Confluence Jobs in Hyderabad
8 Jobs Found
Scrum Master
S&p Global
Job Title: Scrum Master Grade Level: 11 About the Role: The S&P Global Commodity Insights team is undergoing a transformation to adopt platform-centric software engineering practices, aligned with Agile development methodologies. The Scrum Master will play a critical role in driving this Agile adoption across the team. The Impact: This role supports major strategic initiatives aimed at strengthening market leadership, enhancing customer experience, and implementing next-generation software technologies. It offers an exciting and visible opportunity to contribute during a period of significant organizational and operational transformation. Responsibilities: Coach teams and the organization on Agile/Scrum practices and values to enhance customer satisfaction. Guide teams toward self-organization. Assess Scrum maturity across teams and the organization, and foster continuous improvement at a sustainable pace. Identify and remove impediments, or guide teams to the appropriate personnel to resolve issues. Create a trusting, safe environment where issues can be openly discussed without fear of blame, retribution, or judgment, focusing on problem-solving. Facilitate work progress without coercion or micromanagement. Foster effective discussions, decision-making, and conflict resolution. Enhance internal and external communication, improving transparency and information flow. Shield teams from external distractions and interruptions. Support and educate Product Owners, particularly in backlog grooming and maintenance. Lead by example, using servant leadership principles to support teams. Drive continuous improvement by facilitating retrospectives and encouraging teams to take ownership of their processes and outcomes. What We re Looking For: Basic Qualifications: First-level Scrum Master certification (PSM I). Minimum of 7 years of experience as a Scrum Master for software development teams practicing Scrum principles, methods, and frameworks. Experience working in a SAFe environment across three or more Program Increments (PIs), with a clear understanding of SAFe team structures. Proficiency in applying the SAFe framework. Enforce team rules, including Scrum guidelines, Built-In Quality practices (XP), Work in Progress (WIP) limits from Kanban, and other agreed processes. Collaborate with fellow Scrum Masters to enhance Scrum adoption across the organization. Strong facilitation, situational awareness, conflict resolution, continuous improvement, and transparency skills. Knowledge of documented patterns and techniques for addressing common Scrum challenges (e.g., Burndown techniques, retrospective formats, defect handling). Excellent oral and written communication skills. Proficiency with tools such as Azure DevOps, Confluence, MS Teams, and SharePoint. Demonstrate commitment to Scrum values commitment, focus, openness, respect, and courage. Preferred Qualifications: SAFe Scrum Master (SSM) certification. Familiarity with other Agile frameworks (Kanban, XP, Crystal, FDD). Experience with Agile techniques such as User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pair Programming, Automated Testing, and Agile Games. Previous experience in a Team Lead role. About S&P Global Commodity Insights: S&P Global Commodity Insights provides a comprehensive view of global energy and commodity markets, enabling customers to make confident decisions and create long-term, sustainable value. As a trusted connector, we bring together thought leaders, market participants, governments, and regulators to co-create solutions that drive progress. Essential to navigating the Energy Transition, our coverage spans oil and gas, power, chemicals, metals, agriculture, and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI), the world s leading provider of credit ratings, benchmarks, analytics, and workflow solutions across global capital, commodity, and automotive markets. Through our solutions, we help leading organizations navigate economic landscapes and prepare for the future.
Business Analyst
Effiasoft
Job Title: Business Analyst Job Category: IT Job Type: Full Time Experience: 5+ Years Location: Hyderabad (Onsite) Job Overview We are looking for a motivated and detail-oriented Business Analyst to join our team. You will play a key role in gathering and analyzing requirements, coordinating with stakeholders, and ensuring project delivery in line with agile methodologies. Your ability to communicate clearly and manage project documentation will be critical for the success of our software development initiatives. Key Responsibilities Requirement Analysis & Documentation Gather and analyze business requirements from stakeholders, users, and customers. Prepare clear and comprehensive Business Requirement Documents (BRD) and Functional Specification Documents (FSD). Project Planning & Execution Define project scope and objectives, ensuring technical feasibility. Develop detailed project plans and track delivery timelines within scope and budget. Participate actively in sprint planning, daily stand-ups, demos, and retrospectives. Stakeholder Communication Maintain proactive communication with stakeholders, internal teams, and clients. Document customer feedback and manage expectations throughout the project lifecycle. Product Design & Development Support Design solution prototypes and UI mockups adhering to company standards. Prioritize features, enhancements, and bug fixes based on business impact. Market & Product Research Conduct research to identify market trends and improvement opportunities. Present actionable insights and innovation strategies to stakeholders. Training & Support Lead knowledge-sharing sessions and onboarding for new and junior team members. Identify customer issues and suggest practical solutions or workarounds. Required Qualifications MBA or Engineering degree in Computer Science or related field. Proven experience in business analysis within a software development environment. Strong understanding of Agile and Scrum methodologies. Excellent verbal and written communication skills. Ability to organize and manage multiple tasks with strong attention to detail. Preferred Qualifications PMP or Scrum Certification. Experience with requirement management tools and platforms. Exposure to client-facing roles and enterprise software solutions.
