Cloud AI Customer Success Manager Jobs in Mumbai

VP Global Delivery Head Location: Mumbai Experience: 20 25 Years Function: Delivery Leadership | Enterprise Software | BFSI Join VuNet Powering the Future of Digital Financial Experiences At VuNet, we're building the next frontier of Business Journey Observability a deep-tech platform that uses Big Data and AI/ML to radically transform digital experiences for banks, financial services, and enterprises. We monitor 28+ billion monthly transactions, empowering 300+ million users. VuNet is Series B funded, recognized by Gartner, Forbes, NASSCOM, and scaling fast across India, MEA, and global markets. Your Role: VP Global Delivery Head We are seeking a seasoned, high-impact leader to spearhead the global delivery of our mission-critical observability platform, with a primary focus on BFSI clients. As the Global Delivery Head, you will own the end-to-end lifecycle of customer implementations from onboarding and integration to adoption and long-term success in high-SLA, regulated, and large-scale environments. You ll lead multidisciplinary teams across delivery, engineering, SRE, support, and customer success, ensuring strategic execution, operational excellence, and measurable value for our clients. Key Responsibilities 1. Strategic Delivery Leadership Define and execute the delivery roadmap aligned with product strategy and GTM plans. Drive customer expansion through successful implementations and measurable business outcomes. Enable platform adoption at scale across complex environments like core banking, payments, hybrid cloud, and microservices. 2. End-to-End Customer Delivery Own the full delivery lifecycle onboarding, implementation, optimization, support. Lead complex integrations with Kubernetes, cloud-native stacks, enterprise systems. Ensure high-SLA go-lives, on-time rollouts, and outcome-driven execution. Travel as needed (domestic/international) to lead critical engagements and build trusted partnerships. 3. Program & Team Management Lead and mentor cross-functional teams: Implementation Engineers, TPMs, SREs, Expert Services, Support. Implement playbooks, KPIs, delivery frameworks, and standard operating procedures. Oversee resource planning, forecasting, and operational governance across accounts. 4. Executive Stakeholder Management Act as a trusted advisor to CXO-level client stakeholders CIOs, Infra Heads, SRE Leads. Present business value through dashboards, metrics, traces, and ROI models. Own delivery health reporting to internal leadership and drive continuous improvements. 5. Delivery Excellence & Process Innovation Champion observability best practices (APM, tracing, log analytics, synthetic monitoring, etc.). Institutionalize automation, monitoring, and proactive incident management. Ensure regulatory and audit compliance for BFSI and PSU deployments. What You Bring Technical Acumen Deep understanding of observability platforms (Grafana, Prometheus, Datadog, Splunk, Dynatrace, etc.). Hands-on knowledge of cloud-native, DevOps, and SRE ecosystems (Kubernetes, CI/CD, AWS/Azure/GCP). Exposure to enterprise architecture, telemetry pipelines, and platform instrumentation. Leadership & Delivery Experience 20 25+ years in enterprise software delivery; 10+ years in BFSI with direct exposure to mission-critical programs (e.g., core banking, real-time payments). Proven success in high-pressure, complex, multi-stakeholder implementations. Familiarity with PSU banks, regulated environments, audit cycles, and compliance standards. Strong grounding in Agile, ITIL, and program management best practices. Soft Skills & Presence Exceptional communication, leadership presence, and stakeholder influence. Ability to navigate executive-level conversations and drive strategic outcomes. Sharp analytical mindset with a passion for structured delivery and high performance. Success Metrics (KPIs) Time-to-onboard and customer satisfaction (NPS/CSAT). Platform uptime and telemetry coverage. SLA adherence and incident resolution TAT. Observability adoption (dashboards, alerts, integrations). Delivery team productivity and retention. At VuNet, you ll be at the forefront of a Made-in-India global tech movement. We re creating a category-defining observability platform, with a bold mission and a passionate team behind it. What You ll Experience: Ownership from Day 1: Drive critical programs, influence strategy, and shape success. Cutting-Edge Innovation: Work on AI/ML, telemetry, and next-gen enterprise software. Collaborative Culture: Work with mission-driven colleagues in a transparent and growth-focused environment. Leadership Opportunity: Build and scale global delivery for a high-impact platform. Perks & Benefits Comprehensive health insurance (including parents & dependents). Mental wellness support and 1:1 counselling access. Gen AI-enabled tech and collaboration workspaces. Career development support, training programs, and leadership coaching. High-trust, inclusive, and empowering workplace culture.

Position Title: Senior Vice President Data, AI & Cloud Location: Mumbai Department: Technology Role Overview We are seeking a visionary technology leader to serve as Senior Vice President Data, AI & Cloud, responsible for architecting and executing our enterprise-wide data, AI/ML, and cloud strategy. This is a transformative leadership role that combines deep technical expertise with strong business acumen to drive innovation, operational efficiency, and intelligent decision-making across the organization. You will lead platform modernization, enable large-scale AI/ML adoption, and optimize cloud infrastructure, all while building a culture where data and AI are embedded in everyday decision-making. The ideal candidate will be both a strategic thinker and a hands-on technologist capable of translating cutting-edge developments like generative AI and LLMs into practical enterprise applications. Key Responsibilities Strategic Leadership Define and implement a cohesive strategy across Data, AI/ML, and Cloud aligned with enterprise objectives. Drive AI democratization by embedding intelligence in core workflows and decision systems. Champion a data-driven, innovation-first culture across both business and technology teams. AI Advocacy & Adoption Act as the internal evangelist for AI leading awareness, education, and enablement initiatives. Partner with cross-functional teams (product, credit, operations, etc.) to co-create impactful AI solutions. Translate advanced AI technologies (LLMs, generative AI, agentic workflows) into scalable enterprise applications. AI/ML Delivery & Innovation Lead end-to-end development and deployment of AI/ML solutions across key areas: credit scoring, collections, fraud detection, automation, and customer insights. Promote the adoption of LLMs and generative AI to power personalization and intelligent decisioning systems. Institutionalize MLOps, Infrastructure-as-Code (IaC), and model observability practices. Data Platform & Governance Overhaul and modernize data architecture with real-time, scalable, cloud-native solutions. Establish and enforce robust data governance, data quality, privacy, and compliance practices (aligned with RBI and other regulatory norms). Cloud Infrastructure & Optimization Architect and maintain a secure, scalable, cost-optimized AWS environment. Implement best-in-class DevOps, Infrastructure-as-Code, and monitoring practices using tools like Terraform, Kubernetes, and Cloud-native observability suites. Team & Capability Building Build and lead high-performing teams across Data Engineering, ML Engineering, and Cloud Operations. Mentor and inspire talent to drive innovation and cross-functional collaboration. Technology Stack AI/ML: Python, TensorFlow, PyTorch, MLflow, LangChain, LLMs, Agentic Workflows Cloud (AWS): S3, EKS, ECR, Lambda, CloudWatch, CloudTrail, IAM, SageMaker, Bedrock Databases: RDBMS, Amazon Redshift, MongoDB DevOps & Infrastructure: Terraform, Kubernetes, CI/CD tools, ETL pipelines Desired Candidate Profile 12+ years of progressive experience in data engineering, AI/ML, and cloud infrastructure roles, with at least 5 years in a leadership capacity. Proven success in leading data platform modernization and delivering enterprise-scale AI solutions in regulated industries preferably financial services. Deep hands-on expertise with Python, ML frameworks (TensorFlow, PyTorch), MLOps tools (MLflow), and generative AI platforms (LangChain, LLMs). Strong understanding of financial data, credit models, risk analytics, and compliance requirements (including RBI regulations). Bachelor s or Master s degree in Computer Science, Data Science, Engineering, or a related field. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Engineering, or a related field

