Communication Skills Jobs in Chennai

Position: Customer Support Executive / Telesales Executive Location: Chennai Domain: Banking / Telecom / Airlines Designation: Customer Support Executive / Telesales Executive Education: Any Graduate Languages Required: Tamil, Hindi, Telugu, Malayalam, Kannada Job Description Customer Query Resolution: Manage inbound calls and resolve customer inquiries with accuracy and professionalism. Sales Pitching & Target Achievement: Actively pitch sales and close calls to meet or exceed targets. Cross-Selling: Promote and cross-sell various banking/financial products to existing and potential customers. Customer Database Management: Efficiently manage and update customer databases, ensuring data accuracy and compliance. Candidate Profile Experience: Minimum 6 months to 1 year in a BPO/Call Center environment. Skills High energy and excellent convincing abilities. Strong communication skills, with proficiency in multiple languages (Tamil, Hindi, Telugu, Malayalam, Kannada). Freshers with a passion for customer service and sales are welcome to apply. Preferred: Prior experience in the Banking, Telecom, or Airlines sectors is a plus. Qualification : Any Graduate

CRM Executive Location: Chennai Position Summary We are looking for a proactive CRM Executive to manage customer relationships throughout the post-sales process. This role involves maintaining effective communication with clients, coordinating with internal departments, and ensuring timely documentation, updates, and handovers. The ideal candidate will be customer-focused, organized, and experienced in using CRM or ERP systems to drive customer satisfaction and retention. Key Responsibilities Coordinate all post-sale documentation, including booking forms, KYC collection, and cost sheet confirmations. Conduct customer welcome calls/emails and share receipts, project documents, and key updates. Maintain and update CRM/ERP systems for lead management, project tracking, and payment schedules. Collaborate with the legal team and customers to prepare and process agreements. Assist customers in home loan processing by coordinating with banks and preparing necessary documentation. Generate demand letters based on construction milestones and follow up for stage-wise payments. Handle customer complaints and queries with professionalism, ensuring timely acknowledgment and resolution. Organize joint inspections, manage snag point resolutions, and facilitate final payment collection. Lead the final handover process, ensuring all documentation is complete and communication is clear. Qualifications Bachelor's degree in Business Administration, Sales, or a related field. Strong time management and organizational skills. Basic understanding of project management processes. Candidate Profile Familiarity with sales and negotiation techniques. Hands-on experience with CRM/ERP systems. Effective negotiation and communication skills. Ability to thrive in a high-pressure, deadline-driven environment. Strong relationship-building skills both with clients and internal teams. Decisive, efficient, and quality-focused. High standards of integrity and professionalism. A collaborative team player capable of working across multiple departments. Qualification : Bachelor's degree in Business Administration, Sales, or a related field

Project Coordinator Location: Chennai Position Summary We are seeking a proactive Project Coordinator to facilitate smooth coordination between architects, consultants, and site teams. The role involves managing drawings, area statements, and client customization requests. The ideal candidate will prepare CAD drawings, coordinate approval processes, track project changes, and update ERP systems to ensure effective project execution and seamless interdepartmental communication. Key Responsibilities Coordinate with architects, structural consultants, and other relevant stakeholders to obtain and manage execution drawings. Obtain final scheme drawings and area statements from architects and verify accuracy. Share area statements with the marketing team for their use. Prepare estimates and drawings for client customization requests, working closely with site in-charges. Develop CAD drawings as required by management for project planning and execution. Track and maintain records of customization details in coordination with the marketing department. Communicate approved customization details promptly to the site teams. Provide regular updates on customization status to planning and quality control managers. Enter labor bills and relevant data accurately into the ERP system. Qualifications Bachelor s or Master s degree in Civil Engineering or related discipline. Minimum 2 years of experience as a Project Coordinator. Experience in the real estate sector is an advantage. Proficient in AutoCAD, especially in customization and drawing modifications. Strong knowledge of construction drawings, site plans, and layout interpretation. Excellent communication, time management, and organizational skills. Basic understanding of project management principles. Experience handling land records and development documentation is beneficial. Candidate Profile Self-motivated, energetic, and goal-driven. Strong analytical and detail-oriented mindset. Balanced blend of technical and business skills. Excellent interpersonal skills with the ability to foster strong internal and external relationships. Decisive and efficient, with the ability to make sound decisions quickly. Quality-focused, reliable, and maintains high integrity. Effective written and verbal communication skills. Collaborative team player comfortable working across multiple disciplines. Qualification : Bachelors or Masters degree in Civil Engineering or related discipline

