Clearing AND Settlement Jobs in Chennai

Job Title: Specialist Banking Operations (Disputes & Chargebacks) Location: Chennai Employment Type: Full-time About Zeta: Zeta is a next-gen banking technology company redefining how banks and fintechs build and launch modern financial products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta offers the industry s first fully cloud-native, API-driven banking stack Zeta Tachyon supporting issuance, processing, core banking, lending, fraud & risk, and more, all from a single vendor platform. With over 15 million cards issued globally, Zeta is transforming customer experiences for leading banks and fintechs across global markets. Zeta Tachyon enables: Digital-first cardholder experiences Native embeddable banking support Hyper-personalized card programs Rapid product configuration and launch Real-time innovation via APIs and event streams Next-gen back-office and compliance capabilities Zeta has a global team of 1700+ employees, 70% of whom are in R&D. In 2021, Zeta raised $280 million at a $1.5 billion valuation, backed by SoftBank, Mastercard, and other top investors. About the Role: We re hiring a Cards Dispute & Chargeback Specialist to join our Banking Operations team. In this role, you will manage end-to-end dispute and chargeback operations for debit, credit, and prepaid card transactions. The ideal candidate will have hands-on experience with card network regulations (Visa, Mastercard, RuPay, UPI), strong analytical skills, and the ability to work effectively with cross-functional teams and external partners. Key Responsibilities: Manage the entire dispute lifecycle for debit, credit, and prepaid card transactions. Investigate dispute scenarios such as: Fraudulent transactions Merchandise not received Service not rendered Duplicate billing Other eligible chargeback cases Assess dispute validity per card network regulations (Visa, Mastercard, RuPay, UPI). Execute chargeback processes: representments, pre-arbitrations, compliance cases, etc. Prepare and submit supporting documentation in line with scheme-defined timelines. Collaborate with issuers, acquirers, merchants, customers, and internal teams for case resolution. Stay up-to-date on regulatory guidelines (RBI, PCI DSS) and scheme rules. Track and report key operational metrics: Dispute volumes Aging reports Recovery rates Win/loss ratios SLA adherence Communicate professionally with customers regarding dispute status and outcomes. Support internal/external audits, regulatory reporting, and compliance assessments. Identify areas for process automation and continuous improvement to boost operational efficiency. Required Skills & Competencies: Familiarity with fraud detection tools, dispute management systems, and transaction monitoring platforms. Strong understanding of RBI regulations, PCI DSS, and other financial compliance frameworks. Exposure to process improvement methodologies (e.g., Lean Six Sigma, RPA). Excellent analytical, investigative, and problem-solving skills. Effective communication and stakeholder management skills. High attention to detail with the ability to manage sensitive cases discreetly. Ability to work independently while maintaining team alignment and compliance standards. Qualifications & Experience: Bachelor s degree in Finance, Business Administration, or a related field. 3 5 years of experience in banking operations, fintech, or card processing environments. Minimum 2 years of experience specifically handling disputes and chargebacks. Equal Opportunity: Zeta is proud to be an equal opportunity employer. We are committed to fostering an inclusive workplace that celebrates diverse backgrounds, cultures, and perspectives. We welcome applications from all individuals and believe that diversity drives innovation and success. Qualification : Bachelors degree in Finance, Business Administration, or a related field

