Cloud Disaster Recovery Jobs in Bengaluru

Position: Technical Support Engineer - L2 Job Type: Full-Time Location: Bangalore Department: Technical Support About BlueOptima: At BlueOptima, our mission is to be the global leader in optimizing the performance of software engineers across all industries. Through our cutting-edge metrics in software development, we empower large organizations to build better software, faster and at lower costs. Our innovative technology pushes the boundaries of what s possible, making a real difference in software delivery. With a global presence including offices in London, India, Mexico, the US, and Japan we are a diverse team of 120 people from over 20 countries. We foster a collaborative, open-minded environment where every individual can create their own success story in a high-performance setting. Job Description: As a Technical Support Engineer - L2, you will play a critical role as the senior technical leader between customer-facing teams, Product Management, and Engineering. You will provide deep technical expertise, troubleshooting complex issues, contributing to product development, and ensuring the smooth success of customer engagements. This role is highly dynamic and involves working closely with multiple teams, managing escalated support cases, coordinating new features and fixes, and creating internal best practices. Key Responsibilities: Customer Success Support: Act as a technical lead for pre-sales, deployment, and support teams. Troubleshoot escalated support issues, replicate environments, and collaborate with engineering to resolve problems quickly and efficiently. Product Feedback & Roadmap Alignment: Actively participate in "road-testing" pre-release software, providing crucial feedback to Product Management, and helping ensure customer requirements are aligned with the product roadmap. Technical Exploration & Research: Lead deep technical investigations, such as benchmarking custom use cases, and prototype new features to improve the overall customer experience. Enablement & Knowledge Sharing: Contribute to internal documentation, including product capabilities and best practices, and deliver regular training sessions to technical teams to promote continuous learning. Qualifications: Core Technical Skills: Advanced Systems Administration: Expertise in Linux and Windows, including performance tuning, kernel parameters, and filesystem management. Scripting Skills: Strong proficiency in Bash, Python, or similar languages to automate complex tasks and gather detailed debugging data. Enterprise Storage: Experience with SAN, NAS, and related enterprise storage technologies and architectures. Disaster Recovery: Hands-on experience with data copy, replication, and disaster recovery solutions. Cloud Storage: Experience working with Cloud Object Stores like AWS S3, Azure, or Google Cloud. Virtualization & Containerization: Knowledge of Docker, IaaS, and PaaS technologies. Additional Technical Skills: In-depth knowledge of version control systems (Git, Subversion). Familiarity with security concepts (Kerberos, SSL/TLS, LDAP). Advanced networking knowledge, including packet tracing and tuning. Understanding of Java concepts and integrations. Experience & Education: 10-15 years of experience in IT, with a focus on Linux-based systems and enterprise environments. Bachelor s degree in Computer Science or a related field. Soft Skills: Communication: Ability to explain complex technical concepts to both technical and non-technical audiences. Problem-Solving: Strong methodical troubleshooting skills and the ability to think critically in high-pressure situations. Customer-Facing Experience: Previous experience in customer-facing roles, with the ability to manage expectations and deliver results. Calm Under Pressure: A composed, professional demeanor even in high-stakes situations. Continuous Learning: Enthusiasm and curiosity to stay ahead of new technologies and industry trends. At BlueOptima, you ll be part of a pioneering company with a mission to transform the way software performance is optimized. We value innovation, collaboration, and individual growth, offering a dynamic and high-performance environment where your contributions truly make an impact. If you re looking to advance your career while working with cutting-edge technology, BlueOptima is the place to be. Qualification : Bachelors degree in Computer Science or a related field

Position Title: Data Architect Department: R&D Engineering Location: Bangalore Experience: 15+ Years Industry: SaaS / Conversational Engagement / Customer Experience Technology About Acqueon: Acqueon is a leading provider of conversational engagement software that enables customer-centric enterprises to proactively engage with their customers across voice, messaging, and email channels. By leveraging a powerful data platform, predictive models, and intelligent workflows, we help brands enhance customer experience, improve collections, and drive revenue growth. With over 200 global clients, Acqueon is at the forefront of AI-powered customer engagement. Role Overview: We are seeking a visionary and technically hands-on Data Architect to lead the development of enterprise-scale data platforms and engineering solutions. You will work closely with Product Owners, Engineering Leadership, and cross-functional teams to define and execute a strategic technology roadmap aligned with Acqueon s business goals. As a key member of our R&D team, you ll lead the design and development of highly scalable, low-latency, fault-tolerant data systems, while mentoring top-tier engineering talent and driving high-impact product features. Key Responsibilities: Architect & Lead: Design and lead development of scalable data architectures and solutions supporting real-time and batch processing, analytics, and enterprise applications. Strategic Ownership: Define and implement the data strategy, technology roadmap, and long-term architecture vision for Acqueon s platforms. Leadership: Manage and mentor a team of senior developers and engineers, fostering innovation, ownership, and delivery excellence. Cross-functional Collaboration: Work with Product, Sales, Engineering, and Customer teams to align on feature development and delivery strategy. Project Management: Oversee the end-to-end delivery of complex features, ensuring adherence to timelines, scalability, and quality standards. System Design: Review architecture and design for robustness, performance, and fault tolerance, including multi-region, high-availability setups. R&D Enablement: Collaborate with international R&D teams and align development efforts across global product initiatives. Innovation & Optimization: Drive architectural decisions, recommend performance improvements, and ensure best practices for enterprise-scale data solutions. Required Skills & Experience: Education: Bachelor s or Master s in Computer Science, IT, or related field. Experience: 15+ years in software development and data architecture, with leadership experience in managing engineering teams. Architecture Expertise: Proven experience in designing scalable, concurrent, distributed, and highly available data systems. Database Proficiency: Strong in SQL/NoSQL databases Experience with MS SQL, Aerospike, DynamoDB, Snowflake In-depth knowledge of micro-partitions, cluster keys, warehouse cloning, time travel in Snowflake Strong in writing and tuning complex stored procedures ETL & Pipelines: Experience in building ETL pipelines and integrating data from S3, Kinesis Streams, APIs Cloud & DevOps: Strong understanding of Docker, AWS, and cloud-native deployment architectures Setting up multi-region resilience, disaster recovery strategies Technologies: Elasticsearch, AWS data services, container orchestration Big Data & Analytics: Exposure to analytical processing and statistical modeling is a plus Leadership: Strong project management skills, stakeholder engagement, and team mentoring experience Preferred Qualifications: Background in customer engagement, VDI, Cybersecurity, or Secure Access technologies Previous experience working with distributed R&D and product teams Knowledge of Acqueon, Citrix, VMware, Omnissa platforms is a plus Certifications in AWS, Snowflake, or similar technologies are an advantage Soft Skills & Behavioral Traits: Strong verbal and written communication skills Strategic thinking with hands-on execution ability High accountability and ownership mindset Ability to work in a fast-paced, dynamic, startup-like environment Comfortable with ambiguity and context-switching Team player with the ability to lead by influence and collaboration Be a part of a fast-growing, AI-driven SaaS company disrupting the customer engagement space Work on cutting-edge technologies with global product teams Ownership of end-to-end solutions and ability to shape the data platform of the future A culture that promotes innovation, agility, and career growth

