Cloud Support Jobs in Noida
163 Jobs Found
Technical Support Engineer / Sr. Technical Support Engineer
Queuebuster
Position Title: Technical Support Engineer / Sr. Technical Support Engineer Location: Noida Position Type: Full-Time Experience: 0 3 Years About DPD Technologies QueueBuster QueueBuster , a flagship product of DPD Technologies, is India s fastest-growing Mobile POS solution powering over 75,000+ merchants across industries like retail, restaurants, FMCG, electronics, and more. Our all-in-one POS platform simplifies business operations with features like Billing, Inventory, Khata (Digital Ledger), CRM, Loyalty Programs, and eStore integration. At DPD Technologies, we foster a culture of collaboration, creativity, and continuous learning, enabling teams to thrive and innovate in a fast-paced environment. Role Overview We are seeking a Technical Support Engineer / Sr. Technical Support Engineer who will be the first line of defense for resolving customer issues. You will work closely with our customers to understand their problems, troubleshoot software or hardware issues, and provide quick, effective resolutions. Your role is critical in ensuring a positive customer experience and maintaining high customer satisfaction. Key Responsibilities Respond promptly to merchant queries through email, phone, or Google Meet. Diagnose and troubleshoot POS software or hardware issues. Conduct online meetings with customers for issue resolution and product walkthroughs. Assist with merchant onboarding, including installation, configuration, and product training. Provide real-time support during and after deployment of POS solutions. Document technical issues and resolutions for future reference. Collaborate with internal teams (product, engineering, QA) to resolve complex issues. Be available for 24x7 support rotations (shifts/weekend coverage as required). Visit client locations for troubleshooting and escalated support (when necessary). Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 0 3 years of experience in Technical/Application Support or a related customer-facing technical role. Strong problem-solving skills with the ability to troubleshoot complex software/application issues. Excellent written and verbal communication skills. Strong interpersonal skills with a customer-centric mindset. Ability to manage multiple tasks and work independently in a fast-paced environment. Willingness to travel for on-site support, when required. Preferred Qualifications Prior experience supporting POS software or retail tech products. Familiarity with mobile apps, Android-based systems, or cloud-based applications. Knowledge of ticketing tools and support documentation systems. A collaborative, growth-driven work environment. Exposure to cutting-edge retail tech. Opportunities to interact with diverse businesses and industries. Flexible and empowering company culture. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field
Adobe Analytics Sr. Consultant
Adobe
Adobe Analytics Sr. Consultant Location: Noida, India Company: Adobe Employment Type: Full-time About Adobe At Adobe, we change the world through digital experiences. From global brands to individual creatives, we equip everyone with the tools to design and deliver exceptional customer experiences. Our inclusive culture values innovation, collaboration, and the next big idea maybe yours. The Opportunity As an Adobe Analytics Senior Consultant, you'll act as a strategic advisor to Adobe customers, helping them leverage Adobe Analytics to drive meaningful business outcomes. This client-facing role requires a unique blend of technical expertise, business insight, and strong communication skills. You ll guide customers and implementation partners through analytics strategy, solution design, implementation, and optimization, enabling them to progress along their digital maturity journey. What You ll Do Lead and manage multiple client engagements concurrently. Serve as the primary point of contact for clients and implementation partners. Deliver technical and strategic consulting to optimize Adobe Analytics implementation and use. Develop deep understanding of client business models, KPIs, and digital strategy. Provide solution design guidance and review technical documentation. Perform implementation audits and troubleshooting to ensure best-in-class quality. Share recommendations, industry best practices, and maturity roadmaps tailored to each client. Facilitate enablement and upskilling sessions with client teams. Collaborate closely with Adobe internal teams (engineering, product, support) to drive success. Create technical documentation, client reports, and presentations. Contribute to thought leadership and act as a recognized SME within Adobe and with clients. What You Need to Succeed 6 10 years of experience in digital analytics, data strategy, or web analytics. Strong hands-on experience with Adobe Analytics (Adobe Experience Cloud) implementation and architecture. Familiarity with JavaScript, HTML, tag management systems (e.g., Adobe Launch, Tealium, GTM), and web architecture. Strong understanding of digital marketing and analytics use cases (segmentation, funnels, attribution, etc.). Proven experience working directly with clients and cross-functional teams. Ability to translate complex technical concepts into actionable business recommendations. Excellent communication, presentation, and stakeholder management skills. Experience in consulting, solution design, or digital strategy roles preferred. Bachelor s or Master s degree in Computer Science, Marketing Analytics, or a related field. Be part of a global leader in digital experience innovation Work with the world s top brands and digital experts Enjoy a collaborative, inclusive, and forward-thinking culture Gain access to industry-defining tools and a clear career path Qualification : Bachelors or Masters degree in Computer Science, Marketing Analytics, or a related field.
Senior Software Developer
Rezo.ai
Job Title: Senior Software Developer (Java) Location: Noida, India (Work from Office) Employment Type: Full-Time Industry: SaaS | Enterprise Software | Technology About the Role We are looking for a Senior Software Developer (Java) who is passionate about designing and building high-performance, scalable, and robust enterprise-grade applications. You will work closely with our cross-functional product and engineering teams to deliver innovative features that drive business impact. If you're a hands-on Java developer with a strong grasp of object-oriented programming, multi-threading, database integration, and REST API development, we d love to hear from you! Key Responsibilities Design, develop, and maintain Java-based applications using Core Java and modern backend practices. Collaborate with business analysts, designers, and developers to understand project requirements and translate them into scalable software solutions. Write clean, efficient, and modular code following industry standards and best practices. Troubleshoot, debug, and resolve software bugs and technical issues. Participate in code reviews to maintain high-quality standards and codebase consistency. Integrate backend systems with MySQL databases, web services, and third-party APIs. Develop and document technical artifacts including system design, release notes, and support guides. Adhere to Agile development methodologies, contributing to sprint planning, retrospectives, and daily standups. Continuously stay up-to-date with the latest trends and updates in Java development and SaaS technologies. Collaborate with QA, DevOps, and UI/UX teams for seamless feature delivery. Requirements Educational Background Bachelor s or Master s degree in Computer Science, Software Engineering, or related technical discipline. Technical Skills 3+ years of hands-on experience in Core Java programming. Proficiency in object-oriented programming (OOP), data structures, and algorithms. Experience with multi-threaded applications and performance optimization. Strong experience with MySQL or other relational databases and writing complex, efficient queries. Working knowledge of RESTful API design and development. Familiarity with Git, Maven, or other version control and build tools. Prior experience in a SaaS product environment is a strong advantage. Exposure to cloud platforms like AWS or Azure, and containerization with Docker is a plus. Soft Skills Excellent problem-solving skills and analytical thinking. Strong collaboration and communication skills to work effectively within cross-functional teams. Self-starter attitude with the ability to take ownership of tasks and deliver independently. Work with cutting-edge AI-driven SaaS platforms. Join a high-growth, innovation-led team transforming enterprise customer experience. Competitive compensation with performance-based growth. Supportive and fast-paced culture with opportunities to work on complex backend challenges. Access to learning resources and tools for continuous upskilling. Apply today and be a part of a passionate tech team driving real-world impact through code! Qualification : Bachelors or Masters degree in Computer Science, Software Engineering, or related technical discipline.
