Cloud Billing Jobs in Bengaluru

Finance Executive Location: Bengaluru Employment Type: Full-time About Us Exotel is one of Asia's largest customer communication platforms. Our mission is to move enterprise customer communication to the cloud. In 2020, we powered over 4 billion calls and connected more than 320 million people. We work with innovative companies like Ola, Swiggy, Zerodha, Whitehat Jr, Practo, Flipkart, and GoJek, as well as top banks across the country. Join us in transforming how companies manage and engage with customers. What We Look For We are looking for a Finance Executive with a strong background in revenue accounting, invoicing, contract validation, and ERP systems. If you have experience in contract management and a strong understanding of sales CRM, we would love to hear from you. Ideal Candidate Education: B.Com or MBA in Finance Experience: 2-4 years in revenue/invoicing accounting, contract validation, and financial operations. Skills: Proficiency with Sales CRM and ERP systems Strong academic foundation in finance or accounting Detail-oriented with strong analytical skills Ability to work under pressure with tight deadlines Strong communication skills for regular business interaction What You Will Do As a Finance Executive, you will be responsible for ensuring that all contracts, bill plans, and customer creation activities are validated and accurate. Your work will directly impact the financial integrity of the organization. Key responsibilities include: Contract Validation: Ensure that all customer records in the system have valid contracts and the most up-to-date billing plans. Confirm contract terms align with billing plans for each customer. Bill Plan Validation: Ensure bill plans are validated in the CRM before customer approval and billing processing. Customer Creation: Approve new customer accounts after confirming all contract and billing information is valid. Credit Approval: Verify the requirements for credit approval and approve changes as necessary, based on contract validation and internal checks. Changes to Bill Plans: Approve any changes to customer billing plans after ensuring the correct contract and customer validation. Internal Controls: Ensure strong internal controls (IFC) are followed for financial operations, and ensure compliance with company standards. Collaboration: Work closely with the business team to resolve any issues, escalations, or discrepancies related to billing and contracts. Establish and maintain a regular cadence with the business teams to ensure smooth operations. Innovative Work Environment: You ll be part of a fast-growing company working with some of the largest names in the industry, building next-gen customer communication tools. Career Growth: At Exotel, we believe in investing in your personal and professional growth with opportunities for career development and skill enhancement. Dynamic Culture: We are a collaborative and inclusive team that encourages innovation, transparency, and ownership. If you're excited to be part of a dynamic, fast-growing team at Exotel and you have the right experience and skills for the role, apply now! We look forward to having you on our team. Qualification : B.Com or MBA in Finance

Principal Architect Location: Bangalore Company: AliveCor About AliveCor AliveCor is on a mission to **revolutionize heart health** by making it accessible to everyone, everywhere. We have pioneered **over-the-counter medical ECG devices**, trusted by millions, and are leaders in empowering consumers to take control of their heart health. With our **FDA-cleared medical-grade hardware and software**, users have performed over 300 million heart health measurements. We are a team driven by a shared passion to make a real difference in people s lives. The Opportunity & Role As the **Principal Architect** at AliveCor, you will play a pivotal role in **shaping the future of heart health technology**. You will lead the architecture of our platform, ensuring it meets the evolving needs of our customers and the healthcare industry. This role requires **strong technical expertise in GoLang, Java, AWS, and modern software architecture**. Key Responsibilities Architect & Design Solutions: Collaborate closely with product and engineering leadership to design **scalable, secure, and efficient solutions** for both consumer and clinician-facing applications. Hands-On Engineering: Actively engage in software development (**up to 50% of your time**), working with technologies such as **Go, Java, Ruby on Rails, PostgreSQL, AWS, React, JavaScript**, and mobile (iOS & Android) apps. AI Integration: Leverage cutting-edge **AI technologies, including LLMs** (Large Language Models), to enhance the customer experience and drive product innovation. Ownership & Scalability: **Own the architecture** for your suite of products, ensuring it aligns with the organization s technical vision and is built to scale. Lead the review process and ensure timely implementation of changes. Mentorship & Best Practices: Drive **code reviews, design reviews, and architecture discussions** to establish and uphold engineering best practices across teams. Backend Infrastructure & Improvement: Maintain and continuously enhance backend systems to solve technical limitations before they affect production. Experiment with New Technologies: Explore emerging technologies and drive adoption where relevant, measuring impact and scalability. Qualifications & Skills Hands-on Engineering Leadership: **15+ years of hands-on software engineering experience**, including significant exposure to architecture and systems design. Core Proficiency: Strong knowledge of **GoLang and Java**, with experience in designing and building large-scale systems. Cloud & Platform Expertise: Expertise in **AWS and Kubernetes**, with the ability to architect and manage cloud-based systems. Architecture Design: Extensive experience with **multi-tier architectures, high-performance web-scale systems, and large databases**. System Design Expertise: Strong system design skills and experience designing clean interfaces and working at the right level of abstraction. Microservices & SOA: Experience designing and implementing **Service-Oriented Architectures (SOA) or Microservices**. CI/CD & Automation: Familiarity with build process automation and **CI/CD** (e.g., GitLab, Travis). Product Focused: Ability to work with product teams to identify customer pain points and iterate on solutions quickly. Willingness to Learn: Eagerness to learn new technologies and adapt to the ever-changing landscape of software engineering. Knowledge of Ruby on Rails is a plus, but not a requirement. Perks & Benefits Working Model: Hybrid Working Model (Flexibility to work both remotely and in the office). Leave: Generous Vacation Policy and comprehensive Family Leave. Medical Benefits: Above-market family floater medical insurance, covering both parents. Office Perks: Complimentary lunch provided at the office and convenient metro connectivity. Culture: Supportive, collaborative team culture.

