Credit Collection Data Specialist Jobs in Mumbai

98 Jobs Found

EP

Customer-centric Market Research & Customer Success Internship

Epaylater

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Customer-Centric Market Research & Customer Success Internship Location: Mumbai Have you ever wondered what customers truly want and what influences their choice of one brand over another? At ePayLater, we go beyond assumptions. We engage directly with real customers, gather first-hand insights from the market, and convert those insights into meaningful product and business impact. This internship offers a unique opportunity to work at the intersection of fintech, market research, and customer success, giving you direct exposure to retailers, distributors, and small businesses. Your insights will actively contribute to how we build, position, and evolve our products. What You ll Work On Understand Customer Behavior: Analyze merchant needs, payment patterns, and digital credit usage. Identify Market Gaps: Discover unmet needs and areas where current solutions fall short. Competitive Insights: Capture customer perceptions of competitors and identify opportunities for differentiation. Customer Acquisition & Onboarding: Introduce potential customers to ePayLater s offerings and support onboarding. Insight Sharing: Convert on-ground conversations into actionable insights for product, sales, and strategy teams. How You ll Do It Conduct one-on-one field visits with merchants and small businesses. Run quick surveys and in-depth interviews. Map competitor offerings and customer sentiment. Participate in focus group discussions where applicable. Prepare daily reports highlighting insights, challenges, and key learnings. What You ll Gain Hands-on exposure to go-to-market strategy, market research, and sales execution. Deep understanding of customer psychology and B2B decision-making. Opportunity to influence real product and customer experience decisions. Internship certification and performance-based recommendation. A whole new perspective on India s retail ecosystem. B-school students or graduates interested in sales, marketing, market research, or customer strategy. Self-driven individuals comfortable working in dynamic, on-ground environments. Strong communicators who enjoy interacting with people. Curious thinkers who ask the right questions and dig deep for insights.

Customer Customer centric Research Customer Research Market Research
AF

Data Analyst - Collections

Auxilo Finserve

3-6 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position: Data Analyst Collections Location: Mumbai Qualification: Graduate Experience: 3 to 6 years Job Description: We are looking for a Data Analyst Collections to join our team. This role involves analyzing and interpreting data from multiple sources to provide actionable insights and support decision-making. You will be responsible for reporting, system management, process improvement, and collaborating cross-functionally to drive performance improvements. Key Responsibilities: Data Analysis & Reporting: Collect and analyze data from various sources to identify trends, patterns, and key insights. Prepare daily, weekly, and monthly operational reports as well as client-specific reports. Design and manage interactive dashboards to track key performance indicators (KPIs) and provide insights for management decision-making. System Management: Oversee the daily operation and maintenance of information systems, ensuring smooth and secure data handling. Ensure the accuracy, security, and integrity of all databases. Provide support for troubleshooting and resolving any system-related issues. Process Improvement & Automation: Identify and implement opportunities to enhance reporting processes and system efficiency. Automate repetitive tasks and processes using advanced Excel functions (VBA, Macros), SQL, and BI tools such as Power BI or Tableau. Strategic & Cross-Functional Support: Collaborate with various departments to understand data requirements and deliver customized reports. Monitor compliance with Service Level Agreements (SLAs), internal controls, and regulatory standards. Provide technical support to enhance decision-making and business performance across teams. Key Qualifications & Skills: Technical Expertise: Advanced proficiency in MS Excel (functions, VBA/Macros), SQL, Tableau, Power BI, and database management systems. Analytical Skills: Strong ability to process large datasets, identify trends, and derive actionable insights. Regulatory Knowledge: Familiarity with debt collection laws, compliance requirements, and reporting standards (preferred for roles related to collection or finance MIS). Communication Skills: Ability to clearly present data insights to both technical and non-technical stakeholders. Qualification : Graduate

Data Analyst Data analyst Collections Collections analyst
NC

Senior Vice President Data, Ai & Cloud

Neogrowth Credit

12+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position Title: Senior Vice President Data, AI & Cloud Location: Mumbai Department: Technology Role Overview We are seeking a visionary technology leader to serve as Senior Vice President Data, AI & Cloud, responsible for architecting and executing our enterprise-wide data, AI/ML, and cloud strategy. This is a transformative leadership role that combines deep technical expertise with strong business acumen to drive innovation, operational efficiency, and intelligent decision-making across the organization. You will lead platform modernization, enable large-scale AI/ML adoption, and optimize cloud infrastructure, all while building a culture where data and AI are embedded in everyday decision-making. The ideal candidate will be both a strategic thinker and a hands-on technologist capable of translating cutting-edge developments like generative AI and LLMs into practical enterprise applications. Key Responsibilities Strategic Leadership Define and implement a cohesive strategy across Data, AI/ML, and Cloud aligned with enterprise objectives. Drive AI democratization by embedding intelligence in core workflows and decision systems. Champion a data-driven, innovation-first culture across both business and technology teams. AI Advocacy & Adoption Act as the internal evangelist for AI leading awareness, education, and enablement initiatives. Partner with cross-functional teams (product, credit, operations, etc.) to co-create impactful AI solutions. Translate advanced AI technologies (LLMs, generative AI, agentic workflows) into scalable enterprise applications. AI/ML Delivery & Innovation Lead end-to-end development and deployment of AI/ML solutions across key areas: credit scoring, collections, fraud detection, automation, and customer insights. Promote the adoption of LLMs and generative AI to power personalization and intelligent decisioning systems. Institutionalize MLOps, Infrastructure-as-Code (IaC), and model observability practices. Data Platform & Governance Overhaul and modernize data architecture with real-time, scalable, cloud-native solutions. Establish and enforce robust data governance, data quality, privacy, and compliance practices (aligned with RBI and other regulatory norms). Cloud Infrastructure & Optimization Architect and maintain a secure, scalable, cost-optimized AWS environment. Implement best-in-class DevOps, Infrastructure-as-Code, and monitoring practices using tools like Terraform, Kubernetes, and Cloud-native observability suites. Team & Capability Building Build and lead high-performing teams across Data Engineering, ML Engineering, and Cloud Operations. Mentor and inspire talent to drive innovation and cross-functional collaboration. Technology Stack AI/ML: Python, TensorFlow, PyTorch, MLflow, LangChain, LLMs, Agentic Workflows Cloud (AWS): S3, EKS, ECR, Lambda, CloudWatch, CloudTrail, IAM, SageMaker, Bedrock Databases: RDBMS, Amazon Redshift, MongoDB DevOps & Infrastructure: Terraform, Kubernetes, CI/CD tools, ETL pipelines Desired Candidate Profile 12+ years of progressive experience in data engineering, AI/ML, and cloud infrastructure roles, with at least 5 years in a leadership capacity. Proven success in leading data platform modernization and delivering enterprise-scale AI solutions in regulated industries preferably financial services. Deep hands-on expertise with Python, ML frameworks (TensorFlow, PyTorch), MLOps tools (MLflow), and generative AI platforms (LangChain, LLMs). Strong understanding of financial data, credit models, risk analytics, and compliance requirements (including RBI regulations). Bachelor s or Master s degree in Computer Science, Data Science, Engineering, or a related field. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Engineering, or a related field

