Classification Models Jobs in Mumbai

Job Title: Assistant Manager / Deputy Manager IT Security Location: Mumbai Education: Graduate / Post-Graduate Experience: 4 10 years in IT & IT Security (minimum 2 years in a relevant security role) Role Overview We are seeking a driven and technically skilled Assistant Manager / Deputy Manager IT Security to join our cybersecurity team in Mumbai. This role focuses on Vulnerability Management, Penetration Testing, and Security Assessments across infrastructure and applications. You ll play a key role in identifying security risks, conducting security testing, and ensuring the overall resilience of our systems against evolving cyber threats. Key Responsibilities Perform Vulnerability Assessments and Penetration Testing (VAPT) on network infrastructure, web and mobile applications, and thick-client applications. Conduct configuration reviews for operating systems (Linux, UNIX, Windows) and databases, as well as security devices such as firewalls, routers, and switches. Perform manual and automated web application testing. Conduct source code reviews using both automated tools and manual techniques. Prepare comprehensive technical reports, including risk ratings and mitigation strategies. Ensure timely delivery of status updates, findings, and final reports to stakeholders. Collaborate with development and production teams for false-positive elimination. Stay updated with the latest threats, vulnerabilities, attack vectors, and exploits. Create and share threat intelligence reports on emerging security threats. Conduct cyberattack simulations and Red Team exercises to assess organizational preparedness. Support the design and evaluation of security architectures for infrastructure and applications. Required Skills & Experience Technical Experience (minimum 2 years in the below areas): Vulnerability Assessment and Penetration Testing (VAPT) Application Security Testing (Web, Mobile, APIs, Thick Clients) Patch Management and System Hardening Network Security Architecture Review Cybersecurity assessments and Red Teaming Security architecture design and review Hands-on experience with security tools such as: Nessus, Acunetix, IBM AppScan, nmap, Burp Suite, etc. Strong knowledge of Linux / UNIX systems (e.g., IBM AIX, Sun Solaris, HP UX) Familiarity with Active Directory and identity/access management Solid understanding of security frameworks and compliance requirements Experience preparing professional-grade PowerPoint presentations for technical/non-technical stakeholders Core Competencies Analytical Thinking: Ability to break down complex issues into actionable insights. Problem Solving: Strong troubleshooting skills in a dynamic IT security environment. Communication: Excellent written and verbal skills; capable of conveying complex security topics to different audiences. Collaboration: Proven ability to work across departments to deliver cohesive security solutions. Attention to Detail: High standard of accuracy in testing, documentation, and reporting. Work on cutting-edge security assessments across diverse platforms. Collaborate with a highly skilled team of cybersecurity professionals. Engage in Red Team operations and real-world attack simulations. Stay ahead with continuous learning in the ever-evolving threat landscape. Be a key player in strengthening the organization's overall security posture. Qualification : Graduate / Post-Graduate

Microsoft Service Sales Specialist Full-Time | Mumbai, Maharashtra (On-Site) Location: Mumbai, Maharashtra Job Type: Full-Time | On-Site Experience Required: 1 to 7 years Notice Period: Immediate joiners preferred Salary: Based on experience and qualifications Job Overview We are looking for a driven and experienced Microsoft Service Sales Specialist to join our team in Mumbai. In this role, you will be responsible for generating new business opportunities, building strong relationships with Microsoft-managed customers (EC and SMC segments), and driving the sales of Bitscape s Microsoft cloud services, including Azure, Microsoft 365, Dynamics 365 (F&O, BC, CRM), Power Platform, and Power BI. This is a strategic, high-impact role that also involves team building, go-to-market (GTM) execution, and close collaboration with both internal stakeholders and Microsoft Account Executives (AEs) and Partner Teams. Key Responsibilities Build and manage a strong sales pipeline across Enterprise Commercial (EC) and Small & Medium Corporate (SMC) customer segments. Drive end-to-end sales of Bitscape s Microsoft service offerings, including Azure, Microsoft 365, Dynamics 365 ERP & CRM (F&O, BC), Power BI, and Power Apps. Establish and maintain trusted relationships with Microsoft teams to co-sell and align on joint go-to-market strategies. Recruit, mentor, and lead a high-performing team of account managers and solution specialists, working closely with the pre-sales and delivery leaders at our Global Engineering Center in Ahmedabad. Take ownership of business P&L, revenue goals, and customer satisfaction. Expand Bitscape s presence in the Managed Service Provider (MSP) market, identifying new growth opportunities and client needs. Collaborate with other Bitscape leaders to ensure alignment with company goals and strategic priorities. Leverage market insights and customer feedback to continuously optimize sales strategies and service offerings. Qualifications and Skills Proven track record in Microsoft services sales, account management, or business development, ideally in a cloud services or IT consulting environment. Strong understanding of Microsoft cloud solutions including Azure, Microsoft 365, Dynamics 365, and Power Platform. Ability to manage large, complex accounts and influence stakeholders at all levels. Demonstrated experience in building and leading high-performing sales teams. Familiarity with Microsoft Co-Sell motions and working with Microsoft Partner and AE teams is highly desirable. Strong communication, negotiation, and relationship-building skills. Strategic thinker with a customer-first mindset and a results-driven approach. MBA is preferred but not mandatory; relevant experience and performance are the key hiring criteria. Lead Microsoft service sales strategy for a trusted Microsoft partner in a high-growth market. Work closely with Microsoft and high-profile enterprise clients across India. Join a collaborative, innovation-led team with a strong delivery backbone. Opportunity to make a high business impact and grow into senior leadership roles. Apply now to be part of a forward-thinking Microsoft partner and accelerate your career in cloud services and Microsoft solution sales. Qualification : MBA is preferred but not mandatory; relevant experience and performance are the key hiring criteria.

