CRM Optimization Jobs in Pune

Leader of IT Operations Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize their infrastructure through Infrastructure Monetization. Headquartered in Denver with a global presence across 10+ countries, we focus on delivering measurable sustainability and operational impact. Position Summary Redaptive is seeking an exceptional Leader of IT Operations to join our technology leadership team. This executive role oversees ITSM, agile delivery, and ITIL implementation. The ideal candidate will have deep expertise in multi-national team leadership and the ability to translate strategic direction into operational results. Key Responsibilities IT Operations & ITSM Own all IT operations and service delivery, ensuring stability, security, and alignment with business priorities. Implement comprehensive ITIL practices including change, configuration, release, and incident management. Lead IT delivery teams in Pune using Agile delivery frameworks. Manage the vendor ecosystem, ensuring performance accountability and SLA adherence. Enterprise Systems & Automation Oversee administration of enterprise systems: Salesforce (CRM), NetSuite (ERP), and HubSpot. Drive system adoption through training, playbooks, and enablement programs. Collaborate with business operations to implement automation projects. Cybersecurity & Compliance Implement and monitor cybersecurity controls and incident response protocols. Ensure adherence to regulatory compliance and data protection requirements. Required Skills & Experience 12+ years of progressive IT leadership experience with multi-national teams. Deep expertise in ITIL v4 methodologies and Agile delivery. Strong experience with Salesforce, NetSuite, and HubSpot. Proven ability to translate corporate strategy into operational execution. ITIL Certification (Foundation minimum, Expert/Master preferred). Perks & Benefits Financial: Competitive pay, performance bonuses, and equity participation. Wellbeing: Comprehensive health insurance, wellness apps, and Employee Assistance Program. Flexibility: Hybrid work model, generous PTO, and family-first policies. Growth: Access to continuous learning programs and certifications.

Position: Senior Sales Director Location: Pune Role: We are seeking a seasoned Senior Sales Director to drive net new business in the U.S. payer market. This is a hunter role ideal for someone who thrives on building executive relationships, navigating complex enterprise sales cycles, and closing high-value strategic deals. As a trusted advisor to U.S.-based health insurers, you will sell enterprise-grade SaaS solutions from India, with opportunities for direct client engagement in the U.S. This role is perfect for a highly motivated SaaS sales professional with a depth in consultative selling, a sharp commercial mindset, and a passion for making a tangible impact in a fast-growing organization. Key Responsibilities End-to-End Sales Cycle Management: Own and drive the entire sales cycle, from prospecting and qualification to solution presentation, negotiation, and closure. Pipeline Management: Build and manage a strong, qualified pipeline of enterprise accounts in the U.S. healthcare payer segment, ensuring consistent progress towards sales targets. Engagement with Senior Stakeholders: Engage directly with senior decision-makers (Director, VP, CXO-level) in payer organizations, positioning strategic SaaS offerings aligned with their business goals and priorities. Proposal Development: Collaborate with pre-sales, marketing, and product teams to develop compelling, tailored proposals that resonate with clients' needs. Market Insights: Provide actionable market and client insights to influence the product roadmap and go-to-market (GTM) strategies. CRM Management: Maintain accurate pipeline visibility, sales forecasting, and reporting through CRM systems (e.g., Salesforce, HubSpot). Client Engagement in U.S. Time Zones: Operate in U.S. business hours for optimal client engagement, ensuring timely communication and support. Travel: Travel to the U.S. as needed for key meetings, demos, or industry conferences. Prior experience with client-facing U.S. travel is highly advantageous. Required Skills and Qualifications Experience: 8 12 years of experience in enterprise SaaS sales, with a minimum of 5 years selling to U.S.-based clients from India. Proven Track Record: Demonstrated success in hunting and closing complex, multi-stakeholder enterprise deals, preferably in the healthcare, insurance, or regulated sectors. Consultative Selling: Exceptional ability to engage and influence senior executives with consultative, insight-driven selling that aligns with client business priorities. Enterprise Buying Process: Deep understanding of U.S. enterprise buying processes and sales cycles, with the ability to navigate complex organizational structures. Strategic Thinking: Strong strategic mindset with a hands-on approach comfortable managing both high-level relationships and operational details of the sales process. Time Zone Flexibility: Experience working in U.S. time zones and flexibility to travel internationally for key meetings and events. Onshore Experience: Prior onshore experience in the U.S. or a valid B1 visa is highly desirable. Domain Knowledge: Exposure to the U.S. payer market or healthcare domain is a strong plus.

