Communication Skills Jobs in Pune

Sales Development Representative (SDR) Experience: 2 5 Years Education: BBA, BSc, BTech/BE, BCA, MSc, MTech, MBA/PGDM, MCA Location: Pune About the Role We are seeking a motivated Sales Development Representative to drive lead generation, build strong client pipelines, and support our global IT services business. The ideal candidate has experience in IT/SaaS sales, understands international markets, and thrives in a fast-paced, target-driven environment. Required Skills IT Sales / SaaS Sales Lead Generation Business Development Cold Calling Good to Have Email Marketing Cloud or Software Sales Excellent Communication Skills Key Responsibilities Proactively generate leads through cold calls, LinkedIn outreach, email campaigns, and networking. Qualify leads and nurture them through the sales funnel to create new opportunities. Schedule meetings, demos, and presentations for senior sales or technical teams. Maintain accurate CRM records and provide regular pipeline reports. Collaborate with marketing and delivery teams to align efforts and improve conversion rates. Clearly articulate complex IT services (cloud, AI, data, software development) to business leaders. Apply consultative selling techniques to understand client pain points and position IT services as value-driven solutions. Requirements 2 5 years of experience in inside sales or business development (IT services/SaaS preferred). Proven success in lead generation and pipeline development. Experience selling to North American and EU markets. Excellent verbal and written communication and presentation skills. Strong understanding of IT services (cloud, AI, data, software development preferred). Hands-on experience with CRM tools (Zoho, HubSpot, Salesforce, etc.). Self-motivated, target-driven, and comfortable working in a fast-paced environment. Qualification : BBA, BSc, BTech/BE, BCA, MSc, MTech, MBA/PGDM, MCA

Junior Technical Writer cum System Tester Designation: Junior Technical Writer Location: Pune Experience: 1 2 years Qualifications: B.E./B.Tech in Electrical, Instrumentation, Electronics, Mechatronics, or MSc in Electronics Skills & Technologies Required: Exceptional written and verbal English communication skills Proficiency in Microsoft Office tools Experience in the Machine Automation Industry (OEMs, System Integrators, etc.) Understanding of PLC Programming (Ladder/Structured Text) Experience with Design, Commissioning, Factory Acceptance Testing (FAT), and Site Acceptance Testing (SAT) Configuring PLC Backplane I/O and Remote I/Os on Fieldbus Hands-on experience with at least one Fieldbus technology (Ethernet/IP, PROFINET, EtherCAT, Ethernet PowerLINK, CAN, PROFIBUS, ControlNET, DeviceNET) Preferred: Experience with Variable Frequency Drives (VFDs) and Servos Programming skills in Python, C, C++, or other high-level programming languages Behavioral Competencies Collaborative and effective team player Eager to learn new technologies, including Python programming and system testing Agile, adaptable, and willing to take on new challenges Self-motivated with a proactive, can-do attitude Role & Responsibilities Collaborate with subject matter experts to gather technical information and proofread/design technical documents Create and update technical documentation in HTML/XML formats Develop and expand skills in Python programming and system testing Assist in creating clear, concise user manuals, product guides, and other technical documents Learn and apply new tools and techniques related to system testing and automation Qualification : B.E./B.Tech in Electrical, Instrumentation, Electronics, Mechatronics, or MSc in Electronics

Pre-Sales Executive Experience: 0 1 year Location: Pune About Amura Amura Marketing Technologies is a next-generation MarTech company delivering end-to-end marketing and sales solutions to leading Indian brands. Our philosophy of Marketing Engineered combines innovative design, engineering, and technology to provide cutting-edge marketing solutions. Role Overview As a Pre-Sales Executive, you will play a key role in qualifying leads through research, outreach, and client engagement. You will support the sales team by managing client communications, scheduling meetings, and maintaining CRM records, contributing to business growth across the PAN India region. Key Responsibilities Conduct lead qualification through research, phone calls, emails, and LinkedIn prospecting. Develop new business by prospecting, following up on marketing leads, and nurturing existing client relationships. Schedule appointments for Sales Managers with potential clients. Clearly explain service offerings and pricing details to prospects. Perform prompt and consistent follow-ups via calls, emails, LinkedIn, and WhatsApp. Manage CRM and sales tools to ensure smooth communication with the sales team. Handle cold calling and campaign leads effectively. Excellent verbal communication and email writing skills. Results-driven, persistent, and motivated to meet sales targets. Strong time management and prospecting skills. Ability to handle rejection professionally and maintain a positive attitude. Customer-focused with excellent telephone sales and service skills. Professionalism and a proactive approach in maintaining business relationships.

