Credit Reports Jobs in Gurgaon
150 Jobs Found
Revenue Finance Manager
Builder.ai
Job Title: Revenue Finance Manager Location: Gurgaon, India Company: Builder.ai About Builder.ai At Builder.ai, we re making software development so easy, everyone can do it regardless of their tech skills or budget. We've empowered thousands of entrepreneurs and global giants like BBC, Makro, and Pepsi to bring their software ideas to life. And we re just getting started. Backed by $450M in funding, including a $250M Series D round and a strategic partnership with Microsoft, we re one of the fastest-growing AI tech companies globally. We were named one of Fast Company s Most Innovative Companies in AI (2023) and Europas Scaleup of the Year (2022). Life at Builder.ai Builder.ai isn t your average tech company. Here, experimentation is encouraged, innovation is expected, and learning never stops. You ll join a diverse, passionate, high-performance team that thrives on pushing boundaries and rewriting the rules of software development. We believe in Builder s HEARTT values: Heart, Entrepreneurship, Accountability, Respect, Trust, Transparency and most importantly, getting stuff done. As a Revenue Finance Manager, you'll be at the core of our financial operations driving accurate revenue recognition, leading strategic reporting, and enabling high-impact business decisions. You ll work across functions to manage our complex invoicing and revenue processes, support audits, and drive financial automation. This is a high-impact, high-visibility role ideal for someone who loves both strategy and execution, and who wants to play a foundational role in a fast-scaling finance function. Key Responsibilities Invoicing & Compliance Ensure invoicing aligns with contract terms across global regions. Partner with delivery, product, and customer teams for timely and accurate invoicing. Apply payments in systems like B360 and NetSuite. Revenue Recognition & Audit Support Understand and manage complexities like unbilled revenue, deferred revenue, and promotions accounting. Support external audits by preparing reconciliations and documentation. Automation & Optimization Lead automation of the payment application process. Identify red flags and revenue risks using data analytics. Drive adoption and optimization of NetSuite revenue modules. Month-End Close & Financial Control Assist with monthly/quarterly close activities. Prepare and account for credit notes as required. What You ll Bring Chartered Accountant (CA) qualification. 3 7 years of experience in revenue finance, invoicing, reconciliation, and ERP systems. In-depth understanding of revenue recognition standards (e.g., ASC 606 / IFRS 15). Hands-on experience with NetSuite or other major ERP platforms. Strong analytical mindset with experience in financial modeling, forecasting, and variance analysis. Excellent stakeholder management skills and attention to detail. What You ll Get Quarterly discretionary variable pay Stock options in a $450M Series D tech company 24 days annual leave + public holidays 2 Builder family days + Christmas-New Year time off Fully funded private medical insurance Free lunch at our state-of-the-art Gurugram office Generous referral bonus scheme Why You Should Join If you re a finance leader in the making who wants to go beyond the numbers, challenge yourself daily, and grow with a fast-paced, mission-driven company this is your chance to do it at scale. Apply now and take your career to the next level with Builder.ai. Qualification : Chartered Accountant (CA) qualification.
Risk Manager (underwriting)
Oxyzo Financial Services
Risk Manager (Underwriting) Location: Gurugram, India Employment Type: Full-Time Experience: 1 3 Years About OXYZO Financial Services Ltd. OXYZO Financial Services Ltd., a leading Fintech NBFC, is a part of the OfBusiness Group and is transforming B2B lending for SMEs and Emerging Corporates across India. With a strong presence in 20+ cities and an AUM of 7,700 Cr, OXYZO has backed innovative growth across Manufacturing, Engineering, Textiles, Logistics, and more. We are committed to building efficient, transparent, and reliable financial services with top-tier investors like Creation Investments, Matrix Partners, Norwest, Tiger Global, and Alpha Wave. Role Overview We are seeking a Risk Manager to join our Underwriting team. This role involves analyzing and assessing the financial risk of loan proposals for SMEs, ensuring alignment with company policy and mitigating potential risks through careful analysis and scrutiny. You will play a key role in decision-making processes by conducting detailed quantitative, qualitative, and legal analyses to assess the safety of unsecured loans. Key Responsibilities Credit Proposal Underwriting: Review and assess credit proposals following internal policies and guidelines, ensuring adherence to turnaround time (TAT). Financial Analysis: Assess the financial health of clients by analyzing financial statements, cash flow, bank statements, and ratio analysis for working capital, term loans, and other funding requirements. Quantitative & Qualitative Analysis: Conduct in-depth financial analysis (e.g., creditworthiness, past trends, net worth). Perform banking analysis to verify supplier relationships, EMI repayments, etc. Execute statutory checks (e.g., GST filing, tax obligations, liquidity issues). Conduct qualitative analysis to evaluate external business conditions (e.g., verifying customer claims by visiting sites, meeting customers for internal and external reference checks). Perform legal analysis to ensure no pending legal complaints against clients. Underwriting Decisions: Based on comprehensive analysis, recommend approval or rejection of credit cases, ensuring risk mitigation is aligned with organizational goals. Collaboration with Teams: Work closely with the sales and operations teams to ensure smooth document processing and timely disbursement of loans. Portfolio Risk Management: Continuously assess the existing portfolio and suggest or implement policy changes to mitigate risk and ensure loan performance. Policy Improvements: Contribute insights for potential policy revisions based on portfolio analysis and risk trends. What We Are Looking For Educational Background: Strong academic pedigree in Finance, Economics, or related fields. Experience: 1 3 years of experience in credit risk analysis, underwriting, or related roles within NBFCs or banks. Analytical Skills: Strong ability to conduct both quantitative and qualitative analyses of creditworthiness, financial statements, and business operations. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts in a simple, understandable manner. Self-Motivated: Highly driven, self-reliant, and results-oriented with the ability to lead and manage projects under pressure. Attention to Detail: Strong focus on ensuring accuracy and risk mitigation in loan approvals. Language Skills: Fluency in Hindi and English (both written and spoken). Travel Flexibility: Willingness to travel as needed to meet clients and perform site visits. Fast-track Career Growth Excellent opportunities for professional development and leadership roles. High-Impact Roles Take on meaningful responsibilities with a clear impact on business growth. Ownership & Autonomy Ability to make key decisions and drive the underwriting process. Exceptional Peer Group Collaborate with top talent in a dynamic work environment. Enjoyable Workplace Culture Join a company that fosters a supportive and fun culture. Competitive Pay & Rewards Attractive compensation package with performance-based incentives. Qualification : Strong academic pedigree in Finance, Economics, or related fields.
