Critical Incidents Jobs in Bengaluru

Security Operations Engineer FalconX Location: Bangalore Experience: 3+ Years Education: Bachelor s degree in Cybersecurity, Computer Science, Information Technology, or related field About FalconX FalconX is a pioneering team of operators, investors, and builders transforming institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX simplifies the complex and fragmented digital asset ecosystem. Our platform empowers clients to navigate the crypto landscape seamlessly, providing access, liquidity, and tools to execute institutional strategies from start to scale. Role Overview We are looking for a Security Operations Engineer to strengthen our cybersecurity posture and protect our systems, data, and clients. In this role, you will monitor, detect, and respond to threats across on-premise and cloud environments, conduct investigations, perform threat hunting, and automate security operations. Key Responsibilities Monitor, detect, and respond to security incidents across cloud and on-premise environments. Analyze security alerts from various tools to identify potential threats and anomalies. Conduct forensic investigations and deep-dive analysis to identify trends and attack techniques. Perform proactive threat hunting across endpoints, networks, and cloud environments. Analyze security logs and behavioral patterns to detect Indicators of Compromise (IOCs). Investigate security incidents and provide actionable mitigation and remediation recommendations. Develop and refine threat hunting methodologies using frameworks like MITRE ATT&CK. Automate threat detection and response processes using scripting languages such as Python, PowerShell, or Bash. Continuously monitor emerging threats, vulnerabilities, and attack trends to improve strategies. Required Qualifications Bachelor s degree in Cybersecurity, Computer Science, Information Technology, or related field. 3+ years of experience in Security Operations, Threat Hunting, or a similar cybersecurity role. Hands-on experience working with log data for detection and response (Cloud, EDR, Network, etc.). Experience developing and deploying detection rules (Yara, Sigma, SQL-based rules, etc.). Strong understanding of network security monitoring, packet analysis, and log correlation. Deep knowledge of advanced threat detection methodologies and threat intelligence. Proficiency in analyzing attacker TTPs using frameworks like MITRE ATT&CK. Skilled in scripting and automation for security operations (Python, PowerShell, Bash). Familiarity with endpoint security, identity management, cloud security, and incident response. Protect critical systems, data, and client assets from emerging cyber threats. Play a key role in detecting, investigating, and responding to security incidents. Collaborate with cross-functional teams to strengthen security posture and operational resilience. Drive proactive threat hunting and automation to improve efficiency and effectiveness. Qualification : Bachelors degree in Cybersecurity, Computer Science, Information Technology, or related field

Engineering Manager, Collections Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, enabling over 40 million developers and 500,000 organizations, including 98% of the Fortune 500, to design, test, and collaborate on APIs efficiently. Founded in Bengaluru and headquartered in San Francisco, Postman simplifies the API lifecycle to help teams build better APIs, faster. The Opportunity The Collections team is at the heart of Postman s platform, enabling seamless API collaboration for millions of users. We manage tier-0/1 critical systems handling ~21M requests daily, supporting pillars like API development, testing, prototyping, discovery, distribution, and change management. We are seeking an experienced Engineering Manager to take Collections to the next level leading technical strategy, scaling systems, improving user experience, and growing a high-performing team. This role combines technical leadership, people management, and product vision, directly impacting Postman s growth and user engagement goals. Key Responsibilities Leadership & Team Development Grow and mentor engineers, aligning career growth with business goals. Participate in recruiting, hiring, and onboarding top engineering talent. Define and measure team performance with clear OKRs and real-time feedback. Technical & Strategic Ownership Drive engineering strategy and roadmap for the Collections team. Lead design and code reviews, ensuring high standards across frontend and backend systems. Ensure product reliability, performance, security, and 99.99% availability. Prioritize multi-quarter roadmaps while balancing technical constraints and business needs. Collaboration & Cross-functional Impact Partner with Product, Design, and Engineering teams to deliver a unified, high-quality API collaboration experience. Champion operational and customer excellence through incident management, performance monitoring, and UX issue resolution. About You Experience & Skills Bachelor s degree in Computer Science or equivalent practical experience. 7+ years of software development experience (C, C++, Java, JavaScript, NodeJS). 3+ years in technical leadership roles building impactful products. 2+ years in people management. Experience with microservices architecture and scalable systems. Exceptional written, verbal communication, and stakeholder management skills. Empathetic, collaborative, and committed to creating a positive team culture. Nice-to-Have Experience building customer-focused products at scale. Familiarity with standardizing engineering processes in a growing organization. Flexible hybrid work model with a collaborative and inclusive team. Full medical coverage, flexible PTO, wellness reimbursement, and monthly lunch stipend. Wellness programs, team-building events, and donation-matching initiatives. Opportunities for growth, ownership, and making a measurable impact on Postman s global platform. Our Values Curiosity: Explore boldly and innovate. Transparency: Communicate openly about successes and failures. Focus: Align work with Postman s larger vision. Inclusion: Every team member s voice matters. Excellence: Deliver high-quality products and experiences. Qualification : Bachelors degree in Computer Science or equivalent practical experience

Manager, Go-To-Market Technology Support Operations Location: Bengaluru Department: Business Technology Experience: 7+ Years (3+ Years in Team Management) Employment Type: Full-Time About Okta Okta is The World s Identity Company. We empower everyone to securely use any technology, on any device, from anywhere. Our Okta and Auth0 platforms offer secure access, authentication, and automation placing identity at the center of digital transformation and enterprise growth. At Okta, we celebrate diverse backgrounds and experiences. We aren t looking for a perfect fit we re looking for lifelong learners and collaborative builders who bring unique value to our mission. The Team You ll join the Go-To-Market Technology (GTM) group, a core part of Okta s Technology, Data & Intelligence (TDI) organization. Our vision: drive clarity, collaboration, and accountability across the business while enabling Okta s scale and growth. The Opportunity We re seeking a Manager to lead the Support Operations team within GTM Technology. This role is responsible for managing a team of Business Application Administrators who oversee and support Okta s GTM systems primarily Salesforce and integrated applications such as ServiceNow. You ll drive operational excellence, oversee capacity and team development, collaborate cross-functionally, and shape how we support and optimize business applications across global teams. This role requires strong technical know-how of the Salesforce ecosystem, a mindset for process improvement, and a passion for team leadership. Key Responsibilities Leadership & Talent Development Build, motivate, and lead a high-performing team of application administrators. Hire, mentor, and retain top talent through coaching and career planning. Provide direction and remove roadblocks to help your team succeed. Foster a culture of learning, ownership, and continuous improvement. Performance Management Define and track KPIs and team SLAs with a data-driven approach. Manage team resource allocation and adjust capacity as business needs shift. Identify skill gaps and build plans to address them through training and hiring. Cross-Functional Collaboration Partner with Technology, Data & Intelligence, Security, and Compliance teams to align on goals and incident handling. Refine escalation processes for a smooth support experience across teams. Enable seamless knowledge transfer and system supportability. Documentation & Automation Lead the Knowledge Centered Service (KCS) program to scale AI-driven incident resolution. Standardize and document team operational processes to ensure consistency. Security & Compliance Ensure all Salesforce and GTM-related systems adhere to compliance standards such as SOX. Collaborate with security teams on audits and mitigation of any vulnerabilities. Innovation Culture Encourage your team to explore new Salesforce, AI, and automation features. Promote participation in hackathons, Fix-It Days, and other internal innovation initiatives. Required Skills & Experience 7+ years of experience in IT or Business Systems, with 3+ years in people management. Strong expertise in the Salesforce ecosystem and enterprise SaaS tools like ServiceNow, Jira, Confluence, GitHub, etc. Experience in a global or multi-location work environment. Deep understanding of compliance (e.g., SOX) and security standards for enterprise applications. Proven track record of driving team innovation and embedding modern tools or practices. Excellent interpersonal and executive-level communication skills. Strong organizational, time management, and stakeholder alignment capabilities. Ability to remain resilient under pressure and maintain focus on team and business outcomes. High Impact: Drive global support operations for a critical business tech stack. Empowered Leadership: Build and lead a team in a dynamic, growing organization. Growth & Learning: Opportunities for continuous development in technology, leadership, and innovation. Collaborative Culture: Join a purpose-driven company with a human-centered, inclusive team culture. Join Us Become a part of a company that s transforming how identity is secured and scaled in the modern world. At Okta, you belong.

