Cloud Manager Jobs in Bengaluru

Manager, Enterprise Applications Location: Bengaluru Team: Tech Ops Experience Required: 8+ Years (including 2+ years in Leadership) About Aviatrix: Aviatrix is a leading cloud network security company trusted by over 500 enterprises. Our Cloud Native Security Fabric (CNSF) delivers runtime security and visibility, enabling teams to adopt AI and serverless computing with confidence. The Role: Technical Manager & Architect We are seeking a Manager, Enterprise Applications for a hybrid role that balances hands-on engineering with strategic leadership. You will drive the design of secure, scalable applications while fostering a culture of accountability and excellence within our Bengaluru development team. Technical Expertise Core Technology Stack: Serverless Mastery: Expert-level proficiency with AWS Lambda and AWS Step Functions. Full-Stack Development: Professional experience in Node.js, Python, and React. Data Management: Strong knowledge of Postgres and cloud platforms (AWS, Azure, GCP). Advanced Engineering Skills: AI & LLM Integration: Experience building LLM-powered applications and leveraging AI tools for code generation and architecture exploration. Security & Authentication: Deep understanding of SSO integrations, API design, and distributed systems security. Infrastructure: Familiarity with DevOps, CI/CD, and automated testing frameworks. Key Responsibilities Technical Leadership: System Design: Lead the delivery of complex enterprise applications, making critical strategic trade-offs and proposals. Operational Efficiency: Continuously improve application reliability, performance, and security. Cross-Functional Representation: Act as the primary technical liaison for stakeholders and business partners. People & Team Management: Team Mentorship: Conduct 1:1s, performance reviews, and career development discussions for junior engineers. Execution & Planning: Drive team performance through strategic planning, tracking, and alignment with organizational priorities. Growth: Lead technical hiring to expand the Enterprise Applications team. Benefits & Why Aviatrix Total Rewards: Comprehensive pension, private medical, life assurance, and long-term disability. Wellbeing: Annual wellbeing stipend and generous holiday allowance. Inclusive Environment: We value unique paths. If you are passionate about leading engineers and solving cloud-scale challenges, we want to hear from you.

Staff Engineer Solutions Automation (NMS/SMx) Location: Bangalore Type: Full-Time Experience Required: 12+ Years (QA Lead/Architect level) Role Overview: Strategic Quality Leadership We are seeking a Staff Engineer to lead Solutions Test Automation for our next-generation Network Management System (SMx). This is a high-impact, strategic role requiring a deep mastery of networking protocols and modern GUI automation. You will drive complex automation projects, mentor junior engineers, and integrate AI-driven tools to redefine our testing methodologies and product reliability. Technical & Domain Expertise Networking & Fiber Optics: L2/L3 Protocols: Strong understanding of OSPF, BGP, ISIS, VLAN, and VRF. Protocol Mastery: Expert knowledge of Ethernet, TCP/IP, and SNMP. Telecom Infrastructure: Experience with fiber optics technology such as GPON and XGSPON is a significant advantage. Automation Stack: Frameworks: Proficiency in Robot Framework, PYART, and Playwright. GUI & API Testing: Extensive experience developing automated tests for complex enterprise GUI applications. Programming: Strong Python proficiency for script and framework development. DevOps Integration: Ability to integrate automated suites into CI/CD pipelines (Jenkins, GitLab) using Docker/Kubernetes. Key Responsibilities Leadership & Mentorship: Team Guidance: Mentor junior engineers, conduct rigorous code reviews, and foster a culture of technical excellence. Project Ownership: Drive the full automation lifecycle from strategy and environment planning to execution and results analysis. Innovation & Quality: AI-Driven Testing: Incorporate AI/ML tools (self-healing tests, visual validation) to enhance efficiency. Scenario Design: Leverage domain expertise to design realistic network topologies and simulate complex customer use cases. Continuous Improvement: Propose and implement enhancements in tools and methodologies to increase test coverage and reliability. Qualifications & Preferred Skills Experience: 12+ years in QA/Test Automation with a track record in progressively responsible leadership roles. Education: Bachelor s or Master s in Computer Science, Telecommunications, or a related field. Certifications (Preferred): CCNA, CCNP, or ISTQB Advanced Test Manager. Industry Context: Prior experience with NMS/EMS products (e.g., Calix AXOS, Cisco Prime) or OSS/BSS systems is a major plus. Soft Skills for Success Communication: Ability to explain complex technical networking concepts to non-technical stakeholders. Proactiveness: Staying updated on the latest industry trends and experimenting with new tools. Collaboration: A team player comfortable working in a hybrid environment with global teams. Qualification : Bachelors or Masters in Computer Science, Telecommunications, or a related field

Position: DevOps Engineering Manager Location: Bangalore Experience: 5 10 years Education: BE/BTech/MCA/MTech/MSc Role Overview: We re looking for an experienced DevOps Engineering Manager to lead our cloud infrastructure, automation, and DevOps initiatives. This is a hands-on leadership role focused on driving efficiency, security, and scalability across our IT operations and development pipelines. Key Responsibilities: Cloud & Infrastructure Management: Administer and manage Google Workspace, including user accounts, security policies, and compliance settings. Oversee and optimize AWS resources (EC2, IAM, S3, VPC), ensuring cost-effective and secure cloud operations. Configure and manage A10 vThunder for load balancing and network performance optimization. Serve as Active Directory Administrator, maintaining AD, DNS, and Group Policy Objects (GPOs). Deploy, maintain, and troubleshoot VMware environments to support virtual infrastructure. Security & Compliance: Manage domain and SSL certificates including installation, renewal, and issue resolution. Handle ADFS token certificate renewals to support uninterrupted authentication services. Enforce security best practices across cloud and on-prem environments. Automation & Scripting: Create and maintain automation scripts using Bash, PowerShell, or Python to streamline workflows. Reduce manual intervention and boost system efficiency through smart scripting and task automation. Monitoring & Troubleshooting: Proactively monitor system logs, performance metrics, and security alerts to prevent downtime. Investigate and resolve issues related to network, infrastructure, and cloud environments promptly. Required Skills & Experience: Proven experience with infrastructure automation tools such as Terraform or CloudFormation. Strong understanding of DevOps practices and implementing CI/CD pipelines for cloud deployments. Solid scripting skills in Bash, PowerShell, or Python. Expertise in managing both cloud-based and on-premise infrastructure. Strong troubleshooting capabilities and a proactive approach to system monitoring. Qualification : BE/BTech/MCA/MTech/MSc

