Client Service Associate Jobs in Pune

201 Jobs Found

AM

Team Lead - Account Management

Amura Marketing Technologies

3+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Team Lead Account Management Location: Pune Experience: 3+ years Employment Type: Full-Time About Amura Amura Marketing Technologies is a next-generation MarTech company, delivering end-to-end marketing and sales solutions to leading brands across India. Guided by the philosophy of Marketing Engineered , we blend creativity, data, and technology to craft innovative marketing strategies that drive measurable results. Role Overview We are looking for a dynamic and experienced Team Lead Account Management to lead client strategy, execution, and servicing across multiple digital projects. This role involves managing a team of account managers, driving campaign performance, and ensuring seamless coordination between internal teams and clients. You'll be responsible for delivering marketing strategies that align with client goals and deliver measurable impact. Key Responsibilities 1. Marketing Strategy & Execution Develop and implement comprehensive, data-driven marketing strategies tailored to client objectives. Ensure strategies are aligned with industry best practices and designed to drive measurable engagement and conversions. Lead full-funnel strategy development across awareness, consideration, and conversion stages. 2. Team & Project Management Manage, mentor, and guide a team of junior account managers. Allocate tasks effectively to ensure timely, high-quality project delivery. Collaborate cross-functionally with creative, content, media, and tech teams to execute campaigns efficiently. 3. Client Engagement & Servicing Act as the primary point of contact for clients, ensuring proactive communication, updates, and relationship management. Understand client briefs in depth and translate them into actionable strategies. Maintain high client satisfaction through consistent service quality and strategic value. 4. Campaign Management Oversee the execution of campaigns across multiple digital platforms. Monitor performance, troubleshoot issues, and optimize in real-time to maximize ROI. Report campaign results with insights and next steps for growth. 5. Digital Platforms & Tools Proficient in platforms such as: Google Ads & Google Analytics Meta (Facebook) Business Manager Demand-Side Platforms (DSPs) and programmatic advertising tools Ability to leverage analytics tools to inform campaign performance and optimization. Must-Have Skills Strong command of full-funnel marketing strategies and their implementation. Proven expertise in performance marketing, including ROI optimization and attribution modeling. Ability to conceptualize and execute impactful marketing campaigns. Experience translating strategy into operational execution with a focus on timelines and outcomes. Strong communication and leadership skills with the ability to liaise between clients and cross-functional teams. Desired Qualifications & Experience Minimum 3 years of experience in digital marketing and account management, preferably in an agency setting. Prior experience in client strategy, servicing, and project management. Hands-on experience managing a team of 6 or more people. Ability to manage multiple projects simultaneously in a fast-paced environment. Strong analytical mindset with the ability to turn data insights into actionable strategies. Excellent interpersonal and decision-making skills with a high degree of ownership. Who You Are You thrive in a fast-paced, high-growth environment. You re a strategic thinker with attention to detail and a drive for results. You take ownership, stay proactive, and are relentless in project execution. You re a natural leader, a strong communicator, and a team player. You enjoy solving problems, learning new tools, and contributing to a dynamic work culture. Apply now and join Amura in shaping the future of marketing.

Team Lead Team lead Lead team Account
CO

Associate Data Science Engineer

Cognologix

1-2 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Position: Associate Data Science Engineer Location: Pune, Maharashtra Work Type: Full Time Minimum Experience: 1 2 Years Top Skills: AI Applications, Python, Machine Learning, Deep Learning, NLP/NLG, Image Processing About the Role We are looking for a self-driven Associate Data Science Engineer to join our fast-growing Data & AI Practice. You will work on cutting-edge AI technologies and cloud-native solutions, helping build intelligent, high-impact products for our global clients. If you're passionate about AI/ML, Computer Vision, NLP, Generative AI, and developing scalable AI applications, this role is for you. What You Will Work On Contribute to the design, development, and deployment of AI-powered features and solutions. Collaborate with Product Management to translate business problems into AI/ML use cases. Build applications leveraging Computer Vision, NLP, Deep Learning, and Gen AI technologies. Develop and present functional prototypes, demos, and POCs. Stay current with the latest tools, frameworks, and research in ML, DL, and Gen AI. Participate in end-to-end project lifecycles from analysis to monitoring. What You Bring (Must-Have Skills) 1+ years of experience delivering AI/ML solutions through complete project lifecycle. Strong grasp of Linear Algebra, Statistics, and Probability. Proficiency in Python and data science libraries such as Pandas, NumPy, SciPy, scikit-learn, NLTK. Hands-on experience with ML/DL/NLP frameworks: TensorFlow, Keras, PyTorch, HuggingFace, spaCy, CoreNLP. Experience with Deep Learning models for Computer Vision and Object Detection. Solid knowledge of Generative AI, LLMs, and tools such as LangChain, LlamaIndex, Prompt Engineering. Strong analytical thinking, problem-solving ability, and effective communication. Great If You Also Know Experience with RAG frameworks, Function Calling, Agentic Frameworks, or Vector Search. Familiarity with cloud services: AWS (preferred), Azure, or Google Cloud Platform. Building APIs using FastAPI, async programming, and REST principles. Understanding of CI/CD, Docker/Kubernetes, and cloud-native deployment pipelines. Exposure to MLOps / LLMOps: versioning, tuning, deployment, and monitoring of models. Comfort with data visualization tools and practices. Agile development experience (Scrum, Kanban, etc.). Startup culture, small teams, and a high degree of autonomy. Work on next-gen technologies in AI, ML, GenAI, and cloud computing. Remote working options based on experience and maturity. Competitive salary and family-friendly benefits. Clear, performance-based career growth path. About Cognologix Cognologix helps businesses reimagine and innovate through modern data and cloud-native solutions. With a strong focus on data science, automation, and intelligent applications, we partner with organizations to deliver cutting-edge products in the most efficient and scalable ways. We thrive in a fast-paced, tech-first environment where innovation meets execution.

