Client Associate Jobs in Bengaluru

Trade Operations Associate FalconX Location: Bangalore Experience: 4 8 Years Education: Any Graduate About FalconX FalconX is a pioneering team of operators, investors, and builders transforming institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX simplifies the complex and fragmented digital asset ecosystem. Our platform enables seamless access, liquidity, and tools for institutional clients to execute strategies from start to scale. Role Overview As a Trade Operations Associate, you will be a key point of contact for trade settlements and operations, ensuring accurate, timely, and compliant processing of trades across internal and external systems. You will collaborate closely with Trading Desk, Product, Customer Success, Treasury, Accounting, Risk, and Compliance teams to deliver a smooth operational workflow in a fast-moving market. Key Responsibilities Handle all incoming counterparty settlement requests within agreed timeframes and manage a portfolio of counterparties. Collaborate with Trading Desk, Product, and Customer Success teams to understand and deliver on client needs. Reconcile trades, transfers, and inventory across internal subsystems and external entities such as banks and custodians. Monitor daily inventory requirements for settlement, lending, and borrowing activities, liaising with Treasury. Support Compliance and Risk teams in designing effective controls in a rapidly evolving regulatory landscape. Adhere to established trade operations processes to ensure regulatory compliance. Provide accurate trade and settlement data to Accounting and ensure timely reporting. Perform reconciliations between internal and external systems, identify breaks, and resolve issues. Continuously improve reconciliation processes, identify gaps, and implement solutions for data integrity. Requirements 4 8 years of experience in a trading firm, hedge fund, or investment bank. Strong self-management skills; comfortable organizing work with checklists and tracking progress. Experience working in fast-paced, high-pressure environments. Ability to multitask, prioritize, and manage critical day-to-day functions. Desire to gain expertise in digital assets such as Bitcoin and Ethereum. Willingness to understand the full lifecycle of institutional crypto trading operations. Serve as the first point of contact for trade settlements and operations. Gain exposure to multiple functions in a complex, dynamic market. Contribute to robust processes that ensure operational accuracy, compliance, and efficiency. Be part of a pioneering team shaping the infrastructure for institutional digital asset trading. Qualification : Any Graduate

Senior AR Associate Category: Executive | Type: Full-Time | Location: Bangalore Job Overview We are seeking a Senior AR Associate with strong expertise in Accounts Receivable (AR) and denial management. The ideal candidate will handle complex AR scenarios, ensure timely resolution of claims, and maintain high-quality standards while working closely with clients and insurance companies. Key Responsibilities Claims Resolution: Contact insurance companies to clarify denials, underpayments, and other claim-related issues. AR Management: Manage multiple denials, appeals, AR follow-ups, and refiling to ensure timely resolution. Performance Standards: Consistently meet high quality and productivity standards. Client Relations: Understand client requirements and absorb client-specific business rules and medical billing cycles. Communication: Maintain strong communication skills with a neutral accent for professional interactions. Collaboration: Work from the office and collaborate effectively with cross-functional teams. Skills & Competencies Expertise: Thorough knowledge of AR cycles, denial management, and appeals. Analytical Thinking: Strong problem-solving skills and high attention to detail. Adaptability: Ability to adapt to client-specific processes and maintain a proactive work approach. Communication: Excellent verbal and written communication skills.

Position: Java Associate Software Engineer Job Type: Full-Time Location: Bengaluru Department: Engineering About BlueOptima: At BlueOptima, we aim to be the global leader in optimizing the performance of software engineers across all industries. Our industry-leading objective metrics in software development help large organizations build better software, faster, and at lower costs using innovative technology. With a global presence spanning four countries London (HQ), Mexico, India, and the USA we ve seen consistent growth year over year, with no external investment. Our 115+ employees represent over 34 nationalities and speak more than 25 languages, contributing to a diverse and inclusive work environment. We foster an open-minded culture, empowering our employees to craft their own success stories in a high-performance setting. Job Description: We are seeking a Java Associate Software Engineer to join our dynamic engineering team in Bengaluru. This high-impact role offers the opportunity to work as an individual contributor, taking full ownership of features from inception to delivery. You will collaborate closely with stakeholders and product managers, applying your technical skills to create real-world solutions that make a difference for our users. If you're passionate about building quality applications, optimizing performance, and working in a collaborative team environment, we d love to have you onboard! Key Responsibilities: Development & Maintenance: Design, implement, test, and maintain high-quality Java-based application software. Architecture & Design: Participate in software and architectural development activities, ensuring scalable and robust solutions. Debugging & Support: Identify and resolve application issues, and provide timely support for client queries. Task Management: Provide accurate task estimates, clearly communicate progress, and identify risks or blockers. Performance Optimization: Perform performance tuning of application code to ensure efficiency and scalability across different service levels. Customer Interaction: Collaborate with clients to address and resolve any issues or concerns reported by users. Qualifications: Essential: Education: Bachelor s degree in Computer Science or a related field. Experience: 2+ years of hands-on experience in Java development. Technical Skills: Strong understanding of Java concurrency and concurrency patterns. Experience with Spring and Hibernate/ORM frameworks. Experience building RESTful web services. Solid understanding of SQL concepts and database interactions. Desired (but not required): Familiarity with Jira, Git for version control. Experience with TestNG or JUnit for unit testing. Knowledge of web application servers and database performance optimizations (e.g., partitioning, column indexing). Understanding of design patterns and their application in software development. At BlueOptima, you will not just be writing code you ll be contributing to the future of software engineering performance. You ll have the opportunity to take on true feature ownership, collaborate with talented engineers, and drive significant changes from start to finish. With an emphasis on learning and growth, you ll constantly improve your skills in a fast-paced, supportive environment. Qualification : Bachelors degree in Computer Science or a related field