Senior Data Scientist
Finbox
Senior Data Scientist | FinBox | Gurgaon Location: Gurgaon Experience: 6-8 Years About FinBox FinBox is a cutting-edge fintech company that is reshaping how financial services are provided to businesses and consumers. Since our launch in 2017, we ve developed some of the most innovative technologies in the financial services space, enabling lenders such as Banks, NBFCs, and large enterprises to create and launch credit products in just days. As a Series A-funded company, we are expanding globally with offices in India, Vietnam, Indonesia, and the Philippines. Our mission is to build the best-in-class infrastructure for lending products, helping financial services companies scale and launch credit programs that set new standards in the era of digital finance. We've helped our clients disburse billions of dollars in credit, covering a wide range of unsecured and secured products like personal loans, business loans, mortgages, and education loans. We ve made a significant impact, supporting over 100 companies and serving millions of customers every month. Why You Should Join FinBox: Innovative Environment: We foster a culture of creativity and experimentation, encouraging our team to push the boundaries of what s possible in fintech. Impactful Work: Your work will directly influence millions of lives by making credit more accessible to individuals and businesses. Growth Opportunities: As a Series A-funded startup, we offer numerous opportunities for professional development and career advancement. Collaborative Culture: Be part of a diverse, inclusive team of experts who are passionate about making a difference and supporting each other. Role Overview: As a Senior Data Scientist at FinBox, you will work at the intersection of data and business, helping to deliver impactful solutions in the lending space. You will be responsible for analyzing large datasets, extracting meaningful insights, and applying advanced data science techniques to improve products and drive business results. Key Responsibilities: Data Analysis & Insights Generation: Analyze big data to produce actionable insights that directly contribute to product improvements and business outcomes. Model Building & Experimentation: Develop and deploy algorithms to extract useful information from large datasets. Use statistical analysis and machine learning techniques to create predictive models. Data Visualization & Reporting: Create interactive dashboards and visualizations to help monitor key metrics and inform stakeholders. Automate report generation using data visualization tools. Collaborate with Teams: Work closely with business teams to translate customer requirements into problem definitions and develop algorithmic solutions to address business challenges. Data Processing & Pre-processing: Gather, clean, and preprocess relevant data for insight generation and model building. Present Complex Results: Distill complex analysis into simple, clear visualizations and explanations for stakeholders at all levels. Apply Data Science Techniques: Use techniques such as exploratory data analysis (EDA), regression analysis, decision trees, clustering, survival analysis, and more. Continuous Improvement: Apply iterative analytics to steer the continuous improvement of products and algorithms. Who You Are: Analytical Thinker: You have strong analytical skills and a passion for deriving actionable insights from complex data. Technical Proficiency: Proficient in Python, R, SQL, and Excel. Familiarity with AWS and Git is highly preferred. Data Science Knowledge: Solid understanding of statistical concepts, machine learning models, and algorithms. Knowledge of data science tools and techniques for large-scale data analysis. Data Visualization Expert: You can create clear and impactful visualizations to communicate findings effectively. Problem Solver: You thrive on tackling ambiguous problems and developing innovative solutions that directly impact the business. Collaborative: You enjoy working in a team environment and are able to translate technical concepts into business-friendly language for diverse audiences. Desired Qualifications: 6-8 years of experience in data science with a focus on machine learning and statistical modeling. Expertise in Python, R, SQL, and Excel for data analysis and visualization. Experience with AWS, Git, and other cloud-based technologies. Solid understanding of statistical concepts, machine learning algorithms, and model deployment. Experience with data visualization tools and creating dashboards. Ability to effectively communicate complex results to non-technical stakeholders. Innovative Culture: At FinBox, we love disruption and creativity. Here, you can take ownership and contribute ideas that directly impact our product and the industry. Global Impact: Work on high-impact projects with global customers, improving access to credit for millions. Career Growth: FinBox offers a fast-paced, dynamic environment where you can rapidly grow your career. Collaboration & Diversity: Join a team of talented, passionate people who value collaboration and diverse perspectives. If you re ready to make a real difference in fintech and enjoy solving complex problems with data science, apply now to be part of the FinBox team!
Principal Data Scientist
Finbox
Principal Data Scientist | FinBox | Gurgaon Location: Gurgaon Experience: 8-11 Years About FinBox FinBox is at the forefront of transforming the financial services industry with our innovative technologies. Since our inception in 2017, we have empowered lenders, such as Banks, NBFCs, and large enterprises, to build and launch credit products quickly within days rather than months or years. As a Series A funded company, we re expanding globally with offices in India, Vietnam, Indonesia, and the Philippines. Our mission is to build world-class infrastructure for lending products, helping financial services companies scale and launch credit programs that set a new standard in digital finance. We've already helped our customers disburse billions of dollars in credit across unsecured and secured credit, including personal loans, working capital loans, business loans, mortgages, and education loans, impacting over 5 million customers every month. Why You Should Join FinBox: Innovative Environment: We cultivate creativity and experimentation. We want you to challenge the status quo and push boundaries in fintech. Impactful Work: Your contributions will have a direct, positive impact on millions of lives, making credit more accessible to individuals and businesses globally. Growth Opportunities: As a Series A-funded startup, FinBox provides tremendous opportunities for career development and professional growth. Collaborative Culture: Join a diverse, inclusive, and highly skilled team, all passionate about making a meaningful difference in the fintech world. Role Overview: As a Principal Data Scientist at FinBox, you will play a critical role in driving data science initiatives and shaping the direction of data-driven decision-making. You will leverage your deep expertise in machine learning and statistics to design and deploy predictive models, optimize algorithms, and lead experimentation processes that directly impact our products and business strategies. You will work closely with cross-functional teams to translate business requirements into data-driven solutions and collaborate on deploying models at scale. Key Responsibilities: Data Analytics & Insights: Analyze large, complex datasets to generate insights that drive business growth and measure the impact of business decisions. Model Development & Experimentation: Design, build, and deploy predictive models, using machine learning techniques such as regression, clustering, decision trees, and survival analysis. Algorithm Development: Optimize algorithms to process data efficiently, supporting better decision-making across the business. A/B Testing & Experimentation: Lead A/B testing and other experimentation methodologies to refine products and optimize business strategies. Data Visualization & Reporting: Create automated dashboards and reports using visualization tools like Tableau or Power BI to clearly communicate insights to stakeholders. End-to-End Data Processing: Manage the full lifecycle of data processing from gathering and cleaning data to creating models and deploying them in production. Stakeholder Collaboration: Collaborate with product, engineering, and business teams to translate business needs into data-driven solutions. Model Deployment: Ensure that machine learning models are effectively deployed at scale and optimized for real-time business applications. Who You Are: Experience: 8+ years of experience in data science, with a proven track record in the finance or fintech industry. Technical Expertise: Strong proficiency in Python, R, SQL, and Excel for data analysis, model development, and automation. Cloud & Version Control: Proficiency in AWS for cloud-based deployment and Git for version control. Advanced Data Science Skills: Expertise in statistical methods and machine learning techniques including regression, clustering, decision trees, bootstrapping, and survival analysis. Data Visualization: Extensive experience with data visualization tools like Tableau, Power BI, or open-source libraries (e.g., Matplotlib, Seaborn). Problem Solving & Communication: Strong problem-solving skills with the ability to distill complex models into actionable insights for business stakeholders. Deployment Experience: Experience in deploying and maintaining machine learning models at scale, focusing on automation, real-time analytics, and continuous improvement. Innovative Culture: Join a team that is dedicated to pushing the boundaries of what is possible in fintech, with an environment that fosters creativity and experimentation. Global Impact: Your work will directly influence the future of financial services, helping millions of customers access fair and accessible credit. Career Growth: As a growing startup, FinBox offers substantial opportunities for personal and professional growth. Collaborative Team: Work with a team of talented, driven professionals who believe in collaboration, inclusivity, and shared success.