Senior Cloud Engineer
Rezo.ai
Job Title: Senior Cloud Engineer (Azure) Location: Noida, India (Work from Office) Employment Type: Full-Time Industry: Cloud Computing | DevOps | SaaS | Enterprise Tech About the Role We are looking for a Senior Cloud Engineer with hands-on expertise in Microsoft Azure to design, implement, and manage secure, scalable, and high-performing cloud infrastructure. You'll play a pivotal role in enabling cloud-native operations, optimizing costs, ensuring 24/7 availability, and driving automation across the cloud environment. This is an exciting opportunity for someone who thrives in a fast-paced, tech-first culture and is passionate about solving complex infrastructure challenges with automation, performance tuning, and cutting-edge DevOps practices. Key Responsibilities Design, build, and manage robust Azure cloud infrastructure for enterprise-grade applications. Implement and maintain CI/CD pipelines using Jenkins, Git, and other DevOps tools to support seamless software delivery. Ensure high availability, performance, and cost optimization of all Azure services and environments. Automate cloud provisioning and configuration using Terraform, ARM templates, Ansible, Azure CLI, and PowerShell. Troubleshoot system and network issues; conduct root cause analysis and apply long-term fixes. Set up monitoring and alerting systems using Azure Monitor, Nagios, and Graylog to maintain SLA uptime. Collaborate with engineering and product teams to ensure cloud architecture aligns with app design. Ensure compliance with cloud security policies, data governance standards, and disaster recovery protocols. Support containerization efforts using Docker and assist in Kubernetes environment setup (if applicable). Participate in rotational shifts to support a 12x7 production environment. Requirements Must-Have Skills 4 7 years of experience in Azure Cloud Engineering or related infrastructure roles. Deep understanding of Azure services (Compute, Storage, Networking, Security, RBAC). Strong scripting/automation skills in PowerShell, Bash, and Azure CLI. Experience with Terraform, ARM Templates, Ansible, or other IaC tools. Proficiency in CI/CD setup using Jenkins or similar. Familiarity with Linux environments, shell scripting, cron jobs, and server administration. Working knowledge of networking protocols and tools like Wireshark. Strong debugging and troubleshooting skills across OS, network, and app layers. Exposure to security tools such as HashiCorp Vault. Excellent communication and collaboration abilities. Education Bachelor s degree in Computer Science, IT, or related technical field. Preferred Qualifications Microsoft Certified: Azure Administrator Associate, Azure DevOps Engineer, or similar. Experience with Docker and Kubernetes container orchestration. Exposure to multi-cloud environments (AWS or Google Cloud) is a plus. Python scripting for automation is a plus. Shift Details 12x7 Support Model: Open to rotational shifts. 5 working days/week, 9-hour shifts. Work at the forefront of AI and SaaS innovation. Fast-track your career in a cloud-native, DevOps-first organization. Highly collaborative and energetic tech culture. Competitive compensation and performance-linked benefits. Be a key part of building scalable infrastructure for next-gen AI products. Apply today and become a core part of our engineering team driving global impact! Qualification : Bachelors degree in Computer Science, IT, or related technical field.
Cloud Architect
Rezo.ai
Job Title: Cloud Architect (Azure) Location: Noida, India (Work from Office) Employment Type: Full-Time Industry: Cloud Computing | DevOps | Enterprise Tech | SaaS About the Role We re looking for an experienced Cloud Architect to lead the design, implementation, and management of cutting-edge Azure cloud infrastructure. In this role, you'll drive architectural decisions, ensure high availability, and work with cross-functional teams to deliver scalable, secure, and performance-optimized solutions for enterprise clients. If you enjoy solving complex technical challenges and want to lead cloud transformation initiatives in a fast-paced, tech-first environment this is the role for you. Key Responsibilities Architect and implement end-to-end Azure cloud solutions tailored to business needs. Lead infrastructure design, capacity planning, security strategy, and performance optimization. Design and manage CI/CD pipelines and DevOps workflows using Jenkins, Git, and automation frameworks. Automate infrastructure provisioning using Terraform, ARM templates, Azure CLI, Ansible, and PowerShell. Collaborate with development, QA, and DevOps teams to ensure seamless cloud-native delivery. Troubleshoot issues, perform root cause analysis, and drive long-term fixes. Optimize cloud resource usage for performance, reliability, and cost-efficiency. Ensure cloud security best practices and compliance across all environments. Engage directly with clients to understand requirements and provide architectural solutions. Mentor junior engineers and contribute to building a strong internal cloud competency. Requirements Technical Skills Extensive experience in architecting and operating solutions using Azure services (compute, storage, networking, IAM, monitoring). Expertise in Infrastructure as Code (IaC) tools like Terraform, ARM, and Ansible. Proficiency in DevOps automation tools: Jenkins, Git, CI/CD pipelines, shell scripting, cron jobs. Familiarity with Linux server environments, system-level performance tuning, and automation. Strong knowledge of monitoring/logging tools (Azure Monitor, Graylog, Nagios). Experience using network analysis tools (e.g., Wireshark). Working knowledge of security tools like HashiCorp Vault. Python scripting experience is a plus. Soft Skills Excellent problem-solving and debugging skills. Strong communication and client engagement skills. Proven ability to lead technical teams and mentor junior members. Capable of managing multiple priorities in a high-paced environment. Educational Background Bachelor's degree in Computer Science, Information Technology, or a related field. Preferred Qualifications Azure Certifications: Azure Solutions Architect Expert, Azure DevOps Engineer Expert. Experience with Docker and Kubernetes. Exposure to multi-cloud environments (AWS, GCP) is a plus. Shift & Work Model 12x7 support model with rotational shifts. 5 working days/week, 9-hour shifts. Lead innovation in cloud architecture across AI-driven platforms. Work with a top-tier engineering team and industry veterans. Fast-track career growth in a hyper-growth SaaS startup. Competitive compensation + ESOPs, health benefits, and real impact. Apply now and let s build the future of cloud architecture together. Qualification : Bachelor's degree in Computer Science, Information Technology, or a related field.
