Client Satisfaction Jobs in Ahmedabad

Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate

Position: Regional Manager Sales Level: Senior Manager Experience Required: 12 18 Years Location: Ahmedabad Qualification: B.E. / B.Tech Mechanical Key Responsibilities Strategic Planning & Execution Develop and execute regional sales strategies aligned with corporate goals. Identify and capitalize on growth opportunities within the assigned region. Team Leadership Lead and mentor the regional sales team, ensuring alignment with business objectives. Drive team performance through regular reviews, KPIs, and motivational leadership. Revenue, Receivables & Channel Management Drive revenue targets and ensure timely collection of receivables. Expand and manage channel partner network for deeper market penetration. Client Relationship Management Build strong, long-term relationships with key clients and decision-makers. Ensure customer satisfaction through consistent engagement and issue resolution. Market Analysis & Penetration Conduct regular market intelligence to stay ahead of industry trends and competition. Identify new segments, applications, and regions for business expansion. After-Sales Service & Parts Management Oversee after-sales service support and ensure efficient parts management. Work closely with service teams to maintain high customer satisfaction post-sale. Additional Requirements Proven experience in Sales & Marketing within an OEM (Original Equipment Manufacturer) environment. Strong analytical and decision-making skills. Excellent communication, negotiation, and stakeholder management abilities. Ideal Candidate An engineering professional with a mechanical background and a proven sales leadership track record in the OEM space. You are strategic, data-driven, customer-focused, and capable of leading high-performing teams in a competitive market. Qualification : B.E. / B.Tech Mechanical

Position: Service Engineer Location: Ahmedabad Employment Type: Full Time Experience Required: 3 5 Years Company: Phillips Machine Tools India Pvt Ltd Industry: Industrial Machinery / Manufacturing Job Overview We are seeking a highly motivated and customer-focused Service Engineer to join our best-in-class service team supporting HAAS CNC machines. In this role, you ll be responsible for delivering prompt, professional, and legendary service, ensuring machine uptime, and maintaining strong client relationships. You will handle both electrical and mechanical troubleshooting, installation, commissioning, and post-sales support for our HAAS machine tools. As the frontline of our brand, your commitment to customer satisfaction will play a critical role in reinforcing Phillips' reputation as a trusted and innovative CNC solution provider. Key Responsibilities Attend and resolve service calls promptly to minimize machine downtime. Perform installation and commissioning of HAAS CNC machines across assigned customer sites. Provide mechanical and electrical support for machine diagnostics, repairs, and routine maintenance. Document service activities, problem-solving summaries, and escalate critical issues as needed. Maintain clear, open communication with both junior and senior team members to promote learning and improvement. Build and nurture long-term customer relationships, acting as the go-to expert for all service-related queries. Ensure timely arrangement and sourcing of spare parts (in or out of warranty). Work collaboratively to create a positive, supportive, and growth-oriented work environment. Proactively identify recurring issues and suggest long-term solutions for improved machine reliability. Demonstrate total ownership of your service territory by aligning with Phillips high service standards and performance metrics. Requirements 3 5 years of hands-on experience in service, maintenance, or installation of CNC machines or industrial automation equipment. Strong troubleshooting skills in both mechanical and electrical domains. Willingness to travel frequently to customer sites within the assigned region. Excellent communication, interpersonal, and documentation skills. Ability to work independently as well as part of a team in a fast-paced environment. Strong problem-solving mindset with a commitment to customer satisfaction. Understanding of HAAS machines will be an added advantage. Opportunity to work with cutting-edge CNC technology Competitive compensation and performance-based incentives Supportive team culture and mentorship Exposure to industry-leading service processes and global standards Training and upskilling opportunities for professional growth About Phillips Machine Tools India Pvt Ltd Phillips India is the exclusive distributor for HAAS Automation in India. With a legacy of trust, technical excellence, and a deep commitment to customer success, we empower Indian manufacturers with world-class machine tools and service support. Join us in building the most dependable and responsive service team in the industry. Apply now and become the face of Phillips' legendary customer support.

Position: Divisional Lead Location: Ahmedabad Department: Operations / Project Management Experience Required: 5 7 Years Role Overview: We are seeking a seasoned and dynamic Divisional Lead to oversee the end-to-end execution of smart meter installation and maintenance projects in the region. The ideal candidate will possess strong leadership skills, a background in electrical engineering, and hands-on experience in the power transmission and distribution sector. This role demands a strategic thinker who can drive project success, ensure quality compliance, and lead cross-functional teams effectively. Key Responsibilities: - Project Planning & Execution: Develop and manage detailed project plans for smart meter installation and maintenance. Coordinate with cross-functional teams to ensure timely and efficient execution. Track project milestones, identify risks, and implement corrective actions to mitigate delays or issues. Team Leadership: Lead, guide, and mentor a team of field technicians to ensure high performance and accountability. Promote adherence to safety standards and ensure compliance with company and industry protocols. Foster a culture of collaboration, discipline, and continuous improvement. Quality Assurance: Implement robust quality assurance processes to ensure installations meet technical and regulatory standards. Conduct periodic site audits and inspections to monitor compliance and workmanship. Address quality issues promptly and enforce corrective/preventive measures. Stakeholder Management: Maintain effective communication and alignment with internal stakeholders including Circle Heads, Project Heads, and department leads. Liaise with external partners, vendors, and clients to ensure smooth collaboration and satisfaction. Resolve client concerns and inquiries in a timely and professional manner. Budget Oversight: Work closely with the finance team to prepare and monitor project budgets. Ensure all project expenditures are tracked and managed within allocated limits. Report on budget variances and implement cost-control measures when necessary. Qualifications & Skills: Education: Bachelor s degree in Electrical Engineering or a related discipline. Experience: 5 7 years of experience in project management, preferably in the power transmission & distribution sector. Technical Expertise: Strong knowledge of smart metering systems, electrical distribution, and power infrastructure. Awareness of industry trends, regulatory standards, and emerging technologies in smart metering. Project Management: Proven ability to plan, budget, schedule, and manage project risks and resources. Experience in managing field operations and large-scale technical deployments. Soft Skills: Excellent communication, negotiation, and stakeholder management skills. Ability to adapt to evolving project needs and technological advancements. Compliance: Familiarity with local and national standards governing smart meter installations and power distribution. Qualification : Bachelors degree in Electrical Engineering or a related discipline

