Client Relations Executive Jobs in Mumbai

Operations Executive Location: Mumbai Job Type: Full-Time Department: Operations About the Role Eshopbox is seeking an efficient and detail-oriented Operations Executive to support our management team and ensure smooth daily business operations. In this role, you ll work closely with management to provide timely data and operational insights that contribute to the success of our e-commerce activities. Key Responsibilities Oversee and manage online business operations across various e-commerce platforms. Track and maintain daily marketplace settlements, ensuring accurate record-keeping. Prepare and analyze Daily, Weekly, and Monthly MIS reports on orders and returns. Generate and distribute management reports in a timely and accurate manner. Provide detailed reporting and analytical support to the management team. Handle website refunds and ensure all related operations run smoothly. Manage website collections and generate corresponding MIS reports. Analyze data to derive actionable insights and publish reports accordingly. What You ll Need 1-2 years of relevant experience as an Operations Executive, E-commerce Executive, or in a similar role. Proficient in MS Excel (VLOOKUP, HLOOKUP, Pivot Tables, Macros, Formulas, and Commands). Strong interpersonal and analytical skills. Excellent verbal and written communication skills. Ability to solve problems efficiently and ensure operational excellence. High attention to detail and strong organizational skills. A Bachelor s degree or equivalent qualification. Qualification : A Bachelors degree or equivalent qualification

Customer Success Manager L-1 Location: Mumbai Department: Marketing & Sales About the Role Eshopbox is looking for a dynamic and customer-focused Customer Success Manager L-1. At Eshopbox, our success is tied to our customers' success. We need a proactive leader who is passionate about driving customer adoption, satisfaction, and long-term relationships. You will guide customers to achieve their desired outcomes, ensuring retention and identifying opportunities for growth and renewal. Key Responsibilities Ensure smooth onboarding for new customers, helping them get started with the platform. Define and enhance customer journeys, ensuring a seamless and valuable experience. Collect and provide actionable feedback between departments (Sales, Support, Product) to enhance the customer experience. Advocate for and foster a company-wide culture centered around customer success. Showcase newly released features and help customers maximize the value of relevant functionalities. Conduct in-depth analysis of customer operations, offering tailored suggestions for e-commerce strategies. Identify upsell opportunities and ensure timely renewals by maintaining strong relationships. Lead monthly business reviews with customers to track progress and address concerns. Handle customer escalations with urgency and resource mobilization for quick resolution. What You ll Need 3-5 years in a Customer Success role within B2B e-commerce or SaaS industries (preferred). Experience working with C-level executives and understanding their business needs. Strong ability to understand business challenges and effectively communicate solutions. Knowledge of calculating Net Churn and Logo Churn and taking proactive actions. Process-oriented with strong analytical skills to drive improvements. Experience in client onboarding and customer success in a fast-paced environment. Exposure to the e-commerce or internet sector is a plus. Excellent verbal and written communication skills.

Executive - Customer Support Experience: 0 - 2+ Years Education: Graduation Location: Mumbai About the Role We are seeking a motivated and customer-centric Executive - Customer Support to join our team. As a key member of the support function, you will be responsible for providing high-quality service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience throughout the customer journey. You will have the opportunity to deepen your knowledge of the Forex ecosystem and enhance your communication and problem-solving skills while working in a dynamic environment. Key Responsibilities Forex Product Knowledge: Develop a strong understanding of the Forex ecosystem, associated products, and the applicable guidelines set by RBI and FEMA. Customer Communication: Respond to customer inquiries via emails, support tickets, and inbound/outbound calls in a timely and professional manner. Issue Resolution: Address customer issues effectively, troubleshooting and resolving queries while escalating more complex concerns to senior team members when needed. Tracking & Follow-Up: Maintain detailed and up-to-date records of all customer interactions. Follow up on open queries to ensure resolution and customer satisfaction. Collaboration with Teams: Work closely with internal teams to ensure that customer concerns are addressed quickly and efficiently. Service Improvement: Continuously seek opportunities to improve customer service processes and contribute to the enhancement of service quality standards. Key Skills and Qualifications Essential Skills Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and internal teams. Problem-Solving Abilities: Ability to troubleshoot and resolve customer issues in a quick and efficient manner. Time Management: Ability to manage multiple tasks efficiently, prioritize workloads, and meet deadlines. Follow-Up & Tracking: Strong attention to detail with a focus on tracking interactions and ensuring timely follow-up. Knowledge & Attributes Understanding of Forex: A basic understanding of Forex products and services will be beneficial. Team Collaboration: Ability to work collaboratively with other team members and departments to resolve customer issues. Adaptability & Quick Learning: Willingness to adapt to new tools, processes, and customer service practices in a fast-paced environment. A dynamic work environment where you can grow and enhance your customer service skills. Exposure to the Forex ecosystem and financial services industry. A collaborative and supportive team culture. Competitive salary and benefits package. Qualification : Graduation

