Credit Management Jobs in Chennai

Accounts Executive Reconciliation Department: Accounts Location: Chennai Type: Full-time Overview We are seeking a detail-oriented Accounts Executive Reconciliation to manage financial reconciliations for e-commerce transactions. The role involves verifying marketplace settlements, tracking claims, ensuring accurate accounting of payments, and supporting month-end closing processes across multiple platforms. Key Responsibilities Perform daily, weekly, and monthly reconciliations of sales, payments, commissions, and returns across marketplaces such as Amazon, Flipkart, Zepto, Blinkit, BigBasket, Swiggy, and others. Verify and reconcile payment settlements, deductions, commissions, and chargebacks as per marketplace reports. Track and validate promotional spends, advertising deductions, and logistics fees charged by platforms. Maintain detailed records of pending claims, short payments, or discrepancies, and coordinate with platform account managers for resolution. Reconcile refunds, cancellations, and returns to ensure accurate posting and adjustments in books. Coordinate with e-commerce operations and finance teams to match invoices, dispatches, and receipts accurately. Prepare reconciliation summaries and MIS reports highlighting variances, trends, and actionable insights. Support month-end closing by ensuring accurate booking of revenues, commissions, and e-commerce-related expenses. Liaise with marketplace finance teams for claim submissions, payment follow-ups, and issue resolution. Ensure compliance with accounting policies, GST requirements, and internal audit standards. Continuously review reconciliation processes to identify gaps, streamline workflows, and improve accuracy. Required Skills & Competencies Strong knowledge of accounting principles, reconciliation processes, and ledger management. Proficiency in MS Excel (VLOOKUP, Pivot Tables, Data Validation) and accounting software such as Tally ERP, SAP, or Zoho Books. Analytical mindset with excellent attention to detail and numerical accuracy. Ability to identify discrepancies quickly and resolve them systematically. Strong communication and coordination skills for cross-department interactions. Effective time management and organizational skills to handle large data volumes efficiently.

Position: Team Leader - Voice Process Location: Chennai Designation: Team Leader Education: Any Graduate Job Description Set Clear Goals: Establish and communicate clear team objectives and individual targets. Task Delegation: Assign tasks to team members, ensuring that deadlines are met efficiently. Daily Operations Management: Supervise and manage day-to-day operations to ensure smooth workflow. Performance Monitoring: Track and evaluate team performance, analyzing key metrics and providing reports to upper management. Motivation & Leadership: Foster a positive team environment, keeping the team motivated and focused on achieving goals. Team Building: Plan and organize team-building activities to improve collaboration and morale. Attrition Control: Proactively manage and minimize team attrition. Target Achievement: Ensure that team targets are consistently met in line with organizational goals. Candidate Profile Experience: Minimum of 2 years in Sales/Collection within a Call Centre or BPO environment. Industry Experience: Previous experience in Sales (Credit Cards, NBFC, Telecom) is preferred. Team Leadership: Proven ability to lead and manage a team effectively, with a focus on motivation and target achievement. Skills Exceptional communication and interpersonal skills. Strong persuasive and convincing abilities to drive performance. Qualification : Any Graduate

Position: Sales Representative Business & Personal Loans Experience: 2+ Years Type: Full-time Location: Chennai About the Role We are looking for driven and proactive Sales Representatives to join our on-ground team in Chennai. In this role, you will be responsible for identifying potential customers and closing sales for a range of loan products, including business loans, mortgages, housing, and personal loans. If you're passionate about financial services and excel in a fast-paced, target-driven environment, we d love to meet you. Key Responsibilities Actively generate leads and engage potential clients through field sales for business, housing, mortgage, and personal loans. Understand each client's financial needs and recommend appropriate loan products. Guide clients through the complete loan application process, ensuring a smooth experience. Build and nurture strong, long-term relationships with clients to drive referrals and repeat business. Consistently meet or exceed sales targets by closing high-quality leads. Coordinate with the credit and operations teams to ensure efficient loan processing and approvals. Maintain detailed and accurate records of client interactions, leads, and sales activity. Monitor industry trends and competitor offerings to identify opportunities and stay competitive. Basic Qualifications 2+ years of proven experience in field sales, preferably in financial services, NBFCs, or DSAs. Excellent communication, negotiation, and relationship-building skills. Strong understanding of loan products and the ability to explain financial solutions to clients. Self-driven and goal-oriented, with the ability to work independently in a fast-paced environment. Basic understanding of financial documents and business models. Familiarity with CRM tools and digital sales platforms. Preferred Qualifications Previous experience selling business, personal, housing, or mortgage loans. Background in NBFCs, DSAs, or fintech companies offering financial products.