Power Apps Tech Lead & Account Manager Full-Time | Ahmedabad, Gujarat (On-site) Location: Ahmedabad, Gujarat (Work from Office) Employment Type: Full-Time Industry: Information Technology / Power Platform Development Experience Level: Mid to Senior-Level Function: Technical Leadership, Application Development, Client Account Management Job Summary We are seeking a skilled and experienced Power Apps Tech Lead and Account Manager to join our team in Ahmedabad. This hybrid role combines deep technical expertise in Microsoft Power Platform particularly Power Apps, Power Automate, and Power BI with strong client relationship management and leadership capabilities. The ideal candidate will lead a team of Power Apps developers, architect robust business applications, and act as the key liaison between our technical teams and clients, ensuring project success and long-term client satisfaction. Key Responsibilities Technical Leadership & Power Platform Development Lead and mentor a team of Power Apps developers in delivering scalable and secure business applications. Architect and design solutions using Microsoft Power Platform, including Power Apps (canvas and model-driven), Power Automate, and custom connectors. Guide the team on best practices in development, code review, and implementation. Translate business requirements into functional and technical specifications. Ensure the integration of Power Apps with databases, Microsoft 365, SharePoint, and other enterprise systems. Maintain high standards of code quality, documentation, and testing. Actively participate in hands-on development and troubleshooting when required. Client & Account Management Serve as the primary point of contact for key client accounts. Understand their business objectives and align solutions accordingly. Build long-term relationships and ensure high client satisfaction through proactive communication and service. Identify up-selling or cross-selling opportunities to expand service offerings within existing accounts. Manage client contracts, proposals, renewals, and SLAs. Develop and present account plans, performance reports, and actionable insights to clients. Collaborate with sales and delivery teams to meet client expectations and ensure smooth execution. Qualifications & Skills Required Bachelor s degree in Computer Science, Information Technology, or a related field (Master s preferred). 4 8 years of overall experience, with proven expertise in Microsoft Power Platform, especially Power Apps and Power Automate. Strong understanding of canvas apps, model-driven apps, data connectors, and Microsoft Dataverse. Experience in technical leadership, team mentorship, and performance management. Familiarity with Agile methodologies, SDLC, and project planning. Excellent written and verbal communication skills. Strong problem-solving abilities and analytical thinking. Preferred Experience in Power BI, SharePoint integration, and Azure services. Prior roles in project management or account/client management. Sales-oriented mindset with a focus on customer success. Proficiency in CRM software, reporting tools, and Microsoft 365 ecosystem. IT consulting or managed services experience is a plus. Work on cutting-edge Power Platform solutions for diverse clients. Leadership role with both technical and strategic impact. Collaborative and innovative team culture. Opportunity for growth and certification support in Microsoft technologies. Be part of a growing IT services company based in Ahmedabad. Apply today to accelerate your career as a Power Apps Technical Lead and Account Manager and make an impact through technology and client success. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field (Masters preferred).

Business Development Executive Full-Time | Ahmedabad, India Location: Ahmedabad, Gujarat Employment Type: Full-Time | On-site Experience Required: 1 to 4 years Qualification: Any Graduate Salary: Competitive, based on experience Notice Period: Immediate joiners preferred Job Overview We are looking for a results-driven Business Development Executive to join our team in Ahmedabad. The ideal candidate will focus on lead generation, client acquisition, and revenue growth by engaging with new customers and expanding our business in international markets, particularly in the US and Canada. If you have a knack for cold calling and closing deals, this role offers an excellent opportunity to build a rewarding sales career. Key Responsibilities Identify and engage potential new customers through targeted lead generation and market research. Conduct effective cold calls to prospects, build rapport, and convert leads into business opportunities. Develop and nurture relationships with clients primarily in the US and Canadian markets. Collaborate closely with internal teams to ensure timely order closure and customer satisfaction. Explore and develop new business avenues to meet or exceed revenue targets. Drive business growth by bringing in new clients and expanding company presence. Achieve monthly and quarterly sales targets through persistent and strategic sales efforts. Required Skills & Qualifications 1 to 4 years of experience in business development, sales, or client acquisition roles. Strong communication skills with the ability to interact confidently with international clients, especially in US and Canada. Proven experience in cold calling, lead generation, and closing deals. Self-motivated with a target-driven mindset and excellent negotiation skills. Any graduate can apply; prior experience in IT or software sales is a plus. Ability to work independently and manage multiple sales pipelines effectively. Opportunity to work with a fast-growing company expanding in international markets. Gain valuable experience in global client engagement and sales strategies. Supportive team environment with growth and learning opportunities. Competitive compensation based on performance. Qualification : Any graduate can apply; prior experience in IT or software sales is a plus.