Team Lead Account Management Location: Pune Experience: 3+ years Employment Type: Full-Time About Amura Amura Marketing Technologies is a next-generation MarTech company, delivering end-to-end marketing and sales solutions to leading brands across India. Guided by the philosophy of Marketing Engineered , we blend creativity, data, and technology to craft innovative marketing strategies that drive measurable results. Role Overview We are looking for a dynamic and experienced Team Lead Account Management to lead client strategy, execution, and servicing across multiple digital projects. This role involves managing a team of account managers, driving campaign performance, and ensuring seamless coordination between internal teams and clients. You'll be responsible for delivering marketing strategies that align with client goals and deliver measurable impact. Key Responsibilities 1. Marketing Strategy & Execution Develop and implement comprehensive, data-driven marketing strategies tailored to client objectives. Ensure strategies are aligned with industry best practices and designed to drive measurable engagement and conversions. Lead full-funnel strategy development across awareness, consideration, and conversion stages. 2. Team & Project Management Manage, mentor, and guide a team of junior account managers. Allocate tasks effectively to ensure timely, high-quality project delivery. Collaborate cross-functionally with creative, content, media, and tech teams to execute campaigns efficiently. 3. Client Engagement & Servicing Act as the primary point of contact for clients, ensuring proactive communication, updates, and relationship management. Understand client briefs in depth and translate them into actionable strategies. Maintain high client satisfaction through consistent service quality and strategic value. 4. Campaign Management Oversee the execution of campaigns across multiple digital platforms. Monitor performance, troubleshoot issues, and optimize in real-time to maximize ROI. Report campaign results with insights and next steps for growth. 5. Digital Platforms & Tools Proficient in platforms such as: Google Ads & Google Analytics Meta (Facebook) Business Manager Demand-Side Platforms (DSPs) and programmatic advertising tools Ability to leverage analytics tools to inform campaign performance and optimization. Must-Have Skills Strong command of full-funnel marketing strategies and their implementation. Proven expertise in performance marketing, including ROI optimization and attribution modeling. Ability to conceptualize and execute impactful marketing campaigns. Experience translating strategy into operational execution with a focus on timelines and outcomes. Strong communication and leadership skills with the ability to liaise between clients and cross-functional teams. Desired Qualifications & Experience Minimum 3 years of experience in digital marketing and account management, preferably in an agency setting. Prior experience in client strategy, servicing, and project management. Hands-on experience managing a team of 6 or more people. Ability to manage multiple projects simultaneously in a fast-paced environment. Strong analytical mindset with the ability to turn data insights into actionable strategies. Excellent interpersonal and decision-making skills with a high degree of ownership. Who You Are You thrive in a fast-paced, high-growth environment. You re a strategic thinker with attention to detail and a drive for results. You take ownership, stay proactive, and are relentless in project execution. You re a natural leader, a strong communicator, and a team player. You enjoy solving problems, learning new tools, and contributing to a dynamic work culture. Apply now and join Amura in shaping the future of marketing.

Technical Project Manager-II Location: Pune Employment Type: Full-Time About Calfus At Calfus, we deliver innovative AI agents and enterprise solutions that transform businesses in unimaginable ways. Our software engineering and ERP teams empower startups and enterprises to harness AI s full potential, automate complex workflows, and drive revenue growth. We pride ourselves on a culture of innovation, speed, and collaboration. As one of the fastest-growing companies in the AI space, we seek talented professionals who are passionate, driven, and ready to make an impact. About the Role As a Technical Project Manager-II, you will lead the successful delivery of complex technical projects from conception through deployment. Your role includes managing cross-functional teams, defining project scopes, creating timelines, allocating resources, and ensuring projects meet customer requirements on time and within budget. You will bridge communication between technical teams and stakeholders, proactively resolving issues to keep projects on track. Key Responsibilities Lead end-to-end delivery of GenAI/LLM-based software solutions across diverse business functions. Understand customer needs, translate them into technical requirements, and negotiate priorities. Build and nurture a strong engineering culture focused on respect, empathy, and best practices. Collaborate with principal engineers across Calfus locations to develop best-in-class products. Manage project scope, timelines, resources, and risks to ensure timely delivery. Facilitate communication between stakeholders and technical teams. Support engineering teams by addressing challenges and helping unblock technical issues. Apply Agile, Scrum, or other development methodologies effectively. Utilize project management and development tools (Jira, Git, Jenkins, Docker, etc.). Leverage cloud technologies (AWS, Azure) and understand system architectures. What We Expect From You 6+ years of relevant project management experience, with 5+ years in technical or IT environments. Proven success managing complex, multi-team software projects, especially involving AI/ML or GenAI/LLM solutions. Strong programming knowledge in one or more: Node.js, Java, Python, React.js, Angular. Deep understanding of software development life cycles and methodologies (Agile, Scrum, Waterfall). Experience with cloud architectures and deployment pipelines (DevOps, CI/CD). Excellent communication skills to engage technical and non-technical stakeholders. Ability to drive decision-making based on data and insights. Proficient with project management tools like Jira, MS Project, Asana, etc. Bonus Skills Certifications such as PMP, ScrumMaster or equivalent. Hands-on experience with DevOps and continuous integration/deployment practices. Familiarity with data pipelines from ingestion to dashboards is a plus. Benefits Comprehensive medical, group, and parental insurance. Gratuity and provident fund contributions. Wellness programs and birthday leave. Inclusive, fast-paced culture that values innovation and diversity. Equal Opportunity Statement Calfus Inc. is committed to creating an inclusive workplace where everyone regardless of background, identity, or experience has the opportunity to thrive. We celebrate diversity and encourage all qualified candidates to apply.

