Compensation Analysis Jobs in Gurgaon

Position: Senior Sales Executive Location: Gurgaon Job Type: Full-Time Industry: Automotive | Supply Chain & Enterprise Mobility Experience Required: 2 4 Years (B2B Solution Sales in the Automobile Sector) Company Overview Bar Code India (BCI) Bar Code India is a leading provider of advanced supply chain automation, traceability, and enterprise mobility solutions. Our mission is to deliver innovative technology that empowers organizations to optimize operations, improve efficiency, and stay ahead in a competitive landscape. With a strong presence in the automobile industry, we are now seeking driven sales professionals to help us expand our footprint and accelerate revenue growth. Position Overview We are hiring a Senior Sales Executive to join our dynamic team in Gurgaon. This role is ideal for a motivated and results-driven individual with a proven track record in B2B solution sales, particularly in the automotive domain. You will be responsible for building strong client relationships, identifying new opportunities, and driving sales of our cutting-edge automation and traceability solutions. Key Responsibilities Identify, prospect, and develop new B2B opportunities within the automotive sector, especially among OEMs and Tier 1 suppliers. Understand customer pain points and position BCI s technology-driven solutions to address those challenges effectively. Conduct impactful product demos, solution walkthroughs, and proof-of-concept discussions. Engage and build long-term relationships with key decision-makers and stakeholders. Work closely with cross-functional teams including Pre-sales, Technical, Product, and Delivery for solution alignment and proposal delivery. Own and manage the entire sales cycle from lead generation to negotiation and deal closure. Consistently meet or exceed quarterly and annual sales targets. Requirements 2 4 years of experience in B2B solution sales; experience in selling to the automobile industry is mandatory. Strong skills in lead generation, cold calling, and field prospecting. Proven ability to navigate complex sales processes and close deals. Hands-on experience with CRM tools and structured sales methodologies. Excellent communication, negotiation, and presentation skills. Knowledge of barcode/RFID technology, enterprise mobility, or supply chain solutions is a strong advantage. Self-starter with a positive attitude and the ability to work independently in a fast-paced, tech-driven environment. Key Attributes High emotional intelligence and excellent interpersonal skills. Self-motivated and goal-oriented. Strong analytical and problem-solving abilities. Collaborative mindset and a team-first attitude. Flexible and adaptive to changing business needs and market dynamics. Competitive compensation with attractive incentives. Health insurance and wellness benefits. Structured training and mentorship programs to accelerate your growth. A collaborative, diverse, and innovation-driven work environment. Opportunities to work with leading-edge technology and global clients. If you re passionate about technology sales, thrive in a high-impact role, and have the ambition to grow with a market leader we want to hear from you!

Associate, Technical Application Support (Customer Excellence Analyst) Location: Gurgaon, India Department: Operations Group Grade Level: 07 Job ID: 315830 Company: S&P Global Market Intelligence Overview As a Customer Excellence Analyst on the KY3P platform support team, you ll serve as a critical liaison between clients and S&P Global s internal operations. You'll support onboarding, training, issue resolution, and product adoption for major financial institutions using KY3P a platform that simplifies third-party risk management and due diligence. Key Responsibilities Act as the main point of contact during client onboarding and beyond. Ensure excellent customer service by resolving issues, answering queries, and meeting SLAs. Deliver training sessions and product demonstrations to promote platform engagement. Analyze client feedback and collaborate with internal teams to improve platform experience. Support data validation and integrity checks in coordination with business partners. Track and escalate bugs, feature requests, and product enhancement ideas. Stay current on regulatory trends and how they impact platform usage. Qualifications Education: Bachelor s degree (any field). Experience: 0 2 years (client service experience preferred). Strong communication skills with a client-focused mindset. Ability to multitask and collaborate across departments. Analytical mindset and a willingness to learn product and industry knowledge. What You ll Gain Experience supporting global banks and major financial clients. Hands-on training on industry platforms, regulations, and client management. Access to internal development programs and a strong career growth trajectory. Benefits & Culture at S&P Global Health & wellness coverage Flexible time off and family-friendly policies Learning & development resources Competitive compensation and long-term financial planning tools A global, diverse team built on values of Integrity, Discovery, and Partnership Qualification : Bachelors degree (any field).

Job Summary: Senior Application Specialist Location: Gurgaon, India Grade Level: 10 Department: Operations Group Company: S&P Global Market Intelligence Overview: As a Senior Application Specialist, you will play a pivotal role in delivering expert-level application support for thinkFolio, S&P Global s portfolio management software. You will be the primary liaison for troubleshooting and resolving client issues, maintaining service excellence, and contributing to documentation and process improvements. This role offers extensive cross-functional collaboration and interaction with global clients in the banking, asset management, and hedge fund industries. Key Responsibilities: Serve as a product expert for thinkFolio, offering technical and functional support to clients. Troubleshoot and resolve complex client issues efficiently, escalating when necessary. Manage incoming support requests, ensuring SLAs are met while maintaining clear communication. Document client issues, resolutions, and communication using internal support systems. Collaborate with global teams across business lines and senior management for knowledge sharing and resolution tracking. Contribute to the creation and maintenance of user manuals, troubleshooting guides, and knowledge base content. What You Bring: Education: Bachelor s degree in Computer Science, Information Technology, or related field. Experience: 5+ years in enterprise software support; experience in financial services or investment systems is preferred. Technical Skills: Proficiency in SQL, scripting languages, and data analysis tools. Soft Skills: Strong analytical, problem-solving, and communication skills. Ability to multitask and prioritize under pressure. Mindset: Customer-first attitude with an aptitude for learning new financial technologies and sharing knowledge. What s In It for You: Accelerated growth through exposure to enterprise software used by global financial institutions. Cross-regional collaboration and learning opportunities in a high-impact environment. Access to continuous learning, competitive compensation, wellness programs, and family-friendly benefits. The chance to be part of a global, inclusive organization driven by Integrity, Discovery, and Partnership. About S&P Global Market Intelligence: A division of S&P Global, we provide essential data, insights, and technology that enable clients to make confident decisions. We empower businesses to track markets, manage risk, and identify opportunities in a fast-changing global environment. Qualification : Bachelors degree in Computer Science, Information Technology, or related field.

