Corrective AND Preventive Actions Capa Jobs in Gurgaon

123 Jobs Found

KI

Senior Manager Process Audit

Kia India Private Limited

13-16 Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Position: Senior Manager Process Audit Location: Gurgaon Experience: 13 to 16 years Qualification: Chartered Accountant (Mandatory) Role Overview We are seeking an experienced and strategic Senior Manager Process Audit to lead and elevate our internal audit function, with a strong focus on dealer operations and business process optimization. This role is pivotal in enhancing operational efficiency, ensuring policy and regulatory compliance, and mitigating business risks across the organization. The ideal candidate is a Chartered Accountant with a deep understanding of internal controls, risk assessment, and process improvement particularly in the automobile or dealership sector. Key Responsibilities Audit Strategy & Planning Develop and execute a robust annual audit plan aligned with corporate objectives and risk priorities. Define audit scope, methodologies, and timelines for dealer operations and core business processes. Ensure alignment with regulatory standards, internal controls, and industry best practices. Audit Execution Lead and oversee end-to-end audits from planning and fieldwork to reporting and follow-up. Assess compliance with company policies, operational efficiency, and risk mitigation practices. Perform root-cause analysis and validate corrective actions across processes and dealerships. Risk Management & Process Improvement Identify gaps, inefficiencies, and compliance risks in systems and dealer operations. Provide actionable recommendations to business stakeholders for process improvement. Drive long-term process standardization and control enhancement initiatives. Stakeholder Collaboration Partner with cross-functional teams, senior leadership, and dealer networks to drive audit outcomes. Ensure timely resolution of audit issues and effective implementation of agreed action plans. Act as a trusted advisor for internal controls and risk governance. Performance Monitoring Track dealer and process performance using KPIs, customer satisfaction metrics, and brand compliance. Ensure sustainability of improvements and consistency in operational execution. Reporting & Communication Prepare and present detailed audit reports to senior management, highlighting key risks and business insights. Drive a culture of transparency, compliance, and accountability through clear communication and regular updates. Qualifications & Requirements Chartered Accountant (CA) Mandatory 13 to 16 years of post-qualification experience in process audits, internal controls, or operational risk Strong background in auditing dealer networks and business operations, preferably in the automobile sector Expertise in internal control frameworks, process reviews, and risk-based auditing Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and SAP Strong report writing, analytical, and presentation skills Excellent communication, stakeholder engagement, and team collaboration skills Sound knowledge of industry regulations, compliance standards, and risk management frameworks Skills Required Process Auditing & Internal Controls Dealer Operations Review Risk Identification & Mitigation Compliance Monitoring Audit Strategy & Execution Stakeholder Management Join us in driving operational excellence and shaping a compliant, performance-driven culture. Apply now to lead the charge in audit innovation and business transformation. Qualification : Chartered Accountant (Mandatory)

Process Audit Process audit Audit process Senior
CI

Wholesale Portfolio Analyst

Cnh Industrial

5+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Job Title: Wholesale Portfolio Analyst Location: Gurgaon Job Family: Financial Services Employment Type: Full-Time About CNH Industrial Innovation. Sustainability. Productivity. CNH Industrial is breaking new ground to sustainably advance the noble work of farmers and builders globally. Our products, ranging from alternative power to precision productivity tech, help feed and shelter a growing population. Join a collaborative global team passionate about driving customer success and innovation. Job Purpose As a Wholesale Portfolio Analyst within Wholesale Finance, you will collaborate with Commercial Sales, Retail Sales, Credit, and Operations teams to manage inventory funding (supply chain finance) for local dealers. You will oversee portfolios of local dealers and end users for whole goods and spare parts in the Agricultural & Construction Equipment business. Key Responsibilities Onboard new and existing dealers, ensuring completion of financial documentation and credit requirements. Coordinate with Commercial Sales, Retail Sales, Credit, and Operations for dealer stock audit management. Continuously follow up on account recoveries and implement timely corrective actions. Manage Bank Guarantees including audits and renewals. Support alignment of Wholesale Credit processes with CNH Capital global practices. Collaborate with Capital Retail teams to increase penetration and enable smooth dealer outstanding rotation. Monitor portfolio delinquency regularly. Conduct dealer location visits for critical accounts. Support policy and procedure definition for the India region. Experience Required Minimum 5 years of financial experience, including at least 3 years in Banking, NBFC (supply chain finance, inventory funding, dealer funding), or credit control in industrial organizations. Knowledge of local trade operations and Incoterms. Proficient in Microsoft Office applications. Preferred Qualifications CA or MBA with a university degree in Economics, Finance, or related fields. Dynamic international career opportunities. Inclusive and respectful workplace culture. Flexible work arrangements. Savings & retirement benefits. Tuition reimbursement. Parental leave and adoption assistance. Fertility and family-building support. Employee assistance programs. Charitable contribution matching and volunteer time off. Grow your career at CNH Industrial where innovation meets purpose. Qualification : CA or MBA with a university degree in Economics, Finance, or related fields

Portfolio Analyst Portfolio analyst Full-Time Wholesale portfolio analyst
CI

Assistant Manager - Technical & Soft

Cbre India

2-5 Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Assistant Manager Technical & Soft Services Service Line: GWS Segment Role Type: Full-Time Location: Gurgaon, Haryana, India Areas of Interest: Facilities Management About the Role: CBRE is seeking an experienced Assistant Manager Technical & Soft Services to support operations in regulated and complex facility environments. This role involves managing technical repairs, soft services coordination, and leading maintenance teams in delivering efficient, compliant facilities support. You will collaborate closely with internal teams, trades personnel, and clients to maintain operational excellence across assets. Key Responsibilities: Manage painting, patchwork, and architectural repairs, including cabinetry, doors, and windows. Oversee installation of fixtures such as shelving, tank holders, racks, and hooks. Act as the primary contact for front-line client requests across technical and soft service domains. Coordinate with maintenance personnel for both preventive and corrective maintenance activities. Utilize standard principles and industry procedures to handle tasks and resolve routine issues. Apply cross-functional knowledge within facilities operations, ensuring compliance and performance quality. Model leadership aligned with CBRE RISE values and foster teamwork. Influence project outcomes through your work and team leadership. Adhere to and work within established operational standards and deadlines. Simplify and explain technical or complex information clearly to non-technical stakeholders. What You ll Need: Education & Experience: Bachelor s Degree preferred. 2 5 years of relevant experience in Facilities Management, or a combination of education and equivalent work experience. Skills & Competencies: Working knowledge of technical and soft service procedures. Problem-solving ability using technical judgment and past precedents. Proficient in Microsoft Office tools (Excel, Word, Outlook). Strong organizational skills and the ability to manage priorities effectively. Advanced mathematical skills, including the ability to calculate complex figures like percentages, fractions, and other financial-related data. Qualification : Bachelors Degree preferred.