Business Analyst
Wipro Limited
Location: Wherever innovation calls currently Pune, India Company: Wipro Limited Where Transformation Meets Imagination The Bridge Builder: Business Analyst Edition Welcome to Wipro, a place where technology bends to imagination, and solutions aren t just delivered they re crafted with purpose. We re assembling a team of curious minds who love to decode customer wishes, translate them into technical magic, and bring dreams to life. Enter: The Business Analyst, aka The Professional Mind Reader, aka The Human API between our clients and tech wizards. Your Mission: Decode, Design, Deliver Phase 1: Speak the Language of Customers Your first superpower? Understanding what customers mean not just what they say. Meet clients, listen intently, and capture every functional, non-functional, and maybe-even-impossible requirement they throw your way. Dive deep into their RFIs and RFPs like you re solving a treasure map. Sketch out workflow charts, diagrams, and system capabilities you turn chaos into clarity. Gather the right squad internally (project managers, presales gurus, tech architects), and cook up the perfect response to every client ask. Be the voice of reality if a request impacts cost or timeline, you re the first to raise the flag. Present prototypes, show off solutions, and become your client s trusted advisor not just a note-taker. Phase 2: Speak the Language of Delivery Superpower number two? Translating customer dreams into technical reality. Keep the delivery team tuned into every whisper of customer feedback. Review test cases to make sure every client wish made it into the final bake. Run root cause analyses if things go sideways and suggest fixes like a pro. Be the guardian of change requests you re the one making sure new ideas make it to the blueprint. Support QA teams, join hands for UAT demos, and make sure every test is a triumph. Help stitch the final solution together before the grand reveal. And once the project kicks off, stay close guiding the delivery ship to safe harbor. Phase 3: Spread the Knowledge Superpower number three? Turning your smarts into sharable gold. Connect with fellow BAs to swap secrets, tools, and tricks of the trade. Write whitepapers, pen down POVs, and sprinkle your expertise into every corner of Wipro s knowledge galaxy. Build a library of use cases and reusable assets, so no one has to start from scratch. Research industry trends because a wise analyst knows the future before it knocks. Your Scorecard (How We ll Know You re a Legend) This isn t just a job post. It s a call to reinvent yourself. At Wipro, we re rewriting the rules of work, one bold reinvention at a time. If you love connecting the dots between business needs and technical brilliance, this is where you belong. Reinvent your world and ours. Join Wipro. Bring your best ideas. Shape the future. (PS: We explicitly welcome applications from people with disabilities everyone belongs here.)
Scrum Lead
Zl Tech
Scrum Lead (Scrum Master) Full-Time | Hyderabad, India Department: Engineering PMO Location: On-site | Hyderabad, Telangana Experience: 5+ Years (2+ Years in Agile/Scrum Leadership) Salary: Competitive, based on experience Work Type: Full-Time Job Overview We re looking for an experienced and proactive Scrum Lead (Scrum Master) to join our Engineering PMO team at ZL. In this role, you ll champion Agile principles, facilitate Scrum ceremonies, and guide high-performing development teams toward consistent, timely, and high-quality product delivery. This is a key leadership position that combines team coaching, process facilitation, and delivery ownership in a dynamic and collaborative environment. Key Responsibilities Facilitate all core Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Mentor and support Scrum Teams and Product Owners in adopting and optimizing Agile methodologies. Proactively identify and remove blockers, enabling smooth and efficient workflows. Track and communicate team performance through Agile metrics such as velocity, burn-down/burn-up charts, and cumulative flow diagrams. Promote a culture of self-organization, continuous improvement, and collaborative problem-solving. Work with cross-functional teams, including developers, QA, and other Scrum Masters, to align delivery schedules and improve coordination. Ensure effective use of Agile tools, especially Jira and Confluence, for project tracking and documentation. Foster transparency and communication with stakeholders by delivering regular progress updates and sprint reports. Required Qualifications Bachelor s degree in Computer Science, Engineering, or related technical discipline. 5+ years of experience in software development or IT, with at least 2 years in a Scrum Master, Scrum Lead, or Agile Coach role. Strong understanding and practical application of Scrum, Agile frameworks, and SAFe methodologies. Certified Scrum Master (CSM), PSM I/II, or equivalent Agile certification highly preferred. Experience working with distributed or global teams in a fast-paced Agile environment. Proficient in Agile project management tools, especially Jira, Confluence, or similar platforms. Excellent facilitation, coaching, interpersonal, and communication skills. Preferred Skills (Nice to Have) Experience in Scaled Agile (SAFe) or other enterprise Agile frameworks. Background in engineering or software development. Exposure to Agile metrics dashboards, automation tools, and DevOps practices. Play a leadership role in driving Agile excellence within a high-impact engineering team. Work on innovative, large-scale enterprise platforms. Collaborate with a global team of talented professionals. Competitive salary and career growth opportunities. Apply now to join ZL as a Scrum Lead in our Hyderabad office and help shape the future of our engineering delivery. Qualification : Bachelor's degree in Computer Science, Engineering, or related field.
