CRM Software Jobs in Kolkata

Job Title: CRM Executive Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation & Above Preferred Industries: Stationery, FMCG About the Role We are looking for a proactive and detail-oriented CRM Executive who excels in active listening, clear communication, and relationship building. The ideal candidate will be patient, solution-driven, and adept at managing customer relationships to enhance engagement, retention, and overall satisfaction. Key Responsibilities Develop and implement effective CRM strategies aimed at increasing customer engagement and loyalty. Manage and maintain the company s CRM system, ensuring timely data entry, data cleansing, and segmentation. Analyze customer data and behavior to identify trends, insights, and opportunities for business improvement. Design and execute targeted marketing campaigns and communications to boost customer retention and upselling. Collaborate closely with sales, marketing, and other departments to ensure CRM initiatives align with overall business objectives. Ensure the accuracy and completeness of customer data within the CRM system. Conduct customer surveys and gather feedback to improve customer experience and satisfaction levels. Monitor and analyze customer interactions across various channels including email, social media, and chatbots. Key Skills & Competencies Excellent communication skills clear, concise, and empathetic. Strong relationship-building and problem-solving abilities. Proficiency in CRM software and data management. Analytical mindset with the ability to interpret customer data for actionable insights. Ability to work collaboratively in a cross-functional environment. Patience and customer-centric attitude. Qualification : Graduation & Above

Job Title: Business Development Manager Job Opening Kolkata | IT Services | Immediate Hiring at Somnetics About Somnetics: Somnetics is seeking a dynamic and results-driven Business Development Manager with a strong technical background and extensive experience in IT services to join our Kolkata team. Position: Business Development Manager Location: Kolkata Joining Date: Immediate or within 30 days Eligibility & Requirements: Bachelor s degree in Business Administration, Marketing, or related field 5 10 years of proven experience in Business Development within the IT/ITES domain Strong understanding of software services and enterprise solutions Experience in functional demonstrations and customer-facing technology consulting Excellent communication and presentation skills, with the ability to create impactful PowerPoint presentations Presales experience in enterprise software is a strong plus Ability to collaborate effectively with cross-functional teams and manage client expectations Strong skills in documentation, sales forecasting, and performance reporting Key Responsibilities: Conduct thorough market research to identify and evaluate new business opportunities Generate and nurture leads across multiple channels to build a strong sales pipeline Build, maintain, and grow long-term client relationships Develop and implement effective sales strategies to drive revenue growth Act as a liaison between clients and software development teams to ensure clear communication and project success Support presales activities, including delivering functional product demonstrations Facilitate smooth internal communication and collaboration across departments Apply today to join Somnetics as a Business Development Manager and play a key role in expanding our IT services portfolio in Kolkata! Qualification : Bachelors degree in Business Administration, Marketing, or related field

Job Description: Market Research Executive Company Description Magicminds is a global software solutions and digital marketing services provider with headquarters in the USA and operations in India and Australia. Our team of developers and marketers collaborates to turn visions into successful mobile and web apps, digital marketing campaigns, and cutting-edge AI and Blockchain solutions. We cater to startups and enterprises worldwide, driving innovation and digital transformation. We are seeking a highly motivated and detail-oriented individual to join our team as a Market Research Executive. In this role, you will play a critical part in identifying market opportunities, gathering insights, and driving lead generation to support our sales pipeline. You will bridge the gap between market intelligence and sales outreach, ensuring a seamless flow of information and prospects for the sales team. Key Responsibilities: Conduct comprehensive research to identify target markets, industry trends, competitive landscapes, and potential opportunities. Build and maintain a database of market insights to guide strategic decision-making. Identify and profile key decision-makers and influencers within target companies. Generate and qualify leads through various outreach channels, including cold calls, emails, and social media platforms. Schedule appointments, demos, and meetings for the sales team with qualified prospects. Nurture and build relationships with prospects through personalized communication. Collaborate with the marketing team to execute targeted campaigns for lead generation. Maintain and update CRM systems with accurate and up-to-date lead and prospect information. Monitor and report on market trends, competitor activities, and emerging technologies. Qualifications and Skills: Experience: 1-3 years in market research, lead generation, sales development, or a similar role. Candidates from IT industry preferred. Required Skill Sets: Data Mining & Research, Potential Industry Identification, Data Qualification, Lead Qualification, Lead Generation, Sales Pipe Line Building, Cold Call, Business Meeting Qualification with Potential Client, Business Development Activity. Excellent research, analytical, and problem-solving skills. Strong communication and interpersonal skills, with the ability to engage prospects effectively. Proficient in using CRM tools (e.g., Salesforce, HubSpot) and research platforms (e.g., LinkedIn Sales Navigator). Ability to manage time efficiently and handle multiple tasks in a fast-paced environment. Familiarity with market research methodologies and sales development strategies.

