Client Engagement Jobs in Mumbai
336 Jobs Found
Customer Success Manager L-1
Eshopbox Ecommerce
Customer Success Manager L-1 Location: Mumbai Department: Marketing & Sales About the Role Eshopbox is looking for a dynamic and customer-focused Customer Success Manager L-1. At Eshopbox, our success is tied to our customers' success. We need a proactive leader who is passionate about driving customer adoption, satisfaction, and long-term relationships. You will guide customers to achieve their desired outcomes, ensuring retention and identifying opportunities for growth and renewal. Key Responsibilities Ensure smooth onboarding for new customers, helping them get started with the platform. Define and enhance customer journeys, ensuring a seamless and valuable experience. Collect and provide actionable feedback between departments (Sales, Support, Product) to enhance the customer experience. Advocate for and foster a company-wide culture centered around customer success. Showcase newly released features and help customers maximize the value of relevant functionalities. Conduct in-depth analysis of customer operations, offering tailored suggestions for e-commerce strategies. Identify upsell opportunities and ensure timely renewals by maintaining strong relationships. Lead monthly business reviews with customers to track progress and address concerns. Handle customer escalations with urgency and resource mobilization for quick resolution. What You ll Need 3-5 years in a Customer Success role within B2B e-commerce or SaaS industries (preferred). Experience working with C-level executives and understanding their business needs. Strong ability to understand business challenges and effectively communicate solutions. Knowledge of calculating Net Churn and Logo Churn and taking proactive actions. Process-oriented with strong analytical skills to drive improvements. Experience in client onboarding and customer success in a fast-paced environment. Exposure to the e-commerce or internet sector is a plus. Excellent verbal and written communication skills.
Account Executive
Experience Commerce
Account Executive Location: Mumbai Reporting To: VP Growth About the Role We re seeking a motivated Account Executive with 1 to 2 years of experience to support the execution of digital marketing, influencer, and brand campaigns across diverse client verticals. You ll be a key point of contact for clients, assisting in campaign delivery, reporting, and account growth. If you re organized, client-focused, and eager to learn and grow within a fast-paced agency environment, this role is for you. Key Responsibilities Client Solutions Assist in planning and executing marketing, influencer, and digital campaigns across multiple clients. Act as a reliable contact for assigned clients, ensuring timely responses to routine queries and requests. Support upselling efforts by identifying growth opportunities within existing accounts and collaborating with senior team members on pitches. Maintain regular client follow-ups to ensure satisfaction and uncover additional needs. Support ideation and execution of content, promotions, and brand events. Research, Reporting & Audits Prepare monthly social media performance reports with key insights, trending content topics, and community feedback. Collaborate with analytics teams to track and report on campaign metrics tailored to client needs. Conduct research and audits, including content strategy plans, competitive analysis, and digital audits to enhance client offerings. Billing & Finance Support Track finance and billing activities related to your accounts. Follow up with clients on outstanding payments. Monitor creatives and scopes of work (SoW) linked to client billing. Must-Have Skills & Experience 1 to 2 years of experience in digital marketing or agency operations. Clear understanding of digital marketing concepts and agency workflows. Ability to track, analyze, and report key performance metrics accurately. Strong organizational, coordination, and time management skills. Proactive, client-first mindset with a drive to ensure smooth execution and client satisfaction. Nice to Have Background in content strategy or digital project management. Basic knowledge of SEO and SEM principles. This role offers a great opportunity to grow your digital marketing skills, work with diverse clients, and collaborate with a passionate team. If you thrive in a fast-paced environment and enjoy client engagement, apply now!
Sales Engineer
General Industrial Controls
Job Title: Sales Engineer Location: Mumbai Experience: 5 to 10 Years Qualification: B.E./B.Tech in Electronics, Electrical, Instrumentation, or Telecommunication; MBA (Marketing) preferred Job Summary We are looking for a dynamic and results-driven Sales Engineer with a strong background in the electronics industry to join our Mumbai team. The ideal candidate will be responsible for lead generation, customer engagement, product demonstrations, and closing sales opportunities across various channels. This role requires excellent communication, technical understanding, and a customer-centric approach. Key Responsibilities Lead Generation & Prospecting: Generate leads through multiple sources: direct outreach, website inquiries, IndiaMart, exhibitions, social media, trade shows, market research, and employee referrals. Client Engagement & Follow-up: Conduct cold calls, schedule personal visits, and respond to inbound inquiries. Understand customer requirements and qualify leads based on technical and commercial feasibility. Sales Presentations & Product Demonstrations: Deliver tailored presentations and demos to showcase product capabilities. CRM Management: Update CRM with accurate and complete lead information including customer details, payment terms, and follow-up activities. Maintain visit schedules and submit travel expenses in a timely manner. Sample Submission & Conversions: Coordinate submission of product samples, facilitate customer approvals, and convert qualified leads into sales opportunities. Reporting & Documentation: Maintain comprehensive records of activities and attend quarterly business reviews with sales leadership. Key Result Areas (KRAs) Volume of qualified leads generated Conversion ratio (leads to opportunities won) On-time and accurate CRM data entry Client satisfaction and retention Core Competencies & Skills Excellent communication and interpersonal skills Good understanding of the electronics/electrical components market Proficient in MS Office (Excel, Word, PowerPoint) High level of accountability, dependability, and ownership Be part of a fast-growing organization in the electronics industry Opportunity to work with cutting-edge products and global clients Supportive team culture with growth-oriented leadership Qualification : B.E./B.Tech in Electronics, Electrical, Instrumentation, or Telecommunication; MBA (Marketing) preferred
Additive Inside Sales
Phillips Machine Tools
Position: Additive Inside Sales Executive Location: Mumbai Employment Type: Full Time Experience Required: 3 5 Years Industry: Additive Manufacturing / Industrial Equipment / Sales Support Job Overview We are looking for a detail-oriented and proactive Inside Sales Executive Additive Division to manage consumables and spare parts sales. The ideal candidate will efficiently handle customer RFQs, process orders, coordinate with suppliers, and drive repeat business by closely tracking consumption patterns. If you have a passion for sales operations, customer service, and managing backend processes with precision, we d love to hear from you. Key Responsibilities Respond to incoming RFQs from customers and service engineers, providing accurate and timely quotations. Track consumable usage and proactively follow up with customers to generate repeat business. Process customer orders efficiently while ensuring adherence to delivery schedules and specifications. Collaborate with suppliers or product managers to gather pricing and availability, negotiate terms, and place purchase orders as required. Coordinate import activities: Prepare and manage documentation Ensure compliance with import laws and tariffs Oversee customs clearance Work with logistics teams and customs brokers to ensure timely clearance of imported goods. Monitor inventory levels and anticipate demand to avoid shortages or overstock situations. Maintain comprehensive records of RFQs, quotes, orders, and supplier communications. Review and verify supplier invoices and match them with received goods for quality and quantity. Keep customers updated on the status of their orders, delivery timelines, and resolve any issues proactively. Identify and implement process improvements to increase operational efficiency and customer satisfaction. Required Skills & Qualifications 3 5 years of experience in inside sales, order processing, supply chain coordination, or customer support preferably in industrial or additive manufacturing sectors. Strong understanding of sales coordination, consumables tracking, and procurement processes. Experience with import procedures, documentation, and dealing with customs clearance. Excellent communication and negotiation skills. Proficiency in MS Office (Excel, Outlook) and familiarity with ERP/CRM systems. Strong attention to detail, with the ability to multitask and meet tight deadlines. Customer-first mindset with the ability to build and maintain professional relationships. Opportunities for career growth in industrial and additive manufacturing domains Supportive and collaborative team environment Exposure to global vendors, processes, and supply chain operations Apply now and be part of a fast-growing and innovative team in the additive manufacturing space.