Job Title: Java Architect Integration Engineering Location: Pune Team: Integration Engineering About Anchanto Anchanto is a global SaaS technology company that powers eCommerce automation and logistics solutions for enterprises and 3PLs. Our Integration Engineering team develops scalable, high-performance integrations connecting our products with marketplaces, ERPs, WMS, OMS, and other enterprise systems across the globe. We are looking for a seasoned Java Architect to lead the design, development, and delivery of our integration framework, guide engineering best practices, and define the technical vision for integrations that serve businesses worldwide. As a key driver of innovation, you will also champion the adoption of AI tools to enhance productivity, code quality, and development processes. The Role As a Java Architect Integration Engineering, you will: Define integration architecture standards, design patterns, and development best practices to ensure scalable and robust solutions. Lead the end-to-end design and development of integrations with a variety of internal and external systems, utilizing Spring Boot and modern Java frameworks. Collaborate closely with customers to understand their integration requirements, business processes, and objectives. Work with the solution team to document and finalize integration designs, architecture, and data mappings. Champion AI-driven development practices by integrating tools like Cursor AI and other AI-assisted coding solutions into the team s workflow. Partner with Product Management, Pre-Sales, and Implementation teams to translate business needs into actionable technical designs. Guide and mentor engineers, fostering a culture of technical excellence, innovation, and AI adoption within the integration team. Play a hands-on role in building Proof-of-Concepts (POCs), solving complex integration challenges, and driving mission-critical deliveries. Collaborate with leadership to define the roadmap for integration products and platform capabilities. Key Responsibilities Architect and oversee the implementation of integration solutions, leveraging Spring Boot, REST APIs, messaging systems, and event-driven architectures. Define and enforce integration design patterns (e.g., EAI, ESB, SOA, pub/sub, ETL) to ensure reusability, scalability, and maintainability. Lead technical discovery sessions with customers to understand integration requirements and create clear, actionable solution blueprints. Collaborate with internal solution architects, product managers, and customer success teams to ensure integration feasibility and alignment with business objectives. Introduce and evaluate AI-powered development tools, integrating solutions like Cursor AI, GitHub Copilot, and others into the engineering process to improve efficiency, code quality, and documentation. Promote a culture of AI-first problem solving in architecture design, code reviews, and automation within the team. Establish frameworks and automation to accelerate the onboarding of new integrations. Evaluate and recommend technologies, tools, and cloud services (primarily AWS) to optimize integration performance and scalability. Review solution designs and code to ensure adherence to architectural principles and coding standards. Support pre-sales activities with architecture diagrams, integration approaches, and technical feasibility assessments. Lead technical discussions with external partners, vendors, and enterprise customers to ensure alignment on integration strategies and solutions. Required Skills & Experience 15+ years of software development experience, with at least 3+ years as an Architect. Strong hands-on expertise in Java (Java 8+), Spring Boot, and microservices architecture. Solid understanding of integration patterns, enterprise architecture, and middleware solutions. Experience with REST APIs, messaging systems (Kafka, RabbitMQ), and data transformation (e.g., JSON, XML, CSV). Proficiency with AWS cloud services relevant to integration, such as API Gateway, Lambda, SQS/SNS, ECS, RDS, etc. Familiarity with CI/CD pipelines, Git workflows, branching/merging strategies, and code quality tools. Linux proficiency and experience with shell scripting. Experience building connectors/adapters for ERP, WMS, OMS, CRM, or eCommerce platforms is a plus. Exposure to integration tools such as TIBCO, Informatica, SnapLogic, WebMethods, or MuleSoft is advantageous. Strong problem-solving skills, with the ability to think out-of-the-box and adapt to evolving priorities. Excellent communication and leadership skills, with the ability to influence teams across functions. Bonus / Good to Have Experience in AI-assisted development, especially using tools like Cursor AI, GitHub Copilot, Tabnine, or similar. Familiarity with prompt engineering and integrating AI APIs (e.g., OpenAI, Anthropic) into developer tooling or backend services. Understanding of ML Ops principles and how AI models can be integrated into enterprise applications. A proven track record of evangelizing AI adoption in engineering teams to enhance productivity and foster innovation. Work on global integration projects for a leading SaaS platform serving top-tier retailers, brands, and logistics companies. Lead impactful projects utilizing cutting-edge Java, Spring Boot, AWS, and AI-driven development tools. Collaborate with a globally distributed product and engineering team in an innovation-driven environment. Contribute to the future of Anchanto s integration platform, shaping scalable and robust solutions for enterprises worldwide.

Team Lead Account Management Location: Pune Experience: 3+ years Employment Type: Full-Time About Amura Amura Marketing Technologies is a next-generation MarTech company, delivering end-to-end marketing and sales solutions to leading brands across India. Guided by the philosophy of Marketing Engineered , we blend creativity, data, and technology to craft innovative marketing strategies that drive measurable results. Role Overview We are looking for a dynamic and experienced Team Lead Account Management to lead client strategy, execution, and servicing across multiple digital projects. This role involves managing a team of account managers, driving campaign performance, and ensuring seamless coordination between internal teams and clients. You'll be responsible for delivering marketing strategies that align with client goals and deliver measurable impact. Key Responsibilities 1. Marketing Strategy & Execution Develop and implement comprehensive, data-driven marketing strategies tailored to client objectives. Ensure strategies are aligned with industry best practices and designed to drive measurable engagement and conversions. Lead full-funnel strategy development across awareness, consideration, and conversion stages. 2. Team & Project Management Manage, mentor, and guide a team of junior account managers. Allocate tasks effectively to ensure timely, high-quality project delivery. Collaborate cross-functionally with creative, content, media, and tech teams to execute campaigns efficiently. 3. Client Engagement & Servicing Act as the primary point of contact for clients, ensuring proactive communication, updates, and relationship management. Understand client briefs in depth and translate them into actionable strategies. Maintain high client satisfaction through consistent service quality and strategic value. 4. Campaign Management Oversee the execution of campaigns across multiple digital platforms. Monitor performance, troubleshoot issues, and optimize in real-time to maximize ROI. Report campaign results with insights and next steps for growth. 5. Digital Platforms & Tools Proficient in platforms such as: Google Ads & Google Analytics Meta (Facebook) Business Manager Demand-Side Platforms (DSPs) and programmatic advertising tools Ability to leverage analytics tools to inform campaign performance and optimization. Must-Have Skills Strong command of full-funnel marketing strategies and their implementation. Proven expertise in performance marketing, including ROI optimization and attribution modeling. Ability to conceptualize and execute impactful marketing campaigns. Experience translating strategy into operational execution with a focus on timelines and outcomes. Strong communication and leadership skills with the ability to liaise between clients and cross-functional teams. Desired Qualifications & Experience Minimum 3 years of experience in digital marketing and account management, preferably in an agency setting. Prior experience in client strategy, servicing, and project management. Hands-on experience managing a team of 6 or more people. Ability to manage multiple projects simultaneously in a fast-paced environment. Strong analytical mindset with the ability to turn data insights into actionable strategies. Excellent interpersonal and decision-making skills with a high degree of ownership. Who You Are You thrive in a fast-paced, high-growth environment. You re a strategic thinker with attention to detail and a drive for results. You take ownership, stay proactive, and are relentless in project execution. You re a natural leader, a strong communicator, and a team player. You enjoy solving problems, learning new tools, and contributing to a dynamic work culture. Apply now and join Amura in shaping the future of marketing.

