Client Interaction Jobs in Noida

Position Title: Executive / Senior Executive Inside Sales (B2B) Location: Noida Employment Type: Full-Time About DPD Technologies At DPD Technologies, we are the creators of QueueBuster , a powerful Mobile POS solution built to serve businesses of all sizes from large-format retail chains to street-side kiosks. QueueBuster enables seamless management of billing, inventory, CRM, loyalty, and online orders through a single platform, anywhere and anytime. We foster a collaborative, flexible, and empowering work environment where innovation thrives and individuals grow. If you re passionate about sales and excited by the fast pace of a growing tech startup, you ll feel right at home with us. Role Overview We are seeking dynamic and driven Inside Sales Executives / Senior Executives to join our high-performing B2B sales team. In this role, you will be responsible for lead generation, client outreach, relationship management, and closing new business deals. You will be the first point of contact for potential clients and play a pivotal role in driving our growth. Key Responsibilities Manage end-to-end inside sales cycle from lead generation to closing deals. Reach out to prospective B2B clients via cold calls, emails, and follow-ups to generate interest and qualify leads. Conduct introductory calls and product demos to understand client needs and position QueueBuster as the right solution. Consistently achieve or exceed daily outreach targets (120 150 calls/day). Maintain detailed and accurate records of interactions in the CRM/database. Build and nurture strong client relationships by providing an exceptional customer experience. Clearly communicate the product s value proposition and address objections confidently. Coordinate with cross-functional teams to ensure smooth onboarding and customer satisfaction. Go the extra mile to meet sales quotas, follow up on leads, and facilitate future sales opportunities. Required Qualifications & Experience Bachelor s degree in Business, Sales, Marketing, or a related field (MBA preferred). 2+ years of experience in Inside Sales, B2B Sales, or Business Development. Proven track record of lead generation, prospecting, and closing deals. Strong understanding of the sales process, from prospecting to negotiation and closure. Excellent verbal and written communication and presentation skills. Strong interpersonal skills and ability to build rapport quickly with clients. Highly target-driven, self-motivated, and results-oriented. Strong negotiation skills and a competitive, confident approach. Comfortable working in a fast-paced startup environment with a focus on execution. Who You Are A creative thinker with a growth mindset and strong problem-solving skills. A self-starter who thrives with minimal supervision. Able to manage time effectively and handle multiple priorities. Highly data-driven, with the ability to analyze and optimize performance. Eager to take on new challenges, learn continuously, and grow rapidly within the organization. Be a part of a rapidly growing SaaS product company with a national presence. Opportunity to work with cutting-edge technology and a passionate team. Great workplace culture that fosters learning, ownership, and innovation. Performance-driven incentives and opportunities for career growth. Qualification : Bachelors degree in Business, Sales, Marketing, or a related field (MBA preferred)

Process Lead / Process Engineer Location: Noida Experience: 5 20 Years Industry: Chemical Process | Oil & Gas | Refinery | Petrochemical | Fertilizer Employment Type: Full-Time Role Overview: We are seeking an experienced Process Lead / Process Engineer to join our engineering team. The ideal candidate will have a strong background in process design and engineering within sectors such as oil & gas, refineries, petrochemicals, fertilizers, or chemical process plants. This role involves technical review and enhancement of basic engineering packages (BEPs), ensuring optimum operability, and driving value engineering. Key Responsibilities: Basic Engineering Package (BEP) Review Analyze and provide value-added recommendations to basic engineering packages for improved operational efficiency. Identify areas for optimization in plant operability and process control. Process Design Optimization Provide technical input for the design and selection of pumps, control valves, and other critical process equipment. Review and validate process data sheets for control valves, flow transmitters, level instruments, etc. Stakeholder Coordination & Communication Lead and participate in internal departmental meetings, client discussions, vendor interactions, and management reviews. Ensure clear and consistent communication across all project stakeholders. Required Skills & Qualifications: Bachelor s degree in Chemical Engineering or related field (Master s preferred for senior roles) 5 to 20 years of experience in process engineering in relevant industries Strong understanding of process instrumentation, control systems, and equipment design Proven ability to review and improve basic engineering documentation Effective leadership, coordination, and interpersonal skills Strong communication skills, both written and verbal Preferred Industry Experience: EPC/EPCM companies or plant owners in sectors including: Oil & Gas Refineries Petrochemicals Fertilizers Chemical Process Plants If you're passionate about driving engineering excellence and optimizing complex industrial processes, apply now to be a part of our growing team. Qualification : Bachelors degree in Chemical Engineering or related field (Masters preferred for senior roles)

