Client Interaction Jobs in Cochin

Implementation Engineer Location: Cochin Qualification: Any Graduate/Diploma/MCA/BTech Experience: 5+ years of experience Role Overview: We are seeking a highly skilled and experienced Senior Implementation Engineer to join our team. This role requires strong technical expertise, excellent problem-solving skills, and the ability to work closely with clients to ensure maximum satisfaction. If you are passionate about implementation and client support, this position is for you! Key Responsibilities: Software Installation & Configuration: Implement, install, and configure software solutions onsite at client locations. Troubleshoot and resolve any software issues by working closely with the development team. SQL Scripting & Customization: Develop and modify SQL scripts to install new clients and add new functionality. Assist with client database script customization and troubleshooting to meet specific client needs. Server & Web Service Configuration: Collaborate with external vendors to configure server domains, routers, firewalls, SSL certificates, and web services to ensure a secure and functional environment. Testing & Issue Documentation: Execute test plans and document issues encountered during the implementation process. Communicate and prioritize bugs with the development team for new software releases. Client Communication & Support: Work closely with clients, providing excellent support and solving customer queries related to software implementation. Build and maintain healthy business relationships with clients, ensuring maximum customer satisfaction. Additional Responsibilities: Perform any other duties related to the role as needed to support the team and ensure smooth operations. Skills & Requirements: Communication Skills: Excellent written and verbal communication skills in English (mandatory). Technical Expertise: Ability to conduct a scope study at client sites and effectively communicate the findings with the development team. Basic knowledge of software coding (e.g., HTML) for customizations. Database Knowledge: Experience in Oracle DBA is a plus but not mandatory. Problem-Solving Skills: Ability to troubleshoot and resolve issues efficiently. Strong technical aptitude for configuring and optimizing client systems. Career Growth: Opportunity to work with cutting-edge technologies and expand your expertise in software implementation. Client Interaction: Work closely with clients, building relationships and ensuring high customer satisfaction. Collaborative Environment: Join a dynamic team where your skills and contributions will make a significant impact. Competitive Compensation: Competitive salary, benefits, and career advancement opportunities. Qualification : Any Graduate/Diploma/MCA/BTech

Job Summary: Business Development Executive (IT Services) We are seeking a self-driven and results-oriented Business Development Executive to join our IT services sales team. In this role, you will take ownership of your sales success, leveraging your expertise in prospecting, relationship-building, and closing deals. The ideal candidate will have a proven track record in IT services sales, strong communication skills, and the ability to work independently in driving revenue growth. Key Responsibilities: Sales Strategy and Planning: Take complete ownership of developing and implementing effective sales strategies to achieve revenue targets. Identify and pursue new business opportunities through market research, networking, lead generation, and cold calling. Independently analyze market trends and competitor activities to refine sales strategies. Client Acquisition and Relationship Management: Identify potential clients and key decision-makers within target organizations. Conduct meetings, presentations, cold calls, and product demonstrations to establish rapport and close deals. Build and maintain strong, long-lasting relationships with clients by understanding their unique needs and offering tailored solutions. Ensure a proactive and consistent follow-up process to nurture client relationships. Sales Process Management: Manage the entire sales cycle from initial outreach to deal closure with minimal reliance on external inputs. Prepare and deliver compelling proposals, quotes, and contracts to prospective clients. Negotiate terms and conditions to maximize revenue and profitability. Maintain accurate records of sales activities, client interactions, and pipeline status in the CRM system. Performance Tracking and Reporting: Continuously monitor your sales performance, including lead conversion rates, pipeline status, and revenue achievements. Provide regular updates to the sales manager on progress, challenges, and actionable insights for improvement. Qualifications: Bachelor s degree in Business, Marketing, Information Technology, or a related field. 1 2 years of experience in IT services sales or a similar role. Proven track record of meeting or exceeding sales targets. Strong understanding of IT services, solutions, and industry trends. Excellent communication, negotiation, and presentation skills. Proficiency in using CRM software and other sales tools. Self-motivated, goal-oriented, and capable of driving results independently. Cold-calling experience and expertise in lead generation. Strong organizational skills and the ability to prioritize tasks effectively. Qualification : Bachelors degree in Business, Marketing, Information Technology, or a related field.

