Coaching AND Mentoring Jobs in Mumbai
73 Jobs Found
Customer Support Team Lead
Epaylater
Customer Support Team Lead Experience: 2 5 Years Location: Mumbai Job Summary We are looking for a proactive and experienced Customer Support Team Lead to manage and mentor a team of customer support representatives. The ideal candidate will bring strong leadership capabilities, hands-on support experience, and a commitment to delivering outstanding customer experiences. In this role, you will be responsible for driving team performance, handling escalations, and continuously improving support processes. Key Responsibilities Lead, manage, and motivate a team of Customer Support Representatives to meet service quality and performance targets. Monitor individual and team performance, providing regular coaching, feedback, and performance reviews. Manage escalated customer issues, ensuring timely and effective resolution while maintaining high satisfaction levels. Design and deliver onboarding and ongoing training programs to enhance team skills and product knowledge. Collaborate with cross-functional teams (Product, Operations, and Tech) to improve processes. Track, analyze, and report key support metrics to identify trends, gaps, and opportunities for improvement. Ensure strict adherence to support SLAs, internal policies, and best practices. Qualifications & Skills 2 5 years of experience in Customer Support, with at least 1 year in a Team Lead or supervisory role. Strong communication, leadership, and interpersonal skills. Ability to manage multiple priorities in a fast-paced, customer-centric environment. Excellent problem-solving and decision-making abilities. Hands-on experience with CRM tools and proficiency in Microsoft Office applications. Customer-first mindset with a focus on continuous improvement. This role offers an opportunity to step into a leadership position where you can directly influence customer satisfaction and team success. If you re passionate about people management and customer experience, we d love to have you on our team.
Team Leader - Collection Process
Novac
Job Title: Team Leader Collection Process Location: Mumbai Experience: 1 6 Years Job Summary: We are seeking an experienced and motivated Team Leader for our Collections process in a domestic BPO setup, preferably with a background in banking collections. The ideal candidate will be responsible for overseeing daily operations, ensuring team performance, and driving key business metrics. Key Responsibilities: Lead, manage, and support a team of 10 15 collection agents. Oversee day-to-day operations, address team challenges, and ensure smooth workflow. Monitor and drive team performance based on Scorecard metrics. Create and manage agent schedules to ensure adequate coverage and attendance. Conduct weekly team reviews and performance discussions. Foster team engagement, address concerns, and implement solutions through regular team meetings. Ensure staff retention, manage attrition, and maintain a high Employee Satisfaction (ESAT) score. Support the team in achieving and exceeding collection targets and organizational goals. Desired Candidate Profile: Graduate in any discipline. Prior experience as a Team Leader in a domestic BPO, preferably in a collections process. Strong understanding of throughput calculations including attrition and shrinkage. Proven ability to manage team KRA/KPI performance effectively. Excellent communication, leadership, and interpersonal skills. Ability to motivate and guide a team towards consistent high performance. Qualification : Graduate in any discipline
Assistant Manager Project Execution
Mahindra & Mahindra Ltd
Position: Assistant Manager Project Execution Location: Mumbai Department: Sales Apply Now Job Purpose To handle the construction activities at the site for the allotted towers. Principal Accountabilities Executing construction activities (Finishing activities) at the site with maximum quality. Studying drawings and specifications and executing the same through proper planning. Handling the queries and resolving the problems of the site or escalating to the site head wherever required. Maintaining high quality standards at site. Ensuring the safety on the site. Coordinating with Liasoning, Contracts, Purchase, Quality and vendors for the smooth functioning of the project. Updating the site head on the on-going project on a regular basis. Ensuring the project is running as per the budget. Following the SOP of the organization. Managing a team of 3-4 project engineers. Identifying the training needs on the basis of safety inspection data and conducting appropriate interventions (e.g., coaching, mentoring, on the job training). Performance Measure of Success: Individual Accountability Elimination of defects in blockwork/gypsum/external plaster Achievement of BWR targets Employee engagement score for the team (MCARES) Safety & quality score Shared Accountability Vendors Quality team Safety Team Key relationships: External Vendors Internal Quality team Safety Team Functional Competencies: Technical knowledge of construction operations Interpersonal skills Stakeholder management Mahindra Leadership Competencies (3 Critical competencies): Leveraging Human Capital Managing & creating a high-performance team by building trust, team-work and collaboration Leveraging the knowledge and skills within the team Demonstrating commitment and ownership of results Weaving Passion & Energy at work Providing support to others when required & leveraging help from others Being able to learn from mistakes and encouraging the team to do the same Demonstrating empathy, warmth & attentiveness Result Orientation with Execution Excellence Leading the team by example and effectively managing various variables of a given project Displaying dedication towards quality improvement and on-time delivery Taking end-to-end ownership of team goals Qualification and Experience: Qualification B.E./B.Tech. in Civil Engg. Experience 6-10 years of work experience Qualification : B.E./B.Tech. in Civil Engg
Learning And Development Manager
Bytexl
Position: Learning and Development Manager Location: Mumbai Joining: As soon as possible Compensation: Competitive, aligned with industry standards Overview: Our vision is to be the leading EdTech company catalyzing the transformation of engineering colleges in India. We envision a future where every engineering student receives holistic, industry-relevant education that enhances their skills and employability. Through innovation, we empower students by bridging academia and industry, shaping the next generation of skilled professionals who will contribute to nation-building. Job Description: The Learning and Development Manager will be instrumental in supporting the planning and smooth execution of educational programs within partner colleges. You will assist in educator induction, streamline teaching-learning operations, and collaborate closely with academic teams to ensure high-quality delivery. Working hand-in-hand with the Content and Curriculum teams, you will help curate engaging content and support educators in resolving day-to-day challenges. This role requires creativity, strong project management, and a passion for professional learning and development. Key Responsibilities: Program Implementation: Support execution of classroom teaching initiatives, including coordinating lab sessions, workshops, and e-learning programs. Content Development: Collaborate with Content and Curriculum teams to curate educational materials such as