Client Communication Jobs in Kolkata

Job Title: CRM Executive Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation & Above Preferred Industries: Stationery, FMCG About the Role We are looking for a proactive and detail-oriented CRM Executive who excels in active listening, clear communication, and relationship building. The ideal candidate will be patient, solution-driven, and adept at managing customer relationships to enhance engagement, retention, and overall satisfaction. Key Responsibilities Develop and implement effective CRM strategies aimed at increasing customer engagement and loyalty. Manage and maintain the company s CRM system, ensuring timely data entry, data cleansing, and segmentation. Analyze customer data and behavior to identify trends, insights, and opportunities for business improvement. Design and execute targeted marketing campaigns and communications to boost customer retention and upselling. Collaborate closely with sales, marketing, and other departments to ensure CRM initiatives align with overall business objectives. Ensure the accuracy and completeness of customer data within the CRM system. Conduct customer surveys and gather feedback to improve customer experience and satisfaction levels. Monitor and analyze customer interactions across various channels including email, social media, and chatbots. Key Skills & Competencies Excellent communication skills clear, concise, and empathetic. Strong relationship-building and problem-solving abilities. Proficiency in CRM software and data management. Analytical mindset with the ability to interpret customer data for actionable insights. Ability to work collaboratively in a cross-functional environment. Patience and customer-centric attitude. Qualification : Graduation & Above

Job Title: Senior WordPress Developer Location: Kolkata Job Type: Full-Time Experience: 5-7 years Salary: 50,000 55,000 per month Notice Period: 1-2 weeks Job Description: We are looking for an experienced Senior WordPress Developer with a strong background in building enterprise-level custom portals and complex web applications. The ideal candidate will have advanced technical expertise in WordPress, PHP, MySQL, and a passion for creating scalable, maintainable, and high-performance web solutions. Key Responsibilities: Develop scalable and efficient web applications using custom PHP and MySQL. Design and implement modular, maintainable code leveraging Object-Oriented Programming (OOP) principles. Build and maintain custom WordPress websites and complex portals beyond typical CMS usage. Develop and customize WooCommerce plugins and other WordPress extensions. Manage codebase efficiently using version control systems (e.g., Git). Utilize jQuery for dynamic client-side scripting and interactive features. Integrate third-party APIs and web services seamlessly into applications. Deploy and manage web applications on cloud servers, demonstrating knowledge of hosting protocols. Collaborate effectively with cross-functional teams, clearly communicating technical concepts and project requirements. Apply strong logical and analytical skills to troubleshoot and optimize applications. Qualifications: Bachelor s degree in Computer Science, Software Engineering, or a related field. 5-7 years of hands-on experience in WordPress development. Proven track record of developing enterprise-level custom portals and complex WordPress solutions. Deep knowledge of WooCommerce and plugin development/customization. Strong proficiency in PHP, MySQL, jQuery, APIs, and version control systems. If you re a passionate WordPress Developer eager to work on cutting-edge web applications in a dynamic team environment, we d love to hear from you. Apply now to be a part of our innovative tech journey! Qualification : Bachelors degree in Computer Science, Software Engineering, or a related field.

Project Manager Location: Kolkata, India Experience: 6 Years Employment Type: Full-time Role Overview: We are seeking an experienced and results-driven Project Manager to lead and oversee projects from initiation to completion. Based in Kolkata, the ideal candidate will possess excellent leadership, organizational, and communication skills, along with a strong background in project planning, budgeting, and execution. The Project Manager will be responsible for aligning project objectives with company goals and ensuring timely delivery within scope and budget. Key Responsibilities: Define project scope, goals, deliverables, and timelines in collaboration with stakeholders. Estimate and allocate necessary resources, ensuring effective and efficient utilization. Develop and manage detailed project plans, schedules, and budgets. Monitor project costs and ensure alignment with the approved budget. Provide regular updates to stakeholders on project progress, risks, and strategic changes. Identify, analyze, and resolve project issues and obstacles. Apply industry best practices and standards throughout the project lifecycle. Maintain strong communication and relationship management with clients and internal stakeholders. Track and report project performance using appropriate tools and metrics. Conduct risk assessments and develop mitigation plans. Ensure proper documentation and reporting for all project phases. Escalate issues to upper management as required. Required Skills: Strong understanding of business case development and risk management. Excellent leadership, decision-making, and team management skills. Ability to effectively manage project budgets and resources. Proficient in project management software and tools. Capability to make informed decisions under pressure. Excellent analytical, problem-solving, and interpersonal skills. Eligibility Criteria: Education: Bachelor's degree in Computer Science, Business Administration, or a related field. Experience: Minimum of 6 years in project management or a related role. Certification: PMP certification preferred. Demonstrated experience in successfully managing full project lifecycles. Qualification : Bachelor's degree in Computer Science, Business Administration, or a related field.

