Client Expectations Jobs in Bengaluru

General Manager Healthcare RCM Operations Job Category: Management Location: Bangalore Job Overview We are seeking an experienced General Manager Healthcare RCM Operations to lead end-to-end Revenue Cycle Management (RCM) operations across multiple clients. This leadership role is responsible for strategic planning, operational excellence, client management, team leadership, compliance, and financial performance, ensuring efficiency, accuracy, and client satisfaction in all RCM functions. Key Responsibilities Strategic Leadership Drive strategy, planning, and execution across all RCM functions including patient access, billing, coding, charge capture, claims processing, payment posting, AR follow-up, and denial management. Develop and implement initiatives to improve collections, reduce denials, and optimize cash flow. Align operational strategies with client expectations, regulatory compliance, and industry best practices. Operational Excellence Oversee large-scale RCM operations across multiple clients/accounts. Monitor key performance indicators (AR days, clean claim rate, denial rate, net collection rate, etc.) and drive continuous improvement. Implement process automation and digital transformation initiatives to enhance operational efficiency. Client & Stakeholder Management Serve as the primary point of contact for client leadership. Build strong client partnerships, ensuring SLAs, TATs, and quality standards are consistently met or exceeded. Manage escalations and drive resolutions with a client-focused approach. Team Leadership Lead, mentor, and inspire a large team of managers, SMEs, and associates across functions. Hire, train, and develop leadership talent to ensure a strong succession pipeline. Promote employee engagement, retention, and a performance-driven culture. Compliance & Quality Ensure strict adherence to HIPAA, CMS guidelines, and client-specific compliance requirements. Establish and maintain robust internal controls and audit processes. Collaborate with Quality and Training teams to maintain high accuracy and performance standards. Financial Management Own the P&L for assigned accounts and operations. Drive cost optimization initiatives without compromising service quality. Provide accurate financial forecasts, budgets, and performance reports to leadership. Key Skills & Competencies Deep expertise in US healthcare RCM (front-end to back-end). Strong knowledge of payer rules, coding guidelines, and HIPAA compliance. Proven experience in managing large-scale operations (250+ FTEs). Client-facing leadership with the ability to build CXO-level relationships. Data-driven decision-making with strong analytical and problem-solving skills. Experience driving digital transformation and automation (RPA, AI in RCM). Excellent communication, negotiation, and stakeholder management capabilities. Success Metrics Improvement in collections and AR performance. Reduction in denials and operational errors. Achievement of SLA and client satisfaction targets. Strong employee retention and a robust leadership pipeline. Profitability and cost optimization in line with business objectives.

Project Construction Manager Business Unit: EMPG Location: Bengaluru Job Purpose The Project Construction Manager is responsible for managing and executing construction projects with a specialized focus on MEP services. This role ensures high-quality installation, optimal resource utilization, and timely project delivery in alignment with design specifications and client expectations. Key Responsibilities Site Management: Oversee and manage MEP services execution across various project sites. Quality Control: Ensure all installations strictly adhere to approved drawings, specifications, and quality standards. Resource Planning: Mobilize manpower, materials, and equipment to guarantee on-time project completion. Technical Verification: Conduct equipment testing and performance verification against design and technical specifications. Commissioning: Coordinate all inspections, testing, and commissioning activities. Project Handover: Facilitate smooth handovers by preparing all required documentation, including as-built drawings, manuals, and test reports. Stakeholder Management: Maintain seamless coordination with internal teams, contractors, and external stakeholders. Qualifications & Experience Education: B.E. in Mechanical Engineering. Industry Experience: 14 18 years of relevant experience in Project Construction and MEP services. Qualification : B.E. in Mechanical Engineering

Project Manager / Associate Project Manager Location: Bangalore Key Responsibilities: Manage multiple projects related to software development, maintenance, and support simultaneously. Lead project initiation, planning, execution, monitoring, controlling, and closure phases. Prepare project charters, detailed project plans, and periodic status reports throughout the project lifecycle. Balance and manage project constraints including scope, schedule, budget, quality, resources, and risks. Implement and enforce processes to manage changes in project scope effectively. Lead and coordinate project teams to achieve project goals and deliverables. Ensure project timelines, quality standards, budget compliance, and client satisfaction are met. Engage and manage stakeholder expectations and requirements. Oversee management of scope, time, cost, quality, human resources, communication, stakeholder engagement, procurement, and risk. Experience handling international projects and willingness to travel as needed. Identify, implement, and train teams on best practices and processes in project management, software quality, and knowledge management. Skills & Qualifications: MCA / BE / M.Tech / MBA qualification. 5 to 15 years of experience in project management within software development, maintenance, and support environments. Project Management Professional (PMP) certification or equivalent is a strong plus. Familiarity with Microsoft technologies such as C# and ASP.NET is advantageous. Experience in the insurance domain is an added benefit. Qualification : MCA / BE / M.Tech / MBA qualification

Position: Assistant Manager Account Management Location: Bangalore Experience: 5 8 years Education: Any Graduate Experience Required: 5 8 years of total experience in the service industry, with a minimum of 3 years in people management and customer service roles. Role Purpose: To ensure seamless claims processing for customers by managing a team of helpdesk personnel, including implants, semi-implants, account managers, and the document pickup team. The role also ensures a high standard of customer satisfaction and process compliance. Key Responsibilities: Team Oversight & Operations: Ensure scheduled customer visits by team members are carried out as planned. Monitor daily activities and performance, especially volume of documents collected. Review customer queries and the quality of responses from team members. Support team in handling and resolving customer escalations. Reporting & Claims Coordination: Review team reports and take necessary actions, including claims coordination. Collaborate with the front-end team to ensure timely and accurate claim registration. Analyze claims data dumps and take corrective actions such as addressing IRs, reopening claims, or resolving dummy entries. People Management & Coaching: Conduct regular one-on-one reviews with team members to address concerns and streamline processes. Guide team through customer escalations and process complexities. Drive improvement based on low CSAT/DSAT scores by identifying and addressing process or communication gaps. Stakeholder Collaboration: Liaise with internal and external stakeholders to address client-specific needs, such as helpdesk support or wellness activities. Work closely with regional and cross-functional teams to deliver on client expectations. Continuous Improvement: Analyze customer feedback to drive service improvements. Identify opportunities to improve customer interactions, documentation processes, and service delivery. Key Outcomes for Success: High customer satisfaction (CSAT) Timely resolution of customer issues as per SLA Successful client renewals Skills & Competencies: Technical: Strong understanding of service processes and claims workflows Proficient in MS Office (Excel, Word, PowerPoint) Behavioral: Problem-solving mindset Strong active listening and communication skills Proven people management abilities Client-oriented with a focus on service excellence Qualification : Any Graduate