presentations, reading resources, and videos. Administration: Manage logistical aspects of programs, including scheduling, educator attendance tracking, and resource/material management. Documentation: Maintain accurate records of classroom activities, student evaluations, and feedback. Needs Assessment: Assist in conducting regular assessments to identify gaps and areas for improvement, feeding insights back into program development. Continuous Improvement: Stay updated on industry trends and emerging learning technologies, recommending innovative solutions to enhance learning outcomes. Qualifications: Bachelor s degree (required) Strong project management skills with the ability to juggle multiple initiatives. Excellent communication and presentation abilities. Familiarity with learning management systems and e-learning authoring tools is a plus. Enthusiastic, collaborative, adaptable, with a passion for professional growth. Strong organizational skills and meticulous attention to detail. Knowledge of adult learning principles and instructional design models. What s In It For You: Play a critical role in the growth of an exceptional team on a nation-building mission. Collaborate closely with and empower the ByteXL team, driving transformative impact in India s higher education. Contribute to scaling operations nationwide, gaining unique learning experiences. Work with a diverse, high-caliber, and collaborative team. Competitive compensation aligned with industry standards. Qualification : Bachelors degree (required)
Senior Manager - Quantitative Research
Nielseniq
Job Description Role Purpose: This is a strategic leadership position. Primary responsibility is to lead and grow the NIQ Qualitative business Nationally. The candidate will be responsible for driving profitable growth, including the full P&L of the business, Representing VOC and creating awareness of all your portfolio internally and externally. You will lead the India Qualitative business and team of Qualitative researchers, work closely with the various Business Vertical leaders and set a strategy that focuses on account acquisition retention and growth This role is also accountable for accurately managing an active sales pipeline and coaching the specialty seller team to better results by leveraging multiple sales drivers such as prospecting, campaigns, and other account engagement tools. Working closely with business partners across verticals to understand client challenges and ensuring strong awareness and presence of Qual with these clients. Core Responsibilities Own Qualitative Research revenue and cost OP, driving long term profitable growth. Develop and execute the Qualitative Strategy to grow share. Developing a clear blueprint on where to play and how to play and how to win. Introduce new solutions and thought leadership pieces to the team Develop and drive continuous though leadership agenda and participate in external forums. Craft India client engagement plans alongside the Vertical leaders and Business partners for target client activation at local India level. Develop sales plans and strategies accordingly to achieve sales goals in collaboration with each Vertical leader. Articulating it clearly with the Vertical business partners on opportunities for new client penetration, cross sales and upgrades leveraging the practices - Bring to Life the Go to Market plan review, adjust with vertical leaders as well partnering with Regional Qualitative Practice. Ensuring that your team of Qual researchers have a clear blue print of which accounts to focus and alignment with business partners. Serve as senior leader on Local RFP engagements working across SA&I and NielsenIQ for a unified response and representing the Qualitative research requirements. Develop KPI for the teams that focuses not just on NBD but also on client retention, win back, and larger share of continuous business. Manage sales team pipeline and assist in closing deals through strategic intervention. Set quarterly and annual sales quotas. Provide detailed sales forecasting on a monthly basis. Own client-level annual operational (OP) planning inputs with the team at the account/geo level. Create sales reports and provide feedback to SA&I India leader. Drive sales maintaining a long-term perspective to maximize overall revenue generation while being able to generate short term results. Ensure the team is scoping projects responsibly that meet SAI profitability guidelines. Partner closely with Customer Success Teams and vertical leaders to align on goals and strategy and drive shared accountability for revenue targets. Implement annual pricing increases and influence price-setting for new services. Lead and Advise on RFPs as necessary. Ensure NIQ GDF / SDF fund usage where applicable. Be a NIQ relationship driver. Liaise with local NIQ sales leaders on joint business planning, regional commercial efforts, and SAI product pushes. Voice of client Maintain & develop the commercial relationship to clients. Monitor the market and competitor products and activities and feed the same to India lead as well as regional Qual leader. Review customer activity and anticipate prospecting needs. Establish and maintain senior level key prospect/client relationships. Provide input for product development and prioritizations based on client feedback, RFPs requirements, competition analysis and market trends. Collaborate Practice leaders as well as Regional Vertical leader to capture needs and get early feedback on our mid / long term product roadmaps. Product positioning and awareness Clearly and convincingly articulate Qualitative offerings and unique value proposition, matching them with relevant client business challenges/KPIs. Where necessary adapt Regional Qual sales framework to India, linked to use cases relevant to specific target buyer personas and Verticals. Adopt and adjust Regionally built buyer personas profile and objection handling playbook to India market needs. Generate buyer personas database by verticals and help activate the same with GTM plan along with the Vertical Leaders. Facilitate the creation of client case studies to support product positioning. Lead or support T2T client meetings concerning Qual. Maintain broader Qualitative product/technical knowledge across all SAI tools. Participate in regional boot camps. Plan and Initiate local Bootcamps to train the Business partners. People management Recruit and hire Qual Research staff as the case may be. Motivate the teams to achieve their goals. Mentoring and guiding on winning techniques using your experience. Setting their targets and goals and guiding them on how to meet and exceed their KPI. Work with training team and peers to develop sales training content and protocols. Ensure internal processes are followed, including adherence to tracking customer and transactional information in CRM system and other sales and operational processes. Regular performance reviews with the team. Qualifications Expert in Qualitative Research techniques University degree in Marketing / Economics / Psychology / Sociology or related field a must. Preferred Postgraduate or MBA 15+ years working experience in Market Research - Strong understanding and appreciation of the various MR protocols such as concept testing, product testing, U&A, Segmentation, Profiling studies, BHT and so on. Proven Leader of high performing teams Expertise in (application of) one of NielsenIQ solutions is a plus Strong analytical skills Proven sales acumen Skillsets Strong sense of urgency and accounta...
