CRM Customer Relationship Management Jobs in Gurgaon

Job Title: Trainee Engineer Sales (ACR Equipment Mechanical) Location: Gurgaon Reporting To: Manager Experience: 0 to 1 Year Languages: English / Hindi Education: BE / Diploma in Mechanical Engineering Relevant Work Experience Experience in field sales of Kirloskar Refrigeration Compressors or similar industrial refrigeration compressors. Strong knowledge of industrial refrigeration compressor sales. Established relationships with industrial customers, especially in sectors like Dairy, Cold Storage, Seafood, and Chiller Plants. Sales experience with engineering products such as Ammonia Compressors is advantageous. Background in HVAC, Chillers, or industrial refrigeration is preferred. Must-Have Skills Strong communication and presentation skills. Ability to build customer rapport and support pre-sales activities. Effective team coordination skills. Verbal communication proficiency in local language. Analytical skills for market strategy assessment. Good to Have Skills Proficiency in MS Office. Additional computer skills, with SAP knowledge considered a plus. Job Description Manage field sales of Kirloskar Industrial Refrigeration Compressors. Responsible for order booking and payment collection. Maintain and build strong customer relationships. Oversee complete sales cycle including pre-sales, order acquisition, order execution, and payment collection. Opportunity to work with a reputed brand in industrial refrigeration. Hands-on experience in sales and customer relationship management. Career growth potential in the HVAC and refrigeration sector. Qualification : BE / Diploma in Mechanical Engineering

Position: Senior Sales Executive Location: Gurgaon Job Type: Full-Time Industry: Automotive | Supply Chain & Enterprise Mobility Experience Required: 2 4 Years (B2B Solution Sales in the Automobile Sector) Company Overview Bar Code India (BCI) Bar Code India is a leading provider of advanced supply chain automation, traceability, and enterprise mobility solutions. Our mission is to deliver innovative technology that empowers organizations to optimize operations, improve efficiency, and stay ahead in a competitive landscape. With a strong presence in the automobile industry, we are now seeking driven sales professionals to help us expand our footprint and accelerate revenue growth. Position Overview We are hiring a Senior Sales Executive to join our dynamic team in Gurgaon. This role is ideal for a motivated and results-driven individual with a proven track record in B2B solution sales, particularly in the automotive domain. You will be responsible for building strong client relationships, identifying new opportunities, and driving sales of our cutting-edge automation and traceability solutions. Key Responsibilities Identify, prospect, and develop new B2B opportunities within the automotive sector, especially among OEMs and Tier 1 suppliers. Understand customer pain points and position BCI s technology-driven solutions to address those challenges effectively. Conduct impactful product demos, solution walkthroughs, and proof-of-concept discussions. Engage and build long-term relationships with key decision-makers and stakeholders. Work closely with cross-functional teams including Pre-sales, Technical, Product, and Delivery for solution alignment and proposal delivery. Own and manage the entire sales cycle from lead generation to negotiation and deal closure. Consistently meet or exceed quarterly and annual sales targets. Requirements 2 4 years of experience in B2B solution sales; experience in selling to the automobile industry is mandatory. Strong skills in lead generation, cold calling, and field prospecting. Proven ability to navigate complex sales processes and close deals. Hands-on experience with CRM tools and structured sales methodologies. Excellent communication, negotiation, and presentation skills. Knowledge of barcode/RFID technology, enterprise mobility, or supply chain solutions is a strong advantage. Self-starter with a positive attitude and the ability to work independently in a fast-paced, tech-driven environment. Key Attributes High emotional intelligence and excellent interpersonal skills. Self-motivated and goal-oriented. Strong analytical and problem-solving abilities. Collaborative mindset and a team-first attitude. Flexible and adaptive to changing business needs and market dynamics. Competitive compensation with attractive incentives. Health insurance and wellness benefits. Structured training and mentorship programs to accelerate your growth. A collaborative, diverse, and innovation-driven work environment. Opportunities to work with leading-edge technology and global clients. If you re passionate about technology sales, thrive in a high-impact role, and have the ambition to grow with a market leader we want to hear from you!

Inside Sales Executive Location: Gurgaon Experience: 0 3 years Employment Type: Full-Time About the Role We are seeking a driven and results-oriented Inside Sales Executive to join our dynamic team in Gurgaon. In this role, you'll be instrumental in growing our Channel Partner Network, increasing revenue through strategic sales efforts, and enhancing our market presence through effective relationship-building and follow-ups. Whether you're just starting your career or bringing a few years of experience, this is a great opportunity to contribute to a fast-growing business and take your sales career to the next level. Key Responsibilities Acquire new Channel Partners to expand our channel business. Drive lead conversions and boost revenue through well-planned sales initiatives. Collaborate with the sales team to design and implement impactful sales strategies. Manage the end-to-end sales cycle independently, with a strong focus on closures and targets. Build strong, lasting relationships with Channel Partners through regular follow-ups and excellent customer service. Consistently achieve and exceed monthly sales targets. Enhance Square Connect's market presence and brand visibility in the region. Candidate Profile Minimum qualification: Graduate in any discipline Strong communication skills both verbal and written Confident, target-driven, and self-motivated Ability to work independently and in a team-oriented environment Prior experience in sales, telesales, or channel management (preferred but not mandatory) Opportunity to work in a fast-paced, growth-oriented environment Competitive performance-based incentives Learning and career development opportunities Be part of a brand making a strong impact in the market Qualification : Graduate in any discipline

