Complex Technical Issues Jobs in Bengaluru

972 Jobs Found

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Customer Support Engineer I - Crm

Tekion

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Customer Support Engineer I CRM Location: Bangalore About Tekion Tekion is transforming the automotive retail industry with the first cloud-native platform, including: Automotive Retail Cloud (ARC) for dealerships and retailers Automotive Enterprise Cloud (AEC) for manufacturers and large enterprises Automotive Partner Cloud (APC) for technology and industry partners The platform leverages Big Data, Machine Learning/AI, and IoT to deliver seamless, intuitive solutions connecting OEMs, dealers, and consumers. Tekion employs ~3,000 people globally and emphasizes innovation, entrepreneurial spirit, and collaboration. Role Overview As a Customer Support Engineer I CRM, you will provide end-to-end customer support for Tekion s cloud platform. You will be responsible for resolving technical issues, documenting solutions, and ensuring an excellent customer experience. Core Responsibilities Take ownership of customer-reported issues and see them through to resolution. Research, diagnose, troubleshoot, and identify solutions to system issues. Follow standard procedures for proper escalation of unresolved issues to internal teams. Understand the application both functionally and technically. Reference internal databases and external resources to provide accurate technical solutions. Ensure all issues are properly logged in the system. Prioritize and manage multiple open issues simultaneously. Prepare accurate and timely reports. Document technical knowledge in the form of notes, manuals, and guides. Required Skills Experience as an Application, Product, or Customer Support Engineer. Ability to quickly learn and master employer-specific software. Strong problem-solving skills for complex technical issues. Excellent written and verbal communication skills. Ability to diagnose and address application issues efficiently. Basic understanding of IoT and software (preferred but not mandatory). Comfortable working rotational shifts. Hands-on experience with chat or ticketing tools for customer interaction.

Customer Support Customer Support Engineer Customer Engineer
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Technical Support Engineer - L2

Blueoptima

10-15 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Technical Support Engineer - L2 Job Type: Full-Time Location: Bangalore Department: Technical Support About BlueOptima: At BlueOptima, our mission is to be the global leader in optimizing the performance of software engineers across all industries. Through our cutting-edge metrics in software development, we empower large organizations to build better software, faster and at lower costs. Our innovative technology pushes the boundaries of what s possible, making a real difference in software delivery. With a global presence including offices in London, India, Mexico, the US, and Japan we are a diverse team of 120 people from over 20 countries. We foster a collaborative, open-minded environment where every individual can create their own success story in a high-performance setting. Job Description: As a Technical Support Engineer - L2, you will play a critical role as the senior technical leader between customer-facing teams, Product Management, and Engineering. You will provide deep technical expertise, troubleshooting complex issues, contributing to product development, and ensuring the smooth success of customer engagements. This role is highly dynamic and involves working closely with multiple teams, managing escalated support cases, coordinating new features and fixes, and creating internal best practices. Key Responsibilities: Customer Success Support: Act as a technical lead for pre-sales, deployment, and support teams. Troubleshoot escalated support issues, replicate environments, and collaborate with engineering to resolve problems quickly and efficiently. Product Feedback & Roadmap Alignment: Actively participate in "road-testing" pre-release software, providing crucial feedback to Product Management, and helping ensure customer requirements are aligned with the product roadmap. Technical Exploration & Research: Lead deep technical investigations, such as benchmarking custom use cases, and prototype new features to improve the overall customer experience. Enablement & Knowledge Sharing: Contribute to internal documentation, including product capabilities and best practices, and deliver regular training sessions to technical teams to promote continuous learning. Qualifications: Core Technical Skills: Advanced Systems Administration: Expertise in Linux and Windows, including performance tuning, kernel parameters, and filesystem management. Scripting Skills: Strong proficiency in Bash, Python, or similar languages to automate complex tasks and gather detailed debugging data. Enterprise Storage: Experience with SAN, NAS, and related enterprise storage technologies and architectures. Disaster Recovery: Hands-on experience with data copy, replication, and disaster recovery solutions. Cloud Storage: Experience working with Cloud Object Stores like AWS S3, Azure, or Google Cloud. Virtualization & Containerization: Knowledge of Docker, IaaS, and PaaS technologies. Additional Technical Skills: In-depth knowledge of version control systems (Git, Subversion). Familiarity with security concepts (Kerberos, SSL/TLS, LDAP). Advanced networking knowledge, including packet tracing and tuning. Understanding of Java concepts and integrations. Experience & Education: 10-15 years of experience in IT, with a focus on Linux-based systems and enterprise environments. Bachelor s degree in Computer Science or a related field. Soft Skills: Communication: Ability to explain complex technical concepts to both technical and non-technical audiences. Problem-Solving: Strong methodical troubleshooting skills and the ability to think critically in high-pressure situations. Customer-Facing Experience: Previous experience in customer-facing roles, with the ability to manage expectations and deliver results. Calm Under Pressure: A composed, professional demeanor even in high-stakes situations. Continuous Learning: Enthusiasm and curiosity to stay ahead of new technologies and industry trends. At BlueOptima, you ll be part of a pioneering company with a mission to transform the way software performance is optimized. We value innovation, collaboration, and individual growth, offering a dynamic and high-performance environment where your contributions truly make an impact. If you re looking to advance your career while working with cutting-edge technology, BlueOptima is the place to be. Qualification : Bachelors degree in Computer Science or a related field

Technical Support Technical support Support Technical Engineer
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Lead Associate, Software Engineering (database Developer)

Betanxt

7+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Lead Associate Software Engineering (Database Developer) Location: Bengaluru Type: Full-Time Level: Senior Database Developer About BetaNXT BetaNXT is shaping the future of connected wealth management infrastructure, delivering real-time data capabilities that improve advisor productivity, reduce operational costs, and enhance the investor experience. Leveraging the combined power of Beta, Maxit, and Mediant, our solutions tackle complex integration challenges and modernize platforms for scalability, agility, and growth. We help wealth management firms turn legacy platforms into differentiating assets. About the Role We are looking for a Senior Database Developer to join our Product Engineering team as a Lead Associate Software Engineering. In this role, you will play a critical part in designing, developing, and optimizing enterprise-grade database solutions to support our next-generation wealth management platform. This position is ideal for a detail-oriented and performance-focused database professional who thrives in a collaborative Agile environment and is passionate about building scalable, reliable data systems. Key Responsibilities Design, develop, and maintain complex SQL queries, stored procedures, triggers, and database scripts. Analyze and optimize database performance, ensuring scalability and efficiency. Develop and maintain SSRS reports, support ETL processes, and collaborate on SSIS packages. Work closely with application developers to ensure seamless database integration and data flow. Perform in-depth data analysis to support business and product requirements. Partner with QA teams to validate data integrity and support testing cycles. Conduct unit testing and developer-level validation to ensure quality before release. Participate in daily Scrum meetings and Agile ceremonies to coordinate development efforts. Troubleshoot and resolve complex technical issues related to data and performance. Document all development work to support maintainability and knowledge sharing. Required Qualifications & Experience Experience: 7+ years of hands-on experience in SQL database development in enterprise environments. Technical Skills: Advanced SQL development skills, including writing and optimizing complex queries and stored procedures. Proficiency in T-SQL (preferred), with acceptable expertise in PL/SQL or equivalent SQL dialects. Experience with SSRS (SQL Server Reporting Services), SSIS, and ETL processes. Strong data modeling, data analysis, and database design capabilities. Hands-on experience in performance tuning and query optimization techniques. Working knowledge of AWS services such as S3, SSM, and DynamoDB is a plus. Soft Skills & Collaboration Strong problem-solving and analytical thinking skills. Excellent verbal and written communication skills. Ability to work collaboratively across cross-functional Agile teams. Highly organized, detail-oriented, and self-motivated. Contribute to a platform backed by industry innovation and 11 technology patents. Help shape the future of real-time data and wealth management systems at scale. Collaborate with a high-impact, global engineering team in a dynamic, fast-paced environment. Thrive in a company culture that values growth, curiosity, and collaboration.

