Client Success Solution Specialist Jobs in Noida
94 Jobs Found
Specialist, Technical Professional Services
Fiserv
Position: Specialist, Technical Professional Services (Implementation Analyst) Work Type: Onsite Location: Noida, Uttar Pradesh, India About Fiserv: We are Fiserv, a global leader in fintech and payments. We move money and information that power millions of financial transactions daily quickly, reliably, and securely. Whether it s swiping a credit card, paying via a mobile app, or withdrawing cash, Fiserv is involved. If you want to make an impact on a global scale, join us and make a difference. Job Summary: The Implementation Analyst is responsible for leading successful implementations of Fiserv s solutions for new and existing clients. You will engage directly with clients from project kickoff through go-live, ensuring smooth and effective deployment. This fast-paced role requires flexibility, strong communication, and an ability to understand client business challenges to drive their success. Key Responsibilities: Lead end-to-end implementation projects for Fiserv s solutions. Engage with clients to understand their business challenges and opportunities. Use business analysis techniques and and tools to guide implementations. Manage multiple projects simultaneously, meeting deadlines and deliverables. Document client meetings and requirements accurately. Collaborate with internal teams and clients to ensure project success. Exercise sound judgment and decision-making to support client objectives. Demonstrate Fiserv values and contribute to team recognition programs. Basic Qualifications: Bachelor s or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted. Minimum 1 year of experience in direct customer/client project involvement or support. Preferred Skills & Experience: 3+ years of experience in direct customer/client project or support roles. Working knowledge of financial services branch front-end operations (Bank Operations, Teller, New Account Processing, Item Processing). Strong self-motivation, excellent time management, and ability to meet tight deadlines. Analytical skills to assess business needs, identify solutions, and manage requirements. Excellent written and verbal communication skills. Proficiency with MS Office Suite. Active listening skills for accurate documentation and client understanding. Ability to work both independently and collaboratively. Creative problem-solving and strong troubleshooting abilities. Self-accountability and organizational skills for effective project management. Qualification : Bachelors or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted.
Adobe Analytics Sr. Consultant
Adobe
Adobe Analytics Sr. Consultant Location: Noida, India Company: Adobe Employment Type: Full-time About Adobe At Adobe, we change the world through digital experiences. From global brands to individual creatives, we equip everyone with the tools to design and deliver exceptional customer experiences. Our inclusive culture values innovation, collaboration, and the next big idea maybe yours. The Opportunity As an Adobe Analytics Senior Consultant, you'll act as a strategic advisor to Adobe customers, helping them leverage Adobe Analytics to drive meaningful business outcomes. This client-facing role requires a unique blend of technical expertise, business insight, and strong communication skills. You ll guide customers and implementation partners through analytics strategy, solution design, implementation, and optimization, enabling them to progress along their digital maturity journey. What You ll Do Lead and manage multiple client engagements concurrently. Serve as the primary point of contact for clients and implementation partners. Deliver technical and strategic consulting to optimize Adobe Analytics implementation and use. Develop deep understanding of client business models, KPIs, and digital strategy. Provide solution design guidance and review technical documentation. Perform implementation audits and troubleshooting to ensure best-in-class quality. Share recommendations, industry best practices, and maturity roadmaps tailored to each client. Facilitate enablement and upskilling sessions with client teams. Collaborate closely with Adobe internal teams (engineering, product, support) to drive success. Create technical documentation, client reports, and presentations. Contribute to thought leadership and act as a recognized SME within Adobe and with clients. What You Need to Succeed 6 10 years of experience in digital analytics, data strategy, or web analytics. Strong hands-on experience with Adobe Analytics (Adobe Experience Cloud) implementation and architecture. Familiarity with JavaScript, HTML, tag management systems (e.g., Adobe Launch, Tealium, GTM), and web architecture. Strong understanding of digital marketing and analytics use cases (segmentation, funnels, attribution, etc.). Proven experience working directly with clients and cross-functional teams. Ability to translate complex technical concepts into actionable business recommendations. Excellent communication, presentation, and stakeholder management skills. Experience in consulting, solution design, or digital strategy roles preferred. Bachelor s or Master s degree in Computer Science, Marketing Analytics, or a related field. Be part of a global leader in digital experience innovation Work with the world s top brands and digital experts Enjoy a collaborative, inclusive, and forward-thinking culture Gain access to industry-defining tools and a clear career path Qualification : Bachelors or Masters degree in Computer Science, Marketing Analytics, or a related field.
Process Analyst Claims
Ibm India
A career in IBM Consulting means collaborating with global clients and being part of IBM BPO, a division that accelerates digital transformation with agile methodologies, process mining, and AI-powered workflows. You ll work with innovative companies to improve their hybrid cloud and AI journeys, supported by IBM s powerful technology platforms, including IBM Software and Red Hat. Curiosity, creativity, and continuous learning are at the heart of success at IBM. You ll be guided by mentors and coaches who encourage you to challenge the norm, explore new ideas, and deliver innovative solutions for a wide network of clients. Your Role and Responsibilities As a Process Associate Insurance (Claims), you will handle the processing of Life and Annuity Insurance Claims. You ll ensure timely and accurate claims investigation, processing, and payment, while meeting productivity and quality standards. Key Responsibilities: Investigate and process insurance claims, including validating documents and calculating benefit amounts. Release approved claims payments to beneficiaries. Meet daily, weekly, and monthly productivity and quality targets. Required Technical and Professional Expertise Graduate degree (except B.Tech/Technical Graduation/Law). Minimum 1.5 years of experience in Life/Annuities products Claims Processing. Excellent communication skills English (both written and verbal). Strong analytical skills, proactive mindset, and ability to identify issues and suggest solutions. Basic computer knowledge with a typing speed of 35 words per minute. Preferred Technical and Professional Expertise Proficiency in MS Office applications. Self-directed, ambitious, and target-driven achiever. Proven ability to analyze complex data with strong interpersonal and organizational skills. Qualification : Graduate degree (except B.Tech/Technical Graduation/Law).
