Client Services Supervisor Jobs in Bengaluru

Job Title: Specialist Business Analysis Location: Bengaluru Type: Full-Time Level: Senior Business Analyst About BetaNXT BetaNXT is revolutionizing wealth management infrastructure by delivering real-time, connected solutions that enhance advisor productivity, streamline operations, and improve the investor experience. With a foundation built on our proven platforms Beta, Maxit, and Mediant we enable firms to modernize their systems and achieve enterprise scale through flexible, future-ready technology. We help wealth management firms turn their platforms into strategic differentiators. About the Role We are seeking a Senior Business Analyst to join our Product Management team as a Specialist Business Analysis. In this role, you will lead requirements gathering, stakeholder collaboration, and product definition for mission-critical financial applications, particularly in securities processing and corporate actions. You will work across operations, client services, and technology teams to define clear, actionable user stories and ensure successful product delivery in an Agile environment. Key Responsibilities Lead and manage complex product initiatives across multiple business units and stakeholder groups. Engage internal and external stakeholders to gather, document, and validate business requirements. Author detailed user stories and acceptance criteria for Agile development teams. Participate in and lead backlog grooming, sprint planning, and product review sessions. Analyze and document existing processes and systems, identifying areas for enhancement. Serve as a liaison between technical and non-technical teams, ensuring alignment on goals and deliverables. Build strong, collaborative relationships with cross-functional teams to maintain high levels of service and product quality. Contribute to product roadmap discussions and delivery planning. Maintain clear and accurate project documentation, status updates, and communication with leadership. Required Qualifications & Experience Education & Experience Bachelor s or Master s degree in Business, Finance, Information Systems, or a related field. 8 9 years of experience in Business Analysis, with a focus on capital markets and securities processing. Deep understanding of corporate actions is essential. Experience working in Agile product development environments. Familiarity with ISO20022 or SWIFT messaging is a strong plus. Domain Knowledge Experience in financial services and capital markets is required. Understanding of Registered and Beneficial securities processing workflows. Technical Skills Strong SQL skills for data analysis and validation. Proficiency in Microsoft Office Suite: Excel, PowerPoint, Access, and Visio. Experience with Agile project tools (e.g., JIRA, Confluence) preferred. Soft Skills & Abilities Highly motivated team player with strong analytical and problem-solving skills. Ability to juggle multiple priorities and deliver under tight timelines. Excellent written and verbal communication, including technical documentation and stakeholder presentations. Strong interpersonal skills and the ability to work across global teams and departments. Organized, detail-oriented, and comfortable facilitating discussions between technical and business users. Be part of a company redefining wealth management infrastructure. Work on high-impact products that serve global financial institutions. Join a collaborative, fast-paced environment where your insights drive real-world outcomes. Thrive in a culture that values innovation, ownership, and continuous learning. Qualification : Bachelors or Masters degree in Business, Finance, Information Systems, or a related field

Deputy General Manager Operations Location: Bengaluru Employment Type: Full-Time About the Role: We are seeking a dynamic and strategic Deputy General Manager Operations to lead the operations of Brookfield Properties campuses in Bengaluru. This role is ideal for a seasoned hospitality or property operations professional with 10+ years of experience in managing large-scale, customer-centric environments. As DGM Operations, you will oversee all aspects of campus operations, facilities management, P&L oversight, client services, and team leadership. Your goal will be to deliver exceptional tenant experiences, drive operational efficiency, and ensure brand alignment with Converge s placemaking vision. Key Responsibilities: 1. Strategic Operations & Property Management Lead end-to-end operations of campuses across the city/region. Ensure best-in-class building management aligned with hospitality standards. Oversee preventive maintenance, capital improvements, vendor contracts, and infrastructure upgrades. Monitor and optimize service delivery through structured reporting formats (SLAs, audits, monthly reports). Support event planning, catering services, and space on hire operations. 2. Financial Management & Revenue Growth Develop and manage annual operating budgets for city/regional campuses. Analyze financial reports, track performance against budgets, and identify cost-saving opportunities. Execute capital expenditure (CapEx) plans and drive operational cost reduction initiatives. Identify and implement income-generating services and amenities. Collaborate with the leasing team to support office space leasing in alignment with business plans. 3. Team Leadership & Collaboration Lead cross-functional campus teams including Operations, F&B, Events, Tenant Relations, and more. Establish training, SOPs, and KPIs to drive productivity and service excellence. Foster a culture of performance, safety, and continuous improvement. Work closely with internal stakeholders including Strategy, Leasing, Technology, and Marketing teams. 4. Client & Tenant Experience Build and maintain strong tenant relationships to ensure a superior experience. Regularly conduct tenant satisfaction surveys and develop action plans based on feedback. Use data insights to improve campus operations and user engagement. Drive tenant onboarding and offboarding processes to ensure seamless experiences. 5. Safety, Compliance & Sustainability Ensure compliance with fire safety, legal, health, and environmental standards. Oversee internal and external audits, documentation, and facility maintenance. Drive sustainability initiatives and CSR programs within operations. Essential Skills & Attributes: Strong commercial acumen and a customer-first mindset. Proven leadership and people management capabilities. Excellent communication, negotiation, and stakeholder management skills. Strategic thinker with the ability to execute operational plans effectively. High attention to detail and ability to manage multiple priorities under pressure. Technologically adept with an understanding of digital tools and platforms. Key Performance Indicators (KPIs): Campus revenue growth and P&L performance Converge app adoption and engagement metrics Successful launch and performance of new amenities Tenant satisfaction and Net Promoter Scores (NPS) Employee engagement and productivity metrics Optimization of space-on-hire utilization Preferred Qualifications: Bachelor's degree (minimum 3 years); postgraduate or professional qualifications in hospitality, facilities/property management, or business are a plus. 10+ years of experience in operations leadership within hospitality, real estate, or facilities management. Demonstrated success in leading large teams and complex, customer-facing environments. Strong focus on innovation, continuous improvement, and client satisfaction. This role is a unique opportunity to lead transformative operations in a fast-paced, high-growth environment impacting thousands of tenant employees daily. Qualification : Bachelor's degree postgraduate or professional qualifications in hospitality, facilities/property management, or business are a plus

