Client Relationship Management Jobs in Kolkata

Senior Manager / Manager Wealth Manager (Retail) Location: Kolkata Experience: 5 8 Years Functional Area: Wealth Management, HNI Handling, Corporate Client Handling Educational Qualification: Graduate / Postgraduate (Any discipline) Key Responsibilities Portfolio Analysis: Conduct comprehensive reviews of clients insurance portfolios to ensure optimal coverage and alignment with financial goals. Risk Inspection: Undertake detailed risk inspections and implement strategies to maximize insurance protection. Customized Policy Design: Develop tailored insurance policies based on assessments of needs, risk profiles, and current portfolios. Loss Mitigation: Recommend and implement proactive measures for loss minimization and risk mitigation. Negotiation & Procurement: Secure competitive rates and terms with insurers to provide the best possible solutions for clients. End-to-End Management: Provide seamless management of insurance portfolios, ensuring continuous optimization and service excellence. Client Advisory: Build strong relationships with High Net-Worth Individuals (HNI) and corporate clients, offering personalized advisory support. Qualification : Graduate / Postgraduate (Any discipline)

Project Manager Location: Kolkata, India Experience: 6 Years Employment Type: Full-time Role Overview: We are seeking an experienced and results-driven Project Manager to lead and oversee projects from initiation to completion. Based in Kolkata, the ideal candidate will possess excellent leadership, organizational, and communication skills, along with a strong background in project planning, budgeting, and execution. The Project Manager will be responsible for aligning project objectives with company goals and ensuring timely delivery within scope and budget. Key Responsibilities: Define project scope, goals, deliverables, and timelines in collaboration with stakeholders. Estimate and allocate necessary resources, ensuring effective and efficient utilization. Develop and manage detailed project plans, schedules, and budgets. Monitor project costs and ensure alignment with the approved budget. Provide regular updates to stakeholders on project progress, risks, and strategic changes. Identify, analyze, and resolve project issues and obstacles. Apply industry best practices and standards throughout the project lifecycle. Maintain strong communication and relationship management with clients and internal stakeholders. Track and report project performance using appropriate tools and metrics. Conduct risk assessments and develop mitigation plans. Ensure proper documentation and reporting for all project phases. Escalate issues to upper management as required. Required Skills: Strong understanding of business case development and risk management. Excellent leadership, decision-making, and team management skills. Ability to effectively manage project budgets and resources. Proficient in project management software and tools. Capability to make informed decisions under pressure. Excellent analytical, problem-solving, and interpersonal skills. Eligibility Criteria: Education: Bachelor's degree in Computer Science, Business Administration, or a related field. Experience: Minimum of 6 years in project management or a related role. Certification: PMP certification preferred. Demonstrated experience in successfully managing full project lifecycles. Qualification : Bachelor's degree in Computer Science, Business Administration, or a related field.

Business Development Manager Location: Kolkata, India Experience: 6+ Years Employment Type: Full-time Role Overview: We are seeking an experienced and dynamic Business Development Manager to drive growth and lead strategic initiatives in our Kolkata office. The ideal candidate will have a proven track record in sales, marketing, and client relationship management, with a focus on identifying new business opportunities, nurturing client relationships, and expanding the company s market presence. Key Responsibilities: Identify and engage with potential clients to establish rapport and arrange meetings. Plan and execute new marketing strategies and initiatives to attract prospective clients. Conduct market research to identify new business opportunities, trends, and partnerships. Strengthen relationships with existing clients while working to increase customer value. Explore and develop new markets to expand the company s reach and sales pipeline. Prepare and deliver business proposals, quotes, and presentations tailored to client needs. Define and track development goals for the business development team, ensuring targets are met. Mentor and train team members, helping them enhance their sales and client management skills. Required Skills: Proven experience in sales, marketing, or a related field. Excellent communication and interpersonal skills. Strong IT fluency and comfort working with digital tools and CRM platforms. Ability to manage complex projects, prioritize effectively, and handle multiple tasks. Self-motivated, proactive, and comfortable working in fast-paced and evolving environments. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Eligibility Criteria: Experience: Minimum 6 years as a Business Development Manager or in a similar leadership role. Education: Post-Graduation in Marketing, Business Administration, or a related technical field. Graduation in Marketing, Business, or any relevant discipline. Qualification : Post-Graduation in Marketing, Business Administration, or a related technical field.

