CRM Systems Jobs in Noida

Market Manager Location: Noida Experience: 2 4 years About the Role We are looking for a dynamic and results-driven Market Manager to lead business development initiatives in the Hotel and Travel industry. You will be responsible for expanding our supplier network, building long-term partnerships, and driving revenue growth in your assigned region. Key Responsibilities Identify target markets and hotel products that align with our growth strategy. Acquire and onboard new hotel and travel partners to expand our regional footprint. Generate leads, conduct cold calls, and build a strong sales pipeline. Develop and maintain supplier relationships, including contract negotiations and credit arrangements. Train hotel partners on our extranet system and wholesale processes. Conduct site visits, analyze production reports, and provide performance feedback. Collaborate with cross-functional teams on lodging initiatives (e.g., direct connect, corporate travel). Represent the company at industry events, travel shows, and tourism board meetings. Monitor competitive landscape understand pricing, positioning, and technology of key players. Drive supplier engagement by optimizing rates and inventory through our extranet. Regular travel within the region is required. Requirements 2 4 years of experience in Hotel, Travel, or Hospitality industries (Front Desk experience is a plus). Strong sales acumen with a consultative selling approach. Excellent communication, negotiation, and presentation skills. Strong analytical mindset and proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Self-starter with the ability to work independently and thrive in a fast-paced, startup-like environment. Passionate about travel and technology, with a customer-first mindset. Willingness to travel frequently within the assigned market. Preferred Attributes Smart, resourceful, and target-oriented. Positive attitude with strong interpersonal skills. Comfortable working with cross-functional teams and external partners. Experience with CRM systems or booking platforms is a plus. If you're passionate about travel, tech-savvy, and ready to build strong market relationships we want to hear from you!

Account Manager Location: Noida Experience: 2 4 years Role Overview We are seeking a proactive and customer-focused Account Manager to manage end-to-end client relationships and ensure maximum satisfaction and value delivery throughout the customer lifecycle. You will be the primary point of contact, supporting clients to achieve optimal results with our Hotelogix services. Key Responsibilities Own the entire client relationship from contract signing through account setup, training, go-live, and ongoing support. Conduct customer training sessions, refresher programs, and assist during the onboarding and go-live phases. Monitor customer usage and performance to identify opportunities for increased engagement and ROI. Proactively reach out to customers to provide business support and ensure their success with our services. Escalate customer concerns or potential risks to the Head of Global Support promptly. Build and nurture win-win relationships with new and existing clients. Coordinate with customers on renewals, payments, and contractual matters. Participate in regular account reviews with senior management to discuss service issues, revenue, profitability, and action plans. Maintain and adhere to internally defined SLA targets and contribute to process improvement initiatives. Adapt quickly to new technologies, processes, and organizational changes. Skills & Requirements Minimum Graduate with 2+ years experience in customer support, service, or account management. Strong analytical, organizational, and interpersonal skills. Excellent communication abilities with a customer-centric mindset. Proficient in MS Word, Excel, PowerPoint, and Outlook. Ability to multitask and thrive in a fast-paced environment. Professional, get-it-done attitude with high work ethics. If you re passionate about building strong client relationships and delivering exceptional service we want to hear from you!