Sales & Marketing Manager Location: Pune Experience: 5 10 years Education: Any Graduate Job Type: Full-Time Job Overview We are seeking a dynamic Sales & Marketing Manager to lead our sales team and drive customer success initiatives. This role requires a proven leader with strong experience in client acquisition, sales strategy, and customer retention. The ideal candidate will have expertise in CRM solutions, sales management, and building lasting customer relationships. Key Responsibilities Sales Management: Lead Generation & Pipeline Management: Oversee and manage the sales pipeline, ensuring consistent lead generation, qualification, and timely follow-ups. Client Acquisition: Lead the sales team to acquire new clients by offering tailored CRM and business process solutions. Sales Strategy & Execution: Develop and implement effective sales strategies aimed at driving revenue growth and meeting business targets. Relationship Building: Establish and nurture strong relationships with prospective clients, understanding their needs and offering comprehensive, customized solutions. Team Development & Performance: Provide leadership, training, and coaching to the sales team to improve skills, meet KPIs, and achieve team objectives. Customer Success Management: Client Onboarding & Implementation: Ensure seamless onboarding for new clients, helping them implement CRM systems and related services effectively. Customer Retention & Expansion: Develop and execute strategies to enhance customer satisfaction, reduce churn, and generate expansion opportunities within existing accounts. Strategic Consultation: Act as a trusted advisor, helping clients optimize the value they get from CRM, data management, and business process solutions. Upselling & Cross-selling: Identify opportunities for upselling and cross-selling additional services, working closely with the sales team to expand our services within existing client accounts. Customer Health Monitoring: Regularly track and monitor client health, anticipating challenges and proactively addressing any risks. Reporting & Metrics: Measure and report on the effectiveness of sales and customer success initiatives, including key metrics like customer satisfaction, churn, and sales performance. Qualifications & Skills 5-10 years of experience in sales management and customer success, ideally in CRM or related services. Proven ability to drive sales, enhance customer retention, and improve overall customer satisfaction. Strong leadership capabilities, with experience in managing and coaching sales teams. Excellent communication, interpersonal, and relationship-building skills. Ability to develop and execute sales strategies and customer success plans. Familiarity with CRM platforms such as Salesforce, HubSpot, etc., is a plus. Upselling and cross-selling experience is highly valued. Qualification : Any Graduate

Business Analyst / Senior Business Analyst Location: Pune Experience: 3 7 years Education: BE / ME / M.Sc / MCA Job Type: Full-Time Job Overview We are looking for an experienced Business Analyst or Senior Business Analyst to join our Client Solutions team. The ideal candidate will be responsible for evaluating business processes, identifying areas for improvement, and designing solutions that align with business needs. You will work closely with stakeholders, clients, and cross-functional teams to optimize processes, document requirements, and ensure timely project completion. Key Responsibilities Business Process Evaluation & Improvement: Evaluate and analyze business processes, identify gaps, and anticipate requirements for process optimization. Lead ongoing reviews of business processes, developing strategies for improvement and automation. Stay updated on the latest trends, IT advancements, and tools to modernize and automate systems. Requirements Analysis & Documentation: Conduct thorough requirements analysis to understand client needs and create clear, actionable plans. Document findings, insights, and business requirements in the form of Functional Requirements Documents (FRD). Effectively communicate your insights, plans, and findings to cross-functional teams and management. Collaboration & Communication: Lead meetings, workshops, and presentations to share ideas, progress, and findings with internal teams. Work closely with clients, technical teams, and managers to ensure that solutions meet business needs and requirements. Act as a liaison between stakeholders and users, ensuring smooth communication and expectations management. Testing & Implementation: Perform User Acceptance Testing (UAT) to validate that the solution aligns with client needs and requirements. Monitor deliverables and ensure the timely completion of projects. Update, implement, and maintain procedures to ensure continual process improvement. Global Client Engagement: Travel to client locations globally, as per business needs, to ensure the successful implementation of projects. Skills & Experience Requirements 3 to 7 years of experience in business analysis or a related field. Experience in CRM or eCommerce domains preferred, but not mandatory. Strong experience in creating detailed reports and delivering presentations. Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Proven experience in leading successful projects and teams. Exceptional analytical and conceptual thinking abilities. Excellent documentation and communication skills. Ability to influence stakeholders and collaborate to define acceptable solutions. Advanced technical skills and a strong understanding of business processes. Excellent planning, organisational, and time-management skills. Qualification : BE / ME / M.Sc / MCA

Associate Director, Client Solutions Location: Pune Experience: 12 20 years Education: BE / ME / M.Sc / MBA Job Type: Full-Time Role Overview We are seeking an experienced and strategic Associate Director of Client Solutions to lead solution development and client engagement. The ideal candidate will bring a deep understanding of client needs, be adept at driving value, and excel in designing and delivering customized solutions. This role requires direct interaction with senior stakeholders, development of tailored business solutions, and seamless execution to achieve business objectives. Experience in the BFSI domain is preferred. Key Responsibilities Client Engagement & Relationship Management: Serve as the primary point of contact for key clients, ensuring effective communication and alignment of solutions with client business goals. Develop and maintain long-term relationships, identifying opportunities to enhance value and expand engagement. Lead client meetings, presentations, and negotiations, showcasing a deep understanding of client needs and challenges. Solutioning & Strategy Development: Lead the design, development, and implementation of client-specific solutions, ensuring alignment with business goals, industry standards, and best practices. Collaborate with internal teams to assess client requirements, identify gaps, and propose innovative solutions. Ensure the seamless integration of solutions with the client's existing infrastructure and business processes. Cross-Functional Collaboration: Partner with sales, delivery, product, and technical teams to ensure that client solutions are delivered with the highest quality and efficiency. Act as a liaison between clients and internal teams to resolve issues and drive continuous improvements. Performance Monitoring & Reporting: Track and analyze solution performance, client satisfaction, and overall business impact. Provide regular updates and reports to senior management on key client engagements and business performance. Develop and implement strategies to improve client retention and satisfaction. Leadership & Team Development: Mentor and guide team members, fostering a culture of excellence and accountability. Encourage knowledge-sharing and best practices across the team. Build and maintain a high-performance culture focused on client success, innovation, and continuous improvement. Required Skills & Experience 12-20 years of experience in client solutions, solution architecture, or business consulting. Strong experience with CRM platforms (e.g., Salesforce, Dynamics, SugarCRM) preferred. Proven track record in engaging senior stakeholders and driving business outcomes. Strong strategic thinking, problem-solving, and business acumen. Exceptional communication and presentation skills. Strong leadership skills, with a focus on team development and performance. Experience in solution delivery within IT services, consulting, or technology sectors. PMP certification or equivalent project management certification is a plus. Key Attributes Client-focused, with strong strategic thinking and an ability to drive results. Ability to manage complex client engagements and deliver on business outcomes. Exceptional leadership and team-building skills. High level of accountability and ownership in achieving business objectives. Ability to thrive in a fast-paced, dynamic environment. Qualification : BE / ME / M.Sc / MBA

