Client Support Engineer Jobs in Bengaluru

1299 Jobs Found

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Director Customer Success & Support

Secpod Technologies

15+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Director Customer Success & Support Location: Bangalore | Employment Type: Full-Time | Experience: 15+ Years About SecPod SecPod is a leading cybersecurity technology company dedicated to preventing cyberattacks through proactive security. Our core offering, the Saner Platform, helps organizations establish a strong security posture through preventive, automated, and intelligent cybersecurity solutions. Role Summary The Director of Customer Success & Support will own the post-sales customer journey, including onboarding, technical adoption, value realization, and retention. This role requires a technically strong leader with deep experience in cybersecurity or enterprise security SaaS products to lead CSMs, Onboarding Specialists, and Support Engineers. Key Responsibilities Customer Onboarding & Time-to-Value Lead onboarding programs for both Cloud/SaaS and On-Prem deployments. Standardize deployment and configuration procedures for rapid time-to-value. Collaborate with Product and Engineering to enhance the user onboarding experience. Technical Support & Escalation Management Lead Saner Platform Support operations and own critical KPIs: FRT, MTTR, CSAT, and backlog. Oversee Root-Cause Analysis (RCA) and Corrective/Preventive Actions (CAPA). Manage 24x7 support coverage and track feature requests and bugs with Product Management. Customer Success & Value Realization Own customer retention, renewal, and expansion outcomes. Develop success playbooks and adoption frameworks aligned with client security objectives. Conduct Executive Business Reviews (EBRs) and implement proactive churn recovery strategies. Team Leadership Scale and mentor a high-performance organization focused on customer empathy and accountability. Drive continuous upskilling in cybersecurity and SecPod product architecture. Required Experience & Skills Experience: 15+ years in Customer Success or Technical Support for cybersecurity/enterprise SaaS. Technical Proficiency: Strong knowledge of IT infrastructure, endpoint security, and Linux/Unix/Windows/Mac systems. Systems Knowledge: Experience with Zendesk, HubSpot, and Salesforce. Bonus Skills: Scripting (PowerShell/Python) and cybersecurity certifications. Education: BE / MCA or equivalent technical degree. Qualification : BE / MCA or equivalent technical degree

Director Customer Customer Success Support Customer Support
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Product Manager - Midas

Falconx

4-7 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Product Manager - Midas Location: Bangalore Department: Product Management Employment Type: Full-Time About FalconX At FalconX, we are a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the cryptocurrency markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges. Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, liquidity, and infrastructure found in conventional financial markets. As a comprehensive solution for digital asset strategies, FalconX enables seamless navigation through the evolving cryptocurrency landscape. The Role We are seeking a Technical Product Manager to focus on the technical and tactical aspects of our electronic trading platform, **Midas**. In this role, you will work closely with internal teams to build and maintain scalable, robust, and high-performance solutions for institutional customers. You will be responsible for managing the infrastructure, app layer, liquidity layer, and client-facing initiatives, ensuring the platform is optimized for reliability, speed, and scale. Key Responsibilities 1. Infrastructure Layer Management: Drive quarterly investments in **latency and reliability improvements** to enhance the core infrastructure of the platform. Ensure improvements in latency lead to measurable throughput gains, reduced slippage, and higher fill rates. Oversee technical enhancements and upgrades to maintain and scale the platform's infrastructure. 2. Application Layer Enhancements: Develop and enhance new order types and algorithms (e.g., Stop Loss, Partial Fills, Icebergs) to meet evolving market needs. Manage tech debt cleanup, including consolidating and updating configurations. Oversee **FIX infrastructure updates** to support new order types, scalability, and more dynamic spreading logic. Improve **API performance**, focusing on reducing outdated and slow API calls to match current scale. 3. Liquidity Layer: Transition away from primitive hedging models by increasing the sophistication of liquidity management. Develop APIs for liquidity providers (LPs) to enhance platform functionality and liquidity management. Build tools to track and report liquidity status and identify potential gaps in liquidity. 4. Client-Facing Initiatives: Collaborate with cross-functional teams to translate client needs into technical features and product requirements as the platform expands into new markets. Work closely with Sales and Revenue teams to ensure alignment of product development with client demands and technical capabilities. Support client onboarding and provide technical insights into the trading system to ensure a seamless user experience. 5. Day-to-Day Operations: Oversee proactive issue identification and resolution during Asia hours, ensuring system uptime and reliability. Track and report trading data and success metrics for product releases, ensuring timely and accurate performance metrics. Support revenue teams in technical conversations and assist in explaining technical challenges and solutions to clients and stakeholders. 6. Product Lifecycle Management: Own the product lifecycle from concept to execution, driving the Objectives and Key Results (OKRs) for Midas and other product initiatives. Write detailed Product Requirements Documents (PRDs) for technical improvements at the infrastructure and application layers. Create testing frameworks and test cases for product releases, ensuring high-quality standards are maintained. 7. Cross-Functional Collaboration: Collaborate with Engineering, Partnerships, Operations, and Compliance teams to capture all technical requirements for successful product launches. Ensure product features are delivered on time and meet the needs of internal stakeholders and customers. Qualifications Experience: 4-7 years of proven experience in technical product management with a focus on API development and management. Minimum 2 years of experience in brokerage, market-making, or institutional trading. Experience working with foreign exchange products or payment solutions is a must. Prior experience in digital assets or cryptocurrency markets is a bonus. Skills: Strong technical background with experience in managing complex trading systems and market infrastructure. Proficient in **API design and development**, with hands-on experience working with low-latency, high-performance systems. Ability to define and prioritize product requirements in collaboration with cross-functional teams. Excellent problem-solving skills, with the ability to navigate technical challenges in a fast-paced, evolving market. Strong knowledge of market-making and liquidity management in institutional environments. Excellent communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders. Education: Bachelor s or Master s degree in Computer Science, Engineering, or a related field (or equivalent practical experience). Innovative Environment: Work at the intersection of traditional finance and cutting-edge blockchain technology in a fast-paced, high-growth environment. Market Leadership: Play a crucial role in shaping the future of digital asset trading for institutional clients, helping to address key industry challenges. Collaborative Culture: Join a team of highly talented operators, engineers, and product managers working towards a unified mission of revolutionizing the crypto market. Career Growth: Gain exposure to a rapidly expanding industry and access to opportunities for learning and development. If you're passionate about digital assets, excited by technical challenges, and ready to have a direct impact on the future of institutional trading, we want to hear from you! Join us at FalconX to shape the future of the crypto market. Qualification : Bachelors or Ma...

