Compensation Benefits Jobs in Gurgaon

Job Title: Customer Success Manager Location: Gurgaon, India Company: Builder.ai About Builder.ai At Builder.ai, we re on a mission to make software development accessible to everyone regardless of their technical background, budget, or experience. We've already helped entrepreneurs, small businesses, and global brands like BBC, Makro, and Pepsi to build their software solutions. With over $450 million in funding and a global presence across EMEA, APAC, and the Americas, Builder.ai is poised to continue driving innovation at scale. Our dynamic, diverse team is united by a shared belief in the power of software to unlock human potential. We're excited to continue evolving our services and our team to help our customers and the world at large. About the Role We re looking for a Customer Success Manager (CSM) to join our growing team and play a critical role in ensuring customers are able to achieve their business goals using Builder Studio. As a CSM, you will help clients utilize our product effectively, ensuring the success and optimization of their applications post-launch. You will serve as the primary point of contact for our customers, helping them navigate challenges, achieve long-term success, and foster loyalty. You ll be key to the customer experience, proactively identifying opportunities for growth, and providing exceptional support. Why You Should Join Builder.ai Innovative Impact: Work with a cutting-edge product helping businesses build customizable applications with ease. Growth Opportunities: With the backing of over $450 million in funding, Builder.ai offers ample opportunities for career growth and development. Inclusive & Collaborative Culture: Be part of a diverse team that values individual perspectives and believes in working together to drive success. Perks: We offer a variety of benefits such as stock options, discretionary pay, hybrid working, private medical insurance, and more. Key Responsibilities Customer Relationship Management: Build strong, long-lasting relationships with clients by offering ongoing support, conducting regular reviews, and driving customer success. Collaboration: Work closely with the sales, delivery, technical support, and product teams to ensure optimal outcomes for customers. Proactive Support: Address customer queries, resolve issues, and identify opportunities to ensure the consistent performance of their applications. Success Planning: Develop long-term success plans tailored to each customer s needs, ensuring their application grows alongside their business. Cross-sell & Upsell: Identify and capitalize on opportunities to cross-sell or upsell relevant products and services from the Builder.ai ecosystem. Customer Renewal: Ensure that customers renew their Builder Studio subscriptions, maintaining high customer retention. Customer Advocacy: Collaborate with marketing to identify potential customer advocates who can share their success stories and serve as references. Process Improvement: Help improve customer success processes, leveraging data and customer feedback to implement actionable insights. Requirements Experience: 5+ years in a Customer Success Manager or similar customer-facing role, preferably in SaaS or AI products. Customer Engagement: Experience managing a high volume of customers and working with C-suite stakeholders. Communication Skills: Strong ability to communicate and build relationships, leading to increased customer satisfaction, reduced churn, and growth. Data-Driven: Ability to work with data to understand trends and create actionable plans to improve customer success. Cross-sell/Upsell: Proven experience in identifying opportunities for cross-selling or upselling within your customer portfolio. Organizational Skills: Ability to multitask and prioritize customer needs while maintaining attention to detail. Customer Empathy: Strong customer empathy, with the ability to understand their challenges and proactively resolve issues. Process Improvement: Experience contributing to an early-stage customer success team, driving process enhancements, and refining best practices. Benefits Compensation: Discretionary variable pay or commission scheme depending on your role. Equity: Stock options in a $450 million funded Series D scale-up. Leave: 24 days of annual leave + public holidays. Family Time: 2 Builder family days each year. Holiday Time: Time off between Christmas and New Year. Health: Fully funded Private Medical Insurance. Meals: Free lunch at our state-of-the-art working environment in Gurugram. Referral Bonus: Generous referral bonus scheme. Joining Builder.ai means becoming part of a fast-growing, globally distributed team working together to push the boundaries of software development. We re committed to creating opportunities for growth, learning, and success, and we invite you to be a part of that journey.

Job Title: Partner Development Manager (Microsoft Azure) Location: Gurugram, India Company: Builder.ai About Builder.ai At Builder.ai, we're revolutionizing software development, making it accessible to anyone no matter their technical expertise, budget, or background. Our mission is to simplify the software-building process and we've already helped thousands of entrepreneurs, small businesses, and major global brands such as BBC, Makro, and Pepsi to achieve their software goals. With offices across EMEA, APAC, and the Americas, and over $450 million in funding from investors like QIA and Microsoft, we are driving innovation on a global scale. Builder.ai is growing rapidly, and there s never been a better time to be part of our journey. Our team is diverse, collaborative, and talented, united by a shared belief in unlocking human potential through software. We encourage experimentation and provide endless opportunities for learning, growth, and progress. Life at Builder.ai At Builder.ai, you re not just filling a role. We believe every position offers unlimited opportunities to challenge the status status quo and drive positive change. Whether you are experimenting with new ideas or taking a leadership role, you'll be empowered to make an impact. We offer a culture of collaboration where your differences are celebrated. You ll join a global team that s passionate about improving how software is built. Perks include: Private healthcare Discretionary pay or commission schemes Stock options in a $450 million funded company Generous paid leave and trips abroad #WhatWillYouBuild and we can t wait to find out! About the Role We are seeking a Partner Development Manager to take charge of our strategic alliance with Microsoft, with a specific focus on Microsoft Azure. This pivotal role will be based in Gurugram, and will allow you to have a significant impact on our marketplace and ecosystem business. As our Microsoft Partner Manager, you ll be responsible for: Managing & Cultivating Relationships: Oversee and nurture our strategic relationship with Microsoft, with a focus on expanding Builder.ai s presence within the Azure ecosystem. Growth Strategy: Develop and execute strategies to drive revenue growth by aligning with Microsoft s go-to-market initiatives. Ecosystem Development: Foster a thriving network of partners that complement Builder.ai s offerings on Azure. Revenue Impact: Work on collaborative initiatives aimed at revenue growth and scaling Builder.ai s Azure Marketplace presence. This role is perfect for someone with a strong background in cloud or SaaS partnerships and who thrives in a high-impact, market-making environment. What You ll Do Build Strategic Partnerships: Lead our relationship with Microsoft Azure to ensure Builder.ai s continued growth and success in this critical ecosystem. Go-to-Market Initiatives: Drive initiatives alongside Microsoft to build and grow revenue through the Azure Marketplace. Influence & Revenue Growth: Work closely with Microsoft to influence their ecosystem and grow Builder.ai s presence within their offerings, creating new market opportunities and driving increased profitability. Lead Cross-functional Collaborations: Collaborate with sales, marketing, engineering, and product teams to align with Microsoft s business goals. Market Leadership: Be the face of Builder.ai at events, partner conferences, and with key stakeholders to establish us as a market leader within the Azure ecosystem. Experience: 10+ years in cloud, SaaS, or Application Development partnerships, specifically with a focus on Microsoft Azure or similar cloud services. Self-Starter: Ability to work independently and have an insurgent mindset someone who thrives in creating new routes to market and drives the business forward. Market-Making Mentality: Capable of changing the balance sheet of a partner and leading them to higher growth and profitability. Collaborative: Able to work across teams, including sales, marketing, and technical teams, to execute strategies and align with partner goals. Adaptable: Willing to work in various capacities whether standing at a booth, cold-calling prospects, or developing strategic partnerships. Bonus: Knowledge of custom application development is beneficial but not required. Benefits Compensation: Discretionary variable pay or commission schemes. Equity: Stock options in a $450 million Series D funded company. Work-life Balance: Hybrid working, 24 days annual leave + public holidays, and time off between Christmas and New Year. Family Perks: 2 Builder family days each year and generous referral bonus scheme. Health: Fully funded Private Medical Insurance. Meals: Free lunch at our state-of-the-art working environment in Gurugram. Joining Builder.ai means being part of a high-growth company where your efforts have a direct impact on shaping the future of software development. With strong support from Microsoft and a focus on cloud-based innovation, this is an exciting opportunity to build partnerships that will revolutionize the way businesses develop software globally.