Assistant Manager Assistant manager Manager assistant Technical
GL

Team Leader Customer Service/tele-sales

Globiva

2+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Job Description: Team Leader/Assistant Manager - Tele-sales/Customer Service Responsibilities and Desired Skills: Demonstrated ability to effectively manage a team. Must know key Call Centre metrics such as AHT (Average Handle Time), Attrition, Shrinkage, YTD (Year-to-Date), MTD (Month-to-Date), etc. Expert knowledge of Operations processes and supporting tools. Drawing up action plans for advisors requiring coaching or development. Tracking attrition and performance regularly. Providing updates to the Operations Manager regarding team performance and any issues faced. Initiating CAP (Corrective Action Plan)/DAP (Disciplinary Action Plan) as required. Monitoring team performance and enabling development opportunities through participation in various initiatives. Preparing reports, incentive sheets, etc. Skills Required: People Management. Excellent verbal, written, and interpersonal communication skills. Exceptional listening and analytical skills. Proficiency with Microsoft Office (intermediate Word, basic Excel). Outstanding customer service skills and dedication to providing exceptional customer care. Ability to multitask and successfully operate in a fast-paced, team environment. Extensive experience in team handling within Operations. Experience: Total Experience: 2+ Years Team Leader Experience: 1+ Year BPO Experience would be an added advantage. Working Days: 6 Days Working Education: Any Graduate

Team Leader Team Leader Customer Service
KT

Hr Specialist

Keysight Technologies

Fresher | Not Disclosed | Gurgaon, Haryana, India | Full-time

Job Title: HR Manager Overview: Keysight Technologies is at the forefront of technology innovation, providing groundbreaking solutions in electronic design, simulation, prototyping, testing, manufacturing, and optimization. With a workforce of approximately 15,000 employees, we serve industries such as communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets across over 100 countries. At Keysight, we re driven by a bold vision and a passion for solving complex challenges through industry-first solutions. We foster a culture of diversity, equity, and inclusion, which are integral to our innovation and success. We are seeking an experienced and strategic HR Manager to join our team and help us deliver on our vision. Key Responsibilities: Labor Compliance: Ensure adherence to local labor laws and regulations. Manage employee relations issues, including handling grievances and disciplinary actions. Keep up-to-date with labor legislation and update company policies accordingly. HR Operations: Oversee the day-to-day HR operations ensuring consistency and efficiency across the organization. Implement HR policies and procedures to ensure effective management and adherence. Leverage HR metrics and analytics to improve processes and decision-making. Foster an inclusive and diverse workplace within HR operations. HR Vendors Management: Manage relationships with HR vendors, including recruitment agencies and compliance partners. Negotiate contracts and ensure vendors meet service level agreements. Evaluate vendor performance and address concerns or issues as necessary. Business Support: Partner with business leaders and global HR teams to provide support on country-specific HR initiatives. Promote a positive work environment that enhances employee engagement. Support organizational change initiatives and manage the employee impact effectively. Learning & Development (L&D): Oversee new hire orientation and onboarding programs. Design and deliver training programs on compliance and management practices. Assist teams in leveraging the Keysight Learning Platform for available online training. Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience in a senior HR role, ideally as an HR Manager. In-depth knowledge of local labor laws and HR best practices. Excellent communication and interpersonal skills to build strong relationships. Strong organizational and time management skills with the ability to handle multiple priorities in a fast-paced environment. Proficiency in HR software and Microsoft Office Suite. A strong commitment to promoting equal opportunity and diversity. Skills: Leadership and team management abilities. Strategic thinking and problem-solving capabilities. Skilled in negotiation and conflict resolution. Analytical skills with a data-driven approach to decision-making. Adaptability and resilience in navigating change and challenges. Cultural competence and inclusivity mindset. Knowledge of emerging HR trends and technological advancements. How to Apply: If you're ready to make an impact in a global organization and be a champion for diversity and inclusion, apply today to join our innovative team at Keysight Technologies! Equal Opportunity Employer Keysight is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Qualification : Bachelor's degree in Human Resources, Business Administration, or a related field.

Hr Specialist Hr Specialist Specialist Hr Full-Time
ST

Sr. Quality Engineer - Quality Management Systems

Stryker

5-7 Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

We proudly offer a comprehensive total rewards package, including bonuses, healthcare, insurance benefits, retirement plans, wellness programs, and performance awards. You ll also have access to social and recreational activities tailored to your location. Job Description What You Will Do: Ensure compliance with Quality Management Systems (QMS) in line with internal and external regulatory requirements, including but not limited to FDA, ISO, MDD, FGO EU, and country-specific regulations. Contribute to the development of an optimized QMS that aligns with corporate, divisional, and global QMS requirements. Assess and quantify QMS support requirements, ensuring the right structure is in place for effective service delivery. Promote Good Manufacturing Practices (GMP) and Good Documentation Practices (GDP) within the Quality department. Identify and implement opportunities for continuous improvement to enhance the efficiency and effectiveness of QMS processes. Develop and deliver QMS-related training and compliance programs for the team. Assist in the development, maintenance, and continuous improvement of QMS policies, procedures, and systems. Implement best-in-class QMS practices, benchmark against industry leaders, and ensure alignment with regulatory requirements. Ensure QMS accurately reflects actual business activities and supports New Product Introduction (NPI) needs. Contribute to the development or modification of regional/local QMS in a project environment. Participate in IT discussions, offering insights from a QMS perspective, and contribute to SRS/URS activities as needed. Support the business during audits, providing insights into system functionality. What You Need: Required: B.Tech (Electronics, Electrical, or Mechanical) with 5-7 years of experience in supplier quality. Knowledge of ISO 13485, FDA, EUMDR, and regional medical device regulatory requirements. Strong communication skills to effectively share information with team members, leaders, management, and suppliers. Experience supporting third-party inspections (FDA, notified body, etc.) within the medical device industry. Understanding of quality systems and web-based interactions. Excellent interpersonal skills for collaborating with cross-functional teams (engineering, R&D, manufacturing, and regulatory affairs). Proven ability to execute and lead projects, with a strong understanding of project stages. Proficiency in improvement methods and processes. Preferred: Understanding of medical device regulatory compliance (ISO 13485, CFR 820, or equivalent). Strong communication and influencing skills, with the ability to manage multiple tasks and represent the quality function across teams. ISO 13485 Lead Auditor certification or equivalent. Health Benefits: Medical, dental, and vision insurance Prescription drug coverage Critical illness, accident, and hospital indemnity insurance Personalized healthcare support, wellness programs, and tobacco cessation Financial Benefits: Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) 401(k) plan with company match Employee Stock Purchase Plan (ESPP) Life insurance, short-term disability insurance About Stryker: Stryker is a global leader in MedSurg, neurotechnology, and orthopedics, helping improve patient and healthcare outcomes. Every year, we impact over 150 million patients globally. Depending on role requirements, employees may need to obtain vaccinations as an essential function of their role when accessing customer accounts. Qualification : B.Tech (Electronics/Electrical/Mechanical) with 5-7 years of experience in Supplier quality.