Junior Scrum Master Location: Chennai, Tamil Nadu, India Essential Duties: Guide the team and organization on effectively using Agile/Scrum practices and values to deliver customer delight. Coach the team to maximize self-organization and fill intentional gaps in Agile/Scrum frameworks. Identify and remove impediments, or facilitate their removal by engaging the right stakeholders. Foster a trusting and safe environment where team members can raise problems without fear of blame or judgment, focusing on healing and problem-solving. Ensure the team remains focused on sprint goals and PI objectives, providing support to achieve them. Facilitate work progress without coercion, assigning, or dictating tasks. Lead discussions, decision-making, and conflict resolution effectively. Assist in internal and external communication, enhancing transparency and information flow. Support and educate the Product Owner in backlog grooming and maintenance. Serve the team using a servant leadership style, leading by example. Utilize Agile metrics proficiently and coach the team on delivery measurement. Required Skills / Experience: 6-8 years of IT industry experience. Minimum 2 years of hands-on experience as a Scrum Master with a software development team rigorously following Scrum principles, practices, and theory. Strong knowledge and skills in servant leadership, facilitation, situational awareness, conflict resolution, continuous improvement, empowerment, and transparency. Familiarity with various Scrum event facilitation techniques. Ability to perform independently as an individual contributor. Excellent communication, mentoring, collaboration, and coordination skills across multiple Agile teams. Experience with Agile toolsets (e.g., Jira, Confluence, etc.). Preferred Skills / Experience: Certified Scrum Master (CSM) certification. Experience with other Agile methodologies: XP, Kanban, Crystal, FDD, etc. Awareness and experience with Agile techniques such as User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, and Agile Games. Technical understanding of the tools and technologies used by the team. Proficient experience working with Jira. What We Offer: Competitive total rewards package. Continuing education and training opportunities. Tremendous potential for growth within a fast-growing global organization.

Graphic Designer (Internship) Job Type: Full-Time Duration: 2 Months Location:Chennai (On-site) Job Description We are looking for a creative and detail-oriented Graphic Design Intern to join our team. You will assist in developing engaging and on-brand graphics for a variety of media. Roles & Responsibilities Ensure all design elements, templates, and finished designs comply with brand guidelines. Conceptualize and create illustrations and icons for social media posts, posters, and other marketing collaterals. Assist in designing layouts for marketing materials using visually appealing and organized graphics. Review graphics, layouts, and fonts to ensure quality and consistency before finalization. Contribute to team efforts by completing tasks as assigned. Manage multiple projects simultaneously, prioritize workload, and meet deadlines effectively. Collaborate with team members to gather ideas and understand design expectations. Required Skills Proficiency with Affinity Designer, Affinity Photo, and Affinity Publisher. Familiarity with Microsoft Office Suite. Strong creativity and attention to detail. Good communication and teamwork skills.

Job Title: Head (Global) After Implementation Support Location: Chennai, India Experience: 20 25 Years Qualification: Engineering Degree or Equivalent Role Overview: We are looking for an accomplished leader to head our Global After Implementation Support function. This critical role demands extensive experience in managing large-scale customer support operations for complex software products, preferably within HR or SaaS domains. The successful candidate will be responsible for delivering exceptional support services to a global customer base, driving operational excellence, and fostering continuous improvement in customer experience. Key Responsibilities: Lead and manage a large global support organization, including L2 and L3 teams, servicing over 250 customers worldwide. Oversee multiple teams: Product Team: Responsible for product design, architecture, engineering, and strategic vision. Implementation Team: Works closely with clients during installation, training, and the entire implementation lifecycle. Global Support Team: Handles customer queries, bug fixes, and change requests post-implementation. Managed Services (HRP Product Line): Operates payroll and other HR services for clients, comprising approximately 700 employees. Ensure timely resolution of issues in line with agreed Service Level Agreements (SLAs). Review and prioritize change requests, escalations, service requests, and monitor overall customer satisfaction. Establish and enforce global standards for operations, including ticket management, status reporting, customer communities, and issue deflection mechanisms. Act as the Voice of the Customer by identifying and driving necessary changes to product features and internal processes that enhance customer experience and operational efficiency. Forecast demand and build a high-performing team through recruitment, development, and retention of talent. Lead initiatives to improve product technical stability, proactively managing recurring issues and enhancing overall product reliability and performance. Optimize operational profitability, ensuring efficient resource utilization while maintaining sold margins. Collaborate closely with product development and implementation teams to ensure a seamless and consistent customer journey. Maintain compliance with ITIL best practices and adhere to stringent data security protocols. Qualifications & Experience: 20 to 25 years of professional experience, including at least 10 years in senior leadership roles managing customer support or after-sales service functions. Minimum 15 years in customer-facing roles with extensive experience in customer support for complex software products. Strong background in HR products or SaaS environments supporting high-volume case loads is highly preferred. Proven track record in managing and scaling large teams (100+ members). Exceptional communication, leadership, and stakeholder management skills. Ability to lead cross-functional teams across multiple geographies and cultures. Ideal Candidate Attributes: Strategic thinker with a customer-first mindset. Strong operational focus with a hands-on approach to problem-solving. Experienced in driving organizational change and process improvements. Skilled at balancing customer satisfaction with business objectives. Adept at forecasting demand and managing resources efficiently. Qualification : Engineering Degree or Equivalent