Sales Engineer Fire & Safety | 2+ Years Experience | Ahmedabad We are looking for a dynamic Sales Engineer with 2+ years of experience in the fire and safety industry to identify and develop new business opportunities, build strong client relationships, and deliver customized fire safety solutions. The ideal candidate will have technical expertise combined with strong sales skills to drive revenue growth and customer satisfaction. Key Responsibilities: Identify, qualify, and develop new business opportunities within the fire and safety sector. Build and maintain long-term client relationships by understanding their fire safety needs and offering tailored solutions. Conduct detailed site assessments and recommend appropriate fire safety products and systems. Prepare and deliver compelling technical presentations and sales proposals to prospective clients. Negotiate contracts, close sales deals, and ensure customer satisfaction and company profitability. Stay informed about the latest fire safety industry trends, products, and regulatory requirements. Collaborate with internal teams including engineering and project management to ensure smooth project execution and customer support. Provide post-sales support, including client training and troubleshooting, to maintain high levels of customer satisfaction. Required Skills & Qualifications: Minimum 2 years of sales engineering experience in the fire and safety industry. Strong technical knowledge of fire safety products and systems. Excellent communication, presentation, and negotiation skills. Ability to conduct site assessments and recommend suitable solutions. Customer-focused with a proactive approach to client relationship management. Familiarity with industry standards and regulations related to fire safety. Location: Ahmedabad, India

Business Development Executive / Senior Business Development Executive Job Overview: Attract new clients and oversee the sales process, driving business growth through innovative strategies. Job Role and Responsibilities: Sales & Marketing Campaigns: Carry out targeted sales and marketing campaigns through various channels, including calls, emails, and social media, to drive business acquisition. Communication: Maintain clear and effective communication with potential and existing clients, responding to inquiries and following up consistently. Client Research & Acquisition: Research potential clients and continuously generate new customer leads by identifying key opportunities in the market. Brand Building: Enhance the company profile and brand image through sustained marketing campaigns, ensuring a strong market presence. Client Relationship Management: Cultivate and maintain mutually beneficial business relationships with both new and existing clients, ensuring long-term partnerships. Client Expectations: Deliver exceptional service that meets or exceeds client expectations, ensuring high levels of satisfaction. Proven Track Record: Demonstrate a strong history of success in a similar role, meeting targets and contributing to business growth. Target-Driven: Maintain focus on meeting commercial targets, acting as a self-starter with a great attention to detail and an ability to work independently. Requirements: Qualifications: Any Graduate/PG/MBA. Shift Timings: US Shift: 5:00 PM to 3:00 AM. Experience: Proven experience in sales, marketing, or a related field, with a focus on business development. Technical Understanding: Familiarity with CAD, BIM, and Revit, with an understanding of how these tools are relevant to the industry. Communication Skills: Strong verbal and written communication skills, essential for building relationships and driving business. Qualification : Any Graduate/PG/MBA.

Job Title: Project Manager - PMBA Required Experience: Relevant Experience: 8+ Years Total Experience: 10+ Years Experience in Project Management: 3 Years Job Type: Full-Time Number of Openings: 1 Job Description: We are seeking an experienced Project Manager with deep competency in Mobile and Web technologies to lead cross-functional teams. The ideal candidate will ensure the timely and budget-conscious delivery of projects, maintaining stakeholder satisfaction throughout the process. Responsibilities: Technical Leadership & Competency: Mobile & Web Applications Development: Demonstrate deep competency in the programming and development of both mobile and web applications. Client Communication & Requirement Gathering: Actively engage in client communication for gathering and eliciting project requirements, ensuring thorough understanding. Effort Estimation: Create effort estimations through Work Breakdown Structures (WBS) for accurate project forecasting. Technical Documentation: Develop essential documentation, including UML Diagrams, Wireframes, Use Case Diagrams, Workflow Diagrams, and Sequence Diagrams. Business Analysis Skills: Stakeholder Analysis & Planning: Conduct detailed business analysis planning and ensure clear communication with stakeholders. Requirements Management: Efficiently manage and communicate project scope, solution, traceability, risk, and constraints. Solution Evaluation: Define business problems, needs, and write detailed business cases, while technically evaluating the best solutions for the business. Elicitation: Gather and document business, functional, non-functional, performance, technical, and design requirements. Project Management Skills: SDLC Expertise: Possess comprehensive knowledge of SDLC and various methodologies like Agile, Scrum, Waterfall, and Rapid Application Development (RAD). Project Planning & Scheduling: Efficiently plan and schedule project timelines, ensuring proper resource allocation. Risk Monitoring: Continuously monitor and manage project risks and issues. Communication Management: Manage internal and external stakeholder communication effectively. Technical Skills: Wireframe Tools & Project Management Tools: Proficient in using wireframe and project management tools for delivering high-quality results. Mobile OS & Cross-Platform Frameworks: In-depth understanding of various mobile operating systems and development frameworks. API Integration: Experience in integrating and managing APIs and external interfaces (e.g., location-based services, maps, chat, messaging, charting, payment gateways). Client/Server Communication & Data Transfer: Knowledge of REST APIs, XML, JSON, and Batch Processing for seamless data transfer. Server & Hosting Platforms: Familiarity with virtual, dedicated, and cloud storage platforms. Marketplace Submissions: Understanding of application submission rules for various marketplaces, such as Play Store, iTunes, Amazon, and Windows Store. Key Responsibilities: Documentation Creation & Review: Develop and review BRD, FRD, SRS, and WBS (Work Breakdown Structures) to ensure thorough project documentation. Deliverable Management: Develop, review, and deliver key project artifacts, ensuring the timely delivery of high-quality work. Project Delivery: Effectively manage and deliver multiple projects within the defined schedule and budget. Team Coordination: Act as a key team player, ensuring effective coordination between various teams to achieve project goals. Communication & Project Management Tools: Use advanced project management tools and effective communication techniques to drive project success. Process-Oriented & Multi-tasking: Ability to self-manage and prioritize multiple tasks while adhering to a process-driven approach. Minimum Qualifications: Educational Qualification: BCA / B.E. / B.Tech / MCA / M.Tech or equivalent degree. Preferred Qualifications: Strong background in leading mobile and web application development projects. Proven experience in project management for mobile/web technologies. Additional Notes: Execution Experience: Must have successfully executed 10+ mobile applications in both mobile and web technologies, with a focus on high-quality deliverables and customer satisfaction. Qualification : BCA / B.E. / B.Tech / MCA / M.Tech or equivalent degree.