Sr. Quality Engineer Sr. engineer Quality Engineer
ST

Senior Quality Engineer

Stryker

5-9 Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

We offer a comprehensive total rewards package, including bonuses, healthcare, insurance benefits, retirement programs, wellness initiatives, and performance awards. We also provide various social and recreational activities tailored to each location. Job Description Key Responsibilities: Ensure compliance with supplier control activities as outlined by the organization. Lead PPAP (Production Part Approval Process) for new product launches and manage production cycles post-launch, including manufacturing transfers. Collaborate with cross-functional teams to develop new products or make changes to existing ones to meet customer requirements. Apply systematic problem-solving methodologies (5Why, DMAIC, 8D, and C&E) to resolve quality issues, manage NC (non-conformance) and CAPA (corrective and preventive actions), and drive root cause analysis. Promote continuous improvement initiatives such as Lean, Six Sigma, Poka-Yoke (error proofing), MSA (measurement system analysis), SPC (statistical process control), and pFMEA (process failure mode and effects analysis). Analyze quality data to identify opportunities for process improvement across the supply chain. Coordinate change management and control with suppliers, ensuring the successful implementation of changes. Oversee process and equipment validation (IQ, OQ, PQ), special process validations, and test method validations. Inspect and test materials, equipment, processes, and products to ensure adherence to quality specifications. Prioritize and deliver First Article Inspections (FAIs) for both sustaining and development projects. What You Need: Must-Have Skills: B.Tech (Electronics, Electrical, or Mechanical) with 5-9 years of experience in a quality, engineering, or manufacturing environment. Strong knowledge of quality tools such as PPAP, Six Sigma, SPC, FMEA, control plans, root cause analysis, Poka-Yoke, Kaizen, and lean manufacturing. Ability to implement and improve supplier quality tools and processes and effectively train suppliers. Proficient in MS Office Suite (Word, Excel, PowerPoint, etc.). Strong interpersonal skills for working with cross-functional teams (engineering, R&D, manufacturing, and regulatory affairs). Good-to-Have Skills: Understanding of medical device regulatory compliance (ISO 13485, CFR 820, or similar standards/regulations) and the EU's Medical Device Directive. Excellent communication and influencing skills, with the ability to manage multiple tasks and represent the quality function across teams. ASQ Certified Quality Engineer (CQE) certification. In-depth knowledge of technology and regulatory requirements related to products, systems, and services. Health Benefits: Medical, dental, and vision insurance Prescription drug coverage Critical illness, accident, and hospital indemnity insurance Personalized healthcare support, wellness programs, and tobacco cessation Financial Benefits: Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) 401(k) plan with company match Employee Stock Purchase Plan (ESPP) Life insurance and short-term disability insurance About Stryker: Stryker is a global leader in med-surg, neurotechnology, and orthopedics, dedicated to improving patient and healthcare outcomes. Each year, we impact over 150 million patients worldwide. Depending on role requirements, employees in sales and field roles may be required to obtain vaccinations to access customer accounts as an essential part of their role.

Senior Quality Engineer Senior engineer Quality Engineer
M&

Capabilities & Insights Analyst

Mckinsey & Company

2+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Your Impact In this role, you will be integral in supporting team members, consultants, and clients with requests and engagements within your area of expertise. You will tackle complex challenges faced by leading life sciences companies, particularly in pharmaceutical operations such as manufacturing networks, external supply management, and supply chain optimization. You will also delve into the evolving impact of digital and automation technologies in these domains. Additionally, you will develop a well-rounded understanding of industry and economic trends to establish a strong area of expertise in life sciences. You'll work closely with Life Sciences Operations leaders on key initiatives and leadership objectives, such as preparing practice qualification materials and assisting in leadership meetings. Your contributions will help project teams navigate industry trends, key players, and research challenges. Using your knowledge, you will help codify best practices and develop new research products, such as fact packs, summary perspectives, and analytical reports. Your work will include developing benchmarking tools and producing high-quality, client-ready deliverables that are comprehensive, well-organized, and insightful. As you progress, you'll also mentor new team members, fostering their professional growth, and contributing to the success of the knowledge management team. You will build strong communities across various practices and offices, and create strong connections with knowledge professionals in other units as well as consultants across the firm. Your Growth Based in our Gurugram office, you will be a part of the Life Sciences Intelligence team in India, embedded within our Life Sciences Practice. As part of our global knowledge network, you will collaborate with over 100 professionals based in key hubs such as Waltham, New Jersey, Brazil, London, Brussels, Poland, Lisbon, India, Japan, and China. In this role, you'll collaborate with fellow team members, consultants, and clients to drive impactful projects. You ll work across multiple industry and functional areas to generate unique insights, enhance capabilities, and deliver the best of our firm s expertise to clients. Your Qualifications and Skills A degree in Pharmacy/Biotech, an MBA, M.S. (Pharmacy), or M.Tech (Biotech) is preferred. A minimum of 2 years of experience in Indian pharmaceutical operations, consulting, or industry, particularly in areas like supply chain, manufacturing, quality, and procurement. Strong understanding of economic, financial, and business concepts. Proficiency in IT tools, including Excel, Word, PowerPoint, and basic business software. Analytical skills with knowledge of tools such as SAS, SPSS, Alteryx, and Tableau (a plus). Ability to structure and solve ambiguous problems. Adaptability in a dynamic, fast-evolving environment. Comfort working within diverse teams to craft optimal solutions and drive action. Ability to build and maintain trust-based relationships with colleagues and clients. Qualification : A degree in Pharmacy/Biotech, an MBA, M.S. (Pharmacy), or M.Tech (Biotech) is preferred.