Business Intelligence Lead Experience: 6+ Years Location: Chennai Company: Kaleidofin About Kaleidofin Kaleidofin is a pioneering fintech platform creating a digital ecosystem to provide financial access for everyone, everywhere. Through our ki credit platform, we deliver credit health assessments, middleware integration, advanced risk management dashboards, and debt capital market structuring enabling financial institutions to serve underserved segments like women entrepreneurs, farmers, and MSMEs across India, Bangladesh, and Kenya. With over 6 million customers impacted and more than $3 billion facilitated in debt capital, Kaleidofin is backed by global investors including the Gates Foundation, Omidyar Network, and Blume Ventures. Recognized internationally by Forbes Asia and the United Nations, and winner of RBI s Swanari TechSprint and G20 TechSprint 2024, we are committed to innovation and impact. Role Overview We are seeking an experienced Business Intelligence Lead to drive data analytics and reporting efforts that inform strategic decisions across risk, credit, compliance, fraud detection, and product performance. The ideal candidate will bring strong leadership, a deep understanding of financial services data, and hands-on expertise in BI tools and data governance. Key Responsibilities Team Leadership & Development Lead and mentor the Data Analytics team; identify skill gaps and implement training plans. Data Analysis & Insights Leverage BI tools (Power BI, Tableau, Looker) to deliver actionable insights that drive business and partner strategies. Develop and optimize dashboards and reports aligned with business goals. Data Visualization & Reporting Create clear, interactive visualizations for diverse stakeholders, ensuring accessibility and timeliness. Manage robust data pipelines using ETL/ELT tools like Informatica, Talend, or Airflow. Collaboration & Stakeholder Management Partner with cross-functional teams to gather data requirements and support executive, regulatory, and product reporting needs. Present insights to senior leadership to promote data-driven decision-making. Process Improvement & Automation Automate routine reporting and continuously enhance BI tools and workflows for efficiency and accuracy. Data Governance & Compliance Maintain data quality standards and governance practices ensuring compliance with data privacy regulations. Interface with auditors and compliance teams as required. KPI Management Achieve >90% data accuracy through audits and corrections. Ensure >80% user adoption of BI products by monitoring engagement metrics. Deliver cost savings by evaluating BI-driven efficiency improvements. Who You Are Bachelor s or Master s degree in Computer Science, Data Science, Information Systems, or related fields. 6+ years in BI, analytics, or data architecture, with 3+ years in leadership or architect roles. Hands-on experience with BI platforms (Power BI, Tableau, Looker) and proficient in SQL querying. Strong knowledge of financial data domains: credit scoring, transactions, KYC, fraud, lending, payments. Experience with credit bureau data (Experian, Equifax, CRIF) preferred. Experience with cloud data platforms (AWS, GCP, Azure) and data warehousing concepts. Familiarity with machine learning applications in BI or data science is a plus. Relevant certifications such as Microsoft Data Analyst Associate or AWS Certified Data Analytics are advantageous. Join a high-impact team revolutionizing financial inclusion. Work with cutting-edge BI technologies in a fast-growing fintech startup. Thrive in a culture that values innovation, collaboration, and continuous learning. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Information Systems, or related fields

Fundraising & Investment Associate Experience: 2+ Years Location: Chennai Department: Strategy & Investments Company: Kaleidofin About Kaleidofin Kaleidofin is a leading fintech platform building an inclusive digital ecosystem to provide finance for everyone, everywhere. Our ki credit platform integrates credit health assessments, middleware rails, risk management dashboards, and debt capital structuring to empower financial institutions serving underserved segments such as women entrepreneurs, farmers, and MSMEs across India, Bangladesh, and Kenya. With over 6 million customers impacted and more than $3 billion in debt capital facilitated, Kaleidofin has garnered global investor confidence from entities like the Gates Foundation, Omidyar Network, and Blume Ventures. Recognized by Forbes Asia and the United Nations, and award-winning in RBI and G20 TechSprints, we re committed to making a meaningful financial impact. Role Overview As a Fundraising & Investment Associate, you will be pivotal in driving our capital-raising efforts to support growth and impact. This role demands a mix of strategic insight, financial expertise, and excellent communication skills. You will support equity fundraising, identify grant opportunities, manage investor relations, and develop robust financial models and business plans. Key Responsibilities Support equity fundraising activities targeting institutional and impact investors. Identify and apply for grant funding aligned with Kaleidofin s mission in emerging markets. Build and maintain a pipeline of potential investors and funding partners. Develop detailed financial models, forecasts, and comprehensive business plans. Prepare persuasive investor presentations, pitch decks, and investment memos. Manage due diligence processes and coordinate closely with legal, finance, and compliance teams. Monitor market trends, investor sentiment, and funding benchmarks within fintech and impact investing sectors. Who You Are Master s degree in Finance, Business, Economics, or related discipline. MBA, CA (or CA-in-progress), or CFA Level II (or higher) is a strong advantage. 2 5 years experience in fundraising, investment banking, venture capital, or financial planning. Advanced proficiency in Excel for financial modeling and forecasting. Skilled in PowerPoint and other presentation tools. Excellent written and verbal communication skills. Self-driven, able to work independently and collaboratively in a dynamic, fast-paced environment. Passionate about financial inclusion and emerging markets. The chance to work at the intersection of finance and social impact. Direct collaboration with company co-founders. A mission-driven, collaborative, and entrepreneurial culture. Continuous learning and development opportunities. Competitive compensation with performance-based incentives. Qualification : Masters degree in Finance, Business, Economics, or related discipline