Your Impact In this role, you will be responsible for ensuring the accurate and efficient management of Fixed Assets (FA) processes while applying deep accounting knowledge to FA transactions and reporting. As an Independent Contributor, you will: Analyze and resolve issues related to Fixed Assets, collaborating with cross-functional teams to address any system-related concerns. Provide expert guidance on FA-related queries and challenges, ensuring the smooth operation of FA functions across the organization. Identify training needs for colleagues and take an active role in grooming and upskilling them through appropriate training sessions. Maintain up-to-date business process documentation to ensure all policy changes and SOPs are current, ensuring compliance with both internal controls and external regulatory requirements. Identify potential risks and gaps in the FA process, implementing necessary controls to mitigate risks and updating the process checklist to strengthen controls. Collaborate with other teams to eliminate non-value-added activities, implement best practices, and ensure the standardization of processes. Lead initiatives aimed at enhancing efficiency, including QA testing and approving production deployments. Prepare and maintain regional KPI files, manage aging items, propose clearing actions, track resolutions, and ensure reports required for leadership review are readily available. Play an active role in Internal Audit, Statutory Audit, Tax Audit, and External Audit processes, ensuring timely resolution of audit queries and systematically maintaining and saving audit-related data on a monthly basis. Your Growth You will be an integral part of the General Accounting - Fixed Assets team under the Finance Global Operations (FGO) in Chennai within McKinsey Global Services (MGS). This is a dynamic and challenging environment that will allow you to further develop your skills in accounting and fixed assets management while contributing to McKinsey s broader finance operations. Your Qualifications and Skills Graduation in accounting/finance, CA, or ICWA. 10 to 12 years of overall accounting experience, with 5 to 6 years of core Fixed Assets experience in an SAP environment. Strong understanding of accounting principles and Fixed Assets accounting. Proven ability to troubleshoot and resolve FA-related issues with a focus on accuracy and compliance. Extensive audit preparation and support experience, with the ability to collaborate with multiple teams for audit-related activities. Strong analytical and problem-solving skills with an eye for detail. Ability to work independently and manage multiple priorities in a fast-paced environment. Excellent communication and leadership skills, with experience in leading and mentoring teams. Exposure to Reconciliation Tool - Blackline is a plus. Qualification : Graduation in accounting/finance, CA, or ICWA.

Accounts Executive Reconciliation Department: Accounts Location: Chennai Type: Full-time Overview We are seeking a detail-oriented Accounts Executive Reconciliation to manage financial reconciliations for e-commerce transactions. The role involves verifying marketplace settlements, tracking claims, ensuring accurate accounting of payments, and supporting month-end closing processes across multiple platforms. Key Responsibilities Perform daily, weekly, and monthly reconciliations of sales, payments, commissions, and returns across marketplaces such as Amazon, Flipkart, Zepto, Blinkit, BigBasket, Swiggy, and others. Verify and reconcile payment settlements, deductions, commissions, and chargebacks as per marketplace reports. Track and validate promotional spends, advertising deductions, and logistics fees charged by platforms. Maintain detailed records of pending claims, short payments, or discrepancies, and coordinate with platform account managers for resolution. Reconcile refunds, cancellations, and returns to ensure accurate posting and adjustments in books. Coordinate with e-commerce operations and finance teams to match invoices, dispatches, and receipts accurately. Prepare reconciliation summaries and MIS reports highlighting variances, trends, and actionable insights. Support month-end closing by ensuring accurate booking of revenues, commissions, and e-commerce-related expenses. Liaise with marketplace finance teams for claim submissions, payment follow-ups, and issue resolution. Ensure compliance with accounting policies, GST requirements, and internal audit standards. Continuously review reconciliation processes to identify gaps, streamline workflows, and improve accuracy. Required Skills & Competencies Strong knowledge of accounting principles, reconciliation processes, and ledger management. Proficiency in MS Excel (VLOOKUP, Pivot Tables, Data Validation) and accounting software such as Tally ERP, SAP, or Zoho Books. Analytical mindset with excellent attention to detail and numerical accuracy. Ability to identify discrepancies quickly and resolve them systematically. Strong communication and coordination skills for cross-department interactions. Effective time management and organizational skills to handle large data volumes efficiently.