Insights Analyst Insights analyst Full-Time Capabilities & Insights Analyst
ES

Senior Data Devops - Mlops Expertise

Epam Systems

4+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

We are seeking a skilled and driven Senior Data DevOps Engineer with strong MLOps expertise to join our team. The ideal candidate will have a deep understanding of data engineering, automation in data pipelines, and operationalizing machine learning models. The role requires a collaborative professional capable of designing, deploying, and managing scalable data and ML pipelines that align with business goals. Responsibilities Develop, deploy, and manage CI/CD pipelines for data integration and machine learning model deployment Implement and maintain infrastructure for data processing and model training using cloud-based tools and services Automate data validation, transformation, and workflow orchestration processes Collaborate with data scientists, software engineers, and product teams to ensure seamless integration of ML models into production Optimize model serving and monitoring to enhance performance and reliability Maintain data versioning, lineage tracking, and reproducibility of ML experiments Proactively identify opportunities to improve deployment processes, scalability, and infrastructure resilience Ensure robust security measures are in place to protect data integrity and compliance with regulations Troubleshoot and resolve issues across the data and ML pipeline lifecycle Requirements Bachelor s or Master s degree in Computer Science, Data Engineering, or a related field 4+ years of experience in Data DevOps, MLOps, or related roles Strong proficiency in cloud platforms such as Azure, AWS, or GCP Experience with Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or Ansible Expertise in containerization and orchestration technologies (e.g., Docker, Kubernetes) Hands-on experience with data processing frameworks (e.g., Apache Spark, Databricks) Proficiency in programming languages such as Python, with knowledge of data manipulation and ML libraries (e.g., Pandas, TensorFlow, PyTorch) Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI/CD, GitHub Actions) Experience with version control tools (e.g., Git) and MLOps platforms (e.g., MLflow, Kubeflow) Strong understanding of monitoring, logging, and alerting systems (e.g., Prometheus, Grafana) Excellent problem-solving skills and the ability to work independently and as part of a team Strong communication and documentation skills Nice to have Experience with DataOps concepts and tools (e.g., Airflow, dbt) Knowledge of data governance and tools like Collibra Familiarity with Big Data technologies (e.g., Hadoop, Hive) Certifications in cloud platforms or data engineering We offer Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications Opportunity to share your ideas on international platforms Sponsored Tech Talks & Hackathons Unlimited access to LinkedIn learning solutions Possibility to relocate to any EPAM office for short and long-term projects Focused individual development Benefit package: Health benefits Retirement benefits Paid time off Flexible benefits Forums to explore beyond work passion (CSR, photography, painting, sports, etc.) Qualification : Bachelors or Masters degree in Computer Science, Data Engineering, or a related field

Senior Data DevOps Senior data devops MLOps
AE

Analyst-control Management

American Express

2-4 Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Department Overview: The CFR Control Management Issues, Events & Remediation team focuses on ensuring timely identification, response, and resolution of risk events and issues, minimizing impact, and preventing recurrence through effective remediation and lesson learning. This role involves collaboration across multiple business units, functional areas, and geographies. Role Overview: The Analyst will play a vital role in supporting the CFR Issues, Events & Remediation process, focusing on ensuring that control management is embedded in daily operations. The Analyst will assist with root cause analysis, track remediation progress, ensure quality documentation, and communicate with stakeholders to ensure transparency and accountability in the issue management process. Key Responsibilities: Root Cause Analysis: Assist in the investigation and analysis of issues, focusing on identifying the root causes of repeated risk types. Quality Assurance: Ensure that the documentation of issues and events meets quality standards and accurately reflects the impact, urgency, and resolution. Remediation Support: Track remediation progress, validate the efficacy of resolutions, and communicate status updates to relevant stakeholders. Issue Trend Identification: Analyze issues and events to identify trends, potential systemic risks, or control weaknesses within business unit processes. End-to-End Issue Resolution: Support the review of the End-to-End (E2E) issue resolution process and ensure that issues are effectively addressed. Sample Testing: Perform testing to ensure that remediation actions are complete and have effectively addressed the underlying issues. Reporting & Insights: Prepare and review detailed reports on issue status, trends, and outcomes, and share insights across the enterprise to foster better practices. Required Qualifications: Experience: 2-4 years of experience in operational risk management, preferably within a Risk or Internal Audit function, with an understanding of the operational risk management lifecycle. Skills: Strong project management, communication, and interpersonal skills. Process Governance: Experience with process governance and an understanding of processes aligned with policies, regulatory frameworks, and operational standards. Analytical Skills: Strong analytical and problem-solving abilities, with the capacity to evaluate risk scenarios and identify trends effectively. Preferred Qualifications: Education: Bachelor s degree in Finance, Business, Risk Management, or a related field. Advanced degrees or certifications (e.g., MBA, MSc) are a plus. Experience in Operational Risk: Experience in scoping, prioritizing, and supporting the remediation of operational issues, performing root cause analysis, and quality assurance on operational risk documentation. Remediation Strategy: Ability to recommend remediation strategies for operational risks and support the E2E issue resolution process. Benefits & Perks: Competitive Compensation: Base salary with bonus incentives. Health & Wellness: Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location). Flexible Work Options: Hybrid, onsite, or virtual work arrangements based on the role and business needs. Paid Parental Leave: Generous paid parental leave policies (depending on location). Wellness Support: Free access to global on-site wellness centers, counseling support through the Healthy Minds program. Career Development: Opportunities for training and career advancement. Equal Opportunity Employer: American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Qualification : Bachelors degree in Finance, Business, Risk Management, or a related field. Advanced degrees or certifications (e.g., MBA, MSc) are a plus.

