Contract Compliance Specialist Jobs in Hyderabad

Senior Analyst Controllership, Finance Locations: Hyderabad & Bangalore Company: Arcesium Company Overview Arcesium is a global financial technology firm helping the world s most sophisticated financial institutions tackle complex, data-driven challenges. Our innovative platform, built to anticipate risks and power transformational business outcomes, continues to redefine operational excellence in the investment management industry. With a solid market foundation and strong growth trajectory, Arcesium offers an intellectually stimulating environment, where proactive ownership, collaboration, and continuous learning are core to our success. About the Role We are looking for a dynamic and detail-oriented Senior Analyst Controllership, Finance to join our growing Finance team in Hyderabad or Bangalore. This role is ideal for a qualified Chartered Accountant with strong technical acumen in accounting, taxation, regulatory compliance, and financial controls. You will be responsible for ensuring the integrity and accuracy of financial records, maintaining strong internal controls, managing key audits, and ensuring compliance with statutory and regulatory frameworks. Key Responsibilities Financial Accounting & Reporting Drive accuracy and completeness of financial statements and month-end close processes. Ensure compliance with applicable accounting standards, including Ind AS, and corporate governance requirements. Taxation & Compliance Direct Taxation: Manage TDS payments and returns, advance tax, annual income tax filings. Handle income tax assessments and departmental correspondence. Indirect Taxation: Oversee monthly GST filings and payments, annual GST returns, and GST refund applications. Respond to GST notices and regulatory queries. Other Statutory Requirements: Ensure timely filings with ROC, RBI, SEZ, STPI, and compliance with the Companies Act and corporate laws. Maintain accurate documentation for inspections and audits. Internal Controls & Process Improvement Collaborate with internal teams to assess and strengthen internal financial controls. Conduct regular process reviews and feedback sessions to implement improvements. Prepare and maintain SOPs, RCMs, and key dashboard metrics. Stakeholder & Audit Management Serve as the point of contact for all external advisors on tax and compliance matters. Coordinate and support: Statutory audits Internal audits Tax audits IFC audits Other external/regulatory audits Treasury & Payables Oversee accounts payable processes and ensure timely, error-free vendor payments. Manage treasury operations, including cash flow forecasting, banking, and forward contracts. What You ll Need Qualifications & Experience Chartered Accountant (CA) with 4 6 years of post-qualification experience. Strong technical knowledge of: Indian Accounting Standards (Ind AS) Companies Act Direct and Indirect Taxation Skills & Tools Strong analytical mindset and a problem-solving approach. Hands-on experience with Oracle ERP (preferred). Excellent communication and interpersonal skills. A proactive team player with high attention to detail. Be part of a high-performing team tackling some of the most complex financial challenges. Enjoy a culture that values intellectual curiosity, autonomy, and inclusive collaboration. Work with a firm that truly values professional development and diverse perspectives. Equal Opportunity Employer Arcesium is committed to creating an inclusive work environment. We do not discriminate on any basis and encourage candidates from all backgrounds to apply. Qualification : Chartered Accountant (CA) with 46 years of post-qualification experience.

Job Summary: Senior Operations Specialist Location: Hyderabad, India Grade Level: 09 Department: Operations Group Division: S&P Global Ratings Role Overview: As a Senior Operations Specialist, you will act as the central point of coordination for office operations, employee engagement, and executive support in S&P Global s Hyderabad Orion office. Reporting to the site leader, you will ensure operational efficiency through calendar, travel, and logistics management while also driving site-level initiatives in collaboration with global teams. Key Responsibilities: Support senior leadership by managing calendars, travel, logistics, and expenses. Lead site-level initiatives including employee engagement programs, large-scale meetings, town halls, and office communication efforts. Coordinate cross-functional projects with HR, Finance, Facilities, Security, and Procurement. Manage vendor relations, procurement workflows, seating/headcount data, and office supplies. Oversee project and operations documentation, newsletters, and internal communication. Provide a point of continuity for visiting leaders and remote team members. Identify process improvements to enhance operational efficiency and compliance. Who You Are: Education: Bachelor s degree or higher. Experience: 4+ years in administrative, operations, or office management roles preferably in IT or financial services. Skills: Strong project coordination, stakeholder management, and multitasking abilities. Excellent written and verbal communication. Proficient in Microsoft Office Suite, with experience in Excel, PowerPoint, and tools like Tableau. Familiar with project management methodologies such as Agile or SCRUM. Soft Skills: High emotional intelligence, initiative, and ability to work independently and under pressure. Comfortable working with diverse, global teams and senior stakeholders. What You ll Gain: Exposure to executive operations and high-impact initiatives within a global organization. Career development through interaction with cross-functional teams and senior leaders. A role that blends strategic thinking, operational oversight, and employee engagement. Access to best-in-class benefits and professional growth tools. About S&P Global Ratings: S&P Global Ratings is the leading provider of credit ratings, research, and sustainable finance opinions. We deliver independent insights that help businesses, governments, and institutions make decisions with clarity and confidence. As part of S&P Global, we empower global markets with data-driven intelligence. Qualification : Bachelors degree or higher.