Job Title: General Manager Network Infrastructure & Security Location: Bangalore Department: IT and Systems Employee Type: Permanent Experience Required: 10 20 years Job Summary We are seeking a seasoned and strategic IT Infrastructure and Cybersecurity Leader to oversee and drive the company s enterprise-wide infrastructure and security initiatives. This role is responsible for developing and executing the vision, strategy, and programs to ensure the availability, performance, and security of our IT systems and data. The ideal candidate will work closely with executive leadership to align technology and security efforts with organizational objectives and risk tolerance. Key Responsibilities IT Infrastructure Management Lead the planning, implementation, and management of core IT infrastructure including networks, servers, cloud platforms, storage, and enterprise systems. Ensure high availability, performance, and scalability of IT infrastructure to support business operations. Oversee disaster recovery and business continuity strategies to mitigate operational risk. Manage vendor relationships, contracts, and Service Level Agreements (SLAs). Monitor system performance and continuously implement efficiency improvements and optimizations. Cybersecurity Leadership Establish, implement, and maintain cybersecurity policies, procedures, and standards across the organization. Conduct regular risk assessments, vulnerability scans, and implement corrective actions. Oversee security tools and solutions, including firewalls, antivirus, endpoint protection, SIEM, and intrusion detection systems. Lead incident response efforts, forensic investigations, and post-event reviews. Ensure compliance with relevant cybersecurity and data privacy regulations (e.g., ISO 27001, GDPR). Leadership & Cross-functional Collaboration Lead, mentor, and manage a team of IT infrastructure and security professionals. Collaborate with stakeholders across departments to align IT and cybersecurity strategies with business goals. Provide executive-level reporting on infrastructure performance, risk posture, incident management, and compliance metrics. Drive a culture of cybersecurity awareness and operational excellence throughout the organization. Qualifications & Experience Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Master s degree preferred. Certifications (Preferred): CISSP, CISM, CISA, or equivalent professional certifications. Experience: 18+ years of progressive experience in IT infrastructure, cybersecurity, and risk management. Deep knowledge of security frameworks such as ISO/IEC 27001 and regulatory standards like GDPR. Proven experience in formulating and implementing enterprise-wide security policies and managing dynamic IT environments. Key Skills: Strategic planning & execution Project & vendor management Security architecture and governance Cross-functional collaboration & stakeholder communication Managing Security Operations Centers (SOC) Preferred Skills & Competencies Strong analytical and problem-solving skills to align business needs with technology solutions. Experience in documenting and executing security architecture and strategic plans. In-depth knowledge of IT networks, infrastructure systems, and cloud environments. Ability to communicate technical concepts to both technical and non-technical audiences, including C-level stakeholders. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Position: Technical Lead - DevOps Location: Bangalore Rural, Karnataka, India Department: Data Platform and DevOps Employment Type: Subexian Experience Required: 3 to 6 years Job Overview: We are seeking an experienced Kubernetes Administrator with a strong background in managing containerized environments. The ideal candidate will have 4+ years of hands-on experience in deploying, configuring, and optimizing Kubernetes clusters to drive scalability, reliability, and performance. This is an excellent opportunity to leverage your expertise in Kubernetes orchestration while contributing to the overall success of our platform. Key Responsibilities: Cluster Management: Deploy, configure, and manage Kubernetes clusters both on-premises and across cloud platforms such as AWS, Azure, and GCP. Security & Compliance: Implement best practices for cluster security, including role-based access control (RBAC), network policies, and data encryption at rest and in transit. Automation: Automate cluster provisioning and ongoing management using tools like Terraform, Ansible, or Helm charts, streamlining operations and reducing manual tasks by 40%. Monitoring & Performance: Continuously monitor cluster health and performance metrics using tools like Prometheus, Grafana, ensuring high availability and optimal performance. CI/CD Pipelines: Design and implement CI/CD pipelines for containerized applications using tools such as Jenkins, GitLab CI/CD, and CircleCI to enable smooth continuous delivery. Collaboration: Work closely with development teams to troubleshoot issues, optimize application performance, and ensure compatibility with Kubernetes environments. Security Audits: Conduct regular security audits to identify vulnerabilities and ensure compliance with industry standards. Documentation: Maintain clear and comprehensive documentation for deployment procedures, configuration settings, and troubleshooting guides to enhance knowledge sharing within the team. Infrastructure Management: Administer and maintain Linux/Unix servers and virtualization platforms such as VMware or KVM, ensuring seamless operations across the infrastructure. Backup & Recovery: Implement and manage robust backup and disaster recovery solutions to ensure data integrity and minimize system downtime. Technical Support: Provide expert-level technical support for server and network infrastructure-related issues. Required Skills & Qualifications: Proven experience in Kubernetes deployment, configuration, and administration. Strong command of containerization technologies, including Docker and containerd. Hands-on experience with cloud platforms such as AWS, Azure, and GCP. Proficiency in Infrastructure as Code (IAC) tools like Terraform and Ansible. Familiarity with CI/CD pipelines and automation tools like Jenkins and GitLab CI/CD. Excellent troubleshooting and problem-solving skills. Strong communication and collaboration abilities, with the capability to work effectively across cross-functional teams. If you re passionate about DevOps, Kubernetes, and driving the success of containerized environments, we d love to hear from you!