Job Title: Business Development Executive Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there s a lot more to build and transform. Job Summary: We are looking for an experienced Business Development Executive to join our team and drive growth by identifying and converting new business opportunities. The ideal candidate will have 3+ years of proven experience in outbound sales, IT sales, lead generation, cold calling, and international sales. As a Business Development Executive, you will play a pivotal role in identifying potential clients, establishing connections, and nurturing relationships to meet and exceed sales targets. Key Responsibilities: Outbound Sales: Proactively identify and reach out to prospective clients through cold calls, emails, and other outreach channels. Lead Generation: Develop and execute strategies for identifying and qualifying new business opportunities in international markets. IT Sales: Showcase a strong understanding of IT services and products to address client requirements effectively. Cold Calling: Generate and manage leads through targeted cold-calling efforts, ensuring a high conversion rate. International Sales: Build and maintain relationships with international clients, ensuring a seamless experience across different time zones and cultural backgrounds. Sales Strategy: Develop and execute sales plans to achieve or exceed revenue targets. Client Engagement: Present solutions, conduct negotiations, and finalize contracts while maintaining strong professional relationships with key stakeholders. Market Research: Stay updated on industry trends, competitor activities, and client needs to identify opportunities for business growth. Collaboration: Work closely with the marketing, technical, and operations teams to ensure seamless delivery and satisfaction for clients. Reporting: Track, analyze, and report sales metrics and KPIs to senior management. Key Skills and Qualifications: Education: Bachelor s degree in Business Administration, Marketing, IT, or a related field. Experience: Minimum of 3 years of experience in outbound sales, IT sales, lead generation, and cold calling in an international market. Proven track record of achieving and exceeding sales targets. Skills: Strong understanding of IT services, software solutions, and emerging technologies. Excellent communication, negotiation, and interpersonal skills. Ability to work in a fast-paced environment and handle multiple priorities. Experience in using CRM tools for sales tracking and lead management. Other: Flexibility to work in shifts catering to international markets, if required. Career Growth: Join a fast-growing company with endless opportunities for personal and professional development. Impact: Be a part of a team working on innovative digital products that impact businesses and industries globally. Dynamic Environment: Work in a collaborative and fast-paced environment where creativity and innovation are encouraged. Global Exposure: Gain experience working with international clients and expand your sales expertise on a global scale. If you re a motivated and experienced Business Development Executive with a passion for sales and IT services, we d love to have you as part of our Rapidops team! Qualification : Bachelors degree in Business Administration, Marketing, IT, or a related field.

Job Title: Project Manager (PHP) Location: Ahmedabad Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 10 to 14 years Openings: 1 What You Will Do: Oversee end-to-end execution of web and mobile projects, ensuring timely delivery and high-quality standards. Lead and manage cross-functional teams to define project scope, objectives, and deliverables. Utilize strong core PHP skills and problem-solving abilities to ensure efficient project execution. Collaborate with clients and internal teams to communicate project requirements, status updates, and project deliveries. Manage client communications, including project milestones, deadlines, and team coordination. Demonstrate expertise in web development, including routing, adding JS, UI components, and handling template integration. Leverage tools like Knockout JS, GIT, and SVN for version control and collaboration. Apply Agile methodology and use tools like JIRA for project tracking and management. Conduct risk analysis and ensure successful project delivery by effectively utilizing team resources. Track and report project progress, ensuring alignment with the planned schedule. Coordinate with design and QA teams for project design and testing before delivery. Facilitate key decisions regarding code and design reviews, as well as risk strategies. Manage multiple projects simultaneously across different stages while ensuring operational consistency and standardization. Optimize time management, organizing workloads to maximize productivity and meet deadlines efficiently. What Qualifications You Will Need: Experience: Minimum of 4 years in web and mobile development, with at least 4 years as a Project Manager. Technical Skills: Strong proficiency in core PHP development. Familiarity with web development practices, including JS integration and UI component handling. Knowledge of version control tools like GIT and SVN. Experience with Knockout JS and a solid understanding of Agile methodology and JIRA. Strong understanding of architecture, database management, and plugin development. Ability to manage and execute risk strategies, ensuring successful project delivery. Communication Skills: Excellent written and verbal communication skills for effective client and team interaction. Ability to explain technical tasks clearly to the team and guide them through execution. Leadership and Management: Proven experience managing project design, testing, and ensuring timely deliveries. Ability to manage multiple projects simultaneously at different stages, ensuring consistency and quality. Strong leadership skills with a focus on team collaboration and client satisfaction. Qualification : Any Graduate / Post Graduate