Associate Data Data Associate Science Data Science
AS

Associate Director Client Solutions

Ambit Software

12-20 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Associate Director, Client Solutions Location: Pune Experience: 12 20 years Education: BE / ME / M.Sc / MBA Job Type: Full-Time Role Overview We are seeking an experienced and strategic Associate Director of Client Solutions to lead solution development and client engagement. The ideal candidate will bring a deep understanding of client needs, be adept at driving value, and excel in designing and delivering customized solutions. This role requires direct interaction with senior stakeholders, development of tailored business solutions, and seamless execution to achieve business objectives. Experience in the BFSI domain is preferred. Key Responsibilities Client Engagement & Relationship Management: Serve as the primary point of contact for key clients, ensuring effective communication and alignment of solutions with client business goals. Develop and maintain long-term relationships, identifying opportunities to enhance value and expand engagement. Lead client meetings, presentations, and negotiations, showcasing a deep understanding of client needs and challenges. Solutioning & Strategy Development: Lead the design, development, and implementation of client-specific solutions, ensuring alignment with business goals, industry standards, and best practices. Collaborate with internal teams to assess client requirements, identify gaps, and propose innovative solutions. Ensure the seamless integration of solutions with the client's existing infrastructure and business processes. Cross-Functional Collaboration: Partner with sales, delivery, product, and technical teams to ensure that client solutions are delivered with the highest quality and efficiency. Act as a liaison between clients and internal teams to resolve issues and drive continuous improvements. Performance Monitoring & Reporting: Track and analyze solution performance, client satisfaction, and overall business impact. Provide regular updates and reports to senior management on key client engagements and business performance. Develop and implement strategies to improve client retention and satisfaction. Leadership & Team Development: Mentor and guide team members, fostering a culture of excellence and accountability. Encourage knowledge-sharing and best practices across the team. Build and maintain a high-performance culture focused on client success, innovation, and continuous improvement. Required Skills & Experience 12-20 years of experience in client solutions, solution architecture, or business consulting. Strong experience with CRM platforms (e.g., Salesforce, Dynamics, SugarCRM) preferred. Proven track record in engaging senior stakeholders and driving business outcomes. Strong strategic thinking, problem-solving, and business acumen. Exceptional communication and presentation skills. Strong leadership skills, with a focus on team development and performance. Experience in solution delivery within IT services, consulting, or technology sectors. PMP certification or equivalent project management certification is a plus. Key Attributes Client-focused, with strong strategic thinking and an ability to drive results. Ability to manage complex client engagements and deliver on business outcomes. Exceptional leadership and team-building skills. High level of accountability and ownership in achieving business objectives. Ability to thrive in a fast-paced, dynamic environment. Qualification : BE / ME / M.Sc / MBA

Associate Director Associate director Client Client Associate
SM

Customer Service Officer

Sbi Mutual Fund

2-6 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Customer Service Officer Department: PDM Domestic Business Location: Pune Experience Required: 2 to 6 Years Qualification: Graduate / Master s Degree (Mandatory) Certifications: MDF Certified (Preferred), NISM (Desirable) Reports To: Branch Head / Regional Customer Service Lead Role Overview: The Customer Service Officer acts as a vital link between the AMC and investors by ensuring exceptional service delivery, complaint resolution, transaction processing, and regulatory compliance. This role involves managing walk-in clients, coordinating with registrars (R&T agents), and supporting the field sales team to strengthen client relationships and improve overall investor experience. Key Responsibilities: Customer Interaction & Support Handle walk-in investors with professionalism and a service-first approach. Promptly respond to investor queries, complaints, and requests across mutual fund products. Assist clients in processing transactions including Purchase, Redemption, Switch, SIPs, and Special Products. Transaction Processing & Coordination Coordinate with R&T agents (Registrar & Transfer Agents) to ensure timely and accurate resolution of investor requests. Ensure adherence to SEBI-prescribed cut-off timings and accurate documentation. Sight credits in bank accounts for reported transactions and validate cash flows. Reporting & Regulatory Compliance Prepare and maintain accurate Daily MIS, Monthly Reports, Time Stamping Register, and Daily Transaction Report (DTR). Submit High-Value Transaction Reports and other regulatory reports in a timely manner. Stay updated with the latest SEBI guidelines and internal compliance procedures. Product Knowledge & Communication Stay informed about SBIMF product offerings, market movements, and mutual fund regulations. Educate investors on product features, regulatory norms, and documentation requirements. Draft and review investor communication content in a clear, accurate, and professional manner. Sales Support & Branch Operations Support the field sales team in ensuring clients receive smooth service post-sales. Contribute to branch-level investor engagement programs and awareness initiatives. Maintain an environment of operational excellence and risk control at the customer touchpoint. Key Skills & Competencies: Technical Skills: In-depth understanding of mutual fund operations and SEBI regulatory norms Familiarity with R&T coordination and transaction processing workflows Proficiency in MIS preparation, record keeping, and compliance reporting Behavioral Competencies: Excellent verbal and written communication skills Customer-centric mindset with a proactive problem-solving approach Strong attention to detail and commitment to process integrity Ability to multi-task and prioritize under time-sensitive environments Team-oriented with a collaborative working style Mandatory Requirements: Graduate or Postgraduate in any discipline 2 6 years of customer service experience in mutual fund or BFSI sector Knowledge of SEBI regulations and mutual fund products Excellent communication and investor handling skills Desirable Profile: NISM Certification (especially Series V-A: Mutual Fund Distributors) Experience in a mutual fund branch / R&T / back-office operations Familiarity with handling large volume transactions and investor footfalls Strong drafting ability for investor communication and regulatory correspondence Job Summary: The Customer Service Officer plays a pivotal role in delivering high-quality service at the branch level, ensuring smooth transaction processing, investor satisfaction, and compliance with regulatory norms. This role contributes directly to investor retention, brand credibility, and seamless operational flow for SBIMF's Pune branch. Qualification : Graduate / Masters Degree (Mandatory)

Customer Service Customer Service Officer Service officer
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Digital Marketing Associate