Job Title: Administration Executive Location: Noida Experience Required: 2 to 7 years Employment Type: Full-Time Interview Process Round 1: HR Interview Round 2: Final Interview with Operations Team About the Role We are seeking a self-motivated, proactive, and analytical Administration Executive with a Lead by Example attitude to join our team. The ideal candidate will have solid experience in office administration, event management, procurement, and operational functions, demonstrating punctuality, honesty, and flexibility in a dynamic work environment. Key Responsibilities Exhibit a high level of subordination, punctuality, and honesty in day-to-day operations. Manage event coordination, procurement, purchase processes, and related operational activities. Collaborate with multiple departments to provide seamless administrative support. Maintain store, security, housekeeping, and asset management. Handle vendor and client interactions professionally when required. Prepare and maintain MIS and various reports on a daily, weekly, and monthly basis. Liaise effectively with internal departments, vendors, and other stakeholders. Use office management systems, ERP software, and MS Office to optimize administrative functions. Support the development, performance, and maintenance of the administration team. Preferred Candidate Profile ✅ Experience Proven experience as an office administrator, office assistant, or in a relevant administrative role. ✅ Skills & Competencies Strong organizational and leadership skills. Excellent verbal and written communication skills. Proficiency in MS Office and ERP or other office management software. Familiarity with office management procedures and basic accounting principles. Ability to multitask, prioritize work, and adapt to a dynamic environment. ✅ Education High school diploma mandatory. Bachelor s degree in Office Administration, Business Administration, or related field preferred. Qualifications in secretarial studies will be an added advantage. Work in a supportive and fast-paced environment. Opportunity to develop professionally within a growing organization. Competitive salary and benefits package. Qualification : Bachelors degree in Office Administration, Business Administration, or related field preferred.

Job Title: Project Manager Location: Noida, India Experience: 7+ years Education: Bachelor s Degree in Computer Science, Engineering, or related fields About the Role We are seeking a skilled Project Manager to lead cloud infrastructure projects, cloud migrations, and DevOps initiatives. You will manage the entire project lifecycle from discovery and requirements gathering to deployment, testing, and cutover while ensuring seamless delivery within scope, budget, and timeline. This role involves working closely with cross-functional teams and high-level stakeholders to drive successful cloud projects on AWS, Azure, Google Cloud, or private clouds. Key Responsibilities Manage cloud infrastructure projects including deployments, migrations, and DevOps implementations across public and private cloud environments. Oversee all project phases: discovery, requirements gathering, infrastructure setup, testing, cutover, disaster recovery (DR), and security assessments. Define and control project scope, create detailed work plans, manage resources, set deadlines, allocate tasks, and track progress. Conduct RAID (Risks, Assumptions, Issues, Dependencies) analysis and implement project governance processes. Proactively manage project changes, identify potential risks or crises, and develop contingency plans. Lead stakeholder engagement and manage high-level communication with clients, program boards, and project sponsors. Facilitate project status meetings, provide progress reports, and escalate issues timely with recommended corrective actions. Identify interdependencies among stakeholders and ensure alignment to mitigate risks. Resolve conflicts and issues within project teams and client interactions to maintain smooth execution. Use project management tools such as JIRA, Zoho Project, MS Project for effective planning and tracking. Required Skills and Experience 7+ years of project management experience with a focus on cloud infrastructure, cloud deployments, migrations, and DevOps projects. Strong knowledge of cloud deployment lifecycle stages, including DR and security assessments. Proven experience migrating workloads across AWS, Azure, Google Cloud, and private cloud environments. Expertise in scope management, project planning, WBS management, resource allocation, and project documentation. Ability to manage multiple projects and deliver results under tight deadlines. Excellent communication, presentation, and stakeholder management skills, including direct client interaction and leading status meetings. Proficient in project management tools such as JIRA, Zoho Project, and MS Project. Certification in PMP, Scrum Master, or Prince2 is required. Proficient in Microsoft Excel, Word, and PowerPoint. Strong analytical, problem-solving, decision-making, and organizational skills. Customer-focused, proactive, and highly responsive attitude. Preferred Qualifications Hands-on experience with AWS cloud implementations and architectures. Familiarity with Agile methodologies, especially Scrum. Experience managing fixed-price engagements. Basic understanding of AWS cloud design patterns and architecture principles. Education Bachelor s degree in Computer Science, Engineering, Science, Mathematics, Statistics, Commerce, or Total Quality Management. Apply now to join a dynamic team managing cutting-edge cloud projects and driving digital transformation! Qualification : Bachelors Degree in computer science or Engineering

Job Responsibilities Manage the BPO recruitment process and supervise the team of recruiters. Manage key ratios of TAT (Turnaround Time), Joining Ratio, Referral contribution, and infant attrition. Maintaining strong candidate engagement during pre-boarding to minimize pre-joining attrition. Work with business leaders to determine current and future staffing needs. Leveraging social media, job boards, Internet, and other sourcing means for available vacancies. Strengthen relationships with third-party recruitment agencies, NGOs, FOC (Free of Charge) consultants, and College Campuses to ensure their full support to meet hiring needs. Creating weekly/monthly reports to accurately reflect talent plan, status, and other reports. Prepare Recruitment trackers. Skill Requirement 5-8 years of Domestic BPO recruitment experience. Strong BPO hiring experience - Bulk hiring, mass recruitment, walk-ins, campus hiring. Good network with FOC consultants, training institutes, campuses, NGOs, and Govt. run programs. Team handling experience of a minimum 4-5 years. Strong exposure to Social Networking & Data Mapping through job portals, LinkedIn, Google, Facebook, etc. Dynamic, Confident, Good Communication skills. Solid understanding of sourcing techniques, usage of job boards/portals. Deadline-driven, with good time management to balance competing demands.

