Commercial Real Estate Broker Jobs in Bengaluru

Manager Commercial Sales and Leasing Location: Bengaluru About Sumadhura Infracon Pvt. Ltd. Sumadhura Infracon Pvt. Ltd. is a leading real estate development firm with over 30 years of experience in Bengaluru and Hyderabad. With a strong commitment to quality and on-time delivery, we have successfully completed over 11 million sqft of projects and have an additional 40 million sqft under development. Our diverse portfolio includes commercial, co-living, and other verticals, catering to the evolving needs of India s real estate market. Role Overview We are seeking a dynamic Manager Commercial Sales and Leasing to join our team in Bengaluru. This full-time, on-site role will involve managing the day-to-day operations of commercial sales, developing strategic business plans, and executing communication strategies to drive growth and enhance customer service. Key Responsibilities Manage commercial sales operations and leasing processes. Develop and implement business plans to achieve sales targets. Build and maintain strong client relationships, ensuring high levels of customer satisfaction. Lead negotiations and present commercial offerings to potential clients. Oversee and execute communication strategies to promote services and attract clients. Collaborate with internal teams to ensure seamless execution and delivery of services. Qualifications Proven experience in commercial real estate sales and leasing. Strong business planning, sales management, and negotiation skills. Excellent communication and customer service abilities. Ability to foster and maintain client relationships. A Bachelor s degree in Business Administration or a related field. If you're passionate about real estate and have a knack for sales and business development, we d love to hear from you! Qualification : Bachelors degree in Business Administration or a related field

Senior Facilities Executive Experience: 3 5 years Location: Bengaluru Skills Required Facilities Management, Budget Management, Team Leadership, Vendor Management, Housekeeping Management, English, Kannada Role Overview We are looking for a proactive and detail-oriented Senior Facilities Executive to manage the day-to-day operations of our corporate office in Bengaluru. In this role, you will oversee both the maintenance of office facilities and the smooth operation of soft services. This includes managing housekeeping staff, ensuring cleanliness and upkeep, coordinating events, and handling administrative tasks. Your role will be pivotal in ensuring that the office environment is well-maintained, safe, and conducive to productivity. Key Responsibilities Oversee and manage the cleanliness, maintenance, and upkeep of the office facilities. Supervise and coordinate the housekeeping (HK) staff to ensure a high standard of cleanliness. Manage administrative tasks such as event calendar management, staff briefings, and event coordination. Inspect facilities regularly and address any maintenance issues promptly. Act as the point of contact for vendors and service providers, ensuring timely delivery and adherence to agreements. Coordinate with different departments and stakeholders to ensure that facilities meet operational needs. Ensure adherence to health and safety regulations, including chemical usage and best practices. Monitor and manage facility budgets, ensuring cost-effective solutions and efficient resource use. Requirements 3 5 years of experience in facilities management, soft services, or managing housekeeping teams. Strong communication and interpersonal skills to collaborate effectively with internal teams and external vendors. Attention to detail with a strong focus on cleanliness and maintenance standards. Ability to lead and manage a team while balancing multiple tasks effectively. Knowledge of health and safety regulations, chemical handling, and best facilities management practices. Proficiency in English and Kannada is required. If you're an organized, self-driven individual with the ability to manage multiple facilities tasks and lead a team, we'd love to have you on board.

Job Title: Information Security Engineer Location: Bengaluru Company: Altisource (NASDAQ: ASPS) About Altisource At Altisource, we develop cutting-edge technologies and services for the mortgage and real estate industry. We re a trusted partner to 7 of the top 10 U.S. mortgage servicers, operate one of the leading real estate auction platforms, and support a cooperative with over 15% market share in the $1.8 trillion U.S. originations market. If you're passionate about cybersecurity and want to make an impact in a high-growth, tech-driven environment this is the role for you. Position Summary We re looking for a highly motivated Information Security Engineer to support our growing security operations. You will play a vital role in identifying and mitigating security risks across applications, systems, and networks. This role involves vulnerability assessments, code reviews, and automation of security tasks ensuring Altisource remains secure and compliant in a fast-paced environment. Key Responsibilities Conduct vulnerability assessments on applications, networks, and systems. Perform manual verification to reduce false positives and validate security fixes. Communicate identified vulnerabilities and recommend remediation steps to internal teams. Perform secure code reviews and assist development teams in fixing identified issues. Identify and mitigate risks throughout the software development lifecycle. Leverage commercial and open-source tools for vulnerability detection (e.g., Qualys, Nessus, Burp Suite). Assist in internal penetration testing initiatives. Develop internal tools and automate security tasks, leveraging AI where applicable. Stay updated on the latest threats, tools, and best practices in cybersecurity. Create detailed assessment reports and present findings to technical and non-technical stakeholders. Train and mentor team members on vulnerability management processes and tools. Required Qualifications Bachelor s degree in Computer Science, Engineering, or a related field. 3 to 5 years of hands-on experience in information security or related roles. Relevant certifications such as CEH, GIAC, or similar. Solid experience in: Network vulnerability assessments Application scanning and secure code review Windows, Linux, and Unix operating systems Familiarity with OWASP tools, methodologies, and security best practices. Strong communication skills both written and verbal. Preferred Skills Experience with tools like: Qualys, Nessus, Nexpose, SAINT Burp Suite Pro, HP WebInspect Static analysis tools (e.g., IBM AppScan Source, Fortify) Proficiency in one or more programming languages: Java, C, C++, .NET (C#, VB). Experience delivering training or presenting technical content to teams. Background in technical writing or web development is a plus. Be part of a team securing technologies used by top players in the mortgage and real estate space. Work with modern tools and frameworks. Enjoy a collaborative environment that supports innovation, growth, and learning. Qualification : Bachelors degree in Computer Science, Engineering, or a related field