Position: Machine Learning Engineer Location: Vile Parle, Mumbai, Maharashtra, India Job Type: Full-Time About the Role: We are seeking an experienced Machine Learning Engineer to lead our efforts in developing Artificial Intelligence (AI) and Natural Language Processing (NLP) based products. You will be responsible for creating machine learning models, retraining systems, and building self-learning applications. The role requires exceptional skills in statistics, programming, and an in-depth understanding of data science and software engineering. Your primary goal will be to shape and build efficient, self-learning applications that meet business objectives. Key Responsibilities: Model Development: Develop machine learning models that help achieve business objectives and establish metrics to track their progress. Resource Management: Manage resources such as hardware, data, and personnel to meet project deadlines. Algorithm Selection: Analyze and rank ML/NLP algorithms based on their likelihood of success in solving a given problem. Data Analysis: Explore and visualize data to understand its nature and identify potential issues that could affect performance when the model is deployed in real-world settings. Data Acquisition & Preparation: Supervise the data acquisition process and identify additional datasets if necessary. Define the data pre-processing and feature engineering strategies required. Model Training & Tuning: Train models, tune hyperparameters, and analyze model errors, implementing strategies to overcome them. Model Deployment: Deploy models to production and ensure they meet operational requirements. Skills and Qualifications: Experience: Minimum of 3 years of experience as an ML/NLP Engineer or in a similar role. Frameworks & Libraries: Proficiency in machine learning frameworks like Keras or PyTorch and libraries such as scikit-learn, pandas. Data Handling: Expertise in visualizing and manipulating large datasets. Text Representation: Deep understanding of text representation techniques like n-grams, bag of words, sentiment analysis, etc. OpenCV: Proficiency with OpenCV for image processing. Hardware Selection: Ability to select and manage hardware to run ML models efficiently, ensuring the required latency is met. Degree: A degree in Computer Science, Mathematics, Computational Linguistics, or a related field. Qualification : Degree in Computer Science, Mathematics, Computational Linguistics or similar field

AI/ML Developer Location: Mumbai Experience: 5+ years Key Responsibilities: AI/ML Solutions Development: Develop, deploy, and maintain scalable AI/ML solutions tailored to the healthcare industry. Data Preprocessing & Structuring: Collaborate with data engineers and analysts to preprocess, clean, and structure healthcare data for machine learning applications. Model Design & Implementation: Design and implement machine learning models for real-world healthcare challenges like patient readmission prediction, disease progression modeling, and medical image analysis. Production Integration: Integrate AI/ML solutions into production environments, ensuring models are efficient, reliable, and meet client goals. Client Collaboration: Work with healthcare clients to define project requirements and KPIs, ensuring the solution brings measurable value. AI/ML Advancements: Stay up to date with the latest advancements in AI/ML, particularly in healthcare, and integrate new techniques to improve solutions. Regulatory Compliance: Ensure all AI/ML applications meet healthcare regulations (e.g., HIPAA, GDPR) and maintain high standards for patient data privacy and security. Model Monitoring & Optimization: Monitor, fine-tune, and update models post-deployment to maintain optimal performance and adapt to evolving healthcare data. Requirements: Experience: 5+ years in AI/ML, deep learning, and machine learning applications, preferably in the healthcare industry. Technical Skills: Proficiency in Python and/or R, with experience in ML libraries like TensorFlow, PyTorch, Scikit-Learn, etc. Healthcare Data Expertise: Strong understanding of healthcare data types and sources (e.g., EHR/EMR data, claims data, imaging data, genomics). Cloud Platforms: Familiarity with cloud platforms (AWS, Azure, Google Cloud) and deploying ML models in these environments. Healthcare ML Use Cases: Experience in healthcare-specific ML use cases such as patient outcome predictions, medical image classification, and NLP for clinical notes. Regulatory Knowledge: Strong understanding of healthcare privacy and regulatory standards (e.g., HIPAA, GDPR). Communication Skills: Excellent problem-solving, analytical, and communication skills, with the ability to convey complex technical ideas to non-technical stakeholders. Shift Flexibility: Ready to work in shifts to accommodate the global nature of healthcare projects. If you're passionate about developing impactful AI/ML solutions in the healthcare industry and have the required expertise, apply now for the AI/ML Developer position in Mumbai!

Job Title: Pre-Sales Business Analyst (AI/ML) Location: Mumbai Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 10-14 years Openings: 3 Overview: We are seeking a skilled Pre-Sales Business Analyst with expertise in AI/ML and custom software solutions. In this role, you will serve as a key liaison between business stakeholders and technical teams, ensuring alignment in delivering AI/ML-driven solutions that meet client objectives. Key Responsibilities: Act as the primary interface between business stakeholders and technical teams for AI/ML and custom software solutions. Collaborate with clients to gather requirements, define business needs, and document functional and technical specifications. Lead pre-sales activities, including crafting proposals, presentations, RFP responses, and Proof of Concepts (PoCs). Partner with sales and technical teams to develop AI/ML solutions that align with business goals. Conduct market research, competitor analysis, and feasibility studies for AI/ML and custom application projects. Assist in defining solution architecture, pricing models, and go-to-market strategies. Create business cases, ROI analyses, and solution roadmaps to support sales initiatives. Engage with clients for demos, technical discussions, and requirements clarification. Ensure alignment between business needs and technical feasibility through collaboration with product and development teams. Stay abreast of industry trends, emerging technologies, and advancements in AI/ML to enhance solution offerings. Qualifications: 10+ years of experience as a Business Analyst, with a minimum of 4 years in pre-sales for AI/ML and custom applications. Strong communication skills in English, with experience in consulting US businesses. Deep understanding of the AI/ML landscape, with hands-on development experience in AI. Ability to engage in technical-level discussions with both customers and internal teams. A sharp focus on identifying business use cases and understanding customer challenges, aspirations, and priorities. Proven ability to research, develop, and propose solution outlines tailored to client needs. Strong capability to create clear value propositions for proposed solutions. Experience in developing implementation plans within an Agile SDLC framework. Ability to mentor and guide junior pre-sales executives. Qualification : Any Graduate / Post Graduate

Job Title: Software Engineer (AI/ML) Location: Mumbai Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 2 to 3 years Openings: 3 What You Will Do: Design, develop, and deploy machine learning models and AI-driven solutions. Pre-process and analyze large datasets to derive actionable insights. Implement and optimize deep learning models, including Natural Language Processing (NLP) and computer vision. Develop and fine-tune algorithms for classification, prediction, and recommendation systems. Leverage cloud platforms (AWS, Azure, GCP) for model training and deployment. Optimize ML models for performance, scalability, and real-time inference. Collaborate with data engineers to build efficient data pipelines. Stay updated with the latest AI/ML advancements and integrate best practices into development. Work closely with cross-functional teams to understand business requirements and deliver AI solutions. Qualifications: Experience: 2-3 years in AI/ML development. Technical Skills: Strong programming skills in Python and experience with libraries like TensorFlow, PyTorch, and Scikit-Learn. Hands-on experience in deep learning, NLP, and computer vision. Expertise in handling large datasets and data pre-processing techniques. Experience in deploying ML models using cloud platforms (AWS SageMaker, Azure ML, GCP AI). Solid knowledge of machine learning algorithms, model evaluation, and hyperparameter tuning. Familiarity with database technologies (SQL, NoSQL) and big data frameworks (Spark, Hadoop). Experience in data pre-processing for structured and unstructured data (text, audio, video). Knowledge of document processing, Vision AI, Audio AI, and building AI-driven systems using Langchain and Rasa. Experience building AI chatbots and voicebots. Familiarity with DevOps and CI/CD for cloud platforms (AWS, Azure, GCP). Experience working in Agile SDLC with an iterative development mindset. Strong logical, analytical, and creative thinking, with a passion for problem-solving. Qualification : Any Graduate / Post Graduate

