Commercial Operations Jobs in Chennai

Domain Expert AR Operations Location: Chennai Department: AR Operations Career Band: Professional II Role Overview: RCM & Denial Management We are seeking a Domain Expert to join our AR Operations team. You will act as a bridge between physicians and U.S. insurance providers, focusing on Revenue Cycle Management (RCM). Your core mission is to review Explanation of Benefits (EOBs), identify claim denials, and drive resolutions to ensure timely and accurate payment collection. Technical Skills & Core Competencies Claims & Denial Expertise: AR Calling: Minimum 1 year of experience in U.S. Insurance follow-ups and professional verbal communication. Denial Management: Deep knowledge of Denials, Appeals, and Referrals processes. Financial Oversight: Understanding of Recoupment issues and ensuring proper payment allocation. EOB Analysis: Proficiency in interpreting complex Explanation of Benefits to identify billing discrepancies. Process & Compliance: RCM Mastery: Thorough understanding of the end-to-end Revenue Cycle Management workflow. Regulatory Adherence: Strict maintenance of HIPAA compliance and patient data confidentiality during all interactions. Professionalism: Ability to maintain high standards of written and verbal communication with international insurance representatives. Key Responsibilities Operational Execution: Insurance Liaison: Execute calls to U.S. insurance companies to resolve outstanding billing issues and claim status. Strategic Resolution: Take decisive action on denied claims, including drafting Appeals and managing Referrals. Billing Accuracy: Identify and rectify billing errors to prevent recoupment and maximize collection efficiency. Team & Reporting: Workflow Efficiency: Work independently and efficiently under the guidance of the Team Leader AR Operations. Documentation: Ensure all actions taken on claims are accurately documented within the RCM system. Minimum Requirements Bachelor s degree or equivalent professional experience. 1+ year of experience specifically in AR Calling within the healthcare sector. Fluent command of the English language (spoken and written). Proven ability to work in a fast-paced environment while meeting quality and compliance benchmarks. Qualification : Bachelors degree or equivalent professional experience

Medical Coder Multispecialty Denials (E/M) Location: Chennai Experience: Minimum 1 Year Department: Revenue Cycle Management (RCM) Employment Type: Full-time Job Summary We are seeking a detail-oriented and experienced Medical Coder specializing in Evaluation and Management (E/M) services to support our multispecialty denial management operations. The ideal candidate will be responsible for analyzing denied claims, identifying coding or documentation issues, and executing effective appeal strategies to maximize reimbursement in line with payer-specific guidelines and compliance standards. Key Responsibilities Review and resolve denied claims related to E/M services across multiple specialties. Analyze clinical documentation and assign accurate CPT, ICD-10, and HCPCS codes. Investigate reasons for denials such as incorrect levels of service, insufficient documentation, or bundling edits. Prepare and submit well-documented appeals based on payer-specific rules and coding guidelines. Collaborate with Accounts Receivable (AR) and billing teams to ensure timely resolution of denials. Ensure adherence to CMS, Medicare, commercial payer, and internal compliance policies. Consistently meet or exceed quality and productivity benchmarks set by the organization. Required Skills & Qualifications Minimum 1 year of experience in E/M coding and denial management. In-depth knowledge of 2021+ E/M coding guidelines and documentation requirements. Experience handling denials in multispecialty environments (e.g., Internal Medicine, Pediatrics, Cardiology, etc.). Familiarity with coding tools (e.g., EncoderPro, 3M, Optum360) and EMR/EHR systems. Strong understanding of payer-specific rules, including Medicare and commercial insurers. Excellent attention to detail, communication, and analytical thinking. Ability to work independently as well as in a team-oriented environment. Preferred Qualifications Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certification (preferred). Previous experience in a US Healthcare RCM setting, especially with denials and appeals workflows. Competitive compensation and incentive structure Career growth opportunities in a high-impact RCM environment Ongoing training and support for certifications and coding updates Collaborative and inclusive work culture

Job Title: Specialist Banking Operations (Disputes & Chargebacks) Location: Chennai Employment Type: Full-time About Zeta: Zeta is a next-gen banking technology company redefining how banks and fintechs build and launch modern financial products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta offers the industry s first fully cloud-native, API-driven banking stack Zeta Tachyon supporting issuance, processing, core banking, lending, fraud & risk, and more, all from a single vendor platform. With over 15 million cards issued globally, Zeta is transforming customer experiences for leading banks and fintechs across global markets. Zeta Tachyon enables: Digital-first cardholder experiences Native embeddable banking support Hyper-personalized card programs Rapid product configuration and launch Real-time innovation via APIs and event streams Next-gen back-office and compliance capabilities Zeta has a global team of 1700+ employees, 70% of whom are in R&D. In 2021, Zeta raised $280 million at a $1.5 billion valuation, backed by SoftBank, Mastercard, and other top investors. About the Role: We re hiring a Cards Dispute & Chargeback Specialist to join our Banking Operations team. In this role, you will manage end-to-end dispute and chargeback operations for debit, credit, and prepaid card transactions. The ideal candidate will have hands-on experience with card network regulations (Visa, Mastercard, RuPay, UPI), strong analytical skills, and the ability to work effectively with cross-functional teams and external partners. Key Responsibilities: Manage the entire dispute lifecycle for debit, credit, and prepaid card transactions. Investigate dispute scenarios such as: Fraudulent transactions Merchandise not received Service not rendered Duplicate billing Other eligible chargeback cases Assess dispute validity per card network regulations (Visa, Mastercard, RuPay, UPI). Execute chargeback processes: representments, pre-arbitrations, compliance cases, etc. Prepare and submit supporting documentation in line with scheme-defined timelines. Collaborate with issuers, acquirers, merchants, customers, and internal teams for case resolution. Stay up-to-date on regulatory guidelines (RBI, PCI DSS) and scheme rules. Track and report key operational metrics: Dispute volumes Aging reports Recovery rates Win/loss ratios SLA adherence Communicate professionally with customers regarding dispute status and outcomes. Support internal/external audits, regulatory reporting, and compliance assessments. Identify areas for process automation and continuous improvement to boost operational efficiency. Required Skills & Competencies: Familiarity with fraud detection tools, dispute management systems, and transaction monitoring platforms. Strong understanding of RBI regulations, PCI DSS, and other financial compliance frameworks. Exposure to process improvement methodologies (e.g., Lean Six Sigma, RPA). Excellent analytical, investigative, and problem-solving skills. Effective communication and stakeholder management skills. High attention to detail with the ability to manage sensitive cases discreetly. Ability to work independently while maintaining team alignment and compliance standards. Qualifications & Experience: Bachelor s degree in Finance, Business Administration, or a related field. 3 5 years of experience in banking operations, fintech, or card processing environments. Minimum 2 years of experience specifically handling disputes and chargebacks. Equal Opportunity: Zeta is proud to be an equal opportunity employer. We are committed to fostering an inclusive workplace that celebrates diverse backgrounds, cultures, and perspectives. We welcome applications from all individuals and believe that diversity drives innovation and success. Qualification : Bachelors degree in Finance, Business Administration, or a related field