Job Opening: Process Knowledge Management Specialist Location: Hyderabad | Full-Time About the Role The Process Knowledge Management (PKM) Specialist will act as a subject matter expert for authoring and updating Emerson DeltaV PKM process templates, process recipes, and associated master data. The primary responsibility is to ensure that Process Recipes within DeltaV PKM are successfully and compliantly designed, developed, deployed, and supported to maximize business benefits, aligning with enterprise business process and technical standards. DeltaV PKM is a new capability being developed by Emerson. This role offers the opportunity to work closely with the Emerson development team, shaping the future direction of the product. Primary Responsibilities Support DeltaV PKM training, collaboration, benefit realization, and standardization while adhering to standard processes, cGMP regulations, SOPs, and global business processes. Identify and implement continuous process improvement opportunities to enhance system performance and user experience. Assist in defining and implementing an SDLC strategy that supports the flexible use of DeltaV PKM capabilities across the development spectrum. Sustain Process recipes and master data, combining knowledge of manufacturing processes with DeltaV PKM capabilities and standards. Execute appropriate change control and life-cycle actions to ensure that the DeltaV PKM system remains in a state of control and compliance. Collaborate with teams to troubleshoot and resolve user issues efficiently, ensuring quality decisions and regulatory compliance. Provide assurance on quality systems and regulatory standards, supporting development teams and their respective quality units in fostering quality decisions. Education Bachelor s Degree and at least 5+ years of relevant experience with life sciences systems or 7+ years of relevant experience in life sciences systems. Required Experience and Skills Proven track record of analytical skills, problem-solving abilities, and attention to detail. High personal integrity, credibility, and energy with the ability to work independently and in a team environment. Excellent communication and influencing skills while working with global stakeholders (North America). Strong written and verbal communication skills, with a minimum of five (5) years of experience in a production-regulated industry. Strong understanding of manufacturing principles and processes (preferably Biologics) and ability to translate manufacturing requirements into Automation/Digital Solutions. Preferred Experience and Skills Knowledge of SAP. Knowledge of Pharmaceutical Technology Transfer processes. Be part of a dynamic, innovative company shaping the future of Process Knowledge Management. Work with cutting-edge technology in a regulated industry, contributing to significant advancements in life sciences. Collaborate with a team of dedicated professionals who value integrity and quality in everything we do. Emerson is a leader in life sciences and process control technology. We are committed to developing innovative solutions that drive global success in the manufacturing of life-saving products. Our team s collective efforts help bring critical advancements to the world of healthcare. Qualification : Bachelors Degree and at least 5+ years of relevant experience with life sciences systems or 7+ years of relevant experience in life sciences systems.

Cx Compliance L&D Specialist At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. Cx Compliance L&Dprovides end to end learning services, and management for all first line of defense compliance processes, including Transaction Monitoring, Enhanced Due Diligence, Screening and Complaints. The team is responsible for the design, development, implementation and evaluation of all learning deliverables spanning new hire/cross skilling, change management and performance improvement. What you ll be doing (ie. job duties): You should have a strong understanding of regulatory and legal requirements related to compliance, such as: Transaction Monitoring, Sanctions, Anti-Money Laundering, and/or privacy. You will support the Compliance TMS training program: enabling the team s strategic vision by designing and developing content, ongoing deployment and maintenance of the program, measuring program success, and soliciting feedback for future iterations. You will own pulling and analyzing metrics related to your training program You will support ad hoc projects and initiatives for the Compliance training team You will ensure your training program is aligned with regulatory and legal requirements You will maintain multiple training program asset types: elearning courses, instructor led resources, nesting process documents/trackers, training calendars, etc. You will collaborate with multiple internal teams (Workforce Management, VendorManagement, Operations, Compliance etc) for training program feedback, to obtain required sign-offs, and for support with ongoing training deployments You will manage multiple projects and deployments simultaneously, owning all aspects of resource coordination, timelines, deliverables, and goals. You will work in tools like: Articulate, Docebo, Jira, Looker, Slack, and Gsuite products. What we look for in you (ie. job requirements): Proven track record of successfully managing complex projects with multiple stakeholders and delivering high-quality results within deadlines. Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization. Experience with instructional design methodologies, e-learning tools, and learning management systems. Strong analytical and problem-solving skills, with the ability to identify training needs, evaluate training effectiveness, and recommend improvements. Ability to work independently and as part of a team, with a high level of self-motivation and accountability. Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines.

Senior Specialist Legal Company Overview Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development. Arcesium seeks a highly motivated individual to join our Legal & Compliance team in Hyderabad as Senior Specialist Legal and work on contracts, legal documentation, and legal research. The candidate will play a role in supporting the efficient management and analysis of our contracts, ensuring compliance, and in-turn facilitating effective decision-making within the organization. What You'll Do Support the team on various legal aspects of contract management and applicable regulatory requirements. Review, negotiate, and maintain confidentiality/non-disclosure agreements with potential counterparties and vendors, as well as agreements for goods and services. Maintain knowledge of the Company's policies, procedures, and guidelines and propose changes to ensure compliance with applicable employment and labour law requirements. Work closely with all stakeholders to ensure appropriate awareness of Company s legal requirements and framework. Create contract abstracts and summaries, as needed. Proactively audit processes, practices, and documents to identify gaps/improvement areas. What You ll need: LLB from a reputed institution. LLM (preferred, not mandatory). 2 to 5 years of experience working in an in-house legal team. Strong analytical skills, problem-solving skills, and attention to detail. Strong interpersonal skills with a collaborative attitude. Excellent oral/written communications skills. Strong aptitude for drafting/editing and strong writing/editing experience. Qualification : LLB from a reputed institution. LLM (preferred, not mandatory).

Tezo: Digital & AI Solutions Provider Tezo is a next-generation Digital & AI solutions provider with a proven track record of delivering remarkable outcomes for our customers. We create exceptional digital experiences using cutting-edge analytics, data expertise, and technology. Join us to be part of a team that leverages innovation and digital excellence to shape the future. Job Title: Entra Specialist Employment Type: Full-Time Job Summary: We are seeking an Entra Specialist with deep expertise in Microsoft Entra (formerly Azure AD) for Enterprise Applications, Application Registration, API Management, and Application Integration. The ideal candidate will possess a strong understanding of Single Sign-On (SSO), certificates, tokens, and identity management. Experience with Azure API Management, Azure Logic Apps, Webhooks, and automation will be an added advantage. Key Responsibilities Entra Enterprise Applications: Manage and configure enterprise applications within Microsoft Entra. Implement, troubleshoot, and optimize application access policies for secure and efficient operations. Application Registration & Integration: Handle Entra Application Registration and management across various workloads. Configure and manage OAuth 2.0, OpenID Connect, and SAML for application authentication. Set up and manage API permissions, app roles, and consent frameworks. Ensure seamless integration of applications with Microsoft Entra ID and third-party services. API Management & Security: Manage application API permissions, authentication, and authorization. Implement secure access mechanisms using tokens, certificates, and federated authentication. Collaborate with development teams to ensure secure API communication between applications. SSO, Certificates, & Tokens: Configure and manage Single Sign-On (SSO) across multiple applications. Implement and maintain certificate-based authentication for secure communication. Manage token lifecycles, refresh mechanisms, and security policies for application authentication. Identity & Access Management (IAM): Assist in managing Entra identities, groups, and role-based access control (RBAC). Ensure compliance with security best practices for identity and access management (IAM). Nice to Have: Experience with Azure API Management for centralized control and security of APIs. Working knowledge of Azure Logic Apps, Webhooks, and automation for workflow and process automation.