Job Title: Software Engineer (Fullstack/NodeJs/ReactJs) | Gurgaon, Haryana Location: Gurgaon, Haryana, India Job Type: Full-time Company: Shipsy About Shipsy At Shipsy, we are on a mission to revolutionize the global logistics industry with cutting-edge technology. Over the last 6 years, Shipsy has secured a dominant share of the Indian logistics market, with 30% of India's courier and express industry flowing through our system. We're rapidly expanding into international markets, including Saudi Arabia, UAE, North Africa, and Southeast Asia. Shipsy is transforming global trade, traditionally bogged down by emails and Excel files. Our SaaS platform is helping businesses manage all aspects of international trade, including vendor rate procurement, digital workflows for documentation, integrations with global shipping lines for end-to-end visibility, and AI-based invoicing reconciliation. Shipsy tracks approximately 10% of India's global trade, improving efficiency and reducing costs for the top exporters and importers in the country. Backed by Sequoia Capital's Surge and Info Edge, with $8M in funding, we are growing rapidly and expanding our footprint as the go-to platform for managing international trade. Role Overview: Software Engineer (Fullstack/NodeJs/ReactJs) As a Software Engineer at Shipsy, you will be building the core technology that powers our platform, enabling businesses to operate more efficiently. You'll collaborate closely with the founders and other key stakeholders to develop both existing and future features. Your contributions will directly impact hundreds of businesses that rely on our platform for seamless operations and help drive our expansion into new markets. We re looking for a builder of the first order someone who thrives on creating things from scratch and loves the challenge of solving complex, real-world problems. In a startup environment, no day will be the same, and you'll wear many hats, working across different technologies and collaborating with clients, all while helping shape the product's direction. What You'll Do: Full-Stack Development: Work with a variety of systems, stakeholders, and technologies to develop features from design to delivery, ensuring that each component is scalable and efficient. Solve Complex Problems: Tackle challenging issues related to system design, scalability, and performance, ensuring our platform can handle millions of transactions efficiently. Code Quality and Standards: Maintain high engineering standards, ensuring the code you write is consistent, clean, and easily maintainable. Participate in code reviews to maintain quality across multiple codebases. Scalable Distributed Systems: Build scalable, reliable, and efficient distributed systems using microservices architecture to support a traffic-heavy, SaaS-based product. UI/UX Design & Development: Design and implement scalable component libraries and tools, solving complex design challenges, including browser compatibility issues, using modern technologies like React, Redux, Webpack, and TypeScript. Contribute to Product Roadmap: Actively contribute to the technical and product roadmap, ensuring alignment with overall company goals and user needs. Cross-functional Collaboration: Work closely with design, product, and dev teams to create seamless user experiences and drive the success of the platform. Qualifications: Experience: 2+ years of hands-on experience building web applications using Node.js and React.js. Technical Proficiency: Strong understanding of software construction, responsive web design, and development with technologies like ES6, React, Redux, Webpack, and Node.js. Full-Stack Expertise: Solid experience with both front-end and back-end technologies, including databases like PostgreSQL and MongoDB, and web services such as RESTful APIs. Problem-Solving & Curiosity: Strong passion for learning and exploring new technologies, platforms, and problem domains. You should enjoy diving deep into technical challenges, even in unfamiliar areas. Attention to Detail: Strong product and design sensibilities with an obsessive attention to detail, ensuring the best possible user experience. Code Quality: Ability to write testable, maintainable, and easy-to-understand code. Collaboration & Ownership: Demonstrated ownership of projects with clear communication and collaboration skills, ensuring timely and successful delivery. Technologies: Experience with Node.js, JavaScript, React.js, PostgreSQL, MongoDB, Git, Linux, Amazon Web Services (AWS), and web technologies. Education: A degree in Computer Science or related fields is a bonus. Innovative Work Culture: Join a rapidly growing tech-driven company and be part of a team that s transforming logistics and international trade. Growth Opportunities: Shipsy offers continuous learning and professional development opportunities, as well as hands-on experience in a fast-paced startup environment. Competitive Compensation & Benefits: Enjoy a competitive salary, performance-based incentives, and world-class employee benefits. Impactful Work: Your contributions will directly influence the future of logistics technology, helping businesses around the world streamline their operations. If you are passionate about building innovative software solutions and want to make a meaningful impact in the logistics tech space, Shipsy is the place for you. Join our team and help us shape the future of global trade.

Job Title: Senior QA Engineer Location: Gurugram, India Job Type: Full-Time Experience Level: 5+ Years Overview: We are looking for a highly motivated and skilled Senior QA Engineer with 5+ years of experience to join our dynamic team. In this role, you will have the opportunity to work on challenging and impactful projects, significantly contributing to the success of our products. You will be a key member of the engineering team, collaborating closely with developers, product managers, and designers to deliver high-quality software in a fast-paced, innovative environment. At our company, we value ownership, collaboration, and a proactive approach to problem-solving. We encourage continuous learning and innovation within a supportive and collaborative environment. Key Responsibilities 1. Test Planning & Strategy Develop and execute comprehensive test plans and strategies, including risk assessments and test coverage analysis. Collaborate with the development team to define acceptance criteria and ensure testability of features. Participate in sprint planning and grooming sessions to provide valuable QA input. 2. Test Execution & Automation Design, develop, and maintain automated test scripts using appropriate testing frameworks (e.g., Selenium, Cypress, JUnit). Perform manual and automated testing, including functional, regression, integration, performance, security, and usability testing. Analyze test results, identify, and document defects effectively using bug-tracking tools. 3. Quality Assurance Advocate for quality throughout the entire software development lifecycle, from requirements gathering to release. Proactively identify and mitigate potential quality risks. Contribute to continuous improvement of our testing processes and methodologies. 4. Collaboration & Communication Effectively communicate testing progress, issues, and findings to the development team and other stakeholders. Build and maintain strong relationships with cross-functional teams. Participate in code reviews and provide constructive feedback. 5. Data Analysis Analyze test data and generate comprehensive test reports to track progress and identify trends. Utilize data analysis techniques to improve test effectiveness and efficiency. Qualifications Experience 5+ years of proven experience as a QA Engineer in an agile development environment. Experience with cloud computing platforms (e.g., AWS, Azure, GCP) is a plus. Technical Skills Strong understanding of software development principles and methodologies (e.g., Agile, Scrum, DevOps). Proficiency in API testing using tools like Postman, SoapUI, or REST Assured. Familiarity with SQL and scripting languages (e.g., Python, Groovy). Experience with performance and load testing tools (e.g., JMeter, LoadRunner) is a plus. Dynamic Work Environment: Work on challenging projects that have a direct impact on the product s success. Collaborative Culture: Be part of a supportive, collaborative environment that values innovation and continuous learning. Career Growth: Opportunity to contribute to the continuous improvement of processes while growing within a fast-paced organization. Competitive Benefits: Receive competitive compensation and benefits for your hard work. If you are an experienced Senior QA Engineer passionate about ensuring the quality and success of cutting-edge software products, we encourage you to apply now and become a part of our dynamic team.