Project Quality Focal Experience: 10 12 Years Location: Bangalore Role Overview: We are seeking an experienced Project Quality Focal with a strong background in Aerospace programs and Quality Management Systems. The ideal candidate will bring proven expertise in cross-functional leadership, compliance, and quality assurance. This role demands a proactive professional who can serve as the primary interface with aerospace clients, ensuring all quality standards, documentation, and processes meet both internal and external expectations. Key Qualifications: Total Experience: 10 to 12 years, preferably in the Aerospace industry Client Handling: Experience managing aerospace customers is a strong advantage Quality Standards: In-depth knowledge of AS9100 and ISO 9001 Cross-Functional Leadership: Demonstrated ability to collaborate with teams across Quality, Delivery, and Production Documentation: Ability to create and manage standard procedures and documents aligned with organizational and customer requirements Decision-Making: Strong independent decision-making and problem-solving skills Aerospace Programs: Prior experience with Airbus programs such as A320, A330, A350, and A380 is highly desirable Process Familiarity: Solid understanding of aerospace-specific processes, methods, and tools Proficiency Level: 3 to 3.5 out of 5 in relevant experience and knowledge areas Technical Skills: Software: Proficient in MS Office (Word, Excel, PowerPoint) Aerospace Tools: Exposure to tools like Skywise, CLDB, cLIP, etc. Roles and Responsibilities: Lead resolution of quality issues using appropriate methodologies and tools Act as the primary customer representative to interpret and meet specific quality requirements Ensure compliance with QMS standards and support process deployment across teams Monitor and steer activities related to Quality Management, performance tracking, and qualification processes Represent TTL in Design Assurance Team (DAT) meetings with aerospace clients Collaborate with the client s DOA Independent Monitoring (QIO) when required Ensure accurate implementation of all defined procedures (ATMS, QMS) and maintain alignment with client quality expectations Provide guidance on all Design Assurance activities within TTL Maintain and disseminate the latest interface documentation to authorized personnel Ensure TTL procedures are effectively monitored when approved in place of client documents Provide evidence of ongoing monitoring activities to clients upon request Support and coordinate client and regulatory audits, sample checks, and assessments Continuously improve the collaboration interface between the client and TTL

Position: Aerospace Commercial Head Department: Sales and Marketing Location: Bengaluru Role Overview: We are seeking a dynamic Aerospace Commercial Head to lead commercial operations, contract management, and client negotiations within the aerospace sector. The ideal candidate will have strong expertise in business finance or supply chain specific to aerospace, along with experience handling international exports and navigating aerospace regulations. Key Responsibilities: Lead contract management and client negotiations to secure and grow aerospace business opportunities. Manage relationships with international clients, overseeing export processes and compliance. Oversee project management activities to ensure timely delivery and alignment with client expectations. Maintain a strong understanding of the aerospace regulatory environment and ensure all commercial activities comply accordingly. Collaborate with cross-functional teams including finance, supply chain, and engineering to optimize commercial performance. Qualifications: Bachelor s or Master s degree in Aerospace Engineering or related field. Additional certifications or education in Business Finance or Supply Chain Management in aerospace will be an advantage. Proven experience in contract management, client negotiation, and handling international exports. Strong project management and negotiation skills. In-depth knowledge of aerospace industry regulations. Qualification : Bachelors or Masters degree in Aerospace Engineering or related field.

Position: Assistant Manager Transactions Location: Bangalore Experience: 3 5 Years (Preferably in Commercial Interior Fit-Outs Design & Build / General Contracting) Role Overview: We are seeking a driven and detail-oriented Assistant Manager Transactions to support our commercial real estate operations. This role involves end-to-end lease management, client coordination, property inspections, and assisting in real estate transactions. A background in commercial interior fit-outs and a strong understanding of leasing processes will be highly advantageous. Key Responsibilities: Transaction & Lease Management Manage complete leasing documentation, including drafting, reviewing, and executing lease agreements. Support clients through the full transaction lifecycle, including pre- and post-acquisition phases. Examine historical transaction trends, assess fluctuations, and analyze non-recurring items. Client Engagement & Account Management Understand and map client requirements including lease renewals, space expansions, and new acquisitions. Build and maintain strong client relationships by providing strategic solutions and guidance. Identify new business opportunities and contribute to long-term relationship development. Property Inspections Conduct property tours for prospective clients after assessing their needs and identifying suitable options. Evaluate and present properties in alignment with client expectations and business objectives. Sales & Performance Management Achieve monthly and quarterly sales targets as defined by the management team. Contribute to internal reports and insights to support performance tracking and strategic planning. Liaison & Compliance Coordinate with government bodies, developers, and regulatory authorities to obtain necessary approvals and ensure compliance with all statutory obligations. Qualifications & Skills: Bachelor s degree required; MBA preferred. 3 5 years of experience in commercial real estate, ideally in interior fit-outs or general contracting. Strong understanding of lease agreements, property evaluation, and transaction workflows. Excellent interpersonal and communication skills. Proficient in Microsoft Office, particularly Word and Excel. Strong numeracy skills and ability to analyze real estate data, including rents, deposits, and market trends. Familiarity with legal and regulatory documents such as leases and local real estate regulations. Qualification : Bachelors degree required; MBA preferred.