Customer Success Architect
Lambdatest
About LambdaTest: LambdaTest is a leading cross-browser testing platform that helps developers and designers test web applications on a cloud grid of 3000+ real browsers. We empower teams to deliver flawless user experiences with advanced tools and infrastructure, maintaining our industry leadership in cross-browser testing solutions. About the Role: We are looking for a Customer Success Architect to help ensure the success of our clients. In this role, you will understand customer needs, provide strategic guidance, and deliver tailored solutions, collaborating with cross-functional teams to drive exceptional customer experiences. What You Will Do: Guide customers through onboarding and conduct training to maximize platform usage. Evaluate customer data to identify trends, challenges, and improvement opportunities. Organize Monthly and Quarterly Business Reviews to share updates, discuss challenges, and improve experiences. Work closely with Product, Engineering, Account Management, and Support teams. Run surveys and develop plans to improve customer satisfaction. Use knowledge of testing frameworks (Java+TestNG, Node.js, Python+Pytest, Cucumber, Katalon, etc.). Leverage tools like Sumologic and ticketing systems to track and improve customer experience. What You Should Have: Bachelor s degree in Computer Science, Engineering, or related field (preferred). 3-5 years in Customer Success, Technical Account Management, or Solutions Engineering within a SaaS or tech company. Strong experience in managing customer relationships and delivering tailored solutions. Hands-on experience with testing frameworks (Java+TestNG, Node.js, Python+Pytest, Cucumber, Katalon) and CI/CD integrations. Familiarity with tools like Sumologic and ticketing systems to track customer behavior. Excellent verbal and written skills to present complex information to technical and non-technical stakeholders. Strong focus on solving customer problems and building lasting relationships. Qualification : Bachelors degree in Computer Science, Engineering, or related field (preferred).
Director Delivery
Adobe
Role Overview: The Director of Delivery at ACS - GDC will lead a multi-disciplinary team delivering digital experience solutions to Adobe customers. This role encompasses practice management, team development, business performance oversight, and customer leadership. The director will collaborate with other practice managers, business units, and customers to drive the growth and success of Adobe s solutions. Key Responsibilities: Practice Management & Team Leadership: Align practice team with organizational goals; manage headcount and organizational needs. Own the recruitment, onboarding, and mentorship of team members. Lead internal communications, practice meetings, and performance reviews. Oversee business performance, including revenue acceleration, backlog management, and expense management. Ensure a balance between onshore and offshore resources to meet margin goals. Customer Leadership: Support pre-sales activities and approval of deals. Assist with customer-facing issues and engage in customer-critical discussions. Travel onsite to maintain relationships, gather feedback, and ensure the delivery of successful engagements. Thought Leadership & Collaboration: Contribute to thought leadership in industry verticals and technical/strategy competencies. Drive collaboration with internal teams like the Center of Excellence and Business Management. Support the development of reusable practices and methodologies, ensuring delivery readiness. Team Development & Mentorship: Lead the development of team members through mentorship, career planning, and feedback. Cultivate top talent and assist in career progression, including promotions and performance management. Plan and execute skill development initiatives in collaboration with enablement teams. Required Qualifications: Experience: 22+ years of experience, with at least 12 years in a consulting management role and 10+ years as a client-facing consultant. Proven experience leading teams in delivering enterprise-scale technology solutions, particularly in digital marketing and enterprise software. Experience in content management, web analytics, campaign management, and other digital marketing technologies. Track record of building new teams and driving organizational transformation. Skills: Strong verbal, presentation, and written communication skills, including executive-level communications. Excellent problem-solving, conflict resolution, and negotiation skills. Ability to collaborate with diverse teams and lead projects with varied strengths. Exceptional organizational, team-building, and leadership skills, with the ability to manage cross-functional teams in complex environments. Other Requirements: Ability to lead in an uncertain and ambiguous environment. Willingness to travel up to 50%.