Front Office Executive About the Role We are seeking a Front Office Executive with a warm, compassionate, and professional demeanor to be the welcoming face of our organization. This position is perfect for candidates who are fresh out of college or have up to one year of relevant experience. If you have a passion for customer service and enjoy making a positive impression, we invite you to join our team and grow with us! What You Will Do Greet visitors, clients, and employees warmly, ensuring they feel valued as soon as they enter the premises. Manage incoming phone calls, emails, and inquiries with clarity and empathy, directing them to the appropriate personnel or department. Maintain a clean, organized, and inviting reception area. Coordinate incoming and outgoing mail, deliveries, and general office supplies. Assist with calendar management, scheduling appointments, and coordinating meeting rooms. Communicate any schedule changes promptly. Support in planning and executing company events and ensuring all logistics run smoothly. Make travel arrangements for employees and visitors, including booking flights, accommodations, and local transportation, while adhering to company policies and budgets. Handle insurance procedures, file claims, maintain necessary records, and coordinate with providers for timely resolution. Provide a compassionate and empathetic approach when addressing inquiries or concerns, ensuring issues are resolved efficiently and positively. Collaborate with other departments, especially HR and Administration, to streamline daily operations and ensure smooth workflows. What Makes You a Great Fit Bachelor s degree in any discipline. Experience: 0 1 year in a front office or administrative role (freshers are welcome to apply). Communication Skills: Strong verbal and written communication abilities; comfortable interacting with diverse groups. Empathy & Compassion: Able to handle visitors and colleagues with patience, understanding, and genuine care. Maintain a neat, poised, and approachable presence at the front desk. Familiar with MS Office (Word, Excel, Outlook) and open to learning new tools. Organization & Time Management: Capable of managing multiple tasks, prioritizing responsibilities, and meeting deadlines efficiently. Competitive salary and benefits package. Opportunity to grow and develop in a supportive and dynamic work environment. The chance to be the friendly face and first point of contact for everyone who interacts with our company.

Inside Sales Specialist About KeyValue Software Systems KeyValue Software Systems is a leading product outsourced development company specializing in providing customized software development services to businesses worldwide. We partner with clients across various industries and geographies to deliver innovative and tailored solutions. We are looking for an Inside Sales Specialist to join our dynamic team. In this role, you will play a crucial part in driving sales efforts, nurturing client relationships, and expanding our customer base in existing and new markets. What You Will Do Prospect and generate new leads through research, cold calling, email campaigns, and networking to build a strong sales pipeline. Identify key decision-makers within target organizations and engage in strategic conversations to understand their business needs and pain points. Conduct product demonstrations and/or presentations to potential clients, effectively communicating the value proposition and benefits of our services. Develop and maintain strong relationships with prospects and clients through regular follow-ups, addressing their inquiries, and providing accurate information about our services. Collaborate with the marketing team to support lead generation initiatives, such as content creation, webinars, and events. Meet or exceed monthly and quarterly sales targets and contribute to the overall revenue growth of the company. Stay up-to-date with industry trends, competitors, and market conditions to identify opportunities and make recommendations for sales strategies. Utilize CRM software to manage and track leads, opportunities, and sales activities accurately. Collaborate with cross-functional teams, including product managers, technical leads, and executives, to ensure smooth handover of projects from sales to delivery teams. Provide timely and accurate sales reports, forecasts, and market feedback to the management team. What Makes You a Great Fit Bachelor s degree in Business, Marketing, or a related field. 1-3 years of experience in inside sales, preferably in the software development or IT services industry. Strong understanding of technology solutions and experience selling software development or IT services. Excellent communication and interpersonal skills, with the ability to engage with clients at various organizational levels. Proactive and self-motivated, with the ability to work independently and as part of a team. Results-oriented mindset with a track record of meeting or exceeding sales targets. Familiarity with CRM software and proficiency in Office Suites (Excel, Word/Docs, Powerpoint/Slides). Competitive compensation packages. Opportunities for professional growth and development. A dynamic and collaborative work environment. Qualification : Bachelor's degree in Business, Marketing, or a related field.

Job Highlights We are hiring Candidates who would be a part of Pre Sales team, responsible for tele-calling, lead generation and appointment setting with the prospective clients. Job Description Appointments setting, lead generation, prospecting for new clients by contacting potential clients discovering and exploring opportunities. Using the information provided and follow the instructions to perform the specified role. Would be the first tier involved in Lead verification/scrubbing. The Pre Sales Executive will consult with decision makers about their technology requirements. Must be able to handle all aspects of the Pre sales process, i.e identifying target clients, analyzing a company s needs, showcasing our expertise and value proposition and explaining advantages & setting appointments with our sales team for closing the sale. Responsibilities include Interaction with the assigned leads. Involves interaction with overseas prospecting clients & rapport building. Involves scheduling specified appointments from the leads provided,which includes arranging in-person or phone meetings, speaking with potential customers & understanding their specific software/Application related requirements. Invloves up selling to the existing clients. Weekly reports summarizing prospects, appointments, and schedule (use of CRM software may assist with this.) Desired Qualification & Experience Must have B2B company experience. 1+ years experience selling products, software product or services to the North American Market is required. Experience with lead pre-qualification, list management Outgoing personality with strong interpersonal skills. Neutral Accent with experience in Telemarketing/Tele-calls & Lead generation is essential. Strong computer skills, internet savvy, and ability to learn new skills with training. Excellent written and verbal communication skill in English. A strong work ethic, self-disciplined and self-motivated. Organized, detail-oriented with a zeal in sales. BBA/Degree in Literature/Communicative English. Qualification : BBA/Degree in Literature/Communicative English.

