Corrective AND Preventive Actions Specialist Jobs in Mumbai

RCA Lead Experience: 6 9 years Location: Mumbai Team: Customer Success About CoinDCX At CoinDCX, we believe Change Starts Together. Over the past six years, we ve grown from India s first crypto unicorn to a community of over 125 million users. We re on a mission to make Web3 accessible to everyone by creating innovative products that tackle accessibility and security challenges head-on. Join us to be part of a passionate team breaking barriers and building the future of digital finance. Inside CoinDCX s Customer Success Team Our Customer Success team is dedicated to helping users get the most out of their CoinDCX experience. We foster strong relationships, provide timely support, and guide users through their digital finance journeys. If you re passionate about customer satisfaction and operational excellence, this is where your impact begins. Your Role As the RCA Lead, you will be the central owner for structured problem-solving across customer experience, product, and operations. You will lead root cause analysis for critical incidents, drive cross-functional collaboration, and ensure sustainable corrective and preventive actions are implemented to reduce recurring issues. What You ll Own Root Cause Analysis & Problem Solving Lead RCA exercises for major customer-impacting issues, operational failures, and escalations. Build and enforce structured RCA frameworks (5 Whys, Fishbone, FMEA) to ensure consistent problem-solving. Conduct thorough post-incident reviews and publish detailed RCA reports with clear, actionable recommendations. Cross-Functional Collaboration Partner with Product, Tech, Operations, Compliance, and Support teams to address root causes and prevent recurrence. Track and follow up on CAPA (corrective and preventive actions) until full resolution. Ensure accountability for long-term solutions over temporary fixes. Data & Reporting Maintain dashboards tracking recurring issues, escalation trends, and RCA completion metrics. Present RCA insights and systemic risk trends regularly to senior leadership. Quantify the business and customer impact of issues, demonstrating measurable improvements post-fix. Governance & Standards Establish and refine SOPs for incident reporting and RCA processes. Train teams and stakeholders on RCA methodologies and problem-solving best practices. Ensure regulatory and audit compliance with thorough documentation of RCA activities. What You Bring 6 10 years experience in Operations Excellence, Quality, Risk, or Customer Experience, preferably in fintech, crypto, BFSI, or high-scale tech environments. Proven expertise in Root Cause Analysis, CAPA management, and incident governance. Strong analytical skills with the ability to work on large datasets and generate actionable insights. Excellent communication skills to simplify complex issues for leadership and stakeholders. Proficiency with tools like JIRA, Confluence, SQL, Excel, and BI dashboards (Tableau, PowerBI, Looker). Strong stakeholder management and cross-functional collaboration experience. Success Metrics Reduction in repeat issues and escalations. Average time to complete RCA and implement preventive actions. Accuracy and adoption of RCA reports across teams. Leadership satisfaction on visibility and management of systemic risks. You are endlessly curious about Virtual Digital Assets (VDA) and Web3, always staying ahead in this fast-evolving space. You take ownership, relentlessly driving impact and excellence. You embrace a We over Me culture, empowering your team and peers. You thrive on change and innovation, pushing beyond limits and convention. Perks That Empower You Design Your Own Benefit: Customize your perks whether gadgets, travel, or pets, you prioritize what matters most. Unlimited Wellness Leaves: Take time off whenever you need to recharge. Mental Wellness Support: Access health experts, counseling sessions, wellness workshops, and team outings. Bi-Weekly Learning Sessions: Stay sharp and grow with ongoing industry knowledge and skill-building. Join Us If you re ready to lead problem-solving at scale and shape the future of customer experience in Web3 we want to HODL you on our team!

Position Title: Regional Manager Collections Location: Mumbai Overview: We are seeking an experienced and performance-driven Regional Manager Collections to oversee and manage collections for 90+ DPD (Days Past Due) / NPA accounts. The ideal candidate will lead a team of field officers, team leaders, and tele-callers, ensuring collection targets are consistently met, recovery rates are improved, and operational processes are optimized. This role demands strong leadership, a deep understanding of NPA collections, and the ability to execute high-impact recovery strategies. Key Responsibilities: Manage and monitor collections for 90+ DPD accounts, ensuring monthly recovery targets are achieved Develop and implement field follow-up strategies and review logic to maximize recovery efficiency Conduct tracing and skip-tracing for unreachable or unresponsive customers Engage directly with delinquent borrowers to negotiate repayment and improve recovery on assigned portfolios Lead and motivate a team comprising team leaders, tele-callers, and field officers (FOS) across vendor locations Allocate cases efficiently based on geography, vintage, and risk profile Track collection performance through daily reports, dashboards, and regular team reviews Identify underperforming areas and implement corrective actions to improve recovery efficiency Design and roll out collections improvement initiatives based on market trends and competitor analysis Ensure compliance with regulatory guidelines and company policies related to collections Meet departmental goals on a daily, weekly, and monthly basis Requirements & Qualifications: Graduate or Postgraduate from a recognized institute Minimum 5+ years of experience as a Recovery/Collections Manager in a Bank or NBFC, with specialization in 90+ DPD/NPA collections Deep understanding of retail loan products such as Personal Loans, Solar Loans, Education Loans, Home Decor Financing, Healthcare Financing, etc. Hands-on experience with collections management tools, CRM systems, and MIS reporting Strong analytical, problem-solving, and decision-making skills Ability to work under pressure and meet aggressive targets Proven leadership abilities, strategic thinking, and people management experience Strong communication and negotiation skills Qualification : Graduate or Postgraduate from a recognized institute