AWS Engineer
Indus Valley Partners
AWS Engineer | Cloud Infrastructure | EC2 | Lambda | Auto Scaling | Terraform | Noida Location: Noida, Uttar Pradesh, India Position: AWS Engineer Experience: 2-4 years Department: Cloud Infrastructure / DevOps Job Description: We are looking for a highly skilled AWS Engineer to join our Cloud Infrastructure team in Noida. As an AWS Engineer, you will be responsible for managing and optimizing cloud infrastructure on Amazon Web Services (AWS), ensuring high availability, scalability, and security of the applications and services. Your role will involve working with various AWS services such as EC2, Lambda, S3, RDS, and more. You will also manage network connectivity, billing, and automation processes using Terraform and CloudFormation. Key Responsibilities: AWS Infrastructure Management: Manage and optimize AWS services, including EC2, RDS, Lambda, EKS, Elastic Load Balancing (ELB), Auto Scaling, Elastic IP, VPC, S3, Route 53, CloudWatch, CloudTrail, IAM, Redshift Spectrum, QuickSight, ElasticCache, and more. Network Connectivity & Troubleshooting: Resolve AWS network connectivity issues and ensure the seamless operation of cloud services. AWS Scripting & Billing: Use AWS scripting to automate tasks, manage AWS billing, and optimize resource utilization. Automation with Terraform & CloudFormation: Implement infrastructure as code using Terraform and AWS CloudFormation to provision and manage AWS resources efficiently. Windows Server & Active Directory: Troubleshoot and manage Windows Server environments, including OS-level issues and Active Directory administration. 24/7 Support Environment: Be part of a 24/7 support team, ensuring timely resolution of issues and maintaining the performance and availability of cloud infrastructure. Required Skills and Experience: 2-4 years of experience in managing AWS infrastructure, with hands-on experience in services like EC2, Lambda, Auto Scaling, RDS, and VPC. Strong understanding of AWS networking components such as Elastic Load Balancing, Route 53, Direct Connect, CloudFront, and Security Groups. Proficient in using AWS scripting, Terraform, and CloudFormation to automate and manage cloud infrastructure. Experience in troubleshooting Windows Server issues and working with Active Directory. Willingness to work in a 24/7 support environment and handle emergency situations as required. Strong communication skills for effective collaboration with the team and stakeholders. Must reside in Uttar Pradesh (U.P.) or be willing to relocate to Noida. Preferred Skills: Experience with AWS billing management and cost optimization. Familiarity with ElasticCache, CloudWatch, and CloudTrail for monitoring and logging. Experience with OpenSearch, Redshift Spectrum, and QuickSight for data analytics and visualization.
Machine Learning Engineer 2
Adobe
Our Company At Adobe, we re transforming the world through digital experiences. We provide everyone from emerging artists to global brands with everything they need to design and deliver exceptional digital experiences. We re passionate about empowering people to create beautiful and powerful images, videos, and apps, and revolutionizing how companies interact with customers across every screen. We re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has equal access to opportunity. We know that new ideas can come from anywhere in the organization, and the next big idea could be yours! Excited by AI/ML? Interested in creating innovative solutions using Machine Learning? Join the Document Cloud team in Noida, where we are building PDF solutions across Web, Mobile, Desktop, and Platform APIs. We process billions of PDFs every month, leveraging ML, Deep Learning, and Generative AI at the core. We are looking for experienced individuals who are passionate about researching and developing methods for processing vast amounts of content, and are able to build mashups of Vision, Image Processing, NLP, and Generative Models to solve complex problems. What you get to do in this role: Develop algorithms that apply deep learning and state-of-the-art methods in NLP and computer vision, alongside traditional large-scale, sophisticated solutions/codebases. Design and create experiments, algorithms, and solutions that achieve high accuracy while ensuring they are engineered to scale. Collaborate across multiple research and engineering disciplines to make the tradeoffs necessary to rapidly deliver AI/ML software solutions. Build robust, efficient, and reusable code in Python. Experience with C++ is preferred. In order to be successful, we need someone who has: B.Tech in Computer Science. MS/PhD is preferred. 3+ years of hands-on experience in deep learning, image processing, vision, and/or NLP. Proficiency in writing efficient, clean, and reusable code, with expertise in Python. Knowledge of C++ is a plus. Broad machine learning experience including data modeling, metrics, and result analysis. Experience working with TensorFlow or PyTorch. Exposure to Deep Learning techniques like CNNs, LSTMs, Transformers, network architecture, network tuning, transfer learning, and multi-task learning. Experience in building solutions from scratch and maintaining large codebases. Strong software development skills that promote code reuse across engineering and research teams. Experience building AI applications for multiple locales is a plus. Pure Innovation: We celebrate those who think critically, take on challenges, and aspire to lead the way. Pure Growth: We offer the space and support you need to grow and contribute meaningfully to something groundbreaking. Pure Team: We believe in building each other up and working collaboratively toward shared goals. Adobe is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by law. Qualification : B.Tech in Computer Science. MS/PhD preferred.