Technical Product Specialist
S&p Global
The Team: The Enterprise Data Management team centralizes and manages diverse data on a single, resilient platform, delivering a unified version of the truth for trade, operational, risk, financial, and customer data. Through smooth data integration, validation, and distribution, Enterprise Data Management strengthens data governance, quality, and transparency, enabling firms to maintain ongoing compliance and control. Our award-winning platform is essential for large financial institutions, backed by a dedicated team focused on continuous improvement and successful client deployments. We are committed to enhancing the platform's capabilities, keeping it at the forefront of industry standards while providing exceptional support for client implementations. The Role: We are seeking a seasoned Enterprise Data Management Technical Specialist to join our dynamic team in Gurgaon, India, reporting directly to Raj Ethiraj. In this crucial role, you will lead the design, implementation, and configuration of sophisticated EDM solutions, ensuring data accuracy, consistency, and regulatory compliance. The Impact: As a key member of the Product Management team, you will play an essential role in steering the Agile development process, overseeing complex projects from inception to completion, and maintaining modules to ensure smooth functionality. What s in for you: You will collaborate closely with cross-functional teams, mentor junior team members, and contribute to the timely delivery of impactful product enhancements that drive business profitability. The ideal candidate will have a strong technical background, with a minimum of 6 years of hands-on experience in Enterprise Data Management, a deep understanding of financial data and capital markets processes, and exceptional communication and product management skills. Join us to drive the success of our award-winning Enterprise Data Management platform within the financial services industry. Key Responsibilities: Design, implement, and configure Enterprise Data Management solutions to align with client and product requirements. Lead complex Enterprise Data Management projects from inception to completion, ensuring timely delivery and high-quality results. Provide expert guidance on data management best practices, with a focus on accuracy, consistency, and regulatory compliance. Develop and optimize data matching and validation rules to enhance data integrity. Configure data integration processes from various sources, ensuring smooth and efficient data flow. Troubleshoot and resolve complex data issues, delivering effective solutions to minimize impact. Collaborate with cross-functional teams to ensure successful project delivery and alignment with business goals. Develop use cases, requirements, and user stories for product development. Mentor junior team members on Enterprise Data Management best practices and methodologies, promoting a culture of continuous learning and improvement. Work with Product Business Analysts and Project Managers to deliver on product requirements and implement client feedback. Establish key metrics to measure product success and propose new features that enhance the implementation process and improve efficiency. Contribute to an environment that encourages innovation, high productivity, and high quality. Work closely with UX processes and the UX team to conceptualize and visualize features to be delivered. Engage frequently with the development team to ensure alignment and effective communication throughout the project lifecycle. What We re Looking For: Minimum of 6 years of hands-on experience in configuring and implementing Enterprise Data Management solutions or similar platforms, with a deep understanding of financial data and capital markets processes. Strong technical background in software development and platform architecture, with proficiency in SQL and database management. Demonstrated leadership in shaping and delivering product strategies through close collaboration with various stakeholders, including Product, Commercial, Project Managers, and QA engineers. Expertise in agile methodologies and project management, with hands-on experience using tools like Azure DevOps and Confluence. Experience with multi-cloud deployments, particularly on AWS and Azure. In-depth knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Certifications in data management or relevant technologies are highly desirable. Comfortable working closely with UX teams, contributing to the conceptualization and visualization of product features. Proven ability to lead and manage project teams across diverse geographies, juggling multiple priorities and meeting tight deadlines. Exceptional communication, negotiation, and interpersonal skills, with a proven track record of influencing cross-functional teams and delivering results without formal authority. Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX. Excellent problem-solving abilities and a keen attention to detail, ensuring the delivery of high-quality, effective solutions to complex data challenges. Proficiency in writing clear and detailed User Stories, Use Cases, and acceptance criteria. A collaborative mindset, thriving in cross-functional teams that value innovation, productivity, and quality. Strong client-facing skills, capable of delivering successful projects and ensuring client satisfaction.
Specialist - Presales
Hcltech
Job Summary: The Specialist in Presales will be responsible for supporting presales activities related to network access control (NAC) solutions. This role requires a strong understanding of NAC technology, its application in securing network environments, and providing pre-sales support to customers. You will also be responsible for managing customer escalations, performing root cause analysis, and delivering solutions that meet service level agreements (SLAs). Additionally, this role involves ensuring high customer satisfaction (CSAT) and contributing to continuous improvements through value-adding activities. Key Responsibilities: Presales Support: Assist in presales activities related to Network Access Control (NAC), helping to understand client requirements, demonstrate solutions, and craft proposals. Escalation Support and Root Cause Analysis: Provide support for on-call escalations, diagnose and resolve issues related to NAC solutions, and conduct root cause analysis of the given problems. Ticket Management: Independently resolve tickets within the agreed SLA for ticket volume and resolution time. Quality and Compliance: Adhere to quality standards, regulatory requirements, and company policies while handling support tickets and presales activities. Knowledge Sharing and Training: Participate in value-adding activities such as updating and managing the knowledge base. Provide training to new employees and coaching to analysts to enhance their skills and productivity. Customer Satisfaction (CSAT): Ensure positive customer experience through First Call Resolution (FCR) and minimize rejected resolutions or reopened cases, thereby improving overall CSAT scores. Required Skills and Qualifications: Technical Expertise: Proficient in Network Access Control (NAC) solutions, with hands-on experience in managing and supporting NAC systems. Problem Solving and Troubleshooting: Strong problem-solving abilities to quickly identify and resolve technical issues related to NAC. Experience with Service-Level Agreements (SLA): Ability to independently handle escalations and resolve issues within the defined SLA. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders. Knowledge Base and Process Improvement: Knowledge and experience in creating, managing, and updating knowledge bases. Commitment to process improvements through documentation, training, and proactive issue resolution. Team Collaboration and Customer Focus: Experience in working in a collaborative team environment with a customer-centric focus to improve overall service quality. Qualification : Bachelor of Technology
Technical Product Specialist
S&p Global
The Role As an Enterprise Data Management Technical Specialist based in Gurgaon, India, you will spearhead the design, configuration, and implementation of cutting-edge EDM solutions. You will work closely with cross-functional teams, mentor junior members, and ensure accurate and compliant data management. Reporting to Raj Ethiraj, this role is pivotal in driving business profitability through impactful product enhancements. Key Responsibilities Solution Design & Implementation: Lead the design and configuration of EDM solutions tailored to client and product requirements. Project Leadership: Manage end-to-end EDM projects, ensuring timely delivery and high-quality results. Data Integrity & Compliance: Develop and optimize data validation and matching rules to ensure data accuracy, consistency, and regulatory compliance. Integration & Troubleshooting: Configure data integration processes from diverse sources and resolve complex data issues efficiently. Cross-Functional Collaboration: Partner with Product Business Analysts, Project Managers, and development teams to align on product goals and client feedback. Mentorship: Guide junior team members, fostering a culture of continuous learning and best practices in EDM. Metrics & Innovation: Establish product success metrics, propose new features, and drive innovation in implementation processes. UX Collaboration: Work with UX teams to conceptualize and visualize product features, ensuring user-friendly designs. Qualifications Must-Have Skills: Minimum of 6 years of hands-on experience in EDM solutions or similar platforms. Proficiency in SQL, database management, and platform architecture. Strong understanding of financial data and capital markets processes. Proven leadership in product strategy and stakeholder collaboration. Experience in Agile methodologies, with tools like Azure DevOps and Confluence. Familiarity with multi-cloud deployments (AWS and Azure). Knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Expertise in data governance and quality management. Nice-to-Have Skills: Certifications in data management or related technologies. Experience with key market data providers like Bloomberg, Reuters, and SIX. Strong problem-solving skills and attention to detail. Proficiency in writing User Stories, Use Cases, and acceptance criteria. Client-facing skills to ensure successful project delivery and satisfaction. What s in It for You? Collaborate with a global, cross-functional team. Contribute to the success of an award-winning EDM platform. Opportunity to work on cutting-edge technologies like automation, GenAI, and cloud platforms. Mentor and grow a high-performing team. Qualification : Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX.