Job Title: IT Manager Location: Bangalore, India Experience: 12-15 Years Employment Type: Full-Time Role Overview: We are seeking a seasoned IT Manager with strong technical expertise and proven experience in managing IT infrastructure projects. The ideal candidate will lead data center migrations, cloud initiatives, networking, and enterprise infrastructure, ensuring robust, secure, and scalable IT operations. Key Responsibilities: Manage end-to-end IT infrastructure projects including data center migrations, cloud deployments (AWS, Azure, GCP), and networking upgrades. Oversee enterprise infrastructure ensuring high availability, security, and disaster recovery readiness. Lead cross-functional teams while coordinating multiple projects in fast-paced environments. Manage project budgets and implement cost control measures for large-scale infrastructure programs. Implement and adhere to best practices guided by ITIL, PMI, or PRINCE2 frameworks. Collaborate with cybersecurity teams to enforce security policies and controls. Utilize project management tools such as Jira, MS Project, and ServiceNow for effective tracking and reporting. Provide leadership and mentorship to technical teams, driving continuous improvement and operational excellence. Required Skills & Qualifications: 12-15 years of experience in IT infrastructure project management. Strong technical background in cloud platforms (AWS, Azure, GCP), data centers, networking, and enterprise systems. Solid knowledge of ITIL, PMI, or PRINCE2 frameworks. Proven experience in budget management and cost optimization. Deep understanding of cybersecurity principles, disaster recovery, and infrastructure resilience. Excellent communication, leadership, and stakeholder management skills. Hands-on experience with project tracking and service management tools like Jira, MS Project, ServiceNow, or equivalents. Preferred Qualifications: Certifications: PMP, ITIL, PRINCE2, AWS/Azure Cloud certifications (highly desirable). Experience with DevOps practices, automation, and Infrastructure as Code (IaC). Knowledge of hybrid cloud strategies and emerging infrastructure technologies.

Job Title: Cloud Architect SRE Location: Bangalore, India Shift: Rotational Shift Overview At Aptean, we build tailored ERP solutions that power transformation across industries from food production to manufacturing. In a world of generic enterprise software, our targeted products stand apart, delivering measurable results. With over 50 products, 3,000+ employees, and a global customer base, now is the perfect time to grow your career with us. About the Role We are looking for a highly skilled Cloud Architect SRE with deep expertise in Amazon Web Services (AWS) to lead the design, implementation, and management of cloud infrastructure. You ll play a pivotal role in defining our cloud strategy, enhancing system reliability, optimizing performance, and ensuring high availability and security across environments. Key Responsibilities Cloud Architecture & Strategy Design scalable, secure, and resilient AWS cloud architectures. Define and maintain architectural standards, templates, and best practices. Drive cloud governance, including IAM, PIM/PAM, and policy enforcement. Infrastructure & Automation Manage and troubleshoot AWS IaaS and PaaS services. Expertise in Windows Server OS, DNS, DHCP, RDWeb, and domain controllers. Implement automation and scripting for reporting, inventory, and orchestration. Optimize cloud resources for performance, reliability, and cost efficiency. Security & Compliance Implement AWS security controls including IAM, encryption, and network protection. Ensure compliance with frameworks like SOC2, BUPA, and internal policies. Conduct regular security assessments and resolve vulnerabilities. Cost Optimization Analyze and reduce cloud costs using AWS Cost Explorer, Trusted Advisor, etc. Leverage reserved and spot instances, right-sizing, and efficient resource management. Documentation Create and maintain detailed documentation including architecture diagrams, SOPs, and technical guides. Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: 5+ years of hands-on experience designing and deploying AWS cloud architectures. Proven experience with AWS services such as EC2, S3, VPC, IAM, RDS, and CloudFormation. Proficiency with Infrastructure as Code (Terraform, CloudFormation). Strong understanding of networking protocols and DevOps principles. Certifications (preferred): AWS Certified Solutions Architect Professional AWS Certified DevOps Engineer Professional Soft Skills: Strong analytical and troubleshooting abilities Excellent communication and team collaboration Proactive and self-driven with the ability to work independently If you're passionate about solving complex technical challenges and shaping the future of cloud infrastructure, Aptean is the place for you. Our culture values diversity, inclusion, and collaboration where every voice matters and innovation thrives. Diversity & Inclusion at Aptean Aptean is committed to fostering a diverse, inclusive workplace. We celebrate differences in race, gender identity, sexual orientation, religion, disability, age, and background believing that diverse teams drive innovation and better results for our customers. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Cloud Engineer Azure | Bangalore, India Location: Bangalore (Bengaluru) Experience: 2 to 8 Years Industry: IT Software / Cloud Computing Job Summary: We are looking for a skilled Cloud Engineer with expertise in Microsoft Azure to manage, optimize, and support cloud infrastructure solutions. The ideal candidate will have hands-on experience administering Azure cloud environments, implementing security best practices, and automating cloud operations. Key Responsibilities: Administer and support public cloud infrastructure, with at least 2 years of experience in Azure cloud services Manage Azure Compute resources including App Services, Virtual Machines, and Azure Kubernetes Service (AKS) Handle Azure storage and database services such as SQL Database, Blob Storage, and configure Azure Networking components including Azure Firewall, VPN, Load Balancer, and Private Link Utilize Azure native management tools including Azure Blueprints, Azure Policy, Azure Monitor, and backup solutions Implement and monitor security tools such as Azure Security Center, Azure Sentinel, Azure Defender, and manage Azure Key Vault and Azure Active Directory (AAD) Drive automation and Infrastructure-as-Code (IaC) using Azure Automation, Azure DevOps, PowerShell DSC, and scripting languages Develop and maintain automation scripts using Python or PowerShell Collaborate within DevSecOps teams to ensure secure, scalable, and reliable cloud deployments Required Skills: Proven experience with Microsoft Azure cloud services Strong knowledge of Azure Compute, Storage, Database, and Networking services Experience with Azure security tools and best practices Familiarity with Infrastructure-as-Code (IaC) tools and automation frameworks Proficiency in at least one scripting language such as Python or PowerShell Good understanding of cloud security and compliance standards Azure certifications (AZ-104, AZ-303, AZ-500) are highly desirable Preferred Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field Experience with continuous integration and continuous deployment (CI/CD) pipelines Familiarity with DevSecOps culture and tools Work with cutting-edge cloud technologies and global teams Opportunity for continuous learning and professional growth in cloud computing Engage in challenging projects that impact business-critical applications Qualification : Bachelors degree in Computer Science, Information Technology, or related field

