Client Communication Jobs in Mumbai

Customer Success Manager L-1 Location: Mumbai Department: Marketing & Sales About the Role Eshopbox is looking for a dynamic and customer-focused Customer Success Manager L-1. At Eshopbox, our success is tied to our customers' success. We need a proactive leader who is passionate about driving customer adoption, satisfaction, and long-term relationships. You will guide customers to achieve their desired outcomes, ensuring retention and identifying opportunities for growth and renewal. Key Responsibilities Ensure smooth onboarding for new customers, helping them get started with the platform. Define and enhance customer journeys, ensuring a seamless and valuable experience. Collect and provide actionable feedback between departments (Sales, Support, Product) to enhance the customer experience. Advocate for and foster a company-wide culture centered around customer success. Showcase newly released features and help customers maximize the value of relevant functionalities. Conduct in-depth analysis of customer operations, offering tailored suggestions for e-commerce strategies. Identify upsell opportunities and ensure timely renewals by maintaining strong relationships. Lead monthly business reviews with customers to track progress and address concerns. Handle customer escalations with urgency and resource mobilization for quick resolution. What You ll Need 3-5 years in a Customer Success role within B2B e-commerce or SaaS industries (preferred). Experience working with C-level executives and understanding their business needs. Strong ability to understand business challenges and effectively communicate solutions. Knowledge of calculating Net Churn and Logo Churn and taking proactive actions. Process-oriented with strong analytical skills to drive improvements. Experience in client onboarding and customer success in a fast-paced environment. Exposure to the e-commerce or internet sector is a plus. Excellent verbal and written communication skills.

Job Title: Deputy Manager Accounts Receivable Location: Mumbai Education: M.Com / B.Com Experience: Minimum 5 years (with at least 2 years in a supervisory or managerial role) About the Role We are looking for a highly motivated and experienced Deputy Manager Accounts Receivable to oversee and enhance our receivables operations. The ideal candidate will bring strong financial acumen, team leadership experience, and a proactive approach to process improvement. This is a key role that ensures accurate financial reporting, efficient collections, and strong customer relationship management. Key Responsibilities Team Leadership: Supervise, mentor, and guide the accounts receivable team to ensure high productivity and continuous professional development. Customer Account Reconciliation: Ensure accurate reconciliation of customer accounts with AR ledgers and financial statements. Collections Coordination: Liaise with banks and payment aggregators to ensure timely collections from customers. Reporting & Analysis: Prepare regular AR reports including aging analysis, collection status, bad debt provisions, and other key metrics. Policy Implementation: Develop, implement, and monitor AR policies and procedures in alignment with internal controls and compliance standards. Client Communication: Address and resolve customer inquiries, disputes, and escalations related to billing and payments in a timely and professional manner. Process Optimization: Identify areas for improvement in the AR cycle and implement automation or best practices to increase efficiency. Financial Closure & Compliance: Ensure timely monthly closures and accurate financial reporting. Ensure compliance with statutory and regulatory payment requirements. Cross-Functional Collaboration: Work closely with finance, sales, and customer service teams to resolve billing or payment issues and improve the end-to-end AR process. Required Qualifications & Skills Education: Bachelor s or Master s degree in Commerce, Finance, Accounting, or Business Administration. Experience: Minimum 5 years of experience in Accounts Receivable or a related financial role. At least 2 years in a supervisory or managerial capacity. Technical Skills: Proficiency in accounting tools such as Tally Prime, SAP, Oracle, or QuickBooks. Advanced knowledge of Microsoft Office Suite, particularly Excel, PowerPoint, and Power BI. Core Competencies: Analytical Thinking: Ability to interpret financial data and make data-driven decisions. Communication: Strong verbal and written communication skills to effectively interact with internal teams and external stakeholders. Leadership: Proven ability to lead teams, set performance goals, and foster a collaborative work culture. Attention to Detail: Strong focus on accuracy in financial reporting and record-keeping. Organizational Skills: Ability to manage multiple priorities, deadlines, and maintain structure under pressure. Be part of a fast-paced, growth-oriented finance team. Work in a collaborative environment with cross-functional exposure. Opportunity to lead impactful process improvement initiatives. Competitive compensation and opportunities for advancement. Qualification : Bachelors or Masters degree in Commerce, Finance, Accounting, or Business Administration

Senior Business Manager SEO Strategy & Client Success Location: Mumbai Experience: 5 7 Years (including proven team leadership experience) Education: Graduate (Any Discipline) Employment Type: Full-Time About the Role We re looking for a dynamic and experienced Senior Business Manager to lead our SEO initiatives and team operations. This role requires a strategic thinker with hands-on SEO expertise, strong client management capabilities, and a proven track record of leading high-performing teams. If you re passionate about driving organic growth and enjoy turning business goals into successful search strategies, this is the role for you. Key Responsibilities SEO Strategy & Execution Identify technical and structural website issues and provide actionable solutions to improve crawlability, indexing, and user experience Implement advanced SEO strategies using a combination of existing and innovative techniques Continuously monitor and improve search engine rankings for key clients across major and niche search engines Collaborate with content creators and web development teams to execute on-page and off-page SEO initiatives Drive SEO performance across all client accounts with a focus on ROI, traffic growth, and conversions Team & Client Leadership Lead and mentor a team of SEO specialists and digital marketers Translate clients business goals into strategic SEO campaigns Act as a primary point of contact for clients, ensuring transparency, performance updates, and strategic alignment Work closely with internal teams (content, design, web services) to ensure seamless execution of campaigns Reporting & Insights Develop customized performance reports using tables, graphs, and visual summaries to clearly communicate SEO progress and insights Convert complex data into actionable insights and business-friendly summaries for client presentations Maintain consistency in analytics and reporting best practices across the team Business Growth Identify upselling and cross-selling opportunities within existing client accounts Contribute to proposal creation, pitch support, and strategic planning for new business development Stay current with SEO trends, algorithm updates, and industry innovations through ongoing research and experimentation Requirements 5 7 years of experience in SEO/digital marketing with a focus on client strategy and team leadership Strong technical SEO knowledge, including site architecture, crawl optimization, schema, and speed optimization Hands-on experience with SEO tools like Google Search Console, Ahrefs, SEMrush, Screaming Frog, etc. Proficient in using analytics and reporting platforms like Google Analytics, Data Studio, and Excel Excellent client communication and stakeholder management skills Strong analytical mindset with the ability to derive insights from large datasets Proven ability to manage multiple projects and lead cross-functional teams Business acumen to identify growth opportunities within existing projects Preferred Skills Background in agency or client-facing environments Experience in SEO for high-traffic or enterprise-level websites Exposure to paid media, CRO, or broader digital strategy is a plus Lead high-impact projects with well-known clients Work with a driven, growth-oriented team in a collaborative culture Opportunity to influence SEO strategy and business outcomes directly Competitive compensation and clear growth path into senior leadership Qualification : Graduate (Any Discipline)