Job Title: Product Manager Location: Bengaluru, Karnataka, India Department: Product Engineering Experience: 5 8 years About TheMathCompany TheMathCompany (MathCo ) is a global Enterprise AI and analytics firm trusted by Fortune 500 and Global 2000 companies to deliver impactful, data-driven decision-making. We create custom-built AI solutions through a powerful blend of human expertise and our proprietary platform, NucliOS. At MathCo, we empower our people known as Mathemagicians to innovate, take ownership, and drive transformation at scale. About the Role As a Product Manager at MathCo, you will be at the helm of a high-impact portfolio of custom-built, self-service products designed for some of the world s leading enterprises. These products span domains like performance monitoring, analytics enablement, and digital transformation some already delivering 3x 5x ROI within their first year. You'll lead cross-functional teams of engineers, data scientists, designers, and business analysts through the full product lifecycle from 0-to-1 ideation to production rollout. This is a rare opportunity to build highly customized solutions while contributing to the development of our proprietary platform that powers all of MathCo s AI-driven products. If you're someone who thrives at the intersection of business strategy and technology and has a knack for building solutions from the ground up this role is for you. Key Responsibilities Product Development & Lifecycle Ownership Drive the end-to-end product lifecycle from ideation to launch. Lead the development of self-service applications tailored to client needs, ensuring innovation, scalability, and usability. Collaborate closely with engineering, data science, design, and DevOps teams to deliver robust features and solutions. Stakeholder & Project Management Own client relationships and manage stakeholder expectations with clarity and accountability. Define and prioritize product roadmaps, sprint backlogs, and feature releases using Agile methodologies and tools like JIRA. Drive conversations with Fortune 500 clients to align business goals with product strategies. Research & UX Conduct market and user research to validate features and prioritize user-centric design. Partner with design teams to develop high-impact UI/UX prototypes that elevate the product experience. Technical Oversight Guide custom product development, including architecture, design, and deployment on cloud platforms like AWS, Azure, or GCP. Oversee data pipelines, warehousing, and transformation strategies for data-driven applications. Lead discussions on DevOps strategies and CI/CD best practices. Work with QA to ensure quality, testing, and production readiness of the product. Must-Have Skills & Experience 5 8 years of experience building and managing digital products. Proven ability to own the P&L and ROI of tech products, preferably in the enterprise or B2B domain. Hands-on familiarity with: Frontend technologies: HTML, CSS, React (or similar) Backend technologies: Python, REST APIs Cloud services: AWS / Azure / GCP Strong understanding of Agile development methodologies, project tracking (e.g., JIRA), and DevOps processes. Excellent problem-solving and cross-functional leadership skills. Clear and persuasive communication, with the ability to align technical and non-technical teams. Be part of a fast-scaling tech organization working on cutting-edge enterprise AI solutions. Shape the next generation of AI-enabled products with end-to-end ownership and autonomy. Collaborate with a diverse team of innovators, each empowered to leave a mark. Enjoy a culture that s flat, inclusive, and focused on learning and impact. Excited to build transformational products from scratch? Let s talk. Apply now to be a part of MathCo s product innovation journey.

Job Title: Senior Manager Data Science, Data Modelling & Analytics Location: Bengaluru Department: Insights & Analysis About the Role: As a Senior Manager, you will lead a team of data scientists and analysts, driving the development and deployment of advanced analytics solutions that enable data-driven decision-making. This role blends strategic leadership with hands-on technical expertise, playing a critical part in delivering impactful insights and analytics across the organization. Key Responsibilities: Hands-On Technical Contribution: Design, develop, and deploy advanced machine learning models and statistical analyses to address complex business challenges. Utilize Python, R, SQL, and other tools to manipulate data and build predictive models. Manage end-to-end data pipelines including collection, cleaning, transformation, and visualization. Collaborate with IT and data engineering teams to integrate analytics solutions into production environments. Provide thought leadership on analytics solutions and metrics aligned with business needs. Team Leadership & Development: Lead, mentor, and manage a team of data scientists and analysts, fostering collaboration and innovation. Guide career development, conduct performance evaluations, and promote skill enhancement. Encourage continuous learning and adoption of best practices in data science methodologies. Strategic Planning & Execution: Collaborate with senior leadership to define and execute data science strategy aligned with business goals. Identify and prioritize high-impact analytics projects that deliver business value. Ensure timely and quality delivery of analytics solutions balancing scope and resources. Client Engagement & Stakeholder Management: Act as primary point of contact for clients, translating business challenges into data science solutions. Lead client presentations, workshops, and discussions, effectively communicating complex analytical concepts. Build and maintain strong client relationships, managing expectations and deliverables. Deliver regular reports and dashboards to senior management and stakeholders. Bridge communication between technical teams and business units to align analytics initiatives with organizational objectives. Cross-Functional Collaboration: Work closely with Business Intelligence, Market Analytics, and Data Engineering teams to integrate analytics into business processes. Translate complex insights into actionable recommendations for non-technical stakeholders. Facilitate data-driven workshops and presentations across the organization. Collaborate with support functions to provide timely leadership updates on operational metrics. Governance & Compliance: Ensure compliance with data governance policies and data privacy regulations (e.g., GDPR, PDPA). Implement best practices for data quality, security, and ethical analytics use. Stay abreast of industry trends and regulatory changes affecting data analytics. Qualifications: Education: Bachelor s or Master s degree in Data Science, Computer Science, Statistics, Mathematics, or related field. Experience: 12+ years in advanced analytics, data science, data modelling, machine learning, or related fields. 5+ years in leadership roles managing analytics teams and projects. Experience in BFSI, Hi-Tech, Retail, or Healthcare industries preferred. Experience with media data is a plus. Technical Skills: Proficiency in Python, R, SQL. Experience with data visualization tools like Tableau, Power BI. Familiarity with big data platforms (Hadoop, Spark) and cloud services (AWS, GCP, Azure). Strong knowledge of machine learning frameworks and libraries. Soft Skills: Excellent analytical and problem-solving skills. Strong communication and interpersonal abilities. Ability to influence and drive organizational change. Strategic thinker focused on business outcomes. Desirable Expertise: Advanced Analytics Techniques: Descriptive Analytics: Statistical analysis, data visualization. Predictive Analytics: Regression, time series forecasting, classification, market mix modelling. Prescriptive Analytics: Optimization, simulation modelling. Text Analytics: NLP, sentiment analysis. Machine Learning Techniques: Supervised Learning: Linear/logistic regression, decision trees, random forests, gradient boosting, SVMs. Unsupervised Learning: Clustering, PCA, anomaly detection. Reinforcement Learning: Q-learning, deep Q-networks. Generative AI & Large Language Models (Good to Have): Experience with GPT, Gemini, LLAMA, etc. for text generation, summarization, conversational agents. Hyperparameter tuning, prompt engineering, embeddings, fine-tuning. Additional Skills: Proficiency with Tableau or Power BI (advanced visualization). Strong data management, structuring, and harmonization skills.