Lead Platform Engineer Observability Solutions Location: Bengaluru Experience: 6 10 Years Function: Observability Engineering | Platform Architecture | SRE Enablement Join VuNet Redefining Digital Observability at Scale VuNet is transforming the future of digital experiences through Business Journey Observability, combining Big Data and AI/ML to empower real-time visibility across payments, banking, and financial services. Monitoring 28+ billion transactions/month, our platform is trusted by top financial institutions and powers over 300 million users. Backed by Series B funding and recognized by Gartner, NASSCOM, and Forbes, we are leading the charge in building a new category of observability, proudly Made in India for global impact. Your Role: Lead Platform Engineer As the Lead Platform Engineer, you will architect and drive the development of packaged observability solutions across 100+ infrastructure and application technologies. You will define **golden signals**, build **data collection strategies**, and lead the standardization of alerts, dashboards, and RCA workflows for platforms like **Kubernetes, Oracle DB, and Tomcat**. This is a cross-functional leadership role that sits at the intersection of product, platform, DevOps, and SRE. You will **lead a team** and influence how observability is delivered, scaled, and adopted across complex environments. Key Responsibilities Observability Solution Development Design and lead the delivery of observability packages for databases, middleware, cloud-native, and legacy platforms. Define and implement data collection pipelines, including agents, APIs, logs, metrics, traces, and service discovery. Establish **golden signals, SLIs/SLOs**, and health KPIs for performance, availability, and anomaly detection. Dashboards, Alerts & RCA Develop standardized, reusable dashboards, alerts, reports, and troubleshooting playbooks. Automate **RCA workflows** to improve MTTR and reduce alert fatigue. Platform Enablement & Integration Work with engineering to enhance agent capabilities and support new data sources/formats. Guide implementation of platform features for better observability at scale. Team Leadership & Governance Lead and mentor a team of observability engineers and specialists. Define design patterns, reusable modules, and version-controlled libraries. Stakeholder Collaboration Partner with product managers, DevOps, SREs, and customer teams to gather requirements, align priorities, and validate use cases. Ensure deliverables are scalable, well-documented, and production-ready. What You Bring Must-Have Skills 6 10 years of experience in observability, platform engineering, or SRE roles. Hands-on with tools like Prometheus, Grafana, OpenTelemetry, ELK/EFK, Datadog, Splunk. Strong understanding of logs, metrics, traces, profiling, and collection strategies. Experience developing solutions for platforms like Kubernetes, Oracle, PostgreSQL, Tomcat, etc. Proficient in Python, Shell scripting, APIs, and automation tools (**Terraform**, etc.). Familiar with alert fatigue mitigation, anomaly detection, and RCA frameworks. Excellent communication, technical leadership, and documentation skills. Nice to Have Experience managing an observability marketplace or solution catalog. Contributions to open-source observability projects. Certifications in Kubernetes, Observability platforms, or cloud providers (AWS/GCP/Azure). Background in ITSM tools, CMDBs, or incident workflow automation. At VuNet, you ll help build a category-defining observability platform that s already transforming critical infrastructure for leading financial institutions. You ll work with passionate engineers, push technical boundaries, and grow in a high-trust, high-impact environment. What You ll Experience: Ownership of key observability initiatives impacting 300M+ users. Collaboration with SRE, DevOps, and product teams across real-time financial systems. Opportunity to experiment with and shape Gen AI, ML, and emerging telemetry trends. Perks & Benefits Health insurance for you, your parents, and dependents. 1:1 mental wellness support. Training programs, certifications, and career growth opportunities. Transparent, inclusive, and high-trust work culture. Access to cutting-edge technology and Gen AI-powered workspaces.

Platform Admin NextGen SIEM Location: Bangalore (Onsite) About ColorTokens At ColorTokens, we re all about helping businesses stay secure and keep running, no matter what cyber chaos hits. Our game-changing Xshield platform stops ransomware and malware from spreading sideways, so companies can keep their critical stuff safe and business uninterrupted. We bring insane visibility into traffic flows between workloads, IoT devices, users basically everything to create super tight security zones that isolate threats fast. We re a Forrester Wave Leader (Q3 2024) for microsegmentation and protect global giants from costly cyber disruptions. Our Culture We love self-starters who bring energy, curiosity, and big ideas. You ll get to own projects, collaborate with passionate teammates, and work on security that actually protects real people from hospitals to cities to entire nations. What You ll Do The Role You ll run and manage our NextGen SIEM platform think Splunk, Sentinel, Exabeam, Stellar Cyber, or similar making sure it s up-to-date, humming smoothly, and packed with the right alerts. Admin & Ops: Install, configure, patch, and keep the SIEM platform running 24/7. Log Boss: Bring in new log sources, troubleshoot ingestion issues, and ensure data is clean and compliant. Rule Maker: Build and tweak detection rules and alerts to catch real threats while cutting down false alarms. Integrate & Automate: Connect SIEM with other security tools and automate incident workflows. Lock It Down: Manage user access, keep the platform secure, and nail compliance requirements. Team Player: Work closely with SOC analysts, threat hunters, and engineers to level up detection and response. Support & Train: Help users get the most from the platform and be the go-to expert when incidents hit. Optimize & Report: Track performance, fix bottlenecks, and share insights to keep the platform sharp. What You Bring Your Skills & Experience 8+ years managing SIEM platforms, especially NextGen ones like Splunk, Sentinel, or Exabeam. Expert in log management, rule creation, and onboarding data from all sorts of sources. Solid scripting skills (Python, PowerShell) to automate and customize workflows. Deep knowledge of log formats (Syslog, JSON, XML), querying languages (KQL, SPL, AQL), and data pipelines. Experience integrating SIEM with EDR, SOAR, NDR, and threat intel platforms. Familiar with security frameworks like MITRE ATT&CK, NIST, or CIS. Bonus points if you know cloud security (AWS, Azure, GCP), machine learning in SIEM, or SOAR tools like Cortex XSOAR or Phantom. Your Credentials Bachelor s degree in Computer Science, InfoSec, or related field (or equivalent experience). Relevant certifications like Splunk Certified Admin, Microsoft Security Operations Analyst, QRadar cert, or CISSP are a major plus. What Success Looks Like Keep SIEM uptime near 100%. Smoothly onboard new log sources and build killer detection use cases. Reduce noise fewer false positives, sharper alerts. Fast, effective fixes when platform issues pop up. Align SIEM capabilities tightly with security and business goals. Qualification : Bachelors degree in Computer Science, InfoSec, or related field (or equivalent experience).