Presales Manager - Software Engineering Location: Pune Employment Type: Full-Time About Calfus At Calfus, we deliver cutting-edge AI agents and products that transform businesses in ways previously unimaginable. Our teams empower organizations from startups to established enterprises to harness AI s full potential, driving revenue growth and operational excellence. Our ERP solutions integrate seamlessly with core business systems, automating manual tasks and enabling teams to focus on strategic initiatives. We pride ourselves on innovation, speed, and collaboration, fueling our rapid growth and industry leadership. About the Role As a Software Engineering Presales Manager, you will be a critical link between our technical teams and potential clients. You ll lead technical engagements, crafting and delivering compelling proof of concept demos, ensuring solutions align with client needs and industry best practices. Your expertise in AWS, Azure, DevOps, and full-stack development, combined with exceptional communication skills, will help articulate the value of Calfus products and drive successful sales closures. Key Responsibilities Develop and deliver tailored proof of concept demonstrations that showcase solution capabilities. Ensure proposed solutions meet client requirements and adhere to best practices outlined in Statements of Work. Manage sales bid processes by responding to RFIs and RFPs with technical precision. Collaborate closely with Sales teams to drive deals through to successful closure. Partner with Product Managers to relay client feedback and shape future product enhancements. Monitor market trends, competitor landscapes, and adjust sales strategies accordingly. Understand customer needs deeply and deliver persuasive sales presentations. Coordinate with marketing for demand-generation activities such as trade shows and workshops. Build and maintain long-term customer relationships. Prepare detailed sales proposals and occasionally train sales team members on technical aspects. What We Expect From You Degree in Computer Science, Engineering, or a related technical field; management degree from a premier institution is a plus. 8-12 years of presales experience in the IT industry, preferably with software engineering solutions. Strong problem-solving and prioritization capabilities. Excellent presentation and communication skills, adept at engaging multiple stakeholders. Ability to work flexibly across time zones. Willingness to travel on short notice. Reporting You will report directly to the President and Chief Revenue Officer. Benefits At Calfus, we offer a comprehensive benefits package including medical, group, and parental insurance, gratuity, provident fund, wellness programs, and birthday leave because we value our employees and their well-being. Equal Opportunity Employer Calfus is committed to fostering an inclusive workplace that celebrates diversity and innovation. We welcome applicants from all backgrounds, identities, and experiences. Qualification : Degree in Computer Science, Engineering, or a related technical field

Job Title: Senior Advanced Technical Services Engineer Location: Pune Experience: 5+ Years Company: TraceLink Department: Advanced Technical Services Company Overview: At TraceLink, we are transforming the global pharmaceutical supply chain to protect patients and ensure the availability of safe medicines worldwide. Our Opus Platform and innovative software solutions empower pharmaceutical companies to digitize operations, improve visibility, ensure compliance, and collaborate more effectively across complex global networks. Founded in 2009, TraceLink operates in 8 global offices, with 800+ employees, and serves 1,300+ customers across 60+ countries. Recognized by Gartner, IDC, and Comparably, we are proud to be a trusted industry leader and a great place to work. Position Overview: We are looking for an experienced and highly skilled Senior Advanced Technical Services Engineer to join our Pune-based team. As a senior member of the Advanced Technical Services team, you will lead technical issue resolution efforts, support internal tooling and data repair processes, and act as a technical mentor to the broader Technical Support organization. This role combines strong technical proficiency, problem-solving ability, and excellent interpersonal communication, playing a key role in enhancing customer satisfaction and internal team capabilities. Key Responsibilities: Resolve complex technical issues by working directly with TraceLink products and collaborating with internal teams to create custom solutions or internal tools Serve as a technical mentor and advisor to Technical Support Engineers Lead the triage, prioritization, and execution of customer data repair requests Create, maintain, and support scripts and tooling to enhance team productivity Act as a recognized Subject Matter Expert (SME) for 3 4 core TraceLink applications Document technical processes and deliver training to internal support teams Advocate for customer needs by collaborating with Product, Engineering, and other cross-functional teams to drive product improvements Analyze and troubleshoot application logs, errors, and complex integrations Skills and Competencies: Proficient in XML, JSON, CSV reading, parsing, and manipulation Working knowledge of scripting languages such as Perl, Python, Shell scripting Strong debugging and log analysis skills Ability to propose and evaluate multiple solutions to technical problems Understanding of B2B integration technologies such as AS2, SFTP, Web Services Extensive experience with tools including Microsoft Office, Google Workspace, Salesforce, Slack, and collaboration platforms Excellent verbal and written communication skills; strong documentation practices Highly self-motivated, with proven time management and project coordination skills Experience in mentoring, coaching, and cross-functional collaboration Proven ability to lead team efforts and resolve high-impact customer issues Strategic thinker who contributes to the continuous improvement of support processes Essential Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience) Minimum 5+ years of experience in a technical customer-facing role, preferably within SaaS or enterprise software companies Strong understanding of UNIX/Linux environments and Java-based applications Working knowledge of ERP systems Fluent in written and spoken English (additional languages a plus depending on region) What You'll Gain: Opportunity to work on mission-critical systems that impact global patient safety Collaborate with a global team in a dynamic, high-growth company Mentorship opportunities and career development in advanced technical roles Work in an environment that values innovation, ownership, and teamwork If you're passionate about solving complex technical challenges, mentoring others, and making a meaningful impact in the life sciences sector, we invite you to join us at TraceLink. Qualification : Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience)