Job Title: Group Coordinator Operations Experience Required: 7 15 Years Job Category: Billing Operations Location: Chennai Eligibility: Graduates from any stream About the Role: We are looking for a dynamic and experienced Group Coordinator Operations to join our Billing Operations team. The ideal candidate will have strong expertise in Accounts Receivable (AR) Analysis, experience in team coordination, and the ability to independently handle operational responsibilities. This role demands excellent communication, reporting skills, and a strong understanding of medical billing operations. Key Responsibilities: Perform hands-on AR analysis with accuracy and efficiency. Demonstrate working knowledge of charge entry and payment posting processes. Generate, analyze, and present operational reports for internal and client review. Communicate professionally with clients via email regarding queries and updates. Lead and support a team by fostering collaboration and ensuring daily task completion. Provide guidance and oversight to junior team members, ensuring adherence to quality and performance standards. Manage daily operations independently while contributing as a collaborative team member. Required Skills: Minimum 5 years of experience in AR Analysis. At least 6 months of team handling experience. Excellent oral and written communication skills. Strong interpersonal and team management capabilities. Proficient in MS Office (Excel, Word, PowerPoint). Fast and accurate typing skills. Strong computer literacy and system navigation skills. Job Essentials: In-depth knowledge and hands-on experience in AR Analysis. Working knowledge of charge entry and payment processes. Ability to manage and lead a team while handling day-to-day operations. Strong client communication skills, especially via email. Skilled in report generation and presentation. Qualification : Graduates from any stream

Job Title: Senior Microbiologist Location: Chennai Employment Type: Full-time Company Overview: SGS is the world s leading inspection, verification, testing, and certification company. Known globally for quality and integrity, we employ over 94,000 people across 2,600+ offices and laboratories worldwide. Position Summary: We are seeking a highly skilled Senior Microbiologist to join our Chennai laboratory team. The ideal candidate will have comprehensive experience in microbiological testing, method validation, and compliance with regulatory and quality standards related to food, water, and agricultural products. Key Responsibilities: Perform routine microbiological and biochemical laboratory tasks as assigned Maintain accurate records and documentation per laboratory standards and quality system requirements Complete method validations and compile related data, reports, and spreadsheets Review and confirm test results before forwarding for report generation Ensure strict adherence to laboratory safety protocols for chemical and microbiological work Be flexible to work additional hours or shifts when necessary Assist with audit documentation review and ensure compliance with lab specifications Conduct biological testing operations aligned with lab accreditation standards Work collaboratively within a team while maintaining adaptability to meet quality objectives Focus on microbiological testing in compliance with NABL certification and approvals from EIC and BIS Qualifications: Essential: M.Sc. in Microbiology Desirable: M.Sc. or B.Tech in Chemistry, Biochemistry, Microbiology, Food Technology, or Biotechnology Experience: 4 to 8 years of relevant experience in a commercial testing lab focused on microbiological analysis of natural, food, and agricultural products Strong knowledge of ISO 17025 and regulatory standards including BIS, EIC, APEDA, and NABL Expertise in microbiological test scope assessments per Codex, EU, and FSSAI food product standards Proficiency in spectrophotometry measurements, method optimization, validation, and verification Qualification : M.Sc. or B.Tech in Chemistry, Biochemistry, Microbiology, Food Technology, or Biotechnology

Job Title: Executive Chemist Location: Chennai Employment Type: Full-time Company Overview: SGS is the world s leading inspection, verification, testing, and certification company. Renowned globally for quality and integrity, we operate with over 94,000 employees across more than 2,600 offices and laboratories worldwide. Position Summary: We are looking for a detail-oriented Executive Chemist to join our Chennai laboratory team. The ideal candidate will have solid experience in chemical and biochemical testing within the food, water, and agricultural sectors, ensuring compliance with quality and regulatory standards. Key Responsibilities: Execute all assigned routine chemical testing tasks accurately and efficiently Maintain proper documentation and records related to laboratory analyses Conduct method validations and prepare related data, spreadsheets, and supporting documents Verify test results and forward them for report generation Adhere strictly to laboratory safety protocols for chemical and microbiological work Work flexible hours, including extra shifts when required Ensure complete and compliant documentation in line with quality management systems Review and finalize audit documentation ensuring all requirements are met Accurately record laboratory actions as per specifications Demonstrate thorough understanding of chemical analysis techniques used in testing Support chemical testing operations required for lab accreditation Qualifications: Essential: M.Sc. in Chemistry Desirable: M.Sc. or B.Tech in Chemistry, Biochemistry, Microbiology, Food Technology, or Biotechnology Experience: 3 to 6 years of relevant experience in a commercial testing lab focusing on physicochemical analysis of natural, food, and agricultural products Ability to assess nutritional values in FSSAI-defined food products Strong understanding of spectrophotometry measurements Knowledge of method optimization, validation, and verification Familiarity with regulatory standards and requirements of BIS, EIC, APEDA, and NABL Qualification : M.Sc. or B.Tech in Chemistry, Biochemistry, Microbiology, Food Technology, or Biotechnology