Job Title: Specialist Banking Operations (Disputes & Chargebacks) Location: Chennai Employment Type: Full-time About Zeta: Zeta is a next-gen banking technology company redefining how banks and fintechs build and launch modern financial products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta offers the industry s first fully cloud-native, API-driven banking stack Zeta Tachyon supporting issuance, processing, core banking, lending, fraud & risk, and more, all from a single vendor platform. With over 15 million cards issued globally, Zeta is transforming customer experiences for leading banks and fintechs across global markets. Zeta Tachyon enables: Digital-first cardholder experiences Native embeddable banking support Hyper-personalized card programs Rapid product configuration and launch Real-time innovation via APIs and event streams Next-gen back-office and compliance capabilities Zeta has a global team of 1700+ employees, 70% of whom are in R&D. In 2021, Zeta raised $280 million at a $1.5 billion valuation, backed by SoftBank, Mastercard, and other top investors. About the Role: We re hiring a Cards Dispute & Chargeback Specialist to join our Banking Operations team. In this role, you will manage end-to-end dispute and chargeback operations for debit, credit, and prepaid card transactions. The ideal candidate will have hands-on experience with card network regulations (Visa, Mastercard, RuPay, UPI), strong analytical skills, and the ability to work effectively with cross-functional teams and external partners. Key Responsibilities: Manage the entire dispute lifecycle for debit, credit, and prepaid card transactions. Investigate dispute scenarios such as: Fraudulent transactions Merchandise not received Service not rendered Duplicate billing Other eligible chargeback cases Assess dispute validity per card network regulations (Visa, Mastercard, RuPay, UPI). Execute chargeback processes: representments, pre-arbitrations, compliance cases, etc. Prepare and submit supporting documentation in line with scheme-defined timelines. Collaborate with issuers, acquirers, merchants, customers, and internal teams for case resolution. Stay up-to-date on regulatory guidelines (RBI, PCI DSS) and scheme rules. Track and report key operational metrics: Dispute volumes Aging reports Recovery rates Win/loss ratios SLA adherence Communicate professionally with customers regarding dispute status and outcomes. Support internal/external audits, regulatory reporting, and compliance assessments. Identify areas for process automation and continuous improvement to boost operational efficiency. Required Skills & Competencies: Familiarity with fraud detection tools, dispute management systems, and transaction monitoring platforms. Strong understanding of RBI regulations, PCI DSS, and other financial compliance frameworks. Exposure to process improvement methodologies (e.g., Lean Six Sigma, RPA). Excellent analytical, investigative, and problem-solving skills. Effective communication and stakeholder management skills. High attention to detail with the ability to manage sensitive cases discreetly. Ability to work independently while maintaining team alignment and compliance standards. Qualifications & Experience: Bachelor s degree in Finance, Business Administration, or a related field. 3 5 years of experience in banking operations, fintech, or card processing environments. Minimum 2 years of experience specifically handling disputes and chargebacks. Equal Opportunity: Zeta is proud to be an equal opportunity employer. We are committed to fostering an inclusive workplace that celebrates diverse backgrounds, cultures, and perspectives. We welcome applications from all individuals and believe that diversity drives innovation and success. Qualification : Bachelors degree in Finance, Business Administration, or a related field

Job Title: AR Analyst / Senior AR Analyst Experience Required: 1 5 Years Job Category: Billing Operations Job Location: Chennai Eligibility: Graduates from any stream About the Role: We are seeking a detail-oriented and self-motivated AR Analyst / Senior AR Analyst to join our Billing Operations team. The ideal candidate will have a strong understanding of provider billing, denial management, and Accounts Receivable (AR) processes, along with solid analytical and communication skills. Key Responsibilities: Manage accounts receivable follow-up for assigned payors effectively and independently. Analyze denials and take timely and appropriate action to resolve them. Work on correspondence, rejections, and appeal processes as needed. Apply knowledge of CPT, ICD, and Modifiers in analyzing and processing claims. Think analytically and use logical reasoning to troubleshoot AR issues. Ensure HIPAA compliance and maintain confidentiality of patient data. Collaborate with team members and contribute to achieving departmental goals. Required Skills: 1 5 years of experience in Accounts Receivable (AR) analysis within the provider billing domain. Strong verbal and written communication skills. Good interpersonal and team collaboration abilities. Proficiency in MS Office, especially Excel. Fast and accurate typing skills. Good computer literacy and system navigation skills. Preferred Qualifications: Exposure to correspondence and rejections is a plus. Understanding of modifiers, CPT, and ICD coding is essential. Qualification : Graduates from any stream

Job Title: Chief Manager Strategy Location: Chennai Job Type: Full-Time | Permanent Experience Required: 6 to 10 Years Job Purpose: The Chief Manager Strategy will be responsible for formulating and executing long-term business strategies for TVS Credit, with a strong focus on market dynamics, strategic transformation, and M&A integration. The role includes leading high-impact, cross-functional strategic projects, enabling business turnarounds, and supporting new venture initiatives across the organization. Key Responsibilities: Develop and drive long-term strategic plans (5-year horizon) aligned with company goals, along with medium-term (2 3 years) milestones. Analyze industry trends, competitive landscape, and internal performance to define strategic priorities and business opportunities. Lead cross-functional collaboration with Product, Credit, Operations, Technology, Analytics, HR, and external partners to design and execute strategic initiatives. Conduct detailed market assessments in the NBFC sector to drive transformation across business, technology, organization, and regulatory domains. Translate strategic goals into quantifiable and actionable initiatives with measurable outcomes. Monitor global trends, customer behavior, and innovation in adjacent industries to identify disruptive opportunities and best practices. Collaborate with business transformation teams to ideate and implement new business models and ventures. Lead M&A integration efforts for newly acquired companies, ensuring seamless alignment across functions. Drive strategic projects with a horizontal impact across multiple business verticals and product lines. Travel frequently to Gurugram or other locations for M&A integration, stakeholder meetings, and project execution. Required Qualifications & Experience: MBA from a reputed B-School preferred. 5+ years of experience in Corporate Strategy, Strategic Planning, or Long-Range Planning, preferably in Banking/NBFC/Financial Services. Demonstrated experience in M&A integration, corporate transformation, and business modeling. Key Skills & Attributes: Strong strategic and analytical thinking with sound decision-making capability. Financially astute with deep business acumen and understanding of process improvement. Ability to synthesize complex data and convert it into actionable insights. Excellent executive presence and stakeholder management skills. Strong verbal and written communication; capable of presenting to senior leadership and clients. Proactive, self-driven, and results-oriented with the ability to manage ambiguity. Interest in technology trends and their application in business strategy. Excellent project management, prioritization, and cross-functional leadership skills. Ability to work under pressure and drive initiatives to completion in a fast-paced environment. Be a part of an innovative and rapidly growing organization where strategic thinking and impact-driven leadership are at the core. At TVS Credit, you will work on high-visibility projects that shape the future of our business and drive real results. Qualification : MBA from a reputed B-School preferred