Position: Senior Associate - Logistics - US Voice Process Department: Logistics & Linen Operations, Fleet Operations Employment Type: Full time Location: Bengaluru Overview Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 14 international markets, and we re currently in the process of expanding further across Europe, Asia, and North America. We are currently looking for a Senior Associate Driver Operations US Voice Process to join our fast-growing Fleet team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. You ll make a difference: Reporting to the Senior Division Manager, as the Senior Associate Driver Operations US Voice Process you will be responsible for supporting the Fleet Team for the EU market and ensuring the entire supply of contractors (Partner Drivers) is taken care of. The roles & responsibilities can be broadly outlined as follows: Recruiting Partner Drivers: Make outbound calls to potential drivers and guide them through our recruitment process. Driver Support: Handle inbound emails and chats from drivers, assisting with payment questions, feedback, work confirmation, and contract issues. Quality Assurance: Investigate and correct any errors made by partner drivers. Mentorship: Guide and support team members to achieve their goals and improve. KPI management: Monitor Key Performance Indicators (KPIs) for the team, Identify areas for improvement and implement strategies to achieve KPI targets. Coordination: Liaise with drivers globally and collaborate with teams in London, the US, and Singapore. Driver Management: Respond to driver queries, manage performance, and ensure driver supply meets client demand. Project Leadership: Lead projects to improve our operations. Required skills: Bachelor s degree or equivalent. Proven experience with a minimum of 3 years. Excellent communication skills, both verbal and written, with the ability to explain the process and policies clearly to drivers. Past experience working in the night shifts/rotational shifts. Email and chat process experience. Ability to work in a fast-paced and dynamic environment, handling multiple driver-related issues simultaneously. Foster a collaborative and positive work environment. Empathy and a customer-centric approach to problem-solving, ensuring a positive experience for drivers. Preferred Skills: Previous experience in International voice process (US/EU calling), preferably with exposure to supporting drivers. Previous experience in operations and logistics is a big plus! Previous experience in a startup is a big plus! Qualification : Bachelors degree or equivalent

Associate Inside Sales Location: Bengaluru Employment Type: Full-Time About ClinChoice ClinChoice is a global leader in providing full-service clinical development and post-approval solutions to the world s top pharmaceutical, biotechnology, medical device, and consumer health companies. Since 1995, we ve partnered with innovators across the healthcare spectrum to accelerate clinical trials, ensure regulatory compliance, and advance patient safety. With operations spanning the U.S., U.K., Mexico, Armenia, China, Japan, India, and the Philippines, we deliver high-quality, data-driven solutions tailored to our clients unique needs. Position Summary We re seeking a motivated and detail-oriented Inside Sales Associate to join our growing team in Bengaluru. In this role, you will drive lead generation and business development initiatives by identifying new opportunities, reaching out to prospects, and supporting cross-functional collaboration to expand ClinChoice s footprint. Key Responsibilities Lead Generation & Outreach Research potential clients, including current and pipeline products, and identify key decision-makers. Initiate contact via targeted emails and cold calls to introduce ClinChoice s services and generate qualified leads. Consistently achieve monthly and quarterly goals for scheduling meetings with prospective clients. Maintain accurate records of all outreach activities, meetings, and follow-ups in the CRM system. Cross-Functional Collaboration Work closely with the Business Insights team to pinpoint opportunities and contribute to tailored marketing campaigns. Assist in distributing marketing assets to prospective clients and stakeholders. Market Intelligence & Learning Stay informed about ClinChoice s capabilities, offerings, and active projects. Build and maintain a robust knowledge base of client systems, industry trends, and market developments. Track changes in technology, operations, and regulatory landscapes to identify new sales opportunities. Additional Responsibilities Comply with all company policies, procedures, and data protection guidelines. Maintain strict confidentiality in all communications and documentation. Support broader organizational and departmental goals. Actively participate in training programs and ongoing learning initiatives. Candidate Profile Bachelor s degree in Commerce, Life Sciences, or a related field; MBA preferred. 0 2 years of relevant experience in sales, business development, or a similar role. Proficient in MS Office tools (Word, PowerPoint, Excel). Basic understanding of biostatistics is a plus. Strong analytical, communication, and interpersonal skills. Self-motivated, proactive, and able to work independently with a solution-oriented mindset. Be part of a globally recognized organization at the forefront of clinical innovation. Collaborate with cross-functional experts from around the world. Grow your career in a fast-paced, learning-oriented environment. Qualification : Bachelors degree in Commerce, Life Sciences, or a related field; MBA preferred

Associate Implementation Location: Bengaluru Work Type: Full-Time About Intugine Every day, countless physical goods from dairy and snacks to electronics and automobiles travel through complex supply chains before reaching consumers. Brands managing these operations often struggle with timely deliveries, customer satisfaction, and operational cost control. Intugine Technologies is a global leader in multimodal supply chain visibility, helping over 75 major enterprises including Philips, Flipkart, Xiaomi, Diageo, Myntra, Swiggy Instamart, and Mahindra Logistics optimize operations, reduce logistics costs, and delight customers through our advanced visibility platform across air, land, sea, and rail. Role Overview As an **Associate Implementation**, you will be crucial in delivering seamless onboarding and integration of Intugine s solutions for our mid-market customers. You ll oversee end-to-end implementation, drive operational excellence, and act as the key liaison between clients and internal teams. This role offers a blend of hands-on technical setup, process design, and customer engagement. Key Responsibilities Lead the complete implementation of Intugine s platform at customer sites, ensuring projects are delivered on time and meet client requirements. Travel to client locations to understand their unique needs, provide training, and build strong relationships. Design, establish, and continuously improve implementation processes for efficiency and client satisfaction. Collaborate closely with the technical team to configure software solutions and troubleshoot issues. Define and monitor KPIs to track project health and success. Implement systems and workflows that guarantee adherence to client specifications and service levels. Research new product offerings and develop implementation frameworks for their rollout. 1-2 years of experience in product or SaaS implementation, preferably in B2B environments. Ability to balance big-picture thinking with meticulous attention to detail. Strong communication and interpersonal skills to engage diplomatically with diverse stakeholders. Excellent time management, prioritization, and delegation capabilities. Knowledge of Supply Chain Management (SCM) is a plus. Creative mindset with a passion for innovation and process improvement. Self-driven, responsible, and capable of working autonomously. Highly organized and adept at managing multiple tasks simultaneously. Proficient in English (native speakers a bonus). Perks at Intugine Comprehensive Health Coverage Personal Development Budget for upskilling Flexible Working Hours Open Door Policy Say goodbye to cubicles! Generous Parental Leave Documented Equal Pay Policy (since 2025) Education Assistance to support your growth Complete Ownership & Work Autonomy Life Skills Training (tax planning, investments, mental well-being, health & fitness) Company Outings because fun matters! Paid Time Off your well-being is our priority

Project Manager / Associate Project Manager Location: Bangalore Key Responsibilities: Manage multiple projects related to software development, maintenance, and support simultaneously. Lead project initiation, planning, execution, monitoring, controlling, and closure phases. Prepare project charters, detailed project plans, and periodic status reports throughout the project lifecycle. Balance and manage project constraints including scope, schedule, budget, quality, resources, and risks. Implement and enforce processes to manage changes in project scope effectively. Lead and coordinate project teams to achieve project goals and deliverables. Ensure project timelines, quality standards, budget compliance, and client satisfaction are met. Engage and manage stakeholder expectations and requirements. Oversee management of scope, time, cost, quality, human resources, communication, stakeholder engagement, procurement, and risk. Experience handling international projects and willingness to travel as needed. Identify, implement, and train teams on best practices and processes in project management, software quality, and knowledge management. Skills & Qualifications: MCA / BE / M.Tech / MBA qualification. 5 to 15 years of experience in project management within software development, maintenance, and support environments. Project Management Professional (PMP) certification or equivalent is a strong plus. Familiarity with Microsoft technologies such as C# and ASP.NET is advantageous. Experience in the insurance domain is an added benefit. Qualification : MCA / BE / M.Tech / MBA qualification

