Commercial Growth Director Jobs in Mumbai

Group Account Director Location: Mumbai Reporting To: Head of Growth / VP - Growth About the Role We re looking for a Group Account Director who can drive impact, lead with strategy, and scale business across our top-tier client portfolio. This is a senior leadership role where you'll manage 6 8 key accounts across digital marketing, creative, content, tech, and media. You're not just managing relationships you re owning outcomes. You ll be the strategic compass for your clients and the leader who inspires, mentors, and grows high-performing account teams. From retention and expansion to profitability and innovation, you ll be responsible for steering the ship and setting the pace. Key Responsibilities Lead a portfolio of 6 8 marquee clients, managing integrated mandates across digital marketing, content, tech, media, and creative. Own account health drive revenue growth, ensure profitability, and lead client retention and upsell strategies. Act as the strategic lead and trusted advisor to clients challenge thinking, elevate ideas, and push boundaries. Mentor and scale a team of Account Managers and Executives; groom future leaders and build succession strength. Collaborate cross-functionally with Creative, Tech, Media, and Production to deliver seamless, high-impact solutions. Lead new business pitches and upselling opportunities be the architect of growth, not just a custodian. Run QBRs, campaign reviews, and performance trackers with authority and insight own the room every time. Anticipate issues and defuse risks before they escalate keep clients confident and teams focused. What You ll Need to Succeed 10 15 years of experience in digital account management/client servicing, including 2 3 years in a Group Account Director or similar leadership role. Proven track record in scaling accounts, leading multi-crore businesses, and consistently winning pitches. Strong grasp of digital strategy, content marketing, performance media, and tech solutions. A natural leader clients trust you, teams respect you, and you bring the best out of both. Commercial acumen can interpret a P&L, build growth plans, and forecast like a seasoned pro. Excellent written and presentation skills your decks speak for themselves (and don t need a voiceover). A collaborative, roll-up-your-sleeves mindset no ego, no fear of getting your hands dirty. Experience leading cross-functional pods (creative, media, and tech). You know how to build a team, not just manage one. This isn t a plug-and-play job. It s a chance to lead game-changing work, shape the future of brands, and grow business at scale. If you're a strategic thinker, natural leader, and passionate about driving results we want to hear from you.

Job Title: Senior Director Product Marketing Location: Mumbai Department: Marketing Type: Full-Time About the Role We re looking for a visionary and strategic Senior Director of Product Marketing to lead the positioning, narrative, and go-to-market strategy for our suite of customer engagement solutions. In this leadership role, you ll be at the heart of our product growth engine bridging Product, Sales, Marketing, and Customer Success to deliver compelling messaging, drive product-market fit, and enable high-impact launches. You will lead a high-performing team responsible for crafting differentiated messaging, enabling field success, delivering competitive intelligence, and influencing both the market and the product roadmap. This is an exceptional opportunity for a marketing leader who thrives at the intersection of storytelling, strategy, and execution in a fast-paced, global SaaS environment. Key Responsibilities Product Positioning & Messaging Define and evolve a compelling product narrative aligned with our company s mission and vision. Create differentiated messaging and value propositions tailored for enterprise buyers across verticals (BFSI, eCommerce, OTT, Telecom, etc.). Ensure consistency and clarity across all customer touchpoints website, campaigns, sales collateral, PR, and analyst interactions. Go-to-Market Strategy (GTM) Own the end-to-end GTM strategy for product launches and key initiatives in collaboration with Product, Sales, and Customer Success. Establish GTM metrics, orchestrate cross-functional execution, and iterate based on feedback and performance. Competitive & Market Intelligence Lead market research and competitive analysis to inform positioning, product development, and sales strategies. Develop battle cards, market landscapes, win/loss analysis, and actionable insights to strengthen GTM execution. Sales & Field Enablement Partner closely with Sales to develop impactful sales tools including decks, demos, messaging frameworks, and objection handling content. Design and lead training programs for Sales, BDRs, and channel partners to ensure message alignment and field readiness. Customer & Market Insights Drive customer advocacy initiatives case studies, testimonials, reviews, and reference programs. Facilitate customer advisory boards, surveys, and interviews to uncover needs, validate direction, and capture market trends. Translate insights into strategic recommendations for Product and Marketing. Analyst & Influencer Relations Build and nurture relationships with key industry analysts (e.g., Gartner, Forrester, G2). Manage strategic briefings and secure positioning in relevant industry reports and rankings. Must-Have Qualifications 12+ years of experience in B2B enterprise software marketing, with significant leadership in product marketing. Proven success in launching and scaling enterprise-grade SaaS products. Deep domain expertise in customer engagement, marketing tech, or adjacent SaaS categories. Strong storytelling and messaging skills with executive-level communication and presence. Analytical and data-driven mindset with the ability to translate insights into strategy. Experience building and leading global product marketing teams. MBA from a Tier-1 business school or equivalent leadership experience. Preferred Qualifications Experience working with analyst relations and influencing market perception. Background in hypergrowth, venture-backed SaaS companies is a plus. Familiarity with product-led growth (PLG) and account-based marketing (ABM) strategies. Be part of a patent-backed product portfolio with 11 proprietary technologies delivering real innovation in customer engagement. Play a key role in shaping the future of mobile-first engagement platforms reaching 3+ billion devices and processing 30+ billion events daily. Thrive in a culture of ownership, curiosity, and growth, with global impact. Enjoy comprehensive Full-Spectrum Benefits, support programs, and a work environment designed to help you succeed and grow. Qualification : MBA from a Tier-1 business school or equivalent leadership experience

Position: IQ Analytics Manager CD COE Location: Mumbai Experience Required: 5+ Years Function: Analytics / Business Intelligence / Decision Sciences About the Role As an IQ Analytics Manager, you will play a critical role in driving business growth by uncovering the key levers that influence commercial KPIs. You ll develop and scale data-driven models that influence strategic decision-making for senior leadership, combining technical depth with business acumen to deliver actionable insights. Your work will directly support projects that enhance performance, efficiency, and execution within the CD (Customer Development) Centre of Excellence. Key Responsibilities Analytics & Insight Development Conduct in-depth quantitative analyses to understand drivers behind key commercial KPIs. Translate data into actionable insights that impact decision-making across product and business teams. Build causal and predictive models to diagnose performance issues and suggest improvement strategies. Stakeholder Collaboration Partner with product managers, commercial leads, and functional stakeholders to embed analytics into decision-making. Communicate key business trends and insights to senior leadership using structured storytelling backed by data. Solution Integration Design scalable, production-ready analytical solutions integrated into business and product workflows. Continuously monitor performance of deployed models and evolve them based on real-time business changes. Qualifications & Experience Bachelor's degree in Engineering, Computer Science, Statistics, Mathematics, or a related discipline from a reputed institute. (MBA from a top-tier institute is a plus.) Minimum 5 years of relevant experience in analytics, business intelligence, or data science roles. Core Competencies Strong business acumen with the ability to translate data into strategy. Proactive and self-motivated with a strong sense of ownership and accountability. Comfortable navigating ambiguity and driving clarity through data. Excellent communication, presentation, and storytelling skills. Ability to adapt and respond to dynamic business environments and shifting priorities. Technical Skills Required Strong command of SQL, Python, and Excel Proven expertise in statistical modelling, AI, and machine learning (including supervised & unsupervised methods) Experience in building and deploying machine learning models at scale Proficiency in data visualization tools such as Power BI, Tableau, QlikView, or Google Data Studio Work at the intersection of analytics, technology, and business strategy High-impact role with direct visibility to senior leadership Be part of a dynamic team that values innovation, ownership, and continuous learning Opportunity to solve real-world business problems at scale Qualification : Bachelor's degree in Engineering, Computer Science, Statistics, Mathematics, or a related discipline from a reputed institute