Senior Customer Support Specialist Kochi Location: Cochin, India Employment Type: Full-Time Work Mode: Work from Office Experience Required: 5 to 10 years Job Summary We are seeking a highly experienced and proactive Senior Customer Support Specialist to join our team in Kochi. If you are passionate about delivering exceptional customer service, have a strong technical background, and thrive in a fast-paced support environment, we want to hear from you. Key Responsibilities Customer Support: Deliver expert-level assistance to customers regarding our software, digital platforms, and recruitment-related tools. Reporting Development: Collaborate with the product team to build and enhance reporting features as we launch our new software. Live Chat Management: Operate our integrated live chat system to provide real-time support and improve response efficiency. Ticketing System Administration: Maintain and streamline our ticketing system to ensure quick and effective resolution of client issues. Desired Candidate Profile Excellent Communication Skills: Strong written English and the ability to handle customer interactions with professionalism and empathy. Technical Proficiency: Deep understanding of software platforms with a fast learning curve for new tools and systems. Analytical & Problem-Solving Skills: Ability to troubleshoot and resolve technical challenges independently. Reporting Expertise: Hands-on experience in data analysis and report generation, preferably within a tech or SaaS environment. Join us in delivering top-tier support and shaping the future of our customer experience. Apply now to become a vital part of our growing team.

Job Summary: Marketing Specialist (B2B IT, UK Market) We re looking for a dynamic Marketing Specialist with experience in IT-based B2B marketing and strong communication and presentation skills. The role involves developing and executing tailored marketing strategies to engage prospects and foster brand visibility in the UK market. This individual will work closely with our sales team, focusing on targeted outreach and building impactful connections. Ideal candidates are creative, proactive, and committed to exploring new strategies to enhance engagement and brand recognition. Key Responsibilities: Develop and implement engagement tactics for prospect outreach, including personalized content and interaction strategies across platforms (primarily LinkedIn). Build connections within target networks, strategically interacting with key individuals to raise brand visibility. Collaborate with the sales team to create engaging content (newsletters, snippets, carousels, etc.) tailored to market trends and client needs. Conduct SEO and marketing optimizations to boost online presence. Research and propose innovative methods to connect with and nurture leads. Qualifications: Bachelor s degree in Marketing, Business, or related field. 2-3 years of experience in B2B marketing, ideally in the IT industry. Strong written and verbal communication skills. Experience in creating engaging content and conducting outreach on LinkedIn. Proactive, results-oriented, and adaptable to changing market dynamics. Qualification : Bachelors degree in Marketing, Business, or related field.

Motion Graphics Designer About the Role We are looking for an inspired and enthusiastic Motion Graphics Designer to join our design team and create engaging assets for use across various platforms, including digital products, social media, and marketing materials. The ideal candidate should have a passion for visual storytelling and the ability to collaborate with product designers to deliver high-quality, impactful designs. Excellent communication skills and a keen sense of creativity are essential. What Makes You a Great Fit Proficiency in Adobe Premiere Pro, After Effects, Blender, Cinema 4D, or any other 2D/3D software. Good knowledge of Adobe Illustrator and Adobe Photoshop. Knowledge in design thinking, storyboarding, video editing, voice synchronization, motion graphics, and accessibility. Excellent communication skills and the ability to collaborate effectively with stakeholders. A clear sense of taste in visual design and an eye for aesthetics. Ability to thrive in a fast-paced startup environment and take ownership of projects. What You Will Do Conceptualize and create motion graphics for a variety of projects, including videos, films, websites, social media, and mobile applications. Collaborate with product teams to understand project goals, target audience, and requirements in order to create micro-animations and dynamic interactions that enhance the user experience. Design and develop storyboards, animatics, and other visual representations to communicate design ideas. Create animations, GIFs, visual effects, and other motion graphics using various software tools such as Adobe After Effects, Maya, Blender, Cinema 4D, and more. Edit and enhance video and audio footage to create cohesive, engaging content that resonates with the target audience. Create marketing videos that align with brand messaging. Stay up-to-date with the latest design and technology trends to ensure the final product is innovative and cutting-edge. Manage multiple projects and deadlines, ensuring that each project is completed on time and within budget. Present designs and concepts to clients and stakeholders, incorporating feedback to refine the final product. Deliver brand graphics to support a smooth customer experience. Work independently or as part of a team to prioritize workload and adapt to changing project scopes and requirements. Collaborate with the marketing team to provide design support for events, conferences, and other marketing initiatives. Good to Have Illustration, sketching, photography, and visual design skills. Competitive salary and benefits package. Opportunities to work on a wide range of creative projects. A collaborative and dynamic work environment.