About ICON: ICON is the world s largest and most comprehensive clinical research organization, powered by healthcare intelligence. We are at the forefront of transforming healthcare by providing global clinical research solutions that help our clients develop groundbreaking treatments. With a commitment to excellence and innovation, we offer a dynamic and inclusive environment where every team member contributes to life-changing solutions. Role Purpose: As a Senior Clinical Data Coordinator (CDC), you will play a key role in ensuring the accurate, complete, and consistent generation of clinical databases. You will support various clinical data management activities to meet project-specific timelines, while adhering to Good Clinical Practices (GCP), ICON Standard Operating Procedures (SOPs), and relevant regulations. This role is ideal for professionals with experience in clinical data management, strong problem-solving skills, and a passion for ensuring high-quality data in clinical trials. Key Responsibilities: Data Management Activities: Perform core data management tasks, including data cleaning, query management, and external data reconciliations. Handle SAE (Serious Adverse Event) reconciliations and support study conduct and closeout activities. Download and import data into multiple systems, supporting data transfer processes and systems. Study Setup & Support: Assist in study set-up in the ADDS (Automated Data Download System). Work with data managers to handle questions, troubleshoot issues, and resolve data-related concerns. Technical & Compliance Support: Ensure compliance with GCP, SOPs, ICH guidelines, and applicable regulations. Support the specifications for conformance checks, data transfer agreements, and systems used for downloading/importing data. Collaboration & Communication: Maintain day-to-day contact with data managers and cross-functional teams. Communicate effectively across global teams and external stakeholders. Qualifications & Skills: Educational Background: University or college degree in Life Sciences, Computer Science, Pharmacy, Nursing, or a relevant equivalent degree. Experience: Minimum 4-6 years of experience in core Data Management (DM) activities within clinical trials. Hands-on experience with Query Management, Data Cleaning, External Data Reconciliations, SAE Reconciliations, Conduct Activities, and Closeout Activities. Strong experience with Electronic Data Capture (EDC) systems, Veeva EDC preferred. Technical Skills: Knowledge of end-to-end clinical trial data transfer processes. Proficiency in clinical data management systems and processes. Personal Skills: Excellent problem-solving skills and ability to work under pressure. Strong interpersonal skills and the ability to communicate effectively in a global, diverse environment. Excellent written and verbal communication skills. What ICON Can Offer You: ICON values its people, offering a competitive salary and benefits designed to enhance well-being and work-life balance. Some of the benefits include: Annual Leave Entitlements A range of health insurance offerings for you and your family Retirement Planning offerings for financial security Global Employee Assistance Programme (TELUS Health) offering 24/7 support Life Assurance Flexible country-specific optional benefits like childcare vouchers, gym memberships, subsidised travel passes, and more. Why Join ICON? ICON offers a dynamic environment where you will be part of a diverse team contributing to cutting-edge healthcare solutions. Join us and be part of a culture that rewards high performance and nurtures talent, with ample opportunities for growth and development in the clinical research field. If you have the relevant experience and are passionate about contributing to global clinical research, apply now and help us make a lasting impact on healthcare. Qualification : University or college degree in Life Sciences, Computer Science, Pharmacy, Nursing, or a relevant equivalent degree.

Job Title: Business Architect/Senior Business Analyst Location: Chennai, India Job Type: Full Time CTC: Negotiable Posted on: 11/04/2025 Project Role Description: Define opportunities to create tangible business value for our banking clients by leading current state assessments and identifying high-level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing a business case to achieve the vision. Your typical day will involve conducting current state assessments, analyzing customer requirements, and collaborating with stakeholders to develop innovative business solutions. Must Have Skills: Finastra Fusion Global PAYplus (GPP) Good to Have Skills: Business Requirements Analysis Experience Requirement: Minimum 2 years of experience is required. Educational Qualification: 15 years full-time education. Responsibilities & Deliverables: Strong experience in Finastra GPP Product as Business Analyst. Should be aware of all flows and rules confirmation in GPP Application. Should have experience on GPP Business Rule/Profile configuration, GPP Logs reading, and exposure to important database tables. Read and understand requirement & solution documents. Should be able to do requirement analysis inline with Payment flows and GPP Applications for all clearings. Able to do GAP analysis and define solutions for GAPs. Configure GPP flows by using rules and system parameters available in GPP. Should be able to set up business entities, offices, and workflows independently. Simulation & Triage of issues raised by customers. Address functional queries from various stakeholders. Ability to create scalable and reusable functional solutions based on requirements/scope. Ability to create and maintain system, functional, and reference documentation. Ability to create requirement specifications based on Architecture / Design / Detailed Processes. Strong Analytical, Communication, Planning, and Coordination skills. Ability to collaborate with all stakeholders (lines of Business Units, vendor partners, technical implementation teams) to balance the complexities of technical implementation. Functional expertise in the relevant domain. For example, Faster Payments, RTGS, SEPA, ISO messaging standard in Payments domain. Detailed understanding of end-to-end Payments processing To/From Scheme SEPA/BACS/Faster/FedWire Payments is very useful.

