Client Support Jobs in Noida

Position Title: Technical Support Engineer / Sr. Technical Support Engineer Location: Noida Position Type: Full-Time Experience: 0 3 Years About DPD Technologies QueueBuster QueueBuster , a flagship product of DPD Technologies, is India s fastest-growing Mobile POS solution powering over 75,000+ merchants across industries like retail, restaurants, FMCG, electronics, and more. Our all-in-one POS platform simplifies business operations with features like Billing, Inventory, Khata (Digital Ledger), CRM, Loyalty Programs, and eStore integration. At DPD Technologies, we foster a culture of collaboration, creativity, and continuous learning, enabling teams to thrive and innovate in a fast-paced environment. Role Overview We are seeking a Technical Support Engineer / Sr. Technical Support Engineer who will be the first line of defense for resolving customer issues. You will work closely with our customers to understand their problems, troubleshoot software or hardware issues, and provide quick, effective resolutions. Your role is critical in ensuring a positive customer experience and maintaining high customer satisfaction. Key Responsibilities Respond promptly to merchant queries through email, phone, or Google Meet. Diagnose and troubleshoot POS software or hardware issues. Conduct online meetings with customers for issue resolution and product walkthroughs. Assist with merchant onboarding, including installation, configuration, and product training. Provide real-time support during and after deployment of POS solutions. Document technical issues and resolutions for future reference. Collaborate with internal teams (product, engineering, QA) to resolve complex issues. Be available for 24x7 support rotations (shifts/weekend coverage as required). Visit client locations for troubleshooting and escalated support (when necessary). Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 0 3 years of experience in Technical/Application Support or a related customer-facing technical role. Strong problem-solving skills with the ability to troubleshoot complex software/application issues. Excellent written and verbal communication skills. Strong interpersonal skills with a customer-centric mindset. Ability to manage multiple tasks and work independently in a fast-paced environment. Willingness to travel for on-site support, when required. Preferred Qualifications Prior experience supporting POS software or retail tech products. Familiarity with mobile apps, Android-based systems, or cloud-based applications. Knowledge of ticketing tools and support documentation systems. A collaborative, growth-driven work environment. Exposure to cutting-edge retail tech. Opportunities to interact with diverse businesses and industries. Flexible and empowering company culture. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Position: Specialist, Technical Professional Services (Implementation Analyst) Work Type: Onsite Location: Noida, Uttar Pradesh, India About Fiserv: We are Fiserv, a global leader in fintech and payments. We move money and information that power millions of financial transactions daily quickly, reliably, and securely. Whether it s swiping a credit card, paying via a mobile app, or withdrawing cash, Fiserv is involved. If you want to make an impact on a global scale, join us and make a difference. Job Summary: The Implementation Analyst is responsible for leading successful implementations of Fiserv s solutions for new and existing clients. You will engage directly with clients from project kickoff through go-live, ensuring smooth and effective deployment. This fast-paced role requires flexibility, strong communication, and an ability to understand client business challenges to drive their success. Key Responsibilities: Lead end-to-end implementation projects for Fiserv s solutions. Engage with clients to understand their business challenges and opportunities. Use business analysis techniques and and tools to guide implementations. Manage multiple projects simultaneously, meeting deadlines and deliverables. Document client meetings and requirements accurately. Collaborate with internal teams and clients to ensure project success. Exercise sound judgment and decision-making to support client objectives. Demonstrate Fiserv values and contribute to team recognition programs. Basic Qualifications: Bachelor s or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted. Minimum 1 year of experience in direct customer/client project involvement or support. Preferred Skills & Experience: 3+ years of experience in direct customer/client project or support roles. Working knowledge of financial services branch front-end operations (Bank Operations, Teller, New Account Processing, Item Processing). Strong self-motivation, excellent time management, and ability to meet tight deadlines. Analytical skills to assess business needs, identify solutions, and manage requirements. Excellent written and verbal communication skills. Proficiency with MS Office Suite. Active listening skills for accurate documentation and client understanding. Ability to work both independently and collaboratively. Creative problem-solving and strong troubleshooting abilities. Self-accountability and organizational skills for effective project management. Qualification : Bachelors or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted.