Position: Project Manager Experience: 10-16 Years Responsibilities: Own the entire delivery of assigned projects. Manage multiple projects with a team size of 10-15 members, including middle management (PL/GL/TL) and their teams. Ensure end-to-end project delivery, controlling Project Delivery Metrics across the project lifecycle. Track project requirements and implementation through all phases. Participate in business meetings with Function/Delivery Heads, review contracts, conduct risk analysis & mitigation, and update management accordingly. Manage both Fixed Price Projects (FPP) and Time & Material (T&M) projects across diverse functional domains. Review and ensure preparation of key project documents, including: System Architecture External & Internal Specifications Software Development Plan, Configuration Management Plan, and Project Plan Technical Documentation Weekly Status Updates for all stakeholders Act as the primary client contact for project-related matters. Coach and mentor project members, providing guidance and support. Conduct performance appraisals and counseling for team members. Identify training needs (technical and managerial) and implement relevant training programs. Ensure all project processes comply with Newgen Quality Systems and Procedures. Desired Profile: B.E/B.Tech in CS/IT or MCA/M.Tech (or equivalent degree). 10-16 years of relevant experience across diverse development projects. Strong knowledge of Object-Oriented Programming (OOP), Multi-Tier Software Development, Component Architecture, and Web-Based Software. Proficient in Core Java, JSP, Servlets, EJB, Oracle/SQL. Experience with project planning, budgeting, and quality assurance processes. PMP or PMI certification is desirable. Domain knowledge of BFSI is an added advantage. Qualification : B.E/B.Tech in CS/IT or MCA/M.Tech (or equivalent degree).

Job Description: Project Manager (Digital Marketing - SEO) Preferred Experience: Exposure to US/International Clients (Preferred). Prior experience in Digital Marketing (SEO), Project Coordination, or Project Management roles. Key Responsibilities: Manage projects and establish professional and profitable relationships with key personnel and clients. Coordinate with various departments (support, service, technology) to ensure seamless client account management. Oversee client receivables, monthly retention planning, and execution. Document client requests and feedback to ensure timely follow-up and resolution. Achieve strategic customer objectives and account plans defined by management. Lead solution development efforts to address customer needs while keeping internal teams updated. Maintain a consistent schedule of online meetings to manage performance objectives and customer expectations. Skills & Qualifications: Excellent written and verbal communication skills. Ability to engage and generate interest during client interactions (calls & emails). Strong relationship-building skills (internal, external, and cross-cultural). Ability to maintain a positive and motivational attitude under pressure. Proficiency in MS Word, MS Excel, and MS PowerPoint. Project Management, Digital Marketing, and Technical skills are preferred. Fixed working hours 5 days a week. Attractive incentives. Young and vibrant work culture. Preferred Location: Noida

Job Description: IT Project Manager Preferred Experience: Exposure to US/International Clients (Preferred). Prior experience in Project Coordination or Project Management roles. Key Responsibilities: Manage projects and establish productive, professional, and profitable relationships with key personnel and clients. Coordinate with various departments, including support, service, and technology, to ensure seamless client account management. Oversee client receivables, and plan and execute monthly retention strategies. Document client requests and feedback to ensure timely follow-up and resolution of queries and escalations. Achieve strategic customer objectives and execute account plans defined by company management. Lead solution development efforts to address customer needs while keeping internal teams updated. Maintain a consistent schedule of online meetings to manage performance objectives, and customer expectations, and assess ongoing customer needs. Skills & Qualifications: Excellent written and verbal communication and presentation skills. Ability to engage and generate interest during client interactions (calls & emails). Strong relationship-building skills (internal, external, and cross-cultural). Proficiency in HTML, Java Development, Android, and iOS Development. Ability to maintain a positive and motivational attitude under pressure. Project Management, IT, and Technical skills are preferred. Preferred Location: Noida