Vertoz

1-3 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Digital Marketing Associate Location: Pune Industry: IT Services Job Type: Marketing Experience: 1 3 years About the Role Zkraft is seeking a proactive and strategic Digital Marketing Associate to drive organic growth and enhance the digital footprint of our clients locally and globally. In this role, you will plan, execute, and optimize paid advertising campaigns across major search engines and social media platforms. If you re passionate about digital marketing, data-driven decision-making, and delivering measurable results, this position is perfect for you. About Zkraft Zkraft is a leading digital marketing agency under Vertoz (NSEI: VERTOZ), offering comprehensive digital solutions including strategy, transformation, and media planning/buying. Our AI-powered platforms Ingenious Plex, Azurite, and Qualispace help us optimize campaigns across diverse sectors like E-commerce, BFSI, Healthcare, Real Estate, Government, Automotive, and Entertainment. We combine creativity, technology, and data to craft impactful marketing strategies that deliver real business growth. Key Responsibilities Collaborate with creative and content teams to develop engaging ad visuals and messaging aligned with marketing strategies. Plan, launch, and manage paid campaigns on Google Ads, Facebook, Instagram, and other platforms. Monitor campaign performance and optimize based on KPIs such as CTR, CPC, ROI, and conversions. Conduct A/B tests on creatives, targeting, and landing pages to maximize effectiveness. Perform keyword research to identify high-performing search terms. Write compelling ad copy tailored to specific audiences and platforms. Use analytics tools like Google Analytics and Facebook Ads Manager to track performance and generate insightful reports. Manage budgets effectively to maximize campaign ROI and ensure spend stays within limits. Stay updated on the latest trends and innovations in paid advertising and social media marketing. Qualifications Bachelor s degree in Marketing, Communications, or related field. 1 3 years of experience managing paid campaigns on search and social media platforms. Strong knowledge of PPC strategies, SEM, and audience targeting techniques. Proficient in Google Ads, Facebook Ads Manager, and Google Analytics. Analytical mindset with the ability to interpret data and recommend actionable insights. Creative thinker with excellent communication skills and attention to detail. Ability to manage multiple campaigns simultaneously under tight deadlines. Certifications in Google Ads or Facebook Blueprint are a plus but not mandatory. Qualification : Bachelors degree in Marketing, Communications, or related field

Digital marketing Digital marketing Associate Digital associate
AI

Relationship Manager - Mid Market

Airtel

1-3 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Relationship Manager Mid Market Location: Pune Function: Customer Experience Relationship Management Employee Type: Full-Time Experience Required: 1 3 Years Role Purpose As a Relationship Manager Mid Market, you will be responsible for managing the entire lifecycle of corporate clients in the mid-market segment for telecom services including Mobility, Fixed Line, and Data solutions. This role focuses on ensuring seamless service delivery, account growth, and customer satisfaction while strengthening Airtel s presence within client organizations. Key Responsibilities Customer Lifecycle Management Manage end-to-end service delivery for assigned corporate accounts, ensuring adherence to SLAs and TAT. Serve as the single point of contact for all client interactions, ensuring timely resolution and zero escalations. Conduct regular service camps, account reviews, and customer engagement activities to enhance brand visibility and retention. Revenue Growth & Churn Control Drive upselling and cross-selling of Airtel s telecom products and services across the customer lifecycle. Monitor account usage and proactively address churn risks to ensure account stickiness and revenue stability. Operational Excellence Ensure strict compliance with all business processes and service-level standards. Maintain accurate and updated account dossiers, track complaint levels, and promote digital adoption (e.g., e-bills, self-care platforms). Collections & Payment Efficiency Improve collection efficiency (0 60 days, 60 90 days) by ensuring timely payments and reducing suspense through virtual account management. Support clients in payment posting, billing queries, and reconciliation activities. Performance Monitoring Track and analyze corporate account performance across multiple telecom products and services. Promote digital enablement and virtualization through tools such as PFH, self-care portals, and paperless billing. Required Skills Strong analytical thinking and problem-solving ability. Proficiency in Microsoft Excel and financial modeling. High process orientation and attention to detail. Excellent verbal and written communication skills. Strong customer-centric approach and service mindset. Effective negotiation and stakeholder management. Qualifications Bachelor s degree in Engineering, Business Administration, or related field. MBA in Marketing or Operations is preferred. Work Experience 1 3 years of relevant experience in client servicing or relationship management, preferably in the telecom industry. Candidates with 2 7 years of telco experience can also be considered based on role fit. Qualification : Bachelors degree in Engineering, Business Administration, or related field