Manager Product manager Midas Full-Time Product Management
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Senior Java Web Backend Engineer

Blueoptima

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Senior Java Web Backend Engineer Job Type: Full-time Location: Bengaluru Department: Engineering About BlueOptima: At BlueOptima, our vision is to become the global reference for optimizing the performance of software engineers across all industries. We provide industry-leading objective metrics in software development, enabling large organizations to deliver better software, faster, and at a lower cost through technology that pushes the limits of what has been done before. As a fast-growing global company, we ve consistently doubled our headcount and revenue year over year, without external investment. Our headquarters is in London, with additional offices in Mexico, India, and the US. Our diverse team consists of 210+ employees from 34+ nationalities and speaks over 25 languages. We foster an open-minded environment and encourage employees to create their own success stories within this high-performance atmosphere. Job Description: We are looking for a Senior Java Web Backend Engineer with extensive experience in designing, building, and maintaining scalable SaaS applications using Java/J2EE technologies. The ideal candidate will be a tech enthusiast, committed to excellence, and eager to take on a leadership role as a mentor to a team of talented engineers. You ll be part of a self-managed Agile team, where you will actively contribute to improving development processes, bringing new ideas to the table, and proposing improvements in methodology, management, and organization. Key Responsibilities: Application Development & Maintenance: Design, develop, implement, test, and maintain application software components. Requirements Analysis: Analyze client requirements and convert them into technical specifications, ensuring alignment with project goals. Feature Ownership: Take ownership of development for new features and continuous improvements to the platform. Performance Optimization: Identify and resolve performance bottlenecks, ensuring high scalability and efficiency of the system. Architecture Improvement: Identify architectural inefficiencies, and create and execute a roadmap to address and resolve them. Leadership & Mentorship: Lead and mentor junior developers, fostering their technical growth and career development. Client Interaction: Provide technical support to client-facing teams and occasionally interact with clients to resolve issues related to your component. What You Need to Succeed at BlueOptima: Education: Minimum Bachelor's degree in Computer Science or equivalent. Self-Sufficiency: Ability to work autonomously with minimal supervision. Problem-Solving Skills: Strong analytical and problem-solving capabilities, coupled with a can-do attitude. Agile Methodologies: Experience with Agile methodologies (e.g., SCRUM, Sprints) and leading small Scrum teams. Commitment to Excellence: Focused on completing tasks efficiently and reliably while identifying the best approach to solving complex problems. Must-Have Technical Skills: Java Expertise: 5+ years of experience with Java, J2EE/Java EE, Spring, and Spring Boot. Architectural Knowledge: Solid understanding of Monolithic, SOA, and Microservices architectures. Concurrency & Thread-Safety: Strong knowledge of Java concurrency patterns and experience building thread-safe applications. Database Skills: Expertise in relational databases, partitioning, indexing techniques, and SQL (PostgreSQL). System Design: Experience creating high and low-level design documents based on application architecture. Linux Proficiency: Familiarity with Linux shell and command-line tools. Testing Skills: Strong grasp of unit testing and integration testing frameworks. Cloud Platform Experience: Hands-on experience with cloud platforms like AWS, Azure, or Google Cloud (e.g., S3, EC2, Lambda). Message Queues & Streaming: Familiarity with message queues (e.g., Kafka, RabbitMQ, SQS) for high-performance, scalable systems. Monitoring & Logging: Experience with monitoring and logging tools (e.g., Prometheus, Grafana, Datadog, ELK Stack, Splunk). At BlueOptima, we believe in accelerating your career progression. You ll have the opportunity to strengthen your skills, take on diverse challenges, and quickly grow within the organization. We support your development every step of the way, with a clear path to leadership and technical expertise in a fast-paced, innovative environment. Qualification : Bachelor's degree in Computer Science or equivalent

Senior Java Web Backend Java Backend
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Java Associate Software Engineer

Blueoptima

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Java Associate Software Engineer Job Type: Full-Time Location: Bengaluru Department: Engineering About BlueOptima: At BlueOptima, we aim to be the global leader in optimizing the performance of software engineers across all industries. Our industry-leading objective metrics in software development help large organizations build better software, faster, and at lower costs using innovative technology. With a global presence spanning four countries London (HQ), Mexico, India, and the USA we ve seen consistent growth year over year, with no external investment. Our 115+ employees represent over 34 nationalities and speak more than 25 languages, contributing to a diverse and inclusive work environment. We foster an open-minded culture, empowering our employees to craft their own success stories in a high-performance setting. Job Description: We are seeking a Java Associate Software Engineer to join our dynamic engineering team in Bengaluru. This high-impact role offers the opportunity to work as an individual contributor, taking full ownership of features from inception to delivery. You will collaborate closely with stakeholders and product managers, applying your technical skills to create real-world solutions that make a difference for our users. If you're passionate about building quality applications, optimizing performance, and working in a collaborative team environment, we d love to have you onboard! Key Responsibilities: Development & Maintenance: Design, implement, test, and maintain high-quality Java-based application software. Architecture & Design: Participate in software and architectural development activities, ensuring scalable and robust solutions. Debugging & Support: Identify and resolve application issues, and provide timely support for client queries. Task Management: Provide accurate task estimates, clearly communicate progress, and identify risks or blockers. Performance Optimization: Perform performance tuning of application code to ensure efficiency and scalability across different service levels. Customer Interaction: Collaborate with clients to address and resolve any issues or concerns reported by users. Qualifications: Essential: Education: Bachelor s degree in Computer Science or a related field. Experience: 2+ years of hands-on experience in Java development. Technical Skills: Strong understanding of Java concurrency and concurrency patterns. Experience with Spring and Hibernate/ORM frameworks. Experience building RESTful web services. Solid understanding of SQL concepts and database interactions. Desired (but not required): Familiarity with Jira, Git for version control. Experience with TestNG or JUnit for unit testing. Knowledge of web application servers and database performance optimizations (e.g., partitioning, column indexing). Understanding of design patterns and their application in software development. At BlueOptima, you will not just be writing code you ll be contributing to the future of software engineering performance. You ll have the opportunity to take on true feature ownership, collaborate with talented engineers, and drive significant changes from start to finish. With an emphasis on learning and growth, you ll constantly improve your skills in a fast-paced, supportive environment. Qualification : Bachelors degree in Computer Science or a related field

Java Associate Java associate Software Associate software
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Application Engineer

Altem Technologies

1-4 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Application Engineer Department: Technical Location: Bangalore Experience: 1 4 Years Job Description We are looking for an enthusiastic and self-motivated Application Engineer with hands-on experience in Dassault Syst mes CATIA V5 and the 3DEXPERIENCE platform. This role requires strong technical aptitude, a passion for engineering solutions, and a willingness to travel to support customer needs. Candidates with familiarity in local industry practices will have an added advantage. Key Responsibilities Provide technical support and expertise on CATIA V5 and the 3DEXPERIENCE platform to clients across various industries. Conduct product demonstrations, training sessions, and technical workshops. Assist the sales team with pre-sales technical support, including understanding client requirements and proposing suitable solutions. Troubleshoot and resolve technical issues in a timely and professional manner. Maintain strong communication with customers to ensure satisfaction and ongoing support. Travel to client sites for implementation, support, and training as required. Stay updated on the latest developments in Dassault Syst mes products and industry trends. Requirements Educational Qualification: B.Tech/B.E./Diploma in Mechanical Engineering, Industrial Production Engineering, or Automobile Engineering. Experience: 1 to 4 years of relevant experience in a technical/application support role, preferably working with Dassault Syst mes solutions. Skills: Proficiency in CATIA V5 and familiarity with the 3DEXPERIENCE platform. Excellent communication and presentation skills. Strong problem-solving abilities and customer service orientation. Willingness to travel frequently for customer engagements. Knowledge of local industries and client needs is a plus. Qualification : B.Tech/B.E./Diploma in Mechanical Engineering, Industrial Production Engineering, or Automobile Engineering