Director Sales Location: Gurugram Experience: 6+ Years Job Type: Full Time Department: Sales About Procol Procurement in over 80% of companies is still managed via email, Excel, and phone calls causing inefficiencies, delays, and cost leakages up to 20%. Procol transforms procurement by automating these manual workflows, making processes ~50% more efficient, twice as fast, and delivering 2-10% cost savings. Since 2018, Procol s secure platform has been adopted by many $1B+ global companies, managing procurement spend of $5Bn+. Rated 4.9/5 on G2 and featured by Forbes, our team includes ex-Google NY, Zomato, and OYO professionals. We are backed by leading investors like Blume Ventures, Peak XV Surge, Beenext, and Rainmatter. Role Overview As Procol transitions from a startup to a scale-up, we seek a Director, Enterprise Sales to lead and grow a high-performing sales team driving revenue and new customer acquisition. This senior role demands strong leadership, strategic thinking, and execution capabilities to hit ambitious sales targets. What You ll Do Develop, implement, and measure sales strategies to increase inbound leads and revenue growth. Set sales targets, monitor performance, and lead the sales team to consistently meet or exceed goals. Recruit, hire, and develop a motivated sales force, positioning Procol as an employer of choice for top talent. Design sales compensation and incentive programs to drive team performance. Develop and manage sales training programs aligned with company objectives. Manage key customer relationships and participate in closing high-value deals. Define and continuously improve sales processes to optimize outcomes. Collaborate closely with marketing to align on lead generation, channel development, and partner programs. Provide detailed sales forecasting, pipeline management, and reports for executive leadership. Monitor competitor and market trends and relay insights to leadership and product teams. Travel as needed to meet clients, partners, and build strategic relationships. What You ll Bring 6+ years of proven experience in enterprise SaaS sales, marketing, or partnerships with a track record of managing the full sales funnel. Excellent communication, presentation, and negotiation skills with the ability to engage stakeholders at all organizational levels. Ability to clearly articulate Procol s unique value proposition tailored to customer needs. Strong organizational skills and the ability to prioritize in a fast-paced startup environment. Experience managing contract negotiations involving multiple stakeholders such as customers, procurement, and finance teams. Demonstrated success in growing SaaS or subscription revenue streams is a plus. Comfortable leading through ambiguity and driving clients towards the best business outcomes. Why You ll Love Procol Monthly advance salaries and a comprehensive health insurance package covering employees and their families. Free breakfast and snacks onsite. Subscriptions to wellness platforms including PharmEasy, Clove, HealthifyMe, Lenskart, and more. Discounts on fitness, healthcare, and lifestyle services. Work closely with founders and a passionate team driving impactful solutions for thousands of businesses.

Job Title: Customer Success Manager Location: Gurgaon, India Company: Builder.ai About Builder.ai At Builder.ai, we re on a mission to make software development accessible to everyone regardless of their technical background, budget, or experience. We've already helped entrepreneurs, small businesses, and global brands like BBC, Makro, and Pepsi to build their software solutions. With over $450 million in funding and a global presence across EMEA, APAC, and the Americas, Builder.ai is poised to continue driving innovation at scale. Our dynamic, diverse team is united by a shared belief in the power of software to unlock human potential. We're excited to continue evolving our services and our team to help our customers and the world at large. About the Role We re looking for a Customer Success Manager (CSM) to join our growing team and play a critical role in ensuring customers are able to achieve their business goals using Builder Studio. As a CSM, you will help clients utilize our product effectively, ensuring the success and optimization of their applications post-launch. You will serve as the primary point of contact for our customers, helping them navigate challenges, achieve long-term success, and foster loyalty. You ll be key to the customer experience, proactively identifying opportunities for growth, and providing exceptional support. Why You Should Join Builder.ai Innovative Impact: Work with a cutting-edge product helping businesses build customizable applications with ease. Growth Opportunities: With the backing of over $450 million in funding, Builder.ai offers ample opportunities for career growth and development. Inclusive & Collaborative Culture: Be part of a diverse team that values individual perspectives and believes in working together to drive success. Perks: We offer a variety of benefits such as stock options, discretionary pay, hybrid working, private medical insurance, and more. Key Responsibilities Customer Relationship Management: Build strong, long-lasting relationships with clients by offering ongoing support, conducting regular reviews, and driving customer success. Collaboration: Work closely with the sales, delivery, technical support, and product teams to ensure optimal outcomes for customers. Proactive Support: Address customer queries, resolve issues, and identify opportunities to ensure the consistent performance of their applications. Success Planning: Develop long-term success plans tailored to each customer s needs, ensuring their application grows alongside their business. Cross-sell & Upsell: Identify and capitalize on opportunities to cross-sell or upsell relevant products and services from the Builder.ai ecosystem. Customer Renewal: Ensure that customers renew their Builder Studio subscriptions, maintaining high customer retention. Customer Advocacy: Collaborate with marketing to identify potential customer advocates who can share their success stories and serve as references. Process Improvement: Help improve customer success processes, leveraging data and customer feedback to implement actionable insights. Requirements Experience: 5+ years in a Customer Success Manager or similar customer-facing role, preferably in SaaS or AI products. Customer Engagement: Experience managing a high volume of customers and working with C-suite stakeholders. Communication Skills: Strong ability to communicate and build relationships, leading to increased customer satisfaction, reduced churn, and growth. Data-Driven: Ability to work with data to understand trends and create actionable plans to improve customer success. Cross-sell/Upsell: Proven experience in identifying opportunities for cross-selling or upselling within your customer portfolio. Organizational Skills: Ability to multitask and prioritize customer needs while maintaining attention to detail. Customer Empathy: Strong customer empathy, with the ability to understand their challenges and proactively resolve issues. Process Improvement: Experience contributing to an early-stage customer success team, driving process enhancements, and refining best practices. Benefits Compensation: Discretionary variable pay or commission scheme depending on your role. Equity: Stock options in a $450 million funded Series D scale-up. Leave: 24 days of annual leave + public holidays. Family Time: 2 Builder family days each year. Holiday Time: Time off between Christmas and New Year. Health: Fully funded Private Medical Insurance. Meals: Free lunch at our state-of-the-art working environment in Gurugram. Referral Bonus: Generous referral bonus scheme. Joining Builder.ai means becoming part of a fast-growing, globally distributed team working together to push the boundaries of software development. We re committed to creating opportunities for growth, learning, and success, and we invite you to be a part of that journey.

Job Title: Senior QA Engineer Location: Gurugram, India Job Type: Full-Time Experience Level: 5+ Years Overview: We are looking for a highly motivated and skilled Senior QA Engineer with 5+ years of experience to join our dynamic team. In this role, you will have the opportunity to work on challenging and impactful projects, significantly contributing to the success of our products. You will be a key member of the engineering team, collaborating closely with developers, product managers, and designers to deliver high-quality software in a fast-paced, innovative environment. At our company, we value ownership, collaboration, and a proactive approach to problem-solving. We encourage continuous learning and innovation within a supportive and collaborative environment. Key Responsibilities 1. Test Planning & Strategy Develop and execute comprehensive test plans and strategies, including risk assessments and test coverage analysis. Collaborate with the development team to define acceptance criteria and ensure testability of features. Participate in sprint planning and grooming sessions to provide valuable QA input. 2. Test Execution & Automation Design, develop, and maintain automated test scripts using appropriate testing frameworks (e.g., Selenium, Cypress, JUnit). Perform manual and automated testing, including functional, regression, integration, performance, security, and usability testing. Analyze test results, identify, and document defects effectively using bug-tracking tools. 3. Quality Assurance Advocate for quality throughout the entire software development lifecycle, from requirements gathering to release. Proactively identify and mitigate potential quality risks. Contribute to continuous improvement of our testing processes and methodologies. 4. Collaboration & Communication Effectively communicate testing progress, issues, and findings to the development team and other stakeholders. Build and maintain strong relationships with cross-functional teams. Participate in code reviews and provide constructive feedback. 5. Data Analysis Analyze test data and generate comprehensive test reports to track progress and identify trends. Utilize data analysis techniques to improve test effectiveness and efficiency. Qualifications Experience 5+ years of proven experience as a QA Engineer in an agile development environment. Experience with cloud computing platforms (e.g., AWS, Azure, GCP) is a plus. Technical Skills Strong understanding of software development principles and methodologies (e.g., Agile, Scrum, DevOps). Proficiency in API testing using tools like Postman, SoapUI, or REST Assured. Familiarity with SQL and scripting languages (e.g., Python, Groovy). Experience with performance and load testing tools (e.g., JMeter, LoadRunner) is a plus. Dynamic Work Environment: Work on challenging projects that have a direct impact on the product s success. Collaborative Culture: Be part of a supportive, collaborative environment that values innovation and continuous learning. Career Growth: Opportunity to contribute to the continuous improvement of processes while growing within a fast-paced organization. Competitive Benefits: Receive competitive compensation and benefits for your hard work. If you are an experienced Senior QA Engineer passionate about ensuring the quality and success of cutting-edge software products, we encourage you to apply now and become a part of our dynamic team.