Job Title: Associate Manager / Deputy Manager QA/QC (Quality Assurance & Control) Department: Construction Management Location: Mumbai Experience Required: 7 to 12 Years Education: BE / B.Tech in Civil Engineering or equivalent Working Languages: English, Hindi Employment Type: Full-Time Role Objective To lead and implement Quality Assurance and Quality Control (QA/QC) processes for civil engineering and construction activities, ensuring strict adherence to standards, codes, and specifications. The role involves conducting audits, overseeing inspections, resolving quality issues, and driving a culture of continuous improvement across the project lifecycle. Key Responsibilities Quality Management & Implementation Develop, implement, and maintain project-specific QA/QC procedures, ensuring alignment with company policies and industry standards. Ensure compliance with relevant IS codes, project specifications, and regulatory guidelines. Review and approve construction plans, materials, and methodologies to ensure quality conformance. Inspections & Testing Conduct regular site inspections, audits, and material testing to verify quality compliance. Perform and supervise tests on materials and completed work to confirm adherence to quality standards. Document non-conformities and lead the implementation of corrective and preventive actions. Collaboration & Coordination Collaborate with site engineers, project managers, consultants, and contractors to resolve quality-related issues and ensure seamless project delivery. Coordinate with regulatory bodies and clients to maintain compliance and ensure approvals. Reporting & Documentation Maintain accurate and updated records of all QA/QC activities, inspection reports, and audit findings. Prepare and present quality reports, highlighting key deviations, risks, and mitigation strategies. Ensure all quality documentation is up to date and aligned with Quality Management Systems (QMS). Training & Development Provide guidance and training to project teams on QA/QC protocols and best practices. Promote a strong quality-first culture and drive continuous improvement initiatives within the team. Skills & Competencies Expertise in QA/QC procedures, standards, and civil construction practices Strong understanding of material testing, site inspection, and documentation Effective leadership and team coordination abilities Strong analytical and problem-solving skills Excellent communication and reporting capabilities Qualification : BE / B.Tech in Civil Engineering or equivalent

SAP PP (Quality Management) Consultant Job Description Role and Responsibilities: Cross-Integration Workshops: Engage in cross-functional workshops that integrate inventory, manufacturing, and finance processes to ensure seamless SAP Quality Management (QM) solutions. Documentation: Prepare comprehensive Functional and Technical Specifications to ensure smooth execution and integration of quality management processes. Integration Testing: Participate actively in integration testing to validate the SAP QM solution and ensure that it aligns with business requirements. UAT Support: Provide support for User Acceptance Testing (UAT) to ensure that the implemented solution meets business needs and user expectations. Business Cutover Enablement: Assist in business cutover activities, ensuring the transition to the new system is smooth and efficient. QM Master Data: Demonstrate full experience and expertise in managing all aspects of QM Master Data, ensuring its accuracy and consistency. Quality Inspections: Provide in-depth knowledge of quality inspection processes during goods receipt, both for production orders and purchase orders. QM Notifications: Handle various types of QM notifications, including vendor notifications, internal notifications, and customer notifications. Deep knowledge of Certificate of Analysis is essential. Communication: Maintain effective communication with business users and technical teams to ensure successful implementation and issue resolution. Work Experience: 2-6 years of relevant experience in SAP Quality Management (QM), with a focus on integration and operational support. Hands-on experience with QM Master Data, quality inspections during goods receipt, and managing different QM notifications. Knowledge and experience in working with Certificate of Analysis and related processes. Strong communication skills, with the ability to effectively collaborate with cross-functional teams. Location: Mumbai (onsite) About Castaliaz: Castaliaz has been a trusted partner for implementing SAP applications across SMEs and large enterprises for over a decade. We are recognized as one of the Top 10 SAP implementation partners in India. With a proven track record in SAP Cloud, Rise with SAP, S/4HANA, Fiori, Ariba, and Digital Compliance (GST, E-Invoicing, E-way Bill), we help businesses through the full lifecycle of SAP implementation and management. Our time-tested approach has been embraced by our loyal clients across India.

Position: Quality Engineer Location: Mumbai Employment Type: Full-Time, Permanent Job Overview: We are seeking a detail-oriented Quality Engineer to develop and execute manual and automated tests to ensure the quality of our software solutions. The ideal candidate will have experience in writing test plans, creating test scripts for functional and load testing, and using tools like JMeter for performance evaluation. Key Responsibilities: Test Planning: Write comprehensive test plans and test cases based on requirements to ensure all aspects of the software are thoroughly tested. Automated Functional Testing: Develop and maintain automated test scripts to perform functional testing, ensuring efficient and accurate execution. Manual Testing: Perform manual testing of applications, identifying defects and collaborating with developers to resolve them. Load Testing: Create automated test scripts for load testing and perform load testing using JMeter to simulate real-world traffic and identify performance bottlenecks. Continuous Improvement: Review and refine testing processes to improve efficiency, effectiveness, and test coverage. Required Skills & Experience: Strong experience in writing test plans and test cases from requirements. Proficient in manual testing and automated functional testing using well-known tools. Hands-on experience with JMeter for automated and load testing. Knowledge of software testing methodologies and best practices. Excellent problem-solving and analytical skills.

Job Summary: We are seeking an experienced Senior Manager/Manager for Tendering, Project Management & Vendor Management to lead strategic initiatives within the Consulting Business Unit in the electrical and energy management sector. The ideal candidate will have hands-on experience in managing project timelines, budgets, and scope while collaborating on consulting offer development, marketing coordination, and vendor relationship management. The role will involve 20-30% travel depending on client needs. Key Responsibilities: Tendering & Bid Management: Lead the end-to-end tendering process, including bid preparation, pricing strategies, and submission. Collaborate with cross-functional teams to develop competitive and compliant proposals for large-scale electrical and energy management projects. Support pre-sales activities, including responding to RFPs, creating proof-of-concept solutions, and addressing technical inquiries. Analyze RFPs/RFQs, identify risks, and develop strategies to enhance bid success rates and conduct presentations to showcase the portfolio. Vendor & Stakeholder Management: Build and manage relationships with vendors, suppliers, and subcontractors to ensure seamless project execution, improving efficiency and reliability. Negotiate contracts and agreements, ensuring cost optimization and quality compliance. Drive vendor evaluation, onboarding, and performance monitoring to maintain high standards and resolve execution delays or quality concerns. Set clear performance targets for vendors and ensure adherence to deadlines. Project Management: Define and manage project scope, budget, and timelines (Price, Process, Performance). Develop detailed project schedules and ensure adherence to key milestones. Monitor project execution, track KPIs such as budget adherence, resource utilization, and milestone completion. Conduct regular project review meetings with internal teams and vendors to address challenges and implement corrective actions. Ensure timely billing and invoicing, tracking project costs to maintain profitability. Identify project risks, develop mitigation strategies, and escalate issues as needed. Collaborate with cross-functional teams to ensure all project deliverables meet quality standards. Ensure projects are completed on time and within budget while meeting contractual obligations. Oversee timely project closure, ensuring documentation, client sign-offs, and final billing are completed without delays. Marketing Coordination: Collaborate with marketing teams to align tendering efforts with brand positioning and market strategies. Work closely with global consulting teams to develop value-added offers for clients. Ensure smooth project execution, tracking KPIs, and ensuring timely deliverables. Strategy & Business Development: Define and implement business growth strategies in the electrical and energy management sector. Conduct market research and competitor analysis to identify new opportunities and trends. Support leadership in developing long-term consulting and commercial strategies. Team Coordination & Problem-Solving: Meet regularly with engineering, operations, and procurement teams to identify execution challenges. Provide necessary support and resources to teams to ensure smooth project completion. Facilitate communication between internal teams and external stakeholders for seamless execution. Required Skills & Qualifications: 10-12 years of experience in tendering, vendor management, project management, and consulting offer development. Strong background in electrical and energy management industries. Experience working with global teams and international project coordination. Proficiency in tendering software, procurement tools, and ERP systems. Excellent negotiation, analytical, and leadership skills. Strong understanding of industry standards, regulations, and compliance requirements. Preferred Experience: Prior experience in companies like Schneider Electric, Siemens, ABB, GE, or similar. Knowledge of digital energy solutions, smart grids, and sustainable energy. This is a unique opportunity to contribute to strategic initiatives in the electrical and energy management sector and play a critical role in the tendering, project management, and vendor management process. Join us and be a key driver in shaping the future of energy solutions while collaborating with a dynamic global team.

