Consultant Jobs in Indore

Consultant Customer Success (Hyper Care) Job Category: Non-Technical Department: Customer Success Implementation Job Location: Indore, India Experience Required: 3 4 Years About the Role: Serosoft, India s leading Educational ERP Software company, recognized by Deloitte Fast 50 and ET Growth Champion, is seeking a Customer Success Consultant to support and guide clients through their product journey. You will serve as a trusted advisor, helping clients use our software solutions effectively to meet their business goals. Key Responsibilities: Record and document all client activity through the ticketing system. Demonstrate expert-level product knowledge and configure customer data efficiently. Understand customer challenges and provide effective, value-driven solutions. Communicate proactively with clients via written and verbal channels. Monitor accounts to identify opportunities for upselling and feature utilization. Assist in planning, monitoring, and implementing business process improvements. Provide strategic guidance to clients for module usage and user adoption. Troubleshoot software-related issues and define process flows. Present product updates and roadmaps aligned with client needs and goals. Generate dashboards and business reports to analyze usage metrics and client satisfaction. Coordinate with cross-functional teams to resolve client concerns and enhance product offerings. Travel to client locations as needed for project execution and relationship building. Required Education & Experience: Bachelor s or Master s degree in Computer Science, Engineering, Information Technology, or related fields. 3 4 years of experience working with ERP or enterprise applications (preferably in the education domain). Key Skills: Strong logical and analytical problem-solving abilities. Excellent communication and interpersonal relationship-building skills. High emotional intelligence and customer service orientation. Team collaboration, leadership, and goal-focused approach. Strong presentation and negotiation skills. Learning & Growth: Continuous learning and career development opportunities. Cutting-Edge Technologies: Work on innovative and impactful projects. Global Exposure: Opportunities to engage in international projects and collaborations. Vibrant Culture: Participate in team events, celebrations, and outings. Competitive Compensation: Industry-leading salary and performance rewards. Work-Life Balance: 5-day work week and flexible working culture. Health Coverage: Group health insurance for your well-being. Open Communication: Flat hierarchy with an open-door policy for feedback and innovation. Modern Workspace: Beautiful, centrally located office in Indore India s cleanest city. Apply now to be a part of a high-impact team delivering success and innovation in the EdTech space! Qualification : Bachelors or Masters degree in Computer Science, Engineering, Information Technology, or related fields.

Digital Marketing Expert Experience: Minimum 6 months of experience required. Freshers may also apply. Qualification: Bachelor of Science, Bachelor of Engineering/Bachelor of Technology, B.C.A, Diploma, M.E./M.Tech, M.S., M.C.A Roles & Responsibilities: Conceptualize creative ideas and strategies with clients to enhance digital marketing efforts. Test and improve the design and functionality of websites to enhance user experience and conversion rates. Establish design guidelines, standards, and best practices to ensure consistency across digital assets. Maintain the appearance of websites by enforcing content standards to align with brand guidelines. Design visual imagery for websites and ensure they are in line with client branding and marketing goals. Skills Required: A relevant diploma in a related field. Familiarity with graphic design software including Adobe Photoshop. Proficiency in front-end development web programming languages such as HTML, CSS, jQuery, and JavaScript. Good understanding of content management systems (CMS) for managing digital assets and website content. Strong understanding of search engine optimization (SEO) principles to improve website visibility. Join our team and help us drive digital growth and brand presence through creative marketing strategies! Qualification : Bachelor of Science, Bachelor of Engineering/Bachelor of Technology, B.C.A, Diploma, M.E./M.Tech, M.S., M.C.A

Business Development Executive Employment Type: Full-time Experience: 2 5 years in online bidding, bid writing, and proposal management Job Description: We are seeking a highly motivated and experienced Business Development Executive with 2 5 years of proven expertise in online bidding, proposal drafting, bid process management, and client acquisition from freelance portals such as Freelancer, Upwork (formerly Odesk/Elance), and Guru. The ideal candidate will have a strong track record in lead generation, client communication, and project conversion across international markets like the US, UK, and Australia. Roles & Responsibilities: Generate business through online freelancing portals like Freelancer, Upwork, Guru, etc. Setup and manage a professional online portfolio to attract potential clients. Understand software development requirements including web and mobile application development. Maintain a consistent sales pipeline and meet revenue targets. Collaborate with technical and business analysis teams to relay project requirements. Build and maintain strong client relationships through effective communication and follow-ups. Conduct project analysis and documentation aligned with client business goals. Respond to RFI, RFQ, and RFP requests with tailored proposals and estimates. Manage the complete sales cycle from lead qualification to deal closure. Communicate with global clients via Skype, VoIP, or phone calls. Negotiate pricing and terms to close profitable deals. Skills Required: Excellent communication skills both written and verbal. Experience with platforms such as Upwork, Freelancer, Elance, and Guru. Proficiency in proposal writing, bid analysis, and client engagement. Understanding of software development life cycle (SDLC) and web technologies. Ability to write business-oriented proposals and technical documents. Strong interpersonal and analytical skills. Ability to negotiate, close deals, and generate revenue. Desired Candidate Profile: Proficient in project analysis, execution, and client requirement gathering. Business writing and communication skills for crafting effective proposals. Familiar with digital marketing and basic marketing concepts is a plus. Capable of managing client accounts and ensuring satisfaction post-conversion. Join our team and take your business development career to the next level by closing high-value deals across the global market!