VP Global Delivery Head Location: Mumbai Experience: 20 25 Years Function: Delivery Leadership | Enterprise Software | BFSI Join VuNet Powering the Future of Digital Financial Experiences At VuNet, we're building the next frontier of Business Journey Observability a deep-tech platform that uses Big Data and AI/ML to radically transform digital experiences for banks, financial services, and enterprises. We monitor 28+ billion monthly transactions, empowering 300+ million users. VuNet is Series B funded, recognized by Gartner, Forbes, NASSCOM, and scaling fast across India, MEA, and global markets. Your Role: VP Global Delivery Head We are seeking a seasoned, high-impact leader to spearhead the global delivery of our mission-critical observability platform, with a primary focus on BFSI clients. As the Global Delivery Head, you will own the end-to-end lifecycle of customer implementations from onboarding and integration to adoption and long-term success in high-SLA, regulated, and large-scale environments. You ll lead multidisciplinary teams across delivery, engineering, SRE, support, and customer success, ensuring strategic execution, operational excellence, and measurable value for our clients. Key Responsibilities 1. Strategic Delivery Leadership Define and execute the delivery roadmap aligned with product strategy and GTM plans. Drive customer expansion through successful implementations and measurable business outcomes. Enable platform adoption at scale across complex environments like core banking, payments, hybrid cloud, and microservices. 2. End-to-End Customer Delivery Own the full delivery lifecycle onboarding, implementation, optimization, support. Lead complex integrations with Kubernetes, cloud-native stacks, enterprise systems. Ensure high-SLA go-lives, on-time rollouts, and outcome-driven execution. Travel as needed (domestic/international) to lead critical engagements and build trusted partnerships. 3. Program & Team Management Lead and mentor cross-functional teams: Implementation Engineers, TPMs, SREs, Expert Services, Support. Implement playbooks, KPIs, delivery frameworks, and standard operating procedures. Oversee resource planning, forecasting, and operational governance across accounts. 4. Executive Stakeholder Management Act as a trusted advisor to CXO-level client stakeholders CIOs, Infra Heads, SRE Leads. Present business value through dashboards, metrics, traces, and ROI models. Own delivery health reporting to internal leadership and drive continuous improvements. 5. Delivery Excellence & Process Innovation Champion observability best practices (APM, tracing, log analytics, synthetic monitoring, etc.). Institutionalize automation, monitoring, and proactive incident management. Ensure regulatory and audit compliance for BFSI and PSU deployments. What You Bring Technical Acumen Deep understanding of observability platforms (Grafana, Prometheus, Datadog, Splunk, Dynatrace, etc.). Hands-on knowledge of cloud-native, DevOps, and SRE ecosystems (Kubernetes, CI/CD, AWS/Azure/GCP). Exposure to enterprise architecture, telemetry pipelines, and platform instrumentation. Leadership & Delivery Experience 20 25+ years in enterprise software delivery; 10+ years in BFSI with direct exposure to mission-critical programs (e.g., core banking, real-time payments). Proven success in high-pressure, complex, multi-stakeholder implementations. Familiarity with PSU banks, regulated environments, audit cycles, and compliance standards. Strong grounding in Agile, ITIL, and program management best practices. Soft Skills & Presence Exceptional communication, leadership presence, and stakeholder influence. Ability to navigate executive-level conversations and drive strategic outcomes. Sharp analytical mindset with a passion for structured delivery and high performance. Success Metrics (KPIs) Time-to-onboard and customer satisfaction (NPS/CSAT). Platform uptime and telemetry coverage. SLA adherence and incident resolution TAT. Observability adoption (dashboards, alerts, integrations). Delivery team productivity and retention. At VuNet, you ll be at the forefront of a Made-in-India global tech movement. We re creating a category-defining observability platform, with a bold mission and a passionate team behind it. What You ll Experience: Ownership from Day 1: Drive critical programs, influence strategy, and shape success. Cutting-Edge Innovation: Work on AI/ML, telemetry, and next-gen enterprise software. Collaborative Culture: Work with mission-driven colleagues in a transparent and growth-focused environment. Leadership Opportunity: Build and scale global delivery for a high-impact platform. Perks & Benefits Comprehensive health insurance (including parents & dependents). Mental wellness support and 1:1 counselling access. Gen AI-enabled tech and collaboration workspaces. Career development support, training programs, and leadership coaching. High-trust, inclusive, and empowering workplace culture.

Assistant Business Manager SEO Location: Mumbai Experience: 2 4 Years Education: Graduate (Any discipline) Employment Type: Full-Time About the Role We re looking for an enthusiastic and detail-oriented Assistant Business Manager with hands-on experience in SEO and digital marketing analytics. You ll play a crucial role in driving organic growth for client websites, delivering impactful SEO strategies, and ensuring data-driven decision-making through regular performance analysis. Key Responsibilities Develop and implement detailed SEO recommendations for assigned client websites Conduct comprehensive SEO audits to ensure content and structure compliance with current best practices Monitor timelines, deliverables, and ensure commitments are met for client projects Create and deliver monthly performance reports for clients, offering insights and action plans Stay up to date with the latest SEO trends, Google algorithm updates, and industry developments Work on Google Ads (AdWords) campaigns to support paid marketing efforts when needed Analyze quantitative and qualitative data using web analytics tools (such as Google Analytics) to guide strategic decisions Translate analytics findings into actionable, performance-driven SEO plans Requirements 2 4 years of experience in SEO, digital marketing, or a related field Strong understanding of both on-page and off-page SEO practices Hands-on experience with SEO tools (e.g., Google Search Console, SEMrush, Ahrefs, Screaming Frog) Working knowledge of Google Ads and campaign management Proficiency in using Google Analytics and other web analytics tools Ability to analyze data, identify trends, and translate them into strategy Strong written and verbal communication skills Highly organized, proactive, and capable of managing multiple projects simultaneously Preferred Qualities Self-motivated and results-driven mindset Passion for digital marketing and search engine technologies Ability to work collaboratively across teams and with external stakeholders Strong attention to detail and time management If you re passionate about SEO and want to be part of a dynamic team driving digital growth we d love to hear from you! Qualification : Graduate (Any discipline)