Application Engineer Application engineer Full-Time Application engineering
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Design Engineer

Ebsl Automat

1-4 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Design Engineer Location: Bengaluru, Karnataka No. of Positions: 1 2 Industry: Home Automation & AV, Building Automation Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat is a leading provider of innovative home automation solutions, dedicated to enhancing everyday living through intelligent technologies. With a strong presence in the smart living and building automation industry, we offer an exciting and collaborative environment for engineering professionals to grow, innovate, and contribute to transformative projects. Position Overview We are looking for a Design Engineer with a passion for CAD modeling, automation, and system development. This role involves collaborating with engineering, drafting, and operations teams to develop accurate, efficient, and high-quality design solutions. If you're technically inclined, detail-oriented, and eager to contribute to cutting-edge smart automation systems, this opportunity is for you. Key Responsibilities Assist in the development and implementation of CAD modeling and drafting standards for consistent documentation and design. Collaborate with cross-functional teams to incorporate Design for Manufacturability (DFM) and Design for Assembly (DFA) into models and technical drawings. Continuously improve design automation processes to boost efficiency and accuracy. Support engineering operations with tools like spreadsheets, parts lists, BOM (Bill of Materials) generation, and calculation templates. Develop internal system procedures to maintain high-quality standards aligned with industry best practices. Document technical procedures, user manuals, and training materials. Provide technical training and support to team members when needed. Contribute to other engineering or development projects as assigned. Skills & Experience Must-Have: Bachelor's degree in Electrical Engineering or a related field. 1 4 years of relevant experience in industrial or design automation. Good verbal and written communication skills. Team player with the ability to work under tight deadlines. Strong attention to detail, creative problem-solving skills, and analytical thinking. Proficiency in CAD software and understanding of design principles. Experience with engineering tools, ERP systems, and MS Office Suite (Excel, Word, Outlook). Preferred/Good-to-Have: Experience in CAD automation or engineering application development (2+ years preferred). Ability to work as a full-stack developer (desktop, web, client platforms) is a plus. Passion for programming and self-driven learning. Ability to work in flexible shifts as required. Familiarity with home automation or building systems is advantageous. Who Can Apply Candidates with 1 4 years of relevant experience. Freshers with strong academic backgrounds and a passion for design & automation are also encouraged to apply. If you're looking to contribute to the future of intelligent living while advancing your engineering career, we invite you to be part of the EBSL Automat journey. Qualification : Bachelor's degree in Electrical Engineering or a related field

Design Engineer Design engineer Engineer design Full-Time
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Engineer - Distributed Control Systems (DCS)

Madox Technologies Pvt. Ltd

0-1 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Engineer - Distributed Control Systems (DCS) Location: Bengaluru Experience: 0 - 1 Year Openings: 1 About the Role: As a DCS Engineer, you will report to the Assistant Manager Engineering Services. Your primary purpose will be to manage the complete product lifecycle for DCS applications, encompassing software application development, hardware programming, and crucial commissioning and testing activities. This is a hands-on technical role that requires both strong analytical skills and a readiness to travel. What You'll Do: DCS Software Development: Develop and program software applications for Distributed Control Systems, with a focus on ABB 800xA. System Configuration: Gain hands-on experience and apply your knowledge in Control Builder, PG2 Graphics, Communication Protocols, and AC800M Hardware. Commissioning & Testing: Lead and execute the programming, commissioning, and testing of 800xA systems on-site. Customer Support: Provide excellent customer handling and support for Factory Acceptance Testing (FAT), ensuring client satisfaction. Project Lifecycle Management: Take responsibility for the entire project lifecycle, from initial software development through to final commissioning. Travel: Be prepared to travel extensively to customer sites across India for commissioning activities. What We're Looking For: Educational Qualification: A Bachelor's degree in Electrical and Electronics Engineering (EEE), Instrumentation, Electronics, or Electronics & Communication. Experience: 0 to 1 year of experience in a relevant engineering role. Technical Skills: Strong knowledge and hands-on experience with ABB 800xA Software Development. Proficiency in Control Builder, PG2 Graphics, Communication Protocols, and AC800M Hardware. Demonstrated experience in the complete project lifecycle from software development to commissioning in ABB 800xA. Excellent analytical skills to troubleshoot and optimize systems. Software Proficiency: Strong knowledge of Microsoft Office, Excel, and PowerPoint. Communication: Good communication skills in English for effective internal and external interactions. Physical Requirements: Must be physically fit and willing to travel to customer locations across all regions of India.

Engineer Engineering Engineer Engineering Services Engineer services
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Technical Support Engineer I/ Technical Support Engineer Ii

Zeta

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Technical Support Engineer I / II Location: Bengaluru, India Job Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch cutting-edge financial products. Founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform, Tachyon, is the world s first cloud-native, fully API-enabled processing stack. It brings together issuing, processing, lending, fraud and risk, core banking, and more into a unified offering. With over 20 million cards issued globally and trusted by some of the largest banks and fintechs, Zeta is redefining the banking infrastructure landscape. Backed by SoftBank, Mastercard, and other marquee investors, Zeta is valued at $1.5 billion and employs over 1700 professionals, with more than 70% in R&D. About the Role As a Technical Support Engineer I/II at Zeta, you ll be part of the Banking Technology Support team, responsible for troubleshooting, resolving, and escalating issues related to Zeta Tachyon a platform with 100+ APIs, multiple customer-facing interfaces, and extensive enterprise-grade infrastructure. This role offers the opportunity to work with high-performing engineering and product teams, support enterprise clients, and grow your career in the B2B SaaS + Fintech space. Responsibilities Customer Support: Provide first-level technical support to clients, resolving issues efficiently and maintaining high customer satisfaction. Incident Management: Monitor incoming support tickets, emails, and calls. Prioritize and manage based on urgency and business impact. Troubleshooting: Diagnose basic technical issues with banking systems, apps, or APIs using internal tools and knowledge bases. Documentation: Contribute to knowledge base articles, FAQs, and process documents to enhance self-service and internal efficiency. Escalation Handling: Escalate complex issues to L2/L3 teams with thorough documentation and coordinate for resolution. Collaboration: Work cross-functionally with engineers, business analysts, and system admins to resolve customer concerns. Compliance & Security: Ensure adherence to security, privacy, and regulatory standards when handling sensitive customer data. Required Skills & Competencies Strong problem-solving and debugging abilities. Excellent written and verbal communication skills; able to explain technical concepts to non-technical users. Customer-centric mindset with a focus on delivering prompt, quality service. Comfortable working in fast-paced, multi-tasking environments. Familiarity with: JIRA Postman Kibana, Grafana, Splunk (must-have) Exposure to ticketing systems and knowledge base platforms is a plus. Willingness to learn new tools and technologies in banking and payments. Experience & Qualifications Bachelor's degree in Computer Science, IT, or related engineering fields. 2.6+ years of overall experience in technical support roles within enterprise or banking technologies. At least 1 year of hands-on experience supporting enterprise-grade software products or platforms. Prior experience in the banking/payments/fintech domain is an advantage. Be part of one of the most innovative fintech platforms globally. Opportunity to work closely with industry leaders and high-growth enterprise clients. A culture of growth, learning, and empowerment. Equal Opportunity Employer Zeta is an equal opportunity employer committed to diversity and inclusion. We celebrate differences and are proud of our inclusive culture. Candidates from all backgrounds are encouraged to apply. Qualification : Bachelor's degree in Computer Science, IT, or related engineering fields.