Job Description: HR Executive/HR Generalist Responsibilities and Desired Skills: Hands-on experience in conceptualizing and driving HR strategy aligned to Business Strategy. Understanding of Core HR Processes like Performance Management, Career Development, Compensation Revision, Employee Engagement and Retention, Reward & Recognition, and Talent Management and Succession Planning. Awareness of Industry trends and best practices. Demonstrated experience in the implementation of HR processes as a Generalist/Specialist, preferably for a group of at least 200+ employees in a Lead role. Performance management Setting Key Objectives -Smart goals identification, Performance planning, Performance progress, performance review, and Succession Planning. Experience of working with key business leaders and stakeholders. Managing relationships effectively and ensuring stakeholder buy-in for initiatives and processes. High comfort level in working with people from diverse backgrounds. Ability to manage critical conversations with employees, internal, and external teams while maintaining a high level of interpersonal sensitivity and fairness. Ability to facilitate cross-functional or disparate groups towards a single goal. Experience managing Induction, Joining Formalities, Employee Engagement, Grievance Handling, and HR Operations. Skills Required: People Management. Excellent verbal, written, and interpersonal communication skills. Outstanding customer service skills and dedication to providing exceptional employee care. Ability to multitask and successfully operate in a fast-paced, team environment. Extensive experience working in Human Resources, either in an HR Generalist or HRBP role. Experience: Total experience - Minimum 1+ years. BPO Industry experience will be an added advantage. Working Days: 6 Days Working Education: Graduate

Job Title: HR Manager Overview: Keysight Technologies is at the forefront of technology innovation, providing groundbreaking solutions in electronic design, simulation, prototyping, testing, manufacturing, and optimization. With a workforce of approximately 15,000 employees, we serve industries such as communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets across over 100 countries. At Keysight, we re driven by a bold vision and a passion for solving complex challenges through industry-first solutions. We foster a culture of diversity, equity, and inclusion, which are integral to our innovation and success. We are seeking an experienced and strategic HR Manager to join our team and help us deliver on our vision. Key Responsibilities: Labor Compliance: Ensure adherence to local labor laws and regulations. Manage employee relations issues, including handling grievances and disciplinary actions. Keep up-to-date with labor legislation and update company policies accordingly. HR Operations: Oversee the day-to-day HR operations ensuring consistency and efficiency across the organization. Implement HR policies and procedures to ensure effective management and adherence. Leverage HR metrics and analytics to improve processes and decision-making. Foster an inclusive and diverse workplace within HR operations. HR Vendors Management: Manage relationships with HR vendors, including recruitment agencies and compliance partners. Negotiate contracts and ensure vendors meet service level agreements. Evaluate vendor performance and address concerns or issues as necessary. Business Support: Partner with business leaders and global HR teams to provide support on country-specific HR initiatives. Promote a positive work environment that enhances employee engagement. Support organizational change initiatives and manage the employee impact effectively. Learning & Development (L&D): Oversee new hire orientation and onboarding programs. Design and deliver training programs on compliance and management practices. Assist teams in leveraging the Keysight Learning Platform for available online training. Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience in a senior HR role, ideally as an HR Manager. In-depth knowledge of local labor laws and HR best practices. Excellent communication and interpersonal skills to build strong relationships. Strong organizational and time management skills with the ability to handle multiple priorities in a fast-paced environment. Proficiency in HR software and Microsoft Office Suite. A strong commitment to promoting equal opportunity and diversity. Skills: Leadership and team management abilities. Strategic thinking and problem-solving capabilities. Skilled in negotiation and conflict resolution. Analytical skills with a data-driven approach to decision-making. Adaptability and resilience in navigating change and challenges. Cultural competence and inclusivity mindset. Knowledge of emerging HR trends and technological advancements. How to Apply: If you're ready to make an impact in a global organization and be a champion for diversity and inclusion, apply today to join our innovative team at Keysight Technologies! Equal Opportunity Employer Keysight is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Qualification : Bachelor's degree in Human Resources, Business Administration, or a related field.

Job Title: Associate Data Scientist - Social Media Analytics About this Role: Join Gartner s Social Media Analytics team, where you will help generate actionable insights from social media and internal/external Gartner data. This role is perfect for someone passionate about learning new technologies, text analytics, and working with unstructured data. As an Associate Data Scientist, you'll analyze data, draw recommendations, and visualize insights for research, using NLP, Machine Learning, and Deep Learning techniques. You will work closely with stakeholders to optimize data mining and improve the accuracy of insights generated. What You ll Do: Execute High-Impact Data Science Projects: Translate research objectives into actionable data and facts using social media and Gartner's internal/external data. Ad-hoc Modeling and Analytical Insights: Provide modeling and analytical insights to inform strategic and operational initiatives. Analyze Unstructured Data: Use advanced data science techniques to analyze unstructured text data, identifying insights and patterns. Interpret and Apply Findings: Align findings with business objectives and translate them into actionable business insights. Solve Business Challenges: Leverage Data Science, ML, and NLP to address pressing business challenges. Stakeholder Interaction: Collaborate with internal and external stakeholders to refine and improve findings. Data Science Driven Initiatives: Drive initiatives with some guidance while building strong domain expertise. Multi-tasking & Agility: Handle different projects in a fast-paced environment with strict SLAs and tight turnaround times. What You ll Need: Education: A fresher with a Master's in Engineering, Computer Science, Computer Applications, Statistics, Mathematics, Applied Mathematics, or Data Science. Alternatively, a B.E./B.Tech + Masters in Advanced Analytics or Data Science. Experience: 1-3 years of hands-on AI/ML experience, especially in Text Mining, NLP, and text analytics. Technical Skills: Expertise in Python (Pandas, Numpy, scikit-learn), SQL, TensorFlow, and other data science tools. Familiarity with AWS/Azure environments for training, testing, or deploying models. Machine Learning & NLP Knowledge: Ability to train, fine-tune, or apply ML, Deep Learning, LLMs, and NLP models. In-depth knowledge of NLP concepts and application experience. Data Preparation Skills: Expertise in data cleaning, normalization, and preparation for model training or inference. Analytical Mindset: Strong ability to identify patterns in unstructured datasets and provide actionable insights. Communication Skills: Strong written and verbal communication with the ability to structure clear, concise, and meaningful communication. Critical Thinking & Problem-Solving: Strong analytical skills and the ability to think independently to solve complex problems. Eagerness to Learn: A passion for learning about new technologies in the IT industry, Data Science, and Machine Learning. Research Techniques Understanding: Robust understanding of primary and secondary research methods. What We Offer: Flexible Hybrid Work Environment: Flexibility to work virtually when productive and meet colleagues in person for engaging, purposeful collaboration. Professional Growth: Gartner offers world-class benefits, competitive compensation, and tremendous rewards for top performers. Inclusive Work Culture: Diverse teams from various backgrounds and an environment that values collaboration and team success. Recognition as a Top Workplace: Gartner is consistently recognized as a great place to work worldwide. Join Gartner and contribute to world-class insights while developing cutting-edge technologies in the data science domain. We offer opportunities to grow, thrive, and make an impact! Qualification : A fresher with a Master's in Engineering, Computer Science, Computer Applications, Statistics, Mathematics, Applied Mathematics, or Data Science. Alternatively, a B.E./B.Tech + Masters in Advanced Analytics or Data Science.