Job Title: Business Analyst Finance (Fresher, Chartered Accountant) Location: Chennai, India Employment Type: Full-Time Experience: Fresher Qualification: Chartered Accountant (CA) Mandatory Job Summary: Ramco Systems invites a proactive and analytical fresher Chartered Accountant to join our team as a Business Analyst Finance. This role is pivotal in managing the lifecycle of financial modules within our ERP system, covering product development, implementation, and post-go-live support. The ideal candidate will combine strong financial expertise with a passion for technology and excellent communication skills, helping align our products with client needs and industry standards. Key Responsibilities: Develop and maintain the product roadmap for ERP financial modules, aligning with business objectives and industry trends. Gather and analyze client financial requirements, translating them into detailed user stories, process flows, and technical specifications. Collaborate closely with product development teams to ensure compliance with accounting standards such as IFRS and GAAP. Drive end-to-end ERP finance module implementation including requirements gathering, data migration, user training, testing, and go-live support. Facilitate workshops and client interactions to document requirements and provide timely solutions. Assist in configuration, testing, and ensuring smooth integration of finance modules with procurement, HR, supply chain, and other ERP components. Develop user manuals, training materials, and conduct training sessions to empower users. Act as the key point of contact for all ERP finance module queries post-implementation. Stay abreast of evolving financial regulations, ERP technologies, and automation trends to recommend product improvements. Educational & Professional Qualifications: Chartered Accountant (CA) qualification is mandatory. Solid understanding of finance functions and operating models including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets (FA), and Cash Management (CE). Familiarity with ERP systems and finance automation technologies preferred. Professional Skills: Passion for finance automation and emerging technologies. Exposure to client-facing roles or ERP implementation internships is a plus. Excellent verbal and written communication skills with strong facilitation and interpersonal abilities. Proven aptitude for working collaboratively in team settings and engaging effectively with clients. Highly motivated, adaptable, and capable of thriving in a fast-paced, dynamic environment. Willingness to travel internationally as required. Opportunity to work on cutting-edge ERP finance products and influence product development. Collaborative and energetic work culture focused on innovation. Exposure to global clients and cross-functional teams. Growth opportunities in a leading software solutions company.

Job Title: Senior Executive Payroll Location: Chennai, India Experience: 5 to 9 Years Qualification: B.Com / M.Com / MBA (or related field) Job Summary: We are seeking a detail-oriented and reliable Senior Executive to manage end-to-end payroll processing for our India operations. The ideal candidate will have strong expertise in Indian payroll compliance, statutory regulations, and payroll software, coupled with excellent documentation and communication skills. Key Responsibilities: Execute full-cycle payroll processing accurately and on time. Collect, verify, and process timesheet data and other payroll inputs. Enter payroll and administrative data into relevant databases and software systems. Calculate wages, benefits, tax deductions, commissions, and other payroll components. Prepare and process employee paychecks and cash deposits. Maintain comprehensive and accurate payroll records and documentation. Respond promptly to payroll-related inquiries and resolve any issues or discrepancies. Perform regular payroll reconciliations to ensure data integrity. Prepare payroll-related financial reports for accounting and auditing purposes. Handle payroll tax lodgments in compliance with state-wise capping limits. Calculate termination payments, including annual leave, long service leave, and redundancy payouts. Generate periodic payroll reports for review by the Team Leader. Required Skills & Competencies: Proficiency in Indian payroll statutory requirements, including ESI, Tax, Form 16, 80C deductions, and related compliance. Strong documentation and Excel skills for accurate data management and reporting. Experience working with payroll software and related systems. Excellent problem-solving abilities and effective communication skills (both written and verbal). High reliability, integrity, and ability to maintain confidentiality. Flexibility to work in shift timings as required. Qualifications: Bachelor s or Master s degree in Commerce, Business, or a related field; MBA preferred. 5 to 9 years of hands-on experience managing India payroll processes and statutory compliance.