Lead Associate Lead associate Associate lead Software
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Solution Architect - Robotics & Automation

Cynlr - Cybernetics H.i.v.e

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Solution Architect Robotics & Automation Location: Bengaluru Role and Responsibilities Engage closely with customers to understand their applications and translate requirements into detailed Solution Requirement Documents (SRD) for internal delivery. Conduct feasibility studies considering engineering constraints, system integration, ergonomics, unit economics, and process optimization. Design scalable, modular, and serviceable end-to-end automation solutions including factory layouts and workflow automation. Develop detailed solution architectures for automation systems (cells, lines), decomposing into hardware, software, and functional components. Analyze and optimize production processes using simulation tools, addressing bottlenecks to improve cycle times, throughput, and efficiency. Resolve robotic automation challenges such as part presentation, variability, path planning, precision, throughput, reliability, and safety compliance. Plan and manage project workflows, milestones, development, and testing cycles with a focus on process optimization and cycle time analysis. Create and implement test and validation frameworks for design, integration, performance, and safety based on simulation insights. Lead and collaborate with multidisciplinary teams (hardware, software, simulation) and communicate simulation outcomes effectively to customers. Provide ongoing technical guidance and support to customers throughout project lifecycles, tailoring solutions to operational needs. Oversee project planning, execution, and delivery ensuring alignment with customer expectations and production objectives. Skills and Experience Proven expertise in designing and delivering comprehensive robotic and automation solutions end-to-end. Skilled in creating scalable, modular, industry-agnostic system architectures enabling seamless production line integration. Experienced in leading multidisciplinary teams to successful solution delivery. Strong knowledge of warehousing, manufacturing, and assembly processes with an ability to customize solutions to diverse industries. Ability to troubleshoot complex technical issues and optimize performance using advanced simulation tools. Excellent communication skills, capable of explaining technical concepts and simulation results to both technical and non-technical stakeholders. Familiarity with PLCs, IPCs, sensors, IO devices, and communication protocols such as Modbus and Ethernet. Basic programming skills in Python, C++, or similar languages. Strong analytical and problem-solving aptitude with focus on production process optimization. Experience visualizing robotic work envelopes and motion constraints via simulation. Required Qualifications Bachelor s or Master s degree in Robotics, Mechatronics, Mechanical Engineering, Computer Science, or related field. Minimum 5 years experience in solution engineering or a similar role within industrial engineering. Proven customer-facing experience, preferably delivering solutions to large or Fortune 500 clients. Strong technical foundation in robotics, industrial machinery, and system-to-site integration. Demonstrated leadership in managing cross-functional teams and multiple projects. Excellent interpersonal and communication skills. Hands-on experience designing automation cells and systems. Additional Preferred Qualifications Master s degree in relevant discipline. 8-10 years of experience as a solution architect or similar senior role. Proficiency with factory simulation tools such as Siemens Plant Simulation, FlexSim, or equivalent. Credible project management experience. Familiarity with modern software development practices including Git and CI/CD pipelines. Qualification : Bachelors or Masters degree in Robotics, Mechatronics, Mechanical Engineering, Computer Science, or related field.

Solution Architect Solution Architect Architect solution Robotics
RU

Customer Experience Manager Ii

Rubrik

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Customer Experience Manager II (EST Shift Bangalore, India) Location: Bangalore, India Work Shift: EST (5:30 PM IST 2:30 AM IST) Job Type: Full-Time | Customer Support | Cloud Technology Job Overview We are looking for a highly motivated and experienced Customer Experience Manager II to join our dynamic Customer Support team. In this role, you will be responsible for managing strategic enterprise accounts, ensuring superior customer satisfaction, and driving proactive customer success strategies. You will serve as the primary point of contact (POC) for customer escalations, technical issues, and account health, while ensuring Rubrik delivers a world-class customer experience in the cloud data management space. Key Responsibilities Build strong relationships with key customer stakeholders and deliver a seamless support experience. Act as the escalation owner and trusted advisor for complex technical and service-related issues. Train customers on how to engage with Rubrik s support portal, submit tickets, and track issues effectively. Utilize Salesforce CRM to monitor account health and detect patterns that may lead to service disruptions. Proactively identify risks and initiate actions to drive customer retention and account stability. Collaborate with cross-functional teams including Engineering, Technical Support, and Sales Engineering. Create and deliver Root Cause Analysis (RCA) documentation and customer-facing status updates. Work closely with internal teams to ensure timely issue resolution and a proactive support approach. Lead project management activities during critical incidents and escalations. Deliver weekly performance and progress reports to internal stakeholders and customer teams. Qualifications and Skills Minimum 8 years of experience in customer experience management, technical support leadership, or enterprise account management roles. Proficiency with CRM platforms, especially Salesforce. Strong communication skills with the ability to deliver clear written documentation and customer updates. Hands-on technical knowledge in: Networking protocols Data storage systems Backup and disaster recovery solutions Cloud platforms (e.g., AWS S3, Microsoft Azure) Hypervisors (VMware, Hyper-V) Experience managing virtual cross-functional teams in a high-pressure environment. Proven ability to handle customer escalations and implement preventive measures. Familiarity with storage vendor ecosystems and best practices in enterprise IT environments. Bachelor s degree in Computer Science, IT, Business, or related field (Advanced degree is a plus). Willingness to travel for client engagements and team collaboration as needed. Preferred Competencies Background in cloud computing, SaaS support, or data protection technologies. Certifications in project management or cloud platforms (e.g., AWS, Azure). Ability to lead with a customer-first mindset and ensure customer loyalty through proactive engagement. Join Rubrik and be part of a company at the forefront of cloud data security, backup solutions, and customer-centric innovation. You ll work with leading technologies, support high-value enterprise clients, and help shape the future of data management in the cloud.