Job Title: Search Engine Optimization (SEO) Executive Company: eMaven Solutions (Implicit from previous context, but can be added explicitly if needed for the standalone response) Location: Noida Experience: 1 2 Years Employment Type: Full-Time About the Role: We re seeking a results-driven and enthusiastic SEO Executive to join our digital marketing team. The ideal candidate will have 1 2 years of hands-on experience in both On-Page and Off-Page SEO, as well as Social Media Optimization (SMO). If you are passionate about organic growth, web visibility, and campaign performance, this role offers a great opportunity to grow your digital marketing career. Key Responsibilities: Execute and manage On-Page and Off-Page SEO strategies across websites. Perform keyword research, competitor analysis, and develop optimization strategies. Optimize web content, title tags, meta descriptions, and internal linking structures. Track and report on keyword rankings, website traffic, and other KPIs using Google Analytics and Google Search Console. Conduct regular technical audits and implement fixes for improved performance. Build high-quality backlinks through content marketing, outreach, and ethical link-building tactics. Manage SMO activities on Facebook, LinkedIn, Twitter, and Pinterest, including content posting and user engagement. Stay updated with the latest Google algorithm changes (Panda, Penguin, etc.) and SEO best practices. Support and execute online marketing campaigns and client projects as needed. Skills & Qualifications: 1 2 years of SEO/SMO experience. Strong command of English writing skills and web content optimization. Proficient in SEO tools: Google Analytics, Google Search Console, Ahrefs, SEMrush, etc. Familiarity with Facebook page promotion and social engagement techniques. Knowledge of white-hat link-building techniques and content-based SEO strategies. Ability to generate and increase relevant website traffic and rankings. Postgraduate or PG Diploma in Digital Marketing or related field preferred. What s in It for You: Exposure to high-impact SEO projects and campaign execution. Opportunity to learn and grow in a dynamic digital marketing environment. Collaborative and creative team culture. Competitive salary and career advancement potential. Qualification : Postgraduate or PG Diploma in Digital Marketing or related field preferred.

Adobe Analytics Sr. Consultant Location: Noida, India Company: Adobe Employment Type: Full-time About Adobe At Adobe, we change the world through digital experiences. From global brands to individual creatives, we equip everyone with the tools to design and deliver exceptional customer experiences. Our inclusive culture values innovation, collaboration, and the next big idea maybe yours. The Opportunity As an Adobe Analytics Senior Consultant, you'll act as a strategic advisor to Adobe customers, helping them leverage Adobe Analytics to drive meaningful business outcomes. This client-facing role requires a unique blend of technical expertise, business insight, and strong communication skills. You ll guide customers and implementation partners through analytics strategy, solution design, implementation, and optimization, enabling them to progress along their digital maturity journey. What You ll Do Lead and manage multiple client engagements concurrently. Serve as the primary point of contact for clients and implementation partners. Deliver technical and strategic consulting to optimize Adobe Analytics implementation and use. Develop deep understanding of client business models, KPIs, and digital strategy. Provide solution design guidance and review technical documentation. Perform implementation audits and troubleshooting to ensure best-in-class quality. Share recommendations, industry best practices, and maturity roadmaps tailored to each client. Facilitate enablement and upskilling sessions with client teams. Collaborate closely with Adobe internal teams (engineering, product, support) to drive success. Create technical documentation, client reports, and presentations. Contribute to thought leadership and act as a recognized SME within Adobe and with clients. What You Need to Succeed 6 10 years of experience in digital analytics, data strategy, or web analytics. Strong hands-on experience with Adobe Analytics (Adobe Experience Cloud) implementation and architecture. Familiarity with JavaScript, HTML, tag management systems (e.g., Adobe Launch, Tealium, GTM), and web architecture. Strong understanding of digital marketing and analytics use cases (segmentation, funnels, attribution, etc.). Proven experience working directly with clients and cross-functional teams. Ability to translate complex technical concepts into actionable business recommendations. Excellent communication, presentation, and stakeholder management skills. Experience in consulting, solution design, or digital strategy roles preferred. Bachelor s or Master s degree in Computer Science, Marketing Analytics, or a related field. Be part of a global leader in digital experience innovation Work with the world s top brands and digital experts Enjoy a collaborative, inclusive, and forward-thinking culture Gain access to industry-defining tools and a clear career path Qualification : Bachelors or Masters degree in Computer Science, Marketing Analytics, or a related field.

