Client Management Jobs in Kolkata

Senior Manager / Manager Wealth Manager (Retail) Location: Kolkata Experience: 5 8 Years Functional Area: Wealth Management, HNI Handling, Corporate Client Handling Educational Qualification: Graduate / Postgraduate (Any discipline) Key Responsibilities Portfolio Analysis: Conduct comprehensive reviews of clients insurance portfolios to ensure optimal coverage and alignment with financial goals. Risk Inspection: Undertake detailed risk inspections and implement strategies to maximize insurance protection. Customized Policy Design: Develop tailored insurance policies based on assessments of needs, risk profiles, and current portfolios. Loss Mitigation: Recommend and implement proactive measures for loss minimization and risk mitigation. Negotiation & Procurement: Secure competitive rates and terms with insurers to provide the best possible solutions for clients. End-to-End Management: Provide seamless management of insurance portfolios, ensuring continuous optimization and service excellence. Client Advisory: Build strong relationships with High Net-Worth Individuals (HNI) and corporate clients, offering personalized advisory support. Qualification : Graduate / Postgraduate (Any discipline)

Business Development Manager Location: Kolkata, India Experience: 6+ Years Employment Type: Full-time Role Overview: We are seeking an experienced and dynamic Business Development Manager to drive growth and lead strategic initiatives in our Kolkata office. The ideal candidate will have a proven track record in sales, marketing, and client relationship management, with a focus on identifying new business opportunities, nurturing client relationships, and expanding the company s market presence. Key Responsibilities: Identify and engage with potential clients to establish rapport and arrange meetings. Plan and execute new marketing strategies and initiatives to attract prospective clients. Conduct market research to identify new business opportunities, trends, and partnerships. Strengthen relationships with existing clients while working to increase customer value. Explore and develop new markets to expand the company s reach and sales pipeline. Prepare and deliver business proposals, quotes, and presentations tailored to client needs. Define and track development goals for the business development team, ensuring targets are met. Mentor and train team members, helping them enhance their sales and client management skills. Required Skills: Proven experience in sales, marketing, or a related field. Excellent communication and interpersonal skills. Strong IT fluency and comfort working with digital tools and CRM platforms. Ability to manage complex projects, prioritize effectively, and handle multiple tasks. Self-motivated, proactive, and comfortable working in fast-paced and evolving environments. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Eligibility Criteria: Experience: Minimum 6 years as a Business Development Manager or in a similar leadership role. Education: Post-Graduation in Marketing, Business Administration, or a related technical field. Graduation in Marketing, Business, or any relevant discipline. Qualification : Post-Graduation in Marketing, Business Administration, or a related technical field.

Associate Client Partner Location: Kolkata, West Bengal Type: Full-Time (Work from Office 5 Days a Week) Experience: 1 2 Years About Indus Net Technologies Indus Net Technologies is a full-stack digital engineering company delivering outcome-driven technology solutions to clients worldwide. With a focus on agility, scalability, and innovation, we partner with organizations to accelerate digital transformation across industries. Role Overview We are seeking a client-focused and professionally polished Associate Client Partner to manage and grow key client relationships. This role is ideal for candidates with 1 2 years of experience in client engagement, business development, and project coordination. You ll serve as a strategic link between our clients and internal teams to ensure alignment and delivery success. Key Responsibilities: Build and nurture long-term client relationships through consultative communication and trust-building. Identify business opportunities and support account growth and upselling initiatives. Collaborate with internal delivery and sales teams to ensure successful project execution. Act as the key liaison between clients and internal teams, ensuring alignment of expectations, deliverables, and timelines. Monitor project progress, escalate issues when necessary, and ensure high levels of client satisfaction and retention. Mandatory Skills: Client Relationship Management Consultative Selling and Effective Communication Business Acumen & Account Expansion Project Oversight & Delivery Coordination Desirable Skills: Basic technical understanding of digital products/services Strong analytical and data-driven mindset Experience in cross-cultural communication Team collaboration and crisis management Familiarity with automation or CRM tools Industry-specific exposure (e.g., BFSI, Healthcare, Retail) Ideal Candidate Profile: Excellent verbal and written communication skills Professional appearance and demeanor Proactive, self-motivated, and accountable Strong organizational, coordination, and multitasking skills Eagerness to learn and grow in a client-facing career trajectory Perks & Benefits: Opportunity to work with global clients and top-tier businesses Collaborative work culture that values learning and growth Clearly defined performance-driven career path