Position: Salesforce Developer (CPQ, Service Cloud, Billing) Location: Remote/Hybrid | Bengaluru, IND We're looking for a highly skilled Salesforce Developer with specialized expertise in Salesforce CPQ, Service Cloud, and Billing. If you have a strong background in developing and customizing Salesforce solutions that enhance sales, service, and billing processes, you'll be instrumental in designing and implementing complex, tailored solutions to meet our business needs. What You'll Do: CPQ Development: Customize and enhance Salesforce CPQ applications, including product configuration, pricing rules, quote templates, and approval processes. Service Cloud Development: Implement and customize Salesforce Service Cloud to optimize customer service operations, covering case management, service processes, and SLAs. Billing Implementation: Develop and integrate Salesforce Billing solutions, ensuring seamless end-to-end billing processes like invoicing, payment processing, and revenue recognition. System Integration: Integrate Salesforce CPQ, Service Cloud, and Billing with internal and third-party systems using REST/SOAP APIs, middleware, and custom integrations. Customization & Data Management: Design and implement custom objects, workflows, validation rules, and other Salesforce features. Ensure data integrity across all Salesforce clouds and connected systems, handling data migrations and quality controls. Quality Assurance: Conduct unit testing, integration testing, and debugging to ensure the stability and performance of Salesforce customizations and integrations. Documentation: Create and maintain comprehensive technical documentation, including system architecture and design specifications. Collaboration: Work closely with business analysts, project managers, and stakeholders to translate business requirements into effective technical solutions. Continuous Improvement: Stay current with Salesforce platform updates and best practices across CPQ, Service Cloud, and Billing. Recommend enhancements to existing systems. What You'll Bring: Experience: 5+ years as a Salesforce Developer, with specific, hands-on experience in CPQ, Service Cloud, and Billing. Salesforce Core: Proficiency in Apex, Visualforce, Lightning Components, and Salesforce development tools. Integration Savvy: Extensive experience integrating Salesforce with external systems using REST/SOAP APIs. Platform Knowledge: Familiarity with Salesforce data models and architecture, particularly within CPQ, Service Cloud, and Billing. Certifications: Salesforce Certified CPQ Specialist and/or Salesforce Service Cloud Consultant certifications are highly preferred. Problem-Solving: Strong problem-solving skills with a focus on delivering customer-centric solutions. Communication: Excellent communication skills, enabling effective collaboration with both technical and non-technical stakeholders. Multitasking: Ability to manage multiple tasks and projects simultaneously in a fast-paced environment. Education: Bachelor s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Preferred Qualifications: Experience with Agile development methodologies. Familiarity with Salesforce Communities, Marketing Cloud, or other Salesforce products. Knowledge of JavaScript, HTML, CSS, and other web development technologies. Experience with CI/CD tools and version control systems like Git.

Job Title: Enterprise Account Executive - Sales Company: Druva Location: Bengaluru, India About Druva: Druva enables cyber, data, and operational resilience for every organization through the Data Resiliency Cloud the industry s first and only SaaS solution at scale. Customers simplify data protection, streamline governance, and gain data visibility as they accelerate cloud adoption. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva eliminates complex infrastructure costs and delivers data resilience across geographies and clouds. Role Overview: Druva is seeking a highly motivated Enterprise Account Executive to drive sales within the Enterprise segment in India. This role involves building a strong sales pipeline and closing new and existing business deals across a defined territory. Reporting directly to the Country Manager, India & SAARC, you will play a critical role in growing Druva s footprint by engaging IT decision-makers at various levels and working collaboratively with channel partners. Key Responsibilities: Manage sales across assigned territory focusing on both new business and existing customer accounts (hybrid role). Own the full sales cycle end-to-end from initial prospecting and contact to deal closure. Partner with Renewals teams to ensure subscription renewals, prevent churn, and minimize downsell. Collaborate closely with channel partners, including resellers and distributors, to scale sales reach. Generate awareness of Druva s solutions, qualify leads, deliver compelling product demos and presentations, and close deals. Develop deep expertise in Druva s product offerings and competitive positioning to effectively communicate value propositions. Lead proposal creation and respond to RFIs/RFPs in conjunction with Solution Engineering teams. Maintain accurate and timely pipeline reports and forecasts within the territory. Prepare and execute thorough business plans aligned with revenue targets. Consistently meet or exceed assigned sales quotas. Qualifications & Experience: Minimum 7 years of experience in software sales; Backup or SaaS sales experience preferred. Proven track record selling to Enterprise IT organizations in India, demonstrating consistent performance and revenue achievement. Experience managing and selling through channel partners. Familiarity with structured sales methodologies such as MEDDPICC. Strong technical acumen with the ability to build compelling business cases including TCO and ROI justification. Willingness to travel up to 30%, predominantly domestic. Fluency in English. Bachelor s degree from a top-tier university; advanced degrees (MBA or Master s) are a plus. Personal Attributes: Entrepreneurial spirit: Passionate about scaling up and adaptable to evolving business dynamics. Technologist: Deep understanding of IT challenges and modern technology solutions. Self-starter: Proactive and accountable with minimal supervision. Team player: Collaborative, building strong relationships across Druva s regional and global teams. Organized: Able to lead complex initiatives, prioritize tasks, and communicate progress clearly. Pragmatic: Balances trade-offs to achieve key objectives efficiently. High standards: Committed to personal and organizational excellence. Excellent communication: Clear, succinct, and persuasive in both verbal and written interactions. If you re driven by success in a fast-paced, scale-up environment and passionate about delivering world-class SaaS solutions to Enterprise customers, Druva offers a compelling opportunity to join a global leader in data resilience. Qualification : Bachelors degree from a top-tier university; advanced degrees (MBA or Masters) are a plus.

Senior Data Engineer Location: Bengaluru Department: Global Strategic Services Data Engineering EMEA Type: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader driving industrial digital transformation. Our platforms Cognite Data Fusion and Cognite Atlas AI enable companies across Energy, Utilities, Manufacturing, and Chemicals to solve complex challenges using AI, contextual data, and automation. Cognite is backed by top-tier investors and recognized with global innovation awards. Our Values Impact: We deliver results that matter. Ownership: We take initiative, act inclusively, and embrace accountability. Relentless: We pursue excellence and innovation with resilience. About the Role As a Senior Data Engineer, you ll lead the development of scalable data solutions that empower critical industries to make informed decisions. You ll work on high-impact projects across regions, collaborating with solution architects, data scientists, and product teams. This is a growth role with room to influence product direction and mentor junior engineers. Key Responsibilities Architect and implement robust data pipelines using Cognite Data Fusion, Python, SQL, and REST APIs. Lead integrations, data modeling, and transformation tasks using cloud-native technologies. Design custom data models for discovery, mapping, and cleansing industrial data. Collaborate closely with cross-functional teams to deliver digital solutions. Conduct code reviews and champion engineering best practices. Contribute to Cognite s SDKs and internal tools. Translate customer use cases into scalable, reusable data engineering frameworks. Mentor team members and support customer onboarding when needed. What You ll Bring Bachelor s or Master s in Computer Science or related field (or equivalent experience). 5+ years in a data-intensive, customer-facing engineering role. Expertise in Python, SQL, REST APIs, and pipeline orchestration. Experience with distributed computing, Kubernetes, and cloud platforms (Azure, GCP). Familiarity with data from industrial domains like oil & gas or manufacturing is a plus. Strong DevOps mindset with hands-on experience in Git, CI/CD, and deployments. Proactive and collaborative; able to work independently and solve complex challenges. A growth mindset with willingness to ask for help and share knowledge openly. Be part of a global team spanning 70+ nationalities with strong DEI focus. Work at our Bengaluru office (Rathi Legacy, Hoodi) in a modern hybrid environment. Enjoy flat hierarchy, fast decision-making, and high ownership culture. Collaborate with world-class professionals on industry-transforming projects. Shape the future of industrial data and drive real-world impact at scale. If you re passionate about solving meaningful problems with cutting-edge data technologies, apply today. We welcome applicants from all backgrounds and experiences you might be the perfect fit, even if you don t meet every single requirement. Qualification : Bachelors or Masters in Computer Science or related field (or equivalent experience).