Senior Vice President Vice president Senior vice president
IF

Manager - Analytics (Debt Management)

Idfc First Bank

5-10 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Role: Manager - Analytics (Debt Management) Function/Department: Collections Experience: 5-10 Years Education: Graduation: B.Sc, B.Tech, BCA, B.Com, BBA Post-Graduation: MBA, PGDM Job Purpose: We are looking for a Manager - Analytics (Debt Management) to drive data-driven decision-making in our collections process. This role will focus on portfolio analytics, delinquency tracking, and performance optimization to enhance debt recovery strategies. The ideal candidate will leverage data insights to improve efficiency, ensure compliance, and support strategic initiatives within the Debt Management function. Key Responsibilities: Debt Portfolio Analysis & Performance Tracking: Monitor and analyze delinquency trends across buckets and DPD (Days Past Due). Develop predictive models and data-driven strategies to enhance debt recovery rates. Track collection performance and identify gaps or improvement opportunities. Collection Strategy Optimization: Define data-backed segmentation strategies to improve customer engagement and recovery. Optimize collection strategies by analyzing past trends, customer behavior, and repayment patterns. Implement early warning systems to prevent accounts from slipping into default. MIS & Reporting: Design and maintain MIS reports for performance tracking, agency efficiency, and collection outcomes. Generate and present insights-based reports for senior management decision-making. Automate reporting processes to enhance operational efficiency. Stakeholder Collaboration & Compliance: Work closely with collection teams, legal teams, and external agencies to improve recovery strategies. Ensure compliance with regulatory requirements in debt management analytics. Provide analytical support for policy and process enhancements within the collections framework. Preferred Skills & Attributes: Strong expertise in data analytics, predictive modeling, and statistical techniques. Proficiency in SQL, Python, R, Tableau, Power BI, or other data visualization tools. Experience in credit risk management, collections analytics, or debt recovery strategies. Strong understanding of regulatory guidelines and compliance frameworks in banking collections. Ability to work cross-functionally and drive actionable insights for business growth. Impactful role in shaping data-driven debt management strategies. Work in a fast-paced, analytical, and results-oriented environment. Opportunities for professional growth in a leading financial institution. If you are passionate about analytics, data-driven decision-making, and optimizing debt management, we invite you to apply and be part of our dynamic team! Qualification : B.Sc, B.Tech, BCA, B.Com, BBA

Manager Analytics Manager analytics Analytics manager Debt manager
IF

Senior Regulatory Reporting Analyst

Idfc First Bank

5-10 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Role: Senior Regulatory Reporting Analyst Function/Department: Finance Experience: 5-10 Years Education: Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA Professional Certification (Preferred): CA, CS Job Purpose: We are looking for a Senior Regulatory Reporting Analyst to manage financial analysis, regulatory reporting, and capital adequacy calculations. The role involves ensuring accurate, timely, and compliant financial reporting, maintaining the MIS system, and generating analytical reports to aid senior management in strategic decision-making. The candidate will also collaborate with various departments to optimize financial processes and regulatory adherence. Key Responsibilities: Financial & Regulatory Reporting: Prepare and review financial and regulatory reports in compliance with banking regulations. Ensure timely and accurate financial reporting to senior management and regulatory bodies. Maintain the funds transfer pricing process to assess business unit performance. Accounting & Operations: Perform month-end closing activities, including revenue and expense accounting, account reconciliations, and variance analysis. Oversee accounts payables, receivables, credit, and collections to ensure financial accuracy. Address financial inquiries and ensure compliance with accounting standards. Financial Analysis & Risk Management: Analyze key financial ratios (solvency, profitability, growth) to assess the bank's financial health. Identify process improvements in financial data collection, reporting, and automation. Undertake self-assessments to mitigate financial and regulatory risks. Technology & Process Improvement: Work closely with technology teams to enhance regulatory reporting systems. Ensure operational documentation is best-in-class and audit-ready. Stay updated with market trends, competitor strategies, and regulatory changes. Audit & Compliance: Participate in internal and external audits, ensuring adherence to regulatory guidelines. Recommend corrective actions based on audit findings and ensure regulatory compliance. Maintain up-to-date knowledge of banking regulations and industry standards. Preferred Skills & Attributes: Strong knowledge of banking regulations, financial reporting, and capital adequacy calculations. Proficiency in financial analysis, accounting principles, and risk assessment. Experience with regulatory reporting tools and financial systems. Strong analytical skills with the ability to interpret data and provide strategic insights. Excellent communication and stakeholder management skills. Opportunity to work in a high-impact role within the Finance & Regulatory Reporting domain. Exposure to regulatory compliance, financial strategy, and technology-driven process improvements. Collaborative work environment with opportunities for career growth and learning. If you have expertise in regulatory reporting, financial analysis, and compliance, we invite you to join our team and play a pivotal role in shaping our financial strategy! Qualification : Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA Professional Certification (Preferred): CA, CS