Cloud Architect Bangalore, India Location: Bangalore (Bengaluru) Experience: 8 to 15 Years Industry: IT Software / Cloud Computing Job Summary: We are seeking a seasoned Cloud Architect with deep expertise in designing and implementing secure, scalable cloud solutions across public and private cloud platforms. The ideal candidate will have strong knowledge of enterprise application and integration patterns, cloud-native microservices, and security architecture. Key Responsibilities: Architect and design cloud solutions leveraging AWS, Microsoft Azure, and Google Cloud Platform (GCP) Develop microservices-based applications using Docker and Kubernetes, and deploy them on cloud platforms Define security architectural requirements, including threat modeling, identity and access management, PKI, and secrets management Ensure cloud environments adhere to security protocols, compliance standards, and best practices for authentication and authorization Work with a wide range of cloud services including storage, networking, and security components Apply knowledge of Big Data ecosystems such as Hadoop and NoSQL databases to design scalable data processing architectures Deploy and manage cloud infrastructure using Terraform for infrastructure as code (IaC) Utilize configuration management tools like Puppet, Chef, and continuous integration tools such as Git and Jenkins Collaborate within Agile teams to deliver cloud architecture solutions efficiently Stay updated on emerging open-source technologies and integrate them into cloud architectures when applicable Required Skills & Qualifications: Extensive experience with both public and private cloud technologies Strong understanding of Enterprise Application Patterns and Integration Patterns Hands-on experience with containerization, microservices, and orchestration tools (Docker, Kubernetes) In-depth knowledge of cloud security, including threat modeling and compliance requirements Proficiency in managing cloud infrastructure on AWS, Azure, and/or GCP Familiarity with Big Data platforms and NoSQL databases Skilled in Infrastructure as Code (IaC) tools, especially Terraform Experience with automation and configuration management tools like Puppet, Chef, Git, and Jenkins Comfortable working in Agile development environments Preferred Qualifications: Bachelor s or Master s degree in Computer Science, Information Technology, or related field Relevant cloud certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, or Google Cloud Professional Architect Strong communication skills to articulate complex cloud architectures to diverse stakeholders Lead the design of innovative, secure, and scalable cloud architectures Work with cutting-edge cloud and container technologies in a dynamic environment Opportunity to grow professionally with access to training and certifications Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or related field

Architect Infrastructure Solutions Location: Bangalore (Bengaluru) Experience: 8 to 12 Years Job Role: Infrastructure Solutions Architect Industry: IT Infrastructure & Cloud Services Job Summary: We are seeking a skilled Infrastructure Solutions Architect to design, document, and lead enterprise infrastructure projects, including virtualization, data center upgrades, migrations, and cloud integration. The ideal candidate will have hands-on experience with infrastructure technologies and the ability to deliver comprehensive design documentation and presentations. Key Responsibilities: Architect, design, and document enterprise infrastructure solutions including VMware virtualization, Nutanix, NetApp, EMC, and Windows Servers Develop high-level and low-level design diagrams, technical documentation, and detailed solution specifications Lead infrastructure upgrade, refresh, migration, and Hyper-Converged Infrastructure (HCI) projects Design and implement solutions for server, storage, backup, data center, high availability, disaster recovery, and business continuity Collaborate closely with cross-functional teams including server, network, architecture, operations, engineering, and project management Define and promote infrastructure best practices and standards Analyze existing infrastructure and recommend improvements for performance, cost efficiency, and scalability Prepare technical presentations and documentation using tools like Microsoft Visio and PowerPoint to communicate solutions, timelines, and costs Connect on-premises infrastructure with cloud technologies to enable hybrid solutions Required Skills & Qualifications: Bachelor s or Master s degree in Information Technology, Computer Science, or related field 8-12 years of experience in infrastructure architecture design, implementation, and support Minimum 5 years of experience as an infrastructure solutions architect in large enterprises Hands-on infrastructure engineering experience (5+ years) including data center design and migrations Strong expertise in virtualization platforms such as VMware and HCI technologies like Nutanix Deep knowledge of storage solutions including NetApp, EMC, and backup technologies like Rubrik and Zerto Experience managing Windows Servers and Active Directory environments Solid understanding of cloud technologies and automation tools Proficiency in creating detailed technical documentation and architecture diagrams Excellent communication, presentation, and problem-solving skills Lead impactful infrastructure transformation projects in a dynamic enterprise environment Collaborate with global teams and advance your skills in cloud and data center technologies Work on cutting-edge infrastructure solutions supporting business continuity and disaster recovery Qualification : Bachelors or Masters degree in Information Technology, Computer Science, or related field

Customer Experience Manager II (EST Shift Bangalore, India) Location: Bangalore, India Work Shift: EST (5:30 PM IST 2:30 AM IST) Job Type: Full-Time | Customer Support | Cloud Technology Job Overview We are looking for a highly motivated and experienced Customer Experience Manager II to join our dynamic Customer Support team. In this role, you will be responsible for managing strategic enterprise accounts, ensuring superior customer satisfaction, and driving proactive customer success strategies. You will serve as the primary point of contact (POC) for customer escalations, technical issues, and account health, while ensuring Rubrik delivers a world-class customer experience in the cloud data management space. Key Responsibilities Build strong relationships with key customer stakeholders and deliver a seamless support experience. Act as the escalation owner and trusted advisor for complex technical and service-related issues. Train customers on how to engage with Rubrik s support portal, submit tickets, and track issues effectively. Utilize Salesforce CRM to monitor account health and detect patterns that may lead to service disruptions. Proactively identify risks and initiate actions to drive customer retention and account stability. Collaborate with cross-functional teams including Engineering, Technical Support, and Sales Engineering. Create and deliver Root Cause Analysis (RCA) documentation and customer-facing status updates. Work closely with internal teams to ensure timely issue resolution and a proactive support approach. Lead project management activities during critical incidents and escalations. Deliver weekly performance and progress reports to internal stakeholders and customer teams. Qualifications and Skills Minimum 8 years of experience in customer experience management, technical support leadership, or enterprise account management roles. Proficiency with CRM platforms, especially Salesforce. Strong communication skills with the ability to deliver clear written documentation and customer updates. Hands-on technical knowledge in: Networking protocols Data storage systems Backup and disaster recovery solutions Cloud platforms (e.g., AWS S3, Microsoft Azure) Hypervisors (VMware, Hyper-V) Experience managing virtual cross-functional teams in a high-pressure environment. Proven ability to handle customer escalations and implement preventive measures. Familiarity with storage vendor ecosystems and best practices in enterprise IT environments. Bachelor s degree in Computer Science, IT, Business, or related field (Advanced degree is a plus). Willingness to travel for client engagements and team collaboration as needed. Preferred Competencies Background in cloud computing, SaaS support, or data protection technologies. Certifications in project management or cloud platforms (e.g., AWS, Azure). Ability to lead with a customer-first mindset and ensure customer loyalty through proactive engagement. Join Rubrik and be part of a company at the forefront of cloud data security, backup solutions, and customer-centric innovation. You ll work with leading technologies, support high-value enterprise clients, and help shape the future of data management in the cloud.

