CRM Consultant Jobs in Ahmedabad

Sales Engineer GCC Region (Electronics & Projects) Location: Ahmedabad Key Responsibilities Market Development & Sales Identify and develop new business opportunities in the GCC region (UAE, Saudi Arabia, Qatar, Oman, Bahrain) for electronics hardware, industrial PCs, IoT, SCADA, and automation solutions. Build and manage a robust sales pipeline comprising distributors, OEMs, system integrators, EPC contractors, and key end-users. Execute account-based sales strategies targeting industrial, energy, infrastructure, and process automation sectors. Identify and onboard GCC-based System Integrators (SIs) or EPCs to act as partners or bid leads. Project Bidding & Tendering Lead end-to-end bidding processes for public and private sector projects, including RFQs, RFPs, BOQs, and compliance documentation. Collaborate with internal engineering, documentation, and finance teams to prepare comprehensive commercial and technical proposals. Track and bid for government tenders in partnership with local SIs (e.g., DEWA, ADNOC, ARAMCO, KAHRAMAA). Partner & Channel Management Establish and manage channel partners and local agents in target GCC countries. Provide partners with product training, pricing guidance, and pre-sales support. Conduct regular territory performance reviews, identify gaps, and implement corrective measures. Client Relationship Management Build and maintain long-term relationships with project consultants, automation teams, and procurement heads. Deliver technical presentations, product demos, and lead commercial negotiations. Drive repeat orders, after-sales engagement, and ensure high customer satisfaction. Reporting & Forecasting Maintain accurate sales pipeline details in CRM systems with deal stages, probabilities, and expected close dates. Submit weekly and monthly reports covering revenue forecasts, market trends, and competitor activity. Represent the company at industry expos and technical conferences within the GCC region. Key Requirements Bachelor s Degree in Electronics, Electrical, or Instrumentation Engineering; MBA is a plus. 4 6 years of B2B sales experience in electronics and automation products within GCC countries. Proven track record in project bidding and channel development. Strong knowledge of GCC trade regulations, logistics, import/export processes, and cultural business practices. Excellent command of English; Arabic language skills are an advantage. Willingness to travel frequently across GCC for business development and project closures. Preferred Exposure Industrial PCs, edge devices, SCADA systems, and industrial networking. IoT platforms, remote monitoring, and smart sensor integration. PLCs, HMIs, sensors, and networking devices. Battery Energy Storage Systems (BESS) or energy management systems (optional). Familiarity with government e-tendering portals in the GCC region. Qualification : Bachelors Degree in Electronics, Electrical, or Instrumentation Engineering; MBA is a plus

MS Dynamics Functional Consultant / Business Analyst Full-Time | Ahmedabad, Gujarat (On-site) Location: Ahmedabad, Gujarat Job Type: Full-Time, On-site Experience Required: 1 to 7 years Qualification: IT Graduate (CA, MBA, or equivalent preferred) Salary: Based on experience and expertise Notice Period: Immediate joiners preferred Job Summary We are looking for a skilled MS Dynamics Functional Consultant / Business Analyst to join our team in Ahmedabad. You will collaborate with cross-functional teams including business users, technical staff, and management to gather requirements, analyze business processes, and implement solutions on the Microsoft Dynamics 365 platform. This role is pivotal in bridging the gap between business needs and technical execution, ensuring the delivery of high-quality ERP/CRM solutions. Key Responsibilities Engage with customers cross-functional teams to understand business strategy and gather detailed requirements. Implement, maintain, and support customized solutions on Microsoft Dynamics 365 (F&O, Business Central, CRM). Develop clear, comprehensive functional documentation including Functional Requirement Documents (FRD), Functional Design Documents (FDD), and Test Design Documents (TDD). Conduct detailed business process analysis and create Fit-Gap analysis documentation. Prepare professional presentations and process workflows using tools like PowerPoint and Visio based on functional requirements and process design. Support solution testing activities and assist end users during User Acceptance Testing (UAT). Conduct training sessions to ensure smooth adoption of Dynamics 365 solutions. Collaborate in all phases of the Software Development Life Cycle (SDLC) to deliver end-to-end solutions. Maintain a strong attention to detail and commitment to delivering high-quality, customer-centric solutions. Mandatory Qualifications & Skills Bachelor s degree in IT, CA (Intermediate), MBA, or equivalent qualification. Minimum 2 years of hands-on experience in ERP or CRM implementation, preferably with Microsoft Dynamics 365 products. Proven expertise in requirements gathering, solution design, and business process documentation. Excellent written and verbal communication skills with the ability to interact with stakeholders at all levels, including C-level executives. Strong experience preparing test cases and supporting testing activities. Industry experience in Manufacturing, Banking, Financial Services and Insurance (BFSI) sectors is highly desirable. Self-starter with excellent multitasking skills and ability to prioritize shifting demands. Preferred Experience Practical knowledge of Dynamics 365 modules such as Finance & Operations (F&O), Business Central (BC), and Dynamics CRM. Hands-on experience with business process modeling and workflow automation. Familiarity with Agile methodologies and SDLC processes. Opportunity to work on cutting-edge Microsoft Dynamics 365 ERP/CRM implementations. Collaborate with industry experts and cross-functional teams in Ahmedabad. Support professional growth with real-world business and technical challenges. Competitive salary and a dynamic, growth-oriented work environment. Apply now to join a leading IT firm in Ahmedabad as an MS Dynamics Functional Consultant / Business Analyst and help drive digital transformation for our clients. Qualification : Bachelors degree in IT, CA (Intermediate), MBA, or equivalent qualification.

