CRM Systems Jobs in Gurgaon

Position: Assistant Manager Sales Administration and SCM (Healthcare) Location: Gurgaon Work Experience: 5-7 years Education: Diploma / B.E. in Electronics Job Purpose The Assistant Manager of Sales Administration and SCM (Healthcare) will be responsible for managing the administration of sales, order processing, distribution, and logistics in the healthcare sector, particularly with scientific equipment. This role involves coordination with various internal teams, communication with distributors and customers, and overseeing vendor relations and documentation. The individual will also collaborate with the Japan Head Office for order processing and delivery arrangements. Key Responsibilities Core Responsibilities At least 5 years of experience in sales administration, preferably in the scientific equipment market. Strong communication and writing skills for internal and external coordination. Team handling skills with the ability to collaborate effectively with Sales, Service & Application teams, Finance, Logistics, and other corporate departments. Manage customer and distributor communications related to order delivery, documentation, and any follow-up. Handle communication with the Japan Head Office for order processing, delivery arrangements, and other key logistical operations. Proficiency in order processing, government tender submission, GEM, payment follow-up, EMD & PBG processing. Knowledge of warranty, AMC, and CAMC obligations related to medical devices. Familiarity with GST, TDS, TCS, and financial reports. Expertise in SAP for order processing is mandatory, while knowledge of CRM (Customer Relationship Management) is preferred. Experience with distribution and shipping coordination for medical devices is preferable. Vendor & Documentation Management Vendor registration and obtaining multiple quotes for 3rd party item purchasing. Processing vendor purchase orders (PO) and invoices, ensuring timely payments. Managing invoicing, customs clearance, inland freight, and packing logistics. Prepare and manage vendor agreements and supplier contracts. Follow up on overdue payments and ensure collection of EMD and PBG. Reporting & Analysis Generate reports related to sales, backorders, order intake, pending payments, EMD & PBG tracking, vendor forms, pendency charts, and market data. Assist in sales planning by collaborating with Japanese expatriates to ensure seamless coordination across regions. Key Competencies & Skills Strong administration skills with experience in handling sales and supply chain management tasks. Ability to manage multiple stakeholders, both internally and externally, ensuring smooth operations across departments. Attention to detail in order processing, vendor management, and financial compliance. Problem-solving skills for efficient handling of customer issues and logistical challenges. Proficiency in SAP and working knowledge of CRM systems. Adaptability and willingness to learn new processes and tools. Desired Skills & Experience Experience in the healthcare or scientific equipment sector is preferred. Experience with vendor management, government tenders, and distribution processes for medical devices is a plus. Qualification : Diploma / B.E. in Electronics

Job Title: Software Support Executive Location: Gurugram Employment Type: Full-Time Experience Required: Fresher Salary: 1.92 LPA Position Overview: We are looking for a motivated and detail-oriented Software Support Executive to join our team in Gurugram. This is an excellent opportunity for fresh graduates who are eager to begin their career in IT support and customer service. Key Responsibilities: Provide first-level technical support to users for software-related queries Manage and resolve support tickets in a timely manner Troubleshoot and analyze issues related to software functionality and performance Escalate complex issues to the development or technical teams when necessary Document support interactions and solutions for future reference Communicate effectively with users to ensure clear understanding and resolution Required Skills: Basic knowledge of SQL for querying and troubleshooting Understanding of software ticketing systems and support workflows Good problem-solving and analytical skills Strong verbal and written communication Ability to learn quickly and work in a fast-paced environment Preferred: Internship or academic exposure to software support or SQL is a plus Familiarity with helpdesk tools like Jira, Freshdesk, or Zendesk

Job Title: Key Account Manager Location: Gurugram Employment Type: Full-Time Experience Required: 5+ Years Salary: 6 LPA Position Overview: We are looking for a proactive and results-driven Key Account Manager to manage and grow our strategic client relationships in Gurugram. The ideal candidate will have strong experience in key account management, business development, and client relationship management. Key Responsibilities: Manage and nurture relationships with key accounts to ensure client satisfaction and retention Identify growth opportunities within existing accounts and drive business development initiatives Act as the primary point of contact between clients and internal teams to ensure seamless service delivery Develop account strategies that align with client goals and company objectives Collaborate with sales and marketing teams to maximize account potential Monitor account performance and prepare regular reports for senior management Resolve client issues promptly to maintain strong business relationships Required Skills & Qualifications: Minimum 5 years of experience in key account management or related roles Proven track record in business development and client relationship management Excellent communication, negotiation, and interpersonal skills Strong analytical and problem-solving abilities Ability to work collaboratively across departments to meet client needs Proficient with CRM software and account management tools

Business Development Intern Location: Gurugram Experience: 0-1 Year Job Type: Internship Department: Marketing About Procol Procurement functions in over 80% of companies are still managed via email, Excel, and phone calls, leading to inefficiencies, delays, and cost leakages of up to 20%. Procol helps procurement teams move away from these legacy, manual processes to automated systems that are ~50% more efficient, twice as fast, and deliver 2-10% overall cost savings. Founded in 2018, Procol s secure procurement platform is trusted by many $1B+ global companies, managing over $5Bn in spend. Rated 4.9/5 on G2 and featured by Forbes, our team includes ex-Google New York, Zomato, and OYO professionals. We are backed by investors such as Blume Ventures, Peak XV Surge, Beenext, and Rainmatter. Job Description As a Business Development Intern, you will play a crucial role in identifying new leads and generating business opportunities. This is an excellent opportunity to gain hands-on experience in sales prospecting within a fast-growing startup. What You ll Do Identify potential customers and generate new business leads through various channels. Contact and qualify prospective customers. Set appointments and follow up on leads to nurture relationships. Prospect new customers through lead generation, trade shows, cold calling, and follow-up. Manage leads and sales activities using CRM software. Stay updated on market trends, competitors, and new product features. Attend networking events and trade shows to build relationships and generate leads. Collaborate with sales, marketing, and customer success teams to align strategies and share insights. What You ll Bring Hands-on experience or familiarity with sales prospecting techniques such as personalized outreach, cold emailing, and social media outreach. Excellent communication and interpersonal skills. Strong motivation to meet individual and team goals. Resilience and persistence, with the ability to bounce back from setbacks. Strong problem-solving skills and a proactive mindset. Ability to take ownership and work independently. Why You ll Love Procol Work at one of the fastest-growing startups with the potential to positively impact millions of people. Collaborate with dynamic, passionate peers who will challenge and support your growth. Gain meaningful ownership of a key part of our business while working directly with leadership. Competitive internship stipend and benefits.