The Team: The Enterprise Data Management team centralizes and manages diverse data on a single, resilient platform, delivering a unified version of the truth for trade, operational, risk, financial, and customer data. Through smooth data integration, validation, and distribution, Enterprise Data Management strengthens data governance, quality, and transparency, enabling firms to maintain ongoing compliance and control. Our award-winning platform is essential for large financial institutions, backed by a dedicated team focused on continuous improvement and successful client deployments. We are committed to enhancing the platform's capabilities, keeping it at the forefront of industry standards while providing exceptional support for client implementations. The Role: We are seeking a seasoned Enterprise Data Management Technical Specialist to join our dynamic team in Gurgaon, India, reporting directly to Raj Ethiraj. In this crucial role, you will lead the design, implementation, and configuration of sophisticated EDM solutions, ensuring data accuracy, consistency, and regulatory compliance. The Impact: As a key member of the Product Management team, you will play an essential role in steering the Agile development process, overseeing complex projects from inception to completion, and maintaining modules to ensure smooth functionality. What s in for you: You will collaborate closely with cross-functional teams, mentor junior team members, and contribute to the timely delivery of impactful product enhancements that drive business profitability. The ideal candidate will have a strong technical background, with a minimum of 6 years of hands-on experience in Enterprise Data Management, a deep understanding of financial data and capital markets processes, and exceptional communication and product management skills. Join us to drive the success of our award-winning Enterprise Data Management platform within the financial services industry. Key Responsibilities: Design, implement, and configure Enterprise Data Management solutions to align with client and product requirements. Lead complex Enterprise Data Management projects from inception to completion, ensuring timely delivery and high-quality results. Provide expert guidance on data management best practices, with a focus on accuracy, consistency, and regulatory compliance. Develop and optimize data matching and validation rules to enhance data integrity. Configure data integration processes from various sources, ensuring smooth and efficient data flow. Troubleshoot and resolve complex data issues, delivering effective solutions to minimize impact. Collaborate with cross-functional teams to ensure successful project delivery and alignment with business goals. Develop use cases, requirements, and user stories for product development. Mentor junior team members on Enterprise Data Management best practices and methodologies, promoting a culture of continuous learning and improvement. Work with Product Business Analysts and Project Managers to deliver on product requirements and implement client feedback. Establish key metrics to measure product success and propose new features that enhance the implementation process and improve efficiency. Contribute to an environment that encourages innovation, high productivity, and high quality. Work closely with UX processes and the UX team to conceptualize and visualize features to be delivered. Engage frequently with the development team to ensure alignment and effective communication throughout the project lifecycle. What We re Looking For: Minimum of 6 years of hands-on experience in configuring and implementing Enterprise Data Management solutions or similar platforms, with a deep understanding of financial data and capital markets processes. Strong technical background in software development and platform architecture, with proficiency in SQL and database management. Demonstrated leadership in shaping and delivering product strategies through close collaboration with various stakeholders, including Product, Commercial, Project Managers, and QA engineers. Expertise in agile methodologies and project management, with hands-on experience using tools like Azure DevOps and Confluence. Experience with multi-cloud deployments, particularly on AWS and Azure. In-depth knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Certifications in data management or relevant technologies are highly desirable. Comfortable working closely with UX teams, contributing to the conceptualization and visualization of product features. Proven ability to lead and manage project teams across diverse geographies, juggling multiple priorities and meeting tight deadlines. Exceptional communication, negotiation, and interpersonal skills, with a proven track record of influencing cross-functional teams and delivering results without formal authority. Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX. Excellent problem-solving abilities and a keen attention to detail, ensuring the delivery of high-quality, effective solutions to complex data challenges. Proficiency in writing clear and detailed User Stories, Use Cases, and acceptance criteria. A collaborative mindset, thriving in cross-functional teams that value innovation, productivity, and quality. Strong client-facing skills, capable of delivering successful projects and ensuring client satisfaction.

Account Manager Location: Noida Experience: 2 4 years Role Overview We are seeking a proactive and customer-focused Account Manager to manage end-to-end client relationships and ensure maximum satisfaction and value delivery throughout the customer lifecycle. You will be the primary point of contact, supporting clients to achieve optimal results with our Hotelogix services. Key Responsibilities Own the entire client relationship from contract signing through account setup, training, go-live, and ongoing support. Conduct customer training sessions, refresher programs, and assist during the onboarding and go-live phases. Monitor customer usage and performance to identify opportunities for increased engagement and ROI. Proactively reach out to customers to provide business support and ensure their success with our services. Escalate customer concerns or potential risks to the Head of Global Support promptly. Build and nurture win-win relationships with new and existing clients. Coordinate with customers on renewals, payments, and contractual matters. Participate in regular account reviews with senior management to discuss service issues, revenue, profitability, and action plans. Maintain and adhere to internally defined SLA targets and contribute to process improvement initiatives. Adapt quickly to new technologies, processes, and organizational changes. Skills & Requirements Minimum Graduate with 2+ years experience in customer support, service, or account management. Strong analytical, organizational, and interpersonal skills. Excellent communication abilities with a customer-centric mindset. Proficient in MS Word, Excel, PowerPoint, and Outlook. Ability to multitask and thrive in a fast-paced environment. Professional, get-it-done attitude with high work ethics. If you re passionate about building strong client relationships and delivering exceptional service we want to hear from you!

Instrumentation Lead / Engineer Location: Noida Experience: 5 20 Years Industry: Chemical Process | Oil & Gas | Refinery | Petrochemical | Fertilizer Employment Type: Full-Time Role Overview: We are seeking a highly skilled Instrumentation Lead / Engineer with 5 to 20 years of experience in executing multi-disciplinary engineering projects. The role involves working across Concept, FEED, and Detailed Engineering phases for field instrumentation, control systems, and monitoring solutions including DCS, ESD, and F&G systems primarily in chemical, oil & gas, and petrochemical environments. Key Responsibilities: Instrumentation & Control System Design Lead the development and engineering of field instrumentation, DCS (Distributed Control Systems), ESD (Emergency Shutdown Systems), and F&G (Fire & Gas Systems). Deliver Concept, FEED, and Detail Engineering packages for instrumentation and control systems across process industry projects. Project Coordination & Stakeholder Interaction Participate in interface meetings with clients, vendors, and internal stakeholders to align on technical requirements and project progress. Collaborate with other disciplines to ensure integrated and seamless design delivery. Vendor & Procurement Support Review vendor documents and control system proposals for technical accuracy and compliance with specifications. Prepare vendor technical clarifications, technical bid evaluations (TBE), and recommendations for procurement. Required Skills & Qualifications: Bachelor s degree in Instrumentation Engineering, Electronics, or a related discipline 5 20 years of relevant experience in the instrumentation and control systems domain Strong working knowledge of control philosophies, instrument sizing, loop diagrams, I/O lists, and hook-up drawings Hands-on experience in engineering for DCS, ESD, F&G, and SCADA systems Familiarity with international codes and standards (ISA, IEC, API, etc.) Excellent communication, coordination, and documentation skills Preferred Industry Background: EPC / PMC firms or operating companies in: Oil & Gas Refinery Petrochemical Fertilizer Chemical Processing If you re passionate about control and instrumentation engineering and thrive in technically complex environments, we encourage you to join our growing team. Qualification : Bachelors degree in Instrumentation Engineering, Electronics, or a related discipline