Sales Engineer Fire & Safety | 2+ Years Experience | Ahmedabad We are looking for a dynamic Sales Engineer with 2+ years of experience in the fire and safety industry to identify and develop new business opportunities, build strong client relationships, and deliver customized fire safety solutions. The ideal candidate will have technical expertise combined with strong sales skills to drive revenue growth and customer satisfaction. Key Responsibilities: Identify, qualify, and develop new business opportunities within the fire and safety sector. Build and maintain long-term client relationships by understanding their fire safety needs and offering tailored solutions. Conduct detailed site assessments and recommend appropriate fire safety products and systems. Prepare and deliver compelling technical presentations and sales proposals to prospective clients. Negotiate contracts, close sales deals, and ensure customer satisfaction and company profitability. Stay informed about the latest fire safety industry trends, products, and regulatory requirements. Collaborate with internal teams including engineering and project management to ensure smooth project execution and customer support. Provide post-sales support, including client training and troubleshooting, to maintain high levels of customer satisfaction. Required Skills & Qualifications: Minimum 2 years of sales engineering experience in the fire and safety industry. Strong technical knowledge of fire safety products and systems. Excellent communication, presentation, and negotiation skills. Ability to conduct site assessments and recommend suitable solutions. Customer-focused with a proactive approach to client relationship management. Familiarity with industry standards and regulations related to fire safety. Location: Ahmedabad, India

Job Title: Salesforce Marketing Cloud Platform Manager Location: Ahmedabad / Mumbai Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 9 to 12 years Openings: 2 What You Will Do: As a Salesforce Marketing Cloud Platform Manager, you will oversee the day-to-day email marketing activities within Salesforce Marketing Cloud (SFMC), including authoring and deployment. Your key responsibilities will include: Email Campaign Management: Build, author, test, and send targeted email campaigns using Salesforce Marketing Cloud s Email Studio. Personalization & Segmentation: Leverage dynamic content and data extensions to create personalized email experiences based on customer behavior, preferences, and lifecycle stages. Optimization: Conduct A/B testing on email subject lines, content, and designs to determine the most effective strategies and continuously improve campaign performance. Deliverability Management: Monitor email deliverability and troubleshoot issues related to inbox placement, spam filters, and bounce management. Template Creation: Design and create reusable email templates based on provided designs for ongoing use within Salesforce Marketing Cloud. Skills You Should Bring: Experience: At least 8+ years of experience in working with Salesforce Marketing Cloud, particularly in authoring and deploying email marketing campaigns. Technical Skills: Expertise in Salesforce Marketing Cloud Email Studio, including email creation, dynamic content, and testing features. Familiarity with data management and integrations, including API and SQL. Experience with HTML/CSS for email template development is a plus. Certifications: Salesforce Marketing Cloud Email Specialist Certification (required). Salesforce Marketing Cloud Consultant or Developer Certifications (preferred). Soft Skills: Strong communication and interpersonal skills with the ability to collaborate effectively across teams. Excellent problem-solving skills and a keen attention to detail. Ability to manage multiple email campaigns simultaneously in a fast-paced environment. Qualities We Are Looking For: Curiosity: A constant desire to learn and explore new tools and techniques. Problem-Solving: A natural ability to identify challenges and proactively develop solutions. Optimism: A positive, can-do attitude that fosters teamwork and productivity. Proactiveness: The ability to anticipate needs and take initiative without waiting for instructions. Communication Skills: Strong desire to connect, engage, and collaborate with others effectively. Qualification : Any Graduate / Post Graduate

