Competitive Analysis Jobs in Cochin
61 Jobs Found
Pre Sales Executives
Agileblaze
Pre Sales Executive Location: Cochin Experience: 1+ years in B2B sales or lead generation targeting North American markets Job Overview: Join the Pre Sales team as a key player responsible for lead generation, tele-calling, appointment setting, and engaging with prospective clients, primarily in the North American market. This role involves understanding client requirements, building relationships, and scheduling meetings for the sales team to close deals. Key Responsibilities: Generate leads through tele-calling and prospecting potential clients. Verify and qualify leads; scrub lists to maintain accuracy. Interact with assigned leads and build rapport, including overseas clients. Schedule appointments (phone/in-person) based on prospect interest and requirements. Understand client software/application needs and effectively communicate the company s value proposition. Upsell products or services to existing clients. Maintain detailed weekly reports on prospects, appointments, and schedules, possibly using CRM tools. Qualifications & Skills: 1+ years experience in B2B sales, telemarketing, or pre-sales with exposure to the North American market. Experience in lead pre-qualification and list management. Strong interpersonal and communication skills; neutral English accent essential. Proficient computer skills and quick learner. Organized, detail-oriented, and motivated with a strong work ethic. Educational background: BBA, Degree in Literature, or Communicative English. Qualification : Educational background: BBA, Degree in Literature, or Communicative English.
Senior Digital Marketing Analyst
Advenser Engineering Services Pvt. Ltd.
Position: Senior Digital Marketing Analyst Location: Kochi, Kerala, India Employment Type: Full-Time Experience Required: 4+ years Position Overview We are looking for a highly skilled and proactive Senior Digital Marketing Analyst to lead and execute digital marketing initiatives, reporting directly to the Digital Marketing Manager. This role encompasses managing SEO, social media, paid advertising, content marketing, and website performance, while ensuring clear communication with clients and seamless campaign execution. The ideal candidate will possess strong technical know-how, leadership qualities, and excellent communication skills to guide the team and deliver measurable results. Key Responsibilities Plan, implement, and optimize SEO, social media marketing, paid ad campaigns, and content marketing strategies Manage and maintain websites, primarily on WordPress, including performing minor HTML and CSS edits on both WordPress and non-WordPress platforms Act as the primary point of contact between clients and the digital marketing team, ensuring timely and clear communication of client requirements Coordinate and prioritize tasks within the team to maximize efficiency and meet deadlines Conduct regular status meetings with clients and internal teams, reporting progress and updates to the Digital Marketing Manager Provide training, mentorship, and skill development opportunities for team members Ensure all digital campaigns and projects are delivered on schedule, meeting quality and performance standards Qualifications & Skills B.Tech / MCA / MBA / Bachelor s degree in Marketing or a related field 4 to 6 years of hands-on experience in digital marketing, including SEO, PPC, social media, content marketing, and website management Proficiency in SEO tools, paid advertising platforms, social media management, and WordPress CMS Intermediate knowledge of HTML and CSS for website edits Strong communication, leadership, and project management skills Ability to mentor and train team members to ensure smooth execution of digital marketing campaigns Advenser is a premier engineering services firm known for delivering innovative solutions to the construction industry. Since 2007, we have harnessed advanced technologies like BIM to provide world-class services globally. We foster a collaborative work environment where talented professionals work alongside architects, engineers, contractors, and fabricators to exceed client expectations with high-quality, customized engineering solutions. Qualification : B.Tech / MCA / MBA / Bachelors degree in Marketing or a related field
Business Development Executive
Iroid Technologies
Business Development Executive (Female Candidates Only) Experience: 0 years (Freshers) Job Location: Cochin Job Type: Permanent, Full-time Qualification: Full-time MBA (Freshers) Preferred: Immediate Joiners Job Overview We are looking for an energetic and ambitious Business Development Executive to join our team in Cochin. This is an excellent opportunity for MBA freshers who are passionate about sales and eager to begin a rewarding career in a fast-paced, growth-oriented environment. This role is exclusively open to female candidates. Key Responsibilities Identify and source new business opportunities through outbound emails, research, and other lead-generation methods. Research target accounts, identify key decision-makers, and initiate contact to generate interest. Follow up with potential clients to build relationships and convert leads. Collaborate with team members to support sales initiatives and drive business growth. Consistently work to achieve assigned sales targets and contribute to the overall performance of the business development team. Skills and Qualifications MBA graduate (Full-time) Freshers welcome to apply. Excellent verbal and written communication skills in English. Strong interpersonal skills with a positive attitude and professional demeanor. Ability to work effectively as part of a team and independently when required. Highly reliable, punctual, and committed to personal and professional growth. Proactive and self-motivated with a desire to learn and take initiative. Join a collaborative and supportive work environment where your enthusiasm and ideas are valued. This is your chance to gain hands-on experience in sales, work alongside experienced professionals, and build a strong foundation for your career in business development. Note: This position is open to female candidates only, and preference will be given to those who can join immediately.