Associate Client Partner Location: Kolkata, West Bengal Type: Full-Time (Work from Office 5 Days a Week) Experience: 1 2 Years About Indus Net Technologies Indus Net Technologies is a full-stack digital engineering company delivering outcome-driven technology solutions to clients worldwide. With a focus on agility, scalability, and innovation, we partner with organizations to accelerate digital transformation across industries. Role Overview We are seeking a client-focused and professionally polished Associate Client Partner to manage and grow key client relationships. This role is ideal for candidates with 1 2 years of experience in client engagement, business development, and project coordination. You ll serve as a strategic link between our clients and internal teams to ensure alignment and delivery success. Key Responsibilities: Build and nurture long-term client relationships through consultative communication and trust-building. Identify business opportunities and support account growth and upselling initiatives. Collaborate with internal delivery and sales teams to ensure successful project execution. Act as the key liaison between clients and internal teams, ensuring alignment of expectations, deliverables, and timelines. Monitor project progress, escalate issues when necessary, and ensure high levels of client satisfaction and retention. Mandatory Skills: Client Relationship Management Consultative Selling and Effective Communication Business Acumen & Account Expansion Project Oversight & Delivery Coordination Desirable Skills: Basic technical understanding of digital products/services Strong analytical and data-driven mindset Experience in cross-cultural communication Team collaboration and crisis management Familiarity with automation or CRM tools Industry-specific exposure (e.g., BFSI, Healthcare, Retail) Ideal Candidate Profile: Excellent verbal and written communication skills Professional appearance and demeanor Proactive, self-motivated, and accountable Strong organizational, coordination, and multitasking skills Eagerness to learn and grow in a client-facing career trajectory Perks & Benefits: Opportunity to work with global clients and top-tier businesses Collaborative work culture that values learning and growth Clearly defined performance-driven career path

Job Overview: Senior Automation Test Engineer As a Senior Automation Test Engineer, you will play a key role in ensuring the quality, reliability, and performance of our software products. You will be responsible for designing, developing, and executing automated test scripts using industry-standard tools to ensure our products meet the highest standards of quality. This role requires close collaboration with developers, product managers, and other QA engineers to identify test requirements, create test plans, and implement automated tests. Your contributions will drive continuous improvement, efficiency, and innovation in our testing processes. Key Responsibilities: Automation Frameworks & Script Development: Design, develop, and maintain robust, scalable, and high-quality test automation frameworks and scripts using tools like Selenium, Appium, TestNG, JUnit, Python, Java, etc. Test Strategy & Planning: Collaborate with product and development teams to define test strategies, develop comprehensive test plans, and create test cases tailored for automated testing. CI/CD Integration: Execute automated test scripts as part of the CI/CD pipeline, analyze test results, and generate detailed defect reports. Communicate findings and metrics to stakeholders. Process Optimization: Identify opportunities for optimizing testing processes and advocate for the automation of tests. Implement best practices in test automation and quality assurance. Cross-Functional Collaboration: Ensure automation tests align with the overall development process by working closely with developers, product managers, and other teams. Assist in resolving complex technical issues. Mentorship & Guidance: Provide leadership and guidance to junior QA engineers and test automation engineers, fostering a culture of continuous learning and improvement within the team. Tool Integration & Evaluation: Evaluate, recommend, and integrate new tools and technologies into the test automation framework to continuously enhance testing capabilities. Documentation: Maintain thorough and detailed documentation of automated test scripts, test data, and results for transparency and traceability. Qualifications: Experience: 5+ years of experience in software testing and automation. Proven experience with test automation tools such as Selenium, Appium, Cypress, etc. Hands-on experience with scripting languages like Python, Java, or JavaScript. Experience with CI/CD tools like Jenkins, Git, Docker, etc. Strong understanding of software development lifecycle (SDLC) and software testing lifecycle (STLC). Skills: Proficient in designing and implementing automation frameworks from scratch. Strong analytical and problem-solving skills with attention to detail. Excellent communication skills, both verbal and written. Familiarity with Agile/Scrum methodologies. Experience with performance testing and security testing is a plus. Education: Bachelor s degree in Computer Science, Engineering, or a related field. Advanced degrees are a plus. Certifications: ISTQB certification or similar certification in software testing is desirable. What We Offer: Competitive salary and benefits package. Opportunities for growth and professional development. Collaborative and innovative work environment. Exposure to new tools, technologies, and cutting-edge practices in test automation. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Account Director About the Role: The Account Director at PromotEdge is a crucial leadership role responsible for strategic planning, oversight, and growth of existing client relationships. Leading the account management team, the Account Director builds and maintains strong client partnerships, ensuring timely delivery of objectives and driving measurable results. Responsibilities: Develop and execute strategic account plans. Lead and mentor the account management team. Build and maintain strong client relationships. Ensure timely delivery of client objectives. Drive client results and growth. Develop and execute marketing strategies. Oversee account planning and social media calendar creation. Analyze monthly reports and derive actionable insights. Manage projects effectively. Understand and articulate client goals. Maintain a basic understanding of design and motion software. Demonstrate a deep understanding of digital and traditional marketing, content production, and platform strategies. Qualifications: At least 5 years of experience in a digital-first agency. Skills Required: Strategic thinking and planning. Leadership and team management. Client relationship management. Marketing strategy development and execution. Team guidance and mentorship. Excellent communication, interpersonal, and presentation skills. Account planning expertise. Social media calendar creation. Report analysis and interpretation. Project management skills. Ability to understand and articulate client goals. Basic understanding of design and motion software. Deep understanding of digital and traditional marketing, content production, and platforms.