Consulting Business Partner
Indus Net Technologies
Consulting Business Partner Location: Mumbai, Maharashtra Job Type: Full-Time Job Overview: We are seeking a dynamic and results-oriented Consulting Business Partner to spearhead the sales and business development of our ERP products and solutions. This role requires a professional with a strong background in ERP sales, exceptional client engagement skills, and the ability to understand and align solutions with client business needs. Key Responsibilities: Client Acquisition: Identify and pursue potential clients for ERP solutions across industries. Relationship Management: Develop and maintain long-term relationships with key decision-makers and stakeholders. Solution Selling: Conduct engaging product presentations, live demonstrations, and lead commercial negotiations. Collaboration: Work closely with technical and implementation teams to deliver customized ERP solutions. Sales Targets: Consistently achieve or exceed defined sales targets and contribute to organizational revenue growth. Requirements: Proven experience in selling ERP products/solutions (e.g., SAP, Oracle, Microsoft Dynamics, etc.). Strong understanding of ERP functionalities, modules (Finance, SCM, HR, etc.), and business processes. Excellent communication, negotiation, and presentation skills. Demonstrated ability to generate leads, manage pipelines, and close enterprise-level deals. Bachelor's degree in Business, IT, or a related field; MBA preferred. Qualification : Bachelor's degree in Business, IT, or a related field; MBA preferred.
Critical Project Lead - Society Finance & Compliance
Zipgrid
Job Title: Critical Project Lead - Society Finance & Compliance Location: Mumbai Department: Project Operations About Zipgrid Zipgrid ( MyAashiana Management Services Private Limited ) is the only PropTech company specializing in technology-enabled Finance, Compliance, and Office (FCO) management operations for housing and commercial communities on a Done-For-You model. Since 2014, Zipgrid has emerged as a market leader, delivering comprehensive solutions to over 550+ housing societies and commercial communities. Our philosophy, Let the experts do the work, underpins a decade of expertise in creating superior community living and working experiences. Role Overview At Zipgrid, every society or commercial complex is treated as a distinct Project. The Critical Projects Lead is entrusted with troubleshooting urgent issues in high-priority projects and managing critical client relationships. This role combines technical expertise with strong client engagement skills to proactively resolve escalations and maintain trust. Reporting directly to the Senior Vice-President FinOps and with a dotted line to the CEO, the Critical Projects Lead is pivotal in maintaining client satisfaction and project success. Qualifications Chartered Accountant / CFA / Cost Accountant / MBA or MMS (Finance) 5 to 7 years of post-qualification experience, preferably in a Managed Services or consulting environment Key Responsibilities Client Onboarding Lead onboarding for new clients, acting as the primary liaison between delivery teams and clients. Coordinate and delegate tasks effectively across delivery teams during onboarding. Facilitate seamless knowledge transfer between outgoing and incoming service teams to ensure uninterrupted client support. Set clear, realistic expectations for onboarding timelines and challenges, fostering client trust. Collect and analyze client feedback to improve onboarding processes. Managing and Troubleshooting Critical Client Projects Oversee critical client accounts, ensuring timely and budget-compliant project delivery in high-stakes situations. Build and sustain strong relationships with key client decision-makers. Communicate project status clearly to senior management and clients, managing expectations proactively. Develop and implement comprehensive project plans including timelines, milestones, and resource allocation. Identify potential risks early and implement mitigation strategies to prevent escalation. Resolve client escalations promptly and effectively. Track and report project performance metrics to internal and external stakeholders. Requirements and Skills Minimum 5+ years in a client-facing role within managed services, consulting, or similar environments. Solution-oriented mindset with modern managerial skills and creative problem-solving ability. Strong command over finance and accounting concepts with excellent presentation skills. Ability to interpret complex financial data and reporting under India GAAP; proficient with accounting software such as Tally. Working knowledge of Indian tax laws including income tax and GST, along with regulatory compliance. Exceptional communication, interpersonal, and negotiation skills. Proven ability to build and maintain relationships across all client levels. Experience in managing client expectations and handling escalations tactfully. Entrepreneurial mindset coupled with a strong work ethic. Excellent analytical, organizational, and time management capabilities. Ability to work both independently and collaboratively within teams. Zipgrid offers you a dynamic environment to solve challenging problems, build lasting client relationships, and contribute to pioneering technology-driven community management. Qualification : Chartered Accountant / CFA / Cost Accountant / MBA or MMS (Finance)
Senior Client Partner
Qure.ai
Senior Client Partner Location: Mumbai, India Employment Type: Full-time, Permanent About Qure.AI Qure.AI is the world s fastest-growing medical AI company, with an impressive track record of 13 FDA and 62 CE mark clearances. We develop cutting-edge solutions to enhance patient outcomes across various care domains, including lung cancer, tuberculosis, and stroke. Our innovative technologies have positively impacted over 22 million patients in more than 90 countries worldwide. At Qure.ai, we are committed to fostering a diverse and inclusive workplace, and we proudly serve as an equal-opportunity employer. About the Job We are seeking a Senior Client Partner to lead large-scale, countrywide projects and manage key client relationships. This role involves driving revenue growth through upselling, cross-selling, and strategic account management. As part of the Customer Success & Operations team, you will be instrumental in ensuring smooth project execution and