Job Title: Sales Development Representative (SDR) As a Sales Development Representative (SDR), you will be a crucial part of our sales team, responsible for identifying and generating sales opportunities through outbound calling and emailing. You will work closely with our sales and marketing teams to build a robust sales pipeline and support the overall growth of the company. Key Responsibilities: Lead Generation: Proactively reach out to potential clients through outbound calls, emails, using tools like LinkedIn Sales Nav, Apollo, Lusha, and so on, as well as social media to generate new business opportunities. Qualifying Leads: Assess the needs and pain points of prospects to determine their fit for our products or services. Appointment Setting: Schedule meetings or product demos for the sales team with qualified leads. CRM Management: Maintain accurate and up-to-date records of all interactions in the company s CRM system. Market Research: Conduct research to identify potential markets and understand industry trends. Follow-up: Nurture relationships with potential clients through follow-up communications to ensure engagement. Collaboration: Work closely with the sales team to develop strategies for reaching sales targets and improving lead conversion rates. Reporting: Provide regular reports on lead generation activities and outcomes to the sales manager. Requirements: Experience: 2+ years experience in sales in the IT Industry is mandatory. Communication Skills: Excellent verbal and written communication skills. Tech Savvy: Proficient with CRM software and other sales tools. Self-Motivated: Ability to work independently with minimal supervision during night hours. Time Management: Strong organisational skills with the ability to manage multiple tasks and priorities effectively. Education: A degree in business, marketing, or a related field is a plus.

Customer Success Specialist Location: Bangalore (Hybrid Model) Are you If yes, Esko, a Veralto company, could be your next career move! About Esko Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process for packaged goods. Our innovative tools empower brand owners, retailers, pre-media & trade shops, manufacturers, and converters to digitize, connect, automate, and accelerate packaging design and printing workflows. At Esko, you ll work in a flexible, family-friendly environment that values both people and the planet. We actively embrace diversity and encourage candidates from all backgrounds to apply, because we believe that passion and experience drive innovation and excellence. About the Role Title: Customer Success Specialist Location: Bangalore (Hybrid Model) As a Customer Success Specialist, you will play a critical role in building trusted partnerships with clients, aligning with their organizational goals, and driving measurable impact by shaping client success strategies. You ll work closely with internal teams to deliver value-driven solutions, ensuring faster adoption and measurable outcomes for our clients. Key Responsibilities Efficiently handle and resolve customer support tickets, prioritize escalations, and maintain accurate documentation. Serve as the primary contact for assigned customers, building strong relationships and ensuring seamless communication between teams. Prepare and present reports on ticket resolution times, customer satisfaction, and issue trends to drive continuous improvement. Proactively identify risks, collaborate with internal teams, and implement solutions to manage critical incidents effectively. Work closely with Customer Success Managers (CSMs) and Account Managers to streamline operations, especially for high-value customers. Qualifications & Requirements Bachelor s or Master s degree (MBA preferred). Minimum 4-5 years of experience in stakeholder management, escalation handling, support, and operations, ideally within IT-SaaS platforms. Experience working with Enterprise, Mid-Market, and SMB customers in US/Europe markets. Exposure to the FMCG or packaging industry is a plus. Exceptional communication and presentation skills. Strong customer-first mindset with excellent attention to detail. Willingness to travel up to 10% as needed. Be part of a global leader driving innovation in the packaging and printing industry. Work with cutting-edge technologies that shape the future of packaging design and production. Thrive in a collaborative, diverse, and inclusive environment where your ideas and contributions matter. Enjoy a flexible hybrid work model in Bangalore, balancing work and life. About Veralto Esko is part of Veralto (NYSE: VLTO), a $5 billion global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. As part of Veralto s global network of 16,000 associates, you ll have the opportunity to build your skills, grow your career, and contribute to safeguarding the world s most vital resources. Qualification : Bachelors or Masters degree (MBA preferred).