Partner Engineer, Google Cloud Google - Bengaluru, Karnataka, India Join Google in Bengaluru, Karnataka, India and become a key enabler of the Google Cloud partner ecosystem! We're looking for a seasoned Partner Engineer to work closely with our partner development managers, fostering growth and providing crucial technical support to our partners. Your expertise will be vital in understanding our partners' technical capabilities and recommending the ideal partners and solutions to our valued customers. In this role, you will guide partners in leveraging Google Cloud services to accelerate their time-to-market, differentiate themselves from competitors, and unlock new avenues for business growth. You will be instrumental in ensuring our partners' success during the critical migration and deployment phases, equipping them with full access to Google Cloud's essential artifacts, tools, templates, and best practices. You will also play a key role in educating prospective partners on Google Cloud's features, assisting them in building innovative solutions, and collaborating with our product marketing and engineering teams to drive continuous improvements to our Google Cloud offerings. Google Cloud is committed to empowering organizations worldwide to digitally transform their businesses. We deliver enterprise-grade solutions powered by Google s cutting-edge technology and provide developers with sustainable building tools. As a trusted partner for customers across more than 200 countries and territories, we enable growth and solve their most complex business challenges. Responsibilities: Empower System Integrator (SI) partners and Independent Software Vendors (ISV) technical teams by enhancing their skills, capabilities, and capacity through effective prototyping and compelling product integration demonstrations. Guide customers through thorough assessments of their existing legacy application environments. Collaborate closely with partner managers to strategically identify and recruit high-potential partners within the market and diligently monitor their delivery capabilities. Drive the successful onboarding of ISV partners to the Google Cloud Marketplace and empower SI partners to achieve successful pilot projects, impactful proof-of-concept deployments, and seamless transitions to production workloads. Develop comprehensive partner technical development plans aligned with annual planning cycles and actively promote technical wins for SI partners, ensuring strong alignment with customer opportunities. Partner with ISV/SI partners to create valuable solution documentation, engaging joint technical articles, informative webinars, and other collaborative content. Build solution-focused technical assets designed to benefit both internal and external partners. Provide expert recommendations on integration strategies, robust enterprise architectures, scalable platforms, and essential application infrastructure required for the successful implementation of comprehensive solutions on Google Cloud. Minimum Qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in cloud architecture, working with a system integrator as an architect or in a delivery role, providing solutions directly to end customers. Proven experience with data migration strategies and the successful movement of production systems in on-premise/data center environments or in various migration to cloud scenarios. Hands-on experience in designing and building architectures and with the seamless migration of workloads to cloud environments. Solid experience with diverse database technologies (e.g., Oracle, SQL Server, PostgreSQL, MySQL, etc.). Preferred Qualifications: Demonstrated experience in building strong and productive business partnerships. Significant experience in cloud migrations and application modernization, effectively translating customer business needs into innovative cloud-centric solutions. Practical experience working with data and Artificial Intelligence/Machine Learning (AI/ML) workloads. In-depth knowledge of application data management architectures, including storage subsystems, high availability strategies, backup and recovery procedures, disaster recovery planning, performance optimization, scalability considerations, robust security measures, effective monitoring practices, and comprehensive database management. Exceptional ability to conduct engaging and informative technical discussions and engagements. Excellent communication skills, both written and verbal. Qualification : Bachelor's degree or equivalent practical experience.

AWS Cloud Architect Location: Bengaluru, Karnataka, India Job Category: Consulting Job Type: Regular Employee Role: Individual Contributor Job Description: The Finergy division within Oracle FSGIU focuses exclusively on the Banking, Financial Services, and Insurance (BFSI) sector. The team provides deep domain knowledge to address complex financial needs and deploys multi-channel delivery platforms, ensuring a reduction in IT intervention and time to market. With several loyal clients over a decade, Finergy also delivers end-to-end banking solutions, offering integrated dashboards and analytics to enhance operational efficiency. As part of the team, you'll be responsible for architecting highly available, scalable, and secure AWS-based solutions while collaborating with both technical and non-technical stakeholders. Responsibilities: Design and architect fault-tolerant, highly available, and scalable solutions on AWS. Utilize services like EC2, S3, Lambda, RDS, Route 53, VPC, etc., for building secure and efficient cloud infrastructure. Lead migration projects from on-premises to AWS, ensuring seamless transitions. Automate provisioning and management of AWS infrastructure using CloudFormation and similar tools. Document best practices and standards for AWS architecture and deployments. Monitor cloud infrastructure performance, resolve bottlenecks, and optimize costs. Implement security measures to meet compliance with industry standards. Stay updated on the latest AWS features and provide guidance on new solutions. Provide technical leadership and mentorship to junior team members. Work in close collaboration with development teams to address AWS-related requirements. Qualifications and Skills: Bachelor's degree in Computer Science, Engineering, or related field. 8-10 years of experience in AWS architecture. AWS Certified Solutions Architect - Professional certification is mandatory. Proven track record in designing and implementing complex AWS solutions. Expertise in networking, security, and system administration concepts. Strong programming skills, preferably in Python. Excellent problem-solving and analytical abilities. Ability to explain technical concepts clearly to both technical and non-technical stakeholders. Strong teamwork and collaboration skills. If you're passionate about leveraging AWS to build innovative, scalable, and secure cloud solutions, this is a fantastic opportunity to join an experienced team in the growing BFSI domain. Qualification : Bachelor's degree in Computer Science, Engineering, or related field.

Job Title: Senior Incident Response Manager Location: Bengaluru, Karnataka, India About This Team: The Critical Situation Management team plays a pivotal role in maintaining customer trust and satisfaction in CSG Citrix BU products. We ensure swift resolution of production-impacting issues, collaborating closely with Technical Support and Product teams to maintain high uptime Service Level Targets (SLTs). Our team is dedicated to delivering rapid, effective solutions, making us essential to the continued success and reputation of the Citrix platform. Job Description / Responsibilities: Primary Duties / Responsibilities: Incident Management: Lead and manage timely, professional communication with internal and external stakeholders during critical incidents. Utilize your deep technical knowledge and strong communication skills to drive effective resolutions. Customer Sentiment Management: Assess and manage customer sentiments, and ensure appropriate resources are mobilized to mitigate production-impacting situations. Lead discussions with Citrix Customers and internal stakeholders with confidence and clarity. Collaboration: Facilitate cross-departmental collaboration to resolve customer issues, and coordinate the end-to-end customer experience, owning internal and, when necessary, external communications. Escalation Management: Act as the primary contact for Citrix Customers and Account teams during critical situations, collaborating with technical specialists (SMEs) to manage escalations and resolve incidents quickly. 24x7 Coverage: Provide 24x7 support, including weekends and holidays, on a rostered shift basis. Continuous Improvement: Actively participate in feedback processes, leading continuous improvement initiatives and ensuring the team adapts quickly to feedback. Lead and participate in projects aimed at improving incident response and service efficiency. Technical Knowledge: Utilize your technical know-how to manage the escalation process, lead calls, and effectively assess the situation to provide timely solutions. Qualifications (Knowledge, Skills, Abilities): Experience: 6 - 10 years of relevant experience in Incident Response, preferably in a Technical Support environment. Demonstrated ability to manage customer escalations in high-pressure scenarios. Communication Skills: Exceptional verbal and written communication skills. Ability to engage with customers and internal leadership clearly and professionally. Proficiency in creating concise incident reports and Root Cause Analysis (RCA) documents. Customer Advocacy: Strong customer advocacy skills, with the ability to understand, articulate, and manage customer expectations effectively. Technical Expertise: Broad knowledge in technologies such as Cloud, Virtualization, Networking, Operating Systems, and Remoting, with a focus on Virtualization, Networking, and Storage. Experience with Microsoft OS and End-User Computing is a plus. Collaboration Skills: Ability to manage and facilitate cross-team collaboration to solve complex customer issues. Comfortable leading critical calls and guiding teams through escalations. Process Knowledge: Knowledge of ITIL, Project Management, and Six Sigma methodologies is a plus. Familiarity with the Software Development Lifecycle (SDLC) and defect tracking processes is beneficial. Education: B.E. / B.Tech. or a Bachelor s degree in a related field with at least 5+ years of relevant experience. Additional Skills: Scripting, automation, and programming skills are an advantage. Experience in leading formal customer meetings, including those with C-level or Senior Management. About Us: Cloud Software Group is one of the largest cloud solution providers globally, serving over 100 million users. Joining us means making a tangible difference for people around the world who rely on our cloud-based products to perform their work efficiently, from anywhere. We foster a culture of innovation, learning, and growth. As we prepare for an exciting new phase of growth, we need your skills and expertise to continue evolving and building the future of work. Qualification : B.E. / B.Tech. or a Bachelors degree in a related field with at least 5+ years of relevant experience.