Senior Business Process Specialist
Dow
Business Process Specialist Location: Mumbai, India About Dow At Dow, we believe in putting people first and are committed to delivering integrity, respect, and safety for our employees, customers, and the planet. We are a diverse and innovative team of relentless problem solvers who work together to transform industries and shape a sustainable future. Our purpose is simple: to deliver a better world through science and collaboration. If you're looking for a challenging and meaningful role, you re in the right place. About the Role Dow's Integrated Supply Chain & Improve & Scale Digital Solutions Team delivers value by defining, enabling, and supporting processes and system capabilities needed by our businesses. As a Business Process Specialist, you will play a critical role in executing strategies, driving process enhancements, and collaborating with global and regional teams to optimize supply chain operations. You will collect and analyze work process and system requirements, ensuring alignment with design principles and business needs. You will act as a subject matter expert for key supply chain functions, supporting systems like SAP, Microsoft Dynamics, OM Partners, Oracle Transportation Management, and more. Additionally, you will be responsible for compliance, regulatory adherence, training, and continuous process improvement initiatives. This role operates under the functional guidance of Global Business Process Leaders and Experts, collaborating with business process teams across Integrated Supply Chain (ISC) and Information Systems (IS). Key Responsibilities Process & System Optimization Develop in-depth knowledge of work processes, systems, technologies, applications, data, and key metrics. Provide expert-level support on system functionality, process improvement, and issue resolution. Gather, evaluate, and document work process requirements for global initiatives and projects. Ensure process compliance with regulatory and internal standards. Collaboration & Stakeholder Engagement Act as a key liaison between business units, IT teams, and process improvement functions. Support peer organizations and cross-functional teams in corporate initiatives, system testing, data migration, and implementation. Develop and deliver training programs, knowledge transfer sessions, and coaching for support teams. Data & Performance Analysis Analyze process performance metrics to monitor consistency and alignment with business goals. Identify gaps in global capabilities, leveraging best practices and emerging technologies for continuous improvement. Qualifications & Experience Education Bachelor s degree (Required) Engineering or Science preferred. Experience Minimum 3 years of relevant experience in Supply Chain, Customer Service, or Process Improvement. Technical Skills Advanced skills in Microsoft Excel, Power BI, and PowerPoint. Strong experience in handling large data sets from multiple sources. Proficiency in Data Visualization tools & techniques. Preferred Skills Digital mindset with a strong focus on innovation and automation. Critical thinking and problem-solving skills. Project management and system/process improvement expertise. Training delivery experience. Excellent communication skills verbal and written. Additional Information Flexibility to support global operations and alternate time zones (North America, EMEAI, LAA, APAC) is required. Relocation assistance is NOT available for this role. Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Opportunities for training, mentoring, and professional development. Comprehensive Benefits Medical, life insurance, and mental health support. Work-Life Balance Flexible workplace culture for personal and professional productivity. Parental & Family Support Paid leave for new parents and caregivers. Paid Time Off & Volunteering Vacation allowance, community engagement, and Employee Resource Groups (ERGs). Wellbeing & Perks Gym memberships, discounts, and transportation benefits (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science, providing innovative solutions across packaging, infrastructure, automotive, and consumer care. With 1,000+ employees, we are a Great Place to Work Certified company, committed to corporate social responsibility (CSR). We actively support women, children, and differently-abled individuals through technology and volunteerism. Join Our Team & Make an Impact! At Dow, we celebrate diversity, collaboration, and innovation. If you are passionate about business process improvement and digital transformation, we encourage you to apply! Apply now and be part of a global team transforming industries through science! Qualification : Bachelors degree (Required) Engineering or Science preferred.
Vp And Regional Wealth Coach
Hsbc
About HSBC If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you're aiming to rise to the top or take your career in an exciting new direction, HSBC offers the opportunities, support, and rewards that will take you further. Wealth & Personal Banking serves more than 50 million customers globally with a comprehensive range of banking and wealth management services. Our goal is to help clients manage their finances, protect, and build their financial futures. As a global business, we integrate Retail Banking, Wealth Management, Insurance, and Asset Management, with a customer-centric focus and innovative, efficient distribution channels. The Role We are looking for a dedicated professional to join our team with extensive knowledge in holistic financial planning and a proven track record in client management and coaching. This role will see you actively contributing to the strategic direction of our Global Wealth Strategy, driving high standards of sales management, and mentoring the team to deliver exceptional financial planning solutions. Principal Responsibilities Holistic Financial Planning: Demonstrate in-depth knowledge of financial planning strategies and the application of generic financial vehicles to address client needs. Coaching Excellence: Provide advanced levels of coaching to enhance the performance of individuals and teams, displaying behavioral excellence and aligning with HSBC s values. Global Economic Outlook: Stay updated on global economic trends and how they affect financial planning, guiding clients and teams with relevant insights. Presentation & Communication Skills: Utilize superior presentation skills on multiple platforms to communicate strategies and financial plans effectively. Development Plans: Create, manage, and follow through on individual development plans, helping colleagues improve their skills and achieve goals. Client-Centric Approach: Use goal-related questioning techniques to engage clients, ensuring financial solutions are tailored to meet their personal goals. Change Management: Be a resilient change agent who can influence others to embrace change, optimizing the delivery of financial services. Activity-Based Sales Management: Demonstrate an understanding of activity-based sales management, driving successful business results through well-organized and focused efforts. Wealth Strategy Alignment: Understand the regional Global Wealth Strategy and ensure your activities align with both local and group-wide initiatives. Client and Colleague Engagement: Foster authentic relationships with clients and colleagues, delivering results with integrity and speed while protecting HSBC s interests. Decision Making: Make considered decisions that balance business objectives with protecting both HSBC and our clients. Requirements To be successful in this role, you should meet the following qualifications: Post Graduate degree with 5-10 years of relevant experience in the financial services industry. Proven track record in coaching, sales management, and client relationship management, preferably with experience as a Premier RM, Premier Sales Manager, or Wealth Coach at HSBC or a leading financial institution. In-depth expertise in portfolio planning, sales processes, and client management skills. Strong coaching and influencing abilities, with the capacity to drive results and influence team behaviors. Detailed knowledge of global anti-money laundering standards and relevant regulatory governance in the financial sector. Understanding of local and Group compliance regulations, and the ability to obtain HSBC-specific compliance knowledge if new to the company. Strong ability to multi-task and prioritize in a fast-paced, dynamic work environment. Global Presence: Work in one of the largest global financial institutions with a diverse, international team. Career Development: HSBC offers career growth and opportunities for professional advancement. Innovative Environment: Join a company that values forward-thinking and continuous innovation in wealth management. Join HSBC and achieve more in your career. Qualification : Post Graduate with 5 to 10 years of relevant experience
Translation Project Manager
Lrn Technology Content Solutions
Position: Translation Project Manager Location: Mumbai, India About LRN: LRN provides cutting-edge ethics and compliance management solutions through our intuitive platform, mobile app, advanced analytics, and benchmarking tools helping the world s leading organizations reduce risk and do the right thing. About the Role: We are looking for a Senior Translation Project Manager to join our global Translations Team. You will be responsible for managing the full lifecycle of complex localization projects, mentoring junior team members, and contributing to our localization strategy. This role is ideal for someone with a strong background in project management within the localization industry, experience with TMS and CAT tools, and a passion for quality and efficiency. Key Responsibilities: Project Management: Lead end-to-end management of multiple, complex localization projects Define project scope, timeline, budget, and resources Monitor progress and address risks, issues, and changes proactively Ensure timely and efficient project delivery aligned with internal and client expectations Quality & Risk Management: Oversee QA workflows for all localized content Ensure high quality and cultural accuracy across target languages Maintain compliance with translation memory, CAT tools, and terminology standards Team & Vendor Leadership: Lead internal project teams and coordinate with external localization vendors Conduct quarterly business reviews with vendors Mentor junior project managers and assist with onboarding Cross-Functional Collaboration: Liaise with Sales, Account Management, and internal stakeholders to align expectations Work with TMS providers to improve tools and processes for efficiency and quality Reporting & Communication: Provide regular status updates to internal teams and leadership Manage KPIs and generate reports from project and translation management tools (e.g., Mavenlink, Jira) Qualifications & Requirements: 5+ years of project management experience in the localization industry Proven experience with multilingual content delivery, TMS, CAT tools, and both human and machine translation workflows Strong leadership and stakeholder management skills Proficiency with project management platforms (e.g., Mavenlink, Jira) Excellent written and verbal English communication skills Highly organized, self-driven, and capable of managing multiple large-scale projects independently Prior team leadership or coaching experience preferred Interest in eLearning is a plus Why Join LRN: Be part of a purpose-driven, global organization Work in a collaborative, fast-paced, and inclusive environment Opportunity to make a real impact on business ethics and compliance worldwide LRN is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace for all.
Translation Project Manager
Lrn Technology Content Solutions
Position: Translation Project Manager Location: Mumbai, India About LRN: Our cutting-edge platform combines user-friendly technology, mobile access, robust analytics, and industry benchmarking to help clients create, manage, and analyze their ethics and compliance programs. We serve some of the world s most recognized brands and are committed to reducing organizational risk through innovation and values-driven learning. About the Role: LRN is seeking a Senior Translation Project Manager to join our global Translations Team. This individual will oversee the localization of LRN s Ethics and Compliance course library, working cross-functionally to ensure projects are delivered on time, within scope, and to the highest quality standards. You ll be responsible for managing complex localization workflows, mentoring junior colleagues, and enhancing our strategic approach to translation and localization. A strong background in working with TMS platforms, CAT tools, and project management tools is essential, along with a passion for eLearning and team leadership. Key Responsibilities: Project Management: Manage the full lifecycle of multiple complex localization projects Develop and drive project plans, schedules, budgets, and risk mitigation strategies Ensure timely and efficient delivery by maintaining strong governance and stakeholder communication Continuously update and track work plans, timelines, and deliverables Quality & Risk Management: Oversee quality assurance for translation and localization deliverables Ensure adherence to translation memory (TM), CAT tools, and terminology guidelines Collaborate with vendors and internal teams to maintain cultural relevance and quality standards Team & Vendor Leadership: Lead internal teams in task allocation and workflow optimization Set agendas and lead quarterly business reviews with localization partners Mentor junior project managers and support onboarding and training initiatives Cross-Functional Collaboration: Work with Sales, Account Managers, and Product teams to align client expectations with project capabilities Engage with TMS providers to troubleshoot issues and enhance system efficiency Reporting & Communication: Deliver regular status updates to internal stakeholders Manage performance dashboards and KPIs using tools like Mavenlink, Jira, or similar Present performance insights and project outcomes to senior leadership Requirements: Minimum 5+ years of project management experience in the localization industry Proven expertise managing multilingual content delivery and working with CAT tools and TMS platforms Experience with both machine and human translation workflows Strong leadership and stakeholder management skills Demonstrated ability to manage budgets and drive process improvements Proficiency in project management platforms (e.g., Mavenlink, Jira) Excellent verbal and written communication in English Highly organized, proactive, and capable of managing multiple complex projects independently Preferred Qualifications: Experience in eLearning or SaaS environments Exposure to corporate ethics and compliance content Team leadership or coaching experience is a strong plus Why Join LRN: Work with global teams supporting world-leading organizations Influence the ethical culture of thousands of companies Join a purpose-driven, inclusive, and innovation-focused environment LRN is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace for all employees.
Senior Manager
Khaitan & Co.