Senior Mlops Engineer
Blend360 India
Senior MLOps Engineer Location: Hyderabad, Telangana Work Type: On-site, Full-time Experience: 5+ Years (with 3 years specifically in ML Engineering) Company: Blend About Blend: Blend is a premier AI services provider committed to driving meaningful impact through data science, AI, and technology. We empower businesses by seamlessly aligning human expertise with artificial intelligence to unlock innovation and value. Job Summary: We are looking for a Senior MLOps Engineer with deep expertise in building, deploying, and managing ML pipelines on AWS. The ideal candidate will have hands-on experience with Amazon SageMaker and a strong foundation in Infrastructure as Code to support scalable and reliable ML operations. Key Responsibilities: Maintain and enhance ML pipelines on AWS, focusing on Infrastructure as Code (IaC) using CloudFormation. Implement essential pipeline extensions to support ongoing data science workflows. Document infrastructure usage, system architecture, and designs using tools such as Confluence, GitHub Wikis, and system diagrams. Serve as the internal expert on ML infrastructure, collaborating closely with data scientists to guide and support model deployment. Research and apply optimization strategies for ML workflows and infrastructure performance. Work independently and collaboratively with cross-functional teams to support ML product deployment and platform migration initiatives. Qualifications: 5+ years of hands-on DevOps experience with AWS Cloud. Proven track record of deploying at least two MLOps projects using Amazon SageMaker or similar AWS ML services. Strong proficiency in AWS services including SageMaker, ECR, S3, Lambda, and Step Functions. Expertise in Infrastructure as Code with CloudFormation across development, testing, and production environments. Solid understanding of MLOps best practices and fundamental data science principles. Proficient in Python for scripting and automation tasks. Experience with building and managing Docker images. Hands-on experience with Git-based version control systems such as AWS CodeCommit or GitHub, including GitHub Actions for CI/CD pipelines. Work with cutting-edge AI and ML technologies in a highly innovative environment. Collaborate with top-tier experts in data science and cloud engineering. Opportunities for professional growth, mentorship, and certification support. Competitive compensation package and dynamic work culture. Interested? Apply now to be part of Blend s mission to revolutionize AI-driven innovation!
Associate Manager, Customer Support
Coinbase
Associate Manager, Customer Support At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. As an Associate Manager, your primary role will be to manage a team of customer support agents. You will be responsible for your team's performance as measured by key operational metrics, including contacts handled, first contact resolution rates, and quality scores. You will coach team members in a timely manner based on their performance against these metrics. Additionally, you will work closely with senior leadership to own optimization initiatives and contribute to roadmap efforts. This may include participating in interviews. You will become a subject matter expert on Coinbase's operational processes and workflows, collaborating across customer experience teams as needed. As business needs require, you may manage Customer Support Supervisors. To perform these duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data. What you ll be doing (ie. job duties): Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) Manage and support initiatives aimed at improving operations through the automate, eliminate, and optimize framework. Act as a trusted point of contact for escalations and high priority issues related to your scope. Achieve SLAs, productivity and quality metrics for your line of business/team members. Collaborate cross-functionally with Program, Quality, Training and Product teams to improve existing workflows and processes. Utilize an in-depth understanding of metrics to drive data-backed business decisions. Communicate policies and follow up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Provide leadership and mentorship across key areas like performance management, learning & development, and leadership skills Potentially manage Customer Support Supervisors as business needs necessitate Participate in the interview and selection process for new customer support agents What we look for in you (ie. job requirements): Customer obsessed, motivated by Coinbase s mission and crafting a seamless support experience for our global customer base. Minimum of 8 years of relevant experience in financial services, technology and/or customer support. Minimum of 5 years of people management experience in an operations environment. Ultra proactive in identifying opportunities, proposing solutions, and demonstrating a bias for action in executing solutions Excellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions. Ability to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines Drives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment. Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences Willing to work from an office at Hyderabad, India OR Manila Philippines Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Advanced experience in project management, analytics or quality assurance. Advanced degree in business, finance, customer experience and/or blockchain. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud Pay Transparency Notice:The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range: 3,320,000 3,320,000 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights noticehere. Additionally, Coinbase participates in theE-Verify programin certain locations, as r...