Job Title: Senior Developer SQL & Snowflake Location: Bangalore, India Experience: 7+ Years (Minimum 3+ years in Snowflake) Employment Type: Full-Time Job Overview: We are seeking a highly skilled Senior Snowflake Developer to join a global financial services project for a client operating in public/private loans, CLOs, and long/short credit. The ideal candidate will bring expertise in Snowflake, SQL, Coalesce, and Fivetran, with a strong background in data integration and cloud-based data warehousing. You will be instrumental in driving forward key data initiatives and delivering innovative, scalable data solutions in a fast-paced, agile environment. Key Responsibilities: Design, develop, and optimize Snowflake objects including databases, schemas, tables, views, and stored procedures. Build and maintain Snowflake data pipelines utilizing tools like SnowSQL, SnowPipe, Streams, and Tasks. Implement data loading strategies using COPY, PUT, GET, LIST, and REMOVE commands for batch and bulk data movement. Ensure seamless migration and integration of data from Azure Cloud to Snowflake with high attention to performance and data integrity. Define and manage Snowflake roles, custom role hierarchies, masking policies, and network policies for enhanced security and governance. Use Coalesce and Fivetran for designing and managing ETL/ELT workflows that extract and transform data from MS SQL Server. Write complex T-SQL queries, stored procedures, triggers, and functions for data transformation and reporting. Collaborate closely with cross-functional teams to understand requirements and translate them into technical solutions. Participate in Agile sprints, offering technical guidance, solution design, and timely issue resolution. Required Skills & Qualifications: 8+ years of total IT experience with at least 3+ years of Snowflake development experience. In-depth understanding of Snowflake architecture, utilities, and performance optimization techniques. Strong expertise in MS SQL Server with proficiency in writing advanced T-SQL scripts. Hands-on experience with ETL tools like Coalesce and Fivetran. Proficiency in Azure Data Integration strategies and tools. Excellent problem-solving and communication skills. Experience working in an Agile development environment. Preferred Skills: Prior exposure or high-level understanding of hedge funds, private equity, or private debt domains. Familiarity with data governance and compliance requirements in financial institutions. What s on Offer: Competitive and above-market salary. Hybrid work model with flexibility. Opportunity to work on cutting-edge technology in global financial markets. Collaborative, innovation-driven team culture. Education: Bachelor s degree in Computer Science, Information Technology, Finance, Economics, or a related discipline.

Job Title: Senior Software Engineer Customer Solutions Location: Bengaluru, India Employment Type: Full-time Department: Engineering About Commure Commure is revolutionizing healthcare with AI-powered technologies designed to eliminate administrative overhead and give clinicians more time with patients. Our platform combines advanced LLM AI, RTLS, and workflow automation to streamline clinical operations, improve patient engagement, and enhance care delivery. We support 250,000+ clinicians across hundreds of care sites nationwide and we re just getting started. If you're passionate about building life-changing solutions in one of the world s most vital industries, now is the time to join. About the Role As a Senior Software Engineer on the Customer Solutions team, you ll be instrumental in building and customizing applications on top of our Patient Experience Platform to address client-specific needs. Your work will directly impact how healthcare providers interact with our technology and serve patients better. Key Responsibilities Translate business and client requirements into scalable, maintainable technical solutions. Design, develop, and integrate customized applications and services using our core platform. Collaborate with internal teams and customers to prioritize features and maintain a customer-focused development backlog. Build long-term client relationships through technical leadership and delivery excellence. Implement and maintain observability through logging, monitoring, and alerting systems. Apply SRE and DevOps practices to improve stability and incident response. Coordinate testing and quality assurance activities in collaboration with QA teams. Stay informed on healthcare tech trends and integrate innovations into the platform. Participate in client-facing meetings to advise on feasibility, risks, and technical trade-offs. Mentor junior engineers and contribute to a strong engineering culture. Required Qualifications Bachelor's or Master s degree in Computer Science, Engineering, or a related field. 3+ years of professional software development experience. Frontend: React, Next.js, TypeScript Backend: Python, Node.js Cloud: Proficiency in AWS, Azure, or GCP with experience in cloud-native architectures CI/CD: Familiarity with tools like GitHub Actions, Google Cloud Build, etc. Infrastructure: Experience with Docker, Kubernetes, and IaC principles Monitoring & Observability: Implemented logging, tracing, and alerting systems Production Support: Experience with on-call rotations and incident response Strong communication and collaboration skills with cross-functional teams Experience working directly with clients to deliver technical solutions Understanding of APIs, webhooks, and third-party system integrations in healthcare Preferred Skills Familiarity with HIPAA, FHIR, HL7, and other healthcare standards Understanding of data privacy, compliance, and security best practices Strong problem-solving abilities and adaptability in dynamic environments Experience in client support, customization, or professional services engineering is a plus Why You ll Love Working at Commure + Athelas Mission-Driven Work Help transform healthcare through meaningful technology. Elite Backing Backed by General Catalyst, Sequoia, Y Combinator, and more. Explosive Growth 500%+ YoY growth pre-merger and Series D funded. Competitive Benefits Flexible PTO, health insurance, parental leave, and more (location-specific). Be part of the future of healthcare. Join Commure and help build intelligent, scalable systems that truly matter. Qualification : Bachelor's or Masters degree in Computer Science, Engineering, or a related field.

Manager Client Services GetThere Support Team Location: Bengaluru, Karnataka, India Employment Type: Full-time About Serko Serko is a leading global technology platform revolutionizing business travel and expense management. We connect passionate travelers and technologists through the world s premier business travel marketplace. As an equal opportunity employer, we celebrate diversity and inclusion, fostering an authentic and collaborative workplace culture. Join us as we expand our footprint in India and transform corporate travel with innovative solutions. Position Overview: Manager Client Services GetThere Platform Serko is hiring an experienced Application Manager to lead our Bengaluru-based support team for GetThere, a multi-GDS (Global Distribution System) online booking tool trusted by thousands of corporate clients worldwide. This role combines hands-on case management with strategic team leadership to ensure exceptional customer support and operational excellence. Key Responsibilities Lead & Mentor Support Team: Manage and develop the Bangalore-based GetThere customer support team, ensuring efficient resolution of day-to-day client cases. Case Management: Personally handle complex customer issues, delivering timely and high-quality support solutions. Process Improvement: Design and implement optimized support workflows to enhance team productivity and customer satisfaction. Cross-functional Collaboration: Coordinate with global teams to align on support strategies and share industry best practices. Reporting & Analytics: Track key support metrics and prepare detailed reports to guide leadership decisions. Required Skills & Qualifications Proven experience managing application support teams, ideally in the travel technology or SaaS sectors. Strong knowledge of travel industry GDS platforms such as Sabre, Amadeus, and Travelport. Proficiency in Microsoft Office Suite (Outlook, Word, Excel). Exceptional problem-solving skills with the ability to perform under pressure. Excellent communication and leadership capabilities. Bachelor s degree in Information Technology, Business, or a related field. Competitive Salary & Benefits: Attractive base pay with medical benefits and discretionary incentives linked to individual and company performance. Career Growth: Access to dedicated learning & development platforms and opportunities to shape your career path. Flexible Work Policy: Supportive work environment promoting work-life balance. Innovative Culture: Collaborate with engaged teams driven to deliver impactful, high-quality business travel solutions. Apply today to join Serko s fast-growing Bengaluru hub and be part of the future of global business travel technology! Qualification : Bachelors degree in Information Technology, Business, or a related field.