Job Title: Sales Development Representative (SDR) As a Sales Development Representative (SDR), you will be a crucial part of our sales team, responsible for identifying and generating sales opportunities through outbound calling and emailing. You will work closely with our sales and marketing teams to build a robust sales pipeline and support the overall growth of the company. Key Responsibilities: Lead Generation: Proactively reach out to potential clients through outbound calls, emails, using tools like LinkedIn Sales Nav, Apollo, Lusha, and so on, as well as social media to generate new business opportunities. Qualifying Leads: Assess the needs and pain points of prospects to determine their fit for our products or services. Appointment Setting: Schedule meetings or product demos for the sales team with qualified leads. CRM Management: Maintain accurate and up-to-date records of all interactions in the company s CRM system. Market Research: Conduct research to identify potential markets and understand industry trends. Follow-up: Nurture relationships with potential clients through follow-up communications to ensure engagement. Collaboration: Work closely with the sales team to develop strategies for reaching sales targets and improving lead conversion rates. Reporting: Provide regular reports on lead generation activities and outcomes to the sales manager. Requirements: Experience: 2+ years experience in sales in the IT Industry is mandatory. Communication Skills: Excellent verbal and written communication skills. Tech Savvy: Proficient with CRM software and other sales tools. Self-Motivated: Ability to work independently with minimal supervision during night hours. Time Management: Strong organisational skills with the ability to manage multiple tasks and priorities effectively. Education: A degree in business, marketing, or a related field is a plus.

Customer Success Specialist Location: Bangalore (Hybrid Model) Are you If yes, Esko, a Veralto company, could be your next career move! About Esko Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process for packaged goods. Our innovative tools empower brand owners, retailers, pre-media & trade shops, manufacturers, and converters to digitize, connect, automate, and accelerate packaging design and printing workflows. At Esko, you ll work in a flexible, family-friendly environment that values both people and the planet. We actively embrace diversity and encourage candidates from all backgrounds to apply, because we believe that passion and experience drive innovation and excellence. About the Role Title: Customer Success Specialist Location: Bangalore (Hybrid Model) As a Customer Success Specialist, you will play a critical role in building trusted partnerships with clients, aligning with their organizational goals, and driving measurable impact by shaping client success strategies. You ll work closely with internal teams to deliver value-driven solutions, ensuring faster adoption and measurable outcomes for our clients. Key Responsibilities Efficiently handle and resolve customer support tickets, prioritize escalations, and maintain accurate documentation. Serve as the primary contact for assigned customers, building strong relationships and ensuring seamless communication between teams. Prepare and present reports on ticket resolution times, customer satisfaction, and issue trends to drive continuous improvement. Proactively identify risks, collaborate with internal teams, and implement solutions to manage critical incidents effectively. Work closely with Customer Success Managers (CSMs) and Account Managers to streamline operations, especially for high-value customers. Qualifications & Requirements Bachelor s or Master s degree (MBA preferred). Minimum 4-5 years of experience in stakeholder management, escalation handling, support, and operations, ideally within IT-SaaS platforms. Experience working with Enterprise, Mid-Market, and SMB customers in US/Europe markets. Exposure to the FMCG or packaging industry is a plus. Exceptional communication and presentation skills. Strong customer-first mindset with excellent attention to detail. Willingness to travel up to 10% as needed. Be part of a global leader driving innovation in the packaging and printing industry. Work with cutting-edge technologies that shape the future of packaging design and production. Thrive in a collaborative, diverse, and inclusive environment where your ideas and contributions matter. Enjoy a flexible hybrid work model in Bangalore, balancing work and life. About Veralto Esko is part of Veralto (NYSE: VLTO), a $5 billion global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. As part of Veralto s global network of 16,000 associates, you ll have the opportunity to build your skills, grow your career, and contribute to safeguarding the world s most vital resources. Qualification : Bachelors or Masters degree (MBA preferred).