Position Title: Senior Manager Generative AI & Innovation Lead Location: Mumbai Department: Data Science, AI & Innovation Job Summary We are looking for a forward-thinking and execution-focused Generative AI & Innovation Lead to drive AI-led transformation in the lending industry. In this high-impact role, you will be responsible for identifying, prototyping, and scaling cutting-edge generative AI solutions that enhance efficiency, improve customer experiences, and streamline business processes across the organization. This position is ideal for a passionate innovator who understands the rapidly evolving AI landscape and can bridge the gap between advanced technologies and real-world business needs particularly in financial services. Key Responsibilities Strategic Innovation Leadership Lead AI innovation initiatives by identifying high-impact generative AI use cases across the lending value chain. Develop and own the roadmap for generative AI adoption aligned with key business objectives. Act as a catalyst for organization-wide transformation through AI-powered solutions. Technology & Ecosystem Awareness Stay on top of the latest advancements in LLMs, multimodal AI models, and agentic frameworks. Evaluate enterprise platforms such as AWS Bedrock, Azure OpenAI, Google Vertex AI, and open-source alternatives. Build internal awareness of emerging technologies and their potential applications. Competitive & Market Intelligence Benchmark AI adoption in financial services and lending industries. Analyze competitor strategies and identify whitespace opportunities and unmet customer needs. Use Case Development & Experimentation Collaborate with business, data science, and tech teams to prioritize and validate high-impact use cases. Rapidly design and develop proof-of-concepts (POCs) with measurable success metrics. Scale validated solutions into production with focus on usability, scalability, and business ROI. Agile & Lean Execution Foster a fail-fast, learn-fast culture with cost-efficient experimentation. Promote lean innovation and lead internal evangelism for AI-driven transformation. Cross-functional Collaboration Partner with engineering, data science, product, compliance, and legal teams for ethical, scalable deployment. Ensure adherence to governance standards, including explainability, fairness, and regulatory compliance. Qualifications & Experience Bachelor s or Master s degree in Computer Science, Data Science, Engineering, or a related field; MBA is a plus. 2+ years of experience in AI/ML, with at least 1 year hands-on in Generative AI. Proven track record of leading innovation or AI-driven initiatives, preferably in lending or financial services. Deep understanding of the lending lifecycle, including underwriting, collections, risk models, and regulatory frameworks. Hands-on experience with LLMs (e.g., GPT, Claude, Mistral, LLaMA), embedding models, prompt engineering, and vector databases. Familiarity with cloud platforms (AWS, Azure, GCP) and orchestration tools like LangChain, Haystack. Excellent communication, leadership, and stakeholder management skills. Preferred Skills Experience with synthetic data generation, document AI, conversational AI, or autonomous agents. Understanding of ethical AI, privacy laws, and compliance standards in financial services. Exposure to startups or intrapreneurial roles in launching new AI products or platforms. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Engineering, or a related field; MBA is a plus

Engineering Manager Experience: 10+ Years Location: Mumbai Type: Full-Time About Fynd Fynd is India s largest omnichannel retail platform and a multi-platform technology company at the forefront of AI, ML, big data, and retail innovation. Serving over 2,300 brands, we offer a unified system that empowers businesses to streamline online and offline sales, manage inventory, enhance store operations, and elevate customer engagement. Role Overview We re looking for a dynamic Engineering Manager who can lead by example writing scalable, performant code while mentoring high-performing teams. Beyond traditional engineering leadership, we value individuals who embrace AI as a development accelerator, using tools like GitHub Copilot, Cursor, and ChatGPT to enhance productivity across coding, testing, and documentation. As an Engineering Manager at Fynd, you ll take ownership of end-to-end architecture, build web applications, and manage teams across backend and frontend technologies. You ll also play a key role in shaping our cloud-native infrastructure on AWS. Key Responsibilities Lead, mentor, and grow a team of backend and frontend engineers, encouraging innovation and ownership. Architect, design, and deliver scalable backend systems using Node.js and Python. Build responsive and secure frontend applications with React.js, ensuring seamless integration with backend services. Leverage AI tools (e.g., GitHub Copilot, GPT-4, Cursor) to accelerate development cycles scaffolding, testing, debugging, and documenting code. Manage cloud infrastructure on AWS including Lambda, EC2, S3, RDS, API Gateway, etc. Design and optimize databases with MongoDB and PostgreSQL, ensuring performance and reliability. Define and implement engineering best practices across CI/CD, code reviews, testing, security, and deployment. Collaborate cross-functionally with product managers, designers, and DevOps to ship impactful features. Proactively monitor system performance, troubleshoot production issues, and ensure high system availability. Stay on top of emerging technologies and trends to drive continuous improvement within the team and the organization. Requirements Bachelor s or Master s degree in Computer Science, Engineering, or a related field. 10+ years of hands-on software development experience, including 3+ years in engineering leadership. Expertise in Node.js, Python, and React.js. Strong experience in MongoDB, PostgreSQL, and scalable data modeling. Proven track record in cloud-native architecture and microservices, with hands-on AWS experience. Familiarity with DevOps practices, CI/CD pipelines, Docker, and Kubernetes. Excellent problem-solving skills and ability to make sound technical decisions. Strong communication, mentorship, and team-building skills. Experience in leading engineering teams in high-growth, fast-paced environments. Growth: We re growing fast across products, markets, and technologies. As a part of Fynd, you ll have opportunities to lead new initiatives, expand into leadership roles, and be part of a company that invests in your growth. Flex University & Learning Wallet: Access in-house courses to upskill or pursue external certifications with full reimbursement your learning is our priority. Culture: Team bonding, events, and celebrations are part of our rhythm weekly, quarterly, and annual. Wellness: Comprehensive Mediclaim for you, your spouse, kids, and parents. Access to licensed therapists to support mental health and work-life balance. Work Culture We work from our Mumbai office 5 days a week to foster collaboration and team synergy. If you re excited to build, lead, and innovate at the intersection of tech and AI we d love to meet you. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field

