Client Relationship Associate Jobs in Cochin

Business Associate (Freshers Welcome!) Kochi, India | Dept: BPO | Dec 2024 Batch Just graduated? Looking for your first big break? We got you. We re on the hunt for curious minds ready to learn, grow, and get things DONE. No past experience? No problem. If you ve got the attitude, we ll help you build the skills. What you ll be doing Double-checking and verifying data like a detail-obsessed detective Learning new tools, tricks, and tasks on the go Solving problems and thinking on your feet Taking ownership and stepping up when it counts Strong communication (yes, that means emails AND talking to humans) Comfortable using a computer you don t need to be a coder, just not scared of tech Eagerness to learn + a mindset that says I got this We don t care where you come from we care where you re going Diverse, inclusive, and actually fun to work with Real growth, real support, real impact

Business Development Digital Marketing Location: Cochin Experience Level: Entry to Mid-Level Education: Graduate (Any Discipline Preferred) Job Summary: We are looking for a proactive and energetic individual to join our Business Development team with a focus on Digital Marketing. You will be responsible for generating leads, pitching digital marketing solutions to potential clients, and supporting brand-building initiatives. Ideal for a self-starter with a flair for networking, communication, and digital trends. Key Responsibilities: Build and nurture contacts and networks to identify new business opportunities. Generate, qualify, and manage leads to build a strong sales pipeline. Pitch digital marketing strategies to potential clients based on brand needs. Support brand-building and visibility through various channels. Assist in creating and delivering effective client presentations and proposals. Required Skills: Strong understanding of branding, marketing, and digital platforms. Excellent verbal and written communication skills. Comfortable with social media platforms, internet research, and MS Office tools. Creative flair and ability to craft catchy, conversational pitches. Good presentation skills both creating and delivering. Entrepreneurial mindset must be a self-starter and independent thinker.

Job Title: Digital Marketing Executive (Client Projects) Location: Cochin, India Job Summary: As a Digital Marketing Executive at Infintor, you'll have the opportunity to take your 1-year experience and apply it to managing and leading client projects. You will work closely with our clients, develop strategies, and execute digital marketing campaigns to deliver measurable results. Key Responsibilities: Client Engagement: Act as a key point of contact for clients, understanding their goals, and translating them into effective digital marketing strategies. Digital Strategy: Develop, implement, and manage tailored digital marketing strategies for clients, aligning with their business objectives. Campaign Execution: Oversee the execution of digital marketing campaigns, including content creation, social media management, SEO, PPC advertising, email marketing, and more. Performance Analysis: Continuously monitor and analyze campaign performance, providing regular reports and insights to clients and internal teams. Budget Management: Assist in managing client budgets effectively, optimizing spend for maximum ROI and ensuring transparency in financial matters. Creative Solutions: Collaborate with our creative and technical teams to deliver innovative solutions that meet and exceed client expectations. Client Relationships: Cultivate strong client relationships, becoming a trusted advisor on digital marketing matters and identifying opportunities for growth. Qualifications and Skills: Bachelor's degree in Marketing, Business, or a related field (a degree in Digital Marketing is a plus). Minimum of 1 year of experience in digital marketing, including client project management. Solid understanding of digital marketing concepts, tools, and platforms. Proficiency in digital marketing tools and software, such as Google Analytics, SEO tools, and email marketing platforms. Excellent written and verbal communication skills. Analytical mindset with the ability to interpret data and make data-driven decisions. Creative thinking and problem-solving skills. Up-to-date knowledge of industry trends and best practices. Join Our Team: If you are passionate about digital marketing, possess 1 year of experience, and want to take your career to the next level, we invite you to join our team at Infintor. Together, we'll drive the success of our clients and contribute to their growth. Qualification : Bachelor's degree in Marketing, Business, or a related field (a degree in Digital Marketing is a plus).