Job Title: Lead Go-To-Market (GTM) Strategy Location: Bangalore, India Company: Glance An InMobi Group Company About Glance Founded in 2019, Glance is a pioneering consumer technology company operating disruptive digital platforms including Glance, Roposo, and Nostra. Our flagship Glance Lock Screen powers over 400 million smartphones worldwide, delivering personalized content without the need for searching or downloading apps. Roposo revolutionizes live video experiences with immersive creator-led content, while Nostra stands as the largest gaming platform across India and Southeast Asia, offering gamers engaging ways to discover, play, watch, learn, and compete. Headquartered in Singapore, Glance is an unconsolidated subsidiary of InMobi Group. At Glance, we encourage you to dream big, innovate boldly, and take ownership from day one. Work alongside highly skilled and passionate peers on mission-critical projects. Enjoy a culture that rewards autonomy, creativity, and collaboration, supported by wellness programs, tech tools, daily meals, gym access, and a family-friendly workspace welcoming your kids and pets. Role Overview As the Lead GTM Strategy, you will craft and execute monetization strategies for Glance Media offerings, serving as a Brand Solutions Specialist. You ll partner with clients to understand their business goals, challenges, and opportunities, aligning Glance s innovative media products to drive impactful marketing results. Key Responsibilities Collaborate with GTM, creative, and client solutions teams to identify mobile marketing challenges and opportunities for diverse client portfolios. Design tailored, effective solutions leveraging Glance Lock Screen Media offerings including Display, Video, Interactive Units plus Gaming and Content products, aligning with client objectives and addressing business and technical challenges. Conduct training workshops to articulate Glance Media and Content capabilities to brands and agencies. Partner closely with Sales, Marketing, and Client Services teams to ensure successful client engagements, leveraging insights and feedback loops. Develop compelling, research-driven presentations that combine data and creative storytelling. Empower Sales Managers with data-backed programs and product solutions aimed at driving business growth. Proven experience (4+ years) in content marketing, brand marketing, media planning, strategy, or digital advertising within dynamic environments. Creative, energetic self-starter with the ability to work independently and lead initiatives with minimal supervision. Proficiency in brand marketing frameworks and simplifying complex concepts into clear, actionable insights. Strong business acumen with the ability to quickly understand client needs and leverage market research effectively. Excellent communication skills both oral and written including brand storytelling and workshop facilitation. Comfortable managing projects across multiple teams, geographies, and strict timelines in a fast-paced setting. Required Qualifications 4+ years of professional experience in business solutioning, consulting, digital advertising, media planning, or pre-sales. Bachelor s degree required; MBA preferred. Location: Bangalore, India Take the lead in shaping groundbreaking GTM strategies with Glance. Apply now and join a visionary team transforming mobile consumer experiences! Qualification : Bachelors degree required; MBA preferred.

Client Partner, eCommerce & Retail Location: Bangalore, India Full Time Company: Meta Meta is looking for a dynamic and strategic Client Partner to lead our advertising efforts for key players in the eCommerce and Retail sectors. This is a high-impact, individual contributor role reporting to the Industry Head, Social Commerce, Beauty & Retail. You will work closely with Client Solutions Managers and cross-functional teams to drive performance and brand adoption across Meta platforms. This position offers the opportunity to be part of a fast-growing team that is instrumental to Meta s success in India. The ideal candidate will have deep industry knowledge, strong analytical skills, and proven stakeholder and account management experience within the Retail/eCommerce space. Key Responsibilities: Manage and grow long-term relationships with top-tier eCommerce and retail clients. Analyze market trends and client needs to position Meta as a key partner in achieving business and marketing objectives. Develop and execute vertical strategy to drive revenue growth across performance and brand-building products. Present compelling Meta value propositions using industry insights, client business cases, and platform-specific success stories. Serve as a trusted advisor to clients, ensuring they receive world-class service and support from Meta teams. Drive and exceed KPIs including sales targets, customer acquisition, retention, and pricing goals. Act as the voice of the eCommerce & Retail vertical internally, collaborating with cross-regional teams to drive client outcomes and product innovation. Minimum Qualifications: 7+ years of experience in Marketing, Brand Management, Product Management, or B2B Sales. Consistent track record of meeting or exceeding sales targets and driving business growth. Proven ability to influence C-level stakeholders and drive strategic conversations. Strong analytical problem-solving skills to translate marketing challenges into measurable outcomes. Entrepreneurial mindset and hands-on execution capabilities in dynamic, evolving environments. Experience with digital media, online advertising platforms, and marketing agencies. Preferred Qualifications: Experience in the eCommerce or Retail sector. Strong relationships with marketing heads/brand teams. BA/BS Degree. Understanding of Digital Marketing trends and ad-tech solutions. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. From Facebook and Instagram to Messenger and WhatsApp, our products empower billions of people globally. As we evolve toward immersive experiences through AR and VR, we continue to shape the next generation of social technology. Equal Employment Opportunity: Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, veteran status, disability, or any other legally protected status. Qualification : BA/BS Degree.

Technical Lead-Base Level (CTMS Setup) Location: Bengaluru (100% Home-based role) Job Overview: The Technical Lead will be responsible for developing, populating, and supporting templates related to clinical trial payments in the Clinical Trial Management System (CTMS) and other applicable payment systems. The role includes providing assistance and support to Contract & Centralized Services (CCS), business partners, and stakeholders in the use of CTMS for clinical trial payments. This is a fully remote position. Key Responsibilities: CTMS Payment Support: Support the study team training on CTMS payment processes and maintain data entry completeness for clinical trial payments. Issue Resolution & Tracking: Assist with complex issue resolution, resolve failed payments, track issue statuses, and attend meetings to review ongoing issues. Study Setup & Collaboration: Ensure proper study setup in CTMS, collaborate with business partners and stakeholders to address issues and ensure alignment with study goals. Template Creation & Revision: Create or revise payment templates in the CTMS and ensure their accuracy. Issue Management: Support issue resolution via the SAM tool, participate in team meetings, and provide support to other CCS CTMS regions. Adherence to Guidelines: Ensure that all services provided comply with client SOPs, WIs, policies, local regulatory requirements, and ICH-GCP guidelines. Additional Deliverables: Assist with any additional deliverables as assigned to meet project goals and ensure seamless study operations. Qualifications: Education: Bachelor's degree or equivalent in appropriate scientific or business disciplines. Experience: 2-4 years of experience in the pharmaceutical or clinical research industry, specifically in clinical trial payments, pricing, or budgeting. CTMS Experience: Strong hands-on experience with Clinical Trial Management Systems (CTMS) is a must; familiarity with EDC (Electronic Data Capture) systems is a plus. Communication Skills: Fluent in English, with excellent oral and written communication skills. Compliance Knowledge: Familiarity with healthcare compliance and other relevant regulations (e.g., HIPAA, FCPA, Safe Harbor, etc.). Analytical Skills: Strong analytical abilities and problem-solving skills to address challenges effectively. Cross-Functional Collaboration: Ability to work effectively in cross-functional teams and interact with various levels of the organization. PC & Database Management Skills: Proficiency with MS Office suite and database management tools. Work Style: Self-motivated with the ability to work independently and accomplish substantial tasks with minimal supervision. Virtual Work Experience: Previous experience working in a virtual environment and collaborating remotely. Desired Attributes: Innovative Spirit: Ability to bring forward creative solutions to complex problems. Interpersonal Skills: Strong ability to collaborate and maintain positive working relationships with team members and stakeholders. This position offers an exciting opportunity for an individual with a strong background in CTMS, clinical trial processes, and problem-solving abilities, seeking to work in a dynamic and fully remote environment. If you are a motivated professional with experience in clinical trial management and payments, we encourage you to apply. Qualification : Bachelor's degree or equivalent in appropriate scientific or business disciplines.