Job Title: Computer Vision Researcher Diffusion Models (Generative AI) Location: Gurugram, India | Work Mode: Full-Time, Onsite (5 Days/Week) Experience: 2+ Years in Generative AI & Computer Vision Who We Are Driving the Future of Automotive AI At Spyne, we re revolutionizing how cars are marketed and sold through cutting-edge Generative AI. What began as a bold idea to automate automotive photography has evolved into a full-stack AI ecosystem that helps dealerships sell faster, smarter, and more visually. Backed by $16M Series A funding (Vertex Ventures, Accel, and more) Expanded into US & EU markets Launched industry-first AI-powered 360 imaging solutions 5x revenue growth in 15 months, targeting 3 4x more this year Pioneering GenAI-powered sourcing, pricing, and CRM for global dealerships Role Overview: Computer Vision Engineer Diffusion Models We re hiring a Computer Vision Researcher with deep expertise in Diffusion Models and Generative AI to push the boundaries of image generation, model fine-tuning, and real-world AI deployment. This is a hands-on research and development role where you will be working with state-of-the-art techniques like Stable Diffusion, ControlNet, and Hypernetworks to build powerful production-ready AI models. Key Responsibilities Fine-Tune Diffusion Models: Optimize diffusion-based architectures for enhanced image quality, realism, and controllability. Prompt Engineering & Output Control: Refine prompt-to-image pipelines using custom prompt engineering strategies. Image Quality Enhancement: Design post-processing and ranking systems to boost visual aesthetics and accuracy. Integrate Advanced AI Models: Combine diffusion models with GANs, Transformers, and other architectures to improve creative outputs. Production-Grade Deployment: Deploy models in scalable environments using Docker, Kubernetes, and cloud services. Cross-Functional Collaboration: Work with researchers, MLOps, and product teams to bring GenAI capabilities into customer-facing platforms. Innovate Continuously: Stay at the forefront of academic and applied AI trends to bring new ideas into Spyne s AI product stack. Ideal Candidate Profile Education & Background B.Tech / M.Tech / MS in Computer Science, AI, Data Science, or a related field 2+ years of experience in Computer Vision, Diffusion Models, and Generative AI Technical Expertise Strong understanding of diffusion models like Stable Diffusion and Denoising Diffusion Probabilistic Models (DDPMs) Hands-on experience with ControlNet, Hypernetworks, LoRA, or similar architectures Proficient in prompt engineering and guided image generation techniques Solid foundation in image processing, deep learning, and model optimization Experience with production AI deployment, including cloud infrastructure, CI/CD, and containerization tools (Docker, Kubernetes) Programming in Python, with experience using PyTorch, TensorFlow, and relevant libraries Soft Skills & Mindset Strong analytical and debugging skills able to troubleshoot models in research and production Excellent communication able to present complex ideas simply A team-first mindset collaborative, adaptable, and ownership-driven Comfortable in a fast-paced, office-first environment focused on innovation and rapid development At Spyne, we build careers, not just roles in an innovation-first, people-centric culture. Employee Benefits & Perks Comprehensive Health & Life Insurance Full coverage for employees and dependents (GMC, GPA, GTLI) Performance-Driven Growth Merit-based career path and ownership opportunities from Day 1 Learning & Development Access to LinkedIn Learning, internal mentorship, and real-world AI challenges Office-First Culture Real-time collaboration, hands-on problem-solving, and innovation that happens faster in person Equity for Top Talent Competitive salary with stock options for high performers If you re a Computer Vision expert passionate about diffusion models, AI research, and bringing GenAI to production, Spyne offers you the platform to build, lead, and grow in one of the fastest-growing AI verticals in the world. Apply Now to be part of Spyne s GenAI journey! Qualification : B.Tech / M.Tech / MS in Computer Science, AI, Data Science, or a related field

Job Title: Customer Success Manager Location: Gurugram, Haryana (Onsite) Experience: 3 5 Years | Type: Full-Time About Spyne At Spyne, we are transforming the automotive retail industry with cutting-edge Generative AI solutions. With over 52 million cars sold annually in the US alone, our AI-powered imaging platform enables dealerships and marketplaces to create studio-quality visuals boosting engagement, footfall, and ultimately, sales. We re on a mission to become the leading AI software provider for the used-car market. From acquisition to appraisal, listing, marketing, and CRM Spyne aims to power every stage of the automotive retail journey with intelligent automation. Backed by Accel Partners, Storm Ventures, and other top investors, our team in Gurugram is scaling fast across the US and Europe, building impactful solutions for over 150K dealerships. About the Role: Customer Success Manager We are looking for a Customer Success Manager (CSM) with a proven track record in SaaS client management to own relationships, retention, and success for our US and EU customers. You ll serve as a trusted advisor to mid-market clients ensuring they unlock the full value of our platform and remain long-term partners. If you're a relationship-builder, data-driven thinker, and problem-solver who thrives in fast-paced environments, this is your opportunity to make a global impact. Key Responsibilities Client Relationship Management Own and nurture long-term relationships with mid-market clients across North America and Europe Serve as the main point of contact for a portfolio of customers, driving satisfaction and value realization Conduct regular QBRs, performance reviews, and check-ins to ensure goal alignment Account Growth & Retention Monitor account health and identify churn risks early, deploying proactive measures Spot and execute upsell and cross-sell opportunities in collaboration with the Sales team Ensure a seamless customer experience across onboarding, support, and renewals Data-Driven Insights & Strategy Analyze usage data, customer behavior, and feedback to uncover opportunities for growth and improvement Run customer satisfaction surveys (e.g., NPS) and translate insights into actionable product or process improvements Advocate for customer needs in internal roadmap discussions with Product and Engineering teams Tools & Operational Excellence Manage customer data and communication effectively using CRM tools like Salesforce, HubSpot, or similar Maintain accurate account records, ensuring consistency, reporting accuracy, and informed decision-making Cross-Functional Collaboration Partner with Product, Marketing, Sales, and Support teams to drive customer adoption and satisfaction Act as the voice of the customer, influencing product features, improvements, and support processes What You ll Bring 3 5 years of experience in Customer Success or Account Management within a SaaS company Proven success in managing mid-market clients across US and European regions Strong command of CRM systems (e.g., Salesforce, HubSpot) and analytics tools Excellent written and verbal communication skills with a customer-first mindset Strong problem-solving skills and the ability to handle escalations with tact and professionalism Familiarity with data-driven decision-making and success metrics Comfortable working in US time zones as needed (Preferred) Knowledge of the automotive SaaS space or experience supporting independent dealerships Fast-growth stage startup backed by top-tier global investors Work with a young, passionate team (average age: 25 26) led by seasoned professionals Best-in-class gender diversity in the AI tech industry Transparent, inclusive, and employee-first culture with near-zero attrition Excellent health, leave, and compliance-friendly policies Huge opportunity to grow 10x+ in your career as we scale across global markets If you're ready to take ownership of global customer relationships and drive real impact in a hyper-growth company, we d love to hear from you. Apply now and let s drive the next wave of automotive innovation together.