Job Description Key Responsibilities: Anchors change management around areas of Vision, Mission, and Strategy Performance analytics: Partner standards publication, Practice & Partner dashboard / metrics evolution, productivity roadmaps, external comparability Performance alignment: strategic cascade to functions and practices, Director and Partner scorecards, facilitate performance conversations for leaders. Team effectiveness: collaboration accelerating training for top team groups such Executive Committee, Management Committee and other Practice Leadership Teams Organisation model for allied functions function charters, job families, grade structure, and individual transition Accelerate partner development: yearly talent review, development plan completion, detailed career plans for 20 partners. Scientific assessment for specific leadership roles such as Practice Coordinators and Office Managers Driving a Visible Expertise program for Partners to own and strengthen their external eminence. Governance model for the firm purpose, membership, and design rights for apex bodies such as Executive Committee and Management Committee Essential Competencies: Leadership Competencies: Leading Up: Understand expectations from Partnership Board and National Managing Partner Leading Across: Build alignment between CFO, CHRO and MPO through policy advocacy Leading Externally: Build relationships outside the organisation, to accelerate institutional excellence Leading Self: Interpersonal skills with Partners and Allied Leaders are essential for success. Behavioural Competencies: Thinking Strategically Driving Change Functional Competencies Organisational Effectiveness Leadership Assessment and Development Education & Experience: MBA in HR with 6-9 Years of Experience; Graduates with exceptional experience in C-o-E / Talent Consulting are welcome to apply. Experience in Talent and Organisation Consulting is an advantage. Exposure to C-o-E roles in Leadership Development and Organisational Effectiveness. Exposure to strategic HR projects likes Organisation Structure Design, Job Evaluation, and Leadership Scorecards is a huge advantage. Executive presence, prior experience of engaging with Senior Leaders.
Senior Manager
Centrum Capital Limited
Position: Senior Manager Company: Centrum Broking Limited Educational Qualification: Chartered Accountant Experience Required: 7 to 8 years Key Responsibilities: Accounting Oversight: Supervise day-to-day accounting operations, including payments, income booking, and management of receivables and payables. Tax Compliance & Management: Oversee tax payments, ensure timely filing of returns, and resolve tax-related queries. Financial Reporting: Draft and prepare financial statements on a quarterly, half-yearly, and annual basis. Audit Coordination: Supervise and coordinate with statutory and internal auditors to ensure smooth audit processes. Exchange-Related Activities: Manage accounting of exchange obligations and oversee margin management with exchanges. Tax Audit & Filing: Lead tax audit assignments, work with auditors for the filing of tax audits and income tax returns, and address auditor queries. Location: Mumbai - Kalina (Work-from-Office) Requirements: Proficiency in MS Office and Tally Strong communication skills
Network Engineer
Burns & Mcdonnell
Network/Telecom Engineer Role Overview We are seeking an experienced Network/Telecom Engineer to lead and manage a team responsible for network upgrades, equipment replacement, and telecommunication infrastructure modernization. This role involves designing, assessing, and deploying networking solutions, ensuring quality, and mentoring team members. Key Responsibilities Network Upgrades & Modernization Replace legacy telecommunication equipment and transition from TDM-era technology. Apply networking principles to determine required equipment (routers, SFPs, power, etc.) using site survey data. Network Design & Planning Assess networking components and develop detailed designs and scope of work for installations. Assemble bill of materials (BOM) and support design discussions. Team Leadership & Project Management Oversee team members quality, schedule, budget, and scope. Provide coaching, training, and mentorship to engineers. Required Skills & Qualifications Education & Experience: Bachelor's degree in Electrical Engineering (EE) or Electronics & Telecommunication Engineering (EXTC). 5-8 years of experience in telecommunication or network engineering. Knowledge of networking, computing, or electrical engineering. Technical Skills: Proficiency in Microsoft Visio, Excel, and Word. Strong communication and team leadership abilities. Preferred Qualifications (Good to Have, but Not Required) Certifications & Technical Expertise Certifications from Nokia, Cisco, or other networking authorities. Experience with legacy telecom technologies (TDM, SONET, serial communication). Knowledge of network transport technologies (DWDM, Microwave, MPLS packet networking). Familiarity with SCADA or Operational Technology (OT) in an electric utility environment. Lead cutting-edge network modernization projects. Work with a dynamic and skilled team. Competitive salary and career growth opportunities. Apply Now & Lead the Future of Telecom Networking!
Team Leader - Business Development (BFSI Sales)
Orient Technologies
Company Description Orient Technologies Pvt. Ltd. is a leading IT solutions provider with over 30 years of service excellence in the Indian IT industry. We offer a comprehensive range of solutions, including Data Center, Cloud, End-User Computing, Tech Support, Data Warehousing, Business Analytics, Robotic Process Automation (RPA), and Mobility. With a diverse client base across various industries, Orient is committed to delivering innovative, high-quality services that drive business transformation. Job Description: Team Leader Business Development (BFSI Sector) We are seeking an experienced and driven team leader to head our business development team in the BFSI (Banking, Financial Services, and Insurance) sector. The ideal candidate will have over 15 years of experience in BFSI sales, with a proven track record of driving business growth and achieving revenue targets. This role involves leading a team of sales professionals, formulating sales strategies, and building strong relationships with key stakeholders in the BFSI industry. Key Responsibilities Lead, manage, and motivate a team of sales executives to meet and exceed revenue targets. Develop and implement effective sales strategies to drive business growth in the BFSI sector. Identify and pursue new business opportunities while establishing strong relationships with key decision-makers in the BFSI industry. Provide continuous guidance, training, and support to team members to help them achieve their individual and team goals. Analyze market trends and monitor competitor activities to refine sales strategies and stay competitive. Ensure the team adheres to company policies, processes, and standards of excellence. Prepare and present regular sales performance reports to senior management. Requirements Minimum of 15 years of experience in BFSI sales, with a proven track record of meeting and exceeding sales targets. Experience leading and managing a team of sales professionals. Strong understanding of the BFSI sector, including market dynamics, industry trends, and regulatory requirements. Excellent communication, negotiation, and interpersonal skills. Strong analytical and problem-solving capabilities. Proven ability to work under pressure and meet deadlines in a dynamic business environment. Demonstrated success in developing and implementing effective sales strategies. Bachelor's degree in Business Administration or a related field. Experience in IT solutions sales, specifically in the BFSI sector, is highly preferred. Orient Technologies Pvt. Ltd. offers an exciting work environment, competitive salary packages, and significant growth opportunities. If you are a results-oriented professional looking to advance your career in a leading IT solutions company, we would love to hear from you. Qualification : Bachelor's degree in Business Administration or a related field.