Client Manager Zkraft (Social Media Account Manager) Location: Mumbai Industry: IT Services / Digital Marketing Job Type: Full-time Experience: 1 3 years Who We Are: Zkraft is the digital marketing arm of Vertoz (NSEI: VERTOZ), an AI-powered MadTech and CloudTech platform offering digital advertising, identity solutions, and cloud infrastructure. At Zkraft, we specialize in strategy, transformation, media planning & buying, and deliver data-driven, AI-powered campaigns using platforms like Ingenious Plex, Azurite, and Qualispace. We serve sectors such as E-commerce, BFSI, Healthcare, Real Estate, Government, and verticals like Automotive and Entertainment. About the Role: We are looking for a Client Manager (Social Media Account Manager) who is equal parts strategist, communicator, and project coordinator. If you thrive at the intersection of creativity and client relationships, this is your role. What You ll Do: Act as the primary point of contact for client communication and campaign updates. Lead social media strategy and campaign execution, aligning creative work with client goals. Coordinate with internal teams designers, copywriters, media planners to deliver high-impact content. Manage project workflows to ensure on-time delivery of calendars, creatives, and reports. Monitor platform trends, analyze performance metrics, and optimize campaigns accordingly. Present monthly performance reports, with clear insights and actionables. Drive client satisfaction, proactively identify upselling or cross-selling opportunities. Stay up to date on influencer marketing, content trends, and evolving platform features. Requirements: 1 3 years of experience in social media or digital account management. Proficiency in managing platform-specific content across Instagram, LinkedIn, Twitter, Facebook, and YouTube. Experience in a client-facing role, preferably in a digital marketing agency. Creative thinker with an eye for trends and audience engagement. Excellent communication, organization, and presentation skills. Ability to lead content strategies for D2C, lifestyle, fashion, or EV brands. Knowledge of paid media, community management, and reporting dashboards. Exposure to regional/hyperlocal campaigns and global market strategies is a plus. Be part of a rapidly growing, AI-driven digital marketing company. Work with diverse brands across high-impact industries. Collaborate with a creative, fast-paced, and future-focused team. Contribute to campaigns that drive real business outcomes.

Job Title: Character Illustrator and 2D Flash Animator Location: Mumbai Job Duties: Create detailed illustrations using Adobe Illustrator. Develop engaging 2D character animations using Adobe Flash. Key Requirements: Strong skills in sketching characters and freehand drawing. Proficiency in creating illustrations with Adobe Flash and Adobe Illustrator. Hands-on experience with 2D character animation in Adobe Flash. Solid understanding of character animation concepts such as timing, squash & stretch, and motion principles.

Position: Translation Project Manager Location: Mumbai, India About LRN: LRN provides cutting-edge ethics and compliance management solutions through our intuitive platform, mobile app, advanced analytics, and benchmarking tools helping the world s leading organizations reduce risk and do the right thing. About the Role: We are looking for a Senior Translation Project Manager to join our global Translations Team. You will be responsible for managing the full lifecycle of complex localization projects, mentoring junior team members, and contributing to our localization strategy. This role is ideal for someone with a strong background in project management within the localization industry, experience with TMS and CAT tools, and a passion for quality and efficiency. Key Responsibilities: Project Management: Lead end-to-end management of multiple, complex localization projects Define project scope, timeline, budget, and resources Monitor progress and address risks, issues, and changes proactively Ensure timely and efficient project delivery aligned with internal and client expectations Quality & Risk Management: Oversee QA workflows for all localized content Ensure high quality and cultural accuracy across target languages Maintain compliance with translation memory, CAT tools, and terminology standards Team & Vendor Leadership: Lead internal project teams and coordinate with external localization vendors Conduct quarterly business reviews with vendors Mentor junior project managers and assist with onboarding Cross-Functional Collaboration: Liaise with Sales, Account Management, and internal stakeholders to align expectations Work with TMS providers to improve tools and processes for efficiency and quality Reporting & Communication: Provide regular status updates to internal teams and leadership Manage KPIs and generate reports from project and translation management tools (e.g., Mavenlink, Jira) Qualifications & Requirements: 5+ years of project management experience in the localization industry Proven experience with multilingual content delivery, TMS, CAT tools, and both human and machine translation workflows Strong leadership and stakeholder management skills Proficiency with project management platforms (e.g., Mavenlink, Jira) Excellent written and verbal English communication skills Highly organized, self-driven, and capable of managing multiple large-scale projects independently Prior team leadership or coaching experience preferred Interest in eLearning is a plus Why Join LRN: Be part of a purpose-driven, global organization Work in a collaborative, fast-paced, and inclusive environment Opportunity to make a real impact on business ethics and compliance worldwide LRN is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace for all.