Position: Senior Manager Commercial After Market Location: Pune Reporting To: Assistant General Manager Commercial Education: ICWA Experience: 6 8 years Industry Preference: Heavy Engineering / Automobile Job Purpose To drive profitability and process excellence across the After Market business vertical, including spare parts, services, AMC, FMC, and rental operations. The role involves strategic commercial analysis, business partnering, process improvement, and ensuring robust internal controls through SOPs and compliance practices. Key Responsibilities Commercial Analysis & Business Structuring Analyze and structure commercial contracts related to After Market services (spare parts, AMC, FMC, rental, etc.). Evaluate business proposals such as service contracts, machine sales, and used machine valuations considering profitability, condition, usability, and documentation accuracy. Review and monitor rental contracts for adherence and timely execution. Business Partnering & Strategy Partner with cross-functional teams (Service, Sales, Finance) to identify opportunities for revenue enhancement and cost optimization. Support sustainable growth through data-backed decision-making and risk analysis. Internal Controls & SOP Development Design, implement, and strengthen internal control mechanisms to ensure process compliance and accountability. Prepare and update Standard Operating Procedures (SOPs) in alignment with organizational best practices. Process Improvement & Automation Identify repetitive or manual processes and propose automation solutions to improve efficiency. Introduce process orientation and scalable systems for commercial tasks. MIS & Reporting Develop and maintain custom MIS reports to meet evolving business needs. Provide analytical insights to management for strategic decision-making. Analyze workshop productivity and efficiency metrics monthly to drive performance improvements. Documentation & Audit Trail Ensure all commercial calculations, contract decisions, and business proposals are documented thoroughly and systematically for audit readiness and traceability. Required Skills & Competencies Strong analytical and problem-solving abilities. Excellent verbal and written communication. Proficient in commercial documentation and financial evaluation. Effective interpersonal skills with the ability to influence stakeholders. Strong presentation and reporting skills. Collaborative, assertive, and process-driven. Proficient in planning, organizing, and multitasking. Qualification : ICWA

Digital Marketing Associate Location: Pune Industry: IT Services Job Type: Marketing Experience: 1 3 years About the Role Zkraft is seeking a proactive and strategic Digital Marketing Associate to drive organic growth and enhance the digital footprint of our clients locally and globally. In this role, you will plan, execute, and optimize paid advertising campaigns across major search engines and social media platforms. If you re passionate about digital marketing, data-driven decision-making, and delivering measurable results, this position is perfect for you. About Zkraft Zkraft is a leading digital marketing agency under Vertoz (NSEI: VERTOZ), offering comprehensive digital solutions including strategy, transformation, and media planning/buying. Our AI-powered platforms Ingenious Plex, Azurite, and Qualispace help us optimize campaigns across diverse sectors like E-commerce, BFSI, Healthcare, Real Estate, Government, Automotive, and Entertainment. We combine creativity, technology, and data to craft impactful marketing strategies that deliver real business growth. Key Responsibilities Collaborate with creative and content teams to develop engaging ad visuals and messaging aligned with marketing strategies. Plan, launch, and manage paid campaigns on Google Ads, Facebook, Instagram, and other platforms. Monitor campaign performance and optimize based on KPIs such as CTR, CPC, ROI, and conversions. Conduct A/B tests on creatives, targeting, and landing pages to maximize effectiveness. Perform keyword research to identify high-performing search terms. Write compelling ad copy tailored to specific audiences and platforms. Use analytics tools like Google Analytics and Facebook Ads Manager to track performance and generate insightful reports. Manage budgets effectively to maximize campaign ROI and ensure spend stays within limits. Stay updated on the latest trends and innovations in paid advertising and social media marketing. Qualifications Bachelor s degree in Marketing, Communications, or related field. 1 3 years of experience managing paid campaigns on search and social media platforms. Strong knowledge of PPC strategies, SEM, and audience targeting techniques. Proficient in Google Ads, Facebook Ads Manager, and Google Analytics. Analytical mindset with the ability to interpret data and recommend actionable insights. Creative thinker with excellent communication skills and attention to detail. Ability to manage multiple campaigns simultaneously under tight deadlines. Certifications in Google Ads or Facebook Blueprint are a plus but not mandatory. Qualification : Bachelors degree in Marketing, Communications, or related field

Position: Assistant Manager Digital Marketing Location: Pune Experience: 5 10 years Qualification: MBA in Marketing or Digital Marketing (preferred, not mandatory) About the Role We are seeking an experienced and result-driven Assistant Manager Digital Marketing to lead and manage the digital marketing initiatives for Sahyadri Hospitals. This role requires a strong understanding of the digital ecosystem, with a focus on growing our online presence, driving high-quality leads, and enhancing the brand s digital footprint across multiple channels. You will be responsible for developing and executing digital strategies, overseeing content creation, managing vendor relationships, and ensuring ROI on all campaigns. Key Responsibilities Develop and execute comprehensive digital marketing strategies to enhance both organic and paid visibility across platforms Manage website development, maintenance, and performance optimization Lead and monitor the execution of social media campaigns across platforms (Facebook, Instagram, LinkedIn, etc.) Handle Online Reputation Management (ORM) by actively tracking reviews, feedback, and brand perception Run performance marketing campaigns including Google Ads, Facebook Ads, remarketing strategies, and health portal advertising Manage and source content for blogs, web pages, media releases, and digital articles in coordination with internal stakeholders and doctors Drive lead generation from digital channels and ensure conversion tracking and ROI optimization Identify and explore new digital opportunities, including co-marketing, influencer collaborations, and health-tech partnerships Coordinate with multiple vendors such as advertising agencies, web development partners, and media houses for seamless campaign execution Collaborate with internal teams across units and departments to align digital marketing deliverables with business goals Key Skills & Competencies Digital Marketing Strategy & Campaign Planning SEO & SEM (Search Engine Optimization & Marketing) Social Media Marketing & Optimization (SMM & SMO) Performance Marketing (Google Ads, Facebook Ads, Remarketing) Google Analytics & Reporting Tools Content Planning and Management Brand Building & Online Reputation Management (ORM) Vendor & Budget Management Preferred Qualifications MBA in Marketing or Digital Marketing (preferred but not mandatory) Certifications in Digital Marketing (e.g., Google Ads, HubSpot, Meta Blueprint) 5+ years of experience in digital marketing, preferably in healthcare, hospitality, or consumer-focused industries Strong communication, coordination, and analytical skills Qualification : MBA in Marketing or Digital Marketing