Senior Regulatory Reporting Regulatory reporting Analyst
IF

Manager Allocation Strategy - Debt Management

Idfc First Bank

6-10 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Role: Business Analysis Manager Debt Management Function/Department: Debt Management Flows Experience: 6-10 Years Education: Graduation: B.Sc, B.Tech, BCA, B.Com, BBA Post-Graduation: MBA, PGDM Job Purpose: The Debt Management (DM) function has evolved into a data-driven and analytics-led domain, leveraging enhanced data capture, automated strategies, and predictive analytics. The Business Analysis Manager plays a critical role in enabling strategic decision-making by providing data-driven insights into macro and micro business trends. This role involves analyzing customer behavior, team performance, and market trends to proactively identify opportunities for improvement and risk mitigation. Key Responsibilities: Debt Management Performance & Strategy: Measure, analyze, and enhance Debt Management strategies and process improvements using MIS and KPIs. Collate, structure, and document strategic changes and impact assessments. Monitor and track Debt Management ecosystem parameters, including customers, employees, and agencies. Evaluate strategy effectiveness and recommend data-driven optimizations. Analytics & Insights for Debt Management: Utilize data analytics to drive higher resolution rates and cost-efficient debt collection. Implement risk segmentation models to predict propensity to pay and probability of default. Develop differentiated treatment models to optimize collection intensity, field operations, and contact strategies. Optimize customer interaction strategies, including right time to contact, skip tracing, and legal interventions. Drive settlement acceptance propensity models to enhance recovery rates and improve debt-sale solutions. Operational Planning & Forecasting: Forecast allocations and capacity requirements to improve debt management efficiency. Collaborate with Product, Portfolio Risk, and BIU teams to align portfolio insights with debt management operations. Track system development requirements and oversee the implementation of automated solutions. Project Management & Compliance: Lead debt management initiatives, ensuring timely execution and impact measurement. Adhere to and foster compliance with regulatory guidelines and risk policies. Support process optimization and digital transformation projects in debt management. Preferred Skills & Attributes: Strong understanding of Debt Management processes, risk segmentation, and collection strategies. Expertise in data analytics, predictive modeling, and financial risk assessment. Experience in project management, process automation, and regulatory compliance. Proficiency in MIS reporting, KPI tracking, and performance analytics. Ability to work cross-functionally with risk, product, BIU, and operational teams. Opportunity to drive strategic decision-making in a data-driven debt management function. Work in a high-impact role with exposure to advanced analytics and automation. Collaborate with cross-functional teams to enhance operational efficiency and recovery strategies. If you have a strong analytical mindset, expertise in debt management analytics, and a passion for driving process improvements, we invite you to join us in shaping the future of Debt Management through data-driven decision-making! Qualification : Graduation: B.Sc, B.Tech, BCA, B.Com, BBA Post-Graduation: MBA, PGDM

Manager Allocation Strategy Manager strategy Strategy manager
IF

Senior Specialist-credit Administration

Idfc First Bank

10-18 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Role: Senior Specialist - Credit Administration Function/Department: Wholesale Banking Operations Experience: 10-18 Years Education: Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA Job Purpose: The Senior Specialist - Credit Administration plays a critical role in post-sanction credit activities for large corporates. This role ensures compliance with credit, regulatory, legal, and product guidelines while facilitating disbursement. As a key control function, the role involves extensive due diligence, credit condition monitoring, and management of limits, covenants, collateral, and documentation to safeguard the bank s interests. Key Responsibilities: Credit Administration & Compliance: Oversee a wide range of credit products, including working capital, term loans, NCDs, investment limits, portfolio buyouts, and commercial papers for large corporate and FIG segments. Ensure credit appraisals align with internal policies and RBI regulations. Verify that all conditions precedent are met before disbursement approval. Documentation & Security Management: Ensure enforceable legal documentation as per legal guidelines, including security creation (mortgages, pledges, hypothecation, etc.). Track and manage covenants, deferrals, and compliance requirements in the system. Facilitate safe custody and retrieval of loan documents for internal and external stakeholders. Stakeholder Coordination & Process Improvement: Coordinate with business teams, legal, credit, and external partners (valuation, audit, title search) to ensure timely and high-quality deliverables. Process invoices related to credit administration activities. Support internal governance initiatives to identify process gaps and strengthen controls. Regulatory Reporting & Risk Management: Ensure accurate and timely reporting of credit-related data to internal and external stakeholders. Stay updated on RBI guidelines and regulatory reporting requirements (e.g., RBS submission). Preferred Skills & Attributes: Strong expertise in credit administration, risk management, and regulatory compliance. Hands-on experience with credit operations for large corporate banking. Knowledge of legal documentation, security creation, and credit monitoring. Ability to liaise with internal teams and external agencies to drive operational excellence. Proficiency in financial reporting and governance frameworks. Play a key role in ensuring credit risk mitigation and compliance in wholesale banking. Gain exposure to large corporate credit operations and regulatory reporting. Be part of a dynamic team driving process improvements in credit administration. If you have extensive experience in credit administration, a strong understanding of compliance frameworks, and a keen eye for risk management, we invite you to be part of our team! Qualification : Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA

Senior Specialist Senior specialist Credit Credit specialist
IB

Aix Admin

Ibm

3+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

As a Service Delivery Specialist, you are the face of IBM for our customers. Your clients success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and handle issues to ensure our customers success. Your Role and Responsibilities This group comprises professionals with diverse backgrounds in hardware maintenance, software, network architecture, and security. Our goal is to provide consistent support and execution across our portfolio and simple go-to-market engagement, maximising cross-selling in clients environments. Responsibilities The Engineer should have a AIX installation/Upgradation/Patch Management NIM based installation and administration. Hardware health checkup/Logs Collection System Monitoring/Performance Monitoring/data collection. Start/Stop, reboot OS as and when required. LVM, Filesystem and NFS Management. Storage Attachment and multi-pathing Configuration. User Administration. OS Hardening as per Client/Audit Security policy. Required Technical and Professional Expertise Total IT experience of 5 years and a minimum of 3 years experience on AIX system administration. Engineer should have a complete scope of AIX administration, as given below, rather than ticket based administration experience. Candidates on the L2 Category should have 4 years relevant experience. Candidates should have good verbal and written communication skills. Candidates should be willing to work on 24 7 and on-call support during critical issues. Candidates should have eagerness to learn new technologies and skills. Candidates should be hardworking with strong work ethics and discipline. Develop and maintain documentation about current environment setup, standard operating procedures, and best practices BCP activities and Support. PowerHA Installation/Configuration/Start/Stop/Administration LPAR Creation and Administration. VIO installation and configuration Resource Management and DLPAR operations. Trouble shooting any problem data collection. Raise and track Service Requests with IBM/OEM. Preferred Technical and Professional Expertise 3 Years regular Diploma from a recognized technical institution BCA/BSc IT/BSc Computer Science BE/BTech Graduation You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications Qualification : BCA/BSc IT/BSc Computer Science

Admin Aix Admin Full-Time AIX Administrator AIX Operating System
I(

Aix Admin

Ibm (international Business Machines)