Account Director About the Role: The Account Director at PromotEdge is a crucial leadership role responsible for strategic planning, oversight, and growth of existing client relationships. Leading the account management team, the Account Director builds and maintains strong client partnerships, ensuring timely delivery of objectives and driving measurable results. Responsibilities: Develop and execute strategic account plans. Lead and mentor the account management team. Build and maintain strong client relationships. Ensure timely delivery of client objectives. Drive client results and growth. Develop and execute marketing strategies. Oversee account planning and social media calendar creation. Analyze monthly reports and derive actionable insights. Manage projects effectively. Understand and articulate client goals. Maintain a basic understanding of design and motion software. Demonstrate a deep understanding of digital and traditional marketing, content production, and platform strategies. Qualifications: At least 5 years of experience in a digital-first agency. Skills Required: Strategic thinking and planning. Leadership and team management. Client relationship management. Marketing strategy development and execution. Team guidance and mentorship. Excellent communication, interpersonal, and presentation skills. Account planning expertise. Social media calendar creation. Report analysis and interpretation. Project management skills. Ability to understand and articulate client goals. Basic understanding of design and motion software. Deep understanding of digital and traditional marketing, content production, and platforms.

Job Title: Corporate Sales Executive Location: Kolkata Employment Type: Full-Time Experience: 2 5 years Qualification: MBA (Sales & Marketing) Preferred Industry Background: FMCG About the Role We are seeking a dynamic and results-oriented Corporate Sales Executive to drive B2B sales, manage institutional client relationships, and support new client acquisition. The ideal candidate should be smart, a strong communicator, and capable of handling cross-functional coordination and vendor onboarding processes with a focus on crisis management when required. Key Responsibilities Identify and acquire new corporate and institutional clients to expand business reach. Build and maintain a strong database of corporate contacts and nurture long-term relationships. Drive B2B sales initiatives and deliver compelling sales presentations to potential clients. Handle the vendor onboarding process, ensuring compliance and timely documentation. Collaborate with internal departments for cross-functional coordination, ensuring seamless execution of client requirements. Manage client escalations and crisis situations with professionalism and prompt resolution. Regularly report sales performance, pipeline status, and client feedback to management. Stay updated with market trends, competitor activities, and customer needs to identify growth opportunities. Key Skills & Competencies Excellent communication skills clear, concise, and confident. Strong presentation and negotiation abilities. Proven experience in institutional and B2B sales. Active listener with a consultative sales approach. Strong understanding of cross-functional collaboration and vendor management. Ability to thrive in a fast-paced, target-driven environment. Qualification : MBA (Sales & Marketing)

Business Development Manager Location: Kolkata, India Experience: 6+ Years Employment Type: Full-time Role Overview: We are seeking an experienced and dynamic Business Development Manager to drive growth and lead strategic initiatives in our Kolkata office. The ideal candidate will have a proven track record in sales, marketing, and client relationship management, with a focus on identifying new business opportunities, nurturing client relationships, and expanding the company s market presence. Key Responsibilities: Identify and engage with potential clients to establish rapport and arrange meetings. Plan and execute new marketing strategies and initiatives to attract prospective clients. Conduct market research to identify new business opportunities, trends, and partnerships. Strengthen relationships with existing clients while working to increase customer value. Explore and develop new markets to expand the company s reach and sales pipeline. Prepare and deliver business proposals, quotes, and presentations tailored to client needs. Define and track development goals for the business development team, ensuring targets are met. Mentor and train team members, helping them enhance their sales and client management skills. Required Skills: Proven experience in sales, marketing, or a related field. Excellent communication and interpersonal skills. Strong IT fluency and comfort working with digital tools and CRM platforms. Ability to manage complex projects, prioritize effectively, and handle multiple tasks. Self-motivated, proactive, and comfortable working in fast-paced and evolving environments. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Eligibility Criteria: Experience: Minimum 6 years as a Business Development Manager or in a similar leadership role. Education: Post-Graduation in Marketing, Business Administration, or a related technical field. Graduation in Marketing, Business, or any relevant discipline. Qualification : Post-Graduation in Marketing, Business Administration, or a related technical field.