Deputy General Manager Operations Location: Bengaluru Employment Type: Full-Time About the Role: We are seeking a dynamic and strategic Deputy General Manager Operations to lead the operations of Brookfield Properties campuses in Bengaluru. This role is ideal for a seasoned hospitality or property operations professional with 10+ years of experience in managing large-scale, customer-centric environments. As DGM Operations, you will oversee all aspects of campus operations, facilities management, P&L oversight, client services, and team leadership. Your goal will be to deliver exceptional tenant experiences, drive operational efficiency, and ensure brand alignment with Converge s placemaking vision. Key Responsibilities: 1. Strategic Operations & Property Management Lead end-to-end operations of campuses across the city/region. Ensure best-in-class building management aligned with hospitality standards. Oversee preventive maintenance, capital improvements, vendor contracts, and infrastructure upgrades. Monitor and optimize service delivery through structured reporting formats (SLAs, audits, monthly reports). Support event planning, catering services, and space on hire operations. 2. Financial Management & Revenue Growth Develop and manage annual operating budgets for city/regional campuses. Analyze financial reports, track performance against budgets, and identify cost-saving opportunities. Execute capital expenditure (CapEx) plans and drive operational cost reduction initiatives. Identify and implement income-generating services and amenities. Collaborate with the leasing team to support office space leasing in alignment with business plans. 3. Team Leadership & Collaboration Lead cross-functional campus teams including Operations, F&B, Events, Tenant Relations, and more. Establish training, SOPs, and KPIs to drive productivity and service excellence. Foster a culture of performance, safety, and continuous improvement. Work closely with internal stakeholders including Strategy, Leasing, Technology, and Marketing teams. 4. Client & Tenant Experience Build and maintain strong tenant relationships to ensure a superior experience. Regularly conduct tenant satisfaction surveys and develop action plans based on feedback. Use data insights to improve campus operations and user engagement. Drive tenant onboarding and offboarding processes to ensure seamless experiences. 5. Safety, Compliance & Sustainability Ensure compliance with fire safety, legal, health, and environmental standards. Oversee internal and external audits, documentation, and facility maintenance. Drive sustainability initiatives and CSR programs within operations. Essential Skills & Attributes: Strong commercial acumen and a customer-first mindset. Proven leadership and people management capabilities. Excellent communication, negotiation, and stakeholder management skills. Strategic thinker with the ability to execute operational plans effectively. High attention to detail and ability to manage multiple priorities under pressure. Technologically adept with an understanding of digital tools and platforms. Key Performance Indicators (KPIs): Campus revenue growth and P&L performance Converge app adoption and engagement metrics Successful launch and performance of new amenities Tenant satisfaction and Net Promoter Scores (NPS) Employee engagement and productivity metrics Optimization of space-on-hire utilization Preferred Qualifications: Bachelor's degree (minimum 3 years); postgraduate or professional qualifications in hospitality, facilities/property management, or business are a plus. 10+ years of experience in operations leadership within hospitality, real estate, or facilities management. Demonstrated success in leading large teams and complex, customer-facing environments. Strong focus on innovation, continuous improvement, and client satisfaction. This role is a unique opportunity to lead transformative operations in a fast-paced, high-growth environment impacting thousands of tenant employees daily. Qualification : Bachelor's degree postgraduate or professional qualifications in hospitality, facilities/property management, or business are a plus

Manager Operations Location: Bengaluru Employment Type: Full-Time About the Role: We are looking for an experienced and forward-thinking Manager Operations to lead campus operations for Brookfield Properties in Bengaluru. The ideal candidate will bring over 10 years of experience in hospitality or real estate operations, with a proven track record of managing cross-functional teams, optimizing performance, and delivering best-in-class tenant experiences. As the operational lead for one or more campuses, you will oversee end-to-end property management, facilities operations, P&L oversight, vendor management, and customer-facing services. You will be expected to align operations with the Converge vision and drive strategic initiatives that enhance the campus environment, boost revenue, and ensure exceptional service delivery. Key Responsibilities: 1. Strategic Operations & Financial Management Develop and manage annual operating budgets; monitor P&L performance for campus/city-level operations. Work cross-functionally with leasing, marketing, tech, training, and transformation teams to execute activations and campus amenities. Lead cost optimization initiatives through preventative maintenance, energy management, and vendor negotiations. Explore new revenue streams through managed services, retail leasing, and partnerships. Support leasing of office and retail spaces in alignment with business plans. 2. Campus Operations & Experience Ensure seamless day-to-day campus operations in line with Converge standards. Implement strategies to enhance lobby, F&B, retail, and event experiences. Create and track SLAs, management reports, vendor agreements, AMCs, and compliance documentation. Conduct regular audits, walkthroughs, and cross-functional reviews to maintain high service and aesthetic standards. Plan and execute campus activations, including one marquee event annually. Partner with the marketing team to ensure alignment on all events and space-on-hire activities. Collaborate with procurement to ensure timely PO processing and vendor payments. 3. Team Leadership & Collaboration Lead campus teams including operations, F&B, tenant engagement, and event staff. Develop KPIs and implement SOPs to drive efficiency, service excellence, and staff performance. Champion a culture of continuous improvement, learning, and innovation. Guide onboarding/training of new staff across operational functions. Collaborate with corporate, city leadership, and transformation teams on strategic execution. 4. Tenant & Community Experience Work closely with tenants to enhance employee engagement and create a vibrant campus culture. Lead execution of tenant engagement surveys and act on feedback for service improvements. Support onboarding of tenants and amenities onto the Converge app and drive digital engagement. Design operational procedures to ensure consistent, high-quality tenant experiences. Encourage team involvement in delivering excellent customer care and personalized service. 5. Compliance, Safety & Sustainability Ensure adherence to fire safety, health, environmental, and legal compliance standards. Lead internal and external audits across all operational areas. Champion sustainability practices and social responsibility initiatives across the campus. Oversee maintenance and service infrastructure to ensure optimal functionality and safety. Who You Are: A strategic thinker with strong commercial acumen and customer-centric approach. A self-starter with the ability to lead autonomously and make sound business decisions. A strong communicator and collaborator who can manage multiple stakeholders and priorities. Resilient under pressure, detail-oriented, and driven to deliver high-impact outcomes. Passionate about elevating workplace experiences and building thriving communities. Preferred Qualifications: Bachelor's degree (minimum 3 years); specialization in Hospitality, Property, Facilities Management, or Business is preferred. 10+ years of experience in operations leadership within hospitality, real estate, or facilities sectors. Demonstrated success in leading large cross-functional teams. Strong client relationship management and vendor negotiation skills. Proven experience in driving operational excellence and process improvements. This Role Offers: The opportunity to lead operations at premier business campuses. Cross-functional exposure to marketing, leasing, digital products, and customer engagement. A high-impact role in shaping workplace experiences and community life across Brookfield campuses. Apply now to be part of a growing, dynamic team redefining the future of workspaces. Qualification : Bachelor's degree specialization in Hospitality, Property, Facilities Management, or Business is preferred