Job Title: Chief Manager Credit Department: Credit Location: Chennai Job Type: Full-Time | Permanent Reporting To: Associate Vice President Credit Job Purpose: The Chief Manager Credit will be responsible for developing, implementing, and overseeing credit policies for the Consumer Durable Loans portfolio. This role requires deep expertise in retail lending risk management, scorecard development, and digital credit decisioning, with a strong understanding of consumer behavior and the dynamics of consumer finance within banks or NBFCs. Key Responsibilities: Policy Development & Risk Management Design and manage credit policies for Consumer Durable Loans across multiple geographies and product lines. Develop rule-based and scorecard-driven underwriting frameworks aligned with market trends and risk appetite. Continuously monitor portfolio performance, delinquencies, and credit costs to ensure portfolio health and suggest timely policy changes. Business Alignment & Collaboration Work closely with OEMs, retailers, and sales finance teams to align credit strategies with business goals. Collaborate with product, technology, and analytics teams to deploy policies effectively across both digital and assisted lending journeys. Provide credit risk inputs for new product launches, business partnerships, and channel strategies. Data-Driven Credit Strategy Leverage bureau data, customer analytics, and alternative data sources to refine credit segmentation and enhance decision accuracy. Drive innovation in credit decisioning through use of digital tools, scorecards, and partner integrations. Governance & Compliance Ensure adherence to internal credit standards, regulatory norms, and audit requirements. Conduct regular reviews of credit policies to ensure relevance and effectiveness. Qualifications & Experience: Educational Qualification: Postgraduate or MBA (Finance preferred). Experience: Minimum 8 years in credit policy, with significant exposure to Consumer Durable Loans in a Bank or NBFC. Key Functional Competencies: Strong understanding of EMI schemes, zero-cost financing, and manufacturer subvention models. Experience working with fintech partners, embedded finance platforms, and POS financing networks. Skilled in credit policy formulation, risk modeling, and scorecard development. Proficient in working with credit bureau data, partner APIs, and digital credit tools. Key Behavioral Competencies: Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Proven track record of effective cross-functional collaboration. Technical proficiency in Excel, SQL, and analytics tools such as SAS or Python is preferred. This is a high-impact leadership opportunity in the evolving consumer lending space, where you'll shape credit strategy and risk frameworks at scale, working alongside dynamic teams and partners in a fast-growing environment. Qualification : Postgraduate or MBA (Finance preferred)

Job Title: Chief Manager Branding and Communications Department: Marketing Location: Chennai Job Type: Full-Time | Permanent Reporting To: Chief Marketing Officer Job Purpose: The Chief Manager Branding and Communications will lead the development and execution of brand strategies and communication initiatives that enhance TVS Credit s brand equity, build a distinct and consistent brand voice, and increase engagement across audiences. This role will play a pivotal part in crafting compelling narratives, aligning messaging across channels, and supporting business growth through innovative content and campaigns. Key Responsibilities: Strategic Branding & Communication: Own and drive the brand communication strategy across all platforms to improve brand awareness, consideration, and overall health score. Lead go-to-market (GTM) strategies, brand positioning, and integrated communication planning for new product launches and campaigns. Use AI tools and insights to develop persona-based and region-specific content that drives local relevance and deeper consumer engagement. Content & Creative Management: Design and implement a comprehensive content strategy including thought leadership, storytelling formats, and digital brand narratives. Develop and maintain core brand assets such as brand books, presentations, and corporate collaterals. Oversee the creation of multi-format content (videos, infographics, emailers, SMS, WhatsApp messages, web banners, etc.) ensuring alignment with the brand s tone and visual identity. Act as the final quality and messaging gatekeeper for all brand-aligned content across internal and external platforms. Stakeholder & Agency Collaboration: Manage external creative, digital, and branding agencies to ensure high-quality, timely, and innovative deliverables. Collaborate closely with internal stakeholders (product, HR, digital, and leadership teams) to ensure consistent brand messaging across initiatives. Qualifications & Experience: Education: MBA/PGDM in Marketing, Communications, or related field. Experience: 10 14 years of proven experience in branding, corporate communications, or content marketing, preferably in high-growth organizations or consumer-facing sectors. Functional Competencies: Strong storytelling and editorial skills with a sharp eye for content quality and brand voice. Demonstrated ability to lead brand and content projects end-to-end. Excellent written and verbal communication skills. Proficient in managing agency relationships, budgeting, and delivery oversight. Behavioral Competencies: Strategic thinker with a creative mindset and the ability to bring ideas to life. Strong project management skills with experience managing cross-functional teams and external vendors. High collaboration skills with the ability to manage multiple stakeholders and deliver results in a fast-paced environment. This is an opportunity to shape the voice and image of one of India's fastest-growing NBFCs. As Chief Manager Branding and Communications, you ll drive brand excellence, lead high-impact campaigns, and help build a brand that inspires trust and engagement across India. Qualification : MBA/PGDM in Marketing, Communications, or related field