Job Title: Engineering Manager Location: Chennai, India Experience: 15+ Years Qualification: Graduate / Post Graduate Engineering in Computer Science from premier global institutes Job Purpose: We are seeking a deeply technical and hands-on Engineering Manager to lead a high-performing team of 10-15 engineers. You will architect, design, and build scalable platforms that empower customers and internal developers to create and deploy innovative applications. Collaborating closely with program managers, visual designers, and external partners, you will drive the creation of intuitive web and mobility-based user experiences and backend platforms. You will also contribute to engineering systems and tooling to enhance team agility, accelerate delivery, and maintain world-class enterprise products. Comfortable in ambiguous and evolving environments, you will prioritize data-driven iteration, rapid learning from customers, and delivering optimal design solutions. Key Responsibilities: Lead and mentor a team of engineers, fostering technical excellence, collaboration, and continuous learning. Drive end-to-end delivery of features with speed, quality, and measurable impact on the business. Provide hands-on technical leadership in architecture, coding, design, incident resolution, and compliance (security, privacy, accessibility). Act as the go-to expert in your area, supporting your team to solve complex technical challenges. Manage team communication, set clear expectations, negotiate dependencies, and resolve conflicts effectively. Translate shifting business goals into prioritized, actionable plans with clear milestones. Oversee resource allocation to maximize team agility and quality output. Champion employee engagement, talent growth, retention, and a positive team culture. Collaborate closely with cross-functional teams including product management, design, development, and QA. Identify and invest in improvements to technology, processes, and continuous delivery practices to boost productivity. Promote best practices and foster a culture of efficiency and innovation throughout the development lifecycle. Required Skills & Experience: Graduate or Post Graduate degree in Computer Science from a premier engineering institute (global ranking preferred). 8+ years of professional software design and development experience, including coding in C/C++, C#, Java, JavaScript, or Python. 3+ years of people management experience leading technical teams. Hands-on experience with large-scale, high-volume services, service-oriented architectures, and cloud-based systems (Azure or equivalent preferred). Strong knowledge of secure software design, enterprise design patterns, and the ability to contribute to both design and coding. Excellent verbal and written communication skills, with the ability to inspire and align teams around a shared vision. Proven ability to collaborate across groups and disciplines in fast-paced, ambiguous environments. Demonstrated commitment to mentoring and growing junior engineers. Analytical, problem-solving, rapid prototyping, debugging, and decision-making capabilities. Positive team player with adaptability and agility in development approaches. Qualification : Graduate / Post Graduate Engineering in Computer Science from premier global institutes

Job Title: Senior Functional Consultant I Location: Chennai, India Experience: 4+ years Qualification: Bachelor s Degree and Master s Degree (preferred) Job Summary: The Senior Functional Consultant will be responsible for end-to-end solution design, configuration, testing, deployment, training, and support of HR & Payroll products. The role requires excellent communication skills to engage with internal teams, customers, and stakeholders. The candidate should have strong domain knowledge in HR & Payroll, experience with multiple modules, and the ability to manage project deliverables under tight deadlines, including willingness to support ANZ time zones. Key Responsibilities: Design & Documentation: Conduct solution design workshops; prepare design documentation such as Solution Design Document (SDD), Process Flow Sheets (PFS), and integration documents. Collaborate with Center of Excellence (COE), Product, and Product Backlog (PB) teams for customer requirements. Conduct solution playback sessions. Provide knowledge transfer (KT) to Operations teams to prepare process books. Configuration & Engineering: Configure the product based on finalized design documents. Test configurations and customizations thoroughly. Deploy and package configured solutions/customizations/data for migration to subsequent environments. Training: Conduct user training sessions using standard or customized training materials aligned with the solution. Testing & UAT Support: Assist customers in developing test cases and data. Triage and resolve issues raised during testing. Coordinate with COE/Product/PB teams for new requirements. Prepare updated solutions and data for deployment to next environments. Parallel Run & Go-Live Support: Provide KT to Operations teams for parallel run initiation. Assist customers with parallel run strategies. Address issues raised by customers and Operations teams. Collaborate on production cut-over plans with Project Managers. Update SDD documents during Go-Live and Hypercare. Provide BAU support during Hypercare phase. Transition: Prepare transition checklists. Deliver KT sessions to Support teams. Product & Domain Expertise: Experience with HR & Payroll products with at least 3-4 full lifecycle implementations. Strong knowledge of at least 3 modules apart from Payroll (e.g., Core HR, Employee Information, Leave, Time Management, Compensation Planning, Expense). Good understanding of AU & NZ statutory requirements (at least one region). Preferably experience with Workday (WD), SuccessFactors (SF), and Oracle integrations. Basic understanding of integration systems and architecture. Demonstrated domain knowledge of HR and Payroll processes. Implementation & Methodology: Document test cases for configured solutions and customizations; support system and user acceptance testing to ensure quality. Independently conduct requirement gathering sessions, solution demos, and data migration activities. Ensure adherence to RAMCO MAGNA Enterprise Methodology. Assist project/program managers in drafting Entry, Exit, and Acceptance Criteria. Coordinate with product teams on bug tracking, feature requests, and roadmap items. Ensure timely submission of deliverables following governance processes. Provide knowledge transfers and handovers to support teams. Adhere strictly to Statement of Work (SOW), contractual, and management commitments. Mentor and guide junior consultants on product knowledge and processes. Other Requirements: Strong verbal and written communication skills to represent product and solutions to internal and external stakeholders. Ability to work under pressure and meet strict timelines. Willingness to work extended hours / support ANZ time zone as required. Qualification : Bachelors Degree and Masters Degree (preferred)