About the Role We are looking for a talented Functional Analyst to support the implementation of our Salesforce Revenue Cloud solutions. This role offers a unique opportunity to work closely with clients and internal teams, playing a critical role in ensuring our Salesforce platforms align with business requirements and best practices. Your expertise will help streamline processes, enable seamless integrations, and enhance the customer experience. Key Responsibilities Collaborate closely with internal teams and clients to gather and understand business requirements related to Salesforce Revenue Cloud, translating them into effective solutions. Peer review designs delivered by System Integrators, ensuring solutions for Salesforce CPQ (Configure, Price, Quote) and Billing align with dunnhumby s requirements and Salesforce best practices. Customize and configure Salesforce applications to support Revenue Cloud processes, ensuring scalability and usability. Develop and execute data migration strategies when needed, ensuring accurate and efficient data transfer. Integrate Salesforce CPQ with external systems such as CRM, ERP, and payment gateways, ensuring data consistency across platforms. Implement automation through workflows, process builders, and approval processes to streamline quote generation, pricing, and approvals. Stay up to date with the latest Salesforce Revenue Cloud features, updates, and best practices to continuously improve processes and solutions. Provide technical guidance and mentorship to junior team members. Troubleshoot and resolve technical issues related to Salesforce Revenue Cloud implementation. Skills & Experience Required Salesforce Certified, with proven experience in Salesforce Revenue Cloud (CPQ & Billing). Minimum of two end-to-end Salesforce Revenue Cloud implementations. Experience integrating Salesforce CPQ with ERP systems and other enterprise platforms. Strong knowledge of Salesforce configuration, customization, and automation tools (Workflows, Process Builder, Approval Processes). Solid understanding of data migration processes within Salesforce environments. Familiarity with best practices in data consistency, security, and compliance within Salesforce. Strong problem-solving skills, with the ability to diagnose issues quickly and provide effective solutions. Excellent communication and collaboration skills, with the ability to work effectively with both technical teams and business stakeholders. Ability to work in agile environments, balancing priorities between technical delivery and business requirements. What You Can Expect from Us At dunnhumby, we go beyond traditional expectations to create a rewarding and flexible working environment. Competitive compensation and benefits package. Flexible working hours, including your birthday off. Opportunities to work with cutting-edge technologies and global clients. A collaborative, innovative culture that encourages experimentation and continuous learning. A strong commitment to diversity, equity, and inclusion, supported by employee networks like dh Gender Equality Network, dh Proud, dh Family, dh One, and dh Thrive. Flexible Working at dunnhumby We recognize the importance of work-life balance and are committed to providing flexible working arrangements wherever possible. If flexible working is important to you, please discuss this with your recruiter during the hiring process we are open to exploring agile working options to help you thrive both professionally and personally.

Location: Gurugram Qualification: Bachelor s Degree (Minimum) Experience: 3 Years No. of Positions: 1 Roles & Responsibilities Talent Sourcing & Recruitment: Maintain and develop a pipeline of eligible candidates for future openings. Source, screen, and recruit candidates using various job portals, networking, and referrals. Conduct preliminary telephonic interviews to assess candidate competencies. Schedule, coordinate, and conduct interviews (phone/in-person) efficiently. Stakeholder & Candidate Management: Serve as a point of contact for candidate inquiries and updates. Understand recruitment timelines, revenue impact, market trends, and quality benchmarks. Take ownership and manage hiring for multiple positions simultaneously. Process & Documentation: Ensure compliance with hiring processes and maintain accurate records. Work with Microsoft Office Suite for tracking and reporting recruitment progress. Required Skills & Qualifications Must-Have: Bachelor s degree in a relevant field. Strong communication, organizational, and interpersonal skills. Experience in candidate sourcing, networking, and referral-based hiring. Ability to meet hiring quotas and deadlines. High energy, passion, and self-motivation. Good to Have: Experience in high-volume hiring. Knowledge of ATS (Applicant Tracking Systems). Prior experience in IT or non-IT recruitment. Apply Now and be part of a dynamic team driving talent acquisition! Qualification : Bachelors degree in a relevant field.

Senior Specialist 2 General Ledger Payroll Company Overview MongoDB s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to build, scale, and run modern applications by modernizing legacy workloads, embracing innovation, and leveraging AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available in over 115 regions across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 175,000 new developers joining MongoDB each month, leading organizations like Samsung and Toyota trust MongoDB to build next-generation, AI-powered applications. We are seeking candidates based in Gurugram for our hybrid working model. Shift: 6 PM 2 AM Role Overview As a Senior Specialist 2, you will manage all month-end close (MEC) activities within the General Ledger (GL) Payroll Team, ensuring accuracy and compliance in payroll-related accounts and processes across global regions. Your role involves integrating payroll data into the general ledger while mitigating risks, supporting decision-making, and scaling financial infrastructure to meet growing payroll needs. You will collaborate closely with HR, Compensation & Benefits, and Finance teams to ensure payroll activities are accurately reflected in financial statements, supporting audit and reporting requirements. Key Responsibilities Month-End Close Activities: Prepare and review journal entries related to payroll, accruals, and reclassifications. General Ledger Management: Track all manual journal entries (accruals, payroll accounting, and reclassifications) and ensure accurate classification of costs under profit & loss accounts. Cross-Team Coordination: Work with AP, AR, Inventory, Payroll, Treasury, and Intercompany teams to ensure timely and accurate information flow. Financial Reporting: Prepare monthly MIS reports and reconcile general ledger accounts to ensure the validity of closing balances. Variance & Income Statement Analysis: Conduct and present variance analysis and income statement reviews to senior management. Audit Support: Coordinate with audit teams to provide necessary documentation and explanations. Global Collaboration: Engage with stakeholders in EU and US regions to ensure proper accounting and transaction handling. Process Improvement & Compliance: Assist in the design and implementation of internal controls, process improvements, and documentation (SOPs/DTPs). US GAAP Adherence: Ensure compliance with US GAAP in all accounting interpretations and applications. Performance Metrics: Prepare and present KPIs to stakeholders. Team Development: Manage performance, set goals, provide training, and foster strong employee relationships. Experience & Qualifications Education: Bachelor's or Master's degree in Commerce. Certifications (Preferred): CA / ICWA / CMA / CPA (or aspirants pursuing these qualifications). Experience: 5-7 years in Finance & Accounting, including 4+ years handling month-close activities and Balance Sheet & P&L preparation. Payroll Accounting exposure, focusing on payroll entries, reconciliations, and reporting. ERP Knowledge: Experience with AP, AR, and GL in an ERP environment (Oracle ERP preferred). Technical Skills: Proficiency in MS Excel, Word, PowerPoint, and Outlook. Accounting Knowledge: Strong understanding of accounting concepts, policies, and multi-currency transactions, including foreign exchange gains/losses. Soft Skills: Excellent oral and written communication, time management, problem-solving, and organizational skills. Customer Focus: Professional and passionate about delivering high-quality service. Flexibility: Ability to adapt to a rapidly growing company and evolving processes. MongoDB is committed to fostering a supportive and enriching work culture. From employee affinity groups to fertility assistance and generous parental leave policies, we prioritize employee well-being and career growth. Accessibility & Accommodations MongoDB is an equal opportunities employer and provides necessary accommodations for individuals with disabilities during the application and interview process. To request an accommodation, please inform your recruiter. Qualification : Bachelor's or Master's degree in Commerce.