Job Title: Senior Software Engineer (AI/ML) Location: Mumbai Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 4 to 6 years Openings: 2 What You Will Do: Design, develop, and deploy machine learning models and AI-driven solutions. Pre-process and analyze large datasets to extract meaningful insights. Implement and optimize deep learning and NLP models for various applications. Develop and fine-tune algorithms for classification, prediction, and recommendation systems. Leverage cloud platforms (AWS, Azure, GCP) for model training, deployment, and scalability. Optimize ML models for high performance, scalability, and real-time inference. Collaborate with data engineers to build efficient and reliable data pipelines. Stay updated with the latest advancements in AI/ML technologies and best practices. Work closely with cross-functional teams to understand business requirements and deliver AI solutions that address key business challenges. What Qualifications You Will Need: Experience: 4-6 years in AI/ML development, with a focus on building real-world AI systems. Technical Skills: Strong programming skills in Python, with hands-on experience in libraries like TensorFlow, PyTorch, and Scikit-Learn. Proficiency in deep learning, NLP, and computer vision. Expertise in working with large datasets and employing data pre-processing techniques. Experience in deploying machine learning models using cloud platforms (AWS SageMaker, Azure ML, GCP AI). Solid understanding of machine learning algorithms, model evaluation, and hyperparameter tuning. Familiarity with database technologies (SQL, NoSQL) and big data frameworks (Spark, Hadoop). Experience in data pre-processing for both structured and unstructured data (e.g., text, audio, video). Knowledge of document processing, Vision AI, and Audio AI technologies. Experience building AI agentic systems using Langchain and Rasa. Hands-on experience with developing AI chatbots and voicebots. Familiarity with DevOps practices and CI/CD pipelines (AWS, Azure, GCP). Experience working in Agile SDLC with an iterative development mindset. Strong logical, analytical, and creative problem-solving abilities. Qualification : Any Graduate / Post Graduate

Job Title: Senior Business Analyst - Presales (Magento) Location: Mumbai / Ahmedabad Job Type: Full-time Education: B.E./B.Tech (IT/CS) / Any Graduate / MBA (Preferred) Experience: 4 to 7 Years Openings: 2 Job Description: We are looking for an experienced Senior Business Analyst - Presales to join our team. The ideal candidate will have a deep understanding of e-commerce platforms, especially Magento (Adobe Commerce), and experience in leading pre-sales activities, requirement gathering, and providing solutions to potential clients. You will be the bridge between the client s business needs and our technical team, ensuring smooth project initiation and ongoing collaboration. Key Responsibilities: Pre-sales Activities: Lead pre-sales efforts by preparing proposals, presentations, RFP responses, and proof of concept (PoCs) demonstrations. Client Interaction: Work closely with clients to gather business requirements, define needs, and document functional and technical specifications. Documentation: Prepare and maintain detailed documentation, including BRD/FRS, WBS, PPT, SOWs, wireframes, and functional specifications. Solution Design: Develop and deliver compelling solutions, including creating and organizing proof-of-concept demonstrations that align with client business needs. Platform Expertise: Demonstrate deep knowledge of Magento, Adobe Commerce, Woocommerce, Shopify, and other leading e-commerce platforms, translating functional views into technical solutions. Business Analysis: Collect and analyze business requirements, understand client expectations, and estimate project scopes for e-commerce platforms. Collaborate with Sales & Business Development Teams: Assist the business development team in converting leads into clients by providing relevant documentation and insights. Client Communication: Ensure clear communication between clients and technical teams, managing expectations, and ensuring successful project outcomes. Market Research: Conduct market analysis to identify trends, opportunities for growth, and emerging technologies in e-commerce and digital experience. Stakeholder Management: Build strong relationships with clients and internal stakeholders, including senior management and Adobe Executives. CRM & Sales Pipeline Management: Proficiently manage CRM systems, ensuring timely updates of lead statuses and coordination with the sales team for seamless lead-to-sales conversions. Strategic Planning & Roadmaps: Help define strategic goals, roadmaps, and client success strategies, driving the growth of client relationships and ensuring smooth transitions from presales to post-sales. Skills & Qualifications: Experience: 4 to 7 years of experience as a Business Analyst in the presales domain, with a focus on e-commerce platforms (Magento, Adobe Commerce, WooCommerce, Shopify, BigCommerce). Technical Knowledge: Strong understanding of e-commerce platforms, including features, functionalities, and integration methods. Documentation Skills: Expertise in preparing clear and detailed documentation such as BRD/FRS, WBS, PPT, SOWs, and wireframes. Strong Communication Skills: Outstanding verbal and written communication skills, with the ability to effectively communicate with clients and technical teams. Stakeholder Management: Ability to foster strong relationships with clients, internal teams, and Adobe Executives to drive collaboration and success. Problem Solving: Excellent analytical and problem-solving skills to propose and implement optimal business solutions. Client-Facing Experience: Comfortable with client interactions through various mediums (phone, email, Skype, in-person meetings). Leadership: Ability to take the lead in organizing and running meetings, ensuring clear objectives and tasks are set. CRM Systems: Proficient in managing CRM systems for lead tracking and pipeline management. Additional Skills (Preferred but not Required): Magento / Adobe Commerce: Knowledge of Adobe Commerce/Magento or similar e-commerce platforms is an advantage. Adobe Experience Manager (AEM): Familiarity with AEM and other Adobe products is a plus. Presales & Business Development: Experience in leading presales activities and contributing to marketing activities such as case studies and portfolios. Personal Traits We Are Looking For: Self-Starter: Ability to work independently and take ownership of tasks. Multi-tasking: Strong organizational skills to manage multiple tasks efficiently. Curiosity & Proactiveness: A keen interest in learning about new technologies and proactively solving challenges. Optimism & Team Player: A positive attitude with the ability to collaborate effectively across teams. Qualification : B.E./B.Tech (IT/CS) / Any Graduate / MBA (Preferred)