Job Title: Sales Account Manager India Location: Mumbai, Maharashtra, India Travel Requirement: Up to 50% About BMC At BMC, trust isn t just a value it s a way of life. We re an award-winning, inclusive workplace where diversity thrives and innovation drives everything we do. We believe in giving back, supporting each other, and celebrating your success out loud. Our flexible work culture is built to help you balance your priorities and bring your best self to work every day. Our mission? To empower customers to evolve into Autonomous Digital Enterprises that are ready for the opportunities of tomorrow. The Opportunity We are looking for a high-energy, driven Sales Account Manager to join our team in India. In this role, you will manage a key territory, partnering with some of the region s most respected organizations to deliver BMC s world-class solutions. You ll design and execute a go-to-market strategy, build lasting customer relationships, and drive business growth all while working in a supportive, collaborative, and innovative environment. What You ll Be Doing Own the Territory: Manage your designated region and serve as the primary point of contact for your customers across the full sales cycle. Strategize for Success: Develop a comprehensive business plan for the year and detailed account plans for top customers, defining strategy, execution, and success metrics. Build Executive Relationships: Cultivate strong connections across both technical and executive levels (including CXOs) within customer organizations. Drive Customer Value: Collaborate closely with internal teams including product specialists, solution engineers, and leadership to deliver exceptional customer experiences. Lead with Integrity: Represent the BMC brand with professionalism, building trust with customers, partners, and colleagues. Resolve Escalations: Act as the escalation point for customer concerns and coordinate internal resources to ensure prompt resolution. Expand BMC s Presence: Identify and close new business opportunities to grow our footprint and reinforce our market leadership. What You ll Bring A proven track record in solution-based sales or account management Experience leading cross-functional teams and managing complex sales cycles Deep understanding of sales pipeline, customer engagement strategies, and the technology landscape Strong communication and relationship-building skills with the ability to influence at all levels A collaborative mindset, with a passion for learning and driving innovation A commitment to living BMC s core values in everything you do Over 6,000 employees worldwide and growing A supportive, empowering culture where your contributions are recognized A focus on professional development and global opportunities A workplace that values inclusion, diversity, and authenticity We encourage you to apply anyway. We re building a diverse team where unique perspectives help us thrive together. BMC Software is proud to be an equal opportunity employer.

Position: Senior Product Marketing Manager Location: Mumbai, India (Hybrid) Function: Marketing | B2C Fintech | Full-Time The Role We are hiring a Senior Product Marketing Manager to lead the go-to-market strategy for our cutting-edge AI Agent mortgage product, while driving customer acquisition and lifecycle engagement across the ecosystem. This is a high-agency, strategic leadership role for someone who thrives on end-to-end ownership from GTM planning to growth experimentation and product positioning. You'll work at the intersection of AI innovation and digital financial services, helping shape how the next generation of homeowners discover, compare, and secure mortgages. Key Responsibilities AI Agent Product Launch & GTM Strategy GTM Leadership: Own the B2C go-to-market strategy for Koodoo s GenAI-powered mortgage assistant product. Positioning & Messaging: Craft compelling value propositions and positioning in a competitive mortgage tech landscape. AI-First Marketing: Integrate GenAI capabilities across marketing collateral, campaigns, and product storytelling. Customer Research: Conduct deep dives into audience needs, industry benchmarks, and competitive analysis. Innovation: Leverage AI-native tools and channels for creative, high-impact customer acquisition. Customer Lifecycle & Engagement Optimization Lifecycle Management: Optimize engagement across our 12,000+ user email base (growing by ~1,000 users/week). Retention Tools: Scale our automated mortgage rate alert system, improving re-engagement and conversions. Experimentation: Design, execute, and analyze A/B tests across key touchpoints (using tools like PostHog). LTV Growth: Drive lifecycle campaigns that improve user retention, repeat engagement, and lifetime value. Strategic Marketing Operations Cross-Functional Execution: Collaborate with Product, Design, Operations, Mortgage Advisors, and Compliance teams. Performance Tracking: Define and own KPIs for product launches and customer engagement success. Thought Leadership: Develop content that positions Koodoo as the UK s leading AI-first mortgage platform. Channel Innovation: Test and scale new customer acquisition channels; optimize existing ones. Strategic Alignment: Ensure marketing is embedded into product development processes and business planning. About You You re a strategic and execution-focused marketer who thrives in fast-paced environments. You re not only fluent in data and GTM planning you re also excited to experiment with AI, deeply understand customer needs, and lead cross-functional teams to success. Requirements 7 10 years of experience in product marketing, ideally in fintech, mortgage, or other high-consideration B2C verticals. Proven product launch experience, including AI/ML product GTM preferred. Expertise in customer acquisition, lifecycle marketing, and performance optimization. Experience with analytics and experimentation tools (e.g., PostHog, Mixpanel, GA4). High ownership mindset with ability to operate independently and iteratively. Strong cross-functional collaboration skills, including with product and technical teams. Excellent written and verbal communication; comfortable writing customer-facing content and internal briefs. Preferred: Familiarity with UK mortgage/lending ecosystem and related regulations. About Blenheim Chalcot Blenheim Chalcot is the UK s leading digital venture builder, with over 26 years of experience creating more than 40 successful startups in FinTech, EdTech, GovTech, Media, and more. All our ventures are GenAI-enabled, backed by world-class talent and a robust innovation ecosystem. Our India team, established in 2014, powers the growth of our global ventures through world-class engineering, marketing, data, operations, and finance. About Koodoo Koodoo is transforming the UK mortgage journey through digital innovation and AI-driven products. We help consumers from first-time buyers to re-mortgagers compare products, track rates, and connect with lenders via a simple, intuitive interface. Our recent breakthrough: passing the CeMAP exam using AI a UK-first milestone in mortgage tech. We partner with major UK banks and leading comparison brands to power smarter, AI-first mortgage journeys. A chance to work at one of the world s most respected venture builders. Exposure to high-growth fintech and GenAI-led marketing strategies. 24 days of annual leave + 10 public holidays. Private medical insurance for you and your family. Life insurance. Learning & development culture: access to venture-wide training, tools, and mentoring. A collaborative, fun, and high-performing team environment (plus cricket we own the Rajasthan Royals IPL team!). Diversity & Inclusion At Blenheim Chalcot, inclusion and meritocracy drive our decisions. We welcome talent from diverse backgrounds and believe that agility, generosity, and curiosity power innovation. We focus on developing people based on potential and capability, not just credentials. Recruitment Process Our hiring process is streamlined and respectful of your time. It typically begins with an introductory 15-minute call, followed by in-depth interviews with stakeholders from marketing, product, and leadership.

Job Title: Enterprise Account Manager Location: Mumbai, India (Work from Office) Job Type: Full-Time Industry: Enterprise SaaS | Technology | CX Solutions About the Role We are seeking an experienced and highly motivated Enterprise Account Manager to manage and grow relationships with our high-value enterprise clients. This role is ideal for someone who is passionate about customer success, understands how to build C-level relationships, and can identify upselling and cross-selling opportunities to drive business growth. As a strategic partner to our enterprise customers, you will act as a trusted advisor, aligning their goals with our product solutions to deliver measurable impact. Key Responsibilities Own and manage a portfolio of enterprise customers, ensuring customer retention, growth, and satisfaction. Act as the primary point of contact for key stakeholders including C-suite executives. Collaborate cross-functionally with Sales, Marketing, Product, and Engineering to deliver client-focused solutions. Identify and execute opportunities for upselling, cross-selling, and account expansion. Develop and maintain account plans that align with the client s business goals and roadmap. Conduct regular QBRs (Quarterly Business Reviews) and business health checks. Lead contract renewals, negotiations, and ensure timely closures. Proactively address customer issues and escalations with a solution-oriented approach. Track and report key metrics such as retention, usage, CSAT, NPS, and revenue forecasts. Maintain accurate documentation and updates on CRM platforms. Requirements & Skills Master s Degree from a reputed institute. 8+ years of experience in Enterprise Account Management, Customer Success, or Strategic Sales. Demonstrated success in managing enterprise clients and delivering high-impact outcomes. Strong experience with SaaS, enterprise software, or customer experience platforms is highly preferred. Exceptional ability to communicate, present, and influence stakeholders at all organizational levels. Experience with CRM tools (e.g., Salesforce, HubSpot) and MS Office Suite, especially Excel. Proven ability to manage multiple accounts, meet deadlines, and prioritize in a dynamic environment. Excellent negotiation, interpersonal, and organizational skills. Comfortable working independently and collaboratively in a fast-paced, target-driven environment. Willingness to travel for client meetings and reviews as needed. Work with innovative enterprise AI solutions revolutionizing the customer experience space. Be part of a growth-stage company with exciting expansion across global markets. Collaborate with some of the sharpest minds in sales, product, and technology. A transparent, merit-based work culture that rewards performance and ownership. Opportunity for career advancement and leadership roles in client-facing strategy. Qualification : Masters Degree from a reputed institute.