Position: Assistant Manager Sales Administration and SCM (Healthcare) Location: Gurgaon Work Experience: 5-7 years Education: Diploma / B.E. in Electronics Job Purpose The Assistant Manager of Sales Administration and SCM (Healthcare) will be responsible for managing the administration of sales, order processing, distribution, and logistics in the healthcare sector, particularly with scientific equipment. This role involves coordination with various internal teams, communication with distributors and customers, and overseeing vendor relations and documentation. The individual will also collaborate with the Japan Head Office for order processing and delivery arrangements. Key Responsibilities Core Responsibilities At least 5 years of experience in sales administration, preferably in the scientific equipment market. Strong communication and writing skills for internal and external coordination. Team handling skills with the ability to collaborate effectively with Sales, Service & Application teams, Finance, Logistics, and other corporate departments. Manage customer and distributor communications related to order delivery, documentation, and any follow-up. Handle communication with the Japan Head Office for order processing, delivery arrangements, and other key logistical operations. Proficiency in order processing, government tender submission, GEM, payment follow-up, EMD & PBG processing. Knowledge of warranty, AMC, and CAMC obligations related to medical devices. Familiarity with GST, TDS, TCS, and financial reports. Expertise in SAP for order processing is mandatory, while knowledge of CRM (Customer Relationship Management) is preferred. Experience with distribution and shipping coordination for medical devices is preferable. Vendor & Documentation Management Vendor registration and obtaining multiple quotes for 3rd party item purchasing. Processing vendor purchase orders (PO) and invoices, ensuring timely payments. Managing invoicing, customs clearance, inland freight, and packing logistics. Prepare and manage vendor agreements and supplier contracts. Follow up on overdue payments and ensure collection of EMD and PBG. Reporting & Analysis Generate reports related to sales, backorders, order intake, pending payments, EMD & PBG tracking, vendor forms, pendency charts, and market data. Assist in sales planning by collaborating with Japanese expatriates to ensure seamless coordination across regions. Key Competencies & Skills Strong administration skills with experience in handling sales and supply chain management tasks. Ability to manage multiple stakeholders, both internally and externally, ensuring smooth operations across departments. Attention to detail in order processing, vendor management, and financial compliance. Problem-solving skills for efficient handling of customer issues and logistical challenges. Proficiency in SAP and working knowledge of CRM systems. Adaptability and willingness to learn new processes and tools. Desired Skills & Experience Experience in the healthcare or scientific equipment sector is preferred. Experience with vendor management, government tenders, and distribution processes for medical devices is a plus. Qualification : Diploma / B.E. in Electronics

Job Title: AGM / GM Sales Location: Gurgaon Employment Type: Full-Time About Us INFRAMANTRA is a rapidly growing and award-winning real estate company known for its excellence, innovation, and commitment to quality. With over 50 industry awards and an impressive annual sales achievement of 400 crores, we have become a trusted name in the real estate industry. What started with just two passionate founders has transformed into a high-performing organization, rewarding its top achievers with international trips and recognition. We pride ourselves on creating impactful real estate solutions, building sustainable communities, and fostering long-term relationships with clients and partners. Roles and Responsibilities Lead and manage the end-to-end operations of the sales team to meet organizational goals. Achieve and exceed monthly and annual sales targets. Develop and maintain strong relationships with key customer accounts and channel partners. Create and implement effective sales strategies, campaigns, and initiatives to target key demographics. Build lasting relationships with clients, suppliers, and developers to generate ongoing business opportunities. Collaborate with cross-functional teams including commercial managers, event teams, and regional representatives to align on strategic growth plans. Attend industry events, exhibitions, and conferences to identify market opportunities and enhance brand visibility. Analyze market trends, team performance, and customer insights to optimize sales effectiveness. Conduct regular performance reviews, coach team members, and align individual strengths with organizational objectives. Qualifications and Skills Any graduate is eligible to apply. Minimum 5 years of experience in B2C real estate sales is required. Strong communication, negotiation, and interpersonal skills. Proven track record in strategic planning and successful execution of sales development strategies. Leadership qualities with the ability to inspire and manage high-performance teams. Passion for real estate and a results-driven mindset.

Job Title: Pre Sales Advisor Location: Gurgaon Employment Type: Full-Time Job Overview We are seeking a motivated and results-driven Pre Sales Advisor to join our sales team. This role focuses on outbound sales activities, including lead generation, appointment setting, and building strong customer relationships. The ideal candidate will have proven experience in outbound sales, excellent communication skills, and a proactive approach to meeting sales targets. Key Responsibilities Conduct outbound calls to prospective customers to generate leads and schedule appointments. Identify and qualify potential clients using research and effective questioning techniques. Maintain and manage a pipeline of prospects, tracking all interactions and updates in CRM software. Present product benefits and features clearly, address objections, and emphasize unique selling points. Collaborate closely with sales and marketing teams to develop and implement sales strategies and campaigns. Consistently meet or exceed monthly and quarterly appointment setting targets and KPIs. Build trust and credibility with prospects through relationship nurturing. Stay informed about industry trends, competitor activities, and product updates to effectively position offerings. Provide timely and accurate sales forecasts and reports to management. Participate in ongoing sales training and professional development to enhance skills. Required Skills & Qualifications Graduate degree preferred. Proven experience in outbound sales, telemarketing, or related roles with a track record of achieving targets. Proficient in CRM software and familiar with sales tools. Strong verbal and written communication skills. Excellent negotiation, persuasion, and objection-handling abilities. Self-motivated, target-driven, and resilient with a positive attitude. Ability to work independently and collaborate effectively within a team. Strong organizational and time-management skills to handle high volumes of leads. Problem-solving mindset to assess customer needs and recommend solutions. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Willingness to work on weekends as needed. Previous experience in the relevant industry and product knowledge is a plus. Qualification : Graduate degree preferred