Job Description Role Purpose: This is a strategic leadership position. Primary responsibility is to lead and grow the NIQ Qualitative business Nationally. The candidate will be responsible for driving profitable growth, including the full P&L of the business, Representing VOC and creating awareness of all your portfolio internally and externally. You will lead the India Qualitative business and team of Qualitative researchers, work closely with the various Business Vertical leaders and set a strategy that focuses on account acquisition retention and growth This role is also accountable for accurately managing an active sales pipeline and coaching the specialty seller team to better results by leveraging multiple sales drivers such as prospecting, campaigns, and other account engagement tools. Working closely with business partners across verticals to understand client challenges and ensuring strong awareness and presence of Qual with these clients. Core Responsibilities Own Qualitative Research revenue and cost OP, driving long term profitable growth. Develop and execute the Qualitative Strategy to grow share. Developing a clear blueprint on where to play and how to play and how to win. Introduce new solutions and thought leadership pieces to the team Develop and drive continuous though leadership agenda and participate in external forums. Craft India client engagement plans alongside the Vertical leaders and Business partners for target client activation at local India level. Develop sales plans and strategies accordingly to achieve sales goals in collaboration with each Vertical leader. Articulating it clearly with the Vertical business partners on opportunities for new client penetration, cross sales and upgrades leveraging the practices - Bring to Life the Go to Market plan review, adjust with vertical leaders as well partnering with Regional Qualitative Practice. Ensuring that your team of Qual researchers have a clear blue print of which accounts to focus and alignment with business partners. Serve as senior leader on Local RFP engagements working across SA&I and NielsenIQ for a unified response and representing the Qualitative research requirements. Develop KPI for the teams that focuses not just on NBD but also on client retention, win back, and larger share of continuous business. Manage sales team pipeline and assist in closing deals through strategic intervention. Set quarterly and annual sales quotas. Provide detailed sales forecasting on a monthly basis. Own client-level annual operational (OP) planning inputs with the team at the account/geo level. Create sales reports and provide feedback to SA&I India leader. Drive sales maintaining a long-term perspective to maximize overall revenue generation while being able to generate short term results. Ensure the team is scoping projects responsibly that meet SAI profitability guidelines. Partner closely with Customer Success Teams and vertical leaders to align on goals and strategy and drive shared accountability for revenue targets. Implement annual pricing increases and influence price-setting for new services. Lead and Advise on RFPs as necessary. Ensure NIQ GDF / SDF fund usage where applicable. Be a NIQ relationship driver. Liaise with local NIQ sales leaders on joint business planning, regional commercial efforts, and SAI product pushes. Voice of client Maintain & develop the commercial relationship to clients. Monitor the market and competitor products and activities and feed the same to India lead as well as regional Qual leader. Review customer activity and anticipate prospecting needs. Establish and maintain senior level key prospect/client relationships. Provide input for product development and prioritizations based on client feedback, RFPs requirements, competition analysis and market trends. Collaborate Practice leaders as well as Regional Vertical leader to capture needs and get early feedback on our mid / long term product roadmaps. Product positioning and awareness Clearly and convincingly articulate Qualitative offerings and unique value proposition, matching them with relevant client business challenges/KPIs. Where necessary adapt Regional Qual sales framework to India, linked to use cases relevant to specific target buyer personas and Verticals. Adopt and adjust Regionally built buyer personas profile and objection handling playbook to India market needs. Generate buyer personas database by verticals and help activate the same with GTM plan along with the Vertical Leaders. Facilitate the creation of client case studies to support product positioning. Lead or support T2T client meetings concerning Qual. Maintain broader Qualitative product/technical knowledge across all SAI tools. Participate in regional boot camps. Plan and Initiate local Bootcamps to train the Business partners. People management Recruit and hire Qual Research staff as the case may be. Motivate the teams to achieve their goals. Mentoring and guiding on winning techniques using your experience. Setting their targets and goals and guiding them on how to meet and exceed their KPI. Work with training team and peers to develop sales training content and protocols. Ensure internal processes are followed, including adherence to tracking customer and transactional information in CRM system and other sales and operational processes. Regular performance reviews with the team. Qualifications Expert in Qualitative Research techniques University degree in Marketing / Economics / Psychology / Sociology or related field a must. Preferred Postgraduate or MBA 15+ years working experience in Market Research - Strong understanding and appreciation of the various MR protocols such as concept testing, product testing, U&A, Segmentation, Profiling studies, BHT and so on. Proven Leader of high performing teams Expertise in (application of) one of NielsenIQ solutions is a plus Strong analytical skills Proven sales acumen Skillsets Strong sense of urgency and accounta...

Demand Planner Main Purpose of the Role: The Demand Planner is responsible for owning, facilitating, and administrating the forecasting and S&OP process for categories and channels. The role involves creating demand plans, analyzing data, and driving cross-functional collaboration to ensure accurate and efficient forecasting. Main Accountabilities: Analyze Demand Patterns: Develop a demand construct at the SKU level based on historical data, trends, and inputs from key stakeholders. Unbiased Decision Making: Make decisions related to up-lifts/down-lifts based on insights from Brand and Customer Marketing Teams. Cross-Functional Collaboration: Liaise with teams such as Brand, Customer Marketing, Supply Planning, Customer Service, Category/Channel Finance, and others to drive the S&OP process for categories. Short-Term Forecasting: Partner with Branch teams to develop and refine short-term forecasts, aligning with current market realities. Channel and Category Management: Manage complexities related to channel behaviors, category ambition vs. channel reality, and seasonality. Stakeholder Communication: Ensure effective communication with all relevant stakeholders to achieve consensus on demand plans and ensure alignment across teams. Continuous Improvement: Periodically review the QGP/3TDP forecast, analyze forecast accuracy and bias, and implement improvements to enhance key forecasting metrics (KPI s). Event Planning: Coordinate and plan for events (e.g., Big Day, Public Holidays) to ensure demand is accurately forecasted and met. Market Intelligence: Identify demand drivers influenced by changing economic landscapes and adjust forecasting processes accordingly. Skills and Competencies: Effective Communication: Strong ability to communicate with internal teams, external partners, and stakeholders to ensure clarity and alignment. Analytical Skills: Excellent ability to analyze data, identify trends, and make data-driven decisions. Growth Mindset: A proactive, continuous learning attitude, with an openness to process improvements and new methodologies. Requirements: Qualification: MBA in Supply Chain or Operations. Experience: 3 8 years in Demand Planning and SAP-APO. Industry: Experience in FMCG & Pharma, Consumer Durables, or E-Commerce industries. Key Skills: Demand Planning & SAP-APO: Proven expertise in demand planning and proficiency in SAP-APO. Communication & Analytics: Strong communication and analytics skills, with the ability to form clear, data-backed viewpoints and drive action based on insights. Self-Starter: Ability to take ownership of tasks, proactively seek solutions, and make decisions based on data and information. This role offers the opportunity to work in a dynamic, cross-functional environment, where you will contribute directly to the demand forecasting process, influence strategic decisions, and ensure optimal alignment across multiple stakeholders. Qualification : MBA in Supply Chain or Operations.