Job Title: Core Team Member - Supply Chain & Logistics Location: Mumbai, Maharashtra, India Job Type: Full-time Level: Manager/Supervisor About Elchemy At Elchemy, we are pioneering innovative solutions in the cross-border trade industry. As a rapidly growing startup, we are on a mission to redefine how businesses engage in global commerce. To stay ahead in the competitive landscape, we are building a best-in-class supply chain that serves as a key competitive advantage for our customers. We are looking for a highly-driven Core Team Member - Supply Chain & Logistics to oversee and optimize our end-to-end supply chain processes. This role is critical to driving operational excellence and scaling our supply chain to meet the growing demands of our business. What You ll Do: Supply Chain Strategy & Execution: Develop and execute comprehensive supply chain strategies that align with Elchemy s overall business goals, supporting critical decision-making at the highest levels. Ownership: Take full ownership of monthly supply chain targets, working cross-functionally to ensure alignment and successfully achieving company objectives. Team Development & Management: Lead, manage, and scale a high-performing supply chain team, ensuring they have the tools, resources, and mentorship to meet and exceed their goals. Supply Chain Operations Oversight: Oversee and optimize all aspects of the supply chain, including: Documentation management Freight forwarding Customs compliance Transportation and warehousing Quality assurance and sample shipments Customer support and satisfaction Vendor & Stakeholder Management: Build and maintain strong, productive relationships with key vendors and stakeholders, including freight forwarders, transporters, warehousing partners, CHAs, quality control laboratories, and shipping lines. Cost Optimization & Process Improvement: Continuously identify and implement cost optimization strategies across freight rates and supply chain processes while maintaining high service quality. Technological Innovation: Lead technological advancements in supply chain management, integrating software solutions and AI to enhance operational efficiency and scalability. Skills & Qualifications: Experience: 5-10 years of experience in cross-border supply chain, operations, and/or logistics, with a proven track record of successfully managing complex supply chains. Team Leadership: Experience in managing and scaling teams, working closely with leadership to achieve organizational goals. Chemicals Supply Chain Experience (Preferred): Experience in the chemicals supply chain is a significant plus, bringing specialized knowledge to optimize operations in this industry. Global Vendor Experience (Preferred): Experience working with US-based forwarders, brokers, and warehousing companies will be highly beneficial. Night Shift Operations Management (Preferred): Familiarity with night shift operations and managing round-the-clock supply chain activities. Structural and Organizational Expertise: Demonstrated ability to build organizational structures, hire the right talent, and establish operational processes for a rapidly growing business. Tech-Savvy: Comfort with technology-driven supply chain solutions, using software and AI to drive efficiency and innovation in operations. Problem-Solving & Ownership: High degree of ownership, with the ability to solve complex problems through a combination of first-principles thinking and data-driven decision-making. Frugality & Innovation: Comfortable working with constrained resources, embracing frugality without compromising on quality or service. Ownership & Impact: At Elchemy, you ll have the opportunity to make a significant impact. You ll be responsible for shaping the supply chain strategy of a fast-growing company, driving innovation, and building scalable processes that will define the future of cross-border trade. Dynamic & Fast-Paced Environment: Elchemy is a young company with an entrepreneurial culture. If you re someone who thrives on speed and is comfortable with ambiguity and rapid experimentation, you ll find this role exciting and rewarding. Growth & Learning: We are committed to your personal and professional growth. As part of our core team, you will be exposed to a wide range of challenges and will have opportunities to grow your skills and career in a fast-evolving industry. Collaborative Culture: Work closely with a diverse and passionate team who share a high level of integrity, accountability, and a commitment to achieving long-term success. If you are an innovative problem-solver with a passion for supply chain and logistics and are looking for an opportunity to make a real impact in a fast-growing startup, Elchemy is the place for you. Join us in building a cutting-edge supply chain that transforms global trade.

Senior Client Partner Location: Mumbai, India Employment Type: Full-time, Permanent About Qure.AI Qure.AI is the world s fastest-growing medical AI company, with an impressive track record of 13 FDA and 62 CE mark clearances. We develop cutting-edge solutions to enhance patient outcomes across various care domains, including lung cancer, tuberculosis, and stroke. Our innovative technologies have positively impacted over 22 million patients in more than 90 countries worldwide. At Qure.ai, we are committed to fostering a diverse and inclusive workplace, and we proudly serve as an equal-opportunity employer. About the Job We are seeking a Senior Client Partner to lead large-scale, countrywide projects and manage key client relationships. This role involves driving revenue growth through upselling, cross-selling, and strategic account management. As part of the Customer Success & Operations team, you will be instrumental in ensuring smooth project execution and fostering long-term partnerships. In this position, you ll oversee client journeys with Qure.ai, driving product adoption, optimizing impact, and identifying opportunities for expansion and renewal. This is a high-impact role that combines client management, project execution, and strategic planning in a rapidly growing organization. Roles and Responsibilities Lead Large-Scale AI Projects: Drive the execution of large-scale, countrywide AI projects from start to finish, ensuring smooth implementation and client satisfaction. Collaborate with government bodies, healthcare institutions, on-ground teams, and global health organizations to drive product adoption and large-scale AI deployment. Client Relationship Management: Build and maintain strong relationships with key external stakeholders, including Ministry of Health, National Programs, program heads, IT teams, and clinical decision-makers. Ensure high retention and satisfaction, and serve as the primary point of contact for client management, post-deployment engagement, and feedback collection. Revenue Growth: Identify new opportunities within existing accounts, driving upselling, cross-selling, renewals, and expansions. Manage strategic account planning to maximize client lifetime value and ensure continuous revenue growth. Cross-Functional Collaboration: Work closely with engineering, product, and sales teams to support client needs, resolve project challenges, and deliver exceptional results. Provide valuable feedback to product teams to contribute to Qure.ai's product roadmap and continuous improvement. Best Practices and Process Optimization: Develop best practices for client management, project execution, and revenue tracking. Continuously optimize internal processes for improved efficiency, scalability, and long-term impact. Client Support: Effectively resolve client complaints by collaborating with Client IT and Program Teams, managing remote access requests, and ensuring timely resolution of issues in coordination with internal engineering teams. Marketing & Research Outcomes: Generate marketing and research outcomes that highlight the impact of Qure.ai s solutions and reinforce our value proposition in the healthcare AI space. Skills and Expertise Experience: 3-6 years in client-facing roles, with experience in managing large-scale, multi-stakeholder projects and driving revenue growth through upselling, cross-selling, and strategic account expansion. Project Management: Strong people management skills and the ability to lead projects in a fast-paced, evolving environment. Experience in account management, client success, project management, or healthcare is a plus. Communication Skills: Excellent verbal and written communication skills, with a demonstrated ability to engage with and influence senior-level stakeholders. Problem-Solving: Self-starter, quick learner, and a driven individual with strong problem-solving capabilities and empathy toward clients. Healthcare Knowledge (Optional): Knowledge and experience in the healthcare industry will be advantageous. Technical Skills: Proficient in Excel and PowerPoint for reporting and presentations. Other Considerations Travel Requirements: This role will involve significant travel, both domestic and international, to ensure successful project execution and client engagement. At Qure.ai, you will be part of a rapidly growing organization where you can work alongside the best minds in the healthcare and AI industries. We offer competitive compensation, a rewarding career path, and the chance to make a meaningful impact in global healthcare. As a Senior Client Partner, you will have the opportunity to grow with a young, innovative company and help shape the future of healthcare AI. Equal Opportunity Employer Qure.ai is committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds and experiences to apply.