Manager Adobe AEM Engineering Location: Bengaluru, India Department: Experience Engineering | Adobe AEM Type: Full-Time About the Role As a Manager Adobe AEM, you will lead the delivery of end-to-end digital experience platforms for global clients using Adobe Experience Manager and other Adobe Experience Cloud solutions. You will architect, implement, and optimize scalable enterprise content management solutions, while mentoring technical teams and working directly with clients to understand and translate business requirements into robust, scalable systems. Key Responsibilities Lead design, architecture, and implementation of large-scale AEM projects (Sites, Assets, AEM as a Cloud Service). Architect AEM components, templates, workflows, tagging, publishing, and metadata models. Define and implement cloud-native, SEO-optimized, accessible, secure, and performant digital platforms. Oversee quality processes, including CI/CD (e.g., Jenkins, Bamboo, Cloud Manager), code reviews, SonarQube, and automated testing. Manage infrastructure setup and configurations: Load Balancers, Apache, CDN, DR, and AEM environments. Collaborate across cross-functional teams including frontend (React, Angular, HTL), backend (Java), QA, and DevOps. Support content migration, integrations with eCommerce platforms (Hybris, Magento), and Digital Asset Management systems. Ensure adoption of best practices in performance, scalability, monitoring, and responsive design. Interface directly with clients for technical consulting, requirement gathering, and delivery oversight. Lead and mentor development teams (20+ members) across all project phases in Agile/Scrum environments. Required Skills & Experience 10+ years of experience in software engineering with at least 5+ in AEM development. Deep expertise in AEM architecture (including SaaS/Cloud Service, SDK), deployment (Maven), and migration planning. Proficient in Java 8/11, JCR, OSGi, Sling Models, HTL, JSP, and server-side integrations. Strong understanding of frontend development (ReactJS, Angular, Bootstrap, HTML5, CSS3, JS frameworks). Familiarity with Adobe I/O Runtime, Adobe Events, and cloud platforms (AWS, Azure, GCP). Experience with Adobe Experience Cloud tools: Target, Analytics, Campaign, Launch, Scene7. Proven success in leading full-stack delivery teams including frontend, backend, QA, and PM. Knowledge of SEO, accessibility (WCAG A, AA, AAA), performance monitoring (New Relic, AppDynamics), and analytics integration. Hands-on with monitoring and observability tools: Squid, Nagios, Zabbix, Ganglia, etc. Exposure to Agile methodologies and estimation/planning across digital project lifecycles. Bonus / Preferred Qualifications Experience integrating AEM with eCommerce (Magento, Hybris, ElasticPath). Working knowledge of microservices, containerization, and RESTful services. Adobe certifications (e.g., Adobe Certified Expert AEM Developer/Architect). Familiarity with Adobe I/O integrations and Adobe Dynamic Media. Benefits Gender-Neutral Policy 18 Paid Holidays per year Parental Leave and New Parent Transition Program Flexible Work Arrangements Employee Wellness Programs About Publicis Sapient Publicis Sapient is a premier digital transformation partner helping global enterprises redefine their future with technology. With over 20,000 professionals across 53 offices worldwide, we deliver bold digital solutions across strategy, customer experience, data, and engineering.

Cloud Architect Bangalore, India Location: Bangalore (Bengaluru) Experience: 8 to 15 Years Industry: IT Software / Cloud Computing Job Summary: We are seeking a seasoned Cloud Architect with deep expertise in designing and implementing secure, scalable cloud solutions across public and private cloud platforms. The ideal candidate will have strong knowledge of enterprise application and integration patterns, cloud-native microservices, and security architecture. Key Responsibilities: Architect and design cloud solutions leveraging AWS, Microsoft Azure, and Google Cloud Platform (GCP) Develop microservices-based applications using Docker and Kubernetes, and deploy them on cloud platforms Define security architectural requirements, including threat modeling, identity and access management, PKI, and secrets management Ensure cloud environments adhere to security protocols, compliance standards, and best practices for authentication and authorization Work with a wide range of cloud services including storage, networking, and security components Apply knowledge of Big Data ecosystems such as Hadoop and NoSQL databases to design scalable data processing architectures Deploy and manage cloud infrastructure using Terraform for infrastructure as code (IaC) Utilize configuration management tools like Puppet, Chef, and continuous integration tools such as Git and Jenkins Collaborate within Agile teams to deliver cloud architecture solutions efficiently Stay updated on emerging open-source technologies and integrate them into cloud architectures when applicable Required Skills & Qualifications: Extensive experience with both public and private cloud technologies Strong understanding of Enterprise Application Patterns and Integration Patterns Hands-on experience with containerization, microservices, and orchestration tools (Docker, Kubernetes) In-depth knowledge of cloud security, including threat modeling and compliance requirements Proficiency in managing cloud infrastructure on AWS, Azure, and/or GCP Familiarity with Big Data platforms and NoSQL databases Skilled in Infrastructure as Code (IaC) tools, especially Terraform Experience with automation and configuration management tools like Puppet, Chef, Git, and Jenkins Comfortable working in Agile development environments Preferred Qualifications: Bachelor s or Master s degree in Computer Science, Information Technology, or related field Relevant cloud certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, or Google Cloud Professional Architect Strong communication skills to articulate complex cloud architectures to diverse stakeholders Lead the design of innovative, secure, and scalable cloud architectures Work with cutting-edge cloud and container technologies in a dynamic environment Opportunity to grow professionally with access to training and certifications Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or related field

Senior IT Operations Engineer Location: Bengaluru (Rathi Legacy, Rohan Tech Park, Hoodi) Team: Staff Finance Employment: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader advancing industrial digital transformation through AI and data with flagship products like Cognite Atlas AI and Cognite Data Fusion. We are recognized as innovators and partners of choice in sectors including Oil & Gas, Chemicals, Pharma, and Manufacturing. Role Overview Join Cognite s Global IT Operations team in Bengaluru, where you will design, deploy, and maintain cloud infrastructure and IT systems critical to business operations. Your role will encompass managing Azure and SaaS platforms, automating processes, troubleshooting complex issues, and collaborating with teams to enable seamless IT services. Key Responsibilities Architect and manage cloud infrastructure solutions across Microsoft Azure, Google Workspace, and Atlassian tools. Handle IAM, user provisioning, and SaaS management with in-depth expertise in Microsoft Intune, Jamf Pro, and security tools. Develop automation using Terraform, PowerShell, Python, and manage CI/CD pipelines with GitHub. Provide hands-on support including access management, technical troubleshooting, and resolving issues across diverse SaaS platforms (Azure, GWS, Atlassian, Slack). Document IT processes and collaborate with internal teams to enhance IT operations. Your Profile 5 8 years experience in IT Cloud Infrastructure and IT Operations. Strong expertise in Microsoft EntraID, Intune, Azure, Google Workspace, and Atlassian products (Jira, Confluence). Proficient in scripting and automation with PowerShell, Python, Terraform, and GitHub version control. Experience with ITSM tools, preferably Jira Service Management. Bachelor s or Master s degree in IT or related field. Collaborative, service-minded, and patient with problem-solving and troubleshooting. Comfortable working with Windows and macOS environments, and security tools like Microsoft Defender and Jamf Protect. Diverse global team with 70+ nationalities and strong DEI focus. Modern, vibrant office environment in Bengaluru with hybrid work flexibility. Flat organization providing direct access to decision-makers. Work on innovative projects impacting major industries worldwide. Engage in an active community and partner ecosystem. Qualification : Bachelors or Masters degree in IT or related field.