Role Overview: We are looking for dynamic, innovative individuals to lead our cutting-edge software development projects. Our projects involve working on API-driven solutions, ranging from collaboration tools to API abstraction layers and gamification applications. You will play a key role in designing, developing, and scaling solutions to handle large-scale demands while maintaining system reliability. This is a highly collaborative role requiring interaction with cross-functional teams and clients. Key Responsibilities: Software Life Cycle Management: Lead consulting sessions, requirement gathering, and validation with clients. Approve requirements and prepare use cases or architecture documents for developers. Coordinate with QA teams and ensure software is tested thoroughly. Regularly interface with finance, sales, and internal teams to ensure seamless communication. Take ownership of product delivery, maintenance, and feature enhancements. Technical Expertise & Development: Design, develop, and maintain RESTful APIs and integrate various services. Ensure the software developed can scale and perform under high-demand conditions. Troubleshoot and optimize performance to avoid large-scale failures. Project Management & Collaboration: Manage projects using SCRUM, Kanban, or Agile methodologies. Use project tracking and bug tracking tools like Bugzilla, Jira, SVN, Git, and more. Maintain periodic status updates with the client and internal team. Technical Skills & Qualifications: Education: Bachelor s or Master s Degree in Computer Science or related fields. Experience: 8+ years in software development, with an expert level of experience in programming, design, and analysis. Must have worked in international, multi-cultural environments. Technologies & Tools: Proficiency in Java, Python, EJB, Perl, PHP stack. Hands-on experience with databases such as Oracle, PostgreSQL, MySQL, MongoDB, and others. Experience with cache systems like Memcache, Redis, and search engines like ElasticSearch or Solr. Familiarity with DevOps, Jenkins, Hudson, and Atlassian tools. Domain Expertise: Telecom, networking, or finance domains, with a strong focus on backend technologies. Methodologies: In-depth experience in Agile development using SCRUM or Kanban. Exposure to waterfall project management methods is a plus. Project Management Tools: Familiarity with tools such as Jira, Clearcase, PivotalTracker, and SVN/Git for project tracking and bug tracking. Desired Skills: Strong Communication Skills: Must be able to effectively communicate complex ideas to both technical and non-technical stakeholders, including clients. Ability to work effectively with culturally diverse teams. Leadership: Ability to lead and mentor teams, ensuring that the development process is efficient and the team is motivated. Compensation: Current CTC should be 9 Lakhs per annum or above. Qualification : Bachelors or Masters Degree In Computer Science Engineering