Relationship Manager Relationship manager Mid Market
BS

Associate Solution Engineer

Bmc Software

0-3 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Associate Solution Engineer Location: Pune, Maharashtra, India Travel: Occasional business travel may be required About BMC At BMC, trust is more than a value it s how we operate. We re an award-winning, inclusive, and vibrant workplace where diverse perspectives fuel innovation and growth. We believe in balancing life and work, celebrating wins (big and small), and giving back to the communities we serve. Your voice matters here, and your individuality is celebrated. We help our customers become Autonomous Digital Enterprises by enabling them to scale, innovate, and lead in the digital era. The Opportunity Join BMC Helix s Digital Solution Engineering team as an Associate Solution Engineer a role designed for emerging tech professionals who want to build a career at the intersection of technology, customer impact, and business value. Whether you're a recent graduate or have 1 3 years of experience, this is your opportunity to dive deep into enterprise platforms, AI innovation, and next-gen service management. About BMC Helix BMC Helix is our cutting-edge, AI-powered platform for IT Service and Operations Management (ITSM, ITOM, AIOps). With a containerized, microservices-based architecture, it supports flexible deployment across cloud, hybrid, and on-prem environments. BMC Helix empowers enterprises to go from reactive support to predictive, autonomous operations using advanced capabilities like Agentic AI and cross-domain automation. What You ll Do Work with global solution engineering and sales teams to support customer engagements and design compelling, tailored solutions. Participate in discovery sessions to understand client requirements and business objectives. Deliver engaging, value-driven demos that highlight BMC Helix s strengths like intelligent automation, Agentic AI, and seamless integrations. Assist in designing proof-of-value solutions, configurations, and presentations. Translate complex technical concepts like microservices, APIs, and hybrid deployments into clear, customer-centric value propositions. Collaborate with internal teams (Product, Strategy, Sales) to ensure alignment with customer needs and market trends. Stay current on emerging trends in GenAI, LLMs, ITSM, ITOM, and enterprise digital transformation. What You Bring Bachelor s degree in Computer Science, Information Technology, Engineering, or a related field. 0 3 years of experience in a technical, consulting, or customer-facing role. Excellent communication and presentation skills; able to engage both technical and business stakeholders. Interest or hands-on exposure to Generative AI and Large Language Models (LLMs). Foundational knowledge of cloud platforms (AWS, Azure, GCP), microservices, containers (Docker, Kubernetes). Curiosity for technology and enterprise IT challenges; proactive and eager to learn. Exposure to platforms like BMC Helix, ServiceNow, Jira Service Management, or similar is a plus. Basic scripting or API understanding (Python, JavaScript, REST APIs). Familiarity with ITIL, DevOps, or service management concepts. Fluent in English; multilingual proficiency (e.g., Spanish, French, German, Italian) is a bonus. Work with industry-leading platforms and AI technologies Be part of a collaborative, global team shaping the future of digital operations Learn from experienced mentors and participate in enablement programs Thrive in a culture that values your authenticity, creativity, and growth No problem. If you're passionate about this opportunity and BMC s mission, we still encourage you to apply. We value potential just as much as experience. BMC is proud to be an equal opportunity employer. Qualification : Bachelors degree in Computer Science, Information Technology, Engineering, or a related field.

Associate Solution Engineer Associate Engineer Solution engineer
IN

Sap Basis Consultant

Infosys

3+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: SAP Basis Consultant Location: Pune, India Experience: 3 to 6 Years Service Line: Cloud & Infrastructure Services Educational Qualifications: B.E., B.Tech, M.E., M.Tech, BCA, MCA, B.Sc Role Overview: We are seeking a skilled SAP Basis Consultant to join our Cloud & Infrastructure Services team. In this role, you will be a key member of the Infosys delivery team, responsible for ensuring the successful design, development, validation, and support of SAP solutions. Key Responsibilities: Collaborate with cross-functional teams to gather and understand detailed client requirements. Translate business needs into system specifications to guide design and implementation. Assist in project estimations and planning by contributing to effort and resource assessments. Design and implement efficient, scalable SAP Basis solutions aligned with client objectives. Support continuous improvement initiatives and contribute to the digital transformation journey of our clients. Ensure high levels of client satisfaction through proactive service delivery and technical excellence. Who You Are: You are a proactive professional with strong analytical and problem-solving skills, passionate about SAP technologies and committed to delivering top-quality results. If you're looking to be part of a forward-thinking team driving digital transformation, we d love to hear from you.

SAP Basis SAP Basis Consultant Sap consultant
VI

Business Development Manager

Vionsys It Solutions India Pvt.ltd

10+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Business Development Manager Experience: 10+ Years Location: Kharadi, Pune Role Overview We are seeking an accomplished and results-driven Business Development Manager to lead our sales efforts in IT services and solutions. The ideal candidate will bring deep domain knowledge, a strong industry network, and a proven track record in driving revenue growth across global markets. This is a strategic role focused on expanding our footprint in sectors such as BFSI, Manufacturing, Retail, Food Processing, and Pharma. Key Responsibilities Sales Strategy & Planning Develop and execute robust sales strategies aligned with organizational goals. Identify high-growth markets, key technology segments, and new business opportunities. Focus on expanding our presence across technology platforms and marketplace verticals. Lead Generation & Client Acquisition Drive the entire sales cycle from prospecting and lead generation to deal closure and client onboarding. Engage senior decision-makers (CXOs, IT Heads, etc.) with compelling pitches for IT solutions including software development, cloud services, ERP systems, and AI/ML services. Conduct high-impact business meetings and presentations across target industries. Client Relationship Management Build and nurture long-term client relationships by offering tailored solutions and reliable after-sales support. Act as a trusted advisor to clients, ensuring a strong feedback loop and high customer satisfaction. Revenue Growth & Account Management Meet or exceed sales targets through a combination of strategic account mining and new business hunting. Drive consistent revenue generation across multiple service lines and customer segments. Market Research & Analysis Conduct market intelligence and competitor analysis to inform sales strategy and positioning. Adapt go-to-market strategies based on evolving industry trends and client needs. Cross-Functional Collaboration Work closely with marketing, technical, pre-sales, and delivery teams to ensure seamless client experience. Channel client feedback to internal teams to support product and service enhancements. Sales Reporting & Forecasting Deliver accurate sales forecasts, performance reports, and pipeline visibility to leadership. Monitor sales metrics and KPIs to adjust execution strategies in real time. Industry Engagement & Networking Represent the company at industry events, trade shows, and conferences to enhance brand visibility. Leverage your professional network and industry forums to drive lead generation and business expansion. Required Skills & Qualifications Experience: 10+ years in business development, sales, or lead generation within IT services. Industry Expertise: Deep understanding of BFSI, Manufacturing, Retail, Pharma, and Food Processing verticals, with exposure to global delivery models and captive centers (GCCs). Technical Acumen: Familiarity with Salesforce, SAP, ERP systems, AI/ML technologies, and custom software solutions. Stakeholder Management: Proven experience engaging CXOs, founders, IT heads, and procurement leaders. Tools Proficiency: Comfortable using MS Office and CRM platforms such as Salesforce. Sales Skills: Self-starter with a hunter mindset, capable of independently generating and closing opportunities in international markets. Communication: Excellent command of English; proficiency in foreign languages is a strong plus.