DGM - Regional Retail Sales Location: Kolkata, West Bengal, India About Schneider Electric Schneider Electric is a global leader in energy management and automation, committed to reshaping industries, transforming cities, and enriching lives. With a strong presence in over 100 countries and a workforce of 160,000+ employees, we deliver innovative solutions that ensure Life Is On everywhere, for everyone, and at every moment. Role Overview We are looking for a Deputy General Manager (DGM) - Regional Retail Sales to drive the growth and expansion of our retail business in the Home and Distribution Business Unit. The ideal candidate will be responsible for managing regional sales, expanding our channel footprint, and ensuring Schneider Electric ranks among the Top 3 brands in the retail segment. This role requires strong leadership, strategic planning, and hands-on execution to drive sales growth, establish new market segments, and lead a high-performing sales team. Key Responsibilities 1. Regional Sales & Business Growth Lead regional sales efforts to drive growth in diffused retail business. Expand geographical reach, targeting Tier 2 and Tier 3 cities across India. Establish new sales channels, particularly in Home Automation and Electric Vehicles (EVs). Achieve sales and profitability targets while maintaining financial health of the region. 2. Channel & POS Expansion Develop and strengthen channel partnerships, increasing Point of Sales (POS). Drive pull-through marketing initiatives, including electrician meets, retailer meets, and distributor engagement programs. Execute POS animations and demand generation activities to enhance brand visibility and sales conversion. 3. Team Leadership & Development Build, train, motivate, and manage a high-performing sales team. Lead a direct team of 10+ sales professionals and ~20 Feet-on-Street salespeople. Foster a retail-centric mindset within the team to drive sales excellence. 4. Sales Strategy & Execution Develop and implement strategic sales plans, ensuring end-to-end execution at the last mile. Carry out multiple connect programs throughout the year to enhance customer engagement and sales. Create, execute, and manage sales schemes and incentive programs to drive performance. 5. Stakeholder & Relationship Management Drive and manage distributors, key retailers, electricians, and influencers. Establish strong relationships with key stakeholders, ensuring alignment with business objectives. Ideal Candidate Profile Qualifications & Experience Bachelor s or Master s degree in Business, Marketing, or a related field. 10+ years of experience in retail sales, channel management, or distribution leadership. Strong experience in sales strategy, market expansion, and business development. Knowledge of the electrical, home automation, or energy management industry is a plus. Skills & Competencies Proven track record of leading and scaling retail businesses. Strong ability to develop and execute sales strategies for market expansion. Excellent team management and leadership skills. Ability to analyze market trends and implement data-driven decision-making. Financial acumen to manage sales budgets and ensure profitability. Excellent communication and stakeholder management skills. At Schneider Electric, we foster a culture of innovation, inclusion, and sustainability. We empower our employees to make an impact through automation, electrification, and digitization. If you are an impact-driven leader who thrives in a dynamic, high-growth retail environment, we invite you to be part of our journey to transform the future of energy management. Apply today and help us drive Schneider Electric to new heights in the retail segment!

Cineverse is seeking a dynamic and detail-oriented Business Development Coordinator to join our C360 advertising team. This internal-facing role is pivotal in driving the research, origination, and organization of business leads while ensuring the smooth operation of cross-functional workflows and stakeholder collaboration. The ideal candidate will excel in meeting lead management targets set, CRM configuration, data validation, and team support, contributing to the expansion and success of our advertising partnership initiatives. Key Responsibilities: Lead Origination & Research: To understand the basic business structure of Cineverse to identify and research potential global business opportunities for Cineverse s C360 advertising division. Generate, organize, and prioritize leads to align with business objectives and growth strategies. Meet set lead generation targets Conduct market research to identify potential partnerships across streaming platforms, channel,s and apps Managing back end for monitoring active deals CRM Management: Configure and maintain lead information within Zoho CRM to ensure accuracy and usability. Organize and validate data, ensuring stakeholders have real-time access to updated client leads and project status. Develop and refine processes for effective CRM utilization and reporting. Cross-Functional Collaboration: Collaborate with ad sales, ad operations, and other departments to align strategies and workflows. Communicate effectively with internal teams to ensure smooth project execution, client onboarding, and overall client satisfaction. Presentation Support: Contribute to the development of presentations, providing insights, data, and visual materials as required. Assist in the preparation of client-facing and internal pitch materials. . Qualifications: Education: Bachelor s degree in Business Administration, Marketing, Communications, or a related field. Equivalent work experience will be considered. Experience: 1-3 years in business development, lead generation, or related roles, within advertising or media industries. Familiarity with Zoho CRM or similar customer relationship management platforms. Proven experience managing or mentoring team members. Experience in OTT CTV ad space is a plus. 1-2 years of outbound sales experience is a plus. 1-2 years of client-facing roles is a plus. Prior experience working in US markets will be preferred Skills: Strong organizational and analytical skills with a meticulous eye for detail. Excellent verbal and written communication skills. Ability to collaborate across multiple departments and manage competing priorities. Proficiency in presentation tools such as PowerPoint or Google Slides. Attributes: Self-starter with a proactive approach to problem-solving and process improvement. Comfortable working in a fast-paced, evolving environment. Team-oriented with a commitment to fostering collaboration and shared success. Qualification : Bachelors degree in Business Administration, Marketing, Communications, or a related field. Equivalent work experience will be considered.