Engineering Manager - Backend Location: Bangalore, Karnataka | Department: Tech About the Team At Meesho, where 5% of Indian households shop, our tech team builds highly scalable backend systems to handle millions of daily orders with zero downtime. That s the engineering excellence powering our rapid growth. We prioritize speed, autonomy, and a growth mindset, with a strong culture of ownership through our Founder s Mindset philosophy. Our team is passionate, collaborative, and supportive. Whether we re solving high-impact problems or unwinding over chai and books, we believe in working hard and having fun. If you're excited to build impactful solutions in a fast-paced environment, come join us. About the Role We re seeking a seasoned Engineering Manager - Backend to lead high-performing backend engineering teams. You ll drive technical excellence, deliver scalable systems, and mentor engineers across multiple projects. With a hands-on background in distributed systems, databases, cloud infrastructure, and team leadership, you ll play a pivotal role in defining how Meesho scales its backend platforms. What You Will Do Design and assign technical tasks aligning with Meesho s backend architecture guidelines. Manage a team of software engineers; mentor and conduct regular performance reviews. Monitor progress across multiple projects; conduct sprint reviews and track OKRs. Collaborate cross-functionally with product, sales, and design to deliver innovative backend solutions. Own product scalability, system performance, and engineering efficiency. Plan and report engineering deliverables with regular updates and documentation. What You Will Need Bachelor s or Master s degree in Computer Science or related field. Minimum 7+ years of backend development experience with 2+ years in engineering management. Proficient in Java or Python and multithreading programming paradigms. Strong understanding of transactional and NoSQL databases like MySQL, PostgreSQL, MongoDB, etc. Expertise in Kafka or other messaging systems. Experience managing cloud infrastructure (AWS or GCP). Bonus: Familiarity with Elasticsearch, data pipelines, or real-time data processing. Hands-on experience building large-scale, distributed backend systems. Excellent team-building and leadership skills; ability to mentor junior and senior engineers alike. About Us Meesho is India s leading social commerce platform, redefining online shopping for the next billion users. With over 1.75 million sellers and industry-first benefits like zero commission and the lowest shipping costs, we are empowering small businesses to thrive online. Our unique model serves the underserved and first-time online buyers across tier-2+ cities, making commerce affordable, inclusive, and hyperlocal. We are the first Indian horizontal e-commerce company to achieve this scale. Our Mission Democratizing internet commerce for everyone that s our mission. From helping 100 million small businesses go digital to reaching every serviceable pincode in India, we aim to make Meesho Meri Shop for every Indian. Culture & Total Rewards We foster a people-first, performance-driven culture rooted in our 11 guiding principles our Mantras. These values shape everything from recognition to feedback loops and internal growth. Our rituals like Reflections, Listen or Die, and our Internal Mobility Program bring our culture to life every day. We Offer: Market-leading compensation competitive salary, equity, and bonuses. Health & wellness MeeCare program with extensive medical coverage, mental health support, wellness events, and gym benefits. Generous leave policies including parental support, vacation, and sick leave. Learning and development access to programs, mentorship, and tools to grow your career. Relocation & flexible benefits salary advances, relocation assistance, and customizable plans. Employee recognition performance-based rewards, gratitude gifts, and a vibrant, engaging workplace. Qualification : Bachelors or Masters degree in Computer Science or related field.

Engineering Manager Data Location: Bangalore, Karnataka | Department: Tech About the Team At Meesho, we power millions of orders daily with zero downtime thanks to our cutting-edge data and backend systems. Our engineering culture is built on speed, ownership, and a growth mindset. We embrace failures as learning opportunities and foster a 'Founder s Mindset' across all engineering teams. We're passionate technologists, team players, and storytellers just as comfortable building robust data platforms as we are bonding over books, games, or chai. If you're ready to lead a team building high-impact, real-time data systems that touch millions of users, come join us. About the Role We are seeking an experienced Engineering Manager Data to lead our data engineering initiatives. You ll be responsible for building scalable data platforms, managing distributed systems, and ensuring data accuracy, accessibility, and real-time analytics capabilities. This role combines technical depth, strategic thinking, and team leadership to build next-gen data systems powering Meesho s mission. What You Will Do Design and allocate technical tasks based on Meesho s data engineering standards and architecture. Lead and mentor a team of data engineers; conduct regular performance reviews and provide growth feedback. Oversee development of scalable, distributed data systems across streaming and batch pipelines. Collaborate with Product, Design, and Sales teams to create innovative data-driven products and features. Monitor project progress, drive sprint planning, and report on key metrics using OKRs. Promote engineering best practices, data quality standards, and cloud-native development. What You Will Need Bachelor s or Master s in Computer Science or a related field. 8+ years of overall experience, with 4+ years managing software/data engineering teams. Hands-on expertise in Java, Python, or Go and multithreading. Experience with distributed data systems, including Apache Spark, Kafka, and streaming architectures. Deep understanding of relational and NoSQL databases. Proficient in cloud platforms (preferably AWS) and containerized deployments. Experience in data modeling, pipeline architecture, and data quality frameworks. Familiarity with BI tools like Tableau, Metabase, or Superset. Good to have: Knowledge of Trino, Flink, Presto, Druid, Pinot, and real-time analytics platforms. Strong project and stakeholder management; ability to lead cross-functional teams. About Us Meesho is India s fastest-growing e-commerce platform on a mission to democratize internet commerce for every Indian. With 1.75M+ sellers and millions of active customers, we offer zero commission, the lowest shipping costs, and unparalleled reach across every serviceable pincode in India. We're building Meesho to be Meri Shop for the next billion users empowering small businesses and first-time entrepreneurs to sell and thrive online. Our Culture & Total Rewards Our culture is rooted in impact, innovation, and inclusivity. Guided by 11 core principles or "Mantras", we empower our teams to think big, move fast, and grow constantly. Daily rituals like Reflections and Listen or Die ensure everyone has a voice and a growth path. What We Offer: Competitive Compensation including salary, performance bonuses, and equity. Wellness & Insurance via our MeeCare program, with extensive coverage for employees and families, plus mental health and wellness initiatives. Work-Life Balance with flexible work hours, generous leave policies, and parental support. Learning & Development with courses, mentorship, and career mobility through our Internal Mobility Program. Perks & Benefits including salary advances, relocation support, recreational discounts, and employee gifts. Join us to lead the data transformation at Meesho and help shape the future of commerce for India s next billion users. Apply now to make your mark! Qualification : Bachelors or Masters in Computer Science or a related field.