Delivery Engineer DA Robotics (Drone Pilot) Location: Chennai (Work from Office & Field) Job Type: Full-Time Experience: 1 1.5 Years (Freshers with solid UAV training also considered) Job Overview We are seeking a passionate and technically proficient Drone Pilot (Delivery Engineer DA Robotics) to join our UAV operations team. This role involves data acquisition through drone operations for industrial asset inspections, mapping projects, and other aerial data collection assignments. The ideal candidate should have strong engineering fundamentals, hands-on experience with UAV flying, and the ability to work independently on field assignments with minimal supervision. Key Responsibilities Execute drone flights following standard operating procedures across industrial environments for: Industrial asset inspections Area and asset mapping Perform data acquisition and ensure quality deliverables aligned with client requirements. Conduct on-site drone operations with strict adherence to safety standards and best practices. Maintain and troubleshoot UAVs, ensuring operational readiness and minimizing downtime. Handle inventory management, including drone components and accessories. Prepare and submit field reports, documentation, and data logs after each assignment. Collaborate with the operations team for scheduling and deployment to client sites. Be ready for frequent field travel based on project needs. Qualifications & Experience Education: B.E./B.Tech in any Engineering discipline (Minimum 60% aggregate). Experience: 1 1.5 years of professional drone flying experience in industrial or commercial sectors. Freshers with 6+ months UAV flying experience (including training hours) will be considered. UAV Flying Experience: Minimum 25 30 flying hours (must include training and hands-on flight hours). Strong understanding of UAV systems, components, and routine maintenance. Required Skills Proficient in safe and stable drone flying techniques under various conditions. Ability to operate UAVs for data collection with precision and consistency. Familiar with UAV hardware/software troubleshooting and maintenance. Strong sense of responsibility, safety awareness, and professionalism. Comfortable working in remote client locations and industrial environments. Effective communication and documentation skills. Willingness to travel extensively based on field requirements. Training & Deployment Initial training will be conducted at our Tharamani, Chennai office. Post-training, candidates will be deployed to client locations as per project needs. If you are passionate about drone technology, field operations, and industrial innovation, and want to build your career in UAV-based solutions, this role offers a hands-on, impactful opportunity in a fast-growing tech domain. Qualification : B.E./B.Tech in any Engineering discipline (Minimum 60% aggregate).

Job Title: Resource Fulfilment Lead Temenos T&M (Global, Commercial Ownership) Location:Chennai, India Job Type: Full Time Experience: 12 15 years in BFSI IT services with hands-on experience in Temenos skill fulfilment, global talent orchestration, and commercial closure. Job Summary: We are seeking a commercially savvy, Temenos-skilled Resource Fulfilment Lead to manage end-to-end fulfilment of Time & Material (T&M) requirements for global banking clients. This role demands complete ownership from requirement validation to candidate onboarding, rate negotiations, margin protection, and SoW finalization while working closely with Sales, Delivery, Recruitment, and internal CoEs. You will act as a business enabler to ensure fulfilment speed, skill fit, and revenue assurance across global markets. Required Skills & Experience: Extensive knowledge of Temenos implementation roles across functional, technical, and digital tracks. Strong understanding of T&M pricing, rate structures, and margin management. Hands-on experience working with recruitment, sales, and delivery functions in a global context. Experience finalizing and reviewing Statements of Work for resource fulfilment. Exposure to global staffing (e.g., GCC, LATAM, Europe, APAC) and associated visa/work constraints. Strong commercial acumen with revenue accountability mindset. Highly organized, proactive, and driven by fulfilment SLAs and revenue realization. Proficient in staffing CRMs, Excel trackers, and fulfilment dashboards. Ability to multitask and handle high-pressure demands from multiple regions. Education: Bachelor s degree in Business, Engineering, or Human Resources. MBA or certifications in Commercial/Contract Management are a plus. Key Responsibilities: Act as the end-to-end SPOC for all Temenos T&M fulfilment requirements globally. Understand skill needs across Temenos Transact, Infinity, Analytics, Payments, etc. Work with Sales and Delivery to validate roles, rates, location constraints, and onboarding timelines. Partner closely with the Recruitment team to source candidates aligned to skill, geography, and cost. Drive rate negotiations, approve commercials, and protect target margins. Finalize Statements of Work (SoWs) in collaboration with legal, finance, and delivery. Maintain fulfilment dashboards, skill pipeline visibility, and upcoming requirement planning. Understand market trends and advise where to source, how to price, and when to hire. Track fulfilment-to-billing cycle time and reduce revenue leakage. Proactively flag fulfilment risks and propose mitigation options (e.g., vendor support, internal ramp-ups). Coordinate closely with internal CoEs to identify early roll-offs and potential redeployments. Qualification : Bachelors degree in Business, Engineering, or Human Resources