Job Title: Technical Business Analyst Location: Kolkata Job Description: We re looking for a Technical Business Analyst to join our team in Kolkata! This position involves writing proposals for client projects. The ideal candidate should have a Bachelor s degree in a relevant field and at least 2 years of prior experience in a similar role. Roles & Responsibilities: Must be technology savvy. Ability to act with integrity and appropriately respect and handle confidential information. Excellent English, communication, and interpersonal skills. A highly motivated individual who brings energy and has a great work ethic. Requirements: Minimum 2 years of industry experience. Bachelor's degree in a business-related field. Tech industry experience is a must. Experience with building proposals. Proficiency in Microsoft Office. Effective presentation skills. Understanding of budgeting. Familiarity with business-to-business relationships. Ability to accurately define project scope. Ability to create a detailed project analysis, outlining problems, opportunities, and solutions for a client. Experience with writing Agile user stories for eCommerce projects is a plus. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : Bachelor's Degree in a business related field.

Job Title: Software and Website Tester Location: Kolkata Job Description: We re looking for a Software and Website Tester in the Kolkata area! Applicants should be experienced with manual testing of web pages and have a Bachelor s Degree in a relevant field. Roles & Responsibilities: Excellent communication skills in English. Strong troubleshooting and problem-solving abilities. A self-motivated team player who brings energy and a strong work ethic. Ability to participate in international projects. Capable of managing multiple projects while meeting deadlines and maintaining quality results. Ability to adapt to new technologies and techniques when needed to meet project requirements. Requirements: At least 2 years of relevant experience. Prior experience working with eCommerce platforms or settings is preferred. A Bachelor s Degree in Computer Science, Information Technology, or a relevant field. Experience with automation testing software like Selenium is a bonus. Proven manual testing experience. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : A Bachelors Degree in Computer Science/Information Technology, or relevant field.

C++ Developer Senior Software Engineer Location: Kolkata Department: Engineering Experience: 4 6 years Employment Type: Full-time About Videonetics Videonetics is a global innovator in AI-powered video computing solutions, delivering intelligent video management, analytics, and security systems across industries. Our mission is to make the world smarter and safer through cutting-edge technology. Who You ll Work With You will join the core engineering team, developing high-performance, scalable systems for video surveillance, video analytics, and platform services. Collaborating with system architects, media pipeline developers, and AI engineers, you will design advanced C++ modules optimized for x64 architectures, integrating GPU and CPU acceleration. What You ll Do Design and implement high-performance C++ modules for video capture, streaming, encoding, and decoding. Develop optimized components for real-time analytics, computer vision, and media pipeline control. Work with hardware acceleration (GPU, Intel OpenVINO, CUDA) and low-level system APIs. Participate in performance tuning, multithreaded development, and debugging across platforms. Collaborate on integration with AI models, media servers, and video storage subsystems. Key Responsibilities Develop and maintain C++ code for core video surveillance and analytics systems. Implement support for video streaming protocols (RTSP, RTP, RTMP) and codecs (H.264, H.265, MJPEG). Optimize video I/O, buffering, synchronization, and hardware acceleration. Work on multi-platform deployment (Linux, Windows) using modern CMake and cross-compilation toolchains. Handle system-level diagnostics, memory management, and crash recovery. Participate in peer code reviews and maintain coding standards and documentation. 4 6 years of hands-on experience in modern C++ (C++11/14/17). Strong background in multithreading, STL, and system programming. Experience with GStreamer, FFmpeg, OpenCV, or custom media pipelines. Proficiency with debugging tools such as GDB, Valgrind, and profilers. Familiarity with GPU programming (CUDA/OpenCL) or Intel OpenVINO is a plus. Experience in cross-platform development, especially on Linux. Knowledge of IPC, socket programming, and real-time systems is desirable. Why Join Videonetics Work at the forefront of AI-driven video computing. Collaborate with top-tier partners and industry leaders. Competitive salary, performance incentives, and professional growth opportunities. Contribute to products that enhance safety, efficiency, and sustainability, making a meaningful impact. If you are passionate about building innovative, high-performance video computing products, join us and be part of Videonetics growth journey!