Position: IT Sales Specialist Experience: 2-3 Years Working Days: 5 Days per Week Working Hours: 9 Hours per Day Qualification: Any Graduate (or equivalent) with relevant experience Job Overview: We are seeking an experienced IT Sales Specialist to drive sales of enterprise IT solutions including data sales, messaging software, and data validation services. The ideal candidate will be skilled in building strong client relationships, identifying business opportunities, and closing deals while maintaining a robust sales pipeline focused on corporate and government sectors. Key Responsibilities: Target Achievement Meet or exceed individual and team sales targets. Drive consistent revenue growth by acquiring and developing new business. Customer Profiling & Prospecting Conduct in-depth research to identify target markets and key decision-makers. Build and maintain a strong sales pipeline focused on corporate and government institutional sectors. Solution Selling Present and sell enterprise-grade IT solutions such as data sales, data markets, messaging software, and data validation services. Align client business needs with appropriate technology solutions. Client Relationship Management Develop and maintain long-term relationships with clients for sustained business growth. Manage full sales cycle from prospecting to closure and payment collection. Strategic Business Development Formulate business plans emphasizing profitability, cost control, and strategic growth. Identify opportunities for cross-selling and up-selling within existing accounts. Training & Development Participate in product training to stay current on IT solutions. Coach and mentor junior team members to improve their sales effectiveness. Market Research & Insights Analyze market trends, customer pain points, and competitor activity to refine sales strategies. Deliver customized presentations and demonstrations tailored to client needs. Operational Excellence Follow company policies, procedures, and compliance standards. Conduct performance reviews and share insights with management. Requirements: Technical Expertise Proven experience in selling enterprise IT solutions including data sales, messaging, and validation services. Proficiency in video conferencing, email automation, CRM, and sales technologies. Sales Skills Strong understanding of the sales process, CRM tools, and go-to-market strategies. Experience with B2B sales, particularly in IT and technology sectors. Market Knowledge Knowledge of global markets, customer segmentation, and industry-specific dynamics. Experience working across diverse industries and international markets. Communication & Soft Skills Excellent presentation, negotiation, and closing skills. Ability to engage with C-level executives and key decision-makers effectively. Strong relationship management, multitasking, and time management abilities. Self-motivated, target-driven, and a collaborative team player with exceptional communication skills.

Job Title: Sales Manager Location: Gurugram Employment Type: Full-Time Experience Required: 8+ Years Salary: 10 LPA Position Overview: We are seeking an accomplished and dynamic Sales Manager to lead our sales team and drive business growth in Gurugram. The ideal candidate will possess strong strategic thinking abilities, leadership skills, and a proven track record of optimizing sales processes and building lasting client relationships. Key Responsibilities: Develop and implement effective sales strategies to achieve business targets Lead, mentor, and motivate the sales team to maximize performance and productivity Optimize sales processes for efficiency and improved conversion rates Manage key client relationships and ensure high levels of customer satisfaction Conduct thorough market analysis to identify new business opportunities and trends Collaborate with marketing and product teams to align sales strategies with business goals Prepare and present sales reports and forecasts to senior management Required Skills & Qualifications: Minimum 8 years of experience in sales, with a focus on leadership roles Strong strategic planning and business development skills Excellent client relationship management and negotiation abilities Proficiency in analyzing market data and competitive landscape Demonstrated ability to lead and develop high-performing teams Excellent communication, interpersonal, and presentation skills

Director Sales Location: Gurugram Experience: 6+ Years Job Type: Full Time Department: Sales About Procol Procurement in over 80% of companies is still managed via email, Excel, and phone calls causing inefficiencies, delays, and cost leakages up to 20%. Procol transforms procurement by automating these manual workflows, making processes ~50% more efficient, twice as fast, and delivering 2-10% cost savings. Since 2018, Procol s secure platform has been adopted by many $1B+ global companies, managing procurement spend of $5Bn+. Rated 4.9/5 on G2 and featured by Forbes, our team includes ex-Google NY, Zomato, and OYO professionals. We are backed by leading investors like Blume Ventures, Peak XV Surge, Beenext, and Rainmatter. Role Overview As Procol transitions from a startup to a scale-up, we seek a Director, Enterprise Sales to lead and grow a high-performing sales team driving revenue and new customer acquisition. This senior role demands strong leadership, strategic thinking, and execution capabilities to hit ambitious sales targets. What You ll Do Develop, implement, and measure sales strategies to increase inbound leads and revenue growth. Set sales targets, monitor performance, and lead the sales team to consistently meet or exceed goals. Recruit, hire, and develop a motivated sales force, positioning Procol as an employer of choice for top talent. Design sales compensation and incentive programs to drive team performance. Develop and manage sales training programs aligned with company objectives. Manage key customer relationships and participate in closing high-value deals. Define and continuously improve sales processes to optimize outcomes. Collaborate closely with marketing to align on lead generation, channel development, and partner programs. Provide detailed sales forecasting, pipeline management, and reports for executive leadership. Monitor competitor and market trends and relay insights to leadership and product teams. Travel as needed to meet clients, partners, and build strategic relationships. What You ll Bring 6+ years of proven experience in enterprise SaaS sales, marketing, or partnerships with a track record of managing the full sales funnel. Excellent communication, presentation, and negotiation skills with the ability to engage stakeholders at all organizational levels. Ability to clearly articulate Procol s unique value proposition tailored to customer needs. Strong organizational skills and the ability to prioritize in a fast-paced startup environment. Experience managing contract negotiations involving multiple stakeholders such as customers, procurement, and finance teams. Demonstrated success in growing SaaS or subscription revenue streams is a plus. Comfortable leading through ambiguity and driving clients towards the best business outcomes. Why You ll Love Procol Monthly advance salaries and a comprehensive health insurance package covering employees and their families. Free breakfast and snacks onsite. Subscriptions to wellness platforms including PharmEasy, Clove, HealthifyMe, Lenskart, and more. Discounts on fitness, healthcare, and lifestyle services. Work closely with founders and a passionate team driving impactful solutions for thousands of businesses.