Account Director Location: Mumbai Job Type: Full-Time Department: Client Servicing Industry: Advertising Experience: 9+ Years About Sociowash Founded in 2015, Sociowash is a vibrant Integrated Advertising Agency with over 200 creative minds across New Delhi and Mumbai. We re dreamers, comedians, rebels, and philosophers but above all, we are the best at what we do. At Sociowash, creativity meets strategy, and fun meets focus. If you thrive in a fast-paced, collaborative environment with a team that values passion and playfulness, you ll fit right in. Role Overview We re looking for a smart, quick-witted Account Director to lead client servicing efforts with energy, insight, and impeccable leadership. With 9+ years of experience in integrated agencies, you ll own strategic client relationships, guide multi-disciplinary teams, and drive projects from ideation to flawless execution. What You ll Own Lead, inspire, and mentor a high-performing client servicing team, alongside content and design partners. Build strong client relationships, acting as the strategic advisor on branding, positioning, and marketing implementation. Keep client projects on track on time, on budget, and aligned with strategic goals. Oversee daily account operations, coordinating cross-functional teams including content, design, media, and more. Manage account financials, including billing oversight, Billing Cost Margin Analysis (BCMA), and maintaining healthy Gross Margins (GM). Develop and execute go-to-market strategies across the digital ecosystem: analyzing competition, defining positioning, messaging, tactics, and budgets. Lead business development efforts pitching, upselling, and bringing in new business opportunities. Present ideas that enhance service offerings and strengthen the agency s market positioning. Be a mentor and coach to junior executives and managers, nurturing them into future leaders. Handle miscellaneous client requests with agility and professionalism. 9+ years of client servicing experience in an integrated advertising agency. Exceptional leadership skills with the ability to lead by example and inspire teams. Deep understanding of business, strategic marketing, and client service. Strong strategic thinking and consulting abilities. Proven multitasking skills in a fast-paced, deadline-driven environment. Keen attention to detail and accuracy in work. Up-to-date knowledge of industry trends and their commercial implications. Professional approach to managing time, costs, and deadlines. Experience with billing processes, BCMA, and maintaining account profitability. Confident in business development and client pitching. Collaborate with a diverse, goal-driven, and fun-loving team. Work in an environment where creativity and strategic thinking go hand-in-hand. Take ownership of exciting projects with leading brands. Grow your career with mentors who value innovation and leadership. Enjoy a workplace where crazy creative ideas are welcomed. We are dreamers, comedians, rebels, and philosophers but above all, we are the best at what we do. If this sounds like your tribe, apply now, and let s figure out something amazing together.

Position: Director Design Company: Upstox Department: Design Location:Mumbai About Upstox At Upstox, we're redefining the future of investing making it simple, powerful, and accessible to all. As one of India s fastest-growing fintech platforms, backed by industry leaders like Mr. Ratan Tata and Tiger Global, we re on a mission to democratize wealth creation for every Indian. Whether it s a first-time investor or a seasoned trader, millions rely on us to navigate their financial journey. If you re excited by high-growth environments, real impact, and bold innovation, Upstox is the place to be. The Role: Director Design As the Director of Design, you ll lead a multidisciplinary team of product designers and shape the long-term vision, strategy, and execution of design across Upstox s fintech products. This is a strategic and hands-on leadership role focused on delivering seamless, user-centric experiences that power millions of financial journeys. You'll champion design not as an afterthought, but as an integral part of the product development process. Key Responsibilities Lead and drive end-to-end UX/UI design for critical fintech products across platforms Define and execute a long-term design strategy aligned with product and business goals Build, mentor, and guide a high-performing design team, while remaining hands-on when needed Own and evolve the design system to ensure consistency, scalability, and efficiency Translate user research, market trends, and analytics into impactful design solutions Collaborate cross-functionally with product, engineering, marketing, compliance, and business teams Regularly review design performance using KPIs, user feedback, and usability testing Foster a culture of design excellence, experimentation, and innovation 10+ years of professional design experience, with 3+ years in a leadership or lead designer role Strong portfolio demonstrating end-to-end product design in consumer tech, fintech, or high-growth digital products Proficiency in modern design tools like Figma, Sketch, Adobe XD, with deep understanding of design systems Solid grasp of user-centered design, interaction design, and visual design principles Ability to mentor, influence, and communicate effectively across all levels of the organization Experience in working within agile, fast-paced environments, balancing business goals and user needs Bachelor's degree in Design, HCI, Computer Science, or a related field Awareness of industry-specific compliance, accessibility, and security standards Why This Role is a Game-Changer Shape the financial experiences of millions in India s dynamic fintech ecosystem Collaborate directly with founders, product, engineering, and growth leaders on high-impact initiatives Influence company direction through design-led thinking and execution Build and nurture a world-class design culture in a growing organization Be part of a mission-driven company where design is central to trust, product success, and customer loyalty Qualification : Bachelor's degree in Design, HCI, Computer Science, or a related field