Associate Client Partner Location: Kolkata, West Bengal Type: Full-Time (Work from Office 5 Days a Week) Experience: 1 2 Years About Indus Net Technologies Indus Net Technologies is a full-stack digital engineering company delivering outcome-driven technology solutions to clients worldwide. With a focus on agility, scalability, and innovation, we partner with organizations to accelerate digital transformation across industries. Role Overview We are seeking a client-focused and professionally polished Associate Client Partner to manage and grow key client relationships. This role is ideal for candidates with 1 2 years of experience in client engagement, business development, and project coordination. You ll serve as a strategic link between our clients and internal teams to ensure alignment and delivery success. Key Responsibilities: Build and nurture long-term client relationships through consultative communication and trust-building. Identify business opportunities and support account growth and upselling initiatives. Collaborate with internal delivery and sales teams to ensure successful project execution. Act as the key liaison between clients and internal teams, ensuring alignment of expectations, deliverables, and timelines. Monitor project progress, escalate issues when necessary, and ensure high levels of client satisfaction and retention. Mandatory Skills: Client Relationship Management Consultative Selling and Effective Communication Business Acumen & Account Expansion Project Oversight & Delivery Coordination Desirable Skills: Basic technical understanding of digital products/services Strong analytical and data-driven mindset Experience in cross-cultural communication Team collaboration and crisis management Familiarity with automation or CRM tools Industry-specific exposure (e.g., BFSI, Healthcare, Retail) Ideal Candidate Profile: Excellent verbal and written communication skills Professional appearance and demeanor Proactive, self-motivated, and accountable Strong organizational, coordination, and multitasking skills Eagerness to learn and grow in a client-facing career trajectory Perks & Benefits: Opportunity to work with global clients and top-tier businesses Collaborative work culture that values learning and growth Clearly defined performance-driven career path

Job Title: Sales Development Representative (SDR) As a Sales Development Representative (SDR), you will be a crucial part of our sales team, responsible for identifying and generating sales opportunities through outbound calling and emailing. You will work closely with our sales and marketing teams to build a robust sales pipeline and support the overall growth of the company. Key Responsibilities: Lead Generation: Proactively reach out to potential clients through outbound calls, emails, using tools like LinkedIn Sales Nav, Apollo, Lusha, and so on, as well as social media to generate new business opportunities. Qualifying Leads: Assess the needs and pain points of prospects to determine their fit for our products or services. Appointment Setting: Schedule meetings or product demos for the sales team with qualified leads. CRM Management: Maintain accurate and up-to-date records of all interactions in the company s CRM system. Market Research: Conduct research to identify potential markets and understand industry trends. Follow-up: Nurture relationships with potential clients through follow-up communications to ensure engagement. Collaboration: Work closely with the sales team to develop strategies for reaching sales targets and improving lead conversion rates. Reporting: Provide regular reports on lead generation activities and outcomes to the sales manager. Requirements: Experience: 2+ years experience in sales in the IT Industry is mandatory. Communication Skills: Excellent verbal and written communication skills. Tech Savvy: Proficient with CRM software and other sales tools. Self-Motivated: Ability to work independently with minimal supervision during night hours. Time Management: Strong organisational skills with the ability to manage multiple tasks and priorities effectively. Education: A degree in business, marketing, or a related field is a plus.