Position Title: Executive / Senior Executive Inside Sales (B2B) Location: Noida Employment Type: Full-Time About DPD Technologies At DPD Technologies, we are the creators of QueueBuster , a powerful Mobile POS solution built to serve businesses of all sizes from large-format retail chains to street-side kiosks. QueueBuster enables seamless management of billing, inventory, CRM, loyalty, and online orders through a single platform, anywhere and anytime. We foster a collaborative, flexible, and empowering work environment where innovation thrives and individuals grow. If you re passionate about sales and excited by the fast pace of a growing tech startup, you ll feel right at home with us. Role Overview We are seeking dynamic and driven Inside Sales Executives / Senior Executives to join our high-performing B2B sales team. In this role, you will be responsible for lead generation, client outreach, relationship management, and closing new business deals. You will be the first point of contact for potential clients and play a pivotal role in driving our growth. Key Responsibilities Manage end-to-end inside sales cycle from lead generation to closing deals. Reach out to prospective B2B clients via cold calls, emails, and follow-ups to generate interest and qualify leads. Conduct introductory calls and product demos to understand client needs and position QueueBuster as the right solution. Consistently achieve or exceed daily outreach targets (120 150 calls/day). Maintain detailed and accurate records of interactions in the CRM/database. Build and nurture strong client relationships by providing an exceptional customer experience. Clearly communicate the product s value proposition and address objections confidently. Coordinate with cross-functional teams to ensure smooth onboarding and customer satisfaction. Go the extra mile to meet sales quotas, follow up on leads, and facilitate future sales opportunities. Required Qualifications & Experience Bachelor s degree in Business, Sales, Marketing, or a related field (MBA preferred). 2+ years of experience in Inside Sales, B2B Sales, or Business Development. Proven track record of lead generation, prospecting, and closing deals. Strong understanding of the sales process, from prospecting to negotiation and closure. Excellent verbal and written communication and presentation skills. Strong interpersonal skills and ability to build rapport quickly with clients. Highly target-driven, self-motivated, and results-oriented. Strong negotiation skills and a competitive, confident approach. Comfortable working in a fast-paced startup environment with a focus on execution. Who You Are A creative thinker with a growth mindset and strong problem-solving skills. A self-starter who thrives with minimal supervision. Able to manage time effectively and handle multiple priorities. Highly data-driven, with the ability to analyze and optimize performance. Eager to take on new challenges, learn continuously, and grow rapidly within the organization. Be a part of a rapidly growing SaaS product company with a national presence. Opportunity to work with cutting-edge technology and a passionate team. Great workplace culture that fosters learning, ownership, and innovation. Performance-driven incentives and opportunities for career growth. Qualification : Bachelors degree in Business, Sales, Marketing, or a related field (MBA preferred)

Position Title: Senior Frontend Engineer (ReactJS) Location: Noida Employment Type: Full-Time Experience: 4 7 Years Must-Have Skills: JavaScript, ReactJS, Next.js About QueueBuster (DPD Technologies) QueueBuster , a product of DPD Technologies, is a leading retail-tech platform transforming how businesses manage their day-to-day operations. Powering over 75,000+ merchants worldwide, QueueBuster delivers a full suite of POS solutions, including Billing, Inventory, Digital Khata (Ledger), CRM, Loyalty Programs, eStore Integration, and Detailed Reporting. Serving industries such as retail, F&B, electronics, and FMCG, we empower businesses of every size from large format stores to small kiosks to operate smarter and scale efficiently. At QueueBuster, we foster a culture of innovation, creativity, and collaboration. Join us to build the future of retail tech. Role Overview We are seeking a Senior Frontend Engineer with deep expertise in ReactJS and modern frontend technologies. You ll play a critical role in building intuitive, responsive, and scalable user interfaces that enhance the customer experience. You will work closely with product managers, designers, and backend developers to bring our vision to life delivering pixel-perfect, high-performance, and maintainable applications. Key Responsibilities Collaborate with cross-functional teams to define and implement UI/UX requirements. Build and maintain high-quality, reusable, and scalable components using React.js and Next.js. Develop features with performance and responsiveness in mind across various devices and browsers. Write clean, maintainable code and ensure component and unit testing using tools like Jest or Mocha. Debug issues, troubleshoot bugs, and proactively optimize application performance. Ensure adherence to best practices in frontend architecture, code quality, and design patterns. Participate in peer code reviews and contribute to improving development processes. Stay up to date with emerging technologies and frameworks, and bring fresh ideas to the team. Document features, processes, and workflows clearly and effectively. Required Skills & Qualifications Bachelor s degree in Computer Science, IT, or a related technical field. 4 7 years of experience in frontend web development with React.js. Strong command over JavaScript (ES6+), HTML5, CSS3, and DOM manipulation. Hands-on experience with React.js, Redux, Next.js, Flux, and Webpack. Familiarity with RESTful APIs and integration with frontend applications. Experience using frontend build tools such as Babel, NPM, Yarn, etc. Exposure to UI/UX design and translating wireframes into functional components. Proficiency in browser debugging tools and performance optimization. Experience with unit testing frameworks like Jest, Mocha, or similar. Good understanding of software development best practices, version control (e.g., Git), and Agile methodologies. Ability to convert complex business requirements into functional and efficient front-end features. Preferred Qualifications High ownership mindset and a proactive approach to problem-solving. Excellent oral and written communication skills. Strong organizational skills with the ability to manage multiple tasks and priorities. Willingness to explore new tools, technologies, and design patterns. Experience in maintaining technical documentation and process flows. Exposure to working in a product-based startup environment is a plus. Work with a fast-growing, high-impact tech product trusted by thousands of businesses. Be part of a collaborative and forward-thinking engineering team. Get hands-on experience building scalable systems and world-class UI. Opportunity to grow, take ownership, and influence the product roadmap. Qualification : Bachelors degree in Computer Science, IT, or a related technical field

