Client Presentations Jobs in Cochin

Pre Sales Executive Location: Cochin Experience: 1+ years in B2B sales or lead generation targeting North American markets Job Overview: Join the Pre Sales team as a key player responsible for lead generation, tele-calling, appointment setting, and engaging with prospective clients, primarily in the North American market. This role involves understanding client requirements, building relationships, and scheduling meetings for the sales team to close deals. Key Responsibilities: Generate leads through tele-calling and prospecting potential clients. Verify and qualify leads; scrub lists to maintain accuracy. Interact with assigned leads and build rapport, including overseas clients. Schedule appointments (phone/in-person) based on prospect interest and requirements. Understand client software/application needs and effectively communicate the company s value proposition. Upsell products or services to existing clients. Maintain detailed weekly reports on prospects, appointments, and schedules, possibly using CRM tools. Qualifications & Skills: 1+ years experience in B2B sales, telemarketing, or pre-sales with exposure to the North American market. Experience in lead pre-qualification and list management. Strong interpersonal and communication skills; neutral English accent essential. Proficient computer skills and quick learner. Organized, detail-oriented, and motivated with a strong work ethic. Educational background: BBA, Degree in Literature, or Communicative English. Qualification : Educational background: BBA, Degree in Literature, or Communicative English.

Sales Manager Location: Cochin Experience: 7+ years in IT/Software sales Qualification: Bachelor's degree in Marketing, Business Studies, or related field preferred Core Responsibilities: Set and drive sales targets aligned with company goals and market opportunities. Lead, coach, and train sales staff to meet performance benchmarks. Oversee major client accounts and manage full sales lifecycle from prospecting to deal closure. Collaborate with internal teams (sales, technical, marketing) for effective presentations, demos, and client engagements. Prepare and present proposals and quotations tailored to client needs. Stay ahead of market trends and competitor strategies to inform sales tactics. Monitor, evaluate, and report on monthly and quarterly revenue performance. Drive branding and strategic sales initiatives to strengthen the company s presence in global markets. Required Skills & Qualifications: Minimum of 7 years of experience in IT/Software sector sales. Proven track record in leading high-performing sales teams. Strong problem-solving and analytical ability to assess performance and market opportunities. Excellent communication and presentation skills in English. Strategic thinker with the ability to forecast revenue and manage performance assessments. Qualification : Bachelor's degree in Marketing, Business Studies, or related field preferred

Business Development Digital Marketing Location: Cochin Experience Level: Entry to Mid-Level Education: Graduate (Any Discipline Preferred) Job Summary: We are looking for a proactive and energetic individual to join our Business Development team with a focus on Digital Marketing. You will be responsible for generating leads, pitching digital marketing solutions to potential clients, and supporting brand-building initiatives. Ideal for a self-starter with a flair for networking, communication, and digital trends. Key Responsibilities: Build and nurture contacts and networks to identify new business opportunities. Generate, qualify, and manage leads to build a strong sales pipeline. Pitch digital marketing strategies to potential clients based on brand needs. Support brand-building and visibility through various channels. Assist in creating and delivering effective client presentations and proposals. Required Skills: Strong understanding of branding, marketing, and digital platforms. Excellent verbal and written communication skills. Comfortable with social media platforms, internet research, and MS Office tools. Creative flair and ability to craft catchy, conversational pitches. Good presentation skills both creating and delivering. Entrepreneurial mindset must be a self-starter and independent thinker.