As a Content Operations Specialist, you will be responsible for ensuring the smooth operation of our content management system. You will be responsible for managing and organizing the digital files including, but not limited to, video, audio, art, and captions that are received from various sources, validating third-party data, and ensuring that all digital content is ingested into our proprietary technology system accurately and efficiently. You will also be responsible for managing communication with clients and ensuring that all client requirements are met. Job Responsibilities: Receive, ingest, and deliver digital assets into Cineverse's proprietary technology system. Validate third-party data to ensure accuracy. Organize and manage incoming digital content, including metadata. Work with the operations team to ensure that all digital content is delivered on time. Distribute outbound materials to partners for digital content localization Working with existing scheduling and data entry systems, and assisting with migrating to new systems Collaborate with the technical/QC team to identify and solve any issues that may arise. Communicate with stakeholders effectively and professionally. Specific Knowledge Abilities and Skills: Excellent written, verbal communication and proofreading skills in English. 2-4 years of experience working in a team that centers on ingesting materials or streaming media metadata Ability to work independently and within a team environment. Experience working with content management systems (CMS) and digital asset management (DAM) systems Experience with scheduling systems, like Amagi. Proficient in Microsoft Office suite and other relevant software. and time management skills Ability to work in a fast-paced, high-volume environment with changing deadlines Ability to problem solve, communicate and work well with others, both within and outside of the department Flexibility to work occasional weekends & holidays If you are a self-starter who is passionate about the entertainment industry and has a desire to work in a dynamic and fast-paced environment, then this is the job for you. About the company: About the Company: On a mission to give people limitless access to the vast world of Entertainment, Cineverse s advanced, proprietary technology drives the distribution of over 70,000 premium films, series, and podcasts. From providing a complete streaming solution to some of the world s most recognizable brands to super-serving our network of fan channels from direct ad sales partnerships to premium global content we offer more of the stories that move us and technology that moves us forward. Industry leaders with a history of innovation, Cineverse is powering the future of Entertainment. For more than twenty years, Cineverse (NASDAQ: CIDM) has led the digital transformation of the entertainment industry. Today, Cineverse entertains hundreds of millions of consumers around the globe by providing premium content, streaming channels and end to end OTT platform services to the world s largest media, technology and retail companies. For more information, visit http://www.cineverse.com/. Cineverse continues to be a home for a diverse mix of enthusiast content all focused around a core mission of entertaining the world through a portfolio of fan-centric destinations. An innovator in the digital transformation of the entertainment industry for more than two decades, Cineverse s ultimate goal is to build destinations that immerse viewers in content they love. We would welcome you with, A top-grade application traversing multiple mobile platforms. A team of champions to work with. An open mind for new ideas and stratagems. A merry environment focused on creativity, growth and transformation. Top notch medical benefits for employee and family members along with accident coverage benefit for employees Flexible working environment Paid time off (PTO) such as sick days and vacation days