Job Title: Construction Safety Manager Location: Mumbai Department: Central Safety, Health, and Environment Work Level: 2B Job Summary We are seeking an experienced Construction Safety Manager to join our team. The ideal candidate will be a subject matter expert in construction safety, with deep knowledge of safety statutes across various geographies. The role will involve developing, maintaining, and disseminating construction safety standards, conducting training, and managing safety compliance. As a key leader, you will be responsible for ensuring that the construction safety practices meet regulatory standards and for managing root cause analysis in case of safety incidents related to construction. Key Responsibilities Develop & Implement Safety Standards: Create, maintain, and disseminate comprehensive construction safety standards for the organization. Training & Education: Conduct training sessions for employees on construction safety standards and best practices to ensure proper understanding and adherence. Safety Inquiries & Issue Resolution: Act as the primary reference for construction safety-related inquiries and provide expert guidance in resolving any safety concerns. Root Cause Analysis: Lead root cause analysis for any safety incidents related to construction, and develop corrective action plans to prevent recurrence. Compliance: Ensure that construction safety operations comply with local and international construction safety statutes and regulations across various business units. Safety Audits & Inspections: Perform regular safety audits and inspections at construction sites to identify potential hazards and ensure compliance with established safety standards. Collaboration with Project Managers: Work closely with project managers and other stakeholders to integrate safety measures into ongoing construction projects. Safety Performance Tracking: Work with the SHE reporting team to track performance against safety targets, ensuring progress aligns with the company's expectations. Learning & Development: Support the development and maintenance of construction safety learning content and curricula in collaboration with the Supply Chain Academy (SCA) team. Qualifications Education: Bachelor s degree in Occupational Health and Safety, Construction Management, Engineering, or a related field. Construction Safety Expertise: In-depth knowledge of construction safety statutes and regulations across major geographies. Experience: 7-10 years of relevant experience in construction safety management, particularly in medium to large-scale construction projects like factories and warehouses with refrigeration requirements. Certifications: Preferred certifications include OSHA or NEBOSH in construction safety. Skills: Strong analytical and problem-solving skills, especially in root cause analysis. Ability to work collaboratively with diverse teams, including SHE Managers/Directors, Engineering, and Project Managers. Proficiency in MS Office tools and other relevant software. Excellent communication and training skills to effectively lead safety programs. Travel Travel as required by the job, based on project needs. Contacts SHE Managers/Directors (Global & BUs) Engineering (BG, BU, site level) Reporting and Finance Essential Skills Construction/Civil Engineering Design Knowledge: A strong working/design knowledge of construction and civil engineering. Safety Standards Development: Proven experience in developing and implementing safety standards for large-scale construction projects. Root Cause Analysis: Expertise in conducting root cause analysis for incidents and implementing corrective actions. This role is critical in maintaining the highest standards of construction safety, ensuring that safety compliance and training are up to date, and that safety risks are continuously assessed and mitigated. Qualification : Bachelors degree in Occupational Health and Safety, Construction Management, Engineering, or a related field.