Position Title: Automation QA Engineer Location: Chennai, India Employment Type: Full-time Job Summary Synechron is seeking a detail-oriented and experienced Automation QA Engineer to join our dynamic team in Chennai. In this role, you will design, develop, and execute automated tests to ensure the delivery of high-quality software. You'll collaborate closely with development and QA teams in an Agile environment and play a key role in maintaining robust, scalable test frameworks using Playwright, Selenium, and modern programming languages. Key Responsibilities Develop and maintain automated test scripts using Playwright and Selenium. Perform functional, regression, and basic performance testing. Identify, log, and track software defects; work with development teams to resolve issues. Collaborate with cross-functional teams to ensure seamless integration of testing into the CI/CD pipeline. Participate in Agile ceremonies, sprint planning, reviews, and retrospectives. Provide input on test strategies, cases, and QA process improvements. Required Skills Strong hands-on experience with Playwright. Proficiency in at least one language: TypeScript, JavaScript, Java, or Python. Solid understanding of test automation frameworks, tools, and best practices. Experience with Selenium and test automation using Java (preferred). Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI). Skilled in test management and defect tracking tools such as JIRA. Knowledge of software testing methodologies and SDLC. Excellent problem-solving skills and keen attention to detail. Experience Requirements Minimum 6 years of experience in automation testing. Prior experience with Selenium and Java. Experience working in Agile teams and contributing to end-to-end QA processes. Day-to-Day Activities Write and execute automated test scripts for web and API applications. Maintain test codebase and troubleshoot automation failures. Review test cases, contribute to documentation and QA process enhancements. Collaborate with developers, business analysts, and QA peers to ensure test coverage. Stay updated on emerging testing tools and practices. Qualifications Bachelor s degree in Computer Science, Engineering, or a related field. Soft Skills Strong communication and collaboration abilities. A proactive mindset and a solution-driven approach. Ability to work well in a team and prioritize tasks effectively. Commitment to quality and continuous improvement. Diversity & Inclusion at Synechron At Synechron, we value diverse perspectives and an inclusive workplace. Through our "Same Difference" DEI initiative, we foster a respectful, supportive environment where everyone can thrive. We encourage applicants from all backgrounds and identities to apply. Our culture supports continuous learning, flexible work arrangements, mentoring, and internal career mobility. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Position Title: RPA Developer Location: Chennai, India Employment Type: Full-time Job Summary Synechron is looking for a talented and motivated RPA Developer to join our growing technology team in Chennai. As an RPA Developer, you will play a key role in designing, developing, and maintaining automation solutions to streamline business processes and improve operational efficiency. You ll work with a variety of technologies and collaborate with cross-functional teams to deliver scalable, high-quality automation solutions aligned with organizational goals. Key Responsibilities Design, develop, and maintain robust RPA (Robotic Process Automation) solutions using industry-standard platforms. Write clean, maintainable, and scalable code in languages such as Java, Python, or C#. Debug and troubleshoot automation workflows and provide timely resolutions. Collaborate with business analysts, developers, and stakeholders to understand requirements and deliver automation solutions. Maintain and enhance existing RPA solutions for performance and reliability. Participate in code reviews, contribute to knowledge sharing, and support continuous improvement of development practices. Stay current with the latest RPA tools, technologies, and best practices. Required Skills & Technologies Strong understanding of software development principles and best practices. Proficiency in one or more programming languages: Java, Python, C#. Experience with RPA platforms (e.g., UiPath, Automation Anywhere, Blue Prism) is a plus. Familiarity with source control tools like Git. Exposure to Agile or Waterfall methodologies. Basic knowledge of cloud platforms such as AWS, Azure, or GCP (preferred). Ability to learn new tools quickly and adapt to evolving technologies. Experience Requirements 3+ years of experience in software development or automation-related roles. Hands-on experience with RPA tools or relevant software development projects. Internships or previous contributions to automation projects are considered an advantage. Day-to-Day Activities Contribute to the design and development of RPA solutions across business units. Write, test, and maintain automation scripts and components. Perform troubleshooting and debugging of automation workflows. Collaborate in agile development cycles and daily stand-ups. Evaluate emerging automation tools and recommend improvements to the existing stack. Assist in maintaining documentation and code repositories. Qualifications Bachelor s degree in Computer Science, Software Engineering, or a related field. Master s degree in a relevant field is a plus. Soft Skills Strong problem-solving and analytical skills. Ability to work both independently and collaboratively in a team environment. Excellent verbal and written communication skills. Ability to manage multiple tasks, prioritize effectively, and meet deadlines. High attention to detail and commitment to delivering quality solutions. Diversity & Inclusion at Synechron At Synechron, we believe in building an inclusive workplace where diversity is celebrated. Through our "Same Difference" DEI initiative, we are committed to promoting equality, embracing differences, and providing an environment where everyone feels respected and valued. We encourage applicants from all backgrounds, abilities, and experiences to apply. We support our people through mentorship programs, flexible working arrangements, internal mobility, and continuous learning opportunities.