Team Leader - Business Development For Pharma Sales
Orient Technologies
Company Description Orient Technologies Pvt. Ltd. is a leading IT solutions provider with over 30 years of service excellence in the Indian IT industry. We specialize in delivering innovative solutions, including data centers, cloud, end-user computing, tech support, data warehousing, business analytics, robotic process automation (RPA), and mobility. With a diverse client base across various industries, we are committed to providing high-quality services and driving business transformation for our clients. Job Description: Team Leader Business Development (Pharma Sales) We are seeking an experienced and results-oriented team leader to head our business development team for pharma sales.The ideal candidate will be responsible for driving business growth, developing and executing sales strategies, mentoring the sales team, and building long-term relationships with key customers and partners in the pharma segment. Key Responsibilities Develop and execute a sales strategy to achieve business growth targets in the Pharma segment. Build and nurture strong relationships with key customers, partners, and stakeholders in the industry. Collaborate with the marketing team to design and implement effective marketing campaigns and lead generation initiatives. Identify new business opportunities and create plans to capitalize on them. Manage and monitor the sales pipeline, ensuring timely closure of deals and meeting revenue targets. Train, mentor, and motivate team members to achieve individual and team sales targets. Provide regular sales forecasts, performance analysis, and reports to the management team. Requirements Minimum of 15 years of experience in business development, with a proven track record in pharma sales. Demonstrated success in achieving and exceeding sales targets in the pharma segment. Strong communication, negotiation, and interpersonal skills. Proven leadership and team management experience. Ability to develop and execute effective sales strategies. Experience in IT solutions sales, preferably in the pharma sector. Bachelor's or master s degree in business administration or a related field. If you are looking for an exciting opportunity to lead a high-performing business development team in a leading IT company, we encourage you to apply. We offer a competitive salary package, a collaborative work environment, and excellent growth opportunities. Qualification : Bachelor's or Master's degree in Business Administration or related field
Team Lead Frontend Developer
Experience Commerce
Team Lead Frontend Developer (React & Angular) Location: Mumbai Reporting To: Senior Solution Architect About the Role We re looking for a highly skilled Frontend Team Lead with strong hands-on expertise in both React and Angular to lead the development of high-quality, scalable, and responsive web applications. You ll play a pivotal role in translating design assets into pixel-perfect UIs, optimizing for performance, and mentoring developers. This is a hands-on leadership role ideal for someone who loves writing clean code, solving complex UI challenges, and delivering seamless user experiences across devices. Key Responsibilities Frontend Development Develop, maintain, and optimize UI components using React and Angular (proficiency in both is mandatory). Convert Figma/Zeplin/Photoshop designs into pixel-perfect, responsive HTML/CSS/JS interfaces. Write clean, reusable code in JavaScript and TypeScript using modern best practices. Style interfaces using SCSS, SASS, LESS, and frameworks like Bootstrap. Implement component-based architecture, state management (e.g., Redux, NgRx), and reusable modules. Design & UX Integration Collaborate closely with UI/UX teams to ensure seamless implementation of responsive and accessible designs. Translate complex visual and interaction designs into functional front-end code. Maintain consistency across browsers and devices through rigorous testing. Testing & Debugging Perform thorough cross-browser and device testing to ensure UI consistency. Debug layout issues, performance bottlenecks, and JavaScript errors. Ensure high performance, scalability, and responsiveness of web apps. Team Collaboration & Leadership Work closely with backend developers, designers, and product managers in Agile teams. Participate in code reviews, enforce coding standards, and mentor junior developers. Manage version control using Git (GitHub/GitLab/Bitbucket). Bonus: Email Development (Nice to have) Experience in building responsive email templates compatible across platforms. Required Skills & Experience 6+ years of hands-on front-end development experience. Expert-level proficiency in both React and Angular. Strong knowledge of HTML5, CSS3, JavaScript, TypeScript, and preprocessors (SCSS, SASS, LESS). Experience converting Figma, PSD, or Zeplin designs to high-fidelity, responsive UIs. Solid understanding of state management tools like Redux, NgRx, or similar. Familiarity with design systems, component libraries, and accessibility standards. Deep experience with Git for version control and collaborative development. Desirable Skills Knowledge of Node.js for front-end tooling/build systems. Experience with Flutter or Ionic for hybrid mobile app development. Exposure to Webpack, CI/CD pipelines, and performance optimization techniques. Education Bachelor s degree in Computer Science, Engineering, or a related technical field. This is an opportunity to lead by example working with a collaborative tech team, shaping user experiences, and delivering cutting-edge web applications for high-impact products. If you love UI craftsmanship, performance tuning, and mentoring, we d love to meet you. Qualification : Bachelors degree in Computer Science, Engineering, or a related technical field
Lighting Designer
Gm Modular
Assistant Manager / Manager Lighting Design Company: GM Modular Location: Mumbai Job Type: Full Time Experience Required: 7 12 Years Industry: Lighting / Architecture / Interior Design / Electrical Engineering Job Summary: GM Modular is seeking a highly experienced and creative Lighting Designer to lead the conceptualization and execution of cutting-edge lighting projects. This role is pivotal in delivering innovative, functional, and aesthetically superior lighting solutions while ensuring compliance with technical and regulatory requirements. You will work closely with clients, vendors, and internal teams, owning projects from design to implementation. Key Responsibilities: 1. Lighting Design & Project Execution: Lead the conceptual development of lighting designs for various spaces (residential, commercial, fa ade, etc.). Prepare detailed lighting layouts, technical drawings, calculations, fixture specifications, and BOQs. Coordinate with vendors and suppliers to procure quality materials within project requirements. Estimate and control project costs and manage budgets throughout the design lifecycle. Ensure compliance with local building codes, energy efficiency regulations, and safety standards. Conduct quality assurance through site inspections, mockups, and installation support. Maintain strict adherence to project timelines and delivery schedules. 2. Operational Support, Reporting & Reviews: Generate regular project reports, MIS, and budget tracking updates. Collaborate closely with clients and stakeholders for presentations, feedback, and issue resolution. Perform post-project evaluations to identify opportunities for improvement. Provide technical training and mentoring to junior designers or interns. Stay updated on industry trends, new technologies, and design innovations. 