Job Title: Senior Interior CAD Draughtsman Job Type: Full-Time Experience: 3+ Years Location: Cochin Position Overview We are seeking a detail-oriented and skilled Senior Interior CAD Draughtsman with extensive experience in producing accurate and comprehensive CAD drawings for interior design projects. The ideal candidate will have a strong grasp of interior design principles, knowledge of industry standards, and experience working on international projects. Key Responsibilities Create detailed 2D CAD drawings including floor plans, elevations, sections, and construction details for interior design projects. Develop accurate 3D models using BIM software such as Revit for visualization and client presentations. Ensure all drawings comply with industry standards, building codes, and project specifications. Collaborate with interior designers, architects, and project teams to deliver high-quality design documentation. Maintain precision and clarity in all deliverables to support smooth project execution. Qualifications & Skills Minimum 3 years of professional experience as an Interior CAD Draughtsman. Proficiency in AutoCAD and BIM software like Revit. Strong understanding of interior design concepts and architectural detailing. Experience working on international interior design projects is highly desirable. Familiarity with industry standards, building codes, and construction documentation. Excellent attention to detail, communication skills, and ability to work collaboratively. Opportunity to contribute to diverse and prestigious international interior projects. Work in a a supportive, growth-oriented environment located in Cochin. Competitive compensation with career advancement opportunities. Apply now to join our creative and professional team!

Job Title: Digital Marketing Executive (Client Projects) Location: Cochin, India Job Summary: As a Digital Marketing Executive at Infintor, you'll have the opportunity to take your 1-year experience and apply it to managing and leading client projects. You will work closely with our clients, develop strategies, and execute digital marketing campaigns to deliver measurable results. Key Responsibilities: Client Engagement: Act as a key point of contact for clients, understanding their goals, and translating them into effective digital marketing strategies. Digital Strategy: Develop, implement, and manage tailored digital marketing strategies for clients, aligning with their business objectives. Campaign Execution: Oversee the execution of digital marketing campaigns, including content creation, social media management, SEO, PPC advertising, email marketing, and more. Performance Analysis: Continuously monitor and analyze campaign performance, providing regular reports and insights to clients and internal teams. Budget Management: Assist in managing client budgets effectively, optimizing spend for maximum ROI and ensuring transparency in financial matters. Creative Solutions: Collaborate with our creative and technical teams to deliver innovative solutions that meet and exceed client expectations. Client Relationships: Cultivate strong client relationships, becoming a trusted advisor on digital marketing matters and identifying opportunities for growth. Qualifications and Skills: Bachelor's degree in Marketing, Business, or a related field (a degree in Digital Marketing is a plus). Minimum of 1 year of experience in digital marketing, including client project management. Solid understanding of digital marketing concepts, tools, and platforms. Proficiency in digital marketing tools and software, such as Google Analytics, SEO tools, and email marketing platforms. Excellent written and verbal communication skills. Analytical mindset with the ability to interpret data and make data-driven decisions. Creative thinking and problem-solving skills. Up-to-date knowledge of industry trends and best practices. Join Our Team: If you are passionate about digital marketing, possess 1 year of experience, and want to take your career to the next level, we invite you to join our team at Infintor. Together, we'll drive the success of our clients and contribute to their growth. Qualification : Bachelor's degree in Marketing, Business, or a related field (a degree in Digital Marketing is a plus).

Personal Assistant Kochi Location: Kochi, India Experience: 0-2 years Department: AppForms Role: Personal Assistant / Admin Wiz What you ll be doing: You ll be the right hand to the manager, making sure their day runs smooth AF. From managing calendars and meetings to handling emails and follow-ups, you keep everything on point with zero drama. Be the go-to contact for both internal teams and clients Organize the manager s calendar, appointments, and meeting agendas Keep track of action items and make sure things actually get done Take sharp meeting minutes and send out professional communications Prep reports, presentations, and briefs that impress Maintain filing systems and databases with eagle-eye attention Support project tracking to keep the product team on schedule What you bring to the table: Experience as a personal assistant, executive secretary, or office manager (even if just a little!) Mad organizational skills and the ability to juggle multiple tasks like a pro Critical thinker vibes you don t just follow, you find solutions Postgrad degree (because you love that brain workout) Stellar communication skills both written and spoken Customer service mindset you get people and keep it professional We celebrate diversity & inclusion everyone s welcome here We value work ethics and respect privacy your trust matters Growth opportunities with a supportive team Hit Apply now and let s make it happen.