Engineering Manager Platform Engineering Location: Bangalore, Karnataka | Department: Tech About the Team At Meesho, we support 5% of Indian households with high-scale e-commerce solutions and we do it with zero downtime. We value speed over perfection, embrace failures as learning opportunities, and empower teams with a Founder s Mindset. As part of the Platform Engineering team, you ll be building resilient, low-latency, high-throughput systems that serve millions of users daily. We invest in the growth of every engineer through continuous feedback, open communication, and a supportive culture. And yes we know how to party as hard as we code. About the Role We are looking for a skilled Engineering Manager Platform Engineering to lead a team responsible for designing, scaling, and optimizing our core infrastructure. This role involves managing large-scale distributed systems, fostering engineering excellence, and collaborating across teams to drive innovation. You ll ensure technical quality, delivery speed, and scalable architecture for all projects under your ownership. What You Will Do Design and allocate technical tasks while maintaining Meesho s engineering standards. Own execution of platform projects from inception to deployment, ensuring scalability and reliability. Conduct regular 1:1s, drive feedback cycles, and support career growth of engineers. Partner closely with Product and Design teams to develop new platform capabilities. Coach engineers on best practices for architecture, performance, and scalability. Monitor project health, sprint progress, and engineering KPIs. Foster a high-performing team culture with strong engineering ownership. What You Will Need Bachelor s or Master s degree in Computer Science or a related technical field. 8+ years of professional software development experience, including 1+ year in team management. Proven experience building large-scale distributed systems. Strong coding skills in Java, Python, or Go, and multithreading expertise. Deep understanding of messaging systems (Kafka, etc.), transactional and NoSQL databases. Experience working on cloud platforms like GCP or AWS. Exceptional communication, leadership, and stakeholder management skills. Good to have: Exposure to Elasticsearch, data pipelines, or stream processing systems. About Us Meesho is India s leading e-commerce platform built for the next billion users. With 1.75M+ sellers and a customer base spread across every serviceable pin code, we are democratizing internet commerce by enabling small businesses to sell online at zero commission and with the lowest logistics costs in the industry. From affordable products that reflect local demand to a robust pan-India tech infrastructure, Meesho is transforming how India shops and sells online. Our Culture & Total Rewards At Meesho, we believe in creating a culture of impact, inclusion, and innovation. Our values reflected in 11 guiding principles or "Mantras" shape how we work, collaborate, and grow together. Why You ll Love Working Here: Compensation: Competitive salary with equity-based rewards tailored to your experience and impact. Wellness: Extensive health insurance for you and your family through our MeeCare Program, mental wellness support, gym discounts, and more. Flexibility & Leave: Generous time off, parental benefits, and relocation support. Growth & Learning: Continuous learning through workshops, internal mobility, and performance coaching. Culture of Recognition: Personalized gifts, fun rituals, and regular engagement programs celebrating wins big and small. Join us to build the platform powering the future of digital commerce in India. Apply now and be part of a tech-first, people-driven journey at Meesho. Qualification : Bachelors or Masters degree in Computer Science or a related technical field.

Engineering Manager Location: Bangalore, Karnataka Full Time Experience: 8 - 12 Years About the Role Swiggy is looking for a passionate and hands-on Engineering Manager to join our high-performing tech team in Bangalore. You will play a pivotal role in driving the technology vision and strategy for the Food, Instamart, and Dineout business lines, building scalable platforms that power promotions, pricing, and ads across millions of daily interactions on the Swiggy app. This role is ideal for an experienced engineering leader who thrives in a fast-paced environment, can architect scalable systems, and enjoys mentoring and growing high-performing engineering teams. Key Responsibilities Lead a cross-functional team of backend and frontend engineers to build scalable and high-quality software solutions. Collaborate closely with Product Managers, Designers, and Business stakeholders to deliver robust, user-centric products. Co-own and drive the technology vision and architectural decisions for the team and product. Create clear career paths for team members and guide their development and growth. Mentor and coach team leads, senior engineers, and architects across the team. Drive the adoption of best software engineering practices including code reviews, testing, CI/CD, and design standards. Ensure timely delivery and consistent execution on business goals while maintaining technical excellence. 8 12 years of software development experience with at least 1 2 years in a people management or technical leadership role. Proven ability to lead engineering teams of 10+ developers in a dynamic, growth-focused environment. Strong hands-on experience with backend technologies like Java, Golang, Python, and related frameworks. Experience with web technologies, distributed systems, microservices architecture, and high-volume data pipelines. Strong foundation in databases: MySQL, NoSQL, Redis, and cloud technologies (e.g., AWS). Track record of building and scaling systems for products with high user engagement and traffic. Strong problem-solving, analytical, and technical decision-making skills. Excellent communication and stakeholder management skills. As part of Swiggy s Food Tech team, you will directly contribute to Swiggy s mission of becoming the King of Convenience. This is a high-impact leadership role that allows you to shape products used by millions, influence technical strategy, and build a world-class engineering team in one of India s leading consumer tech companies. Equal Employment Opportunity Swiggy is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Senior Manager Business Intelligence | Power BI | Data Strategy | SQL | Bangalore Location: Bangalore, India Reports To: Director, Business Analytics & Insights Experience: 8+ years in Business Intelligence / Analytics Leadership Industry: SaaS | Revenue Lifecycle Management | Data & Analytics About Conga: At Conga, we empower businesses to achieve transformational revenue growth by aligning teams, technology, and processes through our comprehensive Revenue Lifecycle Management solutions. We simplify complexity across contract management, order execution, fulfillment, and renewals using a unified data model built to adapt to dynamic business needs. Our culture is defined by the Conga Way a people-first framework developed with input from employees that guides everything we do from hiring to leadership to innovation. Role Overview Senior Manager, Business Intelligence: We are seeking a highly driven Senior Manager Business Intelligence to lead our Power BI development team, drive analytics strategy, and modernize how we deliver data insights across the organization. Based in Bangalore, this high-impact leadership role is responsible for building scalable reporting infrastructure, streamlining automation, and delivering clear, actionable insights for senior stakeholders and executive decision-makers. Why this role matters: This position plays a critical role in transforming business intelligence from manual reporting to dynamic, real-time dashboards using Power BI. Your contributions will shape how our business leaders consume data, identify opportunities, and make informed decisions faster and with more accuracy. Key Responsibilities: Leadership & Oversight: Manage and mentor a team of Power BI developers and data analysts, guiding prioritization, best practices, and technical problem-solving. Foster a culture of data-driven decision-making across the organization. BI Development & Data Modeling: Lead the development of interactive Power BI dashboards, leveraging advanced DAX functions and data models. Utilize SQL (preferably in Snowflake) to support backend data transformation and reporting. Stakeholder & Project Management: Collaborate with cross-functional teams, including IT and enterprise analytics, to define project scopes, business priorities, and reporting solutions. Translate ambiguous business requirements into clear, actionable technical specifications. Data Governance & Documentation: Implement and oversee data quality, security, and governance standards across all BI assets. Maintain comprehensive documentation for BI tools, data models, and business logic. Automation & Process Efficiency: Oversee automation of recurring deliverables including board reports, senior leadership dashboards, and key business performance metrics. Leverage Power Automate and other workflow tools to reduce manual effort and enhance reporting accuracy. Strategic Data Integration: Partner with enterprise data teams to improve data integration and ensure scalability and reusability of analytics assets. Qualifications: 8+ years of experience in Business Intelligence, Analytics, or Data Strategy, including team leadership. Strong hands-on experience with Power BI, DAX, and SQL (preferably with Snowflake or similar cloud platforms). Proven success in project management, requirement gathering, and stakeholder engagement across multiple business units. Bachelor s or Master s degree in Engineering, Computer Science, or related technical field. An MBA is strongly preferred. Experience in data governance, automation, and working in a SaaS or enterprise software environment is a plus. What Sets You Apart: Excellent communicator You bridge the gap between technical and non-technical stakeholders with ease. Strategic mindset You think beyond dashboards to the big picture of business impact. Problem solver You enjoy tackling complex data challenges and finding innovative solutions. Passionate leader You inspire teams, drive accountability, and bring a growth mindset to everything you do. Drive data transformation at a high-impact SaaS company. Be part of a people-first culture that values growth, innovation, and inclusivity. Work on mission-critical projects that support strategic decision-making for global leadership. Qualification : Bachelors or Masters degree in Engineering, Computer Science, or related technical field. An MBA is strongly preferred.