Business Development Business Development Manager Business manager
IS

Business Development Executive

Ivs Software

Fresher | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Business Development Executive Job Summary We are seeking a passionate and dynamic Business Development Executive to join our sales team. The ideal candidate will be responsible for generating leads, making sales calls, building client relationships, and consistently meeting or exceeding sales targets. Objectives of the Role Build business by identifying, qualifying, and selling to potential clients. Develop and maintain strong relationships with clients to ensure repeat business and customer satisfaction. Key Responsibilities: Identify new business opportunities by researching prospects and analyzing market trends. Establish and maintain client relationships by understanding their needs and offering effective product or service solutions. Actively seek out new sales opportunities through cold calling, networking, and social media. Set up and attend meetings with potential clients to understand their needs. Deliver product or service presentations tailored to client requirements. Prepare regular reports on sales performance and pipeline status. Collaborate with internal teams to align sales efforts with overall goals. Participate in industry events, exhibitions, or conferences as needed. Negotiate and close deals, addressing objections or concerns effectively. Gather feedback from clients and share insights with internal teams. Required Skills & Qualifications: Proven experience in a Business Development or similar sales role. Basic understanding of the IT sector. Proficiency in English. Strong knowledge of MS Office tools. Quick learner with a passion for sales. Self-motivated and goal-oriented. Strong presentation skills. Ability to build and manage client relationships.

Business Development Business Development Executive Business executive
CA

Associate Director/director Of Sales - Aiml

Calsoft

Fresher | Not Disclosed | Pune, Maharashtra, India | Full-time

Company Description Calsoft is a leading technology-first partner providing digital and product engineering services with over 25 years of experience. Role Description This is a full-time on-site role for an Associate Director / Director in Business Development for Calsoft s new Gen AI Practice. This is a new practice and an opportunity to build and be part of a team from the ground up. They will be responsible for hiring and leading an inside sales team of 2-3 people. The Associate Director will be located in Pune or Bengaluru and will have the following responsibilities: Responsibilities Responsible for business development and sales of Calsoft s AI practice. Be responsible for a revenue target at a personal and team level. Be a hands-on manager, drive the sales team, and ensure their productivity and efficiency in meeting the target. Be responsible for hands-on calling, lead generation, and closing of new accounts to meet the revenue goals. Work in collaboration with the engineering and presales teams. Activities in scope include prospecting for new business, detailed qualification of sales opportunities, management of the sales cycle, and negotiation of contracts and agreements. Develop and implement sales strategies while keeping both short- and long-term goals in perspective. Qualifications Strong leadership, management, and collaboration skills. Prior experience selling AI or ML services preferred. Excellent communication and interpersonal skills. Should have managed an inside sales team from India but also be hands-on with individual contributor experience. Experience selling into the US and Europe markets. Strong analytical and problem-solving skills. Degree in Computer Science or a related field preferred. Qualification : Degree in Computer Science or a related field preferred.

Associate Director Associate director Sales Sales associate
EO

Sr. Manager/ Associate Director/ Director Service Delivery

Eosglobe

10+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Senior Leader Company: EOSGlobe Position Summary We are seeking passionate Senior Leaders to drive operational excellence at EOSGlobe. As a Senior member of our team, you will: Be highly collaborative and build cross-functional relationships with departmental heads and management across the business. Implement process improvements to enhance efficiencies. Maximize client engagements and work with your leadership team to develop plans to meet future site needs. Maintain profit margins and develop internal control systems to ensure accountability. Implement process improvements to enhance efficiencies. Drive performance metrics and KPIs independently. Be hands-on with operational strategy development. Take the process/account to new levels of achievement, making it a benchmark in the industry. Qualifications 10+ Years of Experience in the BFSI Sector (Insurance Domain Preferred). Strong financial management and budgeting skills. Ability to make sound business decisions based on data and statistics. Excellent communication and leadership skills. Possess a People-First leadership style. Thorough understanding of organizational behavior, workforce planning, metrics, and analytics.

Sr. Manager Sr. manager Associate Sr. associate
EI

Utility Operations Associate

Entrata India

1-4 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Join the Entrata Team: Be a Part of Transforming Property Management Position: Back Office Executive Location: Pune, India / Remote At Entrata, we re not just rewriting the book on property management we re completely reimagining it. From our humble beginnings in 2003, created by visionary college students, we ve grown into a global leader in the property tech industry. Our award-winning software suite has revolutionized everything from rent payments to leasing, maintenance, insurance, and beyond. Today, we re proud to serve property owners, managers, and residents worldwide, and we need bright minds like you to help us grow. Who We Are: We re a diverse, innovative global team of 2200+ people across Utah, Texas, India, Israel, and the Netherlands. Whether you're in an office or working remotely, at Entrata, we believe in transparent communication, boldness, and excellence. Our commitment to reshaping the property management experience drives everything we do, and we re looking for driven professionals like you to join us on this exciting journey. What You ll Do: As a Back Office Executive, you will be at the heart of our operations, ensuring that the behind-the-scenes processes run smoothly. From data entry to analysis, your attention to detail and problem-solving skills will help Entrata maintain its high standards of efficiency and excellence. Data Mastery: Review, verify, and update source materials for accuracy. You ll enter and record data, update records, and keep things running efficiently. Process Improvement: Keep an eye on best practices, continuously improving processes and communicating changes to the team. Fast-Paced Execution: Meet key performance metrics like working hours, CPA, absenteeism, and defect rate. Deliver results even in a high-pressure environment. Collaboration & Communication: Keep the team informed and engaged. Regular updates, scrums, and emails ensure smooth communication across all departments. Trend Spotting: Dive deep into data, analyze trends, and generate insights that drive actionable results. You ll use your analytical skills to make sure we re on track. Project Ownership: Manage your own tasks and projects, balancing deadlines with quality execution. What You Bring: Education & Experience: A graduate in any field, with 1-4 years of back-office or corporate experience. Bill processing experience is a bonus. Attention to Detail: You re meticulous about accuracy and data integrity no detail goes unnoticed. Technical Skills: Basic proficiency with MS Office (Excel is a must) and computer operations. Advanced Excel skills will set you apart. Problem-Solving Mindset: You love diving into challenges, identifying solutions, and making an impact. Adaptability: You re a self-starter who thrives with minimal direction and can quickly adapt to new systems and changes. Team Player: You re a professional who works well independently and as part of a team. You bring your positive attitude and energy to everything you do. Communication Skills: Strong business communication skills in English (both written and verbal) are essential to your success. Shifts: Ready to work night shifts or even 24/7 if needed. Flexibility is key! Bonus Points For: Client Services: Experience in delivering value-added services to clients and businesses. Training: Ability to evaluate training needs and help improve soft skills and process understanding within the team. Advanced Excel & Testing: Advanced Excel skills, or certification in manual/automated testing, will be a bonus! Career Growth: A Be valued, Create value approach to personal and professional development. Work-Life Balance: Enjoy generous time off to care for yourself and your family. Health & Wellness: Access to world-class medical, dental, vision insurance, and life assistance programs. Financial Planning: Benefit from RSU equity programs, ESPP, retirement plans, and more! Work Environment: An ergonomic WFH setup, snacks, and a culture built around team collaboration. Global Impact: Be part of a company shaping the future of property management with cutting-edge software that s used by clients across the globe. At Entrata, we don t just believe in innovation we believe in people. We re a team that thrives on excellence, boldness, and the belief that diversity fuels creativity. If you re ready to join an award-winning team and make your mark on the property management industry, we want to hear from you! Qualification : Graduate in any Stream.