Job Summary: Marketing Specialist (B2B IT, UK Market) We re looking for a dynamic Marketing Specialist with experience in IT-based B2B marketing and strong communication and presentation skills. The role involves developing and executing tailored marketing strategies to engage prospects and foster brand visibility in the UK market. This individual will work closely with our sales team, focusing on targeted outreach and building impactful connections. Ideal candidates are creative, proactive, and committed to exploring new strategies to enhance engagement and brand recognition. Key Responsibilities: Develop and implement engagement tactics for prospect outreach, including personalized content and interaction strategies across platforms (primarily LinkedIn). Build connections within target networks, strategically interacting with key individuals to raise brand visibility. Collaborate with the sales team to create engaging content (newsletters, snippets, carousels, etc.) tailored to market trends and client needs. Conduct SEO and marketing optimizations to boost online presence. Research and propose innovative methods to connect with and nurture leads. Qualifications: Bachelor s degree in Marketing, Business, or related field. 2-3 years of experience in B2B marketing, ideally in the IT industry. Strong written and verbal communication skills. Experience in creating engaging content and conducting outreach on LinkedIn. Proactive, results-oriented, and adaptable to changing market dynamics. Qualification : Bachelors degree in Marketing, Business, or related field.

Job Summary: Business Development Executive (IT Services) We are seeking a self-driven and results-oriented Business Development Executive to join our IT services sales team. In this role, you will take ownership of your sales success, leveraging your expertise in prospecting, relationship-building, and closing deals. The ideal candidate will have a proven track record in IT services sales, strong communication skills, and the ability to work independently in driving revenue growth. Key Responsibilities: Sales Strategy and Planning: Take complete ownership of developing and implementing effective sales strategies to achieve revenue targets. Identify and pursue new business opportunities through market research, networking, lead generation, and cold calling. Independently analyze market trends and competitor activities to refine sales strategies. Client Acquisition and Relationship Management: Identify potential clients and key decision-makers within target organizations. Conduct meetings, presentations, cold calls, and product demonstrations to establish rapport and close deals. Build and maintain strong, long-lasting relationships with clients by understanding their unique needs and offering tailored solutions. Ensure a proactive and consistent follow-up process to nurture client relationships. Sales Process Management: Manage the entire sales cycle from initial outreach to deal closure with minimal reliance on external inputs. Prepare and deliver compelling proposals, quotes, and contracts to prospective clients. Negotiate terms and conditions to maximize revenue and profitability. Maintain accurate records of sales activities, client interactions, and pipeline status in the CRM system. Performance Tracking and Reporting: Continuously monitor your sales performance, including lead conversion rates, pipeline status, and revenue achievements. Provide regular updates to the sales manager on progress, challenges, and actionable insights for improvement. Qualifications: Bachelor s degree in Business, Marketing, Information Technology, or a related field. 1 2 years of experience in IT services sales or a similar role. Proven track record of meeting or exceeding sales targets. Strong understanding of IT services, solutions, and industry trends. Excellent communication, negotiation, and presentation skills. Proficiency in using CRM software and other sales tools. Self-motivated, goal-oriented, and capable of driving results independently. Cold-calling experience and expertise in lead generation. Strong organizational skills and the ability to prioritize tasks effectively. Qualification : Bachelors degree in Business, Marketing, Information Technology, or a related field.