Job Title: Project Manager Magento Location: Ahmedabad Job Type: Permanent Education: Any Graduates / Any Masters Experience: 10 - 15 Years Openings: 2 Roles & Responsibilities: We are seeking an experienced Project Manager to lead and manage the delivery of Adobe Commerce (Magento) solutions for our clients. The ideal candidate will have strong leadership skills, excellent communication abilities, and a deep understanding of eCommerce, especially in Adobe Commerce (Magento). As a Project Manager, you will oversee all aspects of the project lifecycle from planning and execution to delivery and client satisfaction. Project Planning and Execution: Develop comprehensive project plans, defining project scope, objectives, deliverables, and timelines. Execute project plans efficiently, ensuring the timely and successful delivery of Adobe Commerce solutions. Collaborate with cross-functional teams, including design, development, and QA, to ensure alignment of project goals and objectives. Monitor project progress and adjust plans as necessary to ensure successful project delivery. Team Leadership: Lead and motivate project teams, fostering a collaborative and high-performance work environment. Allocate resources efficiently, considering project requirements and team strengths, to meet project timelines and quality standards. Provide guidance and support to team members, encouraging continuous professional development. Client Engagement: Act as the primary point of contact for clients, developing and maintaining strong client relationships. Understand clients business objectives and align project deliverables with their goals. Conduct regular status meetings and project updates to ensure clients are informed and engaged throughout the project. Address client concerns and provide solutions to ensure high levels of satisfaction. Risk Management: Proactively identify potential project risks and develop mitigation strategies. Manage deviations from the project plan, ensuring the project remains on track, on time, and within budget. Address challenges promptly to ensure smooth project progression and client satisfaction. Resource Allocation and Optimization: Optimize resource utilization to meet project timelines, budget constraints, and quality standards. Allocate resources effectively, ensuring the team has the necessary tools and support to succeed. Quality Assurance: Oversee quality assurance processes to ensure the delivery of high-quality Adobe Commerce solutions. Conduct thorough testing and validation before the project is deployed to ensure it meets all client requirements and standards. Deviation Management: Track project budgets and manage deviations to ensure cost-effectiveness. Provide regular updates to stakeholders, ensuring transparency and visibility into the project s progress. Contract Renewals and Account Growth: Manage contract renewals, working closely with clients to negotiate terms and ensure satisfaction. Proactively identify opportunities to extend and expand client contracts, building long-term relationships. Identify opportunities for upselling and cross-selling eCommerce services, contributing to business growth. Needs Assessment and Solution Design: Conduct thorough needs assessments to understand clients' evolving requirements. Propose tailored solutions that align with clients business objectives, leveraging Adobe Commerce features effectively. Account Growth Strategy: Develop and implement strategies for account growth, focusing on delivering additional value to existing clients. Monitor and evaluate client satisfaction and project success, ensuring continuous improvement. Skills Required: Project Management: Expertise in planning, execution, and delivery of large-scale projects, with a focus on eCommerce solutions. Team Leadership: Strong leadership abilities with experience in managing cross-functional teams. Magento 2 Expertise: Hands-on experience with Magento 2 or Adobe Commerce, including previous working experience in implementing and managing eCommerce solutions. Communication Skills: Strong verbal and written communication skills, with the ability to engage with clients and stakeholders effectively. Client Management: Proven experience in client engagement and relationship management, ensuring satisfaction and retention. Risk & Budget Management: Experience in identifying project risks, mitigating them, and managing project budgets. Quality Assurance: Knowledge of quality assurance practices, ensuring that final solutions meet client expectations and quality standards. Contract Management: Experience in managing contract renewals and upselling/cross-selling services. Adaptability: Passion for learning and exploring new features and solutions in Adobe Commerce. Additional Skills (Preferred but not required): Knowledge of Adobe Commerce Cloud and on-premise solutions. Experience working with international clients. Qualification : Any Graduate / Post Graduate

Job Description: Senior Software Engineer (SSE) We are seeking an experienced Senior Software Engineer (SSE) to join our dynamic team. The ideal candidate will have extensive experience in developing web applications using ASP.Net, .Net MVC, C#, and other related technologies. The SSE will be responsible for developing, troubleshooting, and testing data-driven web applications, as well as integrating third-party services such as payment gateways and location tracking services. You will be working closely with clients, ensuring requirements are understood, and providing technical solutions based on their needs. You will also be involved in backend services development, utilizing REST/Web APIs and ensuring the applications are scalable, functional, and well-tested. Key Responsibilities: Web Application Development: Design and develop data-driven web applications using ASP.Net, .Net MVC, C#, and the latest .Net framework versions. Build and integrate backend services using REST APIs to ensure smooth communication between front-end and back-end components. Implement integration of third-party services such as payment gateways, Google Maps, location tracking, and other similar services. API Development & Integration: Implement and consume REST/Web APIs to facilitate data exchange between systems and ensure high-performance applications. Focus on functional and unit testing to ensure code quality, performance, and reliability of the applications developed. Client Interaction: Regular communication with clients to understand requirements and provide project demonstrations and status updates. Participate in daily calls with clients to address queries, offer solutions, and ensure customer satisfaction. Troubleshooting & Debugging: Troubleshoot and debug web applications to resolve issues effectively and efficiently. Maintain and optimize existing codebases for better performance and scalability. Technical Expertise: Strong understanding of C# fundamentals, including interface-driven designs, LINQ, generics, and basic OOP principles. Deep understanding of functional programming and unit testing best practices. Required Skills and Qualifications: Experience: Minimum of 4 years of experience in software development, particularly in ASP.Net, .Net MVC, C#, SQL, Angular, and Web API. Technical Skills: Proficiency in ASP.Net, .Net MVC, C#, and SQL for building web applications. Strong experience in RESTful APIs and integrating them for both consuming and providing services. Frontend technologies like Angular for developing dynamic user interfaces. Familiarity with development environments like Visual Studio 2017/2019 and version control tools like TFS Online/Subversion. Strong knowledge of SQLite as a database solution for web-based applications. Testing & Debugging: Strong grip on unit testing, functional testing, and overall debugging practices. Experience with debugging ASP.Net applications and implementing necessary fixes. Communication Skills: Ability to interact with clients on a daily basis, understand their requirements, and effectively communicate solutions. Capability to demonstrate the progress of development, troubleshoot and resolve client-reported issues. Development Environment: Tools: Visual Studio 2017/2019 Database: SQLite Version Control: TFS online/Subversion What We Offer: Competitive salary and benefits. Opportunity to work on dynamic and innovative projects. Collaborative and supportive work environment. Continuous learning and growth opportunities in software development. If you have 4+ years of experience in ASP.Net, .Net MVC, C#, Angular, and RESTful API development, and enjoy working in a client-facing environment, we encourage you to apply for this exciting opportunity!