Customer Success Specialist Location: Bangalore (Hybrid Model) Are you If yes, Esko, a Veralto company, could be your next career move! About Esko Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process for packaged goods. Our innovative tools empower brand owners, retailers, pre-media & trade shops, manufacturers, and converters to digitize, connect, automate, and accelerate packaging design and printing workflows. At Esko, you ll work in a flexible, family-friendly environment that values both people and the planet. We actively embrace diversity and encourage candidates from all backgrounds to apply, because we believe that passion and experience drive innovation and excellence. About the Role Title: Customer Success Specialist Location: Bangalore (Hybrid Model) As a Customer Success Specialist, you will play a critical role in building trusted partnerships with clients, aligning with their organizational goals, and driving measurable impact by shaping client success strategies. You ll work closely with internal teams to deliver value-driven solutions, ensuring faster adoption and measurable outcomes for our clients. Key Responsibilities Efficiently handle and resolve customer support tickets, prioritize escalations, and maintain accurate documentation. Serve as the primary contact for assigned customers, building strong relationships and ensuring seamless communication between teams. Prepare and present reports on ticket resolution times, customer satisfaction, and issue trends to drive continuous improvement. Proactively identify risks, collaborate with internal teams, and implement solutions to manage critical incidents effectively. Work closely with Customer Success Managers (CSMs) and Account Managers to streamline operations, especially for high-value customers. Qualifications & Requirements Bachelor s or Master s degree (MBA preferred). Minimum 4-5 years of experience in stakeholder management, escalation handling, support, and operations, ideally within IT-SaaS platforms. Experience working with Enterprise, Mid-Market, and SMB customers in US/Europe markets. Exposure to the FMCG or packaging industry is a plus. Exceptional communication and presentation skills. Strong customer-first mindset with excellent attention to detail. Willingness to travel up to 10% as needed. Be part of a global leader driving innovation in the packaging and printing industry. Work with cutting-edge technologies that shape the future of packaging design and production. Thrive in a collaborative, diverse, and inclusive environment where your ideas and contributions matter. Enjoy a flexible hybrid work model in Bangalore, balancing work and life. About Veralto Esko is part of Veralto (NYSE: VLTO), a $5 billion global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. As part of Veralto s global network of 16,000 associates, you ll have the opportunity to build your skills, grow your career, and contribute to safeguarding the world s most vital resources. Qualification : Bachelors or Masters degree (MBA preferred).

Account Director About the Role: The Account Director at PromotEdge is a crucial leadership role responsible for strategic planning, oversight, and growth of existing client relationships. Leading the account management team, the Account Director builds and maintains strong client partnerships, ensuring timely delivery of objectives and driving measurable results. Responsibilities: Develop and execute strategic account plans. Lead and mentor the account management team. Build and maintain strong client relationships. Ensure timely delivery of client objectives. Drive client results and growth. Develop and execute marketing strategies. Oversee account planning and social media calendar creation. Analyze monthly reports and derive actionable insights. Manage projects effectively. Understand and articulate client goals. Maintain a basic understanding of design and motion software. Demonstrate a deep understanding of digital and traditional marketing, content production, and platform strategies. Qualifications: At least 5 years of experience in a digital-first agency. Skills Required: Strategic thinking and planning. Leadership and team management. Client relationship management. Marketing strategy development and execution. Team guidance and mentorship. Excellent communication, interpersonal, and presentation skills. Account planning expertise. Social media calendar creation. Report analysis and interpretation. Project management skills. Ability to understand and articulate client goals. Basic understanding of design and motion software. Deep understanding of digital and traditional marketing, content production, and platforms.

Cineverse is seeking a dynamic and detail-oriented Business Development Coordinator to join our C360 advertising team. This internal-facing role is pivotal in driving the research, origination, and organization of business leads while ensuring the smooth operation of cross-functional workflows and stakeholder collaboration. The ideal candidate will excel in meeting lead management targets set, CRM configuration, data validation, and team support, contributing to the expansion and success of our advertising partnership initiatives. Key Responsibilities: Lead Origination & Research: To understand the basic business structure of Cineverse to identify and research potential global business opportunities for Cineverse s C360 advertising division. Generate, organize, and prioritize leads to align with business objectives and growth strategies. Meet set lead generation targets Conduct market research to identify potential partnerships across streaming platforms, channel,s and apps Managing back end for monitoring active deals CRM Management: Configure and maintain lead information within Zoho CRM to ensure accuracy and usability. Organize and validate data, ensuring stakeholders have real-time access to updated client leads and project status. Develop and refine processes for effective CRM utilization and reporting. Cross-Functional Collaboration: Collaborate with ad sales, ad operations, and other departments to align strategies and workflows. Communicate effectively with internal teams to ensure smooth project execution, client onboarding, and overall client satisfaction. Presentation Support: Contribute to the development of presentations, providing insights, data, and visual materials as required. Assist in the preparation of client-facing and internal pitch materials. . Qualifications: Education: Bachelor s degree in Business Administration, Marketing, Communications, or a related field. Equivalent work experience will be considered. Experience: 1-3 years in business development, lead generation, or related roles, within advertising or media industries. Familiarity with Zoho CRM or similar customer relationship management platforms. Proven experience managing or mentoring team members. Experience in OTT CTV ad space is a plus. 1-2 years of outbound sales experience is a plus. 1-2 years of client-facing roles is a plus. Prior experience working in US markets will be preferred Skills: Strong organizational and analytical skills with a meticulous eye for detail. Excellent verbal and written communication skills. Ability to collaborate across multiple departments and manage competing priorities. Proficiency in presentation tools such as PowerPoint or Google Slides. Attributes: Self-starter with a proactive approach to problem-solving and process improvement. Comfortable working in a fast-paced, evolving environment. Team-oriented with a commitment to fostering collaboration and shared success. Qualification : Bachelors degree in Business Administration, Marketing, Communications, or a related field. Equivalent work experience will be considered.