Inside Sales Specialist About KeyValue Software Systems KeyValue Software Systems is a leading product outsourced development company specializing in providing customized software development services to businesses worldwide. We partner with clients across various industries and geographies to deliver innovative and tailored solutions. We are looking for an Inside Sales Specialist to join our dynamic team. In this role, you will play a crucial part in driving sales efforts, nurturing client relationships, and expanding our customer base in existing and new markets. What You Will Do Prospect and generate new leads through research, cold calling, email campaigns, and networking to build a strong sales pipeline. Identify key decision-makers within target organizations and engage in strategic conversations to understand their business needs and pain points. Conduct product demonstrations and/or presentations to potential clients, effectively communicating the value proposition and benefits of our services. Develop and maintain strong relationships with prospects and clients through regular follow-ups, addressing their inquiries, and providing accurate information about our services. Collaborate with the marketing team to support lead generation initiatives, such as content creation, webinars, and events. Meet or exceed monthly and quarterly sales targets and contribute to the overall revenue growth of the company. Stay up-to-date with industry trends, competitors, and market conditions to identify opportunities and make recommendations for sales strategies. Utilize CRM software to manage and track leads, opportunities, and sales activities accurately. Collaborate with cross-functional teams, including product managers, technical leads, and executives, to ensure smooth handover of projects from sales to delivery teams. Provide timely and accurate sales reports, forecasts, and market feedback to the management team. What Makes You a Great Fit Bachelor s degree in Business, Marketing, or a related field. 1-3 years of experience in inside sales, preferably in the software development or IT services industry. Strong understanding of technology solutions and experience selling software development or IT services. Excellent communication and interpersonal skills, with the ability to engage with clients at various organizational levels. Proactive and self-motivated, with the ability to work independently and as part of a team. Results-oriented mindset with a track record of meeting or exceeding sales targets. Familiarity with CRM software and proficiency in Office Suites (Excel, Word/Docs, Powerpoint/Slides). Competitive compensation packages. Opportunities for professional growth and development. A dynamic and collaborative work environment. Qualification : Bachelor's degree in Business, Marketing, or a related field.

Responsibilities About Us: We are dedicated to revolutionizing the recruitment landscape with our innovative tools and solutions. As we expand our marketing efforts, we are looking for a talented Content Writer to join our team. This role is crucial in enhancing our brand presence and engaging our audience through high-quality content. Your Responsibilities: Content Creation: Write and publish expert articles, optimize LinkedIn content, create engaging social media posts, and develop blog posts that incorporate storytelling to emotionally engage our audience. Storytelling: Craft compelling narratives that not only inform but also create an emotional connection with readers, helping to humanize job descriptions for our clients. Presentation Preparation: Optimize speaker engagements by preparing impactful presentations. Campaign Support: Collaborate with the marketing lead to create and coordinate customer campaigns, ensuring all content aligns with our brand voice and strategy. Desired Candidate Profile Background: Strong experience as a recruiter in a software company or marketing company. Alternatively, a strong background in psychology within a software or marketing context. Skills: Excellent writing and editing skills with a keen eye for detail. Ability to create compelling content that resonates with our target audience and evokes emotion. Familiarity with digital marketing strategies and social media platforms. If you are passionate about content creation and want to make a significant impact in the recruitment industry through storytelling, we would love to hear from you!

Business Associate (Freshers Welcome!) Kochi, India | Dept: BPO | Dec 2024 Batch Just graduated? Looking for your first big break? We got you. We re on the hunt for curious minds ready to learn, grow, and get things DONE. No past experience? No problem. If you ve got the attitude, we ll help you build the skills. What you ll be doing Double-checking and verifying data like a detail-obsessed detective Learning new tools, tricks, and tasks on the go Solving problems and thinking on your feet Taking ownership and stepping up when it counts Strong communication (yes, that means emails AND talking to humans) Comfortable using a computer you don t need to be a coder, just not scared of tech Eagerness to learn + a mindset that says I got this We don t care where you come from we care where you re going Diverse, inclusive, and actually fun to work with Real growth, real support, real impact