Senior/principal Application Developer
Oracle
The Team This position is part of the My Oracle Support Applications group. My Oracle Support is a mission-critical application used by Oracle Customer Support to manage and resolve all customer-initiated requests for different Oracle products. Oracle is investing in the next generation of My Oracle Support, utilizing OCI, PaaS, and SaaS offerings from Oracle's technology and application stack to enhance customer experience. We are a team of motivated application engineers with expertise across the enterprise application technology stack. We work in small agile teams to solve complex and high-impact problems. Career Level: IC3 (Individual Contributor 3) Responsibilities: Full Software Lifecycle: Design and development of UI and microservices solutions. Software Development: Involved in application analysis, design, development, verification, and validation, ensuring adherence to industry guidelines and best practices. Independence in Role: Complete tasks with minimal supervision or guidance. Research and Evaluation: Research and evaluate software products and development tools for enhancing solutions. Root Cause Analysis: Assimilate and analyze disparate information (log files, error messages, etc.) to perform root cause analysis. High Availability & Performance: Ensure optimum performance, high availability, and stability of the solutions. Multisite Collaboration: Work seamlessly in a multisite, multicultural development team. Results-Oriented: Focus on delivering results and taking actions to resolve issues efficiently. What You Will Need: Education: Graduate or Post Graduate degree in Computer Science or equivalent qualification. Experience: Minimum 3 years of software engineering experience in delivering products and solutions in a commercial environment. Key Skills: UI Development: Expertise in HTML, CSS, JavaScript, jQuery. JavaScript Frameworks: Experience with at least one JavaScript framework like Angular, React, etc. Microservices: Experience with Microservices architecture, development, and deployment on Docker/Kubernetes using Helm charts. API & Integration: Deep understanding of API and integration technologies, such as REST, SOAP, JSON, XML, message queues, and integration patterns/frameworks. Microservices Development: 2+ years of experience building microservices using JAVA, JAX-RS, etc. OO Design: Demonstrated Object-Oriented design skills and familiarity with GOF/J2EE design patterns. Database: Experience with RDBMS systems (e.g., Oracle, SQL Server). Cloud Technologies: Experience working with cloud computing technologies like GCP, AWS, Oracle, or OpenStack is a plus. Additional Skills: Helidon & Micro Profiles: Hands-on experience with Helidon and Micro profiles is a plus. Web Development: Familiarity with OJET and VBCS is desirable. Testing Frameworks: Experience with test development using Mocha/Chai, Jasmine, and Cucumber is an added advantage. CI/CD: Experience implementing continuous integration and delivery (CI/CD) concepts using tools like Jenkins, GitHub, Bamboo, Gradle/Maven, Artifactory. Java Testing Frameworks: Knowledge of frameworks like JUnit, Mockito, Power Mockito for automated testing using Cucumber. About Us: As a global leader in cloud technology, Oracle leverages tomorrow s technologies to tackle today s challenges. My Oracle Support is a cornerstone application that supports Oracle customers, and we're investing in its next-generation development to improve the customer support experience. Join us in building the future of customer support with cutting-edge technologies. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans status, or any other characteristic protected by law. Qualification : Graduate or Post Graduate degree in Computer Science or equivalent qualification.
Senior Devops(db) Engineer
Sourcefuse
Job Information: Work Experience: 4-5 years Industry: IT Services Job Type: FULL TIME Location: Mohali/Noida/Bangalore Overview: We are seeking a dynamic and skilled DevOps Professional to lead and contribute to cutting-edge projects focusing on multi-tenant SaaS architecture, Kubernetes-based microservices, and cloud-native solutions. The role will include designing scalable infrastructure, automating deployment pipelines, and improving performance and efficiency while ensuring compatibility with modern cloud technologies. Key Responsibilities: Infrastructure Design and Automation Architect, implement and maintain a multi-tenant SaaS solution leveraging Kubernetes namespaces and container orchestration tools. Develop and optimize CI/CD pipelines using tools like Jenkins, and GitHub Actions. Transition legacy applications to cloud-native, containerized microservices architectures. Scalability and Auto-Scaling Design and implement auto-scaling solutions using Kubernetes tools like Karpenter or EKS Managed Node Groups. Monitor and enhance system performance by analyzing resource utilization and scalability. Database and Application Management Work with multi-schema databases (MySQL, PostgreSQL, Oracle) to support shared hardware architecture. Ensure seamless tenant onboarding using dynamic namespace configuration and environment variables. Cloud Platform Expertise Use AWS services and tools effectively. Prepare architecture for AWS Marketplace using best practices in cloud hosting and deployment. Collaboration and Documentation Participate in workshops for product understanding and scope definition with stakeholders. Maintain detailed documentation of designs, deployment models, and architectural enhancements. AWS Well-Architected & FTR Compliance Hands-on experience conducting AWS Foundational Technical Reviews (FTR) for AWS Marketplace listings. Strong understanding of AWS Well-Architected Framework best practices, including security, reliability, and operational excellence. Proficiency in IAM, encryption, logging, monitoring, disaster recovery (DR), and cost optimization strategies required for FTR compliance. Ability to implement AWS security controls, perform self-assessments, and ensure AWS Marketplace solutions meet AWS guidelines. Technical Requirements: Must-Have Skills Strong expertise in Kubernetes. Hands-on experience with Infrastructure as Code tools like Terraform. Proficiency in CI/CD pipelines and automation. Knowledge of multi-tenant architectures and namespace-based service segregation. Experience with SaaS deployments on cloud platforms like AWS. Preferred Skills Familiarity with databases such as MySQL, PostgreSQL, and Oracle, and expertise in multi-schema configurations. Experience with auto-scaling and dynamic resource allocation. Knowledge of microservices architectures. Exposure to AI/ML-powered infrastructure enhancements for predictive scaling and optimization. Soft Skills Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Proactive and detail-oriented approach to project management. Qualifications Bachelor s degree in Computer Science, Engineering, or related field. Certifications in AWS (Solutions Architect or DevOps Engineer) and Kubernetes (CKA or CKAD) are highly desirable. Expectations, but not limited to: Transition monolithic applications to a multi-tenant, containerized architecture with a focus on efficiency and cost-effectiveness. Implement auto scaling solutions to support dynamic workloads in telecom and SaaS industries. Contribute to phase-based deployments with a clear roadmap, focusing on shared and pooled deployment models. Qualification : Bachelors degree in Computer Science, Engineering, or related field.