Job Title: Branch Manager Gold Loan Department: Sales Location: Chennai Job Type: Full-Time | Permanent Reporting To: Business Manager Gold Loan Job Purpose: As the Branch Manager Gold Loan at TVS Credit, you will be responsible for overseeing the end-to-end operations and business performance of your branch. This role focuses on driving gold loan disbursements, managing branch operations, leading the team, ensuring compliance, and delivering exceptional customer service. Your leadership will directly impact profitability, asset quality, and customer retention. Key Responsibilities: Branch Operations & Business Growth: Manage the gold loan portfolio for the branch and ensure sustained business growth. Lead all operational aspects including loan disbursements, cash management, gold vault handling, customer onboarding, and compliance with internal policies. Drive local marketing activities and outreach programs to increase brand visibility and customer acquisition. Team Leadership & Development: Lead, coach, and mentor branch staff to maintain a high-performance culture. Conduct periodic training and skill-building sessions to ensure the team is up-to-date with policies, processes, and customer handling practices. Performance Monitoring & Reporting: Analyze branch performance data and prepare regular reports on business KPIs, including disbursement targets, collections, and operational metrics. Leverage insights for decision-making and strategic improvements in the branch s gold loan portfolio. Customer Engagement & Retention: Ensure high standards of customer service and relationship management to drive loyalty. Act as a trusted advisor to clients throughout their gold loan lifecycle, resolving issues efficiently. Credit Quality & Collections: Maintain gold loan portfolio quality through proactive customer follow-up and timely collections. Monitor and control Non-Performing Assets (NPAs) and ensure adherence to internal risk thresholds. Valuation & Compliance: Oversee accurate valuation of pledged gold using standard techniques (e.g., scratch test, acid test, flexibility test). Ensure secure storage of gold and cash within the branch, following vault protocols and audit guidelines. Comply with all internal audit, risk, and regulatory standards during day-to-day operations. Risk Management & Security: Monitor opening and closing protocols for branch operations to maintain compliance and security standards. Ensure safety of gold and financial assets through rigorous branch-level checks and controls. Qualifications & Experience: Education: Bachelor s or Postgraduate Degree (MBA in Finance preferred) Experience: Minimum 6 years in Gold Loan operations, preferably in NBFCs or Banks Key Functional Competencies: Deep understanding of gold loan valuation, pricing, and schemes. Experience in branch-level P&L management. Familiar with loan origination systems (LOS), LMS, and CRM platforms. Strong knowledge of risk management, audit, and compliance processes. Behavioral Competencies: Leadership: Ability to manage and motivate a team effectively. Analytical Thinking: Data-driven decision-making. Customer Orientation: Strong service mindset. Communication: Excellent interpersonal and verbal skills. This is an opportunity to lead one of the most critical and fast-growing business verticals in TVS Credit. You ll work in a performance-driven culture, take ownership of a branch, and directly contribute to the company s growth while empowering local communities through gold-backed financing. Qualification : Bachelors or Postgraduate Degree (MBA in Finance preferred)

Job Title: Senior Manager Consumer Durables Location: Chennai Job Type: Full-Time | Permanent Job Purpose: To support the Consumer Durable (CD) business by monitoring key performance indicators, coordinating with field teams, managing incentives, ensuring adherence to hygiene standards, and driving automation projects. The role aims to optimize operational efficiency and help achieve business growth targets. Key Responsibilities: Track and analyze daily performance metrics for the Consumer Durables business; provide actionable insights to Product and Leadership teams. Collaborate with Field Teams to manage Field Officer (FO) mapping and ensure targets align with the Annual Operating Plan (AOP). Monitor compliance with hygiene parameters such as eKYC, eMandate registrations, and incentive disbursement processes including Field Executive Monthly Incentives (FEMI) and Semi-Annual Executive Monthly Incentives (SEMI). Lead the preparation of field team incentive calculations (maker), coordinating with HR for validation and payouts (checker). Design and implement contests and incentive programs for field teams, particularly during peak seasons like Summer and SON (September November), to drive business momentum. Work closely with the Business Intelligence (BI) team to support and contribute to the development of Tableau dashboards and automate MIS reporting. Qualifications & Experience: Graduate or Postgraduate degree in Business Administration, Finance, or related fields. Minimum 6 years of experience in Sales Operations, Business Support, or Product roles, preferably in the NBFC or Consumer Durables finance sector. Functional Competencies: Strong analytical skills with the ability to interpret and translate complex data into business insights. Excellent communication and interpersonal skills for effective cross-functional collaboration. Experience in working closely with Field Teams and managing MIS and incentive-related functions. Behavioral Competencies: Sound decision-making skills backed by analysis and sound judgment. Strong presentation and articulation abilities. High attention to detail and ability to manage multiple tasks under pressure. Qualification : Graduate or Postgraduate degree in Business Administration, Finance, or related fields