Job Title: Debt Manager Recoveries Function/Department: Collections Experience: 2+ years of relevant experience Education: Graduate: Any discipline Postgraduate: MBA, PGDM Job Purpose: As a Debt Manager Recoveries, you will be responsible for planning, organizing, and overseeing collections and debt recovery activities. You will manage collection agencies in your assigned territory, ensure EMI retrieval efficiency, and ensure adherence to banking and regulatory guidelines. Your role contributes to the bank s financial health by minimizing delinquencies and optimizing recovery processes. Roles & Responsibilities: Debt Collection & Recovery: Manage the collections process for assigned debts and ensure timely EMI retrieval. Regularly track portfolio performance for specific buckets and delinquency trends. Focus on non-starter cases and implement effective recovery strategies. Follow up with default customers and ensure maximum repayment compliance. Agency & Team Management: Allocate recovery targets to collection agencies or in-house teams. Monitor agency performance and ensure compliance with bank policies. Ensure adherence to legal guidelines and ethical collection practices. Risk & Legal Actions: Trace absconding defaulters and initiate the recovery process. Recommend legal actions for non-recoverable cases and coordinate with the legal team. Follow up on pending legal cases to ensure timely resolution. Reporting & Compliance: Maintain and update delinquent account history and collection records. Provide and analyze MIS reports (daily, weekly, and monthly collection performance). Ensure strict adherence to regulatory and internal collection policies. Key Competencies: Strong knowledge of collections, debt management, and recovery strategies. Experience in managing agencies and tracking portfolio delinquency. Ability to negotiate, persuade, and influence customers for timely payments. Strong analytical skills to review collection trends and performance metrics. Understanding of legal & regulatory frameworks related to debt collection. Be part of a high-impact role in the banking sector. Work in a dynamic, target-driven environment with career growth opportunities. Contribute to the financial stability and risk management of the bank. If you are a results-driven professional with expertise in collections and recovery, we would love to hear from you! Qualification : Graduate: Any discipline Postgraduate: MBA, PGDM

Position: Senior Data Conversion Specialist Location: Chennai Department: Publishing Services Job Type: Full-time Industry: E-Publishing About Us At Kriyadocs , we ve partnered with prestigious publishing houses around the world for over 15 years, delivering world-class digital and print content. By leveraging cutting-edge technology, streamlined processes, and deep domain expertise, we simplify publishing workflows from authoring to distribution. Our peer review and production platforms are complemented by services like copyediting, typesetting, and project & author management. Our mission is to create outstanding experiences for authors, publishers, and employees through innovation and technology, helping bring authors work to life and share it with the world. We re driven by a passion for customer-first solutions, and we empower our team to take on challenges, exchange knowledge, and enrich processes across the publishing ecosystem. What It s Like to Work Here We re a fast-growing team of smart, enthusiastic individuals with a can-do attitude. We believe in: Customer-First: We put our customers at the heart of everything we do. Continuous Learning: We embrace innovation and encourage growth. Collaboration: We work as a team, solving challenges together. If you're looking for a place where you can make a real impact, come join us! Role Overview We re looking for an experienced Senior Data Conversion Specialist to join our dynamic team. You ll be responsible for converting content into various formats, ensuring high-quality deliverables while adhering to tight deadlines. Your role involves working with XML, digital technologies, and conversion tools, while collaborating with internal teams and clients to resolve issues and meet project goals. Key Responsibilities Meet daily benchmarks and ensure timely project delivery. Ensure there are no escalations or complaints from internal or external stakeholders. Maintain accurate project records and documentation. Communicate product-related issues with detailed information and improvement suggestions. Use appropriate tools to ensure the quality of delivered content. Deliver final files to clients on specified platforms in a timely manner. Adhere to client Service Level Agreements (SLAs). Evaluate and onboard freelancers/vendors as needed. Study and understand client requirements, create instruction documents, and produce conversion samples. Analyze customer requirements to define tool requirements and document for automation. Work independently or in a team to meet tight deadlines. Skills & Experience Strong knowledge