We are seeking a talented and motivated Odoo Fresher to join our team. As an Odoo Fresher, you will be responsible for supporting the implementation and maintenance of Odoo ERP software for our clients. You will work closely with our development team to ensure that our clients' business processes are streamlined and optimized within the Odoo environment. Key Responsibilities: Developing and implementing custom modules in Odoo. Maintaining and updating existing Odoo modules. Customize and configure Odoo to meet client requirements. Learn and stay up-to-date with new Odoo features and technologies. Develop and maintain documentation related to Odoo implementation and maintenance. Troubleshoot and resolve issues related to Odoo implementation and maintenance. Participate in team meetings and contribute to the continuous improvement of our Odoo implementation processes. Testing and debugging code. Requirements: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Experience in software development projects or internships is a plus. Ability to learn quickly and adapt to changing requirements. Willingness to work in a fast-paced environment and take on new challenges. knowledge about database management and SQL. Knowledge of web technologies such as HTML, CSS, and JavaScript is a plus. Knowledge of Python programming language is a plus, but not required. Experience with Odoo ERP software is a plus, but not required. Experience with PostgreSQL database management is a plus, but not required. Strong analytical and problem-solving skills. Ability to work independently and in a team environment. Good communication and interpersonal skills. If you are a motivated and hardworking individual with a passion for Odoo development, we encourage you to apply for this position. Qualification : Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

We are seeking an experienced Odoo Backend Developer to join our team. The ideal candidate will be responsible for developing and maintaining Odoo ERP software solutions. As a Backend Developer, you will work closely with the team to design, develop and implement new features, modules, and enhancements. You will also be responsible for maintaining and troubleshooting existing applications. Key Responsibilities: Design and develop Odoo backend modules and customizations. Customize Odoo backend workflows and implement new features. Write clean, efficient, and well-documented code using Python and related frameworks. Work with the team to understand requirements and design technical solutions. Integrate Odoo with third-party systems and APIs. Troubleshoot and resolve bugs and issues of existing Odoo applications. Participate in code reviews and contribute to the development of best practices and standards. Stay up-to-date with the latest Odoo developments and technologies. Develop and maintain technical documentation. Requirements: Bachelor's degree in Computer Science, Software Engineering or a related field. 1+ years of experience developing with Odoo ERP software. Strong Python programming skills. Strong understanding of software development principles and practices. Experience with PostgreSQL and database design. Familiarity with web technologies such as HTML, CSS, and JavaScript. Excellent problem-solving and debugging skills. Ability to work in a team environment and communicate effectively with colleagues. Excellent verbal and written communication skills. Knowledge of Git version control. Preferred Qualifications: Experience with JavaScript, HTML, CSS is a plus. Experience with Linux and system administration. Knowledge of Agile development methodologies. Experience with other ERP software is a plus. If you have the skills and experience required for this role, and are passionate about developing Odoo ERP software solutions that help businesses grow, then this could be the job for you! Qualification : Bachelor's degree in Computer Science, Software Engineering or a related field.

Job Summary We are seeking a highly skilled and experienced Microsoft Dynamics 365 CRM Functional Consultant to join our team at Shaligram Infotech LLP. The ideal candidate will have a strong background in Dynamics 365 CRM solutions, with a deep understanding of functional aspects, business processes, and client requirements. Key Responsibilities Lead and drive the functional aspects of Microsoft Dynamics 365 CRM implementations, including requirement gathering, solution design, configuration, and customization. Work closely with clients to understand their business needs and map them to Dynamics 365 CRM functionalities. Develop and deliver presentations, demos, and training sessions to clients on Microsoft Dynamics 365 CRM. Collaborate with development teams to ensure the correct technical solution is implemented and meets client requirements. Provide post-implementation support and troubleshooting for CRM solutions. Perform gap analysis, define solutions, and create functional specifications. Assist in data migration, system integration, and testing. Work on functional documentation and guide junior consultants as needed. Stay updated on the latest Microsoft Dynamics 365 CRM features and updates to ensure the organization is leveraging the most current technology. Required Skills Customer Engagement. Field Services. Workflow/Plugin Development. 3rd Party API Integration. Required Skills & Qualifications Minimum 10+ years of experience working with Microsoft Dynamics 365 CRM in a functional consultant role. Expertise in Dynamics 365 CRM modules (Sales, Customer Service, Marketing, Field Service, etc.). Strong understanding of business processes, including sales, marketing, and customer service. Experience with solution design, configuration, and customization in Dynamics 365 CRM. Ability to manage client relationships and deliver solutions that meet business needs. Strong communication and presentation skills. Excellent problem-solving skills and ability to work under pressure. Ability to work independently and as part of a team. Relevant certifications in Microsoft Dynamics 365 CRM are a plus. Location & Work Conditions Location: Iscon Ambli Road, Ahmedabad (Work from Office Only).