Platform Engineer Location: Bengaluru, Karnataka, India Full-time partially remote About ColorTokens At ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen but with our cutting-edge ColorTokens Xshield platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to continue operating while breaches are contained, ensuring critical assets remain protected. Our innovative platform provides unparalleled visibility into traffic patterns between workloads, OT/IoT/IoMT devices, and users, allowing businesses to enforce granular micro-perimeters, swiftly isolate key assets, and respond to breaches with agility. Recognized as a Leader in the Forrester Wave : Microsegmentation Solutions (Q3 2024), ColorTokens safeguards global enterprises and delivers significant savings by preventing costly disruptions. Our culture We foster an environment that values customer focus, innovation, collaboration, mutual respect, and informed decision-making. We believe in alignment and empowerment so you can own and drive initiatives autonomously. Self-starters and high-motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of world s impactful organizations be it a children s hospital, or a city, or the defense department of an entire country. Position Overview: Colortokens is looking for a Junior Platform Administrator to assist in managing, maintaining, and optimizing our NextGen Security Information and Event Management (SIEM) platform. The ideal candidate will support the day-to-day operations, help onboard customer log sources, troubleshoot integration issues, and provide technical assistance to the security operations team. This role is ideal for a motivated professional with 3+ years of experience in SIEM administration, security operations, or log management. Key Responsibilities: SIEM Platform Administration Assist in deploying, configuring, and maintaining the NextGen SIEM platform (e.g., Stellar Cyber, Splunk, Sentinel, QRadar, Chronicle, Exabeam). Perform basic updates and patches to ensure platform security and functionality. Monitor SIEM health, performance, and uptime under the guidance of senior administrators. Log Source Management Onboard new log sources and validate data ingestion. Help troubleshoot log ingestion, parsing, and formatting issues. Maintain log retention policies for compliance. Rule and Use Case Management Support the development and deployment of detection rules, correlation use cases, and alerts. Tune existing use cases to minimize false positives. Work closely with security analysts to refine alerting strategies. Integration and Automation Assist in integrating SIEM with other security tools (e.g., EDR, microsegmentation, vulnerability scanners). Work on basic automation tasks using scripting (Python, PowerShell) to enhance SIEM efficiency. Platform Security and Compliance Support role-based access control (RBAC) and platform security policies. Help ensure SIEM adheres to compliance standards like SOC2, ISO 27001. Participate in periodic security audits. Network Debugging & Troubleshooting Have a basic understanding of TCP/IP, networking concepts, and protocols. Assist in debugging network connectivity issues related to SIEM log ingestion. Use basic network troubleshooting tools. Collaboration and Support Work alongside SOC analysts, threat hunters, and security engineers. Provide basic technical support for SIEM users. Assist in training and documentation for security teams. Performance Monitoring and Optimization Monitor storage and indexing performance to ensure optimal operations. Report any performance issues to senior administrators. Contribute to platform health reports and alerting metrics. Incident Support Assist SOC teams in log analysis, incident response, and forensic investigations. Ensure log data is readily available for security incidents. Education and Certifications: Bachelor s degree in Computer Science, Information Security, or a related field. Certifications (Preferred but not mandatory): Splunk Certified User/Admin Microsoft Certified: Security Operations Analyst Associate QRadar Certification Any SIEM-related certification Experience: 3+ years of experience in SIEM administration, security operations, or log management. Hands-on experience with at least one SIEM platform (e.g., Stellar Cyber, Splunk, Sentinel, Chronicle, Exabeam). Basic knowledge of log ingestion, rule creation, and data parsing. Exposure to scripting (Python, PowerShell) for automation. Basic understanding of TCP/IP networking concepts and network debugging. Technical Skills: Understanding of log formats, Syslog, JSON, XML, and data pipelines. Basic knowledge of querying languages (KQL, SPL, AQL). Familiarity with SIEM integration with security tools like EDR, SOAR, NDR. Awareness of MITRE ATT&CK, NIST, or CIS security frameworks. Basic experience with network troubleshooting tools (ping, traceroute, netcat (nc)). Soft Skills: Strong problem-solving and troubleshooting abilities. Good verbal and written communication skills. Ability to work collaboratively in a security operations environment. Preferred Skills: Basic understanding of cloud-based security solutions (AWS, Azure, Google Cloud). Exposure to SOAR tools (e.g., Cortex XSOAR, Splunk Phantom). Interest in machine learning-based anomaly detection for SIEM. Key Metrics for Success: Successful onboarding of log sources. Improvement in log ingestion and parsing accuracy. Contribution to fine-tuning detection rules. Timely resolution of SIEM-related support requests. Ability to identify and troubleshoot basic network connectivity issues.

Senior SOC Analyst Location: Bangalore (Hybrid, work from office) Experience: 4 to 7 years Shifts: Rotational 24/7 shifts gotta keep the cyber world safe around the clock! About ColorTokens We re on a mission to help businesses stay secure and running smoothly, even when cyber threats hit hard. Our ColorTokens Xshield platform stops ransomware and malware from spreading sideways, so companies can keep their critical assets locked down and business uninterrupted. We bring unmatched visibility into traffic flows whether it s servers, IoT devices, or users helping teams isolate threats fast and respond smartly. Forrester named us a Leader in Microsegmentation (Q3 2024), and we protect global enterprises from costly cyber disasters. Our Culture If you re a self-starter who loves solving complex problems and making an impact, you ll fit right in. Work alongside passionate teammates who protect hospitals, cities, and even national defense. We value innovation, respect, and letting you own your work. What You ll Be Doing Lead as a senior SOC analyst, mentoring juniors and shaping SOC playbooks and processes. Dive deep into escalated incidents analyze, manage end-to-end, and nail root cause analysis. Monitor alerts and events across SIEM tools (Splunk, QRadar, Stellar Cyber, LogRhythm), firewalls, IDS/IPS, VPNs, and more. Hunt proactively for threats and vulnerabilities using threat intel feeds and frameworks like MITRE ATT&CK and Cyber Kill Chain. Perform forensic and malware analysis from logs to memory and disk images to track down attackers and gather evidence. Collaborate closely with SecOps, IT, Platform, and Engineering teams to creatively solve security challenges. Automate SOC workflows with PowerShell, regex, and APIs to level up efficiency. Lead detection tuning and gap analysis to sharpen SOC s ability to spot threats early and accurately. What You Bring 4+ years experience in cyber incident response, SOC operations, and investigations. Solid knowledge of SIEM platforms, network and endpoint security, malware analysis, and threat intel. Certifications like CISSP, GCIH, GSOC, OSCP, or GCIA (or working toward them). Strong communication skills you can explain complex security issues clearly to any audience. Integrity, professionalism, and eagle-eye attention to detail. Ability to work well under pressure and collaborate with diverse teams. Qualifications Bachelor s degree in IT, Computer Science, Engineering, or related field (or equivalent experience). Protect critical digital assets, learn cutting-edge cyber defense tech, and grow your career at a company recognized as a market leader. Plus, work with passionate people who genuinely care about making the world safer. Qualification : Bachelors degree in IT, Computer Science, Engineering, or related field (or equivalent experience).