Job Title: Telecaller (IT Services) Location: Rajkot, Gujarat, India Key Responsibilities: Make outbound calls to potential clients to introduce our IT services. Understand client requirements and pitch suitable solutions. Schedule meetings and follow up with prospects. Maintain a database of leads and update call records in CRM. Achieve daily/weekly/monthly targets for lead generation. Handle inbound inquiries and provide basic service information. Collaborate with the sales team to ensure effective lead conversion. Requirements: 0-3 months of experience in telecalling, preferably in IT services. Any Bachelor's Degree Hindi Speaking skills is mandatory Strong verbal and written communication skills in Hindi and English (assuming English is also required for IT services). Basic understanding of IT services and solutions. Ability to handle objections and maintain professionalism. Self-motivated with a target-driven approach. Benefits: Competitive salary + incentives. Career growth opportunities in IT sales and business development. Training and support provided. Friendly and collaborative work environment. Qualification : Any Bachelor's Degree

Job Title: India Solutions Partner Manager Corporate Location: Madhavanagar, Bengaluru, KA 560001 Mode of Work: At Office Qualification: Bachelor s degree in Business, Marketing, Research or a related field, an MBA is a plus. Experience: 7 to 18 years No. of Positions: 1 Location: Bangalore Department: Business About the Role: We are seeking an exceptionally talented India Solutions Partner Manager Corporate who shall focus on establishing and nurturing strategic partnerships with the corporate sector in India to service the market with PIXEL s solutions, specifically GIS. The role shall involve building and managing relationships with corporate partners and clients, identifying the clients GIS based needs along with the partners, and aligning the company s solutions to help clients achieve their business goals. Below is a breakdown of the key responsibilities and qualifications for the position: Skills & Requirements: Very specifically tying up with MNC organisations operating in India with their offerings in India (who service with GIS and GIS based solutions) and to partner with these companies for GIS projects (other related projects like Low Code App projects etc as well) in India and be their GIS partner of choice. Go To Market with these companies and even front end projects as and when needed. Act also as a backend for these companies for major GIS / certain Utilities projects to service (including both corporate and Government projects that these organisations service themselves). Tie up directly with other large B2B companies for domain specific GIS projects like retail, agriculture, rural banking etc. Tie up with e-commerce start-ups to tap the GIS business generated by the start-up eco system. Tie up with domain consulting companies like irrigation consultants / smart city consultants etc for commissioning of GIS based projects and delivery based projects. Tie up with domain companies for big ticket GIS govt projects and while these domain companies get govt businesses, the partner manager should ensure sub sourcing / partnering with these companies specifically for large GIS projects especially in the land / D fense / irrigation etc sectors. Tie up with Telecom/broadband service providers, other utility companies, SCADA (Supervisory Control and Data Acquisition) solution providers in India. Drive a revenue goal through the defined partner ecosystem. Collaborate with internal teams (e.g., Sales, Marketing, Product Development) to drive joint business plans, strategies, and promotional activities. Develop and deliver training materials, presentations, and other resources to help partners understand and sell the company s solutions effectively. Ensure all partnerships align with corporate policies, legal requirements, and regulatory standards. Identify and manage potential risks related to partnerships, including financial, legal, and operational risks. Existing relationships with organization types mentioned in the job responsibilities is an absolute must. Relationships with Smart City / Irrigation consultants will be an added advantage. Industry Knowledge: Familiarity with the Indian corporate landscape servicing GIS and knowledge of relevant technologies and solution is very critical. Analytical Skills: Ability to analyse market data, understand industry trends, and make data-driven decisions. Communication and Interpersonal Skills: Strong presentation, negotiation, and relationship-building skills. Problem-Solving: Ability to address and resolve issues promptly and efficiently. Bachelor s degree in Business, Marketing, Research or a related field, an MBA is a plus. Experience: Typically, 7 -18 years of experience in partnership management, business development, or a related role within the tech, consulting, or corporate solutions sector. Note that existing relationships with organization types mentioned in the job responsibilities is an absolute must. Relationships with Smart City / Irrigation consultants will be an added advantage. This job might be for you if: You enjoy solving problems. You love taking on difficult challenges and finding creative solutions. You don t get flustered easily. If you don t know the answer, you ll dig until you find it. You pay attention to the details. As far as you re concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch. You think on your feet. You like learning new things, and you can learn quickly. When things change, you know how to roll with the punches. You communicate clearly. You write well, you speak eloquently and you can explain just about anything to anyone. You are motivated and driven. You are ready for new challenges without waiting to be asked. You re going to take ownership of the time you spend with us and truly make a difference. Qualification : Bachelors degree in Business, Marketing, Research or a related field, an MBA is a plus.