Job Title: Project Manager Company: Cognite Location: Bengaluru (Rathi Legacy, Rohan Tech Park, Hoodi) Team: Global Strategic Services Project Management EMEA Employment: Full-Time | Hybrid About Cognite: Cognite is a global SaaS leader in AI-powered industrial digital transformation, known for its flagship products Cognite Data Fusion and Cognite Atlas AI. We serve heavy asset industries like Oil & Gas, Power, and Manufacturing, enabling data-driven operational efficiency and sustainability. Role Overview: As a Project Manager in Cognite s Global Customer Success (GCS) team, you will lead and coordinate digital transformation projects for customers in MENA and SEA regions. You will work closely with Data Scientists, Solution Architects, Domain Experts, and engineering teams to deliver impactful solutions. You serve as the vital link between customers and internal teams, managing project execution, risk, communication, and budgets. Typical Responsibilities: Lead and manage SaaS and software projects on a global scale. Coordinate across multiple stakeholders including customers, partners, and internal teams. Facilitate design thinking and workshops using tools like MIRO. Monitor project progress, risks, and communicate status to senior management. Implement governance frameworks to ensure compliance and success. Foster strong customer and partner relationships. Navigate complex stakeholder environments and resolve challenges. Support projects involving IoT, cloud solutions, machine learning, and AI applications. Travel as needed to support project goals. Requirements: Bachelor s or Master s degree in Engineering, Computer Science, Business, Math, or related field. 7+ years of SaaS or software project management experience at global scale. Proficient with project management tools like JIRA, Confluence, Azure DevOps, Trello, MIRO. Experience or consulting background in Oil & Gas or Manufacturing domain is a plus. Proven ability in risk management, stakeholder engagement, and team leadership. Comfortable working in ambiguous environments and adding structure to delivery. Excellent communication and presentation skills, including to executives. Willingness to travel internationally. Familiarity with IoT, cloud, AI/ML projects is advantageous. Work in a diverse, inclusive environment with 70+ nationalities. Modern hybrid workplace with flat hierarchy and direct decision-maker access. Join ambitious global projects with some of the best minds in the industry. Enjoy a culture emphasizing impact, ownership, and relentless innovation. Excited to lead digital transformation projects that shape the future of industry? Apply now to join Cognite s global community! Qualification : Bachelors or Masters degree in Engineering, Computer Science, Business, Math, or related field.

Customer Experience Manager II (EST Shift Bangalore, India) Location: Bangalore, India Work Shift: EST (5:30 PM IST 2:30 AM IST) Job Type: Full-Time | Customer Support | Cloud Technology Job Overview We are looking for a highly motivated and experienced Customer Experience Manager II to join our dynamic Customer Support team. In this role, you will be responsible for managing strategic enterprise accounts, ensuring superior customer satisfaction, and driving proactive customer success strategies. You will serve as the primary point of contact (POC) for customer escalations, technical issues, and account health, while ensuring Rubrik delivers a world-class customer experience in the cloud data management space. Key Responsibilities Build strong relationships with key customer stakeholders and deliver a seamless support experience. Act as the escalation owner and trusted advisor for complex technical and service-related issues. Train customers on how to engage with Rubrik s support portal, submit tickets, and track issues effectively. Utilize Salesforce CRM to monitor account health and detect patterns that may lead to service disruptions. Proactively identify risks and initiate actions to drive customer retention and account stability. Collaborate with cross-functional teams including Engineering, Technical Support, and Sales Engineering. Create and deliver Root Cause Analysis (RCA) documentation and customer-facing status updates. Work closely with internal teams to ensure timely issue resolution and a proactive support approach. Lead project management activities during critical incidents and escalations. Deliver weekly performance and progress reports to internal stakeholders and customer teams. Qualifications and Skills Minimum 8 years of experience in customer experience management, technical support leadership, or enterprise account management roles. Proficiency with CRM platforms, especially Salesforce. Strong communication skills with the ability to deliver clear written documentation and customer updates. Hands-on technical knowledge in: Networking protocols Data storage systems Backup and disaster recovery solutions Cloud platforms (e.g., AWS S3, Microsoft Azure) Hypervisors (VMware, Hyper-V) Experience managing virtual cross-functional teams in a high-pressure environment. Proven ability to handle customer escalations and implement preventive measures. Familiarity with storage vendor ecosystems and best practices in enterprise IT environments. Bachelor s degree in Computer Science, IT, Business, or related field (Advanced degree is a plus). Willingness to travel for client engagements and team collaboration as needed. Preferred Competencies Background in cloud computing, SaaS support, or data protection technologies. Certifications in project management or cloud platforms (e.g., AWS, Azure). Ability to lead with a customer-first mindset and ensure customer loyalty through proactive engagement. Join Rubrik and be part of a company at the forefront of cloud data security, backup solutions, and customer-centric innovation. You ll work with leading technologies, support high-value enterprise clients, and help shape the future of data management in the cloud.

Quoting Analyst II Renewals & Revenue Operations Location: Bangalore, India Shift Timing: 5:30 PM 2:30 AM IST Job Type: Full-Time | Global Renewals Team | Quote-to-Cash About the Role Rubrik is seeking a detail-oriented and analytical Quoting Analyst II to join our Global Renewals Operations team. In this role, you will support the timely and accurate creation of renewal quotes for our existing customer base, working closely with Renewals Representatives, Sales Operations, and other cross-functional teams. Your focus will be to streamline quoting processes, enhance contract alignment, and drive data accuracy to improve revenue predictability and retention. You will manage a high-volume quoting pipeline, contribute to quote validation, and provide insights on upgrade, refresh, and expansion opportunities. This is a mission-critical role where your precision and attention to detail directly impact Rubrik s recurring revenue performance. Key Responsibilities Partner with Renewals Reps to ensure all subscription renewal quotes are generated and delivered on time. Validate and ensure quote accuracy across SKUs, pricing, expiration dates, contractual terms, and upgrade details. Manage and monitor a pipeline of upcoming renewals and prepare corresponding quoting packages. Identify opportunities for refreshes, product flips, or upgrades early in the renewal lifecycle. Review changes in installed base and validate updates executed by Sales and Account Management teams. Work with Salesforce CRM and reporting tools to maintain clean, actionable data. Analyze large datasets to deliver actionable insights related to customer retention, product adoption, and renewal expansion. Collaborate with cross-functional teams to resolve discrepancies and improve overall quote-to-cash efficiency. Support the standardization of quoting workflows to enhance team scalability and consistency. Required Skills & Qualifications 3 8 years of experience in Renewals Operations, Revenue Operations, or Quote-to-Cash (QTC) processes. Strong working knowledge of Salesforce CRM and quoting tools (e.g., CPQ platforms). Excellent organizational skills with the ability to prioritize and multitask in a high-volume environment. Strong analytical and data interpretation skills with attention to detail. Effective written and verbal communication skills to interact with both internal teams and external stakeholders. Experience with installed base or inventory management is a plus. Ability to work independently, manage deadlines, and drive process improvements proactively. Bachelor s degree in Business, Finance, Operations, or a related field preferred. Preferred Competencies Understanding of SaaS renewal cycles, subscription billing, and contract management. Familiarity with B2B sales operations, customer lifecycle management, and forecasting methodologies. Experience in a fast-paced technology environment or global support function. At Rubrik (NYSE: RBRK), our mission is to secure the world s data. Through Zero Trust Data Security and Rubrik Security Cloud, we help enterprises defend against cyber threats, ensure data resilience, and guarantee business continuity across hybrid, SaaS, and multi-cloud environments. Be part of a team that's transforming how organizations protect their most valuable asset: data. Qualification : Bachelors degree in Business, Finance, Operations, or a related field preferred.