Job Title: Contract Senior Analyst Location: Mumbai, India Qualifications: Any Graduation (Business Management or Law preferred) Experience Required: 5 to 8 Years About Accenture Accenture is a global professional services company specializing in digital, cloud, and security. With 699,000+ employees across 120+ countries, we offer Strategy & Consulting, Technology & Operations, and Accenture Song services leveraging innovation to drive transformation. Visit us at www.accenture.com Role Overview As a Contract Senior Analyst, you will be part of Accenture s Legal and Commercial Services, focusing on contract management throughout its lifecycle. Your responsibilities will include contract drafting, negotiation, compliance, and risk management. This role requires strong analytical skills, commercial acumen, and the ability to collaborate with global teams and clients. Key Responsibilities Contract Management & Risk Mitigation Support contract management teams across multiple projects and accounts. Work with account management, client commercial teams, and business stakeholders to understand client needs, priorities, and account strategies. Assist senior contract managers in deal shaping, contract structuring, and negotiation support. Identify, escalate, and resolve contract risks and issues. Legal & Compliance Support Ensure compliance with contracting regulations and commercial fundamentals. Draft and review contractual documents, ensuring alignment with legal requirements. Support the development of contracting policies and risk management strategies. Stakeholder & Client Engagement Build and maintain trusted relationships with client counterparts. Collaborate with cross-functional teams (legal, procurement, business, and finance). Assist in contract interpretation and dispute resolution. Team Collaboration & Mentorship Work closely with contract management staff across different geographies. Mentor junior team members and provide guidance on contract-related issues. Education: University degree required (Business Management or Law preferred). Certifications (Preferred but Not Mandatory): Membership in World Commerce and Contracting (formerly IACCM) or National Contract Management Association (NCMA). Experience & Knowledge: Minimum 2 years of post-graduation experience in a professional capacity. Strong understanding of contract lifecycle management and commercial contracting fundamentals. Ability to work with client executives at all organizational levels. Skills & Attributes: Contract Management & Risk Analysis Negotiation & Legal Compliance Understanding Ability to manage complex problems and provide strategic solutions Excellent communication & stakeholder management skills Adaptability to global cultures and work environments Team player with strong collaboration and problem-solving skills Work Environment & Scope Work Type: Individual contributor and/or oversees a small team. Decision Impact: Affects own work and may impact the work of others. Reporting Structure: Reports to senior contract managers and collaborates with client executives, legal teams, and commercial stakeholders. Travel Requirement: May be required depending on project needs. Language Requirement: Fluency in English (additional language proficiency is a plus). Work with a global legal & commercial services team. Career growth opportunities in contract management and legal advisory. Exposure to international clients and business landscapes. Collaborate with top professionals in the industry. Shift Requirement: May require rotational shifts. Qualification : University degree required (Business Management or Law preferred).

Description National Marketing Head - Vision Care India Band Level: 30 Reporting to: Business Unit Leader- Vision Care India PURPOSE The National Marketing Head for Vision Care India will lead the marketing strategy for the India market, driving innovation and execution excellence to enhance Johnson & Johnson s presence, competitiveness and category leadership in Vision Care. KEY RESPONSIBILITIES Develop and implement marketing strategies that align with the overall Vision Care strategy, with a focus on market share growth and brand leadership. Lead marketing campaigns that drive the growth trajectory of the contact lens category by driving contact lens penetration, consumption and eye health awareness in India. Leverage deep market insights to formulate innovative go-to-market strategies and business models. Demonstrate a consumer first mindset and own demand generation for the brand Collaborate with cross-functional teams to align marketing efforts with broader company objectives, ensuring cohesive brand messaging. Build and nurture a high-performing marketing team, capable of driving impactful marketing initiatives. Ensure all marketing activities are in compliance with regulatory and ethical standards. Collaborate with regional and functional leaders to ensure marketing strategies are aligned with broader company objectives. Manage marketing budget to invest for sustainable growth while ensuring sound financial and operational stewardship WORKING RELATIONSHIPS Internal: Business Unit Leader, Sales, Professional Affairs, and other cross-functional teams; STAR Cluster and regional marketing teams External: Industry key stakeholders, marketing agencies, and strategic business partners, Eye Care Professionals KEY ACCOUNTABILITIES Strategic Leadership: o Lead the development and execution of Vision Care marketing strategies in India. o Drive the delivery of powerful marketing campaigns to accelerate the contact lens category and eye health trajectory. o Shape and implement strategies to grow category leadership and market share. o Champion consumer understanding and develop consumer insight-based marketing plans to best serve potential and existing contact lens wearer o Demonstrate consumer/ customer centric and digital first mindset o Drive innovation in go-to-market strategies and business models. Financial Performance o Drive competitiveness for the India Vision Care business unit. o Ensure appropriate resource allocation and budget utilization of marketing resources. o Ensure sustainable growth and strengthen business fundamentals. o Lead teams towards the execution of category and connected commerce go-to-market approaches to drive market-leading growth and deliver against business goals. Compliance and Ethical Business Practices: o Advocate for and instill a strong culture of compliance throughout the organization. o Ensure marketing activities are healthcare compliant and based on the Credo. o Adhere to company guideline to ensure financial and operational stewardship in budget management and procurement Team Leadership and Talent Development: o Build, lead, and develop high-performing cross-functional teams. o Guide marketing team and influence cross-functional team in driving execution excellence of business plans o Provide coaching to grow organizational capability, bench strength, and leadership pipeline. o Utilize market insights, customer objectives, and consumer trends to optimize business opportunities. o Ensure right resourcing and investments to support building in-market capabilities. Customer and Stakeholder Relationship Management: o Lead and participate in top-to-top management business reviews with major customers, providing a consolidated view of global, regional, and country implications and opportunities. o Engage with major customers and support market teams in implementing aligned business goals. o Facilitate Johnson & Johnson becoming the preferred partner of choice in the Vision Care sector for optometrists and for key accounts and priority customers. Qualifications REQUIREMENTS Bachelor s degree or above. Minimum of 8 years of experience in marketing within the healthcare or consumer goods sector, with proven success in brand management and marketing strategy. Proven track record of driving category growth and building strong consumer campaigns within the healthcare or consumer goods sectors. Exceptional skills in strategic thinking, marketing innovation, and communication. Strong leadership and stakeholder management abilities. A Strategic thinker with a strong commercial acumen and analytical mind who can drive insights-based marketing disruption A consumer centric, digital -first mindset Results and Performance Driven Preferred (as an Added Advantage) Eye care, retail and health care industry knowledge. Qualification : Bachelors degree or above.