Cyber Security Analyst Bangalore, India Location: Bangalore (Bengaluru) Experience: 4 to 12 Years Industry: IT Security / Cybersecurity Job Summary: We are seeking a highly skilled Cyber Security Analyst with advanced knowledge in cybersecurity principles, risk assessment, and threat prevention. The ideal candidate will have hands-on experience with security tools, network defense, vulnerability assessments, and malware analysis to safeguard our organization s digital assets. Key Responsibilities: Analyze and mitigate cyber and IT security risks using advanced techniques and best practices Conduct vulnerability assessments and penetration testing across networks, platforms, and applications Utilize scripting and programming languages such as Python, PowerShell, Perl, HTML, and JavaScript for automation and security analysis Monitor network security devices including firewalls, proxies, NIDS/NIPS, and respond to security incidents Perform dynamic and static malware analysis and memory forensics to identify and counter threats Conduct reverse engineering of malware and apply countermeasures based on adversary tactics and protocols Apply in-depth knowledge of network protocols, network security monitoring, and incident response Ensure compliance with security standards and frameworks Collaborate with cross-functional teams to implement security improvements and ensure robust defense mechanisms Required Skills & Qualifications: Minimum 4+ years of professional experience in cybersecurity or related IT security roles Advanced understanding of cyber threats, risk management, and prevention techniques Proficiency in security system analysis, network security, and vulnerability assessment tools Experience with malware analysis, penetration testing, and reverse engineering Strong programming/scripting skills in Python, PowerShell, Perl, or similar languages In-depth knowledge of security standards, protocols, and industry best practices Hands-on experience with network security monitoring and defense technologies Preferred Certifications: Technical cybersecurity certifications from recognized bodies such as SANS, ISACA (CISA, CISM), (ISC) (CISSP), CompTIA Security+, Cisco (CCNA Security), CERT, or equivalent Work in a challenging role protecting critical digital infrastructure Collaborate with a talented cybersecurity team to combat evolving threats Access to continuous learning, professional development, and certification opportunities

Customer Experience Manager II (EST Shift Bangalore, India) Location: Bangalore, India Work Shift: EST (5:30 PM IST 2:30 AM IST) Job Type: Full-Time | Customer Support | Cloud Technology Job Overview We are looking for a highly motivated and experienced Customer Experience Manager II to join our dynamic Customer Support team. In this role, you will be responsible for managing strategic enterprise accounts, ensuring superior customer satisfaction, and driving proactive customer success strategies. You will serve as the primary point of contact (POC) for customer escalations, technical issues, and account health, while ensuring Rubrik delivers a world-class customer experience in the cloud data management space. Key Responsibilities Build strong relationships with key customer stakeholders and deliver a seamless support experience. Act as the escalation owner and trusted advisor for complex technical and service-related issues. Train customers on how to engage with Rubrik s support portal, submit tickets, and track issues effectively. Utilize Salesforce CRM to monitor account health and detect patterns that may lead to service disruptions. Proactively identify risks and initiate actions to drive customer retention and account stability. Collaborate with cross-functional teams including Engineering, Technical Support, and Sales Engineering. Create and deliver Root Cause Analysis (RCA) documentation and customer-facing status updates. Work closely with internal teams to ensure timely issue resolution and a proactive support approach. Lead project management activities during critical incidents and escalations. Deliver weekly performance and progress reports to internal stakeholders and customer teams. Qualifications and Skills Minimum 8 years of experience in customer experience management, technical support leadership, or enterprise account management roles. Proficiency with CRM platforms, especially Salesforce. Strong communication skills with the ability to deliver clear written documentation and customer updates. Hands-on technical knowledge in: Networking protocols Data storage systems Backup and disaster recovery solutions Cloud platforms (e.g., AWS S3, Microsoft Azure) Hypervisors (VMware, Hyper-V) Experience managing virtual cross-functional teams in a high-pressure environment. Proven ability to handle customer escalations and implement preventive measures. Familiarity with storage vendor ecosystems and best practices in enterprise IT environments. Bachelor s degree in Computer Science, IT, Business, or related field (Advanced degree is a plus). Willingness to travel for client engagements and team collaboration as needed. Preferred Competencies Background in cloud computing, SaaS support, or data protection technologies. Certifications in project management or cloud platforms (e.g., AWS, Azure). Ability to lead with a customer-first mindset and ensure customer loyalty through proactive engagement. Join Rubrik and be part of a company at the forefront of cloud data security, backup solutions, and customer-centric innovation. You ll work with leading technologies, support high-value enterprise clients, and help shape the future of data management in the cloud.

Customer Success Engineer II Technical Support | Cloud & SaaS Location: Bangalore, India Job Type: Full-Time | Customer Success | Cloud Technology | Technical Support About Rubrik s Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is committed to delivering an outstanding post-purchase experience. Our team of seasoned experts ensures smooth deployment, adoption, and continued usage of Rubrik s cloud data management and Zero Trust Data Security solutions. We handle complex technical support cases, guide customers through SaaS product adoption, and provide strategic consultation across a wide range of cloud platforms, data security tools, and enterprise IT ecosystems. Our engineers work closely with cross-functional teams, acting as trusted advisors and primary technical contacts, to maintain high standards of data protection, incident resolution, and customer success. About the Role We are looking for a highly skilled Customer Success Engineer II to join our fast-paced support team. In this role, you will provide enterprise-level technical support for Rubrik s data security solutions via phone, web, chat, and email. You will troubleshoot complex technical issues, support diverse cloud deployments, and deliver excellent service across hybrid infrastructure environments. Key Responsibilities Handle technical support tickets ranging from basic queries to advanced troubleshooting across cloud platforms and virtualized environments. Independently diagnose and resolve customer issues involving snapshots, replication, backup and recovery, data management, and infrastructure. Utilize cloud infrastructure knowledge to provide guidance and recommend best practices (AWS, Azure, GCP). Collaborate with internal teams such as Engineering and Escalations to resolve critical incidents. Deliver high-quality customer communication, ensuring transparency and issue resolution from start to finish. Author and contribute to technical documentation, including knowledge base articles, FAQs, and deployment guides. Continuously improve case resolution processes and provide insights into recurring issues. Analyze and report root causes; work with developers to file bugs and enhance product reliability. Share feedback and insights with product teams to drive platform improvements and enhance customer satisfaction. Support automation, DevOps, and microservices architecture as part of troubleshooting modern enterprise stacks. Required Skills & Experience 3+ years in a technical support, DevOps, or cloud infrastructure role supporting enterprise environments. Strong knowledge of VMware, Linux, Kubernetes, and cloud platforms like AWS, Azure, and Google Cloud Platform (GCP). Hands-on experience with Office 365 APIs, Microsoft SQL databases, scripting languages such as Python or Perl, and automation tools. Deep understanding of SaaS systems, cloud deployment models, and data protection principles. Demonstrated problem-solving skills with a passion for learning and adapting to new technologies. Ability to write clear technical documentation and communicate complex concepts to diverse audiences. Bachelor's degree in Computer Science, Information Technology, or related technical field. Preferred Qualifications Experience in supporting data backup and recovery, storage solutions, or cybersecurity tools. Exposure to Zero Trust Security models, data compliance standards, or incident management workflows. Strong collaboration skills with internal development, QA, and customer success teams. Previous experience contributing to internal knowledge systems or customer-facing documentation. At Rubrik, we are redefining data security and resilience. Our award-winning platform, Rubrik Security Cloud, powered by machine learning, protects enterprise, cloud, and SaaS environments from ransomware, cyber threats, and downtime. You ll work with passionate professionals who are dedicated to helping businesses secure their critical data and recover quickly in times of crisis.