Position: Technical Support Specialist (Japanese) Location: Mumbai, India About LRN: LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. About the role: LRN team develops data specifically for a set of key product domains like eLearning, Disclosures, personalization and completions. We deal in AWS technologies like Redshift, S3, Glue, and Lambda. You'll build our data lake and partner with Product and BI teams to build new behavioral events, pipelines, datasets, models, and reporting to support their initiatives. You'll also assist to develop our analytics capabilities in Quicksight and build out our real time reporting capabilities. Your responsibilities will include: Provide support to internal and external customers on all aspects of LRN s proprietary applications (functions include: campaign set up, system generated e-mails, system reporting, user data management, and customization) Using defined systems and processes, keep both internal and external stakeholders updated as to the status of call tickets, requests, projects, issues, and changes. Update necessary tracking and reporting systems to ensure that group statistics can be tracked, managed and measured. Manage expectations of internal and external customers, ensuring capabilities are not exceeded to the detriment of the customer. Escalate issues related to capabilities where appropriate. Serve as an internal advocate for field personnel, as well as external customers. Prioritize requests based on need and impact. Work with internal stakeholders to address priorities. Prepare and present (in written and verbal forms) product information that will assist customers with the capabilities of LRN's systems. Maintain quality levels for all work related to customers requests. Ensure there is an ongoing dialog between LRN and each customer with whom the Partner Assistance Center team member is working. Collaborate with peers to discuss unique solutions and to document them. Perform other duties as assigned. Requirements: Bachelor s Degree 4-6 years of L2/L3 level experience in a customer facing role in an application support environment. Proficient in Japanese language (Written and spoken) - Mandatory Excellent communication skills in English. This position requires above par skills to write and speak in English. Extensive experience in supporting enterprise customers based in US and Europe. Familiarity with HTML and CSS. Familiarity with Learning Management Systems Expertise in Microsoft Office Suite especially in Excel. Should be able to understand and handle CSV files. Ability to review a Partner request, and apply the necessary analytical skills to ensure successful delivery of the end product. This role will involve direct Partner contact; an ability to work with others who are potentially very frustrated, in a professional manner is mandatory. An inherent ability to multitask and manage customer expectations to the satisfaction of all involved parties is critical to the success of the incumbent. Ability to consistently spot and report issues before they reach a point of becoming critical. A desire to constantly examine issues, looking for the opportunity to improve processes and/or technology. Must have an inherent attention to detail Benefits: LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualification : Bachelors Degree

Position: Program Manager Location: Mumbai, India About LRN: With a global presence across the US, EMEA, APAC, and Latin America, LRN supports over 2,500 organizations, including many of the world s most recognizable brands. Our solutions help companies navigate complex regulatory environments, translating core values into measurable behaviors and business practices that create lasting competitive advantage. About the Role: As a Program Manager (PGM) at LRN, you ll serve as a strategic delivery partner, ensuring the seamless execution of client contracts and long-term account success. You will act as the central liaison between internal teams and external stakeholders, overseeing project coordination, risk management, and service delivery for high-impact global clients. This role is ideal for someone who excels in cross-functional collaboration, thrives in a dynamic SaaS environment, and has a strong foundation in program or client management. Key Responsibilities: Client Success & Relationship Management: Ensure clients receive full value from their contractual entitlements Monitor delivery health, manage escalations, and proactively resolve issues Partner with Sales and Customer Success teams to identify upsell and growth opportunities Maintain high customer satisfaction through strategic roadmap oversight and engagement Program & Delivery Coordination: Serve as the operational hub across Sales, Delivery, Product, and Support teams Create and manage structured work plans with clear accountability Oversee deliverables and service-level agreements (SLAs) across internal teams Escalate and follow up on product-related issues with internal stakeholders Support effective triage and resolution of client support tickets Develop scalable delivery frameworks and contribute to program standardization Account Stabilization & Growth: Lead recovery initiatives for at-risk accounts (Red/Amber status) Collaborate with Sales and CSMs to ensure client retention and renewal readiness Facilitate solution design discussions aligned with client needs Client Communication & Advocacy: Act as the primary point of contact for all client delivery-related matters Advocate for client priorities internally and manage clear, consistent communication Represent client needs in operational and executive discussions Operational Excellence & Process Improvement: Identify workflow gaps and propose scalable, repeatable solutions Refine internal systems and processes within Bespoke and Professional Services Contribute to documentation, templates, and internal playbooks for consistency Core Activities: Monitor delivery progress against contract terms and timelines Coordinate cross-functional collaboration for service delivery Keep stakeholders updated on key milestones and project changes Ensure visibility into account updates for internal delivery teams and leadership Requirements: 8+ years of experience in program/project management or B2B client support 3 5 years of experience supporting sales teams in servicing enterprise clients Strong stakeholder engagement, communication, and conflict resolution skills Proficiency in MS Office (Excel, Word, PowerPoint) Ability to understand and translate technical information into client-facing language Strong organizational, problem-solving, and multitasking abilities Preferred Qualifications: Experience in a SaaS or eLearning environment Familiarity with Learning Management Systems (LMS) Background in ethics and compliance programs Proficiency in Japanese (JLPT N3 or above) is a plus Shift Requirements: Must be flexible to work rotational shifts, including night and early morning shifts to support global clients Why Join LRN: Work in a purpose-driven, inclusive environment Collaborate with global teams and Fortune 500 clients Make an impact through work that matters LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position: Translation Project Manager Location: Mumbai, India About LRN: Our cutting-edge platform combines user-friendly technology, mobile access, robust analytics, and industry benchmarking to help clients create, manage, and analyze their ethics and compliance programs. We serve some of the world s most recognized brands and are committed to reducing organizational risk through innovation and values-driven learning. About the Role: LRN is seeking a Senior Translation Project Manager to join our global Translations Team. This individual will oversee the localization of LRN s Ethics and Compliance course library, working cross-functionally to ensure projects are delivered on time, within scope, and to the highest quality standards. You ll be responsible for managing complex localization workflows, mentoring junior colleagues, and enhancing our strategic approach to translation and localization. A strong background in working with TMS platforms, CAT tools, and project management tools is essential, along with a passion for eLearning and team leadership. Key Responsibilities: Project Management: Manage the full lifecycle of multiple complex localization projects Develop and drive project plans, schedules, budgets, and risk mitigation strategies Ensure timely and efficient delivery by maintaining strong governance and stakeholder communication Continuously update and track work plans, timelines, and deliverables Quality & Risk Management: Oversee quality assurance for translation and localization deliverables Ensure adherence to translation memory (TM), CAT tools, and terminology guidelines Collaborate with vendors and internal teams to maintain cultural relevance and quality standards Team & Vendor Leadership: Lead internal teams in task allocation and workflow optimization Set agendas and lead quarterly business reviews with localization partners Mentor junior project managers and support onboarding and training initiatives Cross-Functional Collaboration: Work with Sales, Account Managers, and Product teams to align client expectations with project capabilities Engage with TMS providers to troubleshoot issues and enhance system efficiency Reporting & Communication: Deliver regular status updates to internal stakeholders Manage performance dashboards and KPIs using tools like Mavenlink, Jira, or similar Present performance insights and project outcomes to senior leadership Requirements: Minimum 5+ years of project management experience in the localization industry Proven expertise managing multilingual content delivery and working with CAT tools and TMS platforms Experience with both machine and human translation workflows Strong leadership and stakeholder management skills Demonstrated ability to manage budgets and drive process improvements Proficiency in project management platforms (e.g., Mavenlink, Jira) Excellent verbal and written communication in English Highly organized, proactive, and capable of managing multiple complex projects independently Preferred Qualifications: Experience in eLearning or SaaS environments Exposure to corporate ethics and compliance content Team leadership or coaching experience is a strong plus Why Join LRN: Work with global teams supporting world-leading organizations Influence the ethical culture of thousands of companies Join a purpose-driven, inclusive, and innovation-focused environment LRN is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace for all employees.