Role Purpose: The purpose of this role is to design the organization s computer and network security infrastructure, ensuring the protection of systems and sensitive information from cyber threats. Key Responsibilities: 1. Cyber Security Strategy and Architecture: Design and develop enterprise-level cybersecurity strategies and architectures. Evaluate business strategies, conduct security vulnerability assessments, and analyze risks. Identify risks associated with business processes, operations, information security programs, and technology projects. 2. Threat Identification and Mitigation: Identify and communicate current and emerging security threats. Design and implement security architecture elements to mitigate emerging threats. Identify security gaps in existing and proposed architectures and recommend enhancements. 3. Security Design and Compliance: Conduct product fit analysis for end-to-end security, ensuring coverage across architecture aspects like Layered Security, Zoning, Integration, API, Endpoint Security, Data Security, and Compliance. Demonstrate expertise in security assessments against frameworks such as NIST, SANS, and CIS. Provide support during the deployment, configuration, integration, and administration of security technologies. Apply ITIL processes such as incident management, configuration management, change management, and problem management. 4. Disaster Recovery and Solution Provision: Assist in disaster recovery during security breaches, attacks, or unauthorized activities. Provide solutions for RFPs received from clients and ensure design assurance. Develop strategies to manage cyber risk security solutions, aligning with business objectives. 5. Technical Leadership and Solution Design: Lead the design, development, and implementation of custom solutions using modern technology. Analyze current solutions, identify improvements, and propose target state solutions with trade-offs. Articulate architectural targets, recommendations, and reusable patterns. Evaluate and recommend solutions for integration with the technology ecosystem. 6. Industry Trends and IT Needs: Stay informed on industry trends and emerging technologies to support current and future IT needs. 7. Stakeholder Coordination and Audit Assistance: Liaise with stakeholders on cybersecurity issues, providing timely support and future recommendations. Assist in maintaining an information security risk register and support internal and external audits. Ensure the implementation of security best practices to meet business, customer, and regulatory requirements. 8. Training and Awareness: Assist in creating and delivering cybersecurity awareness training for team members and clients. Provide training on issues like spam, malicious emails, and other security concerns. Stakeholder Interaction: Internal Stakeholders: Program Manager/Director: Regular reporting and updates. Infrastructure (CIS team): For infrastructure support. External Stakeholders: Customer: Coordinate for security breaches and resolutions. Competencies: Functional Competencies/Skills Leveraging Technology: Knowledge of current and upcoming security technologies (e.g., Firewalls, IPS, DDoS, SIEM, WAF, Endpoint security), and understanding of compliance regulatory requirements such as PCI DSS, HIPAA, etc. (Expert level). Systems Thinking: Understanding of the interrelatedness and interdependencies within systems, and performing problem-solving in complex environments (Expert level). Leveraging Technology: In-depth mastery of ecosystem technology, commanding expert authority and respect (Master level). Technical Knowledge: Certifications like Certified Information Systems Security Professional (CISSP), Cloud Architect Certification from AWS and Azure, ToGAF, or SABSA certification (Master level). Behavioral Competencies: Effective Communication: Clear communication in both technical and non-technical contexts. Managing Complexity: Ability to handle complex problems and solutions effectively. Client Centricity: Focus on delivering value to clients, understanding their needs. Technology Acumen: Strong understanding of evolving technology trends. Innovation: Continuously seeking new and innovative solutions to security challenges. Problem Solving Approach: Proactive approach to identifying and resolving issues. Collaborative Working: Ability to work with various teams to achieve goals. Execution Excellence: Commitment to high standards in execution and delivery. Performance Metrics: 1. Customer Centricity: Timely resolution of security breaches for end-users and stakeholders. Client satisfaction, educating clients, and suggesting the right controls to improve security. 2. Support Sales Team: Percentage of proposals with a Quality Index greater than 7. Timely support for proposals and identifying opportunities for new business or lead generation. Number of proposals led to drive business outcomes.

Pre Sales Executive Location: Cochin Experience: 1+ years in B2B sales or lead generation targeting North American markets Job Overview: Join the Pre Sales team as a key player responsible for lead generation, tele-calling, appointment setting, and engaging with prospective clients, primarily in the North American market. This role involves understanding client requirements, building relationships, and scheduling meetings for the sales team to close deals. Key Responsibilities: Generate leads through tele-calling and prospecting potential clients. Verify and qualify leads; scrub lists to maintain accuracy. Interact with assigned leads and build rapport, including overseas clients. Schedule appointments (phone/in-person) based on prospect interest and requirements. Understand client software/application needs and effectively communicate the company s value proposition. Upsell products or services to existing clients. Maintain detailed weekly reports on prospects, appointments, and schedules, possibly using CRM tools. Qualifications & Skills: 1+ years experience in B2B sales, telemarketing, or pre-sales with exposure to the North American market. Experience in lead pre-qualification and list management. Strong interpersonal and communication skills; neutral English accent essential. Proficient computer skills and quick learner. Organized, detail-oriented, and motivated with a strong work ethic. Educational background: BBA, Degree in Literature, or Communicative English. Qualification : Educational background: BBA, Degree in Literature, or Communicative English.

Business Development Digital Marketing Location: Cochin Experience Level: Entry to Mid-Level Education: Graduate (Any Discipline Preferred) Job Summary: We are looking for a proactive and energetic individual to join our Business Development team with a focus on Digital Marketing. You will be responsible for generating leads, pitching digital marketing solutions to potential clients, and supporting brand-building initiatives. Ideal for a self-starter with a flair for networking, communication, and digital trends. Key Responsibilities: Build and nurture contacts and networks to identify new business opportunities. Generate, qualify, and manage leads to build a strong sales pipeline. Pitch digital marketing strategies to potential clients based on brand needs. Support brand-building and visibility through various channels. Assist in creating and delivering effective client presentations and proposals. Required Skills: Strong understanding of branding, marketing, and digital platforms. Excellent verbal and written communication skills. Comfortable with social media platforms, internet research, and MS Office tools. Creative flair and ability to craft catchy, conversational pitches. Good presentation skills both creating and delivering. Entrepreneurial mindset must be a self-starter and independent thinker.