Position Title: DevOps Engineer Location: Noida Experience: 4 8 Years Employment Type: Full-Time Must-Have Skills: AWS, Azure, Jenkins, Docker About DPD Technologies QueueBuster QueueBuster , developed by DPD Technologies, is India s leading Mobile POS Solution, built to simplify business operations across sectors. From large format retailers to small kiosks and carts, our Android-based platform supports Billing, Inventory, CRM, Loyalty, Online Store, and more all from one centralized system. Trusted by over 75,000+ merchants, QueueBuster helps businesses scale smartly and efficiently. At DPD, we foster a collaborative, innovative, and empowering work culture, where teams thrive and grow together. Role Overview: DevOps Engineer We are looking for an experienced DevOps Engineer who will work closely with our software development teams to automate, optimize, and streamline our infrastructure and deployment processes. You ll play a critical role in ensuring system reliability, performance, and scalability across production and staging environments. Key Responsibilities Collaborate with developers to deploy and operate scalable, secure, and resilient systems. Automate and manage CI/CD pipelines using Jenkins or equivalent tools. Build and maintain tools for deployment, monitoring, and infrastructure automation. Manage containerized applications using Docker and container orchestration. Monitor infrastructure health, perform root cause analysis, and resolve production issues quickly. Administer and optimize Linux/Unix servers and ensure system uptime and performance. Set up and manage web servers including Nginx and Apache, including load balancing and multi-site hosting. Implement robust backup and recovery strategies for high-availability environments. Work with AWS and Azure cloud services to manage infrastructure, networking, and application hosting. Maintain and optimize relational and non-relational databases including MySQL, PostgreSQL, MongoDB, Cassandra, Redis, and Elasticsearch. Ensure robust log management, monitoring, and alerting for applications and infrastructure. Maintain security best practices across environments (firewall configs, access management, SSL, etc.). Required Skills & Qualifications 4 8 years of experience in Linux system administration, cloud platforms (AWS, Azure), and DevOps practices. Strong experience in virtualization, containers, and container orchestration. Proficient with CI/CD tools such as Jenkins, Git, and shell scripting. Experience deploying and managing applications built on Node.js, PHP/LAMP, WordPress, and Java (J2EE) stacks. Solid knowledge of web server configuration, DNS, SSL, and load balancing. Familiar with infrastructure-as-code (IaC) and high-availability architecture. Strong grasp of networking concepts, firewalls, and security configurations. Hands-on experience with system and application monitoring tools. Strong troubleshooting and performance tuning skills. Bachelor s or Master s degree in Computer Science, Engineering, or a related field. Good to Have Experience with container orchestration tools like Kubernetes. Exposure to infrastructure automation tools such as Terraform, Ansible, or Puppet. Familiarity with SOA, microservices architecture, and serverless deployments. Be part of a fast-growing tech product impacting thousands of businesses. Work with cutting-edge DevOps tools and cloud infrastructure. Thrive in a startup environment with ownership, learning, and flexibility. Collaborate with a talented and passionate team focused on innovation and scale.