Inside Sales Specialist About KeyValue Software Systems KeyValue Software Systems is a leading product outsourced development company specializing in providing customized software development services to businesses worldwide. We partner with clients across various industries and geographies to deliver innovative and tailored solutions. We are looking for an Inside Sales Specialist to join our dynamic team. In this role, you will play a crucial part in driving sales efforts, nurturing client relationships, and expanding our customer base in existing and new markets. What You Will Do Prospect and generate new leads through research, cold calling, email campaigns, and networking to build a strong sales pipeline. Identify key decision-makers within target organizations and engage in strategic conversations to understand their business needs and pain points. Conduct product demonstrations and/or presentations to potential clients, effectively communicating the value proposition and benefits of our services. Develop and maintain strong relationships with prospects and clients through regular follow-ups, addressing their inquiries, and providing accurate information about our services. Collaborate with the marketing team to support lead generation initiatives, such as content creation, webinars, and events. Meet or exceed monthly and quarterly sales targets and contribute to the overall revenue growth of the company. Stay up-to-date with industry trends, competitors, and market conditions to identify opportunities and make recommendations for sales strategies. Utilize CRM software to manage and track leads, opportunities, and sales activities accurately. Collaborate with cross-functional teams, including product managers, technical leads, and executives, to ensure smooth handover of projects from sales to delivery teams. Provide timely and accurate sales reports, forecasts, and market feedback to the management team. What Makes You a Great Fit Bachelor s degree in Business, Marketing, or a related field. 1-3 years of experience in inside sales, preferably in the software development or IT services industry. Strong understanding of technology solutions and experience selling software development or IT services. Excellent communication and interpersonal skills, with the ability to engage with clients at various organizational levels. Proactive and self-motivated, with the ability to work independently and as part of a team. Results-oriented mindset with a track record of meeting or exceeding sales targets. Familiarity with CRM software and proficiency in Office Suites (Excel, Word/Docs, Powerpoint/Slides). Competitive compensation packages. Opportunities for professional growth and development. A dynamic and collaborative work environment. Qualification : Bachelor's degree in Business, Marketing, or a related field.

Business Development Executive (Female Candidates Only) Experience: 0 years (Freshers) Job Location: Cochin Job Type: Permanent, Full-time Qualification: Full-time MBA (Freshers) Preferred: Immediate Joiners Job Overview We are looking for an energetic and ambitious Business Development Executive to join our team in Cochin. This is an excellent opportunity for MBA freshers who are passionate about sales and eager to begin a rewarding career in a fast-paced, growth-oriented environment. This role is exclusively open to female candidates. Key Responsibilities Identify and source new business opportunities through outbound emails, research, and other lead-generation methods. Research target accounts, identify key decision-makers, and initiate contact to generate interest. Follow up with potential clients to build relationships and convert leads. Collaborate with team members to support sales initiatives and drive business growth. Consistently work to achieve assigned sales targets and contribute to the overall performance of the business development team. Skills and Qualifications MBA graduate (Full-time) Freshers welcome to apply. Excellent verbal and written communication skills in English. Strong interpersonal skills with a positive attitude and professional demeanor. Ability to work effectively as part of a team and independently when required. Highly reliable, punctual, and committed to personal and professional growth. Proactive and self-motivated with a desire to learn and take initiative. Join a collaborative and supportive work environment where your enthusiasm and ideas are valued. This is your chance to gain hands-on experience in sales, work alongside experienced professionals, and build a strong foundation for your career in business development. Note: This position is open to female candidates only, and preference will be given to those who can join immediately.

Job Title: Project Coordinator The Project Coordinator will be responsible for coordinating various project activities, including documentation, wire framing, SRS preparation, client meetings, requirement gathering, and team coordination. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks simultaneously. Key Responsibilities: Project Documentation: Prepare, maintain, and update project documentation, ensuring all records are accurate and up-to-date. Wire Framing: Develop wireframes to illustrate the layout and functionalities of projects, providing a visual guide for developers and stakeholders. SRS Preparation: Create and maintain Software Requirements Specifications (SRS) documents, ensuring they meet client requirements and project goals. Client Meetings: Schedule, organize, and participate in client meetings to discuss project scope, requirements, and progress. Document meeting minutes and follow up on action items. Requirement Gathering: Work closely with clients to gather and define project requirements, ensuring a clear understanding of their needs and expectations. Team Coordination: Coordinate with business teams, developers, and other stakeholders to ensure smooth communication and collaboration throughout the project lifecycle. Task Management: Track project tasks, deadlines, and milestones, ensuring timely completion and delivery of project components. Reporting: Prepare and present regular project status reports to management and clients, highlighting key achievements, risks, and issues. Qualifications: Bachelor s degree in Business Administration, Information Technology, or a related field. 4 years of experience in project coordination, project management, or a similar role. Strong understanding of project management methodologies and tools. Proficiency in wire framing tools and software (e.g., Balsamiq, Axure, Sketch). Excellent written and verbal communication skills. Strong organizational and time management abilities. Ability to work independently and as part of a team. Experience with SRS preparation and documentation is a plus. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Project). Qualification : Bachelors degree in Business Administration, Information Technology, or a related field.