fostering long-term partnerships. In this position, you ll oversee client journeys with Qure.ai, driving product adoption, optimizing impact, and identifying opportunities for expansion and renewal. This is a high-impact role that combines client management, project execution, and strategic planning in a rapidly growing organization. Roles and Responsibilities Lead Large-Scale AI Projects: Drive the execution of large-scale, countrywide AI projects from start to finish, ensuring smooth implementation and client satisfaction. Collaborate with government bodies, healthcare institutions, on-ground teams, and global health organizations to drive product adoption and large-scale AI deployment. Client Relationship Management: Build and maintain strong relationships with key external stakeholders, including Ministry of Health, National Programs, program heads, IT teams, and clinical decision-makers. Ensure high retention and satisfaction, and serve as the primary point of contact for client management, post-deployment engagement, and feedback collection. Revenue Growth: Identify new opportunities within existing accounts, driving upselling, cross-selling, renewals, and expansions. Manage strategic account planning to maximize client lifetime value and ensure continuous revenue growth. Cross-Functional Collaboration: Work closely with engineering, product, and sales teams to support client needs, resolve project challenges, and deliver exceptional results. Provide valuable feedback to product teams to contribute to Qure.ai's product roadmap and continuous improvement. Best Practices and Process Optimization: Develop best practices for client management, project execution, and revenue tracking. Continuously optimize internal processes for improved efficiency, scalability, and long-term impact. Client Support: Effectively resolve client complaints by collaborating with Client IT and Program Teams, managing remote access requests, and ensuring timely resolution of issues in coordination with internal engineering teams. Marketing & Research Outcomes: Generate marketing and research outcomes that highlight the impact of Qure.ai s solutions and reinforce our value proposition in the healthcare AI space. Skills and Expertise Experience: 3-6 years in client-facing roles, with experience in managing large-scale, multi-stakeholder projects and driving revenue growth through upselling, cross-selling, and strategic account expansion. Project Management: Strong people management skills and the ability to lead projects in a fast-paced, evolving environment. Experience in account management, client success, project management, or healthcare is a plus. Communication Skills: Excellent verbal and written communication skills, with a demonstrated ability to engage with and influence senior-level stakeholders. Problem-Solving: Self-starter, quick learner, and a driven individual with strong problem-solving capabilities and empathy toward clients. Healthcare Knowledge (Optional): Knowledge and experience in the healthcare industry will be advantageous. Technical Skills: Proficient in Excel and PowerPoint for reporting and presentations. Other Considerations Travel Requirements: This role will involve significant travel, both domestic and international, to ensure successful project execution and client engagement. At Qure.ai, you will be part of a rapidly growing organization where you can work alongside the best minds in the healthcare and AI industries. We offer competitive compensation, a rewarding career path, and the chance to make a meaningful impact in global healthcare. As a Senior Client Partner, you will have the opportunity to grow with a young, innovative company and help shape the future of healthcare AI. Equal Opportunity Employer Qure.ai is committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds and experiences to apply.
Emerging Enterprise Hunter Account Executive
Databricks
Emerging Enterprise Hunter Account Executive Location: Mumbai, India The Impact You Will Have: Prospect for new customers. Assess your existing customers and develop a strategy to identify and engage all buying centers. Use a solution approach to selling and creating value for customers. Identify the most viable use cases in each account to maximize Databricks' impact. Orchestrate and work with teams to maximize the impact of the Databricks ecosystem on your territory. Build value with all engagements to promote successful negotiations and close. Promote the Databricks enterprise cloud data platform. Be customer-focused by delivering technical and business results using the Databricks Platform. Promote teamwork. What We Look For: You have previously worked in an early-stage company, and you know how to navigate and be successful in a fast-growing organization. 5+ years of sales experience in SaaS/PaaS or big data companies. Prior customer relationships with CIOs and important decision-makers. Ability to simply articulate intricate cloud technologies and big data. 3+ years of experience exceeding sales quotas. Success in closing new accounts while upselling existing accounts. Bachelor's Degree. Job Location: Mumbai About Databricks: Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. Benefits: At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. Qualification : Bachelor's Degree.
Senior Associate
Khaitan & Co.
Key Requirements: Demonstrated experience in Capital Markets, specifically handling IPOs, rights issues, Qualified Institutional Placements (QIPs), and preferential allotments by listed companies. Key Skills: Strong practice skills, including: Oral and written advocacy Contract drafting and negotiation Analyzing and communicating complex legal matters effectively Ability to manage timelines efficiently, multitasking across various assignments while ensuring quality and meeting deadlines. A solution-oriented mindset with a proven track record of independently closing transactions with minimal supervision. Exceptional communication skills, both written and verbal, with a demonstrated ability to effectively engage with all clients (internal and external). In-depth understanding of a wide range of legal subjects, with the ability to identify issues, build on existing knowledge, and seek specialist advice when necessary. A commitment to technical excellence, staying informed on the latest legal developments, and positioning yourself as a go-to subject matter expert.