Job Title: Technical Support Engineer II Location: Pune Experience: 2 5 Years Company: TraceLink Department: Support and Service Company Overview: TraceLink s innovative software solutions and Opus Platform empower the pharmaceutical industry to digitize their supply chain, enhancing compliance, visibility, and decision-making. Our technology helps reduce disruptions in medicine supply, ensuring patients worldwide receive the treatments they need. Founded in 2009, TraceLink has expanded to 8 offices globally, with over 800 employees and more than 1,300 customers across 60+ countries. We are recognized as an industry leader by Gartner and IDC, and celebrated for our positive company culture by Comparably. Position Overview: As a Technical Support Engineer II, you will play a vital role within our Support and Service organization to ensure customer success and satisfaction. Your technical expertise and problem-solving skills will be key to helping customers implement and utilize TraceLink s Life Sciences Cloud solutions effectively. This role requires strong interpersonal skills combined with experience in web applications, UNIX systems, scripting, and troubleshooting complex technical issues. Key Responsibilities: Engage directly with customers and internal teams to understand, document, troubleshoot, and resolve technical issues efficiently Develop and improve standard troubleshooting procedures and tools for recurring issues Collaborate closely with Product Management, Engineering, and Quality Assurance teams to facilitate timely resolution of customer-reported problems Provide excellent customer communication and ensure timely updates on issue status Skills and Qualifications: Proven experience supporting proprietary, enterprise-level software applications Strong customer-oriented communication skills with a professional, friendly attitude Excellent verbal and written communication abilities Strong analytical mindset with great attention to detail Proficiency with UNIX command line, especially in parsing and analyzing data sets Bachelor s degree in Computer Science, Information Technology, or a related field 2 to 5 years of experience in a technical support or troubleshooting role Ability to read, parse, and manipulate technical data formats such as XML, EDI, CSV Working knowledge of B2B communication protocols like AS2, SFTP, and Web Services Experience with scripting languages (e.g., Perl, Python, Shell) is a plus Familiarity with supply chain software and pharmaceutical industry knowledge preferred Flexibility to work shifts across Americas, EMEA, and India/APAC time zones (daytime, evening, and overnight) Work with cutting-edge cloud technology impacting patient safety worldwide Collaborate with a global, high-performing team Opportunity for career growth in a fast-paced, innovative environment Support an industry leader with a commitment to employee growth and culture Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Manager MEP (Mechanical, Electrical & Plumbing) Location: Pune Company: Gera Developments Pvt. Ltd. Experience Required: 8+ Years Industry: Real Estate / Construction Employment Type: Full-time About Gera Developments: Gera Developments Pvt. Ltd. is a forward-thinking real estate developer known for delivering cutting-edge residential and commercial spaces. With a legacy of trust, quality, and innovation, Gera is at the forefront of redefining living and working environments in Pune, Goa, and Bangalore. Role Overview: As Manager MEP, you will be responsible for overseeing all on-site MEP works and infrastructure execution in accordance with service drawings, specifications, and quality standards. You will play a key role in planning, coordinating, and ensuring timely completion of all MEP and finishing-related activities. Key Responsibilities: Execution & Supervision: Ensure proper execution of MEP and infrastructure works as per design drawings and project specifications. Oversee all finishing activities, including mock-up preparation and approvals. Maintain high-quality standards throughout the execution lifecycle. Planning & Coordination: Prepare Work Breakdown Structure (WBS) and detailed daily/short-term construction schedules. Follow up with contractors for timely resource mobilization, including manpower, materials, and equipment. Work closely with design, planning, and execution teams to resolve site issues. Quality & Compliance: Conduct quality checks for: Drawing dimensions & locations Steel reinforcements Shuttering quality and support stability Ensure adherence to safety and quality protocols. Billing & Material Management: Review and certify RA Bills and Labour Bills. Lead material planning, track deliveries, and ensure drawings are received in advance. Perform material reconciliation to minimize wastage and ensure optimal usage. Cost & Value Engineering: Apply value engineering techniques to optimize MEP costs without compromising on quality or functionality. Candidate Requirements: Education: Bachelor's Degree in Mechanical / Electrical / Civil Engineering (or related field) Experience: Minimum 8 years of experience in MEP execution, preferably within the real estate or infrastructure sector. Proven track record of handling end-to-end MEP works including finishing stages and cost optimization. Skills & Competencies: Strong understanding of MEP systems and infrastructure works Proficiency in reading and interpreting service drawings Excellent coordination and communication skills Experience in vendor management, billing, and reconciliation Detail-oriented with a strong focus on quality and safety Knowledge of construction planning tools and Microsoft Office Work on landmark real estate projects Be part of a high-performance culture with a focus on innovation Opportunity to make a tangible impact on premium developments Qualification : Bachelor's Degree in Mechanical / Electrical / Civil Engineering (or related field)

Position: Pre-Sales Executive/Officer Location: Pune Qualification: Any Graduate Experience: Minimum 2 Years Job Description: We are looking for a motivated Pre-Sales Executive/Officer to engage with prospective clients and support the sales process by providing detailed project information and scheduling site visits. The ideal candidate will excel in client communication and relationship management to convert leads into confirmed prospects. Key Responsibilities: Communicate effectively with clients via voice calls, video calls, and emails to explain project details and address queries. Manage both inbound and outbound calls, ensuring timely and professional responses. Schedule and coordinate site visits by persuading potential clients to explore project locations. Conduct follow-up calls post-site visit to gather client feedback and enhance customer experience. Work diligently to convert leads into prospective clients, maintaining a consistent follow-up routine. Achieve pre-sales targets set by the company by efficiently managing and nurturing client interactions. Qualification : Any Graduate

Position: Executive Assistant to CEO Location: Pune Qualification: Graduate with 3+ years of experience Experience: Minimum 3 Years Key Skills: Excellent communication, proficient in computer applications, able to commute frequently within the city Job Description: The Executive Assistant will provide comprehensive support to the Group CEO in managing daily business activities and ensuring smooth organizational operations. Key Responsibilities: Manage and organize the CEO s calendar, scheduling meetings and appointments efficiently. Arrange and coordinate meetings, including preparing agendas and recording minutes. Handle all travel arrangements, ensuring smooth logistics and itineraries. Coordinate effectively with various departments and project sites to facilitate communication and workflow. Provide administrative support to the CEO, ensuring timely and accurate completion of tasks. Required Skills: Fluent English communication, both written and verbal. Proficient in Microsoft Office Suite, including Outlook, Excel, and PowerPoint. Strong organizational skills with attention to detail. Ability to commute frequently within Pune city. Qualification : Graduate