Job Summary: Business Development Executive (IT Services) We are seeking a self-driven and results-oriented Business Development Executive to join our IT services sales team. In this role, you will take ownership of your sales success, leveraging your expertise in prospecting, relationship-building, and closing deals. The ideal candidate will have a proven track record in IT services sales, strong communication skills, and the ability to work independently in driving revenue growth. Key Responsibilities: Sales Strategy and Planning: Take complete ownership of developing and implementing effective sales strategies to achieve revenue targets. Identify and pursue new business opportunities through market research, networking, lead generation, and cold calling. Independently analyze market trends and competitor activities to refine sales strategies. Client Acquisition and Relationship Management: Identify potential clients and key decision-makers within target organizations. Conduct meetings, presentations, cold calls, and product demonstrations to establish rapport and close deals. Build and maintain strong, long-lasting relationships with clients by understanding their unique needs and offering tailored solutions. Ensure a proactive and consistent follow-up process to nurture client relationships. Sales Process Management: Manage the entire sales cycle from initial outreach to deal closure with minimal reliance on external inputs. Prepare and deliver compelling proposals, quotes, and contracts to prospective clients. Negotiate terms and conditions to maximize revenue and profitability. Maintain accurate records of sales activities, client interactions, and pipeline status in the CRM system. Performance Tracking and Reporting: Continuously monitor your sales performance, including lead conversion rates, pipeline status, and revenue achievements. Provide regular updates to the sales manager on progress, challenges, and actionable insights for improvement. Qualifications: Bachelor s degree in Business, Marketing, Information Technology, or a related field. 1 2 years of experience in IT services sales or a similar role. Proven track record of meeting or exceeding sales targets. Strong understanding of IT services, solutions, and industry trends. Excellent communication, negotiation, and presentation skills. Proficiency in using CRM software and other sales tools. Self-motivated, goal-oriented, and capable of driving results independently. Cold-calling experience and expertise in lead generation. Strong organizational skills and the ability to prioritize tasks effectively. Qualification : Bachelors degree in Business, Marketing, Information Technology, or a related field.

Role Overview: We are looking for dynamic, innovative individuals to lead our cutting-edge software development projects. Our projects involve working on API-driven solutions, ranging from collaboration tools to API abstraction layers and gamification applications. You will play a key role in designing, developing, and scaling solutions to handle large-scale demands while maintaining system reliability. This is a highly collaborative role requiring interaction with cross-functional teams and clients. Key Responsibilities: Software Life Cycle Management: Lead consulting sessions, requirement gathering, and validation with clients. Approve requirements and prepare use cases or architecture documents for developers. Coordinate with QA teams and ensure software is tested thoroughly. Regularly interface with finance, sales, and internal teams to ensure seamless communication. Take ownership of product delivery, maintenance, and feature enhancements. Technical Expertise & Development: Design, develop, and maintain RESTful APIs and integrate various services. Ensure the software developed can scale and perform under high-demand conditions. Troubleshoot and optimize performance to avoid large-scale failures. Project Management & Collaboration: Manage projects using SCRUM, Kanban, or Agile methodologies. Use project tracking and bug tracking tools like Bugzilla, Jira, SVN, Git, and more. Maintain periodic status updates with the client and internal team. Technical Skills & Qualifications: Education: Bachelor s or Master s Degree in Computer Science or related fields. Experience: 8+ years in software development, with an expert level of experience in programming, design, and analysis. Must have worked in international, multi-cultural environments. Technologies & Tools: Proficiency in Java, Python, EJB, Perl, PHP stack. Hands-on experience with databases such as Oracle, PostgreSQL, MySQL, MongoDB, and others. Experience with cache systems like Memcache, Redis, and search engines like ElasticSearch or Solr. Familiarity with DevOps, Jenkins, Hudson, and Atlassian tools. Domain Expertise: Telecom, networking, or finance domains, with a strong focus on backend technologies. Methodologies: In-depth experience in Agile development using SCRUM or Kanban. Exposure to waterfall project management methods is a plus. Project Management Tools: Familiarity with tools such as Jira, Clearcase, PivotalTracker, and SVN/Git for project tracking and bug tracking. Desired Skills: Strong Communication Skills: Must be able to effectively communicate complex ideas to both technical and non-technical stakeholders, including clients. Ability to work effectively with culturally diverse teams. Leadership: Ability to lead and mentor teams, ensuring that the development process is efficient and the team is motivated. Compensation: Current CTC should be 9 Lakhs per annum or above. Qualification : Bachelors or Masters Degree In Computer Science Engineering