Job Title: Customer Success Manager Cybersecurity Location: Mumbai, Maharashtra, India Department: Customer Success | Full-Time About CloudSEK At CloudSEK, we re on a mission to build the world s fastest and most reliable AI-driven cybersecurity technology. Founded in 2015 and headquartered in Singapore, we ve grown rapidly to become one of India s most trusted cybersecurity product companies. Our proprietary AI and ML-powered platform offers real-time detection and resolution of digital threats across various internet sources. CloudSEK s product suite includes: XVigil: Digital Risk Protection Platform BeVigil: Attack Surface Monitoring Tool SVigil: Contextual AI for Supply Chain Risk Monitoring We re proud recipients of multiple accolades, including: NASSCOM-DSCI Security Product Company of the Year NetApp Excellerator s Best Growth Strategy Award $7M Series A funding led by MassMutual Ventures Join us as we redefine digital risk management across the globe. Role Overview: Customer Success Manager Cybersecurity We are looking for a Customer Success Manager (CSM) with a strong background in cybersecurity to manage strategic customer accounts and ensure they realize maximum value from CloudSEK s solutions. You ll be the primary point of contact for clients, combining your relationship management skills with technical cybersecurity expertise to deliver an outstanding customer experience and drive retention, engagement, and growth. Key Responsibilities Account Management Serve as the main liaison for a portfolio of strategic enterprise clients Conduct Quarterly Business Reviews (QBRs) and Annual Business Reviews (ABRs) to align customer goals with product capabilities Visit clients at least twice a year to strengthen relationships and understand evolving cybersecurity needs Cybersecurity Expertise Provide expert insights on threat intelligence, data leak prevention, and digital risk protection Act as a trusted cybersecurity advisor, interpreting threat data generated by CloudSEK s platforms Work closely with client security teams to optimize product usage and threat response Customer Engagement Build strong relationships with key stakeholders including CXOs and CISOs Cultivate customer champions to support advocacy and referrals Deliver customized threat intelligence reports and collect feedback for continuous improvement Revenue Growth and Retention Identify upsell and cross-sell opportunities within assigned accounts Drive on-time subscription renewals and ensure Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) targets are met Support the sales team with referrals and client expansion strategies Product Adoption & Feedback Ensure 100% utilization of subscribed features and solutions Conduct regular configuration and usage reviews Gather client feedback and contribute to product roadmap planning Operational Excellence Maintain accurate account records using CRM tools Share knowledge internally through documentation, training, and internal presentations Ideal Candidate Profile 5+ years of experience in Customer Success, Account Management, or Cybersecurity consulting Strong understanding of cybersecurity principles, digital risk management, and threat intelligence Excellent communication and relationship management skills Proven track record in driving customer satisfaction, retention, and account growth Ability to manage multiple accounts and prioritize tasks effectively Tech-savvy, detail-oriented, and driven by customer outcomes Bonus Points If You Have Experience conducting onsite meetings and business reviews Knowledge of Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) metrics Experience analyzing cyber threats and delivering value-based recommendations Perks & Benefits at CloudSEK Competitive compensation and performance incentives Flexible working hours and a vibrant office culture Free food, unlimited snacks, and beverages Regular team events, music sessions, and creative showcases An opportunity to make a real-world impact in a fast-scaling cybersecurity company Join CloudSEK Empowering the Future of Cybersecurity If you're a customer-focused professional with a passion for cybersecurity and client success, we d love to meet you. At CloudSEK, your work will protect global digital assets while you grow with a world-class team. Apply now and be part of our journey to secure the digital world.

Business Messaging Specialist Location: Mumbai, India Full Time Company: Meta Meta is looking for a results-driven Business Messaging Specialist to drive adoption and growth of WhatsApp Business Messaging among strategic mid-to-large enterprise clients in India. This is a full-time, high-impact role based in Mumbai, requiring a blend of enterprise sales, solutioning, and customer success experience. If you thrive in fast-paced environments, excel at influencing decision-makers, and are passionate about unlocking the potential of WhatsApp to power digital transformation, we d love to hear from you. Key Responsibilities: Develop compelling business cases and custom business plans to demonstrate the value of WhatsApp as a transformative messaging platform. Engage CXOs and decision-makers across customer experience, marketing, technology, and operations to champion WhatsApp as a strategic asset. Translate customer needs into tailored WhatsApp-based solutions to drive measurable business outcomes and improve customer experiences. Drive the full sales cycle, from prospecting through deal closure, while coordinating cross-functional resources and partner networks. Manage pipelines, forecast revenue, identify risks, and ensure alignment with Meta s strategic priorities. Capture and analyze client feedback to influence product enhancements, resolve challenges, and identify new opportunities for growth. Partner with Meta s in-market and global messaging teams to create scalable engagement programs and best practice guides. Collaborate with internal product, engineering, and leadership teams to align on client strategy and drive innovation. Minimum Qualifications: 8+ years of experience in enterprise sales, business development, or SaaS solution selling. Strong executive presence with the ability to build trust and credibility at the CXO level. Experience leading full sales cycles and managing multi-stakeholder engagements. Proven ability to operate autonomously, think strategically, and solve complex business challenges. Strong analytical mindset with experience working on large-scale systems and customer experience initiatives. Bachelor s degree or equivalent practical experience. Preferred Experience: Background in SaaS, cloud, or enterprise communication platforms. Experience working with cross-functional product and engineering teams. Familiarity with business messaging, conversational commerce, or customer engagement platforms. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. From Facebook and Instagram to WhatsApp and Messenger, we empower billions globally. Meta is also pioneering new experiences through AR, VR, and the metaverse, shaping the future of digital interaction. Equal Opportunity Employer: Meta is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, gender identity, sexual orientation, age, disability, or other legally protected status. Qualification : Bachelors degree or equivalent practical experience.