Project Manager Location: Mumbai Experience: 5+ Years Job Type: Full-time About the Role We are looking for an experienced Project Manager with 5+ years of experience to join our team in Mumbai. The ideal candidate will have a proven track record in managing projects, particularly in web and mobile app development, and will be responsible for overseeing the entire project lifecycle. You will lead and coordinate teams, handle client communications, and ensure the successful execution of projects while maintaining timelines and quality standards. Responsibilities Manage and lead projects, particularly in web and mobile app development, from initiation to completion. Coordinate and collaborate with cross-functional teams to deliver high-quality solutions on time and within budget. Handle client communications, ensuring their needs are met, and maintaining strong relationships. Prepare and execute Project Management Plans (PMP) and ensure all aspects of the project are aligned with business objectives. Facilitate scrum meetings and ensure the development process is agile and efficient. Oversee project timelines, resources, risks, and deliverables, ensuring successful project execution. Manage and lead teams, providing guidance, support, and mentoring where needed. Work with foreign clients, handling international communication and ensuring project satisfaction. Minimum Qualifications BE/BTech/MCA or equivalent degree. 5+ years of experience in Project Management, specifically in web and mobile app development. Proven experience in team handling and leading project teams. Strong experience in client communication and maintaining client relationships. Experience in preparing and executing Project Management Plans (PMP). Hands-on experience with Jira, MS Project, and other project management tools. Strong understanding of SDLC (Software Development Life Cycle) and Scrum meetings. Preferred Qualifications PMP certification or equivalent project management certification is a plus. Experience managing international clients and handling projects across different time zones. Familiarity with Agile methodologies and managing Agile projects. Competitive salary and benefits package. Opportunities for professional growth and career advancement. A collaborative and supportive work environment. Exposure to exciting projects and international clients. Qualification : BE/BTech/MCA or equivalent degree.

Job Summary: The Assistant Branch Manager - Agency Channel will play a key role in building and managing the sales capabilities of newly hired Business Development Managers (BDMs). This position is responsible for driving the performance and effectiveness of the branch, including managing attrition, focusing on GSG program effectiveness, and meeting FLS spread targets. The role requires leadership and a strong understanding of life insurance products and industry trends. Key Responsibilities: 1. Sales Capability Building: Conduct joint calls and live demonstrations to support newly hired BDMs and build their sales skills. Collaborate with BDMs to ensure effective sales strategies and support for achieving targets. 2. Team Management: Lead and manage a team of advisors, ensuring alignment with branch goals. Provide continuous training and guidance to improve team performance and retention. 3. Branch Health Management: Focus on the effectiveness of the GSG program to boost branch performance. Work on controlling attrition and ensuring high retention levels within the team. 4. Sales & Target Achievement: Ensure sales targets, FLS spread targets, and performance goals are met consistently. Drive and monitor team performance to meet business objectives. Qualifications & Skills: Required: Minimum of 3 years of experience in sales within the insurance sector, with a track record of building and managing teams. In-depth knowledge of life insurance products, industry regulations, and market trends. Strong interpersonal and communication skills to build and maintain client relationships. Excellent negotiation and persuasion skills to close deals and overcome objections. Preferred: Experience in conducting training sessions and coaching new hires. Ability to adapt to changing market dynamics and implement innovative solutions. Why Join This Role? Competitive Salary: Attractive CTC up to 8.5 LPA. Growth Opportunity: Develop your leadership and managerial skills while driving sales excellence in a leading company. Impactful Role: Play a pivotal role in the growth and development of the agency channel, contributing to the success of the region. This is an exciting opportunity for an experienced professional looking to take the next step in their career in a dynamic and rewarding industry. Let me know if you need any more details!

Job Title: Corporate Sales Executive Location: Kolkata Employment Type: Full-Time Experience: 2 5 years Qualification: MBA (Sales & Marketing) Preferred Industry Background: FMCG About the Role We are seeking a dynamic and results-oriented Corporate Sales Executive to drive B2B sales, manage institutional client relationships, and support new client acquisition. The ideal candidate should be smart, a strong communicator, and capable of handling cross-functional coordination and vendor onboarding processes with a focus on crisis management when required. Key Responsibilities Identify and acquire new corporate and institutional clients to expand business reach. Build and maintain a strong database of corporate contacts and nurture long-term relationships. Drive B2B sales initiatives and deliver compelling sales presentations to potential clients. Handle the vendor onboarding process, ensuring compliance and timely documentation. Collaborate with internal departments for cross-functional coordination, ensuring seamless execution of client requirements. Manage client escalations and crisis situations with professionalism and prompt resolution. Regularly report sales performance, pipeline status, and client feedback to management. Stay updated with market trends, competitor activities, and customer needs to identify growth opportunities. Key Skills & Competencies Excellent communication skills clear, concise, and confident. Strong presentation and negotiation abilities. Proven experience in institutional and B2B sales. Active listener with a consultative sales approach. Strong understanding of cross-functional collaboration and vendor management. Ability to thrive in a fast-paced, target-driven environment. Qualification : MBA (Sales & Marketing)