Job Title: Product Designer II UI/UX Location: Gurugram, Haryana (Onsite, 5 days/week) Working Hours: 12 PM 9 PM IST Experience: 2 4 Years | Department: Product & Design Employment Type: Full-Time About Spyne At Spyne, we are transforming how cars are marketed and sold using the power of Generative AI. What began as a bold idea to automate automotive visuals has evolved into a full-stack AI-first automotive retail ecosystem. Backed by $16M in Series A funding from top investors like Vertex Ventures and Accel, we re rapidly expanding across US and EU markets with our industry-first AI products, including Studio AI and Retail AI. Over the past 15 months, we ve experienced 5X revenue growth, with ambitious plans to scale 3 4X more this year. Now, we re leading the next wave of GenAI innovation, building AI-powered tools for sourcing, pricing, 360 imaging, CRM, and Agentic AI for dealerships. About the Role: Product Designer (UI/UX) We re looking for a talented and passionate Product Designer II to join our dynamic Product & Design team. This role is perfect for someone who wants to blend design thinking with cutting-edge AI, AR, and VR technologies to create impactful, user-first experiences for our global automotive partners. You ll play a pivotal role in shaping intuitive digital products, owning the design process end-to-end, and influencing the future of automotive retail. What You ll Do Lead UI/UX Design: Design end-to-end user experiences with intuitive, accessible, and visually compelling interfaces. Build for Emerging Tech: Design for AI, AR, and VR integrations in products that push boundaries and redefine user engagement. Create & Iterate: Develop wireframes, user flows, high-fidelity prototypes, and final visual assets using tools like Figma. Collaborate Cross-Functionally: Work closely with Product Managers, Engineers, and Data Analysts to translate ideas into functional, user-centric solutions. Align Design with Business Goals: Ensure design strategy meets key product and user outcomes. Leverage Data for Design Decisions: Analyze user behavior, feedback, and market trends to iterate effectively. Contribute to Design Systems: Build, scale, and maintain reusable components and design guidelines. Stay Ahead of Trends: Continuously explore emerging tools, patterns, and technologies in design and AI. What You ll Bring Experience & Education Bachelor s degree in Design, Human-Computer Interaction, or a related field 2 4 years of hands-on UI/UX design experience, preferably in a B2B SaaS environment Technical Skills Proficiency in tools like Figma, Sketch, and Adobe Creative Suite Experience designing for AI or automation-driven products is a strong plus Knowledge of AR/VR design principles and ability to create user flows for immersive experiences Familiarity with component-based UI systems and responsive design Soft Skills Strong problem-solving and analytical mindset Excellent communication and collaboration skills across technical and non-technical teams Detail-oriented with a user-first approach to design Comfortable working in fast-paced, iterative, and agile teams At Spyne, we go beyond just offering a job we offer a chance to create real impact in a high-growth AI startup. What You ll Love: Performance-Driven Growth: High-impact role with rapid career progression Health & Life Insurance: Comprehensive GMC, GPA, and GTLI coverage Learning & Development: Access to LinkedIn Learning, mentorship, and AI-driven projects Office-First Culture: Collaborate, learn, and build alongside a high-energy team Diverse & Inclusive Environment: One of the best male-female ratios in AI tech Be Part of the Future of Automotive AI If you re passionate about designing next-gen digital experiences and want to be part of a fast-moving, innovation-driven team, we d love to hear from you. Apply now and help shape the visual future of automotive retail. Qualification : Bachelors degree in Design, Human-Computer Interaction, or a related field

Job Title: Business Development Representative (BDR) | Gurgaon, Haryana Location: Gurgaon, Haryana, India Job Type: Full-time Department: Demand Generation Reports To: Head of Demand Generation Marketing Company: Shipsy About Shipsy Shipsy is a global leader in the logistics technology space, providing cutting-edge SaaS solutions to streamline warehousing and transportation automation. Our innovative platform empowers businesses to optimize logistics, reduce costs, and enhance customer experiences across India, the Middle East, and Southeast Asia. With over 2 million shipments processed daily and approximately 10% of India's container trade tracked on our platform, we are at the forefront of transforming logistics. Backed by investors like Peak XV Partners, Infoedge, and A91 Partners, we are rapidly expanding, with over 280+ employees across offices in Gurgaon, Mumbai, Bangalore, and Dubai. At Shipsy, we foster a dynamic, fun, and collaborative work culture that supports growth, learning, and innovation. We pride ourselves on our diverse team of individuals from top institutes and global companies, contributing to an exciting environment full of opportunity. Role Overview: Business Development Representative (BDR) As a Business Development Representative (BDR) at Shipsy, you will play a pivotal role in driving new business opportunities by actively prospecting and engaging potential clients. Your outreach efforts will be key to expanding our customer base and generating interest in our revolutionary logistics platform. If you're passionate about sales and love the thrill of connecting with new clients, this is the role for you! Key Responsibilities Outbound Prospecting Initiate contact with potential clients through cold calls, emails, and social media outreach. Create compelling messages and engage prospects to drive interest in Shipsy s innovative solutions. Lead Qualification Qualify leads by understanding the specific needs of prospects and ensuring there s a strong fit between their requirements and Shipsy s offerings. Drive potential clients through the early stages of the sales funnel. Market Research Conduct market research to identify target industries, sectors, and potential clients that will benefit from Shipsy s logistics automation solutions. Analyze and segment markets to understand which businesses are ripe for Shipsy s services. Team Collaboration Collaborate with sales and marketing teams to align strategies, share insights, and drive a cohesive approach to lead generation and customer engagement. Participate in regular team meetings to discuss performance and strategy adjustments. CRM Management Track all interactions with prospects and leads in our CRM system to ensure follow-ups are timely and accurate. Manage pipeline and maintain accurate data reporting to measure performance and conversions. Performance Metrics Track and measure the success of outbound activities, sharing key wins and lessons learned with the team to continuously improve processes. Meet and exceed monthly, quarterly, and annual targets for lead generation and conversion. Continuous Improvement Stay updated on industry trends, emerging technologies, and best practices in sales development to constantly evolve your approach. Suggest and implement improvements to optimize outreach and lead generation strategies. Qualifications & Skills Bachelor s degree in Business, Marketing, or a related field (experience in a similar role is a plus). 2-3 years of experience in outbound sales, business development, or lead generation, preferably in a B2B environment. Strong communication skills with the ability to engage prospects and build relationships over the phone, email, and social media. Self-motivated and goal-oriented with a proven ability to meet and exceed targets. Proficiency in CRM tools (Salesforce, HubSpot, etc.) and the Microsoft Office Suite. Familiarity with sales automation tools is a plus. Ability to work in a dynamic, fast-paced environment, with a strong desire to contribute to a growing company. A positive attitude, an adventurous spirit, and a passion for sales and business development. Competitive salary with performance-based incentives to reward your hard work and achievements. Opportunities for career growth and professional development in a fast-paced, innovative company. A fun, collaborative, and inclusive workplace culture where your ideas are heard, and your success is celebrated. Access to learning resources and skill development programs to continue growing professionally. At Shipsy, you re not just taking on a job you re embarking on a career path that s full of learning, growth, and innovation. If you are a go-getter, passionate about sales, and eager to make a direct impact in a rapidly growing company, then we d love to hear from you! Qualification : Bachelors degree in Business, Marketing, or a related field (experience in a similar role is a plus).