Production Support Manager
Ntt Data
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Production Support Manager to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Responsible for Production Support & Operation of LifeSys Platform Responsible for client communication on critical issues. Participate in monthly governance/operations discussions with stakeholders Responsible for all internal KPI and external client SLA's for operations and Production Support scope Work with support team across regions (US, Canada and India) for resolutions of tickets and identifying permanent fix. Liaise with internal & external clients for weekly, bi-weekly and quarterly meetings / reports Works with internal Admin leadership for peak-season readiness Join weekly CAB meetings to review and approve the changes Join weekly project release meetings to review project elevations planned and arrange appropriate teams for support for post production validations Support sales / CE/CDE s on the upcoming new deals and provide appropriate information on estimation from support perspective. Generate monthly KPI and SLA reports and share with respective client stakeholders Participate in High Severity calls with SMOC and internal teams for logical closure of issues About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Institutional Sales Manager
Addverb Technologies
Position Title: Institutional Sales Manager CEO Office Location: Noida Department: CEO Office Institutional Sales Employment Type: Full-Time Role Overview We are looking for a driven and experienced Institutional Sales Manager to lead the adoption of our advanced robotics solutions across premier educational institutions in India including engineering colleges and high-end schools. You will play a key role in shaping the future of robotics education by promoting cutting-edge technologies such as Quadrupeds, Collaborative Robots (Cobots), AGVs, AMRs, and Exoskeletons. This is a high-impact role with strategic visibility, directly contributing to our mission of transforming the educational ecosystem and inspiring the next generation of robotics talent. Key Responsibilities Sales Strategy & Execution Identify and engage key decision-makers in engineering colleges, premium schools, and academic institutions. Develop and implement tailored sales strategies to meet and exceed revenue targets. Conduct compelling product presentations and live demos for faculty, management, and procurement teams. Stakeholder Engagement & Relationship Building Build and nurture long-term relationships with institutional stakeholders and decision-makers. Act as the key point of contact for clients throughout the pre- and post-sales journey. Market Research & Growth Opportunities Analyze market trends, customer needs, and the competitive landscape in the educational robotics sector. Identify new business opportunities and contribute to long-term sales planning. Solution Customization & Collaboration Design and propose customized robotics lab setups in collaboration with academic institutions. Work closely with internal product and technical teams to address product-related queries and ensure successful deployment. Marketing & Campaign Support Collaborate with the marketing team to design and execute targeted campaigns and promotional materials tailored for the education sector. Reporting & Feedback Prepare accurate sales forecasts, pipeline updates, and performance reports for leadership. Gather and relay customer feedback to help refine product offerings and go-to-market strategies. Required Skills & Qualifications 3 5 years of proven success in institutional sales, preferably in technology, robotics, or educational equipment. Strong understanding of the educational ecosystem in India, particularly in STEM and technical institutions. Excellent communication, presentation, and stakeholder management skills. Ability to translate complex technological solutions into simple, compelling value propositions for non-technical audiences. Self-starter with a solution-oriented mindset and the ability to work independently as well as collaboratively. Willingness to travel across India to engage with institutions and conduct on-site presentations. Work directly with the CEO Office and contribute to strategic growth initiatives. Be a part of India s largest robotics company, driving real impact in education and industry. Collaborate with a multidisciplinary team that values innovation, autonomy, and responsibility. Enjoy a flexible work culture, international exposure, and fast-track career growth opportunities.
Performance Marketing Manager (ppc | Programmatic | Meta Ads)
Emavens Consulting
Job Title: Performance Marketing Manager (PPC | Programmatic | Meta Ads) Company: eMaven Solutions Location: Noida Experience: 3 5 Years Employment Type: Full-Time About the Role: eMaven Solutions is looking for a Performance Marketing Manager to lead data-driven digital advertising campaigns across Google Marketing Platform, Facebook/Meta, LinkedIn, and Twitter. This role is ideal for a tech-savvy, results-oriented marketer with hands-on experience managing large-scale, ROI-focused campaigns for global clients. Key Responsibilities: Plan, execute, and optimize high-budget PPC, programmatic, and Meta (Facebook, Instagram) ad campaigns. Manage Google Ads, Bing Ads, Facebook Business Manager, and other paid platforms. Analyze campaign data, conduct audience segmentation, keyword research, and competitive benchmarking. Collaborate with creative teams to produce high-performing ad copy, creatives, and landing pages. Run A/B tests to refine messaging, targeting, and bid strategies. Track performance using Google Analytics, GTM, and attribution models. Coordinate with product, design, and content teams for integrated marketing efforts. Stay updated with ad tech trends, platform changes, and industry best practices. Qualifications: Bachelor s degree in Engineering, Marketing, or Business. 3 5 years of digital marketing experience (PPC, programmatic, Meta ads). Proven success managing global paid media campaigns across platforms. Strong proficiency in Google Ads, Meta Ads Manager, Google Tag Manager, Zapier, and analytics tools. Excellent data interpretation, reporting, and communication skills. Google Ads and Facebook Blueprint certifications are a plus. What s on Offer: Competitive salary & benefits. Flexible hours & remote work options. A growth-focused, collaborative team environment. Opportunities for professional development and leadership. Qualification : Bachelors degree in Engineering, Marketing, or Business.