Job Title: Sales Coordinator Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation and Above Preferred Industries: Stationery, FMCG About the Role We are seeking an organized and proactive Sales Coordinator who can effectively communicate, collaborate with clients and sales teams, and manage sales processes efficiently. The ideal candidate will ensure smooth operations by handling follow-ups, preparing reports, maintaining records, and resolving issues promptly to support overall sales performance and customer satisfaction. Key Responsibilities Maintain and update customer databases accurately. Track sales orders and manage related paperwork to ensure timely processing. Prepare sales reports and presentations for management and sales teams. Coordinate closely with sales teams to ensure smooth daily operations. Identify and resolve bottlenecks or issues in the sales process. Respond promptly and professionally to client inquiries and concerns. Build and maintain strong customer relationships to ensure satisfaction and loyalty. Stay adaptable to new sales trends, technologies, and market changes. Key Skills & Competencies Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in MS Office and CRM tools. Problem-solving mindset with attention to detail. Ability to work collaboratively with cross-functional teams. Customer-focused approach with patience and professionalism. Qualification : Graduation and Above

Business Development Metals & Mining Location: Kolkata Experience: 7 8 years in Metals & Mining OR 2 3 years in related industries Education: Preferred: B.Sc (Chemical) / B.E. / B.Tech + MBA Job Description We are seeking a results-driven Business Development professional for our Metals & Mining division. The role involves managing the BD/Sales lifecycle, from lead generation to order closure and account management. The ideal candidate will have a strong background in business development within engineering consultancy or OEM companies, specifically in the metals or mining sectors. This role will also focus on client interfacing, sales presentations, and strategic market analysis to explore new opportunities while nurturing existing client relationships. Key Responsibilities Manage the complete BD/Sales lifecycle, including lead generation, sales presentations, client interaction, proposal preparation, and order closure. Prepare technical and commercial proposals tailored to client needs and project requirements. Build and maintain strong, long-term relationships with existing clients and identify opportunities to create new business. Continuously monitor and evaluate market opportunities and adjust strategies accordingly. Prepare sales presentations and communicate the value proposition of our services and solutions effectively to potential clients. Develop and implement strategies for business growth within the Metals and Mining sectors. Collaborate with internal teams to align technical capabilities and deliver customized solutions for clients. Maintain accurate records of all client interactions and sales activities in the CRM system. Required Skill Set Excellent written and verbal communication skills in English. Strong presentation skills with the ability to engage and influence decision-makers. Proven people handling skills with a customer-centric approach. Business development or presales experience in engineering consultancy or OEM companies. Exposure to business development in the Metals or Mining sectors. Experience working in a Steel/Aluminum Plant is a strong advantage, especially if transitioning from Engineering to Sales/Pre-Sales. Hands-on experience in Process Plants (Steel, Chemical, Aluminum, etc.). Familiarity with CRM tools and the ability to leverage them to track and manage sales pipelines. Preferred Education & Experience Education: B.Sc (Chemical), B.E. / B.Tech, and an MBA (preferred). Experience: 7 8 years in the Metals & Mining industry or 2 3 years in a related industry with a focus on business development or sales. If you are a motivated business development professional with expertise in the Metals & Mining sectors, we invite you to join our team and contribute to the growth of our business in this exciting industry. Qualification : B.Sc (Chemical) / B.E. / B.Tech + MBA