Customer Experience Customer Experience Manager Customer manager
RU

Customer Success Engineer Ii

Rubrik

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Customer Success Engineer II Technical Support | Cloud & SaaS Location: Bangalore, India Job Type: Full-Time | Customer Success | Cloud Technology | Technical Support About Rubrik s Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is committed to delivering an outstanding post-purchase experience. Our team of seasoned experts ensures smooth deployment, adoption, and continued usage of Rubrik s cloud data management and Zero Trust Data Security solutions. We handle complex technical support cases, guide customers through SaaS product adoption, and provide strategic consultation across a wide range of cloud platforms, data security tools, and enterprise IT ecosystems. Our engineers work closely with cross-functional teams, acting as trusted advisors and primary technical contacts, to maintain high standards of data protection, incident resolution, and customer success. About the Role We are looking for a highly skilled Customer Success Engineer II to join our fast-paced support team. In this role, you will provide enterprise-level technical support for Rubrik s data security solutions via phone, web, chat, and email. You will troubleshoot complex technical issues, support diverse cloud deployments, and deliver excellent service across hybrid infrastructure environments. Key Responsibilities Handle technical support tickets ranging from basic queries to advanced troubleshooting across cloud platforms and virtualized environments. Independently diagnose and resolve customer issues involving snapshots, replication, backup and recovery, data management, and infrastructure. Utilize cloud infrastructure knowledge to provide guidance and recommend best practices (AWS, Azure, GCP). Collaborate with internal teams such as Engineering and Escalations to resolve critical incidents. Deliver high-quality customer communication, ensuring transparency and issue resolution from start to finish. Author and contribute to technical documentation, including knowledge base articles, FAQs, and deployment guides. Continuously improve case resolution processes and provide insights into recurring issues. Analyze and report root causes; work with developers to file bugs and enhance product reliability. Share feedback and insights with product teams to drive platform improvements and enhance customer satisfaction. Support automation, DevOps, and microservices architecture as part of troubleshooting modern enterprise stacks. Required Skills & Experience 3+ years in a technical support, DevOps, or cloud infrastructure role supporting enterprise environments. Strong knowledge of VMware, Linux, Kubernetes, and cloud platforms like AWS, Azure, and Google Cloud Platform (GCP). Hands-on experience with Office 365 APIs, Microsoft SQL databases, scripting languages such as Python or Perl, and automation tools. Deep understanding of SaaS systems, cloud deployment models, and data protection principles. Demonstrated problem-solving skills with a passion for learning and adapting to new technologies. Ability to write clear technical documentation and communicate complex concepts to diverse audiences. Bachelor's degree in Computer Science, Information Technology, or related technical field. Preferred Qualifications Experience in supporting data backup and recovery, storage solutions, or cybersecurity tools. Exposure to Zero Trust Security models, data compliance standards, or incident management workflows. Strong collaboration skills with internal development, QA, and customer success teams. Previous experience contributing to internal knowledge systems or customer-facing documentation. At Rubrik, we are redefining data security and resilience. Our award-winning platform, Rubrik Security Cloud, powered by machine learning, protects enterprise, cloud, and SaaS environments from ransomware, cyber threats, and downtime. You ll work with passionate professionals who are dedicated to helping businesses secure their critical data and recover quickly in times of crisis.

Customer Customer Success Engineer Customer Engineer Customer success engineer
RU

Senior Customer Success Engineer I

Rubrik

6+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Senior Customer Success Engineer I Bangalore (EST Shift, Hybrid) Location: Bangalore, India Work Model: Hybrid (3 days office, 2 days remote) Shift Timing: 8:30 PM 5:30 AM IST (EST hours) About Rubrik s Global Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is dedicated to delivering a world-class post-purchase experience. Our team provides expert post-deployment technical support for a broad spectrum of technologies and cloud platforms. We ensure timely activation and adoption of Rubrik s cutting-edge SaaS data management and security products. As a Senior Customer Success Engineer, you will act as a trusted advisor and primary point of contact for our customers and partners, collaborating closely with cross-functional teams to maximize customer value. In today s data-driven world, Rubrik s Customer Support Team is vital to securing customer data. Our team s deep technical expertise, customer-centric approach, and rapid response capabilities safeguard data availability and integrity, no matter the challenges. Key Responsibilities Deliver enterprise-level technical support via phone, web, email, and chat, handling a wide range of customer inquiries and complex cloud deployment issues. Efficiently manage all levels of support cases from basic questions to advanced technical troubleshooting. Analyze customer problems using structured troubleshooting techniques to identify root causes and implement effective solutions. Independently diagnose and resolve issues within the customer environment, escalating unresolved cases appropriately. Provide expert advice on cloud infrastructure services, best practices, and Rubrik product usage. Troubleshoot and resolve escalated customer issues with urgency and precision. Ensure detailed case documentation and timely issue resolution, maintaining high levels of customer satisfaction. Collaborate with internal teams such as engineering and escalations to facilitate clear communication and problem resolution. Contribute to Rubrik s technical knowledge base by developing guides, FAQs, and deployment documentation. Produce technical designs and documentation related to cloud deployment architectures. Required Experience & Skills 6+ years of experience in enterprise technical support, DevOps, or similar roles with expertise in troubleshooting snapshots, replication, data recovery, cloud deployments, networking, and VMware administration. Strong problem-solving skills with the ability to analyze and resolve complex technical issues. Proficient in VMware, Linux, Kubernetes, Google Cloud Platform, AWS, Azure, Office 365 API, database systems (preferably MS SQL), scripting (Python, Perl), automation, microservices architecture, SaaS platforms, and cloud app management. Hands-on experience with cloud deployment technologies and tools. Ability and willingness to continuously learn and adapt across a broad technology stack. Comfortable reporting bugs and collaborating with engineering to recreate and resolve issues. Bachelor s degree in Computer Science, Engineering, or related field. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Powered by Zero Trust Data Security and advanced machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS environments. We enable organizations to maintain data integrity, ensure availability despite adverse conditions, monitor risks continuously, and recover quickly from cyberattacks and operational disruptions. Join us and help shape the future of cloud data management and cybersecurity.

Senior Customer Customer Success Engineer Senior engineer
RU

Platform Solution Architect

Rubrik

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Platform Solution Architect Job Overview As a Platform Solutions Architect, you will serve as a pre-sales specialist, supporting the broader sales organization with deep technical knowledge across database and cloud workloads. This means working with customers and prospects to educate them on how Rubrik protects and manages data. Additionally, the Solution Architect will have an active role in providing real-world feedback to product teams to enhance the product, testing new features before they are released, and championing new features within the sales team. The Solutions Architect provides both immediate and long-term impact with their technical knowledge and position of influence with prospects and customers. Key Responsibilities Serve as a subject matter expert on Rubrik s data protection and data security solutions, focused on database and cloud workloads. Act as a trusted advisor on assigned opportunities, aligning Rubrik s technology and roadmap with customer business objectives. Lead impactful product demonstrations, technical workshops, and solution presentations tailored for technical and executive-level audiences. Contribute to high-quality proposals, white papers, and responses to RFPs/RFIs. Collaborate with presales teams to design, execute, and troubleshoot proof-of-concepts (POCs), ensuring successful outcomes. Proactively identify technical challenges and architect creative solutions to overcome sales barriers. Translate complex customer requirements into clear, actionable technical strategies. Stay abreast of industry trends in data protection, security, database and cloud technologies, effectively positioning Rubrik s solutions. Evangelize Rubrik s offerings and clearly communicate strategic direction and product roadmap aligned with customer needs. Work closely with Product Management and Engineering to influence feature development based on customer feedback and market demands. Provide competitive intelligence and actionable insights from customer engagements to internal stakeholders. Qualifications 8+ years of successful experience in customer-facing technical sales or consulting roles focused on enterprise database technologies and cloud. Bachelor s Degree in Computer Science, Engineering, or equivalent experience. Deep technical expertise in two or more areas across database and cloud: Database focus: Primary: Oracle (Oracle Cloud, Data Guard, Golden Gate, Exadata, ExaCC) Secondary: MongoDB, Apache Cassandra, SQL Server, IBM DB2, Informix, PostgreSQL Multi-Cloud focus (Azure or AWS or GCP): Primary: AWS EC2, Azure VM, GCP Compute Engine, AWS S3, Azure Blob Secondary: Azure SQL and AWS RDS Proficiency in scripting languages such as Python, PowerShell, Go, or JavaScript. Excellent problem-solving capabilities, able to troubleshoot complex technical issues and deliver scalable solutions. Experience conducting benchmarks and performance testing on enterprise systems (preferred). Demonstrated sales acumen, capable of articulating technical value to C-level executives and technical audiences including database administrators. Strong cross-functional collaboration skills with sales, engineering, and product management. Exceptional communication skills, including compelling presentations and clear, concise writing. Proven experience with data center hardware/software, cloud platforms, data security solutions, IaaS, PaaS, or hypervisor software. Self-motivated and results-driven, comfortable working remotely with a high degree of autonomy. Willingness to travel approximately 20%-50% of the time. #LF-SF1 Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is on a mission to secure the world s data. With Zero Trust Data Security , we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked. Qualification : Bachelors degree or equivalent practical experience.