Position: Capital Markets and Investment Sales Associate Location: Bengaluru Job Overview: We are looking for a dynamic and results-oriented professional to join our Capital Markets team as an Investment Sales Associate. The ideal candidate will play a vital role in supporting sales initiatives and investment strategies within our capital markets division. This role demands strong analytical capabilities, deep knowledge of financial markets, and excellent client relationship management skills. Key Responsibilities: Sales and Business Development: Identify, qualify, and cultivate new business opportunities in capital markets and investment sales Build and maintain strong relationships with institutional investors, high-net-worth individuals (HNWIs), and key stakeholders Advise clients on investment opportunities and assist in structuring deals tailored to their needs Collaborate with senior management to develop customized investment strategies and solutions Market Research and Analysis: Monitor and analyze market trends, capital markets activities, and emerging investment opportunities Conduct comprehensive market research to identify potential deals, acquisitions, and sales prospects Provide clients with timely updates on market conditions, forecasts, and associated risks Transaction Support: Prepare pitch materials, presentations, and investment reports to support sales efforts Coordinate due diligence processes, financial modeling, and transaction documentation Liaise closely with legal, compliance, and internal teams to ensure seamless transaction execution Client Relationship Management: Serve as a trusted point of contact for clients, providing tailored advice and fostering long-term relationships Represent the firm at client meetings, conferences, and industry events to grow the business network Qualifications & Skills: Bachelor s degree in Finance, Economics, Business Administration, or a related field; Master s degree or professional certifications such as CFA or CAIA are a plus 2 to 9 years of experience in capital markets, investment sales, or related financial services Strong understanding of financial products, market dynamics, and investment strategies Excellent communication, negotiation, and relationship-building skills across client levels Proficiency in financial modeling, data analysis, and investment reporting Exceptional attention to detail, strong problem-solving abilities, and capability to manage multiple priorities in a fast-paced environment Qualification : Bachelors degree in Finance, Economics, Business Administration, or a related field

Job Title: Research Associate Solutioning Location: Bengaluru, Karnataka, India Department: DAC Qualification: Bachelor s in Engineering, Technology, or equivalent technical field Experience Required: 3 6 years About TheMathCompany TheMathCompany (MathCo ) is a global Enterprise AI and analytics firm that empowers Fortune 500 and Global 2000 enterprises to make smarter, faster decisions through cutting-edge data-driven solutions. Founded in 2016, we bridge the gap between business objectives and AI adoption through NucliOS, our proprietary platform designed to accelerate AI adoption via modular, scalable components. We believe in a culture of transparency, innovation, and collaboration, enabling our people Mathemagicians to grow beyond roles, create meaningful impact, and Leave a Mark. Role Overview As a Research Associate Solutioning, you will be a key contributor to strategic pre-sales and solution design initiatives. This role blends technical depth with consultative storytelling to help craft compelling, client-focused analytics solutions. You will be the go-to expert bridging business goals with AI/ML capabilities, working alongside Sales, Delivery, and Customer Success teams to convert opportunities into impactful engagements. Key Responsibilities Act as a technical subject matter expert in sales and solutioning conversations, supporting client acquisition with business and technical insights. Co-develop tailored proposals, RFPs, and solution roadmaps in collaboration with cross-functional teams. Translate complex business challenges into actionable analytics use cases and scalable AI/ML solutions. Design and present proof-of-value (PoV) concepts, dashboards, and solution architectures using tools like Power BI or Figma. Engage C-suite stakeholders, technical teams, and business leaders to gain buy-in and communicate value. Stay ahead of emerging trends in AI, data science, and industry-specific analytics applications (e.g., CPG, Retail, Pharma, Tech). Partner with Customer Success to collect feedback and continuously enhance solution offerings. Evangelize analytics adoption and drive transformation through strategic storytelling and clear, data-backed communication. Required Skills & Experience 3 6 years of experience delivering analytics-led, AI-driven solutions in a consultative or enterprise environment. Deep understanding of machine learning algorithms (e.g., regression, classification, neural networks, Bayesian models). Strong communication skills both written and verbal with experience creating impactful solution presentations and client deliverables. Demonstrated experience leading cross-functional teams including data scientists, product designers, and business analysts. Fluency in data analytics tools and storytelling frameworks; ability to influence through well-designed decks or dashboards. Domain expertise in one or more industries: CPG, Retail, Pharma, or Technology. Strong organizational skills, able to manage multiple priorities in a fast-paced, deadline-driven environment. Preferred Qualifications Bachelor's degree in Engineering, Statistics, Computer Science, or a related technical discipline. Candidates from non-technical backgrounds with relevant work experience and demonstrable technical proficiency are also welcome to apply. Hybrid Innovation Model: Combine enterprise-grade AI with practical business outcomes. NucliOS Platform Access: Work with one of the most advanced AI solutioning platforms in the industry. Culture of Growth: Transparent, feedback-driven, and meritocratic work culture. Impactful Work: Collaborate with global clients on meaningful problems that shape industries. Qualification : Bachelor's degree in Engineering, Statistics, Computer Science, or a related technical discipline.