Description The Sr Specialist will provide support in the CAPA management process and is the responsible Quality Approver. They will be responsible for executing quality reviewer/approver responsibilities for the NC/CAPA Management Process. This includes ensuring timely initiation and completion of investigations and CAPAs, collaborating with key stakeholders to resolve conflicts and align on the path forward, and determining when escalation to stakeholders or senior management is required to resolve issues. The Sr Specialist will have responsibility for ensuring the investigation and CAPA owners are progressing to plan by monitoring status and providing feedback and comments to direct progress during the investigation and root cause analysis/immediate cause phases, and during preparation of Corrective/Preventative action plans and effectiveness monitoring plans. They are knowledgeable and experienced in the CAPA management process and system and can guide and educate issue owners on best practices. Attention to detail, time management skills, and the ability to build and maintain relationships are essential. CAPA reviewer/approver for CAPA Management Process: Facilitate the initiation of investigations and CAPAs, and monitor progress and approvals. Collaborate with key stakeholders to support the end-to-end NC/CAPA process. Ensure that CAPA procedures and requirements are followed and met. Escalate complex issues to CIM management for resolution. Work with stakeholders, senior management, and governance bodies for awareness and resolution, as needed, including any issues impacting the progress toward completion of investigations, root cause analysis, impact analysis, and closure of CAPA Records. Review evidence and approve closure of CAPA plans. Monitor effectiveness of CAPAs to ensure the Root Cause is eliminated or reduced to acceptable level. Drive key deliverables and ensure timely completion of activities. Support/Provide regular updates for CAPA status, metric reports, and trending, as needed. Participate in and/or support internal audits and regulatory inspections, as needed. Attend, participate and/or facilitate CAPA review meetings, as needed. Perform other duties as necessary. Decision Making and Problem Solving: Ability to work independently and coordinate across CAPA and Issue Management (CIM). Consult with CIM management as need for resolution of complex issues. Requires basic management skills for cross-functional interactions and coordination. Facilitates resolution of issues and able to collaborate with stakeholders at varying levels of management across multiple organizations. A fundamental understanding of the risk management process to engage key stakeholders and mentor colleagues to capture insights and make risk-based decisions. Excellent communication and writing skills demonstrated by the ability to write executive summaries and ad hoc reports promptly and clearly as well as compile and present data to other professionals. Requires analytical skills to examine data and perform analysis. Requires decision-making skills to approve the appropriateness, effectiveness, quality and compliance of documented robust investigations, root cause analysis and corrective/preventative action plans. Working Relationships: Must be able to effectively operate in a matrixed environment and interact with cross functional leaders on a regular basis. Associate Director/Director, CAPA and Issue Management interfaces and informs as needed to discuss issues. CAPA and Issue Management team members interfaces daily as needed to manage workload; interfaces weekly in team meetings. R&D Senior Management, R&D Quality, Regulatory Affairs, Medical Affairs, and other business functions involved in owning investigations and delivering CAPA commitments - interfaces as needed to address identified issues and provide guidance on established processes. J&J partners must be able to effectively interact with third-party organizations, and marketing partners as needed to address cross-company and cross-departmental issues. Qualifications Bachelor s Degree in Life Science or related discipline or equivalent is required. Knowledge and experience with regulations and regulatory compliance issues. At least 3 years of experience in an applicable compliance field and or equivalent experience/training in a related R&D area. Experience with Non-Conformance/CAPA. Analytical and data skills. Excellent communication and writing skills demonstrated by the ability to develop clear and concise professional correspondence. Must be a problem solver, strategic thinker, and collaborator. Excellent organization, prioritization, and time management skills. Demonstrated competencies include adaptability, attention to detail, and ability to build and maintain relationships and partnerships across the organization. Ability to build and maintain cross-functional interactions and coordination. Ability to build consensus, influence, and negotiate. Knowledge in R&D related activities which may include safety related areas, safety reporting for both investigational and marketed products, clinical study coordination, etc. Knowledge of Quality Management, Project Management and/or Process Excellence concepts and practices. Qualification : Bachelors Degree in Life Science or related discipline or equivalent is required.

Job Title: Quality Control Lead Building & Infrastructure Projects Relevant Experience Proven experience as a Quality Control Lead on-site for major building or infrastructure projects. In-depth knowledge of Quality Management System (QMS) procedures in compliance with ISO standards. Extensive experience conducting quality audits, inspections, and ensuring compliance with project specifications. Strong understanding of quality control and testing requirements for materials related to building and infrastructure projects. Familiarity with relevant technical specifications, IS codes, and statutory regulations. Roles & Responsibilities Ensure quality assurance for the client and maintain quality control on-site. Establish and manage an on-site testing laboratory with certified equipment. Interpret and implement project and company quality requirements. Communicate quality standards and issues to the project workforce. Analyze quality records to identify trends and recommend improvement strategies. Provide technical solutions to engineering challenges related to quality control. Develop, implement, and monitor a comprehensive quality audit program. Prepare and submit quality documentation to the Project Engineer. Establish procedures for material sampling and on-site testing. Offer expert advice on best practices for quality management and contractual requirements to the workforce and management team. Maintain a comprehensive record of all material test certificates. Review and assess method statements and work procedures to ensure compliance with quality standards. Continuously monitor and review on-site quality performance, driving improvements where necessary. Qualifications Bachelor s degree in Engineering (BE/B.Tech) with Quality Certification from internationally accredited institutions such as ISO. Master s degree (ME/M.Tech) preferred. Qualification : Bachelors degree in Engineering (BE/B.Tech) with Quality Certification from internationally accredited institutions such as ISO.

Job Title: Senior Accounts Manager Location: Mumbai Experience: Minimum 2 Years (Post-Qualification) Education: Chartered Accountant (CA) Position Overview: We are seeking a smart, dynamic, and detail-oriented Chartered Accountant to join our team as a Senior Accounts Manager. This role is ideal for a finance professional with a solid background in accounting, auditing, and taxation, who is ready to take ownership of financial operations, regulatory compliance, and insightful reporting. You will play a key role in driving financial accuracy, integrity, and efficiency across the organization. Key Responsibilities: 1. Accounting & Financial Management Oversee daily accounting functions including ledger maintenance, reconciliations, and general financial operations Ensure timely and accurate preparation of financial statements in accordance with applicable accounting standards 2. Audit & Compliance Coordinate and manage internal and external audits Ensure adherence to audit requirements and implement recommendations or corrective actions 3. Taxation Manage end-to-end compliance for GST, TDS, TCS, and Direct Tax Ensure timely filing of returns and accuracy of tax-related documentation 4. Expense Control Monitor company expenses to ensure alignment with budgets Drive and implement cost-control initiatives to improve financial efficiency 5. Asset Management Maintain accurate records of company assets, including depreciation schedules Conduct periodic asset audits to verify utilization and security 6. Reporting & Analysis Prepare and present detailed financial reports and insights for senior management Generate internal reports and submissions for regulatory bodies as required 7. Regulatory Compliance Ensure financial practices comply with current laws, statutory requirements, and industry standards Stay updated on changes in accounting/taxation laws and recommend necessary adaptations 8. Excel & Presentation Skills Use advanced Excel tools for data analysis, financial modeling, and dashboards Create and deliver high-quality presentations for internal and external stakeholders 9. Team Collaboration & Communication Work closely with cross-functional teams to provide financial insights and guidance Liaise effectively with auditors, regulatory bodies, and internal teams Qualifications: Chartered Accountant (CA) with minimum 2 years of post-qualification experience Proven expertise in accounting, taxation (GST, TDS, TCS, Direct Tax), and auditing Strong proficiency in MS Excel and financial reporting tools Excellent communication, interpersonal, and presentation skills Ability to work independently and manage multiple priorities in a fast-paced environment Preferred Skills: Experience working in a BSE-listed or AD2 company Familiarity with ERP systems and accounting software Strong analytical and problem-solving capabilities This is a great opportunity for a motivated CA looking to expand their leadership role in finance. You'll work closely with senior leadership, contribute to strategic financial decisions, and grow within a dynamic organization. Qualification : Chartered Accountant (CA)