Real Assets Data Analyst Job Description About the Role As a Real Assets Data Analyst at MSCI, you will be part of our Real Assets Data team, supporting real estate performance analysts in delivering real estate indexes, performance benchmarks, and customized analysis to global asset managers and asset owners. Key Responsibilities Track and monitor commercial real estate transactions from news sources and third-party data providers. Manage a portfolio of clients and/or funds, ensuring data accuracy and alignment with methodologies. Respond to client inquiries, analyze fund data, and apply necessary corrections based on MSCI s methodologies. Deliver custom performance analyses and reports as requested by clients. Collaborate with internal teams and local market experts to maintain high data quality and client satisfaction. Contribute to assigned projects, ensuring timely delivery. Identify opportunities for process improvements and drive operational efficiencies. Apply analytical and problem-solving skills to enhance workflows and processes. Skills & Qualifications Strong foundation in accounting and finance. Proficiency in MS Excel; knowledge of VBA or Python is a plus. Experience 0-4 years of experience in financial services or a related field. Education Bachelor s degree in finance, accounting, economics, engineering, or a related field. About MSCI MSCI is a leading provider of decision-support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, MSCI empowers clients to make better investment decisions by providing insights into risk, return, and portfolio transparency. Qualification : Bachelors degree in finance, accounting, economics, engineering, or a related field.

Position: Analytics Client Service Manager Location: Mumbai Department: Client Coverage Global Client Service Team About the Role We are looking for a seasoned Analytics Client Service Manager to join our Client Coverage team in Mumbai. The Global Client Service team at MSCI consists of experienced financial professionals who provide first-level support to our global client base. This team is responsible for handling a broad range of queries related to methodology, product usage, interpretation, and technical aspects across our analytics and benchmark product suite. The team engages with clients primarily through email and phone and works closely with Sales, Consultants, and internal teams to ensure seamless client engagement and satisfaction. Key Responsibilities Team Leadership and Development Recruit, onboard, and coach team members, equipping them with the skills and product knowledge they need to succeed. Establish clear performance expectations and conduct regular performance evaluations. Foster a culture of collaboration, continuous learning, and positive team dynamics. Client Relationship Management Develop strong, trust-based relationships with clients to understand their evolving needs and business goals. Serve as the escalation point for complex client issues, ensuring swift and effective resolution. Maintain regular communication with clients, providing proactive updates, gathering feedback, and ensuring overall satisfaction. Service Delivery Oversight Manage the delivery of analytics support services, ensuring all client requests are addressed promptly and with the highest quality. Establish and refine standard operating procedures (SOPs) to maintain service consistency. Track and analyze service performance metrics to identify trends, gaps, and areas for improvement. Product Expertise and Knowledge Sharing Ensure the team maintains deep product knowledge, enabling them to confidently advise clients on the optimal use of MSCI s analytics tools. Organize regular training and knowledge-sharing sessions to keep the team up to date. Stay informed on product enhancements and industry trends to ensure the team provides relevant and value-driven support. Reporting and Insights Generate regular performance reports, tracking key service metrics and client satisfaction scores. Provide actionable feedback based on client interactions to internal teams, helping shape product and service improvements. Present insights and strategic recommendations to senior management to continuously enhance the client service function. Strategic Operations and Process Optimization Develop and execute strategic plans aimed at enhancing the client service offering. Identify and implement process improvements to increase efficiency and elevate client experience. Ensure alignment between team objectives, broader MSCI goals, and client needs. Skills and Experience That Drive Success 12+ years of professional experience, including proven experience in client service roles, ideally within analytics or related industries. Excellent English communication skills both written and verbal with the ability to convey complex information clearly and persuasively. Strong presentation and report-writing capabilities. Strong execution skills, with the ability to monitor and manage team performance using reports, dashboards, and other tracking tools. Analytical mindset with strong problem-solving abilities, particularly in numerical analysis using Microsoft Excel. Hands-on experience managing escalations and resolving complex client issues effectively. Demonstrated people management experience, with the ability to lead large teams and oversee service delivery operations. A Bachelor s degree in Finance, Engineering, Mathematics, Statistics, Economics, or a related field. Professional certifications like CFA or FRM are a plus. About MSCI At MSCI, our mission is to power better investment decisions. With over 50 years of expertise in research, data, and technology, we provide critical decision-support tools to the global investment community. Our innovative, research-enhanced solutions empower clients to understand risk, optimize performance, and build better portfolios. Competitive compensation packages and comprehensive benefits designed to support your financial security, health, and well-being. Flexible work options, advanced technology, and collaborative office environments. A culture that encourages innovation, accountability, and experimentation. A global community of talented colleagues who inspire, support, and collaborate to drive innovation and deliver client value. A structured Global Orientation Program, along with continuous access to learning platforms like Learning@MSCI and LinkedIn Learning Pro, plus tailored development opportunities. Multi-directional career paths, offering both vertical growth and lateral opportunities within MSCI. A commitment to diversity, equity, and inclusion, championed through our Employee Resource Groups including All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and the Women s Leadership Forum. At MSCI, you will join a team of curious, innovative, and entrepreneurial minds who are passionate about driving meaningful change in the investment industry. This is where you can push boundaries, challenge yourself, and exceed expectations for yourself, our clients, and our industry. Qualification : A Bachelors degree in Finance, Engineering, Mathematics, Statistics, Economics, or a related field. Professional certifications like CFA or FRM are a plus.

Job Title: Technical Superintendent (Container/Bulk Carrier) About Us: At BSM, our strength lies in our people a team of over 20,000 seafarers and 2,000 shore-based professionals, operating across 30+ global locations and managing a fleet of 650 vessels. Together, we navigate the seas responsibly, ensuring the safety of our people, our fleet, and the environment. As a family-owned multinational business, we foster a culture of togetherness and continuous learning. With a workforce representing over 80 nationalities, our diversity fuels innovation and sets new standards in the maritime industry. Join us at BSM and become part of a team shaping the future of shipping while facilitating global trade for millions around the world. Job Objective: As a Technical Superintendent, you will be responsible for monitoring and controlling the safe, efficient, and cost-effective technical operation of your assigned vessels. This includes ensuring operational excellence while staying aligned with owner expectations and upholding environmental compliance standards. Key Responsibilities: Oversee the technical performance of assigned vessels, ensuring all equipment and machinery operate effectively. Participate in the creation and execution of maintenance and repair plans, ensuring they align with operational requirements. Monitor vessel certificates to ensure compliance with maritime legislation, safety regulations, and regulatory standards. Manage the planning, execution, and follow-up of dry-docking and major repairs. Conduct vessel visits, audits, and inspections, ensuring thorough planning, implementation, and follow-up to support fleet operational efficiency. Prepare and submit vessel visit reports accurately and promptly to vessel owners. Assess and manage requisition requests from vessels, ensuring timely delivery and quality of spares, stores, and consumables, in line with BSM Procurement Procedures. Ensure all reporting requirements related to incidents, technical updates, maintenance, repairs, operational status, docking, and budget spend are met on time with high-quality reporting standards. Review and provide feedback on senior officers' performance appraisals, ensuring fair evaluations and supporting their career development. Qualifications & Experience: Bachelor s degree in Mechanical Engineering or Marine Engineering. Minimum 3 years of sailing experience as Second Engineer/Chief Engineer on Container Vessels or Bulk Carriers. At least 3 years of shore-based experience as a Technical Superintendent in a ship management or ship-owning company (Container/Bulk). Key Skills: In-depth knowledge of vessel technical operations and voyage regulations. Strong project management capabilities. Excellent negotiation and people management skills. Team-oriented mindset with strong collaboration abilities. Strong organizational skills with attention to detail. Fluent in English with strong communication skills. Proficient in PC applications and technical tools. What We Offer: Clear career development pathways and growth opportunities. Comprehensive technical and soft skills training programs. Health insurance coverage. Annual performance bonuses. A diverse, inclusive, and collaborative work environment. Flexible work arrangements to support work-life balance. Become part of the ever-expanding Schulte Group family! Qualification : Bachelors' degree in Mechanical or Marine Engineering