Job Title: Web Designer Location: Noida Experience Required: 2 to 7 years Employment Type: Full-Time About the Role As a Web Designer at EaseMyTrip.com, you will be responsible for creating visually appealing and highly functional websites. The role demands strong skills in modern web technologies such as HTML5, CSS3, and JavaScript, alongside proficiency in design tools like Photoshop. You will ensure websites are responsive, compatible across devices and browsers, and aligned with current web design trends. This position suits a creative, problem-solving individual who thrives in a collaborative team environment and enjoys delivering quality user experiences. Key Responsibilities Web Development Tools: Utilize HTML5, CSS3, Bootstrap, and Notepad++ effectively. Employ graphic design tools like Photoshop and Dreamweaver for creative design work. Responsive Design: Develop web layouts that adapt seamlessly to different screen sizes and devices. Advanced HTML: Build well-structured, DIV-based HTML pages optimized for SEO and maintainability. JavaScript & jQuery: Use JavaScript and jQuery to enhance site interactivity and functionality. Team Collaboration: Work closely with cross-functional teams to meet project goals and deadlines. Wireframes & Prototypes: Create wireframes, storyboards, user flows, and process flows to guide design and development. Creative Problem-Solving: Resolve design and technical issues innovatively. Stay Current: Keep abreast of new web design trends and technologies such as CSS Flexbox and Grid. Browser Compatibility: Ensure websites function smoothly across all major browsers. Quality Assurance: Test websites thoroughly to identify and fix bugs or usability issues before launch. Preferred Candidate Profile Experience: Proven track record as a Web Designer with a strong portfolio demonstrating your work. Technical Skills: Hands-on expertise in HTML5, CSS3, JavaScript, Bootstrap, and Photoshop. Design & UX: Solid grasp of user interface (UI) and user experience (UX) principles to create engaging websites. Attention to Detail: Keen eye for layout, visual composition, and pixel-perfect designs. Innovative Mindset: Ability to creatively tackle design challenges and usability problems. Trend Awareness: Up-to-date knowledge of evolving web standards and best practices. Problem Solving: Skilled at diagnosing and resolving technical and compatibility issues. Timeliness: Ability to deliver high-quality work within tight deadlines. Communication: Strong written and verbal communication skills for effective teamwork and documentation. Education: Degree in Computer Science, Web Design, Graphic Design, or a related field is preferred. Interview Process 1st Round: HR Interview 2nd & Final Round: Operations Team Interview Qualification : Degree in Computer Science, Web Design, Graphic Design, or a related field is preferred.

Job Title: UI / UX Visualizer / Graphic Designer Location: Noida Experience: 2 4 Years Type: Full-Time About the Role: We are seeking a creative, detail-oriented, and tech-savvy UI/UX Visualizer & Graphic Designer who can deliver elegant and emotive user experiences across digital platforms. You will be responsible for conceptualizing and executing modern, responsive, and user-friendly interfaces that align with our clients brand identity and business goals. Key Responsibilities: Design clean, visually appealing, and user-centric web interfaces for web and mobile platforms. Understand and translate client requirements into impactful digital experiences. Collaborate closely with team leads and developers to implement intuitive UX and responsive layouts. Work on creative assets including campaign creatives, UI mockups, banners, infographics, mobile/web screens, and more. Maintain design consistency across various projects while innovating within brand guidelines. Keep pace with the latest design trends, usability practices, and web technologies. Balance multiple projects, meet deadlines, and ensure high standards in visual quality and user experience. Technical Skills Required: Expert-level proficiency in design tools like Adobe Photoshop, Illustrator, CorelDRAW, and Adobe Flash. Strong command of HTML5, CSS, JavaScript, and XHTML; hands-on HTML coding experience preferred. Understanding of responsive and mobile-first web design and cross-platform UI design. Prior experience with mobile UI (Android, iOS, iPad) interfaces is a significant plus. Familiarity with UX principles, usability, and tableless CSS layouts. Experience working on corporate branding, web portals, and digital ad campaigns. Desired Candidate Profile: 2 4 years of relevant experience in UI/UX and graphic design roles. Graduate/Postgraduate/PG Diploma in Design, Multimedia, or related fields. A strong eye for typography, color, balance, and detail. Excellent written and verbal communication skills in English. Ability to multi-task, stay organized, and work under tight deadlines. Creative thinker who brings fresh ideas and a modern design aesthetic to every project. What We Offer: Opportunity to work on diverse, high-impact design projects. Collaborative and creativity-driven work culture. Exposure to global clients and leading brands. Career growth opportunities in UI/UX and creative direction. Competitive compensation package. Qualification : Graduate/Postgraduate/PG Diploma in Design, Multimedia, or related fields.