Job Summary: Senior Application Specialist Location: Gurgaon, India Grade Level: 10 Department: Operations Group Company: S&P Global Market Intelligence Overview: As a Senior Application Specialist, you will play a pivotal role in delivering expert-level application support for thinkFolio, S&P Global s portfolio management software. You will be the primary liaison for troubleshooting and resolving client issues, maintaining service excellence, and contributing to documentation and process improvements. This role offers extensive cross-functional collaboration and interaction with global clients in the banking, asset management, and hedge fund industries. Key Responsibilities: Serve as a product expert for thinkFolio, offering technical and functional support to clients. Troubleshoot and resolve complex client issues efficiently, escalating when necessary. Manage incoming support requests, ensuring SLAs are met while maintaining clear communication. Document client issues, resolutions, and communication using internal support systems. Collaborate with global teams across business lines and senior management for knowledge sharing and resolution tracking. Contribute to the creation and maintenance of user manuals, troubleshooting guides, and knowledge base content. What You Bring: Education: Bachelor s degree in Computer Science, Information Technology, or related field. Experience: 5+ years in enterprise software support; experience in financial services or investment systems is preferred. Technical Skills: Proficiency in SQL, scripting languages, and data analysis tools. Soft Skills: Strong analytical, problem-solving, and communication skills. Ability to multitask and prioritize under pressure. Mindset: Customer-first attitude with an aptitude for learning new financial technologies and sharing knowledge. What s In It for You: Accelerated growth through exposure to enterprise software used by global financial institutions. Cross-regional collaboration and learning opportunities in a high-impact environment. Access to continuous learning, competitive compensation, wellness programs, and family-friendly benefits. The chance to be part of a global, inclusive organization driven by Integrity, Discovery, and Partnership. About S&P Global Market Intelligence: A division of S&P Global, we provide essential data, insights, and technology that enable clients to make confident decisions. We empower businesses to track markets, manage risk, and identify opportunities in a fast-changing global environment. Qualification : Bachelors degree in Computer Science, Information Technology, or related field.

Principal Engineer - Backend (Java) Location: Gurugram, Haryana, India Employment Type: Full-time About ixigo ixigo is a leading technology company in the Indian travel space, enabling smarter travel decisions for millions of users through AI, machine learning, and data science innovations. Founded in 2007 by Aloke Bajpai and Rajnish Kumar, ixigo powers platforms like ixigo, ConfirmTkt, and AbhiBus, helping travelers plan, book, and manage their journeys across rail, air, bus, hotels, and more. As of 2022, ixigo was named among the Top 10 Most Downloaded Travel Apps worldwide, according to data.ai. Headquartered in Gurugram, ixigo also has offices in Bangalore and Hyderabad. Job Description As a Principal Engineer at ixigo, you will play a critical role in the design, planning, development, and deployment of our software applications. You will be responsible for building highly scalable, multi-tier, and distributed server software applications, ensuring their performance, stability, and overall quality. This role requires you to lead, own, and drive projects from concept to deployment, working closely with product managers, designers, and quality teams. If you're a hands-on engineer with a passion for building impactful products and solving complex problems, this is the role for you! Key Responsibilities Product Development: Design, develop, and architect features for existing applications, ensuring scalability, performance, and reliability. Own product modules end-to-end, ensuring that features are delivered on time, with high quality and performance. System Architecture & Performance: Design and implement highly scalable, multi-tier, distributed server applications with a focus on performance, scalability, and availability. Identify, troubleshoot, and resolve issues related to performance, stability, and memory management, using tools like Instruments and Shark. Collaboration: Collaborate with cross-functional teams including Tech, Design, and Quality to build and launch products that meet business objectives. Work directly with developers and product managers to conceptualize, build, test, and release new features. Continuous Improvement: Continuously evaluate new technologies and frameworks to maximize development efficiency and performance. Ensure that best practices are followed across the development life cycle, from design to release and maintenance. Qualifications Required Skills Experience: 5-8 years of professional experience in backend development. Expertise in Java/J2EE technologies. Technical Proficiency: Strong understanding of Java/J2EE, design patterns, and advanced data structures. Proficient in working with relational databases like MySQL or Postgres. Experience with MongoDB, Web services, and REST APIs. Performance & Scalability: Solid experience in designing systems for performance, scalability, and availability. Skilled in memory management, multithreaded programming, and performance optimization using tools like Instruments and Shark. Additional Skills (Good to Have): Familiarity with Python, NodeJS, Redis, and ElasticSearch is a plus. Experience with e-business or e-commerce applications is highly desirable. Experience working in the travel industry or with internet companies will be an advantage. Education: Undergraduate degree in Computer Science, Engineering, or related fields (preferably from IITs/Top RECs). Behavioral Traits Strong leadership skills with the ability to manage and mentor junior engineers. Ability to work effectively in a fast-paced, dynamic, and informal startup environment. High energy level, self-motivation, and a commitment to driving team goals. Excellent problem-solving and communication skills. Strong interpersonal skills and the ability to work in a collaborative team environment. Impactful Work: Lead critical product features that impact millions of travelers. Innovation Culture: Work in a dynamic environment that fosters innovation, creativity, and collaboration. Career Growth: Accelerate your career in a fast-growing tech company. Competitive Compensation: Attractive salary and benefits package. Work-Life Balance: A supportive and flexible work environment. Qualification : Undergraduate degree in Computer Science, Engineering, or related fields (preferably from IITs/Top RECs).

Sr. Manager / Manager - Taxation Location: Gurugram, Haryana, India Employment Type: Full-time About ixigo ixigo is a leading travel-tech company in India that empowers travelers to plan, book, and manage trips across rail, air, buses, and hotels. Through cutting-edge technology like AI, machine learning, and data science, ixigo helps travelers make smarter travel decisions. The company has expanded through its acquisitions of ConfirmTkt and AbhiBus in 2021 and is now one of the Top 10 most downloaded travel apps globally (as per data.ai in 2022). Job Description As the Sr. Manager / Manager of Taxation, you will be responsible for overseeing and managing the company s tax strategy, ensuring full compliance with Indian tax laws and international regulations (where applicable). You will also focus on optimizing tax efficiency and driving proactive tax strategies to support business growth. This is a key leadership role where you will liaise with tax authorities, regulatory bodies, and cross-functional teams to ensure seamless tax operations. Key Responsibilities Tax Strategy & Compliance: Oversee the preparation and filing of Income Tax and GST returns to ensure compliance with Indian tax laws. Ensure timely and accurate filing of consolidated state, local income tax returns, and business-related filings. Develop and implement strategic tax planning across corporate and state taxes. Tax Audits & Reporting: Manage and facilitate income tax audits, preparing responses and creating schedules. Lead and ensure timely completion of tax audits, coordinating the gathering of information from the tax team. Monitor legislative and regulatory tax law developments and communicate their effects proactively to management. Process Improvement & Team Management: Identify and implement opportunities to streamline and improve tax processes within the company. Lead and mentor the tax team, fostering their professional growth and driving engagement to enhance team performance. Manage the preparation of tax computations for audits on a quarterly basis. Cross-Functional Collaboration: Liaise with various business teams to evaluate the compliance impact of new transactions and provide guidance to stakeholders. Review business contracts and suggest tax-related clauses that ensure good governance and compliance. Regulatory & Tax Planning: Stay ahead of changes in tax legislation and proactively adapt strategies to capitalize on tax-related changes. Provide support in statutory audits and other special tax projects. Qualifications Must-Have Skills & Experience Education: Chartered Accountant (CA) or equivalent professional qualification. Experience: A minimum of 6 years of experience in tax management, specifically in corporate, individual, or partnership taxation. Strong experience in e-commerce industry tax handling, especially in the context of Indian direct and indirect tax laws. Experience in handling tax for a listed company is highly preferred. Technical Skills: In-depth knowledge of tax compliance procedures for companies, particularly in income tax, GST, and state/local taxes. Strong analytical and research skills, with the ability to drive process improvements and implement best practices. Project Management: Ability to manage multiple tax-related tasks efficiently while meeting deadlines. Strong organizational and prioritization skills, both for managing tasks independently and overseeing team members. Collaboration & Communication: Strong ability to work with cross-functional teams and communicate tax strategies and their benefits to stakeholders. Strong communication skills, with the ability to explain complex tax issues to non-experts in a clear and concise manner. Key Behavioral Traits Leadership: Lead by example and mentor your team members to enhance their effectiveness and engagement in their roles. Detail-Oriented: An eye for detail and high standards of quality in all tax-related processes and deliverables. Adaptability: Ability to manage and thrive in a dynamic and fast-paced environment, with flexibility to adapt to regulatory changes. Career Growth: A chance to be part of a fast-growing company and contribute directly to its tax strategy. Collaborative Culture: Work in a dynamic, startup-like environment where collaboration and initiative are valued. Impactful Role: Play a critical role in shaping the tax strategy and compliance of a leading travel-tech company. Competitive Compensation: Competitive pay and benefits package.