Job Title: Data Scientist Company: Blackstraw.ai Job Location: Chennai (Work from Office) Job Type: Full-time Experience: 2 10 Years Job Summary: We are looking for Data Scientists to analyze large amounts of raw information to find patterns that will help improve our clients business. We will rely on you to build data products to extract valuable business insights. You will be part of our AI team in developing AI based products through the latest cutting edge technology. Key Responsibilities: Identify valuable data sources and automate collection processes Undertake preprocessing of structured and unstructured data Analyze large amounts of information to discover trends and patterns Build predictive models and machine-learning algorithms Combine models through ensemble modeling Present information using data visualization techniques Propose solutions and strategies to business challenges Collaborate with engineering and product development teams Communicate your findings to the appropriate teams through visualisations Collaborate and communicate findings to diverse stakeholders Provide solutions but not limited to: Object detection/Image recognition, natural language processing, Sentiment Analysis, Topic Modeling, Concept Extraction, Recommender Systems, Text Classification, Clustering, Customer Segmentation & Targeting, Propensity Modeling, Churn Modeling, Lifetime Value Estimation, Forecasting, Modeling Response to Incentives, Marketing Mix Optimization, Price Optimization. Follow/maintain an agile methodology for delivering on project milestones. Excellent oral, presentation, and written communication skills. Preferred Qualifications: Bachelors in Math, Computer Science, Information Systems, Machine Learning, Statistics, Econometrics, Applied Mathematics, Operations Research or related technical degree with ability to break complex business problems down to smaller more solvable parts. Minimum of 3+ years of experience in a related position, as a data scientist building predictive analytics or NLP or CV solutions for various types of business problems. Working knowledge of statistical techniques, NLP, machine learning algorithms and deep learning frameworks like Tensorflow, Pytorch, PySpark. Programming background and expertise in building models using at least one of the following languages: Python, R, C, C++, Spark, Scala. Good knowledge in the implementation of deep learning models for image classification, Document classification models, object detection, logo detection. Self-motivated and driven to deliver agreed results on-time. Company Profile: Conceptualized as far back as 2015, and commencing full-time operations in 2018, Blackstraw technologies Pvt Ltd. is a software products and services company specializing in Artificial Intelligence (AI) and Machine Learning solutions for various industries. We support businesses around the world, including North America, Europe and Asia, working to simplify AI implementation through our platform that expedites data labelling, AI model-training, and cloud or on-premise deployments. With more than 900 years of combined work-experience, the 250+-strong Blackstraw Team comprises various experts in the AI value chain. We are a fast-moving team that prides ourselves in rapidly identifying different use-cases and fine-tuning our products to suit specific business needs. We are focused on providing solutions related to computer vision, natural language processing, Data annotation tools for deep learning models, etc. To stay competitive in business, it is key for organizations to adopt and implement smart AI solutions and service offerings. However, most companies are unable to implement AI rapidly due to the complexity of existing solutions, inadequate data and cost implications. Our mission is to enable enterprises to adopt AI in an easier, cost-effective and time-efficient manner with a plug-and-play approach to their data. Blackstraw operations are based out of Canada, USA & India. Our head office is based in Florida. Qualification : Bachelors in Math, Computer Science, Information Systems, Machine Learning, Statistics, Econometrics, Applied Mathematics, Operations Research or related technical degree with ability to break complex business problems down to smaller more solvable parts.

Role: Assistant Manager Data Science Location: Chennai, Tamil Nadu, India Experience: 6 8 Years Employment Type: Permanent, Full-Time About the Role We are hiring an experienced Assistant Manager Data Science to join our dynamic analytics team in Chennai. This role requires 6 8 years of hands-on experience in data science, applied analytics, machine learning (ML), and statistical modeling. The ideal candidate will have a strong analytical mindset, excellent problem-solving abilities, and the ability to transform data into strategic business insights. Key Responsibilities Design and develop machine learning models and data analytics frameworks to solve real-world business problems. Apply statistical techniques to analyze structured and unstructured data. Write complex and optimized SQL queries to manage and extract data from large datasets. Build insightful and interactive dashboards and visualizations using tools like Tableau. Collaborate with cross-functional stakeholders to understand requirements and deliver data-driven solutions. Translate business challenges into analytical problems and structure approaches for resolution. Keep up-to-date with the latest trends in data science, artificial intelligence (AI), ML, and data visualization. Required Skills & Qualifications 5+ years of experience in data science, applied analytics, or machine learning. Strong command of Advanced SQL and hands-on experience with large-scale datasets. Proficient in Python for ML and statistical analysis. Expertise in data visualization, preferably with Tableau. Solid understanding of statistical methods, predictive modeling, and data interpretation. Excellent communication and stakeholder management skills. Analytical, detail-oriented, and innovative approach to problem-solving. Work on impactful and high-visibility data science projects. Be part of a collaborative and forward-thinking analytics team. Gain exposure to cutting-edge technologies and business strategies. Competitive salary and benefits package.