Enterprise Key Account Manager
Swan Solutions & Services
Position: Enterprise Key Account Manager Location: Mumbai (Andheri Saki Naka) Industry: IT Relevant Experience: Minimum 7-10 Years (at least 3+ years in relevant experience) Employment Type: Full-time Work Environment: Hybrid (office and field sales) Travel Requirement: Estimated 60-80% of the time About Swan Solutions: Swan Solutions is a rapidly growing IT infrastructure services provider, generating over 500 Crore in revenue. Headquartered in Mumbai, Swan has been successfully serving the IT hardware and networking needs of BFSI, PSU, SMB, and corporate sectors for over 33 years. The company has forged partnerships with global technology leaders like HP, Cisco, Microsoft, Ice Warp, and Fluid AI. Our major clients include SBI, SBI MF, ICICI, and more. At Swan, we embrace innovation, celebrate creativity, and encourage a collaborative environment where every idea has the potential to drive change. We are a team that is accountable, vibrant, independent, and always willing to learn and grow together. Job Overview: We are looking for a dynamic and results-driven Enterprise Key Account Manager to join our team. This role will involve managing strategic sales initiatives, building strong relationships with enterprise clients, and driving the company s growth in the competitive IT solutions and services market. Key Responsibilities: Develop and implement comprehensive sales strategies to achieve monthly, quarterly, and annual revenue targets. Create and maintain sales forecasts, pipeline reports, and performance dashboards. Identify and pursue new business opportunities in the IT solutions and services sector. Build and maintain strong relationships with existing and potential enterprise clients. Collaborate with marketing, product, and delivery teams to align sales efforts with company objectives. Analyze market trends, competitive landscape, and customer needs to inform sales strategies. Manage and optimize the sales process, including lead generation, qualification, and conversion. Represent the company at industry conferences, networking events, and client meetings. Qualifications Required: Bachelor s degree in Business Administration, Marketing, Computer Science, or a related field. 7-10 years of progressive sales experience in IT solutions, services, or technology sectors. Proven track record of consistently meeting or exceeding sales targets. Strong understanding of enterprise IT solutions, cloud services, and digital transformation technologies. Excellent communication and interpersonal skills in English and Hindi. Proficiency in CRM tools (e.g., Salesforce, HubSpot) and sales management software. Preferred Qualifications: Experience in B2B technology sales in the Indian market. Knowledge of emerging technologies like AI, cloud computing, and cybersecurity. Industry certifications in sales management or IT solutions. Key Skills: Strategic sales planning Client relationship management Negotiation and closing techniques Data-driven decision-making Solution-selling approach Cross-functional collaboration Compensation & Benefits: Variable Pay Components: Performance Bonus ranging from 100% to 400% of Fixed CTC, based on team sales performance. Opportunity to work in a dynamic and rapidly growing organization. Be a part of an innovative and vibrant culture that fosters creativity and teamwork. Competitive compensation structure with performance-based bonuses. Work in a hybrid environment with ample opportunities for travel and client interaction. If you re passionate about IT sales and eager to grow with a leading organization, we d love to hear from you! Qualification : Bachelors degree in Business Administration, Marketing, Computer Science, or a related field.
Key Account Manager - Client Servicing
White Rivers Media
Position: Key Account Manager Client Servicing Location: Mumbai Experience Required: 6 8 Years Employment Type: Full-Time About the Role: We are seeking a seasoned Key Account Manager to lead client servicing efforts, foster strong client relationships, and drive revenue growth within our digital marketing ecosystem. You will act as a strategic partner to clients while ensuring seamless collaboration between internal teams to deliver high-impact results. Requirements: 6 8 years of proven experience in client servicing/account management within a digital marketing agency. Strong knowledge of Social Media Marketing, SEO, SEM, Affiliate Marketing, and other digital channels. Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint). Exceptional communication, presentation, and negotiation skills. Demonstrated ability in team management and stakeholder coordination. Highly organized with a process-driven mindset and strong project management skills. Key Responsibilities: Lead and mentor the account management team to ensure client satisfaction, retention, and a smooth onboarding process. Manage and grow revenue across existing and new clients, meeting or exceeding annual targets. Serve as a key point of contact for high-profile clients, understanding their needs and delivering tailored strategies. Ensure timely and high-quality deliverables through internal process compliance. Build strong, consultative client relationships and anticipate evolving needs. Oversee client presentations, meetings, and reports, delivering strategic insights and showcasing campaign outcomes. Collaborate with cross-functional teams to conceptualize and execute data-driven digital marketing strategies. Identify upsell/cross-sell opportunities within accounts to maximize revenue potential. Stay updated on digital marketing trends and incorporate relevant strategies into client campaigns. Drive internal hiring and training to build a high-performing client servicing team. Conduct regular performance evaluations, ensure fair workload distribution, and foster team motivation. Ensure adherence to company-wide processes, standards, and timelines.
Business Growth Manager
Schbang
Job Title: Business Development Manager - Media Sales Reports To: Head of Media Location: Mumbai Key Responsibilities: 1. New Business Acquisition & Revenue Growth Lead Generation: Identify, prospect, and generate leads for potential clients across sectors like D2C, E-commerce, FMCG, Fintech, and Retail. Sales Strategy: Develop and execute a targeted outbound sales strategy to secure high-value media planning and buying mandates. Media Proposals & Pitches: Create compelling media proposals, tailored pitch decks, and business growth strategies to win new accounts. Negotiations & Deal Closure: Lead negotiations and close deals with high-growth brands, focusing on media solutions across platforms like Meta, Google, OTT, and third-party ad networks. Pipeline Management: Build and maintain a robust pipeline of potential clients, ensuring continuous business growth. 2. Client Engagement & Relationship Building Client Representation: Act as the face of Schbang s media business in high-stakes client meetings and industry networking events. Long-term Relationship Building: Develop long-term, consultative relationships with senior decision-makers (CMOs, Marketing Heads, Brand Managers) at potential client organizations. Industry Insights: Stay updated on industry trends and competitor activity to position Schbang as a top-tier media partner. Partnership Management: Cultivate and maintain strong relationships with media publishers, ad networks, and OTT platforms to unlock exclusive inventory and collaboration opportunities. 3. Sales Strategy & Market Expansion Market Analysis: Analyze market trends, competition, and client needs to refine Schbang s media sales and pricing strategies. Sales Alignment: Collaborate with internal media teams to align sales efforts with execution capabilities, ensuring a smooth client onboarding process. Cross-Selling & Upselling: Identify opportunities to cross-sell and upsell additional Schbang services, including creative services and influencer marketing. Performance Tracking: Track and report key business growth metrics, including lead conversion rates, deal closures, and revenue performance, ensuring sales targets are met. Qualifications & Skills Required: Experience: 3-4 years of experience in business development, media sales, or agency growth roles, specifically focused on media planning and buying solutions. Industry Knowledge: Strong understanding of the digital media ecosystem, including Meta, Google, OTT platforms, and third-party ad networks. Track Record: Proven success in winning large-scale media pitches and securing high-value client accounts. Sales Skills: Ability to craft compelling sales decks, media strategies, and ROI-driven proposals tailored to different brand needs. Negotiation Expertise: Exceptional negotiation and persuasion skills with experience closing deals in the 50L- 5Cr range. Network: Established network of brand decision-makers, including CMOs, Marketing Heads, and Media Buyers, is a significant plus. Communication: Strong presentation, communication, and stakeholder management skills. Fast-Paced Environment: Ability to thrive in a fast-paced, target-driven environment with a passion for scaling media businesses. Dynamic Work Environment: Be part of a fast-growing company with a team of talented professionals working on exciting, high-profile campaigns. Growth Opportunities: With Schbang s rapid expansion, you ll have opportunities to take on more responsibilities and shape the future of the company. Innovative Projects: Work with top-tier brands and help them drive growth through strategic media planning and buying. If you re looking to make a significant impact in the media industry and have the experience and drive to succeed, Schbang is the place for you!