Job Title: Product Solutions Associate - Technical Support Location: Gurgaon, India Job Type: Full-Time Experience Level: 2 - 4 Years About the Role We are seeking a motivated and detail-oriented Product Solutions Associate to join our dynamic team. In this role, you will be instrumental in supporting client relationships by providing technical expertise, understanding customer needs, and ensuring they maximize the value of our product solutions. You will collaborate with various internal teams to ensure a smooth onboarding process, address technical inquiries, and continuously improve customer satisfaction. Key Responsibilities 1. Support Strategic Account Plans Assist in gathering and analyzing customer data to understand their business requirements, technical landscapes, and objectives. Contribute to the development of account growth strategies by identifying potential areas for product adoption and expansion. Collaborate with product, sales, and customer success teams to deliver solutions that meet customer needs effectively. 2. Assist in Building and Managing Client Relationships Support building strong working relationships with technical stakeholders within client organizations. Communicate the technical value and capabilities of Tartan products to address customer challenges. Proactively identify and escalate technical concerns to appropriate teams to ensure positive customer experiences. 3. Contribute to Revenue Growth Assist in identifying growth opportunities within assigned accounts by understanding evolving needs and product usage. Support in preparing the technical aspects of proposals and presentations for upselling and cross-selling. Contribute insights to sales forecasts based on customer engagement and identified opportunities. 4. Serve as a Key Technical Contact Act as the primary technical point of contact for product managers and business stakeholders during onboarding. Engage regularly with assigned accounts to monitor product usage, technical integration, and overall engagement. Conduct regular technical check-ins (virtual or in-person) to understand satisfaction levels and identify opportunities for further adoption. 5. Support Pipeline Development Collaborate with events, partnerships, and marketing teams by providing technical insights for webinars, trade shows, and local partnerships. Assist in qualifying leads from a technical perspective, focusing on integration requirements and technical feasibility. 6. Contribute to Data Management Work with Sales Operations to ensure accurate and up-to-date technical information related to your accounts is maintained within the CRM system. Qualifications Bachelor's degree in a technical field (e.g., Computer Science, Engineering, Information Technology) or equivalent practical experience. Up to 3 years of experience in a technical customer-facing role, such as Technical Support, Solutions Engineering, or Technical Product Analysis, preferably with SaaS products. Familiarity with software product demonstrations and ability to explain technical concepts to both technical and non-technical audiences. Basic analytical skills to understand data related to product usage and customer engagement. Strong collaborative skills and ability to work effectively within a team environment. Proactive attitude with a willingness to learn and adapt to new technologies. Good written and verbal communication skills, with the ability to build rapport with technical contacts. Strong organizational and time-management skills. Basic understanding of B2B sales concepts and the importance of customer relationships. Familiarity with CRM systems is a plus. Exposure to or understanding of the Banking/Fintech industry is a plus. Flexible Benefits Stock Options: Every employee deserves a stake in the success of Tartan. Enjoy the benefits of stock options and be rewarded for the company s success. Health Insurance: Comprehensive health coverage for you and your family with a policy of INR 3 lakhs and personal accidental cover of INR 10 lakhs, plus other benefits. MacBook: You ll receive a MacBook to use for work, regardless of your role at Tartan. Career Growth: This is a great opportunity for you to grow your career in a technical support role with plenty of opportunities for learning and advancement. Work Environment: Thrive in a collaborative, innovative team where your contributions matter. Competitive Benefits: Get rewarded with stock options, health coverage, and all the tools you need to succeed. Apply Now to join Tartan as a Product Solutions Associate and become part of an innovative, customer-focused team. Qualification : Bachelor's degree in a technical field or equivalent practical experience.