Job Title: Enterprise Sales Manager Location: Noida, India (Work from Office) Job Type: Full-Time Industry: Technology | SaaS | Conversational AI About Rezo.AI At Rezo.AI, we are transforming customer experiences through our AI-Powered CX Cloud, which automates and analyzes customer interactions at scale across voice and non-voice channels in 30+ languages. Founded by IIT alumni Manish and Rashi Gupta in 2018, our platform is designed to help enterprises reduce churn and boost revenue without increasing operational costs. Our AI-driven APIs enable real-time 24x7 intelligent automation, providing instant responses with minimal human involvement making customer experience smarter, faster, and more cost-effective. The Problem We Solve Traditional contact centers are overwhelmed by query volumes, understaffed teams, and outdated systems resulting in poor support, customer churn, and revenue loss. Rezo.AI addresses this with its next-gen conversational AI platform scaling intelligent support at low costs. About the Role: Enterprise Sales Manager (7+ Years Experience) We are seeking an experienced and results-driven Enterprise Sales Manager to join our growing team. This role is ideal for professionals with a strong background in B2B, SaaS, or Conversational AI sales who can confidently manage complex sales cycles, drive new business, and work closely with CXO-level stakeholders. Responsibilities Own the complete sales cycle: from prospecting to closing for large enterprise accounts. Identify and convert new logo opportunities in the assigned region/industry vertical. Build and nurture CXO-level relationships, understanding client pain points and mapping solutions effectively. Present tailored solutions using consultative and concept-based selling approaches. Collaborate with pre-sales and product teams to tailor and deliver high-impact demos. Track and achieve quarterly/annual revenue targets. Stay up to date with market trends, competitors, and emerging technologies in the CX automation and AI domains. Requirements 7+ years of experience in Enterprise Sales, SaaS, or Conversational AI solutions. Strong understanding of solution and concept selling in the B2B domain. Proven experience in selling platforms such as CRM, ERP, CPaaS, Contact Center Solutions, or similar technologies. Ability to engage with C-suite executives and decision-makers. Technologically adept comfortable understanding and explaining complex solutions. Excellent communication, presentation, and negotiation skills. Highly driven, proactive, and comfortable working in a fast-paced startup environment. Life at Rezo.AI Open culture with regular town halls and full business transparency. Relaxed, inclusive, and collaborative work environment. Autonomy, ownership, and constant learning backed by cutting-edge tools and mentorship. Balanced work-life culture and company-sponsored off-sites to unwind with the team. Perks & Benefits Best-in-class health insurance & mental wellness programs. Flexible, contemporary leave policy (beyond standard sick leaves). Learning-first culture with access to training, mentorship, and growth opportunities. Join a fast-scaling AI SaaS startup with ambitious goals and a dynamic work environment. Work alongside top talent across AI, engineering, and enterprise sales. Play a key role in transforming enterprise CX with one of the most advanced AI platforms in the space. Thrive in a diverse, merit-driven organization where your ideas and work create real impact.

Role Purpose Define and manage product feature requirements and backlog for RxLogix Product(s) Collaborate with other team leads and members to ensure timely and quality release of product releases as per SDLC Job Description Define and manage use cases, business requirements, functional requirements, and acceptance criteria for RxLogix product(s) features Manage product backlog and release scope items including Epics, Stories and Bugs in JIRA Collaborate with other team leads and members to ensure timely and quality release of various product release deliverables using Agile as per RxLogix SDLC Guide internal product engineering team members on domain, product features & requirements. Conduct and lead in user consortiums and workshops with clients to present upcoming product features and capture their inputs and feedback. Define and build prototypes in collaboration with Engineering team to demonstrate new product features and concepts for early feedback from clients, sales team, and other stakeholders. Support product implementation teams and clients on product features during implementation projects Support pre-sales activities, client demoes and user conferences in close collaboration with sales team. Education Bachelor s/Master s degree in Technology from reputed college Minimum 10 years of experience on software product development industry and at least 5 years in Pharmacovigilance domain At least 3 years in product management role Strong knowledge of pharmacovigilance domain and key regulations like like 21 CFR Part 11, HIPAA, E2B R2 / R3 from ICH, EMA, FDA, PMDA, eMDR, eVAERS, , etc. Strong background and experience in enterprise class web-based application and RDBMS database technologies like Oracle. Exceptional communication, documentation, presentation, and analytical skills with ability and experience to lead, communicate and present to clients at major conferences and user group meetings. Coordination and negotiations skills to handle interactions within RxLogix with departments, senior management, leads, peers, and team members belonging to development, testing, UI, quality, and other cross products teams. Strong experience of working in Agile software development SDLC with Epis and Story driven product management. Ability to work well under pressure, handle and prioritize multiple tasks simultaneously while delivering on-time with quality. Personal qualities including ownership, integrity, assertiveness, dedication, teamwork, and eye-to-detail. Willingness to travel for 1-2 weeks short business trips every few months within the county and to other countries to meet clients and internal stakeholders. Qualification : Bachelors/Masters degree in Technology from reputed college