Account Director About the Role: The Account Director at PromotEdge is a crucial leadership role responsible for strategic planning, oversight, and growth of existing client relationships. Leading the account management team, the Account Director builds and maintains strong client partnerships, ensuring timely delivery of objectives and driving measurable results. Responsibilities: Develop and execute strategic account plans. Lead and mentor the account management team. Build and maintain strong client relationships. Ensure timely delivery of client objectives. Drive client results and growth. Develop and execute marketing strategies. Oversee account planning and social media calendar creation. Analyze monthly reports and derive actionable insights. Manage projects effectively. Understand and articulate client goals. Maintain a basic understanding of design and motion software. Demonstrate a deep understanding of digital and traditional marketing, content production, and platform strategies. Qualifications: At least 5 years of experience in a digital-first agency. Skills Required: Strategic thinking and planning. Leadership and team management. Client relationship management. Marketing strategy development and execution. Team guidance and mentorship. Excellent communication, interpersonal, and presentation skills. Account planning expertise. Social media calendar creation. Report analysis and interpretation. Project management skills. Ability to understand and articulate client goals. Basic understanding of design and motion software. Deep understanding of digital and traditional marketing, content production, and platforms.

Cineverse is seeking a dynamic and detail-oriented Business Development Coordinator to join our C360 advertising team. This internal-facing role is pivotal in driving the research, origination, and organization of business leads while ensuring the smooth operation of cross-functional workflows and stakeholder collaboration. The ideal candidate will excel in meeting lead management targets set, CRM configuration, data validation, and team support, contributing to the expansion and success of our advertising partnership initiatives. Key Responsibilities: Lead Origination & Research: To understand the basic business structure of Cineverse to identify and research potential global business opportunities for Cineverse s C360 advertising division. Generate, organize, and prioritize leads to align with business objectives and growth strategies. Meet set lead generation targets Conduct market research to identify potential partnerships across streaming platforms, channel,s and apps Managing back end for monitoring active deals CRM Management: Configure and maintain lead information within Zoho CRM to ensure accuracy and usability. Organize and validate data, ensuring stakeholders have real-time access to updated client leads and project status. Develop and refine processes for effective CRM utilization and reporting. Cross-Functional Collaboration: Collaborate with ad sales, ad operations, and other departments to align strategies and workflows. Communicate effectively with internal teams to ensure smooth project execution, client onboarding, and overall client satisfaction. Presentation Support: Contribute to the development of presentations, providing insights, data, and visual materials as required. Assist in the preparation of client-facing and internal pitch materials. . Qualifications: Education: Bachelor s degree in Business Administration, Marketing, Communications, or a related field. Equivalent work experience will be considered. Experience: 1-3 years in business development, lead generation, or related roles, within advertising or media industries. Familiarity with Zoho CRM or similar customer relationship management platforms. Proven experience managing or mentoring team members. Experience in OTT CTV ad space is a plus. 1-2 years of outbound sales experience is a plus. 1-2 years of client-facing roles is a plus. Prior experience working in US markets will be preferred Skills: Strong organizational and analytical skills with a meticulous eye for detail. Excellent verbal and written communication skills. Ability to collaborate across multiple departments and manage competing priorities. Proficiency in presentation tools such as PowerPoint or Google Slides. Attributes: Self-starter with a proactive approach to problem-solving and process improvement. Comfortable working in a fast-paced, evolving environment. Team-oriented with a commitment to fostering collaboration and shared success. Qualification : Bachelors degree in Business Administration, Marketing, Communications, or a related field. Equivalent work experience will be considered.

Business Development Manager Location: Kolkata Experience: 3+ Years Job Type: Full-time About the Role We are seeking a driven Business Development Manager with 3+ years of experience to join our team in Kolkata. The ideal candidate will have a strong background in sales and business development, specifically in the IT sector, and will be responsible for acquiring new business, engaging with international clients, and promoting our company's solutions. You will work to expand the company s presence, build relationships, and drive growth through new opportunities and sales initiatives. Responsibilities Acquire new business through aggressive sales calls, up-sells, and appointment setting with potential customers, focusing on Enterprises and Small Businesses. Demonstrate a strong understanding of the company s solutions and articulate their value to potential customers. Identify business opportunities through surveys, mapping, and lead generation activities. Establish and maintain relationships with international clients, offering tailored solutions to meet their needs. Work with cross-functional teams to ensure smooth project execution and client satisfaction. Prepare and deliver sales presentations and proposals to potential clients. Meet and exceed sales targets, contributing to the company s growth and revenue. Minimum Qualifications 3+ years of experience in business development or sales, with exposure to dealing with international clients. Proven experience in an IT company, specifically for web and mobile projects. Strong communication and interpersonal skills, with the ability to build relationships and influence decision-makers. Familiarity with lead generation, sales pipeline management, and business development tools. Ability to understand and articulate the company s products, solutions, and value propositions. Preferred Qualifications Experience working with enterprise-level clients and handling large-scale projects. Knowledge of the latest trends and technologies in the IT industry (web/mobile). Strong negotiation and closing skills. Competitive salary and performance-based incentives. Opportunities for career growth and skill development. A dynamic and collaborative work environment. Exposure to international business opportunities and projects.