Position Title: Technical Support Engineer / Sr. Technical Support Engineer Location: Noida Position Type: Full-Time Experience: 0 3 Years About DPD Technologies QueueBuster QueueBuster , a flagship product of DPD Technologies, is India s fastest-growing Mobile POS solution powering over 75,000+ merchants across industries like retail, restaurants, FMCG, electronics, and more. Our all-in-one POS platform simplifies business operations with features like Billing, Inventory, Khata (Digital Ledger), CRM, Loyalty Programs, and eStore integration. At DPD Technologies, we foster a culture of collaboration, creativity, and continuous learning, enabling teams to thrive and innovate in a fast-paced environment. Role Overview We are seeking a Technical Support Engineer / Sr. Technical Support Engineer who will be the first line of defense for resolving customer issues. You will work closely with our customers to understand their problems, troubleshoot software or hardware issues, and provide quick, effective resolutions. Your role is critical in ensuring a positive customer experience and maintaining high customer satisfaction. Key Responsibilities Respond promptly to merchant queries through email, phone, or Google Meet. Diagnose and troubleshoot POS software or hardware issues. Conduct online meetings with customers for issue resolution and product walkthroughs. Assist with merchant onboarding, including installation, configuration, and product training. Provide real-time support during and after deployment of POS solutions. Document technical issues and resolutions for future reference. Collaborate with internal teams (product, engineering, QA) to resolve complex issues. Be available for 24x7 support rotations (shifts/weekend coverage as required). Visit client locations for troubleshooting and escalated support (when necessary). Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 0 3 years of experience in Technical/Application Support or a related customer-facing technical role. Strong problem-solving skills with the ability to troubleshoot complex software/application issues. Excellent written and verbal communication skills. Strong interpersonal skills with a customer-centric mindset. Ability to manage multiple tasks and work independently in a fast-paced environment. Willingness to travel for on-site support, when required. Preferred Qualifications Prior experience supporting POS software or retail tech products. Familiarity with mobile apps, Android-based systems, or cloud-based applications. Knowledge of ticketing tools and support documentation systems. A collaborative, growth-driven work environment. Exposure to cutting-edge retail tech. Opportunities to interact with diverse businesses and industries. Flexible and empowering company culture. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Data Engineer Location: Noida Experience: 2 5 Years Employment Type: Full Time About Times Internet Times Internet is India s largest digital products company, building premium digital platforms across diverse sectors like News, Sports, Fintech, and Enterprise Solutions. Our brands such as TOI, ET, Cricbuzz, Times Prime, Willow TV, and Whatshot reach millions and are designed to simplify and enrich everyday experiences. We take pride in fostering an inclusive, innovative workplace. As an equal opportunity employer, we ve maintained gender pay parity (independently verified by Aon Hewitt) and are committed to building a diverse and equitable team. About the Business Unit ET B2B The Economic Times B2B Verticals (ETB2B) is a leading business media platform, delivering insightful content, newsletters, and premium conferences across 23+ sectors including Auto, Energy, Pharma, Retail, and HR. With a monthly reach of over 8 million professionals, ETB2B powers business decision-making and industry learning through platforms like ET Masterclass, vConfex, and the ET B2B Intent Signal Platform a cutting-edge initiative leveraging behavioral data, enrichment tools, and event-driven insights. Role Overview As a Data Engineer, you will work on building scalable data pipelines, deploying machine learning models, and extracting actionable buyer intent signals using a variety of data sources and advanced ML/NLP techniques. Key Responsibilities Design, develop, and maintain ETL/ELT pipelines to process large-scale structured and unstructured data (web behavior, CRM, third-party APIs, etc.). Build predictive models to extract buyer intent signals, leveraging NLP, behavioral analytics, and pattern recognition. Use modern ML and NLP tools: spaCy, Transformers, Scikit-learn, TensorFlow, PyTorch, and OpenAI APIs. Collaborate with product managers, backend engineers, and data scientists to deploy models into production and optimize performance. Ensure data pipeline reliability, compliance (GDPR, SOC 2), and freshness through robust monitoring and alerting systems. Enhance pipeline and model inference efficiency for near real-time scoring applications. Document workflows, model performance, and pipeline architecture for internal transparency and reproducibility. Required Skills & Qualifications Strong experience in Python for data engineering, ML pipelines, and model integration. Proficiency with ETL tools (Airflow, Prefect), data processing frameworks (Pandas, Dask), and workflow orchestration. Knowledge of machine learning and NLP techniques (entity extraction, sentiment analysis, text classification). Familiarity with ML model deployment via Docker, Kubernetes, and cloud ML services (AWS SageMaker, GCP AI Platform, Azure ML). Experience with relational databases (PostgreSQL, MySQL) and cloud data warehouses (BigQuery, Redshift, Snowflake). Strong grasp of version control (Git), CI/CD pipelines, and agile collaboration tools. Ability to interpret, visualize, and communicate model insights effectively working alongside analysts or through dashboards. Education & Experience Bachelor s or Master s degree in Computer Science, Data Science, Statistics, or a related technical field. 2 5 years of hands-on experience in data engineering, applied ML, or software development, ideally in SaaS, Martech, or B2B analytics domains. Be part of India s largest digital ecosystem. Work on impactful, high-scale products with real-world value. Collaborate with top minds in data, AI, and product development. Enjoy a culture of innovation, inclusion, and continuous growth. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Statistics, or a related technical field