Job Title: SVP/VP Finance Location: Mumbai Department: Finance Type: Full-Time About the Role We are seeking a visionary and execution-driven SVP/VP of Finance to lead our global financial strategy and operations during a critical phase of scale and transformation. This role will be pivotal in shaping our path to sustained growth and IPO readiness. As a key member of the leadership team, you will partner closely with the CEO, Board of Directors, and cross-functional stakeholders to align financial planning with strategic business objectives. This position is ideal for a seasoned finance leader with deep expertise in high-growth technology environments particularly B2B SaaS and a track record of driving capital efficiency, operational excellence, and enterprise value creation. Key Responsibilities Strategic Leadership Define and drive long-term capital strategy and financial planning aligned with global growth, M&A, and IPO goals. Serve as a trusted advisor to the CEO and Board on financial performance, risk management, and value creation. Financial Operations & Governance Oversee FP&A, compliance, audits, reporting, and risk management with a strong focus on insight-led decision-making and fiscal discipline. Implement and enhance governance structures, internal controls, and financial reporting systems to meet public company standards. IPO & Capital Markets Readiness Lead financial due diligence, reporting, and regulatory preparation for IPO or other capital events. Drive investor relations strategy, fundraising, and capital structuring efforts in collaboration with executive leadership. Finance Transformation Build a scalable, future-ready finance organization enabled by automation, robust ERP systems, and data-driven tools. Champion continuous improvement and digital transformation within the finance function. Operational Excellence Optimize financial workflows and systems to enhance accuracy, cost control, and operational agility across the business. Deliver clear financial insights that empower business leaders to make informed strategic decisions. Cross-Functional Collaboration Partner with Product, Engineering, and Go-To-Market teams to align financial planning with product and growth strategies. Act as a financial partner to key business functions to drive scalable growth. Team Leadership Build and lead a high-performing, globally distributed finance team with a strong culture of ownership, agility, and innovation. Must-Have Qualifications 15 20 years of progressive finance leadership experience, with at least 5 7 years in senior roles at high-growth B2B SaaS or technology companies. Deep understanding of SaaS metrics and business models (ARR, CAC, NRR, LTV, etc.). Proven track record in capital planning, investor relations, and fundraising. Experience in IPO preparation, governance, audit, and regulatory compliance. Strong command over FP&A, financial modeling, and enterprise risk management. Demonstrated ability to scale finance teams and systems in dynamic, fast-paced environments. Exceptional leadership, analytical, and communication skills with a results-oriented mindset. Preferred Qualifications Experience with ERP implementation, financial systems automation, and finance transformation initiatives. Exposure to M&A, private equity, venture capital, and secondary transactions. Prior experience navigating IPOs or late-stage funding rounds. Advanced degree or certifications such as MBA, CPA, or CFA. Be part of a technology-first company backed by 11 industry-leading patents. Work at the intersection of innovation and scale, powering personalized engagement for 3+ billion devices and processing 30+ billion events daily. Join a fast-moving team in a high-growth mobile tech space with global ambitions. Thrive in a culture that encourages curiosity, ownership, and continuous learning.

Account Director Location: Mumbai Job Type: Full-Time Department: Client Servicing Industry: Advertising Experience: 9+ Years About Sociowash Founded in 2015, Sociowash is a vibrant Integrated Advertising Agency with over 200 creative minds across New Delhi and Mumbai. We re dreamers, comedians, rebels, and philosophers but above all, we are the best at what we do. At Sociowash, creativity meets strategy, and fun meets focus. If you thrive in a fast-paced, collaborative environment with a team that values passion and playfulness, you ll fit right in. Role Overview We re looking for a smart, quick-witted Account Director to lead client servicing efforts with energy, insight, and impeccable leadership. With 9+ years of experience in integrated agencies, you ll own strategic client relationships, guide multi-disciplinary teams, and drive projects from ideation to flawless execution. What You ll Own Lead, inspire, and mentor a high-performing client servicing team, alongside content and design partners. Build strong client relationships, acting as the strategic advisor on branding, positioning, and marketing implementation. Keep client projects on track on time, on budget, and aligned with strategic goals. Oversee daily account operations, coordinating cross-functional teams including content, design, media, and more. Manage account financials, including billing oversight, Billing Cost Margin Analysis (BCMA), and maintaining healthy Gross Margins (GM). Develop and execute go-to-market strategies across the digital ecosystem: analyzing competition, defining positioning, messaging, tactics, and budgets. Lead business development efforts pitching, upselling, and bringing in new business opportunities. Present ideas that enhance service offerings and strengthen the agency s market positioning. Be a mentor and coach to junior executives and managers, nurturing them into future leaders. Handle miscellaneous client requests with agility and professionalism. 9+ years of client servicing experience in an integrated advertising agency. Exceptional leadership skills with the ability to lead by example and inspire teams. Deep understanding of business, strategic marketing, and client service. Strong strategic thinking and consulting abilities. Proven multitasking skills in a fast-paced, deadline-driven environment. Keen attention to detail and accuracy in work. Up-to-date knowledge of industry trends and their commercial implications. Professional approach to managing time, costs, and deadlines. Experience with billing processes, BCMA, and maintaining account profitability. Confident in business development and client pitching. Collaborate with a diverse, goal-driven, and fun-loving team. Work in an environment where creativity and strategic thinking go hand-in-hand. Take ownership of exciting projects with leading brands. Grow your career with mentors who value innovation and leadership. Enjoy a workplace where crazy creative ideas are welcomed. We are dreamers, comedians, rebels, and philosophers but above all, we are the best at what we do. If this sounds like your tribe, apply now, and let s figure out something amazing together.