Job Description: Business Development Executive Qualification: Master s Degree in Marketing/HR/Admin (B-Tech background preferred) Skills: Excellent verbal and written communication skills in English Good knowledge of MS Office Strong sales acumen and consultative selling approach Job Description: We are seeking a dynamic and results-driven Business Development Executive to join our team in Prahlad Nagar, Ahmedabad. This role will focus on driving sales, managing the complete sales lifecycle, and helping our company achieve growth by identifying new business opportunities and fostering strong relationships with potential clients. As part of our core team, you will engage in lead generation, branding, and marketing activities while also gaining valuable training in business analytics and other related processes. Key Responsibilities: Sales Life Cycle Management: Manage the full sales life cycle, including prospecting, qualifying, negotiating, and closing deals. Follow up with potential clients to maintain relationships and ensure business growth. Consultative Selling: Work closely with clients to understand their business needs and present customized solutions. Passionately sell solutions by focusing on how our products/services can help clients achieve their business goals. Lead Generation & Research: Use our tools to generate leads and produce detailed reports to track progress. Conduct thorough market research to understand consumer needs and identify ways our solutions can meet those needs. Research potential clients and their industries to tailor solutions that resonate with their requirements. Branding & Marketing: Collaborate with the team on branding and marketing activities to increase the company's visibility. Assist with the development of marketing materials and support digital marketing initiatives. Business Analytics: Receive training in business analytics to understand data-driven sales and marketing strategies. Use business insights to drive decisions, create effective campaigns, and improve client satisfaction. Collaboration: Work as part of a dynamic team, contributing ideas and collaborating to meet organizational goals. Provide feedback on customer requirements and insights to help shape product offerings and business strategies. Desired Skills & Qualifications: Education: Master s Degree in Marketing, HR, or Administration (B-Tech background is highly preferred). Experience: Proven experience in business development or sales is a plus, but fresh graduates with a strong academic background are also encouraged to apply. Experience in consultative selling and handling the full sales life cycle would be an added advantage. Skills: Excellent verbal and written communication skills in English are a must. Strong proficiency in MS Office, including Excel, Word, and PowerPoint. Analytical thinking and ability to understand data to support decision-making. Ability to manage multiple tasks efficiently and work independently. Other Traits: Team player with the ability to collaborate with different departments. A passion for sales and a keen interest in understanding customer needs. Strong time management and organizational skills. What We Offer: Full-time position with a competitive salary and performance-based incentives. Opportunity to gain training in business analytics and other processes essential for career development. Exposure to dynamic, real-world business challenges and the chance to contribute to business growth. A collaborative and supportive team environment. If you are an ambitious individual eager to develop your career in business development while making a significant impact on our company's growth, we invite you to apply. Join our team and help us achieve new heights of success! Qualification : Masters Degree in Marketing, HR, or Administration (B-Tech background is highly preferred).

Company Description XcelTec is an enterprise solutions provider based in Ahmedabad, specializing in Microsoft technology, E-Commerce, Mobile Commerce, Mobile Development, and Open Source Technology. Serving clients primarily in the USA, Australia, and Europe, XcelTec is committed to delivering innovative solutions that meet client needs, with a focus on transparency, satisfaction, and integrity. Job Brief We are seeking an experienced SEO and Digital Marketing (DM) Manager to oversee all search engine optimization and digital marketing activities. You will manage SEO strategies including content planning, link building, and keyword optimization to boost rankings across major search networks. Additionally, you will manage SEM campaigns across Google, LinkedIn, and social media platforms. Designation: Team Lead SEO Specialist Experience: 4 to 5 years Location: Ahmedabad Number of Openings: 1 Roles and Responsibilities Demonstrate proven expertise in Technical SEO. Lead and mentor the SEO team to ensure the successful execution of SEO strategies. Oversee On-Page, Off-Page, Content Writing, and Social Media Marketing initiatives. Track, report, and analyze website analytics, PPC campaigns, and overall digital marketing performance. Manage campaign budgets, estimate costs, and reconcile discrepancies. Optimize website copy and landing pages for better search engine marketing performance. Perform continuous keyword discovery, expansion, and optimization. Research and implement recommendations for search engine optimization. Analyze and monitor competitor advertising and link-building strategies. Develop and implement a comprehensive link-building strategy. Collaborate with the development team to ensure SEO best practices are integrated into new website code. Work with editorial and marketing teams to enhance SEO efforts in content creation and planning. Recommend changes to website architecture, content, and linking to improve SEO rankings for target keywords. Manage SEM campaigns across Google, LinkedIn, and social media platforms. Understand performance marketing, conversion optimization, and online customer acquisition strategies. Utilize website analytics tools (e.g., Google Analytics, Net Insight, Omniture) to drive performance improvements. Use bid management tools (e.g., Click Equations, Marin, Kenshoo) for efficient SEM management. Conduct A/B and multivariate testing to optimize marketing efforts. Stay up-to-date with the latest trends and best practices in SEO and SEM. Qualifications 4-5 years of hands-on experience in SEO and SEM. Proven experience leading a team and managing digital marketing campaigns. In-depth knowledge of SEO, including technical SEO, content strategy, link building, and keyword optimization. Solid understanding of PPC campaigns, bid management tools, and performance marketing. Familiarity with website analytics tools such as Google Analytics, Omniture, or Web Trends. Experience with A/B testing and multivariate experiments. Knowledge of search engine algorithms and ranking factors. Up-to-date with the latest SEO and SEM best practices and trends.