Senior Fullstack Engineer Linarc is hiring a talented Senior Fullstack Engineer with strong experience in building and delivering high-performing web applications. Do you love working in a fast-paced tech startup environment? We re looking for you! You are someone who is talented in making data-driven decisions and wants to lead our web team to deliver. About Linarc Linarc is a cloud-based collaborative construction management platform that powers project and operations management in the building industry. With a suite of web-based and mobile applications, construction professionals can manage their projects from anywhere, be it the office or the field. User persona-based web consoles provide various contractors, architects, engineers, builders, and owners access to their mission-critical data and drive their projects from conception to completion. Dedicated mobile applications help project managers, foremen, crew members, and other field workers access the project assets, record their activities, report their concerns, and track crew/equipment deployments, fieldwork progress, and more. The integrated system enables contractors to manage their portfolio of projects with material procurement, allocation of the crew, equipment, and other resources, and track projects schedule/financial performances and more. Predefined and customizable workflows automate step-by-step forwarding of critical project documents to the responsible stakeholders for their actions, throughout their life-cycle, from creation to approval and closure. Intuitive and informative dashboards and reports provide statistical information on various parameters and metrics crucial for continuous monitoring and making data-driven decisions to minimize schedule and budget overruns. Third-party app integrations supplement various project management activities like scheduling, budgeting, digital singing, online storage, and more. Linarc puts high-tech and cost-effectiveness together in a platform for the construction industry. The innovations and automation make project owners and construction professionals focus on what matters - quality, cost, and schedules. Linarc takes care of the rest. We serve mid to large-scale construction firms, like developers, builders, and contractors in the residential, commercial, industrial, structural building, and retail sectors. CORE RESPONSIBILITIES: Build highly scalable, responsive multi-browser web applications. Mentor, train and manage a team of front end developers. Work with the design team and convert design to component based modules. Work with API team to build scalable backend code. Plan and build development sprints. Architect web front end to support modules, user roles and access permissions. Setup and manage CI/CD pipelines for seamless deployment in various environments. REQUIRED SKILLS & QUALIFICATIONS: 5+ years experience in building scalable web applications. Front end javascript experience in Asynchronous coding - preferably in VueJs or ReactJs. Proficient with the JavaScript language and its modern ES6+ syntax and features. Proficient with Vue.js/React framework and its core principles such as components, reactivity, and the virtual DOM. Familiarity with the Vue.js or React ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js. Good understanding of HTML5 and CSS3, including Sass. Understanding of server-side rendering and its benefits and use cases. Ability to write efficient, secure, well-documented, and clean JavaScript code. Experience with both consuming and designing RESTful APIs. Backend experience in Python/Django ORM, Postgres or other relational DB, MongoDB, Firebase. Keen understanding of network protocols, including REST API, socket.io, in memory db like Redis. Experience building real-time chat based solutions. Functional programming, multi-browser support and multi-device. Must be an expert in database design & APIs. Expertise in AWS infrastructure, GIT, CI/CD Pipelines, and unit testing. Comfortable with node.js, Rails and any IDE. Must be a proficient developer able to write modular, readable and reusable code. Must understand agile method, sprint methodology, GitLab, YouTrack, Slack, or any such tools. Experience in cloud architecture, SaaS model. Experience in agile development, sprint methodology. Ability to work at an early-stage startup. Highly organized and a self-starter. Ability to work well remotely with a distributed team across multiple time zones. Strong ownership of work, reliable and able to handle multiple competing priorities. Strong communication, teamwork skills and excellent attention to detail. Can motivate and mentor developers. A data-driven approach to decision making with a drive to succeed. PREFERRED QUALIFICATIONS & SKILLS: Engineering Degree or advanced degrees in Physics or Mathematics. Experience in remote working and managing teams. Strong analytical and problem-solving skills. Your primary focus will be delivering interactive Vue js applications. Startup or product development experience. Passion for building category-defining products. Perpetual learner. Communicator, team player, independent contributor, team lead. Skills: Python, React.js, MySQL, NodeJS (Node.js), Java, Vue.js and MongoDB.

Job Title: New Associate Commercial Real Estate Accounting Reports Skill Requirement: Commercial Banking Commercial Real Estate Accounting Reports Qualifications: Any Graduation Experience: 0 to 1 year About Accenture Accenture is a global professional services company with expertise in digital, cloud, and security solutions. With unmatched experience across 40+ industries, we provide Strategy & Consulting, Technology & Operations, and Accenture Song services, powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our team of 699,000 professionals drives innovation and human ingenuity to serve clients in over 120 countries. We embrace change to create value and success for clients, employees, shareholders, partners, and communities. Visit us at www.accenture.com. Job Overview As a New Associate in the Commercial Real Estate Accounting Reports team, you will support clients in addressing quality and productivity challenges, keeping up with customer expectations, and ensuring business sustainability. Our Corporate & Wholesale Banking team facilitates trade finance transactions while ensuring regulatory compliance and risk mitigation. This includes servicing mortgage banks and financial institutions by handling: Interest, principal, and escrow payments Monthly payment statements and collections Record-keeping of payments and balances Managing tax and insurance payments, including escrow and impound funds Fund remittance to note holders and delinquency follow-ups Key Responsibilities Analyze and resolve lower-complexity problems within the assigned scope Collaborate with peers within Accenture and provide updates to supervisors Limited exposure to clients and Accenture management Receive moderate instructions for daily tasks and detailed guidance for new assignments Contribute as an individual team member with a focused area of work Work may require rotational shifts Required Skills & Qualifications Flexibility to work in US shifts Preferably commercial banking experience Strong communication skills Relevant work experience in commercial banking operations Build your career in commercial real estate accounting Work with a dynamic and global organization Gain valuable experience in corporate & wholesale banking If you are looking to grow your career with a world-leading company, this is the opportunity for you! Qualification : Any Graduate