Tech Pre-sales Manager
Osp Labs
Tech Pre-Sales Manager Location: Mumbai Job Description: Solution Development: Develop solutions and organize, plan, create, and deliver compelling proof of concept demonstrations. Client Requirement Gathering: Communicate effectively with clients to understand their requirements and needs. Solution Control: Oversee the entire solution development process, ensuring it meets client specifications and requirements. Proposal Creation: Provide technology solutions to clients and document the solution in a clear, well-structured proposal. Effort Estimation: Estimate the effort required for development and plan accordingly. Candidate Profile: Cloud Platforms Knowledge: Experience working with various cloud platforms. Pre-sales Call Participation: Actively participate in pre-sales calls to understand client needs and propose solutions. Coding Experience: Must have a background in coding to assess and design technical solutions effectively. Tech Expertise: Deep technical expertise across various technologies. Technology Agnostic: Ability to work across different technology stacks without preference. Strong Communication Skills: Ability to clearly articulate technical concepts to both technical and non-technical stakeholders. Software Architecture: Proficient with software architecture and design principles. If you are ready to take on the challenge of leading tech pre-sales efforts in Mumbai, apply today for the Tech Pre-Sales Manager role!
Pre-Sales Business Analyst (AI/ML)
Brainvire Infotech
Job Title: Pre-Sales Business Analyst (AI/ML) Location: Mumbai Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 10-14 years Openings: 3 Overview: We are seeking a skilled Pre-Sales Business Analyst with expertise in AI/ML and custom software solutions. In this role, you will serve as a key liaison between business stakeholders and technical teams, ensuring alignment in delivering AI/ML-driven solutions that meet client objectives. Key Responsibilities: Act as the primary interface between business stakeholders and technical teams for AI/ML and custom software solutions. Collaborate with clients to gather requirements, define business needs, and document functional and technical specifications. Lead pre-sales activities, including crafting proposals, presentations, RFP responses, and Proof of Concepts (PoCs). Partner with sales and technical teams to develop AI/ML solutions that align with business goals. Conduct market research, competitor analysis, and feasibility studies for AI/ML and custom application projects. Assist in defining solution architecture, pricing models, and go-to-market strategies. Create business cases, ROI analyses, and solution roadmaps to support sales initiatives. Engage with clients for demos, technical discussions, and requirements clarification. Ensure alignment between business needs and technical feasibility through collaboration with product and development teams. Stay abreast of industry trends, emerging technologies, and advancements in AI/ML to enhance solution offerings. Qualifications: 10+ years of experience as a Business Analyst, with a minimum of 4 years in pre-sales for AI/ML and custom applications. Strong communication skills in English, with experience in consulting US businesses. Deep understanding of the AI/ML landscape, with hands-on development experience in AI. Ability to engage in technical-level discussions with both customers and internal teams. A sharp focus on identifying business use cases and understanding customer challenges, aspirations, and priorities. Proven ability to research, develop, and propose solution outlines tailored to client needs. Strong capability to create clear value propositions for proposed solutions. Experience in developing implementation plans within an Agile SDLC framework. Ability to mentor and guide junior pre-sales executives. Qualification : Any Graduate / Post Graduate
Senior Manager - Quantitative Research
Nielseniq
Job Description Role Purpose: This is a strategic leadership position. Primary responsibility is to lead and grow the NIQ Qualitative business Nationally. The candidate will be responsible for driving profitable growth, including the full P&L of the business, Representing VOC and creating awareness of all your portfolio internally and externally. You will lead the India Qualitative business and team of Qualitative researchers, work closely with the various Business Vertical leaders and set a strategy that focuses on account acquisition retention and growth This role is also accountable for accurately managing an active sales pipeline and coaching the specialty seller team to better results by leveraging multiple sales drivers such as prospecting, campaigns, and other account engagement tools. Working closely with business partners across verticals to understand client challenges and ensuring strong awareness and presence of Qual with these clients. Core Responsibilities Own Qualitative Research revenue and cost OP, driving long term profitable growth. Develop and execute the Qualitative Strategy to grow share. Developing a clear blueprint on where to play and how to play and how to win. Introduce new solutions and thought leadership pieces to the team Develop and drive continuous though leadership agenda and participate in external forums. Craft India client engagement plans alongside the Vertical leaders and Business partners for target client activation at local India level. Develop sales plans and strategies accordingly to achieve sales goals in collaboration with each Vertical leader. Articulating it clearly with the Vertical business partners on opportunities for new client penetration, cross sales and upgrades leveraging the practices - Bring to Life the Go to Market plan review, adjust with vertical leaders as well partnering with Regional Qualitative Practice. Ensuring that your team of Qual researchers have a clear blue print of which accounts to focus and alignment with business partners. Serve as senior leader on Local RFP engagements working across SA&I and NielsenIQ for a unified response and representing the Qualitative research requirements. Develop KPI for the teams that focuses not just on NBD but also on client retention, win back, and larger share of continuous business. Manage sales team pipeline and assist in closing deals through strategic intervention. Set quarterly and annual sales quotas. Provide detailed sales forecasting on a monthly basis. Own client-level annual operational (OP) planning inputs with the team at the account/geo level. Create sales reports and provide feedback to SA&I India leader. Drive sales maintaining a long-term perspective to maximize overall revenue generation while being able to generate short term results. Ensure the team is scoping projects responsibly that meet SAI profitability guidelines. Partner closely with Customer Success Teams and vertical leaders to align on goals and strategy and drive shared accountability for revenue targets. Implement annual pricing increases and influence price-setting for new services. Lead and Advise on RFPs as necessary. Ensure NIQ GDF / SDF fund usage where applicable. Be a NIQ relationship