Job Title: Finance Associate R2R Function Location: Bengaluru, India Company: LimeChat About LimeChat LimeChat is on a mission to revolutionize conversational commerce by enabling human-like AI interactions on WhatsApp. As part of Y Combinator s W21 batch, we re already powering customer journeys for 300+ leading brands like HUL, ITC, Wow Skin Science, Piramal Health, and Snitch. With rapid expansion into enterprise verticals like BFSI, Healthcare, and Retail, LimeChat is at an exciting growth inflection point. If you re someone who thrives in ownership-driven, high-performance environments, join our elite team and make a lasting impact. Role Overview We're hiring a Finance Associate (R2R Function) to own collections, reconciliations, and client payment compliance. This is a high-ownership role ideal for someone with sharp communication skills, a grasp of legal procedures in finance, and a proactive mindset. Key Responsibilities Collections Management Proactively reach out to clients with overdue accounts to negotiate and secure payments. Offer solutions and manage sensitive situations tactfully. Account Reconciliation Reconcile client accounts regularly, identify variances, and coordinate resolution with both internal teams and customers. Client Communication Serve as the go-to person for all payment-related queries. Communicate payment terms, reminders, late fees, and escalations clearly and professionally. Reporting & Documentation Maintain detailed logs of collection efforts, interactions, and legal actions. Generate weekly and monthly reporting dashboards on receivables. Process Optimization Suggest and implement improvements to streamline collection workflows, minimize risk, and reduce DSO (days sales outstanding). Legal Enforcement Draft, issue, and follow up on legal notices for payment defaults. Coordinate with legal counsel to ensure regulatory compliance and appropriate escalation. Must-Have Qualifications 1+ years of experience in collections, accounts receivable, or client finance preferably in a SaaS or tech-driven organization. Strong grasp of collections law, including issuing notices and handling delinquent accounts professionally. Excellent verbal and written communication skills. High attention to detail and strong documentation habits. Proficiency in Excel/Google Sheets and comfort with basic finance tools. Bachelor s degree in Finance, Accounting, Business, or a related field. Bonus Skills Experience with accounting software (e.g., QuickBooks, Zoho Books, Tally, or similar) Knowledge of Indian taxation (GST, TDS) and compliance basics Familiarity with legal documentation processes in finance Unlimited Paid Time Off & Sick Leave Flexibility to recharge and stay balanced. Free Meals & Snacks Fuel your productivity. Subsidized Fitness Membership Stay healthy and energized. Pet-Friendly Office Bring your dog or cat to work! Annual Company Retreats Celebrate wins and build connections. Qualification : Bachelors degree in Finance, Accounting, Business, or a related field.

Sr. Data Engineer - AWS - Big Data Location:Bangalore Type of Employment: Full-Time Experience Required: 7 to 10 years Job Overview: We are seeking a highly skilled Sr. Data Engineer with expertise in AWS cloud technologies and Big Data to join our Cloud Data Architect Team at Infocepts. In this critical role, you will design and implement robust data solutions using technologies like EMR, Athena, PySpark, AWS Lambda, S3, and other AWS services. The ideal candidate will have a strong foundation in database concepts and SQL and will be responsible for building scalable data pipelines to support high-performance data processing. Key Responsibilities: Technology Assessment and Design: Study the existing technology landscape and evaluate current data integration frameworks. Assist in designing complex Big Data use cases leveraging AWS services. Documentation and Stakeholder Communication: Prepare and maintain comprehensive project documentation, adhering to quality guidelines and schedules. Work closely with Architects and Project Managers to provide accurate estimations, scoping, and scheduling assistance. Clearly communicate design decisions and conduct Proof-of-Concepts to validate new solutions before implementation. Process Improvement and Automation: Identify areas for process automation to improve efficiency and team productivity. Provide expert guidance and troubleshooting support to junior Data Engineers. Training and Knowledge Sharing: Develop and deliver technology-focused training sessions for the team, ensuring continuous knowledge sharing. Share expertise through Expert Knowledge Sharing sessions with Client Stakeholders. Essential Skills: AWS Services Expertise: In-depth knowledge of S3, EC2, EMR, Athena, AWS Glue, and Lambda. Big Data Technologies: Proficiency with Apache Spark, Databricks, and Big Data table formats such as Delta Lake (open-source). Data Warehousing: Strong understanding of data warehousing concepts and architectures. Programming Skills: Advanced programming skills in Python for building data pipelines. SQL Expertise: Strong SQL skills for data transformation, aggregation, and querying large datasets. ETL Workflow Development: Expertise in creating ETL workflows with complex transformations (e.g., SCD, deduplication, aggregation). Orchestration Tools: Familiarity with orchestration tools like Apache Airflow. MPP Databases: Experience with at least one MPP database (e.g., AWS Redshift, Snowflake, SingleStore). Cloud Databases: Exposure to cloud databases like Snowflake or AWS Aurora. Desirable Skills: Cloud Databases: Familiarity with Snowflake, AWS Aurora. Big Data Technologies: Experience with Hadoop and Hive. AWS Certification: Associate or Professional Level AWS Certification. Advanced Knowledge of Big Data Solutions: Exposure to big data tools and frameworks on cloud platforms. Qualifications: Experience: 7+ years of overall IT experience, with 5+ years specifically focused on AWS-related projects. Educational Background: Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree is a plus). Technical Certifications: Demonstrated commitment to continuous learning through certifications or relevant training. Qualities: Strong analytical and problem-solving skills to deep dive into complex technical challenges.

Position: Cloud Data Engineer AWS Big Data Location: Bangalore, India Employment Type: Full-time Experience Required: 5 to 8 years Purpose of the Position: Join the Infocepts Cloud Data Architect Team as a Cloud Data Engineer and help design and implement cutting-edge big data solutions on AWS. You will leverage your expertise in EMR, Athena, PySpark, S3, AWS Lambda, and SQL to develop robust and scalable data platforms. Key Responsibilities: Technology Assessment and Design: Assess existing technology landscape and data integration frameworks. Design complex Big Data use cases using AWS services under guidance of the Architect. Support architectural decision-making by evaluating trade-offs in cost, performance, and durability. Recommend optimizations to existing data infrastructure. Documentation and Stakeholder Communication: Create project documentation adhering to quality and delivery standards. Collaborate closely with Architects and Project Managers for scoping, estimation, and planning. Present design decisions to technical and business stakeholders clearly. Conduct PoCs and design review sessions. Process Improvement and Automation: Identify and suggest opportunities for automation and process enhancements. Mentor junior engineers and support technical problem solving. Training and Knowledge Sharing: Prepare and deliver internal training on AWS and Big Data topics. Lead client knowledge sharing sessions and contribute to case studies. Essential Skills: In-depth experience with AWS services: S3, EC2, EMR, Athena, Glue, Lambda Familiarity with MPP databases like Redshift, Snowflake, or SingleStore Proficiency in Apache Spark and Databricks Strong programming skills in Python Experience building data pipelines using AWS and Databricks Knowledge of Big Data file formats such as Delta Lake Advanced SQL skills for large-scale data manipulation Hands-on experience with Apache Airflow or similar orchestration tools Strong understanding of ETL workflows and data warehousing concepts Desirable Skills: Cloud databases: AWS Aurora, Snowflake Experience with Hadoop and Hive AWS Certifications (Associate or Professional level) are a plus Qualifications: Bachelor s degree in Computer Science, Engineering, or related field (Master s preferred) Overall 5+ years of IT experience with at least 3 years in AWS Big Data projects Ongoing learning and technical certifications are strongly encouraged Key Qualities: Strong problem-solving and analytical thinking Self-driven with a passion for emerging data technologies Excellent communication and client presentation skills Ability to work in cross-functional, agile teams Apply now to be part of a high-impact data transformation team working on large-scale cloud data projects! Qualification : Bachelors degree in Computer Science, Engineering, or related field (Masters preferred)