Risk Manager (Underwriting) Location: Gurugram, India Employment Type: Full-Time Experience: 1 3 Years About OXYZO Financial Services Ltd. OXYZO Financial Services Ltd., a leading Fintech NBFC, is a part of the OfBusiness Group and is transforming B2B lending for SMEs and Emerging Corporates across India. With a strong presence in 20+ cities and an AUM of 7,700 Cr, OXYZO has backed innovative growth across Manufacturing, Engineering, Textiles, Logistics, and more. We are committed to building efficient, transparent, and reliable financial services with top-tier investors like Creation Investments, Matrix Partners, Norwest, Tiger Global, and Alpha Wave. Role Overview We are seeking a Risk Manager to join our Underwriting team. This role involves analyzing and assessing the financial risk of loan proposals for SMEs, ensuring alignment with company policy and mitigating potential risks through careful analysis and scrutiny. You will play a key role in decision-making processes by conducting detailed quantitative, qualitative, and legal analyses to assess the safety of unsecured loans. Key Responsibilities Credit Proposal Underwriting: Review and assess credit proposals following internal policies and guidelines, ensuring adherence to turnaround time (TAT). Financial Analysis: Assess the financial health of clients by analyzing financial statements, cash flow, bank statements, and ratio analysis for working capital, term loans, and other funding requirements. Quantitative & Qualitative Analysis: Conduct in-depth financial analysis (e.g., creditworthiness, past trends, net worth). Perform banking analysis to verify supplier relationships, EMI repayments, etc. Execute statutory checks (e.g., GST filing, tax obligations, liquidity issues). Conduct qualitative analysis to evaluate external business conditions (e.g., verifying customer claims by visiting sites, meeting customers for internal and external reference checks). Perform legal analysis to ensure no pending legal complaints against clients. Underwriting Decisions: Based on comprehensive analysis, recommend approval or rejection of credit cases, ensuring risk mitigation is aligned with organizational goals. Collaboration with Teams: Work closely with the sales and operations teams to ensure smooth document processing and timely disbursement of loans. Portfolio Risk Management: Continuously assess the existing portfolio and suggest or implement policy changes to mitigate risk and ensure loan performance. Policy Improvements: Contribute insights for potential policy revisions based on portfolio analysis and risk trends. What We Are Looking For Educational Background: Strong academic pedigree in Finance, Economics, or related fields. Experience: 1 3 years of experience in credit risk analysis, underwriting, or related roles within NBFCs or banks. Analytical Skills: Strong ability to conduct both quantitative and qualitative analyses of creditworthiness, financial statements, and business operations. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts in a simple, understandable manner. Self-Motivated: Highly driven, self-reliant, and results-oriented with the ability to lead and manage projects under pressure. Attention to Detail: Strong focus on ensuring accuracy and risk mitigation in loan approvals. Language Skills: Fluency in Hindi and English (both written and spoken). Travel Flexibility: Willingness to travel as needed to meet clients and perform site visits. Fast-track Career Growth Excellent opportunities for professional development and leadership roles. High-Impact Roles Take on meaningful responsibilities with a clear impact on business growth. Ownership & Autonomy Ability to make key decisions and drive the underwriting process. Exceptional Peer Group Collaborate with top talent in a dynamic work environment. Enjoyable Workplace Culture Join a company that fosters a supportive and fun culture. Competitive Pay & Rewards Attractive compensation package with performance-based incentives. Qualification : Strong academic pedigree in Finance, Economics, or related fields.

Senior Role in Risk Management Location: Gurugram, India Employment Type: Full-Time Experience: 3 7 Years About OXYZO Financial Services Ltd. OXYZO Financial Services Ltd. is a leading Fintech NBFC, revolutionizing B2B lending for SMEs and Emerging Corporates across India. We are part of the OfBusiness Group and have built a robust AUM of 7,700 Cr, delivering strong PAT of 300 Cr last year. Operating in over 20+ cities, we provide financing solutions that are transforming key industries, including Manufacturing, Engineering, Textiles, and Logistics. Backed by marquee investors like Creation Investments, Matrix Partners, Norwest, Tiger Global, and Alpha Wave, we are rapidly expanding and scaling our business. Role Overview We are looking for an experienced Risk Management Senior Professional to join our Risk Team and work directly with the Chief Risk Officer (CRO). In this role, you will be responsible for implementing advanced risk frameworks, developing and managing risk models, and ensuring strong risk mitigation strategies are in place across the organization. Your expertise in credit risk, operational risk, and financial controls will play a critical role in maintaining the safety, security, and compliance of the lending portfolio. Key Responsibilities Develop Risk Frameworks: Implement and manage the ICAAP (Internal Capital Adequacy Assessment Process) and ALM (Asset Liability Management) frameworks. Develop and execute HQLA (High-Quality Liquid Assets) management strategies. Credit Risk Models: Build and deploy ECL Models (Expected Credit Loss), including calculating PD (Probability of Default), EAD (Exposure at Default), and LGD (Loss Given Default). Develop risk grading models for credit risk classification across various portfolios. Operational Risk Management: Identify, assess, and monitor operational risks across lending portfolios, outsourcing activities, and internal financial controls. Work on developing and implementing Early Warning Systems (EWS) for fraud risk management and transaction monitoring. Cyber & Data Security: Collaborate with the CISO (Chief Information Security Officer) to address data security, cybersecurity, and physical security risks. Implement and manage monitoring systems for suspicious transactions and cash transactions. Risk Mitigation & Assessments: Conduct regular risk assessments of the portfolio, including QML (Quality Migration Ladder), DPD (Days Past Due) analysis, and staging. Ensure that risk mitigation strategies are identified, documented, and executed in a timely manner. Emerging Risks & Regulatory Compliance: Identify emerging risks, including geopolitical, strategic, or regulatory risks. Provide insights into macro-risk indicators and proactively manage these risks. Coordinate with internal auditors, external auditors, and regulatory bodies for audits and inspections. What We Are Looking For Educational Qualifications: Master s degree or professional certifications like MBA (Finance), FRM (Financial Risk Manager), CFA, CA, CMA, or CS. Minimum of 3 years of experience in Risk Management within a Bank or NBFC. Skills & Expertise: Strong understanding of risk management frameworks, regulatory requirements, and industry best practices. In-depth knowledge of credit risk models, operational risk management, and financial controls. Good technical understanding of the financial sector, especially in the context of B2B lending. Soft Skills: Strong communication and interpersonal skills to work effectively across departments. Ability to lead projects and make key decisions in a fast-paced, high-pressure environment. Fast-track Career Growth Ample opportunities for personal and professional growth. High-Impact Roles Be part of high-stakes projects with significant business impact. Ownership & Autonomy Lead initiatives with full ownership and decision-making power. Exceptional Peer Group Work alongside some of the best talent in the industry. Enjoyable Workplace Culture Join a team that values collaboration, respect, and innovation. Competitive Pay & Rewards Attractive compensation package with performance-driven incentives.