Job Description We are seeking a Real Assets Data Analyst to join the Real Assets Data team at MSCI. This role involves providing performance analysis, reports, and custom analysis for global real estate asset managers and owners. You will also be responsible for tracking commercial real estate transactions and working closely with internal teams to deliver data insights and improvements to processes. Your Key Responsibilities Real Estate Performance Analysis: Work with a team of real estate analysts to provide benchmarks, performance analysis reports, and bespoke analysis for real estate asset managers and owners. Client Portfolio Management: Manage a portfolio of clients/funds, addressing client queries, analyzing data, and amending in accordance with data methodologies. Bespoke Analysis: Provide customized analysis as requested by clients to meet specific needs. Relationship Management: Build and maintain strong relationships with both internal teams and local market teams to ensure effective collaboration and service delivery. Project Delivery: Participate in assigned projects and ensure timely delivery based on project milestones. Process Improvement: Drive efficiency by identifying opportunities for process improvements and workflow automation. Problem-Solving: Apply strong problem-solving skills to enhance processes and identify innovative ways to improve data analysis and reporting. Skills and Experience That Will Help You Excel 1. Financial Knowledge: Strong understanding of accounting and finance fundamentals is essential. 2. Technical Skills: Proficient in MS Excel (required), with additional knowledge of VBA/Python being a plus. 3. Experience: 0-4 years of work experience in the financial services industry. 4. Education: Bachelor's degree in finance, engineering, or a related discipline. A management degree is a plus. 5. Additional Skills: Foreign language fluency is a plus but not mandatory. What We Offer Compensation & Benefits: Competitive salary with transparent compensation schemes and comprehensive benefits tailored to your location. Work Flexibility: Flexible working arrangements with access to advanced technology and collaborative workspaces. Professional Development: Access to Learning@MSCI, LinkedIn Learning Pro, and other tailored learning opportunities for continuous growth. Career Growth: Opportunities for career advancement and internal mobility within the organization. Inclusive Culture: A culture that promotes inclusion, belonging, and collaboration, supported by Employee Resource Groups such as Women in Tech and Pride & Allies. Global Impact: Work in a global network of talented professionals who are committed to delivering innovative solutions to drive better investment decisions. Equal Opportunity MSCI is an equal opportunity employer committed to creating a diverse workforce. We believe in an inclusive environment free from discrimination or harassment based on race, color, religion, gender, gender identity, sexual orientation, disability, or other protected characteristics. MSCI is also committed to providing reasonable accommodations for individuals with disabilities throughout the application process. Qualification : Bachelor's degree in finance, engineering, or a related discipline.

Position: AWS Partner Development Manager Overview: AWS Partner Development Managers (PDMs) play a pivotal role in developing and promoting the AWS Partner Network (APN) across specific technology areas and industries. This position is focused on accelerating the growth of AWS's partner ecosystem, working closely with AWS partners who provide cloud-based solutions and consulting services to clients. These partners assist customers in migrating to the cloud, modernizing applications, leveraging data and analytics, and adopting AI/ML technologies to enhance their digital transformation. As an AWS Partner Development Manager, you will collaborate across AWS teams to build strong partnerships and guide AWS partners in delivering solutions to customers. Your role will involve direct interaction with partners and customers, helping them to navigate AWS's AI services, platforms, and frameworks to achieve business objectives. Key Responsibilities: AI Solution Implementation: Work directly with partners to understand their business needs and assist in implementing AI solutions using AWS AI services, platforms, and frameworks. Guide customers through the adoption process and help bring AI projects from inception to production. Full-Stack ML/AI Projects: Support customers in delivering end-to-end machine learning (ML) and deep learning (DL) projects, including data aggregation, model building, validation, and deployment, ensuring business impact. AWS Tools and Services: Utilize Amazon SageMaker and Amazon Bedrock to assist customers in building and deploying AI and ML models. Help customers identify and address model drift and retrain models when necessary. Research & Innovation: Conduct research and implement novel ML and DL approaches to drive innovation for AWS customers. Knowledge Sharing: Deliver best practices, tutorials, blog posts, sample code, and presentations tailored for technical, business, and executive stakeholders to share knowledge and promote AWS capabilities. Desired Experience and Expertise: We are looking for experienced consultants and builders who are passionate about: Industry & Architecture: Analyzing industry trends and developing enterprise-level architecture designs to align with customer business goals and vision. Business & Technical Strategy: Understanding and abstracting business processes and designing corresponding technical architectures. Advising customers on long-term IT strategies to facilitate their digital transformation journey. Solution Design & Best Practices: Designing comprehensive solutions based on customer requirements and promoting AWS best practices. Proficiently writing technical documentation to support solution implementation. About the Team: AWS values diverse experiences and encourages candidates from varied backgrounds to apply, even if all qualifications are not met. We believe that unique career paths and perspectives enhance the success of our teams and contribute to innovation. Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, offering a robust suite of products and services that empower customers, from startups to global enterprises. Inclusive Team Culture: AWS fosters curiosity and connection, with employee-led affinity groups that promote inclusion and encourage individuals to take pride in their uniqueness. Our inclusion events strengthen collaboration and inspire innovation. Mentorship & Career Growth: We are committed to raising the performance bar and supporting career advancement through continuous mentorship and knowledge-sharing. Work/Life Balance: We prioritize work-life harmony and flexibility, believing that success at work should never come at the expense of personal well-being. Basic Qualifications: 5+ years of experience in developing, negotiating, and executing business agreements. 5+ years of professional or military experience. A Bachelor s degree or equivalent. Proven experience in developing strategies that influence leadership decisions at an organizational level. Experience managing programs across cross-functional teams, building processes, and coordinating release schedules. Preferred Qualifications: Experience in interpreting data to drive business recommendations. Expertise in identifying, negotiating, and executing complex legal agreements. Qualification : Bachelor's degree