Senior Business Analyst
Pit Solutions Ag
Responsibilities: Quickly understand business requirements. Collaborate with stakeholders to define needs and objectives clearly. Plan and approach complex business analysis situations. Understand technical implications, processes, and lifecycle stages. Work closely with the development team to clarify functional requirements and ensure timely delivery. Handle configuration, debugging, customization, and maintenance of solutions. Support the release team during software release and deployment. Conduct functional testing to ensure bug-free software delivery. Track, report, and resolve issues promptly. Preferred Skils: Ability to work in diverse environments and meet tight schedules. Excellent written and oral communication skills. Strong analytical skills. Ability to conduct research and process large amounts of information. Prior exposure to AI projects is a plus. Qualification : Bachelors degree or MBA
Product Manager
Keyvalue Software Systems
Product Manager About the Role We are looking for a passionate Product Manager who thrives in building products that customers love. You will join a young and fast-paced environment and work with cross-functional teams to design, build, and roll-out innovative products. This role offers the opportunity to lead products through their entire lifecycle and drive the future of product development. What You Will Do Manage the entire product lifecycle from concept to design, sample production, testing, forecasting, and product end-of-life. Drive product lifecycle processes including product research, market analysis, competitive analysis, planning, positioning, roadmap development, and product launch. Achieve growth objectives by managing market share, revenue, profit, and ROI for various business channels and key customers. Conduct research and strategic planning to develop and implement actionable product strategies. Define and communicate the long-term product vision and strategy to all stakeholders. Appraise new product ideas and develop go-to-market strategies. Scope and prioritize product activities based on business and customer impact. Analyze consumer needs and current market trends, and assess potential partnerships from an ROI perspective. Contribute to team effort by accomplishing related tasks and collaborating across functions. Collaborate with cross-functional teams (UX/UI, engineering, stakeholders) to quickly deliver products with optimal resources and fast time-to-market. Identify product gaps and generate ideas to improve customer experience. Translate business strategy into product strategy, then break it down into detailed requirements and prototypes. Execute the product strategy by defining priorities, setting goals, and tracking progress. What Makes You a Great Fit Skills: Product Management, People Management, Customer Understanding, Product Development, Requirements Analysis, Pricing, Sales Planning, Competitive Analysis, Inventory Control, Financial Planning, and Strategy. Team player with strong leadership, communication, and people management skills. Experience in product management or as an associate product manager (Software Engineers/Business Analysts interested in transitioning to product management are encouraged to apply). Proven experience in delivering product marketing strategies and managing products throughout their lifecycle. Excellent writing and editing skills with strong presentation and public speaking abilities. Skilled at working effectively with cross-functional teams. Competitive compensation packages. Opportunities for professional growth and career development. A dynamic, fast-paced work environment with collaborative teams.