Private Markets Data Extraction, Aladdin Data Director Location: Bengaluru, Karnataka Team: Data Science Company: BlackRock About the Role We are seeking a tech-savvy leader to head our Private Markets Data Extraction team within the Aladdin Data group. This role involves driving the strategic direction of data initiatives by leveraging cutting-edge technologies like Large Language Models, AI Orchestration Frameworks (e.g., LangChain), Spring, GIT/ADO, Solr, Cassandra, and more. You will work closely with Data, Product, and Technology teams to ensure our data products exceed client expectations in quality and scope, while gaining deep exposure to finance domains such as risk management, valuations, and operations. What You ll Do Develop strategies for automated extraction of data from semi-structured and unstructured sources (e.g., regulatory documents) to build scalable, reusable pipelines. Architect and build extensible data ingestion and extraction platforms accessible to internal teams and customers. Own technical architecture, design principles, and application governance. Manage diverse, global teams of engineers, data scientists, and other tech professionals. Collaborate with cross-office and international teams. Provide expert technical guidance on software design and implementation. Mentor and support career growth for junior team members. What You Need B.S. / M.S. in Computer Science, Engineering, or related field. 12+ years of professional experience with proven leadership. Strong ability to communicate technical strategies clearly. Hands-on experience with Java and Python, object-oriented programming. Experience designing/building APIs and microservices. Expertise with open-source technologies: Spring/SpringBoot, Apache Solr, Protocol Buffers, LangChain, Docker. Experience with relational and NoSQL databases (e.g., Apache Cassandra). Agile team experience with strong problem-solving and rapid learning capabilities. Excellent interpersonal, communication, and presentation skills. Experience mentoring junior engineers. Good to Have Cloud-native development experience (Kubernetes, Docker) and Microsoft Azure. Familiarity with Apache Kafka or other pub-sub frameworks. Experience with Large Language Models (OpenAI LLMs), AI app frameworks, vector databases, NLP. Finance and financial services domain expertise. Benefits & Work Model Comprehensive benefits including retirement plans, tuition reimbursement, healthcare, family support, and Flexible Time Off (FTO). Hybrid work: typically 4 days in-office, 1 day remote with some flexibility depending on business needs. Collaborative culture fostering learning and innovation. About BlackRock BlackRock s mission is to help more people experience financial well-being globally. We invest in our employees to create a welcoming, valued, and supportive environment that encourages growth and impact. Qualification : B.S. / M.S. in Computer Science, Engineering, or related field.

Role: System Administrator Experience Required: Minimum of 4+ years of relevant experience Location: Bangalore Notice Period: Open Preferably Immediate Joiners Employment Type: Full-Time About Aezion: Aezion is a forward-thinking technology solutions provider, specializing in custom software development, AI-driven solutions, and enterprise digital transformation. As a trusted digital engineering partner in the USA, we are committed to exceeding client expectations by delivering results that transform clients into long-term partners. Our promise: We get it right or make it right. At Aezion, we believe that work is more than just a job it s a ministry that reflects our values. We are dedicated to delivering excellence throughout the entire project lifecycle, from design and development to hosting, maintenance, and support. Our Culture: Aezion is a mission-driven company with a purpose rooted in service: Love others like Christ. Guided by our core values Love, Dependability, Humility, Diversity, Speed, and Innovation we aim to provide exceptional service. Our 200+ dedicated employees work together to turn our customers into lifelong partners, fueling their success through a commitment to excellence. Role Overview: As a System Administrator at Aezion, you will be pivotal in designing, implementing, and maintaining our IT infrastructure. You will ensure the reliability, scalability, and security of systems, while also optimizing performance and minimizing downtime. This role requires you to collaborate with cross-functional teams to develop infrastructure solutions that align with the business s strategic goals. Key Responsibilities: Provide day-to-day technical support for desktops, laptops, and servers, ensuring minimal downtime for end-users. Troubleshoot and resolve hardware, software, and network-related issues across the organization. Install, configure, and maintain both Windows and Linux operating systems. Manage user accounts, permissions, and security settings within Active Directory and other identity management systems. Deploy, configure, and maintain enterprise applications, antivirus solutions, and other security tools. Support and troubleshoot peripheral devices such as printers, scanners, and mobile devices. Assist with network connectivity issues, including Wi-Fi, LAN, and VPN configurations. Perform regular system updates, patch management, and ensure compliance with security protocols. Document technical procedures, troubleshooting solutions, and best practices for internal use and knowledge sharing. Provide training and support to users regarding IT policies, security, and best practices. Required Skills and Experience: Proven experience with Windows & Linux desktop and server environments. Strong troubleshooting skills for hardware, software, and network issues. Familiarity with Active Directory, Group Policy, and user management processes. Knowledge of IT security best practices, including antivirus solutions and endpoint protection. Expertise in software installation, driver configurations, and system updates. Experience with remote desktop support tools. Basic understanding of networking concepts such as IP addressing, DNS, DHCP, and VPN. Proficiency in supporting Office 365, email clients, and enterprise-level applications. Excellent customer service and communication skills for providing end-user support. IT certifications such as CompTIA A+, Microsoft Certified (MCP, MCSA), or ITIL are highly desirable.

Role: Senior SEO Executive Experience Required: Minimum of 4+ years of relevant experience Location: Bangalore Notice Period: Open Immediate joiners preferred Employment Type: Full-Time About Aezion: Aezion is a leading technology solutions provider, specializing in custom software development, AI-driven solutions, and digital transformation for enterprises. As one of the trusted digital engineering partners in the USA, we are committed to delivering excellence by exceeding client expectations across all stages of the project lifecycle architecting, designing, developing, hosting, maintaining, and supporting. We live by our core promise: "Get it right, or make it right." At Aezion, we view work as a ministry, an expression of our values, where results not only transform our clients but also forge lasting partnerships. Our Culture: At Aezion, we are a mission-driven organization guided by our Purpose Love others like Christ and our values: Love, Dependability, Humility, Diversity, Speed, and Innovation. We believe service defines us, and our dedicated team of 200+ employees work tirelessly to transform our customers into lifelong partners. Through service excellence, we aim to impact lives and drive success. Role Overview: We are seeking a skilled and motivated Senior SEO Executive to join our dynamic team. You will be responsible for driving organic search growth and improving visibility across search engines. This role will involve developing SEO strategies, conducting keyword research, optimizing on-page elements, building backlinks, and monitoring performance using SEO tools. Additionally, you will collaborate with cross-functional teams to align SEO efforts with broader marketing and content goals. Key Responsibilities: SEO Strategy Development: Formulate and implement effective SEO strategies to improve organic search visibility and drive traffic to the website. Keyword Research: Conduct comprehensive keyword research to identify high-value search terms relevant to Aezion s target audience and industry. On-Page Optimization: Optimize on-page content, including metadata, headers, image alt tags, and internal links, to enhance search rankings and relevance. Content Collaboration: Work closely with the content team to ensure all published content adheres to SEO best practices and targets strategic keywords. Technical SEO: Identify and resolve technical SEO issues, such as crawl errors, page speed optimization, mobile-friendliness, and XML sitemaps. Collaborate with web developers to implement technical SEO best practices across the site. Link Building: Build high-quality backlinks through outreach, guest blogging, and content promotion. Performance Monitoring & Reporting: Track, analyze, and report on organic performance metrics (traffic, rankings, bounce rate, etc.) using tools like Google Analytics, Google Search Console, and other SEO platforms. Provide actionable insights for continuous improvement. Social Media Integration: Develop and implement a social media content strategy that aligns with the overall marketing goals. Manage Aezion s social media presence across platforms like Facebook, Twitter, LinkedIn, and Instagram. Engagement Monitoring: Monitor social media channels for mentions, comments, and messages, responding promptly to inquiries and feedback to maintain brand reputation. Required Skills and Experience: SEO Expertise: At least 4+ years of hands-on experience in SEO, including keyword research, on-page optimization, and link building. Content & Technical SEO: Proven experience in optimizing both content and technical SEO elements to improve rankings and user experience. Analytics & Reporting: Proficiency with SEO tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, or similar platforms. On-Page & Off-Page SEO: Strong understanding of on-page optimization techniques (metadata, content, internal linking) and off-page strategies (backlink building). Social Media Savvy: Experience in managing and optimizing social media content to support SEO and marketing initiatives. Communication Skills: Strong written and verbal communication skills, with the ability to collaborate effectively with cross-functional teams. Problem-Solving: Ability to identify and resolve SEO challenges, from technical issues to content optimization. Preferred Qualifications: Experience with SEO in a competitive digital environment, preferably in technology or software services. Familiarity with CMS platforms (WordPress, Joomla, etc.) and basic HTML/CSS. Certifications in SEO or related fields (e.g., Google Analytics, SEMrush, or HubSpot) are a plus.