Position Summary: Claims Inquiry Associate As a Claims Inquiry Associate, you will be responsible for efficiently and effectively handling incoming calls, emails, faxes, and requests from customers, providers, underwriters, and internal associates. You will resolve customer service issues, respond to inquiries, and provide information within targeted timeframes. This role requires maintaining confidentiality, adhering to business ethics, and meeting monthly performance objectives. Key Responsibilities: Customer Service Support: Respond to incoming calls, emails, faxes, and requests from customers, providers, underwriters, and internal associates. Perform follow-up calls to clients and providers to provide information and resolve service issues. Policy Interpretation: Interpret insurance policies and explain benefit coverage to customers regarding claims status, benefits, and other related matters. Payment Management: Process stop payments and re-issue cheques to ensure the customer or provider has received the correct payment. Administrative Tasks: Open shortcut cases, print daily reports, send forms, and update deferral codes to ensure quality control in claims processing. Qualifications and Education Requirements: Experience: A minimum of 6-12 months in a customer service-related role. Skills: Attention to detail and ability to multitask. Excellent verbal communication skills, particularly in handling phone and email communication with clients and colleagues. Ability to use initiative and independent judgment in solving customer issues. What We Offer: Personal and Professional Development: Opportunities for career growth with a wide variety of courses and development programs. Encouragement for international mobility and career progression in a global environment. Work-Life Balance: Flexible programs designed to improve work-life balance and provide peace of mind, ensuring your health and wellbeing are prioritized. Inclusive Culture: Allianz is a diverse and inclusive employer, committed to hiring individuals from all walks of life and backgrounds. We welcome applications from people regardless of ethnicity, age, gender, nationality, religion, disability, or sexual orientation. About Allianz Group: Allianz is one of the world s most trusted insurance and asset management companies. Our employees are integral to our success, and we care about your professional development and wellbeing. We foster a culture where everyone feels empowered to explore, grow, and shape a better future for our customers. Join us today. Let's care for tomorrow.

Job Posting Title: Experienced Business Analyst - Capital Markets & Compliance Job Profile: Lead Business Analyst - Derivatives & Financial Markets Job Description: We are looking for a seasoned Business Analyst with 8+ years of experience to join our team. The ideal candidate will have strong documentation and conceptualization skills and deep expertise in Capital Markets, especially in derivatives, OTC, and transaction reporting. The role involves collaborating closely with Compliance, Operations, and Technology teams to gather and document business requirements, conduct impact assessments, and drive improvements in reporting and exception management processes. You'll work with global teams to align on project execution and solution design. Experience in ecommerce platforms, API, and SDK integration is essential. Primary Skills: Expertise in Capital Markets, OTC Derivatives, and transaction reporting Strong knowledge of ecommerce platforms, APIs, SDKs, and integration 8+ years of Business Analyst experience Strong analytical and problem-solving skills Excellent communication and documentation skills Experience with multi-system/application integration Secondary Skills: Knowledge in Foreign Exchange or Investment Banking Familiarity with Java technologies is a plus Experience in end-to-end platform implementations and application management Diversity & Inclusion Statement: Synechron celebrates Diversity & Inclusion as key pillars of our culture. We are an equal-opportunity employer, committed to creating an inclusive environment. We encourage applicants from diverse backgrounds to apply and are dedicated to fostering a work culture that promotes equality, diversity, and respect for all. About Synechron: Synechron is a global leader in technology and consulting services, specializing in financial services. We offer flexible work arrangements, mentorship programs, and continuous development opportunities for all employees.

BlackRock - Microsoft Dynamics Engineer About the Team The Dynamics Solution Center team s mission is to create best-in-class experiences for our business users by providing a reliable and effective service in developing and supporting the use of the MS Dynamics platform. Role Overview We are looking for a Microsoft Dynamics Engineer to design, develop, and customize Microsoft Dynamics 365 for BlackRock s Sales and Service teams, and their partner teams. Primary Responsibilities Customization and Configuration: Assist in customizing and configuring Microsoft Dynamics 365 modules to meet business requirements. Help develop and maintain custom entities, workflows, and business rules. Support the creation and modification of forms, views, and dashboards. Integration and Data Migration: Assist in integrating Microsoft Dynamics 365 with other systems (e.g., SharePoint, Power BI, Azure). Collaborate with Aladdin Engineering on integrations. Support data migration from legacy systems to Dynamics 365. Development and Extensions: Assist in developing extensions using Power Platform (PowerApps, Power Automate, Power BI). May need to write custom code (JavaScript, C#, .NET) to enhance functionality. Collaborate with senior developers on complex projects. Support and Troubleshooting: Provide technical support to end-users and help resolve issues related to Dynamics 365. Assist in debugging and troubleshooting system errors and performance bottlenecks. Collaboration and Documentation: Work closely with business analysts, project managers, and stakeholders to gather requirements. Help document technical specifications, solution designs, and code changes. Essential Skills / Experience Minimum of 2+ years experience in a technical role and 1+ years experience with Dynamics 365 and/or Power Platform engineering. Basic technical skills covering Power Automate & Power Apps. Experience in customization and configuration is a plus. Familiarity with building and deploying solutions in Microsoft Dynamics and the Power Platform. Basic understanding of D365 Sales and Customer Services applications. Understanding or experience in writing code in JavaScript, C#, or .NET is a benefit. Good written and verbal communication skills and the ability to gain buy-in from a non-technical audience at varying degrees of seniority. Positive attitude and resilience, with strong problem-solving skills. Ability to work effectively with cross-functional teams. Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our Hybrid Work Model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.

About the Role We are looking for a talented Functional Analyst to support the implementation of our Salesforce Revenue Cloud solutions. This role offers a unique opportunity to work closely with clients and internal teams, playing a critical role in ensuring our Salesforce platforms align with business requirements and best practices. Your expertise will help streamline processes, enable seamless integrations, and enhance the customer experience. Key Responsibilities Collaborate closely with internal teams and clients to gather and understand business requirements related to Salesforce Revenue Cloud, translating them into effective solutions. Peer review designs delivered by System Integrators, ensuring solutions for Salesforce CPQ (Configure, Price, Quote) and Billing align with dunnhumby s requirements and Salesforce best practices. Customize and configure Salesforce applications to support Revenue Cloud processes, ensuring scalability and usability. Develop and execute data migration strategies when needed, ensuring accurate and efficient data transfer. Integrate Salesforce CPQ with external systems such as CRM, ERP, and payment gateways, ensuring data consistency across platforms. Implement automation through workflows, process builders, and approval processes to streamline quote generation, pricing, and approvals. Stay up to date with the latest Salesforce Revenue Cloud features, updates, and best practices to continuously improve processes and solutions. Provide technical guidance and mentorship to junior team members. Troubleshoot and resolve technical issues related to Salesforce Revenue Cloud implementation. Skills & Experience Required Salesforce Certified, with proven experience in Salesforce Revenue Cloud (CPQ & Billing). Minimum of two end-to-end Salesforce Revenue Cloud implementations. Experience integrating Salesforce CPQ with ERP systems and other enterprise platforms. Strong knowledge of Salesforce configuration, customization, and automation tools (Workflows, Process Builder, Approval Processes). Solid understanding of data migration processes within Salesforce environments. Familiarity with best practices in data consistency, security, and compliance within Salesforce. Strong problem-solving skills, with the ability to diagnose issues quickly and provide effective solutions. Excellent communication and collaboration skills, with the ability to work effectively with both technical teams and business stakeholders. Ability to work in agile environments, balancing priorities between technical delivery and business requirements. What You Can Expect from Us At dunnhumby, we go beyond traditional expectations to create a rewarding and flexible working environment. Competitive compensation and benefits package. Flexible working hours, including your birthday off. Opportunities to work with cutting-edge technologies and global clients. A collaborative, innovative culture that encourages experimentation and continuous learning. A strong commitment to diversity, equity, and inclusion, supported by employee networks like dh Gender Equality Network, dh Proud, dh Family, dh One, and dh Thrive. Flexible Working at dunnhumby We recognize the importance of work-life balance and are committed to providing flexible working arrangements wherever possible. If flexible working is important to you, please discuss this with your recruiter during the hiring process we are open to exploring agile working options to help you thrive both professionally and personally.