Join Amgen s Mission of Serving Patients At Amgen, you ll be part of something bigger driven by our shared mission to serve patients with serious illnesses. Since 1980, we ve been pioneering biotech innovations, focusing on oncology, inflammation, general medicine, and rare disease.Join us to help make a lasting impact on patients lives while transforming your career. Case Management QA Vendor Associate What You Will Do: As a Case Management QA Vendor Associate, you will play a vital role in ensuring the quality and compliance of global case intake and processing activities. You will oversee vendors, manage case quality, and ensure adherence to regulatory requirements while supporting inspections, audits, and continuous improvement initiatives. Key Responsibilities: Monitor and ensure vendors deliver high-quality Individual Case Safety Reports (ICSRs) that meet global regulatory standards. Act as the US/EU local safety office and primary FDA/EMA point of contact for safety reporting. Provide training and resources to vendors to maintain compliance and quality. Perform quality control reviews, trend analysis, and generate reports on case quality. Manage vendor case processing timelines for adverse event intake, triage, and submission. Support inspections, audits, and CAPA (Corrective and Preventive Action) activities. Assist in Periodic Aggregate Safety Reports (PASR) processes and maintain a state of inspection readiness. Collaborate with local safety offices and attend vendor management meetings. Analyze QC trends and recommend improvements. Support onboarding and offboarding of vendor staff. What We Expect of You Basic Qualifications: Bachelor s degree with 3 years of related experience, or Associate s degree with 5 years of related experience, or High school diploma/GED with 7 years of related experience Previous experience in managing teams, projects, or resource allocation Preferred Skills: Knowledge of global pharmacovigilance regulatory requirements Proficiency in safety case processing and experience with global safety databases Strong communication skills, attention to detail, and experience supporting audits/inspections Proficiency in Microsoft Word, Excel, PowerPoint, Project, and Outlook What You Can Expect from Us Amgen is committed to supporting your professional growth and well-being with a collaborative, science-driven culture and a competitive Total Rewards Plan aligned with industry standards. Equal Opportunity Amgen is an Equal Opportunity Employer and embraces diversity. We provide reasonable accommodations for individuals with disabilities throughout the application process.

Summary The Senior eCompliance Specialist is responsible for providing Quality Assurance oversight and guidance with regard to computerized systems validation (CSV), operating within the framework of regulations (GxP, 21CFR11, etc.) and requirements defined in the Novartis Quality Manual and global procedures. Sr. eCompliance Specialist provides the needed operational support such as approving the GxP impacted changes, Periodic Review Reports, deviations, etc.. Provides the guidance to the project and operations team on the CSV related topics and related information. Reviews and/or approves the global Computerized Systems key validation deliverables as a part of the eCompliance support to the GxP projects About the Role Key Responsibilities: • Quality oversight of Project and operational activities of GxP systems (e.g.: changes, Periodic Reviews, deviations, etc.) Provide needed support to meet the applicable Novartis and regulatory requirements for GxP regulated computerized systems projects. • Point of Contact for all CSV related matters for GxP Computerized Systems and act as an interface between IT and Business for eCompliance topics in relation to GxP classified Computer Systems promoting a Quality Culture. • Review and approve project related documents for GxP relevant systems including determination of GxP applicability for all GxP and non-GxP relevant systems. • Establish trusted partnership with assigned IT Function with understanding of business drivers, and provide the needed day to day operational support. • Review and approve the GxP impacted deviations, ensure appropriate CAPA are implemented. • Contribute for the preparation of VMP and execute the plan for the systems associated with the respective functions. • Review and approve the Periodic Review Reports for the GxP computerized systems and the associated gaps within CAPA Management System. • Perform supplier qualification assessment activities • Provides audit support as assigned and in case of CAPAs, provides the required Quality support Essential Requirements: • GXP relevant computerized systems are developed, implemented and maintained according to the Novartis requirements. • On time review and approval of changes, deviations & periodic review reports for the GxP computerized systems. • Documentation supporting eCompliance and CSV requirements is in place, maintained up-to-date and can be presented during audits and inspections without delays and issues • Gaps in eCompliance and CSV activities are proactively identified, escalated and the development of mitigation plans supported. • Client/stakeholder satisfaction and corresponding feedback Desirable Requirements: • 5-10 years of overall experience, and a minimum 4 years of relevant experience in the Pharmaceutical Industry within particular in regulated functions such as IT Quality and Compliance • Good understanding of global regulations and Health Authorities expectations governing computerized systems (CSV, Part 11, etc.) • Good experience in the development, implementation and lifecycle management of computerized systems in regulated environments • Experienced in the operational management of GxP solutions including its related technologies to support the operation • Experience in GxP supplier qualification activities • Good understanding in system application management, its Quality support approach and industry best practices (ITIL, ITSM, etc.) • Experienced in the development, implementation and lifecycle management of key computerized systems in the Pharmaceutical Development, Manufacturing, Quality, Commercial and Infrastructure space • Successful cross-divisional/functional work with complex international teams • Ability to adjust to multiple demands, shifting priorities and unexpected events while maintaining a positive work attitude • Ability to effectively interact and present to Management • Ability to influence without hierarchical authority and build trusted partnerships • Self-starter with experience in initiating and delivering projects and processes • Excellent communication, negotiation, facilitation, and interpersonal skills Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Job Title: Senior Customer Service Representative Location: Hyderabad Function: Customer Service Reporting To: Customer Service Leader Company: DuPont About DuPont: At DuPont, we are driven by our purpose: to empower the world with essential innovations that help people and the planet thrive. Whether it's delivering clean water to over a billion people, enabling sustainable transportation through cutting-edge materials, or protecting workers across the globe, we work on the things that truly matter. Join us and be part of something bigger. Role Overview: As a Senior Customer Service Representative, you will manage the end-to-end Order-to-Cash (OTC) process for a specific line of business. Acting as the primary point of contact for customer interactions, your role is critical to ensuring service excellence, order fulfillment, and stakeholder collaboration. Key Responsibilities: Order Management & Fulfillment Handle diverse order types: stock, resale, indent sales, BOND sales, and high sea sales. Ensure timely and accurate processing in SAP, from order entry to invoice generation. Performance & Process Excellence Analyze service standards to meet evolving customer requirements and improve functional KPIs. Lead and drive continuous improvement initiatives across the OTC process. Supply Chain Coordination Monitor and track open/pending orders. Engage with supply chain teams to ensure on-time delivery and proactive order updates. Sales Alignment & Forecasting Compare actual vs. forecasted sales and coordinate with sales teams to address gaps. Support demand planning by providing order visibility and customer insights. Stakeholder Engagement Collaborate with internal teams: Sales, Supply Chain, Finance, Credit, Logistics, and Tax. Act as an escalation point for complex issues from CSRs, customers, or business units. Customer-Centric Activities Manage customer complaints, returns, and issue resolution in line with company policies. Lead customer onboarding and manage timely updates to customer master data. Digital & Compliance Leadership Drive the e-commerce enablement journey, achieving functional adoption and KPIs. Ensure all customer-facing operations comply with SOX, tax, and accounting standards. Qualifications & Experience: Education PGDM / MBA in Operations or Supply Chain Management Experience Minimum 7+ years in Order Fulfillment, Customer Service, or International Supply Chain. Solid understanding of commercial processes and GST. Hands-on experience with SAP (Order Processing Module). Exposure to Salesforce or Service Cloud platforms (preferred). Strong skills in MS Office, especially Excel. Core Competencies Excellent interpersonal and stakeholder communication skills. Analytical mindset with strong problem-solving and escalation management abilities. Customer-focused with a commitment to continuous service improvement. Work at a purpose-led, innovation-driven company with global impact. Collaborate with world-class professionals and industry leaders. Build a meaningful career in an inclusive, dynamic, and supportive work environment. Qualification : PGDM / MBA in Operations or Supply Chain Management