Position: Project Head Location: Bengaluru Experience: 10+ Years Education: Bachelor s/Master s in Civil Engineering, Architecture, Construction Management, or a related field Role Overview: We are seeking an accomplished and visionary Project Head to lead the planning, execution, and delivery of large-scale commercial and residential construction projects. The ideal candidate will bring extensive leadership experience, a strategic mindset, and a strong technical foundation to oversee end-to-end project lifecycle management both in India and the United States. Key Responsibilities: Strategic Leadership & Planning Provide overall direction and leadership across multiple projects from initial planning to final delivery Align project execution strategies with organizational goals and long-term business objectives Lead feasibility studies, budgeting, scheduling, and resource planning Project Execution & Oversight Oversee multiple residential and commercial construction projects simultaneously Ensure adherence to project timelines, quality benchmarks, and cost controls Introduce scalable frameworks, best practices, and process optimizations to improve project performance Team & Stakeholder Coordination Collaborate with cross-functional teams, including architects, consultants, contractors, and vendors Manage stakeholder expectations, presenting progress reports, key milestones, and potential risks clearly and proactively Quality, Safety & Compliance Conduct site inspections and audits to monitor construction progress and identify issues early Ensure full compliance with building codes, safety regulations, environmental standards, and quality assurance protocols International Coordination Travel to the United States for on-site project reviews, vendor meetings, and strategic oversight Ensure seamless coordination between domestic and international stakeholders Candidate Requirements: Bachelor's or Master's degree in Civil Engineering, Architecture, Construction Management, or related discipline Minimum 10 years of progressive experience in construction project management or real estate development Proven track record of managing large-scale commercial/residential projects across geographies Deep understanding of construction regulations, risk management, budgeting, and contract negotiation Strong leadership and team management capabilities Excellent analytical, communication, and stakeholder management skills Proficiency in project management tools such as MS Project, Primavera, or similar Willingness to travel frequently, including to the U.S. Possession of a valid B1/B2 U.S. visa is a significant advantage Qualification : Bachelors/Masters in Civil Engineering, Architecture, Construction Management, or a related field

Job Title: Deputy Manager Construction Location: Bangalore Department: In-House Construction Others Employee Type: Permanent Position Overview We are seeking a dynamic and detail-oriented Deputy Manager Construction to oversee day-to-day construction activities for residential and commercial projects. The ideal candidate will have hands-on experience managing projects from initiation to handover, with strong expertise in both structural and finishing works. This role requires strong coordination, communication, and leadership skills to manage contractors, ensure quality standards, and keep projects on schedule and within budget. Key Responsibilities Site Supervision & Execution Supervise and inspect construction activities to ensure compliance with design specifications and quality standards. Monitor daily operations at the site and ensure adherence to the project plan and timelines. Coordinate with contractors and subcontractors to drive progress and resolve on-site challenges. Escalate deviations or issues to the Project Manager promptly. Reporting & Documentation Maintain and update daily progress reports, highlighting milestones, delays, and issues. Communicate critical site information and updates to the Project Manager regularly. Monitor budget adherence, resource usage, cycle times, and productivity. Materials & Coordination Liaise with the Purchase Department to communicate material specifications, indenting needs, and sample approvals. Track material delivery and highlight deviations from the plan. Coordinate with external agencies (plumbing, electrical, waterproofing, etc.) to ensure smooth execution and avoid bottlenecks. Quality Assurance Oversee and witness all quality control tests conducted on-site. Record and submit test results to the Project Manager for review and documentation. Candidate Profile Who We're Looking For Proven experience in structural works and finishing execution. Strong communication and team coordination skills. Experience managing end-to-end construction lifecycle from project start to final handover. Qualifications Education: B.E. in Civil Engineering Experience: Minimum 7 years in construction execution, preferably within the real estate sector, handling both commercial and residential projects. Join us to help shape the future of the real estate industry and contribute to building the new India. Qualification : B.E. in Civil Engineering

Position: Assistant Manager Transactions Location: Bangalore Experience: 3 5 Years (Preferably in Commercial Interior Fit-Outs Design & Build / General Contracting) Role Overview: We are seeking a driven and detail-oriented Assistant Manager Transactions to support our commercial real estate operations. This role involves end-to-end lease management, client coordination, property inspections, and assisting in real estate transactions. A background in commercial interior fit-outs and a strong understanding of leasing processes will be highly advantageous. Key Responsibilities: Transaction & Lease Management Manage complete leasing documentation, including drafting, reviewing, and executing lease agreements. Support clients through the full transaction lifecycle, including pre- and post-acquisition phases. Examine historical transaction trends, assess fluctuations, and analyze non-recurring items. Client Engagement & Account Management Understand and map client requirements including lease renewals, space expansions, and new acquisitions. Build and maintain strong client relationships by providing strategic solutions and guidance. Identify new business opportunities and contribute to long-term relationship development. Property Inspections Conduct property tours for prospective clients after assessing their needs and identifying suitable options. Evaluate and present properties in alignment with client expectations and business objectives. Sales & Performance Management Achieve monthly and quarterly sales targets as defined by the management team. Contribute to internal reports and insights to support performance tracking and strategic planning. Liaison & Compliance Coordinate with government bodies, developers, and regulatory authorities to obtain necessary approvals and ensure compliance with all statutory obligations. Qualifications & Skills: Bachelor s degree required; MBA preferred. 3 5 years of experience in commercial real estate, ideally in interior fit-outs or general contracting. Strong understanding of lease agreements, property evaluation, and transaction workflows. Excellent interpersonal and communication skills. Proficient in Microsoft Office, particularly Word and Excel. Strong numeracy skills and ability to analyze real estate data, including rents, deposits, and market trends. Familiarity with legal and regulatory documents such as leases and local real estate regulations. Qualification : Bachelors degree required; MBA preferred.