About dunnhumby dunnhumby is the global leader in Customer Data Science, helping businesses around the world thrive in today s data-driven economy. Guided by our Customer First philosophy, we enable businesses to grow by championing and advocating for their customers. With deep roots in retail one of the world s most competitive and data-rich industries dunnhumby s expertise now spans multiple sectors, empowering leading brands like Tesco, Coca-Cola, Meijer, Procter & Gamble, and Metro. Our diverse team of nearly 2,500 experts works from offices across Europe, Asia, Africa, and the Americas, driving transformative solutions for some of the most recognized brands globally. About the Role We are seeking an Engineering Manager who is passionate about platform engineering and ready to drive innovation. This is a fantastic opportunity to lead the design and development of a robust, scalable Application Development Platform, collaborating closely with application developers to equip them with the tools and services they need to excel. As part of the Platform Engineering Team, you will focus on creating a reliable and scalable platform using GCP and Azure, while developing critical common services. You ll implement tools like Terraform, ArgoCD, and Kubernetes to optimize the CI/CD pipeline, ensuring seamless, rapid, and reliable software releases. Additionally, you will implement monitoring and performance optimization strategies using tools such as Prometheus, Grafana, and New Relic, ensuring top-tier availability, reliability, and performance. Security will also be a core focus implementing best practices around network security, access controls, and data protection. This role provides the perfect blend of technical leadership, hands-on engineering, and innovation, staying at the forefront of emerging technologies and industry trends within DevOps and Platform Engineering. What You ll Do Technical Leadership & Delivery Lead the design, implementation, and maintenance of infrastructure and deployment pipelines for the platform and services. Develop and enhance our cloud infrastructure on GCP and Azure, leveraging Infrastructure as Code tools like Terraform and CloudFormation. Implement and manage containerized environments using Docker and Kubernetes. Build and optimize CI/CD pipelines using tools like Octopus, GitLab, and TeamCity. Oversee the development of common services to streamline and standardize development across teams. Monitoring & Performance Optimization Deploy and manage monitoring and visualization tools, including Prometheus, Grafana, and New Relic. Drive performance tuning and capacity planning to ensure smooth platform operations. Security & Compliance Define and enforce security best practices across the platform, from network security to access management and data protection. Lead initiatives to enhance the security posture of the platform, ensuring compliance with regulatory and internal requirements. Collaboration & Mentorship Work closely with application development teams to understand their needs and align platform capabilities with development workflows. Mentor and guide engineers, fostering a culture of continuous learning, collaboration, and technical excellence. Innovation & Continuous Improvement Stay ahead of industry trends and bring innovative tools and approaches into the team s practices. Advocate for automation and streamlined processes to enhance team productivity and platform reliability. What You ll Bring 10+ years of experience in platform engineering, infrastructure development, or DevOps, including experience in a leadership role. Strong expertise in cloud platforms especially GCP and Azure and experience building infrastructure using Terraform and/or CloudFormation. Hands-on experience with containerization using Docker, and managing production workloads in Kubernetes. Proficiency in at least two programming languages, such as Python and GoLang. Solid understanding of CI/CD tools such as Octopus, GitLab, or TeamCity. Familiarity with monitoring tools like Prometheus, Grafana, and New Relic. Proficiency in scripting languages such as Bash or PowerShell. Strong understanding of networking principles and security best practices. Proven leadership and team management skills, with the ability to mentor and guide a cross-functional team. Excellent communication and collaboration skills, capable of working across teams and presenting ideas clearly to both technical and non-technical stakeholders. Ability to thrive in a fast-paced, agile environment while maintaining focus on quality. Experience with GitOps methodologies and tools like ArgoCD is highly desirable. Prior experience in a team lead or engineering manager role is a strong plus. What You Can Expect from Us At dunnhumby, we believe in exceeding expectations yours and ours. You ll enjoy a competitive compensation package, along with benefits designed to support your health, well-being, and work-life balance. Some of what we offer includes: Flexible working hours and the freedom to shape your workday. Your birthday off, so you can celebrate you. Investment in cutting-edge technology to support your work. A nimble, fast-paced environment where you have the freedom to experiment, learn, and innovate. At dunnhumby, you ll join a team where curiosity, creativity, and collaboration thrive and where Customer First isn t just a mantra; it s our mission.

About dunnhumby dunnhumby is the global leader in Customer Data Science, empowering businesses to thrive in the modern data-driven economy by putting the Customer First. Our mission is to help businesses grow and reimagine themselves by becoming true champions for their customers. With deep expertise in retail, one of the world s most data-rich and competitive sectors, we enable businesses across industries to embrace a Customer First mindset. With nearly 2,500 experts across Europe, Asia, Africa, and the Americas, we partner with iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble, and Metro, delivering transformative customer insights and data-driven strategies. About the Role We are looking for a talented Engineering Manager to lead a team of engineers focused on building products that empower Retailers to transform their Retail Media business, maximizing ad revenue and enabling massive scale. As Engineering Manager, you will play a pivotal role in designing and delivering high-quality .NET Core-based solutions. You will guide a team of engineers, contribute to system architecture, enforce engineering best practices, and drive innovation. Your technical expertise, leadership, and results-driven mindset will be critical to the success of our products. Key Responsibilities Leadership & Team Management Lead and manage a team of software engineers, fostering a culture of collaboration, growth, and continuous development. Conduct regular performance reviews and provide constructive feedback. Mentor and coach junior engineers, nurturing talent within the team. Balance delivery timelines with technical excellence. Technical Oversight & Delivery Collaborate with Product Managers and Architects to define technical roadmaps and align engineering efforts with product goals. Oversee the design, development, and delivery of solutions built on .NET Core within a microservices-based architecture. Implement and enforce best practices in coding, CI/CD pipelines, and DevOps processes. Ensure adherence to security, compliance, and quality standards throughout the SDLC. Process Improvement & Innovation Drive continuous improvement initiatives to enhance developer productivity, system performance, and engineering processes. Advocate for the adoption of modern tools, frameworks, and approaches to optimize delivery. Encourage a culture of experimentation and innovation, ensuring the team stays up to date with emerging technologies. Skills & Experience Required Technical Expertise Strong hands-on experience with C# and .NET Core. Deep understanding of design patterns, SOLID principles, and system design. Expertise in Relational Databases such as SQL and PostgreSQL. Experience with BigQuery, Redis, and ElasticSearch is a plus. Familiarity with microservices architecture and event-driven systems (e.g., RabbitMQ, Google Pub/Sub). Proficiency in containerization technologies like Docker and Kubernetes. Hands-on experience with DevOps tools (e.g., GitLab CI/CD) and practices. Strong understanding of cloud platforms, especially GCP (preferred) or Azure. Experience working with distributed systems, multi-tenant services, cloud-native applications, and Unix/Linux environments. Quality, Testing & Security Familiarity with the Testing Pyramid and relevant tools at each level. Hands-on experience with Code Quality and Secure Code Scan tools (e.g., SonarQube, Checkmarx, ESLint, Resharper, Trivy). Experience implementing observability using tools like NewRelic. Ways of Working Strong understanding of the software development lifecycle (SDLC) and Agile methodologies. Proven track record of delivering high-quality software on time. Exceptional communication, interpersonal, and leadership skills, with the ability to motivate and align teams. Experience in the AdTech or Retail domain is a plus. What You Can Expect from Us At dunnhumby, we go beyond expectations to provide a rewarding career experience: Competitive compensation and comprehensive benefits. Flexible working hours and your birthday off. Opportunities to work with cutting-edge technologies and drive real impact. A collaborative, innovative environment where you can experiment, learn, and grow. A balance of global scale and agility, giving you both freedom and responsibility.