Join Firstsource and Make a Difference in Customer Service! At Firstsource Solutions, we are a leading provider of Business Process Management (BPM) services, offering transformative solutions to help clients stay ahead in an ever-evolving world. As trusted partners to over 100 global brands, we are committed to delivering exceptional results through efficiency, insights, and superior service. If you're looking to make an impact and be part of a company that values both personal and professional growth, Firstsource is the place for you. We re currently seeking dedicated and motivated individuals for the Customer Service Associate role! Job Title: Associate / Sr Associate Email/Chat Support Location: Full-Time Function/Department: Operations Grade: H2 Reporting to: Team Leader Role Overview: As a Customer Service Associate, you will be on the frontlines, providing exceptional support to our customers via phone, email, and chat. Your role is crucial in delivering high-quality service, resolving customer issues, and ensuring a positive experience for every customer you interact with. You will be an ambassador of our brand, focusing on building strong customer relationships while maintaining the highest standards of service. Key Responsibilities: Customer Interaction: Respond to customer inquiries via phone, email, and chat in a timely, professional, and effective manner, providing accurate information and solutions. Issue Resolution: Handle customer concerns, including inquiries, product/service issues, billing questions, and general concerns, ensuring resolution with empathy and clarity. Empathy & Communication: Demonstrate understanding and patience when addressing customer needs, ensuring every customer feels heard and valued. Follow-Up: Proactively follow up with customers to ensure their issues have been fully resolved and they are satisfied with the solution. Escalation: For complex issues, escalate to relevant teams or supervisors for quick and effective resolution. Adherence to SLAs: Ensure service level agreements (SLAs) and quality standards are consistently met or exceeded. Compliance: Ensure all actions comply with company policies and regulations, particularly around data protection. Problem Solving: Analyze customer problems, identify root causes, and implement appropriate solutions. Collaboration: Work closely with internal teams to resolve issues that require cross-functional support. Product Knowledge: Stay up-to-date on products and services to provide accurate and relevant information. Record Keeping: Maintain clear, detailed records of customer interactions for accurate documentation. Training & Development: Participate in training to improve customer service skills and problem-solving abilities. Process Improvement: Provide valuable feedback to improve service efficiency and customer satisfaction. Expected Key Results: Achieve high customer satisfaction (CSAT) and Net Promoter Scores (NPS). Consistently meet or exceed quality scores and process-specific metrics. Ensure compliance with standard operating procedures (SOPs). Maintain adherence to scheduled hours and operational guidelines. Preferred Educational Qualifications: Graduate Freshers, or Undergraduates with 2 years of relevant experience in customer service. Preferred Work Experience: Prior experience in customer service is beneficial, especially in a fast-paced, dynamic environment. Competencies & Skills: Communication Skills: Strong English communication skills (both written and verbal). Proficiency in additional European languages is a plus. Customer Service Orientation: Passionate about delivering excellent service and maintaining a calm, composed demeanor, even in challenging situations. Technical Skills: Familiarity with customer service tools, ticketing systems, and CRM software is advantageous. Empathy: Ability to understand customer concerns and respond with patience and care. Adaptability: Flexibility to handle dynamic work environments and changing priorities. Flexibility: Willingness to work flexible hours, including weekends and holidays, as part of a 24/7 customer service operation. Global Impact: Work with a company that serves Fortune 500 and FTSE 100 clients across various industries including Healthcare, Telecommunications, and Banking. Career Growth: Be part of a team that values professional development and offers continuous learning opportunities. Work Flexibility: Embrace the freedom of a dynamic and flexible work environment. Inclusive Culture: Firstsource is committed to diversity and inclusion, creating a workplace where every employee can thrive.

Join Firstsource Solutions and Make an Impact in Customer Service! At Firstsource Solutions, we specialize in providing Business Process Management (BPM) services that help clients stay ahead of the curve. We offer transformative solutions that optimize business processes, drive efficiency, and deliver superior outcomes. As trusted partners to over 100 global brands, we work across industries like Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance, with a global presence in the US, UK, Philippines, India, and Mexico. We are currently seeking a Customer Service Associate for the Query Management team. In this role, you will help deliver exceptional service, providing solutions and ensuring satisfaction for clients across multiple regions. Job Title: Associate / Sr Associate Query Management Job Type: Full-Time Grade: H2 Function/Department: Operations Reporting to: Team Leader Role Overview: As a Customer Service Associate, you will play a vital role in responding to customer inquiries, resolving issues, and ensuring a seamless customer experience across multiple channels such as phone, email, and chat. You will be a brand ambassador, helping maintain positive relationships with customers while providing the best service possible. Key Responsibilities: Customer Interaction: Respond promptly to customer inquiries via phone, email, and chat, providing accurate information and resolving issues effectively. Inquiry Resolution: Address customer concerns such as product/service inquiries, billing issues, and general queries, ensuring a smooth and efficient resolution. Empathy & Understanding: Demonstrate empathy when handling customer needs, ensuring every customer feels valued and heard. Proactive Follow-Up: Follow up with clients to confirm that their issues have been fully resolved and they are satisfied with the outcome. Escalation Management: Escalate complex issues to appropriate teams or supervisors for prompt resolution. SLA Adherence: Ensure timely responses and resolutions in accordance with Service Level Agreements (SLAs) and quality standards. Compliance & Confidentiality: Adhere to company policies and ensure customer information is handled according to data protection regulations. Problem-Solving: Analyze customer issues, identify root causes, and provide effective solutions. Cross-functional Collaboration: Work closely with other teams to resolve issues that require support across different functions. Product Knowledge: Stay informed about company products and services to deliver accurate and relevant information. Record-Keeping: Maintain detailed and accurate records of all customer interactions, documenting inquiries and resolutions. Communication: Ensure clear, professional communication with both customers and internal teams. Training & Development: Participate in training sessions to continually enhance your customer service skills and problem-solving capabilities. Feedback for Improvement: Provide valuable feedback on service processes and procedures to help improve overall efficiency and customer satisfaction. Expected Key Results: Customer Satisfaction (CSAT): Achieve high levels of customer satisfaction and Net Promoter Scores (NPS). Adherence to SLAs: Meet or exceed the service standards as outlined by SLAs. Regulatory Compliance: Ensure all customer interactions are in compliance with company policies and data protection regulations. Quality Scores: Consistently meet or exceed quality expectations in all customer service aspects. Process Metrics: Achieve set goals for process-specific performance metrics. Preferred Educational Qualifications: Graduate Freshers or Undergraduates with at least 2 years of relevant experience in customer service. Preferred Work Experience: Prior experience in customer service is preferred, especially in a fast-paced environment. Competencies & Skills: Communication Skills: Excellent English communication skills, both written and verbal. Proficiency in additional European languages is a plus. Customer Service Orientation: Strong dedication to providing exceptional service, maintaining a calm and composed demeanor in challenging situations. Technical Skills: Familiarity with customer service software, ticketing systems, and CRM tools is beneficial. Empathy: Ability to demonstrate patience and a genuine desire to assist customers. Adaptability: Capable of working in a fast-paced, dynamic environment and adapting to changing priorities. Flexibility: Willingness to work flexible hours, including weekends and holidays, to support a 24/7 customer service operation. Global Impact: Work with a company that serves Fortune 500 and FTSE 100 clients across multiple industries. Career Growth: Be part of a team that prioritizes continuous learning and career development. Dynamic Environment: Enjoy the opportunity to work in a fast-paced, customer-focused environment that values innovation and improvement. Inclusive Culture: Firstsource fosters a diverse and inclusive workplace where everyone has the chance to thrive and contribute their best.