Growth Analyst Location: Gurugram, India Employment Type: Full-time About ixigo ixigo is a technology company revolutionizing the way Indian travelers plan, book, and manage their trips. Founded in 2007 by Aloke Bajpai and Rajnish Kumar, ixigo helps travelers make smarter decisions through AI, machine learning, and data science. With apps like ixigo, ConfirmTkt, and AbhiBus, ixigo offers travelers the ability to book train, flight, bus tickets, hotels, and much more. In 2022, ixigo was named one of the Top 10 Most Downloaded Travel Apps worldwide (data.ai). Headquartered in Gurugram, ixigo also has offices in Bangalore (ConfirmTkt) and Hyderabad (AbhiBus). Job Description We are looking for a Growth Analyst to join our dynamic team. As a Growth Analyst, you will help us unlock growth opportunities by analyzing customer behavior and campaign performance. You will collaborate closely with marketing, product, and data teams to develop data-driven strategies that drive user acquisition, activation, retention, and revenue growth. Your work will directly impact how we scale smarter and faster. Key Responsibilities Data Analysis & Insights: Analyze user behavior, campaign performance, and funnel metrics to identify and drive growth opportunities. Reporting & Dashboards: Build and maintain dashboards and reports using BI tools (e.g., Tableau, Power BI, Looker) to track key performance indicators (KPIs). Data Querying & Processing: Develop SQL queries to extract, clean, and aggregate data from various sources and databases. A/B Testing & Experimentation: Design and run A/B tests and experiments to evaluate new growth initiatives and optimize performance across all user touchpoints. Strategic Collaboration: Work closely with marketing and product teams to design data-driven growth strategies that increase customer acquisition, activation, retention, and lifetime value (LTV). Campaign Measurement & Optimization: Support the measurement of paid and organic campaigns (including email, search, social media) and provide actionable insights to improve their effectiveness. Core Technical Skills SQL & Relational Databases: Advanced querying skills, performance tuning, working with window functions and CTEs. Data Visualization & BI: Proficiency in tools like Tableau, Power BI, or Looker for building dashboards and reports. Spreadsheet Modeling: Expert-level proficiency in Excel (pivot tables, macros; VBA is a plus). Scripting Languages: Familiarity with at least one scripting language (e.g., Python or R) for data cleaning, ETL tasks, and basic machine learning prototypes. Marketing Analytics Tools: Hands-on experience with Clevertap and Firebase for user engagement and campaign tracking. Good to Have Marketing Analytics Tools: Experience with tools like Google Analytics 4, Mixpanel, and Clevertap for campaign performance tracking. Ad Platforms: Basic understanding of programmatic ad platforms (e.g., DV360, Meta Ads API). Data Warehouses: Exposure to SQL-based data warehouses like Snowflake, BigQuery, or Redshift. Impactful Work: Directly contribute to the growth and success of a leading travel tech company. Collaborative Culture: Work with talented professionals across diverse teams. Career Growth: Opportunities for fast-paced career development. Competitive Compensation: Enjoy a competitive salary and benefits package. Work-Life Balance: We encourage a healthy work-life balance in a supportive environment.

Assistant Manager / Sr. Executive - Performance Marketing Location: Gurugram, Haryana, India Employment Type: Full-time About ixigo ixigo is a leading travel-tech company based in India, empowering millions of travelers to plan, book, and manage their trips across rail, air, buses, and hotels. Using cutting-edge AI, machine learning, and data science, ixigo helps travelers make smarter decisions. With the inclusion of ConfirmTkt and AbhiBus in 2021, ixigo is positioned as one of the top 10 most downloaded travel apps globally, as per data.ai (2022). We re headquartered in Gurugram, with additional offices in Bangalore and Hyderabad. Job Description We are looking for a Performance Marketer with a creative, analytical mindset to help ixigo continue to grow. In this role, you will manage campaigns across various digital marketing platforms to drive high-quality user acquisition and optimize return on investment (ROI). You will work in a fast-paced startup environment, thrive on problem-solving, and take ownership of driving the growth of one or more of ixigo s products. Your ability to leverage data, craft creative strategies, and test various channels to improve performance will be essential to your success. This is an exciting opportunity to have a direct impact on the growth of our digital platforms. Key Responsibilities Campaign Management: Own and manage paid marketing campaigns across platforms such as Google, Facebook/Instagram, Apple Search Ads, Bing, Snapchat, Twitter, Quora, etc., ensuring the highest possible user acquisition quality. Performance Analysis: Track, report, and analyze performance KPIs across all channels to optimize campaigns and maximize ROI. Highlight potential trade-offs between CPA-based activities, and make data-driven recommendations on budget allocation and strategy adjustments. Growth Strategy Development: Leverage market research and audience insights to segment, target, and engage potential customers effectively. Design creative, data-backed marketing strategies and test campaigns to identify opportunities for improving user engagement and growth. Identifying New Channels & Opportunities: Explore new and emerging marketing channels to drive faster adoption and identify viral growth opportunities. Experiment with new platforms, products, and technologies to uncover strategies that drive growth. Product & Content Optimization: Work closely with product and content teams to identify opportunities for driving viral growth and improving acquisition efforts. Testing and Iteration: Use A/B testing tools, Google Analytics, Adjust, and Firebase to measure, experiment, and refine campaign strategies. Creative Skills: Collaborate with design teams and use tools like Photoshop (or other basic image-editing tools) to create high-quality visual assets for marketing campaigns. Qualifications Must-Have Skills & Experience Education: B.Tech/B.E. from a Tier 1 college (MBA is a plus). Experience: 2 - 4 years of hands-on experience driving user acquisition through digital channels for mobile and internet products. Experience with digital marketing channels such as Google Ads, Facebook/Instagram, Snapchat, Twitter, Apple Search Ads, Quora, etc. Marketing Expertise: Deep understanding of Search Engine Marketing (SEM), Social Media, and Content Marketing strategies. Strong knowledge of A/B testing, Google Analytics, Adjust, Firebase, and other digital marketing tools. Creative & Analytical Skills: Strong creative intuition and analytical thinking akin to a Product Manager. Ability to generate creative marketing solutions while keeping an eye on performance metrics. Technical Acumen: A solid grasp of user behavior and mobile app marketing. Experience using image editing tools (e.g., Photoshop) for campaign assets is a plus. Growth Mindset: Strong curiosity about new apps, web products, SaaS tools, and platforms that can drive faster growth. A knack for identifying trends and testing new ideas to find what works. Behavioral Traits Communication: Exceptional communication skills with the ability to express complex ideas in simple and easy-to-understand terms. Creative Problem-Solver: Ability to come up with creative and effective solutions to marketing challenges. Startup Mindset: Thrive in an an informal startup environment and bring a hands-on, proactive attitude to the table. High Energy & Drive: Possess a high energy level with a commitment to achieving goals and driving team success. Impact: Own and drive the performance marketing strategy for ixigo s products. Dynamic Environment: Work in a fast-paced, high-energy startup culture. Growth Opportunities: Learn and grow in an environment that fosters creativity and innovation. Competitive Compensation: We offer attractive pay and benefits.