Description National Sales Head - Vision Care India Band Level: 30 Reporting to: Business Unit Leader- Vision Care India PURPOSE The National Sales Head for Vision Care India will spearhead the sales strategy, ensuring robust leadership to drive sales growth and market share expansion in the India market. This pivotal role involves managing and optimizing the sales operations to align with the company s strategic goals. KEY RESPONSIBILITIES Develop and execute sales strategies that are in line with the India Vision Care strategy, aiming for market leadership and customer satisfaction. Oversee the full spectrum of sales operations, with an emphasis on achieving and exceeding sales targets and profitability goals. Facilitate high-level engagement and partnerships with key accounts and priority customers to secure Johnson & Johnson as the preferred partner in Vision Care. Optimize customer and trade spending to ensure effective return on investments and drive market-leading growth. Build and lead a high-performing sales team, fostering a culture of excellence and innovation. Ensure compliance with ethical business practices, maintaining the integrity and standard of operations. Collaborate with regional and functional leaders to ensure sales strategies are aligned with broader company objectives. WORKING RELATIONSHIPS Internal: Business Unit Leader, Marketing, Professional Affairs, and other cross-functional teams; STAR Cluster regional office, Diversion Control Office, APAC External: Key Accounts, Regional Optical Chains, Business Owners, Eye Care Professionals KEY ACCOUNTABILITIES Strategic Leadership: o Lead the development and execution of India's Vision Care Sales and distribution strategy to make it robust around compliance and to drive profitable and sustainable business growth. o Strengthen business and process fundamentals o Shape and implement strategies to grow category leadership and market share. o Demonstrate customer centric and digital first mindset o Drive innovation in go-to-market strategies and business models. Financial Performance o Drive competitiveness for the India Vision Care business unit. o Ensure sustainable growth and strengthen business fundamentals. o Lead teams towards the execution of category and connected commerce go-to-market approaches to drive market-leading growth and deliver against business goals. o Manages & optimizes customer & trade spending to ensure effective return on investments. Compliance and Ethical Business Practices: o Advocate for and instill a strong culture of compliance throughout the organization. o Keep sufficient focus on the anti-diversion framework and best business practices around monitoring and reviewing business periodically. o Ensure all team activities and programs are healthcare compliant and Credo-based. o Focus on customer sell-through and maintenance of healthy trade inventory. Team Leadership and Talent Development: o Build, lead, and develop high-performing cross-functional teams. o Provide coaching to grow organizational capability, bench strength, and leadership pipeline. o Ensure right resourcing and investments to support building in-market capabilities. Customer and Stakeholder Relationship Management: o Build strong customer and internal stakeholder relationships to develop joint business efforts and higher levels of collaboration and growth. o Lead and participate in top-to-top management business reviews with major customers, providing a consolidated view of global, regional, and country implications and opportunities. o Engage with major customers and support market teams in implementing aligned business goals. o Facilitate Johnson & Johnson becoming the preferred partner of choice in the Vision Care sector for optometrists and for key accounts and priority customers. Qualifications REQUIREMENTS Bachelor s degree or above. A minimum of 8 years of experience in sales or strategic account management, with demonstrated success in leading sales teams. Proven track record of driving sales growth and building strong customer relationships within the healthcare or consumer goods sectors. Strong leadership skills with the ability to influence and inspire. Exceptional interpersonal, communication, and negotiation skills. A Strategic thinker with a strong commercial acumen and analytical mind who can drive insights-based business model innovation Results and Performance Driven Preferred (as an Added Advantage) Eye care, retail and health care industry knowledge. Qualification : Bachelors degree or above.

Indicia Worldwide is the only insight and technology-led communications agency with global production expertise. Indicia Worldwide is the only agency that combines creative, data, and technology talent with global production and procurement expertise. We realize ROI for our clients by delivering more engaging, cost-effective, and sustainable experiences across the entire customer journey. How we work makes us unique We ve re-imagined and re-defined the way end-to-end marketing is activated for our clients across the globe. At the heart of our success is a dedicated and diverse community of 700 brilliant people working across 40 markets for over 500 global brands. Together we have built a high-performance culture where everyone can achieve their full potential. As a business, we draw on a rich heritage from the worlds of print & POS, creative production, retail, data, digital, tech, and creative, bringing these disciplines together to support global brands with their omnichannel marketing activation needs. The output: Improved client performance from engaging consumers with brand ideas better, faster, and more cost-effectively across every step of the journey a brand makes to market. Purpose of the role The Growth Director, India will be the heartbeat of driving growth in the production division of the agency. We wish to focus our growth in POS/Print production in India. We are looking for someone with strong local market understanding and subject matter expertise in POS/print production. We have chosen to focus our efforts in India as this market is where we have a strong presence, people, process, and a growing client base, which gives us a platform for growth. This role is about gaining further scale and mass in the production market locally (domestic and global brands). Generating, nurturing, and closing down leads through the entire sales funnel by delivering an exceptional sales experience across all touchpoints is of critical importance to realize our exciting growth ambitions. The Growth Director, India will be expected to gain respect and trust both internally and externally by leveraging their many years of industry experience, sector expertise, and through strong interpersonal and leadership skills. Skills, knowledge, experience, and exposure Focusing on the agency s POS/print production proposition which is underpinned by our data, technology, and sustainability capabilities, the Growth Director will likely have over 7 years of experience in a similar role. Adept and confident engaging with APAC-wide and often global senior procurement and marketing teams around our core production business, noting our positioning of ROI and our effectiveness capabilities (the balance of production efficiency with performance of material). The Growth Director, India will have: Proposition activation: The ability to activate the Indicia Worldwide production (POS/print) proposition in a new business, prospect environment by bringing together teams of subject matter experts and showcasing the strategic application of data and technology differentiators to solve qualified production-based business problems. Consistent team delivery: Experience in working in and helping to shape a regional sales community (within a global function) with a consistent approach to new client experience, enabling the wider business to deliver the proposition through subject matter expertise. Driving Growth: A growth-first mindset. Shaping strategic growth plans to drive relevant new business leads, all by design to meet market and wider APAC regional growth targets. Navigating the proposition bank: The ability to understand and interpret the existing production proposition bank tailoring to prospect needs and strategy by getting closer to client problems to proactively drive the strategic agenda in the conversion of new business. Building the reputation of the global (and regional) growth team: A track record of working in high-performing sales teams. To be seen as a self-starter and set new standards in prospect engagement a brilliant growth leader inspiring wider teams to deliver outstanding work. Mindset to navigate the role Developing growth strategies at a market level with both national and international brands, nurturing relationships with prospects as well as colleagues, and establishing a high-performing outlook to growth requires real skill in processing and navigating business and people situations. The following examples will apply to the Growth Director, India role: An ability to interpret how situations and thinking might evolve in the context of prospect engagement. Proactively seeking out and anticipating potential opportunities for the business and developing corresponding thinking to deliver excellent pitch experiences. Resilience as a growth leader with competency in unlocking capability within multi-disciplinary teams to ensure that numerous requirements can be simultaneously managed without an impact on business performance (e.g., lead generation, marketing content & planning, ABM strategy, pitch/presentation content, etc.). The ability to understand business positions from a number of perspectives. Appreciating the needs of multiple parties to better determine positions in negotiations and business decisions. The skill to interpret, define, and articulate (written and verbal) complex business solutions in a clear and simple way that responds to prospect briefs and challenges. Able to make decisions and set direction according to the time and growth ambitions of the business to meet P&L needs. The softer skills that will help you thrive in this role: To be energized by people. Building diverse relationships with all sorts of people will be a constant source of motivation. Curiosity is fuel. Wanting to know all about a prospect s business, listening to their challenges, and unlocking our proposition in response to qualified and relevant opportunities. The ultimate facilitator, bringing together and...