Job Title: Associate Software Developer Location: Bengaluru, India Company: IBM Consulting Introduction A career in IBM Consulting is rooted in long-term relationships and close collaboration with clients globally. You will work with visionaries across multiple industries to improve hybrid cloud and AI journeys for the most innovative and valuable companies in the world. Your ability to accelerate impact and create meaningful change for your clients is supported by our strategic partner ecosystem and robust technology platforms across the IBM portfolio, including Software and Red Hat. Curiosity and a constant quest for knowledge are the foundation of success in IBM Consulting. In this role, you ll be encouraged to challenge the norm, explore ideas beyond your direct responsibilities, and come up with creative solutions that result in groundbreaking impacts for a broad network of clients. Our culture of evolution and empathy focuses on long-term career growth and development, providing opportunities to grow in an environment that embraces your unique skills and experiences. You ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we provide deep technical and industry expertise to both public and private sector clients around the world. Our delivery centers enable clients to access locally-based skills and technical expertise, helping drive innovation and the adoption of new technology. Your Role and Responsibilities As an Associate Software Developer at IBM, you will work with clients to co-create solutions for major real-world challenges using best practice technologies, tools, techniques, and products. You will be responsible for translating system requirements into the design and development of customized systems. Your responsibilities will include: System Architecture & Development: Work across the entire system architecture to design, develop, and support high-quality, scalable products and interfaces for clients. Collaboration & Technical Specifications: Collaborate with cross-functional teams to understand project requirements and define technical specifications, particularly for generative AI projects. Design Thinking: Employ IBM s Design Thinking methodology to create products that offer an excellent user experience while ensuring high performance, security, quality, and stability. Database and Framework Expertise: Work with a variety of relational databases (e.g., SQL, Postgres, DB2, MongoDB), operating systems (e.g., Linux, Windows, iOS, Android), and modern UI frameworks (e.g., Backbone.js, AngularJS, React, Ember.js, Bootstrap, and JQuery). Product Development: Create mockups, UI components, algorithms, and data structures as part of delivering viable products for clients. Required Education Bachelor s Degree in Computer Science, Software Engineering, or a related field. Preferred Education Master s Degree in Computer Science, Software Engineering, or a related field (preferred, but not required). Required Technical and Professional Expertise Experience: 3-5 years of professional experience in software development. Technical Solution Translation: Ability to translate business requirements into technical solutions. Open Source Technologies: Familiarity with working in Open Source environments and technologies, particularly Python and Django. Web Services & Frameworks: Exposure to web services, application frameworks, and databases. Cloud Platforms: Familiarity with cloud platforms such as AWS, Azure, IBM Cloud, and Google Cloud. Generative AI Knowledge: Exposure to generative AI methodologies and ethical considerations in AI development. Preferred Technical and Professional Experience Full-Stack Development: Flexibility to work across architecture, building both front-end and back-end solutions. Code Quality and Automation: Help maintain and improve code quality, organization, and automation processes. Version Control: Proficiency in using Git repositories for version control and collaborative development. About IBM Consulting IBM Consulting is IBM s global consulting and professional services business, recognized for its market-leading capabilities in business and technology transformation. With deep industry expertise, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are driven by the power of collaboration, aiming to accelerate clients' business success. At IBM Consulting, we believe in the responsible use of technology to help people, partners, and the planet. Qualification : Masters Degree in Computer Science, Software Engineering, or a related field (preferred, but not required).

Job Title: Supplier Governance Specialist Location: Bengaluru, India Company: IBM Finance Organization Introduction This role requires a detail-oriented individual with strong organizational skills, capable of handling sensitive information with discretion and professionalism. The incumbent must also be adaptable, given the dynamic nature of supplier relationships and risk management scenarios. Your Role and Responsibilities The Supplier Governance Specialist will play a crucial role within the Client Supplier Governance team. This role involves supporting various stages of supplier governance, from initial risk assessments through to ongoing due diligence and reporting. The incumbent will be responsible for facilitating initial supplier risk screenings, conducting initial and ongoing due diligence, providing reporting support, and ensuring adherence to business rules and requirements. Key Responsibilities: Supplier Risk Assessment Support: Assist business/contract owners in completing the assessment questionnaire. Guide them through navigating secondary risk teams. Report the outcomes of the questionnaires. Repeat assistance as necessary until satisfactory completion. Due Diligence Questionnaire Support: Distribute the due diligence questionnaire to relevant parties. Validate that responses align with Telstra's business rules and requirements. Trigger appropriate actions based on Procurement and Specialist Risk Teams' inputs. Identify required follow-up actions, track their progress, and report status. Ongoing Supplier Due Diligence: Monitor contract and supplier risk alerts, triaging and escalating as per business rules. Maintain currency of questionnaire responses and supplier information. Track activities needed for remediation of identified gaps in questionnaires. Provide support in updating and maintaining the Risk Framework. Offer reporting support for risk-related activities. Required Education Associate s Degree/College Diploma in a relevant field (e.g., Supply Chain Management, Business Administration, or related field). Required Technical and Professional Expertise Relevant experience in supplier governance, risk management, or procurement. Strong understanding of procurement processes and risk management principles. Excellent communication skills to guide non-expert users through processes. Strong analytical skills to interpret data and make informed decisions. Proficient in using digital tools and systems for questionnaire distribution, tracking, and reporting. Ability to work independently and as part of a team, managing multiple tasks simultaneously. Preferred Technical and Professional Experience NA (Not Applicable) About IBM Finance Organization The IBM Finance Organization is responsible for driving enterprise performance and transformation. As the financial stewards of IBM, we deliver IBM s financial strategy, develop new business models, and mitigate enterprise risk. If you have a passion for creating business value, join our team in areas such as accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing. Qualification : Associates Degree/College Diploma in a relevant field (e.g., Supply Chain Management, Business Administration, or related field).