Business Development Manager Location: Kolkata Experience: 3+ Years Job Type: Full-time About the Role We are seeking a driven Business Development Manager with 3+ years of experience to join our team in Kolkata. The ideal candidate will have a strong background in sales and business development, specifically in the IT sector, and will be responsible for acquiring new business, engaging with international clients, and promoting our company's solutions. You will work to expand the company s presence, build relationships, and drive growth through new opportunities and sales initiatives. Responsibilities Acquire new business through aggressive sales calls, up-sells, and appointment setting with potential customers, focusing on Enterprises and Small Businesses. Demonstrate a strong understanding of the company s solutions and articulate their value to potential customers. Identify business opportunities through surveys, mapping, and lead generation activities. Establish and maintain relationships with international clients, offering tailored solutions to meet their needs. Work with cross-functional teams to ensure smooth project execution and client satisfaction. Prepare and deliver sales presentations and proposals to potential clients. Meet and exceed sales targets, contributing to the company s growth and revenue. Minimum Qualifications 3+ years of experience in business development or sales, with exposure to dealing with international clients. Proven experience in an IT company, specifically for web and mobile projects. Strong communication and interpersonal skills, with the ability to build relationships and influence decision-makers. Familiarity with lead generation, sales pipeline management, and business development tools. Ability to understand and articulate the company s products, solutions, and value propositions. Preferred Qualifications Experience working with enterprise-level clients and handling large-scale projects. Knowledge of the latest trends and technologies in the IT industry (web/mobile). Strong negotiation and closing skills. Competitive salary and performance-based incentives. Opportunities for career growth and skill development. A dynamic and collaborative work environment. Exposure to international business opportunities and projects.

Job Title: Corporate Sales Executive Location: Kolkata Employment Type: Full-Time Experience: 2 5 years Qualification: MBA (Sales & Marketing) Preferred Industry Background: FMCG About the Role We are seeking a dynamic and results-oriented Corporate Sales Executive to drive B2B sales, manage institutional client relationships, and support new client acquisition. The ideal candidate should be smart, a strong communicator, and capable of handling cross-functional coordination and vendor onboarding processes with a focus on crisis management when required. Key Responsibilities Identify and acquire new corporate and institutional clients to expand business reach. Build and maintain a strong database of corporate contacts and nurture long-term relationships. Drive B2B sales initiatives and deliver compelling sales presentations to potential clients. Handle the vendor onboarding process, ensuring compliance and timely documentation. Collaborate with internal departments for cross-functional coordination, ensuring seamless execution of client requirements. Manage client escalations and crisis situations with professionalism and prompt resolution. Regularly report sales performance, pipeline status, and client feedback to management. Stay updated with market trends, competitor activities, and customer needs to identify growth opportunities. Key Skills & Competencies Excellent communication skills clear, concise, and confident. Strong presentation and negotiation abilities. Proven experience in institutional and B2B sales. Active listener with a consultative sales approach. Strong understanding of cross-functional collaboration and vendor management. Ability to thrive in a fast-paced, target-driven environment. Qualification : MBA (Sales & Marketing)