Role: Content Writer Experience Required: Minimum of 5+ years of relevant experience Location: Bangalore Notice Period: Open Immediate joiners preferred Employment Type: Full-Time About Aezion: Aezion is a leading provider of technology solutions, specializing in custom software development, AI-driven solutions, and enterprise digital transformation. Trusted as a premier digital engineering partner in the USA, we pride ourselves on delivering exceptional value, from initial concept through development, hosting, maintenance, and ongoing support. At Aezion, we operate by the principle that "Our word is our bond," committing to exceed client expectations with integrity and dedication. Our Culture: Aezion is a mission-driven company where our Purpose Love others like Christ guides everything we do. We are rooted in values like Love, Dependability, Humility, Diversity, Speed, and Innovation. Service excellence is at the heart of our operations, and our 200+ team members work passionately to transform our customers into lifelong partners. Role Overview: We are seeking a skilled Content Writer to craft high-quality, engaging, and SEO-optimized content across various platforms. As a key member of our marketing team, you will be responsible for creating compelling content that resonates with our target audience and drives organic traffic to the website. Your work will span blogs, website content, social media posts, email campaigns, and potentially more in-depth assets such as white papers, e-books, and case studies. The ideal candidate will have the ability to simplify complex IT concepts and present them in a clear, engaging way for a business audience. Key Responsibilities: Content Creation: Develop high-quality, SEO-optimized content for blogs, websites, social media, email campaigns, and potentially more detailed assets like white papers, e-books, and case studies. Content Strategy & Planning: Maintain and manage the content calendar, ensuring timely delivery of engaging and relevant content across all platforms. SEO Optimization: Write SEO-friendly content to improve Aezion s visibility in search engines and attract more organic traffic. Complex IT Concepts Simplification: Understand complex IT services and translate them into clear, compelling, and accessible content for a business audience. Error-Free Content: Ensure all content is free from grammatical errors, properly structured, and aligns with Aezion s style guidelines. Content for Buyer s Journey: Craft content tailored to all stages of the buyer s journey, from awareness through consideration to decision-making, focusing particularly on B2B IT services. Research & Interviews: Conduct thorough research and interviews to produce in-depth, technical content that aligns with the needs of our audience. Required Skills and Experience: Writing Expertise: Exceptional ability to write clear, compelling, and grammatically correct content. Content Creation Across Formats: Proven experience in creating various types of content, including blogs, white papers, case studies, and other forms of long-form content. B2B IT Knowledge: Strong understanding of B2B IT services and the ability to write for a business audience, simplifying technical topics for broader understanding. SEO Proficiency: Expertise in creating SEO-friendly content specifically for the B2B IT sector, including keyword research, on-page SEO, and optimization techniques. Research & Interview Skills: Proficient in researching technical subjects and conducting interviews to gather insights and produce well-informed, in-depth content. Attention to Detail: A keen eye for detail in writing and editing, ensuring content is free of errors and meets the company's style and tone guidelines. Preferred Qualifications: Experience in B2B IT Industry: Prior experience writing for the IT services or technology sector is highly desirable. SEO Certifications: Certifications in SEO or content marketing (e.g., Google Analytics, SEMrush, HubSpot) would be a plus.