Position: Business Development Lead Sales Location: Bangalore Experience: 10 15 Years (Preferably in Commercial Real Estate Sales with Project Business Development experience in Design & Build or General Contracting) Role Overview: We are seeking a dynamic and experienced Business Development Lead to drive growth and sales efforts within the commercial real estate sector. The ideal candidate will excel in client relationship management, business opportunity identification, and revenue generation while leading regional sales activities and collaborating across teams to meet organizational goals. Key Responsibilities: Customer Account Management: Accurately map client requirements including new space needs, lease renewals, expansions, and other strategic plans. Sales & Business Operations Management: Submit timely and accurate sales reports; maintain comprehensive MIS for all accounts handled. Forecast regional sales and track revenue performance against targets. Lead sales calls, presentations, and business development initiatives for the assigned region and business units. Collaborate with business leaders and internal departments to forecast workload demand and project deliverables. New Business Development: Proactively identify and pursue new business opportunities through effective networking and liaison with clients and industry stakeholders. Represent the company at business forums, meetings, and events to promote brand presence and generate leads. Team & Stakeholder Management: Plan, coordinate, and oversee support team activities to ensure timely delivery of services and resolve conflicting priorities. Foster effective communication and teamwork across departments and external partners. Qualifications & Skills Required: Bachelor s degree required; Master s degree in Business Administration preferred. 10 15 years of proven experience in commercial real estate sales and project business development. Strong appraisal and evaluation capabilities. Excellent interpersonal, communication, negotiation, and conflict resolution skills. Analytical skills to interpret legislation, regulations, leases, and market data. Research skills to gather relevant information on properties, markets, and trends. Effective planning, organizing, and scheduling abilities. Numeracy skills to calculate deposits, fees, and monitor area/location trends. Strong teamwork orientation with the ability to promote collaboration among various teams. Qualification : Bachelors degree required; Masters degree in Business Administration preferred.

Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Lead Solutions Analyst at JPMorgan Chase within the Asset and Wealth Management Technology team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm s business objectives. Job Responsibilities Lead the analysis and design of complex business solutions ensuring alignment with business goals and objectives. Collaborate with stakeholders to gather and document business requirements, translating them into functional specifications. Create and maintain a backlog of initiatives, epics and stories for technology team to execute. Build and maintain strong relationships with key stakeholders, acting as a trusted advisor and point of contact for solution-related inquiries. Facilitate workshops and meetings to gather feedback, address concerns, and ensure stakeholder alignment. Ensure solutions meet quality standards and comply with relevant regulations and industry best practices. Conduct regular reviews and audits to identify areas for improvement and implement corrective actions as needed. Required Qualifications, Capabilities, and Skills Formal training or certification on software engineering concepts and 5+ years applied experience. Strong analytical and problem-solving skills, with the ability to think strategically and critically. Experience of Yardi, Chatham, Argus - Mandatory. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Experience with project management methodologies and tools, such as Agile, Scrum, or Waterfall. Knowledge of real estate industry trends, emerging technologies, and best practices to drive innovation and improvement within the organization. Ability to identify opportunities for process optimization and efficiency gains in real estate operations, implementing changes as appropriate. Preferred Qualifications, Capabilities, and Skills Strong problem-solving skills and ability to work independently or collaboratively within a team. Ability to learn quickly and adapt to new technologies and business requirements. Excellent verbal and written communication skills. Numerate degree or equivalent (Computer Science, Engineering, Finance, Mathematics). About Us JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

Position: Vendor Management Associate Location: Bengaluru Department: Partner Operations Job Type: Full-Time About Laundryheap: Laundryheap is a fast-growing tech start-up that is transforming the laundry and dry cleaning industry. We offer a revolutionary service that picks up, cleans, and delivers laundry within 24 hours, and are currently available in 14 markets worldwide. After our successful launch, we are expanding our team to drive further growth and continue our global expansion. The Role: As a Vendor Management Associate, you will be a key player in supporting and enhancing the performance of our partner facilities across various regions. Reporting directly to the Compliance Manager, you will be responsible for ensuring smooth daily operations, resolving partner issues, and maintaining high-quality standards and scalability within our partner network. Your role will be crucial in driving performance, consistency, and operational excellence within our partner operations. Key Responsibilities: Oversee Daily Operations: Ensure consistent, high-quality service delivery from partner facilities, monitoring operations to maintain Laundryheap's standards. Partner Onboarding & Offboarding: Manage the end-to-end process for onboarding and offboarding partners, ensuring they meet operational standards and align with our business goals. Monitor & Support Partner Performance: Track and monitor Key Performance Indicators (KPIs) and partner performance, ensuring that operational targets are consistently met. Provide ongoing support to partners as needed. Conduct Regular Check-ins & Reviews: Lead virtual check-ins with partners to review their progress, address concerns, and reinforce expectations. Conduct monthly performance reviews covering key metrics such as capacity, quality, complaints, payments, and audit outcomes. Issue Resolution & Escalation Management: Proactively resolve partner issues and manage escalations to ensure minimal service disruptions and optimal partner satisfaction. Training & Development: Identify training needs for both new and existing partners and ensure that performance standards are consistently met. Organize and deliver training when necessary. Cross-Functional Collaboration: Collaborate with internal teams (e.g., Regional Associates, Operations) to support order processing, inventory management, and administrative tasks, ensuring smooth operational flow across functions. Continuous Improvement: Contribute to cross-functional initiatives, process improvements, and sourcing strategies to enhance overall partner performance and operational efficiency. Skills & Requirements: Strong Communication & Relationship Management: Excellent interpersonal skills with the ability to build and maintain positive relationships with internal teams and external partners. Analytical Ability: Strong analytical skills, with the ability to interpret data and present actionable insights to improve operational processes. Organizational Skills: Highly organized, proactive, and detail-oriented, with the ability to multitask and stay focused in a fast-paced, dynamic environment. Accountability & Adaptability: Strong sense of ownership and accountability, with the ability to adapt to changing priorities and work autonomously. Language Skills (Good to Have): Proficiency in French, Spanish, Hindi, Urdu, Arabic, or Bengali is a plus. Preferred Experience: CRM & BI Tools: Familiarity with CRM platforms, Business Intelligence tools, or Google Data Studio for performance tracking and reporting. International Operations: Exposure to managing international operations or B2B commercial processes, preferably in high-growth environments. Relevant Industry Experience: 2+ years of experience in a high-growth, operations-focused role. Experience in the laundry or dry cleaning industry is a plus. At Laundryheap, we offer a fast-paced, collaborative environment where you can take ownership of your role, grow your skills, and make a real impact from day one. If you're looking to build your career in operations and be part of a supportive and ambitious team, we'd love to have you on board.