Senior Customer Success Engineer I Bangalore (EST Shift, Hybrid) Location: Bangalore, India Work Model: Hybrid (3 days office, 2 days remote) Shift Timing: 8:30 PM 5:30 AM IST (EST hours) About Rubrik s Global Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is dedicated to delivering a world-class post-purchase experience. Our team provides expert post-deployment technical support for a broad spectrum of technologies and cloud platforms. We ensure timely activation and adoption of Rubrik s cutting-edge SaaS data management and security products. As a Senior Customer Success Engineer, you will act as a trusted advisor and primary point of contact for our customers and partners, collaborating closely with cross-functional teams to maximize customer value. In today s data-driven world, Rubrik s Customer Support Team is vital to securing customer data. Our team s deep technical expertise, customer-centric approach, and rapid response capabilities safeguard data availability and integrity, no matter the challenges. Key Responsibilities Deliver enterprise-level technical support via phone, web, email, and chat, handling a wide range of customer inquiries and complex cloud deployment issues. Efficiently manage all levels of support cases from basic questions to advanced technical troubleshooting. Analyze customer problems using structured troubleshooting techniques to identify root causes and implement effective solutions. Independently diagnose and resolve issues within the customer environment, escalating unresolved cases appropriately. Provide expert advice on cloud infrastructure services, best practices, and Rubrik product usage. Troubleshoot and resolve escalated customer issues with urgency and precision. Ensure detailed case documentation and timely issue resolution, maintaining high levels of customer satisfaction. Collaborate with internal teams such as engineering and escalations to facilitate clear communication and problem resolution. Contribute to Rubrik s technical knowledge base by developing guides, FAQs, and deployment documentation. Produce technical designs and documentation related to cloud deployment architectures. Required Experience & Skills 6+ years of experience in enterprise technical support, DevOps, or similar roles with expertise in troubleshooting snapshots, replication, data recovery, cloud deployments, networking, and VMware administration. Strong problem-solving skills with the ability to analyze and resolve complex technical issues. Proficient in VMware, Linux, Kubernetes, Google Cloud Platform, AWS, Azure, Office 365 API, database systems (preferably MS SQL), scripting (Python, Perl), automation, microservices architecture, SaaS platforms, and cloud app management. Hands-on experience with cloud deployment technologies and tools. Ability and willingness to continuously learn and adapt across a broad technology stack. Comfortable reporting bugs and collaborating with engineering to recreate and resolve issues. Bachelor s degree in Computer Science, Engineering, or related field. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Powered by Zero Trust Data Security and advanced machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS environments. We enable organizations to maintain data integrity, ensure availability despite adverse conditions, monitor risks continuously, and recover quickly from cyberattacks and operational disruptions. Join us and help shape the future of cloud data management and cybersecurity.

Senior Customer Success Engineer II Bangalore (EST Shift) Location: Bangalore, India Shift: EST Hours About Rubrik s Global Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is dedicated to delivering a world-class post-purchase experience. Our team provides comprehensive post-deployment technical support across a diverse set of technologies and cloud environments. We ensure timely activation and adoption of Rubrik s SaaS products and technologies to deliver maximum value. As a vital member of this team, you will serve as a trusted advisor and key point of contact for customers and partners, working closely with cross-functional teams to ensure customer success. In a data-driven world, Rubrik s Customer Support Team is the backbone of data security strategies, leveraging deep technical expertise in data management, protection, and recovery to swiftly resolve complex issues while maintaining exceptional customer experience. Role Overview As a Senior Customer Success Engineer II, you will provide enterprise-level technical support to customers through multiple channels including phone, web, email, and chat. You will deliver effective solutions to technical and non-technical users while supporting a broad range of cloud and technology deployments. Key Responsibilities Manage and resolve technical support cases from basic queries to advanced troubleshooting involving complex issues. Analyze and isolate root causes using structured troubleshooting and problem analysis techniques. Independently diagnose and resolve problems within the customer s environment, escalating when necessary. Provide expert advice on cloud infrastructure services and best practices. Research, troubleshoot, and resolve escalated customer issues promptly and accurately. Ensure detailed documentation, recording, and closure of all cases. Collaborate with internal teams (escalations, engineering, etc.) to facilitate clear communication and resolution. Contribute technical content to Rubrik s Deployment Guides, Knowledge Base, and FAQs. Demonstrate strong case management skills to proactively resolve issues and maintain high customer satisfaction. Create technical designs and documentation related to cloud deployment architectures. Required Experience & Skills 8+ years of experience in enterprise technical support, DevOps, or related fields. Expertise in troubleshooting advanced issues such as snapshots, replication, data recovery, cloud deployments, networking, and VMware administration. Strong problem-solving skills with ability to work independently. Proficient knowledge of VMware, Linux, Kubernetes, Google Cloud Platform, AWS, Azure, Office 365 API, databases (preferably MS SQL), scripting languages (Python, Perl), automation, microservices architecture, SaaS systems, and cloud application management. Hands-on experience with cloud deployments and infrastructure. Ability and willingness to learn and adapt across a broad technology stack. Comfortable filing bugs and collaborating with engineering teams to reproduce and resolve issues. Bachelor s degree in Computer Science, Engineering, or a related field. Rubrik (NYSE: RBRK) is committed to securing the world s data with its industry-leading Zero Trust Data Security approach. Our Security Cloud, powered by machine learning, protects data across enterprises, clouds, and SaaS applications. We empower organizations to maintain data integrity, ensure availability during disruptions, continuously monitor risks, and quickly restore business operations in the event of cyberattacks or failures. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Platform Solution Architect Job Overview As a Platform Solutions Architect, you will serve as a pre-sales specialist, supporting the broader sales organization with deep technical knowledge across database and cloud workloads. This means working with customers and prospects to educate them on how Rubrik protects and manages data. Additionally, the Solution Architect will have an active role in providing real-world feedback to product teams to enhance the product, testing new features before they are released, and championing new features within the sales team. The Solutions Architect provides both immediate and long-term impact with their technical knowledge and position of influence with prospects and customers. Key Responsibilities Serve as a subject matter expert on Rubrik s data protection and data security solutions, focused on database and cloud workloads. Act as a trusted advisor on assigned opportunities, aligning Rubrik s technology and roadmap with customer business objectives. Lead impactful product demonstrations, technical workshops, and solution presentations tailored for technical and executive-level audiences. Contribute to high-quality proposals, white papers, and responses to RFPs/RFIs. Collaborate with presales teams to design, execute, and troubleshoot proof-of-concepts (POCs), ensuring successful outcomes. Proactively identify technical challenges and architect creative solutions to overcome sales barriers. Translate complex customer requirements into clear, actionable technical strategies. Stay abreast of industry trends in data protection, security, database and cloud technologies, effectively positioning Rubrik s solutions. Evangelize Rubrik s offerings and clearly communicate strategic direction and product roadmap aligned with customer needs. Work closely with Product Management and Engineering to influence feature development based on customer feedback and market demands. Provide competitive intelligence and actionable insights from customer engagements to internal stakeholders. Qualifications 8+ years of successful experience in customer-facing technical sales or consulting roles focused on enterprise database technologies and cloud. Bachelor s Degree in Computer Science, Engineering, or equivalent experience. Deep technical expertise in two or more areas across database and cloud: Database focus: Primary: Oracle (Oracle Cloud, Data Guard, Golden Gate, Exadata, ExaCC) Secondary: MongoDB, Apache Cassandra, SQL Server, IBM DB2, Informix, PostgreSQL Multi-Cloud focus (Azure or AWS or GCP): Primary: AWS EC2, Azure VM, GCP Compute Engine, AWS S3, Azure Blob Secondary: Azure SQL and AWS RDS Proficiency in scripting languages such as Python, PowerShell, Go, or JavaScript. Excellent problem-solving capabilities, able to troubleshoot complex technical issues and deliver scalable solutions. Experience conducting benchmarks and performance testing on enterprise systems (preferred). Demonstrated sales acumen, capable of articulating technical value to C-level executives and technical audiences including database administrators. Strong cross-functional collaboration skills with sales, engineering, and product management. Exceptional communication skills, including compelling presentations and clear, concise writing. Proven experience with data center hardware/software, cloud platforms, data security solutions, IaaS, PaaS, or hypervisor software. Self-motivated and results-driven, comfortable working remotely with a high degree of autonomy. Willingness to travel approximately 20%-50% of the time. #LF-SF1 Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is on a mission to secure the world s data. With Zero Trust Data Security , we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked. Qualification : Bachelors degree or equivalent practical experience.