3-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Introduction As a Service Delivery Specialist,youare the face of IBM for our customers.Your clients success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and handle issues to ensure our customers success. Your Role and Responsibilities This group comprises professionals with diverse backgrounds in hardware maintenance, software, network architecture, and security. Our goal is to provide consistent support and execution across our portfolio and simple go-to-market engagement, maximising cross-selling in clients environments. Responsibilities The Engineer should have a AIX installation/Upgradation/Patch Management NIM based installation and administration. Hardware health checkup/Logs Collection System Monitoring/Performance Monitoring/data collection. Start/Stop, reboot OS as and when required. LVM, Filesystem and NFS Management. Storage Attachment and multi-pathing Configuration. User Administration. OS Hardening as per Client/Audit Security policy. Required Technical and Professional Expertise Total IT experience of 5 years and a minimum of 3 years experience on AIX system administration. Engineer should have a complete scope of AIX administration, as given below, rather than ticket based administration experience. Candidates on the L2 Category should have 4 years relevant experience. Candidates should have good verbal and written communication skills. Candidates should be willing to work on 24 7 and on-call support during critical issues. Candidates should have eagerness to learn new technologies and skills. Candidates should be hardworking with strong work ethics and discipline. Develop and maintain documentation about current environment setup, standard operating procedures, and best practices BCP activities and Support. PowerHA Installation/Configuration/Start/Stop/Administration LPAR Creation and Administration. VIO installation and configuration Resource Management and DLPAR operations. Trouble shooting any problem data collection. Raise and track Service Requests with IBM/OEM. Preferred Technical and Professional Expertise 3 Years regular Diploma from a recognized technical institution BCA/BSc IT/BSc Computer Science BE/BTech Graduation You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications Qualification : BCA/BSc IT/BSc Computer ScienceBE/BTech Graduation

Admin Aix Admin Full-Time AIX System Administration IBM AIX
CD

Deputy Manager- Accounts Receivable

Central Depository Services

5+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Deputy Manager Accounts Receivable Location: Mumbai Education: M.Com / B.Com Experience: Minimum 5 years (with at least 2 years in a supervisory or managerial role) About the Role We are looking for a highly motivated and experienced Deputy Manager Accounts Receivable to oversee and enhance our receivables operations. The ideal candidate will bring strong financial acumen, team leadership experience, and a proactive approach to process improvement. This is a key role that ensures accurate financial reporting, efficient collections, and strong customer relationship management. Key Responsibilities Team Leadership: Supervise, mentor, and guide the accounts receivable team to ensure high productivity and continuous professional development. Customer Account Reconciliation: Ensure accurate reconciliation of customer accounts with AR ledgers and financial statements. Collections Coordination: Liaise with banks and payment aggregators to ensure timely collections from customers. Reporting & Analysis: Prepare regular AR reports including aging analysis, collection status, bad debt provisions, and other key metrics. Policy Implementation: Develop, implement, and monitor AR policies and procedures in alignment with internal controls and compliance standards. Client Communication: Address and resolve customer inquiries, disputes, and escalations related to billing and payments in a timely and professional manner. Process Optimization: Identify areas for improvement in the AR cycle and implement automation or best practices to increase efficiency. Financial Closure & Compliance: Ensure timely monthly closures and accurate financial reporting. Ensure compliance with statutory and regulatory payment requirements. Cross-Functional Collaboration: Work closely with finance, sales, and customer service teams to resolve billing or payment issues and improve the end-to-end AR process. Required Qualifications & Skills Education: Bachelor s or Master s degree in Commerce, Finance, Accounting, or Business Administration. Experience: Minimum 5 years of experience in Accounts Receivable or a related financial role. At least 2 years in a supervisory or managerial capacity. Technical Skills: Proficiency in accounting tools such as Tally Prime, SAP, Oracle, or QuickBooks. Advanced knowledge of Microsoft Office Suite, particularly Excel, PowerPoint, and Power BI. Core Competencies: Analytical Thinking: Ability to interpret financial data and make data-driven decisions. Communication: Strong verbal and written communication skills to effectively interact with internal teams and external stakeholders. Leadership: Proven ability to lead teams, set performance goals, and foster a collaborative work culture. Attention to Detail: Strong focus on accuracy in financial reporting and record-keeping. Organizational Skills: Ability to manage multiple priorities, deadlines, and maintain structure under pressure. Be part of a fast-paced, growth-oriented finance team. Work in a collaborative environment with cross-functional exposure. Opportunity to lead impactful process improvement initiatives. Competitive compensation and opportunities for advancement. Qualification : Bachelors or Masters degree in Commerce, Finance, Accounting, or Business Administration

Manager Deputy manager Accounts Manager accounts Accounts manager
NC

Senior Manager Generative AI & Innovation Lead

Neogrowth Credit

2+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position Title: Senior Manager Generative AI & Innovation Lead Location: Mumbai Department: Data Science, AI & Innovation Job Summary We are looking for a forward-thinking and execution-focused Generative AI & Innovation Lead to drive AI-led transformation in the lending industry. In this high-impact role, you will be responsible for identifying, prototyping, and scaling cutting-edge generative AI solutions that enhance efficiency, improve customer experiences, and streamline business processes across the organization. This position is ideal for a passionate innovator who understands the rapidly evolving AI landscape and can bridge the gap between advanced technologies and real-world business needs particularly in financial services. Key Responsibilities Strategic Innovation Leadership Lead AI innovation initiatives by identifying high-impact generative AI use cases across the lending value chain. Develop and own the roadmap for generative AI adoption aligned with key business objectives. Act as a catalyst for organization-wide transformation through AI-powered solutions. Technology & Ecosystem Awareness Stay on top of the latest advancements in LLMs, multimodal AI models, and agentic frameworks. Evaluate enterprise platforms such as AWS Bedrock, Azure OpenAI, Google Vertex AI, and open-source alternatives. Build internal awareness of emerging technologies and their potential applications. Competitive & Market Intelligence Benchmark AI adoption in financial services and lending industries. Analyze competitor strategies and identify whitespace opportunities and unmet customer needs. Use Case Development & Experimentation Collaborate with business, data science, and tech teams to prioritize and validate high-impact use cases. Rapidly design and develop proof-of-concepts (POCs) with measurable success metrics. Scale validated solutions into production with focus on usability, scalability, and business ROI. Agile & Lean Execution Foster a fail-fast, learn-fast culture with cost-efficient experimentation. Promote lean innovation and lead internal evangelism for AI-driven transformation. Cross-functional Collaboration Partner with engineering, data science, product, compliance, and legal teams for ethical, scalable deployment. Ensure adherence to governance standards, including explainability, fairness, and regulatory compliance. Qualifications & Experience Bachelor s or Master s degree in Computer Science, Data Science, Engineering, or a related field; MBA is a plus. 2+ years of experience in AI/ML, with at least 1 year hands-on in Generative AI. Proven track record of leading innovation or AI-driven initiatives, preferably in lending or financial services. Deep understanding of the lending lifecycle, including underwriting, collections, risk models, and regulatory frameworks. Hands-on experience with LLMs (e.g., GPT, Claude, Mistral, LLaMA), embedding models, prompt engineering, and vector databases. Familiarity with cloud platforms (AWS, Azure, GCP) and orchestration tools like LangChain, Haystack. Excellent communication, leadership, and stakeholder management skills. Preferred Skills Experience with synthetic data generation, document AI, conversational AI, or autonomous agents. Understanding of ethical AI, privacy laws, and compliance standards in financial services. Exposure to startups or intrapreneurial roles in launching new AI products or platforms. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Engineering, or a related field; MBA is a plus