Position: Senior Java/AWS Engineer Work Type: Onsite Location: Chennai, Tamil Nadu, India About Fiserv: Calling all innovators find your future at Fiserv. We are a global leader in Fintech and payments, moving money and information in ways that move the world. We connect financial institutions, corporations, merchants, and consumers millions of times a day quickly, reliably, and securely. Every time you swipe a credit card, pay via a mobile app, or withdraw money, Fiserv is involved. If you want to make an impact on a global scale, come make a difference with us. About Your Role: As a Senior Java/AWS Engineer (Application Development Sr Professional II), you will join a dynamic team creating solutions that make financial transactions seamless and secure. You ll design, develop, and maintain applications aligned with client needs, leveraging the latest technologies. What You ll Do: Lead design, development, and implementation of software applications to support Fiserv s business objectives. Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. Code, test, and debug applications to ensure optimal performance and reliability. Mentor and provide technical guidance to junior developers. Participate in continuous improvement and Agile development processes. Responsibilities may evolve as needed to meet business demands. Experience You ll Need: 4+ years in application development. 2+ years experience in Java, C, C#, C++, or similar programming languages. 2+ years working with SQL databases. 2+ years with cloud services like AWS, Azure, or GCP. 2+ years of experience with CI/CD pipelines and DevOps practices. 2+ years experience working in Agile methodologies. Equivalent combination of education and related experience considered. Experience That Would Be Great to Have: Extensive Java programming and object-oriented design experience (+8 years). Expertise in Spring Boot, Spring JDBC, and Spring ecosystem. Experience in microservices and batch application development. Strong understanding of AWS cloud services, Docker, and Infrastructure as Code (Terraform). Proficient with Git and CI/CD pipelines (especially GitLab pipelines). Solid grasp of software development principles and best practices. Bachelor s or Master s degree in Computer Science or related field (or equivalent practical experience). Excellent communication, collaboration, leadership, problem-solving, debugging, and troubleshooting skills. Experience migrating COBOL mainframe batch applications to AWS (nice to have). Past mainframe background helpful but not required. Qualification : Bachelors or Masters degree in Computer Science or related field (or equivalent practical experience).

Job Title: Institutional Clients Group Lead Location: Chennai Company: Wipro Limited Introduction Wipro is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and achieve transformative success. With over 255,000 employees serving clients across six continents, Wipro is recognized globally for its comprehensive portfolio of services, sustainability initiatives, and corporate citizenship. At Wipro, we believe in fostering an inclusive workplace where every employee feels valued, respected, and empowered. We welcome applications from individuals from all backgrounds, including persons with disabilities. Role Overview Institutional Clients Group Lead The Institutional Clients Group (ICG) Lead will be responsible for developing and managing strategic relationships with institutional clients, such as banks, asset management firms, sovereign wealth funds, and other financial institutions. This role involves working closely with cross-functional teams to design and deliver innovative solutions tailored to clients' complex needs across technology, consulting, and business process services. Key Responsibilities Client Relationship Management Serve as the primary relationship owner for institutional clients, ensuring proactive engagement and satisfaction. Understand client business models, technology roadmaps, and strategic priorities to anticipate needs and offer tailored solutions. Drive client account planning in collaboration with internal teams, ensuring client-centric solutions and alignment with Wipro s capabilities. Business Development & Growth Identify new business opportunities within the institutional client segment, leveraging Wipro s full-service capabilities. Partner with sales, delivery, and solutioning teams to create custom proposals aligned with client requirements. Cross-sell and up-sell digital transformation, cloud, cybersecurity, infrastructure, and business process services to deepen client partnerships. Strategic Advisory & Thought Leadership Act as a trusted advisor to institutional clients, providing insights on industry trends, emerging technologies, regulatory changes, and operational efficiencies. Represent Wipro in client forums, industry panels, and strategic discussions to enhance Wipro s brand equity within the institutional segment. Risk & Compliance Oversight Ensure all engagements are compliant with regulatory requirements, particularly in highly regulated sectors like banking and financial services. Collaborate with legal, compliance, and risk teams to mitigate operational and reputational risks in client engagements. Internal Collaboration & Leadership Work closely with delivery teams, domain experts, and technology leaders to ensure seamless execution and delivery of projects. Lead internal strategy sessions to identify emerging trends, client pain points, and innovation opportunities. Mentor and guide junior client partners and account managers, fostering a culture of excellence and client-centricity. Qualifications & Experience Requirement Details Education MBA/PGDM (Finance/Strategy/International Business) or relevant domain certifications (CFA/FRM is a plus) Experience 12+ years of experience in institutional client management, preferably within IT services, consulting, or financial services industries Domain Knowledge Strong understanding of capital markets, asset management, banking technology ecosystems, and regulatory environments Client Portfolio Prior experience managing relationships with global banks, insurance firms, asset managers, or sovereign institutions Key Competencies Work with top-tier institutional clients on transformative initiatives. Be part of a global leader in technology and consulting services. Access cutting-edge innovation and a strong ecosystem of technology partners. Opportunity to drive digital transformation across financial institutions globally. Benefit from a culture that values diversity, inclusion, and continuous learning. If you are passionate about building relationships, driving growth, and delivering value to institutional clients, we encourage you to apply. Qualification : MBA/PGDM (Finance/Strategy/International Business) or relevant domain certifications (CFA/FRM is a plus)