Process Analyst Claims
Ibm India
A career in IBM Consulting means collaborating with global clients and being part of IBM BPO, a division that accelerates digital transformation with agile methodologies, process mining, and AI-powered workflows. You ll work with innovative companies to improve their hybrid cloud and AI journeys, supported by IBM s powerful technology platforms, including IBM Software and Red Hat. Curiosity, creativity, and continuous learning are at the heart of success at IBM. You ll be guided by mentors and coaches who encourage you to challenge the norm, explore new ideas, and deliver innovative solutions for a wide network of clients. Your Role and Responsibilities As a Process Associate Insurance (Claims), you will handle the processing of Life and Annuity Insurance Claims. You ll ensure timely and accurate claims investigation, processing, and payment, while meeting productivity and quality standards. Key Responsibilities: Investigate and process insurance claims, including validating documents and calculating benefit amounts. Release approved claims payments to beneficiaries. Meet daily, weekly, and monthly productivity and quality targets. Required Technical and Professional Expertise Graduate degree (except B.Tech/Technical Graduation/Law). Minimum 1.5 years of experience in Life/Annuities products Claims Processing. Excellent communication skills English (both written and verbal). Strong analytical skills, proactive mindset, and ability to identify issues and suggest solutions. Basic computer knowledge with a typing speed of 35 words per minute. Preferred Technical and Professional Expertise Proficiency in MS Office applications. Self-directed, ambitious, and target-driven achiever. Proven ability to analyze complex data with strong interpersonal and organizational skills. Qualification : Graduate degree (except B.Tech/Technical Graduation/Law).
Data Engineer
Rxlogix Corporation
Job Summary: We are seeking a skilled Data Engineer with 2-5 years of industry experience to join our dynamic team. The ideal candidate will have a strong background in data engineering and a keen interest in the drug safety or pharmacovigilance domain. You will be responsible for designing, developing, and maintaining data pipelines and infrastructure to support our data-driven initiatives. Key Responsibilities: Design, develop, and maintain scalable data pipelines and ETL processes. Collaborate with data scientists, analysts, and other stakeholders to understand data requirements and deliver solutions. Ensure data quality and integrity through rigorous testing and validation. Optimize and tune data processing systems for performance and scalability. Implement data governance and security best practices. Work with large datasets from various sources, including clinical trials, adverse event reports, and other pharmacovigilance data. Develop and maintain documentation for data engineering processes and systems. Qualifications: Bachelor s degree in computer science, Engineering, or a related field. 2-5 years of experience in data engineering or a related role. Proficiency in SQL and experience with relational databases (e.g., PostgreSQL, MySQL, Oracle RDBMS). Experience with big data technologies (e.g., Hadoop, Spark). Familiarity with data warehousing solutions (e.g., Redshift, Big Query). Strong programming skills in Python, Java, or Scala. Experience with cloud platforms (e.g., AWS, Azure, GCP). Knowledge of data modeling, ETL processes, and data integration. Experience in the drug safety or pharmacovigilance domain is a plus. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Qualification : Bachelors degree in computer science, Engineering, or a related field.
Risk Manager
Rxlogix Corporation
Who are we: RxLogix is a global pharmacovigilance company providing cutting-edge software solutions designed to streamline pharmacovigilance processes, increase compliance, drive efficiency, productivity, excellence, and quality across the entire drug safety value chain through a combination of advanced technology and expert consulting. Our team of experts provide valuable insights and guidance to pharmacovigilance and risk management professionals, helping them navigate complex regulatory landscapes and achieve optimal outcomes. We re a stable company with strong core values, great benefits, competitive wage structure, and a safe and healthy work environment. With over 500+ team members, we re a growing company in an essential sector Saving lives through technology. Learn more here: https://www.rxlogix.com General description RxLogix is seeking a Cyber Risk Management Lead to identify and remediate or mitigate risks. Candidate should have effective task management skills and the ability to communicate effectively. The individual must be able to rapidly respond to security incidents and should have at least 5 years of relevant experience in Cyber security Risk management. Candidates Should have deeper understanding with some hands-on experience on enterprise IT infra components such as O365 suite, advanced firewalls, IPS/IDS/HIPS, routers/switches, VPN, proxy, AV/EDR, DNS, DHCP, multi factor authentication, virtualization, Email systems/security, Web Proxy, WAF, DLP etc. along with cloud environments like AWS (Must), Azure etc. Job Description:- Risk Manager-cyber security: Understanding applicable regulations, guidelines, and industry best practices to manage risk and ensure compliance Developing, maintaining, or auditing security documentation such as policies, standards, and procedures Monitoring security internal control effectiveness for EDR, Email Security, Server security, Cloud security etc Conducting internal security assessments to ensure continued compliance Explaining roles in managing risk to cross team functions and getting buy-in to improve the organizational risk posture Managing SOC 2 Type 2 assessment and provide adequate support for collecting relevant evidence for all relevant controls Should be able to review RFPs (request for proposal) and provide responses for Cyber security related items Manage Risk Governance Implement/govern AWS Cloud and Office 365 Security Manage and support internal and external audits Follow up till closure on audit findings if any Manage dashboards and reports to keep track of priority events for IT and IS Create MOM for Board Meetings Vendor Evaluation for cyber security controls Firewall rules review for On-premises and AWS firewall Security Awareness: Create materials PPT/e-mailers and provide training as needed Incident management and Business continuity CISO dashboard and success reports Meet with business team to understand their business requirements from cyber security perspective Has basic knowledge of audit requirements (SOC2, HIPPA, ISO27001, etc.) Understanding of respective industry best practices (e.g., NIST, ISO, OWASP, ITIL) At least one security certification is strongly preferred, such as Certified Information Security Management (CISM), Certified Risk Information Security Control (CRISC), or Certified Information Systems Security Professional (CISSP) Prior experience of management of technology infrastructure is preferred
Tech Lead Devops
Rxlogix Corporation