Job Title: AWS / Azure Architect Job Overview: We are seeking a skilled and experienced AWS / Azure Architect to join our team. This individual will be responsible for transforming customer business requirements into innovative, scalable solutions based on Java and other open-source technologies. You will lead architecture discussions, oversee the implementation of solutions, and provide technical guidance to development teams to ensure successful project execution. Key Responsibilities: Solution Design & Architecture: Translate business requirements into cutting-edge, efficient technical solutions using Java and open-source technologies. Lead the architectural discussions and design the overall solution framework, ensuring it aligns with business goals. Define development structures, standards, and best practices for solution implementation. Implementation & Guidance: Take a hands-on approach in the implementation of solutions, providing technical direction to implementation teams. Design and implement Continuous Integration / Deployment (CI/CD) pipelines. Develop and maintain technical documentation to ensure clarity and knowledge sharing. Pre-Sales Support: Participate in Request for Proposals (RFPs) and Proof of Concept (PoC) / Proof of Value (PoV) creation. Present and communicate architectural solutions effectively to prospects and clients, building confidence in the proposed solutions. Research & Development: Stay updated on the latest technological advancements in Java, open-source technologies, cloud computing, and microservices. Share new insights with the team and continuously improve the organization's technical capabilities. Technical Skills & Experience Required: Cloud Infrastructure & Architecture: 10-12 years of experience in designing and delivering enterprise-level solutions, with a focus on Java/Python technologies. 5-6 years of hands-on experience in architecting solutions on AWS and/or Azure. Expertise in cloud architecture, including hybrid infrastructures, multi-zone/cluster setups, and disaster recovery design. Core Technical Knowledge: Strong understanding of cloud design principles, including scalability, resiliency, and high availability. Extensive experience with database systems (SQL & NoSQL) and microservices architectures. Knowledge of key technologies like Docker, Kubernetes, and containerization concepts. Software Engineering & Development: Proficient in data structures, algorithms, design patterns, and application design methodologies. Expertise in developing and deploying RESTful web services, with a focus on performance and security. Familiarity with Test-Driven Development (TDD) and Behavior-Driven Development (BDD) practices, using tools like JUnit and TestNG. Cloud-Specific Expertise: In-depth knowledge of cloud platforms (AWS / Azure), including infrastructure setup, services, networking, security policies, and Kubernetes (EKS). Experience in deploying enterprise-level applications on cloud platforms, managing production environments, and optimizing performance. Preferred Qualifications: Hands-on experience with cloud-native application architectures. Familiarity with CI/CD pipeline setup and automation tools. Strong problem-solving abilities and the capability to mentor and lead cross-functional teams. What We Offer: The opportunity to work on cutting-edge cloud solutions for enterprise clients. A collaborative and dynamic work environment. Opportunities for career growth and continuous learning in the cloud computing space.

Infrastructure Specialist Cloud Application Operations Location: Bangalore, Karnataka, India Job Type: Full-Time Experience Level: Mid to Senior-Level Industry: IT Consulting / Cloud Infrastructure Company: IBM Consulting Client Innovation Center Introduction: At IBM Consulting, your career is powered by collaboration, innovation, and the opportunity to work with visionary clients across industries. You'll be part of a global team committed to driving transformation across hybrid cloud and AI. Backed by our cutting-edge technology and strong ecosystem of strategic partners, you'll help shape the future of cloud operations. In this role, you will be based out of one of our IBM Client Innovation Centers in Bangalore, delivering localized skills and deep technical expertise to clients in both the public and private sectors. Your work will help clients adopt next-gen technologies and innovate faster. Your Role & Responsibilities: Provide technical operations support for cloud-based applications, middleware, DevOps processes, security systems, and infrastructure components. Manage Application ID provisioning and access control in accordance with client standards. Enable infrastructure elasticity by implementing auto-scaling mechanisms to optimize resources based on business needs. Collaborate with global teams to ensure seamless incident management, change control, and service delivery. Share expertise and assist in training peers on technical and procedural workflows. Support business continuity by managing Disaster Recovery (DR) protocols and executing manual failovers when needed. Prepare and present daily, weekly, and monthly integrated service management reports summarizing infrastructure health and operations. Required Skills & Experience: Bachelor's degree in Computer Science, Information Technology, or a related field. Strong communication, collaboration, and teamwork skills. Experience working in technical support or cloud operations environments. Familiarity with application support, DevOps workflows, middleware, and security in cloud ecosystems. Ability to train team members on both procedural and technical topics. Preferred Qualifications: Master s degree in a relevant field is a plus. In-depth understanding of Platform-as-a-Service (PaaS) environments, high availability (HA) infrastructures, and load balancer configurations. Experience with service reporting, performance monitoring tools, and integrated ITSM frameworks. Be a part of a global innovation leader. Work on challenging and impactful projects that influence industries. Collaborate in a culture of growth, continuous learning, and mentorship. Enjoy a dynamic work environment with a strong emphasis on client success and personal development. Apply now and become part of IBM s journey to reshape the future of infrastructure and application support. Qualification : Bachelor's degree in Computer Science, Information Technology, or a related field.