Position: Documentation Specialist Location: Pune Job Type: Full-Time Industry: IT Services Experience Required: 1 3 Years Position Overview We are looking for a detail-oriented and tech-savvy Documentation Specialist to join our team in Pune. In this role, you will be responsible for creating, maintaining, and updating clear and user-friendly documentation that supports the use of our products and solutions. You ll work closely with developers, testers, and product managers to ensure our documentation is accurate, accessible, and aligned with business goals. Key Responsibilities Create and maintain a variety of documentation including user manuals, API guides, troubleshooting documents, release notes, FAQs, and online help content. Collaborate with cross-functional teams (developers, testers, product managers) to gather technical content and ensure information accuracy. Translate complex technical concepts into clear, concise, and user-friendly content for both technical and non-technical audiences. Maintain consistency in tone, style, and terminology across all documentation assets. Develop supporting visual content such as diagrams, flowcharts, and presentations. Ensure documentation is updated with every product release. Follow and implement best practices for documentation usability, structure, and accessibility. Requirements Strong written, verbal, and grammatical communication skills. Familiarity with using AI tools to enhance documentation workflows. Proficiency in Google Workspace or Microsoft Office Suite. Strong proofreading and editing skills to ensure high-quality, error-free content. Ability to work independently and collaboratively with a keen eye for detail and organization. Preferred Attributes A natural storyteller who can simplify complex information. Self-motivated and results-oriented with excellent problem-solving skills. Comfortable adapting to changing priorities and managing multiple tasks simultaneously. Experience with documentation or content management tools is a plus. Benefits Comprehensive training and mentorship to accelerate your career growth. Competitive compensation package. Health insurance coverage. A collaborative, inclusive work environment that values innovation and diversity. Opportunities for continuous learning and professional development.

Receptionist cum Administrative Executive Location: Pune Experience: 3 7 years Education: Any Graduate Job Type: Full-Time Job Overview We are seeking a highly organized and professional Receptionist cum Administrative Executive to manage our office front desk and provide administrative support. The ideal candidate will be the first point of contact for guests, customers, and employees, while also handling various administrative tasks such as travel booking, vendor management, and office operations. Key Responsibilities Reception & Front Desk Management: Maintain a neat and well-organized reception area. Greet guests, customers, and employees with professionalism and courtesy, directing them to the appropriate person or department. Manage and route incoming phone calls effectively. Provide excellent customer service by addressing inquiries and resolving issues promptly to ensure a positive experience for all visitors and callers. Handle mail and deliveries by receiving, sorting, and distributing them accurately. Manage office security by following safety procedures, controlling access via the reception desk, and issuing visitor badges. Administrative Support: Monitor office supplies inventory and ensure timely procurement within budgetary constraints. Gather, compile, and prepare data for necessary reports as needed. Maintain accurate filing and documentation. Ensure compliance with company policies and procedures in daily operations. Coordinate internal meetings and office events, including contacting employees for event participation. Manage employee leave and attendance records. Facility & Vendor Management: Coordinate travel bookings (domestic and international) for employees. Oversee facility maintenance activities and manage vendors (e.g., electricians, cleaners). Coordinate courier deliveries, ensuring proper tracking and timely receipt. Ensure basic cleanliness and hygiene of office premises. Other Responsibilities: Provide general administrative support to all teams as requested. Work closely under the guidance of the Manager to support day-to-day office functions. Skill Requirements Minimum 3 years of experience in an administrative or receptionist role. Graduation or Diploma in any relevant field. Proficient in MS Office Suite, particularly MS Word and MS Excel. Familiarity with office equipment like printers and fax machines. Excellent written and verbal communication skills. Strong telephone etiquette and professional demeanor. Resourceful, proactive, and able to multitask efficiently. Strong time-management and organizational skills, with the ability to prioritize tasks. Ability to propose new ideas and contribute to improving office processes. Analytical mindset with good problem-solving abilities. Qualification : Any Graduate

Senior Business Support Specialist Location: Pune Department: Customer Operations Technical Support Job Type: Full-Time About Entrata Founded in 2003 by a group of innovative college students, Entrata has grown into a global leader in property management software. Our award-winning platform supports property owners, managers, and residents through a comprehensive suite of tools, including rent payments, leasing, maintenance, marketing, insurance, and communication solutions. With over 2,200 team members across the U.S., India, Israel, and the Netherlands, Entrata combines the energy of a startup with the reliability of an established enterprise. Our culture thrives on innovation, transparency, and bold thinking. We are committed to creating a better living experience for everyone, everywhere. Role Overview We are seeking a Senior Business Support Specialist to serve as a semi-technical expert for a specific product suite within our platform. This role involves in-depth technical analysis, advanced ticket resolution, proactive incident management, and strategic collaboration with product and engineering teams. You will act as an escalation point for complex issues, drive operational improvements, mentor other team members, and ensure high-quality support delivery. This position requires technical acumen, problem-solving skills, and a drive for continuous improvement. Key Responsibilities Serve as the subject matter expert and primary escalation point for complex technical issues within a product suite. Analyze incident trends and perform root cause analysis (RCA) to recommend product and process improvements. Create and maintain knowledge documentation including step-by-step resolutions, screen captures, and video tutorials. Collaborate closely with product and engineering teams to address systemic issues and influence future enhancements. Lead resolution efforts for high-impact or major incidents and coordinate cross-functional responses. Mentor and guide support team members, providing training on incident patterns and RCA best practices. Act as a strategic partner for product suite leaders, offering proactive technical guidance and insights. Uphold high support standards and take ownership of delivering excellent results. Demonstrate strong commitment to the Entrata brand through high-impact, solution-focused interactions. Required Qualifications 3+ years of hands-on experience in technical/functional support, implementation, or production support roles. Proven experience performing incident analysis and identifying opportunities for proactive improvement. Strong technical and business application understanding with a fast learning curve for new technologies. Ability to work effectively in a dynamic, matrixed environment. Exceptional communication skills with a collaborative, team-first approach. Experience in creating training resources such as video tutorials and documentation. High accountability and a goalkeeper mindset in maintaining quality and reliability. Preferred Qualifications Bachelor s degree in Information Systems, Computer Science, or related field. Excellent analytical and troubleshooting skills with a customer-first mindset. Demonstrated experience implementing proactive support interventions and scalable processes. Growth-oriented mindset with a track record of supporting high-growth organizations. Strong presentation skills to communicate insights and patterns to stakeholders. Experience working closely with product, engineering, training, and customer success teams. Nice to Have Experience supporting live services or business applications using PHP and MS SQL Server. Familiarity with enterprise-level customer support environments. Ability to use data trends to improve customer experience and product reliability. Work with a globally recognized leader in proptech Be part of a collaborative, high-impact team Opportunities for career growth and learning Dynamic work environment with a focus on innovation and excellence Qualification : Bachelors degree in Information Systems, Computer Science, or related field