Job Title: Sales Coordinator Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation and Above Preferred Industries: Stationery, FMCG About the Role We are seeking an organized and proactive Sales Coordinator who can effectively communicate, collaborate with clients and sales teams, and manage sales processes efficiently. The ideal candidate will ensure smooth operations by handling follow-ups, preparing reports, maintaining records, and resolving issues promptly to support overall sales performance and customer satisfaction. Key Responsibilities Maintain and update customer databases accurately. Track sales orders and manage related paperwork to ensure timely processing. Prepare sales reports and presentations for management and sales teams. Coordinate closely with sales teams to ensure smooth daily operations. Identify and resolve bottlenecks or issues in the sales process. Respond promptly and professionally to client inquiries and concerns. Build and maintain strong customer relationships to ensure satisfaction and loyalty. Stay adaptable to new sales trends, technologies, and market changes. Key Skills & Competencies Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in MS Office and CRM tools. Problem-solving mindset with attention to detail. Ability to work collaboratively with cross-functional teams. Customer-focused approach with patience and professionalism. Qualification : Graduation and Above

Job Title: Product Sales Manager Trade Sales (Corporates) Location: Kolkata Department: Wholesale Banking Category: Others Job Purpose We are looking for a dynamic and results-driven Product Sales Manager Trade Sales to lead the growth of our Trade Finance & Services portfolio for corporate clients. This role involves sourcing, structuring, and implementing both funded and non-funded trade finance solutions while driving asset growth and revenue. You will work closely with Relationship Managers, Risk teams, and product specialists to deliver customized trade solutions and manage portfolio risks effectively. Key Responsibilities Drive growth in Trade Finance and Services by expanding the asset book and increasing transaction volumes. Identify and engage with high-potential corporate clients, including New-To-Bank (NTB) prospects. Develop and execute account plans and strategies for each client, conducting regular reviews to ensure goal alignment. Collaborate with Coverage and Risk teams to structure optimal trade solutions and manage portfolio risk. Stay informed on market trends, competitor offerings, and regulatory changes in Trade and Capital Account businesses. Provide strategic feedback to Product and Strategy teams to enhance the Transaction Banking product suite. Lead trade sales strategy execution, including product development, sales planning, and service delivery to meet business targets. Train and update Relationship Managers on trade and capital account products and services. Ensure timely implementation of trade transactions and assist clients in resolving queries. Maintain operational discipline by managing deferrals and ensuring compliance with internal processes. Build sector-specific expertise to enhance client engagement and portfolio management. Qualifications & Experience Educational Qualification: Graduate: Any discipline Postgraduate: Any specialization Experience: 5 10 years of relevant experience in product sales, specifically in Trade Finance within banking or financial services Qualification : Graduate Any discipline

Business Development Metals & Mining Location: Kolkata Experience: 7 8 years in Metals & Mining OR 2 3 years in related industries Education: Preferred: B.Sc (Chemical) / B.E. / B.Tech + MBA Job Description We are seeking a results-driven Business Development professional for our Metals & Mining division. The role involves managing the BD/Sales lifecycle, from lead generation to order closure and account management. The ideal candidate will have a strong background in business development within engineering consultancy or OEM companies, specifically in the metals or mining sectors. This role will also focus on client interfacing, sales presentations, and strategic market analysis to explore new opportunities while nurturing existing client relationships. Key Responsibilities Manage the complete BD/Sales lifecycle, including lead generation, sales presentations, client interaction, proposal preparation, and order closure. Prepare technical and commercial proposals tailored to client needs and project requirements. Build and maintain strong, long-term relationships with existing clients and identify opportunities to create new business. Continuously monitor and evaluate market opportunities and adjust strategies accordingly. Prepare sales presentations and communicate the value proposition of our services and solutions effectively to potential clients. Develop and implement strategies for business growth within the Metals and Mining sectors. Collaborate with internal teams to align technical capabilities and deliver customized solutions for clients. Maintain accurate records of all client interactions and sales activities in the CRM system. Required Skill Set Excellent written and verbal communication skills in English. Strong presentation skills with the ability to engage and influence decision-makers. Proven people handling skills with a customer-centric approach. Business development or presales experience in engineering consultancy or OEM companies. Exposure to business development in the Metals or Mining sectors. Experience working in a Steel/Aluminum Plant is a strong advantage, especially if transitioning from Engineering to Sales/Pre-Sales. Hands-on experience in Process Plants (Steel, Chemical, Aluminum, etc.). Familiarity with CRM tools and the ability to leverage them to track and manage sales pipelines. Preferred Education & Experience Education: B.Sc (Chemical), B.E. / B.Tech, and an MBA (preferred). Experience: 7 8 years in the Metals & Mining industry or 2 3 years in a related industry with a focus on business development or sales. If you are a motivated business development professional with expertise in the Metals & Mining sectors, we invite you to join our team and contribute to the growth of our business in this exciting industry. Qualification : B.Sc (Chemical) / B.E. / B.Tech + MBA