Platform Solution Architect Platform Architect Solution Architect
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Senior Escalation Engineer

Cloud Software Group

7+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Senior Escalation Engineer Location: Bengaluru, Karnataka, India About Us: Cloud Software Group is one of the world's largest cloud solution providers, serving over 100 million users globally. When you join Cloud Software Group, you are helping real people access cloud-based products that empower them to work from anywhere. Our team values passion for technology, courage to take risks, and empowering individuals to dream, learn, and build the future of work. Now is the perfect time to join us and be part of the next evolution in cloud technology! About This Team: We are the Advanced Support team, specializing in NetScaler and NetScaler Console products. As the highest level of support, we collaborate closely with LCM and Engineering teams to swiftly resolve customer issues and bugs, ensuring seamless operation of their environments. We work on complex, critical issues and ensure that our customers receive top-tier technical assistance. Job Description: The Senior Escalation Engineer is responsible for providing advanced technical support to customers facing critical, high-complexity issues. You will act as a liaison between customers, engineering teams, and product development, ensuring quick and effective resolution of customer problems. Your work will have a direct impact on the customer experience by resolving issues that are politically sensitive or technically intricate. Additionally, you will play a vital role in mentoring junior engineers and contributing to knowledge sharing within the team. Role Responsibilities: Advanced Technical Support: Independently resolve highly complex customer issues by using advanced troubleshooting skills. You will handle the most critical and politically sensitive customer situations and issues. Customer Communication: Defuse difficult customer situations through effective communication planning and follow-through, ensuring confident communication with customers at all levels. Collaboration with Engineering: Be an effective technical interface between the customer and the 3rd Level Engineering/Product Development teams, ensuring clear documentation and resolution. Technical Leadership: Act as an authority on Citrix Networking products and provide guidance and mentorship to less experienced colleagues. You will also contribute to writing complex technical articles and case studies for the knowledge base. Knowledge Sharing: Develop and review advanced technical training materials for both internal and external audiences on multiple products or components. On-call Rotation: Participate in a 24x7 on-call rotation to provide continuous support to customers. Problem Report Prioritization: Work with Engineering teams to prioritize product issues and provide timely feedback. Project Participation: Contribute as a collaborator or sub-team leader in various technical projects. Basic Qualifications: BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline. 7+ years of technical support experience in a large enterprise environment. In-depth networking knowledge, including: TCP / HTTP / SSL / DNS / WAN WAN and LAN switching and routing, ARP, TCP, IP, HTTP, SMTP, DNS, and other related internet protocols. Experience with Citrix Networking Products such as NetScaler, F5 BigIP, Cisco CSS, and others in load balancing, SSL VPN solutions, and web application firewalls. Experience with debugging tools and techniques, including dump files, network traces, and sniffers like Wireshark and tcpdump. Knowledge of routing protocols (RIP, OSPF, BGP) and switching technologies. Experience with security technologies such as SSL/TLS, VPNs, Firewalls, IDS/IPS. Experience with network monitoring tools such as PRTG, Obkio, Auvik, SNMP. Preferred Certifications: Citrix Certification or CCNA. Working knowledge of Virtualization/Cloud technologies like AWS, Azure, ESXi, or GCP. Impactful Work: At Cloud Software Group, you will work on solving complex, high-priority issues that directly impact customers worldwide. Continuous Learning: You'll have opportunities for growth and learning with exposure to cutting-edge technologies in a dynamic, collaborative environment. Supportive Culture: Our team values innovation, knowledge-sharing, and mentorship, ensuring everyone has the tools and opportunities they need to thrive. Equal Opportunity Employer: Cloud Software Group is committed to Equal Employment Opportunity (EEO) and complies with all applicable federal, state, and local laws that prohibit discrimination in employment. We consider all qualified applicants for employment without regard to race, color, creed, sex, gender identity, sexual orientation, ethnicity, national origin, ancestry, citizenship, religion, disability, pregnancy, marital status, military service, protected veteran status, political activity, and other protected classifications. Qualification : BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline.

Senior Escalation Engineer Senior engineer Full-Time
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Integration Engineer

Locus

5-7 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Integration Engineer Location: Bangalore (On-site; Full-time) About Locus: Locus is at the forefront of revolutionizing logistics decision-making with cutting-edge deep-tech solutions that drive efficiency, transparency, and consistency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has transformed from a women's safety geo-tracking app into a globally recognized logistics optimization platform. Our technology powers enterprises such as Unilever and Nestl , enabling them to execute over a billion deliveries across 30+ countries. With a focus on innovation and sustainable growth, Locus is reshaping complex supply chains into strategic growth enablers. Join us and be part of a team that s defining the future of global logistics. Job Overview: As an Integration Engineer at Locus, you will play a key role in crafting scalable and efficient API solutions. You ll be responsible for driving technological growth, mentoring teams, and making crucial technical decisions. You will be integral in ensuring our platform s stability and efficiency as it evolves. This is an exciting opportunity for someone with deep technical expertise and the drive to work in a fast-paced, innovative environment. Key Responsibilities: Team Leadership & Mentoring: Manage and mentor the Integration Engineers, guiding them in defining integration and dataflow architectures, ensuring the development of stable APIs. API Design & Development: Design scalable and efficient APIs, ensuring they are robust, maintainable, and can evolve with changing platform technologies. Technical Assistance: Provide technical support to the Support and Implementation teams, helping resolve complex system and application issues. Cross-Functional Collaboration: Work with cross-functional teams including Engineering, Product, Pre-Sales, and Customer Success to drive integrations and technical solutions. Integration Decisions: Take charge of key technical integration decisions, ensuring alignment with business needs and technical best practices. Testing & Quality Assurance: Oversee the testing processes, ensuring the quality and stability of integrations developed by your team. Scripting & Automation: Develop API specifications and write custom scripts to fulfill internal and customer requests, utilizing programming knowledge in languages such as Python or NodeJS. Process Implementation: Define, document, and implement large-scale and high-impact integration processes. Enterprise Integration Leadership: Lead large enterprise integrations, managing complex requirements and delivering solutions. On-Call Support: Provide on-call support as needed to troubleshoot critical integration issues. Qualifications: 5-7 years of experience in system integration and API development. Strong verbal and written communication skills, with the ability to explain complex technical concepts clearly. Solid understanding of microservices framework, RESTful and SOAP APIs, JSON, XML, and related technologies. Proficient programming experience in NodeJS or Python. Ability to manage multiple integration projects and priorities effectively. Strong knowledge of relational databases and ability to write complex SQL queries. Familiarity with cloud platforms, particularly AWS and their integration services. Strong problem-solving skills, with an ability to troubleshoot and resolve complex technical issues. What We Offer: Competitive compensation and benefits. A collaborative and innovative work environment. The opportunity to work on cutting-edge logistics technology with global industry leaders. An inclusive, diverse workplace where your ideas and expertise will be valued. A dynamic and fast-paced startup environment that fosters professional growth. Locus is an equal opportunity employer, and we are dedicated to creating a diverse and inclusive workplace.