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Fund Accounting Lead | Private Credit | NAV Calculation | Accounting & Financial Reporting | Noida Location: Noida, Uttar Pradesh, India Position: Fund Accounting Lead - Private Credit & Hedge Funds Department: Accounting MS Years of Experience: 6 to 12 years Open Positions: 1 Job Description: We are seeking an experienced Fund Accounting Lead to manage and oversee the accounting functions for private credit investments and hedge funds in Noida. In this leadership role, you will supervise a team of accountants, ensure timely and accurate financial reporting, and maintain compliance with industry standards and regulations. You will also play a key role in process improvements, risk management, and stakeholder communication. Key Responsibilities: Leadership & Supervision: Lead, mentor, and manage a team of accountants specializing in private credit accounting. Allocate tasks effectively, monitor team workload, and ensure timely completion of deliverables. Conduct performance reviews and provide constructive feedback to team members. Accounting & Financial Reporting: Oversee the preparation and review of financial statements and reports related to private credit investments. Ensure accurate accounting treatment for complex instruments such as debt structures, derivatives, and securitized products. Implement and maintain strong internal controls to ensure compliance with accounting standards like GAAP and IFRS, as well as regulatory requirements. Review fund expense allocations, income accruals, and investment valuations for accuracy. Process Improvement: Identify and implement process enhancements to streamline accounting operations and improve efficiency. Develop and maintain robust internal controls to ensure data integrity and compliance. Drive the implementation of improvements for accuracy and operational performance. Compliance & Risk Management: Ensure adherence to internal controls, policies, and procedures related to private credit accounting. Support internal and external audits, providing necessary documentation and explanations. Ensure proper risk management practices are in place for the accounting team. Stakeholder Communication: Serve as the primary point of contact for private credit accounting-related inquiries from both internal and external stakeholders. Prepare and present financial reports to senior management, investors, and clients. Core Activities: Prepare monthly financial reporting packages for Hedge Funds, including the determination of Net Asset Value (NAV), and preparing Statements of Asset and Liabilities and Profit and Loss Statements. Perform daily reconciliation of accounts between Geneva and Custodian/Prime Broker. Accurately accrue fund income and expenses, including management fees, performance fees, and other relevant charges, in line with applicable accounting standards. Ensure accurate and timely processing of capital activities, including subscriptions, redemptions, transfers, rollups, capital commitments, and calls. Prepare Investor and Client Reports, including Audit confirmations, Trade confirmations, etc. Assist with New Client Onboarding and the implementation of new fund structures. Required Skills and Experience: 6+ years of experience in fund accounting, specifically within private credit or hedge funds. Strong understanding of NAV calculation, investment valuations, and accounting standards (GAAP, IFRS). Extensive experience in financial reporting and regulatory filings related to private credit investments. Proven experience in accounting systems (e.g., Geneva) and managing complex financial transactions. Excellent knowledge of internal controls, compliance, and risk management in fund accounting. Strong leadership skills, with the ability to mentor and develop a team of accountants. Effective communication skills for presenting financial reports and interacting with stakeholders. Experience with audit support and managing client inquiries related to fund accounting. Preferred Skills: Prior experience in private equity or hedge fund accounting. Experience with client onboarding and the implementation of accounting systems and processes. Familiarity with performance fee and management fee calculations in the context of private credit funds.

Operations Analyst | Client Support | Accounting | SQL | Test Case Management | Noida Location: Noida, Uttar Pradesh, India Position: Operations Analyst Department: Accounting MS Experience: Up to 2 years Open Positions: 1 Job Description: We are looking for an Operations Analyst to join our dynamic team in Noida. This role will involve providing essential functional support for client queries and issues, as well as assisting with new client onboarding and test case management for new features. You will also collaborate closely with the Product Development team to test and ensure the quality of new features, replicate client data, and execute test case scenarios. The ideal candidate should have strong communication skills, basic accounting knowledge, and experience with Excel and SQL. Key Responsibilities: Support Activities: Client Query Resolution: Provide functional support for client queries and issues, ensuring quick and efficient resolution. Issue Coordination: Work closely with support and development engineers to resolve client issues in a timely manner. Client Communication: Communicate with clients via email to address their concerns, provide updates, and ensure satisfaction. Non-Support Activities: Client Onboarding: Assist with the onboarding of new clients, ensuring a smooth implementation process and successful setup. Test Case Development: Collaborate with the Product Development team to build test cases for new features, ensuring functionality and accuracy. Sanity Testing: Perform sanity testing, replicate client data, and ensure proper functionality of features before release. Test Case Execution: Run, execute, and update test case scenarios as part of the feature testing process, ensuring high-quality deliverables. Required Skills and Experience: Strong Communication Skills: Ability to communicate clearly and effectively with clients and internal teams via email and other communication channels. Accounting Knowledge: Basic understanding of accounting principles and related processes. Excel Skills: Proficiency in Excel for data analysis, reporting, and managing client information. SQL Knowledge: Experience with SQL for querying databases and ensuring the accuracy of data. Accounts Payable: Basic knowledge of accounts payable processes and operations. Experience: Up to 2 years in a related role, preferably within a client support or operations capacity. Preferred Skills: Experience in client onboarding and product testing. Familiarity with Product Development and collaboration across teams to define test cases. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

Job Description: Project Manager (Digital Marketing - SEO) Preferred Experience: Exposure to US/International Clients (Preferred). Prior experience in Digital Marketing (SEO), Project Coordination, or Project Management roles. Key Responsibilities: Manage projects and establish professional and profitable relationships with key personnel and clients. Coordinate with various departments (support, service, technology) to ensure seamless client account management. Oversee client receivables, monthly retention planning, and execution. Document client requests and feedback to ensure timely follow-up and resolution. Achieve strategic customer objectives and account plans defined by management. Lead solution development efforts to address customer needs while keeping internal teams updated. Maintain a consistent schedule of online meetings to manage performance objectives and customer expectations. Skills & Qualifications: Excellent written and verbal communication skills. Ability to engage and generate interest during client interactions (calls & emails). Strong relationship-building skills (internal, external, and cross-cultural). Ability to maintain a positive and motivational attitude under pressure. Proficiency in MS Word, MS Excel, and MS PowerPoint. Project Management, Digital Marketing, and Technical skills are preferred. Fixed working hours 5 days a week. Attractive incentives. Young and vibrant work culture. Preferred Location: Noida