of XML, including both book and journal XML formats. Hands-on experience working with DTD, MathML, and XML editors (Epsilon, XML Exchanger, Oxygen XML, Notepad++, etc.). Familiarity with digital technologies such as XPath, XSLT, Schema, and ePub. Experience with third-party deliverables like PubMed, PMC, Ingenta, HighWire, Atypon, and Crossref. Excellent communication, problem-solving, and analytical skills. Strong attention to detail, ability to maintain quality under pressure, and a proactive learning attitude. Eligibility Criteria Role: Senior Data Conversion Specialist Location: Chennai Experience: 5+ years of related experience in data conversion or a similar field. Qualification: Bachelor's degree preferred. Equivalent years of experience may be considered in lieu of a degree. Qualification : Bachelor's degree preferred

Position: Junior Manager MIS & Analytics Location: Chennai Experience Required: 2 7 years Education: Graduate / Postgraduate / MBA (any stream) Industry Preference: BFSI / NBFC Role Overview We are looking for a highly analytical and detail-oriented Junior Manager MIS & Analytics to support reporting, dashboard management, and data analysis activities. The role involves working closely with senior leadership and regional teams to drive data-based decision-making and ensure accuracy, timeliness, and usability of business reports. Key Responsibilities Collaborate with National Head, Zonal, State & Branch teams for data management and reporting needs. Gather and analyze business requirements for reports, dashboards, and data solutions. Support in transitioning legacy reports to modern BI tools or centralized systems. Ensure accurate and timely delivery of reports and dashboards across teams. Maintain and improve report performance and data availability for end-users. Provide ad-hoc analytical support and generate insights to support operational decisions. Follow and implement best practices in report design, data structuring, and process repeatability. Manage linear data analysis and maintain reporting precision with minimal supervision. Skills & Competencies Advanced Excel proficiency (including pivot tables, VLOOKUP, formulas, etc.) Strong command of the English language (verbal & written) Excellent data analysis, time management, and organizational skills High attention to detail and process accuracy Ability to prioritize tasks and work under pressure Effective communication and stakeholder management Collaborative team player with strong networking skills Preferred Qualifications Graduate or Postgraduate in any discipline (MBA preferred) 1 3 years of relevant experience in MIS reporting, preferably in BFSI or NBFC sectors Experience with BI tools, basic knowledge of data visualization platforms is a plus A data-centric role working directly with leadership across zones Opportunity to shape data practices and dashboarding for business teams Dynamic, fast-paced work environment with long-term career potential Qualification : Graduate / Postgraduate / MBA (any stream)

Role: Assistant Manager Data Science Location: Chennai, Tamil Nadu, India Experience: 6 8 Years Employment Type: Permanent, Full-Time About the Role We are hiring an experienced Assistant Manager Data Science to join our dynamic analytics team in Chennai. This role requires 6 8 years of hands-on experience in data science, applied analytics, machine learning (ML), and statistical modeling. The ideal candidate will have a strong analytical mindset, excellent problem-solving abilities, and the ability to transform data into strategic business insights. Key Responsibilities Design and develop machine learning models and data analytics frameworks to solve real-world business problems. Apply statistical techniques to analyze structured and unstructured data. Write complex and optimized SQL queries to manage and extract data from large datasets. Build insightful and interactive dashboards and visualizations using tools like Tableau. Collaborate with cross-functional stakeholders to understand requirements and deliver data-driven solutions. Translate business challenges into analytical problems and structure approaches for resolution. Keep up-to-date with the latest trends in data science, artificial intelligence (AI), ML, and data visualization. Required Skills & Qualifications 5+ years of experience in data science, applied analytics, or machine learning. Strong command of Advanced SQL and hands-on experience with large-scale datasets. Proficient in Python for ML and statistical analysis. Expertise in data visualization, preferably with Tableau. Solid understanding of statistical methods, predictive modeling, and data interpretation. Excellent communication and stakeholder management skills. Analytical, detail-oriented, and innovative approach to problem-solving. Work on impactful and high-visibility data science projects. Be part of a collaborative and forward-thinking analytics team. Gain exposure to cutting-edge technologies and business strategies. Competitive salary and benefits package.