Company Description XcelTec is an enterprise solutions provider based in Ahmedabad, specializing in Microsoft technologies, E-Commerce, Mobile Commerce, Mobile Development, and Open Source Technology. Serving clients primarily in the USA, Australia, and Europe, XcelTec is committed to delivering excellence by transforming client needs into innovative solutions while upholding values of transparency, satisfaction, and integrity. Position: WordPress Developer Experience Level: Fresher/1-2 years Location: Ahmedabad Positions Available: 1 Salary: Best in the Industry WordPress Developer Responsibilities Meet with clients to discuss website design and functionality requirements. Design and build the website front-end using WordPress. Create robust website architecture and ensure seamless server integration. Design and manage the website back-end, including database management. Generate custom WordPress themes and plugins. Conduct website performance tests and troubleshoot issues. Provide WordPress training to clients to ensure smooth website operation. Monitor and maintain the performance of live websites. WordPress Developer Requirements Bachelor s degree in Computer Science or a related field. Proven experience as a WordPress developer. Proficiency in front-end technologies: WordPress, PHP, CSS3, JavaScript, HTML5, and jQuery. Knowledge of theme and plugin customization. Familiarity with code versioning tools like Git, Mercurial, and SVN. Experience using debugging tools such as Chrome Inspector and Firebug. A solid understanding of website architecture and aesthetics. Ability to manage multiple projects effectively. Strong communication skills and ability to collaborate with clients and team members. Additional Skills & Qualifications (Preferred) Experience with Laravel framework is a plus. Strong problem-solving abilities and excellent attention to detail. Benefits 5-day workweek. 18 days of annual paid leave. 10 public holidays annually. Paid leave encashment at the end of the year. Fun, inclusive work culture with birthday bashes and celebration of special occasions like Diwali and Holi. Qualification : Bachelors degree in computer science or a similar field.

Digital Marketing Executive Company Description XcelTec is an Enterprise Solution Providing company based in Ahmedabad. Specializing in Microsoft technology, E-Commerce, Mobile Commerce, Mobile Development, and Open Source Technology, XcelTec serves clients primarily from the USA, Australia, and European regions. The company is committed to delivering excellence in technology by translating client needs into innovative solutions, maintaining transparency, satisfaction, and integrity. Designation: Digital Marketing Executive Experience: 2+ years Location: Ahmedabad Number of Openings: 1 Opening Job Type: Full-time Working Days: 6 Days Job Summary: We are looking for a Technical Digital Marketing Specialist to join our marketing team. This role combines digital marketing expertise with technical skills to optimize our online presence. KEY RESPONSIBILITIES: Develop and implement data-driven digital marketing strategies (SEO, PPC, email, social media). Analyse website traffic and user behaviour using tools like Google Analytics. Optimize website performance with technical SEO practices. Manage and optimize PPC campaigns. Utilize marketing automation tools for email campaigns and lead nurturing. Conduct A/B testing and prepare performance reports. Skills Required: Experience in Team Handling SEO Strategies and Management Content Optimization On-Page, Off-page Social Media Marketing Qualifications: Bachelor s degree in Marketing, Business, Computer Science, or related field. 2+ years of digital marketing experience with a technical focus. Strong knowledge of SEO and analytics tools (e.g., Google Ads). Basic HTML/CSS skills; familiarity with marketing automation platforms is a plus. Qualification : Bachelors degree in Marketing, Business, Computer Science, or related field.