Technical Support Technical support Engineer Technical engineer
AP

Senior Customer Support Engineer

Aptean

4+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Senior Customer Support Engineer Location: Bengaluru, India Employment Type: Full-Time, Regular Shift: 7:00 PM 4:00 AM IST Overview Aptean is seeking a skilled and dedicated Senior Customer Support Engineer to deliver exceptional technical and functional support for our ERP solutions, with a focus on process manufacturing and Microsoft Dynamics Business Central. You will play a vital role in ensuring high customer satisfaction by efficiently resolving issues, managing customer cases, and collaborating with cross-functional teams to handle escalations. Your expertise across all ERP modules and integrations will help us maintain strong client relationships and continuously improve our support processes. Key Responsibilities Deliver high-quality, timely support to customers across multiple channels (phone, email, live chat) while adhering to SLAs. Manage and document customer cases thoroughly, recording troubleshooting steps, resolutions, and recommendations. Monitor support metrics such as ticket closure rates, escalations, and customer satisfaction scores; provide actionable insights for improvement. Maintain a customer satisfaction score above 96%. Proactively identify trends in support cases to recommend process and product improvements. Ensure knowledge base content is accurate, comprehensive, and adheres to quality standards. Handle complex issues across all ERP modules including P2P, D2B, O2C, and R2R. Collaborate closely with other teams to resolve escalated cases efficiently and and professionally. Continuously build technical and functional expertise to increase self-reliance and reduce escalations. Qualifications Education: Bachelor s degree (required) Master s degree (preferred) Experience: 4 to 8 years in ERP product support, preferably in process manufacturing. Hands-on experience supporting Microsoft Dynamics Business Central (mandatory). Exposure to all ERP modules: Procure-to-Pay (P2P), Demand-to-Bill (D2B), Order-to-Cash (O2C), Record-to-Report (R2R). Technical Skills: Strong SQL knowledge. Windows Server administration and troubleshooting experience. Ability to handle ERP module integrations with add-on products. Soft Skills: Excellent verbal and written communication skills. Strong analytical and problem-solving skills. Ability to multitask and prioritize in a fast-paced environment. Work Conditions Shift-based work required: 7:00 PM to 4:00 AM IST. Reporting Reports to: Customer Experience (CXT) Manager No direct reports. Join a global leader in ERP solutions and be part of a collaborative team dedicated to customer success. We offer the opportunity to grow your skills, work with cutting-edge technology, and make a real impact in a fast-evolving industry.

Senior Customer Support Customer Support Engineer
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Lead AI/ML Engineer

Synechron

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position Title: Lead AI/ML Engineer Location: Bengaluru Bellandur (GTP) Employment Type: Full-time Job Summary Synechron is seeking a seasoned Lead AI/ML Engineer to lead cutting-edge initiatives in artificial intelligence and machine learning. This role requires deep technical expertise in AI/ML, including deep learning, NLP, computer vision, and generative AI, combined with strong leadership skills to manage teams and drive innovation. You will collaborate closely with stakeholders to deliver high-impact solutions and play a key role in shaping the company s AI-driven digital transformation. Key Responsibilities Lead end-to-end development of AI/ML solutions across use cases involving machine learning, deep learning, computer vision, NLP, and generative AI. Design and implement scalable models and algorithms, ensuring performance, accuracy, and interpretability. Collaborate with product owners, engineers, and business stakeholders to align AI/ML initiatives with strategic objectives. Mentor and guide data scientists and ML engineers to elevate technical quality and delivery standards. Continuously evaluate emerging AI technologies, frameworks, and methodologies to enhance team capabilities. Contribute to innovation strategy by identifying new business opportunities driven by AI/ML. Ensure data and model governance, ethical AI practices, and responsible deployment of AI solutions. Required Skills & Tools Core Competencies: Strong hands-on experience in machine learning, deep learning, NLP, computer vision, and generative AI. Expertise in Python (primary), with additional knowledge of R, SQL, Java, or C++. Deep understanding of statistics, linear algebra, probability, and algorithm design. Frameworks & Tools: TensorFlow, PyTorch, Keras, OpenCV, Hugging Face, spaCy, Scikit-learn, etc. Data processing tools like Pandas, NumPy, and Spark. Version control and CI/CD tools (e.g., Git, MLflow, Docker, Airflow). Methodologies: Proficient in Agile development and model lifecycle management. Experience with productionizing AI models and deploying them on cloud platforms (AWS, Azure, GCP). Experience 8 12 years of experience in AI/ML, Data Science, or related domains. Minimum 8+ years in a leadership or technical lead role driving successful AI/ML initiatives. Proven record of delivering high-impact AI/ML projects at scale. Experience mentoring and managing AI/ML teams in collaborative, cross-functional environments. Day-to-Day Activities Direct and oversee AI/ML model development, validation, deployment, and monitoring. Review project designs, provide technical oversight, and conduct code/model reviews. Drive research and experimentation to apply novel AI methods to solve real-world problems. Support proposal development and client engagements with AI/ML subject matter expertise. Foster a culture of continuous learning, innovation, and data-driven thinking. Qualifications Bachelor s or Master s degree in Computer Science, Data Science, Artificial Intelligence, or a related field. Relevant certifications (e.g., TensorFlow, AWS Machine Learning, Azure AI Engineer) are a plus. Soft Skills Strong leadership, team management, and mentoring capabilities. Excellent communication and stakeholder engagement skills. Strategic thinking with a passion for innovation and emerging technologies. Ability to thrive in a dynamic, fast-paced environment and lead through ambiguity. Diversity & Inclusion at Synechron Synechron is committed to a diverse and inclusive workplace. Through our Same Difference DEI initiative, we celebrate unique backgrounds and perspectives while fostering a respectful, empowering environment. We welcome applications from candidates of all identities and provide support through mentoring, internal mobility, and flexible work arrangements. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Artificial Intelligence, or a related field.