Introduction As a Customer Success Manager (CSM) for the IBM Apptio line of products, you will be responsible for ensuring customers have a successful experience using the products, providing ongoing support, monitoring their usage, and identifying opportunities for upselling or cross-selling. You will serve as the primary point of contact for a portfolio of customers, addressing any issues or questions they have and ensuring their overall satisfaction with the product. Your Role and Responsibilities Cloud Savings Program Management: Plan, execute, and track new and existing customer Cloud Savings Programs across AWS and/or Azure. Discount Management: Lead discussions and manage customer commitment-based discounts across all savings instruments. Customer Business Analysis: Analyze customer business objectives and use the Apptio Cloudability / Kubecost platform to create insightful reporting, dashboards, and savings programs. Operational Reviews: Perform analysis and present regular operational reviews to both customers and Apptio leadership. Collaborate with Global Teams: Work with an internal global team to grow a strategically important part of the Apptio business. Cross-Product Insights: Partner with other Apptio domain experts to combine the full suite of Apptio products, generating insights across a customer s total IT spend. Voice of the Customer: Be the voice of the customer, advocating for their requirements with Product and Engineering teams. Customer Relationship Management: Build and nurture strong relationships with customers, ensuring ongoing success and satisfaction. Required Education Bachelor's Degree Required Technical and Professional Expertise 5+ years of industry experience in relevant fields. Good understanding of Kubernetes and hold CKA Certification. Hands-on experience with a cloud vendor (AWS, Azure, or GCP), with certifications like AWS Practitioner or Azure AZ900. Proven ability to plan, execute, and track customer Cloud Savings Programs across CSPs. Deep knowledge of rate optimization at AWS (e.g., Savings Plans, Reserved Instances). Track record of increasing FinOps maturity within customer environments. Demonstrated ability to break down complex problems into sub-tasks and track outcomes effectively. Experience in customer-facing roles such as consulting, customer success, or equivalent. Proven ability to lead discussions and manage customer s commitment-based discounts across various savings instruments. Skilled at analyzing customer business objectives and using the Apptio Cloudability / Kubecost platform to build reporting, dashboards, and savings programs. Excellent communication skills both verbal and written across technical and non-technical contexts. Preferred Technical and Professional Experience AWS Certified Solution Architect - Associate or higher (or equivalent knowledge). Strong relationship-building skills with both customers and co-workers. Proven track record of developing frameworks to solve ambiguous problems and leveraging data to derive insights that lead to actionable recommendations. About the Business Unit IBM Software integrates core business operations with intelligence, from machine learning to generative AI, helping organizations become more responsive, productive, and resilient. IBM Software aids clients in putting AI into action to create real value with trust, speed, and confidence. It is instrumental in fields such as digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to leverage data, as AI's value is directly tied to the quality of data. IBM s AI and data platform scales and accelerates the impact of AI with trusted data and provides leading capabilities to train, tune, and deploy AI across business. IBM s hybrid cloud platform offers one of the most comprehensive approaches to development, security, and operations across hybrid environments, providing a flexible foundation for leveraging data, wherever it resides, to integrate AI into business processes. If you are passionate about driving customer success and want to play a key role in helping organizations optimize their cloud savings and accelerate their digital transformation, join IBM Apptio and be part of our dynamic, innovative team. This job description outlines the essential responsibilities and qualifications for the Customer Success Manager (CSM) - Apptio Products role, offering an excellent opportunity for professionals interested in cloud savings, customer success, and strategic growth.