Lead Cloud Engineer HPC (High Performance Computing) Location: Bengaluru, India Company: Chevron Experience Level: 5 10 Years Department: IT Cloud Engineering Work Mode: Hybrid (Global Operations Support) About the Role Chevron is seeking a Lead Cloud Engineer HPC to deliver next-generation High Performance Computing (HPC) infrastructure and application solutions. This position plays a key role in supporting compute-intensive workloads such as geophysics, reservoir simulations, AI/ML models, and parallel file systems, with a focus on cloud-native solutions and low-latency architectures. This role is ideal for someone experienced in cloud engineering, Linux system administration, and HPC architecture. Key Responsibilities Design, deploy, and support HPC environments for compute-intensive workloads. Configure and manage HPC job scheduling systems (e.g., Slurm, PBS). Implement and maintain parallel file systems such as Lustre. Manage Azure-based cloud infrastructure using VM Scale Sets. Collaborate with data scientists and developers to optimize infrastructure. Leverage Ansible, Satellite, and Python for automation. Optimize low-latency networks for distributed computing. Modernize HPC architecture with an eye on cost control and performance. Required Qualifications Bachelor s degree in Computer Science, Information Systems, or related field. 5 10 years of experience in: Linux system administration in a large-scale environment Microsoft Azure, including VM Scale Sets HPC job schedulers Slurm, PBS Parallel file systems Lustre Automation tools Ansible, Satellite, Python Supporting compute-heavy scientific/engineering applications Understanding of storage systems, networking, and performance tuning in HPC. Willingness to support global operations and participate in after-hours support. Preferred Skills Experience deploying HPC workloads in hybrid cloud environments. Familiarity with reservoir simulation or geophysical applications. Knowledge of security compliance and cost optimization in HPC/cloud. Working Hours Chevron supports global operations. Work hours may be aligned across international teams: Standard Work Days: Monday to Friday Shift Options: 8:00 AM 5:00 PM or 1:30 PM 10:30 PM IST Benefits & Perks Competitive compensation package Health, life, and accident insurance Flexible work schedule and hybrid options Professional development and certification support Work on cutting-edge HPC and AI infrastructure Equal Opportunity Employer Chevron is committed to a diverse and inclusive workforce. All qualified applicants will receive consideration without regard to race, gender, religion, sexual orientation, nationality, age, or disability. Chevron participates in E-Verify in applicable regions. Apply Now If you re passionate about building scalable HPC infrastructure in the cloud, apply now to join Chevron s Cloud Engineering team in Bengaluru. Qualification : Bachelors degree in Computer Science, Information Systems, or related field.

Your Impact We are seeking a passionate Data Engineer with expertise in Python development who is excited about cloud-based data engineering using AWS services. You will be an integral part of a dynamic, multi-disciplinary team, working closely with digital product professionals, data scientists, cloud engineers, and other stakeholders. As a key member of a global team working on our generative AI initiative, you will be based in one of our European offices. McKinsey s Tech Ecosystem function is responsible for developing and delivering all technology solutions for the firm s internal use, and your role will be crucial in driving the development of data solutions to support generative AI applications. You will work with a team of data engineers to develop robust data ingestion pipelines and enhance data processing capabilities that integrate data into systems used by AI applications. Your responsibilities will include writing Python code, creating tests, developing and maintaining GitHub Action CICD pipelines, and managing AWS-based infrastructure and Docker containers. Your Growth As a member of the global team working on our generative AI initiative, you will play a key role in shaping and accelerating the delivery of McKinsey's target state data platform, which will enable AI use-cases. You will be part of our cloud-first approach, transforming data platforms and analytical applications across the firm. Working closely with multidisciplinary teams, you will contribute to building cutting-edge data solutions in a fast-paced, innovative environment. McKinsey s Tech Ecosystem function is responsible for developing all technology solutions for the firm s internal needs, and you ll have the opportunity to shape how these solutions evolve. Your Qualifications and Skills 3+ years of professional experience as a Data Engineer, with a focus on cloud-based data engineering using AWS services Expertise in Python development and a strong understanding of clean code, modularity, error handling, and test automation Extensive experience with relational databases and data pipeline performance Hands-on experience with Docker and CI/CD pipelines (e.g., GitHub Actions) Strong execution focus, with the ability to work independently in complex, fast-paced environments and deliver results Demonstrable experience in solving data pipeline performance issues and diagnostics Interest in generative AI and machine learning topics Experience with Kedro framework is a plus Opinionated and confident in sharing ideas, willing to speak up at all levels Familiarity with Agile principles and product development methodologies Excellent problem-solving skills and the ability to analyze and resolve complex data engineering challenges Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams

What makes us a great place to work: We are proud to be consistently recognized as one of the world's best places to work with our One Bain culture, a champion of diversity, and a model of social responsibility. We are currently ranked #1 on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 13 years. We believe that diversity, inclusion, and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities, and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor, and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ, and parents. Who you ll work with: You will join our Process Excellence team within our Enterprise Technology practice, serving end-to-end technology and digital transformations for our priority clients. You can look forward to being embedded in teams consisting of other driven and curious Bain staff, working alongside other teams on technology delivery, architecture, design, and software development, among others. With this uniquely diverse group, you will serve leading companies in every industry, helping them to define and implement business transformations. What you'll do: Mission Responsible for supporting the new ERP guild Manage a cross-functional team in the delivery of services, solutions & products on time and under/ at budget Develop processes that ensure business risks are evaluated, understood, and factored into client solutions and services Prepare and present ERP strategy and implementation capabilities alongside Bain partners to bid on large-scale ERP transformation cases Essential Functions Leadership & people management: Mentor a high-performing technical team capable of delivering ERP transformations Manage staffing of ERP Guild talent including allocating the correct technical expertise to match case requirements Implement financial strategies that align with project goals & contribute to overall org. Success Leverage technical expertise to enhance the team's market positioning and competitiveness Stay up to date on industry trends and emerging technologies to ensure the ERP team remains innovative and competitive Project management: Implement effective risk management strategies to mitigate potential issues Collaborate with key stakeholders, including executives, department heads, and end-users, to understand business requirements and expectations as needed Manage the day-to-day project interface with your technical expert team, the general consulting team, and the client Prepare and finalize project deliverables, including reports, workshop materials, and business proposals Engage in project and wider program/framework management activities, such as reviewing and maintaining project plans, actions, and risk logs; scheduling and leading project meetings; and documenting and following up on agreed actions About you: Education Required: Bachelor s Degree in Computer Science, Project Management, Management Information Systems preferred Preferred: MBA or Master s level degree, courses in digital/tech transformation Experience 4+ years of experience in tech / digital transformations involving ERP strategy, business process redesign, and implementation Preferred experience working in Healthcare or Hospital industry Experience in managing large-scale end-to-end ERP implementation programs Ability to explain in detail Oracle Healthcare processes for Finance, Procurement and Supply Chain etc. Experience working with multiple vendors and knowledge of software delivery practices (e.g. Agile) Fluency in English (written and spoken) Knowledge, skills, and abilities Significant experience with ERP platforms; managing delivery for an ERP roll-out program, including proficiency in designing and architecting ERP solutions Strong technical skills in relevant technologies such as SQL, database management systems, cloud platforms (AWS, Azure), and programming languages Demonstrated experience in managing issues, scope, and quality while bringing projects to successful completion within the cost and time requirements Familiarity with working at a senior level within large organizations, able to build credibility and trust with key clients while leveraging change management techniques to assist the client in sustaining the changes driven by the ERP transformation Willingness and readiness to travel abroad, accounting for approximately 80% of the time Strong verbal and written communication skills combined with strong interpersonal skills for effective collaboration. Organizational and problem-solving skills are essential for successful client engagements Effective collaboration skills to manage a cross-functional team of experts and digital consultants, fostering collaboration, providing guidance, and ensuring successful execution of project tasks and objectives

Job Title: Senior UI Engineer Location: Bangalore, India About Couchbase: As industries race to embrace AI, traditional database solutions fall short of the increasing demands for flexibility, performance, and cost-efficiency. Couchbase is leading the way with Capella, the developer data platform for critical applications in today s AI world. By seamlessly uniting transactional, analytical, mobile, and AI workloads into a fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched performance, scalability, and cost-effectiveness from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is driving innovation, accelerating AI transformation, and redefining customer experiences. Join us on our mission! Job Overview: We are seeking a talented and experienced Senior UI Engineer to join our team. The ideal candidate will be a strong advocate for the user experience and have the expertise to rapidly convert UX designs into seamless, high-performing user interfaces that meet product specifications. Responsibilities: Collaborate closely with UX designers, product managers, and software engineers to understand project requirements and translate them into interactive, user-friendly interfaces. Design and develop responsive, visually appealing web applications and user interfaces using HTML, CSS, JavaScript, and React. Ensure technical feasibility of product requirements and UX designs, optimizing applications for maximum speed and scalability. Conduct code reviews and provide constructive feedback to foster continuous improvement within the team. Stay up-to-date with the latest trends, best practices, and emerging technologies in front-end development, and recommend their integration to improve product quality. Identify and resolve performance and compatibility issues across different browsers and platforms. Champion engineering best practices, standards, and guidelines within the team. Collaborate with backend developers to integrate front-end interfaces with server-side logic and APIs. Troubleshoot and debug issues, providing timely resolutions. Promote the writing of automated tests and adhere to testing best practices to ensure application quality. Requirements: Education: Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. Experience: 7-10 years of hands-on experience in building user interfaces for web applications. Technologies: Proficiency in front-end technologies such as TypeScript, Tailwind, React, and Angular. Performance Optimization: Solid understanding of web performance optimization techniques and best practices. Problem-Solving: Excellent problem-solving skills with the ability to troubleshoot complex issues. Collaboration: Strong communication and collaboration skills, with the ability to work effectively in a team-oriented environment. Leadership: Proven expertise in mentoring and guiding junior developers and advising leadership on the adoption of technologies that improve productivity, code quality, and maintainability. Preferred Qualifications: Experience designing products for software developers or databases is a plus. Familiarity with multi-cloud platforms and web applications, especially those used by database developers. Knowledge of Svelte component framework. Curious, adaptable, and willing to explore new challenges and continuously learn. Comfortable working in a fast-paced development and deployment environment. At Couchbase, we believe in empowering developers and architects to build modern applications that provide exceptional customer experiences. With our flexible, fast, and affordable cloud database platform, Capella, we offer organizations a unique edge in building scalable applications. We are proud to be trusted by over 30% of the Fortune 100 companies. Some of the benefits of working at Couchbase include: Generous Time Off Program: Flexibility to care for yourself and your family. Wellness Benefits: A variety of world-class medical plans, along with dental, vision, life insurance, and employee assistance programs. Financial Planning: RSU equity program, ESPP program, retirement plans, and business travel insurance. Career Growth: A "Be valued, Create value" approach to career development. Fun Perks: Ergonomic office setup, food and snacks for in-office employees, and more! Qualification : Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.