Sales Development Representative International About Procol Procurement in over 80% of companies still relies on emails, Excel, and phone calls, leading to inefficiencies, delays, and cost leakages of up to 20%. Procol is changing this by automating these manual workflows, making procurement ~50% more efficient, twice as fast, and delivering 2-10% overall cost savings. Founded in 2018, Procol's secure platform is trusted by many $1B+ global companies, helping procurement teams reduce costs, digitize processes, and improve compliance. We replace outdated email and Excel workflows with the world's most user-friendly and secure procurement platform, managing over $5Bn+ in spend. Procol is rated 4.9/5 on G2 and has been featured by Forbes. Our team comprises experienced professionals from companies like Google New York, Zomato, and OYO. We've worked at high-impact, growth companies and are on a journey to build another one. We're backed by leading investors, including Blume Ventures, Peak XV Surge, Beenext, and Rainmatter. Job Description The ideal candidate will be responsible for finding and identifying leads through various sources. Once leads are identified, you'll reach out to and meet with business decision-makers to understand their needs and how our product can help them. What you ll do: Identify potential customers and generate new business opportunities for the company. Contact and qualify potential customers. Set appointments and follow up on leads. Prospect new customers through lead generation, trade shows, follow-up, and cold calling. Use customer relationship management (CRM) software to manage leads and sales activities. Stay up-to-date on market trends, competition, industry trends, and new product features. Attend networking events and trade shows to build relationships and generate leads. Work closely with other sales team members, marketing, and customer success teams to align strategies and share valuable insights. What you ll bring: Hands-on experience with multiple sales prospecting techniques, including personalized outreach, cold emailing, and social outreach. Excellent communication skills. Strong drive to achieve individual and team goals. Demonstrated resilience and persistence, bouncing back from setbacks. 1+ years experience. Proficiency with Salesforce.com or similar CRM. Strong problem-solving skills. Ability to take ownership of responsibilities and work independently. At Procol, we believe our employees are our greatest asset. We offer a dynamic work environment that fosters creativity, collaboration, and growth. Benefits include: Monthly advance salaries. Free breakfast and snacks. Employee and Family health insurance covered. Free subscriptions to wellness platforms: PharmEasy, Clove, HealthifyMe, Lenskart, Wizio, Khyaal, and Momly. Fast-paced growth with a startup impacting thousands of businesses. Up to 50% discounts on Sugar.fit, Tata 1mg, Food Darzee, Apollo, and Heads up for Tails. Close collaboration with the founding team in building a successful company.

Business Development Intern Location: Gurugram Experience: 0-1 Year Job Type: Internship Department: Marketing About Procol Procurement functions in over 80% of companies are still managed via email, Excel, and phone calls, leading to inefficiencies, delays, and cost leakages of up to 20%. Procol helps procurement teams move away from these legacy, manual processes to automated systems that are ~50% more efficient, twice as fast, and deliver 2-10% overall cost savings. Founded in 2018, Procol s secure procurement platform is trusted by many $1B+ global companies, managing over $5Bn in spend. Rated 4.9/5 on G2 and featured by Forbes, our team includes ex-Google New York, Zomato, and OYO professionals. We are backed by investors such as Blume Ventures, Peak XV Surge, Beenext, and Rainmatter. Job Description As a Business Development Intern, you will play a crucial role in identifying new leads and generating business opportunities. This is an excellent opportunity to gain hands-on experience in sales prospecting within a fast-growing startup. What You ll Do Identify potential customers and generate new business leads through various channels. Contact and qualify prospective customers. Set appointments and follow up on leads to nurture relationships. Prospect new customers through lead generation, trade shows, cold calling, and follow-up. Manage leads and sales activities using CRM software. Stay updated on market trends, competitors, and new product features. Attend networking events and trade shows to build relationships and generate leads. Collaborate with sales, marketing, and customer success teams to align strategies and share insights. What You ll Bring Hands-on experience or familiarity with sales prospecting techniques such as personalized outreach, cold emailing, and social media outreach. Excellent communication and interpersonal skills. Strong motivation to meet individual and team goals. Resilience and persistence, with the ability to bounce back from setbacks. Strong problem-solving skills and a proactive mindset. Ability to take ownership and work independently. Why You ll Love Procol Work at one of the fastest-growing startups with the potential to positively impact millions of people. Collaborate with dynamic, passionate peers who will challenge and support your growth. Gain meaningful ownership of a key part of our business while working directly with leadership. Competitive internship stipend and benefits.

Sales Specialist, Accelerated Growth Team Google Customer Solutions Location: Gurgaon, Haryana, India Minimum Qualifications Bachelor s degree or equivalent practical experience 5+ years of experience in advertising sales, business development, or online media environments Preferred Qualifications Proven track record driving business growth and maintaining client relationships Strong teamwork skills with ability to collaborate and grow within a team Ability to communicate comprehensive advertising solutions clearly and effectively Excellent prioritization, communication, and organizational skills Passion for educating and working with new advertisers About the Role Google s advertising solutions empower businesses of all sizes to grow and succeed in today s fast-changing marketing environment. As a Sales Specialist on the Accelerated Growth Team, you bring passion for sales, a strong understanding of online media, and a commitment to maximizing customer success. You will act like an owner quickly adapting to change and crafting innovative strategies that deliver extraordinary, incremental results for both Google and customers. You will build trusted relationships by uncovering customer needs and translating them into powerful advertising solutions that drive ambitious growth goals. The Google Customer Solutions (GCS) sales team is a trusted advisor to small- and medium-sized businesses (SMBs), helping shape the future of advertising in the AI era. This role offers an exciting opportunity to make a real impact by helping SMBs grow their businesses through Google s leading advertising products, while collaborating with sellers and partners in a supportive and fun environment. Responsibilities Manage client relationships and identify positive sales leads Develop and manage a sales pipeline with a long-term strategy for sustained success Implement creative strategies to expand existing customer accounts, offer performance-enhancing suggestions, and promote additional Google products Communicate effectively with customers via phone, email, and in-person meetings as needed Achieve sales goals while prioritizing and delivering a positive customer experience Qualification : Bachelors degree or equivalent practical experience