Operations Associate Operations associate Associate operations Full-Time
PT

Business Development Associate

Phn Technology

1-3 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

About this job Support business growth through lead generation, with 1-3 years of experience in sales or market research. Conduct market research to identify trends and opportunities, and assist in preparing proposals and presentations. Responsibilities Promote PHN services in reputed private individual and group schools and generate revenue sales closures. Visit schools daily and pitch product, give demos. Setting up meetings with potential school clients and new customer acquisition. Meeting with Director and school management for presentation, negotiations, and signing agreements. Build the sales pipeline and achieve sales targets. Negotiate and finalize deals with schools. Skills Requirement Should have experience in B2B Sales. Clear verbal and written communication skills. Proficiency in MS Office and Advanced Excel. Ability to build rapport with team & clients. Time management and decision-making skills. Qualification BBA Qualification : BBA/MBA

Business Development Business Development Associate Business Associate
SE

Client Operations

Searce

2-3 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

about the role This role involves handling Billing and Order Management. Dealing with clients, management, suppliers and employees. key responsibilities Execution of orders - starting from receiving Purchase Order to service deployment (Enabling the cloud platform for client), Invoicing/Billing in systems (Quick Books, Tally or any other ERP) Reporting - Various reports (Governance/Monthly/quarterly review reports) Deal with clients, sales team and employees preferred qualifications Billing and Order management experience of 2-3 years. Bcom/Mcom/MBA/Finance (Mcom/Finance - preferred) Qualification : Bcom/Mcom/MBA/Finance (Mcom/Finance - preferred)

Client Operations Client operations Full-Time Customer Success
AL

Senior Engineer - Data Analytics

Altimetrik

3-7 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Overview Senior Engineer - Data Analytics in the Manufacturing domain with 3-7 years of experience. Lead data analytics projects focusing on aerospace reliability and warranty analysis. Develop solutions using Python and Power BI, creating insightful dashboards. Analyze warranty and aftermarket data for valuable insights. Collaborate across teams to address challenges. Streamline data processes using VBA and MS Excel. Drive reliability analysis initiatives for product performance. Communicate findings effectively and mentor junior team members. Demonstrate strong project management and leadership skills. Preferred: Experience in After-market data analysis, strong communication skills, proficiency in VB.Net. Education: Bachelor of Technology or Bachelor of Engineering in Computer Science coupled with an MBA in Business Analytics or Data Science. Preferred certifications: Microsoft Certified: Data Analyst Associate and Certified Reliability Engineer (CRE). Roles & Responsibilities Lead and oversee data analytics projects with a focus on reliability and warranty analysis in the aerospace industry. Utilize Python and Power BI to develop advanced data analytics solutions and create insightful Power BI dashboards for stakeholders. Conduct in-depth analysis of warranty data and aftermarket performance to provide valuable insights and recommendations. Collaborate with cross-functional teams to understand and address the unique challenges of the aerospace aftermarket business. Apply expertise in VBA and MS Excel to streamline data processes and enhance data visualization. Drive reliability analysis initiatives to ensure product performance and customer satisfaction. Communicate findings effectively through reports and presentations. Mentor junior team members and contribute to their professional development. Demonstrate strong leadership skills in project management and team coordination. Maintain a high level of professionalism and uphold ethical standards in data analysis and reporting. Our ideal candidate Extensive experience in Python, Power BI, Warranty Analysis, Aerospace V&V (Verification and Validation) processes, and Reliability Analysis 3-7 years of experience with advanced proficiency in Python for developing data analysis scripts and automation tools Expertise in Power BI for creating interactive visualizations and dashboards In-depth knowledge of Warranty Analysis and Reliability Analysis methodologies Ability to apply VBA and MS Excel for data manipulation and analysis Education: Bachelor of Technology (B.Tech) or Bachelor of Engineering (B.E) in Computer Science or Information Technology, coupled with a Master of Business Administration (MBA) in Business Analytics or Data Science Certification: Microsoft Certified: Data Analyst Associate and Certified Reliability Engineer (CRE) preferred Company overview Altimetrik delivers outcomes for our clients by rapidly enabling digital business & culture and infuse speed and agility into enterprise technology and connected solutions. We are practitioners of end-to-end business and technology transformation. We tap into an organization s technology, people, and assets to fuel fast, meaningful results for global enterprise customers across financial services, payments, retail, automotive, healthcare, manufacturing, and other industries. Founded in 2012 and with offices across the globe, Altimetrik makes industries, leaders and Fortune 500 companies more agile, empowered and successful.Altimetrik helps get companies get unstuck . We re a technology company that lives organizations a process and context to solve problems in unconventional ways. We re a catalyst for organization s talent and technology, helping teams push boundaries and challenge traditional approaches. We make delivery more bold, efficient, collaborative and even more enjoyable. Qualification : Bachelor of Technology (B.Tech) or Bachelor of Engineering (B.E) in Computer Science or Information Technology, coupled with a Master of Business Administration (MBA) in Business Analytics or Data Science