Job Description Design, provision and maintain AWS Infrastructure in accordance with compliance and security standards of Rxlogix. Exceptional experience and expertise on AWS Prepare, review, approve and maintain Architecture document for various customers. Interact with Customer Technical teams to gather information and provision infrastructure, in the capacity of Infra Lead Provide design analysis and cost estimation to support sales efforts Act as Subject Matter Expert in addressing and resolving AWS and IT infrastructure issues Extensive knowledge on Automation on Cloud Ensure support for compliance and customer Audits Perform cost effective design changes to reduce cloud spending. Train the team members on the AWS cloud best practices, microservice best practices, components interface best practices and interface methodology. Improve the delivery capabilities by validating and implementing frameworks using latest DevOps tools and technologies. Provide strategic and tactical solutions for technical issues. Active participation in executing AWS cloud related projects initiation to completion Technical Skills Excellent AWS hands on skills, such as Lambda, Cloud Formation or similar (Terraform, SaltStack), SSM, KMS, S3, RDS, EC2, Load Balancers, Route53, etc. Preferably AWS Architect Professional Excellent knowledge on AWS Security, such as AWS Security Hub, Guard duty, Inspector, SGs, NACLs, etc Provision of critical system security by leveraging best practices and prolific cloud security solutions. Network Administration VPC, SG, NACLs, Subnets, VPN, Gateways, Open VPN, IPSec/Site to Site VPN, etc. For cloud environments, establishing new DevOps practices. Managing production infrastructure with Terraform, CloudFormation, etc. Good understanding of CI/CD tools, practices, process & applications like Ansible, Salt, Git, Jenkins, etc. Excellent knowledge on Monitoring/SIEM tools in AWS environments Soft Skills: Must have good analytical and problem-solving skills Excellent written and verbal communication skills Team Leadership exp a must Should have good experience working with customers Preferences: B.Tech./BE from a reputed institute Product/Pharma Company Qualification : B.Tech./BE from a reputed institute
Sr. System Administrator
Thales Group
Company Overview: Thales, a global leader in aerospace and digital security, enables safe operations for two-thirds of aircraft worldwide. The company designs cutting-edge avionics, simulators, and in-flight entertainment systems while training the next generation of pilots for commercial and military applications. Thales India, present since 1953, operates in key sectors such as Defence, Transport, Aerospace, and Digital Identity & Security. With over 1,800 employees and offices across major cities like Bengaluru, Gurugram, Mumbai, and Pune, Thales has been a trusted contributor to India's technological growth. Position Summary: As an IT Administrator at Thales India, you will manage and support production servers and infrastructure, both on-premises and in the cloud. This role involves maintaining system lifecycles, ensuring robust backup and recovery strategies, and documenting critical processes. You will also collaborate with internal and external teams to implement secure, efficient solutions aligned with Thales' standards and market best practices. Key Responsibilities: Server and Infrastructure Management: Troubleshoot on-premises and cloud-based servers. Configure and maintain critical services such as DHCP, DNS, NTP, LDAP, SMB/NFS, and job scheduling. Ensure functional backup and recovery solutions. Provide advanced support for Microsoft Windows Servers and virtualization platforms like VMware. Cybersecurity and Compliance: Collaborate with security teams to meet cybersecurity and aviation standards. Implement and support solutions to comply with external audits. Project Support and Team Collaboration: Work with teams to test, integrate, and validate proprietary applications in various environments. Develop procedures, task lists, and training materials to align with market best practices. Documentation and Training: Create and maintain documentation for critical processes and systems. Train team members on troubleshooting, process improvements, and new technologies. Monitoring and Improvement: Analyze system trends to recommend cost and performance enhancements. Generate KPIs for higher management. Minimum Requirements: Technical Expertise: Advanced knowledge of Microsoft Windows Servers, VMware, AWS, and Azure. Experience with storage devices (e.g., MSA, 3PAR, Synology). Hands-on experience with GPOs, user management, and advanced system configuration. Problem-Solving Skills: Ability to analyze issues, develop solutions, and suggest improvements for cost-efficiency. Experience in troubleshooting proprietary solutions and infrastructure components. Qualifications: Bachelor s degree in Information Technology or 5+ years of experience in IT infrastructure. Soft Skills: Excellent organizational, documentation, and communication skills. Ability to work under pressure and meet deadlines. Preferred Qualifications: Certifications: ITIL v4 Foundations, MCSE (desired). Leadership and Negotiation: Proven ability to lead teams and negotiate effectively. Physical Requirements: Ability to lift up to 25 lbs and perform repetitive hand motions for extended periods. Proficiency in handling hand tools for PC component testing and replacement. Special Requirements: On-call availability for remote support during weekends and non-regular hours (pre-scheduled). Why Join Thales? At Thales, we don t just offer jobs; we provide CAREERS. With 80,000 employees across 68 countries, Thales enables mobility and career growth, fostering expertise across diverse domains. Embrace flexibility and innovation as part of a team driving global technological advancement. Great journeys start here apply now! Qualification : Bachelors degree in Information Technology or 5+ years of experience in IT infrastructure.
Devops Engineer
Plasma Softech
Company Overview: Plasma Computing is a leading provider of Business Intelligence Solutions and IoT Platforms with a global reputation for excellence in IoT/M2M, Business Process Automation, Workflows, and Big Data Visualization Platforms. Our headquarters is located at 3010 Lyndon B Johnson Freeway #1515, Dallas, TX 75324. Essential Duties and Responsibilities: 1. DevOps Process Management: Design, build, test, and deploy changes to existing DevOps processes. Automate manual processes to improve efficiency and reliability. 2. IT Infrastructure Improvements: Assess the organization s IT infrastructure and implement changes to enhance performance. Maintain and improve the company s cloud infrastructure. 3. Cloud Management: Manage and optimize AWS services (EC2, RDS, EKS, IAM, S3, Route53, Storage Gateway, Lambda, SES, ELB, CloudFront). 4. Containerization & Orchestration: Work with Docker and Kubernetes to streamline application deployment. 5. Monitoring & Troubleshooting: Utilize tools like ELK Stack and Prometheus for monitoring. Respond to incidents and ensure smooth operations of IT systems. 6. Continuous Integration/Continuous Deployment (CI/CD): Establish and manage CI/CD pipelines using Jenkins and GitLab. 7. Technical Support: Provide technical assistance with LAN, WAN, and other systems. Respond to and resolve technical issues for users via email and diagnostic tools. Desired Skills: Core Skills: Linux (Ubuntu) Docker Kubernetes AWS (EC2, RDS, EKS, IAM, S3, etc.) ELK Stack Jenkins GitLab Prometheus Bash, Python, or other scripting languages Preferred Experience: At least 3 years of experience managing AWS instances. Proficient in Docker and Kubernetes. Ability to independently manage infrastructure and handle on-call responsibilities for AWS-related issues. Strong understanding of CI/CD pipelines. Additional Responsibilities (US Office): Basic knowledge of Python and Shell scripting. Install, modify, and repair hardware and software. Run diagnostics to resolve technical problems. Assist in troubleshooting LAN and WAN issues. Communicate effectively with users to identify and resolve problems. Qualifications: Minimum of 5 years of experience in DevOps processes. Strong knowledge of cloud infrastructure, particularly AWS. Expertise in automation, monitoring, and CI/CD pipeline development. This is an exciting opportunity for a skilled DevOps Engineer to contribute to innovative projects in a dynamic and collaborative environment. If you have the technical expertise and a passion for DevOps, we encourage you to apply! Qualification : Bachelor/Master Degree