Job Title: Customer Success Manager Location: Gurugram, Haryana (Onsite) Experience: 3 5 Years | Type: Full-Time About Spyne At Spyne, we are transforming the automotive retail industry with cutting-edge Generative AI solutions. With over 52 million cars sold annually in the US alone, our AI-powered imaging platform enables dealerships and marketplaces to create studio-quality visuals boosting engagement, footfall, and ultimately, sales. We re on a mission to become the leading AI software provider for the used-car market. From acquisition to appraisal, listing, marketing, and CRM Spyne aims to power every stage of the automotive retail journey with intelligent automation. Backed by Accel Partners, Storm Ventures, and other top investors, our team in Gurugram is scaling fast across the US and Europe, building impactful solutions for over 150K dealerships. About the Role: Customer Success Manager We are looking for a Customer Success Manager (CSM) with a proven track record in SaaS client management to own relationships, retention, and success for our US and EU customers. You ll serve as a trusted advisor to mid-market clients ensuring they unlock the full value of our platform and remain long-term partners. If you're a relationship-builder, data-driven thinker, and problem-solver who thrives in fast-paced environments, this is your opportunity to make a global impact. Key Responsibilities Client Relationship Management Own and nurture long-term relationships with mid-market clients across North America and Europe Serve as the main point of contact for a portfolio of customers, driving satisfaction and value realization Conduct regular QBRs, performance reviews, and check-ins to ensure goal alignment Account Growth & Retention Monitor account health and identify churn risks early, deploying proactive measures Spot and execute upsell and cross-sell opportunities in collaboration with the Sales team Ensure a seamless customer experience across onboarding, support, and renewals Data-Driven Insights & Strategy Analyze usage data, customer behavior, and feedback to uncover opportunities for growth and improvement Run customer satisfaction surveys (e.g., NPS) and translate insights into actionable product or process improvements Advocate for customer needs in internal roadmap discussions with Product and Engineering teams Tools & Operational Excellence Manage customer data and communication effectively using CRM tools like Salesforce, HubSpot, or similar Maintain accurate account records, ensuring consistency, reporting accuracy, and informed decision-making Cross-Functional Collaboration Partner with Product, Marketing, Sales, and Support teams to drive customer adoption and satisfaction Act as the voice of the customer, influencing product features, improvements, and support processes What You ll Bring 3 5 years of experience in Customer Success or Account Management within a SaaS company Proven success in managing mid-market clients across US and European regions Strong command of CRM systems (e.g., Salesforce, HubSpot) and analytics tools Excellent written and verbal communication skills with a customer-first mindset Strong problem-solving skills and the ability to handle escalations with tact and professionalism Familiarity with data-driven decision-making and success metrics Comfortable working in US time zones as needed (Preferred) Knowledge of the automotive SaaS space or experience supporting independent dealerships Fast-growth stage startup backed by top-tier global investors Work with a young, passionate team (average age: 25 26) led by seasoned professionals Best-in-class gender diversity in the AI tech industry Transparent, inclusive, and employee-first culture with near-zero attrition Excellent health, leave, and compliance-friendly policies Huge opportunity to grow 10x+ in your career as we scale across global markets If you're ready to take ownership of global customer relationships and drive real impact in a hyper-growth company, we d love to hear from you. Apply now and let s drive the next wave of automotive innovation together.

Job Title: Growth Consultant Logistics SaaS | Gurgaon, Haryana Location: Gurgaon, Haryana Job Type: Full-time Industry: Logistics Technology | SaaS | Supply Chain Solutions Company: Shipsy About Shipsy Shipsy is a leading global SaaS company revolutionizing the logistics and supply chain industry through AI-powered solutions. In an industry worth trillions but still reliant on manual processes, our technology provides end-to-end shipment visibility, cost optimization, and enhanced customer experiences for some of the world s most renowned businesses. Our client base spans the Middle East, India, and Southeast Asia, and includes top-tier enterprises like Reliance, Domino s, Zepto, UPS Gulf, DTDC Express, Burger King, and Landmark Group. With over 3 million shipments processed daily, nearly 10% of India s container trade is tracked using our platform. Backed by global investors like Peak XV Partners, InfoEdge, and A91 Partners, we've raised $35M+ and grown to a 280+ member team across offices in Gurgaon (HO), Mumbai, Bangalore, and Dubai. Position Overview: Growth Consultant As a Growth Consultant at Shipsy, you'll act as a strategic advisor and customer success partner, helping clients realize the full potential of our logistics tech platform. You ll drive account growth by identifying new use cases, enhancing adoption, and ensuring clients achieve maximum ROI. This is a high-impact, consultative role requiring strong relationship-building, analytical thinking, and logistics domain expertise. Key Responsibilities Client Success & Relationship Management Build and maintain strong relationships with senior client stakeholders. Align client objectives with Shipsy s solutions to deliver business value. Conduct regular on-site visits to strengthen partnerships and understand evolving client needs. Growth Strategy & Account Expansion Analyze client usage and develop tailored growth strategies. Identify new use cases and encourage product adoption across departments. Lead strategic conversations that position Shipsy as a long-term partner. Customer Success Operations Serve as a trusted advisor by proactively addressing client challenges. Track KPIs and ensure timely adoption of new product features and enhancements. Monitor client performance metrics to ensure success outcomes are achieved. Upselling & Cross-Selling Identify upselling and cross-selling opportunities based on client goals. Collaborate with Sales and Product teams to facilitate renewals and expansion. Data-Driven Client Consulting Utilize data and analytics to deliver actionable insights and identify risks. Report on adoption trends, usage levels, and client engagement. Training & Enablement Deliver onboarding, training sessions, and resources tailored to client needs. Create customized enablement plans to help clients achieve faster time-to-value. Customer Advocacy & Feedback Act as the voice of the customer, communicating insights to Product and Engineering. Drive feature suggestions and improvements based on real-world use. Qualifications & Skills Bachelor s degree in Business, Sales, Marketing, or related field; Master s is a plus. 3+ years of experience in Customer Success, Account Management, or Consulting preferably in SaaS, Logistics, or Supply Chain tech. Proven ability to manage large enterprise accounts and foster long-term partnerships. Strong first-principles thinking and a strategic, problem-solving mindset. Familiarity with CRM tools and customer success platforms. Excellent communication, interpersonal, and organizational skills. Self-starter who thrives in a fast-paced, dynamic environment. Willingness to travel for client meetings and business reviews. Competitive compensation and performance-linked incentives. Access to world-class learning opportunities including a scholarship program. Collaborative, energetic, and diverse team culture built on innovation. Work alongside top talent from IITs, NITs, and global research institutions. Make a tangible impact in the digital transformation of global logistics. Join Shipsy and help leading global enterprises unlock their true potential through smart logistics technology. Qualification : Bachelors degree in Business, Sales, Marketing, or related field; Masters is a plus.