Job Title: Marketing Manager - India & Emerging Asia Location: Gurgaon, India Primary Objective The Marketing Manager - India & Emerging Asia will be responsible for driving the growth of Abbott s Cardiometabolics portfolio across India and Emerging Asia. This will be achieved through strategic market planning, customer engagement, and lead generation in close collaboration with sales leadership and commercial teams. The role requires building strong relationships across the healthcare ecosystem, including HCPs, payors, pharmaceutical companies, NGOs, and other strategic business partners to identify and fulfill market needs using Abbott s innovative technologies and solutions. Key Indicators of Success Year-on-year growth in sales and market share for key products such as HbA1C, CRP, ACR, and Afinion across the region. Creation of effective user communities comprising healthcare professionals (HCPs), payors, and strategic business partners to drive testing uptake, enhance POC awareness, and increase Abbott s footprint. Development and deployment of economic evidence to support geographic reimbursement expansion. Expansion of Afinion s customer base within targeted segments across the region. Key Responsibilities Market & Competitive Analysis: Analyze local point-of-care market dynamics, customer behaviors, reimbursement landscapes, and competitor strategies. Develop and execute a detailed annual strategic business plan tailored to the market needs of each country. Business Reporting & Forecasting: Provide accurate local forecasts, business reports, and market intelligence to regional and divisional management on a timely basis. KOL & Stakeholder Management: Build relationships with key opinion leaders to influence the market and advocate for favorable reimbursement policies that drive Abbott product adoption. Competitor Monitoring: Continuously monitor competitor activities and market shifts, ensuring Abbott maintains a competitive advantage in product positioning and customer value. Product Launches & Strategic Programs: Plan and execute effective product launches, ensuring alignment with global and regional strategies to achieve sales and profit targets. Event Participation & Internal Communication: Organize and participate in conferences, workshops, and scientific events. Regularly share market updates (including competitor product insights) with internal teams. Core Competencies & Skills Strong knowledge of the medical devices industry and current market trends. Expertise in business planning and project management. Analytical, creative thinker, with strong operational marketing skills. Deep understanding of point-of-care diagnostics, clinical workflows, and healthcare systems across the region. Awareness of international sales environments, particularly in Europe, Asia, Latin America, Canada, and the Middle East. Proven ability to lead through vision and values, with strong people management and coaching skills. Strong communication, influencing, and relationship-building abilities. Results-oriented with a performance-driven mindset. Creative problem-solving with change management capability. Qualifications Education: Bachelor's degree in Science or Business-related field (mandatory). MBA or Master s degree in Science, Business, or related field (preferred). Experience: Minimum 5 years experience in sales and marketing within the medical devices industry. Experience working in multinational companies is essential. Exposure to diagnostic and point-of-care products is highly desirable. Languages: Fluency in English is mandatory. Knowledge of local languages within the cluster is a plus. Travel: Willingness to travel approximately 20-30% across the region. Abbott is a global healthcare leader, committed to helping people live their best lives through innovation. With a leading Cardiometabolics portfolio, we are dedicated to empowering healthcare providers with accurate, rapid diagnostics to improve patient outcomes. Join us and help shape the future of healthcare. Qualification : Bachelor's degree in Science or Business-related field (mandatory).MBA or Masters degree in Science, Business, or related field (preferred).

Job Title: Customer Contact Comms Associate Location: Gurgaon Qualifications: BBA, BCom, or Any Graduation Experience Required: 1 to 3 Years Language Requirement: English Proficient About Accenture Accenture is a global professional services company with expertise in digital, cloud, and security. With 699,000+ employees across 120+ countries, we provide Strategy & Consulting, Technology & Operations, and Accenture Song services leveraging innovation to drive transformation. Visit us at www.accenture.com Role Overview As a Customer Contact Comms Associate, you will be part of Accenture s Finance Operations vertical, responsible for Service Desk Voice Support. Your role includes handling customer queries, resolving disputes, and ensuring smooth service desk operations through voice-based interactions. This is a help desk role requiring ticket resolution, issue diagnosis, and troubleshooting customer incidents. Key Responsibilities Customer Support & Issue Resolution Handle voice-based service desk operations, responding to customer queries. Manage ticketing system to log, track, and resolve issues efficiently. Troubleshoot customer incidents and coordinate with relevant teams for resolution. Ensure SLAs are met while resolving customer queries. Dispute Resolution Investigate and resolve customer disputes related to invoices, payments, and credit notes. Work with internal teams (Sales, Customer Service, Accounts Receivable) to resolve issues. Maintain accurate documentation of dispute cases. Customer Communication Act as the primary point of contact for customer disputes and inquiries. Provide timely updates on dispute status and resolution. Escalate complex disputes to appropriate levels when needed. Skills & Attributes: Adaptability & Flexibility Handle changing priorities. Problem-Solving Skills Analyze issues and find effective solutions. Attention to Detail Ensure accuracy in dispute resolution and documentation. Ability to Perform Under Pressure Manage multiple queries efficiently. Strong Client Relationship Skills Maintain professionalism and customer focus. Work Environment & Scope Work Type: Individual contributor within a team. Decision Impact: Affects own work with moderate guidance from supervisors. Reporting Structure: Reports to direct supervisors and collaborates with cross-functional teams. Shift Requirement: Rotational shifts may be required. Work in a fast-paced global environment with career growth opportunities. Gain experience in customer service, dispute resolution, and service desk operations. Collaborate with top professionals and enhance your problem-solving skills. Qualification : BBA, BCom, or Any Graduation