Java Developer Senior Software Engineer Location: Kolkata Department: Engineering Experience: 4 6 years Employment Type: Full-time About Videonetics Videonetics is a global leader in AI-powered video computing solutions, offering intelligent video management, analytics, and security systems across industries. Our mission is to make the world smarter and safer through cutting-edge technology. Learn more: | Who You ll Work With You ll join a collaborative engineering team focused on building scalable video management systems, integrating advanced video protocols and analytics, and delivering mission-critical applications used across smart cities, transportation, and enterprise security. What You ll Do Design, develop, and maintain robust backend systems for video management. Integrate multiple network protocols and handle large data streams in real time. Develop RESTful APIs and microservices using Spring Boot. Implement media streaming features using RTSP/RTP and integrate ONVIF-compliant devices. Develop socket-based communication modules for real-time systems. Optimize code for concurrency, memory usage, and performance in distributed environments. Troubleshoot and debug complex system-level issues in Linux environments. Collaborate with DevOps, QA, and product teams in an Agile/Scrum workflow. Strong experience in Java development, especially in multithreaded and networked applications. Solid understanding of Spring Boot, JPA/Hibernate, and RESTful APIs. Experience with MS SQL, MySQL, MongoDB, or similar relational and NoSQL databases. Hands-on experience with socket programming and media streaming protocols (RTSP, RTP). Strong knowledge of data structures, concurrency, and performance optimization. Experience in Linux-based development environments. Familiarity with version control systems (Git) and Agile/Scrum methodologies. Excellent problem-solving skills and ability to thrive in a fast-paced environment. Why Join Videonetics Be part of an innovative company at the forefront of AI-driven video computing. Opportunity to work with top-tier partners and industry leaders. Competitive salary, performance incentives, and professional growth opportunities. Contribute to products that enhance safety, efficiency, and sustainability, making a meaningful impact. If you are passionate about building innovative, high-performance backend systems, join us and be part of Videonetics growth journey!

Role: QA Analyst Experience: 3 7 Years Location: Kolkata Industry Type: Software Product Department: Engineering Software & QA Role Category: Quality Assurance & Testing Education: UG: B.Tech/B.E., B.Sc, or BCA in any specialization About the Role We are looking for a passionate and detail-oriented QA Analyst to join our Quality Assurance team. In this role, you will play a key part in ensuring the reliability and performance of our childcare management software through a combination of manual and automated testing. This is an exciting opportunity to work in a fast-paced environment, sharpen your technical skills, and contribute to the delivery of high-quality software solutions. Key Responsibilities Perform various types of testing including Functional, Regression, Acceptance, Smoke, and Exploratory testing Design and execute automated tests using Selenium/WebDriver Understand and work with relational databases; write and execute SQL queries Collaborate closely with developers, product managers, and other QA team members in an Agile development environment Ensure timely identification, documentation, and tracking of software defects Participate in continuous improvement of testing processes and contribute to QA best practices Perform manual testing where automation is not feasible (Bonus): Experience testing mobile applications (Android/iOS) is a strong advantage Required Skills & Qualifications 3 7 years of experience in software quality assurance Strong experience in automation testing with Selenium Good understanding of Agile methodologies Proficient in SQL with the ability to write and analyze queries Solid understanding of software development life cycle (SDLC) and testing methodologies Strong problem-solving skills and attention to detail Excellent written and verbal communication skills Ability to work independently and collaboratively in a team setting Knowledge of Java for automation scripting is desirable Opportunity to work on meaningful products with real-world impact A collaborative, innovation-driven work culture Exposure to the full product lifecycle Competitive compensation and growth opportunities If you're passionate about quality, automation, and continuous improvement and you're excited to be part of a dynamic and growing team we d love to hear from you! Qualification : B.Tech/B.E., B.Sc, or BCA in any specialization