Job Description: IT Project Manager Preferred Experience: Exposure to US/International Clients (Preferred). Prior experience in Project Coordination or Project Management roles. Key Responsibilities: Manage projects and establish productive, professional, and profitable relationships with key personnel and clients. Coordinate with various departments, including support, service, and technology, to ensure seamless client account management. Oversee client receivables, and plan and execute monthly retention strategies. Document client requests and feedback to ensure timely follow-up and resolution of queries and escalations. Achieve strategic customer objectives and execute account plans defined by company management. Lead solution development efforts to address customer needs while keeping internal teams updated. Maintain a consistent schedule of online meetings to manage performance objectives, and customer expectations, and assess ongoing customer needs. Skills & Qualifications: Excellent written and verbal communication and presentation skills. Ability to engage and generate interest during client interactions (calls & emails). Strong relationship-building skills (internal, external, and cross-cultural). Proficiency in HTML, Java Development, Android, and iOS Development. Ability to maintain a positive and motivational attitude under pressure. Project Management, IT, and Technical skills are preferred. Preferred Location: Noida

Job Description Due to recent success on the Routes to Market Regional Delivery Partnership framework, as part of a Delivery Integration Partner and in anticipation of an increase in workload in other areas we are looking for a Senior Engineer to join our Highways Design team. This is an opportunity to become a key part of our growing vibrant Highways Design Services team and contribute to achieving a high performing shared enterprise with our partners. You will be based in our Noida office.You will guide the team and our clients through approval processes including the discharge of associated conditions. Utilising your communication skills, you will support and develop staff members through mentoring and guiding team members in their technical and continued professional development. Additionally, you ll promote our health, safety and well-being policies and ensure these are adhered to within the team as well as ensuring design outputs meet our quality obligations and requirements set out in our Business Management System (BMS). Your responsibilities will also include: Technical competence in detailed highways geometry design and able to independently deliver work and integrate with larger project team with minimal supervision from senior staff. Preparation of concept and detailed design of 2D and 3D Roundabouts, priority junctions, signalized junctions, interchanges, generating earthwork quantities. A thorough understanding and/or experience of using 3-dimensional highway design software such as Civil3d, Open Roads, AutoTurn, and Signs and Line design software would be a distinct advantage. Must have good understanding of working in ProjectWise. Interacting and coordinating with other teams on various multi-disciplinary projects and contributing to project implementation of multidisciplinary schemes. Responding to client queries resulting from client reviews. Working within financial and program constraints. Preparing client presentations and supporting documentation Specifications Self-learner, motivated and team player. Adhering to Mott MacDonald safety, ethical and standard procedures.Understanding and implementing Mott Macdonald Quality Assurance procedures. Competent to check the work of more junior team members. Proficiency in MS Outlook, and MS office (Excel, Word, Power Point) is expected. Bachelor s or Master s degree in Civil Engineering. Minimum 8+ years working experience in design of Highways /Motorways/Drainage system for Highways Good written and spoken communication skills and be fluent in English Be aware of current and emerging technical guidance for highways and drainage; An ability to provide hands on mentoring and training of staff to ensure quality of output and continuous technical improvement. To produce designs based on planning strategies and construction specifications for drainage and highways. Must have a significant knowledge of engineering design, design software, technical consents process, adoption and contract procedures for the provision of highways, drainage, and utilities for new developments and regeneration projects. You will know how, if applied effectively, these skills combine to add value to a client s development proposal. Ability to manage numerous assignments at one time Proficiency in Micro-Station, In Roads, Open Roads, and/or Geopak /similar design software Experience in AutoCAD/AutoDesk and their suite of packages. Applied knowledge and understanding of DMRB ,AASHTO, MUTCD, and TxDOT Standards/Specifications/Guidelines. Experience / knowledge of various Design techniques in Highways projects. Proficiency in Microsoft Office (Word, Excel, Outlook) Strong written, verbal and interpersonal communication skills Committed team player; Chartered or Incorporated Engineer with a relevant professional institution such as ICE or CIHT (or equivalent) or suitable relevant experience Experience leading multi-disciplinary teams Good time management skills with the ability to prioritise your workload effectively Capability to work autonomously as well as collaborating within a team environment Job Profile Mott MacDonald s Highways Division delivers services across the entire project lifecycle. Whether we are planning, designing and implementing new roads, or maintaining, managing, improving and operating existing highway networks, we deliver innovation, cost certainty and added value through collaborative working with clients and a culture of continuous improvement. Our Highways Design Services is primarily based in the UK, delivering projects to clients such as Highways England and Transport Scotland. We specialise in design and construction, progressing schemes from option identification and appraisal through preliminary detail design to supervision of works on site. We also provide advice on procurement options and administer contracts from tender assessment through interim valuations to settlement of final accounts. We can offer (subject to Company s policy): - Agile and safe working environment - Competitive annual leave and sick leaves - Group incentive scheme - Group term life insurance, Workmen s compensation and Group medical insurance coverage - Short and Long-term Global employment opportunities - Global collaboration and knowledge sharing - Digital Innovation and Transformation Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. Qualification : Bachelors or Masters degree in Civil Engineering.