Senior Business Analyst/presales
Focaloid Technologies
Job Description: We are looking for a Senior Business Analyst to join our team and help us deliver exceptional post sales support to our customers. The ideal candidate will have experience in the software industry, as well as strong analytical and problem-solving skills. Responsibilities: Gather and analyze customer requirements Develop and maintain project plans Coordinate with development teams to ensure that projects are delivered on time and within budget Troubleshoot and resolve customer issues Provide training and support to customers Stay up-to-date on the latest industry trends Translate business requirements to (pseudo) technical requirements Document the requirements in a detailed manner Develop high/low fidelity wireframes/process flow diagrams Ensuring the developed features are aligned with the requirements Take ownership of requirements Act as a SME of the requirements Analyse and assist to improve business process flow Qualifications: 5+ years of experience in the software industry Experience in post sales support Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Passion for delivering excellent customer service Certification in CSPO or similar is good to have. Skills and Experience: Experience with BA artifacts & techniques Experience/Knowledge in multiple business domains Strong understanding of the software development lifecycle Experience with a variety of business analysis methodologies Experience with project management tools and techniques Excellent written and verbal communication skills Ability to work independently and as part of a team Passion for delivering excellent customer service
Business Excellence Executive
Agappe Diagnostics Ltd
Job Title: Business Excellence Executive Location: Kochi, India Experience: 5 10 Years Industry: In Vitro Diagnostics (IVD) / Healthcare / Medical Devices Employment Type: Full-Time Job Summary We are seeking an experienced Business Excellence Executive to lead strategic process improvements, optimize operational efficiency, and drive continuous improvement initiatives across departments. This role demands a strong command of Lean, Six Sigma, and Kaizen methodologies, along with deep familiarity with IVD industry standards and regulatory compliance. You will work closely with leadership teams to implement data-driven strategies and foster a high-performance culture. Key Responsibilities 1. Process Improvement & Operational Efficiency Identify and address inefficiencies in business operations using Lean, Six Sigma, and Kaizen tools. Standardize and streamline processes across departments including Sales, Marketing, Supply Chain, R&D, and Manufacturing. Define and monitor key performance indicators (KPIs) to track business and operational performance. 2. Business Strategy & Performance Management Collaborate with senior leadership to design and execute business transformation and strategic growth initiatives. Analyze internal data, market trends, and competitive intelligence to support business planning and decision-making. Lead cost optimization and efficiency improvement programs across functions. 3. Quality Assurance & Regulatory Compliance Ensure organizational adherence to IVD regulatory standards such as ISO 13485, FDA, CE-IVD, and MDR. Support internal and external audit readiness and maintain documentation in line with compliance requirements. Implement and improve Quality Management Systems (QMS) and regulatory frameworks. 4. Digital Transformation & Innovation Champion digital transformation initiatives including AI-driven analytics, automation, and CRM/ERP system enhancements. Work closely with IT teams to integrate and upgrade digital tools for end-to-end process optimization. 5. Training, Development & Change Management Develop and lead training sessions on business excellence tools and best practices. Guide change management initiatives to ensure smooth adoption of new technologies and strategies. Promote a culture of continuous improvement, innovation, and employee engagement. Key Competencies Strategic thinking and execution Advanced problem-solving and analytical skills Proficiency in tools such as Power BI, CRM, and ERP systems Strong leadership and change management abilities Cross-functional team collaboration and stakeholder alignment Data-driven decision-making and performance tracking Qualifications Bachelor s or Master s degree in Business Administration, Engineering, Life Sciences, or a related field. 5 10 years of experience in business excellence, operational excellence, or process improvement, preferably within the IVD, medical devices, or healthcare industry. Certified in Lean Six Sigma (Green Belt or Black Belt preferred) is an advantage. Be part of a forward-thinking organization in the IVD sector driving innovation and transformation. Lead high-impact projects across multiple functions and regions. Work in a collaborative environment focused on excellence, integrity, and growth. Apply now and contribute to shaping the future of diagnostic innovation. Qualification : Bachelors or Masters degree in Business Administration, Engineering, Life Sciences, or a related field.