Project Manager Location: Mumbai Experience: 5+ Years Job Type: Full-time About the Role We are looking for an experienced Project Manager with 5+ years of experience to join our team in Mumbai. The ideal candidate will have a proven track record in managing projects, particularly in web and mobile app development, and will be responsible for overseeing the entire project lifecycle. You will lead and coordinate teams, handle client communications, and ensure the successful execution of projects while maintaining timelines and quality standards. Responsibilities Manage and lead projects, particularly in web and mobile app development, from initiation to completion. Coordinate and collaborate with cross-functional teams to deliver high-quality solutions on time and within budget. Handle client communications, ensuring their needs are met, and maintaining strong relationships. Prepare and execute Project Management Plans (PMP) and ensure all aspects of the project are aligned with business objectives. Facilitate scrum meetings and ensure the development process is agile and efficient. Oversee project timelines, resources, risks, and deliverables, ensuring successful project execution. Manage and lead teams, providing guidance, support, and mentoring where needed. Work with foreign clients, handling international communication and ensuring project satisfaction. Minimum Qualifications BE/BTech/MCA or equivalent degree. 5+ years of experience in Project Management, specifically in web and mobile app development. Proven experience in team handling and leading project teams. Strong experience in client communication and maintaining client relationships. Experience in preparing and executing Project Management Plans (PMP). Hands-on experience with Jira, MS Project, and other project management tools. Strong understanding of SDLC (Software Development Life Cycle) and Scrum meetings. Preferred Qualifications PMP certification or equivalent project management certification is a plus. Experience managing international clients and handling projects across different time zones. Familiarity with Agile methodologies and managing Agile projects. Competitive salary and benefits package. Opportunities for professional growth and career advancement. A collaborative and supportive work environment. Exposure to exciting projects and international clients. Qualification : BE/BTech/MCA or equivalent degree.

Job Title: Corporate Sales Executive Location: Kolkata Employment Type: Full-Time Experience: 2 5 years Qualification: MBA (Sales & Marketing) Preferred Industry Background: FMCG About the Role We are seeking a dynamic and results-oriented Corporate Sales Executive to drive B2B sales, manage institutional client relationships, and support new client acquisition. The ideal candidate should be smart, a strong communicator, and capable of handling cross-functional coordination and vendor onboarding processes with a focus on crisis management when required. Key Responsibilities Identify and acquire new corporate and institutional clients to expand business reach. Build and maintain a strong database of corporate contacts and nurture long-term relationships. Drive B2B sales initiatives and deliver compelling sales presentations to potential clients. Handle the vendor onboarding process, ensuring compliance and timely documentation. Collaborate with internal departments for cross-functional coordination, ensuring seamless execution of client requirements. Manage client escalations and crisis situations with professionalism and prompt resolution. Regularly report sales performance, pipeline status, and client feedback to management. Stay updated with market trends, competitor activities, and customer needs to identify growth opportunities. Key Skills & Competencies Excellent communication skills clear, concise, and confident. Strong presentation and negotiation abilities. Proven experience in institutional and B2B sales. Active listener with a consultative sales approach. Strong understanding of cross-functional collaboration and vendor management. Ability to thrive in a fast-paced, target-driven environment. Qualification : MBA (Sales & Marketing)

Job Title: Sales Coordinator Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation and Above Preferred Industries: Stationery, FMCG About the Role We are seeking an organized and proactive Sales Coordinator who can effectively communicate, collaborate with clients and sales teams, and manage sales processes efficiently. The ideal candidate will ensure smooth operations by handling follow-ups, preparing reports, maintaining records, and resolving issues promptly to support overall sales performance and customer satisfaction. Key Responsibilities Maintain and update customer databases accurately. Track sales orders and manage related paperwork to ensure timely processing. Prepare sales reports and presentations for management and sales teams. Coordinate closely with sales teams to ensure smooth daily operations. Identify and resolve bottlenecks or issues in the sales process. Respond promptly and professionally to client inquiries and concerns. Build and maintain strong customer relationships to ensure satisfaction and loyalty. Stay adaptable to new sales trends, technologies, and market changes. Key Skills & Competencies Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in MS Office and CRM tools. Problem-solving mindset with attention to detail. Ability to work collaboratively with cross-functional teams. Customer-focused approach with patience and professionalism. Qualification : Graduation and Above