Job Title: Compliance Manager Regulatory Relationship Location: Mumbai Department: Compliance Category: Others Job Purpose We are seeking a detail-oriented and proactive Compliance Manager Regulatory Relationship to support the Compliance function by ensuring that the bank s policies, procedures, and operations align with regulatory and ethical standards. This role involves monitoring regulatory changes, reviewing internal processes, and driving compliance initiatives across departments. Key Responsibilities Manage and oversee compliance-related operations including policies, investments, and procedures. Design, implement, and monitor internal control systems to prevent and address legal or policy violations. Conduct regular assessments of compliance frameworks to enhance their efficiency and effectiveness. Identify risks and recurring issues by reviewing internal reports and procedural documentation. Conduct periodic audits of processes and maintain accurate compliance records. Develop compliance manuals, checklists, and regulatory documentation. Collaborate with department heads to review and update compliance policies across functions. Engage with senior management to drive implementation of compliance frameworks. Initiate investigations into instances of non-compliance and follow through with corrective actions. Facilitate employee training programs focused on legal and compliance standards. Supervise compliance officers and promote knowledge sharing and best practices within the team. Foster collaboration with internal stakeholders to align compliance efforts across the bank. Stay updated on evolving regulatory trends and industry best practices. Promote a culture of accountability, continuous learning, and shared ownership within the compliance team. Support in attracting, developing, and retaining top talent within the compliance function. Qualifications & Experience Educational Requirements: Graduate in any discipline (mandatory) Postgraduate degree in a relevant field (preferred) Experience: 2 5 years of relevant experience in regulatory compliance within the banking or financial services sector Qualification : Graduate in any discipline (mandatory)

Position: Assistant Manager - Accounts Location: Mumbai Area of Work: Corporate Finance Job Purpose The Assistant Manager - Accounts will be responsible for managing the Order to Cash (O2C) process for the company, ensuring accurate financial reporting, efficient monitoring of discounts and schemes, and timely receivables management. This role will collaborate closely with various teams, particularly Sales and Business functions, to ensure seamless operations. The Assistant Manager will also ensure compliance with cost records and auditing standards, driving process improvements and maintaining strong internal controls in a dynamic business environment. Key Responsibilities Order to Cash (O2C) Process & Revenue Recognition Oversee the revenue recognition process in compliance with Ind AS 115, ensuring accurate and timely reporting. Review and account for discounts and schemes provided to trade partners, in line with Ind AS 115. Evaluate and manage provisions for receivables in accordance with Ind AS 109. Cost Management & Audit Compliance Ensure accurate maintenance of cost records, preparing for audits and reviews by Cost Auditors with no major discrepancies. Partner with the business to design and implement processes that accommodate evolving business needs while ensuring operational excellence. Ensure effective closure of cost audit reviews and implement necessary corrective actions as needed. Internal Controls & Process Design Collaborate with internal teams to design and implement adequate internal controls, ensuring compliance with IFC (Internal Financial Controls) and ICFR (Internal Controls over Financial Reporting). Continuously assess and update controls to adapt to changing business needs and ensure effectiveness. Collaboration & Stakeholder Engagement Act as a key point of contact for Sales teams to align financial processes with sales objectives, driving common goals. Work closely with IT teams to manage and monitor the Dealer Bill Clearance system. Liaise with internal and external auditors (including Statutory Auditors, Internal Auditors, and Cost Auditors) to facilitate smooth audits and closures. Reporting & Analysis Prepare and present Accounts Receivable MIS reports, ensuring accuracy and timeliness. Take the lead in trending and resolving accounting discrepancies, utilizing data analysis to identify the root causes of variances and improving controls. Drive IT initiatives in the area of Accounts Receivable and ensure the objectives are met as per the design. Qualifications & Experience Education: M.Com, CA Inter, ICWA Experience: Minimum of 8 years of experience in accounts and finance, with a focus on Order to Cash (O2C) processes, cost accounting, and financial reporting. Prior experience working with Ind AS standards and handling internal controls (IFC & ICFR). Qualification : M.Com, CA Inter, ICWA

Group Product Manager Location: Mumbai Hiring Partner: PSS Client: Leading Indian Pharmaceutical Company with Global Presence About the Client: PSS has been exclusively retained to hire a Group Product Manager (GPM) for a top-tier Indian pharmaceutical company known for its strong global operations and leadership in key therapeutic areas. The organization is recognized for innovation, market reach, and a strong portfolio of specialty and branded generics. Job Purpose: The Group Product Manager will play a pivotal role in driving strategic marketing initiatives and life cycle management for a portfolio of brands within the Ortho and Pain Management segment. This role demands close collaboration with cross-functional teams, including sales, medical affairs, regulatory, market access, and global brand teams to ensure commercial success. Key Responsibilities: Strategic Planning & Execution Lead development and implementation of short- and long-term brand strategies aligned with business objectives Drive portfolio growth through profitability, market share expansion, and revenue optimization Partner with Business Unit Heads and Sales Leaders to align marketing strategies with business goals Product Life Cycle Management Own end-to-end Product Life Cycle (PLC) planning and execution Identify growth opportunities across brand maturity stages and proactively mitigate risks Marketing & Promotions Design and execute marketing campaigns, promotional strategies, and communication materials Ensure alignment of campaigns with consumer insights, therapy needs, and market dynamics Lead content development for sales aids, brochures, digital assets, and event collaterals Market Intelligence & Research Conduct primary and secondary research to gather actionable market insights Maintain strong relationships with Key Opinion Leaders (KOLs), prescribers, and advisory boards Use insights to influence brand strategy and stakeholder engagement Stakeholder Engagement & Thought Leadership Represent the company at conferences, congresses, and symposia, both national and international Organize and lead advisory boards, roundtables, and scientific forums Build and manage key relationships with medical professionals, formulary committees, and insurers Budgeting & Performance Tracking Joint ownership of brand budgets including A&P, events, digital, and content creation Track performance metrics, sales trends, and ROI for marketing initiatives Regularly report brand performance and recommend corrective actions Cross-Functional Collaboration Work closely with sales, medical, regulatory, market access, and global teams to ensure strategic alignment Collaborate with external vendors, creative agencies, and digital partners to deliver best-in-class execution Qualifications & Experience: Educational Background: B.Pharm or B.Sc. + MBA (Marketing or Pharma Management) Experience: Minimum of 8 years in pharmaceutical marketing, including significant experience in Ortho or Pain Management segments Proven track record in brand planning, market development, and lifecycle management Strong scientific acumen combined with strategic thinking Excellent communication, stakeholder engagement, and team leadership skills Join a market-leading pharma brand with global reach and high-growth products Influence therapy shaping initiatives in Ortho and Pain Management Be part of an agile and innovation-driven team Lead impactful strategies that improve patient outcomes while advancing your career Qualification : B.Pharm or B.Sc. + MBA (Marketing or Pharma Management)