Systems Development Engineer Google Cloud Location: Bengaluru, Karnataka, India Company: Google Minimum Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field; or equivalent practical experience. 2+ years of experience with systems automation. 2+ years of experience in technical infrastructure (e.g., deployment, maintenance, troubleshooting). Preferred Qualifications 3+ years of experience in systems design and implementation. About the Role As a Systems Development Engineer (SDE) at Google Cloud, you will be part of a team responsible for managing and scaling critical services and infrastructure. This role emphasizes automation, reliability, and observability, using engineering practices to eliminate manual toil and improve system efficiency. Google SDEs design and build the tools and systems that power the infrastructure for Google s services, transforming telemetry into actionable insights and proactively solving operational challenges. You ll have the opportunity to work on impactful, large-scale projects in an environment that fosters learning, collaboration, and growth. Key Responsibilities Participate in on-call rotations and incident response, managing services within your domain. Troubleshoot infrastructure and system issues, evaluate diagnostic data, and recommend solutions. Resolve tickets and bugs within defined service-level objectives (SLOs). Collaborate with primary responders to maintain high availability and reliability of systems. Contribute to the design and implementation of systems and services in related domains. Work directly with customers to gather requirements, define distributed system needs, and propose solutions. Develop automation tools and systems to improve efficiency and reduce operational overhead. About Google Cloud Google Cloud helps organizations transform their business with advanced technologies and enterprise-grade solutions. With a focus on sustainability, innovation, and scalability, Google Cloud serves customers in over 200 countries and territories, providing the tools and infrastructure necessary to solve the world s most complex business challenges. Qualification : Bachelor's degree in Computer Science or IT-related field, or equivalent practical experience.

Join Our Team as a Security Operations Analyst Location: Bangalore, India (On-site) Department: Information Security At Cytiva, we are advancing the future of therapeutics from discovery to delivery. As a leading global provider of technology and services that help researchers and pharmaceutical companies develop and manufacture life-saving treatments, our work is integral to shaping the future of healthcare. We are seeking a Security Operations Analyst to join our global Information Security Team in Bangalore. In this key role, you will be at the forefront of protecting our digital assets and infrastructure by monitoring, analyzing, and responding to security incidents. By proactively identifying threats and vulnerabilities, you will help minimize risk and ensure business continuity. What You ll Do Lead Security Incident Response: Conduct advanced security incident analysis and digital forensics to identify and mitigate threats. Lead investigations into malware, network traffic anomalies, and endpoint detection. Provide Expertise: Guide and mentor L1 and L2 SOC analysts, enhancing the quality of security alerts and incident handling. Optimize Security Tools: Collaborate with engineering teams to fine-tune SIEM tools (e.g., Splunk, Microsoft Sentinel, Elastic Security) and other security technologies for improved detection and response. Proactive Threat Hunting: Identify hidden threats within the organization through threat hunting activities, reducing the potential attack surface. Enhance Security Posture: Partner with other IT and security teams to strengthen the overall security posture, ensuring resilient systems and infrastructures. Post-Incident Reporting: Produce detailed incident reports and provide recommendations for security improvements, leading post-incident reviews with cross-functional teams. Who You Are Experience: Minimum of 5+ years in a corporate IT environment, including at least 2 years in an L3 or senior analyst role. Security Knowledge: Deep expertise in security frameworks such as MITRE ATT&CK, NIST, CIS Controls, and ISO 27001. Technical Skills: Hands-on experience with SIEM platforms (e.g., Splunk, Sentinel, QRadar, ArcSight) and EDR/XDR solutions. Vendor certifications are a plus. Incident Response Expertise: Strong background in incident response, threat hunting, and forensic investigations. Cloud Security Knowledge: Familiarity with cloud security platforms (AWS, Azure, Google Cloud) and modern attack techniques. Certifications like OSCP, CEH are advantageous. Additional Skills That Would Be a Plus: Scripting & Automation: Proficiency in scripting (e.g., Python, PowerShell, Bash) to automate security processes and improve SOC workflows. Specialization: Expertise in EDR, SIEM, UBA, DLP, or Data Security. OT Environments: Experience with Operation Technology (OT) environments is an advantage. Innovative Culture: Join a dynamic, global team dedicated to advancing healthcare through technology and innovation. Impactful Work: Your role will directly contribute to the security and integrity of vital technologies used in the life sciences industry. Global Collaboration: Work with cross-functional teams around the world, contributing to an organization's critical security initiatives. Growth Opportunities: Benefit from continuous learning, career development, and the chance to make a tangible impact on both the organization and the industry. Apply now and be part of a team that is dedicated to ensuring the security of life-saving technologies.

Job Title: Senior Incident Response Manager Location: Bengaluru, Karnataka, India About This Team: The Critical Situation Management team plays a pivotal role in maintaining customer trust and satisfaction in CSG Citrix BU products. We ensure swift resolution of production-impacting issues, collaborating closely with Technical Support and Product teams to maintain high uptime Service Level Targets (SLTs). Our team is dedicated to delivering rapid, effective solutions, making us essential to the continued success and reputation of the Citrix platform. Job Description / Responsibilities: Primary Duties / Responsibilities: Incident Management: Lead and manage timely, professional communication with internal and external stakeholders during critical incidents. Utilize your deep technical knowledge and strong communication skills to drive effective resolutions. Customer Sentiment Management: Assess and manage customer sentiments, and ensure appropriate resources are mobilized to mitigate production-impacting situations. Lead discussions with Citrix Customers and internal stakeholders with confidence and clarity. Collaboration: Facilitate cross-departmental collaboration to resolve customer issues, and coordinate the end-to-end customer experience, owning internal and, when necessary, external communications. Escalation Management: Act as the primary contact for Citrix Customers and Account teams during critical situations, collaborating with technical specialists (SMEs) to manage escalations and resolve incidents quickly. 24x7 Coverage: Provide 24x7 support, including weekends and holidays, on a rostered shift basis. Continuous Improvement: Actively participate in feedback processes, leading continuous improvement initiatives and ensuring the team adapts quickly to feedback. Lead and participate in projects aimed at improving incident response and service efficiency. Technical Knowledge: Utilize your technical know-how to manage the escalation process, lead calls, and effectively assess the situation to provide timely solutions. Qualifications (Knowledge, Skills, Abilities): Experience: 6 - 10 years of relevant experience in Incident Response, preferably in a Technical Support environment. Demonstrated ability to manage customer escalations in high-pressure scenarios. Communication Skills: Exceptional verbal and written communication skills. Ability to engage with customers and internal leadership clearly and professionally. Proficiency in creating concise incident reports and Root Cause Analysis (RCA) documents. Customer Advocacy: Strong customer advocacy skills, with the ability to understand, articulate, and manage customer expectations effectively. Technical Expertise: Broad knowledge in technologies such as Cloud, Virtualization, Networking, Operating Systems, and Remoting, with a focus on Virtualization, Networking, and Storage. Experience with Microsoft OS and End-User Computing is a plus. Collaboration Skills: Ability to manage and facilitate cross-team collaboration to solve complex customer issues. Comfortable leading critical calls and guiding teams through escalations. Process Knowledge: Knowledge of ITIL, Project Management, and Six Sigma methodologies is a plus. Familiarity with the Software Development Lifecycle (SDLC) and defect tracking processes is beneficial. Education: B.E. / B.Tech. or a Bachelor s degree in a related field with at least 5+ years of relevant experience. Additional Skills: Scripting, automation, and programming skills are an advantage. Experience in leading formal customer meetings, including those with C-level or Senior Management. About Us: Cloud Software Group is one of the largest cloud solution providers globally, serving over 100 million users. Joining us means making a tangible difference for people around the world who rely on our cloud-based products to perform their work efficiently, from anywhere. We foster a culture of innovation, learning, and growth. As we prepare for an exciting new phase of growth, we need your skills and expertise to continue evolving and building the future of work. Qualification : B.E. / B.Tech. or a Bachelors degree in a related field with at least 5+ years of relevant experience.