Position Title: IT Product Manager Location: Kolkata, India Category: PM & QA Employment Type: Full-Time Seniority Level: Senior Job Description We are looking for an experienced IT Product Manager with a minimum of 5 years in technical project management or related fields. The ideal candidate will have strong leadership skills, a strategic mindset, and a Bachelor s degree. This role involves managing products through their entire lifecycle while driving collaboration across teams and stakeholders. Roles & Responsibilities Define product strategy and roadmap aligned with company goals. Manage the product lifecycle from concept through End-of-Life (EOL). Gather and prioritize requirements from stakeholders across multiple product releases. Develop marketing plans, budget proposals, and ensure delivery against plans. Write compelling business cases for internal approvals and investments. Prepare product and market requirement documents. Build and maintain partnerships with internal teams and external clients. Conduct product demonstrations and foster relationships with B2B customers. Lead virtual product teams to meet project and business objectives. Conduct market research and set competitive product pricing. Implement Agile and Scrum methodologies; experience with CSM and/or PMP certifications preferred. Monitor and improve product performance continuously. Manage trials, Minimum Viable Products (MVPs), and product launches. Lead competitor analysis and market research efforts. Develop and deliver training materials for technical support teams. Collect and analyze feedback from customers and sales teams to enhance product offerings. Generate regular revenue and performance reports. Demonstrate exceptional problem-solving and troubleshooting skills. Exhibit strong time management, cooperation, and team motivation. Requirements Bachelor s degree in any discipline. Proven experience leading and implementing Agile development processes. Strong problem-solving and decision-making abilities. Expertise in web and web application development concepts. Familiarity with Scrum methodology and Agile best practices. Excellent leadership and meeting facilitation skills. Ability to support and mentor team members effectively. Flexible working arrangements. Competitive compensation package. Comprehensive insurance benefits. Training and mentoring programs. Frequent team celebrations and social events. Home office allowance. Paid leave and retirement benefits. Partial funding for continued education and courses. Team building activities. Qualification : Bachelors degree in any discipline.

Job Title: Product Manager Location: Kolkata Job Description: We have a Product Manager vacancy to fill! The ideal candidate would have at least 5 years of experience in technical project management-related fields and possess a Bachelor s Degree. Roles & Responsibilities: Excellent communication skills. Define our product strategy and roadmap. Manage a product throughout its lifecycle from concept to EOL. Manage all requirements from stakeholders across product releases. Propose marketing plans and budgets for products and deliver against these plans. Write a business case for product approval and investments. Create detailed product and market requirement documentation. Establish partnerships with internal and external stakeholders. Perform product demonstrations for customers and develop relationships with our B2B clients. Lead our virtual product team to meet objectives. Research and determine appropriate product pricing. Experience with Agile and Scrum methodologies, CSM and/or PMP certifications preferred. Monitor, report, and improve upon product performance. Run trials and MVPs, and develop launch plans. Commission market competitor research. Develop and provide training for technical product support. Collect and act upon feedback from customers and the sales team. Deliver regular revenue reports. Exceptional troubleshooting and problem-solving abilities. Self-motivated and energetic team player with a good work ethic, cooperative attitude, and time management skills. Requirements: Bachelor s Degree in a relevant field. Experience leading and implementing an agile development process. Strong problem-solving skills. Web and web application development expertise. Familiarity with Scrum methodology. Ability to lead meetings and ensure best practices are followed. Ability to support team members in their tasks. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : A Bachelor's degree.