Assistant Risk Modelling Manager Location: Bengaluru Department: Risk & Modelling About OneSavings Bank (OSB) Group OneSavings Bank (OSB) Group is a specialist lending and retail savings group listed on the London Stock Exchange and a member of the FTSE 250. Headquartered in Chatham, Kent, OSB is regulated by the Prudential Regulation Authority and the Financial Conduct Authority. OSB focuses on niche lending markets offering high growth and strong risk-adjusted returns, including: Buy-to-Let and commercial mortgages Residential development finance Specialist residential lending and secured funding lines We operate under trusted brands such as Kent Reliance, CCFS, InterBay Commercial, Prestige Finance, and Heritable Development Finance. Retail savings are primarily sourced through Kent Reliance via branches, online, and postal channels. Our offshore delivery and support operations are handled by OSB India, with offices in Bengaluru and Hyderabad. About OSB India Pvt Ltd OSB India, a wholly owned subsidiary of OSB Group, plays a critical role in delivering operational and customer support services. Since 2004, OSB India has focused on service excellence, process efficiency, and continuous improvement for the group s UK operations. Role Overview As the Assistant Risk Modelling Manager, you will support capital and impairment reporting, provide deep data insights, and contribute to strategic projects. This role involves analysis, stakeholder collaboration, and ensuring regulatory and internal compliance. Key Responsibilities Lead and support monthly IFRS9 impairment and IRB RWA reporting with trend analysis and insights Provide analytics to support collections and help define operational priorities Drive and deliver strategic projects, managing timelines and stakeholders Assist with IFRS9 engine code changes, conduct impact assessments, and challenge trends Identify process and model weaknesses and develop mitigating solutions Produce clear, insightful commentary for credit and audit committees, including regulatory teams Ensure compliance with model execution and operational risk requirements Maintain adherence to Finance, Risk Management, and Data Governance Policies Build strong working relationships with UK stakeholders and capture clear requirements Complete all mandatory compliance training and attestations Experience Required Minimum 7+ years in a related role in retail or mortgage finance Extensive hands-on experience in SAS, SQL, and advanced Excel Proven ability to generate and present detailed analytical and reporting outputs Experience with impairment/capital modelling processes (preferred) Comfortable managing priorities, leading tasks, and collaborating with international teams Technical & Functional Skills Expert in SAS and SQL for data analysis and reporting Working knowledge of IFRS9 (impairment) or IRB (capital) frameworks Understanding of probability/statistics in a financial risk context (preferred) Core Competencies Strong analytical thinking and problem-solving skills Effective communication skills, both written and verbal Ability to deliver clear, actionable reports to senior stakeholders Self-motivated with a proven ability to learn new technical skills and tools This role is an exciting opportunity to work at the intersection of data, risk, and strategy within a dynamic and growing financial group. If you have a strong analytical mindset and are looking to influence real business decisions, we'd love to hear from you.

Job Title: Manager, Distribution Partnerships Location: Bengaluru, India Employment Type: Full-time We re a rocketship: with $130M+ revenue, presence in 100+ cities, and 18 months of profitability, Headout is the fastest-growing marketplace in travel and we re just getting started. With $60M+ raised from top investors, we re building a durable company to transform how people discover real-world experiences. The foundation is strong, the momentum real, and the opportunity huge. We ve proven our model, reached profitability, and now the growth curve is steep. If you want to join a fast-growing company where your impact is visible and meaningful, this is the time. Our Culture Reinventing travel isn t easy, but that s the fun part. We care deeply about ownership, craft, and impact. If you re a builder who loves solving tough problems and making an impact, you ll feel right at home. About the Role As **Manager, Distribution Partnerships**, you ll be key to driving Headout s global growth by expanding our B2B distribution network. Reporting to the VP of Growth & Strategy, you ll develop and manage strategic partnerships with banks, financial institutions, OTAs, airlines, and travel wholesalers. Your mission: maximize sales, boost brand presence, and unlock new revenue opportunities worldwide. You ll leverage your existing network and build new relationships, becoming a vital face of Headout in the industry. Commercial Partnership Development: Own your acquisition pipeline and proactively grow Headout s distribution with new strategic partners. Key Account Management: Build and nurture trust-based relationships, empowering partners with the right tools to accelerate their growth. Performance Analysis & Optimization: Track partner performance, analyze trends, and recommend strategies to boost revenue. Collaborative Brand Building: Work with regional teams to grow revenue and enhance brand awareness globally. Contracting & Negotiation: Review and negotiate contracts to maximize revenue and growth potential. Budget & Revenue Management: Collaborate with partners on strategic campaigns, set revenue targets, and drive mutual success. Cross-Functional Collaboration: Work closely with product, engineering, marketing, finance, and operations to scale the distribution business. What You Bring 4 8 years of strategic sales experience, especially with mid-level and enterprise clients. Proven track record closing deals and scaling partnerships that drive growth. Expertise managing leads, negotiations, and partnership communications end-to-end. Strong market intelligence skills, with the ability to analyze competitors, pricing, and customer preferences. Proficiency with CRM tools and sales analytics platforms. Problem-solving mindset: innovative, first-principles thinker who challenges the status quo. Comfort with ambiguity: thrives in fast-moving, startup environments. Accountability: you lead outcomes, hit goals, and excel in team settings. Relentlessness: you roll up your sleeves and do what it takes to succeed. Bonus Points Experience scaling sales or business development at a startup.

Job Description: Responsible for end-to-end testing of commercial software (SaaS) and custom applications both on-premise and Cloud-hosted, ensuring the smooth and reliable delivery of software and infrastructure changes. There is also a requirement for on-call. Responsibilities: Collaborating on and Understanding Requirements: Work closely with Product Owners, Business Analysts, Scrum Masters, and Developers to understand business requirements, ensuring effective test case definition. Participate actively in scrum ceremonies to maintain clarity in progress. Test Automation & Quality Assessment: Responsible for automating functional tests using Web test automation tools, assessing application quality continuously, and reporting findings. Scope testing work through Agile estimating and planning and ensure traceability between testing and requirements/acceptance criteria. Execution & Reporting of Testing Activities: Creating and completing a variety of test cases (manual, automated, non-functional) in line with predefined testing methodologies and standards. This includes creating BDD test scenarios, validating and reporting defects, and effectively communicating test status, risks, and issues. Required Skills and Experience: Strong IT background with a consistent track record responsible for automated testing in complex software projects. Hold at least a B.Tech in computer science, information technology, or a related field, with at least 6 years of overall experience in a similar role within a large global organisation. A successful history of performing as tester in large-scale IT projects from is needed. Ability to work autonomously, with a commitment to staying abreast of the latest testing methods and standards. Proficiency in test automation programming languages (Java, C#). Experience with API and web service testing using tools like Postman, SoapUI, or REST-assured. SQL and database testing skills. Knowledge of scripting languages (JavaScript, Bash, PowerShell). Developing cross-browser and cross-platform test automation scripts. Familiarity with version control systems and the importance of code reviews. Expertise in test automation tools and frameworks (Selenium WebDriver, Cucumber, JUnit, NUnit, TestNG). Experience with CI/CD tools (Jenkins, Azure DevOps, TeamCity) and non-functional testing (performance, accessibility). Proficiency in test management and bug tracking tools (X-Ray, TestRail, Zephyr, JIRA, Bugzilla, TFS). Understanding of software development methodologies (Agile, Scrum, Waterfall) and testing phases (unit, integration, system, acceptance). Familiarity with DevOps environments. Commitment to continuous improvement and strong communication skills. Nice To Have Skills and Experience: Desireable: Testing tools like JMeter, LoadRunner, SauceLabs and Gatling. Desireable: Expericence in testing Enterprise applications like SAP, Salesforce, ServiceNow Optional certifications: ISTQB/ISEB Certified Tester - Foundation Level!; ISTQB/ISEB Advanced Level Test Automation Engineer!; Certified Selenium WebDriver Professional; Other relevant certifications in the field of test automation. In Return: At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email [email protected]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Arm is an equal opportunity employer, committed to providing an environment of mutual respect, where equal opportunities are available to all applicants and colleagues. Arm prohibits discrimination or harassment of any kind based on race/ethnicity, religion, national origin, age, sex, sexual orientation, gender, gender identity and expression, disability, neuro-diversity, pregnancy, medical condition, marital status, citizenship status, military/veteran status, as well as those characteristics protected by applicable laws, regulations and ordinances. Arm s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. #LI-KR2 Accommodations at Arm At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email [email protected]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Hybrid Working at Arm Arm s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing....