Job Title: Senior Escalation Engineer Location: Bengaluru, Karnataka, India About Us: Cloud Software Group is one of the world's largest cloud solution providers, serving over 100 million users globally. When you join Cloud Software Group, you are helping real people access cloud-based products that empower them to work from anywhere. Our team values passion for technology, courage to take risks, and empowering individuals to dream, learn, and build the future of work. Now is the perfect time to join us and be part of the next evolution in cloud technology! About This Team: We are the Advanced Support team, specializing in NetScaler and NetScaler Console products. As the highest level of support, we collaborate closely with LCM and Engineering teams to swiftly resolve customer issues and bugs, ensuring seamless operation of their environments. We work on complex, critical issues and ensure that our customers receive top-tier technical assistance. Job Description: The Senior Escalation Engineer is responsible for providing advanced technical support to customers facing critical, high-complexity issues. You will act as a liaison between customers, engineering teams, and product development, ensuring quick and effective resolution of customer problems. Your work will have a direct impact on the customer experience by resolving issues that are politically sensitive or technically intricate. Additionally, you will play a vital role in mentoring junior engineers and contributing to knowledge sharing within the team. Role Responsibilities: Advanced Technical Support: Independently resolve highly complex customer issues by using advanced troubleshooting skills. You will handle the most critical and politically sensitive customer situations and issues. Customer Communication: Defuse difficult customer situations through effective communication planning and follow-through, ensuring confident communication with customers at all levels. Collaboration with Engineering: Be an effective technical interface between the customer and the 3rd Level Engineering/Product Development teams, ensuring clear documentation and resolution. Technical Leadership: Act as an authority on Citrix Networking products and provide guidance and mentorship to less experienced colleagues. You will also contribute to writing complex technical articles and case studies for the knowledge base. Knowledge Sharing: Develop and review advanced technical training materials for both internal and external audiences on multiple products or components. On-call Rotation: Participate in a 24x7 on-call rotation to provide continuous support to customers. Problem Report Prioritization: Work with Engineering teams to prioritize product issues and provide timely feedback. Project Participation: Contribute as a collaborator or sub-team leader in various technical projects. Basic Qualifications: BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline. 7+ years of technical support experience in a large enterprise environment. In-depth networking knowledge, including: TCP / HTTP / SSL / DNS / WAN WAN and LAN switching and routing, ARP, TCP, IP, HTTP, SMTP, DNS, and other related internet protocols. Experience with Citrix Networking Products such as NetScaler, F5 BigIP, Cisco CSS, and others in load balancing, SSL VPN solutions, and web application firewalls. Experience with debugging tools and techniques, including dump files, network traces, and sniffers like Wireshark and tcpdump. Knowledge of routing protocols (RIP, OSPF, BGP) and switching technologies. Experience with security technologies such as SSL/TLS, VPNs, Firewalls, IDS/IPS. Experience with network monitoring tools such as PRTG, Obkio, Auvik, SNMP. Preferred Certifications: Citrix Certification or CCNA. Working knowledge of Virtualization/Cloud technologies like AWS, Azure, ESXi, or GCP. Impactful Work: At Cloud Software Group, you will work on solving complex, high-priority issues that directly impact customers worldwide. Continuous Learning: You'll have opportunities for growth and learning with exposure to cutting-edge technologies in a dynamic, collaborative environment. Supportive Culture: Our team values innovation, knowledge-sharing, and mentorship, ensuring everyone has the tools and opportunities they need to thrive. Equal Opportunity Employer: Cloud Software Group is committed to Equal Employment Opportunity (EEO) and complies with all applicable federal, state, and local laws that prohibit discrimination in employment. We consider all qualified applicants for employment without regard to race, color, creed, sex, gender identity, sexual orientation, ethnicity, national origin, ancestry, citizenship, religion, disability, pregnancy, marital status, military service, protected veteran status, political activity, and other protected classifications. Qualification : BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline.

Technical Consultant - Security Intel & Operations Consulting Services Location: Bangalore, Karnataka, India Job Type: Full-Time Experience Level: Senior Introduction: At IBM Consulting, we believe that work is more than just a job it's a calling. In the role of Technical Consultant - Security Intel & Operations, you will be part of our Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to both public and private sector clients across the globe. Our team helps clients to innovate, adopt new technologies, and improve their security posture. Your Role and Responsibilities: As a Senior SOC Analyst working within the 24/7 Cyber Fusion Center (CFC), your role will involve the proactive monitoring, triaging, analyzing, and escalating incidents in client environments. You will be tasked with utilizing various cyber operations tools and technologies to analyze data, detect security threats, and mitigate risks. Your expertise will contribute to maintaining the security integrity of client systems and ensuring efficient incident response. Key Responsibilities: Incident Monitoring & Analysis: Monitor and analyze security events using various cybersecurity tools like SIEM, IDS/IPS, Firewalls, network traffic logs, cloud platforms, and SOAR solutions to detect potential threats and mitigate risks. Perform event correlation using multiple data sources to understand the nature of security incidents and determine their impact on client environments. Threat Detection & Mitigation: Analyze alerts to identify active threats, perform root cause analysis, and apply appropriate mitigation techniques for both structured and unstructured environments. Evaluate security incidents across AWS and Azure environments, analyzing system, network, and email security events. Proactive Cybersecurity Measures: Conduct root cause analysis of security events and recommend actions to address vulnerabilities. Contribute to the development and constant improvement of SOC runbooks and playbooks to optimize security operations. Collaboration & Reporting: Work closely with cross-functional teams to escalate critical incidents and provide daily summary reports on activities relevant to cyber operations. Lead discussions on incident trends, perform cyber operations trend analysis, and report on findings to ensure continuous security enhancement. Continuous Improvement: Recommend improvements to automations, alert fidelity, and security controls to improve security efficacy and response time. Engage in team meetings, calls, and chats, contributing technical insights to enhance security strategies and tactics. Required Education and Experience: Education: Bachelor s Degree in Computer Science, Information Technology, Cybersecurity, or related fields. A Master s Degree is preferred but not required. Experience: Extensive experience working as a SOC Analyst or similar cybersecurity roles, especially in a 24/7 security operations center environment. Proficient in event analysis, log analysis, and network event management. Hands-on experience with cloud environments such as AWS and Azure, with a focus on cybersecurity threats and mitigations. Solid understanding of TCP/IP network security, modern attack techniques, exploitation methods, and operating system security. Preferred Technical and Professional Experience: Security Tools & Platforms: Experience with CyberArk, Azure SSO, and other enterprise security technologies. Knowledge of enterprise web technologies and cutting-edge security infrastructures. Familiarity with security automation tools and best practices for improving alert fidelity and security controls. Advanced Event & Threat Analysis: Proven ability to perform high-quality triage and in-depth analysis of security alerts. Experience in documenting incidents and escalating critical issues with appropriate cyber operations reports. Communication & Collaboration: Strong verbal and written communication skills, with the ability to convey complex security concepts to both technical and non-technical stakeholders. Ability to actively contribute to team discussions, runbook creation, and security playbook updates. Global Impact: Join a globally recognized team working at the forefront of cybersecurity, helping to shape the future of digital security. Career Development: IBM offers a strong focus on professional growth, offering learning opportunities, certifications, and exposure to the latest security technologies. Collaborative Culture: Be part of a collaborative and dynamic team, working together to tackle the most pressing security challenges faced by businesses around the world. If you are ready to contribute to the security and resilience of leading global organizations, we invite you to apply and be a part of our forward-thinking security team at IBM Consulting. Qualification : Bachelors Degree in Computer Science, Information Technology, Cybersecurity, or related fields.