Integration Engineer Integration engineer Full-Time Systems Integration
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Technical Account Manager

Locus

5-7 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Technical Account Manager Location: Bangalore (On-site; full-time) About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women s safety geo-tracking app into a globally recognized logistics optimization platform. Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics. Job Overview: About the role Locus is seeking a Technical Account Manager who will be responsible for working with and supporting the customer to derive Operational Value and Success from the Locus solutions. Responsibilities will include primary responsibility, post initial Go Live, for the Day to Day Functional, Operational and Usability enablement for Customers. The individual will work as part of the Customer Success team to deliver logistics, solution-oriented services to Fortune 1000 clients. Based upon experience, specific responsibilities may include Key Responsibilities: Act as the primary technical advisor for assigned clients, providing guidance on best practices and proactive support to drive success with Locus s solutions. Collaborate with clients to understand their technical and business requirements, ensuring our solution aligns with their goals. Manage and troubleshoot complex technical issues, providing resolution and guidance to prevent recurrence. Lead product onboarding, configuration, and integration efforts, ensuring smooth adoption and usage. Conduct workshops/trainings to help clients increase adoption. Ensure onboarding, adoption and expansion of the solution for customers during operations. Partner closely with product and engineering teams to advocate for customer needs and participate in the development of new features or solutions based on customer feedback. Conduct regular account reviews and status meetings with customers, offering insights into product usage and providing optimization recommendations. Create and maintain documentation, FAQs, and other technical resources to support self-service and client education. Work closely with sales and customer success teams to support renewals, upsells, and cross-sells by demonstrating the value and benefits of Locus s solutions. Qualifications: 5-7 years consulting experience in Supply Chain, Logistics and/or Transportation Management solutions required and experience in systems applications consulting, either internally or via an IT organization or externally with a consulting firm or software provider. Hands on experience in configuring, testing and implementing Supply Chain, Logistics and/or Transportation Management solutions required. Proven ability to facilitate knowledge transfer and translate complex technical issues into compelling business benefits. Strong customer facing skills, ability to influence and motivate internal/externals teams and vendor partners. Exceptional client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful Go-live. Experience in configuring and delivering software demonstrations are mandatory. Deep understanding of Supply Chain, Logistics and/or Transportation Management related processes. Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization. Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.

Technical Account Technical account Manager Technical manager
IB

Technical Support Professional - Cics Zsoftware Support

International Business Machines Corporation

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Technical Support Professional IBM CICS About CICS Welcome to CICS the world s leading application server software for IBM Z, processing an impressive 1.2 million transactions per second, equating to 100 billion transactions daily. Trusted by some of the largest financial institutions, including banks, insurance companies, and Fortune 500 companies, CICS powers critical transaction applications globally, helping businesses run efficiently and securely. Our team is a passionate, diverse, and highly skilled group of technical support professionals dedicated to providing top-tier support for IBM CICS clients worldwide. We are seeking a motivated individual with a strong technical background and a customer-first mindset to join our team and assist in delivering exceptional support to our global client base. Your Role and Responsibilities As a Technical Support Professional at IBM, you will be the first point of contact for clients experiencing software issues. Your primary responsibility is to provide expert technical support and troubleshooting assistance to ensure that client systems run smoothly. In this role, you will: Provide critical support for client transaction processing applications, ensuring smooth operations for some of the world s largest institutions. Work on high-impact projects, using advanced software development tools and techniques. Utilize your problem-solving expertise to diagnose and resolve technical issues related to CICS and mainframe systems. Collaborate with a global, multi-functional team, ensuring that our clients receive world-class service and that their software environments are running optimally. Technical Support at IBM is crucial to the success of our clients and helps maintain systems that drive key processes in finance, transportation, security, and beyond. Whether internally focused or working directly with clients, your contributions will make a measurable impact. Required Education Bachelor s Degree in Computer Science, Information Technology, or a related field. Preferred Education Master s Degree is a plus. Required Technical and Professional Expertise 3+ years of experience working on z/OS mainframe systems. 3+ years of experience with CICS system administration. Strong understanding of CICS architecture and the key components that make up CICS applications. Experience in upgrading or tailoring CICS systems to meet customer needs. Proficiency in at least one of the following programming languages: Assembler, PL/I, COBOL, or Java. Strong problem determination skills, including experience using CICS dump and trace diagnostics tools. Ability to take a leading role in Critical Situation resolution. Experience working in virtual, cross-functional teams and collaboration across different technical disciplines. Exceptional communication skills ability to explain complex technical issues to non-technical stakeholders and understand customer requirements. Ability to stay calm under pressure, work independently, and remain organized in high-stress situations. Preferred Technical and Professional Experience Experience with Customer Relationship Management (CRM) tools, such as Salesforce. Familiarity with debugging tools like IPCS and Fault Analyzer. Experience working with USS, TCP/IP, SMP/E, RACF, and VSAM. Exposure to IMS, DB2, WAS, SSL, MQ, and DevOps environments. As a member of IBM, you ll have the opportunity to be part of a culture that fosters innovation, professional growth, and collaboration. We value diversity and encourage employees to challenge the status quo while delivering impactful solutions to our clients. Join us, and together we ll continue to shape the future of transaction processing technology and client support. Qualification : Bachelors Degree in Computer Science, Information Technology, or a related field.

Technical Support Technical support Support Technical Professional
IN

Staff Software Engineer

Intuit

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Company Overview Intuit is a global leader in financial technology, powering prosperity for individuals and communities through innovative products like TurboTax, Credit Karma, QuickBooks, and Mailchimp. Serving over 100 million customers worldwide, we believe in providing everyone with the opportunity to thrive. Our goal is to continuously develop groundbreaking solutions to make financial success achievable for all. Job Overview Key Responsibilities Platform Development: Architect and develop web, mobile apps, prototypes, or proofs of concepts for the VEP platform that enable effective conversations between users and experts. Leadership: Lead a small team, guiding them to solve challenging design and programming problems. Serve as the technical subject matter expert and mentor fellow engineers. Coding and Design: Spend 40-60% of your time hands-on coding while also generating technical documentation, communicating design options to stakeholders, and conducting presentations to educate teams and business users. Collaborative Development: Work cross-functionally with product management, QA/QE, and business units to ensure timely results and effective implementation of features. Troubleshooting: Resolve defects and bugs during various stages, including QA testing, pre-production, production, and post-release patches. Agile Practices: Contribute to an Agile environment, helping to iterate and improve our products while maintaining a focus on quality and efficiency. Qualifications 8+ Years of Experience: Experience designing and developing software for web and mobile applications. Leadership Expertise: Strong experience leading teams, presenting, and providing cross-functional leadership to drive technical success. Technical Skills: Proficiency in Object-Oriented Programming (OOD) languages such as Java/J2EE, C#, VB.NET, Python, or C++. You should also be comfortable with the Software Development Life Cycle (SDLC). Web Services Experience: 3+ years of experience with web services (REST/SOAP). Testing Skills: Expertise in unit testing and Test Driven Development (TDD) practices. Strong Communication: Excellent ability to explain complex technical issues to both technical and non-technical stakeholders. Strategic Thinking: Ability to develop strategic plans and align with business objectives while building strong, effective teams. Education: BS/MS in Computer Science or a related field, or equivalent work experience. At Intuit, you'll work on cutting-edge technology and be part of a forward-thinking team, shaping the future of financial technology. If you re looking for an opportunity to lead innovative projects, develop transformative products, and work in a dynamic, collaborative environment, we invite you to apply! Join us at Intuit to make a real difference in the lives of millions! Qualification : BS/MS in computer science or equivalent work experience