Job Title: Business Development Manager (Hotels) Location: Noida Company: EaseMyTrip.com Experience Required: 3 to 8 years Employment Type: Full-Time About the Role: We are looking for a dynamic Business Development Manager (Hotels) to join our growing team at EaseMyTrip. This role is pivotal in expanding and optimizing our hotel partnerships in the Delhi region. The ideal candidate will have strong negotiation abilities, strategic insight into the hospitality sector, and a proven track record of driving revenue growth through effective partner management. Interview Process: HR Round Final Round with Operations Team Key Responsibilities: Strategic Partner Acquisition: Identify, approach, and onboard new hotel partners in the Delhi region to expand our portfolio. Contract Negotiation: Lead contract discussions with hotels to secure the best possible pricing, inventory, and terms. Performance Optimization: Monitor partner performance and provide strategic recommendations to enhance occupancy and revenue. Market Analysis: Track competitor activity and market trends to stay ahead in offerings and pricing strategies. Stakeholder Communication: Serve as the primary point of contact between hotel partners and internal teams, ensuring alignment and smooth operations. Partner Enablement: Provide training and ongoing support to hotel partners on the use of EaseMyTrip s platform and tools. Quality Assurance: Ensure hotel partners adhere to EaseMyTrip s quality and service standards. On-Site Visits: Conduct regular visits to partner hotels to strengthen relationships and gather ground-level insights. Revenue Growth: Drive partner success and mutual revenue growth through strategic planning and performance feedback. Reporting & Insights: Prepare detailed reports, performance dashboards, and insights to guide data-driven decisions. Preferred Candidate Profile: Education: MBA or equivalent from a recognized institution Experience: 3 5 years of experience in hotel contracting, business development, or B2B travel/hospitality sales Sector Knowledge: In-depth understanding of the hotel industry in Delhi/NCR Skills & Competencies: Strong negotiation and deal-closing skills Proficient in MS Excel and CRM tools Analytical thinker with sound market awareness Excellent communication and interpersonal skills Ability to adapt in a fast-paced, evolving market Team player with a collaborative mindset Join one of India s leading online travel platforms Contribute to high-impact projects in the travel-tech space Collaborate with a passionate, fast-moving team Competitive salary, growth opportunities, and travel perks

Job Title: Business Development Executive Company: eMaven Solutions Location: Noida Experience: 2 4 Years Employment Type: Full-Time About the Role: eMaven Solutions is looking for a dynamic and driven Business Development Executive to join their sales team. The ideal candidate should have 2+ years of experience in selling web, eCommerce, or digital marketing solutions to both domestic and international clients. A passion for technology and the ability to communicate complex solutions clearly is key to succeeding in this role. Key Responsibilities: Generate qualified leads and convert them into business opportunities. Deliver persuasive sales pitches for web development, eCommerce, and digital marketing projects. Conduct market research and identify new business opportunities across geographies. Create and respond to RFI/RFPs, develop proposals and scopes of work. Lead client acquisition efforts including negotiation, closing, and onboarding. Maintain strong relationships with new and existing clients. Use platforms like Upwork, Guru, and Freelancer for lead generation (preferred). Meet or exceed quarterly revenue targets and contribute to strategic business planning. Desired Profile: Bachelor s degree in IT, CS, Engineering, or Business. 2 4 years of experience in B2B sales, IT services, or digital marketing solutions. Excellent communication, presentation, and proposal-writing skills. Strong understanding of the eCommerce and online marketing landscape. Prior experience with international clients and online bidding platforms is a plus. Self-motivated, quick learner, and a team player with a solution-oriented mindset. What s on Offer: A results-driven, merit-based work environment. Opportunity to work with global clients on high-impact digital projects. Fast career growth and learning curve. Competitive compensation and performance incentives. Qualification : Bachelors degree in IT, CS, Engineering, or Business.