Business Development Executive (Female Candidates Only) Experience: 0 years (Freshers) Job Location: Cochin Job Type: Permanent, Full-time Qualification: Full-time MBA (Freshers) Preferred: Immediate Joiners Job Overview We are looking for an energetic and ambitious Business Development Executive to join our team in Cochin. This is an excellent opportunity for MBA freshers who are passionate about sales and eager to begin a rewarding career in a fast-paced, growth-oriented environment. This role is exclusively open to female candidates. Key Responsibilities Identify and source new business opportunities through outbound emails, research, and other lead-generation methods. Research target accounts, identify key decision-makers, and initiate contact to generate interest. Follow up with potential clients to build relationships and convert leads. Collaborate with team members to support sales initiatives and drive business growth. Consistently work to achieve assigned sales targets and contribute to the overall performance of the business development team. Skills and Qualifications MBA graduate (Full-time) Freshers welcome to apply. Excellent verbal and written communication skills in English. Strong interpersonal skills with a positive attitude and professional demeanor. Ability to work effectively as part of a team and independently when required. Highly reliable, punctual, and committed to personal and professional growth. Proactive and self-motivated with a desire to learn and take initiative. Join a collaborative and supportive work environment where your enthusiasm and ideas are valued. This is your chance to gain hands-on experience in sales, work alongside experienced professionals, and build a strong foundation for your career in business development. Note: This position is open to female candidates only, and preference will be given to those who can join immediately.

Technical Project Manager (Node.js Backend) About Us: We are a forward-thinking software development company committed to delivering high-quality and scalable solutions. We are seeking a highly skilled Technical Project Manager with expertise in Node.js backend development to lead and manage our software projects effectively. This role offers an opportunity to work with a dynamic team to ensure the successful delivery of complex software solutions. Job Description: We are looking for a Technical Project Manager who will oversee the entire project lifecycle, from planning to delivery, while ensuring that our backend systems are built using Node.js principles. The ideal candidate will have a robust understanding of Node.js development along with solid project management experience. You will collaborate with cross-functional teams to ensure timely delivery, adherence to quality standards, and achievement of business objectives. Key Responsibilities: 1. Project Planning and Execution: Develop comprehensive project plans that include timelines, resource allocation, and milestones while ensuring alignment with business goals. Execute the project plans efficiently, monitor progress, and adjust strategies as necessary to meet the project goals. Coordinate with stakeholders to gather requirements, prioritize tasks, and resolve project-related challenges. 2. Team Leadership and Collaboration: Lead a team of developers, engineers, and designers, providing guidance and support throughout the project lifecycle. Foster a collaborative environment where team members are encouraged to communicate, share knowledge, and work together toward project success. Coordinate with cross-functional teams including product management, QA, and DevOps to ensure smooth project execution. 3. Technical Expertise: Possess a deep understanding of Node.js backend development principles, including server-side scripting, asynchronous programming, and RESTful API design. Review technical specifications, architecture designs, and code implementations to ensure adherence to best practices and industry standards. Provide technical guidance and mentorship to team members, assisting in troubleshooting and solving technical challenges. 4. Risk Management and Quality Assurance: Identify potential risks and dependencies early in the project lifecycle, and implement strategies to mitigate these risks and minimize disruptions. Conduct quality assurance testing including unit testing, integration testing, and performance testing to ensure the reliability and scalability of the backend systems. 5. Project Documentation and Reporting: Maintain accurate and comprehensive project documentation including requirements documents, design documents, and technical specifications. Prepare regular progress reports and presentations for stakeholders, highlighting key accomplishments, milestones achieved, and upcoming deliverables. Requirements: Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree preferred). Proven experience of 4+ years as a Technical Project Manager in software development, particularly with a focus on Node.js backend technologies. Strong proficiency in Node.js, with hands-on experience in building scalable and high-performance backend systems. Solid understanding of software development methodologies such as Agile, Scrum, or Kanban. Exceptional leadership and communication skills, with the ability to effectively collaborate with cross-functional teams. Strong analytical and problem-solving abilities, with a keen attention to detail. Experience with project management tools such as Jira, Asana, or Trello. PMP, Scrum Master, or other relevant certifications are a plus. Innovative Environment: Work with cutting-edge technologies and be part of a team that thrives on innovation. Career Growth: Opportunities for personal and professional development. Collaborative Culture: A supportive, team-oriented culture that encourages learning and growth. If you are passionate about leading technical projects and have the required Node.js expertise, we invite you to apply and be part of our exciting journey in delivering high-quality software solutions! Qualification : Bachelor's degree in Computer Science, Engineering, or related field. Master's degree preferred.