Role Purpose Define and manage product feature requirements and backlog for RxLogix Product(s) Collaborate with other team leads and members to ensure timely and quality release of product releases as per SDLC Job Description Define and manage use cases, business requirements, functional requirements, and acceptance criteria for RxLogix product(s) features Manage product backlog and release scope items including Epics, Stories and Bugs in JIRA Collaborate with other team leads and members to ensure timely and quality release of various product release deliverables using Agile as per RxLogix SDLC Guide internal product engineering team members on domain, product features & requirements. Conduct and lead in user consortiums and workshops with clients to present upcoming product features and capture their inputs and feedback. Define and build prototypes in collaboration with Engineering team to demonstrate new product features and concepts for early feedback from clients, sales team, and other stakeholders. Support product implementation teams and clients on product features during implementation projects Support pre-sales activities, client demoes and user conferences in close collaboration with sales team. Education Bachelor s/Master s degree in Technology from reputed college Minimum 10 years of experience on software product development industry and at least 5 years in Pharmacovigilance domain At least 3 years in product management role Strong knowledge of pharmacovigilance domain and key regulations like like 21 CFR Part 11, HIPAA, E2B R2 / R3 from ICH, EMA, FDA, PMDA, eMDR, eVAERS, , etc. Strong background and experience in enterprise class web-based application and RDBMS database technologies like Oracle. Exceptional communication, documentation, presentation, and analytical skills with ability and experience to lead, communicate and present to clients at major conferences and user group meetings. Coordination and negotiations skills to handle interactions within RxLogix with departments, senior management, leads, peers, and team members belonging to development, testing, UI, quality, and other cross products teams. Strong experience of working in Agile software development SDLC with Epis and Story driven product management. Ability to work well under pressure, handle and prioritize multiple tasks simultaneously while delivering on-time with quality. Personal qualities including ownership, integrity, assertiveness, dedication, teamwork, and eye-to-detail. Willingness to travel for 1-2 weeks short business trips every few months within the county and to other countries to meet clients and internal stakeholders. Qualification : Bachelors/Masters degree in Technology from reputed college

The Team: The Enterprise Data Management team centralizes and manages diverse data on a single, resilient platform, delivering a unified version of the truth for trade, operational, risk, financial, and customer data. Through smooth data integration, validation, and distribution, Enterprise Data Management strengthens data governance, quality, and transparency, enabling firms to maintain ongoing compliance and control. Our award-winning platform is essential for large financial institutions, backed by a dedicated team focused on continuous improvement and successful client deployments. We are committed to enhancing the platform's capabilities, keeping it at the forefront of industry standards while providing exceptional support for client implementations. The Role: We are seeking a seasoned Enterprise Data Management Technical Specialist to join our dynamic team in Gurgaon, India, reporting directly to Raj Ethiraj. In this crucial role, you will lead the design, implementation, and configuration of sophisticated EDM solutions, ensuring data accuracy, consistency, and regulatory compliance. The Impact: As a key member of the Product Management team, you will play an essential role in steering the Agile development process, overseeing complex projects from inception to completion, and maintaining modules to ensure smooth functionality. What s in for you: You will collaborate closely with cross-functional teams, mentor junior team members, and contribute to the timely delivery of impactful product enhancements that drive business profitability. The ideal candidate will have a strong technical background, with a minimum of 6 years of hands-on experience in Enterprise Data Management, a deep understanding of financial data and capital markets processes, and exceptional communication and product management skills. Join us to drive the success of our award-winning Enterprise Data Management platform within the financial services industry. Key Responsibilities: Design, implement, and configure Enterprise Data Management solutions to align with client and product requirements. Lead complex Enterprise Data Management projects from inception to completion, ensuring timely delivery and high-quality results. Provide expert guidance on data management best practices, with a focus on accuracy, consistency, and regulatory compliance. Develop and optimize data matching and validation rules to enhance data integrity. Configure data integration processes from various sources, ensuring smooth and efficient data flow. Troubleshoot and resolve complex data issues, delivering effective solutions to minimize impact. Collaborate with cross-functional teams to ensure successful project delivery and alignment with business goals. Develop use cases, requirements, and user stories for product development. Mentor junior team members on Enterprise Data Management best practices and methodologies, promoting a culture of continuous learning and improvement. Work with Product Business Analysts and Project Managers to deliver on product requirements and implement client feedback. Establish key metrics to measure product success and propose new features that enhance the implementation process and improve efficiency. Contribute to an environment that encourages innovation, high productivity, and high quality. Work closely with UX processes and the UX team to conceptualize and visualize features to be delivered. Engage frequently with the development team to ensure alignment and effective communication throughout the project lifecycle. What We re Looking For: Minimum of 6 years of hands-on experience in configuring and implementing Enterprise Data Management solutions or similar platforms, with a deep understanding of financial data and capital markets processes. Strong technical background in software development and platform architecture, with proficiency in SQL and database management. Demonstrated leadership in shaping and delivering product strategies through close collaboration with various stakeholders, including Product, Commercial, Project Managers, and QA engineers. Expertise in agile methodologies and project management, with hands-on experience using tools like Azure DevOps and Confluence. Experience with multi-cloud deployments, particularly on AWS and Azure. In-depth knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Certifications in data management or relevant technologies are highly desirable. Comfortable working closely with UX teams, contributing to the conceptualization and visualization of product features. Proven ability to lead and manage project teams across diverse geographies, juggling multiple priorities and meeting tight deadlines. Exceptional communication, negotiation, and interpersonal skills, with a proven track record of influencing cross-functional teams and delivering results without formal authority. Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX. Excellent problem-solving abilities and a keen attention to detail, ensuring the delivery of high-quality, effective solutions to complex data challenges. Proficiency in writing clear and detailed User Stories, Use Cases, and acceptance criteria. A collaborative mindset, thriving in cross-functional teams that value innovation, productivity, and quality. Strong client-facing skills, capable of delivering successful projects and ensuring client satisfaction.