Technical Specialist
Hcltech
Job Summary: As a Cloud Architect, you will be responsible for designing, architecting, and implementing solutions using Microsoft Azure services combined with various open-source and enterprise management solutions (such as Backup, Monitoring, Automation, etc.). You will collaborate with clients to define the technical architecture for Public Cloud Platforms (isolated public or hybrid). Additionally, you will support the implementation and consulting efforts for Enterprise Application Infrastructure and performance/availability life cycles. Key Responsibilities: Architecture and Design: Architect and design comprehensive cloud solutions using Microsoft Azure and integrate open-source/enterprise management tools to meet client requirements. Work with clients to define the technical architecture for public cloud platforms, including public isolated or hybrid cloud environments. Cloud Platform Management Solutions: Implement management solutions to support the Public Cloud Platform. Leverage your expertise in system integration, automation, and custom scripting technologies to optimize cloud performance. Scripting and Automation: Utilize scripting technologies (PowerShell, Perl, Shell, VB Scripting, Batch) for automation tasks, system integration, and cloud service orchestration. Server Builds and Maintenance: Oversee the build and configuration of both Windows and Linux servers for cloud solutions. Work on performance and availability lifecycle management of enterprise applications and infrastructure. Networking and Infrastructure: Ensure a strong understanding of cloud networking, virtualization technologies like VMware, and server hardware such as UCS, SUN, DELL, and HP. Integrate and optimize services for infrastructure management and remote management. Security and Compliance: Manage security-related concerns, including load balancers, security certificates, IIS, MS Clustering, and patch management (WSUS). Incident and Ticket Management: Provide support for on-call escalations, performing root cause analysis to resolve issues effectively and within SLA. Ensure timely resolution of tickets, adhering to agreed SLA for ticket volume and response time. Knowledge Base and Training: Maintain and update knowledge base articles, participate in team training, and mentor junior analysts and freshers. Client Relationship Management: Ensure a positive customer experience, aiming for First Call Resolution (FCR) and minimal case reopenings or rejected resolutions. Contribute to customer satisfaction (CSAT) by providing excellent support and resolving issues quickly. Skills and Experience Required: Public Cloud Knowledge: Extensive experience with Public Cloud Platforms (especially MS Azure). MS Azure Expertise: In-depth knowledge of MS Azure services and capabilities. Scripting Skills: Strong proficiency in PowerShell, Perl, Shell, VB Scripting, Batch, and other scripting technologies for automation and system integration. Windows/Linux Server Builds: Solid experience in building and maintaining both Windows and Linux servers in cloud environments. Cloud Networking & VMware: Strong understanding of cloud networking principles and VMware infrastructure (at least version 5.5). Infrastructure Management: Familiarity with UCS infrastructure, hardware from SUN, DELL, HP, and MS clustering. Security & Certificates: Knowledge of load balancing, security certificates, IIS configuration, and patch management (WSUS). ITIL Process: Knowledge of ITIL processes, including ticketing, problem management, change management, and emergency change processes. Client-Facing Experience: Proven ability to work with clients to gather requirements and define solutions, ensuring customer satisfaction and minimal case reopenings. Qualification : Bachelor of Technology
Devops Engineer
Queuebuster
Position Title: DevOps Engineer Location: Noida Experience: 4 8 Years Employment Type: Full-Time Must-Have Skills: AWS, Azure, Jenkins, Docker About DPD Technologies QueueBuster QueueBuster , developed by DPD Technologies, is India s leading Mobile POS Solution, built to simplify business operations across sectors. From large format retailers to small kiosks and carts, our Android-based platform supports Billing, Inventory, CRM, Loyalty, Online Store, and more all from one centralized system. Trusted by over 75,000+ merchants, QueueBuster helps businesses scale smartly and efficiently. At DPD, we foster a collaborative, innovative, and empowering work culture, where teams thrive and grow together. Role Overview: DevOps Engineer We are looking for an experienced DevOps Engineer who will work closely with our software development teams to automate, optimize, and streamline our infrastructure and deployment processes. You ll play a critical role in ensuring system reliability, performance, and scalability across production and staging environments. Key Responsibilities Collaborate with developers to deploy and operate scalable, secure, and resilient systems. Automate and manage CI/CD pipelines using Jenkins or equivalent tools. Build and maintain tools for deployment, monitoring, and infrastructure automation. Manage containerized applications using Docker and container orchestration. Monitor infrastructure health, perform root cause analysis, and resolve production issues quickly. Administer and optimize Linux/Unix servers and ensure system uptime and performance. Set up and manage web servers including Nginx and Apache, including load balancing and multi-site hosting. Implement robust backup and recovery strategies for high-availability environments. Work with AWS and Azure cloud services to manage infrastructure, networking, and application hosting. Maintain and optimize relational and non-relational databases including MySQL, PostgreSQL, MongoDB, Cassandra, Redis, and Elasticsearch. Ensure robust log management, monitoring, and alerting for applications and infrastructure. Maintain security best practices across environments (firewall configs, access management, SSL, etc.). Required Skills & Qualifications 4 8 years of experience in Linux system administration, cloud platforms (AWS, Azure), and DevOps practices. Strong experience in virtualization, containers, and container orchestration. Proficient with CI/CD tools such as Jenkins, Git, and shell scripting. Experience deploying and managing applications built on Node.js, PHP/LAMP, WordPress, and Java (J2EE) stacks. Solid knowledge of web server configuration, DNS, SSL, and load balancing. Familiar with infrastructure-as-code (IaC) and high-availability architecture. Strong grasp of networking concepts, firewalls, and security configurations. Hands-on experience with system and application monitoring tools. Strong troubleshooting and performance tuning skills. Bachelor s or Master s degree in Computer Science, Engineering, or a related field. Good to Have Experience with container orchestration tools like Kubernetes. Exposure to infrastructure automation tools such as Terraform, Ansible, or Puppet. Familiarity with SOA, microservices architecture, and serverless deployments. Be part of a fast-growing tech product impacting thousands of businesses. Work with cutting-edge DevOps tools and cloud infrastructure. Thrive in a startup environment with ownership, learning, and flexibility. Collaborate with a talented and passionate team focused on innovation and scale.