Job Title: Enterprise Sales Manager Location: Noida, India (Work from Office) Job Type: Full-Time Industry: Technology | SaaS | Conversational AI About Rezo.AI At Rezo.AI, we are transforming customer experiences through our AI-Powered CX Cloud, which automates and analyzes customer interactions at scale across voice and non-voice channels in 30+ languages. Founded by IIT alumni Manish and Rashi Gupta in 2018, our platform is designed to help enterprises reduce churn and boost revenue without increasing operational costs. Our AI-driven APIs enable real-time 24x7 intelligent automation, providing instant responses with minimal human involvement making customer experience smarter, faster, and more cost-effective. The Problem We Solve Traditional contact centers are overwhelmed by query volumes, understaffed teams, and outdated systems resulting in poor support, customer churn, and revenue loss. Rezo.AI addresses this with its next-gen conversational AI platform scaling intelligent support at low costs. About the Role: Enterprise Sales Manager (7+ Years Experience) We are seeking an experienced and results-driven Enterprise Sales Manager to join our growing team. This role is ideal for professionals with a strong background in B2B, SaaS, or Conversational AI sales who can confidently manage complex sales cycles, drive new business, and work closely with CXO-level stakeholders. Responsibilities Own the complete sales cycle: from prospecting to closing for large enterprise accounts. Identify and convert new logo opportunities in the assigned region/industry vertical. Build and nurture CXO-level relationships, understanding client pain points and mapping solutions effectively. Present tailored solutions using consultative and concept-based selling approaches. Collaborate with pre-sales and product teams to tailor and deliver high-impact demos. Track and achieve quarterly/annual revenue targets. Stay up to date with market trends, competitors, and emerging technologies in the CX automation and AI domains. Requirements 7+ years of experience in Enterprise Sales, SaaS, or Conversational AI solutions. Strong understanding of solution and concept selling in the B2B domain. Proven experience in selling platforms such as CRM, ERP, CPaaS, Contact Center Solutions, or similar technologies. Ability to engage with C-suite executives and decision-makers. Technologically adept comfortable understanding and explaining complex solutions. Excellent communication, presentation, and negotiation skills. Highly driven, proactive, and comfortable working in a fast-paced startup environment. Life at Rezo.AI Open culture with regular town halls and full business transparency. Relaxed, inclusive, and collaborative work environment. Autonomy, ownership, and constant learning backed by cutting-edge tools and mentorship. Balanced work-life culture and company-sponsored off-sites to unwind with the team. Perks & Benefits Best-in-class health insurance & mental wellness programs. Flexible, contemporary leave policy (beyond standard sick leaves). Learning-first culture with access to training, mentorship, and growth opportunities. Join a fast-scaling AI SaaS startup with ambitious goals and a dynamic work environment. Work alongside top talent across AI, engineering, and enterprise sales. Play a key role in transforming enterprise CX with one of the most advanced AI platforms in the space. Thrive in a diverse, merit-driven organization where your ideas and work create real impact.

Sales Development Representative Location: Noida Job Type: Full-time Openings: 1 Experience: 1 to 3 years Responsibilities Phone & Communication Skills: Maintain positive and energetic phone skills, with excellent listening and strong writing abilities. KPIs Achievement: Meet or exceed daily, weekly, and monthly Key Performance Indicators (KPIs). Self-Starter: Demonstrate a track record of successful, credible achievements and take initiative. Business Process Knowledge: Have a sound understanding of business processes, roles, and organizational structures. Growth Mindset: Possess a determined personality with a desire to grow and succeed. Omniva Telehealth Passion: Show a passion for being a part of Omniva Telehealth s journey. CRM & Marketing Tools: Proficient in using Zoho CRM, Marketing Automation tools, Outbound Marketing tools, Apollo.io, and LinkedIn. Tech Industry or Sales Experience: Previous experience in the tech industry or in sales development, marketing, or sales is a plus. Shift Timings Morning Shift

Job Title: AS400 (iSeries) Administrator Job Summary We are looking for an AS400 (iSeries) Administrator to provide L3 support, incident management, and service improvements while ensuring adherence to quality standards, regulatory requirements, and company policies. The role requires working in US time zones, and candidates may be offshore-based or located in Mexico. Key Responsibilities System Administration & Support: Independently resolve tickets and ensure adherence to SLA requirements (volume & time). Provide L3 level support and manage incident & problem resolution. Ensure First Call Resolution (FCR) and minimize rejected resolutions or reopened cases. Service Management & Continuous Improvement: Contribute to Service Improvement Plans and Knowledge Base Management. Participate in proposal creation to drive service enhancements. Support on-call escalations and ensure high customer satisfaction (CSAT). Training & Hiring Contributions: Train new hires and mentor junior analysts. Conduct interviews and participate in hiring drives. Required Skills & Experience Technical Skills: Expertise in AS400 (iSeries) administration. Strong understanding of incident & problem management. Soft Skills: Ability to work independently and resolve escalations efficiently. Strong customer focus with experience in client engagement & CSAT improvement. Excellent communication and mentoring skills.