Position: Water & Effluent Treatment Specialist Engineer Department: Water, Gas & Utilities Location: Kolkata Job Overview We are looking for an experienced Water & Effluent Treatment Specialist Engineer to drive the engineering of water and effluent treatment systems. The role involves developing both basic and detailed designs for raw water treatment plants, effluent treatment plants (including Zero Liquid Discharge systems), and sewage treatment plants. You will be responsible for managing the technical aspects of these systems while guiding a team of engineers and engaging with clients. Key Responsibilities Lead basic and detailed engineering efforts for raw water treatment plants, effluent treatment plants (including ZLD), and sewage treatment systems. Prepare essential engineering documents, including PFDs, P&IDs, detailed schemes, layouts, equipment datasheets, and BOQs. Develop procurement specifications and conduct technical evaluations for equipment and system purchases. Review and oversee water pre-treatment, water treatment, and effluent treatment designs for various industries, including steel plants, refineries, petrochemical plants, and other process industries. Design and engineer Sewage Treatment Plants, ensuring efficient and sustainable operations. Provide hands-on design and engineering support for water and effluent treatment projects. Mentor and guide a team of Water & Effluent Treatment engineers, ensuring technical excellence. Collaborate with clients and stakeholders on technical and techno-commercial aspects of water and effluent treatment projects. Skills & Expertise Proven experience in basic and detailed engineering for water treatment, effluent treatment, and sewage treatment systems, including ZLD systems. Expertise in creating and reviewing PFDs, P&IDs, layout plans, equipment datasheets, and BOQs. Knowledge of procurement specifications and conducting technical evaluations for water treatment systems. In-depth experience with water pre-treatment, water treatment, effluent treatment, and sewage treatment projects for large-scale industries such as steel plants and petrochemical facilities. Ability to manage and lead a small team of engineers. Strong communication skills to interact effectively with clients, customers, and cross-functional teams. Qualifications Education: B.E./B.Tech. in Chemical Engineering. Experience: 10-14 years of experience in water and effluent treatment engineering, particularly in large industrial sectors such as steel, refineries, and petrochemical plants. Qualification : B.E./B.Tech. in Chemical Engineering

Business Development Manager Location: Kolkata, India Experience: 6+ Years Employment Type: Full-time Role Overview: We are seeking an experienced and dynamic Business Development Manager to drive growth and lead strategic initiatives in our Kolkata office. The ideal candidate will have a proven track record in sales, marketing, and client relationship management, with a focus on identifying new business opportunities, nurturing client relationships, and expanding the company s market presence. Key Responsibilities: Identify and engage with potential clients to establish rapport and arrange meetings. Plan and execute new marketing strategies and initiatives to attract prospective clients. Conduct market research to identify new business opportunities, trends, and partnerships. Strengthen relationships with existing clients while working to increase customer value. Explore and develop new markets to expand the company s reach and sales pipeline. Prepare and deliver business proposals, quotes, and presentations tailored to client needs. Define and track development goals for the business development team, ensuring targets are met. Mentor and train team members, helping them enhance their sales and client management skills. Required Skills: Proven experience in sales, marketing, or a related field. Excellent communication and interpersonal skills. Strong IT fluency and comfort working with digital tools and CRM platforms. Ability to manage complex projects, prioritize effectively, and handle multiple tasks. Self-motivated, proactive, and comfortable working in fast-paced and evolving environments. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Eligibility Criteria: Experience: Minimum 6 years as a Business Development Manager or in a similar leadership role. Education: Post-Graduation in Marketing, Business Administration, or a related technical field. Graduation in Marketing, Business, or any relevant discipline. Qualification : Post-Graduation in Marketing, Business Administration, or a related technical field.

Position Title: Quality Assurance (QA) Engineer Location: Kolkata, India Category: PM & QA Employment Type: Full-Time Seniority Level: Senior Experience Required: Minimum 3 years (Automation and Manual Testing) Job Description We are seeking a meticulous and experienced Quality Assurance (QA) Engineer to ensure the quality, functionality, and performance of our enterprise software solutions. You will collaborate closely with cross-functional teams including developers, business analysts, and project managers to deliver high-quality software that aligns with client requirements and expectations. Roles & Responsibilities Test Planning: Design, develop, and execute detailed test plans, test cases, and test scripts based on project requirements and technical specs. Manual Testing: Perform manual testing across web, mobile, and other platforms to validate functionality, performance, and security. Automation Testing: Develop and maintain automated test scripts using Selenium, TestNG, Jenkins, or other automation frameworks. Defect Management: Identify, log, track, and work with developers to resolve defects and issues promptly. Regression Testing: Conduct regression testing to verify that new software releases don t negatively impact existing features. Performance Testing: Execute load and stress tests to assess application scalability and performance. Documentation & Reporting: Maintain detailed test documentation and provide regular status updates to stakeholders. Collaboration: Partner with developers, analysts, and project teams to understand requirements and deliver effective testing solutions. Skills Required Selenium Jenkins TestNG Manual Testing Automation Testing Performance Testing Version control systems (Git or similar) API Testing (Postman, RestAssured) Requirements Minimum 3 years of experience as a QA Engineer testing large-scale applications. Strong knowledge of QA methodologies, tools, and software development lifecycle (SDLC). Hands-on experience with automation testing tools such as Selenium, Jenkins, and TestNG. Solid expertise in both manual and automation testing. Experience with API testing using Postman or RestAssured. Proficient in writing clear, concise, and comprehensive test documentation. Strong understanding of Agile development methodologies. Excellent English communication and teamwork skills. Bachelor s degree in any discipline. Preferred Skills & Qualifications Experience with the Cucumber BDD framework. Familiarity with performance/load testing tools. Certifications such as ISTQB, Certified ScrumMaster, or equivalent. Experience working with CI/CD pipelines and tools like Jenkins, GitLab, etc. Exposure to cloud platforms like AWS or Azure. Experience in enterprise software and multi-team project environments. Familiarity with version control systems such as Git. Flexible working hours. Competitive salary and benefits. Medical and insurance coverage. Training and mentoring programs. Frequent team celebrations and events. Home office allowance. Paid leave and retirement benefits. Partial course funding for skill development. Team-building activities. Qualification : Bachelors degree in any discipline.