Job Title: Advisor Demand Generation Location: Pune (Work From Office) Employment Type: Full-Time Experience: 2 to 3 years About the Role: UnboundB2B is seeking a motivated Advisor for its Appointment Setting and Demand Generation operations. The ideal candidate will have 1-2 years of experience in B2B sales, appointment setting, and lead generation. This role focuses on setting qualified appointments, collaborating closely with the Campaign Manager, and contributing to customer satisfaction (C-SAT) goals. Roles and Responsibilities: Conduct sales pitch calls to prospective customers aimed at appointment setting and generating new business opportunities. Connect and engage with prospects on LinkedIn as part of the lead generation process. Identify, qualify, and generate leads within the defined international market territory. Create and maintain a comprehensive database of prospective clients. Collaborate effectively with internal teams and client-facing teams to align strategies. Manage phone and email interactions with customers to build strong relationships, provide excellent customer service, and develop sales opportunities. Work in coordination with sales and support teams to achieve customer satisfaction, revenue goals, and long-term account growth in line with company strategy. Qualifications & Education: Minimum 1-2 years of experience as a Business Development Executive or in a similar sales role within B2B, Lead Generation, or IT Sales industry. Graduation is mandatory; Post-Graduate/MBA or Diploma/Degree in Sales & Marketing is preferred. Preferred Skills: Excellent verbal and written communication skills in English. Updated with the latest technologies and IT industry trends. Willingness to work night shifts as per business requirements. Graduate preferably in Engineering, Computer Applications, Business Administration, or Marketing. Enthusiastic about growing within the IT sales domain. Experience handling accounts in the B2B international market is highly desirable. Qualification : Graduation is mandatory; Post-Graduate/MBA or Diploma/Degree in Sales & Marketing is preferred

Job Title: Service Desk Specialist (Licensing / Order Management) Company: Druva Location: Pune, Maharashtra, India About Druva: Druva empowers organizations with cyber, data, and operational resilience through the Data Resiliency Cloud the industry s first and only SaaS solution at scale. Our platform simplifies data protection, streamlines governance, and delivers actionable insights to accelerate cloud adoption. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva eliminates infrastructure complexity and management costs, enabling data resilience across multiple geographies and clouds. About the Role: We are seeking a skilled Service Desk Specialist to join our Licensing and Order Management team. This role involves managing product licenses, troubleshooting customer issues, and coordinating with global sales and finance teams to ensure seamless customer entitlement and satisfaction. The ideal candidate is customer-focused, process-driven, and capable of multitasking efficiently in a dynamic environment. Desired Skills & Experience: 4+ years of experience in Service Desk or similar customer-facing roles, preferably within a product company. Excellent phone etiquette, with strong written and verbal communication skills. Proficiency in MS Office applications is a plus. Experience working with software licensing processes. Familiarity with Order-to-Cash processes is advantageous. Exposure to AWS cloud, backup, and storage technologies is a plus. Ability to multitask efficiently and adhere to defined processes. Experience in running scripts to extract data from various databases is desirable. Familiarity with Salesforce and Google Workspace applications is preferred. Key Responsibilities: Generate and deliver product licenses to Druva prospects, channel partners, and customers. Troubleshoot and resolve licensing-related customer issues. Collaborate with global Sales and Finance teams to resolve entitlement and billing discrepancies. Create Proof of Concept (POC) server instances on AWS following documented processes. Contribute to process design, optimization, and continuous improvement initiatives. Support retention of support contracts by delivering excellent customer service. Participate in customer experience improvement programs. Provide Service Desk coverage during assigned hours within a 24x5 operational framework. Proactively identify gaps, suggest improvements, and notify customers within defined SLAs. Manage proactive support queries and communicate updates spontaneously. If you thrive in a fast-paced, customer-focused environment and are passionate about driving operational excellence, Druva offers an exciting opportunity to be part of a global leader in data resilience.

Global Digital Marketing Executive (Female) | Pune Job Description We are seeking a motivated and results-driven Global Digital Marketing Executive (Female) who can develop and implement comprehensive sales and marketing plans via digital channels. You will be responsible for identifying new business opportunities globally while maximizing growth within our existing client base to achieve sales targets. Key Responsibilities Generate B2B leads by exploring new digital channels and marketing platforms. Plan and execute multi-channel online marketing campaigns to boost brand visibility and lead generation. Prepare high-quality proposals, drafts, and tenders tailored for potential international clients. Implement direct marketing strategies including email marketing, telesales, and web outreach. Develop compelling value propositions and branding materials for new and existing services. Manage the creation and coordination of marketing collateral including brochures, presentations, newsletters, and case studies. Lead the lead nurturing process through targeted digital marketing efforts. Manage and optimize social media channels such as LinkedIn, Twitter, and Skype. Monitor and advise on local, national, and international business trends. Maintain accurate and up-to-date customer information in the CRM system. Provide daily and weekly productivity reports to measure individual and team effectiveness. Adhere to regional standards and demonstrate strong negotiation skills. Qualifications & Requirements Diploma or degree with minimum 3 years of proven sales experience in client management, B2B lead generation, telesales, or telemarketing. Strong sales orientation with a proactive and positive work attitude. Excellent spoken and written English communication skills are a plus. Smart, professional, and a self-learner able to adapt to rapidly changing business needs. Solid understanding of digital marketing tools, platforms, and technology. Experience with social media management and online marketing campaigns preferred. Work with a globally recognized brand and international clients. Engage in a fast-paced environment with ample opportunities for professional growth. Be part of a supportive team focused on innovation and digital excellence. Competitive salary and benefits. Location: Pune Job Type: Full-time Experience: 3+ years Industry: Digital Marketing / Sales / Business Development