Job Title: Associate Customer Service Representative Location: Hyderabad Function: Customer Service Reporting To: Customer Service Leader Company: DuPont About DuPont: At DuPont, we empower the world through essential innovations. Whether it's delivering clean water to over a billion people, enabling sustainable tech for smart devices and electric vehicles, or ensuring the safety of workers globally we work on things that truly matter. Join us to make a real impact. Position Overview: As an Associate Customer Service Representative, you will manage the end-to-end (E2E) Order-to-Cash (OTC) process for your assigned business line. You ll act as the key liaison between customers, internal stakeholders, and external partners, ensuring smooth and timely order execution while upholding service excellence. Key Responsibilities: Order & Process Management Handle diverse order types: stock & resale, BOND sales, and high sea sales, adhering to standardized customer service processes. Execute all order lifecycle stages in SAP, from order entry through invoice generation. Cross-Functional Collaboration Work closely with teams across Supply Chain, Finance, Credit, Logistics, Tax, and 3PL providers. Support sales teams by reconciling forecasts vs. actual sales and ensuring order fulfillment is aligned with sales targets. Delivery & Issue Management Monitor open orders and coordinate with Supply Chain to ensure timely deliveries. Address customer complaints and return requests, ensuring compliance with complaint management policies and delivering quick resolution. Customer Engagement Serve as the primary point of contact for B2B customers, OEMs, and channel partners. Manage customer onboarding and maintain master data, ensuring timely updates based on requests. Operational & Compliance Oversight Drive effective execution of rebate, discount, and credit note programs. Ensure all commercial activities align with SOX compliance, accounting, and GST/tax guidelines. File and manage documentation in line with internal control and audit protocols (SOX/CRIM). Digital Enablement Support the organization s E-commerce transformation journey, ensuring functional KPIs are met. Qualifications & Experience: Education Graduate in any discipline (required) PG Diploma / MBA in Operations or Supply Chain Management (preferred) Experience 5+ years of experience in Order Fulfillment or Supply Chain. Proficient in SAP (Order Management module). Working knowledge of GST, commercial practices, and basic accounting. Familiarity with Service Cloud/Salesforce (preferred). Core Competencies Strong communication and interpersonal skills. Effective problem-solving and complaint handling capabilities. Proficiency in MS Office (Excel, Outlook, PowerPoint). Strong attention to detail and documentation accuracy. Team player with ability to collaborate across global functions. Be part of a purpose-driven, global organization making a real-world impact. Collaborate with world-class professionals in a diverse and inclusive environment. Drive innovation and operational excellence through meaningful work. Qualification : PG Diploma / MBA in Operations or Supply Chain Management