HR Operations Specialist Company Description: Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our operations span the entire value chain from farm to fork, across various business lines. Leveraging our global reach and extensive asset network, we serve customers and consumers worldwide. Structured as a matrix organization with six geographical regions and ten platforms, Louis Dreyfus Company operates in over 100 countries, employing approximately 18,000 people globally. Job Description: We are seeking a detail-oriented and organized HR Operations Specialist to join our team. The role will primarily focus on managing payroll inputs, leave and attendance tracking, employee reimbursements, and compliance with statutory regulations, ensuring smooth HR operations across our India branches. Key Responsibilities: Prepare and share monthly salary inputs for payroll consultants for both permanent employees (PE) and third-party contractual employees (TPP), ensuring accurate and timely payments. Manage full and final (F&F) settlements for direct employees and third-party contractual employees. Maintain and regularly update the Leave & Attendance Database, including actuarial audits, leave encashment exercises, and leave audits. Coordinate with branch offices and assets of LDC across PAN India to manage payroll and reimbursements for permanent employees and third-party employees. Provide remote HR support to permanent employees and TPP at various locations. Maintain and update personal files for employees, ensuring data is accurate and current. Support the annual bonus and increment processes for permanent employees and TPP. Manage payroll-related compliance activities such as PF withdrawal, transfers, SAF & NPS payments. Ensure compliance with statutory regulations related to S&E (compliance with monthly, annual, etc.). Handle insurance claims, both cashless and reimbursement. Maintain MIS reports related to employee details. Basic knowledge of managing car lease contracts and related processes. Manage the renewal and payment process for contract and service agreements. Hands-on experience working with HR databases like Workday. Process payments and reimbursements according to internal HR policies and procedures. Oversee onboarding, lifecycle updates, and other HR-related activities. Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience in HR operations, payroll management, and statutory compliance. Knowledge of HR software, especially Workday. Strong attention to detail and ability to manage multiple tasks simultaneously. Good communication and interpersonal skills for collaborating with internal teams and external partners. Additional Information: Diversity & Inclusion: Louis Dreyfus Company is committed to diversity and inclusion and provides a working environment that values diversity, equity, and inclusion. We encourage applicants from all backgrounds to apply. Sustainability: Sustainability is at the heart of our purpose. We are passionate about creating fair and sustainable value for our business, stakeholders, and the communities we touch. What We Offer: A dynamic and stimulating international work environment with opportunities for professional growth. Employee recognition programs and wellness initiatives. Certified Great Place to Work. Career development opportunities in one of the largest private companies globally. Qualification : Bachelor's degree in Human Resources, Business Administration, or a related field.

Job Title: Associate Data Scientist - Social Media Analytics About this Role: Join Gartner s Social Media Analytics team, where you will help generate actionable insights from social media and internal/external Gartner data. This role is perfect for someone passionate about learning new technologies, text analytics, and working with unstructured data. As an Associate Data Scientist, you'll analyze data, draw recommendations, and visualize insights for research, using NLP, Machine Learning, and Deep Learning techniques. You will work closely with stakeholders to optimize data mining and improve the accuracy of insights generated. What You ll Do: Execute High-Impact Data Science Projects: Translate research objectives into actionable data and facts using social media and Gartner's internal/external data. Ad-hoc Modeling and Analytical Insights: Provide modeling and analytical insights to inform strategic and operational initiatives. Analyze Unstructured Data: Use advanced data science techniques to analyze unstructured text data, identifying insights and patterns. Interpret and Apply Findings: Align findings with business objectives and translate them into actionable business insights. Solve Business Challenges: Leverage Data Science, ML, and NLP to address pressing business challenges. Stakeholder Interaction: Collaborate with internal and external stakeholders to refine and improve findings. Data Science Driven Initiatives: Drive initiatives with some guidance while building strong domain expertise. Multi-tasking & Agility: Handle different projects in a fast-paced environment with strict SLAs and tight turnaround times. What You ll Need: Education: A fresher with a Master's in Engineering, Computer Science, Computer Applications, Statistics, Mathematics, Applied Mathematics, or Data Science. Alternatively, a B.E./B.Tech + Masters in Advanced Analytics or Data Science. Experience: 1-3 years of hands-on AI/ML experience, especially in Text Mining, NLP, and text analytics. Technical Skills: Expertise in Python (Pandas, Numpy, scikit-learn), SQL, TensorFlow, and other data science tools. Familiarity with AWS/Azure environments for training, testing, or deploying models. Machine Learning & NLP Knowledge: Ability to train, fine-tune, or apply ML, Deep Learning, LLMs, and NLP models. In-depth knowledge of NLP concepts and application experience. Data Preparation Skills: Expertise in data cleaning, normalization, and preparation for model training or inference. Analytical Mindset: Strong ability to identify patterns in unstructured datasets and provide actionable insights. Communication Skills: Strong written and verbal communication with the ability to structure clear, concise, and meaningful communication. Critical Thinking & Problem-Solving: Strong analytical skills and the ability to think independently to solve complex problems. Eagerness to Learn: A passion for learning about new technologies in the IT industry, Data Science, and Machine Learning. Research Techniques Understanding: Robust understanding of primary and secondary research methods. What We Offer: Flexible Hybrid Work Environment: Flexibility to work virtually when productive and meet colleagues in person for engaging, purposeful collaboration. Professional Growth: Gartner offers world-class benefits, competitive compensation, and tremendous rewards for top performers. Inclusive Work Culture: Diverse teams from various backgrounds and an environment that values collaboration and team success. Recognition as a Top Workplace: Gartner is consistently recognized as a great place to work worldwide. Join Gartner and contribute to world-class insights while developing cutting-edge technologies in the data science domain. We offer opportunities to grow, thrive, and make an impact! Qualification : A fresher with a Master's in Engineering, Computer Science, Computer Applications, Statistics, Mathematics, Applied Mathematics, or Data Science. Alternatively, a B.E./B.Tech + Masters in Advanced Analytics or Data Science.

Job description About this role The Role: The role of an Executive Researcher is instrumental in building human capital at BlackRock. Part investigative research, part consultancy and part analytical the role is varied and requires intelligence, an understanding of business and a good eye for detail. The Executive Researcher will leverage his/her research expertise and knowledge of the Financial Services sector to support the team s development. This includes both execution of requisitions globally as well as leading and supporting knowledge management initiatives. The Executive Researcher will work closely in collaboration with the executive recruiters around the world as a fully integrated team member on senior-level, international projects. Key responsibilities Requisitions: Demonstrate excellent research expertise and build in-depth knowledge of key markets and talent pools. Leverage individual and Firm knowledge/experience to act as a key enabler in the start-up phase of the search process. Identify potential candidates through internal/external sources. Analyzing information to develop insights and business intelligence. Partner closely with the Executive Recruiting team throughout the processes to bring forward candidate solutions and supporting client materials, such as client-ready documents and progress reports. Ensure the real-time capture of insights on candidates and companies and create a repository for the broader benefit of the research team. Maintain accurate and real-time updates in proprietary internal database. Promote best practices across the organization. Provide a high touch recruiting experience to our candidates, ensuring real time status updates in close partnerships with the recruiters and hiring managers. Partner with colleagues in the Talent and Diversity team. Leverage networks, and external suppliers/partners to ensure BlackRock has a high-quality diverse talent slate for all roles. Assist with candidate development and assessment, database management, and knowledge management. Knowledge Management initiatives: Track market/ candidate developments and disseminating this information in a targeted manner. Provide synthesized analysis of markets, competitors and compensation as required. Proactively provide insights on industry trends and key companies Proactively support knowledge management activities (organizational charts, candidate lists, industry trends) Record pertinent information in a timely manner; ensure relevant learnings and documents are captured and disseminated. CANDIDATE PROFILE Knowledge/Experience: An undergraduate degree from an accredited academic institution is required, and an advanced degree is an advantage. Knowledge and experience in the Financial Services sector 2+ years of research experience; experience of working on international engagements in a professional services environment would be an added advantage. Previous experience with candidate sourcing tools and methods Experience of working on international/ global engagements in a professional services environment. The ability to establish priorities, manage deadlines and exercise a high degree of professionalism in interactions with all levels of clients. Ability to be proactive and take initiative, follow-up and follow through on all areas of responsibility and anticipate business needs and plan accordingly. Knowledge of Microsoft Office and how to use its suite. Experience of working across geographies and building relationship networks through virtual teams. Skills: Excellent communication skills, superior organization, prioritization, and self-motivation skills. Highly effective interpersonal skills to facilitate frequent interaction with colleagues around the world and build effective, trust-based working relationships. Confident and concise style Drive for learning / intellectual curiosity; asks questions and seeks input from colleagues to build knowledge and expertise. Able to challenge own assumptions and engage in active listening and critical thinking. Proactive; has a can do attitude. Comfortable with ambiguity and a fast-paced environment. Skilled in operating in a team environment and work collaboratively. Structured and systematic in approach. International outlook and multicultural mindset. #EarlyCareers Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Qualification : An undergraduate degree from an accredited academic institution is required, and an advanced degree is an advantage.