Job Title: Debt Manager Recoveries Function/Department: Collections Experience: 2+ years of relevant experience Education: Graduate: Any discipline Postgraduate: MBA, PGDM Job Purpose: As a Debt Manager Recoveries, you will be responsible for planning, organizing, and overseeing collections and debt recovery activities. You will manage collection agencies in your assigned territory, ensure EMI retrieval efficiency, and ensure adherence to banking and regulatory guidelines. Your role contributes to the bank s financial health by minimizing delinquencies and optimizing recovery processes. Roles & Responsibilities: Debt Collection & Recovery: Manage the collections process for assigned debts and ensure timely EMI retrieval. Regularly track portfolio performance for specific buckets and delinquency trends. Focus on non-starter cases and implement effective recovery strategies. Follow up with default customers and ensure maximum repayment compliance. Agency & Team Management: Allocate recovery targets to collection agencies or in-house teams. Monitor agency performance and ensure compliance with bank policies. Ensure adherence to legal guidelines and ethical collection practices. Risk & Legal Actions: Trace absconding defaulters and initiate the recovery process. Recommend legal actions for non-recoverable cases and coordinate with the legal team. Follow up on pending legal cases to ensure timely resolution. Reporting & Compliance: Maintain and update delinquent account history and collection records. Provide and analyze MIS reports (daily, weekly, and monthly collection performance). Ensure strict adherence to regulatory and internal collection policies. Key Competencies: Strong knowledge of collections, debt management, and recovery strategies. Experience in managing agencies and tracking portfolio delinquency. Ability to negotiate, persuade, and influence customers for timely payments. Strong analytical skills to review collection trends and performance metrics. Understanding of legal & regulatory frameworks related to debt collection. Be part of a high-impact role in the banking sector. Work in a dynamic, target-driven environment with career growth opportunities. Contribute to the financial stability and risk management of the bank. If you are a results-driven professional with expertise in collections and recovery, we would love to hear from you! Qualification : Graduate: Any discipline Postgraduate: MBA, PGDM

Job Title: Customer Service Executive Function: Customer Experience Experience: 2-3 years in Customer Service Education: Graduate: Any discipline Postgraduate: MBA, PGDM (preferred) Job Purpose: As a Customer Service Executive, you will be responsible for delivering exceptional customer service, enhancing customer experience, and acting as a brand ambassador for the company. Your role involves resolving customer queries, improving service quality, and ensuring customer satisfaction, loyalty, and retention. Roles & Responsibilities: Customer Support & Query Resolution: Provide timely and effective resolutions to customer queries and complaints. Take ownership of customer issues and follow through to resolution. Maintain accurate records of customer interactions and service actions. Service Quality & Process Improvement: Develop and implement service policies, procedures, and standards. Analyze MIS reports to enhance productivity and efficiency. Stay updated with industry best practices to improve customer experience. Customer Engagement & Brand Advocacy: Actively monitor and engage with customers on Twitter, Facebook, and other social platforms. Participate in social media discussions, blogs, and online communities. Improve the company s brand image by effectively handling complaints and grievances. Team Development & Resource Management: Mentor and develop customer service team members. Foster an environment of encouragement and empowerment to drive performance. Ensure adherence to budget and resource utilization for achieving qualitative and quantitative targets. Stakeholder & Cross-Functional Collaboration: Liaise with internal departments to ensure quick resolution of customer issues. Identify business opportunities by analyzing customer feedback. Work towards reducing resolution time through effective close-looping. Key Competencies: Strong understanding of customer service principles and best practices. Excellent communication, problem-solving, and interpersonal skills. Ability to handle social media interactions and brand reputation management. Data-driven approach to service quality enhancement and process optimization. Experience in mentoring teams and managing customer service operations. Be part of a customer-centric organization focused on service excellence. Gain hands-on experience in customer engagement, service strategy, and brand advocacy. Work in a dynamic and collaborative environment with growth opportunities. If you are passionate about customer service and eager to make a difference, we would love to hear from you! Qualification :

Job Title: New Associate Commercial Real Estate Accounting Reports Skill Requirement: Commercial Banking Commercial Real Estate Accounting Reports Qualifications: Any Graduation Experience: 0 to 1 year About Accenture Accenture is a global professional services company with expertise in digital, cloud, and security solutions. With unmatched experience across 40+ industries, we provide Strategy & Consulting, Technology & Operations, and Accenture Song services, powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our team of 699,000 professionals drives innovation and human ingenuity to serve clients in over 120 countries. We embrace change to create value and success for clients, employees, shareholders, partners, and communities. Visit us at www.accenture.com. Job Overview As a New Associate in the Commercial Real Estate Accounting Reports team, you will support clients in addressing quality and productivity challenges, keeping up with customer expectations, and ensuring business sustainability. Our Corporate & Wholesale Banking team facilitates trade finance transactions while ensuring regulatory compliance and risk mitigation. This includes servicing mortgage banks and financial institutions by handling: Interest, principal, and escrow payments Monthly payment statements and collections Record-keeping of payments and balances Managing tax and insurance payments, including escrow and impound funds Fund remittance to note holders and delinquency follow-ups Key Responsibilities Analyze and resolve lower-complexity problems within the assigned scope Collaborate with peers within Accenture and provide updates to supervisors Limited exposure to clients and Accenture management Receive moderate instructions for daily tasks and detailed guidance for new assignments Contribute as an individual team member with a focused area of work Work may require rotational shifts Required Skills & Qualifications Flexibility to work in US shifts Preferably commercial banking experience Strong communication skills Relevant work experience in commercial banking operations Build your career in commercial real estate accounting Work with a dynamic and global organization Gain valuable experience in corporate & wholesale banking If you are looking to grow your career with a world-leading company, this is the opportunity for you! Qualification : Any Graduate