driver. Liaise with local NIQ sales leaders on joint business planning, regional commercial efforts, and SAI product pushes. Voice of client Maintain & develop the commercial relationship to clients. Monitor the market and competitor products and activities and feed the same to India lead as well as regional Qual leader. Review customer activity and anticipate prospecting needs. Establish and maintain senior level key prospect/client relationships. Provide input for product development and prioritizations based on client feedback, RFPs requirements, competition analysis and market trends. Collaborate Practice leaders as well as Regional Vertical leader to capture needs and get early feedback on our mid / long term product roadmaps. Product positioning and awareness Clearly and convincingly articulate Qualitative offerings and unique value proposition, matching them with relevant client business challenges/KPIs. Where necessary adapt Regional Qual sales framework to India, linked to use cases relevant to specific target buyer personas and Verticals. Adopt and adjust Regionally built buyer personas profile and objection handling playbook to India market needs. Generate buyer personas database by verticals and help activate the same with GTM plan along with the Vertical Leaders. Facilitate the creation of client case studies to support product positioning. Lead or support T2T client meetings concerning Qual. Maintain broader Qualitative product/technical knowledge across all SAI tools. Participate in regional boot camps. Plan and Initiate local Bootcamps to train the Business partners. People management Recruit and hire Qual Research staff as the case may be. Motivate the teams to achieve their goals. Mentoring and guiding on winning techniques using your experience. Setting their targets and goals and guiding them on how to meet and exceed their KPI. Work with training team and peers to develop sales training content and protocols. Ensure internal processes are followed, including adherence to tracking customer and transactional information in CRM system and other sales and operational processes. Regular performance reviews with the team. Qualifications Expert in Qualitative Research techniques University degree in Marketing / Economics / Psychology / Sociology or related field a must. Preferred Postgraduate or MBA 15+ years working experience in Market Research - Strong understanding and appreciation of the various MR protocols such as concept testing, product testing, U&A, Segmentation, Profiling studies, BHT and so on. Proven Leader of high performing teams Expertise in (application of) one of NielsenIQ solutions is a plus Strong analytical skills Proven sales acumen Skillsets Strong sense of urgency and accounta...
Senior Manager Bid, Project And Strategy
Schneider Electric
Job Summary: We are seeking an experienced Senior Manager/Manager for Tendering, Project Management & Vendor Management to lead strategic initiatives within the Consulting Business Unit in the electrical and energy management sector. The ideal candidate will have hands-on experience in managing project timelines, budgets, and scope while collaborating on consulting offer development, marketing coordination, and vendor relationship management. The role will involve 20-30% travel depending on client needs. Key Responsibilities: Tendering & Bid Management: Lead the end-to-end tendering process, including bid preparation, pricing strategies, and submission. Collaborate with cross-functional teams to develop competitive and compliant proposals for large-scale electrical and energy management projects. Support pre-sales activities, including responding to RFPs, creating proof-of-concept solutions, and addressing technical inquiries. Analyze RFPs/RFQs, identify risks, and develop strategies to enhance bid success rates and conduct presentations to showcase the portfolio. Vendor & Stakeholder Management: Build and manage relationships with vendors, suppliers, and subcontractors to ensure seamless project execution, improving efficiency and reliability. Negotiate contracts and agreements, ensuring cost optimization and quality compliance. Drive vendor evaluation, onboarding, and performance monitoring to maintain high standards and resolve execution delays or quality concerns. Set clear performance targets for vendors and ensure adherence to deadlines. Project Management: Define and manage project scope, budget, and timelines (Price, Process, Performance). Develop detailed project schedules and ensure adherence to key milestones. Monitor project execution, track KPIs such as budget adherence, resource utilization, and milestone completion. Conduct regular project review meetings with internal teams and vendors to address challenges and implement corrective actions. Ensure timely billing and invoicing, tracking project costs to maintain profitability. Identify project risks, develop mitigation strategies, and escalate issues as needed. Collaborate with cross-functional teams to ensure all project deliverables meet quality standards. Ensure projects are completed on time and within budget while meeting contractual obligations. Oversee timely project closure, ensuring documentation, client sign-offs, and final billing are completed without delays. Marketing Coordination: Collaborate with marketing teams to align tendering efforts with brand positioning and market strategies. Work closely with global consulting teams to develop value-added offers for clients. Ensure smooth project execution, tracking KPIs, and ensuring timely deliverables. Strategy & Business Development: Define and implement business growth strategies in the electrical and energy management sector. Conduct market research and competitor analysis to identify new opportunities and trends. Support leadership in developing long-term consulting and commercial strategies. Team Coordination & Problem-Solving: Meet regularly with engineering, operations, and procurement teams to identify execution challenges. Provide necessary support and resources to teams to ensure smooth project completion. Facilitate communication between internal teams and external stakeholders for seamless execution. Required Skills & Qualifications: 10-12 years of experience in tendering, vendor management, project management, and consulting offer development. Strong background in electrical and energy management industries. Experience working with global teams and international project coordination. Proficiency in tendering software, procurement tools, and ERP systems. Excellent negotiation, analytical, and leadership skills. Strong understanding of industry standards, regulations, and compliance requirements. Preferred Experience: Prior experience in companies like Schneider Electric, Siemens, ABB, GE, or similar. Knowledge of digital energy solutions, smart grids, and sustainable energy. This is a unique opportunity to contribute to strategic initiatives in the electrical and energy management sector and play a critical role in the tendering, project management, and vendor management process. Join us and be a key driver in shaping the future of energy solutions while collaborating with a dynamic global team.