Senior Engineer Senior engineer Data Data Engineer
UG

Client Servicing Executive

Ugaoo

2+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

At Ugaoo, we re more than just a gardening brand; we are a movement. Rooted in the rich legacy of Namdeo Umaji Agritech, a pioneer with over 135 years of expertise in agriculture and horticulture, we are charting a fresh course for the future of gardening. The global gardening market is projected to grow to $120 billion by 2027, and Ugaoo is at the forefront of this transformation. We are a young, dynamic company blending time-tested wisdom with modern innovation. Ugaoo offers the perfect platform for individuals eager to make an impact, push boundaries, and grow both personally and professionally. A Culture of Growth: We are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values guide everything we do and create an environment where your ideas are valued, and your career can flourish. Room to Innovate: We encourage ownership and challenge the status quo. We provide a space for new ideas and calculated risks, ensuring continuous learning and growth. Performance-Driven Success: In our performance-based environment, hard work is recognized, and your contributions will directly impact both your success and the company s. Kinship and Collaboration: At Ugaoo, you re part of a unit. We work together, celebrate together, and support each other. Collaboration is at the heart of everything we do. About the Role: We are looking for a proactive and detail-oriented Client Servicing Executive to manage and streamline our garden services and maintenance operations. The ideal candidate will ensure smooth coordination between clients and our team of gardeners, while addressing any on-field challenges. This role requires excellent interpersonal skills, organization, and the ability to perform under pressure. Key Responsibilities: Scheduling and Coordination: Plan weekly gardener visits based on client Annual Maintenance Contracts (AMCs). Communicate visit details to both clients and gardeners a day in advance. Field Support: Address concerns or issues faced by gardeners during field operations. Adapt schedules quickly to accommodate last-minute changes. Expense Management: Verify and process monthly expenses submitted by gardeners. Training and Meetings: Conduct monthly meetings with gardeners, alongside the Manager, to ensure continuous training and development. Client and Team Communication: Maintain clear communication with clients regarding visit schedules and updates. Requirements: Bachelor s degree in any field (Agriculture/Horticulture preferred). Minimum of 2 years experience in client servicing or customer support. Strong interpersonal and communication skills. Ability to work in high-pressure environments and possess excellent problem-solving skills. Proficiency in handling bulk communication. Proactive task management and a team-player attitude. Who We re Looking For: We are seeking individuals who are ready to embark on a journey, not just a job. If you're accountable, driven, and eager to grow beyond your current role, you ll thrive here. We are looking for go-getters who aren t afraid to roll up their sleeves, challenge themselves, and make a tangible impact. Join us, and let s grow together starting with you. Because at Ugaoo, we believe Plants Grow People. Impact: Make a tangible difference within a growing company. Collaboration: Work with a supportive, collaborative team. Growth: Learn, develop, and grow in a fast-paced, innovative environment. Qualification : Bachelors degree in any field (Agriculture/Horticulture preferred).

Client Servicing Client servicing Executive Client executive
UG

Customer Sales Associate

Ugaoo

Fresher | Not Disclosed | Pune, Maharashtra, India | Full-time

A Culture of Growth: At Ugaoo, we embody values of Growth, Resilience, Open-mindedness, Welcoming, Empathy, and Responsibility. These principles are the foundation of our work culture, ensuring a supportive environment where your ideas are valued, and your career can thrive. Opportunities for Innovation: We encourage a culture where creativity and ownership are celebrated. If you're driven by challenges and passionate about making meaningful changes, Ugaoo offers the perfect platform to explore new ideas, take risks, and continuously develop your skills. Performance-Based Recognition: At Ugaoo, results are key. Your contributions are acknowledged, and your hard work directly impacts your success as well as the company s achievements. Collaboration and Teamwork: Joining Ugaoo means becoming a part of a supportive and unified team. Together, we collaborate, celebrate victories, and offer support to ensure collective growth and success. About the Role: We are seeking a motivated and dynamic Sales Executive to represent Ugaoo in the retail space. In this role, you will actively engage with customers, showcase Ugaoo products, and create a memorable in-store experience that drives both sales and brand loyalty. You will have the opportunity to interact directly with consumers, helping them find the best products to meet their needs and ensuring an exceptional shopping experience. Key Responsibilities: Product Demonstration: Engage customers by actively demonstrating and providing comprehensive information about Ugaoo products. Customer Engagement: Build a positive and professional image of Ugaoo, offering guidance to customers to help them choose products that best suit their needs. Identify Customer Needs: Listen attentively to customer preferences and requirements, offering personalized product recommendations. Promotional Setup: Organize and manage promotional stands or booths, ensuring that products are properly stocked and presented. Sales Reporting: Submit daily sales reports to the City Head, tracking product performance and customer insights. Key Requirements: At least 6 months of experience in retail or in-store sales. Exceptional verbal and interpersonal communication skills. Strong customer service orientation with a commitment to providing an outstanding customer experience. Energetic, adaptable, and proactive, with a natural curiosity and a positive, can-do attitude. Passion for creating engaging and enjoyable work experiences. Who We re Looking For: We are looking for an individual who is passionate about plants, e-commerce, and working as part of a dynamic, driven team. If you're eager to contribute to Ugaoo s growth, love interacting with customers, and are driven to excel in a retail environment, we would love to hear from you. A Perk for Joining Us: Your home will look great with the plants you bring into it once you join Ugaoo! Join Us and Grow Together. At Ugaoo, we believe that Plants Grow People, and we re excited to grow alongside you.