Job Title: Digital Marketing Executive Experience: 3 - 6 years Location: Kharadi, Pune Role & Responsibilities Develop, implement, and manage digital marketing campaigns across multiple channels including SEO, SEM, social media, email marketing, and more. Create compelling and engaging content for social media platforms, websites, and digital advertisements. Optimize website content and landing pages to improve SEO and search engine rankings. Monitor, analyze, and report on campaign performance using analytics tools such as Google Analytics. Manage and grow the company s social media presence across platforms like Facebook, Instagram, LinkedIn, and Twitter. Plan and execute paid advertising campaigns using Google Ads, Facebook Ads, and other paid channels to drive traffic and conversions. Conduct market research and competitor analysis to identify trends and gather actionable insights. Collaborate with designers, developers, and content creators to implement marketing strategies effectively. Manage email marketing campaigns with a focus on engagement and lead generation optimization. Stay current with the latest digital marketing trends, tools, and best practices to continuously improve marketing efforts. Required Skills & Qualifications Bachelor s degree in Marketing, Digital Marketing, Business, or a related field. 3 to 6 years of hands-on experience in digital marketing or related roles. Strong proficiency in SEO, Google Analytics, and Google Ads. Solid knowledge of social media platforms and paid advertising strategies. Experience with content marketing and email marketing tools/platforms. Basic understanding of HTML, CSS, and website management is a plus. Excellent communication, analytical, and problem-solving skills. Ability to work independently as well as collaboratively within a team environment. Qualification : Bachelors degree in Marketing, Digital Marketing, Business, or a related field.

Customer Success Specialist Location: Pune, India Experience: 2+ years Job Type: Full-Time (On-site, US Shift) About ProMobi Technologies ProMobi Technologies is a leading Enterprise SaaS company based in Pune, India. Their product portfolio includes Unified Endpoint Management (UEM), Push-to-Talk communication, Consumer Finance, and HaaS. A key product, Scalefusion, provides cloud-based MDM solutions trusted by startups and Fortune 500 companies alike. About the Role As a Customer Success Specialist for Scalefusion, you'll play a critical role in managing the post-sales customer lifecycle. You ll be the bridge between customers and internal teams, ensuring a smooth onboarding experience, driving product adoption, and ultimately maximizing customer satisfaction and retention. Key Responsibilities Relationship Management: Serve as the primary point of contact for customers, providing ongoing support and strategic guidance. Customer Onboarding & Training: Guide new customers through product setup, deliver training sessions, and ensure early success. Support & Troubleshooting: Address user issues, resolve product-related queries, and coordinate with tech teams when necessary. Usage Monitoring: Analyze product usage trends to detect problems early and suggest optimization strategies. Revenue Growth: Identify upsell and cross-sell opportunities aligned with customer goals. Customer Advocacy: Relay feedback and feature requests to internal teams, acting as the customer s voice. Retention: Drive customer engagement and loyalty through consistent communication and value delivery. What You Bring Education: Bachelor s degree in Business, Marketing, or related field (or equivalent experience). Experience: 1 2 years in a customer-facing role, ideally in Customer Success or Account Management. Communication: Excellent verbal and written communication skills, with the ability to simplify complex technical concepts. Tools: Familiarity with CRM and ticketing platforms like Hubspot or Jira. Mindset: Empathetic, proactive, customer-centric, and comfortable working in a target-driven, fast-paced SaaS environment. Availability: Willingness to work US business hours (India night shift) from the Pune office. Bonus Skills Experience in the SaaS industry Understanding of Customer Success practices and metrics Multilingual communication abilities Qualification : Bachelors degree in Business, Marketing, or related field (or equivalent experience)

Salesforce Commerce Cloud Developer Pune Location: Pune Experience: 4+ Years Start Date: Immediate Salary: Best in Industry Qualification: Bachelor s Degree in Computer Science, IT, or related field Job Summary: We are seeking an experienced Salesforce Commerce Cloud Developer specializing in Salesforce B2B Commerce Cloud to join our Pune team. The ideal candidate will lead end-to-end implementation, customization, and integration of Salesforce B2B Commerce solutions, driving business growth and enhancing user experience. Key Roles & Responsibilities: 1. Salesforce B2B Commerce Implementation: Lead the design, configuration, and deployment of scalable Salesforce B2B Commerce Cloud solutions. Collaborate with business stakeholders and technical teams to gather and refine requirements. Customize B2B Commerce features, including pricing, product catalogs, and promotions. 2. Integration & Data Management: Integrate Salesforce B2B Commerce with ERP, CRM, and other enterprise systems. Ensure data accuracy with cleansing, maintenance, and synchronization processes. Monitor, troubleshoot, and resolve integration and data issues efficiently. 3. User Training & Support: Provide comprehensive training and ongoing support to end-users for optimal platform utilization. 4. Analytics & Reporting: Develop and maintain reports and dashboards to monitor key performance indicators (KPIs). Analyze commerce data trends and offer actionable insights for continuous improvement. 5. Continuous Improvement: Stay current with Salesforce B2B Commerce Cloud updates, features, and best practices. Propose and implement enhancements to improve platform performance and user experience. Required Skills & Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related discipline. Salesforce Certified B2B Commerce Developer certification (or equivalent) highly preferred. Proven experience in Salesforce B2B Commerce Cloud implementation and management. Strong proficiency with Salesforce CRM and related Salesforce technologies. Hands-on skills in HTML, CSS, JavaScript, and Apex programming. Experience with agile software development methodologies is a plus. Non-Technical Skills: Excellent verbal and written communication skills. Strong analytical and problem-solving abilities. High attention to detail and quality. Ability to work independently and collaboratively in a team environment. Work with cutting-edge Salesforce B2B Commerce Cloud technologies. Be part of a dynamic and supportive team driving digital transformation. Competitive salary with growth and learning opportunities. Flexible and collaborative work environment in Pune. Apply today to advance your career as a Salesforce Commerce Cloud Developer and help businesses scale with innovative Salesforce B2B Commerce solutions! Qualification : Bachelors degree in Computer Science, Information Technology, or a related discipline.