Analyst Control Control analyst Management Control management
HA

Country/area Psl Service Manager

Halliburton

6+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

About Us We are seeking driven individuals who want to innovate, grow, and lead. Join one of the world s largest providers of products and services in the global energy industry. We are dedicated to empowering our employees and helping them build rewarding careers while experiencing exciting challenges and opportunities. Job Summary With general autonomy, the Service Manager is responsible for promoting service excellence and customer satisfaction within an assigned Product Service Line (PSL) for a specific country/area. This role involves overseeing operations, managing profitability, implementing new technologies, ensuring safety and quality standards, and developing field employees. The ideal candidate will have a proven background in operations, a strong focus on employee development, and a commitment to service quality and safety. Key Responsibilities Promote and ensure service excellence and customer satisfaction in field operations. Manage profit and loss (P&L), return on investment (ROI), and implement corrective actions to optimize operations. Lead safety and service quality initiatives; investigate incidents, accidents, and ensure corrective and preventive measures are in place. Drive the implementation of new technologies within the PSL. Coordinate and assist with the Correction, Prevention, and Improvement (CPI) process. Oversee employee life cycle processes, including hiring, development, evaluation, promotion/demotion, and termination, in conjunction with Human Resources. Manage and coach Service Leaders, Performance Development Coordinators (PDCs), and Field Service Quality Coordinators (FSQCs). Ensure proper employee evaluation and development to maintain high standards of field operations. Qualifications & Experience Education: Undergraduate degree in Production and Operations Management, Engineering, or a related discipline. Experience: Minimum of 6 years in Halliburton Product Service Line (PSL) field operations. Strong leadership and team management experience. Knowledge of safety and service quality standards. Skills & Competencies Proven experience managing profit/loss and ROI. Strong understanding of operational excellence and process improvement. Ability to lead, coach, and develop teams for high performance. Excellent problem-solving and decision-making skills. Commitment to safety and quality initiatives. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Qualification : Undergraduate degree in Production and Operations Management, Engineering, or a related discipline.

Service Manager Country Manager Area manager Service manager
PE

Sc Qc Coordinator

Pepsico

2-3 Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Job Description Responsibilities Main Purpose Ensuring that the raw material and packaging material is checked as per the acceptance/rejection criteria Ensuring that the finished product meets the quality and food safety requirements. Ensuring lab inventory is maintained to ensure zero stock outs Accountabilities Conducting quality checks of RM/PM material received in the plant to ensure that all FLI standards of quality are met. Monitoring RM/PM tests, reporting of non-compliance of service providers and communication about the corrective action. Maintaining accurate and comprehensive reports for communication to all the people concerned. Conducting regular audits of RM/PM stores for storage condition, FIFO/FEFO and Allergen implementation. Ensure the smooth implementation of food safety policies Ensuring best quality of RM/PM received in through in RMPM store quality checks and inspection. Implementing right quality control systems/standards for the vendors/suppliers. Responsible for ensuring the maintenance of implementation of GMP, GHK by adhering to master cleaning schedule. Lab Safety & GLP as per ASHA requirements and internal/external audits (HACCP, AIB, Personal Hygiene, Process audit) at Plant. Drive ASHA compliance for the site. Communication to vendors in relation to the Root cause and failure analysis for deviations and follow up for the implementation of the corrective actions. Ensure receiving of quality RM/PM material as per the FLI standards. Reporting of Deviation/Discrepancies to vendors/purchase and follow up for the corrective and preventive steps. Maintain KC 13 related RMPM documents & ensuring compliance to it. Coordinating for the AA sample on monthly basis. Training of RMPM stores, 13pl & Lab staff on technical, quality & food safety requirement. Compiling GSM data, exception reports and RMPM Quality report. Ensuring calibration of lab equipment & other online measuring devises. Conducts Personnel Hygiene checks for the plant & drive improvement Qualifications Sc./M.SC/B.Tech. - Food Technology 2-3 Years of experience in Food Manufacturing Industry, Worked in RM/PM checking field in foods Functional- RM/PM testing, Food Safety Systems, QA Systems, GMP policy People Analytical Skills, good interpersonal skills, inspiring trust, sound communication skills, ability to get the people along, ability to work under pressure situation, high level of integrity Desirable Qualification : Sc./M.SC/B.Tech. - Food Technology

Qc Coordinator Full-Time Supply Chain Management Quality Control
NI

Assistant Manager Marketing (events)

Nikon India Pvt Ltd

6-8 Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Position: Assistant Manager Marketing (Events) Location: Gurgaon Work Experience: 6 - 8 years Education: MBA / PGDM in Marketing Job Purpose The Assistant Manager Marketing (Events) will be responsible for planning, coordinating, and executing end-to-end events and exhibitions, including product launches and regional events. This role involves managing relationships with internal stakeholders, vendors, and dealers to enhance brand visibility and market reach. The ideal candidate will be strategic, highly organized, and capable of driving impactful marketing initiatives through seamless event management. Key Responsibilities Event & Exhibition Management Plan, coordinate, and execute events and exhibitions from concept to completion, ensuring a seamless delivery. Ensure that all events are aligned with business goals and provide a strong ROI. Product Launches & Regional Events Lead the strategic planning and execution of flagship product launches and localized regional events, ensuring they resonate with target audiences. Oversee all aspects of event execution to maintain high standards of quality, engagement, and brand visibility. Dealer Engagement Manage dealer tie-ups across selected regions to enhance brand presence, improve market reach, and strengthen dealer relationships. Partner Communication Develop and distribute clear, timely, and accurate communications to business partners to ensure alignment with overall objectives and timelines. Facilitate smooth communication between partners and internal stakeholders throughout the event lifecycle. Stakeholder & Vendor Management Foster and manage relationships with vendors, agencies, and internal stakeholders to ensure smooth event execution and delivery of high-quality outcomes. Negotiate with external vendors to ensure cost-effective event management. Innovation & Trend Monitoring Stay updated on industry trends in events and exhibitions, proposing innovative ideas that align with the brand's goals and objectives. Implement new trends and ideas to keep the brand s events fresh and impactful. Budget Management Oversee the event budgets, ensuring that all expenditures are tracked and optimally allocated. Manage resources effectively to ensure cost efficiency without compromising quality. Reporting & Performance Evaluation Prepare and submit regular event performance and ROI reports to senior management, highlighting key outcomes and areas for improvement. Key Competencies & Skills Confident, smart, and presentable, with a strong self-motivation to handle critical projects within specified timelines. Extensive experience in vendor management and event/exhibition management is essential. Proven ability to work efficiently under tight deadlines while maintaining high-quality standards. Strong skills in budget tracking and monitoring. Exceptional ability to strategize, plan, and execute complex projects seamlessly. Quick learner with a sense of urgency, demonstrating speed and adaptability to changing circumstances. Qualification : MBA / PGDM in Marketing