Job Description We are looking for a result-oriented, resilient, and emphatic Business Development Manager to contribute to the growth of our company. The Business Development Manager will be responsible for finding and retaining clients, encouraging existing clients through up-selling of our services. Ultimately, an outstanding Business Development Manager will keep a close eye on client feedback to ensure that our products and services always exceed expectations. Responsibilities: Excellent expertise in sales for IT services, including Web and Software Services, Website Designing, iPhone and Android Mobile Applications, Custom Solutions, and System Development. Develop and maintain a strong network of contacts to establish business relationships with top leading corporates. Identify business opportunities, create a well-qualified sales pipeline, and develop and execute strategic plans to achieve sales targets and expand our customer base. Plan and execute the entire sales cycle, from lead generation to deal closure. Stay updated on current market and industry trends. Understand customer needs and requirements. Perform effective online demonstrations to prospects. Initiate contact with potential clients, create initial interest, and position our company s services effectively. Understand business targets for account growth. Build and maintain strong, long-lasting customer relationships. Prepare reports by collecting, analyzing, and summarizing information for key decision-makers. Requirements: Extensive sales experience in the IT industry. Ability to generate revenue by identifying client pain points and suggesting suitable products or services. Strategic thinking for the sales cycle. A positive attitude with excellent communication (written & verbal) and negotiation skills. Strong business proposal writing, PowerPoint presentation, and email writing skills. Sound knowledge of inside sales. Target-oriented, self-motivated, and highly confident professional. Neat, well-groomed appearance with excellent presentation skills. Great networking skills. Degree in Marketing, Business Administration, or a related field.

General Skills: Excellent in reporting tools and techniques, presentation skills Strong communication skills Excellent analytical skills Strong interpersonal communication and management skills Demonstrated problem-solving skills Process improvement Strong understanding of statistics and ability to represent data effectively to higher management Roles and Responsibilities: Analyze complex business problems and determine an IT solution Gather data and analyze business and user needs Coordinate the development of documentation to enable implementation and turnover of the process of the system Implement, lead, and audit progress with the development process and quality initiatives as appropriate to the project and product needs Ownership of standards-based compliance or process improvement efforts, as required by programs and as appropriate to project and product needs Participate in and implement global software quality improvement initiatives and processes, ensuring adherence to project standards and timely, measurable results Leverage effective, clear, and timely communication via all available written and verbal forms Ensure commitments and progress to schedules remain clear, reasonable, proactively monitored, and timely reported to the Project Manager Implement development plans and coach individuals to reach their maximum potential Provide regular constructive feedback on performance/development and address poor/mediocre performance in a timely manner Regularly communicate company news and team progress against the business plan Create team spirit and coordinate between the technical team and higher management Knowledge of preparing BRD, SOW, and RFP documents Experience in writing user stories Define the objectives and scope of the business system Proactively maintain awareness of development methodology and standards to improve project, product, or process quality Conduct post-project evaluations Plan and oversee new marketing initiatives Create a detailed Scope of Work document

Position Overview: We are looking for an experienced and detail-oriented Email Marketer Expert to join our team. In this role, you will be responsible for planning, developing, implementing, and maintaining the company s email marketing strategy to help achieve business objectives. You will design and execute campaigns that engage our target audience, nurture leads, and drive results. Roles and Responsibilities: Audience Targeting & List Building: Identify target audiences and grow our email subscriber list. Strategy Development: Design and implement an effective email marketing strategy that aligns with business goals. Campaign Creation & Optimization: Develop, design, and optimize email campaigns, including templates and segmented lists. Performance Testing & KPIs: Test each campaign s effectiveness, tracking key email marketing KPIs. Segmentation: Create targeted email lists based on behaviors such as past engagement and website interactions. Lead Generation: Build and maintain email databases for lead generation purposes. Content Creation: Write engaging newsletters, including company updates and relevant content. Proofreading & Editing: Proofread emails for grammar, clarity, and spelling errors. Template Upgrades: Enhance email templates with graphics, personalization, and mobile-friendly features. Client Communication: Ensure timely and accurate communication with clients to increase email subscriptions and reduce unsubscriptions. Documentation & Reporting: Document email marketing processes, A/B tests, and successful email promotions. Create detailed reports on sales revenue generated from campaigns. Compliance & Best Practices: Ensure all emails adhere to industry policies, regulations, and best practices. Desired Candidate Profile: Proven experience in email marketing, lead nurturing, marketing automation, and web analytics. Strong written communication and copywriting skills. Proficiency in marketing automation platforms. Hands-on experience with HTML and content management systems (CMS). Knowledge of SEO/SEM, Google Analytics, and current digital marketing trends. Excellent project management and organizational skills. Creative thinker with a critical problem-solving approach. Bachelor's degree in Marketing or a related field. Benefits: Competitive salary with a performance-based incentive structure. Comprehensive health and wellness benefits package. Opportunities for professional growth and leadership development. A supportive and innovative work environment. Exposure to a wide range of industries and high-profile clients. Additional Highlights: Over 15 years of industry expertise. A pioneering presence in the Digital Industry, recognized as industry trailblazers. Qualification : Bachelors degree in Marketing or any related field.