Role: Email Marketing & CRM Automation Specialist Experience Required: Minimum of 4+ years of relevant experience Location: Bangalore Notice Period: Open Preferably Immediate Joiners Employment Type: Full-Time About Aezion: Aezion is a leading technology solutions provider, specializing in custom software development, AI-driven solutions, and enterprise digital transformation. As a trusted digital engineering partner in the USA, we are committed to delivering outstanding value across all stages of the project lifecycle architecting, designing, developing, hosting, maintaining, and supporting. We are dedicated to exceeding client expectations and stand by our promise: "Get it right, or make it right." At Aezion, we view our work as more than a job; it s a ministry that reflects our core values. Our Culture: Aezion is driven by our Purpose Love others like Christ and guided by our values of Love, Dependability, Humility, Diversity, Speed, and Innovation. We believe that service defines us, and our dedicated team of 200+ employees work with passion to transform our clients into lifelong partners. Role Overview: We are looking for an Email Marketing & CRM Automation Specialist to join our team and take ownership of lead management and automation processes. You will be responsible for managing CRM software, creating automated workflows, and driving customer engagement through email campaigns. Your expertise in CRM systems, email marketing, and lead nurturing will be critical in optimizing lead conversion and ensuring effective customer communication. Key Responsibilities: CRM Management: Oversee CRM software to organize, store, and manage lead data effectively. Ensure data is up-to-date and accurate for marketing and sales teams. Email Automation & Workflows: Develop and optimize automated email workflows and sequences for lead nurturing, customer engagement, and sales funnel management. Lead Scoring & Segmentation: Implement lead scoring models to prioritize leads based on engagement and behavior, ensuring that the most promising prospects are addressed first. CRM Data Analysis: Track and analyze CRM data to monitor performance, identify trends, and suggest improvements to the marketing strategy. CRM Integration: Integrate CRM with other marketing tools and platforms to ensure smooth workflows and data sharing across systems. Lead Nurturing: Manage and optimize lead nurturing strategies in a B2B environment, ensuring consistent engagement and progression through the sales funnel. Required Skills and Experience: CRM Expertise: Proficiency in using CRM platforms such as HubSpot, Salesforce, or similar to manage lead data and drive marketing automation. Marketing Automation: Advanced skills in setting up, optimizing, and maintaining marketing automation workflows and email campaigns. Data Analysis & Segmentation: Strong experience in customer data analytics, segmentation, and reporting to ensure targeted and personalized marketing efforts. Lead Nurturing in B2B: Expertise in lead nurturing, particularly within a B2B environment, managing sales funnels, and maximizing lead conversion rates. CRM & Marketing Integration: Ability to integrate CRM systems with other marketing technologies and tools to create a seamless experience for both customers and internal teams. Email Marketing Tools: Proficiency in email marketing platforms and tools, with a focus on driving engagement and optimizing email performance. Preferred Qualifications: Experience with HubSpot CRM or other advanced marketing automation platforms. Proven track record in managing large-scale email marketing campaigns and nurturing leads in a B2B environment. Strong understanding of customer behavior, lead scoring, and email campaign optimization.

Location: Bengaluru Designation: Assistant Manager Entity: Deloitte Unleash Your Potential with Deloitte India's impact on the global economy has skyrocketed, and at Deloitte, we offer you an opportunity to unlock your potential by working alongside leaders and organizations that are shaping the future, both in the region and beyond. At Deloitte, we celebrate the whole you. Join us, and you ll be part of a team driven to make an impact that matters by collaborating, innovating, and growing together. About the Team The Technology & Transformation team is about more than just numbers. It s about building upon past achievements, addressing current challenges, and laying the foundation for future success. At Deloitte, we help organizations navigate change, ensuring they stay ahead of the curve. Learn more about the Technology & Transformation Practice. Your Role and Responsibilities As an Assistant Manager (AM) in our Cyber Team, you'll play a key role in building and maintaining positive relationships with both internal teams and clients. Your main goal will be to exceed client expectations and ensure their security and privacy needs are met. Key responsibilities include: Security and Privacy Expertise: Apply knowledge in security and privacy domains such as governance, risk management, compliance, access control, security architecture, incident response, disaster recovery, business continuity, data protection, etc. Industry Standards: Leverage frameworks and standards such as PCI-DSS, ISO/IEC 27001, ISO/IEC 17799, COBIT, ITIL, and others. Risk Management: Demonstrate a deep understanding of security controls and risk management processes. Certifications: Preferably hold certifications like CEH, CISSP, CISA, ISO 27001, ISO 22301, or equivalent. Information Security Management: Assist in ISO 27001-based Information Security Management System (ISMS) implementation and maintenance. Assessing and Improving Security Posture: Evaluate client information security posture, identify risks, and develop solutions to close gaps. Information Security Controls: Review and implement security controls across various areas such as change management, incident management, access management, antivirus management, physical security, etc. Data Privacy: Advise clients on data privacy and information security topics like data leakage prevention and identity management. Client Guidance: Serve as a subject matter expert in security and privacy, supporting clients in developing frameworks and implementing solutions. Audits & Reviews: Conduct information systems audits covering IT infrastructure and advise on best practices for data protection. Desired Qualifications Educational Background: Degree in IT, Computer Science, or related fields. Certifications: PCI-DSS, ISO 27001, ISO 31000, ISO 22301, CISA, ITIL, or equivalent certifications preferred. Other Certifications: CISSP, CEH, GSEC, GCIH, LPT, CCSK, etc. are a plus. Location and Work Style Base Location: Bengaluru Travel: This role involves occasional or frequent travel to client locations. Hybrid Work: Deloitte s default work style is hybrid, tailored to the needs of each domain. Key Expectations for the AM Role As an Assistant Manager at Deloitte, you ll be expected to embrace and live our purpose. You should challenge yourself to identify key issues that matter to clients, your team, and society. Specifically, we expect our AMs to: Inspire and Lead: Lead with integrity, inclusivity, and motivation. Create Purpose: Help shape a vision and purpose that drives positive change. Be Agile: Deliver high-quality results through collaboration and teamwork. Build Diverse Capabilities: Develop and support future capabilities within the team. Influence & Persuade: Ability to influence stakeholders and drive decisions. Collaborate for Solutions: Work together to create new solutions for clients. Drive Value: Leverage business acumen to deliver client value. Expand Business: Spot and leverage new business opportunities. Analytical Thinking: Use data and analytics to inform decisions and recommend impactful solutions. Communication: Effectively communicate and structure ideas for win-win outcomes. Engagement Management: Manage engagements to ensure timely execution and quality results. Adapt to Change: Respond resiliently to changing environments and needs. Manage Quality & Risk: Ensure high-quality results while mitigating risks. Strategic Problem Solving: Apply strategic thinking to solve complex business challenges. Tech Savvy: Use ethical technology practices to create high-impact solutions. Empathy & Inclusion: Foster a safe, inclusive environment where everyone is valued. Growth at Deloitte Connect for Impact: Work alongside exceptional professionals solving complex global issues and making a positive impact on the community, society, and the planet. Empower to Lead: Regardless of your career level, you ll have opportunities to inspire, support, and grow both professionally and personally. Inclusion for All: We value diversity and inclusivity in everything we do. At Deloitte, we are committed to creating a culture where everyone feels respected, valued, and empowered. Drive Your Career: You have the autonomy to shape your career path. With global mobility, cross-business opportunities, and continuous upskilling, you can chart a fulfilling career journey. A Culture of Wellbeing At Deloitte, we prioritize your 360-degree wellbeing. Our workspaces and initiatives cater to your unique needs, including flexibility, accessibility, safety, and support for caregiving. Join us for a workplace where you can thrive. Your Next Step: Unleash Your Potential at Deloitte! Qualification : Degree in IT, Computer Science, or related fields.