Role Overview: As the Business Development Manager, you will be responsible for driving the strategic direction, growth, and success of our SaaS products and services. The BDM will be responsible for driving sales and managing client relationships within the real estate sector. This is an individual contributor role that requires a strong background in SaaS sales, deep industry knowledge, and exceptional communication skills. Roles and Responsibilities: Develop and execute a strategic sales plan to achieve revenue targets and expand our client base within the real estate sector. Drive the development and enhancement of SaaS products, leveraging customer insights, market trends, and technological advancements. Build and nurture relationships with key decision-makers and stakeholders at real estate firms, including property developers, asset managers, property managers, and real estate investment trusts (REITs). Understand clients' business objectives, pain points, and challenges, and position our SaaS solutions as value-added tools to address their needs. Conduct thorough needs assessments and solution demonstrations to articulate the benefits and capabilities of our software products. Collaborate closely with internal teams, including Sales Engineers, Customer Success Managers, and Product Development, to ensure seamless implementation and ongoing support for clients. Develop and execute go-to-market strategies for new product launches and market expansions. Drive the entire sales cycle from prospecting and lead generation to contract negotiation and closing deals. Maintain accurate and up-to-date records of sales activities, pipeline management, and client interactions within CRM. Stay informed about market trends, competitive landscape, and industry developments to identify opportunities for business growth and product enhancement. Represent the company at industry events, conferences, and networking functions to promote our brand and establish thought leadership within the real estate sector. Cultivate strategic partnerships and alliances to extend our market reach and drive revenue growth. Monitor customer satisfaction, retention, and renewal rates, implementing strategies to enhance customer loyalty and advocacy. Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field; MBA or equivalent preferred. Minimum of 5 to 8 years of experience in SaaS sales, with a proven track record of achieving and exceeding sales targets. Deep understanding of the real estate industry, including familiarity with property management, asset management, leasing, and investment management processes. Strong business acumen and strategic thinking skills, with the ability to identify and capitalize on revenue opportunities. Excellent communication and presentation skills, with the ability to articulate complex concepts clearly and persuasively to diverse audiences. Demonstrated experience in building and maintaining relationships with C-level executives and key stakeholders. Highly motivated and self-directed individual with a passion for driving results and delivering exceptional customer experiences. Proficiency in CRM software (e.g., Salesforce), Microsoft Office Suite, and other sales productivity tools. Qualification : Bachelor's degree in Business Administration, Marketing, or a related field; MBA or equivalent preferred.

About NTT DATA NTT DATA is a $30+ billion global innovator in business and technology services, serving 75% of the Fortune Global 100. With a strong investment in research and development, NTT DATA is helping organizations and society transition confidently into the digital future. As a Global Top Employer, we emphasize diversity and inclusion in our workplace and aim to provide our employees with opportunities to grow, belong, and thrive. Your Day at NTT DATA The Director, Cost Management for India/APAC will lead a team of commercial professionals responsible for managing the financial controls and construction cost control systems for major data center construction projects across India and the Asia Pacific region. You will be pivotal in ensuring that financial management practices and controls are robust, driving competitive project delivery and establishing strong benchmarks. Key Responsibilities Lead the commercial team and ensure alignment with company objectives, while developing the capabilities of the team for future growth. Develop and manage control systems to ensure accurate and consistent financial assessments of all construction projects, including early-phase budgeting, project cost programs, cost reports, and forecasts. Develop long-term capital planning strategies and detailed funding requests, leveraging internal and external benchmarks to ensure the competitiveness of project budgets. Produce executive-level reports to share accurate financial positions with senior management. Manage cost coding systems and integrate them within financial systems for current and future project planning. Develop and implement key performance indicators (KPIs) to monitor project performance and proactively identify potential risks. Partner with NTT GDC design, engineering, and project management teams to plan projects and maintain control throughout the project life cycle. Work closely with NTT GDC suppliers to meet financial reporting requirements and ensure project budgets are managed effectively. Develop and maintain a program of internal and external benchmarks to guide decision-making. Proactively manage project budgets and provide forecasts based on project risks and opportunities. Oversee project cost reports and ensure compliance with company requirements. Manage change management processes, including cost analysis and audits when necessary. Knowledge and Attributes Strong understanding of the full construction life cycle, with substantial experience managing complex projects across India/APAC. Proven ability to manage cost control systems for complex construction projects. Expertise in budgeting, forecasting, and financial analysis, particularly within large engineering and construction projects. Ability to develop and lead project control systems and manage multiple tasks in a fast-paced environment. Proficiency in Microsoft Office, especially Excel, and Construction Cost Accounting Software. Strong communication and interpersonal skills, with the ability to work collaboratively and manage confidential information effectively. Ability to manage stress and fast-paced environments with resilience and composure. Experience in people management and leading a team of commercial construction professionals. Academic Qualifications and Certifications Bachelor s degree in Finance, Accounting, Construction Management, or related field (MBA is a plus). 10-15 years of experience in construction cost management, including preconstruction planning, cost coding, budgeting, forecasting, and reviewing cost proposals. Experience with Construction Cost Accounting Software. Workplace Type On-site Working (Hybrid arrangement available) Physical Requirements Primarily seated, with occasional walking, standing, and bending. Ability to use a computer terminal for close visual work. Ability to operate technical instruments such as a computer keyboard, mouse, etc. Work Conditions Extensive daily use of computer systems and a reliable high-speed internet connection is required. Travel may be required up to 25%. Qualification : Bachelors Degree in Finance, Accounting, Construction Management, or related field or equivalent education and/or relevant experience. MBA is a plus.

Business Development Manager Flavors & Fragrances (Essential Oils) Location: Mumbai Experience: 10 15 years Work Type: Full-Time About Scimplify Scimplify is a specialty chemicals manufacturing company offering end-to-end solutions from R&D and custom synthesis to large-scale manufacturing and doorstep delivery. Headquartered in Bengaluru, we serve multiple industries including pharmaceuticals, agrochemicals, personal care, and fragrances. We support 500+ businesses across 20+ countries, helping them scale innovative chemicals from lab to commercial production. With over $54 million raised from top investors like Accel and Bertelsmann, Scimplify operates globally with teams in India, Japan, USA, UAE, and Indonesia, comprising 250+ professionals. Learn why Forbes recognizes us as one of the top 100 startups in Asia to watch. Role Overview We are seeking a Business Development Manager to lead and expand our **Essential Oils** division in the fragrances sector. This role involves driving sales, revenue growth, and establishing strategic relationships with clients globally, while building a high-performing business development team. Key Responsibilities Drive sales and revenue growth for the Essential Oils division in the fragrances industry. Identify, develop, and maintain relationships with key clients and new business opportunities. Conduct market research and competitive analysis to identify trends, customer needs, and growth opportunities. Develop and execute marketing strategies to enhance brand visibility and market presence. Collaborate with cross-functional teams to achieve business objectives. Focus on essential oil formulations, blends, and bases for the F&F sector. Qualifications & Skills 10 15 years of experience in sales and marketing within the Essential Oils / Flavors & Fragrances industry. Proven client relationship management and negotiation skills. Strong strategic planning, market analysis, and business development capabilities. Excellent communication, interpersonal, and leadership skills. Benefits & Perks Travel & Mobility: Corporate Uber/MMT, relocation & transfer support, travel policy. Insurance & Wellness: Family health coverage (up to 5 members, 5 L), Employee Assistance Program, onsite medical, emergency support, online doctor consultation. Lifestyle & Engagement: Monthly outings, corporate dinners, trips, parental support (maternity/paternity, daycare). Retirement & Financial: Employee PF contribution, flexible PF, NPS, car lease, salary advance policy.