Job Title: AWS Cloud Solution Architect Location: Mumbai, India Experience: 8+ years (with minimum 5 years in Cloud) Education: Bachelor s Degree + AWS Certified Solutions Architect (Associate or Professional) Job Profile We are seeking an experienced AWS Cloud Solution Architect with a strong background in cloud architecture, solution design, and presales activities. The ideal candidate will have hands-on expertise in large, complex cloud deployments, especially AWS migration projects, and be capable of leading cloud enterprise solutions implementation. Key Responsibilities Design, implement, and deploy scalable cloud-based enterprise solutions on AWS. Lead migration projects from on-premises or other cloud platforms to AWS. Work closely with a team of Cloud Administrators and Developers to deliver innovative cloud solutions. Implement automation throughout the software development lifecycle (SDLC) to accelerate delivery and minimize errors. Administer and oversee automation tools and processes, taking corrective actions to improve system stability and prevent recurring issues. Collaborate with presales teams to architect cloud solutions for prospective clients. Required Skills and Experience Hands-on Experience: AWS Cloud Administration via AWS Console and CLI. AWS CloudFormation, CodePipeline, CodeDeploy, and other Infrastructure as Code (IaC) tools. Scripting with Bash and PowerShell. Linux and Windows system administration. Container technologies including Docker and Kubernetes (3-4 years experience). Automation and CI/CD: Experience with Infrastructure Automation tools such as Chef, Puppet, Ansible (minimum 2). Familiarity with source control management tools like Git. Experience with CI/CD tools such as Jenkins, CircleCI, or equivalent. Certifications: At least one AWS Associate or Professional level certification in Solutions Architecture. Soft Skills: Excellent communication and collaboration skills. Ability to work effectively within cross-functional teams and communicate complex technical concepts to stakeholders. Basic Qualifications Bachelor s Degree in Computer Science, Engineering, or related field. 8-13 years of professional experience with at least 5 years focused on cloud technologies. Minimum 4-5 years of hands-on AWS experience, especially in migration projects. Proven track record in architecting, designing, and deploying large scale AWS cloud solutions. Join us to architect and lead cloud innovations that drive business transformation! Qualification : Bachelors Degree in Computer Science, Engineering, or related field.

Job Title: AWS Cloud DevOps Lead Location: Mumbai, India Experience: 8-12 years Education: Bachelor s Degree + AWS Certification (preferred) Job Summary We are looking for a dynamic AWS Cloud DevOps Lead to lead our team of 10-15 DevOps and Cloud engineers based in Noida. You will play a key role in driving DevOps adoption, managing cloud infrastructure, and ensuring robust automation and operational excellence across our AWS environments. Key Responsibilities Lead, mentor, and manage a team of DevOps and Cloud engineers. Drive the design, implementation, and deployment of cloud-based enterprise solutions. Understand and work with diverse application architectures (Monolithic, SOA, Microservices, Event-driven). Develop application architectures and create Scope of Work (SoW) documents for technical deployments. Manage technology infrastructure engineering, operations, and management of on-prem and cloud-based production systems, ensuring high availability, scalability, and performance. Innovate and create new automation, tooling, and security processes to enhance product/service reliability and efficiency. Collaborate closely with cloud administrators, developers, and cross-functional teams. Oversee budgeting and resource allocation for technology infrastructure and cloud computing. Lead customer interactions for technical requirement gathering and use case mapping with AWS services. Implement automation in the SDLC to reduce time to market and minimize errors. Administer and troubleshoot automation tools and processes, taking corrective actions proactively. Basic Qualifications & Experience 5+ years of cloud experience, with a strong focus on designing, maintaining, and administering large production environments. 7+ years hands-on Linux administration experience (Ubuntu preferred). 5+ years experience with cloud platforms (AWS preferred, GCP/Azure exposure a plus). Strong experience with Infrastructure as Code (IaC) and configuration management tools such as Terraform and Ansible (5+ years). Hands-on experience with AWS CloudFormation, CodePipeline, CodeDeploy, and AWS Console/CLI. Proficient with scripting languages: Python (with AWS Boto), Bash, PowerShell. Experience with CI/CD tools including GitLab CI, Jenkins, CircleCI (5+ years). Kubernetes experience (EKS preferred) with 3+ years managing container orchestration. Experience with MongoDB (self-hosted and Atlas) for 3+ years. Knowledge of infrastructure automation tools such as Chef, Puppet, or Ansible (minimum 2). Strong understanding of IT infrastructure including hypervisors, SDN, serverless, and containerized environments. Experience in customer-facing roles for technical requirement gathering and solution design. Proven team leadership and people management skills. AWS certification(s) highly preferred. Technical Skills Cloud Platforms: AWS (primary), GCP, Azure Container Orchestration: Kubernetes (EKS) Infrastructure Automation: Terraform, Ansible, CloudFormation, Chef, Puppet CI/CD: GitLab CI, Jenkins, CircleCI Scripting: Python (Boto), Bash, PowerShell OS Administration: Linux (Ubuntu), Windows Databases: MongoDB (self-hosted and Atlas) Join us to lead the transformation of cloud infrastructure and DevOps practices at scale!