Senior Executive Human Resources & Administration Location: Mumbai Department: HR & Office Administration Experience: 3 5 Years Qualification: Bachelor s Degree (any discipline) Key Objective of the Role We re looking for a detail-oriented and proactive Senior Executive HR & Administration to manage day-to-day office operations, employee services, travel coordination, and administrative support. This role is pivotal in ensuring smooth internal operations and employee satisfaction through efficient handling of HR and admin functions. Key Responsibilities Office & Facility Management Oversee general office operations and vendor coordination. Manage facility services including support staff, housekeeping, cafeteria, and soft services. Coordinate vendor bills processing and liaise with the finance team for timely payments and provisions. Employee Support & Benefits Handle travel-related queries and employee reimbursements. Administer Group Medical Cover (GMC), Group Term Life (GTL), and Group Personal Accident (GPA) policies. Ensure timely addition and deletion of employees from insurance policies every month. Travel & Logistics Manage travel arrangements and logistics for employees (both indoor & outdoor activities). Ensure smooth coordination for team offsites, client meetings, or relocation support. Role Requirements Educational Qualification Bachelor s degree in any discipline. Experience 3 to 5 years of relevant experience in HR operations and office administration. Technical Competencies Proficiency in Microsoft Office Suite, especially Excel and PowerPoint. Familiarity with internal HR tools or systems is a plus. Soft Skills & Behavioral Competencies Strong communication and interpersonal skills. Ability to multitask and manage multiple stakeholders efficiently. Highly organized with attention to detail. A proactive, service-oriented mindset with customer obsession at the core. At Sociowash, we re more than an agency we're a community of creators, collaborators, and doers. If you're passionate about people, processes, and problem-solving, and love keeping things running smoothly behind the scenes, this is the perfect place for you. Think you're a great fit? Apply now and let s grow together! Qualification : Bachelors degree in any discipline

Position: Assistant Manager - Shared Services Location: Mumbai Area of Work: Corporate Finance Job Purpose The Assistant Manager - Shared Services will be responsible for ensuring the efficient management of Accounts Payable processes in compliance with applicable regulatory and statutory guidelines. This role will focus on improving operational efficiencies, automating processes, and driving commercial compliance, while also fostering team development and talent management. Key Responsibilities Operational Responsibilities Ensure compliance with Service Level Agreements (SLAs) and maintain high standards in Accounts Payable processes. Adhere to company policies and guidelines to ensure accuracy and consistency in financial operations. Ensure adherence to Indirect and Direct Taxation Laws and Accounting Standards during financial operations. Take a customer-centric, solution-oriented approach to addressing and resolving process challenges. Process Improvement & Automation Lead initiatives aimed at improving commercial compliance across the organization, ensuring efficiency in financial transactions. Identify and implement opportunities to automate processes, streamlining workflow and enhancing overall team and process efficiency. Drive process improvements to reduce operational bottlenecks and ensure smooth execution of financial processes. People Management & Development Upgrade team skills and support the ongoing development of team members to meet current and future business needs. Identify high-potential talent within the team and develop them for roles at the next level of responsibility. Foster a collaborative, high-performance team culture focused on continuous learning and improvement. Qualifications & Experience Essential Education: B.Com / M.Com Experience: Minimum of 5 years in a manufacturing industry or shared services setup for B.Com/M.Com candidates, or 3-5 years for candidates with an MBA / CA Inter / CMA. Desired Education: MBA from a tier II institute, CA Inter, or CMA Qualification : MBA from a tier institute, CA Inter, or CMA

Job Title: Sales Account Manager India Location: Mumbai, Maharashtra, India Travel Requirement: Up to 50% About BMC At BMC, trust isn t just a value it s a way of life. We re an award-winning, inclusive workplace where diversity thrives and innovation drives everything we do. We believe in giving back, supporting each other, and celebrating your success out loud. Our flexible work culture is built to help you balance your priorities and bring your best self to work every day. Our mission? To empower customers to evolve into Autonomous Digital Enterprises that are ready for the opportunities of tomorrow. The Opportunity We are looking for a high-energy, driven Sales Account Manager to join our team in India. In this role, you will manage a key territory, partnering with some of the region s most respected organizations to deliver BMC s world-class solutions. You ll design and execute a go-to-market strategy, build lasting customer relationships, and drive business growth all while working in a supportive, collaborative, and innovative environment. What You ll Be Doing Own the Territory: Manage your designated region and serve as the primary point of contact for your customers across the full sales cycle. Strategize for Success: Develop a comprehensive business plan for the year and detailed account plans for top customers, defining strategy, execution, and success metrics. Build Executive Relationships: Cultivate strong connections across both technical and executive levels (including CXOs) within customer organizations. Drive Customer Value: Collaborate closely with internal teams including product specialists, solution engineers, and leadership to deliver exceptional customer experiences. Lead with Integrity: Represent the BMC brand with professionalism, building trust with customers, partners, and colleagues. Resolve Escalations: Act as the escalation point for customer concerns and coordinate internal resources to ensure prompt resolution. Expand BMC s Presence: Identify and close new business opportunities to grow our footprint and reinforce our market leadership. What You ll Bring A proven track record in solution-based sales or account management Experience leading cross-functional teams and managing complex sales cycles Deep understanding of sales pipeline, customer engagement strategies, and the technology landscape Strong communication and relationship-building skills with the ability to influence at all levels A collaborative mindset, with a passion for learning and driving innovation A commitment to living BMC s core values in everything you do Over 6,000 employees worldwide and growing A supportive, empowering culture where your contributions are recognized A focus on professional development and global opportunities A workplace that values inclusion, diversity, and authenticity We encourage you to apply anyway. We re building a diverse team where unique perspectives help us thrive together. BMC Software is proud to be an equal opportunity employer.