Job Opening: Senior Content Specialist Location: Hyderabad | Full-Time About Kore.ai Kore.ai is a globally recognized leader in the conversational AI space, helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Our no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from sectors such as banking, insurance, healthcare, telecom, retail, manufacturing, and more, serving over 100M consumers and 500,000+ employees worldwide. With billions of interactions automated using AI-powered technology, we ve helped save over $500M for these companies. Our AI-first no-code platform includes solutions like SmartAssist (AI-first cloud contact center), BankAssist (AI-powered virtual assistant for retail banking), and others that optimize customer, employee, and agent experiences. Recognized by leading technology analysts like Gartner, Forrester, IDC, and others, we are a rapidly growing company and have recently secured Series C funding of $73.5M. About the Role In this role, you'll create a wide variety of content, from long-form blogs and whitepapers to short-form content like social media posts and infographics. You ll collaborate with product, customer success, and research teams to translate technical insights into valuable, educational, SEO-rich, and thought-provoking content that connects customer challenges with our solutions. Key Responsibilities Create high-impact content: Develop long-form assets (blogs, whitepapers, guides) and engaging short-form content (infographics, social media posts) that captivate our audience. Translate technical concepts: Understand our product s technical aspects and craft content that highlights customer pain points and business value. Leverage research & insights: Use customer stories, industry reports, and data-driven research to enrich content with credibility and depth. Drive thought leadership & engagement: Develop content that sparks discussions, educates audiences, and enhances brand authority in the industry. Optimize for SEO & discoverability: Write content that balances storytelling with keyword optimization to improve search rankings and organic reach. Collaborate cross-functionally: Work closely with product marketing, demand generation, and sales teams to align content with business goals and customer needs. Qualifications & Skills 5+ years of experience in content creation, marketing, or a related field. Proven experience in writing both long-form and short-form content that aligns with SEO best practices. Strong ability to understand and simplify complex technical concepts for diverse audiences. Exceptional writing, editing, and proofreading skills with a focus on clarity, style, and tone. Experience in creating content for a B2B audience, preferably in technology or AI sectors. Ability to collaborate with cross-functional teams to ensure content aligns with business goals and drives customer engagement. Work at the forefront of conversational AI technology, innovating for global enterprises. Join a rapidly growing company recognized by leading technology analysts in AI and automation. Be part of a passionate, diverse team driving AI innovations to enhance customer experiences worldwide. Founded in 2014 by serial entrepreneur Raj Koneru, Kore.ai is headquartered in Florida, USA, with additional offices in India, the UK, Germany, Korea, and Japan. We re a diverse team of 500+ professionals, led by seasoned leadership with a mission to push AI innovations to the next level and serve customers worldwide.

Position Title: Employee Experience & Retention (EE&R) Manager About Firstsource: Firstsource Solutions Limited, part of the RP-Sanjiv Goenka Group, is a leading provider of transformational solutions spanning the customer lifecycle in sectors including Healthcare, Banking & Financial Services, Communications, Media & Technology, and more. Through our 'Digital First, Digital Now' approach, we help organizations reinvent operations and reshape business models, delivering valuable moments that matter and gaining competitive advantage. We have a global presence across the US, the UK, India, the Philippines, Australia, Mexico, and South Africa, supporting over 100 top global brands, including several Fortune 500 and FTSE 100 companies. Position Purpose: The Employee Experience & Retention (EE&R) Manager is tasked with overseeing all aspects of Employee Experience and Retention within the aligned process. This role ensures the effective execution of EE&R initiatives within agreed timeframes, supporting the achievement of high employee engagement, retention, and satisfaction throughout the process. Key Responsibilities: Employee Relationship Management & Communication: Employee Relations Support: Act as the primary point of contact for EE&R-related matters, handling queries and grievances effectively and providing ongoing employee relations counsel. Policy Communication: Conduct policy sessions during induction, training, and as part of regular Business-As-Usual (BAU) refreshers. Visibility & Engagement: Maintain a consistent and visible presence on the operations floor to foster employee engagement. Reward & Recognition Management: Lead and manage the Reward and Recognition program, addressing concerns and ensuring timely recognition. Employee Support: Provide assistance to employees and teams by implementing EE&R interventions when necessary. Survey Execution: Ensure the timely execution of ESAT, Dipstick, and 360 surveys, acting on the insights to address any concerns and improve employee satisfaction. Policy Updates: Communicate any policy, procedure, or process changes to relevant stakeholders in the process. Corporate Social Responsibility (CSR): Drive CSR initiatives within the team, fostering a sense of community and purpose. Engagement Activities: Organize fun activities and team-building events to maintain a positive, engaging work environment. One-on-One and Skip-Level Meetings: Regularly meet with Team Leaders, Managers, and employees to address concerns, provide HR updates, and gather feedback. Career Progression & Performance Management: Performance Management Execution: Ensure the smooth execution of the Performance Management Process (annually, bi-annually, and monthly). Internal Job Postings (Lateral Moves): Manage and facilitate internal job postings, supporting employee mobility within the organization. Promotion and Assessment: Organize and manage assessment centers to promote advisors to the next level. Career Development Support: Provide guidance and support for employee career growth and development opportunities. Compliance: Increments & Promotions: Ensure timely handling of employee increments and promotions in alignment with lifecycle approaches. Confirmation Process: Oversee the employee confirmation process after six months of service, ensuring timely and accurate documentation. Payroll Coordination: Collaborate with payroll teams to ensure timely receipt of payroll inputs, sign off, and review before submission to vendors. Background Checks & Compliance: Follow up on background checks and ensure appropriate actions are taken for any unfavorable reports. Headcount & Attrition Reports: Own the preparation of weekly headcount and attrition reports, ensuring accuracy and timeliness. Audit Support: Provide necessary support for effective audits and ensure compliance with organizational standards and regulations. Qualifications & Skills: Communication Skills: Excellent interpersonal and communication skills for effectively managing relationships, engaging with employees, and resolving issues. Organizational Skills: Strong time management and organizational skills, with the ability to prioritize tasks and manage multiple responsibilities efficiently. HR Expertise: Deep understanding of HR policies, employee relations, performance management, and compliance requirements. Conflict Resolution: Proven ability to manage grievances, conflicts, and sensitive employee matters with professionalism and discretion. Employee Engagement: Experience in designing and implementing employee engagement initiatives and activities. Team Collaboration: Ability to work collaboratively with Team Leaders, Managers, and other HR teams to drive results. Compliance Knowledge: Understanding of payroll, background checks, and audit processes, ensuring adherence to compliance standards.