About dunnhumby dunnhumby is the global leader in Customer Data Science, empowering businesses to thrive in the modern data-driven economy by putting the Customer First. Our mission is to help businesses grow and reimagine themselves by becoming true champions for their customers. With deep expertise in retail, one of the world s most data-rich and competitive sectors, we enable businesses across industries to embrace a Customer First mindset. With nearly 2,500 experts across Europe, Asia, Africa, and the Americas, we partner with iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble, and Metro, delivering transformative customer insights and data-driven strategies. About the Role We are looking for a talented Engineering Manager to lead a team of engineers focused on building products that empower Retailers to transform their Retail Media business, maximizing ad revenue and enabling massive scale. As Engineering Manager, you will play a pivotal role in designing and delivering high-quality .NET Core-based solutions. You will guide a team of engineers, contribute to system architecture, enforce engineering best practices, and drive innovation. Your technical expertise, leadership, and results-driven mindset will be critical to the success of our products. Key Responsibilities Leadership & Team Management Lead and manage a team of software engineers, fostering a culture of collaboration, growth, and continuous development. Conduct regular performance reviews and provide constructive feedback. Mentor and coach junior engineers, nurturing talent within the team. Balance delivery timelines with technical excellence. Technical Oversight & Delivery Collaborate with Product Managers and Architects to define technical roadmaps and align engineering efforts with product goals. Oversee the design, development, and delivery of solutions built on .NET Core within a microservices-based architecture. Implement and enforce best practices in coding, CI/CD pipelines, and DevOps processes. Ensure adherence to security, compliance, and quality standards throughout the SDLC. Process Improvement & Innovation Drive continuous improvement initiatives to enhance developer productivity, system performance, and engineering processes. Advocate for the adoption of modern tools, frameworks, and approaches to optimize delivery. Encourage a culture of experimentation and innovation, ensuring the team stays up to date with emerging technologies. Skills & Experience Required Technical Expertise Strong hands-on experience with C# and .NET Core. Deep understanding of design patterns, SOLID principles, and system design. Expertise in Relational Databases such as SQL and PostgreSQL. Experience with BigQuery, Redis, and ElasticSearch is a plus. Familiarity with microservices architecture and event-driven systems (e.g., RabbitMQ, Google Pub/Sub). Proficiency in containerization technologies like Docker and Kubernetes. Hands-on experience with DevOps tools (e.g., GitLab CI/CD) and practices. Strong understanding of cloud platforms, especially GCP (preferred) or Azure. Experience working with distributed systems, multi-tenant services, cloud-native applications, and Unix/Linux environments. Quality, Testing & Security Familiarity with the Testing Pyramid and relevant tools at each level. Hands-on experience with Code Quality and Secure Code Scan tools (e.g., SonarQube, Checkmarx, ESLint, Resharper, Trivy). Experience implementing observability using tools like NewRelic. Ways of Working Strong understanding of the software development lifecycle (SDLC) and Agile methodologies. Proven track record of delivering high-quality software on time. Exceptional communication, interpersonal, and leadership skills, with the ability to motivate and align teams. Experience in the AdTech or Retail domain is a plus. What You Can Expect from Us At dunnhumby, we go beyond expectations to provide a rewarding career experience: Competitive compensation and comprehensive benefits. Flexible working hours and your birthday off. Opportunities to work with cutting-edge technologies and drive real impact. A collaborative, innovative environment where you can experiment, learn, and grow. A balance of global scale and agility, giving you both freedom and responsibility.

Senior Specialist 2 General Ledger Payroll Company Overview MongoDB s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to build, scale, and run modern applications by modernizing legacy workloads, embracing innovation, and leveraging AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available in over 115 regions across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 175,000 new developers joining MongoDB each month, leading organizations like Samsung and Toyota trust MongoDB to build next-generation, AI-powered applications. We are seeking candidates based in Gurugram for our hybrid working model. Shift: 6 PM 2 AM Role Overview As a Senior Specialist 2, you will manage all month-end close (MEC) activities within the General Ledger (GL) Payroll Team, ensuring accuracy and compliance in payroll-related accounts and processes across global regions. Your role involves integrating payroll data into the general ledger while mitigating risks, supporting decision-making, and scaling financial infrastructure to meet growing payroll needs. You will collaborate closely with HR, Compensation & Benefits, and Finance teams to ensure payroll activities are accurately reflected in financial statements, supporting audit and reporting requirements. Key Responsibilities Month-End Close Activities: Prepare and review journal entries related to payroll, accruals, and reclassifications. General Ledger Management: Track all manual journal entries (accruals, payroll accounting, and reclassifications) and ensure accurate classification of costs under profit & loss accounts. Cross-Team Coordination: Work with AP, AR, Inventory, Payroll, Treasury, and Intercompany teams to ensure timely and accurate information flow. Financial Reporting: Prepare monthly MIS reports and reconcile general ledger accounts to ensure the validity of closing balances. Variance & Income Statement Analysis: Conduct and present variance analysis and income statement reviews to senior management. Audit Support: Coordinate with audit teams to provide necessary documentation and explanations. Global Collaboration: Engage with stakeholders in EU and US regions to ensure proper accounting and transaction handling. Process Improvement & Compliance: Assist in the design and implementation of internal controls, process improvements, and documentation (SOPs/DTPs). US GAAP Adherence: Ensure compliance with US GAAP in all accounting interpretations and applications. Performance Metrics: Prepare and present KPIs to stakeholders. Team Development: Manage performance, set goals, provide training, and foster strong employee relationships. Experience & Qualifications Education: Bachelor's or Master's degree in Commerce. Certifications (Preferred): CA / ICWA / CMA / CPA (or aspirants pursuing these qualifications). Experience: 5-7 years in Finance & Accounting, including 4+ years handling month-close activities and Balance Sheet & P&L preparation. Payroll Accounting exposure, focusing on payroll entries, reconciliations, and reporting. ERP Knowledge: Experience with AP, AR, and GL in an ERP environment (Oracle ERP preferred). Technical Skills: Proficiency in MS Excel, Word, PowerPoint, and Outlook. Accounting Knowledge: Strong understanding of accounting concepts, policies, and multi-currency transactions, including foreign exchange gains/losses. Soft Skills: Excellent oral and written communication, time management, problem-solving, and organizational skills. Customer Focus: Professional and passionate about delivering high-quality service. Flexibility: Ability to adapt to a rapidly growing company and evolving processes. MongoDB is committed to fostering a supportive and enriching work culture. From employee affinity groups to fertility assistance and generous parental leave policies, we prioritize employee well-being and career growth. Accessibility & Accommodations MongoDB is an equal opportunities employer and provides necessary accommodations for individuals with disabilities during the application and interview process. To request an accommodation, please inform your recruiter. Qualification : Bachelor's or Master's degree in Commerce.