Reporting Analyst Location: Pune Department: Research and Development Software Development Employment Type: Full-Time About Entrata Founded in 2003 by visionary college students transforming online rent payments, Entrata has grown into a global leader serving property owners, managers, and residents. Our award-winning software suite covers rent payments, insurance, leasing, maintenance, marketing, and communications reshaping property management worldwide. With over 2,200 team members globally across offices in Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with enterprise stability. We value transparent communication, diversity of thought, boldness, resilience, and collective excellence to create better living experiences. Role Overview Entrata is seeking a highly analytical and detail-oriented Reporting & Metrics Analyst to join our R&D team. In this role, you will design and maintain the reporting infrastructure that drives operational transparency and accountability across the product development lifecycle. You will collaborate closely with Product, Engineering, and Product Marketing teams to provide real-time insights into requirement tracking, release readiness, internal tool adoption, and go-to-market asset status. The ideal candidate has deep expertise in Domo, strong SQL skills, and familiarity with Jira schema and Agile workflows. Your passion for building intuitive dashboards, surfacing actionable metrics, and automating reporting will enable scalable, data-driven decisions. Key Responsibilities Design, develop, and maintain dashboards in Domo that track SDLC progress, release health, and adoption metrics. Ensure Jira data integrity by maintaining consistent tagging, statuses, and structures for epics and user stories. Write custom SQL queries to create calculated metrics, join datasets, and implement audit flags. Monitor data freshness and proactively alert teams to any inconsistencies or missing inputs. Track and report on product requirements planning and execution, including ownership and release eligibility. Provide visibility into internal communications deliverables, such as product updates, launch decks, and customer enablement content. Analyze usage and adoption metrics for internal tools (e.g., support agents, documentation platforms). Collaborate with Product Marketing to define standardized reports for quarterly planning, user conferences, and release briefings. Automate reporting workflows to minimize manual effort and maximize accuracy. Deliver regular reporting packages to R&D and cross-functional leadership teams. Minimum Qualifications 2+ years of experience in analytics or reporting within software, product, or data operations environments. Strong hands-on experience creating dashboards in Domo. Proficient in SQL for querying and manipulating complex datasets. Familiarity with Jira data structures, issue hierarchies, and Agile methodologies. Detail-oriented with a strong commitment to data quality and reporting accuracy. Excellent communication skills, with the ability to clearly document insights and enable stakeholders. Ability to manage multiple stakeholders and priorities in a fast-paced setting. Preferred Qualifications Experience reporting on product development, SDLC, or Agile delivery metrics. Background supporting go-to-market deliverables or product marketing functions. Familiarity with support analytics or customer experience platforms (e.g., Zendesk, internal AI tools). Comfortable collaborating with distributed teams and using remote collaboration tools.

Sr. Technical Program Manager Location: Pune Department: Research and Development Software Development Employment Type: Full-Time About Entrata Since 2003, Entrata has grown from a visionary college startup transforming online rent payments into a global leader serving property owners, managers, and residents. Our award-winning software suite covers rent payments, insurance, leasing, maintenance, marketing, and communications reshaping property management worldwide. With over 2,200 employees across Utah, Texas, India, Israel, and the Netherlands, Entrata combines startup agility with enterprise stability. We prioritize transparent communication, embrace boldness and resilience, and foster diversity of thought to continually improve living experiences. Role Overview We are seeking an experienced Senior Technical Program Manager (TPM) to join our Engineering team and lead strategic, high-impact programs that accelerate software delivery and drive AI-powered transformation. This role blends program and release management expertise with a strong focus on scaling AI-assisted development tools to enhance engineering productivity. The ideal candidate will have a solid technical foundation, proven Agile transformation experience, and hands-on knowledge of AI tools like GitHub Copilot. You will collaborate closely with cross-functional teams to ensure smooth execution of engineering initiatives and foster adoption of cutting-edge AI-driven practices throughout the software development lifecycle (SDLC). Key Responsibilities Lead strategic engineering programs emphasizing the integration of AI tools to boost developer productivity and speed up product delivery. Champion the adoption of AI-assisted coding tools (e.g., GitHub Copilot, Tabnine, CodeWhisperer, Cursor) across engineering teams. Identify and implement AI-driven opportunities to streamline SDLC processes, including code generation, testing, documentation, and release planning. Manage end-to-end program execution using Agile methodologies, ensuring on-time delivery of milestones. Oversee software release management, ensuring quality, reliability, and predictability. Optimize engineering workflows via tools like JIRA, Confluence, and Guru, extracting actionable insights to improve efficiency. Facilitate clear communication across product management, SDET, design, and business stakeholders. Proactively identify risks, dependencies, and blockers; align priorities and resolve issues promptly. Provide transparent and concise program updates and reports to leadership and stakeholders. Minimum Qualifications Bachelor s degree in Computer Science, Engineering, or a related technical field. 5+ years of experience as a Technical Program Manager or in a similar role within software product development. Hands-on experience with Agile frameworks, JIRA, and managing the full SDLC. Demonstrated experience using and implementing AI-powered development tools like GitHub Copilot or Cursor in engineering workflows. Excellent communication skills with proven ability to lead cross-functional teams and drive organizational change. Preferred Qualifications Advanced degree in Engineering, Technology Management, or Business. Experience leading AI-driven initiatives within engineering or product development. Familiarity with AI/ML concepts and their applications in software development. Agile certifications such as CSM, SAFe, or PMP. Understanding of DevOps, CI/CD pipelines, and modern automation practices. Qualification : Bachelors degree in Computer Science, Engineering, or a related technical field