Position Title: Global Services Group (GSG) MIS & Analytics Analyst Functional Overview: The Global Services Group (GSG) delivers exceptional customer care, handling key functions such as Credit, Collections, and Fraud Services for our Cardmembers, Merchants, and Commercial Clients globally. Within GSG, the Late-Stage MIS & Analytics team plays a pivotal role in supporting executive leadership with comprehensive data insights, performance tracking, and business intelligence to drive key operational decisions. What You'll Do: MIS & Analytical Support: Provide in-depth MI and analytical support to executive leadership, focusing on key operations metrics across all Servicing functions within GSG. MIS Maintenance & Issue Resolution: Ensure the smooth operation of existing MIS systems, identify any data deficiencies promptly, and collaborate with relevant teams to resolve issues. Leadership Reporting & Insights: Understand and translate leadership's analytical and reporting needs into effective, user-friendly solutions that enhance decision-making. Industry Trends & Methodologies: Stay updated with the latest industry trends in analytics and emerging technologies, continuously improving reporting processes and methodologies. Required Qualifications: Technical Proficiency: Strong expertise in Hive, SQL, Big Query, Python, and statistical packages, with a solid understanding of Big Data ecosystems. Data Visualization: Proficient in using Tableau and Power BI to create impactful data visualizations. Communication & Relationship Management: Excellent communication skills with the ability to build strong relationships and collaborate effectively with leadership and cross-functional teams. Multitasking & Flexibility: Ability to manage multiple projects simultaneously, work under tight deadlines, and adapt to changing priorities. Analytical Mindset: Strong background in quantitative business analytics, with a creative and conceptual approach to solving business problems. Project Management Skills: Ability to manage projects effectively, translating business requirements into actionable insights and driving successful outcomes. Benefits & Perks: Competitive Compensation: Base salary and bonus incentives. Health & Wellness Support: Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location). Access to on-site wellness centers (where applicable). Work-Life Balance: Flexible working arrangements, including hybrid, onsite, or virtual roles, depending on business needs. Parental Leave: Generous paid parental leave policies (depending on location). Career Development: Opportunities for continuous learning, career development, and training. Mental Health Support: Access to free, confidential counseling support through the Healthy Minds program. Why American Express? American Express is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We offer a culture where everyone is seen, heard, and valued. Employment decisions are made based on merit, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Company Overview: American Express is committed to providing the world s best customer experience every day. The Global Servicing Group (GSG) is central to fulfilling this mission, with over 36,000 team members working across various lines of business, including Customer Engagement, Merchant Services, Credit & Fraud. Within this structure, the Global Capacity & Contact Management (GCCM) team works towards optimizing resources and maintaining consistent customer service levels globally. Role Overview: The Planning & Data Intelligence (PDI) team within GCCM plays a pivotal role in supporting global reporting and analytics. This role involves automating, standardizing, and enhancing the reporting ecosystem to enable better decision-making through data-driven insights. The role will also involve creating a more efficient process for managing large and multiple data sets and collaborating with business partners to drive the future of reporting within the organization. Key Responsibilities: Define Data Architecture Strategy: Contribute to the development of the data architecture strategy and roadmap to enhance the PDI data ecosystem. Automation & Standardization: Analyze the current reporting structure within GCCM and work towards automating and scaling it through self-service functionalities, especially using Tableau. Reporting Innovation: Collaborate with internal partners to create new reporting dashboards within Tableau and other platforms, ensuring better self-service and efficiency. Analytics & Problem-Solving: Leverage your strong analytical skills to solve both practical and theoretical business challenges, applying machine learning, data mining, and statistical analysis techniques. KPIs & Performance Metrics: Develop and manage key performance indicators (KPIs) to promote efficiency, drive awareness, and improve reporting systems across teams. Reporting to Leadership: Provide on-demand reporting and insights to senior leadership, helping them make informed decisions. Dashboard Development & Adoption: Coordinate the development and testing of new dashboards, ensuring data validation and documentation. Assist in training teams to adopt these tools effectively. Innovation & External Research: Continuously seek new ideas and innovations from external sources to bring best practices into the team s work. Required Qualifications: Educational Background: Bachelor's degree or equivalent combination of education and work experience. Technical Expertise: Expert knowledge in VBA, SQL, Cornerstone, Hive, and Python. Familiarity with workforce management KPIs and Tableau for report building is a plus. Data Analysis & Manipulation: Experience using SAS, Big Data analytics, and statistical software for data analysis and manipulation. Problem-Solving & Analytical Skills: Strong ability to perform deep dive analyses of business metrics, providing actionable solutions and recommendations. Call Center Management Expertise: In-depth understanding of call center principles and how they impact operations. Adaptability & Communication: Ability to work in a fast-paced environment with changing demands, managing multiple tasks effectively. Exceptional written and verbal communication skills in English. Collaboration Skills: Strong interpersonal skills to collaborate and influence across different organizational levels and teams. Benefits & Perks: Competitive Compensation: Base salary with bonus incentives. Health & Wellness Support: Comprehensive medical, dental, vision, life insurance, and disability benefits (dependent on location). Flexible Working Arrangements: Hybrid, onsite, or virtual options depending on role and business needs. Paid Parental Leave: Generous paid parental leave policies (dependent on location). Wellness & Support Programs: Access to global wellness centers and confidential counseling support through the Healthy Minds program. Career Growth Opportunities: Continuous career development and training opportunities. Equal Opportunity Employer: American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Qualification : Bachelor's degree or equivalent combination of education and work experience.