Sales Commissions Analyst Company Overview MongoDB s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database, available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 175,000 new developers signing up every month, leading organizations such as Samsung and Toyota trust MongoDB to build next-generation, AI-powered applications. Role Overview MongoDB continues to experience rapid growth, making this an exciting opportunity to contribute to a dynamic and expanding company. We are looking for a Sales Commissions Analyst who is passionate about implementing process improvements and ensuring accuracy in the administration of our Global Sales Incentive Plans. This role will work closely with Sales, Sales Operations, Sales Analytics, Deal Desk, Business Systems, Finance, Accounting, and HR to enhance commission processes and systems for MongoDB s next stage of growth. Shift Timings: 6:00 PM - 2:00 AM (Night Shift) Cab facility will be provided. Location: We are looking to speak to candidates based in our Gurgaon office for our hybrid working model. Responsibilities Administer MongoDB s Global Sales Compensation Plan in Xactly Incent, ensuring accurate electronic distribution and acceptance tracking. Perform commission calculations to ensure timely and accurate payments, aligned with company policies and compliance. Partner with Sales Operations and Sales Finance to deploy annual compensation plans worldwide on schedule. Identify and implement efficiency improvements within the commissions process and workflows. Support the design, implementation, and testing of sales compensation plans, policies, and process changes throughout the year. Provide quality support to sales teams and resolve commission-related queries and exceptions in a timely manner. Collaborate with Business Systems and other teams to scale the commissions process and systems in line with company growth. Conduct training for new and existing sales representatives and management on Xactly software and commission processes. Work with HR and Sales Operations to track sales employee data changes, including new hires, terminations, promotions, and retroactive adjustments. Prepare and post monthly sales commission and bonus accruals and payments. Assist with ad hoc data gathering, reporting, analysis, and other projects. Maintain and develop written process documentation to effectively manage all compensation-related activities. Experience & Skills Minimum 2 years of experience in Sales Commissions or a relevant area. Experience in a publicly traded technology company is preferred. Strong understanding of sales compensation processes, business acumen, and key concepts. Experience administering complex Incentive Plans. Proficiency with Microsoft Excel, Google Sheets, Advanced Formulas & Functions. Hands-on experience with Xactly Incent & Analytics or a similar commissions/reporting tool. Familiarity with Salesforce.com, NetSuite, SuccessFactors, ZenDesk, Smartsheet, and Tableau is a plus. Strong interpersonal and communication skills, with the ability to collaborate across multiple departments. Ability to manage multiple projects and meet deadlines efficiently. Personal Attributes Highly detail-oriented with strong organizational and time management skills. Excellent verbal and written communication skills. Self-motivated with the ability to work independently and take initiative. Critical thinker who identifies problems, suggests improvements, and implements solutions. At MongoDB, we are committed to fostering a supportive and enriching culture for all employees. We offer a range of benefits, including employee affinity groups, fertility assistance, and generous parental leave policies, ensuring that we support employees both professionally and personally. Learn more about what it s like to work at MongoDB and make a meaningful impact on the world! Equal Opportunity & Accommodations MongoDB is an equal opportunities employer. We are committed to providing necessary accommodations for individuals with disabilities throughout our application and interview process. If you require an accommodation, please inform your recruiter.

Introduction We are a tech-driven company passionate about delivering exceptional customer experiences. Our team ensures seamless support, efficient logistics, and top-notch device management. Join us in a dynamic environment that values innovation, dedication, and proactive problem-solving. You will manage inventory, prepare devices, ensure accurate shipping and documentation, and provide technical support and repairs. Your ability to multitask, solve problems efficiently, and deliver exceptional service will drive operational success and customer satisfaction. Your Job Responsibilities Logistics Operations Handle incoming stock, maintain accurate records, and ensure proper storage. Assess, clean, and prepare devices for reuse or repair to ensure "out-of-the-box" quality. Pack items securely, label them for shipping, and maintain precise records of transactions. Conduct regular inventory checks to ensure accuracy and accountability. Quickly report missing, lost, or damaged items to supervisors. IT Support and Repairs Provide empathetic, personalized assistance via phone, email, and chat for device-related issues (e.g., laptops, smartphones). Diagnose and resolve technical problems efficiently, escalating complex issues when necessary. Perform hardware repairs, including replacing screens, batteries, and other components. Manage software installations, updates, and troubleshooting. Liaise with external vendors when necessary. Ensure all repairs meet company standards through rigorous testing. Identify recurring issues, update knowledge bases, and suggest device and application improvements. Work with colleagues to ensure consistent, high-quality user experiences and brainstorm solutions. Share user insights with product teams and participate in training to stay updated on product features and industry trends. Mobile Device Management (MDM) Demonstrate working knowledge of MDM solutions like Hexnode, Jamf, or similar tools. Configure, enroll, and manage devices through MDM platforms. Implement and manage security and compliance policies via MDM systems. Resolve device-specific issues related to MDM configurations. Skills, Knowledge, and Expertise Essential Skills Experience in logistics, inventory management, and IT support. Working knowledge of Mobile Device Management (MDM) solutions like Hexnode, Jamf, or similar platforms. Strong organizational skills and attention to detail. Knowledge of laptop hardware/software, remote troubleshooting, and device repair. Familiarity with shipping, receiving, and inventory tracking processes. Exceptional communication skills to guide users and explain technical concepts clearly. Ability to speak and communicate effectively in English and Hindi (additional languages are a bonus). Technical Proficiency Experience with Google Suite, CRM, and support ticketing systems. Familiarity with various operating systems (Windows, macOS, iOS, Android). Ability to create shipping labels, manage inventory, and perform cycle counts. Preferred Qualifications Certifications in technical support, logistics, or relevant technology areas. Certifications in Apple IT Support or Microsoft IT Support Specialist are desirable. Experience with device management tools like Apple Business Manager and MDM solutions like Hexnode or Jamf. Prior experience working at laptop/desktop repair centers, with experience in chip-level repairs. Personality Needs Accountable and responsible for support and regular operations. Diligent and detailed with case documentation. Ability to speak up and highlight gaps in the process. Resourceful and solution-focused. This combined role offers a unique opportunity to apply logistics expertise, MDM knowledge, and technical support skills in a fast-paced, customer-focused organization. If you re organized, tech-savvy, and dedicated to delivering outstanding service, we d love to hear from you! We re a people-first company where AI and innovation meet purpose. Guided by values of Openness, Enthusiasm, and Kindness, we invest in your growth and well-being, embracing flexibility, continuous learning, and inclusivity. Benefits: Remote work and flexibility: Customize your schedule. Comprehensive leave policy: 52 weekends, 40 days of consolidated leave, plus special leaves. Inclusive, supportive culture: Diversity and equal opportunities at the core. Medical insurance for you and your family. Professional coaching and mentorship opportunities.