Senior Manager Senior manager Ai Ai manager
QR

Data Integration Specialist - Python

Qube Research And Technologies

2+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Data Integration Specialist Python Location: Mumbai Company: Qube Research & Technologies (QRT) Job Type: Full-Time About QRT Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager operating across all major liquid asset classes. We are a technology-first, data-driven firm, combining deep domain expertise with advanced research and innovative tools to solve complex challenges. Our collaborative culture fuels continuous innovation and a shared commitment to delivering exceptional performance. Your Role at QRT As a Data Integration Specialist, your core mission is to manage and optimize the vast array of datasets that power QRT s research and trading platforms. You will work at the intersection of data engineering and financial markets, ensuring that structured and unstructured data from diverse sources is accessible, reliable, and efficiently integrated. Key Responsibilities Data Pipeline Management: Design, implement, and maintain robust data ingestion and integration pipelines for large-scale financial and alternative datasets. API Development: Contribute to the design and implementation of QRT s internal data store and its API for consumption by research and trading systems. Data Monitoring: Proactively monitor data health and the performance of fetching processes to ensure data quality and availability. Alternative Data Integration: Identify, onboard, and normalize non-traditional datasets into QRT s ecosystem for alpha discovery and research. User Support: Act as a point of contact for quantitative researchers and traders regarding data access, integrity, and customization needs. Required Experience & Skills Experience: 2 10+ years of relevant experience in data engineering, data integration, or financial data operations. Programming: Advanced proficiency in Python is mandatory. Experience or familiarity with C#, Rust, or JavaScript is a plus. Data Handling: Proven experience working with large-scale structured and unstructured datasets. Exposure to modern data technologies including data lakes, data mesh, or cloud-based data platforms. Finance Domain: Experience with financial instruments, market data feeds, and major data vendors (e.g., Bloomberg, Refinitiv) is advantageous. Soft Skills: Strong problem-solving and analytical skills. Ability to work independently and collaboratively in a global, fast-paced environment. Excellent English communication skills, both written and verbal. Nice to Have Prior experience in a quantitative research or trading-focused organization. Familiarity with data modeling, ETL frameworks, or real-time data streaming. What QRT Offers Work in a cutting-edge technical environment at the forefront of quantitative finance. Exposure to a diverse range of global financial data and complex integration challenges. A collaborative, intellectually rigorous culture that values innovation and continuous learning. Competitive compensation and benefits. Support for professional development, work-life balance, and diversity and inclusion.

Data Integration Data Integration Specialist Data specialist
KR

Relationship Manager (RM) Global Trade Finance (GTX)

Kredx

1+ Year | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Relationship Manager (RM) Global Trade Finance (GTX) Location: Mumbai Experience: 1 - 3 Years Reports To: Head Global Trade Finance Company: KredX About GTX GTX is an IFSCA-licensed International Trade Financing Services (ITFS) platform based out of GIFT City, designed to support exporters and importers with their cross-border working capital needs through cutting-edge technology. GTX is committed to empowering international trade with innovative financial services, advanced technology, and deep market expertise. Role Overview As a Relationship Manager for Global Trade Finance, you will be instrumental in structuring and executing trade finance transactions, managing client portfolios, coordinating with banks and financial institutions, and ensuring full regulatory and operational compliance. This role offers a unique opportunity to work closely with exporters, importers, banks, fintech platforms, and internal stakeholders to deliver seamless, secure, and scalable cross-border financing solutions. Key Responsibilities Client & Transaction Management Originate, structure, and execute trade finance solutions such as Export Factoring, Letters of Credit (LC), Standby Letters of Credit (SBLC), forfaiting, factoring, buyer s and supplier s credit. Manage and nurture a portfolio of corporate clients involved in international trade. Identify opportunities to cross-sell trade products and deepen client relationships. Operational & Risk Oversight Ensure all documentation, risk assessments, compliance (KYC/AML), and credit appraisals are properly managed. Monitor disbursals, repayments, collateral, and transaction flows. Work collaboratively with risk, compliance, and legal teams to mitigate transactional risks. Banking & Institutional Relationships Interface and negotiate with domestic and international banks, NBFCs, Export Credit Agencies (ECAs), and factoring companies for syndication and deal closures. Negotiate terms, pricing, and credit limits with funding partners. Strategic & Internal Projects Support product development, process automation, and digitization initiatives in trade finance. Provide insights into market trends, trade finance regulations (UCP, URDG, FEMA, RBI guidelines), and client behaviors. Key Requirements Education & Experience 1-3 years of experience in trade finance roles within banks, NBFCs, fintech companies, or corporate treasury. Additional certifications such as CDCS (Certified Documentary Credit Specialist) or CITF (Certificate in International Trade Finance) are advantageous. Strong understanding of trade finance instruments, regulatory environment, and global trade dynamics. Skills Strong analytical, structuring, and negotiation skills. Proficiency in trade documentation, credit analysis, and risk management. Excellent communication, relationship-building, and stakeholder management skills. Be part of a high-growth vertical with global exposure backed by institutional credibility. Work with a dynamic, innovative team focused on transforming trade finance through digital technologies. Opportunity to lead and contribute to transformative projects in an evolving ecosystem.