Job Title: Business Development Representative (BDR) | Gurgaon, Haryana Location: Gurgaon, Haryana, India Job Type: Full-time Department: Demand Generation Reports To: Head of Demand Generation Marketing Company: Shipsy About Shipsy Shipsy is a global leader in the logistics technology space, providing cutting-edge SaaS solutions to streamline warehousing and transportation automation. Our innovative platform empowers businesses to optimize logistics, reduce costs, and enhance customer experiences across India, the Middle East, and Southeast Asia. With over 2 million shipments processed daily and approximately 10% of India's container trade tracked on our platform, we are at the forefront of transforming logistics. Backed by investors like Peak XV Partners, Infoedge, and A91 Partners, we are rapidly expanding, with over 280+ employees across offices in Gurgaon, Mumbai, Bangalore, and Dubai. At Shipsy, we foster a dynamic, fun, and collaborative work culture that supports growth, learning, and innovation. We pride ourselves on our diverse team of individuals from top institutes and global companies, contributing to an exciting environment full of opportunity. Role Overview: Business Development Representative (BDR) As a Business Development Representative (BDR) at Shipsy, you will play a pivotal role in driving new business opportunities by actively prospecting and engaging potential clients. Your outreach efforts will be key to expanding our customer base and generating interest in our revolutionary logistics platform. If you're passionate about sales and love the thrill of connecting with new clients, this is the role for you! Key Responsibilities Outbound Prospecting Initiate contact with potential clients through cold calls, emails, and social media outreach. Create compelling messages and engage prospects to drive interest in Shipsy s innovative solutions. Lead Qualification Qualify leads by understanding the specific needs of prospects and ensuring there s a strong fit between their requirements and Shipsy s offerings. Drive potential clients through the early stages of the sales funnel. Market Research Conduct market research to identify target industries, sectors, and potential clients that will benefit from Shipsy s logistics automation solutions. Analyze and segment markets to understand which businesses are ripe for Shipsy s services. Team Collaboration Collaborate with sales and marketing teams to align strategies, share insights, and drive a cohesive approach to lead generation and customer engagement. Participate in regular team meetings to discuss performance and strategy adjustments. CRM Management Track all interactions with prospects and leads in our CRM system to ensure follow-ups are timely and accurate. Manage pipeline and maintain accurate data reporting to measure performance and conversions. Performance Metrics Track and measure the success of outbound activities, sharing key wins and lessons learned with the team to continuously improve processes. Meet and exceed monthly, quarterly, and annual targets for lead generation and conversion. Continuous Improvement Stay updated on industry trends, emerging technologies, and best practices in sales development to constantly evolve your approach. Suggest and implement improvements to optimize outreach and lead generation strategies. Qualifications & Skills Bachelor s degree in Business, Marketing, or a related field (experience in a similar role is a plus). 2-3 years of experience in outbound sales, business development, or lead generation, preferably in a B2B environment. Strong communication skills with the ability to engage prospects and build relationships over the phone, email, and social media. Self-motivated and goal-oriented with a proven ability to meet and exceed targets. Proficiency in CRM tools (Salesforce, HubSpot, etc.) and the Microsoft Office Suite. Familiarity with sales automation tools is a plus. Ability to work in a dynamic, fast-paced environment, with a strong desire to contribute to a growing company. A positive attitude, an adventurous spirit, and a passion for sales and business development. Competitive salary with performance-based incentives to reward your hard work and achievements. Opportunities for career growth and professional development in a fast-paced, innovative company. A fun, collaborative, and inclusive workplace culture where your ideas are heard, and your success is celebrated. Access to learning resources and skill development programs to continue growing professionally. At Shipsy, you re not just taking on a job you re embarking on a career path that s full of learning, growth, and innovation. If you are a go-getter, passionate about sales, and eager to make a direct impact in a rapidly growing company, then we d love to hear from you! Qualification : Bachelors degree in Business, Marketing, or a related field (experience in a similar role is a plus).