We are currently recruiting for an Odoo Developer position in our company. This position will be responsible for developing and supporting enhancements to Odoo modules, customer projects and their related integrations. The candidate should be able to work with functional business analysts, business process owners and other technical team members for a given requirement or process, capable of executing requirement and design specification into development deliverables. Roles & Responsibilities: Design, Development and testing of Odoo addons, projects, products and interfaces. Interact with customers and provide guidance with Odoo module s functionality. Ability to write maintainable application code which effectively and efficiently implements business requirements. Work with fellow developers to provide on-time and complete features, documentation and peer training. Participate in all phases of the Agile software development life cycle including technical analysis, design, development, testing, documentation and deployment. Studying and distributing help documents related to customizations, designs, and reports. He also looks into complex matters and decides the correct curative action. Reviewing codes and providing assistance to group members who have very little expertise. Taking part in the development of long reach strategies and aims. Enforcing architectural procedures for projects. Creating and making architecture and technical documents up to date for follow up and approval. Keeping himself up to date with the latest Odoo versions. Listing all functional, technical and operational data necessary for preparation. Knowledge, Skills and Abilities Required: Bachelors or Masters degree in Computer Science/Engineering (B.Tech/M.Tech/MCA). Strong 1+ years of experience in Odoo Installation, Configuration, Customization, Development, Integration and Migration. Sound knowledge of Python programming language. Broad knowledge of core technical areas of the business and accompanying functional modules of Odoo. Experience integrating Odoo modules with various formats including flat-file (CSV), XML, and XML-RPC. Knowledge of core ERP components Customer Relationship Management, Supply Chain Management, Manufacturing Resource Planning, Human Resource Management, Project Resource Management and Finance Resource Management. Hands-On experience with PL/SQL, Workflow and Python scripting. Ability to work with and enhance complex, highly integrated enterprise applications. Self-starter with can-do attitude a must in a fast-paced business and technical environment. Ability to develop technical solutions to business requirements in a complex projects, products and modules environment. Ability to learn and apply new trends and technology in IT. Excellent oral and written communication skills. Qualification : Bachelors or Masters degree in Computer Science/Engineering (B.Tech/M.Tech/MCA).

Job Title: Sales Specialist About ABB: At ABB, we are dedicated to addressing global challenges. Our core values care, courage, curiosity, and collaboration are the driving forces behind our commitment to sustainable solutions. Our focus on diversity, inclusion, and equal opportunities ensures that we empower everyone to create solutions for a better future. Write the next chapter of your ABB story. Reports to: Sales Manager - Product Your Role and Responsibilities: As a Sales Specialist in the Electrification Business, you will be responsible for the sales of products/systems/services within a designated market or division, in alignment with the division strategy. Your role is crucial to driving growth, ensuring sustainable order growth, revenue, profitability, market share, and customer satisfaction. You will use your expertise to identify and develop new sales opportunities within the industry. Work model: On-site #LI - Onsite Main Responsibilities: Coverage of Industry End Users, Consultants, and Influencers: Act as a business development specialist focusing on establishing relationships with key stakeholders, including consultants, end users, and influencers. Technical Presentations & Specifications: Lead and provide technical presentations to key consultants and stakeholders, ensuring that ABB s solutions are clearly understood and preferred. Business Opportunity Identification & Mapping: Utilize sales tools like SFDC to identify new business opportunities. Map key stakeholders to create a technical preference for ABB products. Strategy Development: Develop and implement clear strategies to convert and build long-term industry end-user relationships. Maintain Positive Consultant & End User Experience: Ensure a positive experience for consultants and end users throughout the technical business development process, from pre-sales to post-sales, ensuring customer satisfaction. Qualifications for the Role: Education: BE/BTech in Electrical Engineering. Experience: A minimum of 5 years of experience working with Low Voltage Products. Skills: Strong ability to meet customers and drive business strategy. Proven experience in handling or being part of a team focused on business or customer acquisition. Eagerness to travel and meet new customers, developing relationships with key stakeholders. More About Us: ABB Smart Buildings helps optimize energy efficiency, safety, security, and comfort for any type of building, whether through new installations or retrofit solutions. Our division offers integrated digital technologies to control HVAC, lighting, shutters, and security, as well as energy distribution solutions including DIN rail products, enclosures, emergency lighting, industrial plugs, and sockets. These solutions are designed for single-family homes, commercial buildings, multiple dwellings, and industrial applications. Our innovative solutions serve the rising global demand for smart building technologies. These technologies aim to optimize energy distribution and building automation, delivering significant sustainable and financial benefits. ABB s solutions are crucial to helping customers meet their carbon reduction strategies and meet environmental demands.

Job Description : High level Skill Set Required: Salesforce Development: Design, develop, and implement Salesforce applications using Apex, Visualforce, and Lightning components. Email Integration: Utilize SendGrid for email communications, ensuring seamless integration and functionality within Salesforce. Flow & Automation: Create and manage Salesforce Flows to automate business processes, improving efficiency and user experience. Batch Processing: Develop batch jobs for data processing and ensure compliance with Salesforce governor limits. MuleSoft Integration: Design and implement integration solutions using MuleSoft, connecting Salesforce with external systems and APIs. Code Review & Optimization: Conduct code reviews, providing constructive feedback to ensure high-quality deliverables. Collaboration: Work closely with stakeholders to gather requirements and translate them into technical solutions. Documentation: Maintain comprehensive documentation for all development processes, configurations, and integrations. Troubleshooting: Identify and resolve issues promptly to maintain system integrity and performance.