Director Quality & Regulatory Affairs Location: Mumbai, India Employment Type: Full-time Job Description We are seeking an experienced Director of Quality & Regulatory Affairs to lead our regulatory and quality initiatives at the company. This critical leadership role will involve direct oversight of regulatory submissions, quality management systems, and cross-functional collaboration to ensure compliance with global standards. As the regulatory affairs expert, you will navigate complex regulatory pathways, oversee quality systems, and ensure compliance with evolving standards to drive global market entry and product success. Roles & Responsibilities Regulatory Affairs & Compliance Leadership Serve as the primary point of contact for regulatory agencies globally, managing pre-submissions, submissions, and post-market regulatory activities. Lead the development of regulatory pathways, clinical study designs, and regulatory negotiations, ensuring alignment with regulatory requirements. Stay up-to-date with evolving regulations (e.g., EU MDR, ISO 13485, IEC 62304, ISO 14971) and advise on strategic regulatory implications. Quality Management System (QMS) Oversight Ensure the organization s adherence to QMS policies and regulatory standards such as ISO 13485 and FDA guidelines. Oversee internal and external audits, including preparation, issue resolution, and coordination with external auditing bodies. Manage documentation for Corrective and Preventative Actions (CAPA), ensuring effective communication and resolution with all stakeholders. Cross-functional Collaboration & Strategy Collaborate with various internal teams to develop regulatory strategies for product development, market approval, and strategic planning. Advise teams on regulatory affairs, guiding research directions and influencing strategic product decisions to align with global regulatory requirements. Product Validation & Compliance Develop and review validation documentation for Software as a Medical Device (SaMD) and Computer-Aided Design (CAD) devices to ensure regulatory compliance. Review product labeling, marketing materials, and customer-facing statements for regulatory compliance, offering guidance and recommendations where necessary. Regulatory Documentation & Monitoring Lead the preparation and submission of EU MDR filings, ensuring timely and complete documentation. Monitor ongoing regulatory developments and perform regulatory gap analyses to identify and respond to new or revised regulatory requirements. Success in this role is defined by ensuring our products consistently meet or exceed global regulatory compliance standards, aligning cross-functional teams with regulatory requirements throughout product lifecycles, and effectively navigating regulatory pathways to support timely market entry and ongoing compliance. Requirements Proven experience in a senior regulatory role within an AI medical device company. Extensive knowledge of EU MDR, QMS, and medical device regulations. Master s degree in a technical discipline (preferred), RAC certification is a plus. Strategic thinking with the ability to align regulatory requirements with portfolio opportunities and company goals. Strong project management skills, with the ability to multitask and manage cross-functional teams in a dynamic, fast-paced environment. Exceptional written and verbal communication skills for clear documentation, presentations, and discussions. Demonstrated commitment to quality and continuous improvement, with a proactive approach to identifying and addressing regulatory challenges. Why This Role Is Important In this leadership position, you will drive compliance efforts across the organization, ensuring that all products are designed, developed, and released in compliance with global standards. Your role will be central in shaping the regulatory strategies that enable the company to enter global markets and maintain regulatory excellence. Equal Opportunity Employer We are committed to fostering an inclusive and diverse workforce. We encourage applications from candidates of all backgrounds and experiences. Qualification : Masters degree (technical discipline preferred); RAC certification is a plus.

Mondel z International is a global leader in the snacking industry, with iconic brands like Oreo, Cadbury, and Toblerone. We are committed to creating delicious moments of joy and leading the future of snacking. Joining Mondel z means working with a team that thrives on making a difference, continuously driving innovation, and achieving excellence in all we do. Role Overview As a Senior Manager in Global Internal Audit and Controls, you will lead and manage global audits, focusing on financial accounting, operational controls, and compliance with Mondel z's internal policies, local, and statutory laws. This role requires leadership in ensuring that Mondel z maintains best-in-class risk management and compliance practices. You will also drive continuous improvement and digitalization initiatives to optimize audit processes. This position will involve working closely with both internal and external stakeholders to provide essential insights and strategic recommendations that enhance the control environment and support sustainable growth across regions. How You Will Contribute 1. Global Audit Management Lead comprehensive, risk-based audits, including financial, operational, and compliance audits, ensuring compliance with IIA and Mondel z standards. Conduct audits across regions and functions, including processes outsourced to third parties. 2. Stakeholder Management Act as a trusted advisor and primary audit liaison with senior management across various geographies, including leaders in Finance, Operations, Supply Chain, IT, Sales Marketing, and General BU/Regional Management. Provide regular updates to the Audit Director and executive leadership on audit progress, risk areas, and action plans. 3. Compliance to Audit KPIs Ensure audit execution is aligned with global KPIs. Work closely with the Senior Director to identify gaps in KPIs, determine root causes, and initiate corrective actions to maintain performance standards. 4. Continuous Improvement & Digitalization Identify opportunities for automation, digital tools, and data analytics to enhance the effectiveness and efficiency of the audit processes. Drive harmonization and efficiency within the audit function to align with the company's evolving goals. 5. Team Leadership & Development Lead, coach, and develop a global team of audit professionals, fostering a compliance-oriented, high-performance culture. Align team development with the organization s objectives, ensuring that audit professionals are equipped with the necessary skills and insights to succeed. 6. Monitor and Report Risk Mitigation Plans Oversee the creation, monitoring, and follow-up on corrective action plans. Provide executive management with visibility on progress and escalate areas requiring further attention. Key Stakeholders Internal: Executive Leadership, Finance, Supply Chain, Operations, IT, Sales, Marketing, and HR teams. External: External Auditors, Consulting Partners. Experience and Qualifications Professional Background Chartered Accountant (CA) qualification is required. Extensive experience in audit firms or large-scale/global manufacturing companies. Experience directly in the manufacturing sector with significant experience in high-volume operations is also preferred. Global exposure is highly desired. Leadership and Collaboration Proven ability to lead senior audit teams and collaborate with executive leadership. Experience in building a compliance-focused culture across diverse global environments. Strategic and Digital Mindset Skilled at identifying strategic opportunities for digital transformation and using technology to drive process improvements and automate audits. Technical Expertise Deep understanding of internal controls, audit practices, and risk management frameworks. Proficiency in financial policies, enterprise risk management, U.S. GAAP/IFRS standards, and SOX compliance. Relocation and Support Within-country relocation support is available. For candidates voluntarily moving internationally, minimal support is offered through the Volunteer International Transfer Policy.