Data Scientist
Finbox
Data Scientist | FinBox | Gurgaon Location: Gurgaon Experience: 3-6 Years About FinBox: Where Fintech Meets Fun! Welcome to FinBox, where technology, innovation, and creativity meet to revolutionize financial services. Since our inception in 2017, we've been on a mission to transform the lending industry by helping lenders like Banks, NBFCs, and enterprises launch credit products faster than ever before. As a Series A funded company, we are growing rapidly with offices in India, Vietnam, Indonesia, and the Philippines. Our vision is to build world-class infrastructure for lending products that help banks and financial services companies scale globally. We've already helped customers disburse billions of dollars in both unsecured and secured credit, and our solutions are used by over 100 companies, impacting over 5 million customers monthly. Innovative Environment: We encourage creativity and experimentation, pushing the boundaries of what's possible in fintech. Impactful Work: Your contributions will directly impact the lives of millions, making credit more accessible. Growth Opportunities: As a growing Series A startup, we offer ample opportunities for professional development. Collaborative Culture: Join a diverse and supportive team that values different perspectives. Creative Thinkers: We love people who challenge the norm and bring fresh, out-of-the-box ideas. Customer Heroes: We need those who understand customer needs and go above and beyond to deliver exceptional experiences. Team Players: If you thrive in a collaborative environment and believe in the power of "we," you'll fit right in. How You'll Contribute to Our Data Science Team: Analyze structured and unstructured data to derive meaningful insights. Support predictive model development and statistical analyses to guide product decisions. Build dashboards and visualizations to monitor and report key business metrics. Assist in data gathering, pre-processing, and cleaning to maintain high-quality datasets. Conduct exploratory data analysis and hypothesis testing to enable data-driven decision-making. Automate reports and develop clear, effective data visualizations. Document data processes and findings in a structured, presentable format. Collaborate with cross-functional teams to translate business needs into actionable data-driven solutions. Apply foundational machine learning techniques, including regression analysis, clustering, and decision trees. Who You Are: Experience: 3+ years in data science, analytics, or a related field. Technical Skills: Strong proficiency in Python/R, SQL, and Excel for data manipulation and analysis. Visualization: Experience with tools like Tableau, Power BI, or similar for data visualization. Additional Skills: Familiarity with AWS, Git, and version control practices is a plus. Knowledge: Understanding of statistical concepts and basic machine learning models. Mindset: Eagerness to learn, experiment, and grow in a fast-paced, dynamic startup environment.
Data Analyst
S&p Global
Job Title: Data Analyst Department: S&P Global Commodity Insights About the Team: S&P Global Commodity Insights delivers essential intelligence for global commodity markets, ensuring data accuracy, consistency, and accessibility while driving innovation through advanced technologies and modern data management practices. As part of this team, you will play a pivotal role in shaping the future of commodity data and analytics in an evolving and dynamic environment. The Role: As a Data Analyst, you will be responsible for comprehensive data management, analysis, and project coordination. This includes gathering, cleaning, and organizing data from diverse sources such as Salesforce, Oracle, and Zuora, as well as performing analytical assessments and preparing impactful visualizations and reports for internal and external stakeholders. You will also support process optimization, quality assurance, and documentation management, collaborating closely with cross-functional teams to ensure alignment with business objectives. Key Responsibilities: Project Coordination and Administrative Support: Plan, organize, and track project timelines, deliverables, and milestones to ensure deadlines are consistently met. Lead cross-functional teams, clearly communicating project objectives, responsibilities, and expectations. Prepare meeting agendas, project status reports, and provide administrative support for project management processes. Data Management and Analysis: Collect and manage data from multiple sources, including Salesforce, Oracle, and Zuora, ensuring accuracy and completeness. Collaborate with Data Leads to align deployment schedules and project timelines. Work closely with the Data Management team to enforce data quality standards and processes related to ERP deployments, projects, and system enhancements. Deliver data analysis, design, and implementation tasks in accordance with agreed service levels (SLAs). Develop data visualizations and reports for internal teams and client presentations, effectively translating data into actionable insights. Identify process improvement opportunities through data analysis and recommend optimization strategies. Business Process Support: Partner with cross-functional teams to develop and support data-driven initiatives that align with business goals. Document process flows and contribute to change management efforts. Serve as a primary contact for key stakeholders, providing timely updates on project progress, risks, and outcomes. Quality Assurance: Review project deliverables to ensure they meet quality standards and client expectations. Conduct peer reviews of documents, presentations, and reports to ensure accuracy, consistency, and adherence to guidelines. Implement data validation processes to ensure data reliability and quality. Documentation Management: Maintain and standardize project-related documents to ensure accuracy and consistency across all materials. Organize and manage a well-structured repository of internal and client-facing documents, ensuring accessibility and version control. Qualifications & Skills: Basic Qualifications: Bachelor s degree in Business, Economics, Engineering, Computer Science, or a related field. 5-7 years of experience in a data analysis or project coordination role, preferably in a consulting or similar environment. Proficiency in Microsoft Office Suite, especially Excel, PowerPoint, and Word. Experience working with data management tools and technologies, along with strong analytical skills to interpret complex datasets. Detail-oriented mindset with a strong focus on data accuracy and process integrity. Excellent communication and leadership skills to effectively collaborate with cross-functional teams and stakeholders. Strong time management skills, with the ability to thrive in a fast-paced, deadline-driven environment. Preferred Qualifications: Familiarity with platforms such as Salesforce, Marketo, Oracle, Zuora, Snowflake, Databricks, Amazon Redshift, and Informatica. Experience working in Agile environments with a focus on Lean principles. Professional certifications such as: Salesforce Administrator or Business Analyst Lean Six Sigma PMP or PRINCE2 Certified Scrum Master About S&P Global Commodity Insights: At S&P Global Commodity Insights, we provide comprehensive intelligence and expert insights across global energy and commodity markets. Our trusted data and analysis empower customers to make informed decisions with confidence and create long-term value in an increasingly complex and rapidly evolving global landscape. We serve as a critical link, bringing together market participants, governments, regulators, and industry experts to co-create solutions that drive progress and support the energy transition. Our coverage spans oil and gas, power, chemicals, metals, agriculture, and shipping, offering a complete and integrated view of the commodities ecosystem. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI), the world s leading provider of credit ratings, benchmarks, analytics, and workflow solutions across capital, commodity, and automotive markets. Through our innovative products and services, we help organizations navigate today s challenges while planning for a successful future. Qualification : Bachelors degree in Business, Economics, Engineering, Computer Science, or a related field.