Account Executive - West Location: Mumbai, India Job Overview As an Account Executive at Databricks, your mission will be to help build our India business, one of our fastest-growing markets in APJ. You will drive growth through strategic partnerships, helping businesses solve tough problems with Databricks' solutions. Your role will be pivotal in guiding customers on their data journey, making organizations more collaborative and productive than ever before. Responsibilities Prospect for new customers and assess existing accounts to develop strategies for engagement. Use a solution-based selling approach to create value for customers. Identify viable use cases in each account to maximize Databricks' impact. Collaborate with teams to maximize the impact of the Databricks ecosystem in your territory. Work on successful negotiations and close deals. Promote the Databricks enterprise cloud data platform. Deliver technical and business results using the Databricks Data Intelligence Platform. Promote teamwork within the sales organization. What We Look For 5+ years of sales experience in SaaS/PaaS or Big Data companies. Prior customer relationships with CIOs and key decision-makers. Ability to articulate complex cloud technologies and big data solutions. 3+ years of experience exceeding sales quotas. Proven success in closing new accounts and upselling existing accounts. Bachelor s degree in a relevant field. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide, including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500, rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe, and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. Benefits At Databricks, we strive to provide comprehensive benefits and perks to meet the needs of all our employees.

BFSI Enterprise Director Location: Mumbai, India As part of our rapidly expanding Enterprise business, we are looking for a BFSI Leader to scale the business in the India region. You will lead a team of professionals and be responsible for multiplying consumption, new customer acquisition, and developing the ecosystem. You will inherit a team of seasoned campaigners, passionate about building a data ecosystem in the India region, technically knowledgeable, and have a desire to help customers and partners succeed. You will report to the Head of Enterprise business, India Region. The Impact You Will Have: Scale a team of motivated Enterprise Account Executives to increase growth in the BFSI domain. Inspire a culture of teamwork, leading with value, and achieving desired customer outcomes. Develop trust-based relationships with customers and partners to ensure long-term success. Encourage learning and ongoing understanding of technical product details and our future product roadmap. Lead our BFSI Enterprise growth plans, ensure forecast accuracy, and drive a predictable, high-growth business. What We Look For: Desire to build a collaborative, inspired team culture. Alignment with our core values: customer obsession, teamwork, ownership, and data-driven decision making. 15+ years of experience building a high-growth sales team serving BFSI customers. Experience in the Big Data, Cloud, or SaaS Sales industry. A history of exceeding sales quotas in similar high-growth Enterprise software companies. Understanding of value selling and structured methodologies (e.g., MEDDPICC, Challenger, Command of Message). Knowledge of developing the partner ecosystem to help grow strategic enterprise territories. Success in implementing strategies for usage and booking-based sales revenue models. Enterprise BFSI experience coupled with Cloud Data & AI experience is highly desirable. About Databricks: Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe, and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. Benefits: At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees.

Emerging Enterprise Hunter Account Executive Location: Mumbai, India The Impact You Will Have: Prospect for new customers. Assess your existing customers and develop a strategy to identify and engage all buying centers. Use a solution approach to selling and creating value for customers. Identify the most viable use cases in each account to maximize Databricks' impact. Orchestrate and work with teams to maximize the impact of the Databricks ecosystem on your territory. Build value with all engagements to promote successful negotiations and close. Promote the Databricks enterprise cloud data platform. Be customer-focused by delivering technical and business results using the Databricks Platform. Promote teamwork. What We Look For: You have previously worked in an early-stage company, and you know how to navigate and be successful in a fast-growing organization. 5+ years of sales experience in SaaS/PaaS or big data companies. Prior customer relationships with CIOs and important decision-makers. Ability to simply articulate intricate cloud technologies and big data. 3+ years of experience exceeding sales quotas. Success in closing new accounts while upselling existing accounts. Bachelor's Degree. Job Location: Mumbai About Databricks: Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. Benefits: At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. Qualification : Bachelor's Degree.

Position: Enterprise Key Account Manager Location: Mumbai (Andheri Saki Naka) Industry: IT Relevant Experience: Minimum 7-10 Years (at least 3+ years in relevant experience) Employment Type: Full-time Work Environment: Hybrid (office and field sales) Travel Requirement: Estimated 60-80% of the time About Swan Solutions: Swan Solutions is a rapidly growing IT infrastructure services provider, generating over 500 Crore in revenue. Headquartered in Mumbai, Swan has been successfully serving the IT hardware and networking needs of BFSI, PSU, SMB, and corporate sectors for over 33 years. The company has forged partnerships with global technology leaders like HP, Cisco, Microsoft, Ice Warp, and Fluid AI. Our major clients include SBI, SBI MF, ICICI, and more. At Swan, we embrace innovation, celebrate creativity, and encourage a collaborative environment where every idea has the potential to drive change. We are a team that is accountable, vibrant, independent, and always willing to learn and grow together. Job Overview: We are looking for a dynamic and results-driven Enterprise Key Account Manager to join our team. This role will involve managing strategic sales initiatives, building strong relationships with enterprise clients, and driving the company s growth in the competitive IT solutions and services market. Key Responsibilities: Develop and implement comprehensive sales strategies to achieve monthly, quarterly, and annual revenue targets. Create and maintain sales forecasts, pipeline reports, and performance dashboards. Identify and pursue new business opportunities in the IT solutions and services sector. Build and maintain strong relationships with existing and potential enterprise clients. Collaborate with marketing, product, and delivery teams to align sales efforts with company objectives. Analyze market trends, competitive landscape, and customer needs to inform sales strategies. Manage and optimize the sales process, including lead generation, qualification, and conversion. Represent the company at industry conferences, networking events, and client meetings. Qualifications Required: Bachelor s degree in Business Administration, Marketing, Computer Science, or a related field. 7-10 years of progressive sales experience in IT solutions, services, or technology sectors. Proven track record of consistently meeting or exceeding sales targets. Strong understanding of enterprise IT solutions, cloud services, and digital transformation technologies. Excellent communication and interpersonal skills in English and Hindi. Proficiency in CRM tools (e.g., Salesforce, HubSpot) and sales management software. Preferred Qualifications: Experience in B2B technology sales in the Indian market. Knowledge of emerging technologies like AI, cloud computing, and cybersecurity. Industry certifications in sales management or IT solutions. Key Skills: Strategic sales planning Client relationship management Negotiation and closing techniques Data-driven decision-making Solution-selling approach Cross-functional collaboration Compensation & Benefits: Variable Pay Components: Performance Bonus ranging from 100% to 400% of Fixed CTC, based on team sales performance. Opportunity to work in a dynamic and rapidly growing organization. Be a part of an innovative and vibrant culture that fosters creativity and teamwork. Competitive compensation structure with performance-based bonuses. Work in a hybrid environment with ample opportunities for travel and client interaction. If you re passionate about IT sales and eager to grow with a leading organization, we d love to hear from you! Qualification : Bachelors degree in Business Administration, Marketing, Computer Science, or a related field.