Role: Junior MVC Developer Experience: 2 4 Years Location: Kolkata Industry Type: Software Product Department: Engineering Software & QA Role Category: Software Development Education: UG: B.Tech/B.E., BCA, or B.Sc in any specialization About the Role We are seeking a motivated Junior ASP.NET MVC Developer to join our growing development team. In this role, you will work on web-based SaaS solutions designed for afterschool programs. You'll be responsible for building and maintaining responsive web applications that function seamlessly across modern browsers and devices including desktops, tablets, and smartphones. This is an excellent opportunity for developers looking to expand their skill set and contribute to meaningful projects in a collaborative environment. Key Responsibilities Develop and maintain ASP.NET MVC and Web Form applications Collaborate with the team to design and implement web-based solutions Ensure cross-browser compatibility and responsive design for various devices Integrate and use RESTful APIs to enhance application features Write clean, maintainable, and well-documented code Troubleshoot and debug issues across front-end and back-end components Participate in code reviews and team discussions for continuous improvement Required Skills Experience with C# or VB.NET, ASP.NET MVC, and Web Forms Familiarity with Bootstrap, JavaScript, jQuery, and Vue.js for front-end development Working knowledge of MS SQL Server and ability to write basic SQL queries Understanding of RESTful APIs and their integration Good problem-solving skills and a strong desire to learn and grow Excellent team collaboration and communication skills Exposure to real-world SaaS product development A supportive environment that encourages learning and innovation Opportunity to work on full-stack web development projects Competitive compensation and career growth opportunities If you're passionate about building high-quality web applications and eager to grow in a fast-paced software product environment, we d love to hear from you! Qualification : B.Tech/B.E., BCA, or B.Sc in any specialization

Job Title: Sales Coordinator Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation and Above Preferred Industries: Stationery, FMCG About the Role We are seeking an organized and proactive Sales Coordinator who can effectively communicate, collaborate with clients and sales teams, and manage sales processes efficiently. The ideal candidate will ensure smooth operations by handling follow-ups, preparing reports, maintaining records, and resolving issues promptly to support overall sales performance and customer satisfaction. Key Responsibilities Maintain and update customer databases accurately. Track sales orders and manage related paperwork to ensure timely processing. Prepare sales reports and presentations for management and sales teams. Coordinate closely with sales teams to ensure smooth daily operations. Identify and resolve bottlenecks or issues in the sales process. Respond promptly and professionally to client inquiries and concerns. Build and maintain strong customer relationships to ensure satisfaction and loyalty. Stay adaptable to new sales trends, technologies, and market changes. Key Skills & Competencies Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in MS Office and CRM tools. Problem-solving mindset with attention to detail. Ability to work collaboratively with cross-functional teams. Customer-focused approach with patience and professionalism. Qualification : Graduation and Above

Job Title: Application Support Engineer Location: Kolkata Employment Type: Full-time Experience: 3+ years Salary: INR 6 - 10 LPA Notice Period: 30 Days Job Profile: Join a leading product-based MNC as an Application Support Engineer to monitor and manage functional support incidents for our production systems. You will be responsible for ensuring smooth operations, handling user queries, coordinating with development teams, and supporting release management. Key Responsibilities: Monitor and manage all functional support incidents, requests, and queries addressed to the Global Support Team in production Track alert emails and take timely action Follow defined process flows for incident and request management Handle user code registration requests and data provision tasks Perform primary analysis to respond to user queries and provide root cause analysis Liaise directly with users, development teams, and other stakeholders to resolve issues or gather information Coordinate release management activities, including tracking releases and data patches Send notifications to users regarding application restrictions during updates, maintenance, or program releases Maintain daily log sheets and ensure smooth shift hand-overs Document standard operating procedures and provide support during UAT and training sessions Adhere to process timelines and quality standards consistently Acquire and maintain knowledge of the international shipping industry and MOL-IT software applications, standards, and guidelines Perform additional tasks as assigned by superiors Preferred Skills & Qualifications: Bachelor s degree in Information Technology, Computer Science, or related field Minimum 3+ years of experience in functional application support Strong exposure to SQL and database query handling Excellent analytical and problem-solving skills Effective communication and coordination abilities Ability to work under pressure and manage multiple tasks simultaneously Qualification : Bachelors degree in Information Technology, Computer Science, or related field