Project Manager Location: Mumbai Experience: 5+ Years Job Type: Full-time About the Role We are looking for an experienced Project Manager with 5+ years of experience to join our team in Mumbai. The ideal candidate will have a proven track record in managing projects, particularly in web and mobile app development, and will be responsible for overseeing the entire project lifecycle. You will lead and coordinate teams, handle client communications, and ensure the successful execution of projects while maintaining timelines and quality standards. Responsibilities Manage and lead projects, particularly in web and mobile app development, from initiation to completion. Coordinate and collaborate with cross-functional teams to deliver high-quality solutions on time and within budget. Handle client communications, ensuring their needs are met, and maintaining strong relationships. Prepare and execute Project Management Plans (PMP) and ensure all aspects of the project are aligned with business objectives. Facilitate scrum meetings and ensure the development process is agile and efficient. Oversee project timelines, resources, risks, and deliverables, ensuring successful project execution. Manage and lead teams, providing guidance, support, and mentoring where needed. Work with foreign clients, handling international communication and ensuring project satisfaction. Minimum Qualifications BE/BTech/MCA or equivalent degree. 5+ years of experience in Project Management, specifically in web and mobile app development. Proven experience in team handling and leading project teams. Strong experience in client communication and maintaining client relationships. Experience in preparing and executing Project Management Plans (PMP). Hands-on experience with Jira, MS Project, and other project management tools. Strong understanding of SDLC (Software Development Life Cycle) and Scrum meetings. Preferred Qualifications PMP certification or equivalent project management certification is a plus. Experience managing international clients and handling projects across different time zones. Familiarity with Agile methodologies and managing Agile projects. Competitive salary and benefits package. Opportunities for professional growth and career advancement. A collaborative and supportive work environment. Exposure to exciting projects and international clients. Qualification : BE/BTech/MCA or equivalent degree.

Introduction In this role, you ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You ll work with visionaries across multiple industries to improve the hybrid cloud and Al journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your Role and Responsibilities Skilled Multiple GCP services GCS, BigQuery, Cloud SQL, Dataflow, Pub/Sub, Cloud Run, Workflow, Composer, Error reporting, Log explorer etc. Must have Python and SQL work experience & Proactive, collaborative and ability to respond to critical situation Ability to analyse data for functional business requirements & front face customer Required Technical and Professional Expertise Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications Preferred Technical and Professional Expertise Skilled Multiple GCP services GCS, BigQuery, Cloud SQL, Dataflow, Pub/Sub, Cloud Run, Workflow, Composer, Error reporting, Log explorer You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work

Job Summary: The Assistant Branch Manager - Agency Channel will play a key role in building and managing the sales capabilities of newly hired Business Development Managers (BDMs). This position is responsible for driving the performance and effectiveness of the branch, including managing attrition, focusing on GSG program effectiveness, and meeting FLS spread targets. The role requires leadership and a strong understanding of life insurance products and industry trends. Key Responsibilities: 1. Sales Capability Building: Conduct joint calls and live demonstrations to support newly hired BDMs and build their sales skills. Collaborate with BDMs to ensure effective sales strategies and support for achieving targets. 2. Team Management: Lead and manage a team of advisors, ensuring alignment with branch goals. Provide continuous training and guidance to improve team performance and retention. 3. Branch Health Management: Focus on the effectiveness of the GSG program to boost branch performance. Work on controlling attrition and ensuring high retention levels within the team. 4. Sales & Target Achievement: Ensure sales targets, FLS spread targets, and performance goals are met consistently. Drive and monitor team performance to meet business objectives. Qualifications & Skills: Required: Minimum of 3 years of experience in sales within the insurance sector, with a track record of building and managing teams. In-depth knowledge of life insurance products, industry regulations, and market trends. Strong interpersonal and communication skills to build and maintain client relationships. Excellent negotiation and persuasion skills to close deals and overcome objections. Preferred: Experience in conducting training sessions and coaching new hires. Ability to adapt to changing market dynamics and implement innovative solutions. Why Join This Role? Competitive Salary: Attractive CTC up to 8.5 LPA. Growth Opportunity: Develop your leadership and managerial skills while driving sales excellence in a leading company. Impactful Role: Play a pivotal role in the growth and development of the agency channel, contributing to the success of the region. This is an exciting opportunity for an experienced professional looking to take the next step in their career in a dynamic and rewarding industry. Let me know if you need any more details!