Job Title: Site Office Executive Location: Mumbai About Zipgrid Zipgrid is a leading PropTech company specializing in Finance, Compliance, and Office (FCO) operations for housing societies and commercial communities on a Done-For-You model. Since 2014, Zipgrid ( MyAashiana Management Services Private Limited ) has emerged as a trusted partner to over 550+ communities, providing comprehensive solutions that ensure smooth and efficient operations. We believe in the motto, Let the experts do the work, delivering unmatched community living and working experiences backed by over a decade of expertise. Role Overview At Zipgrid, each society is treated as a unique project. As a Site Office Executive, you will be responsible for managing the day-to-day operations of the assigned project, working closely with the FCO Manager and project teams to ensure seamless administration and excellent service delivery. Key Responsibilities Assist the FCO Manager and team at the client site with daily operations. Manage office administration tasks such as document filing, scanning, and submission/collection of papers from residents and offices. Handle banking activities including cheque submissions, passbook updates, and statement collection. Process daily receipt entries and track cheque lifecycle (undeposited and post-dated cheques). Address basic resident queries and ensure regular cheque deposits. Coordinate weekly virtual meetings with project teams and assist in project coordination. Communicate with local authorities and vendors under guidance from the site/project team. Participate in mandatory training sessions as scheduled by project leads. Perform other administrative duties as assigned by Managing Committee members. Qualifications & Skills HSC passed or Graduate with 2+ years of experience; preference for candidates with office administration experience. Proficient in MS Office applications. Strong communication skills, able to clearly relay client matters to the site and project teams. Willingness to learn and support team members proactively. Detail-oriented and organized with the ability to multitask effectively. If you re looking to join a dynamic PropTech leader and grow your career by managing impactful community projects, we d love to hear from you!

Job Title: Deputy Project Lead-Society Finance & Compliance Location: Mumbai Department: Project Operations About Zipgrid Zipgrid ( MyAashiana Management Services Private Limited ) is the only PropTech company specializing in leveraging technology to deliver Finance, Compliance, and Office (FCO) management operations for housing and commercial communities on a Done-For-You model. Since 2014, we have emerged as a leader servicing 550+ societies and communities, offering end-to-end solutions that ensure smooth, long-term operations. Our philosophy, Let the experts do the work, underscores our commitment to delivering the best community living and working experiences through over a decade of industry expertise. Role Overview As the Deputy Project Lead, you will oversee the comprehensive operations of assigned projects, managing a direct team of 15 20 members. You will lead specialized functions in Management, Finance, and Compliance, ensuring milestone deliveries, resource allocation, and adherence to accounting principles and regulatory standards. This role demands strong leadership, financial acumen, and hands-on operational expertise. Qualifications MBA or MMS (Finance) OR Post Graduate/Graduate in Accounts/Finance with 3+ years of relevant experience OR Semi-qualified Chartered Accountants (IPCC/Intermediate cleared) with 3+ years experience OR GDCA certified/trained with 3+ years experience Qualification may be relaxed for candidates with 2+ years in Co-operative/Society accounting/compliance Key Responsibilities Team & Project Management Lead and manage a team of Finance Leaders, Accountants, Tax Professionals, and Compliance Officers. Allocate resources effectively, monitor milestone progress, and ensure timely client collections. Financial Compliance & Accounting Oversee accounting activities and internal audits ensuring compliance with GAAP. Recommend cost-optimization and process improvement initiatives. Billing & Accounts Receivable Develop and publish Billing Dashboards regularly. Resolve client queries in coordination with project teams. Confirm billing issuance and communicate tariff changes. Bookkeeping & Client Relations Review accounts and journal entries. Manage client relationships independently. Publish Accounting Dashboards and reports. Taxation & Compliance Track Monthly TDS and ensure timely filing and reconciliation with accounting data. Coordinate responses to tax notices and manage communication with senior management. Support GST and Income Tax filing processes and validations. Prepare income computations, plan Advance Tax payments, and oversee timely tax return submissions. Financial MIS & Reporting Close financial statements including P&L, Balance Sheet, and Cashflow. Publish MIS dashboards and communicate reporting needs with clients. Monitor open items and ensure timely resolution. Other Responsibilities Maintain virtual client communication for urgent matters. Support cross-functional coordination to meet client and project requirements. Skills & Experience Strong understanding of cash flow management, bank reconciliation, and bookkeeping. Proficiency with accounting software/ERPs. Experience in financial planning, risk management, data analysis, and forecasting. Leadership mindset with a lead-by-example approach. Prior experience managing client finance operations and society compliance is advantageous. Zipgrid offers a dynamic environment to lead finance and compliance operations for impactful community projects. If you are ready to take charge and grow with us, we invite you to apply.