Job Overview: As a Software Engineering Technical Leader in Arm IT, you will be responsible for our many of our custom digital applications. Your role is pivotal in driving the strategic roadmap and operational performance of customised solutions, initiatives and services. You are expected to balance technical proficiency, team leadership and a good understanding of full stack software development. This role is based 100% in Bengaluru in India, occasional international travel may be required for company events, special team meetings and / or workshops. Responsibilities: Lead the technical implementation of business requirements whilst keeping the application quality high. Empower team members, foster a positive work atmosphere, and keep the team engaged and committed to team objectives. Nurture professional growth of team members through regular mentoring, coaching, and feedback. Required Skills and Experience: As with anyone leading a technical team, a strong combination of technical knowledge and experience as a line manager is needed. You will have at least a B. Tech in computer science, engineering, or a related field, with at least 8 years of proven experience, 5 years in a leadership role, of which 2 years of line management and running successful technical teams. You should expect to occasionally facilitate incident resolution and service restoration during P1 / P2 incidents, ensuring robust support levels and smooth user experience is always maintained. You have robust DevOps project management and delivery skills, with a verifiable history of delivering software projects. We are looking for someone with a solid technical background with the following technologies: Significant commercial experience with .Net. Single Page Applications (SPAs) using frameworks like React, Next.js or Vue.js including state management. Databases like MongoDB, SQL Server, MySQL, PostgreSQL, Cosmos DB. Continuous Integration & Deployment tools like Jenkins, Azure DevOps and Terraform. Containerization with Docker and orchestration with Kubernetes. Cloud platforms such as Azure and AWS and their recommended practices. Nice To Have Skills and Experience: Professional experience with an Enterprise level CMS! Have worked with integrating SaaS products into a customer-facing digital experience Risk Management: Identify potential project, delivery and operational risks early, evaluate their impact, and implement strategies to mitigate them! In Return : Arm s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. #LI-KR2 Accommodations at Arm At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email [email protected]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Hybrid Working at Arm Arm s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Description Johnson & Johnson is currently seeking a RWD Data Scientist, to join our Data Science and Digital Health function Innovative Medicine Research & Development located in Hyderabad/ Bangalore, India. Remote work may be considered case-by-case and if approved by the Company. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/ . The RWD Data Scientist, will work with real world data sets to identify cohorts using complex queries in order to inform site identification strategies, diversity planning, patient journeys and protocol optimization. Working with the Director, Global Data Science, Portfolio Management, you will use your deep RWD expertise and pharmaceutical industry knowledge to advance the use of real-world data to improve clinical trial productivity and efficiency. Major responsibilities include building complex cohort queries in SQL against multiple differently formatted databases. Building sophisticated and informative visualizations for study teams including heat maps, Sankey diagrams, and other charts. Major responsibilities include cohort creation, site list and diversity analysis, building visualizations for patient journeys and localization, and process automation for cohort creation. Responsibilities: Act as a hands-on cohort builder with SQL queries against targeting differently formatted data sets. Creating and integrating site lists with information about physicians, practice sites, patient counts, diversity, and other metrics used in site selection. Supporting the creation of diversity plans. Creation of RWD study dashboards Build visualizations for cohort such as heat maps, Sankey diagrams. Participate in project teams and collaborate working closely with data science, and clinical study teams to optimize queries and create desired output. Qualifications Master s degree in a quantitative field such as computer science, epidemiology (preferred), computational biology, statistics, or a related discipline. At least 3 years of relevant experience in healthcare or life sciences industry is required At least 3 years of relevant hands-on data science experience in an R&D environment, commercial, medical affairs, scientific affairs and/or is required Familiarity with medical coding (ICD-10, LOINC, SNOMED, NDC, etc.)_ Familiarity with large datasets, understanding of data analysis workflows, and/or knowledge of querying languages such as SQL is required. Handling of healthcare relevant datasets, such as EHR, insurance claims or registry data, is required. Proficient with one or more programming language such as Python (preferred), R, C++, or Java is required. Experience with visualization software/tools such as R, Spotfire, Tableau, etc. is preferred Strong problem-solving skills with a solution-oriented mindset Excellent communication, interpersonal, and written skills are required Qualification : Masters degree in a quantitative field such as computer science, epidemiology (preferred), computational biology, statistics, or a related discipline.