Company Overview Mondel z International is a leading global snacking company with iconic brands like Oreo, Cadbury, and Toblerone. The company s mission is to lead the future of snacking, creating delicious moments of joy for people around the world. As part of Mondel z's dynamic Digital Solutions team, this role will offer an exciting opportunity to drive innovation through AI, data, and analytics. Role Overview As a Data Scientist within the Mondelez Digital Solutions team, you will play a critical role in developing cutting-edge AI and GenAI solutions that will empower the US Sales & Planning teams. This role focuses on leveraging Analytical AI algorithms and Large Language Models (LLMs) to create actionable insights and transform commercial reporting processes. You'll work closely with multiple teams to implement these solutions and continuously improve the reporting and decision-making capabilities of the organization. How You Will Contribute 1. AI and GenAI Model Development Design, develop, and deploy Analytical AI models (e.g., linear regression, decision trees, boosted trees models) to gather insights related to customers, brands, categories, and products. Implement anomaly detection algorithms (e.g., isolation forest) to identify anomalies in commercial data and alert teams about significant changes. Utilize Large Language Models (LLMs) to summarize the current business state and explain trends in the data, supporting the commercial reporting team. 2. Data Preparation and Utilization Oversee the extraction, preparation, and utilization of large datasets for model training and validation, ensuring the data is clean, accurate, and relevant for AI model development. Continuously update and refine the AI/GenAI solution with new data sources and features to enhance business insights. 3. Collaboration and Implementation Work closely with cross-functional teams to ensure smooth deployment of AI and GenAI capabilities into the company s commercial reporting dashboards. Collaborate with stakeholders to ensure the tools meet business requirements and deliver high-quality insights. 4. Reporting and Documentation Regularly report on the achievements and challenges of the AI tools to senior management and relevant stakeholders. Maintain detailed documentation of AI models, GenAI solutions, logic, and performance metrics, ensuring the business can leverage insights effectively. 5. Continuous Improvement and Innovation Stay up to date with the latest trends in AI and GenAI and integrate new advancements into the reporting system to improve its efficiency and effectiveness. What You Will Bring 1. Required Skills & Experience Bachelor's degree in Information Systems/Technology, Computer Science, Analytics, or related fields. Strong analytical and critical thinking skills with the ability to translate complex data into actionable business strategies. Proficiency in handling large datasets using Python and SQL. Strong knowledge of data visualization tools such as Tableau and Power BI. Experience with cloud platforms (e.g., Google Cloud, Azure, Databricks) for deploying AI solutions. Experience with data preprocessing, cleaning, and ETL processes. Familiarity with Natural Language Processing (NLP) techniques. Knowledge of recent advancements and trends in GenAI and a passion for continuous learning in this field. 2. Additional Skills (Good to Have) Working knowledge of syndicated data (e.g., Nielsen/IRI or other retail sales data sources). Proficiency in using data containerization and orchestration tools for maintaining complex data workflows. Experience with programming languages like PySpark and R. Experience in leveraging Large Language Models (LLMs) to build GenAI solutions or proofs-of-concept. Experience with frameworks like Langchain for building language applications. Relocation and Support Within-country relocation support is available. For candidates voluntarily moving internationally, minimal support is offered through the Volunteer International Transfer Policy. Qualification : Bachelor's degree in Information Systems/Technology, Computer Science, Analytics, or a related field.

Channel Account Manager Location: Mumbai Job Category: Channel Account Job Schedule: Full-Time Role Overview We are seeking a Channel Account Manager (CAM) to drive revenue growth and strengthen Fortinet s presence as a global leader in Unified Threat Management. You will manage reseller partnerships at Select and potential SELECT levels, spearhead new business development, and ensure partner enablement and training across the assigned territory. Key Responsibilities Relationship Management: Build and maintain professional relationships with key personnel in assigned Select and potential SELECT accounts. Partner Enablement: Develop and execute training plans to ensure partners are equipped to sell and support Fortinet solutions. Sales Operations: Maintain accurate sales forecasting and update Salesforce regularly, leveraging deep knowledge of the sales cycle to exceed quotas. Strategic Planning: Lead joint partner planning processes, setting mutual objectives, critical milestones, and certification targets. Conflict Resolution: Mitigate channel conflicts through clear communication and adherence to Fortinet channel program guidelines. Network Expansion: Proactively recruit and qualify new partners to drive the adoption of new technologies. Required Skills & Experience Industry Expertise: Proven experience in channel sales and territory management within the networking or security sectors. Business Planning: Experience building integrated business and marketing plans with partners. Channel Knowledge: Strong familiarity with distribution channel models and high-volume mid-market sectors. Execution: Track record in opportunity identification, sales forecasting, and deal closure. Soft Skills: Excellent presentation, interpersonal, and communication skills in English; self-motivated and competitive.

Position: Lead Transformation Location: Mumbai Qualification: Graduate Experience: 5 to 10 years Job Description: We are seeking a Lead Transformation to drive digital transformation initiatives across business verticals, including lending, operations, customer experience, and technology. You will play a pivotal role in fostering innovation, leveraging technology to improve processes, and ensuring seamless execution of digital strategies across the organization. Key Responsibilities: Digital Transformation Leadership: Lead and execute digital transformation initiatives across business areas, including lending, operations, customer experience, and technology. Drive innovation in business models by implementing technology, automation, and process re-engineering solutions. Data-Driven Decision-Making: Foster a data-driven culture, utilizing analytics and insights to influence decision-making and track the success of transformation efforts. Promote the use of data to measure business performance and identify areas for improvement. Collaboration & Execution: Collaborate with cross-functional teams, including technology, product, business, compliance, and operations, to deliver integrated, impactful solutions. Ensure alignment between business goals and technology execution, facilitating smooth implementation of digital roadmaps. Innovation & Process Improvement: Identify opportunities for automation, digitization, and customer experience enhancement across business operations. Spearhead initiatives to streamline processes and improve operational efficiency. Bridge Between Business & Technology: Act as the primary liaison between business stakeholders and technology teams to ensure alignment on transformation goals and successful execution. Must-Haves: Experience: 5 8 years of relevant experience in NBFC, Lending, Banking, or Fintech. Digital Transformation: Proven experience in leading large-scale digital transformation and system implementation projects. Business Model Innovation: Experience in driving business model changes through digital and data-led initiatives. Data-Driven Approach: Demonstrated ability to leverage data in decision-making and executing business strategy. Qualification : Graduate