Role: Senior Executive Marketing (Content & Presentation) Location: Chennai, Tamil Nadu, India Experience: 2 5 Years Employment Type: Permanent, Full-Time About the Role We are looking for a creative and detail-oriented Senior Executive Marketing to join our enablement marketing team in Chennai. This role primarily focuses on content development for presentations, internal communication, and digital marketing collaterals. The ideal candidate will have strong writing, content strategy, and presentation design skills, along with a deep understanding of branding and storytelling. Key Responsibilities Create engaging and on-brand content for marketing presentations, including PowerPoint slides and speaker notes. Research, synthesize, and distill complex information into clear and compelling messaging. Develop content for internal communications such as emailers, posters, newsletters, and social media posts. Ensure all materials align with the brand voice, tone, and visual identity guidelines. Collaborate with internal teams and stakeholders to refine messaging and enhance content impact. Support digital content development across various platforms like websites, infographics, and landing pages. Optimize content for clarity, engagement, and multi-channel delivery. Coordinate with designers to ensure visual content complements written messaging. Required Skills & Qualifications 2 5 years of experience in content writing, content marketing, or marketing communications. Bachelor s degree in Communications, Journalism, Marketing, or related field. Exceptional writing, editing, and storytelling skills with a strong attention to detail. Proven ability to design and deliver high-quality PowerPoint or Google Slide presentations. Familiarity with content creation for B2B marketing, internal communications, and digital platforms. Excellent communication and interpersonal skills to work across teams. Strong project management and time-management abilities in a fast-paced environment. Preferred: Working knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign). Advantageous: Experience with tools like Prezi, Keynote, or presentation animation platforms. Tools & Platforms Presentation Software: PowerPoint, Google Slides, Keynote, Prezi Design Tools: Adobe Photoshop, Illustrator, InDesign (preferred) Marketing Platforms: Email marketing tools, social media platforms, CMS tools Be part of a creative and collaborative marketing team. Work on diverse projects that drive internal engagement and brand storytelling. Gain exposure to high-impact marketing initiatives and leadership visibility. Opportunity to grow your career in content strategy and digital marketing. Qualification : Bachelors degree in Communications, Journalism, Marketing, or related field.

Sales Manager India (South) | 5-8 Years Experience | Chennai Location: Chennai Experience: 5 to 8 Years Job Overview We re seeking an experienced and motivated Sales Manager to join our team in South India. If you are passionate about driving revenue growth and have a proven track record in the construction and real estate industry, this role offers a fantastic opportunity to lead strategic sales initiatives, expand our customer base, and consistently exceed sales targets. Experience & Educational Qualifications 5 to 8 years of sales management experience, preferably in the construction and real estate sector. Bachelor s or Master s degree in Technology or a related field. Key Skills Required Strong ability to generate high-quality leads and engage with C-level executives effectively. Deep understanding of product/module functionalities with the capability to conduct demos independently. Skilled in managing the complete sales lifecycle from product demo and proposal creation to negotiation and closure. Proficient in using sales tools and CRM software to manage pipeline and sales activities. Strategic mindset to align sales efforts with evolving market trends and business objectives. Willingness to travel locally and interstate for client meetings and deal closures. Roles & Responsibilities Generate and nurture leads while building strong relationships with senior decision-makers. Conduct independent product demonstrations to prospects and customers. Manage the end-to-end sales process, including proposal development, negotiation, and deal closure. Collaborate closely with cross-functional teams such as marketing, product development, and customer support to ensure seamless customer engagement and satisfaction. Deliver daily sales reports and updates to the leadership team. Demonstrate ownership and commitment towards achieving sales targets and organizational goals. Travel as needed to meet clients and close sales deals. Preferred Qualifications Familiarity with sales tools and CRM systems for effective pipeline management. Ability to think strategically and adjust sales tactics based on competitive landscape and customer feedback. Flexible working hours to support your work-life balance. Strong focus on learning and professional development. Comprehensive medical and insurance benefits. Be part of a market-leading company in real estate ERP solutions. About In4Velocity Founded in 2004, In4Velocity is a trusted partner for real estate, construction, and infrastructure firms worldwide. Our flagship ERP platform, In4Suite , seamlessly integrates buy-side, sell-side, and internal processes into one comprehensive ecosystem, empowering stakeholders with real-time insights and data-driven decision-making. Supported by a robust Business Intelligence system and unparalleled global support, In4Suite is the preferred choice for organizations aiming to streamline operations and achieve digital transformation in real estate development and construction management. Join In4Velocity and be part of an innovative journey shaping the future of real estate technology. Apply now and take your career to the next level! Qualification : Bachelors or Masters degree in Technology or a related field.