Job Title: Business Development Manager Job Opening Kolkata | IT Services | Immediate Hiring at Somnetics About Somnetics: Somnetics is seeking a dynamic and results-driven Business Development Manager with a strong technical background and extensive experience in IT services to join our Kolkata team. Position: Business Development Manager Location: Kolkata Joining Date: Immediate or within 30 days Eligibility & Requirements: Bachelor s degree in Business Administration, Marketing, or related field 5 10 years of proven experience in Business Development within the IT/ITES domain Strong understanding of software services and enterprise solutions Experience in functional demonstrations and customer-facing technology consulting Excellent communication and presentation skills, with the ability to create impactful PowerPoint presentations Presales experience in enterprise software is a strong plus Ability to collaborate effectively with cross-functional teams and manage client expectations Strong skills in documentation, sales forecasting, and performance reporting Key Responsibilities: Conduct thorough market research to identify and evaluate new business opportunities Generate and nurture leads across multiple channels to build a strong sales pipeline Build, maintain, and grow long-term client relationships Develop and implement effective sales strategies to drive revenue growth Act as a liaison between clients and software development teams to ensure clear communication and project success Support presales activities, including delivering functional product demonstrations Facilitate smooth internal communication and collaboration across departments Apply today to join Somnetics as a Business Development Manager and play a key role in expanding our IT services portfolio in Kolkata! Qualification : Bachelors degree in Business Administration, Marketing, or related field

Job Title: Sales Development Representative (SDR) As a Sales Development Representative (SDR), you will be a crucial part of our sales team, responsible for identifying and generating sales opportunities through outbound calling and emailing. You will work closely with our sales and marketing teams to build a robust sales pipeline and support the overall growth of the company. Key Responsibilities: Lead Generation: Proactively reach out to potential clients through outbound calls, emails, using tools like LinkedIn Sales Nav, Apollo, Lusha, and so on, as well as social media to generate new business opportunities. Qualifying Leads: Assess the needs and pain points of prospects to determine their fit for our products or services. Appointment Setting: Schedule meetings or product demos for the sales team with qualified leads. CRM Management: Maintain accurate and up-to-date records of all interactions in the company s CRM system. Market Research: Conduct research to identify potential markets and understand industry trends. Follow-up: Nurture relationships with potential clients through follow-up communications to ensure engagement. Collaboration: Work closely with the sales team to develop strategies for reaching sales targets and improving lead conversion rates. Reporting: Provide regular reports on lead generation activities and outcomes to the sales manager. Requirements: Experience: 2+ years experience in sales in the IT Industry is mandatory. Communication Skills: Excellent verbal and written communication skills. Tech Savvy: Proficient with CRM software and other sales tools. Self-Motivated: Ability to work independently with minimal supervision during night hours. Time Management: Strong organisational skills with the ability to manage multiple tasks and priorities effectively. Education: A degree in business, marketing, or a related field is a plus.

Job Title: Virtual Assistant Location: Kolkata (Fully Remote, with occasional office visits for training) Job Description: We are looking to fill Virtual Assistant job openings in Kolkata! This role involves handling a variety of tasks for clients, including administrative support and communication management. The ideal candidate should have a solid background in office work and be highly organized. Roles & Responsibilities: Must be technology adept. Ability to act with integrity and appropriately handle confidential information. Excellent English, communication, and interpersonal skills. A highly motivated individual who brings energy and a great work ethic. Requirements: Proven work experience as an assistant or in a relevant administrative role. A Bachelor s Degree is a bonus. Proficiency in Excel, PowerPoint, and Word. Must be a good typist and note-taker. Ability to manage internal and external communications, including emails, messaging, memos, and reports. Flexibility to work evenings, with the possibility of a split schedule to accommodate multiple time zones (preferably EST). Strong verbal and written communication skills. Effective presentation skills. High degree of professionalism. Good time-management and multitasking skills, with a positive attitude. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : A Bachelors Degree is a bonus.