Job Title: Product Solutions Associate - Technical Support Location: Gurgaon, India Job Type: Full-Time Experience Level: 2 - 4 Years About the Role We are seeking a motivated and detail-oriented Product Solutions Associate to join our dynamic team. In this role, you will be instrumental in supporting client relationships by providing technical expertise, understanding customer needs, and ensuring they maximize the value of our product solutions. You will collaborate with various internal teams to ensure a smooth onboarding process, address technical inquiries, and continuously improve customer satisfaction. Key Responsibilities 1. Support Strategic Account Plans Assist in gathering and analyzing customer data to understand their business requirements, technical landscapes, and objectives. Contribute to the development of account growth strategies by identifying potential areas for product adoption and expansion. Collaborate with product, sales, and customer success teams to deliver solutions that meet customer needs effectively. 2. Assist in Building and Managing Client Relationships Support building strong working relationships with technical stakeholders within client organizations. Communicate the technical value and capabilities of Tartan products to address customer challenges. Proactively identify and escalate technical concerns to appropriate teams to ensure positive customer experiences. 3. Contribute to Revenue Growth Assist in identifying growth opportunities within assigned accounts by understanding evolving needs and product usage. Support in preparing the technical aspects of proposals and presentations for upselling and cross-selling. Contribute insights to sales forecasts based on customer engagement and identified opportunities. 4. Serve as a Key Technical Contact Act as the primary technical point of contact for product managers and business stakeholders during onboarding. Engage regularly with assigned accounts to monitor product usage, technical integration, and overall engagement. Conduct regular technical check-ins (virtual or in-person) to understand satisfaction levels and identify opportunities for further adoption. 5. Support Pipeline Development Collaborate with events, partnerships, and marketing teams by providing technical insights for webinars, trade shows, and local partnerships. Assist in qualifying leads from a technical perspective, focusing on integration requirements and technical feasibility. 6. Contribute to Data Management Work with Sales Operations to ensure accurate and up-to-date technical information related to your accounts is maintained within the CRM system. Qualifications Bachelor's degree in a technical field (e.g., Computer Science, Engineering, Information Technology) or equivalent practical experience. Up to 3 years of experience in a technical customer-facing role, such as Technical Support, Solutions Engineering, or Technical Product Analysis, preferably with SaaS products. Familiarity with software product demonstrations and ability to explain technical concepts to both technical and non-technical audiences. Basic analytical skills to understand data related to product usage and customer engagement. Strong collaborative skills and ability to work effectively within a team environment. Proactive attitude with a willingness to learn and adapt to new technologies. Good written and verbal communication skills, with the ability to build rapport with technical contacts. Strong organizational and time-management skills. Basic understanding of B2B sales concepts and the importance of customer relationships. Familiarity with CRM systems is a plus. Exposure to or understanding of the Banking/Fintech industry is a plus. Flexible Benefits Stock Options: Every employee deserves a stake in the success of Tartan. Enjoy the benefits of stock options and be rewarded for the company s success. Health Insurance: Comprehensive health coverage for you and your family with a policy of INR 3 lakhs and personal accidental cover of INR 10 lakhs, plus other benefits. MacBook: You ll receive a MacBook to use for work, regardless of your role at Tartan. Career Growth: This is a great opportunity for you to grow your career in a technical support role with plenty of opportunities for learning and advancement. Work Environment: Thrive in a collaborative, innovative team where your contributions matter. Competitive Benefits: Get rewarded with stock options, health coverage, and all the tools you need to succeed. Apply Now to join Tartan as a Product Solutions Associate and become part of an innovative, customer-focused team. Qualification : Bachelor's degree in a technical field or equivalent practical experience.

Job Description: Team Leader/Assistant Manager - Tele-sales/Customer Service Responsibilities and Desired Skills: Demonstrated ability to effectively manage a team. Must know key Call Centre metrics such as AHT (Average Handle Time), Attrition, Shrinkage, YTD (Year-to-Date), MTD (Month-to-Date), etc. Expert knowledge of Operations processes and supporting tools. Drawing up action plans for advisors requiring coaching or development. Tracking attrition and performance regularly. Providing updates to the Operations Manager regarding team performance and any issues faced. Initiating CAP (Corrective Action Plan)/DAP (Disciplinary Action Plan) as required. Monitoring team performance and enabling development opportunities through participation in various initiatives. Preparing reports, incentive sheets, etc. Skills Required: People Management. Excellent verbal, written, and interpersonal communication skills. Exceptional listening and analytical skills. Proficiency with Microsoft Office (intermediate Word, basic Excel). Outstanding customer service skills and dedication to providing exceptional customer care. Ability to multitask and successfully operate in a fast-paced, team environment. Extensive experience in team handling within Operations. Experience: Total Experience: 2+ Years Team Leader Experience: 1+ Year BPO Experience would be an added advantage. Working Days: 6 Days Working Education: Any Graduate

Minimum Qualifications: Bachelor s degree or equivalent practical experience. 7 years of experience in renewals, sales, client relationship management, or account management. Experience collaborating with legal/contract management teams to facilitate contract review, revision, and execution. Preferred Qualifications: Experience selling enterprise SaaS products. Expertise in discovery, negotiation, and closing agreements. Strong understanding of Google Cloud products. Ability to influence and communicate effectively at the C-level within prospect organizations. Self-motivated with the ability to work independently and as part of a team. Excellent verbal and written communication skills, particularly when interacting with external clients. About the Role: As a member of the Google Cloud team, you will inspire leading companies, schools, and government agencies to operate more efficiently with Google tools such as Google Workspace, Search, and Chrome. You will advocate for the innovative potential of our products to enhance productivity, collaboration, and mobility within organizations. Your commitment to doing what's best for the customer will guide your interactions, ensuring that you meet customers where they are and provide them with the most suitable solutions to drive innovation. By leveraging your passion for Google products, you will help share the magic of Google with organizations across the globe. As a Google Workspace Sales Specialist focused on renewals and expansion sales, your mission will be to help grow the Workspace business by nurturing and expanding relationships with our existing customer base. You ll work closely with customers to deliver business value, showcase product functionality, and provide comprehensive overviews of business use cases. You will drive Google Workspace business growth by engaging clients, fostering internal and external alignment, and managing opportunities in collaboration with the Field Sales organization. You ll also prospect, qualify, develop, and facilitate growth opportunities for Google Workspace through cloud-driven business transformation. Building a strong pipeline, collaborating with account teams to craft customer solutions, and driving agreements will be central to your role. You will manage day-to-day relationships with external customer stakeholders, leading with empathy while identifying innovative ways to amplify both your own impact and the overall team's success. Google Cloud accelerates every organization s ability to digitally transform its business and industry. We offer enterprise-grade solutions powered by Google s cutting-edge technology, alongside tools that help developers build more sustainably. With customers in over 200 countries and territories, Google Cloud is a trusted partner for businesses seeking growth and solutions to their most critical challenges. Responsibilities: Lead and manage the renewals process in collaboration with the Workspace Expansion Specialist and account teams to maintain and improve customer agreements and relationships. Oversee a portfolio of annual customer renewals, ensuring timely customer retention and consistent year-over-year renewal rates. Drive business growth by positioning opportunities for organic expansion, discount reduction, auto-renewals, and multi-year agreements. Ensure the integrity of renewal agreements by verifying quotes, reviewing terms and conditions, and ensuring that subscriptions comply with company guidelines and policies. Identify and capitalize on opportunities to maximize customer growth, while ensuring accurate forecasting and opportunity tracking for all agreements. Qualification : Bachelors degree or equivalent practical experience.