About Intugine: Ever wondered how the physical goods we consume every day from your favorite dairy products and snacks to the latest electronics make their way to your doorstep on time and in perfect condition? The journey of these products is complex, spanning from sourcing, manufacturing, and storage, to being transported across an intricate global supply chain. Global brands often face challenges such as lack of visibility over their raw materials, delays in production, and tracking shipments across different transportation modes and geographies. At Intugine Technologies, we provide a best-in-class visibility platform that helps brands gain complete transparency over their supply chains, covering all transport modalities air, land, sea, and rail. Our solutions have helped eliminate operational inefficiencies, reduce logistics costs, and improve key metrics like OTIF (On-Time In-Full), order-to-delivery turnaround time, as well as minimize dwell time and detention costs. Intugine is also a proud partner of India's National Logistics Policy, integrating with systems like FASTag, Port Community System, and Freight Operations Information System to provide even deeper insights. With over 75 global enterprise customers, including GE Healthcare, Flipkart, Titan, Diageo, Ultratech Cement, and Bridgestone, Intugine is at the forefront of transforming global supply chains. About the Role: Associate Manager - Customer Success The Associate Manager - Customer Success will play a vital role in the growth and operations of the business. This individual will take on a high level of responsibility, directly interacting with customers and service providers. As part of their role, they will manage and oversee the successful implementation of Intugine s solutions at mid-market customers, while ensuring optimal service delivery and continuous improvements in customer experience. Responsibilities: Lead the end-to-end implementation of Intugine s solution for mid-market customers, ensuring timely deployment and guiding the team through operational excellence processes. Travel to client locations to understand their needs, train them on Intugine s solutions, and build strong relationships. Collaborate with technical teams to configure and troubleshoot Intugine s software platform as per client specifications. Design, implement, and continuously improve processes, monitoring KPIs to ensure projects meet client requirements. Research and analyze new Intugine products and design processes for their implementation. Set up systems and processes that lead to 100% conformance to client specifications and requirements. Maintain strong communication with clients, managing expectations and addressing any technical issues or concerns. Requirements: 1-2 years of experience in product implementation, preferably in a B2B SaaS environment. Strong organizational skills, with the ability to manage multiple tasks and projects simultaneously. Excellent communication and interpersonal skills, enabling you to deal diplomatically with various stakeholders. Knowledge of supply chain management (SCM) is a plus. A systematic approach to problem-solving, with a keen eye for both big-picture strategy and small daily tasks. Ability to work autonomously and assume responsibility. Strong written and spoken English skills. Creative and innovative mindset to introduce new concepts and drive improvements. Soft skills, including time management, prioritization, and delegation, are essential. Perks at Intugine: Employee Stock Options Take a slice of the pie and grow with us. Comprehensive Health Cover For you and your loved ones. Personal Development Budget Upskill yourself; we ve got the bill. Flexible Working Hours Set your own work hours. Open Door Policy No cubicles, open collaboration. Generous Parental Leave Because work comes second sometimes. Documented Equal Pay Policy Ensuring fairness. Education Assistance Let us help you soar to new heights. Work Autonomy Enjoy complete ownership over your work. Employee Life Skill Training Program Sessions on tax saving, investments, mental well-being, health, and fitness. Company Outings Unwind with your teammates, work can wait. Paid Time Off Your well-being is our priority. If you're ready to make an impact and grow with a company that s shaping the future of supply chain technology, Intugine is the place for you. Join us and be part of our journey!

Project Manager - Bangalore Role: Project Manager Location: Bangalore Experience: 3 - 8 years Number of Positions: 1 Qualifications: Graduate/Postgraduate in Engineering or Computer Science or Relevant Job Description: Roles and Responsibilities: Ability to estimate the scope of the Product/Project. Ability to remove impediments enabling the team in work completion. Ability to manage and organize multiple Scrum Boards. Planning & Sequencing the Schedules & Activities using JIRA & MPP. Project Planning & Resource Planning for Agile+Waterfall Engagements. Ability to manage and streamline the deliverables. Exposure to various variants of Status Reporting for Business Technology Team (BTT) vs. Business Ops vs. Internal Stakeholders. Managing stakeholder communication (Internal & External). Skills Required: Telecom Experience. Agile Methodology. Project Planning. Project Quality and Delivery. Good to Have: Exposure to the Project Management Tools, Methodologies & Best Practices. Managing the change in Scope & Documenting also co-ordinate the documentation for technical deliverables. Exposure to CR, CO, PO Concepts and client follow-ups. General Abilities to track multiple teams, organizational initiatives (Staffing, PPA Activities etc.). What We Offer: Competitive salary and performance bonus. Internal training programs for continuous skill development. Opportunities to work on various technology platforms. Every individual is assigned with a technical mentor. Highly recognizable brand, allows you to take part in the CSR programs. Amazing culture, strong believers in Autonomy/Mastery/Purpose. Recognize and reward best talent and best performers. Environment that values technical excellence, innovation, and creativity. A place where people are good to each other and have fun. Reimbursement on select certification fee. Flexible yearly leaves policy. Health and medical Insurance. Career break for parental purpose and higher educations. Qualification : Graduate/Postgraduate in Engineering or Computer Science or Relevant

Senior Project Manager - Bangalore Location: Bangalore Role: Senior Project Manager Experience: 8+ years Number of Positions: 1 Qualifications: Relevant Bachelor's Degree Job Description: Key Responsibilities: End-to-End Project Management. Take responsibility for the complete software development life cycle of the project. Project Planning & Resource Planning for Agile+Waterfall Engagements. Stakeholder Management. Deliver the project on time, within budget, and to the required quality. Develop and manage the project budget, track project actuals, and create forecasts. Planning & Sequencing the Schedules & Activities using JIRA & MPP. Ability to manage and streamline deliverables. Skills Required: Telecom Experience. Agile Methodology. Project Planning. Project Quality and Delivery. What We Offer: Competitive salary and performance bonus. Internal training programs for continuous skill development. Opportunities to work on various technology platforms. Every individual is assigned a technical mentor. Highly recognizable brand, allows you to participate in CSR programs. Amazing culture, strong believers in Autonomy/Mastery/Purpose. Recognize and reward best talent and best performers. Environment that values technical excellence, innovation, and creativity. A place where people are good to each other and have fun. Reimbursement of select certification fees. Flexible yearly leave policy. Health and medical insurance. Career break for parental purposes and higher education.