Operations IT Data Technologist About Dow At Dow, we put people first and are committed to integrity, respect, and safety for our employees, customers, and the planet. We are a diverse community of relentless problem-solvers who thrive on collaboration, innovation, and the pursuit of a sustainable future. By leveraging science and technology, we help transform industries and shape the world we live in. If you're looking for a meaningful and challenging role, you're in the right place. About the Role As an Operations IT Data Technologist, you will play a key role in data management and system optimization within manufacturing facilities. You will lead and support projects, manage SAP Master Data Configuration, and ensure alignment across global operations. This role requires a strong understanding of maintenance and operations, along with expertise in SAP, data analytics, and IT systems. Responsibilities Manage and optimize master data, including the global Maintenance, Repair, and Operating (MRO) supplies catalog and SAP configurations. Ensure data alignment across global manufacturing sites. Lead projects involving data transfer (e.g., moving data to a tenant in case of divestiture). Analyze and improve data processes, utilizing methodologies such as data mining, statistics, visualization, optimization, and simulation. Facilitate collaboration between site maintenance, production leaders, and business end users to drive continuous improvement. Provide expertise in Operations ITOT, ensuring system effectiveness, training, troubleshooting, and targeted improvements. Align global priorities within a defined business process area to maximize value. Qualifications Bachelor s degree in Engineering, Manufacturing, or a related field. 10+ years of experience in maintenance, operations, or IT-related roles in a manufacturing environment. Strong leadership and facilitation skills to drive improvement initiatives. Skills & Technical Expertise SAP BO Data Services (BODS) SAP HANA / LSMW SAP Information Steward Mass data loads in SAP Tableau for data visualization Fluency in English and experience working in a global environment Additional Information Relocation assistance is not available for this position. Flexibility to work across international time zones may be required. Total Rewards & Benefits Competitive Salary & Bonus Equitable and market-competitive pay with performance-based incentives. Career Growth Extensive learning, mentoring, and development opportunities. Retirement & Financial Planning Savings plans, employee stock purchase programs, and financial education resources. Health & Wellbeing Robust medical, life insurance, and mental health support. Flexible Work Culture Role-based flexibility for work-life balance. Parental Leave & Family Support Paid leave for new parents and caregivers. Time Off & Volunteer Programs Paid vacation, volunteering opportunities, and Employee Resource Groups (ERGs). On-Site Fitness & Discounts Gym memberships, shopping discounts, and travel insurance (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science. With 1,000+ employees, our manufacturing sites, innovation centers, and commercial offices drive advancements in packaging, infrastructure, automotive, and consumer care. We are Great Place to Work Certified and actively support Corporate Social Responsibility (CSR) initiatives that empower women, children, and differently-abled individuals through technology and employee volunteerism. Join Our Team & Make an Impact! At Dow, diversity is our strength, and we are committed to equal opportunities for all. If you need any accommodations during the application or interview process, please let us know. Apply now and be part of a global team shaping the future through science and innovation!

Job Title: Center Manager / Branch Manager Experience Required: 5 7 Years Location: Chennai Job Summary: We are seeking an experienced and proactive Center Manager / Branch Manager to lead and manage the daily operations of our training center. The ideal candidate will be accountable for meeting business objectives, ensuring high service standards, and maintaining smooth coordination among various internal teams. This role requires strong leadership, sales, and administrative capabilities. Key Responsibilities: Drive business performance to meet sales targets and operational objectives. Oversee and manage daily center operations, including front desk activities and task scheduling. Collaborate effectively with internal teams including SEO, sales, training, and placement departments. Monitor and ensure that trainers and placement teams follow standardized best practices. Coordinate and resolve student-related issues by liaising with the appropriate departments. Ensure high standards of student service and satisfaction at all times. Maintain accurate accounting records and oversee timely collection and deposit of student payments. Manage requests related to facility maintenance, repairs, and other operational issues. Uphold the organization's values and contribute actively toward achieving business goals. Required Skills & Qualifications: Proven experience (5 7 years) in sales, operations, and customer service, preferably in an educational or training environment. Strong communication skills in Tamil, English, and at least one additional regional language (Hindi, Malayalam, Kannada, or Telugu). Proficiency in MS Excel and MS Office. Excellent counseling, negotiation, and people management skills. Ability to guide the center to meet or exceed monthly performance targets. Willingness to learn continuously and adapt to new processes. Team-oriented mindset with leadership capabilities. Flexibility to work from alternate locations as needed.

Job Title: Manager / Senior Manager Operations Experience Required: 7 15 Years Job Category: Billing Operations Location: Chennai Eligibility: Graduates from any stream Work Mode: Work from Office Job Summary: We are seeking an experienced and strategic Manager / Senior Manager Operations to lead and oversee our end-to-end Revenue Cycle Management (RCM) operations. This role requires deep domain expertise in medical billing, strong leadership, and the ability to manage teams, clients, and data-driven decision-making effectively. Key Responsibilities: Lead and manage end-to-end RCM processes including Charge Entry, Payment Posting, and AR Management. Oversee daily operations and ensure quality, productivity, and process compliance. Manage and mentor teams; provide guidance, support, and performance feedback. Build strong relationships with clients through effective communication via email and calls. Drive data-driven decision-making through data analysis, report generation, and delivering presentations to management. Contribute to operational planning including transition management and FTE forecasting. Collaborate cross-functionally to improve process efficiency and resolve escalations. Maintain a high standard of professionalism, confidentiality, and integrity. Required Skills & Qualifications: Minimum 12 years of experience in end-to-end RCM operations. At least 3 to 5 years of experience in managing and leading teams. Strong oral and written communication skills. Excellent interpersonal skills and ability to work collaboratively or independently. Proficient in MS Office, especially Excel and PowerPoint. Demonstrated experience in client handling, data reporting, and process transitions. Job Essentials: Hands-on experience with Charge Entry, Payment Posting, and AR functions. Experience in handling client communications and escalations. Expertise in data analytics, reporting, and presenting business insights. Proven track record in transition planning and workforce (FTE) management. Qualification : Graduates from any stream