Join Amgen s Mission of Serving Patients At Amgen, you re part of something bigger our shared mission to serve patients with serious illnesses drives everything we do. Since 1980, we ve been pioneers in the biotech industry, focusing on Oncology, Inflammation, General Medicine, and Rare Diseases, helping millions of patients live longer, fuller lives. Amgen remains on the cutting edge of innovation, combining biology and technology with human genetic data to push beyond what s possible today. Specialist IS Engineer What You ll Do As a Specialist IS Engineer, you will develop and implement the next generation of pharmacovigilance platforms while supporting existing technologies. This includes designing, developing, and deploying complex software solutions while mentoring junior developers. You ll collaborate with cross-functional teams to deliver high-quality, scalable solutions that ensure system reliability and innovation in safety systems. Key Responsibilities Design, develop, and deploy solutions for pharmacovigilance systems to enhance adverse event intake and distribution. Ensure technical implementation aligns with GxP validation processes and IS Change Control standards. Collaborate with partners to prioritize system enhancements and new functionalities for safety systems. Develop innovative solutions using Generative AI and large language models (LLMs) like OpenAI GPT for improved decision-making and efficiency. Rapidly prototype and translate concepts into working code. Drive automation and process improvements within the drug-safety ecosystem. Conduct code reviews and maintain technical documentation for architecture, design, deployment, and disaster recovery. Lead technical root cause analyses and collaborate with software vendors to resolve system-related issues. Basic Qualifications Master s Degree with 4 6 years of experience, or Bachelor s Degree with 6 8 years of experience, or Diploma with 10 12 years of experience in Computer Science, Software Development, or a related field Required Skills Must-Have: Proficiency in SQL, Databricks, and data modeling concepts Experience in Python or JavaScript and reporting tools like Power BI or Tableau Familiarity with PV terminologies and regulatory compliance Hands-on experience with SDLC, ETL tools (Informatica, Databricks), and API integrations (MuleSoft) Strong problem-solving skills, collaborative mindset, and effective communication Knowledge of ITIL processes and GxP validation Nice-to-Have: Experience with COTS Pharmacovigilance Platforms (e.g., Argus) Cloud experience with AWS or Azure Knowledge of AI, Machine Learning (ML), Natural Language Processing (NLP) Professional certifications such as SAFe Agile Software Engineer or SAFe for Teams Soft Skills Strong verbal and written communication skills Analytical and problem-solving mindset Ability to collaborate with global, virtual teams Initiative-driven with an ownership mindset Adaptability and resilience in ambiguous situations What You Can Expect Amgen offers a collaborative, science-driven culture and comprehensive benefits, including competitive salaries, professional growth support, and a focus on your well-being. Shift Information: This role may require working late shifts, with potential for evening or night schedules based on business needs. Apply now to make a real difference in the lives of patients while transforming your career at careers.amgen.com. Equal Opportunity Employer: Amgen is committed to creating a diverse and inclusive environment. We provide reasonable accommodations to individuals with disabilities.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. Role: Consultant Specialist Key Responsibilities: Requirement Analysis: Analyze and finalize business requirements, estimate effort and schedule, and lead sprint planning sessions with well-defined user stories and story points. Impact Analysis: Identify dependencies and blockers, prepare remediation plans, and collaborate with teams across business lines to address impact and required changes. Design: Develop and review technical design to align with department and organizational objectives. Address issues in advance with relevant teams. Coding: Develop and review code based on specifications, adhering to defined coding standards and best practices. Reviews: Conduct design, code, test plan, and test result reviews. Ensure quality of deliverables, address defects, and ensure adherence to outlined processes and practices. Testing: Engage with source and downstream interface teams to deliver well-structured, maintainable, and fully tested systems within time and budget. Implementation: Conduct release planning sessions at the end of each sprint, prepare and review the plan for implementation, and ensure smooth execution of releases. Support: Provide post-implementation support and participate in 24x7 on-call duties, taking ownership of fixing production events. Audits: Ensure compliance with SOX and other audit requirements, and conduct sprint reviews and retrospectives. Maintain documentation for team processes, best practices, and software run books. Collaboration & Adaptability: Work with a globally distributed cross-functional team to build customer-centric products. Embrace changing requirements to provide competitive advantages for our customers. Requirements: To be successful in this role, you should meet the following criteria: Experience: 8-10 years of IT experience, including extensive hands-on experience with React JS, JavaScript, CSS, HTML, Python, and Flask Web Framework. Full Stack Expertise: Proficiency as a Full Stack Engineer, with hands-on experience in React JS/JavaScript and bridging the gap between frontend and backend development. Technical Skills: Strong experience with Oracle/SQL, architecture and design, and end-to-end coding and application development. Stakeholder Management: Experience managing stakeholders across business, architecture, infrastructure, and IT. Production Support: Prior experience in 24x7 on-call support and ensuring continuous operation and issue resolution in production environments. Agile & DevOps: Familiarity with Agile methodologies (Scrum, Kanban, Sprints) and DevOps practices. Regulatory & Compliance: Knowledge of regulatory issues and internal controls, ensuring adherence to compliance policies. Documentation & Delivery: Ability to prepare design documents, analyze requirements, and deliver solutions on schedule while adhering to engineering and quality standards. At HSBC, you'll be part of a dynamic environment that offers continuous professional development, flexible working options, and a collaborative culture. Join us to be part of a global organization where your contributions will make an impact.