About MongoDB MongoDB empowers innovators to create, transform, and revolutionize industries by harnessing the power of software and data. We enable organizations of all sizes to build, scale, and manage modern applications by modernizing legacy systems, fostering innovation, and integrating AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available in over 115 regions across AWS, Google Cloud, and Microsoft Azure. With Atlas, customers can build anywhere on the edge, on-premises, or across multiple cloud providers. With a global presence and over 175,000 developers joining MongoDB monthly, industry leaders such as Samsung and Toyota rely on us to develop next-generation, AI-driven applications. Role Overview We are seeking passionate and skilled technologists to join our Pre-Sales organization, ensuring that our growth is strategically aligned with our platform s capabilities and our customers needs. As a Pre-Sales Solution Architect, you will guide customers in designing and implementing reliable, scalable systems using MongoDB s data platform. Our team consists of experienced software architects, entrepreneurs, and developers who take direct responsibility for customer success from software design to deployment and operations. You will collaborate closely with our sales team, playing a key role in securing deals and driving business growth. As a trusted advisor, you will work with a diverse range of clients, from startups to large enterprise IT organizations. If you d like to learn more about the role, explore the experiences of Veronica Tudor, Matt Kalan, and Winston Vargo on our Life at MongoDB blog. This role is based in our Bengaluru office as part of our hybrid working model. Ideal Candidate Profile Required Qualifications: 10+ years of professional experience, including a strong background in software development. 3+ years of pre-sales experience with enterprise software solutions. Proficiency in at least two modern scripting or programming languages (e.g., Python, Node.js, SQL, C/C++, Java, C#). Hands-on experience with scalable and highly available distributed systems. Willingness to travel within the region, including international travel as needed. Preferred Qualifications: Experience selling databases or deploying applications with major cloud providers (AWS, Google Cloud, Azure). Familiarity with database programming and data modeling best practices. Key Responsibilities Design systems, applications, and infrastructure to support large-scale software development projects using MongoDB. Provide technical guidance on architectures, patterns, and best practices for leveraging MongoDB effectively. Support the sales team with technical discovery, demonstrations, proof of value, presentations, system sizing, and documentation of technical decision criteria. Translate technical concepts into business value for stakeholders, including executives and decision-makers. Act as a liaison between customers and MongoDB s Product Management team, providing field insights and feedback. Represent MongoDB at industry events, trade shows, and account-based marketing initiatives to drive demand. Mentor and support other pre-sales team members, sharing knowledge and best practices. Demonstrate situational awareness and adaptability in dynamic team environments. Learning & Development Opportunities Gain in-depth knowledge of MongoDB s rapidly evolving product suite, including: Core Database Server Atlas (fully managed cloud database service) Atlas Data Lake, Atlas Full-Text Search, Realm (Mobile Database), Charts Developer Tools & Connectors (Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark) Expand expertise in complementary technologies such as Apache Kafka and Kubernetes. Learn and apply modern architecture methodologies, including microservices, event-driven architectures, DevOps, and cloud security. Develop and refine sales techniques, including presentations, demonstrations, whiteboarding, discovery, and objection handling. Gain exposure to a diverse range of industries and real-world use cases. Culture & Benefits At MongoDB, we prioritize the personal and professional growth of our employees by fostering a supportive and enriching work environment. From employee affinity groups and fertility assistance to a generous parental leave policy, we are committed to the well-being of our team members at every stage of their journey. Learn more about life at MongoDB and join us in making a meaningful impact on the world. MongoDB is an equal-opportunity employer committed to diversity and inclusion. We provide accommodations for individuals with disabilities throughout the application and interview process. If you require accommodations, please inform your recruiter.

We re growing fast and attracting the best talent in the world. Bricksters as we call ourselves are a special mix of smart, curious, quick thinkers. If you ask a Brickster what they love about working here, you ll likely hear about our culture. We are seeking an experienced NOC Engineer to join our team. The successful candidate will be responsible for monitoring critical Databricks infrastructure and developing monitoring tools and alerting dashboards. They will also work closely with stakeholders to investigate and resolve incidents, perform root cause analysis, and propose solutions to increase the reliability and stability of the Databricks unified analytics platform. The impact you will have here: Monitor critical infrastructure, triage alerts to proactively identify incidents, and work with stakeholders to resolve incidents. Investigate incidents and propose solutions to improve platform reliability and stability. Perform root cause analysis for recurring incidents and provide proactive solutions. Develop toolings or automate processes to improve platform monitoring and alerting. Contribute to software development efforts to improve overall service reliability and stability. Communicate effectively with internal stakeholders, including executive staff, to provide incident analysis. Participate in war rooms and temporary communication channels during outages. Demonstrate cross-functional leadership and establish ownership of incidents and outages. Multitask on several incidents and/or projects Minimum of 5 years of experience as a NOC, SRE, or DevOps engineer Strong knowledge of cloud technologies such as Azure, AWS, and GCP Hands-on experience with monitoring, logging, and alerting tools such as ELK, Prometheus, Grafana, Pager Duty, etc. Experience with containers and orchestration technologies such as Docker and Kubernetes. Proficiency in automation and scripting Linux systems administration skills. Excellent communication skills. Willingness to learn Databricks products Bachelor's degree in Computer Science or a related field About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone. Qualification : Bachelor's degree in Computer Science or a related field is required.