Project Manager
Tata Advanced Systems (tasl)
Project Manager Cybersecurity Location: Noida Experience: 7 10 Years Education: Bachelor's Degree in Accounts or a related field Job Summary: We are seeking an experienced and results-driven Project Manager to lead and manage cybersecurity and IT infrastructure projects. The ideal candidate will possess strong leadership abilities, a deep understanding of IT and cybersecurity domains, and a proven track record of delivering complex projects on time and within budget. Key Responsibilities: Project Planning & Execution: Develop detailed project plans outlining scope, objectives, deliverables, timelines, and resources. Align project objectives with business goals and collaborate with key stakeholders throughout the lifecycle. Team Leadership: Assemble and manage cross-functional teams. Provide leadership, motivation, and support to ensure successful project execution. Risk & Issue Management: Identify potential project risks and implement mitigation strategies. Monitor ongoing risks and adjust plans proactively to resolve issues. Budget & Resource Management: Develop and maintain project budgets, ensuring resource optimization and cost control. Track expenses and ensure delivery within approved financial limits. Stakeholder Communication: Establish clear communication plans with stakeholders and provide regular status updates. Facilitate progress reviews, meetings, and reporting on key milestones. Vendor Management: Coordinate with external vendors to ensure timely delivery of services and solutions. Manage vendor relationships, evaluate performance, and negotiate contracts. Quality Assurance: Implement and monitor quality standards to ensure deliverables meet requirements. Follow industry best practices in cybersecurity and IT infrastructure. Change Management: Develop and execute change management strategies to support the transition to new systems and processes. Minimize disruption and facilitate smooth adoption across the organization. Compliance & Security: Ensure all projects adhere to regulatory requirements and cybersecurity standards. Address security vulnerabilities and enforce data protection measures. Documentation: Maintain accurate and up-to-date documentation, including project plans, reports, risk logs, and meeting minutes. Ensure accessibility and version control for future reference. Required Skills & Competencies: Soft Skills: Strong leadership and interpersonal skills Excellent verbal and written communication Ability to manage multiple projects under pressure Analytical mindset with a problem-solving orientation Technical/Functional Skills: 7 10 years of experience in IT project management, preferably in cybersecurity or infrastructure domains In-depth understanding of IT infrastructure (networks, servers, cloud, virtualization, storage) Proficiency in project management tools and methodologies (e.g., Agile, Waterfall, PMP, PRINCE2) Familiarity with industry cybersecurity standards and best practices Qualification : Bachelor's Degree in Accounts or a related field
Python Developer
Brancosoft
Python Developer (2 Positions) Location: Noida | Experience: 2+ Years | Full-time | Onsite About the Role We are looking for experienced and enthusiastic Python Developers to join our engineering team in Noida. In this role, you'll be responsible for building and maintaining scalable, high-performance backend systems and RESTful APIs that power our platforms. Key Responsibilities Design, develop, and maintain backend services using Python and Django Create and manage RESTful APIs using Django REST Framework Collaborate with frontend developers for seamless integration of user-facing elements Optimize application performance, scalability, and responsiveness Debug, test, and document software systems and applications Ensure security and data protection practices are followed Analyze feature requests, and provide efficient technical solutions Participate in architecture discussions and contribute to system design Required Skills & Qualifications Minimum 2 years of professional experience as a Python Developer Strong hands-on experience with Python and the Django framework Experience in building and integrating RESTful APIs Solid understanding of OOP, data structures, and design patterns Proficiency in MySQL, PostgreSQL, or similar relational databases Basic understanding of frontend technologies like JavaScript and HTML5 Familiarity with version control systems such as Git Experience with Agile methodologies Strong analytical and problem-solving abilities Excellent communication and team collaboration skills Nice to Have Experience with Docker, CI/CD pipelines, or cloud platforms like AWS Knowledge of caching and performance tuning Background in ed-tech or e-learning platforms Join a fast-growing tech team working on real-world products Opportunity to learn and grow in a collaborative environment Competitive salary and benefits Work with a dynamic and supportive leadership team Located in the heart of Noida's tech ecosystem If you're passionate about backend development and ready to make an impact, we want to hear from you! Apply now to be part of our team in Noida.
Service Delivery - Project Manager
Umbrella Infocare
Job Title: Service Delivery - Project Manager Location: Noida, India Experience: 12+ years Education: Bachelor s Degree in Computer Science or related field Job Summary We are seeking an experienced Service Delivery Project Manager to act as a trusted advisor for our clients, managing service delivery and ensuring seamless implementation and operational excellence throughout the project lifecycle. You will collaborate closely with internal teams and customers, providing visibility, managing escalations, and driving strategic initiatives aligned with customer goals and SLAs. Key Responsibilities Establish and maintain trusted client advisory relationships at the account level, providing transparency through regular service reviews and reporting. Coordinate closely with internal Umbrella teams to ensure smooth execution of all changes in customer environments, meeting capacity needs and SLAs. Serve as the primary point of contact for customer operational and tactical issue resolution. Drive the change management process for customer environments, ensuring uptime and successful service delivery. Collaborate with application owners to standardize testing, upgrade, and release management processes. Engage directly with customer technical stakeholders to resolve issues and represent the customer s voice internally. Raise awareness of customer-impacting issues within the organization, advocating for prioritization and resolution. Lead customer meetings (onsite or virtual), ensuring effective communication and alignment. Provide oversight during escalations, managing prioritization and customer communication during critical events. Be available outside business hours to coordinate urgent issue resolution as necessary. Work alongside Service Delivery Managers (SDMs) and customers to support strategic initiatives and account visibility. Qualifications & Experience 18+ years in Managed Service Operations with strong experience in design, implementation, consulting, infrastructure, and/or cloud service administration. Proven customer-facing skills with the ability to build trusted relationships and engage senior personnel on incidents, best practices, risk, and compliance. Strong experience in managed service delivery management and consulting for Cloud Service Providers. Expertise in conducting Service Level Reviews, reporting, and service management. Excellent communication and presentation skills, comfortable engaging audiences of varying sizes. Ability to multitask and deliver projects efficiently in a fast-paced environment. Proficient at communicating across diverse internal and external stakeholders. Preferred Skills Experience with cloud service providers and consulting engagements. Familiarity with incident management, escalation handling, and risk mitigation. Strong organizational, leadership, and problem-solving skills. Qualification : Bachelors Degree in Computer Science or related field
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