Lead Ai Ml lead Ai ml Engineer
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Senior Software Engineer, Customer Solutions

Commure

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Senior Software Engineer Customer Solutions Location: Bengaluru, India Employment Type: Full-time Department: Engineering About Commure Commure is revolutionizing healthcare with AI-powered technologies designed to eliminate administrative overhead and give clinicians more time with patients. Our platform combines advanced LLM AI, RTLS, and workflow automation to streamline clinical operations, improve patient engagement, and enhance care delivery. We support 250,000+ clinicians across hundreds of care sites nationwide and we re just getting started. If you're passionate about building life-changing solutions in one of the world s most vital industries, now is the time to join. About the Role As a Senior Software Engineer on the Customer Solutions team, you ll be instrumental in building and customizing applications on top of our Patient Experience Platform to address client-specific needs. Your work will directly impact how healthcare providers interact with our technology and serve patients better. Key Responsibilities Translate business and client requirements into scalable, maintainable technical solutions. Design, develop, and integrate customized applications and services using our core platform. Collaborate with internal teams and customers to prioritize features and maintain a customer-focused development backlog. Build long-term client relationships through technical leadership and delivery excellence. Implement and maintain observability through logging, monitoring, and alerting systems. Apply SRE and DevOps practices to improve stability and incident response. Coordinate testing and quality assurance activities in collaboration with QA teams. Stay informed on healthcare tech trends and integrate innovations into the platform. Participate in client-facing meetings to advise on feasibility, risks, and technical trade-offs. Mentor junior engineers and contribute to a strong engineering culture. Required Qualifications Bachelor's or Master s degree in Computer Science, Engineering, or a related field. 3+ years of professional software development experience. Frontend: React, Next.js, TypeScript Backend: Python, Node.js Cloud: Proficiency in AWS, Azure, or GCP with experience in cloud-native architectures CI/CD: Familiarity with tools like GitHub Actions, Google Cloud Build, etc. Infrastructure: Experience with Docker, Kubernetes, and IaC principles Monitoring & Observability: Implemented logging, tracing, and alerting systems Production Support: Experience with on-call rotations and incident response Strong communication and collaboration skills with cross-functional teams Experience working directly with clients to deliver technical solutions Understanding of APIs, webhooks, and third-party system integrations in healthcare Preferred Skills Familiarity with HIPAA, FHIR, HL7, and other healthcare standards Understanding of data privacy, compliance, and security best practices Strong problem-solving abilities and adaptability in dynamic environments Experience in client support, customization, or professional services engineering is a plus Why You ll Love Working at Commure + Athelas Mission-Driven Work Help transform healthcare through meaningful technology. Elite Backing Backed by General Catalyst, Sequoia, Y Combinator, and more. Explosive Growth 500%+ YoY growth pre-merger and Series D funded. Competitive Benefits Flexible PTO, health insurance, parental leave, and more (location-specific). Be part of the future of healthcare. Join Commure and help build intelligent, scalable systems that truly matter. Qualification : Bachelor's or Masters degree in Computer Science, Engineering, or a related field.

Senior Software Senior software Engineer Senior engineer
MG

Project Manager

Maxval Group

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Project Manager (Implementation Manager) Location: Bangalore, India About MaxVal MaxVal, established in 2004, is a leader in IP services focused on efficiency, cost-effectiveness, and continuous improvement driven by metrics-based processes. We pioneered tech-enabled IP solutions well before it became industry standard and today serve over 600 clients worldwide with sophisticated products and services. Our team of 725+ IP and tech experts continuously innovate to achieve both customer and employee success. Job Overview The Implementation Manager leads end-to-end delivery of Symphony implementation projects, ensuring client satisfaction, timely execution, and quality. This role requires strong communication, project planning, issue resolution, and cross-team coordination to successfully deploy and transition Symphony, MaxVal s Intellectual Property Management Software. Key Responsibilities Develop, maintain, and secure client approval for detailed project plans. Establish and manage clear communication channels with clients and internal teams throughout project lifecycle. Analyze project requirements, propose solutions, and secure management support to meet deadlines. Lead complete implementation process, ensuring smooth handover to support post-go-live. Identify and propose Change Requests and additional revenue opportunities beneficial to clients. Deliver client requirements on time, maintaining quality and adherence to Statement of Work (SOW). Coordinate with Product Engineering, Support, Annuities, Rules, and Paralegal teams for seamless project delivery. Drive at least three process improvements to optimize project delivery and client support. Keep functional bugs within defined limits for all production releases. Proactively communicate potential risks and schedule impacts to clients and management. Provide accurate project status updates as requested by management. Train self and team members on implementation methodologies and client data validation. Requirements Proven hands-on Project Management experience using industry tools. Strong skills in project estimation, planning, costing, and proposal/RFP development. Understanding of design and solution processes preferred. Experience managing fixed-price projects, controlling scope creep, and optimizing resource usage. Excellent verbal and written communication skills.

Project Manager Project manager Manager project Full-Time
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Tech Support Engineer

Limechat

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Tech Support Engineer Location: Bengaluru, India Company: LimeChat About LimeChat LimeChat is reimagining how businesses engage with customers through human-like conversations powered by AI, especially on platforms like WhatsApp. We're part of Y Combinator s Winter 2021 cohort and backed by top-tier investors. Over 300+ brands including HUL, ITC, Sugar Cosmetics, and Piramal Health rely on us to deliver smart, automated, and delightful customer experiences. Founded by IIT Delhi alumni and Forbes 30 Under 30 honorees, LimeChat is a fast-growing, mission-driven team obsessed with innovation, product excellence, and real-world impact. We see ourselves as an elite sports team, not a family. Everyone is an A-player and is expected to push themselves and their peers to new heights. If you're looking for hypergrowth, ownership, and the chance to work with cutting-edge technology in AI and automation, this is your opportunity. What You'll Do As a Tech Support Engineer, you ll be a key part of the Customer Success and Engineering loop diagnosing real-world issues and ensuring clients have a seamless experience with LimeChat s products. Key Responsibilities: Troubleshoot technical issues, analyze logs using Kibana, and identify root causes. Escalate unresolved bugs and issues to the engineering team with well-documented findings. Use SQL for running queries and retrieving data to fulfill client requests. Manage and resolve support tickets on Freshdesk and track bugs/issues in JIRA. Ensure resolution times meet SLA standards and strive for exceptional customer satisfaction. Work closely with product, QA, and engineering to continuously improve support operations. Contribute to the knowledge base and internal documentation for known issues and resolutions. Must-Have Skills Bachelor s in Computer Science, IT, or related discipline. Solid understanding of SQL and data query logic. Familiarity with Freshdesk (or similar ticketing tools) and JIRA for issue tracking. Excellent troubleshooting and debugging skills. Comfortable reading and interpreting application logs via tools like Kibana. Clear written and verbal communication skills. Strong customer-first mindset with a focus on resolution and relationship building. Able to work in a fast-paced startup environment and manage shifting priorities. Bonus Points For Experience in B2B SaaS support environments. Exposure to API debugging, postman, and developer tools. Ability to contribute to support automation or internal tooling. Be part of a YC-backed rocketship startup transforming how businesses interact with customers. Work alongside high-caliber teammates and learn faster than ever. Engage in real impact your work directly improves the product and customer happiness. Experience steep career growth and ownership from day one. Exposure to top global D2C and enterprise brands. Quotes We Live By: It s okay to fail. It s not okay to not try. Do the right thing when others are not looking. If you're ready to put your tech skills to work solving real customer problems and want to grow in a high-energy environment, LimeChat is the place for you. Apply now and join our journey. Qualification : Bachelors in Computer Science, IT, or related discipline.