Pre Sales Executive Location: Cochin Experience: 1+ years in B2B sales or lead generation targeting North American markets Job Overview: Join the Pre Sales team as a key player responsible for lead generation, tele-calling, appointment setting, and engaging with prospective clients, primarily in the North American market. This role involves understanding client requirements, building relationships, and scheduling meetings for the sales team to close deals. Key Responsibilities: Generate leads through tele-calling and prospecting potential clients. Verify and qualify leads; scrub lists to maintain accuracy. Interact with assigned leads and build rapport, including overseas clients. Schedule appointments (phone/in-person) based on prospect interest and requirements. Understand client software/application needs and effectively communicate the company s value proposition. Upsell products or services to existing clients. Maintain detailed weekly reports on prospects, appointments, and schedules, possibly using CRM tools. Qualifications & Skills: 1+ years experience in B2B sales, telemarketing, or pre-sales with exposure to the North American market. Experience in lead pre-qualification and list management. Strong interpersonal and communication skills; neutral English accent essential. Proficient computer skills and quick learner. Organized, detail-oriented, and motivated with a strong work ethic. Educational background: BBA, Degree in Literature, or Communicative English. Qualification : Educational background: BBA, Degree in Literature, or Communicative English.

Technical Project Manager Expert in Project Planning and Execution Location: Cochin Experience Required: 4-5 years in Project Management Job Purpose We are seeking an experienced Technical Project Manager to lead, plan, execute, and manage customer projects, ensuring high-quality deliverables, team efficiency, and overall customer satisfaction. You will be responsible for managing large-scale projects and guiding teams to success, while ensuring projects are delivered on time and within budget. Key Responsibilities Project Planning & Execution: Define project scope, objectives, and deliverables. Develop project plans and ensure timely execution while staying within scope and budget. Team Management: Lead and manage teams of 10-15 resources, assigning tasks, tracking progress, and ensuring effective resource allocation. Client & Stakeholder Management: Foster strong relationships with clients and key stakeholders, ensuring effective communication and satisfaction throughout the project lifecycle. Risk Management: Identify potential project risks, establish mitigation strategies, and ensure continuous tracking of project milestones. Budgeting & Forecasting: Manage project budgets, track costs, and forecast future project expenses to ensure financial success. Quality Assurance: Ensure quality releases and adherence to project deadlines by maintaining comprehensive project documentation. Agile & Methodology Expertise: Utilize Agile, Scrum, Waterfall, and DevOps methodologies to ensure efficient project delivery. Tools & Technologies: Work with various data tools and technologies (e.g., RDBMS, ETL tools, Scripting languages, Visualization tools) and manage projects with tools like DevOps, JIRA, Trello, Asana. Required Qualifications 4-5 years of relevant experience in technical project management and software development. Proven experience managing end-to-end projects with at least 3 large-scale projects delivered. Strong knowledge of development methodologies such as Agile, Scrum, Waterfall, and DevOps. Experience with data tools and technologies such as MS SQL, MySQL, PostgreSQL, Oracle, SSIS, ADF, Informatica, Python, Shell scripting, Power BI, Tableau, and SSRS. Experience with cloud platforms like AWS and Azure is a plus. Proficiency in project management tools like JIRA, Trello, DevOps, Asana. Preferred Qualifications Familiarity with KAPPA/LAMBDA/Lakehouse architecture is highly desirable. Experience managing resource allocation, scheduling, and scope changes efficiently. Strong problem-solving skills and analytical thinking. Excellent communication and interpersonal skills.

Implementation Engineer Location: Cochin Qualification: Any Graduate/Diploma/MCA/BTech Experience: 5+ years of experience Role Overview: We are seeking a highly skilled and experienced Senior Implementation Engineer to join our team. This role requires strong technical expertise, excellent problem-solving skills, and the ability to work closely with clients to ensure maximum satisfaction. If you are passionate about implementation and client support, this position is for you! Key Responsibilities: Software Installation & Configuration: Implement, install, and configure software solutions onsite at client locations. Troubleshoot and resolve any software issues by working closely with the development team. SQL Scripting & Customization: Develop and modify SQL scripts to install new clients and add new functionality. Assist with client database script customization and troubleshooting to meet specific client needs. Server & Web Service Configuration: Collaborate with external vendors to configure server domains, routers, firewalls, SSL certificates, and web services to ensure a secure and functional environment. Testing & Issue Documentation: Execute test plans and document issues encountered during the implementation process. Communicate and prioritize bugs with the development team for new software releases. Client Communication & Support: Work closely with clients, providing excellent support and solving customer queries related to software implementation. Build and maintain healthy business relationships with clients, ensuring maximum customer satisfaction. Additional Responsibilities: Perform any other duties related to the role as needed to support the team and ensure smooth operations. Skills & Requirements: Communication Skills: Excellent written and verbal communication skills in English (mandatory). Technical Expertise: Ability to conduct a scope study at client sites and effectively communicate the findings with the development team. Basic knowledge of software coding (e.g., HTML) for customizations. Database Knowledge: Experience in Oracle DBA is a plus but not mandatory. Problem-Solving Skills: Ability to troubleshoot and resolve issues efficiently. Strong technical aptitude for configuring and optimizing client systems. Career Growth: Opportunity to work with cutting-edge technologies and expand your expertise in software implementation. Client Interaction: Work closely with clients, building relationships and ensuring high customer satisfaction. Collaborative Environment: Join a dynamic team where your skills and contributions will make a significant impact. Competitive Compensation: Competitive salary, benefits, and career advancement opportunities. Qualification : Any Graduate/Diploma/MCA/BTech