Relationship Manager Relationship manager Rm Global
SY

Back Office & Accounting

Synechron

3-7 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Description: We are seeking a Murex Back Office Specialist with 3 to 7 years of experience, specializing in back-office processes and accounting issues. The ideal candidate will possess a deep understanding of the Murex platform, particularly in the Back Office (BO) stream, and will be an expert in managing post-trade processes, deal validation, nostro settlements, and accounting. As a Murex Back Office Specialist, you will handle the day-to-day operations related to the back office and accounting, ensuring that all processes are executed accurately and efficiently. Responsibilities: Back Office & Accounting Management: Handle back-office and accounting issues, including change requests. Provide support in managing workflow handling, OSP rights, and usage for various asset classes. Oversee nostro settlements, deal validation, and accounting in the Murex platform. Business Requirements & Documentation: Prepare business requirement documents and manage developers for changes. Design layouts and pricing templates based on gathered requirements. Implement necessary changes to the system and prepare for testing. Testing & Issue Resolution: Conduct test case executions and manage user testing. Troubleshoot/debug issues, explain them to stakeholders, and implement fixes. Asset Classes & Configuration: Experience in handling accounting configurations in Murex. Support in the development of OSP, settlement instructions, and accounting configurations for different products. Reporting & Documentation: Generate reports and leverage OSP, static data, and deal bookings for testing. Provide support for document generation, swift/RTGS settlements, and post-trade workflows. Technical Skills & Qualifications: Capital Markets Knowledge: Strong understanding of capital markets and the post-trade life cycle. Murex BO Stream Knowledge: Experience with Murex BO stream, particularly dealing with deal validation, cashflow position monitoring, nostro settlements, accounting, and OSP handling. SQL & Mx-Excel: Proficiency in SQL and Mx-Excel for analysis, troubleshooting, and reporting. Post-Trade Rules & Configuration: Experience with post-trade rules, document generation, and settlement configurations in Murex. Experience in Asset Classes: Exposure to major asset classes and knowledge of how Murex handles these processes throughout the trade life cycle. Experience: 3 to 7 years of hands-on experience working with Murex, specifically in back-office processes. Strong understanding of settlements, accounting, and configuration management in the Murex environment. Proficient in developing OSP, settlement instructions, and accounting configurations for various asset classes. Synechron s Diversity & Inclusion Statement: Diversity and Inclusion are at the heart of Synechron's culture. We strongly believe that a diverse workforce fosters stronger businesses and an environment where everyone can excel. We are an equal-opportunity employer and encourage applicants from diverse backgrounds, ethnicities, genders, sexual orientations, religions, and abilities to apply. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures that we create an inclusive environment that fosters equality for all.

Office Back office Accounting Office accounting Full-Time
B&

Billing Backup

Burns & Mcdonnell

2-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Billing & Finance Specialist Roles & Responsibilities Billing Documentation & Data Retrieval Collect support documentation for client invoices from multiple resources. Retrieve data from systems such as Oracle, Unanet, WebNow, and other relevant platforms. Gather and organize documentation, including: Vendor and subcontractor invoices Timecards and expense reports Shipping receipts and fleet trip tickets Printing, scanning, plotting, and reprographics records Postage documentation and filing Client contracts and subcontract agreements Projects with complex invoicing requirements Audit & Compliance Support Assist with quarterly internal audit reviews for selected projects. Ensure all billing records are accurate and compliant with company policies. Administrative & Team Support Maintain organized financial records and provide necessary documentation to stakeholders. Support the finance and accounting teams in preparing audit-ready files. Perform additional tasks as assigned by the Manager. Qualifications & Skills Education & Experience 2-5 years of accounting experience in billing, financial support, or related fields. Experience with billing software, especially Oracle (preferred). Key Competencies Ability to work independently and in a team environment. Strong organizational skills and keen attention to detail. Ability to multitask and meet strict deadlines. Excellent oral and interpersonal communication skills. Technical Skills Intermediate proficiency in Adobe Acrobat, Microsoft Excel, Word, and Outlook. Work with a dynamic finance team in a fast-paced environment. Gain experience in billing, invoicing, and financial operations. Competitive salary and career growth opportunities. Apply Now & Build Your Career in Finance & Billing!

Billing Backup Full-Time Billing Process Invoice processing
UG

Corporate Order Processing Executive

Ugaoo

2-3 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

About Us: At Ugaoo, we re not just a gardening brand; we re a movement. With over 135 years of experience from Namdeo Umaji Agritech, we are pioneering a new path for the future of gardening. As the global gardening market is set to grow to $120 billion by 2027, Ugaoo is leading the charge in this transformation. This is an exciting time to join a young, dynamic company where time-tested wisdom meets modern innovation. At Ugaoo, you ll have the chance to make an impact, push boundaries, and grow both personally and professionally. A Culture of Growth: At Ugaoo, our core values Growth, Resilience, Openness, Responsibility, Empathy, and Welcoming guide everything we do. You ll be part of a supportive environment where your ideas are heard, and your career can flourish. Room to Innovate: We encourage creativity and risk-taking. If you re someone who loves challenging the norm and taking ownership, Ugaoo is your stage to shine. Performance-Driven Success: We reward ambition. Your hard work and dedication will be recognized, and your contributions will directly impact both your growth and the company s success. Kinship and Collaboration: At Ugaoo, you re part of a team. We collaborate, celebrate wins together, and support one another every step of the way. Key Responsibilities: Order Processing: Manage order processing through online portals. Shipment and Invoices: Ensure that shipment labels and corresponding invoices are attached correctly to shipments. MIS Reporting: Maintain daily MIS reports in Excel for orders posted on the same day. Share these reports with the management team. Inventory Planning: Allocate inventory according to consumption trends and replenish stock as needed. Returns Management: Handle returns on e-commerce platforms, ensuring accurate communication with partners regarding discrepancies. Credit Notes and Returns: Raise credit notes for returned items and update warehouse records. Courier Coordination: Ensure timely pick-up of shipments by coordinating with courier partners. Claims Management: Raise online tickets for damaged or incorrect products received. Documentation and Data Maintenance: Keep separate records for orders, returns, and claims. Ensure all necessary paperwork is filed correctly. Team Coordination: Work closely with the e-commerce team to ensure smooth operations and minimize discrepancies. Requirements: Bachelor s Degree 2-3 years of experience in order processing through online marketplaces. Strong proficiency in MS Excel Excellent communication skills Strong organizational skills and attention to detail. Who We re Looking For: We re looking for driven, proactive individuals ready to take the next step in their career. If you re eager to learn, excited to take ownership, and want to be part of a team that values growth and collaboration, Ugaoo is the place for you. Join us and let s grow together because we believe Plants Grow People. Impact: Your work will directly influence the growth of the company. Collaboration: Join a supportive and collaborative team that works together towards shared success. Growth: Explore opportunities to develop both your skills and career in a fast-growing company. Qualification : Bachelors degree and have an experience of 2-3 years and has good understanding of order processing through marketplaces