Tech Support Tech support Engineer Tech engineer
DT

End User Computing Sales Engineer

Dell Technologies

4+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

End User Computing Sales Engineer Location: Bengaluru, India Company: Dell Technologies Team: Client Solutions Group Role Overview As a Sales Engineer, you will be a technical advisor to Dell's sales teams, helping define and present Dell's value in End User Computing (EUC) solutions. You'll guide customers through evaluations, proof of concepts, and solution demonstrations, ensuring successful adoption of Dell s client technologies. Key Responsibilities Collaborate with regional sales teams to create effective account plans. Deliver product demonstrations and proof of concept sessions. Help customers evaluate Dell s EUC portfolio (e.g., VDI, cloud clients, desktops, laptops). Provide technical support and best practices guidance. Engage in onsite and virtual customer meetings (some travel involved). Required Experience 4 6 years of experience in IT or technical pre-sales (e.g., systems admin, consulting, integration). Strong knowledge of EUC environments and endpoint deployment. Ability to manage multiple priorities in a dynamic setting. Preferred Skills Experience with virtualization and remote desktop tech: Citrix, VMware Horizon. Familiarity with Microsoft Server OS (2012/2016) and Windows 10. Systems Management and Technical Certifications are a plus. Dell offers a collaborative work environment, cutting-edge technology, and a focus on career growth and meaningful impact. You ll work with some of the best minds in tech, helping global organizations transform how they work and operate.

User Computing End user computing Sales Engineer
DT

Software Engineer 2

Dell Technologies

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Software Engineer Location: Bengaluru, India Team: Software Engineering Company: Dell Technologies Role Overview As a Software Engineer, you will contribute to designing and developing innovative software systems that meet evolving customer and business needs. You will participate in full-cycle development requirements, design, coding, testing, and deployment working on sophisticated platforms and technologies. Key Responsibilities Analyze and review software/storage requirements and specifications. Draft and interpret task specifications from verbal or written business requirements. Apply standard software lifecycle methodologies (Agile, CI/CD, etc.). Implement and support test strategies for robust software products. Write, debug, and enhance moderately complex programs. Essential Requirements 2 5 years of hands-on experience in software engineering. Strong knowledge in programming (C/C++/Java/Python, etc.) and debugging. Understanding of system software components like OS, firmware, BIOS, and device drivers. Familiarity with server, storage, and networking concepts. Ability to work on moderately complex systems with minimal supervision. Desirable Qualifications Bachelor s degree in Computer Science, Engineering, or related field. Exposure to embedded systems, tools, or utility development. Dell Technologies fosters a collaborative environment where innovation and impact are central to every role. You'll have the opportunity to work on cutting-edge products and contribute to the future of enterprise and client technologies, with the support of world-class teams. Qualification : Bachelors degree in Computer Science, Engineering, or related field.

Software Engineer Software Engineer Engineer software Full-Time
CL

Product Specialist Intern

Cloudsek

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Product Specialist Intern Cybersecurity Location: Bengaluru, Karnataka, India Internship Duration: 3 Months | Full-Time About CloudSEK CloudSEK is a cutting-edge AI-powered cybersecurity company that s revolutionizing the way digital threats are detected and mitigated in real-time. Founded in 2015 and headquartered in Singapore, we are committed to developing the fastest, most reliable AI and ML technology to identify, analyze, and resolve cyber threats. Our product suite includes: XVigil: Digital Risk Protection and Threat Intelligence Platform BeVigil: Attack Surface Monitoring and Threat Detection Tool SVigil: Contextual AI for Software Supply Chain Risk Management With rapid global expansion, including operations in India, Southeast Asia, and the Americas, CloudSEK has received accolades such as: NASSCOM-DSCI Excellence Award for Security Product Company of the Year NetApp Excellerator s Best Growth Strategy Award Series A funding of $7M to fuel growth and innovation Join us as we continue to redefine digital risk management! About the Role: Product Specialist Intern We are looking for enthusiastic Product Specialist Interns who are eager to learn and contribute to the cybersecurity space. If you have a passion for technology, client communication, and problem-solving, this is an excellent opportunity for you! As a Product Specialist Intern at CloudSEK, you will play a crucial role in supporting clients and helping them make the most of our cybersecurity products. Key Responsibilities Client Support & Communication: Act as the first point of contact for clients with product-related queries and issues. Provide assistance via email, phone, and online presentations. Troubleshooting & Issue Resolution: Identify, document, and troubleshoot customer issues, providing timely solutions or escalating to the relevant teams. Ownership & Accountability: Take ownership of client issues, ensuring they are resolved efficiently and follow through with the internal teams for prompt resolution. Process & Compliance Tracking: Ensure all processes are followed, and compliance standards are maintained. Product Knowledge & Updates: Stay updated on the latest cybersecurity trends, technologies, and product developments to better assist clients. Skills & Qualifications B.Tech Final Year Engineering students with a focus on Computer Science, Information Technology, or similar fields. Excellent verbal and written communication skills in English. Strong problem-solving capabilities and a keen interest in learning new technologies. Self-driven, with the ability to work independently in a fast-paced startup environment. Basic knowledge of CRM software and MS Office is a plus. Interest in Cybersecurity is a plus, but not mandatory. At CloudSEK, we believe in providing an environment where you can learn, grow, and develop your skills. As an intern, you will: Flexible working hours to promote work-life balance Access to free food, unlimited snacks, and beverages in the office Engage in team bonding activities, games, and music sessions we love to unwind together! A chance to work in an innovative, fast-paced startup culture that encourages creativity and learning If you're passionate about technology, client success, and want to contribute to the world of digital risk protection, CloudSEK is the place for you. Apply now for the Product Specialist Internship and gain hands-on experience with cutting-edge cybersecurity technologies! Qualification : B.Tech Final Year Engineering students with a focus on Computer Science, Information Technology, or similar fields.