Junior Architect
Vr4bim
Job Title: Junior Architect Job Type: Full-Time Shift: Day Shift / Evening Shift Location: Cochin Position Overview We are seeking a talented and detail-oriented Junior Architect to join our dynamic architectural team in Cochin. The ideal candidate will assist in the design and development of architectural projects, contribute to documentation, and support project execution from concept to completion. This role offers an excellent opportunity to grow your skills and gain hands-on experience in a collaborative environment. Key Responsibilities Assist in conceptualizing, designing, and developing architectural projects under senior supervision. Prepare, review, and modify architectural documents including plans, elevations, sections, and detailed drawings. Support the project team in producing accurate and timely design documentation. Conduct site visits and inspections to verify compliance with design specifications and quality standards. Collaborate effectively with clients, consultants, contractors, and cross-functional teams to ensure project success. Utilize CAD software and design tools such as AutoCAD, Revit, and SketchUp to create drawings and 3D models. Qualifications & Skills Bachelor s degree in Architecture or a related field. Proficient in architectural design software: AutoCAD, Revit, SketchUp. Solid understanding of architectural principles, building codes, and construction practices. Excellent communication, collaboration, and interpersonal skills. Strong attention to detail and problem-solving capabilities. Ability to manage time efficiently and multitask in a fast-paced work environment. Opportunity to work on diverse and challenging architectural projects. Supportive team culture encouraging learning and professional growth. Competitive salary with flexible shift options. Prime work location in Cochin with a vibrant architectural community. Apply now and become a vital part of our innovative design team! Qualification : Bachelors degree in Architecture or a related field.
Bim Coordinator Facade
Vr4bim
Job Title: BIM Coordinator Facade Job Type: Full-Time Experience: 5+ Years Location: Cochin Position Overview We are looking for an experienced BIM Coordinator Facade with a strong background in Building Information Modeling (BIM) and proven expertise in managing complex facade projects, preferably within the GCC region. The ideal candidate will play a pivotal role in developing accurate 3D BIM models for facade systems and coordinating with multidisciplinary teams to ensure seamless project delivery. Key Responsibilities BIM Model Development & Management Develop, maintain, and coordinate detailed 3D BIM models of facade systems including curtain walls, windows, doors, and cladding. Ensure model accuracy, consistency, and adherence to project specifications and industry standards. Collaborate effectively with architects, engineers, and contractors to integrate facade models within the overall project BIM framework. Clash Detection & Resolution Perform regular clash detection analyses to identify conflicts between facade components and other building elements. Work closely with project teams to develop and implement solutions that mitigate design clashes and reduce construction delays. Drawing & Fabrication Coordination Prepare precise and detailed drawings for fabrication and installation purposes. Coordinate with fabrication teams to ensure timely production and delivery of facade components meeting quality standards. Qualifications & Skills Minimum 5 years of professional experience as a BIM Coordinator, preferably specializing in facade systems. Expertise in BIM software such as Revit, Navisworks, and related clash detection tools. Strong understanding of facade engineering, curtain wall systems, and construction processes. Ability to coordinate effectively with multidisciplinary teams across architecture, engineering, and construction. Excellent communication, problem-solving, and project management skills. Familiarity with GCC construction standards and project environments is a plus. Opportunity to manage cutting-edge facade BIM projects in a collaborative, growth-focused environment. Work from a prime location in Cochin with leading industry professionals. Competitive compensation and benefits package. If you are a BIM expert passionate about facade coordination and ready to contribute to large-scale projects, Apply now to join our team and elevate your career.