Job Title: CRM Executive Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation & Above Preferred Industries: Stationery, FMCG About the Role We are looking for a proactive and detail-oriented CRM Executive who excels in active listening, clear communication, and relationship building. The ideal candidate will be patient, solution-driven, and adept at managing customer relationships to enhance engagement, retention, and overall satisfaction. Key Responsibilities Develop and implement effective CRM strategies aimed at increasing customer engagement and loyalty. Manage and maintain the company s CRM system, ensuring timely data entry, data cleansing, and segmentation. Analyze customer data and behavior to identify trends, insights, and opportunities for business improvement. Design and execute targeted marketing campaigns and communications to boost customer retention and upselling. Collaborate closely with sales, marketing, and other departments to ensure CRM initiatives align with overall business objectives. Ensure the accuracy and completeness of customer data within the CRM system. Conduct customer surveys and gather feedback to improve customer experience and satisfaction levels. Monitor and analyze customer interactions across various channels including email, social media, and chatbots. Key Skills & Competencies Excellent communication skills clear, concise, and empathetic. Strong relationship-building and problem-solving abilities. Proficiency in CRM software and data management. Analytical mindset with the ability to interpret customer data for actionable insights. Ability to work collaboratively in a cross-functional environment. Patience and customer-centric attitude. Qualification : Graduation & Above

Position Title: Quality Assurance (QA) Engineer Location: Kolkata, India Category: PM & QA Employment Type: Full-Time Seniority Level: Senior Experience Required: Minimum 3 years (Automation and Manual Testing) Job Description We are seeking a meticulous and experienced Quality Assurance (QA) Engineer to ensure the quality, functionality, and performance of our enterprise software solutions. You will collaborate closely with cross-functional teams including developers, business analysts, and project managers to deliver high-quality software that aligns with client requirements and expectations. Roles & Responsibilities Test Planning: Design, develop, and execute detailed test plans, test cases, and test scripts based on project requirements and technical specs. Manual Testing: Perform manual testing across web, mobile, and other platforms to validate functionality, performance, and security. Automation Testing: Develop and maintain automated test scripts using Selenium, TestNG, Jenkins, or other automation frameworks. Defect Management: Identify, log, track, and work with developers to resolve defects and issues promptly. Regression Testing: Conduct regression testing to verify that new software releases don t negatively impact existing features. Performance Testing: Execute load and stress tests to assess application scalability and performance. Documentation & Reporting: Maintain detailed test documentation and provide regular status updates to stakeholders. Collaboration: Partner with developers, analysts, and project teams to understand requirements and deliver effective testing solutions. Skills Required Selenium Jenkins TestNG Manual Testing Automation Testing Performance Testing Version control systems (Git or similar) API Testing (Postman, RestAssured) Requirements Minimum 3 years of experience as a QA Engineer testing large-scale applications. Strong knowledge of QA methodologies, tools, and software development lifecycle (SDLC). Hands-on experience with automation testing tools such as Selenium, Jenkins, and TestNG. Solid expertise in both manual and automation testing. Experience with API testing using Postman or RestAssured. Proficient in writing clear, concise, and comprehensive test documentation. Strong understanding of Agile development methodologies. Excellent English communication and teamwork skills. Bachelor s degree in any discipline. Preferred Skills & Qualifications Experience with the Cucumber BDD framework. Familiarity with performance/load testing tools. Certifications such as ISTQB, Certified ScrumMaster, or equivalent. Experience working with CI/CD pipelines and tools like Jenkins, GitLab, etc. Exposure to cloud platforms like AWS or Azure. Experience in enterprise software and multi-team project environments. Familiarity with version control systems such as Git. Flexible working hours. Competitive salary and benefits. Medical and insurance coverage. Training and mentoring programs. Frequent team celebrations and events. Home office allowance. Paid leave and retirement benefits. Partial course funding for skill development. Team-building activities. Qualification : Bachelors degree in any discipline.