Job Title: Senior Project Lead Society Finance & Compliance Location: Mumbai Department: Project Operations About Zipgrid Zipgrid ( MyAashiana Management Services Private Limited ) is the only PropTech company delivering Finance, Compliance, and Office (FCO) management operations for housing and commercial communities on a Done-For-You model. Since 2014, Zipgrid has become a market leader, serving over 550+ societies and commercial communities with end-to-end solutions that ensure smooth, sustainable operations. Our philosophy, Let the experts do the work, reflects our commitment to providing the best community living and working experiences through innovation and expertise. Role Overview As the Senior Project Lead, you will be responsible for overseeing end-to-end operations of assigned projects, managing a team of 40 50 professionals including Deputy and Assistant Project Leads, Finance Leaders, Accountants, Tax Professionals, and Compliance Officers. You will ensure milestone delivery, resource allocation, regulatory compliance, and financial management, while driving cost optimization and client satisfaction. Qualifications Chartered Accountant / CFA / Cost Accountant / MBA or MMS (Finance) OR Post Graduation/Graduation in Accounts or Finance with 7+ years of relevant experience OR Semi-qualified Chartered Accountant (IPCC/Intermediate cleared) with 5+ years experience OR GDCA certified/trained with 5+ years experience Qualification may be relaxed for candidates with 3+ years of Co-operative/Society accounting/compliance experience Key Responsibilities Team & Project Leadership Lead and manage a large team including Deputy and Assistant Project Leads and various finance and compliance specialists. Allocate resources and oversee milestone deliveries and client collections. Manage client relationships and handle escalations effectively. Financial Compliance & Accounting Ensure all accounting activities and internal audits comply with GAAP. Recommend and implement cost-optimization strategies. Oversee preparation and review of financial statements (P&L, Balance Sheet, Cashflow). Prepare budgets, CAM workings, and conduct budget vs. actual variance analysis. Billing & Accounts Receivable Plan and publish regular billing dashboards. Resolve client billing queries in collaboration with project teams. Confirm billing issuance and communicate tariff changes after client approval. Taxation & Compliance Track monthly TDS, ensure timely filing and reconciliation. Manage GST return filing and reconciliation, and handle GST notices. Oversee income tax computations, advance tax planning, and timely filing of returns. Coordinate responses to tax department notices and assessments. Financial MIS & Reporting Publish weekly dashboards highlighting open items and performance metrics. Provide timely MIS reports and observation notes to clients. Other Responsibilities Maintain virtual client communication for urgent and critical matters. Lead with a modern, lead-by-example approach, applying strong analytical and decision-making skills. Required Skills & Experience Strong commercial acumen and entrepreneurial mindset. Experience managing business verticals independently, with P&L responsibility and senior management reporting. Deep understanding of cash flow management, bank reconciliation, bookkeeping, financial planning, risk management, and forecasting. Proficiency in accounting software and ERPs. Leadership qualities with strong analytical and problem-solving skills. Prior experience in client finance operations, society accounting, compliance, and operational modeling is advantageous. Zipgrid invites you to lead complex finance and compliance projects in a fast-growing PropTech environment, where your expertise will directly impact the future of community living and working experiences.