Job Title: Branch Manager Gold Loan Department: Sales Location: Chennai Job Type: Full-Time | Permanent Reporting To: Business Manager Gold Loan Job Purpose: As the Branch Manager Gold Loan at TVS Credit, you will be responsible for overseeing the end-to-end operations and business performance of your branch. This role focuses on driving gold loan disbursements, managing branch operations, leading the team, ensuring compliance, and delivering exceptional customer service. Your leadership will directly impact profitability, asset quality, and customer retention. Key Responsibilities: Branch Operations & Business Growth: Manage the gold loan portfolio for the branch and ensure sustained business growth. Lead all operational aspects including loan disbursements, cash management, gold vault handling, customer onboarding, and compliance with internal policies. Drive local marketing activities and outreach programs to increase brand visibility and customer acquisition. Team Leadership & Development: Lead, coach, and mentor branch staff to maintain a high-performance culture. Conduct periodic training and skill-building sessions to ensure the team is up-to-date with policies, processes, and customer handling practices. Performance Monitoring & Reporting: Analyze branch performance data and prepare regular reports on business KPIs, including disbursement targets, collections, and operational metrics. Leverage insights for decision-making and strategic improvements in the branch s gold loan portfolio. Customer Engagement & Retention: Ensure high standards of customer service and relationship management to drive loyalty. Act as a trusted advisor to clients throughout their gold loan lifecycle, resolving issues efficiently. Credit Quality & Collections: Maintain gold loan portfolio quality through proactive customer follow-up and timely collections. Monitor and control Non-Performing Assets (NPAs) and ensure adherence to internal risk thresholds. Valuation & Compliance: Oversee accurate valuation of pledged gold using standard techniques (e.g., scratch test, acid test, flexibility test). Ensure secure storage of gold and cash within the branch, following vault protocols and audit guidelines. Comply with all internal audit, risk, and regulatory standards during day-to-day operations. Risk Management & Security: Monitor opening and closing protocols for branch operations to maintain compliance and security standards. Ensure safety of gold and financial assets through rigorous branch-level checks and controls. Qualifications & Experience: Education: Bachelor s or Postgraduate Degree (MBA in Finance preferred) Experience: Minimum 6 years in Gold Loan operations, preferably in NBFCs or Banks Key Functional Competencies: Deep understanding of gold loan valuation, pricing, and schemes. Experience in branch-level P&L management. Familiar with loan origination systems (LOS), LMS, and CRM platforms. Strong knowledge of risk management, audit, and compliance processes. Behavioral Competencies: Leadership: Ability to manage and motivate a team effectively. Analytical Thinking: Data-driven decision-making. Customer Orientation: Strong service mindset. Communication: Excellent interpersonal and verbal skills. This is an opportunity to lead one of the most critical and fast-growing business verticals in TVS Credit. You ll work in a performance-driven culture, take ownership of a branch, and directly contribute to the company s growth while empowering local communities through gold-backed financing. Qualification : Bachelors or Postgraduate Degree (MBA in Finance preferred)

Shift Incharge Production Location: Chennai Experience: Minimum 5+ years Qualification: BE / Diploma Mechanical / Plastics / CIPET Industry: Polymer Auto-Components Job Description: As a Shift Incharge Production, you will be responsible for overseeing and managing the daily production activities on your shift, ensuring targets are met with quality and efficiency. You will collaborate closely with the Section Incharge, Maintenance, and Quality teams to optimize plant operations and maintain safety standards. Key Responsibilities: Participate in daily review meetings with the Section Incharge to understand production targets, in-house rejection (IHR) targets, maintenance schedules, and discuss any deviations. Analyze previous shift/day production performance; compare against targets and plan corrective actions to recover losses. Develop and implement a work plan for production activities aligned with daily production requirements. Oversee the end-to-end production process including all cell operations to ensure achievement of production targets. Identify and control production bottlenecks to maximize plant efficiency. Resolve operational issues impacting production capacity; escalate critical problems to the Section Incharge. Coordinate with maintenance teams to prioritize maintenance requests minimizing machine downtime and limiting breakdowns to 3-4%. Monitor actual production versus scheduled production; analyze deviations and implement corrective measures. Track consumables usage per product unit to optimize utilization and control manufacturing costs. Analyze daily in-house rejection (IHR) data, identify root causes, and support implementation of corrective actions to reduce wastage. Implement process improvements suggested by supervisors and participate in Kaizen and continuous improvement initiatives. Provide inputs for improving plant operating procedures to enhance quality and system performance. Ensure proper documentation and maintenance of QMS records, logbooks, safety documents, and other production data. Report and investigate all HSSE incidents; ensure timely execution of preventive actions. Conduct regular training and safety talks for production staff and contract workforce on HSSE, legal, environmental, and fire safety compliance. Facilitate internal and external audits to ensure compliance with all applicable production, environmental, health, and safety regulations. Job Requirements: BE / Diploma in Mechanical, Plastics, or CIPET. Minimum 5 years of experience in production, preferably in Polymer Auto-Components manufacturing. Strong knowledge of production planning, quality control, and maintenance coordination. Familiarity with HSSE standards and compliance. Proven ability to lead teams, manage workflows, and resolve operational challenges. Qualification : BE / Diploma in Mechanical, Plastics, or CIPET