Job Title: Product Sales Manager Trade Sales (Corporates) Location: Kolkata Department: Wholesale Banking Category: Others Job Purpose We are looking for a dynamic and results-driven Product Sales Manager Trade Sales to lead the growth of our Trade Finance & Services portfolio for corporate clients. This role involves sourcing, structuring, and implementing both funded and non-funded trade finance solutions while driving asset growth and revenue. You will work closely with Relationship Managers, Risk teams, and product specialists to deliver customized trade solutions and manage portfolio risks effectively. Key Responsibilities Drive growth in Trade Finance and Services by expanding the asset book and increasing transaction volumes. Identify and engage with high-potential corporate clients, including New-To-Bank (NTB) prospects. Develop and execute account plans and strategies for each client, conducting regular reviews to ensure goal alignment. Collaborate with Coverage and Risk teams to structure optimal trade solutions and manage portfolio risk. Stay informed on market trends, competitor offerings, and regulatory changes in Trade and Capital Account businesses. Provide strategic feedback to Product and Strategy teams to enhance the Transaction Banking product suite. Lead trade sales strategy execution, including product development, sales planning, and service delivery to meet business targets. Train and update Relationship Managers on trade and capital account products and services. Ensure timely implementation of trade transactions and assist clients in resolving queries. Maintain operational discipline by managing deferrals and ensuring compliance with internal processes. Build sector-specific expertise to enhance client engagement and portfolio management. Qualifications & Experience Educational Qualification: Graduate: Any discipline Postgraduate: Any specialization Experience: 5 10 years of relevant experience in product sales, specifically in Trade Finance within banking or financial services Qualification : Graduate Any discipline

Business Development Metals & Mining Location: Kolkata Experience: 7 8 years in Metals & Mining OR 2 3 years in related industries Education: Preferred: B.Sc (Chemical) / B.E. / B.Tech + MBA Job Description We are seeking a results-driven Business Development professional for our Metals & Mining division. The role involves managing the BD/Sales lifecycle, from lead generation to order closure and account management. The ideal candidate will have a strong background in business development within engineering consultancy or OEM companies, specifically in the metals or mining sectors. This role will also focus on client interfacing, sales presentations, and strategic market analysis to explore new opportunities while nurturing existing client relationships. Key Responsibilities Manage the complete BD/Sales lifecycle, including lead generation, sales presentations, client interaction, proposal preparation, and order closure. Prepare technical and commercial proposals tailored to client needs and project requirements. Build and maintain strong, long-term relationships with existing clients and identify opportunities to create new business. Continuously monitor and evaluate market opportunities and adjust strategies accordingly. Prepare sales presentations and communicate the value proposition of our services and solutions effectively to potential clients. Develop and implement strategies for business growth within the Metals and Mining sectors. Collaborate with internal teams to align technical capabilities and deliver customized solutions for clients. Maintain accurate records of all client interactions and sales activities in the CRM system. Required Skill Set Excellent written and verbal communication skills in English. Strong presentation skills with the ability to engage and influence decision-makers. Proven people handling skills with a customer-centric approach. Business development or presales experience in engineering consultancy or OEM companies. Exposure to business development in the Metals or Mining sectors. Experience working in a Steel/Aluminum Plant is a strong advantage, especially if transitioning from Engineering to Sales/Pre-Sales. Hands-on experience in Process Plants (Steel, Chemical, Aluminum, etc.). Familiarity with CRM tools and the ability to leverage them to track and manage sales pipelines. Preferred Education & Experience Education: B.Sc (Chemical), B.E. / B.Tech, and an MBA (preferred). Experience: 7 8 years in the Metals & Mining industry or 2 3 years in a related industry with a focus on business development or sales. If you are a motivated business development professional with expertise in the Metals & Mining sectors, we invite you to join our team and contribute to the growth of our business in this exciting industry. Qualification : B.Sc (Chemical) / B.E. / B.Tech + MBA