Job Title: Senior Accounts Executive Location: Mumbai Department: Project Operations About Zipgrid Zipgrid ( MyAashiana Management Services Private Limited ) is the only PropTech company specializing in technology-driven Finance, Compliance, and Office (FCO) management operations for housing and commercial communities on a Done-For-You model. Since 2014, Zipgrid has emerged as a market leader, delivering comprehensive solutions to over 550+ housing societies and commercial communities. Our commitment is to ensure smooth, long-term operations by offering expert-driven community management services that enhance living and working experiences. Role Overview As a Senior Accounts Executive, you will manage the accounting and finance operations for approximately 10 or more society projects assigned to you. You will ensure timely delivery of financial milestones, maintain compliance with accounting standards, and support client relations through periodic site visits and training of on-ground teams. Qualifications Post Graduation or Graduation in Accounts/Finance domain with 4+ years of relevant experience. Semi-qualified Chartered Accountants with 2-3 years of hands-on finance and accounting management experience are preferred. Key Responsibilities Project & Client Management Oversee accounting operations for ~10 or more assigned projects. Manage milestone deliveries and align with client expectations. Conduct periodic site visits for client operations review and team training. Accounting & Financial Compliance Ensure adherence to generally accepted accounting principles (GAAP) in all accounting activities. Manage accounts payable and receivable efficiently. Perform bank reconciliations and maintain accurate bookkeeping. Prepare and supervise the preparation of MIS reports and financial statements. Train and mentor junior accounting team members. Billing & Accounts Receivable Address client queries in coordination with Project Leads via meetings and calls. Pass all accounting entries accurately and timely. Share outstanding and collection reports with clients regularly. Taxation Compliance Manage TDS data sharing and timely challan payment. Ensure timely filing of TDS returns and reconcile TDS data with accounting software. Provide inputs for timely GST return filings and manage GST reconciliation (GSTR1, GSTR2b, GSTR3b). Coordinate communication of notices/intimations from Income Tax and GST departments with internal tax teams. Support advance tax payment processes as per tax computations. Financial MIS & Reporting Monitor budget vs actual expenses and track variances. Publish monthly MIS reports to clients. Other Responsibilities Conduct weekly virtual meetings with the site team. Attend mandatory trainings and participate in continuous learning initiatives. Skills & Competencies Proficient in bank reconciliation, accounting principles, and bookkeeping. Experienced in managing accounts payable/receivable processes. Hands-on with accounting software/ERPs (especially Tally) and MS Office. Working knowledge of GST, TDS, and Income Tax compliance requirements. Strong analytical skills with attention to detail. Ability to supervise and guide junior team members effectively. Excellent communication skills to coordinate with clients and internal teams. Zipgrid offers you the opportunity to play a critical role in managing and optimizing finance operations for diverse housing and commercial community projects, contributing to seamless community management powered by technology.

Job Title: Account Executive - Enterprise Sales Location: Mumbai, India Company: Builder.ai About Builder.ai Builder.ai is revolutionizing how businesses build software, making it accessible to everyone, regardless of their technical expertise. With over 800 employees and support from $250M Series D funding, Builder.ai empowers organizations like BBC, Makro, and Pepsi to meet their digital transformation goals. We are ranked among the most innovative AI companies and are proud winners of the Europas 2022 Scaleup of the Year. Our diverse and collaborative team operates globally, upholding our HEARTT values (Heart, Entrepreneurship, Accountability, Respect, Trust, and Transparency). We prioritize learning, growth, and pushing boundaries, ensuring that every employee has the opportunity to make an impact. About the Role We are looking for an Account Executive (AE) who is driven to help enterprises embrace digital transformation and grow their online presence. As an AE, you ll be responsible for driving new business, developing account plans, and working with cross-functional teams to deliver results. You ll focus on outbound sales efforts primarily in the BFSI and Manufacturing sectors. You will lead the sales cycle from cold calling to closing deals and develop strong, long-lasting relationships with key decision-makers. Why You Should Join Builder.ai Impactful Work: As an AE, you ll be a part of transformative digital change for enterprises. Autonomy & Growth: This isn t your average sales role you ll have a voice in decision-making and opportunities to lead. Inclusive Culture: We believe in diversity and are committed to fostering an inclusive environment. Perks & Benefits: Enjoy a range of benefits, including discretionary pay, stock options, medical insurance, and more. Responsibilities New Business Development: Target new Enterprise accounts, focusing on BFSI and Manufacturing sectors, primarily through outbound sales efforts. Account Management: Convert existing relationships into potential clients and ensure a smooth transition to Builder.ai. Sales Strategy: Develop and execute account plans including cold calling, prospecting, qualification, and presentations. Sales Pipeline Management: Utilize sales tools (like Salesforce, LinkedIn Sales Navigator) to manage your pipeline, track opportunities, and forecast sales. Client Interaction: Identify key decision-makers and influencers, negotiate, and drive the sales cycle to close. Sales Forecasting: Maintain accurate sales forecasts, keeping stakeholders informed about opportunity progress. Networking: Leverage your existing CXO relationships in BFSI and Manufacturing to expand your territory and build new partnerships. Requirements Experience: 8-10 years of sales experience selling software/technology solutions, ideally to Large Enterprises or Mid-Market organizations. Industry Expertise: Strong focus on BFSI and Manufacturing sectors; prior experience in custom application development is a plus. Sales Acumen: Proven track record of cold calling, proactively generating sales, and consistently meeting targets. Enterprise Sales Experience: Experience in handling multi-account sales, dealing with key decision-makers, and managing long sales cycles. Relationship Building: Strong network of CXO-level relationships within your assigned territory. Skills: Knowledge of sales tools like LinkedIn Sales Navigator, Salesloft, and Salesforce.com. Education: Bachelor s degree in Computer Science, Engineering, or Business (preferred but not mandatory). Benefits Compensation: Discretionary variable pay or commission scheme based on performance. Equity: Stock options in a $450 million funded Series D scale-up. Generous Leave: 24 days of annual leave + public holidays. Family Time: 2 Builder family days each year, plus time off between Christmas and New Year. Health Coverage: Fully funded Private Medical Insurance. Meals & Environment: Free lunch at our state-of-the-art office in Gurugram. At Builder.ai, we re not just creating software we re creating opportunities. This role offers you a chance to grow within a fast-paced, dynamic company at the forefront of AI-driven digital transformation. You ll play a key part in shaping the future of technology for some of the world s most respected brands. Qualification : Bachelors degree in Computer Science, Engineering, or Business (preferred but not mandatory).