Job Title: Senior Analyst BFS (Mortgage Underwriting) Job Summary We are seeking a Senior Analyst BFS to support our Mortgage Underwriting process. This role involves analyzing loan parameters and borrower details, including income, credit, and assets, to determine loan eligibility. The candidate will be responsible for rendering credit decisions based on established criteria while ensuring compliance with Fair Lending and regulatory requirements. Key Responsibilities Mortgage Underwriting Support: Analyze borrower details, income, creditworthiness, and assets. Conduct income verification and employment validation. Perform credit history reviews, including bankruptcy, fraud alerts, foreclosures, and delinquencies. Evaluate collateral value and property specifications against loan terms and regulatory requirements. Decision-Making & Risk Assessment: Assess credit applications and determine borrower risk levels. Ensure compliance with Fair Lending and other regulatory guidelines. Apply prudent underwriting judgment based on industry best practices. Process & Compliance Management: Participate in planning and forecasting exercises with onshore and business associates. Prepare and analyze financial reports on costs and allocations. Ensure SLA compliance, report progress to clients, and run governance meetings. Act as the first escalation point for service delivery issues. Implement continuous process improvements to enhance efficiency. Team & Stakeholder Management: Conduct team meetings and address people-related concerns. Review deliverables on defined parameters for quality assurance. Required Skills & Experience Core Skills: Strong reading comprehension & analytical skills. Excellent decision-making and auditing skills. Knowledge of mortgage lending regulations. Strong logical reasoning and attention to detail. Additional Requirements: Bachelor s degree or equivalent experience. 4 to 6 years of banking experience, including 3+ years in residential Mortgage Underwriting (Conventional/FHA/VA loans). Ability to multitask, meet deadlines, and handle stress effectively. Willingness to work night shifts. Apply Now to join a team where your expertise in mortgage underwriting will make a significant impact!

Job Description Join us as a Trade & Transaction Reporting Analyst Take on a new career challenge and hone your analytic skills in a fast-paced, forward-thinking team. This is a varied role, where you ll be supporting with exception management, reconciliations, controls testing, process management, and issue investigation and resolution. This is an opportunity to develop relationships with stakeholders across the bank, allowing great exposure for you and your work. We're offering this role at senior analyst level. What you'll do In your new role, you ll be supporting trade and transaction reporting and executing a variety of processes. This will include submissions to regulators for trade and transaction reporting, and making sure that controls are adhered to and everything is compliant with our regulatory obligations. As you develop into your role, you ll also be providing support to your supervisor with daily people management and ensuring the ongoing support and development of people. Day-to-day, you ll be: Delivering manual submissions of transactions under all applicable reporting jurisdictions and through appropriate forums. Taking responsibility for the exception management of trade and transaction submissions under all applicable reporting jurisdictions. Raising and escalating any breaches in regulatory reporting on time. Maintaining documentation, including changes in regulations, new regulatory requirements, changes in internal processes, and requests to support the business. The skills you'll need We re looking for someone with an understanding of asset classes, including rates, credit, equity, FX, futures markets, and structured trading businesses. Ideally, you ll have gained this from working in a middle office or operations environment. You ll also need the ability to build and maintain relationships with stakeholders. Additionally, you ll need: Some knowledge of the front-to-back processes needed to maintain a stable and controlled trade environment. An understanding of regulatory reporting requirements. An awareness of risk and control frameworks, including process documentation, control documentation, and supervisory frameworks. Good communication and presentation skills.

Job Title: Sales Executive Financial Services Job Description: Plada Infotech Services Ltd, a leading company in the Merchant Acquiring Industry, is seeking young, enthusiastic, and aggressive sales professionals to join our growing sales network. As a front-end Customer Service Company, we specialize in financial services and have a strong presence across major cities in India. Key Responsibilities: Drive business by achieving monthly sales targets and acquiring new customers. Conduct consultative selling of ESA card products via Retail, Corporate, and Venue Sales channels. Prospect new customers through existing leads, cold calling, and lead generation strategies. Execute and track sales activities, including campaigns, referrals, and self-generated leads. Set appointments, understand customer needs, and recommend the most suitable product. Conduct thorough research on prospects before making sales calls. Ensure accurate and complete submission of all customer applications. Act as the interface between American Express (Amex) and customers to resolve processing issues. Drive customer onboarding and spend enablement activities. Stay up-to-date on industry trends, competitor products, and market conditions. Attend staff meetings, industry conferences, trade shows, and networking events. Maintain high standards of compliance and controls in all sales processes. Engage with premium customers to build strong relationships and enhance their experience. Expand internal and external partnerships to drive sales performance and revenue growth. Skills & Qualifications: Excellent communication and sales skills. Prior experience in financial services, credit card sales, or merchant acquiring is preferred. Strong ability to generate leads, cold call, and close deals effectively. Self-motivated and goal-oriented with a proven track record of meeting sales targets. Ability to work independently and collaborate with internal teams. Willingness to travel and attend industry events. Best-in-industry incentive schemes for high performers. Exciting growth opportunities in a rapidly expanding organization. Work with a renowned financial services company and gain valuable experience. If you have a passion for sales and customer engagement, we invite you to apply and build a rewarding career with us!