Job Highlights We are hiring Candidates who would be a part of Pre Sales team, responsible for tele-calling, lead generation and appointment setting with the prospective clients. Job Description Appointments setting, lead generation, prospecting for new clients by contacting potential clients discovering and exploring opportunities. Using the information provided and follow the instructions to perform the specified role. Would be the first tier involved in Lead verification/scrubbing. The Pre Sales Executive will consult with decision makers about their technology requirements. Must be able to handle all aspects of the Pre sales process, i.e identifying target clients, analyzing a company s needs, showcasing our expertise and value proposition and explaining advantages & setting appointments with our sales team for closing the sale. Responsibilities include Interaction with the assigned leads. Involves interaction with overseas prospecting clients & rapport building. Involves scheduling specified appointments from the leads provided,which includes arranging in-person or phone meetings, speaking with potential customers & understanding their specific software/Application related requirements. Invloves up selling to the existing clients. Weekly reports summarizing prospects, appointments, and schedule (use of CRM software may assist with this.) Desired Qualification & Experience Must have B2B company experience. 1+ years experience selling products, software product or services to the North American Market is required. Experience with lead pre-qualification, list management Outgoing personality with strong interpersonal skills. Neutral Accent with experience in Telemarketing/Tele-calls & Lead generation is essential. Strong computer skills, internet savvy, and ability to learn new skills with training. Excellent written and verbal communication skill in English. A strong work ethic, self-disciplined and self-motivated. Organized, detail-oriented with a zeal in sales. BBA/Degree in Literature/Communicative English. Qualification : BBA/Degree in Literature/Communicative English.

Job Description: We are looking for a Senior Business Analyst to join our team and help us deliver exceptional post sales support to our customers. The ideal candidate will have experience in the software industry, as well as strong analytical and problem-solving skills. Responsibilities: Gather and analyze customer requirements Develop and maintain project plans Coordinate with development teams to ensure that projects are delivered on time and within budget Troubleshoot and resolve customer issues Provide training and support to customers Stay up-to-date on the latest industry trends Translate business requirements to (pseudo) technical requirements Document the requirements in a detailed manner Develop high/low fidelity wireframes/process flow diagrams Ensuring the developed features are aligned with the requirements Take ownership of requirements Act as a SME of the requirements Analyse and assist to improve business process flow Qualifications: 5+ years of experience in the software industry Experience in post sales support Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Passion for delivering excellent customer service Certification in CSPO or similar is good to have. Skills and Experience: Experience with BA artifacts & techniques Experience/Knowledge in multiple business domains Strong understanding of the software development lifecycle Experience with a variety of business analysis methodologies Experience with project management tools and techniques Excellent written and verbal communication skills Ability to work independently and as part of a team Passion for delivering excellent customer service

Job Title: Junior Architect Job Type: Full-Time Shift: Day Shift / Evening Shift Location: Cochin Position Overview We are seeking a talented and detail-oriented Junior Architect to join our dynamic architectural team in Cochin. The ideal candidate will assist in the design and development of architectural projects, contribute to documentation, and support project execution from concept to completion. This role offers an excellent opportunity to grow your skills and gain hands-on experience in a collaborative environment. Key Responsibilities Assist in conceptualizing, designing, and developing architectural projects under senior supervision. Prepare, review, and modify architectural documents including plans, elevations, sections, and detailed drawings. Support the project team in producing accurate and timely design documentation. Conduct site visits and inspections to verify compliance with design specifications and quality standards. Collaborate effectively with clients, consultants, contractors, and cross-functional teams to ensure project success. Utilize CAD software and design tools such as AutoCAD, Revit, and SketchUp to create drawings and 3D models. Qualifications & Skills Bachelor s degree in Architecture or a related field. Proficient in architectural design software: AutoCAD, Revit, SketchUp. Solid understanding of architectural principles, building codes, and construction practices. Excellent communication, collaboration, and interpersonal skills. Strong attention to detail and problem-solving capabilities. Ability to manage time efficiently and multitask in a fast-paced work environment. Opportunity to work on diverse and challenging architectural projects. Supportive team culture encouraging learning and professional growth. Competitive salary with flexible shift options. Prime work location in Cochin with a vibrant architectural community. Apply now and become a vital part of our innovative design team! Qualification : Bachelors degree in Architecture or a related field.