About Boomi and What Makes Us Special Are you ready to work on world-changing technologies? Today, organizations need to move with increased agility and insight to grow and thrive. Boomi is one of the hottest tech companies in the SaaS/Cloud industry, named a leader for eight years in a row in the Gartner Enterprise iPaaS Magic Quadrant, and recently recognized by Inc. Magazine as one of the best workplaces. Our award-winning, patented technology is transforming the world of integration by making enterprise-class integration technology accessible and affordable to companies of all sizes. Boomi provides the foundation on which businesses can evolve and innovate. We help organizations connect everything and engage everywhere across any channel, device, or platform. More than 18,000 organizations are using Boomi to run better, faster, and smarter. Working at Boomi means doing what you love. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact in technology, and want to build something big. If you are passionate about solving hard problems, enjoy working with world-class people, and developing cutting-edge technology, we want to talk to you. Software Principal Engineer Our Engineering team ensures that our next-generation software meets customer needs, is competitive and is of the highest quality. Our Engineers understand the definition of done, the expected quality, and ensures that our software meets or exceeds end-user requirements. We spend substantial time learning new technologies and softwares to come out with robust Solutions and scalable Designs that solve our Customer pain points and cater to their Business needs. Our Software Development procedures and practices comply with industry standards. Join us as a Software Principal Engineer on our Engineering team in Bengaluru to do the best work of your career and make a profound social impact. What you ll achieve As a Software Principal Engineer, you will be responsible for Building various Connectors that incorporate Scalable design and programming Best Practices. As a Principal Engineer, you will be responsible for making sure the developed Connector meets Business Goals and quality expectations. Additionally, you will mentor junior team members, help them grow themselves and be technically competative. You will work with product management, other engineering teams, customer success and support on testing new product features and enhancements across various areas of Boomi offerings. You will: Be a key member of an Agile team, collaboratively realizing features through the software development lifecycle Collaboratively build features through the Agile software development lifecycle Guide and participate in design, development, unit testing, code review, and deployment of Boomi products and services including enhancements and/or resolution of any issues that may be reported Investigate and resolve complex customer issues Work independently with a minimal level of guidance from technical leadership Mentor other Boomi engineers, including design collaboration and code reviews Research, validate, and recommend technology decisions for new features Collaborate with Product managers/owners and other cross functional teams like Architecture, PSR, Quality, Security etc. Every Boomi team member brings something unique to the table. Here s what we are looking for with this role: Essential Requirements Ability to learn new technologies, softwares, tools, languages with minimal training and on-the-job experience 5+ years of experience in architecting and implementing APIs and integration technologies in distributed enterprise environments using a combination of technologies, languages or standards like REST, SOAP, JSON, Python, Java etc. Experience with Java, Advanced Java, source control systems, continuous integration tools Experience with agile collaboration tools, such as JIRA and Confluence Experience with Web Services technologies including REST, SOAP, and WSDL Strong computer science fundamentals: data structures, algorithms, design patterns. Own Tech Debt/Tech Modernization - Ability to balance the long-term "big picture" and short- term implications of design decisions. Having proficiency Java, Microservices, Cloud Native Architecture Hands on experience in Microservices, RESTful web services Desirable Requirements 12-14 years of experience in software development Bachelors or Masters degree in CSE Well-versed with Core Java and Advanced Java Good understanding of OOPS Concepts, SOLID principles and Design Patterns Experience using Message brokers such as Service Bus, AWS SQS, AWS SNS, Kinesis, and Kafka is an added advantage Experience designing well-defined Restful APIs, API documentation tools like openAPI, testing tools like Postman and SOAPUI is an added advantage Experience using Devops tools like Bamboo, Jenkins, Harness and other CI/CD tools Familiarity with highly scalable, high throughput web applications and backend systems Familiarity using Cloud Services such as AWS, Azure At Boomi we show up for each other with empathy, compassion, and purpose because, at Boomi, we win as one that s why we strive to integrate more diverse voices for a stronger and smarter team. Qualification : Bachelors or Masters degree in CSE

ABOUT THE ROLE: As a Product Analyst you ll work closely with Tide s product teams to use data to drive product adoption. You ll work within the product analytics team to use data to inform our collective understanding of users, their problems and thus inform product strategy. This role will suit an individual that can operate with a high degree of independence and has hands-on experience of proactively working with the product community. You are an expert and constructive critique of digital products with strong views on data-driven techniques to improve adoption and engagement of various products & features. You will be working as a part of the product squad with a functional reporting into the Lead of Growth Product Analytics. Some of the things you ll be doing: Product Discovery hypothesis driven deep dives (existing product usage data) to identify user problems, quantify size of the problem and highlight solution(s) to impact revenue. Solution confidence product experiments are a means to an end. They help us produce data to build confidence on the product & features we plan to invest in. You would be the champion of product experimentation and would observe data, propose, design and analyse product experiments. Product and feature performance review new features solve user user problems and drive product usage and thus adoption. You would work with product teams to identify features that need to be shipped, scaled or killed. User research solving user problems helps us achieve commercial goals. You would identify opportunities, perform data deep dives (exploratory and hypothesis driven) to improve our collective understanding of user problems and assist working groups to focus on and prioritise high impact user problems. Goals to KPI translations you would work with product managers to break overall revenue goals into business KPIs, identify impact hypotheses and convert into measurable product KPIs. You would work with analytics engineers to enable KPI reporting through visually speaking dashboards. Experimentation & product growth you will operate with a high degree of user behaviour awareness (backed by consistent event data observation) and assist product managers by designing experiments to drive product adoption. You would use custom data analysis and statistical methods to analyse experiment results. Self Serve Product Analytics partner with data, engineering, data product and data science teams to deliver a world-class self-serve event data analytics platform for app and web products. Our experimentation stack includes platforms like LaunchDarkly for shipping variants, Segment for events, Heap for visualisation. You would be required to partner with data-science teams to build a stats-engine for relevant KPIs for each product enabling a seamless self-serve analytics for business and product teams. WHAT WE ARE LOOKING FOR: You have 3-7 years of experience working on Product Analytics for a digital product. You have strong hold on product strategy, experimentation, roadmapping, & prioritisation You are a consumer tech geek, preferably fintech (not mandatory). You are a natural storyteller with exceptional presentation skills. You believe and invest time in project management and have exceptional people skills. You understand and believe user experience is a product. You are humble enough to know that you need to learn, and confident enough to showcase your skills, speak your mind and even challenge the status quo. You have an intrinsic need to be excellent but have learnt to be action oriented. You have failed and can talk about it at length. You have excellent SQL proficiency and are willing to crunch complex numbers. You are a self starter and can operate with a high degree of independence. You have the ability to deal with ambiguity and competing objectives in a fast paced environment. WHAT YOU LL GET IN RETURN: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING: At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