Software Engineer Staff Engineer Software Engineer Engineer software
CO

Senior Technical Program Manager

Couchbase

5-7 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Senior Technical Program Manager Location: Bengaluru, India About Couchbase: As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in the AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission! Job Overview: As a Senior Technical Program Manager, you will play a pivotal role in the planning, management, communication, and governance of Couchbase Engineering and Cloud programs and projects. You ll lead cross-functional initiatives in a fast-paced, results-oriented environment, ensuring high-quality and timely execution of critical projects that align with Couchbase s goals and vision. Responsibilities: Release Management: Coordinate and execute efficient release management processes, ensuring smooth and timely deployment of software updates while maintaining rigorous testing and validation protocols. Security Program Management: Lead the development and implementation of comprehensive security programs, overseeing risk assessments, designing strategies, and ensuring compliance with industry standards to safeguard assets and data. Cross-Functional Collaboration: Work closely with cross-functional teams to ensure seamless integration of engineering solutions, consistently meeting Service Level Agreements (SLAs) for development and support. Program Management: Formulate, organize, and monitor interconnected projects, ensuring clarity of cross-functional requirements and managing scope, quality, and schedules effectively. Risk Management: Identify potential risks and dependencies across multiple work streams, using data-focused analysis to drive mitigation actions. Product Strategy Alignment: Collaborate with the product team to clarify and specify the product roadmap, ensuring alignment with business goals. Stakeholder Communication: Communicate goals, status, risks, and impacts to teams and stakeholders, adapting your communication style to suit different audiences. Issue Resolution: Effectively manage issues, backlogs, and changes, escalating risks and bottlenecks at the earliest opportunity to ensure smooth project execution. Qualifications: Education: Bachelor s/Master s degree in Computer Science or equivalent. Experience: 5 - 7 years of experience managing cross-functional and/or cross-team projects in a fast-paced environment. Cloud Expertise: Experience with AWS, GCP, or Azure platforms; certifications are helpful but not required. Problem-Solving: Excellent analytical skills, with a strong ability to solve complex technical and operational issues. Systems Understanding: Solid understanding of large-scale distributed systems design and operational challenges. Cross-Functional Collaboration: Experience partnering with engineering teams and driving execution across all phases of the software development lifecycle. Remote Work Experience: Comfortable working remotely with global teams, and adept at navigating ambiguity in a rapidly evolving environment. Communication Skills: Strong verbal and written communication skills, with the ability to create clear specifications, executive reports, and communicate complex ideas to diverse audiences. Modern customer experiences require a flexible cloud database platform that powers applications across cloud, edge, and everything in between. Couchbase s mission is to simplify how developers and architects develop, deploy, and consume modern applications. With Capella, our flexible, affordable cloud platform, we empower organizations to quickly build and deliver premium customer experiences with unmatched price-performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications. Benefits at Couchbase: Generous Time Off Program: Flexibility to care for yourself and your family. Wellness Benefits: Comprehensive medical plans, dental, vision, life insurance, and employee assistance programs. Financial Planning: RSU equity program, ESPP, retirement planning, and business travel insurance. Career Growth: A Be valued, Create value approach to your career development. Fun Perks: Ergonomic office setup, food & snacks for in-office employees, and more! Qualification : Bachelors/Masters degree in Computer Science or equivalent.

Senior Technical Senior technical Manager Senior manager
OI

Hcm Cloud Consultant

Oracle India

7-12 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Senior Consultant - HCM Cloud About Oracle Global Services Center (GSC): Oracle Global Services Center (GSC) is a rapidly growing cloud consulting team dedicated to helping customers successfully adopt Oracle Cloud Solutions. Our "Optimum Shore" approach combines onshore, near shore, and offshore resources to provide the right expertise at the right cost. We are seeking versatile consultants passionate about delivering excellent client experiences and innovative solutions. Our cloud solutions are transforming businesses, empowering governments, and helping society evolve. Join our team of top-class consultants and help our customers achieve more. About the Role: As a Senior Consultant, you will operate independently, providing quality work products to engagements, with some assistance and mentorship. You will perform complex tasks requiring independent judgment, applying Oracle methodologies, company procedures, and leading practices. You will demonstrate expertise to deliver solutions on complex engagements, potentially acting as the functional team lead. You will collaborate effectively with client management, participate in business development activities, and develop and configure detailed solutions. Responsibilities: Deliver high-quality work products independently. Execute complex tasks requiring independent judgment. Apply Oracle methodology, company procedures, and leading practices. Deliver solutions on complex engagements, demonstrating expertise. Potentially act as functional team lead on projects. Collaborate effectively with client management. Participate in business development activities. Develop and configure detailed solutions for complex projects. Assist in identifying, assessing, and resolving complex technical issues. Interact frequently with clients regarding work efforts and deliverables. Detailed Requirements: 7-12 years of experience with sound domain knowledge in HCM, covering the hire-to-retire cycle. Participation in at least 3 end-to-end HCM Cloud implementations, with experience leading at least 1 project. Functional Requirements: Knowledge of Core HR module and at least one other HCM module (Time and Labor, Absence Management, Payroll, Benefits, Compensation, Recruiting). Experience in client-facing roles, interacting with customers in requirement gathering, design, configuration, testing, and go-live phases. MBA (HR) preferred, along with an engineering degree. Technical Requirements: In-depth understanding of the data model, business process functionality, and data flow in HCM Cloud applications and Oracle EBS/PeopleSoft AU (HRMS). Experienced knowledge of Cloud HCM conversions, integrations (HCM Extracts & BIP), reporting (OTBI & BIP), Fast Formula, and Personalization. Engineering degree or MCA degree or equivalent experience. Proven experience with Fusion technologies, including HDL, HCM Extracts, Fast Formulas, BI Publisher Reports, and Design Studio. Added advantage: Advanced knowledge in OIC, ADF, Java, PaaS, DBCS, etc. Good functional or technical leadership skills, including planning, follow-up, mentorship, work allocation, monitoring, and status updates. Strong written and verbal communication skills, personal drive, flexibility, teamwork, problem-solving, influencing, negotiating, and organizational awareness. Openness to domestic and international travel for short and long durations. Qualification : MBA (HR) preferred, along with an engineering degree.