Technical Project Manager (Node.js Backend) About Us: We are a forward-thinking software development company committed to delivering high-quality and scalable solutions. We are seeking a highly skilled Technical Project Manager with expertise in Node.js backend development to lead and manage our software projects effectively. This role offers an opportunity to work with a dynamic team to ensure the successful delivery of complex software solutions. Job Description: We are looking for a Technical Project Manager who will oversee the entire project lifecycle, from planning to delivery, while ensuring that our backend systems are built using Node.js principles. The ideal candidate will have a robust understanding of Node.js development along with solid project management experience. You will collaborate with cross-functional teams to ensure timely delivery, adherence to quality standards, and achievement of business objectives. Key Responsibilities: 1. Project Planning and Execution: Develop comprehensive project plans that include timelines, resource allocation, and milestones while ensuring alignment with business goals. Execute the project plans efficiently, monitor progress, and adjust strategies as necessary to meet the project goals. Coordinate with stakeholders to gather requirements, prioritize tasks, and resolve project-related challenges. 2. Team Leadership and Collaboration: Lead a team of developers, engineers, and designers, providing guidance and support throughout the project lifecycle. Foster a collaborative environment where team members are encouraged to communicate, share knowledge, and work together toward project success. Coordinate with cross-functional teams including product management, QA, and DevOps to ensure smooth project execution. 3. Technical Expertise: Possess a deep understanding of Node.js backend development principles, including server-side scripting, asynchronous programming, and RESTful API design. Review technical specifications, architecture designs, and code implementations to ensure adherence to best practices and industry standards. Provide technical guidance and mentorship to team members, assisting in troubleshooting and solving technical challenges. 4. Risk Management and Quality Assurance: Identify potential risks and dependencies early in the project lifecycle, and implement strategies to mitigate these risks and minimize disruptions. Conduct quality assurance testing including unit testing, integration testing, and performance testing to ensure the reliability and scalability of the backend systems. 5. Project Documentation and Reporting: Maintain accurate and comprehensive project documentation including requirements documents, design documents, and technical specifications. Prepare regular progress reports and presentations for stakeholders, highlighting key accomplishments, milestones achieved, and upcoming deliverables. Requirements: Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree preferred). Proven experience of 4+ years as a Technical Project Manager in software development, particularly with a focus on Node.js backend technologies. Strong proficiency in Node.js, with hands-on experience in building scalable and high-performance backend systems. Solid understanding of software development methodologies such as Agile, Scrum, or Kanban. Exceptional leadership and communication skills, with the ability to effectively collaborate with cross-functional teams. Strong analytical and problem-solving abilities, with a keen attention to detail. Experience with project management tools such as Jira, Asana, or Trello. PMP, Scrum Master, or other relevant certifications are a plus. Innovative Environment: Work with cutting-edge technologies and be part of a team that thrives on innovation. Career Growth: Opportunities for personal and professional development. Collaborative Culture: A supportive, team-oriented culture that encourages learning and growth. If you are passionate about leading technical projects and have the required Node.js expertise, we invite you to apply and be part of our exciting journey in delivering high-quality software solutions! Qualification : Bachelor's degree in Computer Science, Engineering, or related field. Master's degree preferred.

Business Associate ATM Camera Surveillance (Freshers Welcome!) Kochi, India | Dept: BPO | Domain: Security Ops / Surveillance This isn t your average desk job. You ll be the eyes behind the scenes keeping ATMs secure, chatting with US-based clients, and making sure everything s running smoothly. Night owls and fast learners, this one s calling your name. Your mission (should you choose to accept it) Monitor ATM camera feeds keep an eye out, stay sharp Communicate with US banks to answer queries + offer support Work in rotational shifts (yes, including nights don t worry, we pay extra) What you need to bring Top-tier English you ll be speaking with international clients Comfortable using a computer + solid Excel skills Ready to adapt, learn fast, and roll with changing schedules Full ESI & PF coverage Medical insurance for you + your fam (up to 3 Lacs) Extra night shift allowances Experience working with international clients (a BIG resume boost) At ClaySys, we keep it real real diverse, real inclusive, and real supportive. Apply now and start your career with us.