Capital Markets Lawyer About the Role: We are seeking a dynamic and highly skilled Capital Markets Lawyer to join our esteemed legal team. In this full-time role, you will advise leading companies and financial institutions on a broad range of complex financial securities issues. If you are passionate about delivering excellence, going above and beyond as a trusted advisor, and creating value for clients, this is the role for you. Minimum Qualifications: LLB or LLM from a premier law school (India or abroad), with eligibility to practice in India 1 to 2 years of demonstrated success in financial securities, trading, and exchange commissions with a Tier 1 law firm Experience in Capital Markets, including IPOs, rights issues, QIPs, and preferential allotments by listed companies Key Skills: Strong oral and written advocacy skills Expertise in contract drafting and negotiation Ability to analyze and communicate complex technical matters Effective multitasker, able to manage competing deadlines and assignments Solution-oriented with a proven track record of independently closing transactions with minimal supervision Exceptional communication skills both written and verbal with the ability to communicate effectively with clients at all levels Solid understanding of various legal subjects, with the ability to identify issues and seek expert advice as needed Strong drive for technical excellence and staying updated with legal developments Key Responsibilities: Your role will involve, but not be limited to: Conducting legal research to support complex transactions and compliance matters Reviewing, drafting, and negotiating legally binding agreements on behalf of clients Advising clients on legal and regulatory issues within the Capital Markets space Negotiating contracts and providing strategic legal guidance Khaitan & Co. is renowned for its exceptional team of talented and dedicated professionals who drive the Firm forward. As an associate, you will work closely with experienced partners and senior industry professionals, benefiting from mentorship and support in your growth. We invest in the development of our people through partnerships with international human capital organizations, ensuring that our associates have access to continuous professional growth. Our progressive people policies and strategic talent initiatives create a collaborative environment focused on open and constructive communication. With rapid changes in both the global and domestic economic landscape, now is an exciting time to join Khaitan & Co. and be part of our growth story. Our Core Values: Achievement Orientation: A passion for setting and exceeding goals, ensuring timely decision-making, and delivering superior execution while maintaining compliance. Commercial Acumen: A clear understanding of the business environment with an eye for opportunities to enhance business results. Client Intimacy: A deep understanding of client needs, with a solution-focused mindset to build long-term relationships. Teamwork and Collaboration: Building strong relationships and working collaboratively within and across practices to achieve Firm objectives. Communication with Impact: Active listening and effective communication to influence decisions and establish clear channels for dialogue. People Development: Encouraging high performance through clear expectations, empowerment, and ongoing feedback/coaching to develop capabilities. Learning Agility: A passion for acquiring and sharing knowledge, best practices, and continuous learning.

Position: Senior Graphic Designer Location: Mumbai Experience Required: 2+ Years Employment Type: Full-Time About the Role: We are looking for a passionate and experienced Senior Graphic Designer to join our team in Mumbai. The ideal candidate should have a keen eye for aesthetics, a strong portfolio, and the ability to conceptualize and execute creative ideas aligned with brand strategy and client expectations. Requirements: Bachelor s degree in any field. Minimum 2 years of relevant work experience as a Graphic Designer or in a similar role. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.). Strong attention to detail and accuracy. Ability to thrive in a fast-paced, deadline-driven environment. Passion for creativity and innovation in design. Strong communication and presentation skills. Key Responsibilities: Develop creative and innovative design concepts aligned with project objectives and timelines. Translate brand requirements into visually impactful designs. Ensure all designs adhere to brand guidelines and visual identity standards. Collaborate with internal teams to understand business goals and creative needs. Create and edit design assets for digital and print media. Produce mock-ups, prototypes, and design drafts for review. Conduct quality checks on final designs for consistency and precision. Stay updated with current design trends and emerging tools or technologies. Manage multiple design projects simultaneously while meeting deadlines. Maintain organized design files and documentation for future reference. Continuously improve design workflows and processes for greater efficiency. Qualification : Bachelors degree in any field.

Position: Key Account Manager Client Servicing Location: Mumbai Experience Required: 6 8 Years Employment Type: Full-Time About the Role: We are seeking a seasoned Key Account Manager to lead client servicing efforts, foster strong client relationships, and drive revenue growth within our digital marketing ecosystem. You will act as a strategic partner to clients while ensuring seamless collaboration between internal teams to deliver high-impact results. Requirements: 6 8 years of proven experience in client servicing/account management within a digital marketing agency. Strong knowledge of Social Media Marketing, SEO, SEM, Affiliate Marketing, and other digital channels. Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint). Exceptional communication, presentation, and negotiation skills. Demonstrated ability in team management and stakeholder coordination. Highly organized with a process-driven mindset and strong project management skills. Key Responsibilities: Lead and mentor the account management team to ensure client satisfaction, retention, and a smooth onboarding process. Manage and grow revenue across existing and new clients, meeting or exceeding annual targets. Serve as a key point of contact for high-profile clients, understanding their needs and delivering tailored strategies. Ensure timely and high-quality deliverables through internal process compliance. Build strong, consultative client relationships and anticipate evolving needs. Oversee client presentations, meetings, and reports, delivering strategic insights and showcasing campaign outcomes. Collaborate with cross-functional teams to conceptualize and execute data-driven digital marketing strategies. Identify upsell/cross-sell opportunities within accounts to maximize revenue potential. Stay updated on digital marketing trends and incorporate relevant strategies into client campaigns. Drive internal hiring and training to build a high-performing client servicing team. Conduct regular performance evaluations, ensure fair workload distribution, and foster team motivation. Ensure adherence to company-wide processes, standards, and timelines.

Position: Assistant Manager Business Development Location: Mumbai Experience Required: 2 3 Years Employment Type: Full-Time About the Role: We are looking for a proactive and ambitious Assistant Manager Business Development with experience in the digital marketing industry. The ideal candidate will be responsible for driving new business opportunities, supporting pitch development, and contributing to strategic growth through effective planning and stakeholder engagement. Requirements: 2 3 years of experience in business development, preferably within a digital marketing agency. Strong passion for sales and client acquisition. Deep understanding of digital marketing services and solutions. Excellent written and verbal communication skills. Proficiency in creating and executing brand acquisition strategies is an added advantage. Familiarity with CRM platforms like HubSpot, LeadSquared, Salesforce, or similar. Effective in planning, negotiation, and stakeholder engagement. Key Responsibilities: Lead and support new business pitches, RFPs, and proposals, coordinating with internal teams. Work closely with media and tech teams to execute monthly ad campaigns using internal databases. Collect and analyze campaign reports and extract key learnings for future improvements. Ensure timely execution of monthly outreach activities and follow-up communications. Liaise with corporate communications teams to explore PR and award opportunities for client brands. Collaborate with account managers and business heads to ensure account health and uncover growth opportunities. Identify and attend networking events and industry forums relevant to business development. Provide training and mentoring to junior team members or business development executives.