Role Overview: Lead Software Engineer (Team Leader) We are seeking a Lead Software Engineer to join our team and lead the development of secure, enterprise-grade solutions. In this position, you will take ownership of technical decisions, provide architectural leadership, and guide a team of Java developers. This is a high-impact role requiring deep technical expertise and strong leadership skills. Key Responsibilities: Technical Leadership: Lead a team of Java developers, providing guidance and mentorship. Drive the design, development, testing, and implementation of backend services for a client management platform. Ensure code quality through code reviews and design reviews, ensuring adherence to best practices. Architectural Design: Participate in designing scalable and secure software architectures. Develop backend systems that are robust, secure, and optimized for performance. Software Development: Develop and implement backend services with a focus on secure coding. Work with Spring, Hibernate, and REST APIs. Regularly interact with stakeholders to gather requirements, provide updates, and adjust priorities. Legacy Component Maintenance: Troubleshoot and fix bugs in existing legacy components, ensuring stability and performance. Agile Development: Work in an Agile environment, contributing to sprint planning, risk analysis, and iterative development. Customer Interaction: Solve customer issues by effectively communicating and resolving problems during calls. Technical Requirements: Experience: 5+ years of experience in Java backend development. Skills: Strong proficiency in Java programming. Familiarity with REST and Aspect-Oriented Programming (AOP). Hands-on experience with Spring and Hibernate frameworks. Experience with Oracle SQL and relational database management. Proficient in Linux environments. Basic knowledge of cloud platforms (AWS, GCP, Azure). Familiar with CI/CD tools and secure coding principles. Nice-to-Have: Experience with client-side web development (HTML, JavaScript, CSS). Familiarity with Message Queues like ActiveMQ or Kafka. Experience with Maven, JSP, and Angular/React. Experience with Python for scripting and automation. Non-Technical Requirements: Exceptional communication skills. Proven experience in Agile development and team management. Problem-solving ability in customer-facing scenarios. Experience in SW Architecture design and risk analysis. Why Join Thales? At Thales, we believe in fostering careers, not just jobs. With a global workforce of 80,000 employees in 68 countries, Thales offers unparalleled opportunities for growth and mobility. Whether you're looking to advance your current expertise or explore new fields, Thales supports your career journey. Join us to shape the future of digital security. Great journeys start here. Apply now!

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and sites spread across Bengaluru, Delhi, Gurugram, Hyderabad, Mumbai, Pune among others. Over 1800 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India s growth story by sharing its technologies and expertise in Defence, Transport, Aerospace and Digital Identity and Security markets. Lead SW Engineer Requirements: We are looking for talented and passionate engineers to join our team in protecting enterprise infrastructures and data from cyber-attacks. The job requires a very high degree of ownership and independence in making technical, architectural, and product decisions. BSc/M.Sc. in Computer Science or equivalent from a known university; 7+ years experience in Java backend development; Excellent Java programming skills Knowledge and understanding of REST; Aspect oriented programming; Experience with Spring and Hibernate frameworks; Experience with Oracle SQL DB; Experience with Linux; Cloud platforms such as AWS, GCP and Azure - basic understanding of concepts; Knowledge of CI/CD tools and processes; Understanding and knowing how to apply secure coding rules; Experience developing client-side web applications (HTML, JavaScript and CSS) an advantage; Experience with Message Queue such as Active MQ or Kafka an advantage; Experience with Maven an advantage; Proficiency in JSP and either angular or react an advantage; Experience with development in large complex software systems an advantage; Experience with Python an advantage Scope of work: Design, development, testing, and implementation of Backend services for a client management platform; Conduct code reviews, design reviews, write and execute quality code using unit tests; Regular communication with stakeholder; Fixing bugs for the existing legacy component; Requirements analysis. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now! Qualification : BSc/M.Sc. in Computer Science or equivalent from a known university;