Manager, Country Operations (India) Location: Chennai, India Team: Teleport (AirAsia's logistics arm) Focus: Air Freight Operations, Ground Handling & 3PL Coordination Teleport is reimagining logistics across Asia. Every day, we move cargo through 100+ airports fast, secure, and efficiently. Our goal? Be the go-to end-to-end delivery solutions provider in Asia. To do that, we need leaders who thrive in a fast-paced, startup-like culture. About the Role We're looking for a hands-on Country Operations Manager to take ownership of our air cargo operations in India. You ll lead day-to-day operational performance, work closely with Cargo Terminal Operators (CTOs), ground handling teams, customs, and 3PLs, and act as the key link between strategy and execution. This is a dynamic, multi-disciplinary leadership role with a strong focus on process improvement, stakeholder engagement, and operational excellence. What You'll Be Doing A Day in the Life Operations Management Oversee daily air freight operations: loading, unloading, handling Ensure shipments (including hazardous goods) comply with all legal & safety regulations Conduct toolbox meetings, weekly/monthly ops reviews, and lead operational briefings Maintain SLA adherence for shipment movement and handover Performance & Process Improvement Monitor key KPIs and operational costs (fuel, packaging, etc.) Drive productivity optimization through staffing, capacity, and resource planning Lead new initiatives to reduce CPP (cost per parcel) and enhance delivery timelines Analyze fleet/community budgeting and forecast volumes to scale delivery capacity Stakeholder & Partner Engagement Coordinate with CTOs, airport authorities, freight forwarders, and internal departments Onboard and manage 3PL vendors with performance tracking Respond to customs-related inquiries and ensure timely, compliant declarations Team Leadership & Training Resolve staff conflicts, motivate teams, and handle feedback loops Design and roll out training/coaching programs for ground teams and couriers Implement safety and compliance initiatives to maintain operational integrity What You Need to Succeed Must-Have Skills Excellent communication and interpersonal skills (English fluency required) Strong data accuracy and reporting skills Proficiency in Microsoft Office and operational software High attention to detail accuracy is non-negotiable Hands-on experience leading logistics or operations teams Leadership Style We Value Willing to roll up your sleeves lead by example Biased for action speed > perfection Transparent, proactive communicator Goal-focused, flexible on execution People-first mindset we treat our team with respect and empathy At Teleport by AirAsia, we don t just move cargo we move fast, solve hard problems, and build the future of logistics across Asia. You ll get the chance to lead meaningful projects, work with cross-functional teams, and shape the country-level operations strategy. We embrace diversity and are proud to be an equal opportunity employer. Everyone is welcome here. Apply now and help us change how Asia delivers.

Job Title: Head (Global) After Implementation Support Location: Chennai, India Experience: 20 25 Years Qualification: Engineering Degree or Equivalent Role Overview: We are looking for an accomplished leader to head our Global After Implementation Support function. This critical role demands extensive experience in managing large-scale customer support operations for complex software products, preferably within HR or SaaS domains. The successful candidate will be responsible for delivering exceptional support services to a global customer base, driving operational excellence, and fostering continuous improvement in customer experience. Key Responsibilities: Lead and manage a large global support organization, including L2 and L3 teams, servicing over 250 customers worldwide. Oversee multiple teams: Product Team: Responsible for product design, architecture, engineering, and strategic vision. Implementation Team: Works closely with clients during installation, training, and the entire implementation lifecycle. Global Support Team: Handles customer queries, bug fixes, and change requests post-implementation. Managed Services (HRP Product Line): Operates payroll and other HR services for clients, comprising approximately 700 employees. Ensure timely resolution of issues in line with agreed Service Level Agreements (SLAs). Review and prioritize change requests, escalations, service requests, and monitor overall customer satisfaction. Establish and enforce global standards for operations, including ticket management, status reporting, customer communities, and issue deflection mechanisms. Act as the Voice of the Customer by identifying and driving necessary changes to product features and internal processes that enhance customer experience and operational efficiency. Forecast demand and build a high-performing team through recruitment, development, and retention of talent. Lead initiatives to improve product technical stability, proactively managing recurring issues and enhancing overall product reliability and performance. Optimize operational profitability, ensuring efficient resource utilization while maintaining sold margins. Collaborate closely with product development and implementation teams to ensure a seamless and consistent customer journey. Maintain compliance with ITIL best practices and adhere to stringent data security protocols. Qualifications & Experience: 20 to 25 years of professional experience, including at least 10 years in senior leadership roles managing customer support or after-sales service functions. Minimum 15 years in customer-facing roles with extensive experience in customer support for complex software products. Strong background in HR products or SaaS environments supporting high-volume case loads is highly preferred. Proven track record in managing and scaling large teams (100+ members). Exceptional communication, leadership, and stakeholder management skills. Ability to lead cross-functional teams across multiple geographies and cultures. Ideal Candidate Attributes: Strategic thinker with a customer-first mindset. Strong operational focus with a hands-on approach to problem-solving. Experienced in driving organizational change and process improvements. Skilled at balancing customer satisfaction with business objectives. Adept at forecasting demand and managing resources efficiently. Qualification : Engineering Degree or Equivalent