Technical Architect - Aem Forms
Adobe
Technical Architect AEM Forms Location: Noida, India Company: Adobe Employment Type: Full-time About Adobe At Adobe, we transform the world through digital experiences. From emerging creators to global brands, we empower everyone to craft powerful visuals, videos, applications, and digital customer journeys. We're committed to inclusivity, innovation, and excellence and we believe your next big idea could help shape the future. The Opportunity We are seeking a passionate, hands-on Technical Architect AEM Forms to join our India Professional Services team. You ll play a pivotal role in delivering multi-solution consulting engagements, shaping architecture and implementation for clients, and driving business transformation using Adobe s digital experience technologies. What You ll Do Lead large, multi-solution consulting engagements, collaborating with Adobe clients and partners. Architect end-to-end solutions using AEM Forms and related Adobe Experience Cloud technologies. Serve as a trusted advisor to clients and partners across industries. Oversee multiple engagements simultaneously, balancing technical depth and client-facing leadership. Drive project discovery and solution design, collaborating with delivery and project managers. Tackle complex technical issues and lead review sessions on solution options. Mentor and lead teams of Adobe and partner technical experts. Contribute to the Adobe consulting community through best practices and strategic insights. Provide thought leadership across technical and strategic aspects of Adobe Experience Manager Forms. What You Need to Succeed 13+ years of experience in enterprise software development, with deep expertise in Java/JEE. Strong object-oriented design principles. Advanced hands-on experience in Adobe AEM Forms: Adaptive Forms & Fragments AEM Forms OSGi workflows OSGi components/services XDP development Document Services & Adobe LiveCycle modules (Forms, Process Mgmt, Rights Mgmt, Digital Signatures) Proficiency in SOAP/RESTful web services, HTML5, JavaScript, CSS3, jQuery, and AJAX. Experience working with RDBMS and Agile environments. Experience in LiveCycle upgrades (ES2, ES3, ES4) is a plus. Strong communication, client engagement, and leadership skills. Lead innovation on digital transformation initiatives with global impact Collaborate with top-tier clients and talented Adobe teams Work in an inclusive, mission-driven environment Access cutting-edge technologies and growth opportunities
Enterprise Sales Head
Cyfuture India Pvt Ltd
Job Responsibilities Drive sales growth and team development through the creation of Enterprise strategy, sales management and strategic leadership. Develop and execute business development strategy and plan - both short and long term. Steer the organization through early opportunity identification & management, account & partnership engagement, project level engagement & execution. Responsible for company sales targets, growth in profits and expansion of markets revenue generation from Enterprise Sales vertical. Competitively engage with all the business touch points including engaging with powerful strategic Enterprise departments, agencies and large business aggregators. Put in place Strategies and plans to ensure 100% presence across all emerging business opportunities within the identified business verticals & also ensure that the company emerges Competitive and winning positions. Apply both strategic go-to-market models and more tactical approaches aimed at growing profitable Enterprise engagements and revenue base. Interact with all functional heads of the client company to understand their business processes / complexities for mapping appropriate IT solutions. Build a cohesive, productive team, leverage individual skills and collective talents for making winning proposals and associated business development efforts. Mentoring, designing sales training and incentive programs. Manage the sales teams for effective market penetration and revenue generation. Co-ordinate, lead, motivate and mobilise the company s Sales, Pre Sales, Marketing and Delivery teams. Skill Requirement Bachelor's or Master s degree in Engineering, IT, marketing, business, or a related field, preferably from premiere institute. 10+ years of experience in IT Sales- Enterprise Vertical dealing in IT SOLUTIONS comprising Software, Hardware, Networking, Security, Cloud, Data center. Must be Well connected with OEMs in Server Storage, Networking, Security and Cloud Domain. Must have Technical Understanding of Technology, IT products, Cloud, Data Center, SI, Web Hosting, cloud migrations, deployment. Proven hands-on experience on any cloud platform GCP, AWS, AZURE, IBM, ORACLE. Deep understanding of Cloud Technologies (Cloud computing services). Passion for growing businesses. Excellent team handling and mentoring skill. Excellent communication skills. Strong decision-making and problem solving skills. Qualification : Bachelor's or Masters degree in Engineering, IT, marketing, business, or a related field, preferably from premiere institute.
Sr Solution Consultant - India Public Sector
Adobe
About Adobe At Adobe, we're changing the world through digital experiences. We empower everyone from emerging artists to global brands with the tools they need to design and deliver exceptional digital experiences. Our passion lies in enabling people to create beautiful, powerful images, videos, and apps that transform how companies engage with customers across every screen. We re on a mission to hire the best talent and are committed to providing an exceptional employee experience where respect and equal opportunity are at the forefront. We believe great ideas can come from anyone within the organization, and we re excited to see how you can contribute. Position Overview We are seeking a Senior Solution Consultant - India Public Sector to join our dynamic Solutions Consulting team based in Delhi NCR, India. This exciting role offers the opportunity to solve complex problems for Indian government and public sector clients, helping drive their digital transformation and innovation. You will be instrumental in identifying, building, and closing large-scale opportunities in collaboration with the Public Sector Business Lead. What You ll Do Become a Trusted Advisor: Understand the unique challenges and buying processes of public sector customers, offering insightful solutions. Develop & Present Solutions: Transform customer visions into actionable, high-quality solutions tailored to Adobe s capabilities. Align Technical Solutions: Ensure that technical demonstrations are aligned with the business goals and key metrics of government and public sector clients. Deep Sector Knowledge: Maintain a strong understanding of the evolving Indian government and public sector landscape to drive business outcomes. Collaborative Approach: Work closely with the Public Sector Business Lead and other teams to deliver compelling technical solutions. Deliver Compelling Presentations: Create transformative solutions and effectively articulate value, ensuring Adobe s core creative ethos is upheld. Strategic Leadership: Lead pre-sales activities, including discovery, sales presentations, demonstrations, and RFP responses for government and public sector entities. Key Responsibilities Partnering for Success: Collaborate with the Public Sector Business Lead to define strategy, vision, and technical solutions for government opportunities. Drive Technical Ecosystem: Own the alignment of Adobe technology to customer needs, ensuring seamless execution of large-scale public sector projects. Sales Goal Ownership: Coordinate deliverables to ensure that sales objectives are met and exceeded. Risk & Strategy Analysis: Provide insightful risk analysis and consult on structural updates to ensure alignment with business goals. Skills & Qualifications Proven Track Record: Significant experience in selling and delivering solutions for government and public sector entities. Comprehensive Adobe Knowledge: Strong understanding of Adobe s digital experience and digital media solutions. Team Collaboration: Ability to lead and manage extended teams, including partners and customers, to drive results. RFP Expertise: Expertise in crafting and defending successful RFPs and strategies. Presentation Skills: Proficient in building and delivering compelling presentations tailored to a variety of stakeholders, including bureaucrats and partners. Problem-Solving Ability: Strong critical thinking skills and ability to resolve complex challenges. Customer-Centric Approach: A proactive, self-managed professional dedicated to providing exceptional customer support and driving solutions forward. Adobe is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We value diversity and do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristics.