Position: Program Manager Location: Mumbai, India About LRN: With a global presence across the US, EMEA, APAC, and Latin America, LRN supports over 2,500 organizations, including many of the world s most recognizable brands. Our solutions help companies navigate complex regulatory environments, translating core values into measurable behaviors and business practices that create lasting competitive advantage. About the Role: As a Program Manager (PGM) at LRN, you ll serve as a strategic delivery partner, ensuring the seamless execution of client contracts and long-term account success. You will act as the central liaison between internal teams and external stakeholders, overseeing project coordination, risk management, and service delivery for high-impact global clients. This role is ideal for someone who excels in cross-functional collaboration, thrives in a dynamic SaaS environment, and has a strong foundation in program or client management. Key Responsibilities: Client Success & Relationship Management: Ensure clients receive full value from their contractual entitlements Monitor delivery health, manage escalations, and proactively resolve issues Partner with Sales and Customer Success teams to identify upsell and growth opportunities Maintain high customer satisfaction through strategic roadmap oversight and engagement Program & Delivery Coordination: Serve as the operational hub across Sales, Delivery, Product, and Support teams Create and manage structured work plans with clear accountability Oversee deliverables and service-level agreements (SLAs) across internal teams Escalate and follow up on product-related issues with internal stakeholders Support effective triage and resolution of client support tickets Develop scalable delivery frameworks and contribute to program standardization Account Stabilization & Growth: Lead recovery initiatives for at-risk accounts (Red/Amber status) Collaborate with Sales and CSMs to ensure client retention and renewal readiness Facilitate solution design discussions aligned with client needs Client Communication & Advocacy: Act as the primary point of contact for all client delivery-related matters Advocate for client priorities internally and manage clear, consistent communication Represent client needs in operational and executive discussions Operational Excellence & Process Improvement: Identify workflow gaps and propose scalable, repeatable solutions Refine internal systems and processes within Bespoke and Professional Services Contribute to documentation, templates, and internal playbooks for consistency Core Activities: Monitor delivery progress against contract terms and timelines Coordinate cross-functional collaboration for service delivery Keep stakeholders updated on key milestones and project changes Ensure visibility into account updates for internal delivery teams and leadership Requirements: 8+ years of experience in program/project management or B2B client support 3 5 years of experience supporting sales teams in servicing enterprise clients Strong stakeholder engagement, communication, and conflict resolution skills Proficiency in MS Office (Excel, Word, PowerPoint) Ability to understand and translate technical information into client-facing language Strong organizational, problem-solving, and multitasking abilities Preferred Qualifications: Experience in a SaaS or eLearning environment Familiarity with Learning Management Systems (LMS) Background in ethics and compliance programs Proficiency in Japanese (JLPT N3 or above) is a plus Shift Requirements: Must be flexible to work rotational shifts, including night and early morning shifts to support global clients Why Join LRN: Work in a purpose-driven, inclusive environment Collaborate with global teams and Fortune 500 clients Make an impact through work that matters LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Title: Deputy Project Lead-Society Finance & Compliance Location: Mumbai Department: Project Operations About Zipgrid Zipgrid ( MyAashiana Management Services Private Limited ) is the only PropTech company specializing in leveraging technology to deliver Finance, Compliance, and Office (FCO) management operations for housing and commercial communities on a Done-For-You model. Since 2014, we have emerged as a leader servicing 550+ societies and communities, offering end-to-end solutions that ensure smooth, long-term operations. Our philosophy, Let the experts do the work, underscores our commitment to delivering the best community living and working experiences through over a decade of industry expertise. Role Overview As the Deputy Project Lead, you will oversee the comprehensive operations of assigned projects, managing a direct team of 15 20 members. You will lead specialized functions in Management, Finance, and Compliance, ensuring milestone deliveries, resource allocation, and adherence to accounting principles and regulatory standards. This role demands strong leadership, financial acumen, and hands-on operational expertise. Qualifications MBA or MMS (Finance) OR Post Graduate/Graduate in Accounts/Finance with 3+ years of relevant experience OR Semi-qualified Chartered Accountants (IPCC/Intermediate cleared) with 3+ years experience OR GDCA certified/trained with 3+ years experience Qualification may be relaxed for candidates with 2+ years in Co-operative/Society accounting/compliance Key Responsibilities Team & Project Management Lead and manage a team of Finance Leaders, Accountants, Tax Professionals, and Compliance Officers. Allocate resources effectively, monitor milestone progress, and ensure timely client collections. Financial Compliance & Accounting Oversee accounting activities and internal audits ensuring compliance with GAAP. Recommend cost-optimization and process improvement initiatives. Billing & Accounts Receivable Develop and publish Billing Dashboards regularly. Resolve client queries in coordination with project teams. Confirm billing issuance and communicate tariff changes. Bookkeeping & Client Relations Review accounts and journal entries. Manage client relationships independently. Publish Accounting Dashboards and reports. Taxation & Compliance Track Monthly TDS and ensure timely filing and reconciliation with accounting data. Coordinate responses to tax notices and manage communication with senior management. Support GST and Income Tax filing processes and validations. Prepare income computations, plan Advance Tax payments, and oversee timely tax return submissions. Financial MIS & Reporting Close financial statements including P&L, Balance Sheet, and Cashflow. Publish MIS dashboards and communicate reporting needs with clients. Monitor open items and ensure timely resolution. Other Responsibilities Maintain virtual client communication for urgent matters. Support cross-functional coordination to meet client and project requirements. Skills & Experience Strong understanding of cash flow management, bank reconciliation, and bookkeeping. Proficiency with accounting software/ERPs. Experience in financial planning, risk management, data analysis, and forecasting. Leadership mindset with a lead-by-example approach. Prior experience managing client finance operations and society compliance is advantageous. Zipgrid offers a dynamic environment to lead finance and compliance operations for impactful community projects. If you are ready to take charge and grow with us, we invite you to apply.