About Us: Bytes Technolab is a full-range web application development company, established in 2011, with a global presence in the USA, Australia, and India. We specialize in delivering innovative web development, eCommerce solutions, and mobile application development services. Since our inception, Bytes Technolab has been known for its craftsmanship, providing high-quality solutions to businesses worldwide. Roles & Responsibilities: As a Senior Project Manager, you will lead JavaScript, Node.js, eCommerce, and PHP projects through the entire project lifecycle, from planning to execution, ensuring delivery within scope, budget, and timeline. Project Leadership: Lead and manage multiple JavaScript, Node.js, eCommerce, and PHP development projects, ensuring successful delivery within scope, time, and budget. Project Planning & Execution: Develop detailed project plans, coordinate resources, set timelines, and oversee project execution to meet business objectives and quality standards. Problem Solving: Use creative problem-solving skills to address issues as they arise and ensure smooth project progression. Project Deliverables: Ensure that all deliverables adhere to quality standards and client requirements. Full Project Lifecycle Management: Manage all phases of the project lifecycle, including initiation, planning, execution, monitoring, and closure. Stakeholder Communication: Maintain regular communication with stakeholders and provide status reports, addressing concerns and ensuring transparency. Team Leadership: Coordinate and lead project teams, ensuring effective collaboration, and provide guidance to team members throughout the project. Pre-Sales Support: Assist the sales team with pre-sales calls, understanding customer requirements, and presenting tailored solutions. Documentation & Training: Oversee the preparation of user manuals, training materials, and other relevant documents to ensure smooth implementation and handover. Client Satisfaction: Manage customer satisfaction throughout the project, ensuring successful acceptance of deliverables and a smooth transition. Project Management Tools: Utilize project management software tools such as JIRA, Basecamp, and Monday.com for tracking progress, deadlines, and collaboration. Skills & Qualifications: Experience: 8+ years of experience managing JavaScript, Node.js, eCommerce, and PHP projects, with at least 5 years of leadership experience. Project Management Certification: PMP (Project Management Professional) certification preferred. Problem Solving: Strong ability to solve problems creatively and effectively. Tools Proficiency: Familiarity with project management tools like JIRA, Basecamp, Monday.com, and other relevant software. Full Lifecycle Management: Proven experience managing projects through all stages of the lifecycle. Analytical Skills: Excellent analytical skills to assess project progress and resolve issues. Leadership: Extensive leadership experience, with the ability to manage and motivate teams of various sizes. Communication Skills: Strong interpersonal skills and the ability to maintain positive relationships with clients and teams. Education: Bachelor s degree in Engineering, Computer Science, or a related field, or equivalent work experience. Customer Satisfaction: Proven track record of managing customer satisfaction and obtaining project deliverables acceptance. What We Offer: Competitive Compensation & Benefits: A competitive salary package and comprehensive benefits. Work-Life Balance: Flexibility to work remotely within a global team. Career Growth: Opportunities for continuous learning and career advancement in a dynamic environment. Collaborative Culture: Work in a collaborative and innovative environment with talented professionals across the globe. If you are an experienced Project Manager with a strong background in managing complex web development projects and leading teams to success, we would love to hear from you! Bytes Technolab is an equal opportunity employer, committed to creating a diverse and inclusive workplace. Qualification : Bachelors degree in engineering, computer science or related field, or equivalent work experience.

Senior Business Development Executive Experience: 4 to 10 Years No. of Openings: 4 Qualifications: B.E / B.Tech We are seeking a highly motivated and experienced Senior Business Development Executive to join our team. The ideal candidate will have a proven track record in generating and closing leads, with a strong focus on IT technology services. This is a results-driven role, and we are looking for individuals who excel in aggressive sales and consistently achieve their targets. Key Responsibilities: Generate, qualify, and close leads for IT technology services. Establish and maintain strong relationships with prospective clients. Drive aggressive sales strategies to achieve and exceed monthly, quarterly, and yearly sales targets. Collaborate with internal teams to ensure smooth service delivery and client satisfaction. Understand client needs and tailor solutions that align with business objectives. Utilize excellent communication and interpersonal skills to engage effectively with clients. Skills & Qualifications: Proven track record in generating and closing leads in IT technology services. Excellent communication, negotiation, and interaction skills. A result-oriented individual with a strong drive for aggressive sales. Experience in achieving and exceeding sales targets consistently. B.E / B.Tech or equivalent qualifications.

Responsibilities Business Development: Identify and pursue new business opportunities in the software services market, including lead generation, team handling, prospecting, and networking, to expand the company's client base and drive revenue growth. Client Consultation: Engage with prospective clients to understand their business needs, challenges, and objectives, and recommend tailored software services solutions that address their specific requirements and deliver measurable value. Solution Selling: Position and articulate the value propositions of our software services offerings, including custom development, implementation, integration, and support, to demonstrate how they can solve client pain points and drive business success. Sales Presentations: Deliver compelling sales presentations and demonstrations to prospective clients, showcasing the features, benefits, and capabilities of our software services solutions, and effectively communicating their impact on client business outcomes. Proposal Development: Collaborate with technical teams and subject matter experts to develop comprehensive proposals, statements of work (SOWs), and pricing models that align with client needs and objectives, and address key decision criteria. Negotiation and Closing: Lead negotiations, overcome objections, and work closely with clients to finalize contracts and agreements, ensuring a win-win outcome for both parties while achieving sales targets and revenue goals. Relationship Management: Build and maintain strong relationships with clients, acting as a trusted advisor and strategic partner, and ensuring ongoing satisfaction, loyalty, and retention through regular communication and proactive account management. Market Intelligence: Stay informed about industry trends, market developments, competitor activities, and emerging technologies in the software services market, providing valuable insights and recommendations to the sales team and management. Sales Pipeline Management: Effectively manage the sales pipeline, track opportunities, update CRM systems (e.g., Zoho CRM), and provide accurate sales forecasts to drive informed decision-making and resource allocation. Job Requirements Bachelor's degree in Business Administration, Marketing, Computer Science, or related field. Minimum of 5 years of experience in software services sales, with a track record of success in driving revenue growth and exceeding sales targets. Strong understanding of software technologies, solutions, and services, with experience in selling custom development, implementation, integration, and support services. Excellent communication, presentation, and negotiation skills, with the ability to articulate complex technical concepts to non-technical audiences. Customer-focused mindset with a passion for delivering exceptional service and building long-lasting relationships. Results-oriented, self-motivated, and able to thrive in a fast-paced, competitive sales environment. Proficiency in CRM software (e.g., Zoho), Microsoft Office Suite, and other sales productivity tools. Qualification : Bachelor's degree in Business Administration, Marketing, Computer Science, or related field.