Assistant Manager SOM (Support Operations & Maintenance) Location: Chennai (Work from Office) Job Type: Full-Time Experience: 3 to 6 Years (with at least 1+ year in a lead/senior role) About the Role We are looking for a proactive and people-oriented Assistant Manager SOM to join our Chennai HQ. This is a hybrid role that blends technical product support, process optimization, and team leadership. You'll play a key part in driving daily operations, mentoring the support team, optimizing processes, and ensuring timely and high-quality deliverables. Key Responsibilities Serve as the point of contact for support escalations and team-related queries. Troubleshoot client-side issues and provide clear resolutions or workarounds. Deliver exemplary support to both internal and external stakeholders. Analyze and improve end-to-end product support processes. Lead automation initiatives to reduce manual work and streamline workflows. Monitor SLA/KPI compliance, proactively addressing potential delays. Take ownership of team outputs and deliverables, ensuring consistency and quality. Maintain and contribute to internal documentation and knowledge bases. Provide insights from support trends to aid product and customer experience improvements. Promote a collaborative, learning-focused team culture. Identify skill gaps and recommend training/tools for team development. Manage and track support tickets, ensuring timely resolution and SLA adherence. Collaborate cross-functionally using support tools and integrations. Utilize browser DevTools to inspect HTML/CSS, debug JS errors, and analyze console logs. Acceptance Criteria Experience: 4 6 years in customer/product support. 1+ year in a leadership or senior support role. Technical Skills: Proficient with Jira or similar support platforms. Strong debugging skills using browser developer tools. Knowledge of HTML, CSS, JavaScript errors, caching, and browser compatibility. Experience with RESTful APIs testing and debugging via Postman or similar tools. Familiar with user authentication, including SSO (SAML, OAuth2). Understanding of network fundamentals: DNS, HTTP/S, SSL, proxies, firewalls. Soft Skills: Strong communicator with excellent people management skills. Strategic thinker with a tactical mindset for driving support success. Adaptable and capable of handling multiple priorities. Willingness to work in shifts and travel on-site when required. If you're passionate about leading support teams and driving operational excellence, apply now to become part of a growing, customer-centric organization.

Operations Head Manufacturing Location: Chennai Mission: We are seeking an experienced Operations Head to lead and manage standardized manufacturing and production methods. The ideal candidate will drive continuous improvement initiatives, ensure operational excellence, and align resources to meet both short-term and long-term business goals. Key Responsibilities: Safety & Compliance: Ensure adherence to Health, Safety, and Environment (HSE) regulations and 5S principles. Oversee incident reporting and take corrective actions as required. Serve as the legal responsible authority in case of accidents. Quality & Process Excellence: Enforce compliance with quality systems, processes, and procedures to maintain high product standards. Ensure proper implementation of standardized work and best manufacturing practices. Production & Resource Management: Oversee production performance and productivity, optimizing the use of human and technical resources. Manage load vs. resource balance based on the Master Production Schedule (MPS) and customer requirements. Contribute to production planning and execution. People & Leadership Development: Lead and develop a high-performing team, ensuring alignment with company objectives. Define and implement training programs to enhance competencies. Drive employee engagement, performance management, and recognition programs. Continuous Improvement & Digitalization: Lead Lean Manufacturing and Operational Excellence initiatives to drive cost efficiency and performance improvements. Implement digital tools to enhance manufacturing efficiency and data-driven decision-making. Stakeholder & Change Management: Act as a key liaison between cross-functional teams, ensuring seamless operations and effective communication. Lead change management initiatives and drive cultural transformation within the plant. Key Competencies: Manufacturing Management & Operational Performance Lean & Continuous Improvement (Kaizen, Six Sigma) Supply Chain & Production Planning Digital Acumen & Data-Driven Decision Making Health & Safety Compliance Leadership, Influence & People Development Required Experience & Qualifications: 15+ years of experience in manufacturing/production, with a strong track record in plant operations, supply chain, or process optimization. Bachelor's/Master s degree in Engineering, Manufacturing, or a related field. Expertise in performance management tools (ERP/MES/DISS/LDS) and quality improvement methodologies. Proven leadership in managing large teams, implementing manufacturing best practices, and driving cost efficiencies. Join us in driving operational excellence and shaping the future of manufacturing at Schneider Electric! Qualification : Bachelor's/Masters degree in Engineering, Manufacturing, or a related field.

About HSBC If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where growth is, enabling businesses to thrive, economies to prosper, and ultimately helping people fulfill their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Manager, Finance Operations. Role: Manager, Finance Operations Key Responsibilities: Financial Reporting: Prepare and review monthly, quarterly, and annual balance sheets, profit and loss schedules, and consolidated final accounts in compliance with International Financial Reporting Standards (IFRS). Variance Analysis: Perform variance analysis and conduct detailed reviews of financial data. Provide insights into financial trends and discrepancies. Management Information: Produce and analyze ad-hoc management information requests to support business decisions. Journal Preparation & Review: Prepare and review various pre- and post-close journals to ensure accurate financial reporting. Accounting & Reporting Principles: Exhibit strong technical knowledge of accounting and reporting principles, with hands-on functional experience in accounting for all balance sheet and income statement heads. Audit Collaboration: Collaborate extensively with external auditors during preliminary and year-end audit procedures to ensure smooth and timely audits. Requirements: To be successful in this role, you should meet the following requirements: Education & Experience: Chartered Accountant/Post Graduate or MBA with post-qualification experience of 2+ years in finance and accounting, or B. Com/M. Com/CA (inter)/CWA (inter)/ACCA with 5+ years of work experience. Financial Accounting & Reporting: Prior experience in financial accounting and reporting, with a strong knowledge of the accounting process. Month-End Closure: Good working knowledge of month-end closure, preferably in the banking sector. Attention to Detail: Meticulous attention to detail with the ability to manage large volumes of data and identify discrepancies. Communication Skills: Strong communication skills to facilitate smooth day-to-day interactions with in-country teams and other stakeholders. Excel Skills: Advanced proficiency in Excel to interpret high data volumes, with a focus on automation where possible. You ll achieve more when you join HSBC. We are committed to building a culture where all employees are valued, respected, and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Qualification : B. Com / M Com/ CA (inter)/ CWA(inter), ACCA : 5+ years of work experience