HCM Cloud Hcm cloud Consultant Hcm consultant
IB

Qa Test Developer

International Business Machines Corporation

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Quality Assurance (QA) / Test Developer IBM Introduction At IBM, work is more than just a job it s a mission. Whether you re building, designing, coding, consulting, or innovating, we empower you to push boundaries and solve some of the world s most complex challenges. If you re ready to lead in this new era of technology, let s talk! Your Role and Responsibilities As a Quality Assurance (QA) / Test Developer, you will play a critical role in improving software reliability by identifying potential weak spots, inefficiencies, and issues. You will collaborate with development teams and test engineers to deliver high-quality software products that meet rigorous quality standards, budgets, and timelines. Key Responsibilities: Develop test plans and execute test cases to ensure software quality. Perform automation testing using Java and JUnit frameworks. Conduct API testing and API automation. Integrate test automation into CI/CD pipelines. Work in an Agile development environment, collaborating with cross-functional teams. Ensure DataPower gateway software meets the high standards required by major global enterprises, including banks, airlines, and insurance providers. Troubleshoot and resolve complex software quality issues. Required Technical and Professional Expertise 5+ years of experience in Software Quality Assurance or Test Development. Strong Java programming skills with expertise in OOP concepts. Hands-on experience in API testing and automation. Strong knowledge of manual software testing concepts. Excellent problem-solving skills with a structured approach to tackling issues. Ability to collaborate with development teams to enhance software quality. Preferred Technical and Professional Expertise 8+ years of experience in QA/Test Development. Exposure to Linux-based environments and IBM DataPower. Strong Java OOPs knowledge with experience in JUnit framework. Hands-on experience in API testing and automation. Ability to work in a fast-paced, distributed global team environment. Work on cutting-edge technologies in a collaborative and dynamic environment. Contribute to products used by some of the largest global enterprises. Be part of an organization that values innovation, growth, and career development. If you are passionate about software quality and automation testing, we encourage you to apply and be a part of IBM s exciting journey!

Qa Qa test Developer Qa developer Test developer
DA

Senior Technical Solutions Engineer (platform)

Databricks

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Overview: We are seeking a highly skilled Frontline Senior Technical Solutions Engineer with over 5 years of experience to join our Platform Support team. This role is pivotal in delivering exceptional support for our Databricks Data Intelligence platform, addressing complex technical challenges, and ensuring the seamless operation of our data solutions. As a frontline engineer, you will be the primary point of contact for critical issues, working closely with both internal teams and customers to resolve high-impact problems and drive platform improvements. Key Responsibilities: Frontline Support: Serve as the primary technical point of contact for escalated issues related to the Databricks Data Intelligence platform. Provide expert-level troubleshooting, diagnostics, and resolution for complex problems affecting system performance and reliability. Customer Interaction: Engage with customers directly to understand their technical issues and requirements. Provide timely, clear, and actionable solutions to ensure high levels of customer satisfaction. Incident Management: Lead the resolution of high-priority incidents, coordinating with various teams to address and mitigate issues swiftly. Conduct thorough root cause analyses and develop preventive measures to avoid recurrence. Collaboration: Work closely with engineering, product management, and DevOps teams to share insights, identify recurring issues, and drive improvements to the Databricks Data Intelligence platform. Documentation and Knowledge Sharing: Create and maintain detailed documentation on support procedures, known issues, and solutions. Contribute to internal knowledge bases and create training materials to assist other support engineers. Performance Monitoring: Monitor and analyze platform performance metrics to identify potential issues before they impact customers. Implement optimizations and enhancements to improve platform stability and efficiency. Platform Upgrades: Manage and oversee the deployment of Databricks Data Intelligence platform upgrades and patches, ensuring minimal disruption to services and maintaining system integrity. Innovation and Improvement: Stay abreast of industry trends and advancements in Databricks technology. Propose and drive initiatives to enhance platform capabilities and support processes. Customer Feedback: Collect and analyze customer feedback to drive continuous improvement in support processes and platform features. Qualifications: Experience: Minimum of 5 years of hands-on experience in a technical support or engineering role related to Databricks Data Intelligence platform, cloud data platforms, or big data technologies. Technical Skills: A deep understanding of Databricks architecture and Apache Spark, along with experience in cloud platforms like AWS, Azure, or GCP, is essential. Strong capabilities in designing and managing data pipelines, distributed computing are required. Proficiency in Unix/Linux administration, familiarity with DevOps practices, and skills in log analysis and monitoring tools are also crucial for effective troubleshooting and system optimization. Problem-Solving: Demonstrated ability to diagnose and resolve complex technical issues with a strong analytical and methodical approach. Communication: Exceptional verbal and written communication skills, with the ability to effectively convey technical information to both technical and non-technical stakeholders. Customer Focus: Proven experience in managing high-impact customer interactions and ensuring a positive customer experience. Collaboration: Ability to work effectively in a team environment, collaborating with engineering, product, and customer-facing teams. Education: Bachelor s degree in Computer Science, Engineering, or a related field. Advanced degree or relevant certifications are highly desirable. Preferred Skills: Experience with additional big data tools and technologies such as Hadoop, Kafka, or NoSQL databases. Familiarity with automation tools and CI/CD pipelines. Understanding of data governance and compliance requirements. Innovative Environment: Work with cutting-edge technology in a fast-paced, innovative company. Career Growth: Opportunities for professional development and career advancement. Team Culture: Collaborate with a talented and motivated team dedicated to excellence and continuous improvement. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to pr...

Senior Technical Senior technical Solutions Technical solutions
ST

Power Electronics Engineer

Solaredge Technologies

4+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Description Power the Future with us! SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 133 countries. Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems. By leveraging world-class engineering capabilities and with a relentless focus on innovation, we strive to create a world where clean, green energy from the sun is the primary source of power for our homes, businesses, and just about everywhere we thrive. Our R&D division is growing globally, and we are looking for an experienced Power Electronics Engineer to join our dynamic team at the new R&D site in Bangalore, India. As a Power Electronics Engineer at SolarEdge India R&D, you will play a pivotal role in the design, development, and optimization of power electronics and power electronics systems for our advanced solar energy products. You will be responsible for driving the innovation and technical excellence of our power solutions, contributing to the success of SolarEdge's mission to make solar energy more accessible and efficient. Responsibilities: Design, analysis, and development of advanced power electronics and power systems for SolarEdge's solar energy products, including inverters, power optimizers, and energy storage solutions. Collaborate with cross-functional teams, including electrical engineers, Mechanical Engineers/Designers, PCB Layout Engineers, and firmware developers, to ensure seamless development, integration, and optimization of power systems. Conduct power system studies, such as load flow analysis, transient stability, and harmonic analysis, to assess system performance and reliability. Perform detailed design and analysis of power electronic circuits, ensuring compliance with industry standards and safety regulations. Prepare detailed design documentation, Schematics, BoM, and test procedures. Lead the testing and verification of power electronics and power systems, both in the lab and field, to ensure they meet design specifications and quality standards. Participate in design reviews, providing technical expertise and guidance to the team to drive continuous improvement and innovation. Collaborate with suppliers and manufacturing teams to support the transition of designs from R&D to mass production, addressing any design-related issues during production. Mentor and guide junior engineers, fostering a collaborative and innovative work environment. Job Requirements Bachelor s (B.E/B.Tech) or master s (M.E./M.Tech) degree in electrical /electronics Engineering with a specialization in Power Electronics or Power Systems. 4+ years of hands-on experience in power electronics design and power system analysis, preferably in the solar energy or renewable energy industry. Strong understanding of power semiconductor devices (Including SiC and GaN), gate drive circuits, and magnetic components used in power converters. Experience with simulation tools (e.g., PSpice, LT SPICE, Simulink etc.) Knowledge of power converter topologies (e.g., DC/DC, DC/AC and AC/DC), including resonant and bi-directional converters and grid-tied inverters. Excellent knowledge of PCB layout rules, considering high-current traces, thermal management, creepage, clearance requirements for HV and LV traces. Ensure compliance with best practices for power distribution, component placement, and impedance control. Implement EMI/EMC best design practices to ensure compliance with regulatory standards. Familiarity with international safety and regulatory standards for power electronics and solar energy products. Excellent problem-solving skills and the ability to troubleshoot and resolve complex technical issues. Strong communication and interpersonal skills to work effectively in a cross-functional team environment. Proven track record of delivering high-quality power electronics designs from concept to production. Results-oriented mindset with a focus on achieving tangible and measurable results. Qualification : Bachelors (B.E/B.Tech) or masters (M.E./M.Tech) degree in electrical /electronics Engineering with a specialization in Power Electronics or Power Systems.