Senior Highway Engineer
Mott Macdonald
Job Description Due to recent success on the Routes to Market Regional Delivery Partnership framework, as part of a Delivery Integration Partner and in anticipation of an increase in workload in other areas we are looking for a Senior Engineer to join our Highways Design team. This is an opportunity to become a key part of our growing vibrant Highways Design Services team and contribute to achieving a high performing shared enterprise with our partners. You will be based in our Noida office.You will guide the team and our clients through approval processes including the discharge of associated conditions. Utilising your communication skills, you will support and develop staff members through mentoring and guiding team members in their technical and continued professional development. Additionally, you ll promote our health, safety and well-being policies and ensure these are adhered to within the team as well as ensuring design outputs meet our quality obligations and requirements set out in our Business Management System (BMS). Your responsibilities will also include: Technical competence in detailed highways geometry design and able to independently deliver work and integrate with larger project team with minimal supervision from senior staff. Preparation of concept and detailed design of 2D and 3D Roundabouts, priority junctions, signalized junctions, interchanges, generating earthwork quantities. A thorough understanding and/or experience of using 3-dimensional highway design software such as Civil3d, Open Roads, AutoTurn, and Signs and Line design software would be a distinct advantage. Must have good understanding of working in ProjectWise. Interacting and coordinating with other teams on various multi-disciplinary projects and contributing to project implementation of multidisciplinary schemes. Responding to client queries resulting from client reviews. Working within financial and program constraints. Preparing client presentations and supporting documentation Specifications Self-learner, motivated and team player. Adhering to Mott MacDonald safety, ethical and standard procedures.Understanding and implementing Mott Macdonald Quality Assurance procedures. Competent to check the work of more junior team members. Proficiency in MS Outlook, and MS office (Excel, Word, Power Point) is expected. Bachelor s or Master s degree in Civil Engineering. Minimum 8+ years working experience in design of Highways /Motorways/Drainage system for Highways Good written and spoken communication skills and be fluent in English Be aware of current and emerging technical guidance for highways and drainage; An ability to provide hands on mentoring and training of staff to ensure quality of output and continuous technical improvement. To produce designs based on planning strategies and construction specifications for drainage and highways. Must have a significant knowledge of engineering design, design software, technical consents process, adoption and contract procedures for the provision of highways, drainage, and utilities for new developments and regeneration projects. You will know how, if applied effectively, these skills combine to add value to a client s development proposal. Ability to manage numerous assignments at one time Proficiency in Micro-Station, In Roads, Open Roads, and/or Geopak /similar design software Experience in AutoCAD/AutoDesk and their suite of packages. Applied knowledge and understanding of DMRB ,AASHTO, MUTCD, and TxDOT Standards/Specifications/Guidelines. Experience / knowledge of various Design techniques in Highways projects. Proficiency in Microsoft Office (Word, Excel, Outlook) Strong written, verbal and interpersonal communication skills Committed team player; Chartered or Incorporated Engineer with a relevant professional institution such as ICE or CIHT (or equivalent) or suitable relevant experience Experience leading multi-disciplinary teams Good time management skills with the ability to prioritise your workload effectively Capability to work autonomously as well as collaborating within a team environment Job Profile Mott MacDonald s Highways Division delivers services across the entire project lifecycle. Whether we are planning, designing and implementing new roads, or maintaining, managing, improving and operating existing highway networks, we deliver innovation, cost certainty and added value through collaborative working with clients and a culture of continuous improvement. Our Highways Design Services is primarily based in the UK, delivering projects to clients such as Highways England and Transport Scotland. We specialise in design and construction, progressing schemes from option identification and appraisal through preliminary detail design to supervision of works on site. We also provide advice on procurement options and administer contracts from tender assessment through interim valuations to settlement of final accounts. We can offer (subject to Company s policy): - Agile and safe working environment - Competitive annual leave and sick leaves - Group incentive scheme - Group term life insurance, Workmen s compensation and Group medical insurance coverage - Short and Long-term Global employment opportunities - Global collaboration and knowledge sharing - Digital Innovation and Transformation Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. Qualification : Bachelors or Masters degree in Civil Engineering.