Job Title: Manager Social Media & Community Engagement Location: Mumbai Department: Digital Marketing Type: Full-Time About the Role We re looking for a creative, data-driven, and proactive Social Media & Community Engagement Manager to own and grow CleverTap s B2B social presence, starting with LinkedIn. In this role, you ll shape our brand voice, drive meaningful engagement, and transform social content into tangible business results. You ll lead strategy, execution, and experimentation across social platforms while building thriving communities and elevating our brand as a thought leader in customer engagement. This is a unique opportunity for someone who s passionate about building influence, driving growth, and turning digital conversations into pipeline impact. Key Responsibilities Social Media Strategy & Execution Own and execute CleverTap s organic and paid social strategy, with a primary focus on LinkedIn (brand and leadership profiles). Create and schedule engaging, high-impact content that reflects brand personality and business goals. Maintain a consistent and compelling brand voice across all social channels. Content Creation & Collaboration Write clear, engaging copy tailored to platform best practices. Collaborate with internal teams, writers, designers, and agencies to produce visual, written, and video content. Trend-jack timely topics and industry conversations to increase brand visibility and relevance. Community Building & Engagement Cultivate a strong B2B community through interactive content, AMAs, webinars, user groups, and discussions. Monitor brand sentiment and proactively manage community feedback and reputation. Partner with thought leaders, influencers, and brand advocates to amplify reach and credibility. Campaign & Growth Management Plan and execute goal-oriented campaigns that drive leads, awareness, and engagement. Test different content types, CTAs, and formats to maximize performance and ROI. Expand into secondary channels (YouTube, Reddit) after establishing LinkedIn success. Analytics, Reporting & Optimization Define KPIs and track social media performance using tools like Sprout, Hootsuite, LinkedIn Ads Manager, and Google Analytics. Analyze campaign performance to generate actionable insights and recommendations. Report outcomes monthly, quarterly, and annually, highlighting growth, engagement, and pipeline contribution. Cross-Functional Collaboration Align social initiatives with broader marketing, product, and brand campaigns. Support launches, events, and announcements with timely, engaging social content. Must-Have Qualifications 6 8 years of experience managing B2B social media and community efforts, with a proven LinkedIn success track record. Bachelor's degree in Marketing, Communications, Journalism, or a related field. Exceptional English writing, editing, and communication skills. Demonstrated ability to grow followers and engagement organically. Hands-on experience with social media platforms, scheduling tools, and analytics dashboards. Experience generating marketing pipeline or demo requests via social. Strong project management and organizational skills. Creative mindset with an eye for design, tone, and storytelling. Comfortable analyzing metrics like CTR, engagement rates, conversions, and reach. Good-to-Have Qualifications Experience working in high-growth startups or managing global social media campaigns. Knowledge of complementary digital channels (SEO, email, events, paid media). Familiarity with influencer programs or brand ambassador initiatives. Understanding of secondary platforms like Reddit, YouTube, and emerging social channels. MBA or advanced degree in Marketing or Communications. Measures of Success LinkedIn Growth: Increase in followers, impressions, and meaningful engagement. Community Engagement: Growth in advocacy, user interactions, and sentiment. Brand Visibility: Improved thought leadership presence and reach. Influencer Impact: Successful partnerships with measurable brand and business outcomes. Pipeline Contribution: Leads and conversions influenced by social campaigns. Operational Excellence: Efficient planning, content delivery, and reporting. Reporting To: Director, Digital Marketing Work on a patent-backed platform with 11 industry innovations at its core. Help scale a product that reaches 3+ billion devices and processes over 30 billion daily events. Be part of a team that champions growth, curiosity, and innovation. Thrive in a dynamic, collaborative environment where your work directly fuels global brand success.

Assistant Sales Manager Converge Location: Mumbai Employment Type: Full-Time About the Role: We are seeking a results-driven Assistant Sales Manager with a strong background in hospitality and F&B sales, particularly in catering, events, and amenities/services management. The ideal candidate will bring at least 3 years of experience working in hotel sales operations, specifically in banquets, catering, or related F&B areas. Experience in room sales is a plus. This role requires close collaboration with City, Corporate Leadership, and cross-functional teams to ensure smooth sales and operations management of the Training Centre. Core Responsibilities: Profitability and Revenue Management Manage and review annual and monthly budgets for the Training Centre. Monitor budget performance in coordination with internal stakeholders. Develop and implement strategies to drive incremental revenue growth. Sales, Operations & F&B Management Oversee sales operations, daily activities, and F&B services of the Training Centre. Develop and execute sales, operations, and event strategies. Coordinate with Marketing and Technology teams to promote sales and events. Collaborate with City training resources to maintain effective sales systems and upselling procedures. Client Experience & Service Excellence Design and implement sales procedures to ensure consistent service delivery. Work closely with internal teams to facilitate smooth cross-departmental collaboration. Conduct regular client feedback surveys to identify opportunities for product and service improvements. Analyze feedback data to drive continuous performance improvements. Inspire and motivate employees to deliver exceptional customer care with attention to detail. Leadership & Team Development Partner with Corporate and City teams to develop and execute sales and operations strategies. Create and enforce SOPs, KPIs, and metrics that enhance revenue, productivity, and service quality. Drive brand partnerships and alliances to elevate client experience and revenue generation. Lead initiatives that improve team performance, processes, and customer satisfaction. Behavioral Attributes: Self-starter with strong business acumen and commercial insight. Excellent problem-solving and decision-making skills. Clear and persuasive communicator with strong relationship-building abilities. Highly motivated with a focus on achieving results and driving change. Detail-oriented and capable of managing multiple high-priority tasks under pressure. Confident decision-maker with excellent organizational skills. Preferred Qualifications: Bachelor s degree (minimum 3 years); qualifications in hospitality, property, or facilities management are a plus. 3+ years of relevant experience in hospitality sales and operations, preferably leading cross-functional teams. Strong customer service orientation and client relationship management skills. Proven track record of continuous improvement and a progressive mindset. If you are passionate about hospitality sales and delivering outstanding client experiences, apply now to join the Converge team and contribute to shaping exceptional event and training centre services. Qualification : Bachelors degree qualifications in hospitality, property, or facilities management are a plus