Job Description Key Accountabilities In this Strategic Leadership Role, you will be responsible for Customer Success of the Brand and Media Practice for India . Key responsibilities encompass delivering with excellence while maintaining delivery standards, driving high operational efficiency and a strong sales mindset (support upselling & cross-selling); enabling timely revenue recognition and profitable execution. Core Responsibilities Lead and Manage a strong customer success delivery team for the Brand and Media practice for India. Support the India Sales organization and clients with best in class methodologies, deliverables and technical needs. Driving expertise in the practice and being the methods champion. Bringing that expertise to the fore in our proposal writing and RFP. Support the India Customer Success lead in managing the P&L of the practice area including W&S and T&E budgets. Coordinate and drive cross-training programs in order to maximize solution and delivery excellence, expertise, and staffing flexibility. Set and measure a high level of delivery standards driving client satisfaction. Contribute to meet India revenue targets by supporting repeat sales and timely deliverables. Coordinate and support with India Vertical business leaders and Client Sales partners on client and project revenue growth, retention, and profitability. Represent Customer Success at key client meetings, Top-To-Top meetings, and key engagements as relevant. Work with regional customer success leader and bring best practices to the local market. Develop and implement best delivery practices. Target reductions in cycle time across ad hoc methods. Drive high level employee engagement and retention. Foster a culture of continuous improvement and accountability to drive organizational efficiency. Key stakeholder in providing input into product and toolkit roadmap, representing India needs for the practice area. Lead and enable industry and thought leadership efforts from the Brand and Media Practice. Core KPIs Team Engagement and Retention Increase engagement among customer success associates in the region as measured through Engage results as well as retention of associates. Regional Revenue for the Practice Area Drive repeat sales, renewals. Ensure all delivery schedules are optimized to meet quarterly revenue targets. NPS Ensure sufficient response rate from clients. Increase/maintain baseline performance. Support and/or lead key client follow ups and action plans. EBITDA Support India lead to: Monitor project and solution profitability, and leverage time tracking learning to help improve delivery contribution. Manage W&S Delivery budget through a lens of optimization for India via org design, hubbing, etc. Manage T&E budget through the lens of prioritizing client engagement as well as team performance and engagement. Skillsets Strong sense of urgency and accountability to drive client outcomes. Proven experience in leading a team, managing people, and developing talent. Able to work collaboratively with internal & external teams. Capable to maintain positive client relationships in complex situations & resolve client issues. Strong logic, deductive reasoning, problem-solving, and critical thinking skills. Skilled & polished communicator, including client presentations. Able to synthesize data & simplify findings to solve client business issues. Strong project management skills and ability to manage multiple priorities. Experience using large data sets to finding insights and make recommendations. High say-do ratio. Experience in driving organizational transformation is a plus. Qualifications Proven track record in Analytics Consultancy/ Market Research leadership roles. Expertise in (application of) Customer Insight Solutions preferred. Proven leader of high performing teams. Bachelor's Degree required, Master s preferred, or equivalent experience. Knowledge in sales processes in CPG companies, customers, modern and traditional market. Good knowledge of NielsenIQ products, services and data preferred. Strong analytical skills. Proven sales acumen. Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View . NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population. Qualification : Bachelor's Degree required, Masters preferred, or equivalent experience.

Job Title: Business Analyst Associate Location: Bengaluru Experience Required: 8+ years Education: BE/B.Tech/MBA Domain Knowledge: BFSI (Banking, Financial Services, and Insurance) Certifications: Certification in Business Analysis (e.g., CBAP, PMI-PBA) Notice Period: Less than 60 days Job Overview: As a Business Analyst Associate, you will support the analysis and design phases of projects by collaborating with business stakeholders to understand their needs and translate them into actionable solutions. Your role will focus on the pre-initiation, initiation, and design stages, working closely with business and technical teams. You will help validate solutions, support User Acceptance Testing (UAT), and drive change adoption for CLIENT programs and projects. Key Responsibilities: Requirement Elicitation Engage with stakeholders, including business users, management, and subject matter experts, to gather detailed business requirements. Conduct interviews, workshops, focus groups, surveys, and observations to document stakeholder needs. Utilize various elicitation techniques like brainstorming, document analysis, and prototyping to uncover business requirements. Requirement Analysis Analyze and prioritize business requirements to ensure alignment with business objectives and project goals. Break down high-level business and user requirements into functional and non-functional requirements. Identify gaps, inconsistencies, and conflicts in requirements and collaborate with stakeholders to resolve them. Documentation Create comprehensive documentation, including Business Requirements Documents (BRDs), Functional Specifications, Use Cases, User Stories, and Process Flow Diagrams. Maintain clear and concise documentation for ease of understanding and accessibility to all stakeholders. Stakeholder Communication Act as a liaison between business stakeholders and technical teams to ensure effective communication and a shared understanding of requirements. Facilitate meetings, presentations, and workshops to communicate findings, project updates, and recommendations. Solution Design & Implementation Collaborate with development teams to translate business requirements into functional specifications and technical requirements. Participate in designing and implementing solutions that meet business needs and improve operational efficiency. Provide input during design reviews to ensure solutions align with business requirements. Testing and Quality Assurance Develop and execute test plans, test cases, and test scripts to ensure that solutions meet business requirements and are defect-free. Conduct User Acceptance Testing (UAT), gather feedback, and refine solutions accordingly. Document and communicate test results to stakeholders. Data Analysis & Reporting Perform data analysis to support business decisions and provide actionable insights. Create and maintain dashboards, reports, and visualizations to track KPIs and project progress. Project Management Support Manage project timelines, deliverables, and resources to ensure successful project completion. Monitor and report on project progress, including risks, issues, and changes. Coordinate with project managers to ensure alignment with project plans and schedules. Continuous Improvement Identify opportunities for process improvements and recommend solutions to enhance business performance. Promote a culture of continuous improvement and innovation within the team and organization. Stay updated on industry trends and best practices to drive business improvements. Training & Support Provide ongoing support and training to stakeholders on new systems, processes, and tools. Develop training materials and conduct sessions to ensure successful adoption of solutions. Act as a point of contact for post-implementation support and troubleshooting. Industry and Domain Knowledge Stay updated on industry trends, regulatory changes, and best practices related to BFSI. Apply domain knowledge to ensure solutions align with industry standards and regulatory requirements. Domain Expertise Required: You should have experience in the following areas of Banking Operations: Wealth and Private Banking (Retail Banking) Retail lending and investing concepts Mortgage and credit card processes Contact Center Optimization (IVR, browser changes under digital channels) Branch optimization Payments International Payment Systems and Open-Banking API-driven payments End-to-End payment lifecycle experience Corporate payments, cash management, real-time/immediate payments ISO 20022 migration experience Investment and Commercial Banking (CMB) Corporate and cash management core products and services Trade operations, market liquidity, and capital flow Knowledge of regulatory issues and Automated Data Flow projects (e.g., RBI automated reporting systems) Skills & Qualifications: Educational Background: Master s degree in Business Administration or related field. Certifications: CBAP, PMI-PBA, or other relevant business analysis certifications. Technical Knowledge: Strong understanding of the Software Development Life Cycle (SDLC) and technical project management. Data Analysis Tools: Experience with tools like Excel, SQL, or Tableau for data analysis and visualization. Project Management Methodologies: Familiarity with Agile or Waterfall methodologies. Domain Expertise: Experience in Banking and Financial Services (BFSI), particularly in leading or participating in end-to-end digital transformation programs in Agile environments. Additional Expertise for Specific Projects: For Market Business Analysis (BA), the focus will be on analyzing business challenges and identifying requirements for digitization, especially in Agile environments (CSM certified, SAFe methodology). You will manage backlogs, engage stakeholders, and support market adoption efforts. For Digital Business Analysis (BA), you will collaborate with technology teams to ensure the solutions meet business needs. You'll work w...