Specialist Product specialist Intern Product Intern Full-Time
FI

Sap Delivery Manager

Fingentcorporation

10-12 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

SAP Delivery Manager Location: Bangalore Experience: 10 12 Years Employment Type: Full-time About Fingent At Fingent, we believe technology has the power to transform lives those who use it, build it, and benefit from it. We create software that is elegant, functional, and impactful, helping organizations solve complex challenges. We nurture a culture where talented individuals thrive and grow, bringing the best to themselves, their peers, and their clients. Role Overview We are looking for an experienced SAP Delivery Manager to lead and drive SAP S/4HANA implementation and migration projects. This leadership role requires deep technical expertise, outstanding communication skills, and strong experience managing delivery teams and enterprise clients. Key Responsibilities Lead end-to-end delivery of SAP projects, from scope definition to successful deployment. Provide architectural guidance to align SAP solutions with client business goals. Translate customer needs into technical specifications and functional solutions. Guide and support engineering teams during configuration, development, and deployment. Oversee resource allocation, team onboarding, and performance monitoring. Collaborate with stakeholders and executive teams to ensure transparency and alignment. Facilitate agile ceremonies including sprint planning, reviews, and retrospectives. Ensure high technical integrity and quality standards across SAP solutions. Manage project risks and ensure timely issue resolution. Provide mentorship and structured growth opportunities to team members. Maintain up-to-date documentation, project reports, and executive briefings. Required Skills and Experience 10 12 years of experience in SAP S/4HANA solution consulting, delivery, or systems integration. In-depth knowledge of SAP modules: FICO, MM, PP, SD, PLM, and APO. Strong ABAP development skills and expertise with interface technologies (Web Services, REST APIs, Java connectors). Solid understanding of SAP best practices and security concepts. Proven experience in SAP S/4HANA migration and greenfield/brownfield projects. Experience delivering technical demos and presenting to executive stakeholders. Exceptional communication, leadership, and team management skills. Ability to anticipate project risks and proactively mitigate them. Experience in mentoring, training, and upskilling technical teams. Preferred Traits Strategic thinker with attention to detail and strong problem-solving abilities. Strong interpersonal skills with a collaborative and inclusive mindset. Passion for innovation and continuous improvement.

SAP Delivery Manager Sap manager Delivery manager
M&

Data Engineer Ii

Mckinsey & Company

2-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Your Impact As a Data Engineer at QuantumBlack, you will collaborate with stakeholders, data scientists, and internal teams to develop and implement impactful data products and solutions. Your key responsibilities will include building and maintaining technical platforms for advanced analytics, designing scalable and reproducible data pipelines for machine learning, and ensuring information security within data environments. You will assess clients' data quality, map data fields to hypotheses, and prepare data for use in analytics models. Additionally, you will contribute to R&D projects, internal asset development, and participate in cross-functional problem-solving sessions with a variety of stakeholders, including C-level executives, to create innovative analytics solutions. You will be based in Gurugram, joining a global data engineering community, and work within cross-functional and Agile project teams alongside project managers, data scientists, machine learning engineers, other data engineers, and industry experts. You will collaborate directly with our clients, ranging from data owners and users to C-level executives. You will be aligned with one of our industry-focused practices: Pharma & Medical Products (PMP) or Global Energy & Materials (GEM). In these practices, you ll work on solving the most critical challenges for our clients in these sectors. PMP focuses on advancing the development and delivery of life-saving medicines and medical treatments, while GEM supports industries like chemicals, steel, mining, and energy to achieve operational excellence. GEMx and PMPx, the assetization arm of these practices, focus on creating reusable digital and analytics assets to support client work. As part of this team, you will help shape impactful solutions for large organizations, developing capabilities for sustained impact. Your Growth In this role, you will contribute to the frameworks and libraries that our teams of Data Scientists and Engineers use to progress from data to meaningful impact. You will have the opportunity to guide global companies through data science solutions, helping them transform and enhance performance across industries including healthcare, automotive, energy, and elite sports. Real-World Impact: You ll gain unique learning and development opportunities globally. Fusing Tech & Leadership: Work with the latest technologies and methodologies, with access to top-tier learning programs. Multidisciplinary Teamwork: Collaborate with data scientists, engineers, project managers, UX designers, and more to enhance performance. Innovative Work Culture: Creativity, passion, and wellness are central to our modern work environment, which includes insightful talks, training sessions, and a focus on work-life balance. Striving for Diversity: We celebrate diversity, with colleagues from over 40 nationalities, appreciating the value that diverse perspectives bring to the workplace. You are a highly collaborative individual who prioritizes impact over agenda. You enjoy learning from colleagues, challenging ideas thoughtfully, and working together to improve processes and solve problems. You believe in iterative change, experimenting with new approaches, and advancing quickly through constant learning and improvement. While we value using the right tech for the right task, our team often leverages technologies such as Python, PySpark, SQL, Airflow, Databricks, Kedro (our open-source data pipelining framework), Dask/RAPIDS, Docker, Kubernetes, and cloud solutions like AWS, GCP, and Azure. Your Role as a Data Engineer Collaboration: Work with business stakeholders, data scientists, and internal teams to create extraordinary, domain-focused data products (reusable assets) and deliver them to clients. Domain Expertise: Develop deep understanding of client industries and use creative techniques to deliver meaningful impact. Technical Platforms: Build and maintain technical platforms for advanced analytics engagements, spanning both data science and data engineering work. Data Pipelines: Design and implement robust, modular, scalable, deployable, and reproducible data pipelines for machine learning. Data Management: Ensure the security of data environments and compliance with information security standards. Data Wrangling: Assess data quality, map data fields to hypotheses, and prepare data for analytics models. Contribute to R&D: Participate in internal asset development and contribute to R&D projects to drive innovation. Cross-functional Problem Solving: Collaborate with internal teams and clients, including data owners and C-level executives, to create impactful analytics solutions. Your Qualifications and Skills Bachelor s degree in computer science or related field; Master's degree is a plus. 2-5 years of relevant work experience. Proficiency in at least one programming language such as Python, Scala, or Java. Strong experience with distributed processing frameworks (e.g., Spark, Hadoop, EMR) and SQL. Experience in commercial client-facing projects, particularly in close-knit teams. Ability to work with structured, semi-structured, and unstructured data, and identify linkages across disparate data sets. Clear communication skills to explain complex solutions effectively. Understanding of information security principles to ensure compliant handling of client data. Experience with cloud platforms (AWS, Azure, Google Cloud, Databricks) is highly desirable. Experience with CI/CD processes using GitHub Actions, CircleCI, or similar, and end-to-end pipeline development including application deployment is a plus. Qualification : Bachelors degree in computer science or related field; Master's degree is a plus.