Project Manager Location: Kolkata, India Experience: 6 Years Employment Type: Full-time Role Overview: We are seeking an experienced and results-driven Project Manager to lead and oversee projects from initiation to completion. Based in Kolkata, the ideal candidate will possess excellent leadership, organizational, and communication skills, along with a strong background in project planning, budgeting, and execution. The Project Manager will be responsible for aligning project objectives with company goals and ensuring timely delivery within scope and budget. Key Responsibilities: Define project scope, goals, deliverables, and timelines in collaboration with stakeholders. Estimate and allocate necessary resources, ensuring effective and efficient utilization. Develop and manage detailed project plans, schedules, and budgets. Monitor project costs and ensure alignment with the approved budget. Provide regular updates to stakeholders on project progress, risks, and strategic changes. Identify, analyze, and resolve project issues and obstacles. Apply industry best practices and standards throughout the project lifecycle. Maintain strong communication and relationship management with clients and internal stakeholders. Track and report project performance using appropriate tools and metrics. Conduct risk assessments and develop mitigation plans. Ensure proper documentation and reporting for all project phases. Escalate issues to upper management as required. Required Skills: Strong understanding of business case development and risk management. Excellent leadership, decision-making, and team management skills. Ability to effectively manage project budgets and resources. Proficient in project management software and tools. Capability to make informed decisions under pressure. Excellent analytical, problem-solving, and interpersonal skills. Eligibility Criteria: Education: Bachelor's degree in Computer Science, Business Administration, or a related field. Experience: Minimum of 6 years in project management or a related role. Certification: PMP certification preferred. Demonstrated experience in successfully managing full project lifecycles. Qualification : Bachelor's degree in Computer Science, Business Administration, or a related field.

Position Title: Quality Assurance (QA) Engineer Location: Kolkata, India Category: PM & QA Employment Type: Full-Time Seniority Level: Senior Experience Required: Minimum 3 years (Automation and Manual Testing) Job Description We are seeking a meticulous and experienced Quality Assurance (QA) Engineer to ensure the quality, functionality, and performance of our enterprise software solutions. You will collaborate closely with cross-functional teams including developers, business analysts, and project managers to deliver high-quality software that aligns with client requirements and expectations. Roles & Responsibilities Test Planning: Design, develop, and execute detailed test plans, test cases, and test scripts based on project requirements and technical specs. Manual Testing: Perform manual testing across web, mobile, and other platforms to validate functionality, performance, and security. Automation Testing: Develop and maintain automated test scripts using Selenium, TestNG, Jenkins, or other automation frameworks. Defect Management: Identify, log, track, and work with developers to resolve defects and issues promptly. Regression Testing: Conduct regression testing to verify that new software releases don t negatively impact existing features. Performance Testing: Execute load and stress tests to assess application scalability and performance. Documentation & Reporting: Maintain detailed test documentation and provide regular status updates to stakeholders. Collaboration: Partner with developers, analysts, and project teams to understand requirements and deliver effective testing solutions. Skills Required Selenium Jenkins TestNG Manual Testing Automation Testing Performance Testing Version control systems (Git or similar) API Testing (Postman, RestAssured) Requirements Minimum 3 years of experience as a QA Engineer testing large-scale applications. Strong knowledge of QA methodologies, tools, and software development lifecycle (SDLC). Hands-on experience with automation testing tools such as Selenium, Jenkins, and TestNG. Solid expertise in both manual and automation testing. Experience with API testing using Postman or RestAssured. Proficient in writing clear, concise, and comprehensive test documentation. Strong understanding of Agile development methodologies. Excellent English communication and teamwork skills. Bachelor s degree in any discipline. Preferred Skills & Qualifications Experience with the Cucumber BDD framework. Familiarity with performance/load testing tools. Certifications such as ISTQB, Certified ScrumMaster, or equivalent. Experience working with CI/CD pipelines and tools like Jenkins, GitLab, etc. Exposure to cloud platforms like AWS or Azure. Experience in enterprise software and multi-team project environments. Familiarity with version control systems such as Git. Flexible working hours. Competitive salary and benefits. Medical and insurance coverage. Training and mentoring programs. Frequent team celebrations and events. Home office allowance. Paid leave and retirement benefits. Partial course funding for skill development. Team-building activities. Qualification : Bachelors degree in any discipline.