Job Title: MS Dynamics CRM Technical Lead Experience: 10+ Years (Minimum 6+ Years in Microsoft Dynamics CRM) Role Description We are seeking an experienced MS Dynamics CRM Technical Lead to oversee the technical direction of Microsoft Dynamics CRM development projects. This role involves working closely with clients, CRM Consultants, Project Managers, and development teams to scope, estimate, customize, and deliver high-quality solutions. The ideal candidate will have strong leadership skills and deep technical expertise in Microsoft Dynamics CRM, .NET technologies, and integration tools. Primary Responsibilities Lead and manage the technical aspects of Microsoft Dynamics CRM projects. Customize Dynamics CRM and develop reports based on business requirements. Implement data migration and integration using Dynamics CRM tools. Provide technical expertise on Dynamics CRM and Microsoft development environments. Ensure adherence to development best practices and document technical artifacts. Participate in the design process and deliver detailed design specifications. Collaborate with clients and manage coordination for successful project delivery. Ensure timely project delivery while maintaining high-quality standards. Participate in all phases of the System Development Life Cycle (SDLC). Required Skills & Experience 10+ years of experience, with at least 6+ years in Microsoft Dynamics CRM. Expertise in C# .NET, Visual Studio, JavaScript, and CRM SDK. Experience in two or more areas of .NET (Web/Windows Forms) development. Hands-on experience with Power Apps and Power Automate. Proven experience with Web API/Web Services integration. Strong analytical and problem-solving skills. Excellent communication skills for client coordination and project leadership. Experience with at least three full-cycle CRM implementations. Ability to estimate CRM customizations, testing, and other project components.

Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate

Junior Coordinator ERP to CRM Digitization Location: Ahmedabad Role Objective: Support the digitization and integration of ERP and CRM systems by coordinating tasks, gathering process inputs, assisting in data mapping, and ensuring smooth collaboration between internal teams and vendors for timely project delivery. Key Responsibilities Project Support & Coordination Assist the project lead in day-to-day coordination between internal teams and IT/CRM vendors. Track task progress, maintain project documentation, and escalate delays or issues promptly. Business Process Documentation Collect inputs from sales, operations, and finance teams to document workflows. Maintain process maps, SOPs, and user requirement documents. Data Handling & Validation Assist in mapping customer, product, pricing, and order data between ERP and CRM systems. Support data cleanup, migration activities, and reconciliation during testing phases. User Acceptance Testing (UAT) & User Coordination Organize and monitor UAT for CRM/ERP modules. Gather user feedback and communicate effectively with the implementation team. Training & Onboarding Support Help prepare user guides and training materials. Support internal training sessions and address basic user queries during rollout. Key Requirements Bachelor s degree in Business, Engineering, IT, or related field. 2 4 years experience in ERP/CRM support, sales operations, or business process roles. Familiarity with tools like Zoho CRM, Salesforce, SAP, Tally, or MS Dynamics preferred. Good understanding of core business processes: inquiry, quotation, order processing, and invoicing. Strong documentation, follow-up, and coordination skills. Preferred Exposure Experience with CRM or ERP implementation/support projects. Basic knowledge of integration or automation tools (e.g., Zapier, API workflows). Proficiency in Excel, Google Sheets, and documentation tools. Comfortable working across IT, sales, and accounts teams. Qualification : Bachelors degree in Business, Engineering, IT, or related field

Functional Consultant Finance (CA Firm) | 2+ Years Experience | Ahmedabad We are seeking a knowledgeable Functional Consultant Finance with 2+ years of experience working with CA firms to analyze finance-related requirements and tailor software solutions that streamline accounting, auditing, and compliance workflows. The ideal candidate will serve as a vital link between technical teams and CA firm stakeholders, ensuring software solutions meet industry standards and regulatory requirements. Key Responsibilities: Analyze and document finance, accounting, and auditing requirements specific to Chartered Accountant (CA) firm clients. Customize and configure software solutions to align with CA firm workflows and compliance needs. Act as a liaison between technical teams and CA firm stakeholders to ensure effective communication and solution alignment. Provide expert guidance and hands-on support to end-users within CA firm environments. Conduct specialized training sessions focused on finance, accounting, and auditing practices relevant to CA firms. Continuously monitor system performance and recommend enhancements to meet evolving finance and auditing requirements. Qualifications: Bachelor s degree in Finance, Accounting, or a related field; MBA in Finance preferred. Minimum 2 years experience as a Functional Consultant, preferably within a CA firm or similar professional services environment. Strong knowledge of finance, accounting, and auditing principles and best practices. Deep understanding of regulatory and compliance standards relevant to CA firms. Excellent communication and interpersonal skills to engage with diverse stakeholders effectively. Proficiency in finance and accounting software widely used in CA firms. Location: Ahmedabad, India