Corporate Processing Order Processing Executive Corporate executive
TF

Supply Chain Specialist I

Thermo Fisher Scientific

3-6 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Role Overview An exciting opportunity has arisen for young and experienced professionals in supply chain management to join an established company. This role offers a dynamic environment where you will manage the end-to-end order processing and contribute to key activities across procurement, logistics, finance, and customer service. Key Responsibilities 1. End-to-End Order Processing Handle all stages of order processing from booking, procurement, and customer/factory coordination. Support EXIM (Export-Import) activities and manage logistics, including warehouse clearance, transportation, and customs procedures. Ensure financial clearance processes are completed, including the management of Letters of Credit (LC), Cash Against Documents (CAD) payments, and Performance Bank Guarantee (PBG) issuance. 2. Inventory and Warehouse Management Manage Goods in Transit (GIT), deferred inventory, and ensure accurate reporting at month-end for finance (e.g., revenue recognition and GIT management). Collaborate with the warehouse team to manage stock levels, track shipments, and resolve stock-outs. Handle re-exportation of defective units to the factory. 3. Taxation and Compliance Ensure compliance with GST (5%), CDEC (Custom Duty Exemption), and other taxation requirements, including the handling of bonded transactions. Assist in managing import and INR shipments (handling clearance and landing in India). 4. Procurement and Vendor Management Review purchase orders and communicate with vendors to ensure timely procurement. Handle the procurement of demo materials both for import and local sourcing. Proactively track and update shipping dates to keep all relevant stakeholders informed. 5. Customer and Service Coordination Work closely with the service team to coordinate installation-related activities and track installation revenue. Provide customer support in resolving short shipments, warranty claims, and Free of Charge (FOC) issues. 6. Reporting and Analysis Prepare regular reports on inventory levels, stockouts, Expiry & Obsolescence (E&O), and liquidation opportunities. Utilize Microsoft Excel for detailed data analysis, inventory tracking, and preparing presentations (e.g., PPT presentations for internal/external stakeholders). Review reports and escalate any issues regarding inventory discrepancies, material damage, or procurement errors. 7. Process Improvement Investigate and resolve discrepancies in order processing, material procurement, or shipment issues. Supervise price increases and communicate changes to the team as required. Qualifications Education: Postgraduate degree (preferably in Supply Chain, Logistics, or a related field). Experience: 3-6 years of experience in an analytical or supply chain role, with a strong background in order processing and inventory management. Skills: Proficiency in SAP SD and MM Modules. Advanced Microsoft Excel skills for reporting, data analysis, and inventory management. Strong understanding of taxation, including GST, CDEC, and other relevant customs and tax regulations. Ability to work with forwarders, vendors, and stakeholders to ensure smooth order execution. Proven track record of taking ownership of responsibilities and driving results. Strong organizational and problem-solving skills, with attention to detail. 1.

Supply Supply chain Specialist Supply chain specialist I
MS

Key Accounts Manager Oncology

Msd

3-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Description Key Account Manager THE OPPORTUNITY Key Account Manager is responsible for Efficiently manage the therapy area by effectively reaching out to customers and increases product awareness, answer queries and introduce new products. Also responsible for Customer Focus and have industry knowledge and schedule and plan the frequency of calls and personally visit the targeted doctors as per agreed coverage list. Based in Mumbai, named one of the Best Companies for Women in India by Avatar, 2019, 2020 and 2021. Join the premier biopharmaceutical company that has been in Asia Pacific for over 60 years. Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources.We support healthcare providers and healthcare systems meet the goals of the patients in their communities. Your role at our organization is integral to helping the world meet new breakthroughs that affect generations to come, and we re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. WHAT YOU WILL DO Key Responsibilities: Customer Focus and Coverage Proficient with the therapy and product related features/benefits including scientific information thereto, so as to effectively communicate with the medical doctors and handle product related customer queries. Actively participate in identifying key and potential medical practitioners and specialists in the respective therapeutic segment in the assigned territory, and prioritize for the purpose of systematic customer coverage so as to generate maximum prescription sales for the company s range of products as per business plan. Schedule and plan the frequency of calls and personally visit the targeted doctors as per agreed coverage list. Call on the Chemists, wholesalers as the case may be to track in-market sales of the products, booking of orders to ensure timely and adequate availability of products to meet market demand. Utilize customer focused selling techniques (CSSP), continually assessing the knowledge of the customer and strategize to maintain high customer confidence and customer knowledge of company products. Maintain current, approved protocol (CSSP) and promotional materials to be included in sales presentation/ detailing. Contact customers on regular basis and deliver informative sales presentations based on customers need. Constantly explore opportunities to develop new business within assigned therapy area. Sales Performance & Results Achieve and exceed the sales targets on a consistent basis through effective implementation of the sales promotion strategies and follow-up initiatives. Specialist in the product knowledge, therapy knowledge and detailing skills so as to enhance productivity levels as expected by the Company. Carry out Product Visibility and such ancillary or incidental activities related to the Products of the Company or Products of any other Company as may be decided from time to time, in accordance with any arrangement or agreement entered into by the Company with such other Company. Explore opportunities to develop new businesses within assigned therapy area. Planning & Sales Performance Management Tactically plans to generate tertiary demand generation Plans and executes field working as per approved tour programmes so as to cover all stakeholders as per decided frequency Takes follow-up initiatives on feedback and customer service requirements. Handles special product campaigns, new product launch campaigns as perCompany s plans. Covers the Nursing homes, clinics and hospitals as per agreed coverage requirements Collects data on annual budget for medicines, mode of purchase, rate contract/tendering etc. as may be required and takes initiatives to tap these business growth avenues. Assists in the collection of receivables, as per company policy. Key Account Management To nurture strategic relationships with top accounts, so a KAM must possess an in-depth knowledge of the company and its customers. KAMs need to have a strategic perspective that goes beyond short-term gains. They must be able to juggle many moving parts and orchestrate deals and long-term plans that align with a mutually beneficial strategy. Communication Meets Actively participate in Cycle meetings, periodic Sales & Marketing meeting and conventions. Conducts group meetings, medical education camps, speaker programmes as may be necessary from time to time for assigned therapy area. Guides and helps other team members within therapy area to design and execute scientific activities as per experience. Coaching and supervision Actively participate in training, orienting and handholding the new comers To be a Mentor to the Trainees, probationers and freshly inducted sales professionals in the assigned therapy area. Expert in the therapy area and constantly providing guidance and coaching to TMs and STMs as per need. To sanction leave of the sales professionals, as per company procedure. Liaising with the Stockists and distributors in connection with customer service requirements. Provides guidance and coachingto TMs as per need. To approve claims upto prescribed limits of authorized stockists, distributors, retailers in respect of breakages, date expiry, spoilage etc after due verification. In case of larger claims, provide accurate and vital inputs to the Management to take appropriate action. Company, Industry & Product Knowledge Demonstrate above average knowledge of all company marketed products, disease, therapy area, competitor products, promotional strategies and objectives. Develops a clear understanding of the Company s SOPS and protocols pertaining to his area of work. Imbibes the guidelines pertaining to Adverse Event Reporting and takes prompt action in compliance with the requirements. Market Analysis Maintain quality customer list, current profile of assigned key accounts, key influencers & clinical thought leaders....