About Talentica Software: Talentica Software is a boutique software development company founded by industry veterans and alumni from IITB. For over 21 years, we have been helping startups build innovative products using cutting-edge technologies. With a focus on solving real-world problems, we ve worked with over 180+ startups, primarily in the US, leading to numerous successful exits. In 2022, Great Place to Work recognized Talentica Software as one of India s Great Mid-Size Workplaces. What We re Looking For: We are seeking a Growth Marketing Manager to lead Talentica s demand generation strategy through paid advertising and SEO. You will be responsible for executing multi-channel marketing campaigns, optimizing brand visibility, and driving high-quality leads to support our growth. Your expertise in performance marketing, organic growth, and team leadership will be key to scaling our marketing efforts and achieving impactful results. What You ll Be Doing: Develop & Execute Demand Generation Campaigns: Lead high-impact campaigns across platforms like Google Ads, LinkedIn Ads, and other paid channels to generate leads and increase conversions. Optimize SEO Strategies: Enhance organic traffic and improve Talentica s search visibility for key industry-related keywords. Manage the Marketing Funnel: Oversee the entire lead-generation funnel, ensuring consistent lead flow from both paid and organic efforts. Leverage Content Marketing: Collaborate on content creation, landing page optimization, and conversion rate optimization (CRO) to increase engagement and drive MQLs (Marketing Qualified Leads) & SQLs (Sales Qualified Leads). Brand Promotion: Increase brand awareness by promoting Talentica Software across various digital channels, including social media, industry forums, and content syndication platforms. Data-Driven Decision Making: Utilize insights from analytics to refine ad campaigns, reduce Customer Acquisition Cost (CAC), and improve ROI. Collaboration: Work closely with sales teams to ensure marketing efforts are aligned with pipeline growth goals and revenue targets. Agency & Vendor Management: Manage external agencies and vendors to ensure efficient campaign execution. To Be Successful in This Role, You Should Have: Qualification: MBA/PGDM in Marketing + Bachelor's degree in Engineering (mandatory). Experience: 8-10 years in marketing within IT services or software product companies, with at least 4 years in a leadership role. Essential Skills: Proven expertise in B2B demand generation, PPC advertising, and SEO strategies. Strong understanding of platforms such as Google Ads, LinkedIn Ads, GA4, and marketing automation tools like HubSpot. Experience in content marketing, thought leadership, and brand positioning. Analytical mindset with expertise in A/B testing, data interpretation, and performance tracking. Ability to collaborate cross-functionally with sales, engineering, and leadership teams. What You ll Find Here: Culture of Learning: We invest heavily in exploring new marketing tools and channels. At Talentica, you ll have ample opportunities to innovate and grow your skills. Endless Learning Opportunities: We don t limit you by your job description. If you have the drive, we ll support you in taking on new challenges and responsibilities. Performance-Driven Growth: Your growth at Talentica is governed solely by your achievements and contributions, not by your education or past employers. Work-Life Balance: We value your well-being and offer flexible work schedules and remote work options. Great Culture: 82% of our employees recommend Talentica to their friends, according to Glassdoor. You ll love being a part of our team! At Talentica, we re not just about doing things the usual way. We think and do constantly pushing the boundaries of technology and marketing. If you re looking for a dynamic, "think and do" environment with ample room for personal and professional growth, Talentica is the place for you. Qualification : MBA/PGDM in Marketing + Bachelor's degree in Engineering (mandatory).

Job Title: Head of Sales India Location: Pune, India Business Area: Robotics & Discrete Automation Division About ABB At ABB, we are committed to addressing global challenges through innovation and sustainable technology solutions. Our core values care, courage, curiosity, and collaboration shape how we work, ensuring diversity, inclusion, and equal opportunities for all. Your Key Responsibilities As Head of Sales - India, you will play a pivotal role in developing and executing an effective sales strategy for ABB s Robotics & Discrete Automation business across India. You will lead the sales team to drive revenue growth, improve market penetration, and enhance customer satisfaction, while ensuring alignment with ABB s business goals. Define, implement, and maintain an effective sales strategy to achieve qualitative and quantitative sales targets across products, systems, and services. Monitor and anticipate performance gaps, proactively implementing corrective actions to meet targets. Identify and evaluate new business opportunities with both existing and potential customers, and allocate appropriate resources for execution. Lead customer satisfaction initiatives through regular customer surveys, feedback collection, and action planning based on insights. Lead and participate in the negotiation of key contracts, ensuring balanced outcomes for ABB and customers. Develop, coach, and lead a high-performing sales team of 75 to 100 professionals, fostering a culture of collaboration, integrity, and excellence. Qualifications & Experience Education: Bachelor s degree in Electrical & Electronics, Electronics & Electrical, Automation & Technology. An MBA in Marketing is preferred. Experience: Minimum 10 years of overall sales experience, with at least 5 years in a leadership role managing sales teams. Proven track record in strategic sales planning, account management, customer relationship management, market analysis, and commercial negotiations. Skills: Strong leadership capabilities to manage large teams (75-100 members). Highly technical and strategic sales mindset, with a strong winning attitude. Excellent collaborative and interpersonal skills, with high ethical standards and integrity. Strong knowledge of risk management, sales reporting, and team development. Languages: Fluent in English & Hindi. Travel: Up to 40% travel within India. About ABB Robotics & Discrete Automation The Machine Automation Division at ABB offers fully integrated solutions, including: Programmable Logic Controllers (PLCs) Industrial PCs Servo Motion Systems Industrial Transport Systems Machine Vision Technologies Advanced software for engineering and optimization These solutions primarily serve machine builders in industries such as plastics, metals, printing, and packaging. The division operates under B&R Industrial Automation, ABB s global center for machine and factory automation. Global exposure in a leading automation company. Opportunities to work on cutting-edge automation technologies. A collaborative and inclusive work environment. Development programs to enhance your leadership and sales skills. Qualification : Bachelors degree in Electrical & Electronics, Electronics & Electrical, Automation & Technology.