Key Account Manager
Intugine Technologies
About Intugine: Ever wondered how the physical goods we consume every day (think dairy, snacks, or your favourite choco chip ice cream) reach you in time? Or how beautiful furniture or sophisticated electronic equipment and gadgets you use are delivered in the best possible condition at your doorstep. Their journey spans from getting sourced, manufactured, and stored, to getting moved across a highly intricate supply chain network across the globe before it gets delivered. Global brands constantly face challenges like not having visibility of their raw materials, which delays production and in turn, delays customer shipments, or tracking shipments across various modalities and multiple geographies. Intugine Technologies is one of the most trusted solution partners catering to these brands with its best-in-class visibility platform helping brands gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Their solutions have helped eliminate operational inefficiencies, reduce logistics costs and improve OTIF, order to delivery TAT, and minimise dwell time and detention costs. Intugine is a proud partner of the National Logistics Policy, an initiative by the Government of India. With this, it provides these brands with additional information via their integrations with FASTag, Port Community System, and Freight Operations Information System to name a few. Today Intugine works with 75+ global enterprise names like GE Healthcare, Signify, Flipkart, Mahindra Logistics, Titan, Diageo, Ultratech Cement, Bridgestone, and GMMCO. Role: We are looking for an experienced Strategic Account Manager who is an outside the box thinker with proven experience, developing creative solutions. You are a people person, with remarkable communication skills and will be working with our existing clients, building and maintaining long term relations with new accounts. Our right fit would be a fast learner who can learn our products inside-out quickly and someone who will be instrumental in the company s growth. Key Responsibilities: Be the primary point of contact, establish and maintain long term relations with the clients. Prepare long-term and short-term goals and account objectives for the team. Estimate and establish cost parameters, budgets, campaigns, and potential ROI. Supervise account management and strategies. Communicate with major clients on a regular basis, handle complaints and suggest solutions with innovative ideas to meet client needs in a timely and effective manner. Propose pricing models based on customer s needs and product usage. Prepare proposals and detailed costing prior to negotiation with clients. Act as the liaison between clients and internal teams for the constant development of new products. Set up presentations with CXO s to discuss technical solutions. Identify gaps in the overall Business and take new initiatives to bridge those gaps. What you ll need: 2-5 years of client-facing experience. Bachelors/Masters Degree from a Tier-1 Institute. Excellent communication and presentation skills and ability to maintain relations with senior executives from the client s side. Ability to understand and the hunger to learn more about technology-based products. A knack to understand technology-based products and explain it in simple terms. Should be analytical, adept at solving critical problems, and handling & prioritizing multiple tasks. Prior experience in a company based in the logistics industry would be preferred. Perks at Intugine: Comprehensive Health Cover - For you Personal Development Budget- Upskill yourself, we ve got the bill Flexible Working Hours - Set your own work hours Open door policy - No to cubicles. Yes to the Open door policy. Generous Parental Leave - Cause work comes second sometimes Documented Equal Pay Policy - Since we re in 2024! Education Assistance - Let us help you soar to new heights Work Autonomy - Enjoy complete ownership over your work Employee Life Skill Training Program - Regular sessions on tax saving, investments, mental well-being, health and Fitness etc. Company Outings - Unwind with teammates. Work can wait. Paid time off - Because your well-being is our priority Qualification : Bachelors/Masters Degree from a Tier-1 Institute.
Solutions Architect Expert
Adobe
About Adobe At Adobe, we re changing the world through digital experiences. From emerging artists to global brands, we provide the tools needed to design and deliver exceptional digital experiences. We re passionate about empowering people to create beautiful, powerful images, videos, and apps that transform how companies engage with customers across every screen. We re on a mission to hire the very best talent, fostering an inclusive culture where everyone is respected and has access to equal opportunities. We believe great ideas can come from anywhere, and the next big idea could be yours! The Opportunity We are seeking a Solutions Architect Expert to lead pre-sales efforts in our India region as part of the Professional Services team. In this role, you ll be a trusted advisor, passionate about digital transformation and customer experience (CX). You'll work closely with customers and prospects, collaborating with sales and service delivery teams to craft and present compelling solutions based on a deep understanding of customer objectives and priorities. You ll work directly with stakeholders at all levels, including C-suite executives such as CTOs, CIOs, CMOs, and CDOs, to understand their drivers and define how Adobe's technology can help them achieve their business outcomes. What You ll Do Customer Engagement: Help customers understand Adobe's capabilities and the transformative power of world-class customer experiences. Build Trust and Credibility: Work closely with customers' architects and technical/business stakeholders to establish trust and guide them toward the best outcomes. Collaborate Across Teams: Partner with account teams, delivery teams, product engineering, and professional services sales executives to drive business growth and ensure customer success. Pre-Sales Leadership: Review, prioritize, and lead strategic pre-sales engagements with large and complex customers. Lead workshops to uncover needs and develop actionable solutions. Holistic Solutioning: Create and present comprehensive services responses and proposals that include service scope, staffing, and roadmaps aligned with customer objectives. Estimation and Solutioning: Lead the presales, solutioning, and estimation for Adobe Experience Cloud projects, utilizing Adobe's estimation models and tools. Identify High-Value Use Cases: Define integrated solution architectures that deliver impactful business outcomes and drive CX transformation. Stakeholder Communication: Communicate technical solutions clearly, tailoring your message to both technical teams and business stakeholders. Team Leadership: Provide guidance and leadership to junior team members and support the progression of services opportunities. Travel: Be willing to travel up to 10-15% of the time as required. Qualifications, Experience, and Aptitude Experience: 12-20 years of experience in consulting or within a technology company or product vendor, with a focus on CX technology and pre-sales services. CX Technology Expertise: Deep experience with digital experience technologies such as UX/UI, web content management, analytics, optimization, personalization, customer data platforms, and eCommerce. Solution Architect Experience: Proven track record as an enterprise architect, solution architect, or solution lead, especially in architecting service scope and integrated architectures using Adobe Experience Cloud products. Adobe Experience Cloud Expertise: Familiarity with Adobe products such as Adobe Experience Manager, Adobe Experience Platform (RTCDP, CJA, AJO), Adobe Commerce, Adobe Analytics, Adobe Campaign, Adobe Target, and Adobe Workfront. Analytical and Problem-Solving Skills: Strong ability to analyze data, websites, architectures, and use cases to determine the best solution using Adobe technology. Communication Skills: Exceptional ability to communicate complex technical solutions in a compelling, clear, and concise manner, tailored to different stakeholders. Collaboration and Teamwork: Strong team player who can collaborate with multiple stakeholders to meet tight deadlines and deliver high-quality proposals and responses. Travel Willingness: Ability and willingness to travel up to 10-15% of the time. Education: Technical degree required, advanced degree preferred. Adobe is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.