Job Title: Senior Accounts Executive Location: Mumbai Department: Project Operations About Zipgrid Zipgrid ( MyAashiana Management Services Private Limited ) is the only PropTech company specializing in technology-driven Finance, Compliance, and Office (FCO) management operations for housing and commercial communities on a Done-For-You model. Since 2014, Zipgrid has emerged as a market leader, delivering comprehensive solutions to over 550+ housing societies and commercial communities. Our commitment is to ensure smooth, long-term operations by offering expert-driven community management services that enhance living and working experiences. Role Overview As a Senior Accounts Executive, you will manage the accounting and finance operations for approximately 10 or more society projects assigned to you. You will ensure timely delivery of financial milestones, maintain compliance with accounting standards, and support client relations through periodic site visits and training of on-ground teams. Qualifications Post Graduation or Graduation in Accounts/Finance domain with 4+ years of relevant experience. Semi-qualified Chartered Accountants with 2-3 years of hands-on finance and accounting management experience are preferred. Key Responsibilities Project & Client Management Oversee accounting operations for ~10 or more assigned projects. Manage milestone deliveries and align with client expectations. Conduct periodic site visits for client operations review and team training. Accounting & Financial Compliance Ensure adherence to generally accepted accounting principles (GAAP) in all accounting activities. Manage accounts payable and receivable efficiently. Perform bank reconciliations and maintain accurate bookkeeping. Prepare and supervise the preparation of MIS reports and financial statements. Train and mentor junior accounting team members. Billing & Accounts Receivable Address client queries in coordination with Project Leads via meetings and calls. Pass all accounting entries accurately and timely. Share outstanding and collection reports with clients regularly. Taxation Compliance Manage TDS data sharing and timely challan payment. Ensure timely filing of TDS returns and reconcile TDS data with accounting software. Provide inputs for timely GST return filings and manage GST reconciliation (GSTR1, GSTR2b, GSTR3b). Coordinate communication of notices/intimations from Income Tax and GST departments with internal tax teams. Support advance tax payment processes as per tax computations. Financial MIS & Reporting Monitor budget vs actual expenses and track variances. Publish monthly MIS reports to clients. Other Responsibilities Conduct weekly virtual meetings with the site team. Attend mandatory trainings and participate in continuous learning initiatives. Skills & Competencies Proficient in bank reconciliation, accounting principles, and bookkeeping. Experienced in managing accounts payable/receivable processes. Hands-on with accounting software/ERPs (especially Tally) and MS Office. Working knowledge of GST, TDS, and Income Tax compliance requirements. Strong analytical skills with attention to detail. Ability to supervise and guide junior team members effectively. Excellent communication skills to coordinate with clients and internal teams. Zipgrid offers you the opportunity to play a critical role in managing and optimizing finance operations for diverse housing and commercial community projects, contributing to seamless community management powered by technology.

Job Title: Director Business Development Location: Mumbai, India Company: Glance An InMobi Group Company About Glance Founded in 2019, Glance is a trailblazing consumer technology company operating innovative digital platforms such as Glance, Roposo, and Nostra. Glance s smart lock screen inspires users by delivering relevant content instantly, without the need to search or download apps, and is featured on over 400 million smartphones globally. Roposo revolutionizes live experiences through immersive, creator-led content, while Nostra is the largest gaming platform across India and Southeast Asia. At Glance, we encourage you to dream big, innovate boldly, and make a tangible impact from day one. Collaborate with talented peers, enjoy autonomy with support, and leverage cutting-edge technology to redefine consumer experiences. Our benefits include daily meals, gym facilities, training programs, tech tools, and a pet-friendly office culture. Role Overview We are seeking a dynamic Director Business Development with entrepreneurial flair to lead our ecommerce and dropshipping product sourcing operations. This pivotal role involves driving strategic partnerships, expanding business operations, and spearheading revenue growth through innovative sourcing and market expansion strategies. Key Responsibilities Partnership Development: Identify, research, and onboard strategic partners, suppliers, and affiliates in the ecommerce and dropshipping sectors. Negotiate contracts and pricing to establish mutually beneficial relationships. Strategic Business Planning: Develop and implement sourcing and business development strategies aligned with company goals. Collaborate with senior leadership to set KPIs, define growth targets, and create actionable plans. Market Analysis & Innovation: Conduct comprehensive market research to uncover trends, competitive dynamics, and growth opportunities. Use insights to drive strategic initiatives and product portfolio expansion. Revenue Optimization: Drive revenue growth by introducing and scaling hero and new products within the ecommerce portfolio. Monitor sales and performance metrics, iterating on strategies to maximize profitability and conversion rates. Business Expansion: Explore and evaluate new market entry opportunities and scalable growth avenues for ecommerce/dropshipping. Assess risks and develop market penetration strategies accordingly. Cross-Functional Leadership: Work closely with marketing, operations, and product teams to ensure alignment and execution of business development strategies. Provide leadership and direction to cross-functional teams, fostering collaboration and goal achievement. Qualifications & Experience Master s degree in Business Administration, Marketing, or related field (preferred). Proven track record in business development, sourcing, sales, or partnership management within ecommerce or dropshipping. Strong knowledge of ecommerce trends, technologies, and industry best practices. Excellent negotiation, communication, and interpersonal skills. Strategic thinker with a results-oriented mindset able to thrive in fast-paced environments. Analytical with proficiency in data-driven decision making. Entrepreneurial spirit passionate about innovation and business growth. Qualification : Masters degree in Business Administration, Marketing, or related field (preferred).

Job Title: Financial Analyst Key Responsibilities: Prepare detailed reports and analysis, including management commentary Provide ad-hoc reporting support to the CFO and Management Team Assist in budgeting and forecasting processes Track Key Performance Indicators (KPIs), perform variance analysis, and conduct trend analysis Drive process improvements and automation initiatives Collaborate with cross-functional teams, including Operations, Strategy, and Practice Leaders, to gain insights into business drivers and provide actionable financial recommendations Support the decision-making process by delivering timely and relevant financial insights Required Skills and Qualifications: Proficiency in MS Excel is essential Experience with Business Intelligence (BI) tools is a plus Strong analytical and problem-solving abilities Excellent presentation skills Quick learner with a strong ability to adapt Strong communication skills and a collaborative team player

Key Requirements: Proven experience in managing end-to-end M&A and Private Equity (PE) transactions, including handling complex transactional documents and deal negotiations. Expertise in complex structuring of M&A/PE deals. Specialization in strategic M&A, PE, general corporate transactional work, and advisory services. Key Skills: Strong practice skills, including: Oral and written advocacy Contract drafting and negotiation Analyzing and communicating complex technical matters Ability to efficiently manage multiple assignments simultaneously while meeting deadlines and maintaining high standards of work. A solution-oriented mindset with a proven ability to close transactions independently with minimal supervision. Exceptional communication skills, both written and verbal, with the ability to effectively engage with all clients (internal and external). Solid understanding of a wide range of legal subjects, with the ability to spot issues, develop solutions, and bring in specialists when needed. A commitment to technical excellence, staying updated on legal developments, and becoming a go-to subject matter expert in the field.