As a Content Operations Specialist, you will be responsible for ensuring the smooth operation of our content management system. You will be responsible for managing and organizing the digital files including, but not limited to, video, audio, art, and captions that are received from various sources, validating third-party data, and ensuring that all digital content is ingested into our proprietary technology system accurately and efficiently. You will also be responsible for managing communication with clients and ensuring that all client requirements are met. Job Responsibilities: Receive, ingest, and deliver digital assets into Cineverse's proprietary technology system. Validate third-party data to ensure accuracy. Organize and manage incoming digital content, including metadata. Work with the operations team to ensure that all digital content is delivered on time. Distribute outbound materials to partners for digital content localization Working with existing scheduling and data entry systems, and assisting with migrating to new systems Collaborate with the technical/QC team to identify and solve any issues that may arise. Communicate with stakeholders effectively and professionally. Specific Knowledge Abilities and Skills: Excellent written, verbal communication and proofreading skills in English. 2-4 years of experience working in a team that centers on ingesting materials or streaming media metadata Ability to work independently and within a team environment. Experience working with content management systems (CMS) and digital asset management (DAM) systems Experience with scheduling systems, like Amagi. Proficient in Microsoft Office suite and other relevant software. and time management skills Ability to work in a fast-paced, high-volume environment with changing deadlines Ability to problem solve, communicate and work well with others, both within and outside of the department Flexibility to work occasional weekends & holidays If you are a self-starter who is passionate about the entertainment industry and has a desire to work in a dynamic and fast-paced environment, then this is the job for you. About the company: About the Company: On a mission to give people limitless access to the vast world of Entertainment, Cineverse s advanced, proprietary technology drives the distribution of over 70,000 premium films, series, and podcasts. From providing a complete streaming solution to some of the world s most recognizable brands to super-serving our network of fan channels from direct ad sales partnerships to premium global content we offer more of the stories that move us and technology that moves us forward. Industry leaders with a history of innovation, Cineverse is powering the future of Entertainment. For more than twenty years, Cineverse (NASDAQ: CIDM) has led the digital transformation of the entertainment industry. Today, Cineverse entertains hundreds of millions of consumers around the globe by providing premium content, streaming channels and end to end OTT platform services to the world s largest media, technology and retail companies. For more information, visit http://www.cineverse.com/. Cineverse continues to be a home for a diverse mix of enthusiast content all focused around a core mission of entertaining the world through a portfolio of fan-centric destinations. An innovator in the digital transformation of the entertainment industry for more than two decades, Cineverse s ultimate goal is to build destinations that immerse viewers in content they love. We would welcome you with, A top-grade application traversing multiple mobile platforms. A team of champions to work with. An open mind for new ideas and stratagems. A merry environment focused on creativity, growth and transformation. Top notch medical benefits for employee and family members along with accident coverage benefit for employees Flexible working environment Paid time off (PTO) such as sick days and vacation days

Job Title: Virtual Assistant Location: Kolkata (Fully Remote, with occasional office visits for training) Job Description: We are looking to fill Virtual Assistant job openings in Kolkata! This role involves handling a variety of tasks for clients, including administrative support and communication management. The ideal candidate should have a solid background in office work and be highly organized. Roles & Responsibilities: Must be technology adept. Ability to act with integrity and appropriately handle confidential information. Excellent English, communication, and interpersonal skills. A highly motivated individual who brings energy and a great work ethic. Requirements: Proven work experience as an assistant or in a relevant administrative role. A Bachelor s Degree is a bonus. Proficiency in Excel, PowerPoint, and Word. Must be a good typist and note-taker. Ability to manage internal and external communications, including emails, messaging, memos, and reports. Flexibility to work evenings, with the possibility of a split schedule to accommodate multiple time zones (preferably EST). Strong verbal and written communication skills. Effective presentation skills. High degree of professionalism. Good time-management and multitasking skills, with a positive attitude. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : A Bachelors Degree is a bonus.