React JS Developer Location: Kolkata, West Bengal Employment Type: Full-Time About the Role: We are looking for an experienced React JS Developer to join our team in Kolkata. This is a high-impact role focused on building intuitive and high-performance user interfaces. The ideal candidate is a hands-on developer with expertise in ReactJS and related modern front-end technologies, capable of leading development efforts and mentoring a team. Key Responsibilities: Develop new, scalable, and responsive user-facing features using React.js and Next.js Build and maintain reusable components and front-end libraries for future use Optimize applications for maximum speed and scalability across devices and browsers Collaborate with cross-functional teams including Product, Design, and Backend for seamless delivery Mentor junior developers and ensure adherence to best coding practices and standards Conduct and participate in peer code reviews Manage small development teams and client deliverables effectively Stay up-to-date with latest trends in front-end development and React ecosystem Assist in preparing technical documentation including SRS, SDD, architecture diagrams, etc. Required Skills & Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field 5+ years of professional experience in front-end development Strong proficiency in React.js, Next.js, and core JavaScript principles In-depth understanding of JavaScript, HTML5, CSS3 Experience with modern React workflows like Redux, Context API, etc. Proficiency with build tools like Webpack, Babel, and testing libraries such as Jest, Mocha Experience with SSR (Server Side Rendering) frameworks (e.g. Next.js, Gatsby) Familiarity with RESTful APIs, GraphQL, and TypeScript Knowledge of React Native is a plus Basic knowledge of AWS services and cloud architecture Experience with UI/UX design and debugging browser rendering issues Strong analytical and problem-solving abilities Excellent communication and team collaboration skills Preferred (Bonus) Skills: Experience with cloud architecture planning and system diagramming Knowledge of performance testing frameworks Exposure to technical documentation writing Work on cutting-edge, high-performance applications Collaborate with a skilled and passionate team Opportunity to grow into a leadership role Competitive salary and career advancement opportunities If you re passionate about creating exceptional web experiences and are excited to lead impactful projects, we d love to hear from you! Qualification : Bachelor's degree in Computer Science, Engineering, or a related field

Job Description: SEO Professional We are in search of an experienced SEO professional who can efficiently drive commercial success by undertaking the task of optimizing our social assets for search engines. The major responsibility would remain to drive more traffic and increase relevant audience reach. Substantial experience in the B2B, B2C, SAAS industry is a must-have for this profile. Key Responsibilities: Responsible for growth in organic traffic & lead generation by designing & implementing strategies for SEO & digital marketing growth. Develop and implement comprehensive SEO strategies that align with client goals and drive organic traffic growth. Act as the primary point of contact for key clients, providing strategic insights and recommendations to enhance their SEO performance. Oversee the monitoring, analysis, and reporting of SEO performance metrics, ensuring continuous improvement and optimization. Stay abreast of the latest SEO trends, algorithm updates, and best practices to ensure our strategies remain cutting-edge. Ensure all SEO deliverables meet the highest quality standards and adhere to industry best practices. Work closely with other departments, including Content, PPC, social media, and Web Development, to ensure cohesive and integrated marketing strategies. Deliver new keyword clusters, keywords, and topic clusters for new content generation and old content revamp. Analyze the performance of SEO campaigns, and assess against goals (ROI & KPI). Collaborate with internal teams to create landing pages and optimize the user experience. Work closely with the content team to ensure the generation of SEO-friendly content. Manage all types of search engine tools like XML sitemaps, webmaster tools for analytics, and diagnostics reporting. Experience with or willingness to learn additional marketing channels such as PPC, email marketing, affiliate, etc is a plus as we are expanding our marketing channels. Requirements: Excellent communication skills (both written and verbal). Should be from IT service based industry. Proven working experience in SEO. Strong technical SEO knowledge based on Search Console & other industry tools. Sound knowledge of concepts like crawl budget, cannibalization, content pruning, etc. Sound knowledge of SEO best practices and the latest trends. Solid knowledge of website analytics tools (e.g., Google Analytics). Strong analytical skills and data-driven thinking. Experience in doing SEO for SaaS/large publications is a plus. Experience: 7+ years