Implementation Engineer Location: Cochin Qualification: Any Graduate/Diploma/MCA/BTech Experience: 5+ years of experience Role Overview: We are seeking a highly skilled and experienced Senior Implementation Engineer to join our team. This role requires strong technical expertise, excellent problem-solving skills, and the ability to work closely with clients to ensure maximum satisfaction. If you are passionate about implementation and client support, this position is for you! Key Responsibilities: Software Installation & Configuration: Implement, install, and configure software solutions onsite at client locations. Troubleshoot and resolve any software issues by working closely with the development team. SQL Scripting & Customization: Develop and modify SQL scripts to install new clients and add new functionality. Assist with client database script customization and troubleshooting to meet specific client needs. Server & Web Service Configuration: Collaborate with external vendors to configure server domains, routers, firewalls, SSL certificates, and web services to ensure a secure and functional environment. Testing & Issue Documentation: Execute test plans and document issues encountered during the implementation process. Communicate and prioritize bugs with the development team for new software releases. Client Communication & Support: Work closely with clients, providing excellent support and solving customer queries related to software implementation. Build and maintain healthy business relationships with clients, ensuring maximum customer satisfaction. Additional Responsibilities: Perform any other duties related to the role as needed to support the team and ensure smooth operations. Skills & Requirements: Communication Skills: Excellent written and verbal communication skills in English (mandatory). Technical Expertise: Ability to conduct a scope study at client sites and effectively communicate the findings with the development team. Basic knowledge of software coding (e.g., HTML) for customizations. Database Knowledge: Experience in Oracle DBA is a plus but not mandatory. Problem-Solving Skills: Ability to troubleshoot and resolve issues efficiently. Strong technical aptitude for configuring and optimizing client systems. Career Growth: Opportunity to work with cutting-edge technologies and expand your expertise in software implementation. Client Interaction: Work closely with clients, building relationships and ensuring high customer satisfaction. Collaborative Environment: Join a dynamic team where your skills and contributions will make a significant impact. Competitive Compensation: Competitive salary, benefits, and career advancement opportunities. Qualification : Any Graduate/Diploma/MCA/BTech

Senior Customer Support Specialist Kochi Location: Cochin, India Employment Type: Full-Time Work Mode: Work from Office Experience Required: 5 to 10 years Job Summary We are seeking a highly experienced and proactive Senior Customer Support Specialist to join our team in Kochi. If you are passionate about delivering exceptional customer service, have a strong technical background, and thrive in a fast-paced support environment, we want to hear from you. Key Responsibilities Customer Support: Deliver expert-level assistance to customers regarding our software, digital platforms, and recruitment-related tools. Reporting Development: Collaborate with the product team to build and enhance reporting features as we launch our new software. Live Chat Management: Operate our integrated live chat system to provide real-time support and improve response efficiency. Ticketing System Administration: Maintain and streamline our ticketing system to ensure quick and effective resolution of client issues. Desired Candidate Profile Excellent Communication Skills: Strong written English and the ability to handle customer interactions with professionalism and empathy. Technical Proficiency: Deep understanding of software platforms with a fast learning curve for new tools and systems. Analytical & Problem-Solving Skills: Ability to troubleshoot and resolve technical challenges independently. Reporting Expertise: Hands-on experience in data analysis and report generation, preferably within a tech or SaaS environment. Join us in delivering top-tier support and shaping the future of our customer experience. Apply now to become a vital part of our growing team.