Department Overview: Enterprise Data Governance & Platforms (EDGP) is a part of Enterprise Digital and Data Solutions (EDDS) and focuses on driving business growth and improving customer experience. EDGP achieves this by ensuring robust enterprise-wide data policies, governance, and a data-driven culture. It develops digital and data platforms that allow users to leverage enterprise-wide data capabilities and foster insightful customer relationships. Role Overview: The Product Owner Enterprise Data Platforms plays a crucial role in translating product strategies into detailed requirements for development by engineering teams. This includes managing product development for key enterprise data products such as the Big Data Platform (Cornerstone) and Google Cloud Platform (Lumi). The role requires collaboration with cross-functional teams to deliver innovative solutions while balancing business and technical requirements. Key Responsibilities: Product Development & Strategy Execution: Lead the product development strategy for key data platforms (Cornerstone & Lumi), ensuring they align with business objectives and the enterprise data strategy. Requirements Translation & Collaboration: Work with multiple stakeholders to convert product strategy into actionable requirements, including design, architecture, and prioritization across scrum teams. Mentoring & Leadership: Mentor product owners in eliciting user needs and aligning them with the product vision, while providing leadership and guidance to engineering teams. Solution Delivery & Feature Prioritization: Develop use cases, assess value, prioritize features and user stories, and ensure alignment with the product strategy. Program Management: Manage blocking issues, escalate problems when necessary, anticipate and balance business needs versus technical constraints, and resolve risks or changes associated with the Product Backlog. Continuous Improvement: Improve processes for operational excellence and ensure scalable solutions for data platforms. Collaboration with Cross-functional Teams: Work closely with engineers, architects, business partners, and governance teams to ensure the product meets business needs and technical requirements. Market & Tool Evaluation: Evaluate external tools and capabilities in data management, assessing their applicability to the platform. Required Qualifications: Education: Bachelor s or Master s degree in Information Technology, Computer Science, Information Security, Mathematics, Statistics, MBA, or a relevant field. Experience: 5+ years of experience in delivering business solutions across various platforms and technologies, including GCP, Big Data, PySpark, Hive, Scala, and Python. Technical Knowledge: Strong understanding of databases, SQL, data movement, APIs, and BI reporting. Agile Mindset: Experience working within a Scaled Agile Framework with an ability to adapt to new opportunities and changes. Cloud & Data Product Experience: Familiarity with Google Cloud Platform (GCP) and cloud services. Experience in data product development and implementation is preferred. Problem-Solving & Communication Skills: Strong communication, product management, and problem-solving abilities. Ability to think abstractly and address ambiguous or under-defined problems. Benefits & Perks: Competitive Compensation: Base salary with bonus incentives. Health & Wellness Support: Comprehensive medical, dental, vision, life insurance, and disability benefits (dependent on location). Flexible Work Arrangements: Hybrid, onsite, or virtual work options, depending on the role and business need. Paid Parental Leave: Generous paid parental leave policies (dependent on location). Wellness Programs: Free access to global on-site wellness centers, confidential counseling support, and the Healthy Minds program. Career Development: Opportunities for career development and continuous training. Equal Opportunity Employer: American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Qualification : Bachelors or Masters degree in Information Technology, Computer Science, Information Security, Mathematics, Statistics, MBA, or a relevant field.

Department Overview: The CFR Control Management Issues, Events & Remediation team focuses on ensuring timely identification, response, and resolution of risk events and issues, minimizing impact, and preventing recurrence through effective remediation and lesson learning. This role involves collaboration across multiple business units, functional areas, and geographies. Role Overview: The Analyst will play a vital role in supporting the CFR Issues, Events & Remediation process, focusing on ensuring that control management is embedded in daily operations. The Analyst will assist with root cause analysis, track remediation progress, ensure quality documentation, and communicate with stakeholders to ensure transparency and accountability in the issue management process. Key Responsibilities: Root Cause Analysis: Assist in the investigation and analysis of issues, focusing on identifying the root causes of repeated risk types. Quality Assurance: Ensure that the documentation of issues and events meets quality standards and accurately reflects the impact, urgency, and resolution. Remediation Support: Track remediation progress, validate the efficacy of resolutions, and communicate status updates to relevant stakeholders. Issue Trend Identification: Analyze issues and events to identify trends, potential systemic risks, or control weaknesses within business unit processes. End-to-End Issue Resolution: Support the review of the End-to-End (E2E) issue resolution process and ensure that issues are effectively addressed. Sample Testing: Perform testing to ensure that remediation actions are complete and have effectively addressed the underlying issues. Reporting & Insights: Prepare and review detailed reports on issue status, trends, and outcomes, and share insights across the enterprise to foster better practices. Required Qualifications: Experience: 2-4 years of experience in operational risk management, preferably within a Risk or Internal Audit function, with an understanding of the operational risk management lifecycle. Skills: Strong project management, communication, and interpersonal skills. Process Governance: Experience with process governance and an understanding of processes aligned with policies, regulatory frameworks, and operational standards. Analytical Skills: Strong analytical and problem-solving abilities, with the capacity to evaluate risk scenarios and identify trends effectively. Preferred Qualifications: Education: Bachelor s degree in Finance, Business, Risk Management, or a related field. Advanced degrees or certifications (e.g., MBA, MSc) are a plus. Experience in Operational Risk: Experience in scoping, prioritizing, and supporting the remediation of operational issues, performing root cause analysis, and quality assurance on operational risk documentation. Remediation Strategy: Ability to recommend remediation strategies for operational risks and support the E2E issue resolution process. Benefits & Perks: Competitive Compensation: Base salary with bonus incentives. Health & Wellness: Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location). Flexible Work Options: Hybrid, onsite, or virtual work arrangements based on the role and business needs. Paid Parental Leave: Generous paid parental leave policies (depending on location). Wellness Support: Free access to global on-site wellness centers, counseling support through the Healthy Minds program. Career Development: Opportunities for training and career advancement. Equal Opportunity Employer: American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Qualification : Bachelors degree in Finance, Business, Risk Management, or a related field. Advanced degrees or certifications (e.g., MBA, MSc) are a plus.

Department Overview: The Sales and Business Enablement (SABE) team provides sales performance reporting and business enablement support. The Internal Governance team within SABE identifies, measures, assesses, reports, monitors, and controls operational risk exposures while ensuring compliance with regulatory and legal requirements. This position focuses on championing operational risk behaviors and actions across SABE processes and the overall implementation and governance of the risk framework. Role Overview: As an Operational Risk Analyst, you will support the development and implementation of the operational risk framework for SABE, ensuring effective risk management within processes. You will collaborate with multiple teams, perform independent testing, manage risk events, and drive continuous improvements in the risk management process. Key Responsibilities: Risk Framework Development: Support the development of an operational risk framework to ensure effective risk management within SABE processes. Communication & Training: Facilitate the understanding and use of the risk governance framework through regular communication across SABE processes. Collaboration with Governance Groups: Engage with SABE functional teams, GSG Control Management, and other governance groups (e.g., SoX office, GRC) to design and implement robust controls. Independent Testing: Conduct independent testing to monitor the effectiveness of risk controls. Audit Support: Support SABE functional teams in internal and external audits. Proactive Risk Identification: Identify high-risk areas and help implement proactive interventions. ORE Management: Manage operational risk events end-to-end, develop robust action plans to mitigate risks, and ensure timely closure. PRSA Management: Oversee the PRSA refresh exercise, adhering to internal policies and guidance. Required Qualifications: Experience: 5+ years of experience in financial services, particularly in operations, operational risk management, or audits. Education: Bachelor s degree in Business, Finance, Risk Management, or a related field. Risk Management Knowledge: Understanding of the operational risk management lifecycle and experience with tools such as Archer. Skills: Strong project management, communication, and collaboration skills. Ability to adapt quickly to changing priorities and handle multiple tasks. Interpersonal Skills: Ability to influence outcomes and build strong relationships with colleagues and partners. Self-motivation: A strong team player with the ability to manage multiple workstreams independently. Leadership Outcomes: Enterprise Thinking: Align the role s agenda with enterprise priorities, balancing the needs of customers, partners, colleagues, and shareholders. Innovation: Challenge the status quo and bring continuous innovation to the offerings. Decision Making: Demonstrate learning agility and make quick, high-integrity decisions. Customer Experience: Lead with a digital mindset to deliver the world s best customer experiences every day. Benefits & Perks: Competitive Compensation: Base salary with bonus incentives. Health & Wellness: Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location). Flexible Work Options: Hybrid, onsite, or virtual work arrangements based on role and business needs. Paid Parental Leave: Generous paid parental leave policies (depending on location). Wellness Support: Free access to global on-site wellness centers and confidential counseling support through the Healthy Minds program. Career Development: Opportunities for training and career growth. Equal Opportunity Employer: American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Qualification : Bachelors degree in Business, Finance, Risk Management, or a related field.