Group Product Manager Location: Mumbai Hiring Partner: PSS Client: Leading Indian Pharmaceutical Company with Global Presence About the Client: PSS has been exclusively retained to hire a Group Product Manager (GPM) for a top-tier Indian pharmaceutical company known for its strong global operations and leadership in key therapeutic areas. The organization is recognized for innovation, market reach, and a strong portfolio of specialty and branded generics. Job Purpose: The Group Product Manager will play a pivotal role in driving strategic marketing initiatives and life cycle management for a portfolio of brands within the Ortho and Pain Management segment. This role demands close collaboration with cross-functional teams, including sales, medical affairs, regulatory, market access, and global brand teams to ensure commercial success. Key Responsibilities: Strategic Planning & Execution Lead development and implementation of short- and long-term brand strategies aligned with business objectives Drive portfolio growth through profitability, market share expansion, and revenue optimization Partner with Business Unit Heads and Sales Leaders to align marketing strategies with business goals Product Life Cycle Management Own end-to-end Product Life Cycle (PLC) planning and execution Identify growth opportunities across brand maturity stages and proactively mitigate risks Marketing & Promotions Design and execute marketing campaigns, promotional strategies, and communication materials Ensure alignment of campaigns with consumer insights, therapy needs, and market dynamics Lead content development for sales aids, brochures, digital assets, and event collaterals Market Intelligence & Research Conduct primary and secondary research to gather actionable market insights Maintain strong relationships with Key Opinion Leaders (KOLs), prescribers, and advisory boards Use insights to influence brand strategy and stakeholder engagement Stakeholder Engagement & Thought Leadership Represent the company at conferences, congresses, and symposia, both national and international Organize and lead advisory boards, roundtables, and scientific forums Build and manage key relationships with medical professionals, formulary committees, and insurers Budgeting & Performance Tracking Joint ownership of brand budgets including A&P, events, digital, and content creation Track performance metrics, sales trends, and ROI for marketing initiatives Regularly report brand performance and recommend corrective actions Cross-Functional Collaboration Work closely with sales, medical, regulatory, market access, and global teams to ensure strategic alignment Collaborate with external vendors, creative agencies, and digital partners to deliver best-in-class execution Qualifications & Experience: Educational Background: B.Pharm or B.Sc. + MBA (Marketing or Pharma Management) Experience: Minimum of 8 years in pharmaceutical marketing, including significant experience in Ortho or Pain Management segments Proven track record in brand planning, market development, and lifecycle management Strong scientific acumen combined with strategic thinking Excellent communication, stakeholder engagement, and team leadership skills Join a market-leading pharma brand with global reach and high-growth products Influence therapy shaping initiatives in Ortho and Pain Management Be part of an agile and innovation-driven team Lead impactful strategies that improve patient outcomes while advancing your career Qualification : B.Pharm or B.Sc. + MBA (Marketing or Pharma Management)

Job Title: Front Office & Administration Executive Location: Mumbai Experience: 1 3 Years Industry: Healthcare / Diagnostics / Administration Employment Type: Full-Time Job Overview We are looking for a dynamic and professional Front Office & Admin Executive to manage daily front desk and administrative operations at our Mumbai office. This role involves coordinating communication channels, visitor management, basic clerical duties, and supporting backend operations such as travel coordination and document management. Key Responsibilities Handle all incoming and outgoing calls with professionalism and clarity. Maintain and update inward and outward registers for mail and documents. Record and track received cheques in the cheque receipt register. Sort, log, and distribute couriers and deliveries efficiently. Coordinate with the post office for timely pickup and delivery services. Organize and present documents for CMD (Chairman & Managing Director) signatures. Welcome and guide guests and visitors with courtesy and promptness. Manage front desk displays and ensure digital information boards are up to date. Provide administrative support to the travel desk for bookings and arrangements. Assist in scheduling and tracking company vehicle usage and logistics. Oversee first aid supplies and ensure availability in case of minor emergencies. Support day-to-day office administration activities and facility management. Required Qualifications and Skills Educational Qualification: Bachelor s Degree in any discipline. Experience: Minimum 1 3 years of relevant experience in front office management or administrative support, preferably in the IVD (In Vitro Diagnostics) or healthcare industry. Strong communication and interpersonal skills. Proficient in MS Office (Word, Excel, Outlook). Ability to multitask, stay organized, and maintain confidentiality. Pleasant personality with a customer-centric attitude. Opportunity to work in a fast-growing healthcare organization. Be the face of the company by managing front office operations. Collaborate with dynamic teams in administration and logistics. Growth prospects in operations and office management. Apply now if you are looking to build a career in office administration, front desk operations, and corporate support functions in the healthcare industry. Qualification : Bachelors Degree in any discipline.

Job Title: Director Business Development Location: Mumbai, India Company: Glance An InMobi Group Company About Glance Founded in 2019, Glance is a trailblazing consumer technology company operating innovative digital platforms such as Glance, Roposo, and Nostra. Glance s smart lock screen inspires users by delivering relevant content instantly, without the need to search or download apps, and is featured on over 400 million smartphones globally. Roposo revolutionizes live experiences through immersive, creator-led content, while Nostra is the largest gaming platform across India and Southeast Asia. At Glance, we encourage you to dream big, innovate boldly, and make a tangible impact from day one. Collaborate with talented peers, enjoy autonomy with support, and leverage cutting-edge technology to redefine consumer experiences. Our benefits include daily meals, gym facilities, training programs, tech tools, and a pet-friendly office culture. Role Overview We are seeking a dynamic Director Business Development with entrepreneurial flair to lead our ecommerce and dropshipping product sourcing operations. This pivotal role involves driving strategic partnerships, expanding business operations, and spearheading revenue growth through innovative sourcing and market expansion strategies. Key Responsibilities Partnership Development: Identify, research, and onboard strategic partners, suppliers, and affiliates in the ecommerce and dropshipping sectors. Negotiate contracts and pricing to establish mutually beneficial relationships. Strategic Business Planning: Develop and implement sourcing and business development strategies aligned with company goals. Collaborate with senior leadership to set KPIs, define growth targets, and create actionable plans. Market Analysis & Innovation: Conduct comprehensive market research to uncover trends, competitive dynamics, and growth opportunities. Use insights to drive strategic initiatives and product portfolio expansion. Revenue Optimization: Drive revenue growth by introducing and scaling hero and new products within the ecommerce portfolio. Monitor sales and performance metrics, iterating on strategies to maximize profitability and conversion rates. Business Expansion: Explore and evaluate new market entry opportunities and scalable growth avenues for ecommerce/dropshipping. Assess risks and develop market penetration strategies accordingly. Cross-Functional Leadership: Work closely with marketing, operations, and product teams to ensure alignment and execution of business development strategies. Provide leadership and direction to cross-functional teams, fostering collaboration and goal achievement. Qualifications & Experience Master s degree in Business Administration, Marketing, or related field (preferred). Proven track record in business development, sourcing, sales, or partnership management within ecommerce or dropshipping. Strong knowledge of ecommerce trends, technologies, and industry best practices. Excellent negotiation, communication, and interpersonal skills. Strategic thinker with a results-oriented mindset able to thrive in fast-paced environments. Analytical with proficiency in data-driven decision making. Entrepreneurial spirit passionate about innovation and business growth. Qualification : Masters degree in Business Administration, Marketing, or related field (preferred).