Project Manager Location: Cochin Qualification: Any Graduate/Diploma Experience: 10+ years of experience Role Overview: We are seeking an experienced and dynamic Project Manager to lead and oversee the successful execution of projects. The Project Manager will be responsible for strategic planning, resource allocation, team management, and ensuring that project goals are achieved within the specified timelines and budgets. Key Responsibilities: Team & Project Management: Manage multiple software development and implementation teams, both domestic and overseas. Supervise the preparation of delivery plans in alignment with business forecasts. Oversee project execution as per agreed schedules to ensure customer satisfaction and positive testimonials. Track and monitor project progress to ensure timelines, requirements, and schedules are met. Customer & Stakeholder Engagement: Ensure customer satisfaction during the project transition phase. Facilitate change requests and keep all parties informed of impacts on schedules and budgets. Communicate with clients regularly to maintain positive relationships and align expectations. Process & Procedure Management: Develop and implement procedures, policies, and controls to ensure profitable outcomes for the organization. Regularly evaluate the results of the overall delivery framework. Maintain financial oversight by monitoring project budgets and reporting on aspects such as profitability, capital expenditure, and delivery performance. Resource Management: Drive staffing, equipment, licenses, sign-offs, and other resources to meet project demands. Oversee internal operations to achieve budgeted results and other financial objectives. Team Development: Mentor and coach development, testing, and implementation teams, ensuring they possess the required skills to deliver quality software on time. Foster a collaborative work environment that promotes teamwork, innovation, and continuous learning. Long-Term Planning & Strategic Contribution: Participate in the development and preparation of short-term and long-term project plans and budgets based on organizational goals and objectives. Ensure the alignment of project objectives with the strategic direction of the company. Contribute to the strategic planning and continuous improvement of project management practices. Skills & Qualifications: Experience: Minimum 10 years of experience in project management, preferably in software development or implementation projects. Proven experience in leading teams, managing multiple projects, and driving projects to successful completion within time and budget constraints. Skills: Strong expertise in project planning, resource allocation, and budget management. Experience in team management, mentorship, and coaching. Excellent communication and interpersonal skills to engage with clients, stakeholders, and teams. Proficiency in project management tools (e.g., MS Project, JIRA, Trello, etc.). Ability to handle complex projects and coordinate across multiple teams and departments. Industry Knowledge: Experience in the IT/software industry is preferred. Familiarity with software development lifecycle (SDLC) and agile methodologies. Leadership: Proven leadership ability to manage and inspire teams, driving performance and ensuring a high level of customer satisfaction. Strong decision-making and problem-solving skills. Career Advancement: Opportunity to contribute to high-impact projects and take ownership of key initiatives within the company. Collaborative Work Culture: Work with a talented, dynamic team in a positive, growth-oriented environment. Competitive Compensation: Attractive salary and benefits package with opportunities for career growth and leadership development. Qualification : Any Graduate/Diploma

Job Title: Data Engineer Location: Rajkot, Gujarat, India Company: IBM Consulting Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for some of the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat. At IBM, curiosity and a constant quest for knowledge serve as the foundation for success. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions that make groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experiences. In this role, you ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients. Our delivery centers provide locally based skills and technical expertise to drive innovation and adoption of new technologies. Your Role and Responsibilities As a Data Engineer, you will develop, maintain, evaluate, and test big data solutions. You will be involved in developing data solutions using Spark Framework with Python or Scala on Hadoop and AWS Cloud Data Platform. Key Responsibilities: Data Pipeline Development: Build data pipelines to ingest, process, and transform data from files, streams, and databases. Process the data using Spark, Python, PySpark, Scala, and Hive, HBase, or other NoSQL databases on Cloud Data Platforms (AWS) or HDFS. Software Code Development: Develop efficient software code for multiple use cases leveraging Spark Framework, using Python or Scala and Big Data technologies for various use cases built on the platform. Streaming Pipelines: Develop streaming pipelines to process real-time data. Cloud Data Solutions: Work with Hadoop/ AWS ecosystem components to implement scalable solutions to meet the increasing data volumes using big data/cloud technologies like Apache Spark, Kafka, etc. Big Data/Cloud Technologies: Build scalable solutions on AWS, including tools like AWS EMR, AWS Glue, DataBricks, AWS Redshift, DynamoDB, and other cloud technologies. Required Education Bachelor's Degree in Computer Science, Engineering, or a related field. Required Technical and Professional Expertise 5 - 7+ years of experience in Data Management (DW, DL, Data Platform, Lakehouse) and Data Engineering skills. Minimum 4+ years of experience in Big Data technologies with extensive experience in Spark, Python, or Scala. Minimum 3 years of experience on Cloud Data Platforms (preferably AWS). Exposure to streaming solutions and message brokers like Kafka technologies. Proficiency in SQL. Experience with AWS EMR, AWS Glue, DataBricks, AWS Redshift, DynamoDB. Preferred Technical and Professional Experience Certification in AWS, Data Bricks, or Cloudera Spark Certified Developers. About IBM Consulting IBM Consulting is IBM s consulting and global professional services business, with market-leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners, and the planet. Qualification : Bachelor's Degree in Computer Science, Engineering, or a related field.q