Power Electronics Power electronics Engineer Power Engineer
ST

Senior Power Electronics Engineer

Solaredge Technologies

10+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About the Role: As a Senior Power Electronics Engineer at SolarEdge India R&D, you will play a crucial role in designing, developing, and optimizing power electronics and power systems for our cutting-edge solar energy products. You will be a key driver of innovation and technical excellence, contributing directly to SolarEdge's vision of accessible and efficient solar power. Key Responsibilities: Lead the design, analysis, and development of advanced power electronics and power systems for SolarEdge's solar energy products, including inverters, power optimizers, and energy storage solutions. Collaborate effectively with cross-functional teams (electrical, mechanical, PCB layout, and firmware engineers) to ensure seamless development, integration, and optimization of power systems. Conduct comprehensive power system studies (load flow analysis, transient stability, harmonic analysis) to evaluate system performance and reliability. Perform detailed design and analysis of power electronic circuits, ensuring adherence to industry standards and safety regulations. Create and maintain detailed design documentation, including schematics, Bills of Materials (BOMs), and test procedures. Lead the testing and verification of power electronics and power systems in both laboratory and field settings, ensuring they meet design specifications and quality standards. Actively participate in design reviews, providing technical expertise and guidance to the team to foster continuous improvement and innovation. Collaborate with suppliers and manufacturing teams to support the transition of designs from R&D to mass production, addressing any design-related challenges. Mentor and guide junior engineers, cultivating a collaborative and innovative work environment. Job Requirements: Bachelor's (B.E/B.Tech) or Master's (M.E./M.Tech) degree in Electrical/Electronics Engineering specializing in Power Electronics or Power Systems. 10+ years of hands-on experience in power electronics design and power system analysis, preferably within the solar or renewable energy industry. Strong understanding of power semiconductor devices (including SiC and GaN), gate drive circuits, and magnetic components used in power converters. Proficiency with simulation tools (e.g., PSpice, LTSpice, Simulink). Knowledge of power converter topologies (DC/DC, DC/AC, and AC/DC), including resonant and bi-directional converters and grid-tied inverters. Excellent understanding of PCB layout rules, considering high-current traces, thermal management, creepage, clearance requirements for HV and LV traces. Expertise in best practices for power distribution, component placement, and impedance control. Implementation of EMI/EMC best design practices to ensure compliance with regulatory standards. Familiarity with international safety and regulatory standards for power electronics and solar energy products. Exceptional problem-solving skills and the ability to troubleshoot and resolve complex technical issues. Excellent communication and interpersonal skills to collaborate effectively in a cross-functional team. Proven track record of delivering high-quality power electronics designs from concept to production. Results-oriented mindset with a focus on achieving tangible and measurable outcomes. Qualification : Bachelors (B.E/B.Tech) or masters (M.E./M.Tech) degree in electrical /electronics Engineering with a specialization in Power Electronics or Power Systems.

Senior Power Electronics Power electronics Engineer
RC

Senior Lead Engineer - Stress Engineering

Rtx Corporation

6-10 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Overview: Collins Aerospace is seeking an experienced Senior Lead Engineer Stress Engineering to join the Aerostructures team. In this critical role, you will leverage your expertise in structural engineering to provide technical solutions for nacelle hardware, ensuring minimal aircraft downtime and compliance with certified type design and airworthiness (FAA/EASA) requirements. You will play a key part in supporting the operational requirements of airline customers and driving solutions in a fast-paced, global environment. Primary Responsibilities: Repair Stress Analysis & Technical Solutions: Perform repair stress analysis and develop analytical methods for medium to complex technical issues, supporting airline operational needs, formal certification reports, and design changes. Engineering Judgments & Repair Solutions: Provide engineering judgments and support margin explorations for nacelle component repairs across various programs, using both metallic and composite structures. Airworthiness Documentation: Prepare airworthiness documents including substantiating analysis and obtain necessary approvals from airworthiness organizations. Customer Communication & Support: Communicate with airline customers to develop rapid technical solutions, collaborating with airframers, engine manufacturers, and suppliers to evaluate and resolve repair data. Collaboration with Cross-functional Teams: Work with the Collins Spares team, Airline/Field Support Managers, and other departments to resolve customer issues effectively. Compliance & Reporting: Ensure compliance with US and country-specific export control requirements. Report to the Aftermarket Technical Services Manager, contributing to the organization s vision of becoming the best aerospace systems company globally. Driving Airline Customer Experience: Work with a diverse global team of engineers, staying at the forefront of improving the airline customer experience. Basic Qualifications: Education: Bachelor s or Master s degree in Mechanical Engineering or Aeronautics. Experience: 6 to 10 years of relevant experience in aerospace structural analysis, including hand analysis and FE tools such as Patran/Nastran. Structural Analysis Expertise: Strong understanding of load paths, load balance, free body diagrams, static and fatigue analyses of metallic and composite aircraft structures. Nacelle Systems Knowledge: Familiarity with nacelle systems for modern aircraft programs (B787, A320Neo, A220, A350). Repair and Inspection Knowledge: Sound knowledge of repair methods for metallic/composite structures and common defects, as well as inspection techniques. Flexible Work Hours: Willingness to work day shifts, weekends, and holidays on rotation as required. Pressure Handling: Ability to work under pressure in a fast-paced environment with short lead times while managing multiple repair tasks. Preferred Qualifications: FEA Expertise: Experience with Patran/Nastran (Sol 101, 106, 111). Customer Support Experience: Previous experience in an aftermarket customer support engineering role. Technical Publications Familiarity: Knowledge of Structural Repair Manual, Component Maintenance Manual, Aircraft Maintenance Manual, Service Bulletins, and Airworthiness Directives. Regulatory Knowledge: Understanding of EASA/FAA requirements and associated repair documentation. About Collins Aerospace: Collins Aerospace is a leader in developing advanced, intelligent solutions for the global aerospace and defense industry. Our Aerostructures business is recognized for its innovative nacelle systems, which improve fuel efficiency, reduce engine noise, and provide critical stopping power during landings. We re continuously evolving to create the next generation of greener, quieter, and more efficient nacelles. Diversity & Inclusion: At Collins Aerospace, we believe diversity drives innovation, and inclusion drives success. We foster a culture that encourages sharing ideas and passion, enabling us to meet the toughest challenges in the aerospace industry and open new paths to possibility. Employee Benefits: Transportation Facility & Meal Coupons Group Term Life Insurance & Health Insurance Group Personal Accident Insurance Employee Scholar Program Work-Life Balance & Car Lease Program National Pension Scheme & Leave Travel Allowance (LTA) Fuel & Maintenance/Driver Wages & Meal Vouchers Ethical & Safety Commitment: Collins Aerospace has a strong commitment to ethics and safety. All positions in India require a background check, which may include a drug screen (only for operations positions). Why Collins Aerospace? At Collins Aerospace, we are redefining aerospace. Join our team of passionate engineers and innovators who are dedicated to creating cutting-edge solutions that push the boundaries of what s possible in air travel. Help us shape the future of aerospace by joining a supportive and inclusive workplace that values growth and creativity. Qualification : Bachelors or Masters degree in Mechanical Engineering or Aeronautics.

Senior Lead Senior lead Engineer Senior engineer

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