Sales Commissions Analyst Company Overview MongoDB s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database, available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 175,000 new developers signing up every month, leading organizations such as Samsung and Toyota trust MongoDB to build next-generation, AI-powered applications. Role Overview MongoDB continues to experience rapid growth, making this an exciting opportunity to contribute to a dynamic and expanding company. We are looking for a Sales Commissions Analyst who is passionate about implementing process improvements and ensuring accuracy in the administration of our Global Sales Incentive Plans. This role will work closely with Sales, Sales Operations, Sales Analytics, Deal Desk, Business Systems, Finance, Accounting, and HR to enhance commission processes and systems for MongoDB s next stage of growth. Shift Timings: 6:00 PM - 2:00 AM (Night Shift) Cab facility will be provided. Location: We are looking to speak to candidates based in our Gurgaon office for our hybrid working model. Responsibilities Administer MongoDB s Global Sales Compensation Plan in Xactly Incent, ensuring accurate electronic distribution and acceptance tracking. Perform commission calculations to ensure timely and accurate payments, aligned with company policies and compliance. Partner with Sales Operations and Sales Finance to deploy annual compensation plans worldwide on schedule. Identify and implement efficiency improvements within the commissions process and workflows. Support the design, implementation, and testing of sales compensation plans, policies, and process changes throughout the year. Provide quality support to sales teams and resolve commission-related queries and exceptions in a timely manner. Collaborate with Business Systems and other teams to scale the commissions process and systems in line with company growth. Conduct training for new and existing sales representatives and management on Xactly software and commission processes. Work with HR and Sales Operations to track sales employee data changes, including new hires, terminations, promotions, and retroactive adjustments. Prepare and post monthly sales commission and bonus accruals and payments. Assist with ad hoc data gathering, reporting, analysis, and other projects. Maintain and develop written process documentation to effectively manage all compensation-related activities. Experience & Skills Minimum 2 years of experience in Sales Commissions or a relevant area. Experience in a publicly traded technology company is preferred. Strong understanding of sales compensation processes, business acumen, and key concepts. Experience administering complex Incentive Plans. Proficiency with Microsoft Excel, Google Sheets, Advanced Formulas & Functions. Hands-on experience with Xactly Incent & Analytics or a similar commissions/reporting tool. Familiarity with Salesforce.com, NetSuite, SuccessFactors, ZenDesk, Smartsheet, and Tableau is a plus. Strong interpersonal and communication skills, with the ability to collaborate across multiple departments. Ability to manage multiple projects and meet deadlines efficiently. Personal Attributes Highly detail-oriented with strong organizational and time management skills. Excellent verbal and written communication skills. Self-motivated with the ability to work independently and take initiative. Critical thinker who identifies problems, suggests improvements, and implements solutions. At MongoDB, we are committed to fostering a supportive and enriching culture for all employees. We offer a range of benefits, including employee affinity groups, fertility assistance, and generous parental leave policies, ensuring that we support employees both professionally and personally. Learn more about what it s like to work at MongoDB and make a meaningful impact on the world! Equal Opportunity & Accommodations MongoDB is an equal opportunities employer. We are committed to providing necessary accommodations for individuals with disabilities throughout our application and interview process. If you require an accommodation, please inform your recruiter.

Company Overview: American Express is committed to providing the world s best customer experience every day. The Global Servicing Group (GSG) is central to fulfilling this mission, with over 36,000 team members working across various lines of business, including Customer Engagement, Merchant Services, Credit & Fraud. Within this structure, the Global Capacity & Contact Management (GCCM) team works towards optimizing resources and maintaining consistent customer service levels globally. Role Overview: The Planning & Data Intelligence (PDI) team within GCCM plays a pivotal role in supporting global reporting and analytics. This role involves automating, standardizing, and enhancing the reporting ecosystem to enable better decision-making through data-driven insights. The role will also involve creating a more efficient process for managing large and multiple data sets and collaborating with business partners to drive the future of reporting within the organization. Key Responsibilities: Define Data Architecture Strategy: Contribute to the development of the data architecture strategy and roadmap to enhance the PDI data ecosystem. Automation & Standardization: Analyze the current reporting structure within GCCM and work towards automating and scaling it through self-service functionalities, especially using Tableau. Reporting Innovation: Collaborate with internal partners to create new reporting dashboards within Tableau and other platforms, ensuring better self-service and efficiency. Analytics & Problem-Solving: Leverage your strong analytical skills to solve both practical and theoretical business challenges, applying machine learning, data mining, and statistical analysis techniques. KPIs & Performance Metrics: Develop and manage key performance indicators (KPIs) to promote efficiency, drive awareness, and improve reporting systems across teams. Reporting to Leadership: Provide on-demand reporting and insights to senior leadership, helping them make informed decisions. Dashboard Development & Adoption: Coordinate the development and testing of new dashboards, ensuring data validation and documentation. Assist in training teams to adopt these tools effectively. Innovation & External Research: Continuously seek new ideas and innovations from external sources to bring best practices into the team s work. Required Qualifications: Educational Background: Bachelor's degree or equivalent combination of education and work experience. Technical Expertise: Expert knowledge in VBA, SQL, Cornerstone, Hive, and Python. Familiarity with workforce management KPIs and Tableau for report building is a plus. Data Analysis & Manipulation: Experience using SAS, Big Data analytics, and statistical software for data analysis and manipulation. Problem-Solving & Analytical Skills: Strong ability to perform deep dive analyses of business metrics, providing actionable solutions and recommendations. Call Center Management Expertise: In-depth understanding of call center principles and how they impact operations. Adaptability & Communication: Ability to work in a fast-paced environment with changing demands, managing multiple tasks effectively. Exceptional written and verbal communication skills in English. Collaboration Skills: Strong interpersonal skills to collaborate and influence across different organizational levels and teams. Benefits & Perks: Competitive Compensation: Base salary with bonus incentives. Health & Wellness Support: Comprehensive medical, dental, vision, life insurance, and disability benefits (dependent on location). Flexible Working Arrangements: Hybrid, onsite, or virtual options depending on role and business needs. Paid Parental Leave: Generous paid parental leave policies (dependent on location). Wellness & Support Programs: Access to global wellness centers and confidential counseling support through the Healthy Minds program. Career Growth Opportunities: Continuous career development and training opportunities. Equal Opportunity Employer: American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Qualification : Bachelor's degree or equivalent combination of education and work experience.