Position: Analyst - SecOps (SOC Level 2) Job Overview: We are looking for a skilled SOC Level 2 Analyst to join our global Cyber Operations team. This critical role ensures the security of our organization by monitoring, detecting, and responding to security incidents. The Analyst will work on a rotating 24x7 shift schedule, including night shifts. The ideal candidate will have strong experience in SOC operations, incident response, and proficiency with cybersecurity tools and technologies. Key Responsibilities: Threat Detection and Incident Response: Monitor, analyze, and respond to global security alerts using SIEM/SOAR tools. Perform triage and analysis with sandboxing technologies and threat intelligence platforms. Investigate security events, implement containment and recovery strategies, and expedite workflows with AI/ML capabilities. Query and correlate security data using KQL (Kusto Query Language) to identify and address threats. Develop and manage automated detection rules and playbooks in Microsoft Sentinel. Enhance endpoint protection and data security using Microsoft Defender and MS Purview Data Loss Prevention (DLP) tools. Threat Hunting and Data Forensics: Perform proactive threat hunting and data forensics to identify and investigate potential threats. Use advanced threat intelligence platforms to refine detection strategies. Develop and execute SOC playbooks to improve response times and operational efficiency. Team Collaboration and Leadership: Provide assistance with complex incidents and investigations. Collaborate with USA security escalation teams and other departments to improve the organization s overall security posture. Contribute to the development and refinement of SOC procedures and best practices. Career Development: Opportunities for progression to roles like SOC Lead or SOC Architect. Access to continuous learning, certifications, and professional development resources. Regular performance reviews to discuss career growth and advancement. Qualifications: Bachelor s degree in Computer Science, Cybersecurity, or related field (preferred). 3-5 years of experience as a SOC Analyst, with lead responsibilities being a plus. Strong proficiency in KQL (Kusto Query Language) for querying and analyzing security data. Hands-on experience with Microsoft Sentinel (including rule creation, playbook implementation, and workbooks). Proficiency in Microsoft Defender and MS Purview DLP for endpoint protection and data security. Certifications such as CISSP, CEH, or CompTIA Security+ are a plus. Core Technologies and Expertise: Microsoft Sentinel: Expertise with SIEM, rule creation, playbooks, and workbooks. KQL (Kusto Query Language): Proficiency in querying and data correlation. Microsoft Defender: Strong knowledge of endpoint protection and threat detection. MS Purview DLP: Experience in data loss prevention strategies. Incident Response Tools: Knowledge of containment and recovery strategies. Vulnerability Management: Familiarity with assessments, penetration testing, and monitoring. Threat Intelligence Platforms: Ability to leverage and analyze threat intelligence. Network Security: Working knowledge of firewalls, IDS/IPS, and network security protocols. Data Forensics: Skilled in forensic analysis and investigation. SOC Playbooks: Ability to create and manage effective SOC playbooks. Additional Skills: Strong understanding of incident response processes and procedures. Excellent analytical, problem-solving, and communication skills. Ability to work collaboratively within a well-managed team. Rotational 24x7 shift coverage. Location: Bangalore, India (SKAV Seethalakshmi, GESC) Employment Type: Full-time Job Category: Information Technology Qualification : Bachelors degree in Computer Science, Cybersecurity, or related field (preferred).

Job Title: GRC Specialist Location: Bangalore (On-site; full-time) About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women s safety geo-tracking app into a globally recognized logistics optimization platform. Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics. Job Overview: About the Role Governance Risk and Compliance Specialist (GRC Specialist) We're looking for a candidate with 2-4 years of relevant experience. Key Responsibilities: Define, implement, and maintain the Information Security Management System (ISMS) and Privacy Information Management System (PIMS). Plan and execute periodic risk assessments. Work directly with the business units to facilitate risk assessment and risk management processes. Define, Review and Maintain the organizational information security policies, processes, procedures and control framework to ensure it is adequate to address the emerging risks due to changing environment, technology and legal requirements. Align customer and internal information security objectives to the ISMS and PIMS. Monitor and fulfill client contractual (MSA) information security and privacy obligations. Monitor and fulfill legal obligations related to protection of personal information across different jurisdictions like GDPR, CCPA. Prepare metrics based periodic reports and dashboards with support from the stakeholder functions for management review. Liaise with security vendors, suppliers, service providers and external resources for new security tools for improving security. Lead the Information Security audits / assessments / remediation and present key risks to the management. Perform the Third party Risk Assessment of Critical Vendors. Conduct Information Security and Privacy awareness and training programs for the employees as part of their induction and regular awareness. Oversee information security and privacy incident management process for incident reporting, containment, resolution and root cause analysis. Plan and coordinate BCP and DR tests. Setup guidelines for secure coding practices. Recommend security and privacy controls based on people, process and technology approach and industry best practices. Identifying solutions or writing automation scripts for solving regular tasks or optimizing processes. SOC Monitoring Activities such as. Firewall, Vulnerability, Inspector, Guarduty etc. Log Review, Incident Handling & Compliance adherence. Qualifications: Good understanding of information security compliance requirements like ISO27001, SOC2, CSA STAR and Privacy requirements like BS10012 & ISO27701. Good understanding of legal obligations towards protection of personal information across different jurisdictions like GDPR, CCPA, etc. Experience in creating and auditing security and privacy best practices and implementation of security and privacy principles across organization, to meet business goals along with customer and regulatory requirements. Experience implementing security and privacy controls for cloud platforms like AWS, Azure. Experienced in solving Audit and Regulatory Issues. Experience in auditing MDM, SSO solutions, AWS (Cloud Infra), Firewall, WAF, DLP etc. Good at solving information security compliance challenges by recommending solutions and best practices. Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization. Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.

Job Title: Customer Success Services - Oracle SaaS/HCM/Cloud Analyst - Lead Career Level: IC3 Position Overview: As a member of Oracle s Support organization, you will be responsible for providing post-sales support and solutions to Oracle customers. Your focus will be on resolving complex, non-technical customer inquiries, as well as providing technical troubleshooting for Oracle's Electronic Support Services. Acting as a primary point of contact for customers, you will manage customer relationships and offer assistance to internal Oracle teams regarding customer situations and escalated issues. Key Responsibilities: Customer Support: Act as the primary contact for Oracle customers, assisting them with complex technical and functional queries related to Oracle Fusion HCM products, including Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher, and Oracle Integration Cloud. Incident Management: Track, diagnose, replicate, and resolve critical and complex cases, ensuring total resolution of service incidents. Customer Success: Advise customers on the complex use of Oracle products, providing tailored solutions and resolving critical issues. Situation Management: Take ownership of highly sensitive and critical customer issues, working directly with customers and consulting with management to drive resolution. Knowledge Sharing: Share your knowledge with teammates by delivering formal training sessions, creating and reviewing Knowledge Articles, and mentoring others to promote technical and professional development. Collaboration: Work closely with internal teams to address escalated customer issues and contribute to improving internal processes and solutions. Qualifications: Must-Have Skills: 6-10 years of experience in the implementation, support, or upgrade of Oracle SaaS HCM products, with at least one implementation experience in Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher, and Oracle Integration Cloud. Hands-on configuration experience with at least three or more tools: HCM Extracts HCM Data Loader (HDL) Payroll Batch Loader (PBL) Workflow BI Publisher Fast Formula Personalization PL/SQL Strong knowledge of Fusion Cloud architecture, setup manager, and activities. Experience with FBDI and OTBI report development. Knowledge of integrating external data sources into Oracle Fusion Applications. Familiarity with localizations and security setup is a plus. Nice-to-Have Skills: Experience with Oracle Core HR, Absence, Benefits, and Payroll in Release 12.1.3.x / 12.2.x. Experience working in L1/L2/L3 support environments. Ability to analyze and decipher software logs and trace files to troubleshoot issues. Hands-on experience with XML, Java, J2EE, Oracle ADF, SOA, and Web Services. Strong functional/product expertise, with the ability to relate Oracle s functionality to business processes. Additional Skills: Effective analytical and organizational skills. Strong verbal and written communication skills in English; multilingual skills are a plus. A proactive learning orientation, staying up-to-date with emerging business models, processes, and Oracle product solutions. Experience in Managed Services, including client relationship management, offshore delivery management, project/program management, and successful delivery of KPIs. Ability to work in rotational shifts, manage a large team, and ensure SLAs are met for both EBS and Cloud/SaaS customers. Education & Experience: B.S. (Computer Science), BE, or equivalent preferred. Other qualifications with adequate experience may also be considered. Qualification : B.S. (Computer Science), BE, or equivalent preferred.