If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive, economies to prosper, and ultimately helping people fulfill their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. Role: Consultant Specialist Key Responsibilities: Collaboration & Delivery: Collaborate with the Qualtrics Product Owner (HR Employee Listening), HR Technology, Agile Lead, and/or Scrum Master to deliver the Qualtrics product backlog. Capture, analyze, and document business processes to ensure alignment with business needs. Participate in the design of solutions to address business requirements and configure solutions using the Qualtrics platform. End-to-End Solution Delivery: Work with wider HR Tech teams to deliver end-to-end technical solutions, including integration and embedded surveys. Develop excellent platform knowledge through self-learning, training courses, and collaboration with professional services teams. Actively participate in the Qualtrics Pod, addressing system defects, delivering service requests, managing development changes, performing upgrades/patching, and proactively monitoring system health and performance. Testing & Compliance: Test configurations to ensure they meet requirements and quality standards. Align with HSBC development standards and best practices, including Agile delivery and Release Management controls. Write appropriate functional and technical documentation for all deliveries. Continuous Improvement: Identify opportunities for continuous improvement, focusing on user experience, security, quality, error detection, and performance enhancements. Requirements: To be successful in this role, you should meet the following criteria: Experience: Experience working with the Qualtrics platform or similar SaaS survey/employee experience technology. Background in data or statistical analysis. Proven success within a DevOps and Agile team environment. Experience in software development and/or application configuration. Experience working in a multi-cultural environment with the ability to adapt to different cultures. Experience of working in virtual, geographically dispersed locations and timezones. Technical Skills: Experience with core IT Service Management processes, including Incident Management, Problem Management, and Release Management. Experience of producing technical specifications and documentation. Knowledge of SaaS technology, APIs, and integration technology. Familiarity with the Qualtrics platform functionality, configuration, support resources, and roadmaps. Additional Skills: Strong analytical and problem-solving skills. Strong interpersonal and communication (oral and written) skills. Skilled in creative and lateral thinking. Excellent influencing, persuasion, and negotiation skills in workshops and presentations. Advanced skills in MS Excel, PowerPoint, Word, and Visio (or similar tools). At HSBC, you'll be part of a dynamic environment that fosters continuous professional development, offers flexible working options, and promotes a collaborative culture. Join us to be part of a global organization where your contributions will make a meaningful impact.

Position Title: Specialist, HR Operations Location: Hyderabad Hitech City. Department: Human Resources Reports to: Manager, DA, HR Operations This position is office based Job Summary: We are seeking an experienced HR Operation Specialist to join our HR Operation team in Hyderabad. The ideal candidate will be responsible for delivering local operational HR tasks, ensuring compliance and operational excellence, while also supporting various business transformation projects. Key Responsibilities: Manage and execute employee life cycle BAU tasks, ensuring timely and accurate delivery in accordance with established standards and compliance requirements Support and contribute to local business transformation projects, as well as regional and global HR initiatives. Collaborate effectively with local suppliers to ensure high service quality and operational efficiency. Prepare appointment letters and manage probation assessments. Issue movement letters and handle offboarding processes, including full and final settlements. Administer leave systems and prepare various letters (e.g., salary increments, retention). Support flexible benefits and statutory audits. Ensure timely execution of HR tasks while maintaining compliance with local legal requirements. Maintain accurate records and documentation related to HR operations. Behavioral Competency Expectations: Effective and efficient time management, organizational and interpersonal skills, conflict management and problem-solving skills. Strong communication, both written and verbal in English & local language will be value addition to this role. Positive mindset, growth mindset, capable of working independently and being self-driven Required Qualifications, Skills & Experience Minimum of 5 years of working experience in HR Operations specifically supporting the Indian market Strong understanding of local HR regulations and practices Project experience in HR transformation initiatives Experience with Workday or similar HR systems is preferred Demonstrate sense of urgency, can prioritize tasks to meet deadlines Experienced in working with cross country and cross function team Strong analytical and problem-solving skills Proficiency in Microsoft Office Suite Educational Requirements: Minimum Bachelor's degree required Qualification : Minimum Bachelor's degree required

Position: Senior Account Manager - Campus Operations Location: Onsite at Campus, Hyderabad Experience: 5-8 years | Full-Time Company Overview: Our vision is to be the leading EdTech company transforming engineering colleges across India. We strive to ensure every engineering student receives a holistic, industry-relevant education that boosts skills and employability. We empower students by bridging the gap between academia and industry, shaping the next generation of skilled professionals who will drive the nation s progress. About the Role: If you believe that colleges are more than classrooms that they can be launchpads for careers this is your mission. As a Senior Account Manager - Campus Operations, you will be the face of byteXL on campus, deeply embedded within the college ecosystem. You ll build meaningful relationships, drive cultural change, mentor students and educators, and ensure smooth operations, all while solving real-time challenges hands-on. What You'll Own: Campus Ownership: Represent byteXL on campus available, approachable, and proactive. Live on-premises and integrate fully into the college ecosystem. Embody byteXL s values consistently in your daily interactions. Learning Outcomes and Educator Enablement: Observe classrooms, track platform usage, and provide actionable feedback to educators. Mentor educators to maintain high standards of punctuality, engagement, and delivery. Foster a culture of continuous improvement in teaching quality and student outcomes. Plan classes and optimize educator schedules for smooth operations. Student Success and Mentorship: Act as a mentor to students listen, support, and guide their growth. Analyze student performance data to identify gaps and coordinate improvements. Identify and nurture curious students, encouraging deeper learning journeys. Organize student events, coding challenges, and workshops in collaboration with industry partners. Stakeholder Management: Manage relationships with college leadership including Deans, TPOs, and HODs. Share governance reports, conduct performance reviews, and manage expectations diplomatically. Lead contract renewals with confidence and clarity. Represent byteXL in all interactions, from casual conversations to high-stakes discussions. Strategic and Cultural Leadership: Scout and recommend talented trainers and future account managers. Drive cultural transformation across the educator community. Continuously improve processes and resolve operational challenges. Maintain emotional resilience and curiosity to thrive in a fast-paced environment. What Makes You a Great Fit: 5-8 years experience in account management, operations, or education strategy. Strong interpersonal skills able to inspire educators, earn student trust, and influence senior leaders. Comfortable working with data able to analyze numbers and extract meaningful stories. Proven track record of managing projects end-to-end with 24/7 accountability. A doer, thinker, and storyteller able to shift seamlessly between roles as needed. Bonus Points If You: Have experience in EdTech or managing large-scale educational programs. Have coached or mentored students before. Can tell compelling stories to students, educators, and college boards. Have solved coding problems on platforms like ours just for fun. Enjoy pushing the boundaries of what s possible on campus.