Department Overview: The CFR Control Management Issues, Events & Remediation team focuses on ensuring timely identification, response, and resolution of risk events and issues, minimizing impact, and preventing recurrence through effective remediation and lesson learning. This role involves collaboration across multiple business units, functional areas, and geographies. Role Overview: The Analyst will play a vital role in supporting the CFR Issues, Events & Remediation process, focusing on ensuring that control management is embedded in daily operations. The Analyst will assist with root cause analysis, track remediation progress, ensure quality documentation, and communicate with stakeholders to ensure transparency and accountability in the issue management process. Key Responsibilities: Root Cause Analysis: Assist in the investigation and analysis of issues, focusing on identifying the root causes of repeated risk types. Quality Assurance: Ensure that the documentation of issues and events meets quality standards and accurately reflects the impact, urgency, and resolution. Remediation Support: Track remediation progress, validate the efficacy of resolutions, and communicate status updates to relevant stakeholders. Issue Trend Identification: Analyze issues and events to identify trends, potential systemic risks, or control weaknesses within business unit processes. End-to-End Issue Resolution: Support the review of the End-to-End (E2E) issue resolution process and ensure that issues are effectively addressed. Sample Testing: Perform testing to ensure that remediation actions are complete and have effectively addressed the underlying issues. Reporting & Insights: Prepare and review detailed reports on issue status, trends, and outcomes, and share insights across the enterprise to foster better practices. Required Qualifications: Experience: 2-4 years of experience in operational risk management, preferably within a Risk or Internal Audit function, with an understanding of the operational risk management lifecycle. Skills: Strong project management, communication, and interpersonal skills. Process Governance: Experience with process governance and an understanding of processes aligned with policies, regulatory frameworks, and operational standards. Analytical Skills: Strong analytical and problem-solving abilities, with the capacity to evaluate risk scenarios and identify trends effectively. Preferred Qualifications: Education: Bachelor s degree in Finance, Business, Risk Management, or a related field. Advanced degrees or certifications (e.g., MBA, MSc) are a plus. Experience in Operational Risk: Experience in scoping, prioritizing, and supporting the remediation of operational issues, performing root cause analysis, and quality assurance on operational risk documentation. Remediation Strategy: Ability to recommend remediation strategies for operational risks and support the E2E issue resolution process. Benefits & Perks: Competitive Compensation: Base salary with bonus incentives. Health & Wellness: Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location). Flexible Work Options: Hybrid, onsite, or virtual work arrangements based on the role and business needs. Paid Parental Leave: Generous paid parental leave policies (depending on location). Wellness Support: Free access to global on-site wellness centers, counseling support through the Healthy Minds program. Career Development: Opportunities for training and career advancement. Equal Opportunity Employer: American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Qualification : Bachelors degree in Finance, Business, Risk Management, or a related field. Advanced degrees or certifications (e.g., MBA, MSc) are a plus.

Position: Senior Manager Process Audit Location: Gurgaon Experience: 13 to 16 years Qualification: Chartered Accountant (Mandatory) Role Overview We are seeking an experienced and strategic Senior Manager Process Audit to lead and elevate our internal audit function, with a strong focus on dealer operations and business process optimization. This role is pivotal in enhancing operational efficiency, ensuring policy and regulatory compliance, and mitigating business risks across the organization. The ideal candidate is a Chartered Accountant with a deep understanding of internal controls, risk assessment, and process improvement particularly in the automobile or dealership sector. Key Responsibilities Audit Strategy & Planning Develop and execute a robust annual audit plan aligned with corporate objectives and risk priorities. Define audit scope, methodologies, and timelines for dealer operations and core business processes. Ensure alignment with regulatory standards, internal controls, and industry best practices. Audit Execution Lead and oversee end-to-end audits from planning and fieldwork to reporting and follow-up. Assess compliance with company policies, operational efficiency, and risk mitigation practices. Perform root-cause analysis and validate corrective actions across processes and dealerships. Risk Management & Process Improvement Identify gaps, inefficiencies, and compliance risks in systems and dealer operations. Provide actionable recommendations to business stakeholders for process improvement. Drive long-term process standardization and control enhancement initiatives. Stakeholder Collaboration Partner with cross-functional teams, senior leadership, and dealer networks to drive audit outcomes. Ensure timely resolution of audit issues and effective implementation of agreed action plans. Act as a trusted advisor for internal controls and risk governance. Performance Monitoring Track dealer and process performance using KPIs, customer satisfaction metrics, and brand compliance. Ensure sustainability of improvements and consistency in operational execution. Reporting & Communication Prepare and present detailed audit reports to senior management, highlighting key risks and business insights. Drive a culture of transparency, compliance, and accountability through clear communication and regular updates. Qualifications & Requirements Chartered Accountant (CA) Mandatory 13 to 16 years of post-qualification experience in process audits, internal controls, or operational risk Strong background in auditing dealer networks and business operations, preferably in the automobile sector Expertise in internal control frameworks, process reviews, and risk-based auditing Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and SAP Strong report writing, analytical, and presentation skills Excellent communication, stakeholder engagement, and team collaboration skills Sound knowledge of industry regulations, compliance standards, and risk management frameworks Skills Required Process Auditing & Internal Controls Dealer Operations Review Risk Identification & Mitigation Compliance Monitoring Audit Strategy & Execution Stakeholder Management Join us in driving operational excellence and shaping a compliant, performance-driven culture. Apply now to lead the charge in audit innovation and business transformation. Qualification : Chartered Accountant (Mandatory)

Position: Customer Satisfaction & Process Excellence Specialist Location: Gurgaon Experience: 5 to 8 years Education: MBA / PGDM in Marketing, Sales, or Operations Role Overview We are looking for a Customer Satisfaction & Process Excellence Specialist to drive Sales Satisfaction Index (SSI) initiatives and champion sales process improvements across our dealer network. This role will be instrumental in improving the customer experience, driving digital adoption, and supporting sales effectiveness through actionable insights and structured process excellence initiatives. Key Responsibilities Survey Planning & Execution Plan and manage SSI, Pre-Sales, and need-based sales surveys within defined timelines. Ensure quality data collection and compliance with established protocols. Data Analysis & Reporting Analyze and deliver dealer-wise and factor-specific survey reports. Monitor key satisfaction metrics and identify trends impacting customer experience. Customer Grievance Monitoring Investigate hot alerts and complaints from SSI surveys to uncover recurring customer issues. Coordinate resolution efforts with internal teams and ensure timely closure. Digitalization & Tool Enhancement Work with IT/Digital teams to digitize survey processes, ensuring smooth integration with platforms like Salesforce. Lead testing and improvement cycles for digital SOP manuals and customer-facing applications. Dealer Performance Support Share survey outcomes with regional teams and assist in developing dealer-specific improvement plans. Track progress of underperforming dealerships and provide structured feedback. Process Improvement Own and update digital Sales SOPs annually, ensuring alignment with evolving customer expectations and business goals. Collaborate with cross-functional teams to improve workflow efficiency and service quality. CX Monitoring & Digital Journey Optimization Regularly assess customer-facing digital touchpoints to ensure optimal user experience. Coordinate updates to maintain a seamless, intuitive customer journey. Key Skills & Competencies Strong analytical mindset and problem-solving capability Proficient in survey design, data analysis, and reporting tools Working knowledge of CRM platforms (Salesforce preferred) In-depth understanding of automotive retail sales processes Proficiency in MS Excel, PowerPoint, and data visualization tools Excellent communication and stakeholder management skills Preferred Qualifications MBA / PGDM in Marketing, Sales, or Operations 5 8 years of experience in customer experience, process improvement, or market research Automotive industry experience is highly preferred Skills Required Sales & Customer Experience Process Improvement Stakeholder Communication Survey & Data Analytics Drive customer-centric transformation and be at the forefront of sales excellence. Apply now and contribute to shaping a superior customer journey across our dealer network. Qualification : MBA / PGDM in Marketing, Sales, or Operations