BFSI Enterprise Director Location: Mumbai, India As part of our rapidly expanding Enterprise business, we are looking for a BFSI Leader to scale the business in the India region. You will lead a team of professionals and be responsible for multiplying consumption, new customer acquisition, and developing the ecosystem. You will inherit a team of seasoned campaigners, passionate about building a data ecosystem in the India region, technically knowledgeable, and have a desire to help customers and partners succeed. You will report to the Head of Enterprise business, India Region. The Impact You Will Have: Scale a team of motivated Enterprise Account Executives to increase growth in the BFSI domain. Inspire a culture of teamwork, leading with value, and achieving desired customer outcomes. Develop trust-based relationships with customers and partners to ensure long-term success. Encourage learning and ongoing understanding of technical product details and our future product roadmap. Lead our BFSI Enterprise growth plans, ensure forecast accuracy, and drive a predictable, high-growth business. What We Look For: Desire to build a collaborative, inspired team culture. Alignment with our core values: customer obsession, teamwork, ownership, and data-driven decision making. 15+ years of experience building a high-growth sales team serving BFSI customers. Experience in the Big Data, Cloud, or SaaS Sales industry. A history of exceeding sales quotas in similar high-growth Enterprise software companies. Understanding of value selling and structured methodologies (e.g., MEDDPICC, Challenger, Command of Message). Knowledge of developing the partner ecosystem to help grow strategic enterprise territories. Success in implementing strategies for usage and booking-based sales revenue models. Enterprise BFSI experience coupled with Cloud Data & AI experience is highly desirable. About Databricks: Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe, and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. Benefits: At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees.

Job Title: Principal Project Director Operational Risk Management Location: Mumbai, India Experience: 9+ Years About the Role: We are seeking an experienced and dynamic Principal Project Director to lead high-impact projects in operational risk management for financial institutions. In this leadership role, you will manage client engagements, mentor project teams, and provide strategic insights across various risk domains. This is an exciting opportunity for professionals who thrive in fast-paced, global environments and seek to make a tangible impact within the financial services industry. Your Future Employer: A global consulting and technology solutions firm partnering with leading organizations in the financial services sector. Headquartered in India, the firm has a growing international presence and drives digital transformation and regulatory compliance across the APAC, Middle East, and Africa regions. Key Responsibilities: Lead and manage complex projects in operational risk management, including internal controls, SOP development, third-party risk, incident management, and business continuity. Review and validate policies, procedures, frameworks, and risk-control matrices, and actively contribute to Risk Control Self-Assessment (RCSA) initiatives. Independently engage with stakeholders to plan and execute assessments, interpret results, and present documentation that aligns with regulatory requirements. Collaborate with cross-functional teams to define Key Risk Indicators (KRIs), monitor risk thresholds, and integrate incident reporting with loss data frameworks. Contribute to proposal preparation, client presentations, and thought leadership initiatives. Mentor team members and drive project delivery excellence across various risk domains. Key Requirements: 9 12 years of relevant experience in operational risk, fraud risk, internal controls, and related areas, preferably in the BFSI sector or consulting. Educational background in CA, MBA, or other relevant master's programs. Preferred certifications in Project Management or Operational Risk Management (ORM). Strong knowledge of global and Indian risk frameworks and financial services regulations (RBI, SEBI, IRDA). Exposure to GRC tools (e.g., MetricStream, SAP GRC) and strong stakeholder management and team leadership skills. What s in it for You: Lead critical consulting projects for top-tier clients across geographies. Gain exposure to cutting-edge risk management methodologies and global standards. High-ownership role with the flexibility to innovate and influence strategic engagements. Work in a collaborative environment with robust mentoring and leadership support. Attractive performance-based incentives and opportunities for fast-track career growth. Qualification : Educational background in CA, MBA, or other relevant master's programs.

Job Title: Director of Operations Health Insurance Position Summary As the Director of Operations Health Insurance, you will play a pivotal role in strengthening our presence within Travel Operations by applying your expertise in the insurance and operations domain. You will work closely with senior stakeholders to identify and evaluate strategic partnerships, create long-term business opportunities, and drive operational efficiencies across multiple projects and accounts. This position is for professionals with experience in banking, outbound sales, and insurance operations. Your primary focus will be on managing large teams, optimizing business processes, and contributing to overall company success. Key Responsibilities Leadership & Operations Management: Manage and oversee multiple projects and accounts within the insurance domain, ensuring successful execution and alignment with company goals. Lead and manage over 500 FTEs across different geographies, ensuring operational efficiency and team success. Implement and drive company-approved strategies and monitor their impact across operational activities. Align with stakeholders to set strategic goals and make key decisions that guide day-to-day operations. Provide constructive feedback and support to staff from various departments, ensuring continuous growth and high performance. Performance Evaluation & Improvement: Regularly assess and improve business procedures, aligning them with organizational objectives. Use data and metrics to evaluate performance and identify opportunities for improvement. Introduce policies and procedures to enhance overall performance and operational effectiveness. Ensure the safety and adequacy of work environments and implement necessary improvements. Client Relations & Business Development: Foster strong relationships with corporate clients and high-level decision-makers to create new business opportunities. Perform follow-ups with corporate clients and identify potential areas of growth. Contribute to the development of business strategies to approach prospects and expand market presence. Promote continuous improvement in all operational areas by proposing creative solutions. Financial & Budget Management: Review and manage operational budgets, ensuring financial objectives are met. Oversee manufacturing, purchasing, and sales departments to ensure that each division is reaching goals set by leadership. Forecast and control costs to maintain profitability. Review financial information to adjust operational budgets, supporting profitability and business growth. Collaboration & Cross-Functional Integration: Lead coordination between operations, engineering, technology, and customer service divisions to improve workflow and reduce costs. Communicate new directives, policies, and procedures to managers, ensuring clear understanding and smooth implementation. Act as a liaison between different business functions to ensure seamless operations and collaboration. Strategic Planning & Execution: Establish key metrics, guidelines, and standards to evaluate company efficiency and effectiveness. Analyze business procedures and recommend improvements to enhance operational output. Ensure that policies and procedures are followed and communicated effectively across teams. Qualifications Education: Bachelor s degree or higher (preferred). Experience: 10+ years of experience in the insurance sales industry. 10+ years of BPO (Contact Center, Outsourcing) experience, particularly in the health insurance domain. Proven experience managing large teams (500+ FTE) and overseeing operational activities across multiple projects and locations. Experience in managing financials, including budgeting, P&L management, and margin analysis. Strong background in outbound sales with experience presenting to C-level executives. Proven ability to manage complex operations and achieve business goals. Skills & Attributes: Strong negotiation and business management skills. Exceptional analytical thinking and proactive attitude. Strong written and oral communication skills. Excellent interpersonal skills and teamwork mindset. Ability to work under tight deadlines and manage multiple priorities effectively. Attention to detail and accountability in meeting operational objectives. In-depth knowledge of data analysis, performance, and operational metrics. Additional Attributes: Leadership and organizational skills to inspire and manage teams effectively. Experience in formulating and implementing policies to improve operations. A collaborative mindset with the ability to drive integration across various business functions. Extensive experience presenting and negotiating with senior-level decision-makers, including C-suite executives.