Senior UX Analyst Location: Cochin Experience: 2-5 Years Employment Type: Full-time About Fingent At Fingent, we believe in the power of technology to positively impact lives those who use it, build it, and the society around it. Our mission is to create beautiful, usable, and compelling software that solves complex business challenges. We nurture a team of passionate professionals who excel in bringing out the best in themselves, their peers, and their clients. Role Overview We are seeking a Senior UX Analyst who will be responsible for understanding user needs and creating compelling, intuitive designs for digital products. You will play a key role in driving user-centered design decisions, creating user personas, user journeys, and collaborating closely with developers and other team members to deliver exceptional experiences. Roles & Responsibilities User Research: Conduct user interviews and research to understand pain points, needs, and opportunities for improvement. User-Centered Design: Work on sitemaps, user journeys, and workflows, translating research insights into actionable design ideas for new products and features. Wireframing & Prototyping: Develop wireframes, sketches, and interactive prototypes to assess the feasibility of design concepts quickly. Customer Experience Advocacy: Serve as the voice of the customer, advocating for their experience when making design decisions. Cross-functional Collaboration: Work closely with designers, developers, and other functional specialists to create detailed deliverables, ensuring design decisions align with the technical and business goals. Skills & Qualifications User-Centered Design Expertise: Knowledge and application of design thinking principles and the ability to empathize with end users. Research Skills: Proficient in conducting user research through interviews and workshops with end users and business stakeholders. Prototyping & Wireframing: Experience in preparing sitemaps, customer journey maps, wireframes, and prototypes for both web and mobile applications. Communication: Ability to explain complex design concepts clearly to stakeholders, clients, and cross-functional teams, and advocate for user needs. Visual Design Skills: A strong sense of visual design, with an ability to create appealing and functional user interfaces. Tools & Software: Expertise in standard UX design software such as Figma, Adobe XD, Sketch, etc. Strong Analytical Skills: Ability to interpret user data and translate it into actionable design improvements. Communication Skills: Excellent written and verbal communication skills in English. Project Management: Understanding of common software project management and development practices. Good to Have A strong portfolio demonstrating your UX research and design capabilities. Experience with AR/VR design is a plus. By joining Fingent, you ll be a part of a dynamic team that values creativity, innovation, and user-centered design. You will have the opportunity to work on impactful projects, shaping the future of user experience for our clients. As part of our team, you ll be able to grow your skills, contribute to exciting challenges, and be a key player in our mission to deliver exceptional software solutions.

Job Title: Digital Marketing Executive (Client Projects) Location: Cochin, India Job Summary: As a Digital Marketing Executive at Infintor, you'll have the opportunity to take your 1-year experience and apply it to managing and leading client projects. You will work closely with our clients, develop strategies, and execute digital marketing campaigns to deliver measurable results. Key Responsibilities: Client Engagement: Act as a key point of contact for clients, understanding their goals, and translating them into effective digital marketing strategies. Digital Strategy: Develop, implement, and manage tailored digital marketing strategies for clients, aligning with their business objectives. Campaign Execution: Oversee the execution of digital marketing campaigns, including content creation, social media management, SEO, PPC advertising, email marketing, and more. Performance Analysis: Continuously monitor and analyze campaign performance, providing regular reports and insights to clients and internal teams. Budget Management: Assist in managing client budgets effectively, optimizing spend for maximum ROI and ensuring transparency in financial matters. Creative Solutions: Collaborate with our creative and technical teams to deliver innovative solutions that meet and exceed client expectations. Client Relationships: Cultivate strong client relationships, becoming a trusted advisor on digital marketing matters and identifying opportunities for growth. Qualifications and Skills: Bachelor's degree in Marketing, Business, or a related field (a degree in Digital Marketing is a plus). Minimum of 1 year of experience in digital marketing, including client project management. Solid understanding of digital marketing concepts, tools, and platforms. Proficiency in digital marketing tools and software, such as Google Analytics, SEO tools, and email marketing platforms. Excellent written and verbal communication skills. Analytical mindset with the ability to interpret data and make data-driven decisions. Creative thinking and problem-solving skills. Up-to-date knowledge of industry trends and best practices. Join Our Team: If you are passionate about digital marketing, possess 1 year of experience, and want to take your career to the next level, we invite you to join our team at Infintor. Together, we'll drive the success of our clients and contribute to their growth. Qualification : Bachelor's degree in Marketing, Business, or a related field (a degree in Digital Marketing is a plus).