Senior Solution Architect Location: Kolkata, India Experience: 6+ Years Employment Type: Full-time Role Overview: We are seeking a highly experienced Senior Solution Architect to lead the design and implementation of scalable, secure, and efficient architecture solutions. Based in Kolkata, you will work closely with stakeholders, product owners, and development teams to deliver innovative solutions that meet business needs and technical requirements. Your expertise will drive technical excellence, risk management, and continuous improvement throughout the project lifecycle. Key Responsibilities: 1. Requirements Analysis & Solution Design Analyze business and technical requirements to design scalable, secure, and reusable architecture solutions. Recommend optimal technology stacks and design patterns to ensure cost-effectiveness and scalability. Leverage reusable components and past experience to accelerate development timelines. Collaborate with stakeholders and teams to validate and refine requirements. Provide detailed architectural diagrams and effort estimations to support project planning. 2. Technical Leadership Mentor development teams by promoting best practices and fostering innovation. Guide technical decisions to align architecture with business objectives. Solve complex technical challenges with innovative, efficient solutions. Lead workshops, code reviews, and knowledge-sharing sessions to enhance team capabilities. Ensure compliance with development standards, performance metrics, and security best practices. 3. Risk Management Identify architectural and operational risks early and define mitigation strategies. Monitor system performance and scalability; address bottlenecks proactively. Implement disaster recovery and failover strategies for high availability. Assess third-party integrations and security threats, ensuring regulatory compliance. 4. Project Delivery Ensure adherence to architectural guidelines and coding standards during development. Conduct code reviews and optimize performance to maintain software quality. Implement security, compliance, and data privacy measures. Track code reuse and optimize development efficiency. Collaborate with QA, DevOps, and system admins for smooth deployment and monitoring. 5. Innovation & Continuous Improvement Stay abreast of emerging technologies, frameworks, and cloud-native solutions. Promote continuous learning and improvement culture within teams. Automate workflows, CI/CD pipelines, and infrastructure to boost reliability and efficiency. Identify opportunities to streamline development, improve performance, and enhance productivity. Required Skills & Experience: Technical Expertise: Frontend: React.js, Next.js (preferred), Vue.js Backend: Laravel, Express.js, Django (preferred) Mobile: React Native Databases: MySQL, PostgreSQL, MongoDB, Firebase Cloud: AWS, Azure, Google Cloud (GCP), Serverless Computing DevOps & CI/CD: Jenkins, GitHub Actions, Bitbucket Pipelines, Docker, Kubernetes, Terraform Security: OWASP practices, data encryption, access control Soft Skills: Strong analytical and problem-solving skills Excellent communication and stakeholder management abilities Collaborative mindset across development, product, and business teams Proven ability to lead multiple projects simultaneously while maintaining quality Preferred Qualifications: Bachelor s or Master s degree in Computer Science, Software Engineering, or related field Cloud certifications such as AWS Solutions Architect, Azure Architect, or Google Cloud Professional Architect Experience with enterprise architecture, microservices, and event-driven systems Familiarity with Agile/Scrum methodologies Qualification : Bachelors or Masters degree in Computer Science, Software Engineering, or related field

Senior Quality Analyst Automation Testing Location: Kolkata, India Experience: 6+ Years (with a strong focus on Automation Testing) Employment Type: Full-time Role Overview: We are looking for a detail-oriented and experienced Senior Quality Analyst to lead both manual and automated testing initiatives for our software products. Based in Kolkata, this role involves collaborating closely with development, product, and UX teams to ensure the delivery of high-quality, secure, and user-friendly applications. Key Responsibilities: Design, develop, and execute comprehensive test plans and test cases for functional, regression, performance, and security testing. Conduct manual and automated testing using industry-standard tools. Identify, document, and track defects using issue-tracking tools such as JIRA or Bugzilla. Provide detailed test coverage reports, defect analysis, and overall application quality insights. Collaborate with developers and product managers to understand business and technical requirements. Perform regression testing to validate that new code changes don t impact existing functionality. Execute performance testing to ensure system scalability and responsiveness. Assess and test for security flaws, including validation of data security and database integrity. Provide feedback and suggestions to improve UI, UX, and overall application performance. Continuously enhance test processes, methodologies, and automation frameworks. Stay current with the latest industry trends, testing tools, and best practices. Skills & Qualifications: Education: Bachelor s degree in Computer Science, Engineering, or a related field. Experience: At least 6 years of experience in software testing, with a strong emphasis on automation. Proficiency in test automation tools like Selenium, TestNG, JUnit, or equivalent. Solid understanding of SDLC and testing methodologies (Agile/Scrum experience is a plus). Hands-on experience with issue-tracking tools (e.g., JIRA, Bugzilla). Familiarity with performance testing tools and concepts. Knowledge of data security standards and practices. Strong analytical and problem-solving abilities. High attention to detail with excellent documentation and communication skills. Ability to work independently and collaboratively in a fast-paced environment. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.