Customer Contact Comms Associate
Accenture India
Job Title: Customer Contact Comms Associate Location: Gurgaon Qualifications: BBA, BCom, or Any Graduation Experience Required: 1 to 3 Years Language Requirement: English Proficient About Accenture Accenture is a global professional services company with expertise in digital, cloud, and security. With 699,000+ employees across 120+ countries, we provide Strategy & Consulting, Technology & Operations, and Accenture Song services leveraging innovation to drive transformation. Visit us at www.accenture.com Role Overview As a Customer Contact Comms Associate, you will be part of Accenture s Finance Operations vertical, responsible for Service Desk Voice Support. Your role includes handling customer queries, resolving disputes, and ensuring smooth service desk operations through voice-based interactions. This is a help desk role requiring ticket resolution, issue diagnosis, and troubleshooting customer incidents. Key Responsibilities Customer Support & Issue Resolution Handle voice-based service desk operations, responding to customer queries. Manage ticketing system to log, track, and resolve issues efficiently. Troubleshoot customer incidents and coordinate with relevant teams for resolution. Ensure SLAs are met while resolving customer queries. Dispute Resolution Investigate and resolve customer disputes related to invoices, payments, and credit notes. Work with internal teams (Sales, Customer Service, Accounts Receivable) to resolve issues. Maintain accurate documentation of dispute cases. Customer Communication Act as the primary point of contact for customer disputes and inquiries. Provide timely updates on dispute status and resolution. Escalate complex disputes to appropriate levels when needed. Skills & Attributes: Adaptability & Flexibility Handle changing priorities. Problem-Solving Skills Analyze issues and find effective solutions. Attention to Detail Ensure accuracy in dispute resolution and documentation. Ability to Perform Under Pressure Manage multiple queries efficiently. Strong Client Relationship Skills Maintain professionalism and customer focus. Work Environment & Scope Work Type: Individual contributor within a team. Decision Impact: Affects own work with moderate guidance from supervisors. Reporting Structure: Reports to direct supervisors and collaborates with cross-functional teams. Shift Requirement: Rotational shifts may be required. Work in a fast-paced global environment with career growth opportunities. Gain experience in customer service, dispute resolution, and service desk operations. Collaborate with top professionals and enhance your problem-solving skills. Qualification : BBA, BCom, or Any Graduation
Senior Associate, Billing
Mongodb
About MongoDB MongoDB s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and leverage AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere on-premises or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota trust MongoDB to build next-generation, AI-powered applications. We are seeking candidates based in Gurugram for our hybrid working model. Team Description The Order to Cash team operates globally across three locations: Dublin, Ireland; Austin, TX; and Gurugram, India. Led by the Senior Billing Manager, the team is highly collaborative, customer-facing, and consists of dedicated professionals committed to excellence. Position Responsibilities Monitor and respond to queries within the Marketplace Billing inbox. Handle internal queries received via email or Slack channels. Support internal finance review processes. Participate in finance reviews for Marketplace opportunities across AWS, Azure, and GCP. Perform cash application for current Marketplace Disbursement reports. Assist in clearing historical open payments and credit memos. Route incoming orders for MongoDB legal execution. Manage Legal Agreement Conga queue for Marketplace-related agreements. Review ordering documents to ensure accuracy in sales and financial accounting systems. Approve Salesforce.com opportunities and NetSuite sales orders. Generate invoices. Assist with account and sales order reconciliations as requested by revenue teams. Work late nights and weekends during quarterly closing periods as needed. Maintain high levels of internal and external customer satisfaction. Assist in updating monthly tracking reports. Contribute to special projects related to administration, operations, and accounting. Candidate Profile Minimum of 2 years of experience in billing and/or order management. Experience with Marketplace Cloud Providers is a plus. Strong background in account reconciliation and transaction research. Comfortable handling large volumes of orders. Experience in fast-paced environments supporting corporate customers. Ability to complete tasks accurately and in a timely manner. Professional, courteous, and dedicated to delivering top-tier customer service. Strong attention to detail and commitment to producing high-quality work. Experience with Salesforce and NetSuite preferred. Intermediate to advanced Microsoft Excel skills. Familiarity with legal agreements and contracts relevant to order processing. Adaptability to a rapidly growing company with evolving processes. Employee Growth & Inclusion We are committed to fostering a supportive and enriching culture. From employee affinity groups to fertility assistance and generous parental leave policies, we prioritize employee well-being. Learn more about working at MongoDB and help us make a meaningful impact on the world. Accessibility & Accommodations MongoDB is committed to providing accommodations for individuals with disabilities during the application and interview process. If you require accommodations, please inform your recruiter.
Technical Product Strategist
Blackrock
Position: Junior Technical Product Strategist - Cash Management Group About the Role: BlackRock is one of the world s leading asset management firms, offering a wide range of investment management, risk management, and advisory services. The Cash Management Group, part of the Global Cash Management team, manages Prime and Government Money Market and Ultra-Short Duration Mutual Funds and Separate Accounts, focusing on capital preservation, liquidity, and yield. The team uses a risk-controlled framework to deliver investment returns based on credit, interest rate trends, and relative value opportunities. Business Unit Overview: The Cachematrix Technical Product Strategy team is part of the Global Cash Management group and works with the Cachematrix Liquidity Management platform, a SaaS-based product that powers custom trading solutions for leading financial institutions worldwide. This platform provides seamless integration with core cash management systems or operates as a stand-alone system. Your Responsibilities: Analysis and Solution Definition: Collaborate with stakeholders to gather and document business requirements. Create and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and Business Process Requirements (BPRs). Develop and execute test strategies for User Acceptance Testing (UAT) and provide feedback for improvements. Technical Recommendation and Testing: Identify, document, report, and track defects and issues. Manage issue reporting and triage, providing timely escalation as needed. Project Execution and Support: Offer business and platform support to ensure smooth platform operations. Oversee vendor data to maintain data integrity, verify accuracy, and ensure reconciliation. Set up and oversee client data extracts for seamless integrations. Build and maintain reports, including ad-hoc and automated reports, to support business needs. Communication: Deliver support and training demos to stakeholders and document operating models and handoff processes. Manage stakeholder communication between business and development teams. Preferred Experience: 1-3 years of experience as a Business Analyst or UAT Tester. Bachelor s degree in Business Administration, Information Technology, or a related field. Strong understanding of the software development lifecycle (SDLC) and testing methodologies. Excellent analytical and problem-solving skills. Familiarity with Agile & Scrum methodologies. Industry knowledge of financial services and processes. Experience with JIRA, Confluence, Miro, Visio, Aha or similar tools. Proficiency in SQL for querying and data analysis. Experience with data visualization and business intelligence tools such as Power BI, Tableau, Adobe Analytics, or similar platforms is preferred. Familiarity with programming languages like Python is a plus. Qualification : Bachelors degree in Business Administration, Information Technology, or a related field.