Client Experience Associate
Blackrock
Job description About this role Team Overview The role sits in AladdinServicewithin Aladdin Client Business, which is a centralized group whoare responsible forsupporting Aladdin clients and BlackRock Internal user services that covers Aladdin data of fixed income, equity, and alternatives products. The chapter helps our clients and portfolio managers better understand their portfolio exposures, strategy, and risk &returns. Every day, the AladdinService team tackles the hardest, most sophisticated analytical problems in FinTech. Weutilizeour in-depth understanding of Aladdin, our clients businesses, and the investment management process to provide exceptional client service to our rapidly growing, global client base. We all come from varied educational backgrounds, bring unique skills and experiences to the table, but share a serious passion for solving tough problems for our clients, adding value to their business and keeping our clients happy. In addition, the team works with Business, Technology and Aladdin Data partners to extend and evolve the data platform.This team is a fast paced and exciting environment with team members who all share a curiosity about Finance and Technology. Role Responsibility Have a good understanding of Fixed Income, Equity, Derivatives and Alternatives products and how they are modeled and traded in Aladdin. Use technical skills to ensure the accuracy of large analytical data sets, automate processes with scripts and macros and efficiently query information from a vast database. Exhibit attention to detail when quality checking Green Package analytics and be accountable for thetimelydelivery of reports to our clientsin accordance withService Level Agreements. Engage in meetings with end-users of Aladdin from all levels within the company from Portfolio and Risk Managers to Operations teamsand alsowith our external Clients. Support client/user requests related to the Aladdin analytics. Be a Student of the Markets by following the global markets daily to understand how macro-economic factors can affectthe analyticsand portfolios management s risk and investment decisions. Project work: engaging with other internal teams to think creatively and deliver innovative solutions to our sophisticated client demands. Show desire to work in a constantly evolving,changingand challenging environment. Experience 5+ years in financial or technology industry Excellent problem-solving and critical-thinking skills and an ability toidentifyproblems, design and articulate solutions and implement change. Knowledge of financial products in Fixed Income, Equities and Derivatives, and familiarity with Risk analytics such as Durations, Spread, Beta andVaRwould be an advantage. Excellent communication and presentation skills in bothSpanishand English. Mustpossessstrong verbal and written communication skills and be able to develop good working relationships with partners. Technical skills (SQL, UNIX, Python and PERL) are preferred but not necessary. Must be detail orientated,possessinitiativeand work well under pressure. Degreein Finance, Engineering or Technology would be preferred. Given that the nature of this role is Finance and Technology (FinTech) centric, we would like candidates whodemonstratean interest in learning these aspects of the job. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
Market Risk Lead
Msci
Position: Analytics Client Service Manager Location: Mumbai Department: Client Coverage Global Client Service Team About the Role We are looking for a seasoned Analytics Client Service Manager to join our Client Coverage team in Mumbai. The Global Client Service team at MSCI consists of experienced financial professionals who provide first-level support to our global client base. This team is responsible for handling a broad range of queries related to methodology, product usage, interpretation, and technical aspects across our analytics and benchmark product suite. The team engages with clients primarily through email and phone and works closely with Sales, Consultants, and internal teams to ensure seamless client engagement and satisfaction. Key Responsibilities Team Leadership and Development Recruit, onboard, and coach team members, equipping them with the skills and product knowledge they need to succeed. Establish clear performance expectations and conduct regular performance evaluations. Foster a culture of collaboration, continuous learning, and positive team dynamics. Client Relationship Management Develop strong, trust-based relationships with clients to understand their evolving needs and business goals. Serve as the escalation point for complex client issues, ensuring swift and effective resolution. Maintain regular communication with clients, providing proactive updates, gathering feedback, and ensuring overall satisfaction. Service Delivery Oversight Manage the delivery of analytics support services, ensuring all client requests are addressed promptly and with the highest quality. Establish and refine standard operating procedures (SOPs) to maintain service consistency. Track and analyze service performance metrics to identify trends, gaps, and areas for improvement. Product Expertise and Knowledge Sharing Ensure the team maintains deep product knowledge, enabling them to confidently advise clients on the optimal use of MSCI s analytics tools. Organize regular training and knowledge-sharing sessions to keep the team up to date. Stay informed on product enhancements and industry trends to ensure the team provides relevant and value-driven support. Reporting and Insights Generate regular performance reports, tracking key service metrics and client satisfaction scores. Provide actionable feedback based on client interactions to internal teams, helping shape product and service improvements. Present insights and strategic recommendations to senior management to continuously enhance the client service function. Strategic Operations and Process Optimization Develop and execute strategic plans aimed at enhancing the client service offering. Identify and implement process improvements to increase efficiency and elevate client experience. Ensure alignment between team objectives, broader MSCI goals, and client needs. Skills and Experience That Drive Success 12+ years of professional experience, including proven experience in client service roles, ideally within analytics or related industries. Excellent English communication skills both written and verbal with the ability to convey complex information clearly and persuasively. Strong presentation and report-writing capabilities. Strong execution skills, with the ability to monitor and manage team performance using reports, dashboards, and other tracking tools. Analytical mindset with strong problem-solving abilities, particularly in numerical analysis using Microsoft Excel. Hands-on experience managing escalations and resolving complex client issues effectively. Demonstrated people management experience, with the ability to lead large teams and oversee service delivery operations. A Bachelor s degree in Finance, Engineering, Mathematics, Statistics, Economics, or a related field. Professional certifications like CFA or FRM are a plus. About MSCI At MSCI, our mission is to power better investment decisions. With over 50 years of expertise in research, data, and technology, we provide critical decision-support tools to the global investment community. Our innovative, research-enhanced solutions empower clients to understand risk, optimize performance, and build better portfolios. Competitive compensation packages and comprehensive benefits designed to support your financial security, health, and well-being. Flexible work options, advanced technology, and collaborative office environments. A culture that encourages innovation, accountability, and experimentation. A global community of talented colleagues who inspire, support, and collaborate to drive innovation and deliver client value. A structured Global Orientation Program, along with continuous access to learning platforms like Learning@MSCI and LinkedIn Learning Pro, plus tailored development opportunities. Multi-directional career paths, offering both vertical growth and lateral opportunities within MSCI. A commitment to diversity, equity, and inclusion, championed through our Employee Resource Groups including All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and the Women s Leadership Forum. At MSCI, you will join a team of curious, innovative, and entrepreneurial minds who are passionate about driving meaningful change in the investment industry. This is where you can push boundaries, challenge yourself, and exceed expectations for yourself, our clients, and our industry. Qualification : A Bachelors degree in Finance, Engineering, Mathematics, Statistics, Economics, or a related field. Professional certifications like CFA or FRM are a plus.
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