Description We re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good you ve come to the right place The Senior AP is responsible for selling the full portfolio of Success Cloud offerings to designated accounts. The AP must be a strategic thinker with exceptional enterprise, commercial, and cross-functional skills, demonstrate high energy, and have strong sales management experience. The AP is responsible for earning the right to be a trusted advisor to the customer, with the primary goal of helping customers generate significant business value from their Salesforce investment. This individual will be expected to understand and manage our customers throughout their lifecycle, driving adoption through sales activity for new and existing customers; this will include pipeline generation and delivering sales presentations to C-level clients. The primary measurement of success for this role will be YOY growth in overall services bookings and revenue. Responsibilities: Exceed CSG Success Cloud growth and bookings, ensure organizational health and customer satisfaction goals as a regional leader Utilize industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes Engage customers, especially C-Level, using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment in the Salesforce Platform Develop and manage a territory plan and a personalized account plan for each customer, which aligns with their business goals. Forecast accurately and timely, build a pipeline and progress opportunities to deliver Success Cloud YOY revenue growth Form a strong relationship with the License Sales organization and regional Alliances/Partner organizations that are instrumental to success Be a recognized role model for collaboration, leadership and overall business results Preferred Qualifications & Skills: 15+ years of consultative sales experience with a proven record of consistently exceeding quota Of which, 5+ years experience selling and/or delivering professional services for a strategic consulting firm or large scale system integrator Demonstrated ability to develop and maintain C-level relationships where you are recognized as a trusted advisor Experience growing accounts with large and complex pursuits ($M+) Highly collaborative and excels in a complex, matrixed environment Team player with strong interpersonal skills Ability to thrive in a fast-paced, unpredictable environment

Position Title: Global Services Group (GSG) MIS & Analytics Analyst Functional Overview: The Global Services Group (GSG) delivers exceptional customer care, handling key functions such as Credit, Collections, and Fraud Services for our Cardmembers, Merchants, and Commercial Clients globally. Within GSG, the Late-Stage MIS & Analytics team plays a pivotal role in supporting executive leadership with comprehensive data insights, performance tracking, and business intelligence to drive key operational decisions. What You'll Do: MIS & Analytical Support: Provide in-depth MI and analytical support to executive leadership, focusing on key operations metrics across all Servicing functions within GSG. MIS Maintenance & Issue Resolution: Ensure the smooth operation of existing MIS systems, identify any data deficiencies promptly, and collaborate with relevant teams to resolve issues. Leadership Reporting & Insights: Understand and translate leadership's analytical and reporting needs into effective, user-friendly solutions that enhance decision-making. Industry Trends & Methodologies: Stay updated with the latest industry trends in analytics and emerging technologies, continuously improving reporting processes and methodologies. Required Qualifications: Technical Proficiency: Strong expertise in Hive, SQL, Big Query, Python, and statistical packages, with a solid understanding of Big Data ecosystems. Data Visualization: Proficient in using Tableau and Power BI to create impactful data visualizations. Communication & Relationship Management: Excellent communication skills with the ability to build strong relationships and collaborate effectively with leadership and cross-functional teams. Multitasking & Flexibility: Ability to manage multiple projects simultaneously, work under tight deadlines, and adapt to changing priorities. Analytical Mindset: Strong background in quantitative business analytics, with a creative and conceptual approach to solving business problems. Project Management Skills: Ability to manage projects effectively, translating business requirements into actionable insights and driving successful outcomes. Benefits & Perks: Competitive Compensation: Base salary and bonus incentives. Health & Wellness Support: Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location). Access to on-site wellness centers (where applicable). Work-Life Balance: Flexible working arrangements, including hybrid, onsite, or virtual roles, depending on business needs. Parental Leave: Generous paid parental leave policies (depending on location). Career Development: Opportunities for continuous learning, career development, and training. Mental Health Support: Access to free, confidential counseling support through the Healthy Minds program. Why American Express? American Express is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We offer a culture where everyone is seen, heard, and valued. Employment decisions are made based on merit, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

About the role: The Sales Business Analyst role is responsible for providing timely reporting and insight on the regional sales data and activities. Directly supporting a dedicated sales region and leadership team you will drive the development and implementation of our sales analytics and data strategy, while identifying trends and recommend solutions or processes to enable sales effectiveness. Our goal is to increase our analytical capabilities and drive actionable insight against our Sales business priorities. What you will do: Act as a strategic partner to our senior sales leaders while becoming an expert on the assigned regions performance, key metrics and top initiatives. Become a subject matter expert across our online tools, reports and dashboards. Providing training and support to ensure sales understanding and best practice adherence. Provide proactive, timely and actionable analytics, with a focus on improving sales productivity highlighting trends and other key indicators across the sales region. Manage month and quarter end processes ensuing all business is transacted and accurate. Communicate sales processes, operational updates and best practices within the region, play an active role in Ops reviews & team meetings presenting key findings. Enhance our capability to analyze and make sense of large data sets, presenting findings in a visually appealing manner that tells a data driven story to drive decision making. Design, Develop and support various daily, weekly, monthly reporting. Driving best practice sharing across the SBA team and each sales region. What you will need: Bachelor s degree is required; Masters or advanced degree a plus 4+ years of working experience, preferable working in data analytics and visualization, business intelligence, or analytical consulting. Exceptional Excel, PowerPoint skills Proficiency in data visualization tools (e.g. Tableau, Power Bi) Attention to detail & accuracy Strong communication and presentation skills Experience and aptitude to work with different data sources with strong analytical skills and experience. Ability to solve complex problems and successfully manage ambiguity and unexpected change Comfortable to partner, influence and build a trust-based, value-added relationships with senior sales leaders Excellent oral and written communication skills Outstanding organizational skills with the ability to multitask, prioritize and meet deadlines. Ability to work independently and with little direction, a self-starter. What you will get: Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) Collaborative, team-oriented culture that embraces diversity. Professional development and unlimited growth opportunities. Qualification : Bachelors degree is required; Masters or advanced degree a plus