Dot Net Webforms Developer
Datamate Info Solutions Limited
Dot Net Webforms Developer Job Location: Cochin Qualification: MCA/BCA/B.Tech/B.Sc. in Computer Science Experience: 2+ years of industrial experience Role Overview: We are seeking a talented and driven .NET Webforms Developer with a minimum of 2 years of experience to join our dynamic development team. The ideal candidate will be responsible for developing software solutions, evaluating requirements, and contributing to the entire software development lifecycle. Key Responsibilities: Design, Develop, and Install Software Solutions: Create information systems by designing, developing, and installing software solutions tailored to the needs of the organization. Evaluate Feasibility: Assess the operational feasibility of systems by evaluating problem definitions, requirements, and proposing potential solutions. Documentation & Demonstration: Develop clear documentation, including flowcharts, layouts, diagrams, charts, and in-code comments to demonstrate solutions effectively. System Design & Installation: Design system specifications and standards, ensuring smooth preparation and installation of software solutions. Problem Analysis & Resolution: Collect, analyze, and summarize development and service issues to provide valuable information and support. Software Development Lifecycle: Study information needs, consult with users, study system flows, and use data to investigate problem areas and follow the software development lifecycle. Continual Learning: Keep up-to-date with state-of-the-art development tools, techniques, and programming languages, and participate in professional development opportunities. Confidentiality & CRM Updates: Protect operational information by maintaining confidentiality and regularly update CRM entries. Report Generation: Provide daily and weekly reports of work progress to the Team Lead. Requirements: Experience in .NET Framework: Proficient in ASP.NET (Webforms), C#, Web API, TypeScript, and LINQ. Front-End Skills: Strong experience in jQuery, Ajax, and front-end technologies. RDBMS Experience: Experience in working with Relational Database Management Systems (RDBMS). Adaptability: Ability to quickly learn and adapt to new technologies if required. Problem-Solving Skills: Ability to analyze and resolve technical challenges efficiently. Communication: Excellent verbal and written communication skills. Opportunity to work in a dynamic development environment with cutting-edge technologies. Career growth potential through continuous learning and development. Competitive salary and benefits package. Qualification : MCA/BCA/B.Tech/B.Sc. in Computer Science
Marketing Specialist - It & B2b Outreach
Ileaf Solutions
Job Summary: Marketing Specialist (B2B IT, UK Market) We re looking for a dynamic Marketing Specialist with experience in IT-based B2B marketing and strong communication and presentation skills. The role involves developing and executing tailored marketing strategies to engage prospects and foster brand visibility in the UK market. This individual will work closely with our sales team, focusing on targeted outreach and building impactful connections. Ideal candidates are creative, proactive, and committed to exploring new strategies to enhance engagement and brand recognition. Key Responsibilities: Develop and implement engagement tactics for prospect outreach, including personalized content and interaction strategies across platforms (primarily LinkedIn). Build connections within target networks, strategically interacting with key individuals to raise brand visibility. Collaborate with the sales team to create engaging content (newsletters, snippets, carousels, etc.) tailored to market trends and client needs. Conduct SEO and marketing optimizations to boost online presence. Research and propose innovative methods to connect with and nurture leads. Qualifications: Bachelor s degree in Marketing, Business, or related field. 2-3 years of experience in B2B marketing, ideally in the IT industry. Strong written and verbal communication skills. Experience in creating engaging content and conducting outreach on LinkedIn. Proactive, results-oriented, and adaptable to changing market dynamics. Qualification : Bachelors degree in Marketing, Business, or related field.