Join Us as a Project Manager & Drive Business Solutions! Location: Hyderabad, India We are looking for an experienced Project Manager to coordinate and oversee the implementation of business solution applications within our organization. In this role, you will work closely with cross-functional teams, senior stakeholders, and clients to ensure seamless project delivery, effective communication, and continuous process improvement. You will be responsible for demand forecasting, budget monitoring, issue resolution, and application integration to ensure high-quality service delivery and customer satisfaction. Key Responsibilities Project Coordination & Delivery Manage and coordinate moderately complex to complex projects across functional areas or departments. Ensure business solution applications align with client requirements and organizational goals. Collaborate with senior team members to interpret demand forecasts and plan project execution. Oversee end-to-end project delivery, addressing issues and recommending adjustments when needed. Application & Account Management Oversee account-specific application issues and manage the prioritization of work requests. Work with account management teams to identify solution opportunities and drive implementation. Ensure seamless integration of existing, enhanced, and new applications into client environments. Identify and recommend improvements to increase customer and stakeholder satisfaction. Financial Oversight & Budget Compliance Track and monitor expenditures to ensure alignment with approved budgets. Identify, research, and escalate budget-related issues as needed. Stakeholder & Team Collaboration Facilitate communication between internal teams, functional departments, and clients. Ensure resource availability to meet client expectations. Provide leadership and mentorship to junior team members, fostering knowledge-sharing and professional growth. Required Skills & Experience Bachelor s degree in Business Administration, Engineering, Information Systems, or a related field (or equivalent experience). 6+ years of experience in support services, project management, or program management. Experience in technology solutions, including business applications, operating systems, and computer systems. Strong project management, analytical, and problem-solving skills. Excellent interpersonal, communication, and leadership abilities. Solid understanding of budgeting, accounting, and financial oversight. Ability to work independently and collaboratively in a fast-paced environment. Willingness to travel as required. Opportunity to lead impactful projects in a dynamic and evolving industry. Career growth & professional development with exposure to industry-leading solutions. Collaborative and inclusive work culture with mentorship and leadership opportunities. Competitive salary & benefits aligned with industry standards. If you're a passionate and results-driven project manager, we'd love to hear from you! Apply now and be part of a team driving innovation and efficiency in business solutions! Qualification : Bachelors degree in Business Administration, Engineering, Information Systems, or a related field (or equivalent experience).

About Oracle FSGBU and Banking Consulting NACA: Oracle Financial Services Global Business Unit (FSGBU) is a world leader in providing IT solutions to the Financial Services industry. Oracle s customers include ten of the top ten Global Banks, ten of the top ten Insurance companies, ten of the top ten Securities firms, five of the top five Mutual Fund companies and four of the top five World Stock Exchanges. With the experience of delivering value-based IT solutions to over 840 financial institutions in over 130 countries, the FSGBU understands the specific challenges that financial institutions face: the need for building customer intimacy and competitive advantage through cost-effective solutions while, simultaneously, adhering to the stringent demands of a dynamic regulatory environment. Our solutions have the world's most comprehensive and contemporary banking applications and provide a technology footprint that addresses their complex IT and business requirements. Banking Consulting NACA which is a part of Americas Region under FSGBU - Consulting delivers Oracle Technology and Applications solutions for clientele in the North America, South America and Caribbean region. The service offerings include Application Implementation, Managed Services and Customization development services for Oracle Financial Services Software Banking products. Your Opportunity This gives you an opportunity to apply your technology knowledge, skills and experience to work in the Banking Consulting team with a new generation of Oracle Banking products in next generation architecture built leveraging the latest technologies. Utilize your communication and service skills to provide support in addition to problem solving and technical skills. Our Ideal Candidate Should have excellent communication and presentation skills and can willing to go that extra mile to attain perfection. Effective verbal and written communication skills. Should be bilingual. Able to have effective written and verbal communication in Spanish and English. Proactive, willing to take ownership, ability to quickly learn new technologies and take up new tasks and initiatives. Should have excellent problem solving, analytical and technical troubleshooting skills. Ready for working in shifts. Your Responsibilities Be primary point of contact for a portfolio of Enterprise clients, coordinating with the L3 support teams to drive issues to resolution. Provide immediate assistance to end users for incidents / problems involving FLEXCUBE/OFSLL products. Perform first level analysis and diagnosis of incidents / problems for end-users. Collaborate daily with the L3 support & development teams to ensure proper information is available to them to triage and fix software bugs. Maintain and create documentation around technical troubleshooting and best practices. Keep technical documentation and procedures up to date. Provide technical assistance as needed for troubleshooting and customer service. Ensure technical problems are resolved in a timely manner. Provide input regarding methods to increase operational efficiencies and technical product improvements. Become internal expert on supporting FLEXCUBE, OFSLL software. Use defined standards/tools/processes to achieve deliverables that meet quality expectations of Oracle / Client. Document all work in accordance with agreed standards/processes applicable for Oracle / Client. Adhere to defined Change Control Process of Oracle / Client. Comply with Oracle / Client audit / Compliance requirements. Perform proper handover / knowledge transfer at end of each assignment. Timely status reporting to supervisor. Timely submission of timesheets and expenses for Oracle / Clients. Your Qualifications Mandatory A minimum of 2 years working experience as L2 application support engineer for Banking/Financials services application. Able to perform Issue Tracking on Application and follow-up for resolution of same with stakeholders. Experience in supporting Web-based business applications. Moderate knowledge in writing complex SQL queries. Working knowledge in UNIX Operating System. Skilled in creating and maintaining technical documentation. Should be bilingual. Able to have effective written and verbal communication in Spanish and English. Optional Possess good understanding of Core Banking. Experience with web services. Prior experience in supporting FLEXCUBE, OFSLL products is an added advantage. Soft/Behavioral Skills Works under pressure and can manage SLA s. Customer-friendly communication and attitude. Strong analytical skills, attention to detail - a problem solver. Excellent organization skills, ability to systematize and prioritize. Customer service experience and problem-solving skills. Patience and understanding. Investigation and diagnostic skills. Ability to multi-task and work with team to meet deadlines. Experience Experience of 2 to 4 years. Experience as L2 application support engineer for Banking/Financials services application. Educational and Other Qualifications Master s in computer application (MCA) or Engineering in computer science field or BS Computer Science with a 3.0 GPA or other relevant degree. Work Environment Should be willing to work remotely as well as travel to client locations. Should be willing to take up FLEXCUBE Technical certifications in functional areas as and when required. Ability to work in a high pressure, fast moving and challenging environment. Ready for on call support during off business hours on a need basis. Ready to work in shifts. Team player. Job Location: Bangalore, Chennai, Mumbai Qualification : Masters in computer application (MCA) or Engineering in computer science field or BS Computer Science with a 3.0 GPA or other relevant degree.