Business Analyst
Techmojo Solutions
Job Summary We are seeking a highly analytical and detail-oriented team player to oversee the entire product lifecycle, from strategy development to evaluation. The ideal candidate will collaborate cross-functionally to define product roadmaps, identify new opportunities, and drive product success. Key Responsibilities: Define and articulate the product vision, ensuring alignment with business goals. Lead product planning and execution across all stages of the product lifecycle, including roadmap planning, release planning, and sprint planning. Gather, analyze, and prioritize product and customer requirements to optimize product development. Work closely with engineering, product, and sales teams to ensure seamless execution. Develop well-structured user stories using INVEST techniques. Prioritize user stories for sprints and facilitate backlog refinement sessions in collaboration with the technical team. Conduct sprint review sessions to assess progress and outcomes. Utilize Agile estimation techniques to estimate the product backlog effectively. Create wireframe prototypes and document system requirements comprehensively. Collaborate with peers to define best practices and enhance project delivery efficiency. Maintain documentation of system requirements using Jira and Confluence. Develop and monitor data-driven analytics to support product performance and decision-making. Qualifications: Bachelor s degree or equivalent, with a minimum of 2 years of experience as a Product Business Analyst. Engineering background is a plus. Strong written, verbal, and collaboration skills. Certifications in Product Management and Business Analysis are preferred. Qualification : Bachelors degree or equivalent, with a minimum of 2 years of experience as a Product Business Analyst.
Senior Program Manager
Techouts
The Opportunity: We are re-imagining agricultural insurance with the power of Public Cloud, GIS, Remote-sensing and cutting-edge AI-based algorithms to assess, model and price insurance risks for farmers adequately. We are taking the latest advances in Mobile, Geospatial technologies and the web to empower the next generation of agricultural insurance. One of our eminent clients is looking for a Senior Program Manager specializing in strategic delivery. You will work on highly complex, cross-team, multi-year product delivery and help to ensure teams are delivering high quality products and services while being responsible for the over-arching roadmap. You will help teams work on predictability and quality while supporting engineering and operational excellence. You will define roadmap deliverables, develop program execution plans, track progress, anticipate risks, provide escalation management, make sound trade off decisions, and balance business needs versus technical constraints. The candidate will make an impact by aligning business and global technology goals while managing relationships across cross-functional teams and influencing decisions across multiple work streams and executive leadership. The primary customers for the role are engineering leaders, product managers, developers, and analytics teams of the client. The candidate will have a deep understanding of Lean-Agile program management practices (including SAFe), DevOps, and SRE principles and practices. The candidate s technical depth should include understanding the principles behind why engineering teams make architectural decisions, including cloud native platforms, streaming data platforms, and the challenges faced when providing secure solutions in regulatory spaces as well as ensuring the privacy of our customers. Roles and Responsibilities: Partner with Engineering, Product Management, and User Experience teams to define, prioritize, and implement features, infrastructure, processes, and workflow, and oversee the framework that drives product backlog management and product/feature releases Manage scope and change management practices and drive governance to ensure strong scope change control Drive and oversee coordination of cross-functional teams involved in the product development to support all aspects of the program management Manage the weekly forums of health measurement, dashboard generation, status reporting, risk monitoring, issue escalations, process audit & reporting Establish quality standards to be followed across the teams. Monitor process adherence & activate remediation protocols where needed Provide on-going visibility to all stakeholders on program status including key decisions, dependencies, risks, issues, metrics, etc. Uncover, anticipate, raise, and aggressively remove obstacles which prevent teams from delivering against expected program outcomes. Support the teams to collaboratively drive continuous improvement and create a learning organization to enable speed to market and foster innovation. Actively seek to improve the engineering delivery pipeline reducing cycle time and increasing quality and security posture. Create order out of chaos as needed, and masterfully navigate ambiguities to create direction and strategy through discovery and a product mindset. Provide thought leadership and perspective across multiple organizations to eliminate knowledge silos. Be responsible for tool assessment and recommendation in alignment with program management best practices Desired Skills and Experience: Bachelor s degree in computer science, Engineering, Information Technology, or relevant area of study, or equivalent work experience 20+ years experience in engineering, engineering program management, technical program management, product management, or related area Extensive experience using, managing, and supporting teams with Agile program management tools, such as Jira, Rally, Confluence, etc. Experience managing programs across cross functional teams, building sustainable processes and coordinating release schedules Solid experience in driving process improvements and implementation of various tools related standard processes Certification in Lean-Agile practices, such as Certified Scrum Master or SAFe. Experience managing complex programs with solutions relying on cloud-native technologies. Extensive experience managing programs supporting Platform service-oriented or SaaS based solutions. Strong verbal and written communications skills with the ability to influence the enterprise. Qualification : Bachelors degree in computer science, Engineering, Information Technology, or relevant area of study, or equivalent work experience
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