Job Title: Customer Relationship Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 2 Job Type: Full-Time Job Overview: We are seeking motivated and detail-oriented Customer Relationship Executives to join our team in Rajkot. This entry-level role focuses on managing customer relationships, providing excellent after-sales support, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: Monitor and strategize performance improvements based on logged calls, performance, and revenue metrics. Manage and maintain customer relationships using CRM systems. Communicate proactively with clients about any unforeseen delays or issues. Accurately process customer tasks with timeliness and attention to detail. Respond promptly to customer calls, tasks, and complaints, providing after-sales support as needed. Deliver software technical support via telephone and remote/online channels. Analyze and generate reports on task resolutions within defined timeframes. Conduct customer follow-ups and feedback collection to improve service quality. Coordinate and manage customer calls as required. Review task management systems and report insights to improve processes. Report daily activities and updates to the Support/Sales Manager or Team Leader. Adapt to changing responsibilities based on business needs and performance. Eligibility & Requirements: Freshers with good communication and analytical skills. Ability to handle customer interactions with patience and professionalism. Strong organizational skills and attention to detail. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Experience or familiarity with CRM systems is a plus. Basic understanding of software technical support. Good problem-solving and reporting skills. Personal Attributes: Positive and proactive attitude. Strong interpersonal and teamwork skills. Ability to work under pressure and meet deadlines. Start your career in customer relationship management with hands-on experience. Work in a supportive and collaborative environment based in Rajkot. Opportunities for learning and growth within a dynamic organization. Apply now to join our team as a Customer Relationship Executive and help us deliver exceptional customer experiences!

Job Title: Odoo Developer Location: Rajkot, Gujarat, India (Based on your current location) Key Responsibilities Design, develop, and customize Odoo modules (Sales, Inventory, Accounting, HR, etc.) Develop Odoo backend (Python, XML, ORM) and frontend (JavaScript, QWeb) Integrate Odoo with third-party services (APIs, payment gateways, shipping providers, etc.) Troubleshoot and resolve Odoo-related technical issues Optimize database performance and ensure scalability Develop custom reports using QWeb, Excel, and BI tools Collaborate with cross-functional teams to gather requirements and provide solutions Maintain and upgrade existing Odoo applications Required Skills & Qualifications Experience: 1+ years of experience in Odoo development Strong knowledge of Python, PostgreSQL, JavaScript, XML, HTML, CSS Hands-on experience with Odoo framework (ORM, Models, Views, Security) Familiarity with Odoo Web Services (XML-RPC, JSON-RPC, REST API) Experience in custom module development and Odoo Studio Ability to debug and optimize Odoo applications Strong problem-solving skills and attention to detail Knowledge of Odoo deployment (Linux, Docker, Nginx, Odoo.sh) is a plus Preferred Skills Experience with Odoo Enterprise & Community Editions Understanding of Accounting, Inventory, and CRM modules Knowledge of Version Control (Git, GitHub, GitLab)

Job Title: Sales Development Representative Location: Ahmedabad, India Job Type: Full Time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes to help transform their businesses and industries with advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help make the world a better place. About the Role: As a Sales Development Representative (SDR) at Rapidops, you'll be responsible for identifying, qualifying, and closing sales opportunities for our high-growth CRM product, Salesmate. This role offers the opportunity to develop and drive overall sales performance. You'll be engaged in both inbound and outbound sales efforts, helping businesses understand how Salesmate can enable growth through an efficient CRM platform. Key Responsibilities: Product Expertise: Learn and become an expert on Salesmate, our fastest-growing CRM product, and understand how it can help businesses grow and streamline their operations. Lead Generation & Sales Prospecting: Source new sales opportunities utilizing both inbound and outbound sales channels, including cold calls, emails, chat, and social media outreach. Lead Management: Record leads and prospect activities in the CRM, ensuring efficient lead management and progression through the sales pipeline. Sales Lifecycle Management: Research, qualify, and close opportunities, managing prospects through every stage of the sales cycle from initial contact to product demos and onboarding. Product Demos: Conduct high-quality product demonstrations, effectively communicating the value of Salesmate to potential clients. Collaboration: Work closely with the product engineering team to provide intelligence on client needs and complex sales scenarios, helping refine product offerings. Meet Sales Goals: Consistently meet or exceed activity goals and sales quotas, driving results for the company. Salesmate Ambassador: Represent Salesmate at conferences, events, and meetups, promoting the product and brand to a wider audience. Requirements: Experience: 1 to 3 years of experience in selling SaaS (Software as a Service) products. Experience in selling to global markets, particularly North American or European businesses. Sales Process Expertise: Experience managing the full sales cycle, from lead generation to product demos and onboarding new users. CRM Knowledge: Must be technically proficient and have a solid understanding of how CRMs function. Bonus points if you've used a CRM in previous roles. Communication Skills: Fluent in verbal and written communication in English. Work Shifts: Open to working in rotational shifts to align with North American and European sales teams. Self-motivation & Drive: Competitive, self-motivated, and results-oriented, with a strong desire to achieve and exceed targets. Curiosity & Creativity: A curious, creative, and proactive approach to addressing professional development and sales strategies. Team Collaboration: Demonstrated ability to work independently and as a productive team member. Fast-paced Environment: Work in a high-growth, high-reward environment where you can take initiative and make a significant impact. Career Growth: You'll have the opportunity to build and drive your sales career with a product that is helping businesses across the globe grow. International Exposure: Engage with global clients, particularly from North America and Europe, and broaden your international experience.