Job Title: Customer Success Services - Oracle SaaS/HCM/Cloud Analyst - Lead Career Level: IC3 Position Overview: As a member of Oracle s Support organization, you will be responsible for providing post-sales support and solutions to Oracle customers. Your focus will be on resolving complex, non-technical customer inquiries, as well as providing technical troubleshooting for Oracle's Electronic Support Services. Acting as a primary point of contact for customers, you will manage customer relationships and offer assistance to internal Oracle teams regarding customer situations and escalated issues. Key Responsibilities: Customer Support: Act as the primary contact for Oracle customers, assisting them with complex technical and functional queries related to Oracle Fusion HCM products, including Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher, and Oracle Integration Cloud. Incident Management: Track, diagnose, replicate, and resolve critical and complex cases, ensuring total resolution of service incidents. Customer Success: Advise customers on the complex use of Oracle products, providing tailored solutions and resolving critical issues. Situation Management: Take ownership of highly sensitive and critical customer issues, working directly with customers and consulting with management to drive resolution. Knowledge Sharing: Share your knowledge with teammates by delivering formal training sessions, creating and reviewing Knowledge Articles, and mentoring others to promote technical and professional development. Collaboration: Work closely with internal teams to address escalated customer issues and contribute to improving internal processes and solutions. Qualifications: Must-Have Skills: 6-10 years of experience in the implementation, support, or upgrade of Oracle SaaS HCM products, with at least one implementation experience in Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher, and Oracle Integration Cloud. Hands-on configuration experience with at least three or more tools: HCM Extracts HCM Data Loader (HDL) Payroll Batch Loader (PBL) Workflow BI Publisher Fast Formula Personalization PL/SQL Strong knowledge of Fusion Cloud architecture, setup manager, and activities. Experience with FBDI and OTBI report development. Knowledge of integrating external data sources into Oracle Fusion Applications. Familiarity with localizations and security setup is a plus. Nice-to-Have Skills: Experience with Oracle Core HR, Absence, Benefits, and Payroll in Release 12.1.3.x / 12.2.x. Experience working in L1/L2/L3 support environments. Ability to analyze and decipher software logs and trace files to troubleshoot issues. Hands-on experience with XML, Java, J2EE, Oracle ADF, SOA, and Web Services. Strong functional/product expertise, with the ability to relate Oracle s functionality to business processes. Additional Skills: Effective analytical and organizational skills. Strong verbal and written communication skills in English; multilingual skills are a plus. A proactive learning orientation, staying up-to-date with emerging business models, processes, and Oracle product solutions. Experience in Managed Services, including client relationship management, offshore delivery management, project/program management, and successful delivery of KPIs. Ability to work in rotational shifts, manage a large team, and ensure SLAs are met for both EBS and Cloud/SaaS customers. Education & Experience: B.S. (Computer Science), BE, or equivalent preferred. Other qualifications with adequate experience may also be considered. Qualification : B.S. (Computer Science), BE, or equivalent preferred.

Job Title: Security Architect Identity & Access Management Location: Bengaluru, India Company: Blue Yonder Experience: 10+ years (including at least 5+ years in IAM) Education: Bachelor's or Master's degree in Cybersecurity, Computer Science, or related field About Blue Yonder Blue Yonder is a recognized leader in AI-driven supply chain solutions, trusted by global brands to optimize their digital commerce and supply chain operations. We thrive on innovation, collaboration, and creating technology that powers smarter supply chains. As we continue to strengthen our security posture, we are seeking a Security Architect IAM to own, evolve, and safeguard Blue Yonder s identity landscape, ensuring consistent and compliant IAM controls across the organization s global footprint. Role Scope The Security Architect IAM will play a strategic and hands-on role in defining, implementing, and managing end-to-end identity and access management capabilities for Blue Yonder. This role requires deep technical expertise, leadership acumen, and a strong understanding of cloud-based identity ecosystems, ensuring secure access to critical systems and data. Key Responsibilities Define, develop, and manage a comprehensive IAM strategy, aligned with Blue Yonder s business goals, security policies, and compliance mandates. Design, implement, and enhance authentication, authorization, identity provisioning, access governance, and privileged access management (PAM) solutions, adopting best practices and industry standards. Conduct risk assessments to identify IAM vulnerabilities and define risk mitigation plans. Lead the technical implementation of IAM solutions and provide ongoing oversight to ensure operational excellence. Develop and enforce IAM policies, procedures, and standards to foster consistent security across the enterprise. Ensure IAM solutions adhere to regulatory requirements (GDPR, HIPAA, PCI DSS, SOX) and align with frameworks like NIST-CSF and ISO/IEC 27001. Integrate IAM capabilities with other security solutions (SIEM, endpoint security, etc.) for comprehensive protection. Establish and track Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) for the IAM program. Stay updated with emerging threats, technology advancements, and industry trends, adapting the IAM strategy accordingly. Conduct maturity assessments and develop continuous improvement plans for the IAM service. Participate in security architecture reviews and work with enterprise architects to embed IAM controls into broader IT and product architecture. Partner with GRC teams to ensure all IAM-related risks are properly documented and managed, driving remediation where necessary. Collaborate with application development teams to ensure secure-by-design development and deployment of new applications. Required Qualifications & Experience 10+ years of overall cybersecurity experience, with at least 5+ years specifically focused on IAM. Strong background designing and implementing cloud-based IAM solutions (Azure AD, AWS IAM, GCP IAM). Proven expertise across: Active Directory, LDAP, SSO, MFA SAML, OAuth, OpenID Connect Privileged Access Management (PAM) and Identity Governance (IGA) Experience managing IAM programs across hybrid environments (on-prem & cloud). Strong understanding of: Secrets management, encryption, PKI, digital certificates Zero Trust Security models Experience identifying, analyzing, and remediating IAM-related security risks. Knowledge of regulatory requirements (GDPR, HIPAA, SOX, PCI DSS) and experience translating those into practical IAM controls. Demonstrated ability to lead complex IAM projects, collaborating across multiple business units and technical teams. Excellent communication and stakeholder management skills, capable of interacting with both technical teams and business leadership. Preferred Certifications CISM Certified Information Security Manager CISSP Certified Information Systems Security Professional Relevant Cloud Security certifications (Azure Security Engineer, AWS Security Specialty, GCP Security Engineer) Good to Have Skills Experience integrating IAM with: CI/CD pipelines and DevSecOps practices Containerized environments (Kubernetes, Docker) Exposure to distributed tracing and logging tools for IAM services. Experience automating IAM processes for provisioning, deprovisioning, and audit reporting. Be a part of a global leader in supply chain technology. Work on cutting-edge IAM technologies in a cloud-first environment. Partner with cross-functional teams to drive impactful security programs. Join a culture that values diversity, innovation, and continuous learning. Diversity & Inclusion at Blue Yonder At Blue Yonder, we celebrate diversity in all forms. Our DIVE (Diversity, Inclusion, Value & Equity) strategy ensures every associate feels included, respected, and empowered to bring their authentic self to work. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. Qualification : Bachelor's or Master's degree in Cybersecurity, Computer Science, or related field