About Intugine: Ever wondered how the physical goods we consume every day (think dairy, snacks, or your favourite choco chip ice cream) reach you in time? Or how beautiful furniture or sophisticated electronic equipment and gadgets you use are delivered in the best possible condition at your doorstep. Their journey spans from getting sourced, manufactured, and stored, to getting moved across a highly intricate supply chain network across the globe before it gets delivered. Global brands constantly face challenges like not having visibility of their raw materials, which delays production and in turn, delays customer shipments, or tracking shipments across various modalities and multiple geographies. Intugine Technologies is one of the most trusted solution partners catering to these brands with its best-in-class visibility platform helping brands gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Their solutions have helped eliminate operational inefficiencies, reduce logistics costs and improve OTIF, order to delivery TAT, and minimise dwell time and detention costs. Intugine is a proud partner of the National Logistics Policy, an initiative by the Government of India. With this, it provides these brands with additional information via their integrations with FASTag, Port Community System, and Freight Operations Information System to name a few. Today Intugine works with 75+ global enterprise names like GE Healthcare, Signify, Flipkart, Mahindra Logistics, Titan, Diageo, Ultratech Cement, Bridgestone, and GMMCO. Role: We are looking for an experienced Strategic Account Manager who is an outside the box thinker with proven experience, developing creative solutions. You are a people person, with remarkable communication skills and will be working with our existing clients, building and maintaining long term relations with new accounts. Our right fit would be a fast learner who can learn our products inside-out quickly and someone who will be instrumental in the company s growth. Key Responsibilities: Be the primary point of contact, establish and maintain long term relations with the clients. Prepare long-term and short-term goals and account objectives for the team. Estimate and establish cost parameters, budgets, campaigns, and potential ROI. Supervise account management and strategies. Communicate with major clients on a regular basis, handle complaints and suggest solutions with innovative ideas to meet client needs in a timely and effective manner. Propose pricing models based on customer s needs and product usage. Prepare proposals and detailed costing prior to negotiation with clients. Act as the liaison between clients and internal teams for the constant development of new products. Set up presentations with CXO s to discuss technical solutions. Identify gaps in the overall Business and take new initiatives to bridge those gaps. What you ll need: 2-5 years of client-facing experience. Bachelors/Masters Degree from a Tier-1 Institute. Excellent communication and presentation skills and ability to maintain relations with senior executives from the client s side. Ability to understand and the hunger to learn more about technology-based products. A knack to understand technology-based products and explain it in simple terms. Should be analytical, adept at solving critical problems, and handling & prioritizing multiple tasks. Prior experience in a company based in the logistics industry would be preferred. Perks at Intugine: Comprehensive Health Cover - For you Personal Development Budget- Upskill yourself, we ve got the bill Flexible Working Hours - Set your own work hours Open door policy - No to cubicles. Yes to the Open door policy. Generous Parental Leave - Cause work comes second sometimes Documented Equal Pay Policy - Since we re in 2024! Education Assistance - Let us help you soar to new heights Work Autonomy - Enjoy complete ownership over your work Employee Life Skill Training Program - Regular sessions on tax saving, investments, mental well-being, health and Fitness etc. Company Outings - Unwind with teammates. Work can wait. Paid time off - Because your well-being is our priority Qualification : Bachelors/Masters Degree from a Tier-1 Institute.

Job Overview: Account Executive at Google Company Overview: Google is a global leader in advertising solutions, offering cutting-edge products that help businesses of all sizes grow. The Google Customer Solutions (GCS) team is responsible for helping small and medium-sized businesses (SMBs) optimize their advertising strategies and drive long-term success. As an Account Executive, you ll play a pivotal role in shaping the business growth of Google s clients by offering personalized, data-driven solutions and building strong, trusted relationships. Responsibilities: Client Relationship Management Develop and maintain relationships with C-level executives of your assigned portfolio of clients, understanding their business needs and goals. Be a trusted consultant, offering strategic advice and actionable insights to help clients optimize their advertising investments. Strategic Advertising Solutions Anticipate how decisions are made at the executive level, uncover the business needs of customers, and design tailored strategies to help them achieve their advertising goals. Understand and leverage Google s full range of product offerings (including search, display, video, and mobile advertising) to create impactful advertising strategies that reach a wide audience. Business Growth & Planning Manage a portfolio of clients alongside account managers to consistently meet and exceed business objectives. Establish and execute multi-quarter plans for sustainable business growth. Regularly assess business drivers, identify opportunities for expansion, manage risks, and optimize the customer s advertising strategy for long-term success. Collaboration & Mentorship Collaborate closely with peers, account managers, and cross-functional teams to drive business growth. Coach colleagues and share best practices within the organization to elevate skills and foster customer success. Performance & Results Prioritize delivering an exceptional sales experience to customers, focusing on achieving both short-term goals and long-term growth. Review performance metrics, refine strategies as needed, and adjust based on ongoing insights and data. Qualifications: Minimum Qualifications: Bachelor s degree or equivalent practical experience. At least 5 years of experience in sales, advertising, or marketing. Preferred Qualifications: Strong knowledge of traditional and online marketing strategies, with a focus on digital advertising products. In-depth understanding of the local market with a sharp analytical skill set. Ability to think critically about complex issues and provide recommendations and actionable plans for business growth. Proven experience in managing multiple projects with a wide range of internal and external stakeholders. Demonstrated relationship-building skills, particularly with C-level executives. About the Role: As an Account Executive, you will serve as the primary point of contact for a set of Google s key clients. You will help them shape their advertising strategy to ensure they reach new customers, build long-term relationships, and grow their businesses. You will use your knowledge of digital advertising and market trends to identify and seize opportunities, driving the success of both Google and your clients. In this role, you will have the opportunity to make a direct impact on your client s growth by helping them optimize their advertising campaigns and strategies. You will work closely with internal teams and external clients to create tailored solutions that deliver outstanding results. If you re a results-driven individual with a passion for helping businesses grow, this role offers an exciting opportunity to influence the success of SMBs worldwide through Google s powerful advertising solutions. Apply Now and take the next step in your sales career with Google! Qualification : Bachelors degree or equivalent practical experience.