Job Title: Business Development Executive Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there s a lot more to build and transform. Job Summary: We are looking for an experienced Business Development Executive to join our team and drive growth by identifying and converting new business opportunities. The ideal candidate will have 3+ years of proven experience in outbound sales, IT sales, lead generation, cold calling, and international sales. As a Business Development Executive, you will play a pivotal role in identifying potential clients, establishing connections, and nurturing relationships to meet and exceed sales targets. Key Responsibilities: Outbound Sales: Proactively identify and reach out to prospective clients through cold calls, emails, and other outreach channels. Lead Generation: Develop and execute strategies for identifying and qualifying new business opportunities in international markets. IT Sales: Showcase a strong understanding of IT services and products to address client requirements effectively. Cold Calling: Generate and manage leads through targeted cold-calling efforts, ensuring a high conversion rate. International Sales: Build and maintain relationships with international clients, ensuring a seamless experience across different time zones and cultural backgrounds. Sales Strategy: Develop and execute sales plans to achieve or exceed revenue targets. Client Engagement: Present solutions, conduct negotiations, and finalize contracts while maintaining strong professional relationships with key stakeholders. Market Research: Stay updated on industry trends, competitor activities, and client needs to identify opportunities for business growth. Collaboration: Work closely with the marketing, technical, and operations teams to ensure seamless delivery and satisfaction for clients. Reporting: Track, analyze, and report sales metrics and KPIs to senior management. Key Skills and Qualifications: Education: Bachelor s degree in Business Administration, Marketing, IT, or a related field. Experience: Minimum of 3 years of experience in outbound sales, IT sales, lead generation, and cold calling in an international market. Proven track record of achieving and exceeding sales targets. Skills: Strong understanding of IT services, software solutions, and emerging technologies. Excellent communication, negotiation, and interpersonal skills. Ability to work in a fast-paced environment and handle multiple priorities. Experience in using CRM tools for sales tracking and lead management. Other: Flexibility to work in shifts catering to international markets, if required. Career Growth: Join a fast-growing company with endless opportunities for personal and professional development. Impact: Be a part of a team working on innovative digital products that impact businesses and industries globally. Dynamic Environment: Work in a collaborative and fast-paced environment where creativity and innovation are encouraged. Global Exposure: Gain experience working with international clients and expand your sales expertise on a global scale. If you re a motivated and experienced Business Development Executive with a passion for sales and IT services, we d love to have you as part of our Rapidops team! Qualification : Bachelors degree in Business Administration, Marketing, IT, or a related field.