3. Team & Resource Management: Lead and manage a team of lighting designers and technical staff. Strategically allocate team and material resources across projects. Set performance goals, monitor outcomes, and conduct regular reviews. Foster a collaborative, high-performance team culture. Required Qualifications & Experience: Education: Bachelor's degree in Interior Design, Architecture, Electrical Engineering, or a related field. Experience: Minimum 7 12 years of professional experience in lighting design and project delivery. Technical Proficiency: Strong grasp of lighting principles, technologies, and materials Proficiency in lighting design tools such as Dialux, Relux, AutoCAD, Revit, AGi32, or similar Ability to read and interpret architectural, MEP, and civil drawings Soft Skills: Excellent communication and presentation abilities Strong project management and organizational skills Ability to work under pressure and manage multiple priorities Leadership and mentoring experience is highly desirable Preferred Experience: Prior work in fa ade, architectural, or landscape lighting Exposure to luxury residential, hospitality, or commercial lighting projects Familiarity with sustainability guidelines (LEED, IGBC, etc.) Qualification : Bachelor's degree in Interior Design, Architecture, Electrical Engineering, or a related field
Senior Vice President Engineering
Neogrowth Credit
Position Title: Senior Vice President Engineering Location: Mumbai Department: Technology Role Overview We are looking for an accomplished and visionary Senior Vice President Engineering to lead the architecture, development, and scaling of our technology platforms. This executive role will be responsible for delivering robust, secure, and high-performance full-stack solutions while driving cloud transformation, DevOps enablement, and platform modernization efforts. You will lead high-performing engineering teams, foster a strong engineering culture, and align technical strategies with overarching business goals. This is a hands-on leadership role suited for a technologist who has deep experience in system architecture, full-stack development, and agile delivery practices. Key Responsibilities Technology Strategy & Architecture Define and evolve the enterprise architecture and long-term engineering roadmap. Lead the design and delivery of scalable, high-performance, and secure full-stack platforms. Evaluate and integrate emerging technologies to drive innovation and future-proof systems. Product & Business Alignment Partner with product, digital, and business stakeholders to align engineering priorities with business goals. Translate business requirements into scalable technical solutions with a focus on speed, reliability, and customer experience. Engineering Leadership & Team Building Build, mentor, and lead high-performing, cross-functional engineering teams. Foster a culture of accountability, collaboration, and technical excellence. Attract and retain top-tier engineering talent in a high-growth environment. Software Delivery & DevOps Excellence Drive end-to-end software development life cycle (SDLC), from planning to deployment. Enforce best practices in code quality, performance optimization, and system reliability. Champion DevOps, CI/CD, and Infrastructure-as-Code practices for streamlined releases. Platform Modernization & Cloud Transformation Lead initiatives for cloud migration, platform re-architecture, and modernization. Ensure platform security, resilience, and compliance across environments. Technology Stack Frontend: React, Angular, TypeScript Backend: .NET, Node.js, Python Databases: RDBMS, MongoDB, MySQL, Redis Cloud & DevOps: AWS, Docker, Kubernetes, Jenkins Collaboration & Tools: GitHub, Jira, Confluence Desired Candidate Profile 12+ years of progressive experience in engineering leadership roles. Proven track record of scaling engineering functions and delivering high-impact platforms in fast-paced, growth-oriented environments. Deep technical proficiency across multiple tech stacks and strong architectural understanding of large-scale distributed systems. Demonstrated experience with cloud-native architectures, DevOps practices, CI/CD pipelines, and platform security. Strong business acumen with the ability to align technical execution with strategic objectives. Exceptional leadership and communication skills with a collaborative and mentoring mindset. Bachelor s or Master s degree in Computer Science, Engineering, or a related technical field. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related technical field
Senior Software Engineer - Market Access
Qube Research And Technologies
Senior Software Engineer Market Access Location: Mumbai Company: Qube Research & Technologies (QRT) Job Type: Full-Time About QRT QRT is a global quantitative and systematic investment manager operating across all liquid asset classes worldwide. Driven by a scientific approach to investing, QRT integrates data, research, technology, and trading expertise to solve complex challenges and deliver high-quality returns. Our culture fosters innovation, collaboration, and continuous improvement. Your Future Role within QRT As a Senior Software Engineer on the Market Access team, you will design and develop high-performance, low-latency C++ applications critical to powering our trading capabilities. You will collaborate closely with traders, FPGA engineers, DevOps, and other technical teams to build robust systems that meet stringent performance requirements. Additionally, you will take a leadership role by mentoring peers and contributing to software engineering best practices across the team. Key Responsibilities Develop and maintain high-performance, low-latency C++ applications for trading systems on Linux. Collaborate cross-functionally with traders, FPGA engineers, DevOps, system administrators, and network engineers to deliver seamless, optimized solutions. Write clean, efficient, and maintainable code; conduct code reviews and perform debugging and performance tuning. Lead system design discussions to ensure alignment with business needs and technical feasibility. Mentor junior engineers and guide the team on software development best practices. Drive continuous improvement initiatives within the software development lifecycle and deployment processes. Your Present Skillset Extensive experience in C++ development (C++11/14/17/20) with a focus on multithreaded, high-performance applications on Linux. Proven track record designing system-level architecture for trading or other latency-sensitive, performance-critical environments. Strong expertise in low-latency programming techniques, system profiling, debugging, and performance tuning. Prior experience as a technical lead or people manager, with examples of leading and mentoring engineering teams. Familiarity with advanced debugging tools and performance analysis methodologies. Understanding of financial products, markets, and trading systems is preferred but not mandatory. We are an equal opportunity employer committed to diversity and inclusion. A collaborative, respectful environment empowering employees to succeed collectively. Initiatives to support professional growth and a healthy work-life balance.