Inside Sales Representative/Officer About the Company: Sequretek is a global cybersecurity company, which offers end-to-end security in the areas of enterprise threat monitoring, incident response (Percept XDR), device security (Percept EDR), identity & access governance (Percept IGA) through their own AI driven Percept Cloud Security Platform (PCSP). Vision: To simplify security by consolidating the technology landscape Mission: We empower your growth (customer s growth) without fear as your (customer s) trusted partner by simplifying security Sequretek, started in 2013, has its offices across US and India with over 400 cybersecurity professionals. More than 25% of our employees are in R&D. We do business across the world with our partners. We have been growing with a CAGR of over 50% Y-O-Y and have close to 120 customers worldwide. Our products are covered by technology influencers like Gartner, ICSA Labs, NASSCOM, and have strategic partnerships with Intel, Ingram Micro and FIS. They give us market access in India and US. The company has received recognitions from several government bodies, startup entities as well as media houses over these past several years. Reporting to: Chief of Marketing and Head of Global Channels Open Positions: Inside Sales Representative Inside Sales Representative roles and responsibilities Communicating with prospective buyers in enterprises (B2B), through emails, LinkedIn and Twitter. Making outbound calls to prospective buyers in enterprises (B2B) CISO/CIO/CTO/IT Heads/Security Heads. Fixing physical (1-on-1) or virtual meetings for Sales team members with targeted customers. Calendaring the appointment through email/whatsapp and uploading the details on CRM on a daily basis. Ensuring that the meetings take place by reminding the customer / RSVP. Post the meeting, update the CRM (lead/no lead) after speaking with the salesperson. Send a Thank You email to the customer with the sales collateral and details of the salesperson. Attend daily cadence, and weekly reviews with Sales and Marketing leaders. Creating and maintaining customer database in the CRM with activity sheet for each account updated on a daily basis. RSVP Management for webinars and events run by Marketing team. Ensuring that the targets set for number of calls, meetings fixed, leads generated are met / exceeded. Inside Sales Representative/Officer requirements and qualifications Minimum of a Degree. Minimum of 2 years of experience in a similar role in B2B enterprises (preferably in IT/cybersecurity) for Indian markets. Proficiency in Email, MS Office and CRM software. Excellent verbal and written communication skills in English is Mandatory. Candidates with Hindi and other regional languages (Marathi, and South Indian) are preferable. Strong listening skills. Strong organizational and presentation skills. Strong tele-sales and cold calling skills. Ability to work well in a fast-paced environment. Excellent customer relationship skills.

Job description About this role Team Overview The role sits in AladdinServicewithin Aladdin Client Business, which is a centralized group whoare responsible forsupporting Aladdin clients and BlackRock Internal user services that covers Aladdin data of fixed income, equity, and alternatives products. The chapter helps our clients and portfolio managers better understand their portfolio exposures, strategy, and risk &returns. Every day, the AladdinService team tackles the hardest, most sophisticated analytical problems in FinTech. Weutilizeour in-depth understanding of Aladdin, our clients businesses, and the investment management process to provide exceptional client service to our rapidly growing, global client base. We all come from varied educational backgrounds, bring unique skills and experiences to the table, but share a serious passion for solving tough problems for our clients, adding value to their business and keeping our clients happy. In addition, the team works with Business, Technology and Aladdin Data partners to extend and evolve the data platform.This team is a fast paced and exciting environment with team members who all share a curiosity about Finance and Technology. Role Responsibility Have a good understanding of Fixed Income, Equity, Derivatives and Alternatives products and how they are modeled and traded in Aladdin. Use technical skills to ensure the accuracy of large analytical data sets, automate processes with scripts and macros and efficiently query information from a vast database. Exhibit attention to detail when quality checking Green Package analytics and be accountable for thetimelydelivery of reports to our clientsin accordance withService Level Agreements. Engage in meetings with end-users of Aladdin from all levels within the company from Portfolio and Risk Managers to Operations teamsand alsowith our external Clients. Support client/user requests related to the Aladdin analytics. Be a Student of the Markets by following the global markets daily to understand how macro-economic factors can affectthe analyticsand portfolios management s risk and investment decisions. Project work: engaging with other internal teams to think creatively and deliver innovative solutions to our sophisticated client demands. Show desire to work in a constantly evolving,changingand challenging environment. Experience 5+ years in financial or technology industry Excellent problem-solving and critical-thinking skills and an ability toidentifyproblems, design and articulate solutions and implement change. Knowledge of financial products in Fixed Income, Equities and Derivatives, and familiarity with Risk analytics such as Durations, Spread, Beta andVaRwould be an advantage. Excellent communication and presentation skills in bothSpanishand English. Mustpossessstrong verbal and written communication skills and be able to develop good working relationships with partners. Technical skills (SQL, UNIX, Python and PERL) are preferred but not necessary. Must be detail orientated,possessinitiativeand work well under pressure. Degreein Finance, Engineering or Technology would be preferred. Given that the nature of this role is Finance and Technology (FinTech) centric, we would like candidates whodemonstratean interest in learning these aspects of the job. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.