Job Title: Project Coordinator The Project Coordinator will be responsible for coordinating various project activities, including documentation, wire framing, SRS preparation, client meetings, requirement gathering, and team coordination. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks simultaneously. Key Responsibilities: Project Documentation: Prepare, maintain, and update project documentation, ensuring all records are accurate and up-to-date. Wire Framing: Develop wireframes to illustrate the layout and functionalities of projects, providing a visual guide for developers and stakeholders. SRS Preparation: Create and maintain Software Requirements Specifications (SRS) documents, ensuring they meet client requirements and project goals. Client Meetings: Schedule, organize, and participate in client meetings to discuss project scope, requirements, and progress. Document meeting minutes and follow up on action items. Requirement Gathering: Work closely with clients to gather and define project requirements, ensuring a clear understanding of their needs and expectations. Team Coordination: Coordinate with business teams, developers, and other stakeholders to ensure smooth communication and collaboration throughout the project lifecycle. Task Management: Track project tasks, deadlines, and milestones, ensuring timely completion and delivery of project components. Reporting: Prepare and present regular project status reports to management and clients, highlighting key achievements, risks, and issues. Qualifications: Bachelor s degree in Business Administration, Information Technology, or a related field. 4 years of experience in project coordination, project management, or a similar role. Strong understanding of project management methodologies and tools. Proficiency in wire framing tools and software (e.g., Balsamiq, Axure, Sketch). Excellent written and verbal communication skills. Strong organizational and time management abilities. Ability to work independently and as part of a team. Experience with SRS preparation and documentation is a plus. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Project). Qualification : Bachelors degree in Business Administration, Information Technology, or a related field.

Business Associate (Freshers Welcome!) Kochi, India | Dept: BPO | Dec 2024 Batch Just graduated? Looking for your first big break? We got you. We re on the hunt for curious minds ready to learn, grow, and get things DONE. No past experience? No problem. If you ve got the attitude, we ll help you build the skills. What you ll be doing Double-checking and verifying data like a detail-obsessed detective Learning new tools, tricks, and tasks on the go Solving problems and thinking on your feet Taking ownership and stepping up when it counts Strong communication (yes, that means emails AND talking to humans) Comfortable using a computer you don t need to be a coder, just not scared of tech Eagerness to learn + a mindset that says I got this We don t care where you come from we care where you re going Diverse, inclusive, and actually fun to work with Real growth, real support, real impact

Graphic Designer Kochi Location: Kochi, India Experience: 2-3 years Dept: Digital Marketing Who we re looking for: A creative wiz with a killer portfolio who knows their way around Adobe and all things design. If you love crafting eye-catching graphics, editing videos, and bringing motion to life this is your jam. What you ll do: Create stunning illustrations and graphics that pop Work your magic with Adobe Suite + other design tools Design eye-catching motion graphics and edit videos like a pro Keep an eagle eye on details and aesthetics (because looks matter!) Communicate clearly and vibe well with the team Manage your time like a boss and meet deadlines without stress Bonus points if: You ve got a degree in Design, Fine Arts, or something similar You can bring fresh ideas and energy to the table We re all about diversity, creativity, and a chill work environment where your skills can shine. Smash that apply button and let s create something awesome together!

UI Engineer Front-End Development Specialist Location: Cochin Experience Required: 3 to 10 years Job Purpose We are seeking a talented UI Engineer to craft seamless, scalable, and visually engaging web interfaces. This role involves translating UI/UX designs into responsive front-end code, optimizing performance, and ensuring accessibility compliance in line with WCAG guidelines. You will work closely with Back-end Developers, Visual Designers, and UX professionals to deliver high-quality web experiences across platforms. Role Overview The ideal candidate is a creative and detail-oriented developer who understands both the aesthetic and technical aspects of user interface engineering. Your primary responsibility will be implementing design into functional code using modern web technologies, while ensuring speed, accessibility, and reusability. You ll help define how applications not only look, but also perform in real-world environments. Key Responsibilities Component-Based UI Development: Create modular and scalable UI components aligned with modern development standards. Reusable Code Libraries: Build and maintain reusable code for future use and faster implementation. Cross-Browser Compatibility: Ensure consistent behavior and appearance across all major browsers. Accessibility Focus: Implement and adhere to WCAG standards for inclusive design and accessibility. Performance Optimization: Develop features that enhance the user experience while optimizing speed and scalability. Technical Skills Strong knowledge of HTML5, CSS3, and modern JavaScript frameworks. Experience with CSS preprocessors like SASS or LESS. Proficient in using version control systems such as Git and Bitbucket. Familiarity with testing/debugging tools such as BrowserStack and SonarQube. Additional Requirements Stay current with evolving UI engineering trends, technologies, and design strategies. Strong analytical and problem-solving skills with a focus on performance and code quality. Collaborative team player with the ability to create intuitive, high-performing interfaces.