Business Development Executive - It Services Sales
Ileaf Solutions
Job Summary: Business Development Executive (IT Services) We are seeking a self-driven and results-oriented Business Development Executive to join our IT services sales team. In this role, you will take ownership of your sales success, leveraging your expertise in prospecting, relationship-building, and closing deals. The ideal candidate will have a proven track record in IT services sales, strong communication skills, and the ability to work independently in driving revenue growth. Key Responsibilities: Sales Strategy and Planning: Take complete ownership of developing and implementing effective sales strategies to achieve revenue targets. Identify and pursue new business opportunities through market research, networking, lead generation, and cold calling. Independently analyze market trends and competitor activities to refine sales strategies. Client Acquisition and Relationship Management: Identify potential clients and key decision-makers within target organizations. Conduct meetings, presentations, cold calls, and product demonstrations to establish rapport and close deals. Build and maintain strong, long-lasting relationships with clients by understanding their unique needs and offering tailored solutions. Ensure a proactive and consistent follow-up process to nurture client relationships. Sales Process Management: Manage the entire sales cycle from initial outreach to deal closure with minimal reliance on external inputs. Prepare and deliver compelling proposals, quotes, and contracts to prospective clients. Negotiate terms and conditions to maximize revenue and profitability. Maintain accurate records of sales activities, client interactions, and pipeline status in the CRM system. Performance Tracking and Reporting: Continuously monitor your sales performance, including lead conversion rates, pipeline status, and revenue achievements. Provide regular updates to the sales manager on progress, challenges, and actionable insights for improvement. Qualifications: Bachelor s degree in Business, Marketing, Information Technology, or a related field. 1 2 years of experience in IT services sales or a similar role. Proven track record of meeting or exceeding sales targets. Strong understanding of IT services, solutions, and industry trends. Excellent communication, negotiation, and presentation skills. Proficiency in using CRM software and other sales tools. Self-motivated, goal-oriented, and capable of driving results independently. Cold-calling experience and expertise in lead generation. Strong organizational skills and the ability to prioritize tasks effectively. Qualification : Bachelors degree in Business, Marketing, Information Technology, or a related field.
Sr. Finance Executive
Claysys
Senior Finance Exec Kochi (a.k.a. Cochin) Experience: 0 3 years Team: BPO / Finance Location: Kochi, India Type: Full-time We re looking for a finance-savvy team player who knows their GST from their TDS, can handle audits without breaking a sweat, and is ready to grow with us. If spreadsheets don t scare you and you low-key enjoy digging into ledgers, this one s for you. Your Day-to-Day Team up to make sure we re on point with all statutory stuff (GST, Income Tax, etc.) across our group companies Double-check monthly reports before they go out Help manage audits and secretarial compliance like a pro Do internal audits and ledger reviews so our books are always clean Keep up with all the finance rules & regs they change fast, and so do we What You Bring Solid grip on GST & Income Tax basics Know your way around the Companies Act Problem-solving = your jam You ve done (or can learn fast) monthly filings and audit prep Bonus points if you ve worked with construction or tech companies Communication game: strong We don t just talk diversity we live it Chill but focused team vibe Your growth = our growth Sound like your kind of thing? Apply now and let s talk.
Business Associate
Claysys
Business Associate (Freshers Welcome!) Kochi, India | Dept: BPO | Dec 2024 Batch Just graduated? Looking for your first big break? We got you. We re on the hunt for curious minds ready to learn, grow, and get things DONE. No past experience? No problem. If you ve got the attitude, we ll help you build the skills. What you ll be doing Double-checking and verifying data like a detail-obsessed detective Learning new tools, tricks, and tasks on the go Solving problems and thinking on your feet Taking ownership and stepping up when it counts Strong communication (yes, that means emails AND talking to humans) Comfortable using a computer you don t need to be a coder, just not scared of tech Eagerness to learn + a mindset that says I got this We don t care where you come from we care where you re going Diverse, inclusive, and actually fun to work with Real growth, real support, real impact
Senior HR Manager
Vr4bim
Job Title: Senior HR Manager Job Type: Full-Time Experience: 10+ Years (5+ years preferred in leadership roles) Location: Cochin Position Overview We are seeking a strategic and results-driven Senior HR Manager to lead our human resources function, ensuring alignment with business goals and fostering a positive, high-performance work environment. The ideal candidate will have extensive experience managing HR operations for large teams, preferably within engineering, architecture, or construction industries. Key Responsibilities Strategic HR Management Develop and implement HR strategies aligned with organizational objectives to drive growth and development. Employee Relations & Engagement Cultivate a positive workplace culture through effective employee engagement, conflict resolution, and transparent communication. Talent Acquisition Manage end-to-end recruitment processes including workforce planning, job description development, interviewing, onboarding, and induction programs. Performance Management Oversee the design and administration of performance appraisal systems and support department heads in talent development. Payroll & Compliance Ensure accurate and timely payroll processing while maintaining compliance with labor laws, statutory requirements, and company policies. HR Policies & Documentation Develop, review, and implement HR policies; maintain HRIS systems and proper documentation for seamless HR operations. Training & Development Identify employee training needs and coordinate learning programs to enhance skills across all levels. Compensation & Benefits Design and manage competitive compensation packages, benefits, and employee reward initiatives. Team Leadership Lead, mentor, and support the HR team to deliver high standards of HR service and operational excellence. Qualifications & Skills Bachelor s or Master s degree in Human Resources, Business Administration, or a related field. Minimum 10 years of progressive HR experience with demonstrated leadership skills, preferably managing HR for 100+ employees. Prior experience in engineering, architecture, or construction sectors is a significant advantage. Comprehensive knowledge of Indian labor laws and HR best practices. Excellent interpersonal, communication, and leadership abilities. Proficient in HR software and systems such as HRMS/HRIS. Collaborative, inclusive, and dynamic work culture. Strong opportunities for professional growth and leadership development. Competitive salary and comprehensive benefits package. Apply now and take your HR career to the next level in Cochin! Qualification : Bachelors or Masters degree in Human Resources, Business Administration, or a related field.