Assistant Manager Assistant manager Manager assistant marketing
AT

Market Research Analyst

Aabhyasa Technologies Pvt Ltd

2+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Position: Market Research Analyst Location: Gurugram Experience: 2 5 Years Qualification: Any Graduate Working Days: 5 Days per Week Working Hours: 9 Hours per Day Job Overview: We are seeking an analytical and detail-oriented Market Research Analyst to support strategic decision-making by delivering actionable insights through market analysis, competitor research, data interpretation, and revenue optimization. The ideal candidate will have a strong grasp of research tools, excellent data handling capabilities, and a strategic mindset to support business growth. Key Responsibilities: Primary & Secondary Research Conduct in-depth primary and secondary research to gather insights on industry trends, consumer behavior, and market opportunities. Campaign & Data Analysis Analyze performance metrics from email marketing campaigns using Excel and Google Analytics. Track KPIs like open rates, click-through rates, and conversions. Segment audiences for personalized marketing and extract data-driven insights to enhance ROI. Competitor & Market Analysis Perform comprehensive competitor analysis, including product offerings, pricing, customer reviews, and market positioning. Use tools like SWOT analysis, market segmentation, and trend forecasting to inform strategic direction. Business Development Identify and assess new market opportunities, potential partnerships, and emerging trends to support the business development team. Contact Discovery Leverage tools like Hoovers, ZoomInfo, Lusha, LinkedIn Sales Navigator, Apollo, and more to identify and verify contact information for potential leads. Data Management Manage, cleanse, and validate datasets using Excel functions (VLOOKUP, Pivot Tables, etc.) to ensure data accuracy and relevance. Revenue Analysis Analyze revenue streams and apply market intelligence to support financial growth. Identify key performance drivers and align strategies to boost profitability. Cross-functional Collaboration Partner with marketing, sales, and strategy teams to align research efforts with business goals. Regulatory Awareness Monitor and analyze regulatory and policy changes impacting industry operations and business opportunities. Key Skills & Qualifications: Strong analytical and critical thinking skills. Hands-on experience with Excel, Google Analytics, and research platforms. Ability to manage, clean, and interpret large data sets. Familiarity with contact discovery tools and LinkedIn Sales Navigator. Working knowledge of market segmentation, competitor tracking, and KPI analysis. Excellent communication skills and cross-functional collaboration abilities. Highly organized with keen attention to detail. Qualification : Any Graduate and above

Market Research Market Research Analyst Market analyst
IN

Lead Devops Engineer

Investwell

2+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Lead DevOps Engineer Location: Gurugram, India Type: Full-Time Experience: 2+ Years Category: Technology About Investwell Investwell (Excel Net Solutions Pvt. Ltd.) is India s leading enterprise software platform for financial advisors. We help top financial advisors manage and grow their clients investments through powerful digital solutions that process lakhs of transactions daily. If you want to be part of a team transforming how millions of Indians invest, this is your opportunity. Role Overview We are looking for a proactive and skilled Lead DevOps Engineer to own and improve our cloud infrastructure, CI/CD pipelines, monitoring systems, and overall deployment processes. You ll be a key player in automating workflows, ensuring production stability, and enabling our engineering team to deliver faster and more reliably. Key Responsibilities CI/CD Ownership: Manage and optimize CI tools (e.g., GitLab) and CD pipelines using Jenkins. Monitoring & Observability: Set up and maintain monitoring tools (e.g., Prometheus, Grafana, Datadog, Sentry, Elasticsearch) for logs, metrics, and traces. Automation: Write Bash/Shell scripts for deployment automation, analytics tasks, and alerting systems. System & Security: Secure environments with firewalls, VPNs, and tools like Cloudflare. Monitor system performance and address bottlenecks. Cloud & Infrastructure: Manage on-premise and cloud environments (AWS, Azure). Spin up and scale infrastructure using ELB and autoscaling. Incident Management: Conduct root cause analysis for system outages or performance issues. Database Operations: Manage permissions, performance, backups, and patching across MySQL, MSSQL, PostgreSQL, etc. Release Coordination: Work closely with developers and QA to ensure secure, smooth, and error-free deployments. Process Optimization: Define and implement efficient development, testing, release, and support workflows across environments. Required Skills & Experience 2+ years of hands-on experience in a DevOps or Systems Engineering role. Proficiency with AWS and Azure, including EC2, Load Balancers, and server orchestration. Experience with GitLab, Jenkins, and CI/CD pipeline creation. Strong knowledge of Bash scripting and automation. Experience with server migration (on-premise to cloud preferred). Proficient in configuring observability tools like Prometheus, Grafana, Datadog, Sentry, Elasticsearch. Understanding of security best practices and tools like Cloudflare. Solid database administration skills (MySQL, PostgreSQL, MSSQL). Proven track record of diagnosing and resolving production issues effectively. Nice to Have Exposure to containerization (e.g., Docker, Kubernetes). Familiarity with Infrastructure-as-Code (Terraform, Ansible). Experience working in Fintech or regulated environments. Perks & Benefits 5-day work week with flexible hours. Group medical insurance coverage up to 3 Lakhs. Free consultations with certified financial planners for your personal financial goals. Guidance and tools to help you begin your investment journey. Fun, collaborative culture with regular office activities. At Investwell, you ll be a part of the infrastructure backbone that empowers India s leading financial advisors. You'll work on real-time systems, drive mission-critical automation, and be empowered to make meaningful decisions every day. Join us to shape the future of fintech infrastructure in India.

Lead DevOps Lead devops Devops lead Engineer
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Senior Product Manager

Investwell

5+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Senior Product Manager Location: Gurugram, India Job Type: Full-Time Category: Product Management About Investwell Investwell (Excel Net Solutions Pvt. Ltd.) is a leader in enterprise software for financial planners in India. We partner with top financial advisors to enable prudent financial planning for millions. Our product suite helps advisors rebalance investments, execute lakhs of transactions daily, and ensure clients meet their financial goals. Join us to be part of a company revolutionizing how millions invest. Key Responsibilities Understand and represent user needs effectively across product teams. Develop and continuously improve strategy for core product modules. Assess key problems the product solves and drive the product roadmap and lifecycle. Define a compelling vision for the product and align stakeholders around it. Prioritize features and capabilities in collaboration with product owners and cross-functional teams. Monitor market trends, gather customer feedback, and perform competitive analysis to inform product decisions. Lead large-scale product initiatives, ensuring alignment with business goals and customer needs. Required Experience & Skills Minimum 5 years of core Product Management experience, preferably in fintech. Proven success managing complex, large-scale product initiatives focused on financial transactions and multi-asset integrations. Strong technical acumen and ability to collaborate closely with engineering teams to deliver seamless user experiences. Exceptional analytical skills, adept at translating data into actionable insights. Excellent communication and stakeholder management skills. Experience working in fast-paced, agile development environments. Perks & Benefits 5-day workweek with flexible working hours and regular office events. Group medical insurance coverage up to 3 lakh for all permanent employees. Complimentary financial planning consultations tailored to your life stage. Support and guidance for starting or advancing your personal investment journey.