Senior Web UI/UX Designer Employment Type: Full-time Experience: 6+ years of experience in Web UI/UX Design Job Description: Design and develop engaging web pages, graphics, GUIs, and multimedia content. Manage and update website content regularly to reflect latest offerings and updates. Upload websites to servers and register with various search engines for maximum visibility. Collaborate with content writers and technical teams for seamless integration of design and functionality. Apply UI/UX best practices to ensure usability and responsiveness. Experience: Minimum 6 years of experience in UI/UX Design with at least 1 2 years in a similar role. Key Skills: Proficient in CorelDRAW, Photoshop, Illustrator, Adobe XD, Sketch. Strong front-end skills in HTML, Bootstrap, and JavaScript. Education: B.Tech/B.E., Diploma in Graphic/Web Designing, B.Sc, B.C.A, or B.Com Profile Requisites: Hands-on experience with Photoshop, Illustrator, Adobe XD, and Sketch. Updated with the latest design standards and UI/UX trends. Deep understanding of user experience, usability, and responsive web design principles. Strong design sense and ability to conceptualize innovative ideas. Join our creative design team and craft exceptional digital experiences with cutting-edge UI/UX design practices! Qualification : B.Tech/B.E., Diploma- Graphic/Web designing, B.Sc, B.C.A, B.Com

Senior Web UI/UX Designer Experience Required: 3-6 years of experience in Web UI/UX Design Technical Skills: Design and develop web pages, graphics, multimedia, and GUIs. Manage and update website contents effectively. Upload the site onto a server and register it with different search engines. Collaborate with writers and technical teams for effective project execution. Integrate UI/UX best practices in all design processes to ensure an excellent user experience. Job Responsibilities: Design and develop web pages, graphics, multimedia, and GUIs to meet project requirements. Manage and update website contents to ensure up-to-date and high-quality information. Upload and maintain the website on a server, ensuring it is properly registered with different search engines for better visibility. Collaborate with writers and technical teams to ensure smooth workflow and successful project delivery. Integrate UI/UX best practices to create seamless and engaging user experiences on all platforms. Desired Candidate Profile: Experience in designing and developing web pages, graphics, multimedia, and GUIs. Ability to manage and update website contents regularly for accuracy and relevance. Experience with uploading websites to servers and ensuring proper registration with search engines. Excellent collaboration skills with writers and technical teams to meet project goals. Proficient in integrating UI/UX best practices to improve user engagement and usability. Join our team and help create visually compelling and user-friendly digital experiences!

UI/UX Designer Experience Required: 3-6 years of experience in Web UI/UX Design Technical Skills: Design and develop web pages, graphics, multimedia, and GUIs to create visually appealing and user-friendly interfaces. Manage and update website contents to ensure timely and accurate information. Upload websites onto servers and ensure proper registration with various search engines for better search visibility. Collaborate with writers and technical teams to ensure smooth integration of content and design. Integrate UI/UX best practices to ensure optimal user experience across digital platforms. Job Responsibilities: Design and develop web pages, graphics, multimedia, and GUIs to deliver a great user experience. Effectively manage and update website contents to maintain up-to-date, engaging, and accurate information. Upload sites onto servers and ensure proper registration with search engines for improved SEO performance. Collaborate with writers and technical teams to ensure seamless integration of design elements and content. Implement UI/UX best practices to create intuitive and engaging user interfaces across all platforms. Desired Candidate Profile: Strong experience in designing and developing web pages, graphics, multimedia, and GUIs. Proven ability to manage and update website contents to meet dynamic user needs. Experience in uploading websites and ensuring proper registration with search engines for maximum visibility. Strong collaboration skills with writers and technical teams to create cohesive and user-centered designs. Proficient in integrating UI/UX best practices to deliver a smooth and effective user experience. Join our team and contribute to creating innovative and impactful user experiences through excellent design and development!