Job Summary: As a Cloud Architect, you will be responsible for designing, architecting, and implementing solutions using Microsoft Azure services combined with various open-source and enterprise management solutions (such as Backup, Monitoring, Automation, etc.). You will collaborate with clients to define the technical architecture for Public Cloud Platforms (isolated public or hybrid). Additionally, you will support the implementation and consulting efforts for Enterprise Application Infrastructure and performance/availability life cycles. Key Responsibilities: Architecture and Design: Architect and design comprehensive cloud solutions using Microsoft Azure and integrate open-source/enterprise management tools to meet client requirements. Work with clients to define the technical architecture for public cloud platforms, including public isolated or hybrid cloud environments. Cloud Platform Management Solutions: Implement management solutions to support the Public Cloud Platform. Leverage your expertise in system integration, automation, and custom scripting technologies to optimize cloud performance. Scripting and Automation: Utilize scripting technologies (PowerShell, Perl, Shell, VB Scripting, Batch) for automation tasks, system integration, and cloud service orchestration. Server Builds and Maintenance: Oversee the build and configuration of both Windows and Linux servers for cloud solutions. Work on performance and availability lifecycle management of enterprise applications and infrastructure. Networking and Infrastructure: Ensure a strong understanding of cloud networking, virtualization technologies like VMware, and server hardware such as UCS, SUN, DELL, and HP. Integrate and optimize services for infrastructure management and remote management. Security and Compliance: Manage security-related concerns, including load balancers, security certificates, IIS, MS Clustering, and patch management (WSUS). Incident and Ticket Management: Provide support for on-call escalations, performing root cause analysis to resolve issues effectively and within SLA. Ensure timely resolution of tickets, adhering to agreed SLA for ticket volume and response time. Knowledge Base and Training: Maintain and update knowledge base articles, participate in team training, and mentor junior analysts and freshers. Client Relationship Management: Ensure a positive customer experience, aiming for First Call Resolution (FCR) and minimal case reopenings or rejected resolutions. Contribute to customer satisfaction (CSAT) by providing excellent support and resolving issues quickly. Skills and Experience Required: Public Cloud Knowledge: Extensive experience with Public Cloud Platforms (especially MS Azure). MS Azure Expertise: In-depth knowledge of MS Azure services and capabilities. Scripting Skills: Strong proficiency in PowerShell, Perl, Shell, VB Scripting, Batch, and other scripting technologies for automation and system integration. Windows/Linux Server Builds: Solid experience in building and maintaining both Windows and Linux servers in cloud environments. Cloud Networking & VMware: Strong understanding of cloud networking principles and VMware infrastructure (at least version 5.5). Infrastructure Management: Familiarity with UCS infrastructure, hardware from SUN, DELL, HP, and MS clustering. Security & Certificates: Knowledge of load balancing, security certificates, IIS configuration, and patch management (WSUS). ITIL Process: Knowledge of ITIL processes, including ticketing, problem management, change management, and emergency change processes. Client-Facing Experience: Proven ability to work with clients to gather requirements and define solutions, ensuring customer satisfaction and minimal case reopenings. Qualification : Bachelor of Technology

Job Summary: The Specialist in Presales will be responsible for supporting presales activities related to network access control (NAC) solutions. This role requires a strong understanding of NAC technology, its application in securing network environments, and providing pre-sales support to customers. You will also be responsible for managing customer escalations, performing root cause analysis, and delivering solutions that meet service level agreements (SLAs). Additionally, this role involves ensuring high customer satisfaction (CSAT) and contributing to continuous improvements through value-adding activities. Key Responsibilities: Presales Support: Assist in presales activities related to Network Access Control (NAC), helping to understand client requirements, demonstrate solutions, and craft proposals. Escalation Support and Root Cause Analysis: Provide support for on-call escalations, diagnose and resolve issues related to NAC solutions, and conduct root cause analysis of the given problems. Ticket Management: Independently resolve tickets within the agreed SLA for ticket volume and resolution time. Quality and Compliance: Adhere to quality standards, regulatory requirements, and company policies while handling support tickets and presales activities. Knowledge Sharing and Training: Participate in value-adding activities such as updating and managing the knowledge base. Provide training to new employees and coaching to analysts to enhance their skills and productivity. Customer Satisfaction (CSAT): Ensure positive customer experience through First Call Resolution (FCR) and minimize rejected resolutions or reopened cases, thereby improving overall CSAT scores. Required Skills and Qualifications: Technical Expertise: Proficient in Network Access Control (NAC) solutions, with hands-on experience in managing and supporting NAC systems. Problem Solving and Troubleshooting: Strong problem-solving abilities to quickly identify and resolve technical issues related to NAC. Experience with Service-Level Agreements (SLA): Ability to independently handle escalations and resolve issues within the defined SLA. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders. Knowledge Base and Process Improvement: Knowledge and experience in creating, managing, and updating knowledge bases. Commitment to process improvements through documentation, training, and proactive issue resolution. Team Collaboration and Customer Focus: Experience in working in a collaborative team environment with a customer-centric focus to improve overall service quality. Qualification : Bachelor of Technology