Key Accounts Key Accounts Manager Key manager
LT

Technical Support Specialist (japanese)

Lrn Technology Content Solutions

4+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position: Technical Support Specialist (Japanese) Location: Mumbai, India About LRN: LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. About the role: LRN team develops data specifically for a set of key product domains like eLearning, Disclosures, personalization and completions. We deal in AWS technologies like Redshift, S3, Glue, and Lambda. You'll build our data lake and partner with Product and BI teams to build new behavioral events, pipelines, datasets, models, and reporting to support their initiatives. You'll also assist to develop our analytics capabilities in Quicksight and build out our real time reporting capabilities. Your responsibilities will include: Provide support to internal and external customers on all aspects of LRN s proprietary applications (functions include: campaign set up, system generated e-mails, system reporting, user data management, and customization) Using defined systems and processes, keep both internal and external stakeholders updated as to the status of call tickets, requests, projects, issues, and changes. Update necessary tracking and reporting systems to ensure that group statistics can be tracked, managed and measured. Manage expectations of internal and external customers, ensuring capabilities are not exceeded to the detriment of the customer. Escalate issues related to capabilities where appropriate. Serve as an internal advocate for field personnel, as well as external customers. Prioritize requests based on need and impact. Work with internal stakeholders to address priorities. Prepare and present (in written and verbal forms) product information that will assist customers with the capabilities of LRN's systems. Maintain quality levels for all work related to customers requests. Ensure there is an ongoing dialog between LRN and each customer with whom the Partner Assistance Center team member is working. Collaborate with peers to discuss unique solutions and to document them. Perform other duties as assigned. Requirements: Bachelor s Degree 4-6 years of L2/L3 level experience in a customer facing role in an application support environment. Proficient in Japanese language (Written and spoken) - Mandatory Excellent communication skills in English. This position requires above par skills to write and speak in English. Extensive experience in supporting enterprise customers based in US and Europe. Familiarity with HTML and CSS. Familiarity with Learning Management Systems Expertise in Microsoft Office Suite especially in Excel. Should be able to understand and handle CSV files. Ability to review a Partner request, and apply the necessary analytical skills to ensure successful delivery of the end product. This role will involve direct Partner contact; an ability to work with others who are potentially very frustrated, in a professional manner is mandatory. An inherent ability to multitask and manage customer expectations to the satisfaction of all involved parties is critical to the success of the incumbent. Ability to consistently spot and report issues before they reach a point of becoming critical. A desire to constantly examine issues, looking for the opportunity to improve processes and/or technology. Must have an inherent attention to detail Benefits: LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualification : Bachelors Degree

Technical Support Technical support Support Technical Specialist
BC

Data Analyst

Blenheim Chalcot It Services India Pvt. Ltd.

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position: Data Analyst Location: Mumbai, India Division: Data & Analytics / Marketing About the Role As a Data Analyst within the Blenheim Chalcot portfolio and Oakbrook, you will be crucial in driving data-driven insights for our consumer lending business. You will analyze marketing performance across direct and third-party aggregator channels, helping optimize spend and strategy. Your work will involve building and maintaining dashboards (SQL, Power BI), monitoring campaign and product performance, and ensuring channel efficiency. Key Responsibilities Campaign & Channel Performance Analysis Track and analyze marketing campaigns (paid search, social, email, display, aggregators). Measure key conversion metrics: impressions → clicks → applications → approvals → disbursals. Identify underperforming campaigns/channels and recommend improvements. Aggregator Performance Monitoring Monitor lead volume, quality, and conversion rates from aggregators (e.g., Clear Score, Compare the Market). Benchmark aggregator ROI and provide actionable insights for partner management. Product Performance Tracking Analyze application, approval, and disbursal trends by product type. Segment performance by demographics, channel, and credit risk tiers (prime, near-prime, non-prime). Identify opportunities for product/pricing optimization. Dashboard Development & Reporting Design and maintain interactive dashboards using SQL and Power BI. Ensure data accuracy and real-time performance tracking. Present weekly/monthly reports and insights to marketing, finance, and product teams. Customer Journey & Funnel Analysis Analyze drop-off points in the customer journey. Collaborate with CRO and UX teams to improve application flows. Support A/B testing with data analysis. Marketing Data Governance Ensure campaign tagging and data standards across platforms (GA, CRM, ad networks). Collaborate with data engineering on data quality and pipeline improvements. About You Technical Skills: Advanced SQL skills (complex queries, joins, CTEs) on relational databases (Snowflake, Big Query, Redshift). Proficient in Power BI (dashboard design, KPI visualization, DAX calculations). Strong Excel/Google Sheets skills (pivot tables, VLOOKUP/XLOOKUP, array formulas). Data cleaning and preparation expertise; familiarity with Alteryx or Python/Pandas is a plus. Understanding of UTM tracking, campaign attribution models, and analytics platforms (Google Analytics, Adobe Analytics). Experience with A/B testing and statistical analysis. Familiarity with CRM and marketing platforms (Google Ads, Meta, email/SMS tools). Awareness of GDPR and data governance best practices. Non-Technical Skills: Commercial awareness in lending context (customer acquisition cost, ROI, bad debt rates). Ability to translate data insights for non-technical stakeholders (marketing, finance, compliance). Strong attention to detail and problem-solving mindset. Excellent time management balancing regular reporting and ad-hoc analysis. Curious and proactive in identifying trends and opportunities. Collaborative working style across marketing, product, risk, and data teams. About Blenheim Chalcot & Oakbrook Blenheim Chalcot is a world-leading digital venture builder with over 26 years of experience creating disruptive businesses in FinTech, EdTech, GovTech, and more. Our India team plays a vital role in our success, fostering innovation and entrepreneurship since 2014. Oakbrook, a fast-scaling FinTech venture in our portfolio, leverages advanced analytics and technology to provide personalized consumer lending solutions. We aim to simplify borrowing with fair, data-driven credit access tailored to individual customers. Join the world s leading digital venture builder. Work with a diverse, talented team in a culture of continuous learning and innovation. Opportunity to work on Gen AI-enabled cutting-edge solutions. A fun, open, and cricket-enthusiast environment (home of Rajasthan Royals IPL team!). 24 days annual leave + 10 public holidays. Private medical insurance for you and your family & life insurance coverage. Our Commitment We value diversity and inclusion, fostering a culture where everyone s skills and talents can thrive. We recruit, develop, and promote based on merit and competence, driven by curiosity and collaboration. Join us to make an impact in a data-driven, fast-paced environment.

Data Analyst Data analyst Full-Time Data Analysis

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