Senior Manager Senior manager Product manager Senior product manager
GC

Manager, Gtech Ads

Google Careers

11+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Manager, gTech Ads Location: Gurugram, Haryana, India Minimum Qualifications Bachelor s degree or equivalent practical experience 11+ years of experience in developing customer relationships and working with digital media or advertising/marketing solutions 5+ years of experience in team leadership, including mentoring and developing talent Preferred Qualifications Proven experience collaborating across organizational boundaries to align resources and strategies Familiarity with offline media, Brand Lift studies, and marketing measurement and attribution methods Strong understanding of media industry trends and challenges relevant to Google's strategic positioning Exceptional communication and problem-solving skills, with ability to present to executive audiences Skilled in using data and insights to drive business decisions and long-term strategy About the Role As a Manager in gTech Ads, you will lead a high-performing team that delivers media and technical services across Google s advertising products. Your team will work with clients ranging from small businesses to large enterprises, providing strategic guidance and tailored support that drives marketing success and ROI. You ll collaborate closely with Sales, Product, and Engineering to enhance support models and improve product experiences. gTech Ads is the bridge that connects Google s advertising innovation to practical value for customers through thoughtful service, operational excellence, and technical consulting. Your role will ensure that customer needs inform our solutions while growing the impact and capability of your team. Responsibilities Build and lead business strategy in collaboration with senior stakeholders across teams Oversee a team of digital media specialists focused on client success and campaign excellence Guide team performance through strategic mentorship and coaching Support individual growth through career development planning, skills training, and performance evaluation Use data insights to drive business decisions, improve support outcomes, and inform product improvements Qualification : Bachelors degree or equivalent practical experience

Manager Gtech Ads Ads manager Gtech ads
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Engineering Manager

Shipsy

5+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Job Title: Engineering Manager SaaS & Logistics Tech | Gurgaon, Haryana Location: Gurgaon, Haryana, India Job Type: Full-time Department: Engineering Industry: SaaS | Logistics & Supply Chain Technology Company: Shipsy About Shipsy Shipsy is a leading global SaaS company that s reshaping the logistics and supply chain industry. Our platform offers end-to-end visibility, intelligent automation, and AI-driven solutions for businesses to optimize freight and delivery management. In just a few years, we ve gained a dominant share of India s courier/express sector, with over 30% of the industry flowing through our platform, while also expanding into international markets like Saudi Arabia, UAE, and Southeast Asia. Our platform processes over 1.5 million transactions daily, and we're on a mission to digitize global trade. Shipsy helps companies manage everything from vendor rate procurement and digital workflow management to AI-based reconciliation, reducing invoicing errors and improving operational efficiency. We are a remote-first company with offices in Gurugram, Mumbai, Bangalore, and Dubai. Backed by Sequoia Capital and Info Edge, our fast-growing team is composed of top-tier talent from IITs, IIITs, NITs, and global companies like Samsung, MIT Media Labs, Deutsche Bank, and more. Role Overview: Engineering Manager We re looking for a visionary Engineering Manager to lead and inspire our dynamic engineering team at Shipsy. You will be responsible for driving innovation, ensuring the timely delivery of high-quality products, and optimizing development processes to enhance the overall performance of our platform. This role offers a unique opportunity to work on cutting-edge technology and shape the future of logistics through scalable, AI-powered solutions. Key Responsibilities Team Leadership & Mentorship Lead, mentor, and manage a team of talented software engineers. Foster a collaborative environment that encourages professional growth and technical excellence. Conduct regular performance evaluations and provide feedback to drive continuous improvement. Strategic Engineering & Project Management Develop and implement engineering strategies aligned with organizational goals and objectives. Manage multiple projects simultaneously, ensuring timely delivery of high-quality software solutions. Collaborate with product, design, and other cross-functional teams to define and prioritize product features. Agile Methodology & Process Optimization Implement and maintain Agile methodologies to improve team performance and project delivery. Oversee the entire software development lifecycle (SDLC), ensuring adherence to best practices and coding standards. Continuously evaluate and improve development processes for maximum efficiency. Resource & Budget Management Manage project budgets, resources, and capacity planning for engineering initiatives. Ensure effective allocation of resources and align team priorities with business objectives. Innovation & Industry Expertise Stay up-to-date with emerging technologies and industry trends to drive innovation within the team. Lead efforts to integrate cutting-edge technologies and solutions into the development process. Collaboration & Communication Cultivate strong working relationships with stakeholders across the business to ensure alignment and transparency. Communicate technical concepts clearly to both technical and non-technical audiences. Qualifications & Skills Bachelor s degree in Computer Science, Engineering, or a related field (Master s degree preferred). 5+ years of software engineering experience, with at least 3 years in a management or leadership role. Proven track record of successful project delivery, team leadership, and technical decision-making. Expertise in Agile methodologies and project management tools like Jira, Confluence, etc. Strong understanding of the software development lifecycle (SDLC), from ideation to deployment. In-depth knowledge of software architecture, design patterns, and best practices. Excellent problem-solving, analytical, and decision-making skills. Outstanding communication and interpersonal skills to interact with cross-functional teams. Experience with budgeting and resource allocation for engineering projects. Proficiency in managing distributed teams (preferred). PMP certification is a plus. A passion for working with emerging technologies and driving innovation. Competitive salary and performance-based incentives. Remote-first work culture with flexible work arrangements. World-class learning opportunities with sponsored enrollments for online courses (Coursera, edX, etc.). Fun, collaborative, and innovative environment with regular team outings, quarterly parties, and annual offsites. International trip vouchers and company-sponsored asset purchase programs. Access to cutting-edge technology and the opportunity to influence the future of global logistics. Apply Today & Lead the Future of Logistics Tech If you re an engineering leader passionate about driving innovation, optimizing development processes, and delivering cutting-edge solutions in the logistics space, then Shipsy is the place for you. Qualification : Bachelors degree in Computer Science, Engineering, or a related field (Masters degree preferred).