Implementation Engineer
Datamate Info Solutions Limited
Implementation Engineer Location: Cochin Qualification: Any Graduate/Diploma/MCA/BTech Experience: 5+ years of experience Role Overview: We are seeking a highly skilled and experienced Senior Implementation Engineer to join our team. This role requires strong technical expertise, excellent problem-solving skills, and the ability to work closely with clients to ensure maximum satisfaction. If you are passionate about implementation and client support, this position is for you! Key Responsibilities: Software Installation & Configuration: Implement, install, and configure software solutions onsite at client locations. Troubleshoot and resolve any software issues by working closely with the development team. SQL Scripting & Customization: Develop and modify SQL scripts to install new clients and add new functionality. Assist with client database script customization and troubleshooting to meet specific client needs. Server & Web Service Configuration: Collaborate with external vendors to configure server domains, routers, firewalls, SSL certificates, and web services to ensure a secure and functional environment. Testing & Issue Documentation: Execute test plans and document issues encountered during the implementation process. Communicate and prioritize bugs with the development team for new software releases. Client Communication & Support: Work closely with clients, providing excellent support and solving customer queries related to software implementation. Build and maintain healthy business relationships with clients, ensuring maximum customer satisfaction. Additional Responsibilities: Perform any other duties related to the role as needed to support the team and ensure smooth operations. Skills & Requirements: Communication Skills: Excellent written and verbal communication skills in English (mandatory). Technical Expertise: Ability to conduct a scope study at client sites and effectively communicate the findings with the development team. Basic knowledge of software coding (e.g., HTML) for customizations. Database Knowledge: Experience in Oracle DBA is a plus but not mandatory. Problem-Solving Skills: Ability to troubleshoot and resolve issues efficiently. Strong technical aptitude for configuring and optimizing client systems. Career Growth: Opportunity to work with cutting-edge technologies and expand your expertise in software implementation. Client Interaction: Work closely with clients, building relationships and ensuring high customer satisfaction. Collaborative Environment: Join a dynamic team where your skills and contributions will make a significant impact. Competitive Compensation: Competitive salary, benefits, and career advancement opportunities. Qualification : Any Graduate/Diploma/MCA/BTech
Senior Customer Support Specialist
Beo Software Pvt. Ltd.