Job Title: Regional Manager Core Diagnostics Locations: Hyderabad Experience Required: 2 4 Years Industry: In Vitro Diagnostics (IVD) / Healthcare / Medical Devices Employment Type: Full-Time Job Overview We are looking for an ambitious and results-driven Regional Manager to lead sales and business development efforts for our Core Diagnostics division across Hyderabad and Ahmedabad regions. The ideal candidate will have a strong background in IVD sales, relationship management, and regional business expansion, with the ability to drive growth in a competitive diagnostics market. Key Responsibilities Drive sales growth and achieve revenue targets for the Core Diagnostics product line in the assigned region. Build and maintain strong relationships with hospitals, diagnostic labs, and channel partners. Identify new business opportunities and expand market presence in the IVD and healthcare diagnostics sector. Develop and implement territory-specific sales strategies and account plans. Conduct regular product presentations, demos, and training for clients and internal stakeholders. Collaborate with the marketing, technical, and operations teams to ensure smooth execution of regional strategies. Monitor competitor activities and market trends to identify challenges and areas for improvement. Maintain accurate and timely sales data in CRM tools and provide regular reports to senior management. Qualifications & Skills Education: Degree in Medical Laboratory Technology (MLT), Biomedical Engineering, or Pharmacy. Experience: Minimum 2 years of proven experience in IVD sales, preferably in a regional or field role. Strong knowledge of diagnostic instruments and reagents. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and manage a regional territory effectively. Willingness to travel extensively within the assigned geography. Key Competencies Strategic account management Field sales and territory development Product knowledge in clinical diagnostics/IVD Goal orientation and performance-driven mindset Customer relationship and stakeholder engagement Work with a leading name in the IVD and diagnostic industry Opportunity to make a significant impact in a growth-focused environment Competitive compensation and performance-based incentives Collaborative culture with training and development support Apply now and help shape the future of diagnostic healthcare in India. Qualification : Degree in Medical Laboratory Technology (MLT), Biomedical Engineering, or Pharmacy.

Accountant / Senior Accountant Prepaid Accounting Finance | Hyderabad, India | Full-Time Join Salesforce s Controllership SSC Team and Drive Compliance & Accounting Excellence At Salesforce, our Controllership Shared Services Center (SSC) thrives in a dynamic, fast-paced environment where collaboration and attention to detail are key. We re seeking an experienced Accountant / Senior Accountant to support the Compensation & Benefits Compliance and Accounting functions, working closely with finance, payroll, tax, and HR teams. About the Role As part of the Compensation & Benefits Compliance team, you will ensure Salesforce adheres to local employee/employer tax laws related to compensation and benefits across international regions. Your expertise will help mitigate risks and keep internal stakeholders informed of legislative changes. You will also manage key prepaid accounting activities handling monthly journal entries, reconciliations, and reporting ensuring financial accuracy and timely close processes. Key Responsibilities Compensation & Benefits Compliance (70%) Support the annual update of C&B playbooks covering international tax legislation Coordinate with consultants (Big 4 firms) to review and update compliance materials Prepare quarterly/annual rate and matrix updates Collaborate cross-functionally to communicate compliance changes Support legislative monitoring and disseminate updates to stakeholders Maintain process documentation and assist with system upgrades Contribute to periodic newsletters and ad-hoc projects Prepaid Accounting & Financial Close (30%) Execute monthly close activities, including journal entries and account reconciliations Analyze and prepare accounting entries for complex financial transactions Coordinate with process owners to ensure deadlines are met and communicate changes Required Skills & Experience 3 to 5 years of experience in employment tax, payroll compliance, or related accounting roles Strong analytical skills, attention to detail, and deadline-oriented work ethic Experience working with Big 4 firms is a plus Bachelor s or Master s degree in Law, Taxation, Accounting, Finance, or equivalent Semi-qualified Chartered Accountant or equivalent with exposure to employee taxation preferred Excellent English communication skills; additional European or APJ languages a bonus Solid understanding of payroll compliance, finance, and accounting processes Proficient IT skills; familiarity with Tableau, Excel, Slack, Oracle, Workday desirable Strong organizational and multitasking abilities Self-motivated and adaptable to a fast-paced environment Passion for process improvement, automation, and documentation Work within a globally recognized company committed to innovation and diversity Collaborative environment with cross-functional teams Comprehensive benefits and career development opportunities Qualification : Bachelors or Masters degree in Law, Taxation, Accounting, Finance, or equivalent

Database Management Specialist Location: Hyderabad Job Overview: The Database Management Specialist will design or modify database designs to solve processing issues, ensuring that the databases meet operational standards and performance levels. The role involves database administration, analysis, tuning, and support, contributing to the overall efficiency and reliability of the production environment. Key Responsibilities: Database Design & Modifications: Design or modify database systems to address database processing problems, taking into account computer equipment capacity, limitations, operating time, and desired outcomes. Database Analysis & Design: Perform database analysis and design tasks, ensuring the production environment operates smoothly. Participate in database consultations and design reviews to enhance system performance and reliability. Performance Monitoring & Optimization: Ensure that databases meet required performance metrics, including reliability, response time, and query execution time. Administer, monitor, tune, and support databases in the production environment to optimize performance. Backup & Recovery Strategies: Develop and implement effective backup and recovery strategies to safeguard data and ensure minimal disruption in case of system failures. Data Integrity & Security: Ensure the enforcement of referential integrity and database security. Handle tasks like denormalization, data archival schemes, and the creation of data definition languages and database objects. Qualifications: Education: Bachelor s Degree in Computer Science, a related field, or equivalent experience. Experience: Two (2) years of information technology experience. At least one (1) year of experience in database administration. Skills & Competencies: Ability to proactively identify complex database-related problems and develop effective solutions. Strong understanding of database performance tuning and optimization techniques. Knowledge of backup, recovery, and security strategies for databases. Experience in denormalization, data archival, and referential integrity enforcement. This role is ideal for a professional with hands-on experience in database administration who is looking to contribute to a high-performing team in a dynamic environment. If you have the required skills and are eager to make a significant impact, we invite you to apply for this exciting opportunity. Qualification : Bachelors Degree in Computer Science, a related field, or equivalent experience.