Job Title: Project Coordinator The Project Coordinator will be responsible for coordinating various project activities, including documentation, wire framing, SRS preparation, client meetings, requirement gathering, and team coordination. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks simultaneously. Key Responsibilities: Project Documentation: Prepare, maintain, and update project documentation, ensuring all records are accurate and up-to-date. Wire Framing: Develop wireframes to illustrate the layout and functionalities of projects, providing a visual guide for developers and stakeholders. SRS Preparation: Create and maintain Software Requirements Specifications (SRS) documents, ensuring they meet client requirements and project goals. Client Meetings: Schedule, organize, and participate in client meetings to discuss project scope, requirements, and progress. Document meeting minutes and follow up on action items. Requirement Gathering: Work closely with clients to gather and define project requirements, ensuring a clear understanding of their needs and expectations. Team Coordination: Coordinate with business teams, developers, and other stakeholders to ensure smooth communication and collaboration throughout the project lifecycle. Task Management: Track project tasks, deadlines, and milestones, ensuring timely completion and delivery of project components. Reporting: Prepare and present regular project status reports to management and clients, highlighting key achievements, risks, and issues. Qualifications: Bachelor s degree in Business Administration, Information Technology, or a related field. 4 years of experience in project coordination, project management, or a similar role. Strong understanding of project management methodologies and tools. Proficiency in wire framing tools and software (e.g., Balsamiq, Axure, Sketch). Excellent written and verbal communication skills. Strong organizational and time management abilities. Ability to work independently and as part of a team. Experience with SRS preparation and documentation is a plus. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Project). Qualification : Bachelors degree in Business Administration, Information Technology, or a related field.

Role Overview: We are looking for dynamic, innovative individuals to lead our cutting-edge software development projects. Our projects involve working on API-driven solutions, ranging from collaboration tools to API abstraction layers and gamification applications. You will play a key role in designing, developing, and scaling solutions to handle large-scale demands while maintaining system reliability. This is a highly collaborative role requiring interaction with cross-functional teams and clients. Key Responsibilities: Software Life Cycle Management: Lead consulting sessions, requirement gathering, and validation with clients. Approve requirements and prepare use cases or architecture documents for developers. Coordinate with QA teams and ensure software is tested thoroughly. Regularly interface with finance, sales, and internal teams to ensure seamless communication. Take ownership of product delivery, maintenance, and feature enhancements. Technical Expertise & Development: Design, develop, and maintain RESTful APIs and integrate various services. Ensure the software developed can scale and perform under high-demand conditions. Troubleshoot and optimize performance to avoid large-scale failures. Project Management & Collaboration: Manage projects using SCRUM, Kanban, or Agile methodologies. Use project tracking and bug tracking tools like Bugzilla, Jira, SVN, Git, and more. Maintain periodic status updates with the client and internal team. Technical Skills & Qualifications: Education: Bachelor s or Master s Degree in Computer Science or related fields. Experience: 8+ years in software development, with an expert level of experience in programming, design, and analysis. Must have worked in international, multi-cultural environments. Technologies & Tools: Proficiency in Java, Python, EJB, Perl, PHP stack. Hands-on experience with databases such as Oracle, PostgreSQL, MySQL, MongoDB, and others. Experience with cache systems like Memcache, Redis, and search engines like ElasticSearch or Solr. Familiarity with DevOps, Jenkins, Hudson, and Atlassian tools. Domain Expertise: Telecom, networking, or finance domains, with a strong focus on backend technologies. Methodologies: In-depth experience in Agile development using SCRUM or Kanban. Exposure to waterfall project management methods is a plus. Project Management Tools: Familiarity with tools such as Jira, Clearcase, PivotalTracker, and SVN/Git for project tracking and bug tracking. Desired Skills: Strong Communication Skills: Must be able to effectively communicate complex ideas to both technical and non-technical stakeholders, including clients. Ability to work effectively with culturally diverse teams. Leadership: Ability to lead and mentor teams, ensuring that the development process is efficient and the team is motivated. Compensation: Current CTC should be 9 Lakhs per annum or above. Qualification : Bachelors or Masters Degree In Computer Science Engineering