Job Title: Software Engineering Manager Couchbase Capella Location: Bangalore, India (Office-based role, 3 days a week in the office) About Couchbase: As industries race to embrace AI, traditional database solutions fall short of the increasing demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in today s AI-driven world. By seamlessly uniting transactional, analytical, mobile, and AI workloads into a fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is driving innovation, accelerating AI transformation, and redefining customer experiences. Join us on our mission! Job Overview: We are seeking an experienced Engineering Manager to lead a team of software developers building the next generation of cutting-edge Database as a Service (DBaaS) on the public cloud. In this role, you will be responsible for leading the team to deliver high-quality projects on time while ensuring that the operations of our service in production meet targeted Service Level Objectives (SLOs). The ideal candidate will possess a strong technical background, experience managing engineering teams, and excellent leadership and communication skills. Responsibilities: Lead and manage a team of software developers, providing guidance, mentorship, and performance feedback. Ensure the timely delivery of projects that meet business objectives, quality standards, and supportability goals. Oversee production systems to ensure they meet availability, performance targets, and Service Level Agreements (SLAs). Work cross-functionally with product management, QA, and other teams to develop staffing plans, release roadmaps, and ensure successful project delivery. Foster a collaborative and high-performance team culture that emphasizes continuous improvement and innovation. Contribute to technical design, architecture, and code reviews while maintaining a hands-on approach as needed. Requirements: Education: Bachelor s or Master s degree in Computer Science or a related field, or equivalent practical experience. Experience: At least 3 years of experience as an Engineering Manager and 8+ years of experience as a Software Engineer. Proven track record of successfully managing software development projects on public cloud platforms. Strong experience with at least one of the major cloud platforms (AWS, GCP, or Azure). Experience with Golang is highly preferred, particularly in managing large projects written in Golang. Strong communication and leadership skills, with the ability to collaborate effectively with cross-functional teams. Couchbase is at the forefront of revolutionizing modern application development with Capella, our fast, flexible, and affordable cloud database platform. By offering best-in-class price performance, we enable organizations to build and scale applications that deliver exceptional customer experiences from cloud to edge. Over 30% of the Fortune 100 companies trust Couchbase to power their modern applications, and we are honored to be named among the Best Places to Work in the Bay Area and the UK. Some of the benefits of working at Couchbase include: Generous Time Off Program: Flexibility to care for yourself and your family. Wellness Benefits: World-class medical plans, dental, vision, life insurance, and employee assistance programs. Financial Planning: RSU equity program, ESPP program, retirement programs, and business travel insurance. Career Growth: Be valued, create value we support your career development. Fun Perks: Ergonomic office setup, food and snacks for in-office employees, and much more. Qualification : Bachelors or Masters degree in Computer Science or a related field, or equivalent practical experience.

Description Role Description The Engineering Manager demonstrates deep business, industry, and product knowledge to ensure the success of our customers by effectively managing a team of Engineers and Architects. In this role, the Engineering Manager will specialize in one or more lines of business, a specific cloud or industry to speak the customer language and ensure customer value realization. They are aligned by cloud strategy, building and encouraging positive relationships to help customers progress on their digital journey. Salesforce is looking for technically strong, energetic, highly collaborative, and passionate leaders to lead our software engineering teams! You will run and lead a team/teams of outstanding developers and keep quality in mind. We work in a collaborative environment, and we value open communication and feedback, code reviews, and making learning fun! Your Impact Drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners and engineer Make critical decisions that attribute to the success of the product Proactive in foreseeing issues and resolving it before it happens Daily management of stand-ups as the Scrum Master for engineering teams Partner with PO to align with objectives, priorities, tradeoffs, and risk Ensuring teams have clear priorities and adequate resources Empowering the delivery team to self coordinate Be a multiplier and have a passion for team and team members success Providing technical guidance, career development, and mentoring to team members Maintaining high morale and motivating the delivery team to go above and beyond Vocally advocating for technical excellence and helping the teams make good decisions Participating in architecture discussions and planning Participating in multi-functional coordination, planning, and reviews with leads from other engineering teams Maintaining and encouraging our culture by interviewing and hiring only the most qualified individuals Occasionally chipping in to development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product as well as to keep your technical skill sharp Minimum Requirements A related technical degree required Min 15 years of Software Engineering experience with 3-5 years of proven track record leading sizeable teams with a distinguished track record on technically fast paced projects Experience leading large scale distributed systems, working with microservices and/or distributed architecture Strong verbal and written communication skills, organizational and time management skills Ability to be flexible, proactive, comfortable working with minimal specifications Experience with short release cycles, the full software lifecycle, and experience working on a product that s been released for public consumption Experience in hiring, mentoring and leading engineers Working experience of software engineering best practices including coding standards, code reviews, SCM, CI, build processes, testing, and operations Experience with Agile development methodologies. Scrum Master experience required Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs Preferred Requirements Strong knowledge of Salesforce product and platform features, capabilities, and best use of it Able to articulate the importance and value of Governance to Business and IT executives A good understanding of enterprise architecture principles is strongly preferred Ability to quickly grasp and distinctly explain technological and business concepts Serve as a trusted advisor, with a deep curiosity to understand your customers, their motivations and needs, and how to approach ensuring their success Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Description About Marketing Cloud: Salesforce Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce platform. We help tens of thousands of businesses connect with billions of customers each year. About this role: We are seeking a Director of Product Management to help enter a new category of Marketing Technology. This role requires a strong ability to prototype, evangelize, and gain support from senior and executive leadership teams. You will foster quick progress through prototyping and experimentation - turning concepts into code this year. You will support a Senior Director and Senior Vice President in executing this vision by designing customer-centric solutions in this space while leveraging partnerships with other Salesforce clouds to execute. If you are passionate about driving innovation and growth in Marketing Technology, we would love to hear from you. This role reports to a Senior Vice President of Product Management based in the Bellevue, WA office. Responsibilities: Drive feature-area level execution in a team entering a new category of Marketing Technology for Marketing Cloud. Support evangelism of this endeavor to senior and executive leadership teams. Deliver requirements, experiments, Proof-of-concept, and ultimately a released capability within the year - and then help scale investment in this area. Develop partnerships with related Salesforce clouds to maximize the impact of this program. Support development and revision of the Marketing Cloud roadmap overall. Elevate the organization s understanding of Marketer s needs and competitive pressures. Requirements: 10+ years of experience as a Product Manager or equivalent Deep experience with marketing technologies or workflow management Consistent track record of leading all aspects of a successful product throughout its lifecycle. Strong analytical and problem-solving skills, with the ability to make data-driven decisions Excellent written and verbal communication skills, including experience addressing executive leadership Demonstrated excellence at working independently and effectively with cross-functional teams in a matrix organization. Demonstrated success in distributed, global team Qualification : 10+ years of experience as a Product Manager or equivalent