Key Account Manager Regional Support (West Region) Location: Pune Experience Required: 10 12 Years Department: Sales & Business Development Industry: Automotive / Engineering / Manufacturing Educational Qualification: Minimum: BE/B.Tech Preferred: MBA in Marketing / Automotive Domain Role Summary: The Key Account Manager Support (Regional) plays a crucial role in driving sales growth, increasing share of business (SOB), and enhancing customer satisfaction by supporting both existing and new business development activities. This role bridges customers, internal business units, finance, and production teams to ensure efficient commercial and operational execution. Key Responsibilities: Customer Relationship & Account Management: Maintain and regularly update customer database (SOB, price history, contacts, etc.). Build and sustain long-term relationships with key OEM clients, including Yamaha, TVSM, and new 2W-EV customers (e.g., eBSA, E-Motorad, KINETIC). Handle export customer accounts, ensuring timely communication, coordination, and query resolution. Act as the primary point of contact for assigned customer accounts, ensuring prompt responses to all routine and strategic requirements. Business Development & Lead Generation: Generate new business opportunities through cold calls, networking, RFP responses, and market intelligence. Support the creation of business proposals, quotations, and commercial documentation. Identify cross-selling and up-selling opportunities within existing accounts to increase SOB. Commercial Support & Coordination: Collaborate with BUs/plants for timely invoice generation, PO compliance, and price amendments (BOPs/raw material). Coordinate with Finance and AR teams to manage receivables and ensure zero outstanding payments. Follow up with customers for invoice realization and help streamline processes related to accounts receivable. Work with internal stakeholders on part price amendments based on raw material cost fluctuations and commercial agreements. Project Execution & Internal Collaboration: Ensure smooth execution of new product development activities with cross-functional teams (Sales, R&D, SCM, Quality). Track development timelines and report status to internal and external stakeholders. Facilitate customer visits, audits, and reviews as required. Market & Competitor Insights: Monitor industry trends, competitor activity, and emerging customer requirements. Attend industry events, conferences, and customer forums to gather market intelligence and build a professional network. Required Skills & Competencies: Strong customer relationship management and negotiation skills. Good understanding of automotive components, raw materials, and BOP pricing. Excellent communication and presentation skills. Sound commercial acumen with ability to analyze market trends and financial data. Hands-on experience in sales pipeline management, lead conversion, and proposal drafting. Proficiency in MS Office Suite (Excel, Word, PowerPoint), ERP tools preferred. Key Accounts to Manage: Metallic Business Accounts Yamaha / TVSM Export Customers All regions New EV Two-Wheeler OEMs Western Region (e.g., eBSA, E-Motorad, KINETIC, etc.) Work with top automotive and EV OEMs in a fast-growing, innovation-driven company. Opportunity to lead key customer accounts and directly contribute to business growth. Collaborate with cross-functional leaders and gain exposure to global markets. Qualification : MBA in Marketing / Automotive Domain

Job Title: Customer Service Officer Department: PDM Domestic Business Location: Pune Experience Required: 2 to 6 Years Qualification: Graduate / Master s Degree (Mandatory) Certifications: MDF Certified (Preferred), NISM (Desirable) Reports To: Branch Head / Regional Customer Service Lead Role Overview: The Customer Service Officer acts as a vital link between the AMC and investors by ensuring exceptional service delivery, complaint resolution, transaction processing, and regulatory compliance. This role involves managing walk-in clients, coordinating with registrars (R&T agents), and supporting the field sales team to strengthen client relationships and improve overall investor experience. Key Responsibilities: Customer Interaction & Support Handle walk-in investors with professionalism and a service-first approach. Promptly respond to investor queries, complaints, and requests across mutual fund products. Assist clients in processing transactions including Purchase, Redemption, Switch, SIPs, and Special Products. Transaction Processing & Coordination Coordinate with R&T agents (Registrar & Transfer Agents) to ensure timely and accurate resolution of investor requests. Ensure adherence to SEBI-prescribed cut-off timings and accurate documentation. Sight credits in bank accounts for reported transactions and validate cash flows. Reporting & Regulatory Compliance Prepare and maintain accurate Daily MIS, Monthly Reports, Time Stamping Register, and Daily Transaction Report (DTR). Submit High-Value Transaction Reports and other regulatory reports in a timely manner. Stay updated with the latest SEBI guidelines and internal compliance procedures. Product Knowledge & Communication Stay informed about SBIMF product offerings, market movements, and mutual fund regulations. Educate investors on product features, regulatory norms, and documentation requirements. Draft and review investor communication content in a clear, accurate, and professional manner. Sales Support & Branch Operations Support the field sales team in ensuring clients receive smooth service post-sales. Contribute to branch-level investor engagement programs and awareness initiatives. Maintain an environment of operational excellence and risk control at the customer touchpoint. Key Skills & Competencies: Technical Skills: In-depth understanding of mutual fund operations and SEBI regulatory norms Familiarity with R&T coordination and transaction processing workflows Proficiency in MIS preparation, record keeping, and compliance reporting Behavioral Competencies: Excellent verbal and written communication skills Customer-centric mindset with a proactive problem-solving approach Strong attention to detail and commitment to process integrity Ability to multi-task and prioritize under time-sensitive environments Team-oriented with a collaborative working style Mandatory Requirements: Graduate or Postgraduate in any discipline 2 6 years of customer service experience in mutual fund or BFSI sector Knowledge of SEBI regulations and mutual fund products Excellent communication and investor handling skills Desirable Profile: NISM Certification (especially Series V-A: Mutual Fund Distributors) Experience in a mutual fund branch / R&T / back-office operations Familiarity with handling large volume transactions and investor footfalls Strong drafting ability for investor communication and regulatory correspondence Job Summary: The Customer Service Officer plays a pivotal role in delivering high-quality service at the branch level, ensuring smooth transaction processing, investor satisfaction, and compliance with regulatory norms. This role contributes directly to investor retention, brand credibility, and seamless operational flow for SBIMF's Pune branch. Qualification : Graduate / Masters Degree (Mandatory)