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Production Support Manager to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Responsible for Production Support & Operation of LifeSys Platform Responsible for client communication on critical issues. Participate in monthly governance/operations discussions with stakeholders Responsible for all internal KPI and external client SLA's for operations and Production Support scope Work with support team across regions (US, Canada and India) for resolutions of tickets and identifying permanent fix. Liaise with internal & external clients for weekly, bi-weekly and quarterly meetings / reports Works with internal Admin leadership for peak-season readiness Join weekly CAB meetings to review and approve the changes Join weekly project release meetings to review project elevations planned and arrange appropriate teams for support for post production validations Support sales / CE/CDE s on the upcoming new deals and provide appropriate information on estimation from support perspective. Generate monthly KPI and SLA reports and share with respective client stakeholders Participate in High Severity calls with SMOC and internal teams for logical closure of issues About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Account Manager Location: Noida Experience: 2 4 years Role Overview We are seeking a proactive and customer-focused Account Manager to manage end-to-end client relationships and ensure maximum satisfaction and value delivery throughout the customer lifecycle. You will be the primary point of contact, supporting clients to achieve optimal results with our Hotelogix services. Key Responsibilities Own the entire client relationship from contract signing through account setup, training, go-live, and ongoing support. Conduct customer training sessions, refresher programs, and assist during the onboarding and go-live phases. Monitor customer usage and performance to identify opportunities for increased engagement and ROI. Proactively reach out to customers to provide business support and ensure their success with our services. Escalate customer concerns or potential risks to the Head of Global Support promptly. Build and nurture win-win relationships with new and existing clients. Coordinate with customers on renewals, payments, and contractual matters. Participate in regular account reviews with senior management to discuss service issues, revenue, profitability, and action plans. Maintain and adhere to internally defined SLA targets and contribute to process improvement initiatives. Adapt quickly to new technologies, processes, and organizational changes. Skills & Requirements Minimum Graduate with 2+ years experience in customer support, service, or account management. Strong analytical, organizational, and interpersonal skills. Excellent communication abilities with a customer-centric mindset. Proficient in MS Word, Excel, PowerPoint, and Outlook. Ability to multitask and thrive in a fast-paced environment. Professional, get-it-done attitude with high work ethics. If you re passionate about building strong client relationships and delivering exceptional service we want to hear from you!

Electrical Lead / Engineer Location: Noida Experience: 5 20 Years Industry: Chemical Process | Oil & Gas | Refinery | Petrochemical | Fertilizer Employment Type: Full-Time Role Overview: We are seeking an experienced Electrical Lead / Engineer to join our project engineering team in Noida. The ideal candidate will have a solid background in the detailed engineering and design of electrical systems for large-scale industrial projects in sectors such as oil & gas, refineries, petrochemicals, and fertilizers. This role requires expertise in electrical design software, strong technical evaluation skills, and experience delivering engineering deliverables in line with project and client requirements. Key Responsibilities: Electrical System Design Translate project and client requirements into detailed electrical system designs. Develop electrical load lists, single line diagrams (SLDs), schematic diagrams, cable schedules, and material take-offs (MTOs) using SmartPlant Electrical or equivalent tools. Engineering Deliverables Execute detailed engineering for electrical systems including power distribution, lighting, earthing, and instrumentation power supply. Prepare engineering documentation in compliance with relevant codes and client specifications. Technical Evaluation Review vendor bids and perform technical bid evaluations (TBE). Provide technical support during procurement and coordinate with suppliers as required. Project Execution Support Collaborate with cross-functional teams including civil, mechanical, instrumentation, and procurement to ensure integrated project delivery. Participate in design reviews, client meetings, and vendor discussions. Required Skills & Qualifications: Bachelor s degree in Electrical Engineering 5 20 years of experience in electrical design for process plants or similar environments Proficient in SmartPlant Electrical, AutoCAD, and other relevant engineering tools Solid understanding of industry standards and codes (e.g., IEC, IEEE, NEC, IS standards) Strong analytical, documentation, and communication skills Prior experience in EPC projects is highly desirable Preferred Industry Background: Engineering or EPC firms in: Oil & Gas Refinery Petrochemical Fertilizer Chemical Process Industries If you're a detail-oriented electrical engineering professional with a passion for designing reliable, code-compliant electrical systems for complex industrial facilities, we encourage you to apply. Qualification : Bachelors degree in Electrical Engineering