React Native Developer Experience Required: 0-2 years of experience in React Native Development Technical Skills: Proficiency in React Native for developing cross-platform mobile applications. Experience in working with JavaScript, TypeScript, and modern React concepts. Strong knowledge of React Native UI components and their integration. Experience with RESTful APIs and integrating them with mobile apps for dynamic content. Familiarity with UI/UX design principles to create user-friendly, responsive mobile apps. Experience with debugging tools like React DevTools, Redux DevTools, and mobile emulators. Good understanding of mobile app lifecycle, optimization, and performance tuning. Familiarity with version control systems like Git for collaboration and code management. Basic knowledge of building and deploying mobile applications to iOS and Android platforms. Experience working with tools like Expo for faster development and testing. Job Responsibilities: Design, develop, and maintain mobile applications using React Native for both iOS and Android platforms. Integrate third-party APIs and services into mobile applications. Collaborate with design teams to implement UI/UX best practices for optimal user experience. Work on mobile app performance optimization to ensure fast load times and smooth interactions. Manage and update mobile app content, ensuring consistent quality and user engagement. Deploy and monitor mobile apps on Google Play Store and Apple App Store. Conduct unit testing, debugging, and troubleshooting to ensure quality code. Collaborate with writers, designers, and technical teams to ensure seamless project delivery. Keep up with the latest trends and best practices in mobile app development and React Native technologies. Desired Candidate Profile: 0-2 years of experience in React Native development. Proficiency in React Native and hands-on experience in building mobile apps for iOS and Android platforms. Strong understanding of JavaScript and TypeScript, including ES6 features and React concepts. Good understanding of UI/UX best practices for mobile applications. Experience integrating RESTful APIs and mobile app features like location services, notifications, etc. Basic knowledge of mobile app deployment on Google Play Store and Apple App Store. Experience with mobile app testing and debugging using tools like React Native Debugger, Expo, and Xcode/Android Studio. Strong problem-solving and troubleshooting abilities, with a keen eye for detail. Effective communication skills to collaborate with cross-functional teams. Join us and help us build innovative mobile apps that deliver excellent user experiences across iOS and Android platforms!

Cloud Cost Optimizer (Azure & GCP Specialist) Job Category: Technical Department: Infrastructure Job Location: Indore, India Experience Required: 5 Years About the Role: We are looking for a highly skilled and motivated Cloud Cost Optimization Specialist with proven experience in Microsoft Azure and Google Cloud Platform (GCP). You will be responsible for designing and implementing cost-efficient, scalable, and secure cloud strategies across a multi-cloud infrastructure, while aligning with business and performance goals. Key Responsibilities: Evaluate and optimize Azure and GCP environments for cost, performance, scalability, and reliability. Identify underutilized or over-provisioned cloud resources and suggest improvements. Develop and enforce cost governance policies and frameworks. Automate cost optimization processes using tools like Terraform, Python, and native cloud services. Collaborate with DevOps, Engineering, and Infrastructure teams to align optimization efforts with operational needs. Create and maintain dashboards and reports on cloud cost trends and KPIs. Provide architectural guidance to ensure cost-efficient workload deployment. Continuously research new Azure and GCP services, billing features, and optimization techniques. Education & Experience: 5+ years of experience in cloud infrastructure and cost optimization. Hands-on expertise with both Microsoft Azure and Google Cloud Platform (GCP). In-depth understanding of cloud services, billing models, and pricing structures. Experience with Azure Cost Management, GCP Pricing Calculator, and third-party tools like CloudHealth, Spot.io, or Apptio Cloudability. Proficient in Infrastructure as Code (IaC) tools such as Terraform or Azure ARM templates. Strong data analysis skills to interpret cloud usage and drive actionable insights. Skills & Competencies: Relevant certifications (e.g., Microsoft AZ-305, GCP Professional Cloud Architect or Cloud Engineer). Understanding of FinOps principles and cloud cost governance frameworks. Background in DevOps, Systems Engineering, or Site Reliability Engineering (SRE) is a plus. Excellent verbal and written communication skills for cross-functional collaboration. What We Offer: Learning & Growth: Support for career development and continuous learning. Innovative Projects: Be part of cutting-edge cloud and DevOps initiatives. Global Exposure: Opportunities to work on international projects. Engaging Culture: Participate in team outings, events, and celebrations. Competitive Compensation: Rewarding salary and performance-based benefits. Healthy Work-Life Balance: 5-day work week and a wellness-focused environment. Group Health Insurance: Comprehensive medical coverage for peace of mind. Open Door Policy: Your ideas and feedback are always welcome. Work from Indore: Join us in India s cleanest city with a modern, collaborative office space. Apply now and bring your expertise to a team that values innovation, efficiency, and excellence in the cloud!