Job Title: Customer Success Services - Oracle SaaS/HCM/Cloud Analyst - Lead Career Level: IC3 Position Overview: As a member of Oracle s Support organization, you will be responsible for providing post-sales support and solutions to Oracle customers. Your focus will be on resolving complex, non-technical customer inquiries, as well as providing technical troubleshooting for Oracle's Electronic Support Services. Acting as a primary point of contact for customers, you will manage customer relationships and offer assistance to internal Oracle teams regarding customer situations and escalated issues. Key Responsibilities: Customer Support: Act as the primary contact for Oracle customers, assisting them with complex technical and functional queries related to Oracle Fusion HCM products, including Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher, and Oracle Integration Cloud. Incident Management: Track, diagnose, replicate, and resolve critical and complex cases, ensuring total resolution of service incidents. Customer Success: Advise customers on the complex use of Oracle products, providing tailored solutions and resolving critical issues. Situation Management: Take ownership of highly sensitive and critical customer issues, working directly with customers and consulting with management to drive resolution. Knowledge Sharing: Share your knowledge with teammates by delivering formal training sessions, creating and reviewing Knowledge Articles, and mentoring others to promote technical and professional development. Collaboration: Work closely with internal teams to address escalated customer issues and contribute to improving internal processes and solutions. Qualifications: Must-Have Skills: 6-10 years of experience in the implementation, support, or upgrade of Oracle SaaS HCM products, with at least one implementation experience in Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher, and Oracle Integration Cloud. Hands-on configuration experience with at least three or more tools: HCM Extracts HCM Data Loader (HDL) Payroll Batch Loader (PBL) Workflow BI Publisher Fast Formula Personalization PL/SQL Strong knowledge of Fusion Cloud architecture, setup manager, and activities. Experience with FBDI and OTBI report development. Knowledge of integrating external data sources into Oracle Fusion Applications. Familiarity with localizations and security setup is a plus. Nice-to-Have Skills: Experience with Oracle Core HR, Absence, Benefits, and Payroll in Release 12.1.3.x / 12.2.x. Experience working in L1/L2/L3 support environments. Ability to analyze and decipher software logs and trace files to troubleshoot issues. Hands-on experience with XML, Java, J2EE, Oracle ADF, SOA, and Web Services. Strong functional/product expertise, with the ability to relate Oracle s functionality to business processes. Additional Skills: Effective analytical and organizational skills. Strong verbal and written communication skills in English; multilingual skills are a plus. A proactive learning orientation, staying up-to-date with emerging business models, processes, and Oracle product solutions. Experience in Managed Services, including client relationship management, offshore delivery management, project/program management, and successful delivery of KPIs. Ability to work in rotational shifts, manage a large team, and ensure SLAs are met for both EBS and Cloud/SaaS customers. Education & Experience: B.S. (Computer Science), BE, or equivalent preferred. Other qualifications with adequate experience may also be considered. Qualification : B.S. (Computer Science), BE, or equivalent preferred.

What makes us a great place to work: We are proud to be consistently recognized as one of the world's best places to work with our One Bain culture, a champion of diversity, and a model of social responsibility. We are currently ranked #1 on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 13 years. We believe that diversity, inclusion, and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities, and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor, and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ, and parents. Who you ll work with: You will join our Process Excellence team within our Enterprise Technology practice, serving end-to-end technology and digital transformations for our priority clients. You can look forward to being embedded in teams consisting of other driven and curious Bain staff, working alongside other teams on technology delivery, architecture, design, and software development, among others. With this uniquely diverse group, you will serve leading companies in every industry, helping them to define and implement business transformations. What you'll do: Mission Responsible for supporting the new ERP guild Manage a cross-functional team in the delivery of services, solutions & products on time and under/ at budget Develop processes that ensure business risks are evaluated, understood, and factored into client solutions and services Prepare and present ERP strategy and implementation capabilities alongside Bain partners to bid on large-scale ERP transformation cases Essential Functions Leadership & people management: Mentor a high-performing technical team capable of delivering ERP transformations Manage staffing of ERP Guild talent including allocating the correct technical expertise to match case requirements Implement financial strategies that align with project goals & contribute to overall org. Success Leverage technical expertise to enhance the team's market positioning and competitiveness Stay up to date on industry trends and emerging technologies to ensure the ERP team remains innovative and competitive Project management: Implement effective risk management strategies to mitigate potential issues Collaborate with key stakeholders, including executives, department heads, and end-users, to understand business requirements and expectations as needed Manage the day-to-day project interface with your technical expert team, the general consulting team, and the client Prepare and finalize project deliverables, including reports, workshop materials, and business proposals Engage in project and wider program/framework management activities, such as reviewing and maintaining project plans, actions, and risk logs; scheduling and leading project meetings; and documenting and following up on agreed actions About you: Education Required: Bachelor s Degree in Computer Science, Project Management, Management Information Systems preferred Preferred: MBA or Master s level degree, courses in digital/tech transformation Experience 4+ years of experience in tech / digital transformations involving ERP strategy, business process redesign, and implementation Preferred experience working in Healthcare or Hospital industry Experience in managing large-scale end-to-end ERP implementation programs Ability to explain in detail Oracle Healthcare processes for Finance, Procurement and Supply Chain etc. Experience working with multiple vendors and knowledge of software delivery practices (e.g. Agile) Fluency in English (written and spoken) Knowledge, skills, and abilities Significant experience with ERP platforms; managing delivery for an ERP roll-out program, including proficiency in designing and architecting ERP solutions Strong technical skills in relevant technologies such as SQL, database management systems, cloud platforms (AWS, Azure), and programming languages Demonstrated experience in managing issues, scope, and quality while bringing projects to successful completion within the cost and time requirements Familiarity with working at a senior level within large organizations, able to build credibility and trust with key clients while leveraging change management techniques to assist the client in sustaining the changes driven by the ERP transformation Willingness and readiness to travel abroad, accounting for approximately 80% of the time Strong verbal and written communication skills combined with strong interpersonal skills for effective collaboration. Organizational and problem-solving skills are essential for successful client engagements Effective collaboration skills to manage a cross-functional team of experts and digital consultants, fostering collaboration, providing guidance, and ensuring successful execution of project tasks and objectives

About Us At Quantiphi, technology drives our innovation, but our global and diverse culture powers our success. We take immense pride in fostering a workplace built on transparency, diversity, integrity, continuous learning, and personal growth. If you are excited to work in an environment that encourages innovation and excellence in both professional and personal spheres, Quantiphi could be the perfect place for your career! Role: Client Solutions Partner Banking & Capital Markets Who We Are Looking For We are looking for a highly motivated and experienced sales leader to drive business growth in the Banking & Capital Markets sector across North America. You will report directly to the Senior Client Solutions Partner for Financial Services & Insurance. This role requires: Strong industry knowledge Relationship-building expertise Proven ability to manage large enterprise accounts, especially within Fortune 1000 companies Key Responsibilities Strategic Account Growth Develop and implement account strategies for large Banking & Capital Markets clients in North America Identify and pursue new business opportunities while fostering relationships with C-level executives Sales Cycle Ownership Manage end-to-end sales cycles, from lead generation and analysis to proposals, negotiations, and deal closure Present Quantiphi s value proposition to senior executives, demonstrating clear ROI Client-Centric Solutions Understand client needs, business goals, and technology ecosystems Showcase how Quantiphi s AI and data science solutions can address key challenges such as: Anti-money laundering (AML) Know-your-customer (KYC) Loan origination Fraud detection Risk management Regulatory reporting Investment strategies Personalized banking services Relationship Building Build trusted partnerships with key stakeholders within target accounts Deliver strategic insights on using AI and data to enhance business performance Cross-Functional Collaboration Work closely with internal teams, including marketing, solution architects, and delivery teams, to ensure seamless project delivery and client satisfaction Collaborate with technology and business alliance partners to enhance solution offerings Sales Forecasting & Performance Maintain accurate sales forecasts and effectively manage your pipeline Consistently achieve or exceed assigned sales targets Industry Expertise Stay updated on Banking & Capital Markets trends, including fintech innovations, regulatory changes, and emerging technologies Use this expertise to identify growth opportunities and strengthen Quantiphi s market position Required Qualifications Proven enterprise sales success within Banking & Capital Markets Strong existing network within North America s Banking & Capital Markets sector, preferably with Fortune 1000 contacts Deep understanding of banking business challenges and how AI and data science apply Excellent communication, presentation, and influencing skills across all levels Experience managing complex sales cycles and closing large enterprise deals Strong collaborative approach with the ability to manage multiple stakeholders Bachelor s degree required; MBA preferred Minimum 5 years of enterprise sales experience in Banking & Capital Markets Qualification : Bachelors degree required; MBA preferred