Job Title: Sales Engineer Experience: 5 to 8 Years Location: Chennai Qualification: B.E. in Mechanical Engineering Age Range: 25 30 years Job Type: Full Time Job Summary We are hiring a proactive and experienced Sales Engineer with 5 to 8 years of experience in industrial valve sales. The ideal candidate will have a strong understanding of industries such as Chemicals, Oil & Gas, Refineries, Petrochemicals, Pharmaceuticals, and Fertilizers. This role demands strong client engagement skills and the ability to drive sales growth across target accounts in Chennai and surrounding regions. Key Responsibilities Drive revenue growth by selling high-quality industrial valves and related solutions. Engage directly with end-user clients across multiple industries, including Oil & Gas, Chemicals, Pharma, and Fertilizers. Act as a key liaison between the organization and customers, ensuring strong relationship management. Develop and deliver technical proposals and pricing solutions tailored to customer requirements. Regularly visit clients and project sites; willingness to travel 15 20 days per month. Provide customer insights, competitor intelligence, and market trends to enhance strategic planning. Meet and exceed sales targets through effective pipeline and relationship management. Required Skills & Experience 5 to 8 years of hands-on experience in industrial sales, preferably within the valves segment. In-depth knowledge of process industries and strong customer-handling skills. Excellent communication, presentation, and negotiation abilities. Ability to manage multiple priorities and field visits in a fast-paced environment. Strong self-motivation and a results-driven mindset. Qualifications B.E. in Mechanical Engineering. Be part of a trusted industrial brand with a legacy of quality and innovation. Work closely with major players in the process and infrastructure sectors. Opportunities for career progression in a performance-based culture. Exposure to diverse industrial applications and technical sales challenges. Qualification : B.E. in Mechanical Engineering.

Job Title: Customer Service Engineer Experience: 5 to 8 Years Location: Chennai Qualification: Diploma in Mechanical Engineering Age Range: 23 28 years Job Type: Full Time Job Summary We are seeking an experienced Customer Service Engineer with a strong background in Mechanical Seals or Pumps. The ideal candidate will coordinate site installations, conduct regular customer training, and perform troubleshooting to ensure optimal service delivery. Willingness to travel 15 20 days per month is essential for this role. Key Responsibilities Coordinate with customers for site installations and provide ongoing technical training. Perform major troubleshooting and problem resolution at customer sites. Conduct customer service surveys to gather feedback and improve service quality. Provide timely and efficient support to maintain customer satisfaction. Manage service operations across Chennai and nearby locations with occasional travel. Required Skills & Experience 5 to 8 years of hands-on experience as a Service Engineer in the Mechanical Seals or Pumps industry. Strong problem-solving skills and the ability to troubleshoot complex technical issues. Excellent customer communication and coordination abilities. Willingness to travel 15 to 20 days per month. Ability to work independently and handle customer site visits efficiently. Qualifications Diploma in Mechanical Engineering. Work with a leading provider in the mechanical seals and pumps industry. Opportunity to engage with diverse customers and enhance technical skills. Supportive work culture encouraging growth and learning. Competitive salary and benefits. Qualification : Diploma in Mechanical Engineering.

Job Title: Manual Tester Location: Chennai Job Type: Full Time Job Description Perform Manual and Functional Testing. Work effectively under pressure to meet deadlines and in a cross-functional environment. Collaborate well as a team member as well as independently. Understand SDLC, STLC, Testing fundamentals, and test processes & strategies. Familiarity with test/defect process and management tools. Coordinate with the development team on day-to-day issues as necessary. Experience with tools like Bugzilla and JIRA. Strong knowledge of SQL and Agile methodologies. Familiarity with API and Mobile testing. Knowledge of performance testing and tools like JMeter is an advantage.

Job Title: Pre-Sales Solutions Specialist RFID & IoT Asset Tracking Location: Chennai, Tamil Nadu (Hybrid) Experience: 5+ years Reports to: CEO Role Overview We are looking for a technical pre-sales professional to spearhead enterprise sales of RFID and IoT asset tracking solutions. You will act as the bridge between client needs spanning IT, manufacturing, and lab operations and our software/hardware portfolio, targeting Fortune 1000 companies and US government agencies. This role requires availability during US East Coast working hours. Key Responsibilities Engage with CTOs, IT leaders, and operations executives to identify and map pain points (asset visibility, audit compliance, loss prevention) to our asset tracking software, RFID tags, and IoT infrastructure. Conduct live demonstrations of real-time tracking solutions across applications such as: Lab equipment calibration management Manufacturing work-in-progress (WIP) and finished goods tracking IT asset audits for data centers Design proof-of-concept scenarios using RFID, BLE, and GPS integrations tailored to customer environments. Collaborate with deployment teams to customize solutions for challenging environments (e.g., clean rooms, oil fields, secure facilities). Educate clients on ROI metrics, highlighting benefits like 80% faster audits, preventive maintenance alerts, and loss reduction. Qualifications Minimum 5 years experience in B2B pre-sales, preferably within IoT, RFID, or enterprise SaaS domains. Technical fluency in RFID hardware, ERP/CMMS system integrations, and sensor networks is highly preferred. Proven track record selling to pharmaceutical, biotech, or industrial sectors. Lead deployments for an 18+ year innovator with prestigious clients including the Air Force and top biotech firms. Gain access to a proprietary RFID Tags Lab and a customizable software suite. Attractive compensation package with competitive base salary plus commission tied to enterprise deal closures.