Job Title: Senior Consultant Location: Bengaluru Experience: 3-5 years Educational Requirement: Graduates from premier B-schools Prime Responsibilities: Support Engagement Leadership: Assist engagement leaders in developing and proposing business strategies through comprehensive research and analysis. Business Case Design: Design and develop business cases for new opportunity assessments, enabling objective decision-making across the client organization. Future State Operating Model Design: Create detailed design elements for future state operating models, covering key areas such as organization structure, processes, and technology. Technology Blueprint Development: Develop end-to-end technology blueprints along with associated implementation roadmaps for the proposed operating model. Client Technology Support: Provide ongoing support to clients during technology implementation, adoption, transition, and knowledge transfer phases. Operating Model Maturity Assessments: Conduct operating model maturity assessments and contribute to planning for the evolution of technology across the client organization. Gap Analysis & Optimization: Run gap analysis exercises and leverage optimization frameworks to drive continuous improvement across client organizations. Innovation Strategy & Deployment: Define and develop mechanisms and approaches for innovation strategy development, deployment roadmaps, and technology enablement to future-proof client operations. Desired Qualifications & Skills: Educational Background: Candidates from premier B-schools with 3-5 years of relevant experience. Analytical Thinking: Strong analytical skills to assess business opportunities and challenges, and propose actionable strategies. Technology Expertise: In-depth understanding of technology implementation and operational models. Client-Centric Approach: Ability to provide structured solutions that align with client needs and future goals. Strong Communication Skills: Ability to communicate complex concepts clearly and effectively to both technical and non-technical stakeholders. Leadership and Collaboration: Ability to work with senior leadership, clients, and internal teams, ensuring alignment across multiple areas of the business. Problem-Solving Abilities: Expertise in identifying gaps and leveraging frameworks to optimize operations. Qualification : Candidates from premier B-schools with 3-5 years of relevant experience.

About Intugine: Ever wondered how the physical goods we consume every day from your favorite dairy products and snacks to the latest electronics make their way to your doorstep on time and in perfect condition? The journey of these products is complex, spanning from sourcing, manufacturing, and storage, to being transported across an intricate global supply chain. Global brands often face challenges such as lack of visibility over their raw materials, delays in production, and tracking shipments across different transportation modes and geographies. At Intugine Technologies, we provide a best-in-class visibility platform that helps brands gain complete transparency over their supply chains, covering all transport modalities air, land, sea, and rail. Our solutions have helped eliminate operational inefficiencies, reduce logistics costs, and improve key metrics like OTIF (On-Time In-Full), order-to-delivery turnaround time, as well as minimize dwell time and detention costs. Intugine is also a proud partner of India's National Logistics Policy, integrating with systems like FASTag, Port Community System, and Freight Operations Information System to provide even deeper insights. With over 75 global enterprise customers, including GE Healthcare, Flipkart, Titan, Diageo, Ultratech Cement, and Bridgestone, Intugine is at the forefront of transforming global supply chains. About the Role: Associate Manager - Customer Success The Associate Manager - Customer Success will play a vital role in the growth and operations of the business. This individual will take on a high level of responsibility, directly interacting with customers and service providers. As part of their role, they will manage and oversee the successful implementation of Intugine s solutions at mid-market customers, while ensuring optimal service delivery and continuous improvements in customer experience. Responsibilities: Lead the end-to-end implementation of Intugine s solution for mid-market customers, ensuring timely deployment and guiding the team through operational excellence processes. Travel to client locations to understand their needs, train them on Intugine s solutions, and build strong relationships. Collaborate with technical teams to configure and troubleshoot Intugine s software platform as per client specifications. Design, implement, and continuously improve processes, monitoring KPIs to ensure projects meet client requirements. Research and analyze new Intugine products and design processes for their implementation. Set up systems and processes that lead to 100% conformance to client specifications and requirements. Maintain strong communication with clients, managing expectations and addressing any technical issues or concerns. Requirements: 1-2 years of experience in product implementation, preferably in a B2B SaaS environment. Strong organizational skills, with the ability to manage multiple tasks and projects simultaneously. Excellent communication and interpersonal skills, enabling you to deal diplomatically with various stakeholders. Knowledge of supply chain management (SCM) is a plus. A systematic approach to problem-solving, with a keen eye for both big-picture strategy and small daily tasks. Ability to work autonomously and assume responsibility. Strong written and spoken English skills. Creative and innovative mindset to introduce new concepts and drive improvements. Soft skills, including time management, prioritization, and delegation, are essential. Perks at Intugine: Employee Stock Options Take a slice of the pie and grow with us. Comprehensive Health Cover For you and your loved ones. Personal Development Budget Upskill yourself; we ve got the bill. Flexible Working Hours Set your own work hours. Open Door Policy No cubicles, open collaboration. Generous Parental Leave Because work comes second sometimes. Documented Equal Pay Policy Ensuring fairness. Education Assistance Let us help you soar to new heights. Work Autonomy Enjoy complete ownership over your work. Employee Life Skill Training Program Sessions on tax saving, investments, mental well-being, health, and fitness. Company Outings Unwind with your teammates, work can wait. Paid Time Off Your well-being is our priority. If you're ready to make an impact and grow with a company that s shaping the future of supply chain technology, Intugine is the place for you. Join us and be part of our journey!