Job Title: Billing Executive Charge Posting Location: Noida, Uttar Pradesh Experience Required: 1 2 years Department: Revenue Cycle Services Designation: Billing Executive Charge Posting Job Overview We are seeking a detail-oriented and organized Billing Executive Charge Posting to join our Revenue Cycle Services team. The ideal candidate will be responsible for the accurate and timely posting of charges, ensuring compliance with payer requirements, and supporting smooth financial operations across multiple healthcare clients. Key Responsibilities Retrieve and reconcile daily banking records for multiple clients. Accurately post all charges within 24 hours of receipt. Maintain updated and accurate reconciliation logs for all deposits. Adhere to strict deadlines to support weekly and monthly reporting by the Charge Posting Manager. Communicate any payer-related issues to the Charge Posting Manager in a timely manner. Understand payer contracts, including specific rules and nuances per client. Maintain professional communication with internal teams and clients to ensure timely receipt of required documentation. Identify and report patterns or trends that may indicate billing issues. Perform additional tasks and responsibilities as assigned. Required Skills & Qualifications Proven experience in charge posting and accounts receivable processes. Familiarity with Explanation of Benefits (EOBs) and payer contracts. Hands-on experience with at least one of the following practice management systems: Amkai, SIS/Vision/Advantx, HST, EPIC RESOLUTE (preferred). Knowledge of clearinghouse processes and HIPAA compliance. High level of accuracy and attention to detail to minimize posting errors. Strong verbal and written communication skills. Excellent organizational and time management abilities. Professional, customer-focused attitude with a commitment to service excellence. Preferred Qualifications Certification or degree in a healthcare-related field. Minimum of 2 years experience in Ambulatory Surgical Center (ASC) coding is a plus.

Sales and Marketing Multiple Opportunities Category: Administrative Staff | Type: Full-Time Location: Noida Hospital: Medanta The Medicity (Upcoming Multi-Specialty Hospital) About the Role Join Medanta s Sales and Marketing team to drive footfalls and revenue for our world-class multi-specialty hospital in Noida. You ll lead and manage sales across multiple channels from corporate and insurance partnerships to international patient services, government empanelments, and community outreach. Your network and strategic approach will be key to growing our brand and referral base across diverse regions. Key Responsibilities Corporate / TPA / Insurance: Build and nurture relationships with corporates, TPAs, and insurance partners; manage empanelments and wellness initiatives. International Sales: Coordinate with embassies, facilitators, and international communities; support medical travel and patient packages. PSU / State Government: Develop partnerships with public sector units and government bodies for empanelments and healthcare schemes. Community Outreach: Plan and execute health camps, talks, and engagement programs in RWAs, schools, and corporates to boost brand awareness. Referral Sales: Cultivate and manage a strong network of referring doctors and clinics across Noida, Delhi NCR, and nearby regions including Kanpur, Patna, Meerut, and more. Wellness & Preventive Health: Promote health check-ups, wellness, and diagnostics to individuals and corporate clients. Marketing Assistant: Support branding efforts, coordinate with digital and creative teams, and drive internal marketing initiatives. What You ll Bring 7 10 years of experience in healthcare sales or marketing Strong communication, negotiation, and relationship-building skills Deep understanding of healthcare sales ecosystem Ability and willingness to travel across assigned territories Target-driven, self-motivated, and proactive approach Be part of a pioneering hospital setting new standards in healthcare delivery. Use your skills to make an impact by connecting patients, partners, and providers with world-class services.

Job Title: Administration Executive Location: Noida Experience Required: 2 to 7 years Employment Type: Full-Time Interview Process Round 1: HR Interview Round 2: Final Interview with Operations Team About the Role We are seeking a self-motivated, proactive, and analytical Administration Executive with a Lead by Example attitude to join our team. The ideal candidate will have solid experience in office administration, event management, procurement, and operational functions, demonstrating punctuality, honesty, and flexibility in a dynamic work environment. Key Responsibilities Exhibit a high level of subordination, punctuality, and honesty in day-to-day operations. Manage event coordination, procurement, purchase processes, and related operational activities. Collaborate with multiple departments to provide seamless administrative support. Maintain store, security, housekeeping, and asset management. Handle vendor and client interactions professionally when required. Prepare and maintain MIS and various reports on a daily, weekly, and monthly basis. Liaise effectively with internal departments, vendors, and other stakeholders. Use office management systems, ERP software, and MS Office to optimize administrative functions. Support the development, performance, and maintenance of the administration team. Preferred Candidate Profile ✅ Experience Proven experience as an office administrator, office assistant, or in a relevant administrative role. ✅ Skills & Competencies Strong organizational and leadership skills. Excellent verbal and written communication skills. Proficiency in MS Office and ERP or other office management software. Familiarity with office management procedures and basic accounting principles. Ability to multitask, prioritize work, and adapt to a dynamic environment. ✅ Education High school diploma mandatory. Bachelor s degree in Office Administration, Business Administration, or related field preferred. Qualifications in secretarial studies will be an added advantage. Work in a supportive and fast-paced environment. Opportunity to develop professionally within a growing organization. Competitive salary and benefits package. Qualification : Bachelors degree in Office Administration, Business Administration, or related field preferred.