Job Title: Senior Technical Consultant (ABAP/ODATA) Location: Pune, India Experience: 6 to 8 years Education: Bachelor's or Master s degree in Computer Science, Information Technology, or related fields About Tietoevry At Tietoevry, we help businesses realize their digital ambitions through innovative IT solutions, fostering efficiency, agility, and growth. As a trusted partner for organizations across industries and the public sector, we specialize in modernizing IT landscapes. Join us to work in a collaborative, inclusive, and innovation-driven environment where you can make a meaningful impact. Role Overview We are seeking an experienced Senior ABAP/ODATA Consultant to join our dynamic team in Pune. In this role, you will be responsible for the design, development, and implementation of ABAP and ODATA services within SAP S/4HANA environments. You will also play a critical role in troubleshooting, performance optimization, and supporting the technical integration with UI5 screens and other connected systems. Key Responsibilities Develop and maintain ABAP programs and ODATA services within SAP S/4HANA. Perform debugging and troubleshooting, especially in UI5 interfaces and integrated workflows. Design and implement SAP Workflows, ensuring seamless process automation. Develop and maintain Web Services, IDOCs, and system interfaces to support business processes. Implement and enhance SmartForms, customer exits, and enhancement frameworks. Collaborate with functional teams to understand requirements and provide technical solutions aligned with SD and MM modules. Independently manage assigned deliverables, ensuring adherence to timelines and quality standards. Document technical designs, configurations, and development processes comprehensively. Support performance optimization, root cause analysis, and continuous improvement initiatives. Required Skills & Experience 6 to 8 years of hands-on experience in ABAP development and ODATA service implementation. Proven expertise in S/4HANA environment. Strong understanding of debugging functionality from UI5 screens. Proficiency in developing and troubleshooting SAP Workflows. Experience working with Web Services, IDOCs, and interfaces. Hands-on experience with SmartForms, customer exits, enhancement techniques, and BADIs. Conceptual understanding of SD (Sales & Distribution) and MM (Materials Management) modules. Strong problem-solving and analytical skills. Excellent communication skills, with the ability to engage effectively with global teams and customers. Preferred Qualifications Exposure to Fiori/UI5 development is a plus. Experience with Agile methodologies and DevOps tools for SAP development. Ability to work independently and proactively in a global delivery environment. Opportunity to work in a global team with exposure to international projects. Professional development through continuous learning and certification opportunities. Collaborative and inclusive work culture based on trust, transparency, and respect. Work-life balance and flexible work arrangements. Diversity & Inclusion Commitment At Tietoevry, we believe that diversity, equity, and inclusion drive innovation and creativity. We welcome applications from candidates of all backgrounds, genders (m/f/d), and life experiences. Our open, inclusive, and collaborative culture empowers every individual to contribute and thrive. Qualification : Bachelor's or Masters degree in Computer Science, Information Technology, or related fields

Digital Marketing Specialist Location: Pune Experience: 4+ Years Education: Bachelor s degree in Marketing, Communications, or a related field About the Role We are looking for an experienced and results-driven Digital Marketing Specialist to join our team. In this role, you will be responsible for developing and executing digital marketing strategies, managing client relationships, and overseeing social media platforms to drive brand awareness, engagement, and lead generation. If you are passionate about digital marketing, analytics, and client management, this is a fantastic opportunity to make an impact and grow in a dynamic, fast-paced environment. Key Responsibilities Strategic Marketing & Campaign Management Develop and execute digital marketing strategies and campaigns to achieve business goals. Analyze market trends, customer behavior, and competitor activities to optimize marketing efforts. Manage and optimize paid advertising campaigns (Google Ads, Facebook Ads, LinkedIn Ads, etc.) to maximize ROI. Client & Stakeholder Management Build and maintain strong client relationships, ensuring timely communication and satisfaction. Provide regular performance reports, insights, and recommendations to clients. Address client inquiries and resolve issues promptly and professionally. Social Media & Content Management Create, manage, and optimize social media accounts (Facebook, Instagram, Twitter, LinkedIn, YouTube). Develop engaging content calendars, schedule posts, and monitor engagement. Track social media metrics and adjust strategies for better performance. SEO, SEM & Website Optimization Monitor and improve website traffic and performance through SEO, SEM, and UX enhancements. Conduct keyword research and implement on-page and off-page SEO strategies. Utilize analytics tools (Google Analytics, Search Console) to track and improve website conversions. Data Analysis & Reporting Analyze campaign performance metrics and create insightful reports. Use data to optimize marketing strategies and enhance campaign performance. Stay up-to-date with industry trends and emerging digital marketing technologies. 4+ years of experience in digital marketing, including client management and social media. Strong understanding of SEO, SEM, PPC, social media, email marketing, content marketing, and analytics. Hands-on experience with Google Ads, Facebook Ads, and other digital ad platforms. Proficiency in social media management tools (Hootsuite, Buffer, Sprout Social, etc.). Excellent communication and relationship-building skills. Analytical mindset with the ability to interpret data-driven insights. Strong organizational and multitasking skills with attention to detail. Ability to work both independently and collaboratively in a team environment. Bonus Points If You: Have experience with marketing automation tools, CRM platforms, and web analytics tools. Have worked on lead generation campaigns and conversion rate optimization. Have a creative eye for branding, content, and social media visuals. Exciting Growth Opportunities Work on impactful digital marketing campaigns and grow with the company. Data-Driven Culture Use cutting-edge tools and strategies to achieve results. Collaborative Work Environment Work with a team that values innovation and creativity. Exposure to Multiple Industries Get hands-on experience across diverse sectors and clients. Qualification : Bachelors degree in Marketing, Communications, or a related field