Position: Senior Sales Executive (PSU IT Solutions) Location: Mumbai, Delhi Employment Type: Full-Time, Permanent Mode of Work: Initial period WFH/Field work from their location (Except Mumbai Location) About Swan Solutions: Swan Solutions is a rapidly growing IT infrastructure service provider with a turnover of 500 Crore, headquartered in Mumbai. Founded 33 years ago by Mr. Mohammed Sutarwala, Swan has built a reputation in the IT hardware and networking space, offering solutions to BFSI, PSU, SMBs, and corporate houses. Swan partners with leading global companies like HP, Cisco, Microsoft, Ice Warp, and Fluid AI. Our key clients include SBI, SBI MF, and ICICI. Culture at Swan: Swan s culture fosters innovation, accountability, and collaboration. We take on inspiring IT projects, encourage creativity, and celebrate the people who make ideas come to life. Our open-door culture ensures everyone has the opportunity to contribute to the transformation of ideas into actionable solutions. Members of the Swan team are described as accountable, vibrant, independent, and impactful. Key Responsibilities: Business Development Identify and target potential PSU customers across various sectors such as energy, telecommunications, banking, and infrastructure. Develop and execute strategic sales plans to penetrate PSU market segments. Build and maintain strong relationships with key decision-makers in PSU organizations. Sales Strategy Conduct in-depth market research on PSU IT spending and technological requirements. Develop tailored IT solution proposals addressing the specific needs of PSU organizations. Create comprehensive presentation decks and technical documentation. Prepare competitive bid responses and ensure technical compliance with RFPs. Sales Execution Manage the entire sales cycle, from lead generation to contract closure. Negotiate complex, high-value IT solutions and service contracts. Develop and maintain a robust sales pipeline. Meet or exceed quarterly and annual sales targets. Collaborate with pre-sales and technical teams to design customized solutions. Customer Engagement Provide a consultative selling approach to understand PSU customers' digital transformation challenges. Conduct technical presentations and demonstrations. Offer post-sales support and ensure customer satisfaction. Manage long-term customer relationships and identify upselling opportunities. Compliance and Documentation Ensure compliance with government procurement guidelines and tender processes. Maintain accurate sales records and customer interaction documentation. Prepare detailed sales reports and forecasts. Navigate complex PSU procurement procedures. Tender and RFP Management Proactively track PSU tender and RFP opportunities across various sectors. Maintain a comprehensive database of upcoming and active tenders. Develop expertise in tender classification and evaluation criteria. Ensure strict adherence to government procurement guidelines and statutory compliance norms. Tender Response Strategy Analyze RFP/tender requirements and develop precise, compliant, and competitive tender responses. Coordinate with internal teams to craft technical specifications, pricing strategies, and bid documents. Prepare comprehensive bid documents that meet all technical, commercial, and legal requirements. Stakeholder Engagement Build and maintain relationships with PSU procurement departments and tender evaluation committees. Conduct follow-up and clarification meetings, and manage post-tender communication and negotiation processes. Competitive Intelligence Monitor competitor tender responses and analyze winning bid strategies. Stay updated on emerging technologies relevant to PSU procurement. Develop insights into PSU technological transformation priorities. Qualifications: Education: Bachelor s degree in Engineering, Computer Science, or Business Administration. Experience: 4-6 years of experience, with at least 3 years in enterprise IT sales, preferably with exposure to the PSU sector. Proven track record of successful B2G (Business to Government) sales. Strong understanding of IT infrastructure, cloud solutions, cybersecurity, and digital transformation technologies. Excellent communication and negotiation skills in English and Hindi. Required Skills: Deep knowledge of PSU procurement processes. Strong networking and relationship-building capabilities. Strategic thinking and solution-selling approach. Ability to work in a target-driven environment. Proficient in CRM tools and sales management software. Excellent written and verbal communication skills. Attention to detail, especially with tender specifications. Strong analytical and problem-solving capabilities. Ability to work under strict deadlines. Proficiency in preparing persuasive technical documentation. Technical Competencies: Extensive knowledge of government e-procurement portals (GeM, CPPP). Tender evaluation processes and bid management software. Experience in preparing technical and commercial bid proposals. Technology Focus Areas: IT Infrastructure Solutions Cloud Computing Cybersecurity Digital Transformation Technologies Enterprise Software Solutions Network and Communication Systems Key Performance Indicators (KPIs): Number of tenders participated in. Tender win rate. Total contract value of won tenders. Compliance score in tender submissions. Revenue generated through tender routes. Compensation: Performance Bonus: 100-300% of base salary (based on the number and value of tenders won). Qualification : Bachelors degree in Engineering, Computer Science, or Business Administration.

About Adobe At Adobe, we re changing the world through digital experiences. From emerging artists to global brands, we provide the tools needed to design and deliver exceptional digital experiences. We re passionate about empowering people to create beautiful, powerful images, videos, and apps that transform how companies engage with customers across every screen. We re on a mission to hire the very best talent, fostering an inclusive culture where everyone is respected and has access to equal opportunities. We believe great ideas can come from anywhere, and the next big idea could be yours! The Opportunity We are seeking a Solutions Architect Expert to lead pre-sales efforts in our India region as part of the Professional Services team. In this role, you ll be a trusted advisor, passionate about digital transformation and customer experience (CX). You'll work closely with customers and prospects, collaborating with sales and service delivery teams to craft and present compelling solutions based on a deep understanding of customer objectives and priorities. You ll work directly with stakeholders at all levels, including C-suite executives such as CTOs, CIOs, CMOs, and CDOs, to understand their drivers and define how Adobe's technology can help them achieve their business outcomes. What You ll Do Customer Engagement: Help customers understand Adobe's capabilities and the transformative power of world-class customer experiences. Build Trust and Credibility: Work closely with customers' architects and technical/business stakeholders to establish trust and guide them toward the best outcomes. Collaborate Across Teams: Partner with account teams, delivery teams, product engineering, and professional services sales executives to drive business growth and ensure customer success. Pre-Sales Leadership: Review, prioritize, and lead strategic pre-sales engagements with large and complex customers. Lead workshops to uncover needs and develop actionable solutions. Holistic Solutioning: Create and present comprehensive services responses and proposals that include service scope, staffing, and roadmaps aligned with customer objectives. Estimation and Solutioning: Lead the presales, solutioning, and estimation for Adobe Experience Cloud projects, utilizing Adobe's estimation models and tools. Identify High-Value Use Cases: Define integrated solution architectures that deliver impactful business outcomes and drive CX transformation. Stakeholder Communication: Communicate technical solutions clearly, tailoring your message to both technical teams and business stakeholders. Team Leadership: Provide guidance and leadership to junior team members and support the progression of services opportunities. Travel: Be willing to travel up to 10-15% of the time as required. Qualifications, Experience, and Aptitude Experience: 12-20 years of experience in consulting or within a technology company or product vendor, with a focus on CX technology and pre-sales services. CX Technology Expertise: Deep experience with digital experience technologies such as UX/UI, web content management, analytics, optimization, personalization, customer data platforms, and eCommerce. Solution Architect Experience: Proven track record as an enterprise architect, solution architect, or solution lead, especially in architecting service scope and integrated architectures using Adobe Experience Cloud products. Adobe Experience Cloud Expertise: Familiarity with Adobe products such as Adobe Experience Manager, Adobe Experience Platform (RTCDP, CJA, AJO), Adobe Commerce, Adobe Analytics, Adobe Campaign, Adobe Target, and Adobe Workfront. Analytical and Problem-Solving Skills: Strong ability to analyze data, websites, architectures, and use cases to determine the best solution using Adobe technology. Communication Skills: Exceptional ability to communicate complex technical solutions in a compelling, clear, and concise manner, tailored to different stakeholders. Collaboration and Teamwork: Strong team player who can collaborate with multiple stakeholders to meet tight deadlines and deliver high-quality proposals and responses. Travel Willingness: Ability and willingness to travel up to 10-15% of the time. Education: Technical degree required, advanced degree preferred. Adobe is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.