About Us While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and take pride in fostering a culture built on transparency, diversity, integrity, learning, and growth. If you want to work in an environment that encourages you to innovate and excel both professionally and personally Quantiphi is the place for you! Role: Sales Lead - Insurance Quantiphi Solving What Matters About the Role We are seeking a highly driven and experienced sales leader to drive growth in the Insurance sector across North America. This role reports to the Senior Client Solutions Partner for Financial Services & Insurance. The ideal candidate should possess: Deep understanding of the Insurance industry landscape Ability to build and manage relationships with Fortune 1000 companies Responsibilities Strategic Account Development Develop and execute account strategies targeting large enterprise Insurance customers in North America Identify and nurture business growth opportunities through strong industry knowledge and C-level engagement Sales Cycle Management Manage full sales cycles, from prospecting and needs assessment to proposal development, negotiation, and closure Present Quantiphi s value proposition to executive audiences, tailored to client-specific needs with clear ROI demonstrations Customer-Centric Approach Understand each client s business drivers, technology landscape, and competitive challenges Showcase how Quantiphi s AI-powered solutions address key challenges such as: Claims processing Underwriting Fraud detection Personalized insurance offerings Enhancing customer experience Relationship Building Establish and grow relationships within target accounts Position yourself as a trusted advisor by offering valuable insights on AI and data science innovations Collaboration & Partnership Work closely with marketing, solutions architects, and delivery teams to ensure seamless execution and client satisfaction Collaborate with alliance partners to extend market reach and enhance solution offerings Forecasting & Goal Achievement Maintain accurate sales forecasts and actively manage pipeline Consistently achieve assigned sales targets Market Expertise Stay updated on Insurance industry trends, Insurtech innovations, regulations, and competitive dynamics Leverage this expertise to identify growth opportunities and strengthen Quantiphi s market position Qualifications Proven success in enterprise sales within the Insurance industry Strong network within the North American Insurance sector, ideally with Fortune 1000 connections Deep understanding of Insurance business challenges and the application of AI and data science to solve them Excellent communication, presentation, and interpersonal skills, with the ability to influence at all levels Experience managing complex sales cycles and negotiating large enterprise deals Strong collaboration skills with the ability to manage multiple stakeholders Bachelor s degree in a relevant field (MBA preferred) Minimum 5 years of enterprise sales experience within the Insurance industry Qualification : Bachelors degree in a relevant field (MBA preferred)

About Oracle FSGBU and Banking Consulting NACA: Oracle Financial Services Global Business Unit (FSGBU) is a world leader in providing IT solutions to the Financial Services industry. Oracle s customers include ten of the top ten Global Banks, ten of the top ten Insurance companies, ten of the top ten Securities firms, five of the top five Mutual Fund companies and four of the top five World Stock Exchanges. With the experience of delivering value-based IT solutions to over 840 financial institutions in over 130 countries, the FSGBU understands the specific challenges that financial institutions face: the need for building customer intimacy and competitive advantage through cost-effective solutions while, simultaneously, adhering to the stringent demands of a dynamic regulatory environment. Our solutions have the world's most comprehensive and contemporary banking applications and provide a technology footprint that addresses their complex IT and business requirements. Banking Consulting NACA which is a part of Americas Region under FSGBU - Consulting delivers Oracle Technology and Applications solutions for clientele in the North America, South America and Caribbean region. The service offerings include Application Implementation, Managed Services and Customization development services for Oracle Financial Services Software Banking products. Your Opportunity This gives you an opportunity to apply your technology knowledge, skills and experience to work in the Banking Consulting team with a new generation of Oracle Banking products in next generation architecture built leveraging the latest technologies. Utilize your communication and service skills to provide support in addition to problem solving and technical skills. Our Ideal Candidate Should have excellent communication and presentation skills and can willing to go that extra mile to attain perfection. Effective verbal and written communication skills. Should be bilingual. Able to have effective written and verbal communication in Spanish and English. Proactive, willing to take ownership, ability to quickly learn new technologies and take up new tasks and initiatives. Should have excellent problem solving, analytical and technical troubleshooting skills. Ready for working in shifts. Your Responsibilities Be primary point of contact for a portfolio of Enterprise clients, coordinating with the L3 support teams to drive issues to resolution. Provide immediate assistance to end users for incidents / problems involving FLEXCUBE/OFSLL products. Perform first level analysis and diagnosis of incidents / problems for end-users. Collaborate daily with the L3 support & development teams to ensure proper information is available to them to triage and fix software bugs. Maintain and create documentation around technical troubleshooting and best practices. Keep technical documentation and procedures up to date. Provide technical assistance as needed for troubleshooting and customer service. Ensure technical problems are resolved in a timely manner. Provide input regarding methods to increase operational efficiencies and technical product improvements. Become internal expert on supporting FLEXCUBE, OFSLL software. Use defined standards/tools/processes to achieve deliverables that meet quality expectations of Oracle / Client. Document all work in accordance with agreed standards/processes applicable for Oracle / Client. Adhere to defined Change Control Process of Oracle / Client. Comply with Oracle / Client audit / Compliance requirements. Perform proper handover / knowledge transfer at end of each assignment. Timely status reporting to supervisor. Timely submission of timesheets and expenses for Oracle / Clients. Your Qualifications Mandatory A minimum of 2 years working experience as L2 application support engineer for Banking/Financials services application. Able to perform Issue Tracking on Application and follow-up for resolution of same with stakeholders. Experience in supporting Web-based business applications. Moderate knowledge in writing complex SQL queries. Working knowledge in UNIX Operating System. Skilled in creating and maintaining technical documentation. Should be bilingual. Able to have effective written and verbal communication in Spanish and English. Optional Possess good understanding of Core Banking. Experience with web services. Prior experience in supporting FLEXCUBE, OFSLL products is an added advantage. Soft/Behavioral Skills Works under pressure and can manage SLA s. Customer-friendly communication and attitude. Strong analytical skills, attention to detail - a problem solver. Excellent organization skills, ability to systematize and prioritize. Customer service experience and problem-solving skills. Patience and understanding. Investigation and diagnostic skills. Ability to multi-task and work with team to meet deadlines. Experience Experience of 2 to 4 years. Experience as L2 application support engineer for Banking/Financials services application. Educational and Other Qualifications Master s in computer application (MCA) or Engineering in computer science field or BS Computer Science with a 3.0 GPA or other relevant degree. Work Environment Should be willing to work remotely as well as travel to client locations. Should be willing to take up FLEXCUBE Technical certifications in functional areas as and when required. Ability to work in a high pressure, fast moving and challenging environment. Ready for on call support during off business hours on a need basis. Ready to work in shifts. Team player. Job Location: Bangalore, Chennai, Mumbai Qualification : Masters in computer application (MCA) or Engineering in computer science field or BS Computer Science with a 3.0 GPA or other relevant degree.