Project Manager Biocarbon Business Location: Pune Experience: 5 8 Years Education: Bachelor s or Master s degree in Business, Marketing, Engineering, or a related field About the Role: BiofuelCircle s platform serves a diverse range of stakeholders within the bioenergy supply chain, including large industries, rural enterprises, transporters, service providers, and farmers. As the Project Manager for the Biocarbon Business, you will be responsible for managing and coordinating biocarbon-related projects, addressing user queries, troubleshooting, and ensuring the smooth execution of activities on the BiofuelCircle platform. This role is critical in maximizing value for internal and external users and driving the growth of BiofuelCircle s biocarbon initiatives. Key Responsibilities: Project Management: Plan, coordinate, and oversee multiple projects aligned with pilot programs and strategic initiatives. Ensure timely execution while maintaining high-quality standards. Sales & Business Development: Identify and engage potential clients within target markets. Prepare and deliver compelling pitch decks, presentations, and client proposals. Project & Proposal Documentation: Draft project proposals, cost estimates, and execution plans aligned with business objectives. Market Analysis: Conduct ongoing market research to track trends, customer needs, and competitor activities. Use insights to refine sales and project strategies. Reporting & Documentation: Maintain and manage project MIS (Management Information System). Prepare comprehensive reports on project status, sales pipelines, and market insights. Cross-functional Collaboration: Work closely with teams across New Market Development, Supply Chain, Finance, Project Management, and Marketing to ensure project alignment and success. Ideal Candidate Profile: Educational Background: Bachelor s or Master s degree in Business, Marketing, Engineering, or related disciplines. Professional Experience: Proven hands-on experience in project management, including familiarity with project management tools. Core Competencies: Strong analytical and problem-solving skills with a data-driven decision-making approach. Excellent written and verbal communication skills. Ability to collaborate across diverse teams effectively. Travel Requirements: Up to 10% travel may be required. Opportunity: This role offers a unique chance to contribute to India s expanding bioenergy sector by leading critical projects that foster sustainable and circular economic growth. The Project Manager will be pivotal in expanding BiofuelCircle s biocarbon business and developing new markets. Supervision & Collaboration: The role demands close collaboration with departments such as New Market Development, Supply Chain, Finance, and Project Management to ensure seamless project execution. Qualification : Bachelors or Masters degree in Business, Marketing, Engineering, or a related field

Admin Executive Location: Pune, Maharashtra Experience: 2 3 Years Function: Administration Education: Graduate Degree Job Summary: We are looking for a proactive and organized Admin Executive to manage day-to-day administrative functions and ensure smooth office operations. This role includes handling office management, facility upkeep, travel coordination, vendor management, and general administrative support. The ideal candidate will bring strong coordination skills, attention to detail, and the ability to manage multiple priorities in a dynamic environment. Key Purpose of the Role: To provide seamless administrative support and ensure an efficient, safe, and well-managed workplace by overseeing office operations, facilities, travel arrangements, and support staff. Key Responsibilities: Guest & Meeting Coordination Manage visitor entry and welcome procedures Arrange and support internal and external meetings Travel Desk Support Coordinate travel bookings, logistics, and accommodation for employees Maintain travel-related records and vendor contacts Facility & Housekeeping Management Oversee maintenance of office infrastructure and common areas Ensure cleanliness and hygiene standards across office premises Event Support Assist in planning and executing company meetings, celebrations, and team events Support Staff Supervision Supervise office assistants, housekeeping, and other support personnel Monitor task allocation and performance Vendor & Agency Coordination Liaise with vendors for office supplies, facility maintenance, and service contracts Manage vendor payments and service agreements Communication & Documentation Draft and manage official communication and internal correspondence Maintain administrative records and documentation Health & Safety Compliance Ensure compliance with workplace safety protocols and statutory requirements General Administrative Support Provide day-to-day support for internal teams and help maintain operational efficiency Ideal Candidate Profile: Background: 2 3 years of experience in office administration Prior experience in IT or non-IT sectors Technical Competencies: Strong coordination and organizational abilities Proficiency in handling travel logistics and vendor interactions Capable of managing office support staff Skills & Strengths: Excellent multi-tasking and time management skills Good verbal communication and interpersonal skills Proficient in English (spoken and written) Opportunity: This role offers the chance to grow within a dynamic and professional organization. As an Admin Executive, you will play a key role in supporting operational excellence and workplace efficiency. Supervision & Collaboration: Reports to: Manager HR Collaborates with: Internal teams, vendors, support staff, and visitors Qualification : Graduate Degree