Data Engineer Data Engineer Ii Engineer ii
OI

Senior Sql Java Application Support Engineer

Oracle India

2-4 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About Oracle FSGBU and Banking Consulting NACA: Oracle Financial Services Global Business Unit (FSGBU) is a world leader in providing IT solutions to the Financial Services industry. Oracle s customers include ten of the top ten Global Banks, ten of the top ten Insurance companies, ten of the top ten Securities firms, five of the top five Mutual Fund companies and four of the top five World Stock Exchanges. With the experience of delivering value-based IT solutions to over 840 financial institutions in over 130 countries, the FSGBU understands the specific challenges that financial institutions face: the need for building customer intimacy and competitive advantage through cost-effective solutions while, simultaneously, adhering to the stringent demands of a dynamic regulatory environment. Our solutions have the world's most comprehensive and contemporary banking applications and provide a technology footprint that addresses their complex IT and business requirements. Banking Consulting NACA which is a part of Americas Region under FSGBU - Consulting delivers Oracle Technology and Applications solutions for clientele in the North America, South America and Caribbean region. The service offerings include Application Implementation, Managed Services and Customization development services for Oracle Financial Services Software Banking products. Your Opportunity This gives you an opportunity to apply your technology knowledge, skills and experience to work in the Banking Consulting team with a new generation of Oracle Banking products in next generation architecture built leveraging the latest technologies. Utilize your communication and service skills to provide support in addition to problem solving and technical skills. Our Ideal Candidate Should have excellent communication and presentation skills and can willing to go that extra mile to attain perfection. Effective verbal and written communication skills. Should be bilingual. Able to have effective written and verbal communication in Spanish and English. Proactive, willing to take ownership, ability to quickly learn new technologies and take up new tasks and initiatives. Should have excellent problem solving, analytical and technical troubleshooting skills. Ready for working in shifts. Your Responsibilities Be primary point of contact for a portfolio of Enterprise clients, coordinating with the L3 support teams to drive issues to resolution. Provide immediate assistance to end users for incidents / problems involving FLEXCUBE/OFSLL products. Perform first level analysis and diagnosis of incidents / problems for end-users. Collaborate daily with the L3 support & development teams to ensure proper information is available to them to triage and fix software bugs. Maintain and create documentation around technical troubleshooting and best practices. Keep technical documentation and procedures up to date. Provide technical assistance as needed for troubleshooting and customer service. Ensure technical problems are resolved in a timely manner. Provide input regarding methods to increase operational efficiencies and technical product improvements. Become internal expert on supporting FLEXCUBE, OFSLL software. Use defined standards/tools/processes to achieve deliverables that meet quality expectations of Oracle / Client. Document all work in accordance with agreed standards/processes applicable for Oracle / Client. Adhere to defined Change Control Process of Oracle / Client. Comply with Oracle / Client audit / Compliance requirements. Perform proper handover / knowledge transfer at end of each assignment. Timely status reporting to supervisor. Timely submission of timesheets and expenses for Oracle / Clients. Your Qualifications Mandatory A minimum of 2 years working experience as L2 application support engineer for Banking/Financials services application. Able to perform Issue Tracking on Application and follow-up for resolution of same with stakeholders. Experience in supporting Web-based business applications. Moderate knowledge in writing complex SQL queries. Working knowledge in UNIX Operating System. Skilled in creating and maintaining technical documentation. Should be bilingual. Able to have effective written and verbal communication in Spanish and English. Optional Possess good understanding of Core Banking. Experience with web services. Prior experience in supporting FLEXCUBE, OFSLL products is an added advantage. Soft/Behavioral Skills Works under pressure and can manage SLA s. Customer-friendly communication and attitude. Strong analytical skills, attention to detail - a problem solver. Excellent organization skills, ability to systematize and prioritize. Customer service experience and problem-solving skills. Patience and understanding. Investigation and diagnostic skills. Ability to multi-task and work with team to meet deadlines. Experience Experience of 2 to 4 years. Experience as L2 application support engineer for Banking/Financials services application. Educational and Other Qualifications Master s in computer application (MCA) or Engineering in computer science field or BS Computer Science with a 3.0 GPA or other relevant degree. Work Environment Should be willing to work remotely as well as travel to client locations. Should be willing to take up FLEXCUBE Technical certifications in functional areas as and when required. Ability to work in a high pressure, fast moving and challenging environment. Ready for on call support during off business hours on a need basis. Ready to work in shifts. Team player. Job Location: Bangalore, Chennai, Mumbai Qualification : Masters in computer application (MCA) or Engineering in computer science field or BS Computer Science with a 3.0 GPA or other relevant degree.

Senior SQL Java Application Java application
IC

System Software Development Engineer

Intel Corporation

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: System Software Development Engineer Functional Safety Job Description: The Intel Client Computing Group (CCG) Edge Software division is seeking experienced professionals in system software development for embedded product applications. This role offers an exciting opportunity to be part of a high-impact team responsible for enabling Functional Safety (FuSa) Software/Firmware solutions for Intel Edge platforms. Key Responsibilities: Develop Functional Safety (FuSa) firmware and software solutions as part of the system software development team. Take ownership of specific software/firmware modules, ensuring their compliance with FuSa standards such as IEC 61508 and DO-178C. Conduct unit testing, static and dynamic analysis, and maintain traceability of requirements. Create software collaterals and documentation that meet FuSa standards. Perform integration activities for milestone releases, Best Known Configuration (BKC) updates, and user guide preparation for customer enablement. Qualifications & Requirements: Education: Bachelor's or Master's degree in Computer Science, Electronics, or a related field. Experience: Minimum 5+ years of experience in embedded system software development. Programming Skills: Proficiency in C/C++. Scripting Expertise: Experience with scripting languages such as Python and Perl for test case development. Operating Systems: Strong knowledge of Linux System Software and Real-Time Operating Systems (RTOS). Debugging & Toolchains: Hands-on experience with embedded software debugging tools and code versioning toolchains. Software Development & Integration: In-depth understanding of software development methodologies, integration processes, and source code management systems (e.g., GitHub). Collaboration & Communication: Excellent written and verbal communication skills, with a strong ability to document technical processes effectively. Soft Skills: Strong analytical, organizational, and problem-solving skills, with a proactive, resourceful, and self-motivated approach to work. About the Client Computing Group (CCG): The Client Computing Group (CCG) at Intel drives business strategy and product development for Intel's PC platforms, covering a range of form factors including notebooks, desktops, 2-in-1s, and all-in-one devices. Working closely with industry partners, CCG aims to deliver cutting-edge computing experiences that empower individuals to focus, create, and connect in meaningful ways. As Intel s largest business unit, CCG fuels innovation and advances Intel s mission to enrich lives through technology. Intel s Commitment to Diversity & Inclusion: Intel is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under local law. Intel offers one of the best total compensation packages in the industry, including: Competitive salary, stock options, and performance-based bonuses. Comprehensive healthcare, retirement plans, and paid time off. Professional development opportunities and career growth support. Qualification : Bachelor's or Master's degree in Computer Science, Electronics, or a related field.

System Software System software Development System Development

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