Job Description: SaaS Cloud Ops Specialist We are looking for SaaS Cloud Ops specialists involved in managing and supporting cloud-based applications, databases, and services. These roles can include: Designing, planning, implementing, onboarding, configuring, and managing cloud environments and applications; troubleshooting and resolving cloud services issues; maintaining, monitoring, planning, and documenting; and infrastructure-level automation experience. Career Level - IC3 Responsibilities As part of the Oracle Finance GIU - Banking-Application Management Support team, SaaSOps will be taking complete responsibility for supporting & maintaining OCI cloud-based applications, environments, and databases on OCI (Oracle Cloud). The new hire is expected to support 24x7 Production Operations for SaaS customers, associated banking cloud services, and products. Candidate should have expertise in the below (at least 3-4 from below): Kubernetes administration (Mandatory) Oracle Database administrator (Mandatory) OCI administration / or any other cloud administration (Mandatory) Linux (Mandatory) Excellent Communication Skills (Mandatory) 24*7 Production Operations (Mandatory) Expertise in Autonomous Database Automation experience CI/CD Pipelines Knowledge in GIT Repository Disaster Recovery (DR) SaaSOps is expected to possess strong troubleshooting skills and will need to work on a ticketing-based system to resolve issues and monitor various aspects of the cloud services as part of the day-to-day job. Also, he/she will work on critical and non-critical issues from the queues, escalation channels, and other modes of assignments. The candidate would be expected to update Service Requests with technical and non-technical solutions, meet SLA requirements, and interact with other functional teams, customers, customer management teams, and Product engineering teams as and when required.

Job Title: Associate Infrastructure Specialist - IBM Consulting Introduction: As part of the IBM Consulting Client Innovation Centers (Delivery Centers), you'll play a pivotal role in delivering technical and industry expertise to a diverse range of public and private sector clients around the world. These centers offer locally-based skills and expertise, driving innovation and the adoption of new technologies. In this role, you'll join IBM Consulting through our world-class Associate Program designed for university hires. As an Associate at IBM Consulting, you'll have the opportunity to collaborate with a wide variety of clients globally, solving complex business and technical problems. Our clients technical and business needs are ever-evolving, and we re hiring motivated, talented individuals who believe no challenge is too great to overcome. With industries like transportation, energy, insurance, banking, and healthcare rapidly adapting to new technologies, you ll be at the forefront of helping our customers navigate these changes. As an Infrastructure Specialist, you ll help clients choose the best solutions whether on-premises, off-premises, or hybrid ensuring their infrastructure keeps pace with modern demands. Your Role and Responsibilities: Problem Identification & Resolution: Identify business problems, understand customer issues, and provide solutions to resolve them effectively. Service Improvement: Evaluate recurring issues and develop permanent solutions to ensure smooth, ongoing operations. Troubleshooting & Design Fixes: Troubleshoot technical issues and design flaws, working to resolve them and enhance system functionality. Teamwork & Individual Contributions: Work both independently and as part of a team to ensure timely delivery of high-quality solutions. Required Technical and Professional Expertise: Education: BE/B.Tech in any stream, M.Sc. (Computer Science/IT), M.C.A. Experience: 3-5 years of hands-on experience in infrastructure management and cloud technologies. Azure Expertise: Proficiency with Azure IAAS, PAAS, and SAAS services, including:Virtual Machines (VM), Storage Accounts, Load Balancer, Application Gateway, VNET, Route Tables, Azure Bastion, Disaster Recovery, Backup, NSG, Azure Update Manager, Key Vault. Experience with Azure Web Apps, Function Apps, Logic Apps, Azure Kubernetes Service (AKS), Docker, Event Hub, Redis Cache, Service Mesh, Istio, App Insight, Databricks, Active Directory (AD), DNS, Log Analytics Workspace, ARO (Azure Red OpenShift). Orchestration & Containerization: Proficient in Docker, Kubernetes, and RedHat OpenShift. Security Management: Experience in Firewall Management, including FortiGate firewall configuration and management. Preferred Technical and Professional Expertise: Cloud Monitoring Tools: Experience with cloud-native monitoring tools such as CloudWatch, CloudTrail, Azure Monitor, Activity Log, vROps, and Log Insight. Server Management: Experience managing and monitoring servers (Windows, Linux, AIX, AWS Linux, Ubuntu Linux). Storage Management: Expertise in storage monitoring and management, including Blob storage, S3, EBS, backups, recovery, and snapshots. Innovation: Work at the cutting edge of technology, helping global businesses adopt and integrate innovative solutions. Global Impact: Your work will have a direct impact on how industries around the world are evolving and leveraging new technologies. Career Growth: Gain access to IBM s resources, professional development programs, and career advancement opportunities. Collaborative Culture: Join a dynamic and diverse team where collaboration, mentorship, and learning are at the forefront of everything we do. If you re ready to embark on an exciting career in infrastructure management, apply to join IBM Consulting and contribute to shaping the future of technology for industries worldwide! Qualification : BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A

Job Title: Software Engineering Manager Couchbase Capella Location: Bangalore, India (Office-based role, 3 days a week in the office) About Couchbase: As industries race to embrace AI, traditional database solutions fall short of the increasing demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in today s AI-driven world. By seamlessly uniting transactional, analytical, mobile, and AI workloads into a fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is driving innovation, accelerating AI transformation, and redefining customer experiences. Join us on our mission! Job Overview: We are seeking an experienced Engineering Manager to lead a team of software developers building the next generation of cutting-edge Database as a Service (DBaaS) on the public cloud. In this role, you will be responsible for leading the team to deliver high-quality projects on time while ensuring that the operations of our service in production meet targeted Service Level Objectives (SLOs). The ideal candidate will possess a strong technical background, experience managing engineering teams, and excellent leadership and communication skills. Responsibilities: Lead and manage a team of software developers, providing guidance, mentorship, and performance feedback. Ensure the timely delivery of projects that meet business objectives, quality standards, and supportability goals. Oversee production systems to ensure they meet availability, performance targets, and Service Level Agreements (SLAs). Work cross-functionally with product management, QA, and other teams to develop staffing plans, release roadmaps, and ensure successful project delivery. Foster a collaborative and high-performance team culture that emphasizes continuous improvement and innovation. Contribute to technical design, architecture, and code reviews while maintaining a hands-on approach as needed. Requirements: Education: Bachelor s or Master s degree in Computer Science or a related field, or equivalent practical experience. Experience: At least 3 years of experience as an Engineering Manager and 8+ years of experience as a Software Engineer. Proven track record of successfully managing software development projects on public cloud platforms. Strong experience with at least one of the major cloud platforms (AWS, GCP, or Azure). Experience with Golang is highly preferred, particularly in managing large projects written in Golang. Strong communication and leadership skills, with the ability to collaborate effectively with cross-functional teams. Couchbase is at the forefront of revolutionizing modern application development with Capella, our fast, flexible, and affordable cloud database platform. By offering best-in-class price performance, we enable organizations to build and scale applications that deliver exceptional customer experiences from cloud to edge. Over 30% of the Fortune 100 companies trust Couchbase to power their modern applications, and we are honored to be named among the Best Places to Work in the Bay Area and the UK. Some of the benefits of working at Couchbase include: Generous Time Off Program: Flexibility to care for yourself and your family. Wellness Benefits: World-class medical plans, dental, vision, life insurance, and employee assistance programs. Financial Planning: RSU equity program, ESPP program, retirement programs, and business travel insurance. Career Growth: Be valued, create value we support your career development. Fun Perks: Ergonomic office setup, food and snacks for in-office employees, and much more. Qualification : Bachelors or Masters degree in Computer Science or a related field, or equivalent practical experience.