About ICON: ICON is a world leader in clinical research, providing services to the pharmaceutical, biotechnology, and medical device industries. Our mission is to help improve patients' lives by accelerating the development of life-saving drugs and devices. ICON s commitment to diversity, performance, and development makes us an ideal place for talent to thrive and grow professionally. Role Overview: The Senior Clinical Data Science Programmer will focus on SQL development and visualization design within clinical data management. You will be responsible for designing data management reports, including Clean Patient Trackers, DM Metrics, and Coding Listings, as well as ensuring efficient data flow across various functions. You will collaborate across teams and organizations, using tools like Elluminate, Spotfire, Qlik, and Tableau, to deliver impactful reports and data insights. Key Responsibilities: Technical Data Management: Strong SQL skills in the context of clinical data management, including report generation and data visualization. Design, develop, and maintain Data Management Reports and Listings (Clean Patient Tracker, DM Metrics, Coding Listings). Have an in-depth understanding of end-to-end data flow in clinical data management. Create and manage technical specifications and documentation related to data reporting. Collaboration & Problem Solving: Work effectively in a matrix environment, collaborating across multiple functions and teams. Influence stakeholders and drive data management best practices without authority. Demonstrate leadership and contribute to conflict resolution, team building, and fostering a collaborative work environment. Compliance & Standards: Ensure compliance with Good Clinical Practices (GCP) and relevant regulations. Have strong knowledge of CDISC, SDTM standards, and ensure reports align with these standards. Visualization & Reporting: Lead visualization design and ensure the creation of clear, informative, and actionable data visualizations. Use Elluminate, Spotfire, Qlik, and Tableau to build and maintain dashboards and data visualizations that aid in clinical data analysis. Leadership & Communication: Provide clear and concise communication to stakeholders regarding data findings, issues, and resolutions. Demonstrate excellent problem-solving and conflict resolution skills, fostering strong working relationships. Required Qualifications: Life science graduation or equivalent. 5+ years of experience in clinical data management and programming. Strong expertise in SQL and data visualization tools such as Elluminate, Spotfire, Qlik, Tableau. In-depth experience with Data Management Reports and an understanding of the clinical data management environment. Strong knowledge of CDISC, SDTM standards. Excellent written and oral communication skills. Experience working in the biotechnology or pharmaceutical industry is highly preferred. Benefits of Working at ICON: Competitive salary with variable pay and recognition programs. Comprehensive benefits package: Health insurance, retirement planning, and more. Work-life balance initiatives including flexible country-specific benefits such as childcare vouchers, gym memberships, travel passes, and health assessments. Global Employee Assistance Programme offering 24-hour access to a global network of over 80,000 independent professionals. Life assurance and additional family-focused benefits. Why Choose ICON? At ICON, we believe our people are the key to our success. Join us and be a part of a dynamic, global team that fosters a culture of growth, development, and collaboration. If you are ready to take on an exciting role where you can make a direct impact on the advancement of clinical research, we would love to hear from you. How to Apply: If you're passionate about leveraging data to drive clinical insights and improve patient outcomes, apply now to join the ICON team. Qualification : 5+ years of experience in clinical data management and programming.