Java Developer - Team Leader/group Leader
Neugen Laboratories
Responsibilities: Project Ownership & Delivery: Own the complete delivery of assigned projects, ensuring they meet quality, scope, and timeline requirements. Manage multiple projects with a team size of 5-8 members, overseeing the entire project lifecycle. Track and manage project requirements and ensure successful implementation across different project phases. Stakeholder Management & Risk Analysis: Participate in business meetings with functional and delivery heads. Review contracts, assess risks, and perform risk mitigation exercises. Keep management informed of risks and mitigation strategies throughout the project. Planning & Process Compliance: Develop Software Development Plans, Configuration Management Plans, and Project Plans to guide project execution. Ensure adherence to process and system compliance throughout the project's lifecycle. Escalation & Issue Management: Handle escalations efficiently, whether internal or external, to maintain project timelines and quality. Team Coaching & Mentoring: Provide leadership by coaching and mentoring project team members. Offer necessary support to team members, ensuring that their professional growth is aligned with project goals. Conduct performance appraisals and counseling sessions for team members. Training & Development: Identify training needs (both technical and managerial) within the team. Implement necessary training programs to improve the team s capabilities. Quality Assurance: Ensure that the project complies with Newgen Quality Systems and Procedures to maintain high standards of delivery. Desired Profile: Education & Experience: B.E/B. Tech in Computer Science, Information Technology, or MCA (or an equivalent degree). A M. Tech is preferred. 4-8 years of relevant industry experience with a focus on development projects across various domains. Technical Skills: Proficiency in Core Java, JSP, Servlets, EJB, and Oracle/SQL. Good knowledge of SOAP/REST API, Multithreading, Web Application concepts, programming/logic writing, and data structures. Experience with database concepts, including table management, stored procedures, functions, queries, primary/unique keys, joins, referential integrity, normalization, and performance tuning. Understanding of system integration issues and configurable solution design. Industry Knowledge: Experience in banking retail loans and MSB (Managed Service Business) is an advantage. Project & Stakeholder Management: Ability to gather, analyze, and draw logical conclusions from project data. Strong stakeholder management skills and the ability to balance customer requests with team resources. People Management Skills: Proven ability to manage a team, handle performance and disciplinary issues, and deal with employee grievances. Experience in training, mentoring, motivating, and leading a team to success. Well-versed in attrition management and case handling. Travel Flexibility: Willingness to travel for short-term and long-term assignments within India or internationally, including client sites.
Senior Solution Architect
Ericsson-worldwide
Ericsson is a global leader in telecommunications equipment and services, providing solutions to mobile and fixed network operators. With over 1,000 networks across more than 180 countries, Ericsson's equipment supports more than 40% of the world's mobile traffic. We offer a diverse, performance-driven culture and innovative environment, allowing employees to enhance their potential daily. Our employees are united by a shared passion for winning and a strong responsiveness to customer needs, making us a trusted partner to our clients. At Ericsson, professional growth is encouraged through continuous learning and stimulating work experiences. Role: Senior Product Manager - Mobile Financial Services / Fintech As a Senior Product Manager, you will take the lead in product management, design, and deployment within the mobile financial services or fintech domain. You will have a direct impact on product strategy, deployment, and lifecycle management, ensuring alignment with company objectives and market needs. What You Will Do Experience & Leadership: Proven experience (13+ years) in product management, design, and deployment, especially in mobile financial services or fintech. Demonstrated success in leading and scaling product deployment teams with a history of designing and delivering innovative and successful solutions. Product Strategy & Design: Define and communicate the product vision and strategy for mobile financial services, ensuring alignment with company objectives and market opportunities. Lead the end-to-end product deployment lifecycle, from planning to execution and optimization, acting as the CSR (Core-3 role) or similar role responsible for solution scope. Collaboration & Stakeholder Management: Collaborate closely with cross-functional teams (engineering, design, marketing, sales) to ensure high-quality products are delivered on time. Manage stakeholders effectively, ensuring timely delivery and alignment with strategic goals. Market Research & Analysis: Conduct market research and competitive analysis to identify opportunities for innovation and growth in the mobile financial services sector. Customer-Centric Focus: Prioritize product features and enhancements based on customer feedback, business value, and strategic priorities. Foster a customer-centric culture within the team, ensuring the user experience and customer satisfaction remain top priorities. Key Performance Indicators (KPIs): Establish and track KPIs to measure product success, ensuring continuous improvement and optimization of product performance. What You Will Bring Extensive Experience: At least 13+ years of experience in product management, with a focus on mobile financial services or fintech. Proven leadership in scaling product deployment teams and managing complex product lifecycles. Strategic & Analytical Thinking: Strong strategic thinking and analytical skills, with the ability to synthesize market data and customer insights into actionable strategies. Agile & Tools Knowledge: Experience with Agile methodologies and product management tools (e.g., Jira, Confluence) is preferred. Regulatory & Industry Knowledge: Strong understanding of mobile technologies, user experience design, and financial services regulations. Exceptional Communication: Excellent communication skills with the ability to influence and inspire cross-functional teams. Customer-Centric Focus: Foster a customer-centric mindset across all levels of the organization, ensuring that product development aligns with user needs and satisfaction. Why Ericsson? Join a global leader in the telecommunications industry, making an impact on cutting-edge products in the mobile financial services domain. Work in a dynamic environment where innovation and professional growth are at the forefront of your career development. Be part of a diverse and performance-driven culture, where collaboration and customer success are key priorities.