Senior Visual Designer Creative Lead for Brand & Motion Design Location: Cochin Experience Required: 10+ years in professional visual design Job Purpose We are seeking a visionary Senior Visual Designer to lead visual storytelling across digital, motion, and print platforms. This role is ideal for a creative leader who can drive brand presence, craft high-impact visuals, and mentor a growing design team. You ll collaborate across departments to ensure every asset communicates with clarity, emotion, and strategic intent. Key Responsibilities Visual & Brand Design Excellence: Develop cohesive design systems across branding, campaigns, and internal communication. Apply advanced knowledge of typography, color theory, and composition. Motion Graphics & Video: Create dynamic motion graphics, explainer videos, and animations using tools like Adobe After Effects and Lottie. Stay aligned with modern motion design trends. AI & Emerging Design Tools: Enhance storytelling and efficiency using tools like Adobe Firefly, Runway ML, Midjourney, and other AI-driven platforms. Cross-Platform Adaptability: Tailor designs for web, mobile, and social media, ensuring platform-specific best practices and accessibility standards are met. Mentorship & Creative Collaboration: Guide junior designers, share design feedback, and collaborate with content, marketing, and product teams to maintain creative alignment. Print & Physical Media: Design and deliver high-quality print assets such as brochures, posters, event branding, and flyers. Prepare production-ready files with full understanding of printing techniques and finishes. Requirements & Additional Information Portfolio Required: Applicants must submit a current portfolio demonstrating a diverse body of work across digital, motion, and print. Strong visual communication, attention to detail, and creative problem-solving skills.

Introduction A career in IBM Software means you'll be part of a team that transforms our customer s challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive Your role and responsibilities We're looking for a UX Designer who can bring some serious (and fun) design chops to our team of veteran product designers. As a User Experience Designer at IBM, you will create human-centered experiences by designing the structural and informational foundation for products, and systems. You will facilitate the delivery of all elements, interactions, and decisions that add value to the user experience of IBM products. You ll join IBM Studios Kochi, where we work in a hybrid environment and spend 3 days per week in office to collaborate, learn from each other, and build our design community. Join IBM's worldwide design organization for AI Applications, where our mission is to empower users to do their best work through intuitive and visually engaging interfaces. As a Designer, you'll play a crucial role in creating end-to-end customer experiences for AI-enabled solutions that help businesses make informed, data-driven decisions. Responsibilities: Translate Insights into Designs: Convert actionable insights from the design research team into low and high-fidelity mock-ups, patterns, prototypes, and development-ready specifications. Create Visual Assets: Develop high-fidelity mock-ups, graphics, design patterns, prototypes, and demos to enhance user interfaces. Collaborative Development: Work closely with design team members and developers to build, update, and modernize software product user interfaces using agile methodologies. Scenario Design: Design business process scenarios and flows for user interfaces and demonstrations. Feedback Loop: Share work-in-progress designs and actively engage in giving and receiving constructive critique. Business Context: Understand business problems across our customer base to provide context for deliverables. Cross-Team Collaboration: Collaborate with various stakeholders such as design researchers, content designers, developers, product owners, etc., across worldwide teams. Design Thinking Workshops: Plan, lead, and moderate virtual and in-person design thinking workshops. A portfolio of work samples that demonstrate an understanding of user-centered design, interaction design, visualizations of complex experiences such as flows, scenarios, personas, etc. (any fidelity) and demonstration of delivering exceptional user-centered outcomes to market Mastery of design and prototyping tools such as Figma Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 2+ years of experience. Strategic thinking with ability to untangle complex information and share it across teams in a digestible format, aligning design goals with business goals A drive to embrace technical domains and explain the problem space Solid understanding of fundamental design principles (typography, layout, grid systems, hierarchy, color, composition) Experience in leading agile practices, design thinking and influencing projects through human-centered design principles Excellent communication and storytelling skills in English Ability to work from the office in Kochi 3 days per week