Deputy Manager - Ffs
Louis Dreyfus Company
Company Description Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally. Job Description Main Responsibilities: Handling and monitoring shipments in containers for third country execution in compliance with contractual requirements/conditions. Aware of shipping lines & logistical procedure for container shipment. Accurate and timely co-ordination with shipper, buyer, overseas offices, internal teams, shipping line, handling agent, supervision agency and other parties involved in shipment. Be aware of and avoid cost and consequences related non-accomplishment of shipment deadline and contractual period. Good knowledge of Letter of credit. Should be familiar with UCP 600 & ISBP Working on Letters of credit - Letter of credit to be checked and verified in accordance with contractual terms and conditions followed by issuance & presentation of documents well within time. Checking and/or preparation of shipping documents as per Letter of Credit; presenting them for payments as per contractual terms Prepare error free post shipment documentation/Clean negotiation of shipping documents. Preparation of weekly reports and updating accurate data in working system as well as in shipment files. Daily reporting / status updates of shipments under various contracts, stock positions and high-lighting potential delays. Proper filing and maintenance of records. Updating KPI Dedicated and to work as per the requirement of Job / shipment, time should not be a barrier. Experiences: 8 to 15 years of experience Other skills (Computer Skills, etc): Proficiency with MS Word and Excel. Ability to prioritize multiple tasks and meet strict deadlines Accurate data entry skills and Strong documentation skills Additional Information Additional Information for the job Diversity & Inclusion LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion. LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply. Sustainability Sustainable value is at the heart of our purpose as a company. We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us What We Offer We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world. We offer A workplace culture that embraces diversity and inclusivity Opportunities for Professional Growth and Development Employee Recognition Program Employee Wellness Programs - Confidential access to certified counselors for employee and eligible family members, along with monthly wellness awareness sessions. Certified Great Place to Work
Analyst / Senior Analyst-data Science
American Express
Company Overview: American Express is committed to providing the world s best customer experience every day. The Global Servicing Group (GSG) is central to fulfilling this mission, with over 36,000 team members working across various lines of business, including Customer Engagement, Merchant Services, Credit & Fraud. Within this structure, the Global Capacity & Contact Management (GCCM) team works towards optimizing resources and maintaining consistent customer service levels globally. Role Overview: The Planning & Data Intelligence (PDI) team within GCCM plays a pivotal role in supporting global reporting and analytics. This role involves automating, standardizing, and enhancing the reporting ecosystem to enable better decision-making through data-driven insights. The role will also involve creating a more efficient process for managing large and multiple data sets and collaborating with business partners to drive the future of reporting within the organization. Key Responsibilities: Define Data Architecture Strategy: Contribute to the development of the data architecture strategy and roadmap to enhance the PDI data ecosystem. Automation & Standardization: Analyze the current reporting structure within GCCM and work towards automating and scaling it through self-service functionalities, especially using Tableau. Reporting Innovation: Collaborate with internal partners to create new reporting dashboards within Tableau and other platforms, ensuring better self-service and efficiency. Analytics & Problem-Solving: Leverage your strong analytical skills to solve both practical and theoretical business challenges, applying machine learning, data mining, and statistical analysis techniques. KPIs & Performance Metrics: Develop and manage key performance indicators (KPIs) to promote efficiency, drive awareness, and improve reporting systems across teams. Reporting to Leadership: Provide on-demand reporting and insights to senior leadership, helping them make informed decisions. Dashboard Development & Adoption: Coordinate the development and testing of new dashboards, ensuring data validation and documentation. Assist in training teams to adopt these tools effectively. Innovation & External Research: Continuously seek new ideas and innovations from external sources to bring best practices into the team s work. Required Qualifications: Educational Background: Bachelor's degree or equivalent combination of education and work experience. Technical Expertise: Expert knowledge in VBA, SQL, Cornerstone, Hive, and Python. Familiarity with workforce management KPIs and Tableau for report building is a plus. Data Analysis & Manipulation: Experience using SAS, Big Data analytics, and statistical software for data analysis and manipulation. Problem-Solving & Analytical Skills: Strong ability to perform deep dive analyses of business metrics, providing actionable solutions and recommendations. Call Center Management Expertise: In-depth understanding of call center principles and how they impact operations. Adaptability & Communication: Ability to work in a fast-paced environment with changing demands, managing multiple tasks effectively. Exceptional written and verbal communication skills in English. Collaboration Skills: Strong interpersonal skills to collaborate and influence across different organizational levels and teams. Benefits & Perks: Competitive Compensation: Base salary with bonus incentives. Health & Wellness Support: Comprehensive medical, dental, vision, life insurance, and disability benefits (dependent on location). Flexible Working Arrangements: Hybrid, onsite, or virtual options depending on role and business needs. Paid Parental Leave: Generous paid parental leave policies (dependent on location). Wellness & Support Programs: Access to global wellness centers and confidential counseling support through the Healthy Minds program. Career Growth Opportunities: Continuous career development and training opportunities. Equal Opportunity Employer: American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Qualification : Bachelor's degree or equivalent combination of education and work experience.
Assistant Manager - Execution
Louis Dreyfus Company
Company Overview: Louis Dreyfus Company (LDC) is a leading global merchant and processor of agricultural goods. With a broad range of business lines spanning the entire value chain from farm to fork, LDC is present in over 100 countries and employs around 18,000 people worldwide. Leveraging its extensive asset network and global reach, LDC serves customers and consumers across the globe, making it a key player in the agricultural industry. Job Description: As a Shipment & Documentation Manager at Louis Dreyfus Company, you will be responsible for handling and monitoring shipments in containers for India and third-country execution, ensuring compliance with contractual requirements and conditions. Your expertise in logistics, documentation, and coordination will be crucial to ensuring timely and accurate shipment processing. Key Responsibilities: Shipment Handling & Coordination: Monitor and manage container shipments, ensuring compliance with all contractual terms and conditions. Coordinate with the shipping line, manage freight bookings, and oversee customs formalities and logistics procedures. Letters of Credit (LC): Verify and check letters of credit in accordance with the terms and conditions of contracts. Handle the issuance and presentation of required shipping documents within the specified time frame. Pre and Post-Shipment Documentation: Oversee all documentation related to shipments, including but not limited to customs filings, Bill of Lading, Certificate of Origin, Phytosanitary Certificate, Fumigation Certificate, and BRC issuance. Ensure the closure of Outward Remittance (ORM) with banks. Stakeholder Management: Effectively manage relationships with key stakeholders, including overseas offices, shippers, buyers, and service providers. Communicate clearly and professionally, ensuring smooth coordination across all parties involved. Claims & Insurance Management: Handle claims and insurance matters related to shipments to ensure the protection of company assets and minimize risks. Reporting & MIS: Maintain accurate records and reports, providing insights into shipment progress and highlighting potential delays or issues. Prepare and present timely MIS reports to senior management. Team Management: Lead and manage a team of professionals, ensuring smooth operations and team development. Qualifications & Skills: Experience: 6-8 years of experience in container shipment execution, specifically dealing with Letters of Credit and shipping logistics. Education: Graduate or MBA in a relevant field (Logistics, Business, or International Trade). Skills & Knowledge: In-depth knowledge of operations at Container Freight Stations. Strong understanding of the shipping process, customs regulations, and international trade documentation. Proficiency in managing Letters of Credit and shipping documentation. Ability to effectively manage stakeholders and communicate with overseas offices and service providers. Key Attributes: Proactive, solution-oriented, and able to handle high-pressure situations. Strong team player with the ability to take ownership of tasks. Excellent written and verbal communication skills in English. Ability to maintain positive rapport with clients, buyers, and internal teams. Additional Information: Should be able to work under immense pressure while ensuring timely and accurate documentation. Proactive approach in managing potential shipment issues before they arise. Ability to manage a team and collaborate effectively across functions. Qualification : Graduate / MBA