Job Title: Site Reliability Engineer (SRE) Cloud Platform & Production Pipeline Initiatives Location: Bangalore, India (Office-based role) About Couchbase: As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI-driven world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission! Job Overview: As a Site Reliability Engineer (SRE), you will play a pivotal role in managing, optimizing, and maintaining Couchbase s cloud infrastructure for Capella, our Database as a Service (DBaaS) platform. You will be responsible for ensuring the reliability and performance of our cloud service while collaborating closely with engineering teams to improve deployment pipelines, security practices, and overall system health. You will work across cloud platforms and multiple tools to provide guidance, mentorship, and contribute to the strategic direction of cloud operations. Responsibilities: Infrastructure Management: Manage, monitor, and maintain the infrastructure for Capella to ensure reliable operations. Security & Compliance: Implement and manage cloud environments in accordance with company security guidelines, including vulnerability management, penetration testing, and compliance requirements (SOC 2, PCI-DSS, GDPR, HIPAA, etc.). CI/CD & Release Pipeline: Collaborate with engineering teams to optimize CI/CD processes, aiming for a highly resilient deployment strategy, ideally with zero downtime. Cloud Optimization: Stay up-to-date with new technologies and industry trends to continuously improve cloud platform architecture and meet the evolving needs of the business. Security Integration: Work with development teams to integrate security scanners within the DevOps lifecycle, enhancing security posture. Leadership & Mentorship: Provide guidance on architecture, code reviews, and technical feedback to improve service reliability, security, cost, and performance. Incident Management: Demonstrate exceptional problem-solving skills, proactively identifying and addressing potential issues before they affect business operations. Collaboration: Partner with development teams, application owners, and stakeholders to integrate best practices and ensure seamless service delivery. Requirements: Experience: 5+ years in Site Reliability Engineering (SRE), DevSecOps, or similar roles, with significant experience working in public cloud environments. Programming & Scripting: Proficiency in languages such as Go, Python, Java, or Ruby. Linux Expertise: High proficiency with Linux operating systems. Kubernetes Management: Experience in managing and maintaining Kubernetes clusters (both self-managed and managed platforms like AWS EKS). Security & Vulnerability Management: In-depth knowledge of security tools and practices (vulnerability management, pen testing, SCA, DAST, SAST), with hands-on experience using tools like Sysdig, Synk, and Blackduck. Cloud Platforms & Tools: Strong experience with cloud platforms (AWS, GCP, Azure) and open-source tools like Artifactory, Jira, Jenkins, Grafana, Prometheus, Datadog, Thanos, etc. Configuration Management: Proficiency with Terraform, Git, and CI/CD platforms (e.g., CircleCI, GitHub, Spinnaker). Networking Security: Solid understanding of TCP/IP, DNS, HTTP, Firewalls, VPNs, and other networking security concepts. Preferred Skills: Availability & Reliability: Knowledge of SLO/SLA, availability, reliability, and performance concepts. Incident Management: Experience with on-call rotations and incident management. Database Experience: Familiarity with databases, particularly Couchbase. Security Certifications: Relevant certifications in security or cloud technologies are a plus. Couchbase reimagines database technology to deliver a fast, flexible, and affordable cloud database platform, empowering developers to build applications with exceptional customer experiences. Trusted by over 30% of the Fortune 100, Couchbase drives innovation and customer success through its Capella platform. Benefits at Couchbase: Generous Time Off Program: Flexibility to care for yourself and your family. Wellness Benefits: Access to world-class medical plans, dental, vision, life insurance, and employee assistance programs. Financial Planning: RSU equity program, ESPP, retirement planning, and business travel insurance. Career Growth: Focused on your career development and success. Fun Perks: Ergonomic and comfortable office setup, food & snacks for in-office employees, and more!

Principal Architect Identity Management Experience: 14+ Years Education: Bachelor s Degree in Engineering (or equivalent) About Saviynt Saviynt is an identity authority platform that empowers organizations to secure and manage digital access while enabling innovation. As businesses navigate digital transformation and increasing cyber risks, Saviynt s Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence to protect users while ensuring seamless access to essential tools and technologies. Role Overview As a Principal Architect Identity Management, you will be responsible for designing, deploying, configuring, and implementing Saviynt s leading Identity Governance (IGA) solutions based on customer requirements. You will provide technical leadership, consulting expertise, and industry best practices to ensure seamless solution deployment while mentoring junior engineers. Key Responsibilities Strategic Leadership & Solution Architecture Provide thought leadership on IGA solutions, with a specific focus on Saviynt s technology. Develop best-in-class solutions that align with customer functional and non-functional requirements. Serve as a trusted advisor to customers, offering consulting expertise and strategic guidance. Deployment & Implementation Architect, design, and deploy Saviynt s Identity Governance solutions. Lead implementation and integration of Saviynt with critical applications and infrastructure. Ensure compliance with approved lifecycle methodologies, documentation standards, and testing protocols. Troubleshoot and resolve technical issues through debugging, research, and investigation. Collaboration & Technical Oversight Engage directly with customers, ensuring their success through expert guidance. Provide technical oversight and mentorship to mid-level and junior engineers. Train and develop top talent to become Saviynt technology experts. Collaborate with operations and product engineering teams to advocate for new features. Pre-Sales & Business Development Support Offer technical pre-sales support for direct and partner sales teams. Provide real-world expertise in creating solutions, proof of concepts, and implementations. Conduct competitive research to address and dispel customer objections effectively. Contribute to RFP responses and proposals as needed. Process Improvement & Compliance Ensure high-quality solution delivery within the defined timeline and budget. Stay updated with industry best practices, standards, and cybersecurity trends. Adhere to Saviynt s security & privacy policies (Data Classification, Access Control, Incident Response, etc.). What You Bring 14+ years of experience in Identity Governance & Access Management (IGA/IAM). Expertise in User Lifecycle Management, Provisioning, Reconciliation, Access Certification, SOD, and Cloud Security. Strong knowledge of Java/J2EE, SQL, REST/SOAP Web Services, and Directory Services. Experience in solution architecture, customization, and deployment of Identity Management products. Hands-on experience in direct customer interaction, consulting, and advisory roles. Strong technical presentation and communication skills. Proven problem-solving and analytical skills. Experience in pre-sales, RFP responses, and proposal writing. Preferred (Good to Have): Cybersecurity certifications: CISSP, CISA, CISM, CompTIA Security+, CEH, etc. Saviynt or equivalent IGA product certification. High-growth, Platform-as-a-Service (PaaS) company revolutionizing identity security. Tremendous learning opportunities through challenging yet rewarding projects. Collaborative & inclusive work environment where your impact is valued. Work with some of the world s leading enterprises on cutting-edge IAM solutions. Saviynt is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, disability, or veteran status. If you're an experienced IAM Architect with a passion for customer success and innovation, we d love to hear from you! Qualification : Bachelors Degree in Engineering (or equivalent)