Job Title: Capital Markets Operations New Associate Skill Required: Asset Management Asset Data Management Qualifications: Any Graduation Experience: 0 1 Year About Accenture Accenture is a leading global professional services company with expertise in digital, cloud, and security. With unmatched experience and specialized skills spanning over 40 industries, we offer Strategy & Consulting, Technology, Operations, and Accenture Song. Our vast network of 699,000 professionals delivers innovative solutions to clients in more than 120 countries, harnessing technology and human ingenuity to drive transformation. Learn more at www.accenture.com. About the Role As part of Applied Technology & Operations for Markets (ATOM), you will work on a multi-client processing service platform that enables trading and treasury entities to optimize operations. ATOM BPaaS utilizes cloud-hosted architectures to provide integrated IT and business process management services, ensuring efficiency and seamless trade processing. You will be part of the Investment Banking team, specializing in securities trading, equity issuance, and capital fundraising. Your primary focus will be Asset Data Management, where you will define and implement data management solutions to capture, validate, and enhance asset performance, including plant and equipment data, bill of materials, and maintenance plans. Key Responsibilities Solve routine problems using established guidelines and precedents. Collaborate primarily within your team and with direct supervisors. Follow detailed instructions for new assignments and moderate guidance for daily tasks. Contribute as an individual team member within a well-defined scope of work. Be prepared to work in rotational shifts as required. What We re Looking For Strong problem-solving skills Ability to meet deadlines Commitment to quality in execution Join us and be part of a team that transforms the financial landscape with cutting-edge technology and data-driven solutions! Qualification : Any Graduation

About Databricks At Databricks, we are driven by our passion for enabling data teams to solve the world s most challenging problems from building the next mode of transportation to accelerating medical breakthroughs. We achieve this by creating the world s leading data and AI infrastructure platform, empowering our customers to leverage deep data insights to transform their businesses. Founded by engineers and customer-obsessed, we thrive on solving technical challenges, whether it s designing next-gen UI/UX for data interaction or scaling services and infrastructure across millions of virtual machines. And we re just getting started. The Opportunity As one of the first Engineering Managers in the Software Engineering team at Databricks India, you will be at the forefront of building infrastructure and products at scale for the Databricks platform. You will lead a talented team working on complex and highly scalable systems, contributing to multiple domains, including: Resource management infrastructure for big data and machine learning workloads scalable, secure, and cloud-agnostic. Reliable, scalable services and client libraries that handle massive amounts of data across multiple regions and cloud providers. Developer tools for operating services across different clouds and environments. Services and infrastructure at the intersection of machine learning and distributed systems. The Impact You Will Have Build and lead an exceptional engineering team by hiring and retaining top talent. Ensure high technical standards through robust processes (e.g., architecture reviews, testing) and foster a culture of engineering excellence. Define and execute long-term roadmaps, collaborating with engineering and product leadership. Coordinate execution and unblock cross-team projects, ensuring alignment and timely delivery. What We Look For 10+ years of experience with large-scale distributed systems, including strong expertise in testing, monitoring, and defining SLAs. Proven experience as a Software Engineering Leader, building and scaling engineering teams from the ground up. Strong technical background, with extensive experience managing high-performing software engineering teams. Proven ability to partner with Product Management, Sales, and Customers to develop innovative features and products. BS (or higher) in Computer Science or a related field. About Databricks Databricks is the data and AI company, trusted by more than 10,000 organizations worldwide, including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500. We help unify and democratize data, analytics, and AI through the Databricks Data Intelligence Platform. Founded by the original creators of Apache Spark, Delta Lake, MLflow, and the Lakehouse architecture, Databricks is headquartered in San Francisco with offices across the globe. Qualification : BS (or higher) in Computer Science, or a related field.

About Databricks At Databricks, we are passionate about empowering data teams to solve the world s toughest challenges from creating the next mode of transportation to accelerating medical breakthroughs. We build and run the world s best data and AI infrastructure platform, enabling our customers to leverage deep data insights to transform their businesses. Founded by engineers and customer-obsessed, we thrive on solving technical challenges whether it's designing next-gen UI/UX for interacting with data or scaling our services and infrastructure across millions of virtual machines. And we re only getting started. The Opportunity As one of the first Engineering Managers in the Software Engineering team at Databricks India, you will lead a team of talented engineers to build infrastructure and products at scale for the Databricks platform. Our teams work across diverse domains, including: Resource Management Infrastructure: Power big data and machine learning workloads on a scalable, secure, and cloud-agnostic platform. Reliable, Scalable Services and Client Libraries: Handle massive amounts of data across multiple regions and cloud providers. Developer Tools: Help Databricks engineers operate services across different clouds and environments. Services and Infrastructure at the Intersection of Machine Learning and Distributed Systems. The Impact You Will Have Hire and grow a world-class engineering team, fostering a supportive and collaborative environment. Support engineers career development, providing regular feedback and cultivating future engineering leaders. Ensure high technical standards by implementing effective processes (e.g., architecture reviews, testing) and promoting a culture of engineering excellence. Collaborate with engineering and product leadership to define and execute long-term roadmaps. Coordinate execution and unblock cross-team projects, ensuring timely delivery and alignment with business objectives. What We Look For 12+ years of experience with large-scale distributed systems, including expertise in testing, monitoring, and defining SLAs. Proven track record as a Software Engineering Leader, with experience building and scaling engineering teams from the ground up. Extensive experience managing high-performing software engineering teams. Strong collaboration skills to partner with Product Management, Sales, and Customers in developing innovative features and products. BS (or higher) in Computer Science or a related field. About Databricks Databricks is the data and AI company, trusted by over 10,000 organizations worldwide, including Comcast, Cond Nast, Grammarly, and more than 50% of the Fortune 500. We help unify and democratize data, analytics, and AI through the Databricks Data Intelligence Platform. Headquartered in San Francisco, Databricks was founded by the original creators of Apache Spark, Delta Lake, MLflow, and the Lakehouse architecture, with offices across the globe. Qualification : BS (or higher) in Computer Science, or a related field.