Job Overview As a Cloud Revenue Operations & Transformation Analyst at IBM, you will be the primary point of contact for all Cloud billing-related inquiries from internal teams and external clients. Your role will focus on ensuring accurate client billing and revenue recognition by streamlining the end-to-end (E2E) quote-to-revenue process, including quoting, order management, billing, and provisioning. This involves working closely with sales, finance, Cloud BSS (Billing Support Systems), and product management teams to deliver operational excellence and ensure accurate, timely billing and revenue recognition in line with cloud consumption models. Key Responsibilities 1. Ordering and Contract Management Collaborate with the IBM Q2C (Quote to Cash) team to ensure data accuracy and governance throughout the quoting and billing process. Work with sales to support quote creation, approvals, and deal structuring for non-standard contracts. Evaluate sales requests to ensure contract terms are supported with Cloud GTM and BSS product management. 2. Billing and Invoicing Monitor usage-based billing for Cloud services, including subscriptions and Enterprise Savings Plans. Validate and reconcile billing data to ensure accuracy and timely invoicing. Address customer billing inquiries and resolve disputes. Reconcile invoices with cloud consumption, contracts, and BSS systems. 3. Cloud Consumption and Provisioning Oversight Monitor cloud consumption data and align it with client contracts. Oversee provisioning activities, troubleshoot activation or setup issues. Provide insights into consumption trends and offer optimization recommendations. Collaborate with product management, client success managers, and BSS analytics to address billing impacts. 4. Reporting and Analytics Generate reports on key metrics, billing performance, and cloud consumption. Identify performance gaps and alert sales and client success teams. Provide recommendations for improving revenue recognition and operational efficiency. Track concessions, credits, and manual adjustments affecting revenue. 5. System and Data Inputs Manage reconciliation for non-ESP (Enterprise Savings Plan) commercial models like DSW, CFTS, IMS. Conduct post-contract model migration audits for pricing. Analyze and improve E2E workflows, particularly system integrations between pipeline, quotes, orders, BSS, and billing applications. Provide recommendations for system enhancements to resolve process gaps. 6. Collaboration and Optimization Partner with cross-functional teams such as Finance, BSS, Client Success Managers, and Sales to align on billing transformation objectives. Ensure compliance with revenue recognition rules and timelines. Identify gaps in processes and implement improvements to enhance efficiency, accuracy, and scalability. Required Qualifications Education: Bachelor's Degree in a relevant field. Skills & Experience: Strong understanding of cloud consumption and provisioning processes. Proficiency in quoting, entitlement, and billing applications. Excellent analytical, problem-solving, and organizational skills. Strong communication skills with the ability to engage both Cloud and IBM stakeholders. Preferred Qualifications Education: Master's Degree in a relevant field. Skills & Experience: Ability to learn and configure quoting and billing applications. Strong attention to detail and organizational skills.

If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Site Lead, Global Trade Solutions (GTS) Business Services Business: Digital Business Services Principal responsibilities: Impact on the Business: To deliver superior customer service by driving operational performance, (meeting PLAs, reducing cost, driving operational efficiency, and reducing operational risks). Manage GSC ( Global Service Centers ) /BS ( Business Services ) resources effectively to meet strategic objectives of the business. Support and drive effective cross training programmes across GSC/BS locations to ensure that the GSC/BS are adequately resourced to meet the demands of the business. Typical KPIs and Targets: Meet or Exceed PLAs ( Performance Level Agreement ) , drive OOE ( Overall Operating Efficiency ) , reduce operational risk by raising awareness/ sharing best practice, within Business Services Support other Trade BS locations when required to ensure the BS provide the best possible service to the business and their customers. Drive SELF programme, ensure effective cross training programmes are in place. Keep aware of industry changes and opinions. Customers / Stakeholders: Ensure that the customer is at the heart of everything we do both personally and as an organisation. To partner with Global Businesses, Global Change Delivery and other stakeholders to drive operational change programmes and have oversight of operational change programmes that impact the Business Service To assume overall responsibility for process management and operational integrity of the GSC/BS site. Typical KPIs and Targets: Meeting or exceeding PLAs, going the extra mile to deliver superior customer service. Improving trend in both internal and external customer satisfaction scores Ensure that all operations are handled in accordance with procedures and that the Management Team fully understands the operational and financial risks associated with production processing. Leadership & Teamwork: Lead a highly motivated and skilled team, which allows the GSC/BS to meet the business objectives. Build and maintain good working relationships with Business Partners, operate in an open and transparent way being fully accountable for supporting their business. Support other Business Service Teams, Global Transformation and/or other stakeholders in driving operational change programmes. Typical KPIs and Targets: Ensure that all staff have objectives, regular 1:1s, and that SELF training plans/development plans are in place and being monitored. Monthly BP meetings to discuss performance and clear accountability for follow up actions. Active participation and delivery of Global Change programmes Operational Effectiveness & Control: To provide a platform to enable Group companies to significantly reduce their operating costs whilst maintaining Customer service standards. To continually re-assess the operational risks inherent in the business donor Group companies. Ensure adequate contingency procedures are in place to minimize the impact of partial or total site failure. To be aware of the nature of our customers business/trading patterns and alert to any out of the ordinary transactions, which should be escalated to Senior Management To be fully conversant with FIM ( Functional Instruction Manual ) , anti-money laundering and sanctions and internal procedures/polices and regulatory requirements of our business. Typical KPIs and Targets: Be aware of changing economic or market conditions, legal and regulatory requirements, operating procedures, management restructures, and the impact of new technology in conjunction with the donor Group companies. Identifying potential risks and raising with the appropriate party e.g. Risk. Ensure contingency requirements are continually updated in terms of strategic changes on account of migration growth plans in conjunction with central BCP ( Business Continuity Planning ) team. Major Challenges: The nature of the role requires that highly effective resource management techniques be employed to ensure optimal operational efficiency across a wide variety of processes migrated to the GSC from the GTS business. The complexity of the role also requires the job holder to have an in depth understanding of the Trade business and industry standards such as UCP/URC/ISBP ICC opinions/URR. Staff retention will be a significant challenge due to the increasingly competitive nature of the GTS business and the BPO industry in the countries where some of the Business Services teams are located. It is essential that the GSC/BS management team demonstrates HSBC values and is able to lead and motivate staff with widely differing aspirations working in a high-pressure productivity-based environment where deadlines are critical. Job satisfaction through rotation is a key requirement to aid retention therefore effective training and resource management is essential. In migrating work to the GSC Group companies must feel confident that their business is not being put at a greater risk. Effective business knowledge combined with operational risk management will be essential in developing trust and confidence within the business. Role Context: The establishment of the Global Trade Solutions Business Services locations within Digital Business Services is a key part of Commercial Banking strategy, aimed at allowing them to grow their business, drive global consistency, improve customer service and reduce operational risk. The GSC environment focuses on the delivery of a highly professional custom...