Role Purpose: The purpose of this role is to design the organization s computer and network security infrastructure, ensuring the protection of systems and sensitive information from cyber threats. Key Responsibilities: 1. Cyber Security Strategy and Architecture: Design and develop enterprise-level cybersecurity strategies and architectures. Evaluate business strategies, conduct security vulnerability assessments, and analyze risks. Identify risks associated with business processes, operations, information security programs, and technology projects. 2. Threat Identification and Mitigation: Identify and communicate current and emerging security threats. Design and implement security architecture elements to mitigate emerging threats. Identify security gaps in existing and proposed architectures and recommend enhancements. 3. Security Design and Compliance: Conduct product fit analysis for end-to-end security, ensuring coverage across architecture aspects like Layered Security, Zoning, Integration, API, Endpoint Security, Data Security, and Compliance. Demonstrate expertise in security assessments against frameworks such as NIST, SANS, and CIS. Provide support during the deployment, configuration, integration, and administration of security technologies. Apply ITIL processes such as incident management, configuration management, change management, and problem management. 4. Disaster Recovery and Solution Provision: Assist in disaster recovery during security breaches, attacks, or unauthorized activities. Provide solutions for RFPs received from clients and ensure design assurance. Develop strategies to manage cyber risk security solutions, aligning with business objectives. 5. Technical Leadership and Solution Design: Lead the design, development, and implementation of custom solutions using modern technology. Analyze current solutions, identify improvements, and propose target state solutions with trade-offs. Articulate architectural targets, recommendations, and reusable patterns. Evaluate and recommend solutions for integration with the technology ecosystem. 6. Industry Trends and IT Needs: Stay informed on industry trends and emerging technologies to support current and future IT needs. 7. Stakeholder Coordination and Audit Assistance: Liaise with stakeholders on cybersecurity issues, providing timely support and future recommendations. Assist in maintaining an information security risk register and support internal and external audits. Ensure the implementation of security best practices to meet business, customer, and regulatory requirements. 8. Training and Awareness: Assist in creating and delivering cybersecurity awareness training for team members and clients. Provide training on issues like spam, malicious emails, and other security concerns. Stakeholder Interaction: Internal Stakeholders: Program Manager/Director: Regular reporting and updates. Infrastructure (CIS team): For infrastructure support. External Stakeholders: Customer: Coordinate for security breaches and resolutions. Competencies: Functional Competencies/Skills Leveraging Technology: Knowledge of current and upcoming security technologies (e.g., Firewalls, IPS, DDoS, SIEM, WAF, Endpoint security), and understanding of compliance regulatory requirements such as PCI DSS, HIPAA, etc. (Expert level). Systems Thinking: Understanding of the interrelatedness and interdependencies within systems, and performing problem-solving in complex environments (Expert level). Leveraging Technology: In-depth mastery of ecosystem technology, commanding expert authority and respect (Master level). Technical Knowledge: Certifications like Certified Information Systems Security Professional (CISSP), Cloud Architect Certification from AWS and Azure, ToGAF, or SABSA certification (Master level). Behavioral Competencies: Effective Communication: Clear communication in both technical and non-technical contexts. Managing Complexity: Ability to handle complex problems and solutions effectively. Client Centricity: Focus on delivering value to clients, understanding their needs. Technology Acumen: Strong understanding of evolving technology trends. Innovation: Continuously seeking new and innovative solutions to security challenges. Problem Solving Approach: Proactive approach to identifying and resolving issues. Collaborative Working: Ability to work with various teams to achieve goals. Execution Excellence: Commitment to high standards in execution and delivery. Performance Metrics: 1. Customer Centricity: Timely resolution of security breaches for end-users and stakeholders. Client satisfaction, educating clients, and suggesting the right controls to improve security. 2. Support Sales Team: Percentage of proposals with a Quality Index greater than 7. Timely support for proposals and identifying opportunities for new business or lead generation. Number of proposals led to drive business outcomes.