GM-Research Analyst Location: Mumbai Skill Category: Global Markets Work Type: Full-Time Company Overview Nomura is an Asia-headquartered financial services group with a global network spanning over 30 countries. The firm connects markets East & West and serves individuals, institutions, corporates, and governments through Retail, Asset Management, Wholesale (Global Markets and Investment Banking), and Merchant Banking divisions. Founded in 1925, Nomura is built on a tradition of disciplined entrepreneurship and delivers clients innovative solutions and considered thought leadership. Nomura Services India (Powai) supports global operations in trading, research, IT, financial control, operations, risk management, and legal support. Powai is critical to Nomura s global expansion and operational excellence. Division Overview The Global Markets Division handles client transactions for financial institutions, corporates, governments, and investment funds worldwide. It trades in fixed income, equity securities, currencies, interest rates, and credit products, including cash, derivatives, and structured products. Nomura Research provides high-quality intellectual capital, covering Company Analysis, Quantitative Research, Corporate Access, and Equity Strategy. The India Equity Research team (Powai, Mumbai) is part of the Global Research Division. It focuses on fundamental research of companies and equity strategy research across Asia. The team aims to be a top-3 provider of research for the firm s key institutional and hedge fund clients. Position Specifications Corporate Title: Analyst Functional Title: Analyst Experience: 1 3 years Qualification: Degree in Finance / CA / MBA or Engineering from a reputed institute. CFA is a plus. Role & Responsibilities Support senior analysts in India Equity Research team. Build and maintain earnings and valuation models based on company financial statements. Assist in initiating coverage on companies in new and emerging sectors. Track and report news/events on coverage names; maintain industry/company databases. Contribute to writing research reports or sections thereof. Build marketing presentations under senior analyst guidance. Interact with internal stakeholders such as Nomura sales & traders. Monitor regional and global news flow impacting covered equities. Gain knowledge of financial market workings, contributing to professional growth. Key Skills & Competencies Strong understanding of accounting, financial statement analysis, and security valuation. Excellent academic record and analytical skills. Strong communication skills (written and oral) with attention to detail. Understanding of equity markets and ability to formulate logical views. Ability to work under pressure, multitask, and meet deadlines. Advanced proficiency in MS Excel and PowerPoint; Bloomberg experience is advantageous. Research writing skills are a plus. Why Join Nomura This role provides exposure to India equity markets, hands-on experience in fundamental research, and the opportunity to work with a globally integrated research team. Qualification : Degree in Finance / CA / MBA or Engineering from a reputed institute

VP Global Delivery Head Location: Mumbai Experience: 20 25 Years Function: Delivery Leadership | Enterprise Software | BFSI Join VuNet Powering the Future of Digital Financial Experiences At VuNet, we're building the next frontier of Business Journey Observability a deep-tech platform that uses Big Data and AI/ML to radically transform digital experiences for banks, financial services, and enterprises. We monitor 28+ billion monthly transactions, empowering 300+ million users. VuNet is Series B funded, recognized by Gartner, Forbes, NASSCOM, and scaling fast across India, MEA, and global markets. Your Role: VP Global Delivery Head We are seeking a seasoned, high-impact leader to spearhead the global delivery of our mission-critical observability platform, with a primary focus on BFSI clients. As the Global Delivery Head, you will own the end-to-end lifecycle of customer implementations from onboarding and integration to adoption and long-term success in high-SLA, regulated, and large-scale environments. You ll lead multidisciplinary teams across delivery, engineering, SRE, support, and customer success, ensuring strategic execution, operational excellence, and measurable value for our clients. Key Responsibilities 1. Strategic Delivery Leadership Define and execute the delivery roadmap aligned with product strategy and GTM plans. Drive customer expansion through successful implementations and measurable business outcomes. Enable platform adoption at scale across complex environments like core banking, payments, hybrid cloud, and microservices. 2. End-to-End Customer Delivery Own the full delivery lifecycle onboarding, implementation, optimization, support. Lead complex integrations with Kubernetes, cloud-native stacks, enterprise systems. Ensure high-SLA go-lives, on-time rollouts, and outcome-driven execution. Travel as needed (domestic/international) to lead critical engagements and build trusted partnerships. 3. Program & Team Management Lead and mentor cross-functional teams: Implementation Engineers, TPMs, SREs, Expert Services, Support. Implement playbooks, KPIs, delivery frameworks, and standard operating procedures. Oversee resource planning, forecasting, and operational governance across accounts. 4. Executive Stakeholder Management Act as a trusted advisor to CXO-level client stakeholders CIOs, Infra Heads, SRE Leads. Present business value through dashboards, metrics, traces, and ROI models. Own delivery health reporting to internal leadership and drive continuous improvements. 5. Delivery Excellence & Process Innovation Champion observability best practices (APM, tracing, log analytics, synthetic monitoring, etc.). Institutionalize automation, monitoring, and proactive incident management. Ensure regulatory and audit compliance for BFSI and PSU deployments. What You Bring Technical Acumen Deep understanding of observability platforms (Grafana, Prometheus, Datadog, Splunk, Dynatrace, etc.). Hands-on knowledge of cloud-native, DevOps, and SRE ecosystems (Kubernetes, CI/CD, AWS/Azure/GCP). Exposure to enterprise architecture, telemetry pipelines, and platform instrumentation. Leadership & Delivery Experience 20 25+ years in enterprise software delivery; 10+ years in BFSI with direct exposure to mission-critical programs (e.g., core banking, real-time payments). Proven success in high-pressure, complex, multi-stakeholder implementations. Familiarity with PSU banks, regulated environments, audit cycles, and compliance standards. Strong grounding in Agile, ITIL, and program management best practices. Soft Skills & Presence Exceptional communication, leadership presence, and stakeholder influence. Ability to navigate executive-level conversations and drive strategic outcomes. Sharp analytical mindset with a passion for structured delivery and high performance. Success Metrics (KPIs) Time-to-onboard and customer satisfaction (NPS/CSAT). Platform uptime and telemetry coverage. SLA adherence and incident resolution TAT. Observability adoption (dashboards, alerts, integrations). Delivery team productivity and retention. At VuNet, you ll be at the forefront of a Made-in-India global tech movement. We re creating a category-defining observability platform, with a bold mission and a passionate team behind it. What You ll Experience: Ownership from Day 1: Drive critical programs, influence strategy, and shape success. Cutting-Edge Innovation: Work on AI/ML, telemetry, and next-gen enterprise software. Collaborative Culture: Work with mission-driven colleagues in a transparent and growth-focused environment. Leadership Opportunity: Build and scale global delivery for a high-impact platform. Perks & Benefits Comprehensive health insurance (including parents & dependents). Mental wellness support and 1:1 counselling access. Gen AI-enabled tech and collaboration workspaces. Career development support, training programs, and leadership coaching. High-trust, inclusive, and empowering workplace culture.