Controller - Grains Trading, Marketing & Distribution (India)
Louis Dreyfus Company
Job Title: Controller - Grains Trading, Marketing & Distribution (India) Company: Louis Dreyfus Company Company Overview: Louis Dreyfus Company (LDC) is a leading global merchant and processor of agricultural goods, actively engaged across the entire value chain from farm to fork. With operations in over 100 countries and employing approximately 18,000 people globally, LDC leverages its extensive network to serve customers and consumers worldwide. The company is structured as a matrix organization and operates in diverse business lines, contributing significantly to the agricultural and food processing industries. Job Description: As a Controller for the India Grains Trading, Marketing & Distribution division, you will be responsible for independently handling the financial controlling processes for the India operations. Your role will involve managing annual budgeting, improving efficiency through automation, coordinating with the commercial and execution teams, and ensuring accurate position and P&L reporting. You will be expected to maintain a strong analytical focus and reduce the transactional nature of the role, aiming for continuous improvement and data-driven decision-making. Key Responsibilities: Annual Budgeting & Financial Planning: Lead the annual budgeting process, including data compilation, analysis, and reporting in both front-end and back-end systems. Work closely with regional and central teams to ensure timely submission of the budget for approval. Position & P&L Management: Coordinate with the commercial and execution teams to manage and improve position and P&L reporting. Ensure all reporting is accurate, timely, and aligned with company policies. Cost Monitoring & Service Contracts: Review and monitor all types of costs and service contracts on an ongoing basis. Work towards improving cost efficiencies and ensuring that expenses are controlled in line with company guidelines. Currency Exposure Management: Monitor and report currency exposure, ensuring it is controlled as per company policies and practices. Manage daily FX exposure calculations and reconcile commercial trades with currency hedges in coordination with the finance platform. MIS & Analytical Tools Development: Develop and maintain Management Information Systems (MIS) and analytical tools to provide accurate, real-time, and user-friendly information for decision-making. Provide regular updates to management with a focus on volume, margins, headcount, G&A costs, and other critical metrics. Position Exposure & Trade Management: Manage platform position exposure, including data extraction, analysis, and reporting. Reconcile daily position movements with traders' trade tickets and trade recap files, ensuring accurate alignment of positions. Collaboration with Sales & Marketing Teams: Coordinate with marketing and sales teams to align on volumes, margins, and other financial aspects. Support the development of budget plans and forecasts as per regional and central guidelines. Reporting & Compliance: Ensure timely and accurate reporting of budget vs. actuals, monthly MIS, and weekly credit risk reports. Provide detailed justification for any discrepancies or movements in financial positions. Process Improvement & Automation: Drive improvements in the financial controlling process by identifying opportunities for automation and deep dives into existing workflows. Reduce transactional work and focus on enhancing the analytical aspects of the role. Qualifications & Skills: Experience: 6-8 years of experience in financial controlling, with a focus on commodities, trading, or agricultural products. Education: MBA in Finance or Chartered Accountant (CA). Industry Experience: Preference for candidates with experience in the FMCG or food processing industries. Key Skills: Strong financial analytical skills and experience with position management, cost control, and budgeting. Proficiency in financial reporting tools and systems. Knowledge of currency exposure management and FX hedging. Ability to collaborate across teams (commercial, marketing, sales) and manage stakeholder relationships effectively. Communication Skills: Excellent written and verbal communication skills in English. Ability to relate well to people at all levels of the organization and effectively manage cross-functional teams. Proficiency in Systems: Experience with financial software and tools used for managing positions, trade tickets, and MIS. Strong Excel skills for data analysis and reporting. Additional Information: Key Attributes: Proactive and driven, with a focus on continuous improvement. Strong attention to detail and ability to work under pressure. Capable of working with global teams and navigating complex, matrix-style organizations. Qualification : MBA Finance or CA
Staff Transaction Processing Consultant
Oracle
Project Overview: OFSS BPO is seeking candidates to support back-office processes for the Correspondent Mortgage Divisions of a prominent US Residential Mortgage client. The role focuses on providing assistance in data entry, loan documentation, compliance assessments, and overall support for mortgage-related tasks. This is an exciting opportunity for individuals with 6 months to 3 years of work experience in the BPO sector, particularly in the Residential Mortgage or Financial Services domain. Candidates with experience in international BPO back-office processes are also encouraged to apply. Job Overview: Role: Associate The role will primarily involve working with the loan origination system, performing data entry, reviewing loan documents, running compliance tests, and ensuring that all required fields are accurately entered and validated. Associates will be tasked with ensuring that loan data meets regulatory requirements and quality standards, as well as handling any discrepancies that arise. Pre-Requisites: Education: Preferred: B.Com (Hons), B.Com (Pass), BBA, BCA, Economics Graduates Eligible: Engineering Graduates are welcome to apply. Soft / Behavioral Skills: Strong communication and comprehension skills. Good listening skills with a keen eye for details. Eagerness to learn and improve. Team player with collaborative work ethic. Open to working in night shifts and Indian holidays. Experience: Total Experience: 0.5 years to 3 years Relevant Experience: Experience in a back-office process for Residential Mortgage, Financial Services, or similar BPO processes is preferred. Key Technical / Functional Skills: Proficiency in MS Office and basic IT support applications. Typing speed: 30-35 words per minute with 90-95% accuracy. Good analytical and problem-solving skills. Ability to make informed decisions based on information gathered. Flexible with shift timings to meet operational needs. Special Requirements: Minimum 6 months of work experience in a Mortgage or Financial Services project is preferred. Candidates must be open to working in night/rotational shifts. No leave required for the next 3 months. Not pursuing any ongoing course, degree, or diploma that could affect work availability or shift flexibility. Responsibilities: As an Associate, you will be tasked with several key functions related to the loan origination and compliance processes: 1. Data Entry: Accurately enter 100-150 fields of data on the client's Loan Origination Platform/system. Retrieve and extract information from loan documents stored in the client's imaging system to input into the loan system. 2. Document Indexing: Index loan documents in accordance with Standard Operating Procedures (SOPs) and categorize the documents properly for further processing. 3. Loan Document Review: Review all loan documents to match and complete data in the client s funding system, ensuring consistency with the original documents. 4. Discrepancy Identification: Identify discrepancies between the system data and loan documents. Add suspense conditions if documents are incomplete or missing. 5. Compliance Testing: Run the Compliance Ease test to assess risks and ensure that the loan meets regulatory standards (Fannie Mae, Freddie Mac, FHA, VA, etc.). Add suspense conditions if the loan doesn t pass the test. 6. RESPA Testing: Run the RESPA test for fees (e.g., Origination & Transfer Taxes, Title Fees, Appraisal, Credit Reports, etc.) ensuring 0% and 10% tolerance fees compliance. 7. Daily Production Maintenance: Maintain a daily log and production sheet to track progress and identify areas for improvement. Key Attributes for Success: Attention to Detail: Strong attention to detail is required when reviewing loan documents and entering data into the system. Compliance Orientation: A deep understanding of regulatory compliance in the mortgage industry is critical to ensure that the loans meet all legal requirements. Problem Solving: Ability to identify issues in the data and suggest appropriate solutions for discrepancies. Efficiency: Ability to manage high volumes of data while maintaining high accuracy. Work Environment & Shift Requirements: The role requires working in night shifts and potentially during Indian holidays to support global operations. Candidates must be comfortable working with tight deadlines, managing high workloads, and ensuring that all tasks are completed in accordance with the expected quality standards.