Research Associate Kochi Location: Kochi, India Experience: Freshers welcome! Dept: Finance If digging deep into data, spotting trends, and turning info into insights sounds like your thing, this role s for you. We want someone detail-obsessed who s ready to dive into research and help us make smart moves. What you ll do: Conduct detailed research both numbers and stories behind them Create reports, white papers, and presentations that actually make sense (and look good too) Communicate your findings clearly whether in writing or chatting with the team Stay on top of the latest research tools and trends What you bring: Strong research & analytical skills (detective mode: ON) Super attention to detail nothing slips past you Good with MS Office especially Excel and PowerPoint Great at explaining complex info in a simple way Bonus if you ve got a degree in Economics or related field We re all about equal chances, diversity, and growing together in a supportive space. Click apply and let s get started!

Senior Associate Accounting Location: Kochi, India Experience: 2-3 years Department: Accounts We re looking for an accounting pro who s ready to level up our finance game. If you know your US accounting standards, love crunching numbers, and enjoy working with teams to improve how things run this is your spot. What you ll be rocking: Help develop and upgrade our accounting software tools Provide expert support to keep financial reports accurate and on time Manage accounting tasks following US GAAP and other standards Collaborate with different teams to streamline accounting processes Work closely with senior management to keep everything compliant and smooth We re all about diversity, inclusion, and creating a space where everyone can shine and grow. Hit apply and let s do this!

Senior Customer Support Specialist Kochi Location: Cochin, India Employment Type: Full-Time Work Mode: Work from Office Experience Required: 5 to 10 years Job Summary We are seeking a highly experienced and proactive Senior Customer Support Specialist to join our team in Kochi. If you are passionate about delivering exceptional customer service, have a strong technical background, and thrive in a fast-paced support environment, we want to hear from you. Key Responsibilities Customer Support: Deliver expert-level assistance to customers regarding our software, digital platforms, and recruitment-related tools. Reporting Development: Collaborate with the product team to build and enhance reporting features as we launch our new software. Live Chat Management: Operate our integrated live chat system to provide real-time support and improve response efficiency. Ticketing System Administration: Maintain and streamline our ticketing system to ensure quick and effective resolution of client issues. Desired Candidate Profile Excellent Communication Skills: Strong written English and the ability to handle customer interactions with professionalism and empathy. Technical Proficiency: Deep understanding of software platforms with a fast learning curve for new tools and systems. Analytical & Problem-Solving Skills: Ability to troubleshoot and resolve technical challenges independently. Reporting Expertise: Hands-on experience in data analysis and report generation, preferably within a tech or SaaS environment. Join us in delivering top-tier support and shaping the future of our customer experience. Apply now to become a vital part of our growing team.

Job Highlights We are hiring Candidates who would be a part of Pre Sales team, responsible for tele-calling, lead generation and appointment setting with the prospective clients. Job Description Appointments setting, lead generation, prospecting for new clients by contacting potential clients discovering and exploring opportunities. Using the information provided and follow the instructions to perform the specified role. Would be the first tier involved in Lead verification/scrubbing. The Pre Sales Executive will consult with decision makers about their technology requirements. Must be able to handle all aspects of the Pre sales process, i.e identifying target clients, analyzing a company s needs, showcasing our expertise and value proposition and explaining advantages & setting appointments with our sales team for closing the sale. Responsibilities include Interaction with the assigned leads. Involves interaction with overseas prospecting clients & rapport building. Involves scheduling specified appointments from the leads provided,which includes arranging in-person or phone meetings, speaking with potential customers & understanding their specific software/Application related requirements. Invloves up selling to the existing clients. Weekly reports summarizing prospects, appointments, and schedule (use of CRM software may assist with this.) Desired Qualification & Experience Must have B2B company experience. 1+ years experience selling products, software product or services to the North American Market is required. Experience with lead pre-qualification, list management Outgoing personality with strong interpersonal skills. Neutral Accent with experience in Telemarketing/Tele-calls & Lead generation is essential. Strong computer skills, internet savvy, and ability to learn new skills with training. Excellent written and verbal communication skill in English. A strong work ethic, self-disciplined and self-motivated. Organized, detail-oriented with a zeal in sales. BBA/Degree in Literature/Communicative English. Qualification : BBA/Degree in Literature/Communicative English.