Job Title: Project Manager Odoo Location: Ahmedabad Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 8 to 13 years Openings: 1 Roles & Responsibilities: As the Project Manager Odoo, you will lead ERP project implementations and drive successful project delivery. Your core responsibilities will include: Risk & Project Management: Identify ERP project risks and develop risk mitigation strategies to ensure smooth project execution. Oversee all stages of the Project Life Cycle to ensure timely and successful delivery. Develop and manage detailed project plans, including timelines, resources, and dependencies. ERP Implementation Leadership: Manage end-to-end ERP implementations (at least 3 full lifecycle projects) within well-known ERP systems such as Odoo, SAP, Oracle, Microsoft Dynamics, Salesforce, etc. Map end-user requirements with the standard functionalities in Odoo ERP and configure accordingly. Collaborate with cross-functional ERP experts to organize sprints, daily stand-ups, and review meetings. Team Management & Communication: Provide leadership, direction, and constructive feedback to team members to drive performance. Be a proactive team player, overseeing and motivating the team towards project success. Strong communication skills are required to articulate project goals, progress, and issues clearly across all levels. Business Analysis & Problem-Solving: Demonstrate functional knowledge of core business areas such as Supply Chain Management, Logistics, Procurement, Inventory, CRM, Sales/Purchase, Manufacturing, and Accounting. Analyze and recommend business system solutions that align with project goals and deliver measurable results. Stakeholder Management: Interact with senior management and stakeholders, presenting executive summaries, project status updates, and recommendations. Ensure that all project milestones and deliverables are completed according to plan and are aligned with business objectives. ERP System Configuration & Training: Train clients on ERP systems' features, functionalities, and best practices. Assist in business process configuration, documentation of current and future process flows, and ensuring smooth user interface configuration. Provide support for external system integrations if required and ensure smooth user setup for the ERP system. Resource & Conflict Management: Demonstrate strong resource management skills by allocating the right resources to the right tasks. Effectively manage and resolve conflicts within the team to ensure optimal collaboration and progress. Skills & Experience Required: Experience: 8-13 years of project management experience in the ERP domain, with at least 3 full lifecycle implementations using systems like Odoo, SAP, Oracle ERP, Microsoft Dynamics, Salesforce, or other similar ERP platforms. Technical & Functional Skills: Strong techno-functional skills, with the ability to bridge the gap between technical development and business needs. Knowledge of Odoo ERP and its modules, along with the ability to map client requirements to Odoo s functionalities. Project Management: Excellent leadership and project resource management skills. Proficient in creating project plans, risk management strategies, and status reports. Understanding of Agile methodologies, and managing sprints and regular team stand-ups. Business Knowledge: Expertise in various business processes such as Supply Chain, Logistics, Inventory, CRM, Accounting, etc. Proven ability to analyze business systems and recommend strategic solutions. Communication & Presentation Skills: Exceptional verbal and written communication skills to communicate complex ideas effectively to both technical and non-technical stakeholders. Ability to create and deliver formal presentations and executive summaries to senior management. Personal Attributes: Strong problem-solving ability and decision-making skills. Self-motivated and able to work independently with minimal supervision. Capable of handling high-pressure situations and managing stress effectively. Preferred Skills: Experience working with large-scale international clients. Knowledge of ERP integrations and handling external system setups. Experience in Odoo ERP customization and implementation. Qualification : Any Graduate / Post Graduate

Job Title: Dynamics CRM Solution Architect (Techno-Functional) Location: Ahmedabad Qualification: Bachelor s degree in Information Technology, Computer Science, or a related field Experience: 10+ Years About Bytes Technolab: Founded in 2011, Bytes Technolab is a full-spectrum web and mobile application development company with a global footprint in the USA, Australia, and India. We are known for our excellence in crafting innovative digital solutions in web development, eCommerce, and enterprise applications. Our goal is to empower businesses with technology that scales and evolves with their needs. Position Overview: We are looking for an experienced Dynamics CRM Solution Architect (Techno-Functional) who can design, lead, and deliver enterprise-grade Microsoft Dynamics 365 CE/CRM solutions. This role blends technical expertise with business acumen to drive digital transformation and CRM optimization for global clients. Key Responsibilities: Translate complex business requirements into scalable and robust Dynamics CRM solutions. Define and document technical architecture, workflows, and integration strategies. Develop and customize Dynamics 365 CE components: plug-ins, custom workflows, Power Platform solutions. Lead and mentor technical teams, ensuring timely delivery and code quality. Implement best practices for CRM development, deployment, and governance. Conduct requirement gap analysis and draft detailed functional/technical documentation. Customize CRM entities, forms, views, dashboards, and build reports using SSRS. Build and deploy PowerApps (Canvas and Model-Driven), Power Automate workflows, and Power Portals. Integrate Dynamics CRM with platforms like Salesforce, Azure, and other third-party systems. Oversee and execute migrations from legacy CRM systems (CRM 4.0/2011/2016) to Dynamics 365 (online/on-premises). Manage data migration and system upgrades with minimal business impact. Provide post-deployment training, documentation, and support. Stay ahead of new features and capabilities in Dynamics 365 and Power Platform. Troubleshoot technical issues and implement long-term resolutions. Required Skills & Qualifications: 10+ years of hands-on experience in Microsoft Dynamics CRM, including versions 2011, 2013, 2015, 2016, and Dynamics 365 (online & on-premise). Advanced knowledge of Power Platform: Power Apps, Power Automate, Power BI, Power Portals. Strong coding background in C#, JavaScript, HTML/CSS, and SQL Server Reporting Services (SSRS). Experience integrating with Azure Logic Apps, Salesforce, and RESTful APIs. Expertise in CRM plug-ins, custom workflows, business rules, and logic implementation. Solid understanding of project lifecycle, estimation, technical documentation, and Agile methodologies. Excellent communication and stakeholder engagement skills. Preferred Certifications: PL-400 Microsoft Power Platform Developer MB2-703 CRM Customization and Configuration Work on cutting-edge enterprise CRM and Power Platform projects. Lead high-impact digital transformation initiatives. Collaborate with skilled cross-functional teams in a fast-growing company. Opportunity to mentor, innovate, and influence technology strategy. Competitive compensation and a supportive work culture.