Job Summary: We are seeking an experienced Project Manager to oversee the end-to-end delivery of customer projects. The role demands the ability to effectively manage people, processes, and projects while ensuring customer satisfaction, excellence in delivery, and adherence to timelines, costs, and quality standards. The Project Manager will drive execution, lead the project lifecycle from strategy to tactical activities, and maintain strong customer connections through effective communication and team engagement. Key Responsibilities: 1. Customer Engagement & Relationship Management: Ensure high customer connect for each project, establishing strong relationships with the customer. Build processes to engage all relevant team members with the customer at key stages of the project. Actively seek and incorporate customer feedback, conducting Project Satisfaction Reports, surveys, and feedback mechanisms to assess the project s success. 2. Project Planning & Execution: Ensure completion and delivery of the Project Plan, overseeing its execution and control. Lead the execution of the project roadmap, managing all tactical activities to ensure project completion on time, within budget, and to the agreed-upon quality standards. Govern the project lifecycle from conceptualization to delivery, ensuring adherence to customer specifications and internal processes. 3. Project Governance & Quality Control: Define and implement quality planning methodologies, including setting quality standards, criteria, and measurement processes. Conduct audits and project process monitoring to ensure compliance with defined standards. Oversee regular steering committee meetings with customers to review project progress and resolve issues. 4. Team Management & Development: Lead, motivate, and coach the project team to build the necessary functional skills and foster desired behaviors for delivering project outcomes. Ensure high levels of engagement within the team and ensure alignment with the project goals. Provide technical guidance and performance assessments to team members, helping them develop professionally and manage their tasks effectively. 5. Risk & Issue Management: Manage complex scenarios such as business risks, multiple vendor issues, code red situations, and customer expectations, ensuring that they are handled professionally and without impacting team members adversely. Proactively identify potential risks and develop strategies for their mitigation. 6. Financial Management & Reporting: Review project profitability and monitor key performance indicators (KPIs), providing regular status reports to both the management team and the customer. Ensure project financials are maintained and aligned with the agreed budgets, highlighting any variances and taking corrective actions as needed. 7. Documentation & Reporting: Develop and maintain project-level documentation, including presentations, demonstration materials, and other tools to ensure that solutions are easy to manage and repeatable. Ensure that relevant project dashboards are created and maintained to enable effective project management and visibility. 8. Collaboration & Communication: Articulate and explain project designs, constraints, and progress to stakeholders by understanding the customer s perspective and ensuring alignment. Ensure clear and transparent communication with both the internal team and customers at all stages of the project. 9. Methodology & Process Improvement: Determine and implement appropriate methodologies and processes for project delivery, ensuring they align with industry best practices and internal tools. Sensitize the team to continuously look for ways to provide greater value to the customer, focusing on ongoing improvements beyond the immediate deliverables. Required Qualifications: Experience: Minimum 10+ years of experience in project management with a strong background in managing complex customer-facing projects. Skills: Proven ability to manage projects across multiple vendors and complex business environments. Strong leadership and team management skills with a track record of developing high-performing teams. Strong communication and stakeholder management capabilities, including delivering presentations and managing customer expectations. Expertise in quality management processes, audits, and risk management. Ability to manage and resolve business risks, technical escalations, and customer issues effectively. Educational Qualification: Degree in Business, Engineering, IT, or related fields preferred. Qualification : Minimum 10+ years of experience in project management with a strong background in managing complex customer-facing projects.

Tele Sales Executive Experience: 0 - 6 Months Education: HSC Location: Mumbai About the Role We are looking for a highly motivated Tele Sales Executive to join our team in Mumbai. As a key member of our sales team, you will play a vital role in reaching out to potential clients, promoting our products and services, and generating valuable leads. This role offers an excellent opportunity to develop your sales skills and grow in a dynamic and fast-paced environment. Key Responsibilities Outbound Calls: Initiate outbound calls to prospective clients or customers to promote products, services, and special offers. Customer Interaction: Engage in meaningful conversations with customers, addressing their inquiries, providing accurate product information, and resolving issues effectively. Lead Generation: Identify and qualify potential leads by gathering relevant customer information and updating databases for follow-up actions. Record Keeping: Maintain detailed and accurate records of calls, customer interactions, and feedback to ensure proper follow-up and lead management. Follow-Up: Conduct follow-up calls to ensure customer satisfaction, address additional inquiries, and nurture leads for future business opportunities. Skills Required Excel Skills: Proficient in Microsoft Excel to manage data, track calls, and organize information efficiently. Communication Skills: Clear, persuasive verbal communication abilities to effectively engage with customers and promote products or services. Listening Skills: Active listening skills to understand customer needs and provide appropriate solutions. Organization & Time Management: Strong organizational and time management skills to handle multiple calls and tasks efficiently. Opportunity to develop your sales skills in a fast-paced environment. Supportive team culture with ongoing training and career growth opportunities. Competitive salary with performance-based incentives.

Planning Engineer Civil Projects Location: Mumbai Experience: 3 4 Years Qualification: Diploma / B.E. in Civil Engineering Employment Type: Full-Time About the Role We are seeking a proactive and detail-oriented Planning Engineer to join our civil project team in Mumbai. The ideal candidate will assist in developing and monitoring project schedules, coordinating with internal teams, and supporting timely and cost-effective project delivery. Key Responsibilities Assist in preparing project schedules using Primavera P6 or MS Project. Support the Project Manager in defining project scope, timelines, milestones, and resource requirements. Track day-to-day progress and update schedules accordingly to reflect project status. Prepare and maintain project documentation, including progress reports, look-ahead schedules, and delay analysis. Coordinate with site engineers, procurement, and execution teams to gather real-time data. Identify potential delays or risks and escalate issues with suggested corrective actions. Maintain records for planning, budgeting, and forecasting purposes. Assist in the preparation of S-curves, bar charts, and resource histograms. Ensure timely communication of project updates to stakeholders. Required Skills & Competencies 3 4 years of experience in project planning within civil construction or infrastructure projects. Proficiency in Primavera (P6), MS Project, and MS Excel. Good understanding of civil construction methodologies and sequencing. Ability to read technical drawings and specifications. Strong analytical and organizational skills. Excellent communication and coordination skills. Attention to detail and ability to work independently under tight deadlines. Preferred Attributes Experience working on residential, commercial, or infrastructure projects. Familiarity with project tracking tools and reporting templates. Knowledge of Earned Value Management (EVM) and other planning KPIs is a plus. Join a dynamic team where your planning expertise will directly contribute to the successful execution of major civil engineering projects. We value initiative, precision, and teamwork and we re building for the future. Apply now to be a part of our growing team in Mumbai! Qualification : Diploma / B.E. in Civil Engineering