Technical Specialist
Hcltech
Job Summary: As a Cloud Architect, you will be responsible for designing, architecting, and implementing solutions using Microsoft Azure services combined with various open-source and enterprise management solutions (such as Backup, Monitoring, Automation, etc.). You will collaborate with clients to define the technical architecture for Public Cloud Platforms (isolated public or hybrid). Additionally, you will support the implementation and consulting efforts for Enterprise Application Infrastructure and performance/availability life cycles. Key Responsibilities: Architecture and Design: Architect and design comprehensive cloud solutions using Microsoft Azure and integrate open-source/enterprise management tools to meet client requirements. Work with clients to define the technical architecture for public cloud platforms, including public isolated or hybrid cloud environments. Cloud Platform Management Solutions: Implement management solutions to support the Public Cloud Platform. Leverage your expertise in system integration, automation, and custom scripting technologies to optimize cloud performance. Scripting and Automation: Utilize scripting technologies (PowerShell, Perl, Shell, VB Scripting, Batch) for automation tasks, system integration, and cloud service orchestration. Server Builds and Maintenance: Oversee the build and configuration of both Windows and Linux servers for cloud solutions. Work on performance and availability lifecycle management of enterprise applications and infrastructure. Networking and Infrastructure: Ensure a strong understanding of cloud networking, virtualization technologies like VMware, and server hardware such as UCS, SUN, DELL, and HP. Integrate and optimize services for infrastructure management and remote management. Security and Compliance: Manage security-related concerns, including load balancers, security certificates, IIS, MS Clustering, and patch management (WSUS). Incident and Ticket Management: Provide support for on-call escalations, performing root cause analysis to resolve issues effectively and within SLA. Ensure timely resolution of tickets, adhering to agreed SLA for ticket volume and response time. Knowledge Base and Training: Maintain and update knowledge base articles, participate in team training, and mentor junior analysts and freshers. Client Relationship Management: Ensure a positive customer experience, aiming for First Call Resolution (FCR) and minimal case reopenings or rejected resolutions. Contribute to customer satisfaction (CSAT) by providing excellent support and resolving issues quickly. Skills and Experience Required: Public Cloud Knowledge: Extensive experience with Public Cloud Platforms (especially MS Azure). MS Azure Expertise: In-depth knowledge of MS Azure services and capabilities. Scripting Skills: Strong proficiency in PowerShell, Perl, Shell, VB Scripting, Batch, and other scripting technologies for automation and system integration. Windows/Linux Server Builds: Solid experience in building and maintaining both Windows and Linux servers in cloud environments. Cloud Networking & VMware: Strong understanding of cloud networking principles and VMware infrastructure (at least version 5.5). Infrastructure Management: Familiarity with UCS infrastructure, hardware from SUN, DELL, HP, and MS clustering. Security & Certificates: Knowledge of load balancing, security certificates, IIS configuration, and patch management (WSUS). ITIL Process: Knowledge of ITIL processes, including ticketing, problem management, change management, and emergency change processes. Client-Facing Experience: Proven ability to work with clients to gather requirements and define solutions, ensuring customer satisfaction and minimal case reopenings. Qualification : Bachelor of Technology
Account Manager
Hotelogix
Account Manager Location: Noida Experience: 2 4 years Role Overview We are seeking a proactive and customer-focused Account Manager to manage end-to-end client relationships and ensure maximum satisfaction and value delivery throughout the customer lifecycle. You will be the primary point of contact, supporting clients to achieve optimal results with our Hotelogix services. Key Responsibilities Own the entire client relationship from contract signing through account setup, training, go-live, and ongoing support. Conduct customer training sessions, refresher programs, and assist during the onboarding and go-live phases. Monitor customer usage and performance to identify opportunities for increased engagement and ROI. Proactively reach out to customers to provide business support and ensure their success with our services. Escalate customer concerns or potential risks to the Head of Global Support promptly. Build and nurture win-win relationships with new and existing clients. Coordinate with customers on renewals, payments, and contractual matters. Participate in regular account reviews with senior management to discuss service issues, revenue, profitability, and action plans. Maintain and adhere to internally defined SLA targets and contribute to process improvement initiatives. Adapt quickly to new technologies, processes, and organizational changes. Skills & Requirements Minimum Graduate with 2+ years experience in customer support, service, or account management. Strong analytical, organizational, and interpersonal skills. Excellent communication abilities with a customer-centric mindset. Proficient in MS Word, Excel, PowerPoint, and Outlook. Ability to multitask and thrive in a fast-paced environment. Professional, get-it-done attitude with high work ethics. If you re passionate about building strong client relationships and delivering exceptional service we want to hear from you!
Technical Architect
Hotelogix
Technical Architect Location: Noida Experience: 8+ years Role Overview We are looking for a highly skilled and self-motivated Technical Architect to design and lead the implementation of scalable and robust system architectures. You will work closely with delivery teams and customers to ensure technical solutions meet business needs, while driving quality and innovation across projects. Key Responsibilities Develop comprehensive architectural models and collaborate with delivery teams to bring them to life. Identify, assess, and mitigate technical risks throughout the project lifecycle. Lead project meetings with clients, providing technical guidance and aligning solutions with requirements. Design solution architectures that address both functional and non-functional requirements. Get hands-on with critical components, frameworks, and executable architecture to ensure robust implementations. Promote product quality through Agile practices, continuous integration, rigorous code and design reviews, and quality gating. Lead ideation, conceptualization, and prototyping of new product features and solutions. Drive innovation by developing proof of concepts (POCs) and exploring emerging technologies, especially in Cloud computing. Thrive in a dynamic, fast-paced environment with a rapidly growing customer base. Skills & Requirements Bachelor s degree or equivalent in Computer Science or related field. Minimum 8 years of experience in software development and architecture, preferably in enterprise or cloud environments. Proven expertise with Cloud technologies and modern architectural patterns. Strong analytical, organizational, and communication skills. Ability to adapt quickly to new technologies, processes, and organizational structures. Proficient in MS Office tools (Word, Excel, PowerPoint, Outlook). Self-driven, proactive, and able to work independently in a multitasking, fast-paced environment. Professional get-it-done attitude with high ethical standards. If you are passionate about architecture, innovation, and leading technical teams to deliver impactful solutions we d love to hear from you! Qualification : Bachelors degree or equivalent in Computer Science or related field
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