Customer Sales Customer sales Associate Customer associate
TM

Associate Data Architect

Tech Mahindra

10+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Summary: The ServiceNow Solution Architect is responsible for delivering comprehensive ServiceNow integration solutions for complex client environments. This role requires a deep understanding of key ServiceNow technologies such as Integration Hub, SSO, Web Services, LDAP, JDBC, and others. The Solution Architect will lead technical delivery, manage stakeholder relationships, and deliver solutions in both agile and traditional software project methodologies. Additionally, the role involves mentoring and leading offshore development teams and collaborating closely with engagement leads, project managers, and business analysts. Key Responsibilities: 1. ServiceNow Integration Expertise: Deep knowledge of ServiceNow integration technologies including Integration Hub, SSO, Web Services, LDAP, JDBC, etc. Design and deliver complex ServiceNow solutions in client environments, ensuring timely and budget-conscious project execution. 2. Business Analysis & Documentation: Apply common business analysis techniques and approaches to effectively translate client requirements into technical solutions. Author clear and comprehensive documentation for all phases of the project, ensuring all technical and functional aspects are well-documented. 3. Project Delivery & Stakeholder Management: Lead projects from inception to delivery, ensuring the solutions meet client needs and align with business objectives. Work closely with clients, managing multiple stakeholders and ensuring strong communication throughout the lifecycle. Influence and align stakeholders, guiding them through complex situations with clear and open communication. 4. Agile & Traditional Methodologies: Lead both agile and traditional project methodologies to deliver technology solutions. Ensure project goals and deadlines are met while adapting to challenges. 5. Team Leadership: Lead offshore development teams, ensuring high-quality solutions are delivered. Collaborate with engagement leads, project managers, and business analysts to meet client objectives. Develop and mentor team members, providing guidance on technical and project-related issues. 6. Scripting and Development: Utilize JavaScript, CSS, AngularJS, and ServiceNow-specific scripting (Flows, Business Rules, Client Scripts, UI Actions, Widgets, UI Pages) to deliver custom solutions. 7. Continuous Learning & Development: Stay current on the latest ServiceNow updates and innovations to continuously improve skills. Seek out development opportunities and drive your own professional growth. Required Qualifications: 1. Experience: Over 10 years in a corporate IT environment. Extensive experience in consulting, professional services, and technical delivery. Proven track record of delivering complex ServiceNow projects on time and within budget. Strong experience in client-facing roles with a history of managing relationships and expectations. 2. Certifications: Certified ServiceNow System Administrator. Certified Implementation Specialist in at least 3 product suites. ITIL Foundation Certification (v3 or v4). 3. Technical Expertise: Strong expertise in ServiceNow scripting (JavaScript, CSS, Angular JS), including Flows, Business Rules, Client Scripts, UI Actions, Widgets, and UI Pages. Solid understanding of Integration Hub, SSO, Web Services, LDAP, JDBC. 4. Education: Bachelor s degree in Business, Engineering, IT, Science, or related technical field preferred. 5. Leadership & Communication: Experience leading offshore teams and collaborating with cross-functional teams in multi-location settings. Strong negotiator and influencer with the ability to manage stakeholders and resolve conflicts effectively. Desired Skills: A passionate approach to areas of expertise with a proactive attitude toward continuous learning. Ability to demonstrate drive and resilience in overcoming setbacks and challenges to achieve team and project goals. Qualification : Bachelor's degree in Business, Engineering, IT, Science, other Technical qualification or related field preferred

Associate Data Data Associate Architect Associate architect
MS

Associate Field Manager

Msd

3-5 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Description ROLE SUMMARY Responsible for sales development in business for the defined area. Managing distributor/ Stockist and providing feedback to superior on the development in the areas of business interest. Complete responsibility in terms of inventory management at distributor/ Stockist with payments, formulating strategies for sales and marketing; explore the market opportunities through suitable surveys with stakeholders. Responsible for the Achievement of Sales Target in the assigned Territory. Responsible for building long lasting relationship with the Customers and KOL. Responsible for implementation of Companies Policies, Procedure and Compliance guidelines. We are looking for Ideal candidate for the vacancy in Palakkad HQ. Candidate should be a science graduate with some experience in Animal health industry in Kerala market preferably in large animal segment. ROLE RESPONSIBILITIES Primary responsibilities critical to the performance of the role. Demand generation for Poultry/Ruminant/Companion Animal products in trade (from Vets/DF s/Canine Practitioner/Paravets/Shepherds, MU etc). Selling these products by using Pharma Sell/Action selling Process steps. Coordinating between retailer, distributors, and customers. Minimizing expiries by regular secondary sales. Prompt submission of DFAR / TE. Liaison with Vet Colleges & Institutions and key accounts Development of good rapport with Milk union, farmer forums and other NGO s for business volumes. Responsible for Outstanding/recoveries pertaining to Poultry/ Ruminant and companion Animal products for their territory. Compliance to Business Principles The Sales Executive is responsible for maintaining Sales growth for Poultry/ Ruminant and companion Animal products in their respective territories. Achieving annual targets, In addition to this regular customer follow up like Vets, DF s, Shepherds , milk unions, poultry farmers, key accounts, farmer forums and other NGO s, distributors & retailers. Growth and expansion of Poultry/ Ruminant and companion Animal products to make our brand as a leading company in their territory against increasing competition phase. Attaining desired growth as per traffic light model. Implementing / reporting through MAXX/ Sales Force automation. Developing self as successful sales personnel within business unit as well as in a highly competitive marketplace. Complete management of distributor/ Stockist. QUALIFICATIONS AND EXPERIENCE Qualifications that are job related, consistent with business necessity and necessary for the performance of the essential functions of this role; includes education/licenses/certifications, relevant experience, technical and/or other job-related skills. Bachelor s degree in related field i.e., Sales/Marketing Course Certification 3-5 years relevant experience. Should have relevant experience in Pharma Industry. Should be action oriented, should have knowledge of business and selling skills and processes. Qualification : Bachelors degree in related field i.e., Sales/Marketing Course Certification

Associate Field Field associate Manager Associate manager

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