ABOUT TIDE Tide is a leading financial platform committed to helping small businesses save time and money. We offer business accounts, banking services, and a comprehensive range of administrative solutions, such as invoicing and accounting, to simplify business operations. Since our launch in 2017, Tide has grown rapidly, serving over 1 million small businesses worldwide. Our services are available to SMEs in the UK, India, and Germany. Headquartered in London, Tide also has offices in Sofia, Hyderabad, Delhi, Berlin, and Belgrade, with a talented team of over 2,000 employees. As we continue expanding into new markets, we seek passionate and driven individuals to join us on our mission to empower small businesses. Together, we help business owners focus on what matters most growing their companies. ABOUT THE TEAM Our 40+ engineering teams drive Tide s innovation and product development. Collaborating across key business areas such as Payment Services and Business Services, these teams design, build, and maintain our diverse product catalog. We empower our engineers with autonomy and trust, allowing them to make critical technical decisions that shape the future of Tide s Global One Platform. Our engineers work in small, autonomous teams organized by business domains, each owning the full lifecycle of its microservices. We foster a culture of collaboration through technical discussions and Communities of Practice, where engineers share best practices and set guidelines, regardless of their level on Tide s Growth Framework. ABOUT THE ROLE As an engineer at Tide, you will: Contribute to Tide s event-driven microservice architecture, consisting of 200+ services managed by 40+ teams. Design, build, run, and scale globally the services your team owns. Develop services using Java 17, Spring Boot, and JOOQ. Expose and consume RESTful APIs, focusing on high-quality API design essential in Open Banking. Utilize SNS+SQS and Kafka for event-driven communication. Work with PostgreSQL via Aurora in an AWS-heavy environment. Deploy services frequently (often multiple times daily) using CI/CD pipelines powered by GitHub Actions with JUnit and Pact Testing. Embrace GitOps with ArgoCD and collaborate with our Cloud team, which uses Docker, Terraform, and EKS/Kubernetes to manage the platform. Monitor and troubleshoot services using DataDog. Collaborate closely with Product Owners to translate user needs, business opportunities, and regulatory requirements into well-engineered solutions. WHAT WE ARE LOOKING FOR We are seeking candidates who: Have experience building server-side applications with a solid understanding of backend programming languages (knowledge of Java is a plus, but a willingness to learn is essential). Are proficient in backend frameworks (e.g., Spring/Spring Boot) and have experience developing microservices that expose and consume RESTful APIs. Have experience engineering scalable, reliable solutions in a cloud-native environment with a solid understanding of CI/CD and Agile practices. Demonstrate a mindset focused on delivering secure, well-tested, and well-documented software that integrates with third-party providers and partners. OUR TECH STACK Languages/Frameworks: Java 17, Spring Boot, JOOQ Architecture: Event-driven architecture using SNS+SQS and Kafka Datastores: MySQL and PostgreSQL via RDS or Aurora (AWS-heavy environment) Cloud and Infrastructure: Docker, Terraform, EKS/Kubernetes Monitoring and Observability: DataDog, Elasticsearch/Fluentd/Kibana, Rollbar CI/CD: GitHub Actions with SonarCloud, Snyk, JUnit, and Pact Testing WHAT YOU WILL GET IN RETURN Competitive salary Health insurance for self and family Term and life insurance OPD benefits Mental wellbeing support through Plumm Learning and development budget Work-from-home setup allowance 25 annual leave days Family and friendly leave policies TIDEAN WAYS OF WORKING At Tide, we embrace a flexible workplace model that supports both remote work and in-person collaboration. While remote work is encouraged, we believe face-to-face interactions help foster innovation, team spirit, and a sense of community. Our offices are designed as collaboration hubs, where teams can gather regularly to strengthen connections and develop ideas together.

Job Overview As a Cloud Revenue Operations & Transformation Analyst at IBM, you will be the primary point of contact for all Cloud billing-related inquiries from internal teams and external clients. Your role will focus on ensuring accurate client billing and revenue recognition by streamlining the end-to-end (E2E) quote-to-revenue process, including quoting, order management, billing, and provisioning. This involves working closely with sales, finance, Cloud BSS (Billing Support Systems), and product management teams to deliver operational excellence and ensure accurate, timely billing and revenue recognition in line with cloud consumption models. Key Responsibilities 1. Ordering and Contract Management Collaborate with the IBM Q2C (Quote to Cash) team to ensure data accuracy and governance throughout the quoting and billing process. Work with sales to support quote creation, approvals, and deal structuring for non-standard contracts. Evaluate sales requests to ensure contract terms are supported with Cloud GTM and BSS product management. 2. Billing and Invoicing Monitor usage-based billing for Cloud services, including subscriptions and Enterprise Savings Plans. Validate and reconcile billing data to ensure accuracy and timely invoicing. Address customer billing inquiries and resolve disputes. Reconcile invoices with cloud consumption, contracts, and BSS systems. 3. Cloud Consumption and Provisioning Oversight Monitor cloud consumption data and align it with client contracts. Oversee provisioning activities, troubleshoot activation or setup issues. Provide insights into consumption trends and offer optimization recommendations. Collaborate with product management, client success managers, and BSS analytics to address billing impacts. 4. Reporting and Analytics Generate reports on key metrics, billing performance, and cloud consumption. Identify performance gaps and alert sales and client success teams. Provide recommendations for improving revenue recognition and operational efficiency. Track concessions, credits, and manual adjustments affecting revenue. 5. System and Data Inputs Manage reconciliation for non-ESP (Enterprise Savings Plan) commercial models like DSW, CFTS, IMS. Conduct post-contract model migration audits for pricing. Analyze and improve E2E workflows, particularly system integrations between pipeline, quotes, orders, BSS, and billing applications. Provide recommendations for system enhancements to resolve process gaps. 6. Collaboration and Optimization Partner with cross-functional teams such as Finance, BSS, Client Success Managers, and Sales to align on billing transformation objectives. Ensure compliance with revenue recognition rules and timelines. Identify gaps in processes and implement improvements to enhance efficiency, accuracy, and scalability. Required Qualifications Education: Bachelor's Degree in a relevant field. Skills & Experience: Strong understanding of cloud consumption and provisioning processes. Proficiency in quoting, entitlement, and billing applications. Excellent analytical, problem-solving, and organizational skills. Strong communication skills with the ability to engage both Cloud and IBM stakeholders. Preferred Qualifications Education: Master's Degree in a relevant field. Skills & Experience: Ability to learn and configure quoting and billing applications. Strong attention to detail and organizational skills.

Job Summary: Google Cloud is seeking a Program Manager to join our Scaled Services team in Go-to-Market (GTM) Strategy and Operations. This role will focus on operational excellence, helping optimize seller and compensation operations, and enabling growth by improving processes that support the cloud seller experience. You will work with cross-functional teams to design, launch, and optimize operational processes across vendor teams and key business functions. Key Responsibilities: Lead high-priority escalations from intake to resolution, ensuring effective execution and closure. Analyze and optimize operational performance by identifying and articulating process improvement opportunities. Collaborate with Compliance, Finance, Payroll, and Regional Strategy teams to optimize timelines for case resolution and ensure smooth operations. Deliver process optimization that enhances efficiency and reduces friction in key business operations, including order management and compensation. Build relationships and influence cross-functional teams to drive continuous improvements across escalation paths and business processes. Translate business needs into technical requirements, working with Engineering and other internal teams to implement scalable solutions. Track and resolve issues related to data quality, account, billing, planning, quota, and attainment. Minimum Qualifications: Bachelor s degree or equivalent practical experience. 3+ years of experience in program or project management. Proven experience in translating business needs into technical requirements. Experience working with executive-level clients or stakeholders. Preferred Qualifications: Experience in managing vendor relationships and third-party collaboration. Experience with Salesforce or other CRM/ERP systems. Experience in process design and re-engineering, optimizing workflows and operational efficiency. Why Join Google Cloud? At Google Cloud, you'll be part of a team that accelerates digital transformation for organizations worldwide. This role offers a chance to work with cutting-edge technology and collaborate with various teams to enhance the seller experience while optimizing key operational processes. Qualification : Bachelor's degree or equivalent practical experience.