Technical Recruiter Job Category: Non-Technical Department: Human Resources Job Location: Indore, India Experience Required: 5+ Years About the Role: We are looking for a detail-oriented and skilled Technical Recruiter with a minimum of 5 years of experience in recruiting for technical roles. The ideal candidate will have a strong understanding of technology, programming languages, and a proven ability to source candidates through various job portals and networks. Key Responsibilities: Source candidates through multiple channels including job boards, social media, and professional networks. Conduct interviews and assess candidates' technical skills for various roles within the company. Collaborate with hiring managers to understand job requirements and develop comprehensive recruitment strategies. Manage the entire recruitment process, from job posting to offer negotiation. Maintain a database of candidates and track recruitment metrics to ensure a smooth hiring process. Stay updated on industry trends and best practices to continually improve recruitment strategies. Education & Experience: Bachelor s degree in Human Resources, Business Administration, or a related field. At least 5 years of experience in technical recruiting or a relevant role with hands-on experience recruiting for technical positions. Skills & Competencies: Strong understanding of various technical roles and programming skills required in the IT industry. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment while maintaining a high level of organization. Proficiency in using applicant tracking systems (ATS) and recruitment software. Strong organizational skills, time management, and ability to prioritize tasks effectively. What We Offer: Learning & Growth: We support your professional development at every step of your career. Cutting-Edge Technologies: Engage in pioneering and innovative recruitment projects. Global Opportunities: Expand your horizons and work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations, team activities, and outings. Best of Breed Compensation: Competitive salary and performance-based rewards. 5-Day Work Week: We promote a healthy work-life balance. Group Health Insurance: Comprehensive coverage for your health and well-being. Open Door Policy: We value your ideas and feedback, fostering a culture of openness. Beautiful Office in Indore: Work in India s cleanest city, with a modern and collaborative office environment. Join Serosoft today! Help us build the future with exceptional talent, and enjoy the benefits of being part of an innovative and dynamic team. Qualification : Bachelors degree in Human Resources, Business Administration, or a related field.

Business Analyst (Finance Module) Job Category: Non-Technical Department: Product Job Location: Indore, India Experience Required: 3+ Years About the Role: We are looking for a detail-oriented and strategic Business Analyst with prior experience working in finance-related domains such as banking, financial services, or with financial clients. The selected candidate will play a pivotal role in the development and implementation of our ERP software tailored for educational institutions, focusing primarily on financial modules such as fee management, budgeting, accounting, payroll, and reporting. Key Responsibilities: Understand and document business requirements from stakeholders across finance and administrative departments within educational institutions. Translate business requirements into detailed functional specifications for the ERP development team. Work closely with product managers, developers, QA teams, and end-users to ensure seamless implementation of finance-related modules. Analyze existing financial processes of educational institutions and identify areas of improvement and automation using the ERP platform. Act as a bridge between technical teams and non-technical stakeholders, ensuring accurate understanding and smooth communication. Develop and maintain process flow documents, user stories, use cases, and wireframes as needed. Assist in the creation of test plans and conduct user acceptance testing (UAT) for finance modules. Stay updated with finance trends in the education sector and ensure the ERP product meets evolving needs and compliance requirements. Education & Experience: Bachelor s degree in Finance / Accounting, Business Administration, or a related field. MBA/PGDM preferred. 3+ years of relevant experience as a Business Analyst, preferably with exposure to finance-related companies, clients, banks, or financial institutions. Skills Required: Proven experience working with or implementing ERP systems, ideally in the education or finance sector. Strong understanding of financial workflows, ledgers, budgeting, accounts payable/receivable, and payroll systems. Exceptional analytical, problem-solving, and communication skills. Proficiency in tools like MS Excel, PowerPoint, JIRA, Confluence, and basic SQL is a plus. Experience in preparing BRD, FRD, and working with Agile/Scrum methodology. Prior experience with ERP implementations for schools, colleges, or universities. Knowledge of statutory compliance and taxation applicable to educational institutions. Familiarity with EdTech platforms or academic CRMs. What We Offer: Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it! Join Serosoft today! Be a part of our dynamic team and help us build ERP systems that cater to the unique needs of educational institutions in the financial domain. Qualification : Bachelors degree in Finance /Accounting Business Administration, or a related field. MBA/PGDM preferred.