Position Overview: We are looking for an experienced and detail-oriented Email Marketer Expert to join our team. In this role, you will be responsible for planning, developing, implementing, and maintaining the company s email marketing strategy to help achieve business objectives. You will design and execute campaigns that engage our target audience, nurture leads, and drive results. Roles and Responsibilities: Audience Targeting & List Building: Identify target audiences and grow our email subscriber list. Strategy Development: Design and implement an effective email marketing strategy that aligns with business goals. Campaign Creation & Optimization: Develop, design, and optimize email campaigns, including templates and segmented lists. Performance Testing & KPIs: Test each campaign s effectiveness, tracking key email marketing KPIs. Segmentation: Create targeted email lists based on behaviors such as past engagement and website interactions. Lead Generation: Build and maintain email databases for lead generation purposes. Content Creation: Write engaging newsletters, including company updates and relevant content. Proofreading & Editing: Proofread emails for grammar, clarity, and spelling errors. Template Upgrades: Enhance email templates with graphics, personalization, and mobile-friendly features. Client Communication: Ensure timely and accurate communication with clients to increase email subscriptions and reduce unsubscriptions. Documentation & Reporting: Document email marketing processes, A/B tests, and successful email promotions. Create detailed reports on sales revenue generated from campaigns. Compliance & Best Practices: Ensure all emails adhere to industry policies, regulations, and best practices. Desired Candidate Profile: Proven experience in email marketing, lead nurturing, marketing automation, and web analytics. Strong written communication and copywriting skills. Proficiency in marketing automation platforms. Hands-on experience with HTML and content management systems (CMS). Knowledge of SEO/SEM, Google Analytics, and current digital marketing trends. Excellent project management and organizational skills. Creative thinker with a critical problem-solving approach. Bachelor's degree in Marketing or a related field. Benefits: Competitive salary with a performance-based incentive structure. Comprehensive health and wellness benefits package. Opportunities for professional growth and leadership development. A supportive and innovative work environment. Exposure to a wide range of industries and high-profile clients. Additional Highlights: Over 15 years of industry expertise. A pioneering presence in the Digital Industry, recognized as industry trailblazers. Qualification : Bachelors degree in Marketing or any related field.

Market Manager Location: Noida Experience: 2 4 years About the Role We are looking for a dynamic and results-driven Market Manager to lead business development initiatives in the Hotel and Travel industry. You will be responsible for expanding our supplier network, building long-term partnerships, and driving revenue growth in your assigned region. Key Responsibilities Identify target markets and hotel products that align with our growth strategy. Acquire and onboard new hotel and travel partners to expand our regional footprint. Generate leads, conduct cold calls, and build a strong sales pipeline. Develop and maintain supplier relationships, including contract negotiations and credit arrangements. Train hotel partners on our extranet system and wholesale processes. Conduct site visits, analyze production reports, and provide performance feedback. Collaborate with cross-functional teams on lodging initiatives (e.g., direct connect, corporate travel). Represent the company at industry events, travel shows, and tourism board meetings. Monitor competitive landscape understand pricing, positioning, and technology of key players. Drive supplier engagement by optimizing rates and inventory through our extranet. Regular travel within the region is required. Requirements 2 4 years of experience in Hotel, Travel, or Hospitality industries (Front Desk experience is a plus). Strong sales acumen with a consultative selling approach. Excellent communication, negotiation, and presentation skills. Strong analytical mindset and proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Self-starter with the ability to work independently and thrive in a fast-paced, startup-like environment. Passionate about travel and technology, with a customer-first mindset. Willingness to travel frequently within the assigned market. Preferred Attributes Smart, resourceful, and target-oriented. Positive attitude with strong interpersonal skills. Comfortable working with cross-functional teams and external partners. Experience with CRM systems or booking platforms is a plus. If you're passionate about travel, tech-savvy, and ready to build strong market relationships we want to hear from you!

Position Title: Technical Support Engineer / Sr. Technical Support Engineer Location: Noida Position Type: Full-Time Experience: 0 3 Years About DPD Technologies QueueBuster QueueBuster , a flagship product of DPD Technologies, is India s fastest-growing Mobile POS solution powering over 75,000+ merchants across industries like retail, restaurants, FMCG, electronics, and more. Our all-in-one POS platform simplifies business operations with features like Billing, Inventory, Khata (Digital Ledger), CRM, Loyalty Programs, and eStore integration. At DPD Technologies, we foster a culture of collaboration, creativity, and continuous learning, enabling teams to thrive and innovate in a fast-paced environment. Role Overview We are seeking a Technical Support Engineer / Sr. Technical Support Engineer who will be the first line of defense for resolving customer issues. You will work closely with our customers to understand their problems, troubleshoot software or hardware issues, and provide quick, effective resolutions. Your role is critical in ensuring a positive customer experience and maintaining high customer satisfaction. Key Responsibilities Respond promptly to merchant queries through email, phone, or Google Meet. Diagnose and troubleshoot POS software or hardware issues. Conduct online meetings with customers for issue resolution and product walkthroughs. Assist with merchant onboarding, including installation, configuration, and product training. Provide real-time support during and after deployment of POS solutions. Document technical issues and resolutions for future reference. Collaborate with internal teams (product, engineering, QA) to resolve complex issues. Be available for 24x7 support rotations (shifts/weekend coverage as required). Visit client locations for troubleshooting and escalated support (when necessary). Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 0 3 years of experience in Technical/Application Support or a related customer-facing technical role. Strong problem-solving skills with the ability to troubleshoot complex software/application issues. Excellent written and verbal communication skills. Strong interpersonal skills with a customer-centric mindset. Ability to manage multiple tasks and work independently in a fast-paced environment. Willingness to travel for on-site support, when required. Preferred Qualifications Prior experience supporting POS software or retail tech products. Familiarity with mobile apps, Android-based systems, or cloud-based applications. Knowledge of ticketing tools and support documentation systems. A collaborative, growth-driven work environment. Exposure to cutting-edge retail tech. Opportunities to interact with diverse businesses and industries. Flexible and empowering company culture. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field