BlackRock - Microsoft Dynamics Engineer About the Team The Dynamics Solution Center team s mission is to create best-in-class experiences for our business users by providing a reliable and effective service in developing and supporting the use of the MS Dynamics platform. Role Overview We are looking for a Microsoft Dynamics Engineer to design, develop, and customize Microsoft Dynamics 365 for BlackRock s Sales and Service teams, and their partner teams. Primary Responsibilities Customization and Configuration: Assist in customizing and configuring Microsoft Dynamics 365 modules to meet business requirements. Help develop and maintain custom entities, workflows, and business rules. Support the creation and modification of forms, views, and dashboards. Integration and Data Migration: Assist in integrating Microsoft Dynamics 365 with other systems (e.g., SharePoint, Power BI, Azure). Collaborate with Aladdin Engineering on integrations. Support data migration from legacy systems to Dynamics 365. Development and Extensions: Assist in developing extensions using Power Platform (PowerApps, Power Automate, Power BI). May need to write custom code (JavaScript, C#, .NET) to enhance functionality. Collaborate with senior developers on complex projects. Support and Troubleshooting: Provide technical support to end-users and help resolve issues related to Dynamics 365. Assist in debugging and troubleshooting system errors and performance bottlenecks. Collaboration and Documentation: Work closely with business analysts, project managers, and stakeholders to gather requirements. Help document technical specifications, solution designs, and code changes. Essential Skills / Experience Minimum of 2+ years experience in a technical role and 1+ years experience with Dynamics 365 and/or Power Platform engineering. Basic technical skills covering Power Automate & Power Apps. Experience in customization and configuration is a plus. Familiarity with building and deploying solutions in Microsoft Dynamics and the Power Platform. Basic understanding of D365 Sales and Customer Services applications. Understanding or experience in writing code in JavaScript, C#, or .NET is a benefit. Good written and verbal communication skills and the ability to gain buy-in from a non-technical audience at varying degrees of seniority. Positive attitude and resilience, with strong problem-solving skills. Ability to work effectively with cross-functional teams. Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our Hybrid Work Model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.

Job Title: Account Solutions Engineer Meet the Team Cisco s Global Service Provider (GSP) organization integrates Solution Sales, Services Sales, Service Delivery, and SP Engineering to support over 90 leading service providers worldwide. Our team is at the forefront of emerging technologies such as Software-Defined Networking (SDN), Cloud, and the Internet of Things (IoT). As an Account Solutions Engineer, you will play a critical role in pre-sales technical engagement, combining deep technical expertise with strategic sales to help major service providers leverage Cisco s cutting-edge networking solutions. Your Impact In this role, you will be responsible for designing and delivering tailored network solutions for Service Provider Accounts using Cisco s advanced technologies, including: MPLS, Segment Routing, Broadband Network Gateway (BNG), Routing & Switching, and Optical Networking. Key Responsibilities: Developing customized network solutions to address specific client challenges using Cisco technologies. Collaborating with sales teams to create compelling proposals that effectively communicate the value of Cisco s offerings. Engaging directly with clients, understanding their business needs, and aligning solutions to help achieve their strategic goals. Providing expert technical guidance in MPLS, Segment Routing, BNG, and Routing & Switching to drive solution design and implementation. Staying ahead of industry trends and Cisco product advancements to continuously enhance customer networks and drive innovation. Minimum Qualifications The ideal candidate will have 15+ years of experience in the telecommunications industry, with a strong background in designing and implementing network solutions for service providers leveraging Cisco technologies. Bachelor s degree in Engineering (BE) or a related field. Cisco Certified Network Associate (CCNA) certification. Cisco Certified Internetwork Expert (CCIE) certification. Proven expertise in Cisco networking technologies with experience in complex solution design and implementation. Preferred Qualifications Strong communication skills, with the ability to explain complex technical concepts to diverse audiences, including clients and internal teams. Strategic problem-solving abilities, identifying challenges and developing innovative solutions aligned with client objectives. Ability to work effectively across cross-functional teams, fostering collaboration across different business units. Client relationship management experience, with a focus on understanding customer needs and delivering exceptional service. Adaptability in fast-paced environments, quickly learning and applying emerging technologies to meet evolving client requirements. At #WeAreCisco, we celebrate diversity, foster inclusion, and empower individuals to unlock their full potential. Our commitment to hybrid work, learning opportunities, and a culture of innovation ensures that every employee thrives both personally and professionally. One company, many careers: We support continuous learning and career growth at every stage. A culture of giving back: Employees receive 80 hours of paid volunteer time per year, with 86% actively contributing to social causes. Inclusive Communities: One-third of our workforce participates in 30+ Employee Resource Organizations, fostering belonging and allyship. At Cisco, we power the internet, helping customers reimagine applications, secure enterprises, transform infrastructures, and achieve sustainability goals. Join us in shaping the future take the next step in your career with us! Qualification : Bachelors degree in Engineering (BE) or a related field.