Job Title: Senior Cloud Data Engineer Experience: 10+ Years Location: Bengaluru About Capgemini Invent: Capgemini Invent is the digital innovation, consulting, and transformation brand of the Capgemini Group. It brings together leading expertise in strategy, technology, data science, and creative design to help CxOs reimagine their businesses. We are a global business line dedicated to helping organizations envision and build what s next. Your Role: As a Senior Cloud Data Engineer at Capgemini Invent, you will design, develop, and maintain scalable data pipelines using advanced cloud technologies to ensure smooth data integration and efficient workflows. You will collaborate with cross-functional teams to deliver robust and optimized data solutions while ensuring compliance and security throughout the process. Key Responsibilities: Design, develop, and maintain scalable data pipelines using AWS services. Optimize data storage and retrieval processes to ensure efficiency and accessibility. Ensure data security and compliance with industry standards, including data privacy laws. Manage large volumes of data, focusing on accuracy, integrity, and secure accessibility. Develop and refine data processes for data modeling, mining, and production. Implement quality checks, data validation, and monitoring of data flows. Collaborate with data scientists, analysts, and IT teams to meet data requirements. Work closely with data architects and modelers on project objectives and solutions. Troubleshoot and resolve issues in data pipelines, ensuring performance tuning and optimization. Develop and implement disaster recovery procedures to safeguard data. Ensure seamless integration of HR and other business data into cloud-based environments. Research new opportunities for data acquisition and discover additional uses for existing data. Stay up-to-date with the latest cloud technologies, data management practices, and trends, including Generative AI. Recommend and implement improvements to enhance data reliability, efficiency, and quality. Your Profile: 10+ years of experience in cloud data engineering. Proficiency with cloud platforms such as AWS, Azure, or Google Cloud. Experience with data pipeline tools like Apache Spark, AWS Glue, or similar technologies. Strong programming skills in Python, SQL, Java, or Scala. Familiarity with Snowflake, Informatica, or similar tools is an advantage. In-depth knowledge of data privacy laws, security best practices, and data governance. Expertise in analyzing and interpreting complex datasets to derive actionable insights. Strong communication, collaboration, and problem-solving skills. Knowledge of database technologies, including SQL, Big Data, and Cloud-based systems. Passion for learning and keeping up with emerging technologies, particularly in Generative AI. Experience working in an Agile framework and managing multiple projects simultaneously. Ability to adapt to evolving priorities and business needs. What You Will Love About Working Here: Flexibility: Enjoy flexible work arrangements such as remote work or flexible hours, ensuring a healthy work-life balance. Career Growth: We offer numerous opportunities for career advancement and personal development, helping you explore diverse paths and expand your skills. Certifications & Learning: Gain valuable certifications in cutting-edge technologies, including Generative AI, to stay ahead of the curve. About Capgemini: Capgemini is a global business and technology transformation partner that helps organizations accelerate their dual transition to a digital and sustainable world. With a team of 340,000 professionals in over 50 countries, we are dedicated to making a tangible impact on enterprises and society. Trusted by clients for over 55 years, Capgemini uses its deep industry expertise and cutting-edge technologies such as AI, cloud, and data to unlock the full potential of businesses worldwide. In 2023, the group reported global revenues of 22.5 billion.

Job Summary We are looking for a motivated Remote Delivery Engineer to join our 24x7 Storage operations team and service our Cloud and Managed Services Customers. You will provide support to our customers by responding to incidents, working on service requests, problem management, and storage infrastructure improvements. Experience in supporting a varied clientele is essential, as is a strong understanding of NetApp storage-based technologies. To be successful in this role, you would need to have the following: Experienced in NetApp Storage (deploying and administering NetApp Storage primarily ONTAP, troubleshooting performance issues, performing firmware and operating system upgrades, using Storage management and OnCommand tools, managing storage/backup integration with NetApp Data Fabric technologies). Proficient understanding of NetApp Storage concepts, related management tools, and related Storage technologies, including monitoring and troubleshooting, administration, replication technologies, security hardening, and performance tuning. Experience or knowledge in other NetApp technologies like CVO, StorageGRID, E-Series, CVS, Cloud Backup, Cloud Secure, Cloud Sync, Cloud Datasense & Amazon FSx for ONTAP would be highly regarded. Experience with any automation tools would be preferred. Job Requirements Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks). Knowledge in ITIL methodologies: change, incident, problem, and configuration management. Certification is desirable. Understanding of managed services delivery and cloud certifications is desirable. A thorough understanding of other components in the infrastructure stack compute, virtualization, and networks (NetApp/Cisco FlexPod architecture, Cisco UCS platform, IBM Blade Center, System X, VMWare vSphere, Microsoft Operating Systems and Applications, Commvault). Working knowledge of monitoring platforms, WANs, SANs, backup, and disaster recovery platforms. Windows server, Linux server, and related Operating Systems technologies, including monitoring and troubleshooting, administration, replication technologies, security hardening, and performance, would be advantageous. Experience in writing basic PowerShell/Python scripts would be beneficial. Understanding of managed services delivery and any of the cloud certifications (AWS, Google Cloud, and Microsoft Azure) is highly desirable. Good to have Associate-level cloud certifications like AWS Certified Solutions Architect Associate, Google Associate Cloud Engineer, Azure Administrator. Good to have NetApp Cloud-based Certifications like Hybrid Cloud Administrator (NCHCA). Strong customer communication and documentation skills. Built and maintained strong relationships with internal and external stakeholders. Infrastructure design, build, deployment, and disaster recovery testing. Positive, proactive, team-oriented attitude with a flexible and innovative approach to work. Working knowledge of containers and microservices concepts. Experience in tools and technologies like OpenShift, Kubernetes, and Ansible would be beneficial. Education Typically requires a minimum of 8-10 years of related experience with a bachelor s or any master s degree or equivalent combination of professional education/training and applicable work experience. Work Environment At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.