Associate Transaction Processing Consultant
Oracle
Role: Associate As an Associate in this role, you will be responsible for performing key tasks in the loan origination process, including data entry, document indexing, compliance testing, and loan document verification. The primary goal is to ensure accurate entry of loan data and to ensure that loans meet regulatory standards. Pre-Requisites: Education: Preferred: B.Com (Hons), B.Com (Pass), BBA, BCA, Economics Graduates Not Eligible: Engineering Graduates or candidates from an IT background. Soft / Behavioral Skills: Strong communication and comprehension skills. Excellent listening skills. Eagerness to learn and improve. Open to working in night shifts and on Indian holidays. Team player with a collaborative mindset. Experience: Total Experience: 0.5 years to 3 years. Relevant Experience: Experience in mortgage, financial services, or a similar back-office BPO process is preferred. Key Technical / Functional Skills: Proficiency in MS Office and other standard BPO tools. Typing Speed: 30-35 words per minute with 90-95% accuracy. Strong analytical and problem-solving skills. Ability to make informed decisions based on available data. Flexibility with shift timings to accommodate global operations. Special Requirements: Minimum 6 months of work experience in a Mortgage or Financial Services project is preferred. Willingness to work in night shifts and rotational shifts. No leave required for the next 3 months. Not pursuing any ongoing course or degree that could conflict with work schedules or shift requirements. Responsibilities: As an Associate, you will be involved in several key processes related to loan origination and compliance: 1. Data Entry: Accurately enter 100-150 fields of data on the Loan Origination Platform (client's system). Retrieve and extract loan information from the client s imaging system to ensure all required fields are entered. 2. Document Indexing: Index and categorize loan documents in accordance with Standard Operating Procedures (SOPs). 3. Loan Document Review: Review loan documents for completeness and accuracy. Match and complete data in the client funding system, used for loan registration and funding. 4. Discrepancy Identification: Identify discrepancies between system-entered information and loan documents. Flag incomplete or missing documents by adding suspense conditions in the system. 5. Compliance Testing: Run the Compliance Ease test to assess risks and ensure that the loan meets regulatory requirements (Fannie Mae, Freddie Mac, FHA, VA, etc.). Add suspense conditions if a loan does not meet compliance standards. 6. RESPA Testing: Run the RESPA test for 0% tolerance fees (e.g., Origination & Transfer Taxes) and 10% tolerance fees (e.g., Title Fees, Appraisal Fees, Credit Reports). Ensure that the fees are compliant with regulatory guidelines. 7. Daily Production Maintenance: Track and maintain a Daily Production sheet to record and monitor progress. Ensure accuracy and efficiency in meeting daily targets and deadlines. Key Attributes for Success: Attention to Detail: Strong focus on accuracy and consistency when entering loan data and reviewing documents. Regulatory Compliance: Ability to understand and ensure adherence to industry standards and regulations. Problem Solving: Ability to identify discrepancies in data and documents, and implement solutions quickly. Efficiency: Ability to manage large volumes of data while maintaining high levels of accuracy. Work Environment & Shift Requirements: This role will require working in night shifts and may involve working during Indian holidays. Candidates must be adaptable to rotational shifts to accommodate global business needs. The role requires strict attention to deadlines and the ability to perform under pressure while ensuring all tasks are completed accurately. Why Join Us? Career Growth: Opportunity to gain experience in US Residential Mortgage and Financial Services. Skills Development: Gain expertise in loan origination platforms, regulatory compliance, and back-office operations. Global Exposure: Work with an international client base and develop skills needed for global operations.
Accountant
Indus Motors Green
Accountant (Finance Department) Location: Gurgaon About the Role We are looking for a detail-oriented Accountant to manage the company s financial records and ensure accurate, timely, and compliant accounting practices. This role is pivotal in maintaining financial health and supporting strategic decision-making through rigorous financial oversight. Key Responsibilities Financial Record Keeping: Maintain accurate bookkeeping, including Tally entries, general ledger management, and fixed asset registers. Accounts Receivable & Payable: Raise client invoices, track collections, and manage timely vendor payments to ensure optimal cash flow. Payroll & Compliance: Process employee salaries, manage deductions, and ensure all statutory compliances are met. Taxation & Audit: Prepare and file company tax returns, ensure timely statutory payments, and lead audit activities to finalize books of accounts. Financial Management: Generate interpretative financial reports and monitor budgets to maintain company-wide stability. Requirements Education: Bachelor of Commerce (B.Com) degree. Technical Expertise: Proven experience with accounting software and advanced MS Excel. Core Competencies: Strong attention to detail, accuracy in data entry, and excellent organizational skills. Communication: Professional written and verbal communication skills for stakeholder management. Qualification : Bachelor of Commerce (B.Com) degree
Senior Manager Process Audit
Kia India Private Limited
Position: Senior Manager Process Audit Location: Gurgaon Experience: 13 to 16 years Qualification: Chartered Accountant (Mandatory) Role Overview We are seeking an experienced and strategic Senior Manager Process Audit to lead and elevate our internal audit function, with a strong focus on dealer operations and business process optimization. This role is pivotal in enhancing operational efficiency, ensuring policy and regulatory compliance, and mitigating business risks across the organization. The ideal candidate is a Chartered Accountant with a deep understanding of internal controls, risk assessment, and process improvement particularly in the automobile or dealership sector. Key Responsibilities Audit Strategy & Planning Develop and execute a robust annual audit plan aligned with corporate objectives and risk priorities. Define audit scope, methodologies, and timelines for dealer operations and core business processes. Ensure alignment with regulatory standards, internal controls, and industry best practices. Audit Execution Lead and oversee end-to-end audits from planning and fieldwork to reporting and follow-up. Assess compliance with company policies, operational efficiency, and risk mitigation practices. Perform root-cause analysis and validate corrective actions across processes and dealerships. Risk Management & Process Improvement Identify gaps, inefficiencies, and compliance risks in systems and dealer operations. Provide actionable recommendations to business stakeholders for process improvement. Drive long-term process standardization and control enhancement initiatives. Stakeholder Collaboration Partner with cross-functional teams, senior leadership, and dealer networks to drive audit outcomes. Ensure timely resolution of audit issues and effective implementation of agreed action plans. Act as a trusted advisor for internal controls and risk governance. Performance Monitoring Track dealer and process performance using KPIs, customer satisfaction metrics, and brand compliance. Ensure sustainability of improvements and consistency in operational execution. Reporting & Communication Prepare and present detailed audit reports to senior management, highlighting key risks and business insights. Drive a culture of transparency, compliance, and accountability through clear communication and regular updates. Qualifications & Requirements Chartered Accountant (CA) Mandatory 13 to 16 years of post-qualification experience in process audits, internal controls, or operational risk Strong background in auditing dealer networks and business operations, preferably in the automobile sector Expertise in internal control frameworks, process reviews, and risk-based auditing Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and SAP Strong report writing, analytical, and presentation skills Excellent communication, stakeholder engagement, and team collaboration skills Sound knowledge of industry regulations, compliance standards, and risk management frameworks Skills Required Process Auditing & Internal Controls Dealer Operations Review Risk Identification & Mitigation Compliance Monitoring Audit Strategy & Execution Stakeholder Management Join us in driving operational excellence and shaping a compliant, performance-driven culture. Apply now to lead the charge in audit innovation and business transformation. Qualification : Chartered Accountant (Mandatory)