Minimum qualifications: Bachelor s degree or equivalent practical experience. 12 years of experience in IT Industry with building and developing infrastructure or distributed systems. Experience in consulting, IT services and Security Check (SC), security clearance. Preferred qualifications: Experience helping customers decide to make investments in new technologies and projects based on expected value and Return on Investment (ROI). Experience with data center migration strategies and collaborating with channel partners and systems integrators. Experience designing, building, and deploying scalable cloud-based solution architectures. Experience engaging product organization and influencing them to work on product features to drive the overall product strategy and roadmap. Ability to work on a team to design processes, implement strategic projects that solve business problems, and lead or work effectively with cross-functional groups. About the job Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers. Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs. As a Google Distributed Cloud (GDC) Cluster Lead, you will drive the adoption of Air Gapped and Connected Cloud as a result-driven Trusted Advisor to the largest customers, ultimately responsible for ensuring their overall success and transformation with Google Cloud. You will align at the executive level, building and maintaining strong relationships with business executives and IT stakeholders, both internal and external, and understand their business requirements and goals. Building on this knowledge, you will lead the shared strategic roadmaps to drive customer partnerships through pre-sales and delivery, provide technical guidance and programme leadership, and facilitate customers digital transformation to maximize their value on Google Cloud. Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Manage programs covering customer s GDC program planning, delivery assurance and verification, tracking, reporting, and risk and mitigation planning. Drive the customer partnership for key strategic customers, from a delivery standpoint. Establish executive relationships with business and IT stakeholders to understand their objectives. Accelerate customer s migration to GDC Air-Gapped by influencing all relevant stakeholders and removing roadblocks. Ensure that customers derive maximum value from their investment in Google Cloud. Assess their capabilities, collaborate with other Google stakeholders and prescribe recommendations to help them accelerate GDC deployments and achievement of their business targets. Leverage adoption methodology and transformation framework, conduct customer Quarterly Business Reviews (QBRs), advocate for customers to rapidly knock down adoption blockers, and coordinate across multiple work streams and teams to maintain customer momentum. Qualification : Bachelors degree or equivalent practical experience.

Job Summary: Google Cloud is seeking a Program Manager to join our Scaled Services team in Go-to-Market (GTM) Strategy and Operations. This role will focus on operational excellence, helping optimize seller and compensation operations, and enabling growth by improving processes that support the cloud seller experience. You will work with cross-functional teams to design, launch, and optimize operational processes across vendor teams and key business functions. Key Responsibilities: Lead high-priority escalations from intake to resolution, ensuring effective execution and closure. Analyze and optimize operational performance by identifying and articulating process improvement opportunities. Collaborate with Compliance, Finance, Payroll, and Regional Strategy teams to optimize timelines for case resolution and ensure smooth operations. Deliver process optimization that enhances efficiency and reduces friction in key business operations, including order management and compensation. Build relationships and influence cross-functional teams to drive continuous improvements across escalation paths and business processes. Translate business needs into technical requirements, working with Engineering and other internal teams to implement scalable solutions. Track and resolve issues related to data quality, account, billing, planning, quota, and attainment. Minimum Qualifications: Bachelor s degree or equivalent practical experience. 3+ years of experience in program or project management. Proven experience in translating business needs into technical requirements. Experience working with executive-level clients or stakeholders. Preferred Qualifications: Experience in managing vendor relationships and third-party collaboration. Experience with Salesforce or other CRM/ERP systems. Experience in process design and re-engineering, optimizing workflows and operational efficiency. Why Join Google Cloud? At Google Cloud, you'll be part of a team that accelerates digital transformation for organizations worldwide. This role offers a chance to work with cutting-edge technology and collaborate with various teams to enhance the seller experience while optimizing key operational processes. Qualification : Bachelor's degree or equivalent practical experience.

Description AI Cloud Team @Salesforce is looking for talented Senior Manager like you to to lead an exceptional engineering team in transforming the customer service landscape. Salesforce AI Cloud team brings the revolutionary AI technology to Salesforce CRM business at scale. The platform and application teams ( like Einstein Bots) under AI Cloud is looking for a Sr Manager to lead an exceptional engineering team to build and enhance the chatbots, ML models and services. You will leverage your experience in the areas of ML/NLP to help develop and refine our AI strategy and products like Einstein Bots, scaling the AI and ML services and ML Ops deployment pipelines while ensuring our stringent data privacy, security, residency, and compliance goals. Our mission is to deliver rich and compelling conversational experiences through multiple channels, enabling users to resolve issues faster and enhancing brand engagement and satisfaction. We're not just about development; we're about end-to-end ownership, directly improving customer experiences through a fast user feedback cycle. You'll be part of an industry-leading enterprise solution that leverages AI to automate customer service requests through friendly conversational interfaces, directly impacting millions of users worldwide.If you're passionate about AI, customer service experience, and making a real impact, the AI Cloud team is the place for you. Join us on this exciting journey of innovation and transformation. What You ll Do: Collaborate with Salesforce AI Cloud leaders to co-create and refine the AI strategy and roadmap. Drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners and engineer. Lead the design, development and maintenance of high-quality and highly available AI/ML models, services and ML Ops deployments, chatbot solutions etc. Partner with Product Managers and Technical Program Managers to closely track progress across multiple work-streams while delivering goals for varying stakeholders. Prioritize retaining and attracting top talent, continuously invest in the development of high-performing teams, and passionately champion the success of both the team and its individual members. Be the service owner and ensure that our services are reliable and consistently available. Collaborate with cross-functional teams to ensure that high availability is a priority in all stages of development and deployment. Promote a culture of open communication and support within the team ensuring all voices are heard and the team is fostering a collaborative environment. Drive continuous improvement initiatives by identifying inefficiencies and developing solutions to enhance quality, reduce costs, and improve timelines. Daily management of stand-ups as the Scrum Master for engineering teams. Occasionally chipping in to development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product as well as to keep your technical skill sharp Required Skills: A related technical degree required. 12+ years experience building, scaling and maintaining large scale, complex AI products and/or services in the B2B (or B2C) SaaS industry. This experience should include building and sustaining large-scale solutions that operate around the clock, 24/7. 5+ years of people management experience, with at least 3+ years in leading teams focused on AI/ML initiatives. Knowledge and understanding of SaaS, PaaS, IaaS industry with hands-on experience of public cloud offerings (AWS, GAE, Azure). Experience in SaaS incident management, handling customer escalations and proactively working with customer success teams. Knowledge of professional software engineering best practices including coding standards, code reviews, source code management, continuous integration, build processes, testing, and operations. Experience with agile development methodologies is a must, and ScrumMaster experience is highly preferred. Exceptional verbal and written communication skills, along with strong organizational and project management abilities, and the capacity to work effectively in a distributed team setting. Passionate about engineering productivity, service ownership and customer success. Ability to be nimble, proactive, comfortable working with minimal specifications. Preferred Skills: Strong knowledge of Salesforce product and platform features, capabilities, and best use of it. Experience with NLP techniques and tools for text analysis and processing. Experience with cutting-edge machine learning techniques such as reinforcement learning, GANs, and advanced neural network architectures. Expertise in generative AI technologies, including experience with models such as GPT, DALL-E, and other generative adversarial networks (GANs). A track record of publications in top-tier conferences or journals and/or patents in the field of machine learning or data science. Knowledge of best practices and regulations around data privacy and security, such as GDPR, HIPAA, or CCPA. Ability to work with multilingual data sets and develop models that can handle multiple languages. Qualification : A related technical degree required.