Job Title: Senior PHP Developer Location: Kolkata Job Description: We re looking to hire experienced Senior PHP Developers who have the expertise to lead a team effectively. While the ideal candidate would meet all of the listed requirements, any highly experienced developer is encouraged to apply. Roles & Responsibilities: Work closely with the IT team to complete projects. Troubleshoot and resolve issues related to PHP programs. Ensure smooth operations of web processes and infrastructure. Create scripts to optimize client systems and meet performance objectives. Test and develop software for client applications. Document software created for reference and future use. Utilize source debuggers and write or modify client software. Ensure project deadlines are met with high-quality results. Requirements: Bachelor s degree or higher in Computer Science, Information Technology, or a related field. Previous experience in leading a software development team is a plus. Strong knowledge of PHP, MySQL, and JavaScript. Experience with PHP MVC frameworks such as Laravel, CodeIgniter, CakePHP, or Zend is preferred. Experience in developing high-end web applications with PHP, MySQL, AJAX, and API integration is a plus. Solid understanding of HTML5 and CSS. In-depth knowledge of MySQL, including database design, performance optimization, stored procedures, and triggers. Experience working in Linux environments (Debian and RHEL-based distros preferred). Knowledge of eCommerce shopping cart development with shipping and payment gateway integration. Proficiency in JavaScript and at least one JavaScript framework (preferably jQuery or AngularJS). Experience with repository management and version control systems (preferably Git). Any relevant certifications are preferred. Nice to Have: Knowledge of UX/UI patterns. Experience in mentoring and leading team members. International professional certifications (PSPO, PSM, etc.). Commercial experience in FinTech, Healthcare, Retail, Logistics, or Enterprise domains. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : Bachelors degree or higher in Computer Science/Information Technology or related field.

Job Title: CRM Executive Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation & Above Preferred Industries: Stationery, FMCG About the Role We are looking for a proactive and detail-oriented CRM Executive who excels in active listening, clear communication, and relationship building. The ideal candidate will be patient, solution-driven, and adept at managing customer relationships to enhance engagement, retention, and overall satisfaction. Key Responsibilities Develop and implement effective CRM strategies aimed at increasing customer engagement and loyalty. Manage and maintain the company s CRM system, ensuring timely data entry, data cleansing, and segmentation. Analyze customer data and behavior to identify trends, insights, and opportunities for business improvement. Design and execute targeted marketing campaigns and communications to boost customer retention and upselling. Collaborate closely with sales, marketing, and other departments to ensure CRM initiatives align with overall business objectives. Ensure the accuracy and completeness of customer data within the CRM system. Conduct customer surveys and gather feedback to improve customer experience and satisfaction levels. Monitor and analyze customer interactions across various channels including email, social media, and chatbots. Key Skills & Competencies Excellent communication skills clear, concise, and empathetic. Strong relationship-building and problem-solving abilities. Proficiency in CRM software and data management. Analytical mindset with the ability to interpret customer data for actionable insights. Ability to work collaboratively in a cross-functional environment. Patience and customer-centric attitude. Qualification : Graduation & Above

Project Coordinator Location: Kolkata, India Experience: 6 Years Employment Type: Full-time Role Overview: We are looking for an organized and detail-oriented Project Coordinator to support project execution and ensure smooth workflow across multiple projects in Kolkata. The ideal candidate will have excellent communication skills, strong administrative capabilities, and experience coordinating complex projects, particularly AMC and WBT projects. Key Responsibilities: Prepare and communicate financial and progress reports to relevant team members. Create monthly progress reports and track milestone delivery, ensuring timely updates. Manage multiple AMC and WBT projects simultaneously, maintaining clear documentation. Prepare and review project documentation using MS Word and PowerPoint. Monitor daily project workflows by conducting organized scrum calls with project teams. Provide detailed project updates and reports to project managers and clients. Organize reports, contracts, and invoices for efficient access and reference. Plan and coordinate meetings, manage project logistics, and facilitate smooth communication. Utilize tools to monitor working hours, project plans, and expenditures. Serve as a point of contact, communicating project status to all participants. Identify risks and opportunities, and assist in removing obstacles to maintain project progress. Required Skills: Exceptional verbal, written, and presentation skills. Ability to work independently and collaboratively within a team environment. Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. Strong organizational skills, with experience in file management and administrative procedures. Ability to manage multiple priorities and work effectively under tight deadlines. Familiarity with project tracking tools and methodologies such as scrum. Eligibility Criteria: Education: Post-Graduation in Management or a technical field preferred; Graduation in Management or related technical field required. Experience: Minimum 6 years of experience as a Project Coordinator or in a similar role. Proven ability to handle multiple projects and communicate effectively with diverse stakeholders. Qualification : Post-Graduation in Management or a technical field preferred; Graduation in Management or related technical field required.