Engineering Manager Engineering manager Manager engineering Full-Time
TA

Product Solutions Associate - Technical Support

Tartanhq

2-4 Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Job Title: Product Solutions Associate - Technical Support Location: Gurgaon, India Job Type: Full-Time Experience Level: 2 - 4 Years About the Role We are seeking a motivated and detail-oriented Product Solutions Associate to join our dynamic team. In this role, you will be instrumental in supporting client relationships by providing technical expertise, understanding customer needs, and ensuring they maximize the value of our product solutions. You will collaborate with various internal teams to ensure a smooth onboarding process, address technical inquiries, and continuously improve customer satisfaction. Key Responsibilities 1. Support Strategic Account Plans Assist in gathering and analyzing customer data to understand their business requirements, technical landscapes, and objectives. Contribute to the development of account growth strategies by identifying potential areas for product adoption and expansion. Collaborate with product, sales, and customer success teams to deliver solutions that meet customer needs effectively. 2. Assist in Building and Managing Client Relationships Support building strong working relationships with technical stakeholders within client organizations. Communicate the technical value and capabilities of Tartan products to address customer challenges. Proactively identify and escalate technical concerns to appropriate teams to ensure positive customer experiences. 3. Contribute to Revenue Growth Assist in identifying growth opportunities within assigned accounts by understanding evolving needs and product usage. Support in preparing the technical aspects of proposals and presentations for upselling and cross-selling. Contribute insights to sales forecasts based on customer engagement and identified opportunities. 4. Serve as a Key Technical Contact Act as the primary technical point of contact for product managers and business stakeholders during onboarding. Engage regularly with assigned accounts to monitor product usage, technical integration, and overall engagement. Conduct regular technical check-ins (virtual or in-person) to understand satisfaction levels and identify opportunities for further adoption. 5. Support Pipeline Development Collaborate with events, partnerships, and marketing teams by providing technical insights for webinars, trade shows, and local partnerships. Assist in qualifying leads from a technical perspective, focusing on integration requirements and technical feasibility. 6. Contribute to Data Management Work with Sales Operations to ensure accurate and up-to-date technical information related to your accounts is maintained within the CRM system. Qualifications Bachelor's degree in a technical field (e.g., Computer Science, Engineering, Information Technology) or equivalent practical experience. Up to 3 years of experience in a technical customer-facing role, such as Technical Support, Solutions Engineering, or Technical Product Analysis, preferably with SaaS products. Familiarity with software product demonstrations and ability to explain technical concepts to both technical and non-technical audiences. Basic analytical skills to understand data related to product usage and customer engagement. Strong collaborative skills and ability to work effectively within a team environment. Proactive attitude with a willingness to learn and adapt to new technologies. Good written and verbal communication skills, with the ability to build rapport with technical contacts. Strong organizational and time-management skills. Basic understanding of B2B sales concepts and the importance of customer relationships. Familiarity with CRM systems is a plus. Exposure to or understanding of the Banking/Fintech industry is a plus. Flexible Benefits Stock Options: Every employee deserves a stake in the success of Tartan. Enjoy the benefits of stock options and be rewarded for the company s success. Health Insurance: Comprehensive health coverage for you and your family with a policy of INR 3 lakhs and personal accidental cover of INR 10 lakhs, plus other benefits. MacBook: You ll receive a MacBook to use for work, regardless of your role at Tartan. Career Growth: This is a great opportunity for you to grow your career in a technical support role with plenty of opportunities for learning and advancement. Work Environment: Thrive in a collaborative, innovative team where your contributions matter. Competitive Benefits: Get rewarded with stock options, health coverage, and all the tools you need to succeed. Apply Now to join Tartan as a Product Solutions Associate and become part of an innovative, customer-focused team. Qualification : Bachelor's degree in a technical field or equivalent practical experience.

Solutions Product Solutions Associate Product associate Associate product
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Capabilities & Insights Team Lead - Service Operations

Mckinsey & Company

2+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Your Impact In this role, you will collaborate closely with the Service Operations Center of Competence (SO CoC) team to tackle complex client challenges using our established portfolio of offerings and solutions. You will also contribute to the development of new proprietary tools, benchmarking databases, and knowledge resources. A key aspect of your role will be driving people development mentoring colleagues, conducting evaluations, and creating growth opportunities. Using a strength-based approach, you'll work with SO CoC team members and global service operations experts, ensuring efficient management of workflows and teams, with a focus on operational process management and innovation. You'll also be accountable for meeting utilization targets for the SO CoC India team. As you evolve into a trusted and proactive leader, you will inspire others by example, build trust-based relationships across the firm, and contribute to defining internal knowledge strategy. You ll drive strategic initiatives, help organize internal practice events, and thrive in an ever-changing, fast-paced environment where priorities shift and methodologies are continuously reassessed. In addition, you will serve as a thought partner to consultants and clients, offering strategic guidance and identifying opportunities to expand the impact on both clients and teams. You will approach problem-solving creatively, often taking the initiative without waiting for direction, and collaborate proactively to create reusable knowledge and capabilities that capture the insights gained from McKinsey s engagements and changes in the business environment. Your Growth Based in our Gurgaon office, you will join the Service Operations (Services Ops) service line within our Operations practice. The SO CoC team combines industry, functional, and regional expertise to address clients' most pressing challenges related to efficiency and effectiveness improvement in back-office and customer operations. You will collaborate with colleagues working across diverse industry sectors such as Banking, Insurance, Healthcare, Telecom, Hi-Tech, Transport & Logistics, and Energy, addressing service operations domains like corporate functions (e.g., HR, Finance), customer care, and workforce management. Your role will involve blending strategic thinking with operational expertise, advising clients on developing and defining operational strategies that help solve critical service operations challenges worldwide. Your Qualifications and Skills A strong academic background with a graduate degree is essential; an advanced degree in business, economics, or an MBA is preferred. At least 2 years of relevant experience in team management and knowledge management. Proven success in managing teams or delivering complex projects on an international or regional scale. Strong stakeholder management experience, particularly in diverse cultural environments. Ability to coach and mentor team members from varied backgrounds, guiding their performance and development. A demonstrated history of developing sustainable tools, solutions, or assets. Familiarity with Service Operations, with an understanding of its economic and business implications. High initiative and accountability, with a proactive approach to work and responsibility for outcomes. Excellent problem-solving, analytical, and quantitative skills, with the ability to develop creative solutions. Proficiency in written and spoken English for clear and effective communication. A professional demeanor, high work standards, and maturity in all interactions. Qualification : A strong academic background with a graduate degree is essential; an advanced degree in business, economics, or an MBA is preferred.

Insights Team Lead Team lead Lead team

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