Team Manager - Reconciliation and Invoicing
Crescendo Global
Job Title: Team Manager - Reconciliation and Invoicing Location: Pune, Maharashtra Experience: 7+ Years Summary: Your Future Employer: Join a renowned insurance services organization known for financial precision, operational excellence, and a collaborative work culture. Work with a dynamic team that thrives on accountability, process optimization, and client satisfaction. Key Responsibilities: Team Leadership: Lead and mentor a team of finance professionals responsible for daily reconciliation, ledger validations, and matching exercises, ensuring high performance and continuous improvement. Invoicing Management: Oversee the end-to-end invoicing lifecycle, ensuring accuracy and timely coordination with clients and insurers to meet deadlines and expectations. Account Audits & Discrepancies: Perform audits, manage accounts receivable discrepancies, and establish clearance protocols that align with financial standards and regulatory requirements. Process Optimization: Drive process improvements and implement accounting best practices to enhance operational accuracy, efficiency, and alignment with organizational goals. Cross-Functional Collaboration: Collaborate with underwriters, brokers, internal departments, and regulatory bodies to streamline operations, enhance workflows, and ensure compliance with all applicable regulations. Key Requirements: Experience: Minimum of 7 years of experience in financial reconciliation and invoicing, preferably within the insurance domain. Team Management: Proven experience in leading, coaching, and motivating high-performing teams, with a focus on building strong relationships and achieving team goals. Accounting Knowledge: Strong knowledge of accounting standards, brokerage accounting, and financial audit processes. Communication Skills: Excellent interpersonal, written, and verbal communication skills to engage with stakeholders at all levels. Technical Proficiency: Proficiency in MS Excel and financial reporting tools for accurate and efficient reporting and analysis. What s in it for You: Lead and shape a dynamic finance team within a reputable organization. Play a high-impact role with visibility across departments and senior leadership, driving key initiatives and improvements. Be part of an organization that values operational excellence and client satisfaction, offering ample room for career growth and leadership development.
Manager Audit & Compliance
Dxc Technology
Overview: Are you ready to take on a new challenge? Are you looking for fully remote work? Are you wanting to move away from SOX work and elevate your skill set by performing more risk-based reviews? Does the thought of joining a growing team with the opportunity to help shape it, motivate you? If you answered yes to these questions, then we have an exciting opportunity for you. DXC Technologies is hiring an IT Audit Manager within the Internal Audit group. This role will primarily support information technology, operational, and regulatory audits including advisory services across the various DXC offerings. We are seeking an IT Audit Manager with exceptional information technology and analytical skills to join our team. As a critical thinker and excellent communicator with a keen interest in improving an organization s internal control structure, you will help manage stakeholder relationships and play a key role in the full lifecycle of audits. This role does not require you to perform Sarbanes-Oxley (SOX) testing, as that is managed by a separate department. Excellent communication skills, data-driven auditing experience and the ability to partner with and influence stakeholders are essential. If you possess relevant experience with strong attention to detail and a commitment to delivering high-quality outcomes, apply today to join our team. About DXC Internal Audit The DXC Internal Audit group is undergoing a period of growth and transformation. We are looking to further develop our in-house talent to support the growing needs of DXC. DXC IA is responsible for providing audit and advisory services across the various offerings at DXC. You will be joining an international department based out of various locations. Role & Responsibilities: Manages the review of records, processes, and procedures to ensure adherence to company, regulatory and legal guidelines. Establishes and maintains an internal audit schedule to verify and examine routine organizational operations and to ensure the protection of assets. Ensures audit schedules are met in a timely manner. Supervise staff auditors (both internal staff and external co-source resources). Facilitate targeted risk assessments to determine the scope of audit projects. Perform process walk-throughs to facilitate the development of the audit scope and approach during the planning phase. Oversees the analysis of data obtained during an audit assignment to ensure the adequacy of business controls and integrity of reported data. Reviews audit records and advises management when business practices are not in compliance with laws or fail to provide necessary controls and factual records; makes recommendations as appropriate. Facilitate/Execute/conduct technology, regulatory, and operational audits, which include the testing of internal controls and business-related processes. Maintains working papers, schedules, and reports of audit activities; coordinates activities with outside independent auditors to ensure that the job is completed according to budget. Develops, recommends, and implements auditing policies, programs, and procedures to ensure complete and factual reviews of routine business operations. Provides real-time feedback and training to enhance team performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions. Researches and stays abreast of current audit concepts and methods. Job Requirements: Bachelor s degree in a business-related field, preferably with a concentration in Information Technology, Accounting, or Finance CISA, CIA or CISSP required Demonstrate a high level of integrity and sound independent judgement Strong analytical and organizational skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Information Technology/Auditing background with 7 12 years of experience in internal controls, consulting, advisory, and professional services. Big-4 experience required Four or more years of leadership or supervisory experience Sound technical understanding and the ability to learn new concepts quickly Advanced experience working with common operating systems, business applications and relational database systems (Information Technology audits) Demonstrated success in people management and mentoring Ability to multi-task, work effectively in a team-oriented environment as well as independently Excellent analytical, technical, and problem-solving skills Exceptional verbal and written communication, collaboration, and time management skills Able to identify and summarize audit issues, as well as create meaningful and succinct audit reports Ability to lead and work in a remote team environment Preferred Qualifications: Prior Big Four experience required and must be in current role Technology industry experience Financial Audit experience Experience with data analytics and visualization software Additional language skills Good personal computer and business solutions software skills Good negotiation skills Willingness to travel Qualification : Bachelors degree in a business-related field, preferably with a concentration in Information Technology, Accounting, or Finance
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