Senior Customer Support Specialist Kochi Location: Cochin, India Employment Type: Full-Time Work Mode: Work from Office Experience Required: 5 to 10 years Job Summary We are seeking a highly experienced and proactive Senior Customer Support Specialist to join our team in Kochi. If you are passionate about delivering exceptional customer service, have a strong technical background, and thrive in a fast-paced support environment, we want to hear from you. Key Responsibilities Customer Support: Deliver expert-level assistance to customers regarding our software, digital platforms, and recruitment-related tools. Reporting Development: Collaborate with the product team to build and enhance reporting features as we launch our new software. Live Chat Management: Operate our integrated live chat system to provide real-time support and improve response efficiency. Ticketing System Administration: Maintain and streamline our ticketing system to ensure quick and effective resolution of client issues. Desired Candidate Profile Excellent Communication Skills: Strong written English and the ability to handle customer interactions with professionalism and empathy. Technical Proficiency: Deep understanding of software platforms with a fast learning curve for new tools and systems. Analytical & Problem-Solving Skills: Ability to troubleshoot and resolve technical challenges independently. Reporting Expertise: Hands-on experience in data analysis and report generation, preferably within a tech or SaaS environment. Join us in delivering top-tier support and shaping the future of our customer experience. Apply now to become a vital part of our growing team.
Digital Marketing Specialist
Beo Software
Responsibilities About Client: We are an innovative recruiting tool that enables users to register and book job postings on various job platforms. With a range of additional features, including the easy booking of social media advertising, we offer our clients the best solutions in talent acquisition.As we enter an exciting phase of product development, we are seeking an experienced Expert for Paid Ads on META to strengthen our team and significantly contribute to the growth of our company. Your Responsibilities: Develop and Implement Paid Advertising Strategies on META platforms (Facebook and Instagram) to enhance our brand presence and effectively engage potential customers. Campaign Management: Plan, create, and optimize advertising campaigns, including the selection of appropriate ad placements and target audiences. Manage Creatives: Identify and develop effective creatives in collaboration with the design team; regularly update and refresh them to ensure campaign effectiveness. Campaign Optimization: Continuously monitor campaign performance and implement optimization measures to improve conversion rates. Understanding of the Conversion API: Implement and utilize the Conversion API to enhance tracking and data quality. Tracking and Analysis: Take full responsibility for tracking campaign data and results; use analytical tools to make informed decisions. Internal and External Campaign Management: Lead internal campaigns for customer acquisition and support client campaigns to attract applicants. Desired Candidate Profile Experience: Several years of practical experience in paid advertising on META platforms (Facebook and Instagram). Expertise: Deep understanding of current trends and best practices in social media advertising, including knowledge of effective creatives and their life cycles. Technical Know-How: Familiarity with the Conversion API and advanced tracking methods. Analytical Skills: Ability to interpret campaign data and derive optimization strategies. Creativity: A knack for creating engaging and effective advertising materials; ability to develop ideas collaboratively with creative teams. Strategic Thinking: Competence in planning and executing campaigns to achieve specific business objectives.
Research Associate
Claysys
Research Associate Kochi Location: Kochi, India Experience: Freshers welcome! Dept: Finance If digging deep into data, spotting trends, and turning info into insights sounds like your thing, this role s for you. We want someone detail-obsessed who s ready to dive into research and help us make smart moves. What you ll do: Conduct detailed research both numbers and stories behind them Create reports, white papers, and presentations that actually make sense (and look good too) Communicate your findings clearly whether in writing or chatting with the team Stay on top of the latest research tools and trends What you bring: Strong research & analytical skills (detective mode: ON) Super attention to detail nothing slips past you Good with MS Office especially Excel and PowerPoint Great at explaining complex info in a simple way Bonus if you ve got a degree in Economics or related field We re all about equal chances, diversity, and growing together in a supportive space. Click apply and let s get started!
Senior Associate -accounting
Claysys
Senior Associate Accounting Location: Kochi, India Experience: 2-3 years Department: Accounts We re looking for an accounting pro who s ready to level up our finance game. If you know your US accounting standards, love crunching numbers, and enjoy working with teams to improve how things run this is your spot. What you ll be rocking: Help develop and upgrade our accounting software tools Provide expert support to keep financial reports accurate and on time Manage accounting tasks following US GAAP and other standards Collaborate with different teams to streamline accounting processes Work closely with senior management to keep everything compliant and smooth We re all about diversity, inclusion, and creating a space where everyone can shine and grow. Hit apply and let s do this!
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