Join Firstsource Solutions and Make an Impact in Customer Service! At Firstsource Solutions, we specialize in providing Business Process Management (BPM) services that help clients stay ahead of the curve. We offer transformative solutions that optimize business processes, drive efficiency, and deliver superior outcomes. As trusted partners to over 100 global brands, we work across industries like Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance, with a global presence in the US, UK, Philippines, India, and Mexico. We are currently seeking a Customer Service Associate for the Query Management team. In this role, you will help deliver exceptional service, providing solutions and ensuring satisfaction for clients across multiple regions. Job Title: Associate / Sr Associate Query Management Job Type: Full-Time Grade: H2 Function/Department: Operations Reporting to: Team Leader Role Overview: As a Customer Service Associate, you will play a vital role in responding to customer inquiries, resolving issues, and ensuring a seamless customer experience across multiple channels such as phone, email, and chat. You will be a brand ambassador, helping maintain positive relationships with customers while providing the best service possible. Key Responsibilities: Customer Interaction: Respond promptly to customer inquiries via phone, email, and chat, providing accurate information and resolving issues effectively. Inquiry Resolution: Address customer concerns such as product/service inquiries, billing issues, and general queries, ensuring a smooth and efficient resolution. Empathy & Understanding: Demonstrate empathy when handling customer needs, ensuring every customer feels valued and heard. Proactive Follow-Up: Follow up with clients to confirm that their issues have been fully resolved and they are satisfied with the outcome. Escalation Management: Escalate complex issues to appropriate teams or supervisors for prompt resolution. SLA Adherence: Ensure timely responses and resolutions in accordance with Service Level Agreements (SLAs) and quality standards. Compliance & Confidentiality: Adhere to company policies and ensure customer information is handled according to data protection regulations. Problem-Solving: Analyze customer issues, identify root causes, and provide effective solutions. Cross-functional Collaboration: Work closely with other teams to resolve issues that require support across different functions. Product Knowledge: Stay informed about company products and services to deliver accurate and relevant information. Record-Keeping: Maintain detailed and accurate records of all customer interactions, documenting inquiries and resolutions. Communication: Ensure clear, professional communication with both customers and internal teams. Training & Development: Participate in training sessions to continually enhance your customer service skills and problem-solving capabilities. Feedback for Improvement: Provide valuable feedback on service processes and procedures to help improve overall efficiency and customer satisfaction. Expected Key Results: Customer Satisfaction (CSAT): Achieve high levels of customer satisfaction and Net Promoter Scores (NPS). Adherence to SLAs: Meet or exceed the service standards as outlined by SLAs. Regulatory Compliance: Ensure all customer interactions are in compliance with company policies and data protection regulations. Quality Scores: Consistently meet or exceed quality expectations in all customer service aspects. Process Metrics: Achieve set goals for process-specific performance metrics. Preferred Educational Qualifications: Graduate Freshers or Undergraduates with at least 2 years of relevant experience in customer service. Preferred Work Experience: Prior experience in customer service is preferred, especially in a fast-paced environment. Competencies & Skills: Communication Skills: Excellent English communication skills, both written and verbal. Proficiency in additional European languages is a plus. Customer Service Orientation: Strong dedication to providing exceptional service, maintaining a calm and composed demeanor in challenging situations. Technical Skills: Familiarity with customer service software, ticketing systems, and CRM tools is beneficial. Empathy: Ability to demonstrate patience and a genuine desire to assist customers. Adaptability: Capable of working in a fast-paced, dynamic environment and adapting to changing priorities. Flexibility: Willingness to work flexible hours, including weekends and holidays, to support a 24/7 customer service operation. Global Impact: Work with a company that serves Fortune 500 and FTSE 100 clients across multiple industries. Career Growth: Be part of a team that prioritizes continuous learning and career development. Dynamic Environment: Enjoy the opportunity to work in a fast-paced, customer-focused environment that values innovation and improvement. Inclusive Culture: Firstsource fosters a diverse and inclusive workplace where everyone has the chance to thrive and contribute their best.

Job Title: Associate Infrastructure Specialist - IBM Consulting Introduction: As part of the IBM Consulting Client Innovation Centers (Delivery Centers), you'll play a pivotal role in delivering technical and industry expertise to a diverse range of public and private sector clients around the world. These centers offer locally-based skills and expertise, driving innovation and the adoption of new technologies. In this role, you'll join IBM Consulting through our world-class Associate Program designed for university hires. As an Associate at IBM Consulting, you'll have the opportunity to collaborate with a wide variety of clients globally, solving complex business and technical problems. Our clients technical and business needs are ever-evolving, and we re hiring motivated, talented individuals who believe no challenge is too great to overcome. With industries like transportation, energy, insurance, banking, and healthcare rapidly adapting to new technologies, you ll be at the forefront of helping our customers navigate these changes. As an Infrastructure Specialist, you ll help clients choose the best solutions whether on-premises, off-premises, or hybrid ensuring their infrastructure keeps pace with modern demands. Your Role and Responsibilities: Problem Identification & Resolution: Identify business problems, understand customer issues, and provide solutions to resolve them effectively. Service Improvement: Evaluate recurring issues and develop permanent solutions to ensure smooth, ongoing operations. Troubleshooting & Design Fixes: Troubleshoot technical issues and design flaws, working to resolve them and enhance system functionality. Teamwork & Individual Contributions: Work both independently and as part of a team to ensure timely delivery of high-quality solutions. Required Technical and Professional Expertise: Education: BE/B.Tech in any stream, M.Sc. (Computer Science/IT), M.C.A. Experience: 3-5 years of hands-on experience in infrastructure management and cloud technologies. Azure Expertise: Proficiency with Azure IAAS, PAAS, and SAAS services, including:Virtual Machines (VM), Storage Accounts, Load Balancer, Application Gateway, VNET, Route Tables, Azure Bastion, Disaster Recovery, Backup, NSG, Azure Update Manager, Key Vault. Experience with Azure Web Apps, Function Apps, Logic Apps, Azure Kubernetes Service (AKS), Docker, Event Hub, Redis Cache, Service Mesh, Istio, App Insight, Databricks, Active Directory (AD), DNS, Log Analytics Workspace, ARO (Azure Red OpenShift). Orchestration & Containerization: Proficient in Docker, Kubernetes, and RedHat OpenShift. Security Management: Experience in Firewall Management, including FortiGate firewall configuration and management. Preferred Technical and Professional Expertise: Cloud Monitoring Tools: Experience with cloud-native monitoring tools such as CloudWatch, CloudTrail, Azure Monitor, Activity Log, vROps, and Log Insight. Server Management: Experience managing and monitoring servers (Windows, Linux, AIX, AWS Linux, Ubuntu Linux). Storage Management: Expertise in storage monitoring and management, including Blob storage, S3, EBS, backups, recovery, and snapshots. Innovation: Work at the cutting edge of technology, helping global businesses adopt and integrate innovative solutions. Global Impact: Your work will have a direct impact on how industries around the world are evolving and leveraging new technologies. Career Growth: Gain access to IBM s resources, professional development programs, and career advancement opportunities. Collaborative Culture: Join a dynamic and diverse team where collaboration, mentorship, and learning are at the forefront of everything we do. If you re ready to embark on an exciting career in infrastructure management, apply to join IBM Consulting and contribute to shaping the future of technology for industries worldwide! Qualification : BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A