Inside Sales Representative/Officer About the Company: Sequretek is a global cybersecurity company, which offers end-to-end security in the areas of enterprise threat monitoring, incident response (Percept XDR), device security (Percept EDR), identity & access governance (Percept IGA) through their own AI driven Percept Cloud Security Platform (PCSP). Vision: To simplify security by consolidating the technology landscape Mission: We empower your growth (customer s growth) without fear as your (customer s) trusted partner by simplifying security Sequretek, started in 2013, has its offices across US and India with over 400 cybersecurity professionals. More than 25% of our employees are in R&D. We do business across the world with our partners. We have been growing with a CAGR of over 50% Y-O-Y and have close to 120 customers worldwide. Our products are covered by technology influencers like Gartner, ICSA Labs, NASSCOM, and have strategic partnerships with Intel, Ingram Micro and FIS. They give us market access in India and US. The company has received recognitions from several government bodies, startup entities as well as media houses over these past several years. Reporting to: Chief of Marketing and Head of Global Channels Open Positions: Inside Sales Representative Inside Sales Representative roles and responsibilities Communicating with prospective buyers in enterprises (B2B), through emails, LinkedIn and Twitter. Making outbound calls to prospective buyers in enterprises (B2B) CISO/CIO/CTO/IT Heads/Security Heads. Fixing physical (1-on-1) or virtual meetings for Sales team members with targeted customers. Calendaring the appointment through email/whatsapp and uploading the details on CRM on a daily basis. Ensuring that the meetings take place by reminding the customer / RSVP. Post the meeting, update the CRM (lead/no lead) after speaking with the salesperson. Send a Thank You email to the customer with the sales collateral and details of the salesperson. Attend daily cadence, and weekly reviews with Sales and Marketing leaders. Creating and maintaining customer database in the CRM with activity sheet for each account updated on a daily basis. RSVP Management for webinars and events run by Marketing team. Ensuring that the targets set for number of calls, meetings fixed, leads generated are met / exceeded. Inside Sales Representative/Officer requirements and qualifications Minimum of a Degree. Minimum of 2 years of experience in a similar role in B2B enterprises (preferably in IT/cybersecurity) for Indian markets. Proficiency in Email, MS Office and CRM software. Excellent verbal and written communication skills in English is Mandatory. Candidates with Hindi and other regional languages (Marathi, and South Indian) are preferable. Strong listening skills. Strong organizational and presentation skills. Strong tele-sales and cold calling skills. Ability to work well in a fast-paced environment. Excellent customer relationship skills.

Role: Principal - Growth Manager (HPE) Function/Department: HPE Experience: 8-12 Years Education: Graduation: B.Tech, BCA, BE, B.Sc Post-Graduation: M.Tech, MCA, MBA, M.Sc Job Purpose: We are looking for a Principal - Growth Manager to lead the end-to-end digital marketing strategy for Debt Management. This role will be responsible for driving revenue growth through data-driven digital campaigns, optimizing the debt recovery process, and ensuring maximum ROI from marketing investments. You will collaborate with multiple stakeholders to design and execute impactful marketing initiatives that align with business goals. Key Responsibilities: Growth Strategy & Digital Optimization: Design and implement growth strategies to enhance the debt management process via digital channels. Lead digital marketing objectives for debt management, working with Agile Campaign Teams to drive lead generation and maximize business outcomes. Optimize cross-channel customer journeys based on analytics, stakeholder inputs, and industry benchmarks. Define audience segmentation strategies to deliver personalized offers, content, and conversations. Revenue & Performance Management: Own revenue targets for debt management and drive measurable business growth. Develop, monitor, and refine campaign performance metrics to ensure continuous optimization. Provide regular performance reports to senior leadership and make data-driven decisions to enhance campaign success. Conduct market research to identify trends and improve digital marketing effectiveness. Leadership & Collaboration: Lead and mentor a team of growth managers to drive campaign execution and achieve targets. Work cross-functionally with internal teams and external partners to develop and execute marketing strategies. Ensure seamless execution of sales lead management and lead lifecycle optimization. Secondary Responsibilities: Strong problem-solving skills with a growth mindset. Ability to understand business targets and translate them into effective marketing strategies. Optimize customer journeys (CRO) on digital and assisted platforms. Utilize bureau data insights for digital marketing strategies. Knowledge of financial products and customer lifecycle management. Comfortable working in Agile environments with an incremental ROI approach. Basic proficiency in Data Analytics & Statistics for marketing insights. Preferred Skills & Tools: Proven track record in scaling business and driving growth through digital campaigns. Hands-on experience with leading MarTech tools such as CleverTap, Salesforce Marketing Cloud, Google Analytics, and automation platforms. Ability to independently lead, communicate, and collaborate with multiple business partners and global teams. Lead high-impact digital growth initiatives in a fast-paced, data-driven environment. Work with cutting-edge MarTech tools and drive innovation in debt management marketing. Collaborate with industry experts and contribute to business growth through digital transformation. If you're a strategic thinker with a passion for digital marketing, revenue growth, and performance optimization, we invite you to apply and be part of our dynamic team! Qualification : Graduation:Bachelor of Technology B.Tech, Bachelor of Computer Applications - BCA, Bachelor of Engineering - BE, Bachelor of Science - B.ScPost-graduation: Master of Technology M.Tech, Master of Computer Applications - MCA, Master of Business Administration - MBA, Master of Science - M.Sc

Senior Manager - Solution Consulting Experience: 12+ years About Seclore At Seclore, we are entrepreneurs, not employees a passionate team solving complex data security challenges with cutting-edge, patent-pending technology. Recognized as a "Great Place to Work" in both India and the USA, we thrive on innovation, risk-taking, and problem-solving. Seclore is a global leader in Data-Centric Security, safeguarding highly confidential information across Fortune 100 companies, nuclear projects, and pharmaceutical innovations. Our award-winning technology enables organizations to control how their data is used even after sharing it externally. The Role We are looking for a Senior Manager - Solution Consulting to drive customer value, strategic growth, and cross-functional collaboration. You will play a key role in identifying new use cases, mentoring teams, and strengthening client relationships. Key Responsibilities Identify New Use Cases & Drive Customer Value Work closely with clients to discover high-impact use cases. Lead initiatives to define and implement these solutions. Support Sales and CSM teams in closing deals through strategic insights. Enhance Team Strategic Capability Mentor and develop solution consultants to take on a more strategic role. Establish best practices and frameworks to enhance advisory capabilities. Drive training programs and workshops to build a high-performing team. Cross-Functional Leadership Collaborate with Product Management, Sales, and Customer Success to ensure seamless integration of solutions. Promote solution-based selling and lead strategic initiatives. Build & Strengthen Client Relationships Act as a trusted advisor to key stakeholders. Serve as an escalation point for solution-related issues and ensure proactive resolution. MBA with 8-10 years of consulting experience in BFSI, Manufacturing, or Government verticals. Strong customer focus and ability to link insights to business outcomes. Exceptional communication, presentation, and problem-solving skills. Expertise in business analysis, process mapping, and solution implementation. Ability to manage multiple projects and work independently. Willingness to travel and provide on-site consulting. Strong knowledge of analytical, training, and marketing tools. Nice to Have Experience in information security practices. Certifications in security, business process management, or IT infrastructure. Work on Cutting-Edge Security Tech Collaborate with Global Enterprises Innovate & Solve Real-World Problems Thrive in a Culture of Entrepreneurs, Not Employees Be part of a team shaping the future of data security! Qualification : Have an MBA with 8-10 years of consulting experience in BFSI/Manufacturing/Government verticals.