Imagine yourself... Doing meaningful work that impacts the world around you every day. Thriving in a supportive team environment that encourages excellence and innovation. Joining a company with a proven track record of success and a future full of opportunities. Contributing to a brighter, safer, and more sustainable future. About Videojet Technologies As a global leader in the product identification market, Videojet Technologies plays a critical role in ensuring the safety, authenticity, and traceability of products in industries like food, beverage, pharmaceuticals, and industrial manufacturing. Our solutions including in-line printing, coding, marking products, consumables, and software touch millions of products every day. As part of Veralto s Product Quality & Innovation segment, Videojet offers an environment where your work truly matters, and where you ll have ample opportunities to develop your skills and advance your career. We are hiring: Service Engineer Location: Kashipur This is an exciting role for someone who enjoys working on the road, solving customer challenges, and making a tangible impact every day. As a Field Service Engineer (FSE), you will be the technical face of Videojet, delivering outstanding service and support to our existing customers. This role offers variety every day brings new customer interactions, problem-solving opportunities, and the chance to directly support business and service growth. Key Responsibilities: Attend breakdown calls and resolve technical issues at customer sites. Request and manage parts, ensuring seamless resolution under warranty, CAMP, or chargeable service. Perform equipment installations and preventive maintenance as per schedule. Promote service contracts and consumables to customers. Conduct product demonstrations and on-site training for customers. Document and update service reports in Oracle. Identify potential spare parts or equipment needs and share leads with the sales team. Ensure high levels of customer satisfaction by providing timely and professional service. Key Competencies: Ability to work independently while effectively managing priorities. Strong time management and multi-tasking capabilities. Effective coordination and collaboration with internal teams to solve technical challenges. Analytical mindset to diagnose technical problems and deliver timely solutions. Excellent communication skills, especially with customers and internal stakeholders. Flexibility and adaptability to manage dynamic work schedules. Qualifications & Requirements: Diploma / Engineering Degree in any technical stream. Minimum of 2 years of field service experience preferably with technical products in an Indian or multinational company. Proficiency in local language is essential for effective customer interaction. Work for a company with a global footprint and industry-leading technologies. Contribute to solutions that ensure product safety and quality around the world. Access to continuous learning, global career paths, and professional growth. Be part of Veralto, a $5 billion global leader dedicated to safeguarding the world s most vital resources. Diversity & Inclusion at Veralto At Veralto, we celebrate diversity and embrace the value that different perspectives bring to our workforce, workplace, and markets. We are committed to creating a culture where everyone belongs and can thrive. Discover what s within you. Apply now and shape your future with Videojet! Qualification : Diploma / Engineering Degree in any technical stream.

Job description About this role Team Overview The role sits in AladdinServicewithin Aladdin Client Business, which is a centralized group whoare responsible forsupporting Aladdin clients and BlackRock Internal user services that covers Aladdin data of fixed income, equity, and alternatives products. The chapter helps our clients and portfolio managers better understand their portfolio exposures, strategy, and risk &returns. Every day, the AladdinService team tackles the hardest, most sophisticated analytical problems in FinTech. Weutilizeour in-depth understanding of Aladdin, our clients businesses, and the investment management process to provide exceptional client service to our rapidly growing, global client base. We all come from varied educational backgrounds, bring unique skills and experiences to the table, but share a serious passion for solving tough problems for our clients, adding value to their business and keeping our clients happy. In addition, the team works with Business, Technology and Aladdin Data partners to extend and evolve the data platform.This team is a fast paced and exciting environment with team members who all share a curiosity about Finance and Technology. Role Responsibility Have a good understanding of Fixed Income, Equity, Derivatives and Alternatives products and how they are modeled and traded in Aladdin. Use technical skills to ensure the accuracy of large analytical data sets, automate processes with scripts and macros and efficiently query information from a vast database. Exhibit attention to detail when quality checking Green Package analytics and be accountable for thetimelydelivery of reports to our clientsin accordance withService Level Agreements. Engage in meetings with end-users of Aladdin from all levels within the company from Portfolio and Risk Managers to Operations teamsand alsowith our external Clients. Support client/user requests related to the Aladdin analytics. Be a Student of the Markets by following the global markets daily to understand how macro-economic factors can affectthe analyticsand portfolios management s risk and investment decisions. Project work: engaging with other internal teams to think creatively and deliver innovative solutions to our sophisticated client demands. Show desire to work in a constantly evolving,changingand challenging environment. Experience 5+ years in financial or technology industry Excellent problem-solving and critical-thinking skills and an ability toidentifyproblems, design and articulate solutions and implement change. Knowledge of financial products in Fixed Income, Equities and Derivatives, and familiarity with Risk analytics such as Durations, Spread, Beta andVaRwould be an advantage. Excellent communication and presentation skills in bothSpanishand English. Mustpossessstrong verbal and written communication skills and be able to develop good working relationships with partners. Technical skills (SQL, UNIX, Python and PERL) are preferred but not necessary. Must be detail orientated,possessinitiativeand work well under pressure. Degreein Finance, Engineering or Technology would be preferred. Given that the nature of this role is Finance and Technology (FinTech) centric, we would like candidates whodemonstratean interest in learning these aspects of the job. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.