Customer Satisfaction & Process Excellence Specialist
Kia India Private Limited
Position: Customer Satisfaction & Process Excellence Specialist Location: Gurgaon Experience: 5 to 8 years Education: MBA / PGDM in Marketing, Sales, or Operations Role Overview We are looking for a Customer Satisfaction & Process Excellence Specialist to drive Sales Satisfaction Index (SSI) initiatives and champion sales process improvements across our dealer network. This role will be instrumental in improving the customer experience, driving digital adoption, and supporting sales effectiveness through actionable insights and structured process excellence initiatives. Key Responsibilities Survey Planning & Execution Plan and manage SSI, Pre-Sales, and need-based sales surveys within defined timelines. Ensure quality data collection and compliance with established protocols. Data Analysis & Reporting Analyze and deliver dealer-wise and factor-specific survey reports. Monitor key satisfaction metrics and identify trends impacting customer experience. Customer Grievance Monitoring Investigate hot alerts and complaints from SSI surveys to uncover recurring customer issues. Coordinate resolution efforts with internal teams and ensure timely closure. Digitalization & Tool Enhancement Work with IT/Digital teams to digitize survey processes, ensuring smooth integration with platforms like Salesforce. Lead testing and improvement cycles for digital SOP manuals and customer-facing applications. Dealer Performance Support Share survey outcomes with regional teams and assist in developing dealer-specific improvement plans. Track progress of underperforming dealerships and provide structured feedback. Process Improvement Own and update digital Sales SOPs annually, ensuring alignment with evolving customer expectations and business goals. Collaborate with cross-functional teams to improve workflow efficiency and service quality. CX Monitoring & Digital Journey Optimization Regularly assess customer-facing digital touchpoints to ensure optimal user experience. Coordinate updates to maintain a seamless, intuitive customer journey. Key Skills & Competencies Strong analytical mindset and problem-solving capability Proficient in survey design, data analysis, and reporting tools Working knowledge of CRM platforms (Salesforce preferred) In-depth understanding of automotive retail sales processes Proficiency in MS Excel, PowerPoint, and data visualization tools Excellent communication and stakeholder management skills Preferred Qualifications MBA / PGDM in Marketing, Sales, or Operations 5 8 years of experience in customer experience, process improvement, or market research Automotive industry experience is highly preferred Skills Required Sales & Customer Experience Process Improvement Stakeholder Communication Survey & Data Analytics Drive customer-centric transformation and be at the forefront of sales excellence. Apply now and contribute to shaping a superior customer journey across our dealer network. Qualification : MBA / PGDM in Marketing, Sales, or Operations
Wholesale Portfolio Analyst
Cnh Industrial
Job Title: Wholesale Portfolio Analyst Location: Gurgaon Job Family: Financial Services Employment Type: Full-Time About CNH Industrial Innovation. Sustainability. Productivity. CNH Industrial is breaking new ground to sustainably advance the noble work of farmers and builders globally. Our products, ranging from alternative power to precision productivity tech, help feed and shelter a growing population. Join a collaborative global team passionate about driving customer success and innovation. Job Purpose As a Wholesale Portfolio Analyst within Wholesale Finance, you will collaborate with Commercial Sales, Retail Sales, Credit, and Operations teams to manage inventory funding (supply chain finance) for local dealers. You will oversee portfolios of local dealers and end users for whole goods and spare parts in the Agricultural & Construction Equipment business. Key Responsibilities Onboard new and existing dealers, ensuring completion of financial documentation and credit requirements. Coordinate with Commercial Sales, Retail Sales, Credit, and Operations for dealer stock audit management. Continuously follow up on account recoveries and implement timely corrective actions. Manage Bank Guarantees including audits and renewals. Support alignment of Wholesale Credit processes with CNH Capital global practices. Collaborate with Capital Retail teams to increase penetration and enable smooth dealer outstanding rotation. Monitor portfolio delinquency regularly. Conduct dealer location visits for critical accounts. Support policy and procedure definition for the India region. Experience Required Minimum 5 years of financial experience, including at least 3 years in Banking, NBFC (supply chain finance, inventory funding, dealer funding), or credit control in industrial organizations. Knowledge of local trade operations and Incoterms. Proficient in Microsoft Office applications. Preferred Qualifications CA or MBA with a university degree in Economics, Finance, or related fields. Dynamic international career opportunities. Inclusive and respectful workplace culture. Flexible work arrangements. Savings & retirement benefits. Tuition reimbursement. Parental leave and adoption assistance. Fertility and family-building support. Employee assistance programs. Charitable contribution matching and volunteer time off. Grow your career at CNH Industrial where innovation meets purpose. Qualification : CA or MBA with a university degree in Economics, Finance, or related fields
Product Analyst - Team Lead (risk)
Paytm
Product Analyst - Team Lead (Risk) Location: Gurugram, Haryana (On-site) Company: Paytm India s Leading Mobile Payments & Financial Services Platform About Paytm Paytm is India s pioneer in mobile payments and financial services distribution, transforming commerce for millions of small businesses. Our mission is to empower half a billion Indians by bringing them into the mainstream economy using innovative technology. About the Team The Credit Risk Product Team plays a critical role in lending by developing efficient, scalable, and compliant risk assessment models. The team partners with data scientists, engineers, and business stakeholders to refine underwriting processes through advanced analytics and machine learning optimizing loan performance and minimizing defaults. Role Overview We are looking for a detail-oriented Product Analyst to lead credit risk initiatives. In this role, you will implement and optimize credit risk policies while ensuring compliance with regulatory requirements. You will work closely with data scientists, product managers, and credit teams to enhance underwriting models and risk decision frameworks. Key Responsibilities Analyze credit risk across multiple credit products, such as credit cards, merchant loans, and personal loans. Collaborate with business teams to understand and implement credit risk policies on the platform. Monitor and evaluate the performance of risk policies; provide actionable feedback to Product and Policy teams. Leverage alternative data sources, machine learning models, and traditional credit assessments to improve risk evaluation. Conduct testing, scenario analysis, and policy resilience measurement. Track key risk indicators (KRIs) and generate insights for management. Ensure compliance with regulatory guidelines and internal risk frameworks. Work with product and technology teams to embed risk-based decision-making into lending workflows. Qualifications 1 2 years of relevant experience, preferably in fintech or banking. Strong proficiency in SQL and Python for data analysis and manipulation. Basic understanding of APIs and streaming platforms like Kafka is a plus. Excellent analytical, problem-solving, and communication skills. Ability to thrive in a fast-paced, dynamic environment and collaborate cross-functionally. Educational background: B.Tech from reputed institutes like NIT, BITS, or equivalent. Be part of India s largest fintech lending ecosystem with 500+ million users and 21+ million merchants. Work in a fun, energetic environment designed to help you reach your full career potential. Unique opportunity to shape India s largest digital lending story and drive financial inclusion.
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