Executive Setup & Integration Location: Noida Experience: 8+ years Role Overview We are seeking a detail-oriented and experienced Executive Setup & Integration professional to manage the setup, maintenance, and integration of Property Management Systems (PMS), Point of Sale (POS), and Central Reservation Systems (CRS). You will play a critical role in technical analysis, problem-solving, and ensuring smooth integration aligned with operational goals. Key Responsibilities Lead and actively participate in the setup and ongoing maintenance of PMS, adapting functional interfaces to meet technical and operational requirements. Perform in-depth technical analyses and evaluations to support seamless integration between PMS, POS, and CRS platforms. Proactively investigate and resolve operational issues related to PMS, POS, and CRS either independently or as part of the PMS team. Serve as the primary PMS, POS & CRS liaison with Account Managers, managing complex issues and aligning priorities. Support cost management efforts by minimizing through-life costs of PMS systems and driving affordability initiatives. Coordinate system and equipment management within assigned areas to ensure consistent integration performance. Apply expertise in modern cloud-based PMS platforms, including control and integration capabilities. Utilize knowledge of Online Travel Agents (OTA) and Global Distribution Systems (GDS) to enhance integration effectiveness. Align integration activities with master programs, managing risks and opportunities while ensuring value for money. Make informed integration decisions within scope and collaborate with PMS Integration Management for approvals. Take ownership of assigned tasks, delegating to resources as needed while maintaining accountability. Demonstrate experience across multiple phases of the setup and integration lifecycle with a strong understanding of adjacent processes and lifecycle challenges. Skills & Requirements Bachelor s degree or equivalent. Minimum 8 years of experience in support, service, or integration roles within the hospitality or related technology sectors. Strong analytical, organizational, communication, and interpersonal skills. Adaptable to new processes, technologies, and organizational changes. Proficient in MS Office suite (Word, Excel, PowerPoint, Outlook). Ability to work effectively in a multitasking, fast-paced environment. Professional, proactive get-it-done attitude with strong work ethics. If you have a passion for technology integration and delivering seamless hospitality solutions, this is the role for you! Qualification : Bachelors degree or equivalent

Design Engineer Electrical (Solar Rooftop) Group Company: Jakson Limited Location: Noida Division: Design_Corporate Employment Type: Full-time Experience Required: 4 6 Years Position Overview We are seeking a skilled Design Engineer Electrical to lead the preparation and optimization of electrical designs for solar rooftop systems. This role involves the complete design lifecycle, from system configuration to cost analysis, ensuring the effective integration of electrical components for solar solutions. Key Responsibilities Lead the electrical design engineering for Solar Rooftop systems. Conduct energy yield analysis using PVsyst. Prepare and review electrical designs, including BOM, layout drawings, capacity estimation, shadow analysis, SLD, array layout, and GA drawings using AutoCAD. Design and create communication layouts and symmetric diagrams. Select and configure inverters, modules, cables, and other components for the PV plant. Perform calculations for AC & DC cable sizing, power/voltage loss, and earthing based on applicable standards. Analyze the costs and benefits of proposed designs to ensure efficiency and feasibility. Oversee the quality control of ACDB, AJB, DCDB, and TVM panels at supplier sites. Preferred Educational Qualifications Degree: Bachelor of Technology (BTech) in Electrical Engineering Required Competencies Proficient in AutoCAD and PVsyst for designing and analysis. Strong problem-solving and analytical skills. Ability to work efficiently under pressure and meet deadlines. Required Knowledge 4-6 years of experience in designing solar rooftop systems. Proficiency in MS Office (Excel, Word). Familiarity with Helioscope, Meteonorm, and Google Earth. Qualification : Bachelor of Technology (BTech) in Electrical Engineering

Position Title: Lead Control Engineer R&D Controls Location: Noida Department: R&D Controls Employment Type: Full-Time Role Overview We are looking for a highly skilled and innovative Lead Control Engineer to join our R&D Controls team at our Noida corporate office. In this role, you will be instrumental in developing cutting-edge automation solutions for material handling systems in warehouse environments. You ll have the opportunity to work at the forefront of robotics technology, contribute to new product development, and lead enhancements of existing systems. As part of India's largest robotics company, this role offers a dynamic and collaborative work environment, global exposure, and the freedom to innovate with responsibility. Key Responsibilities Collaborate with cross-functional teams, vendors, and customers to gather and analyze solution requirements. Conceptualize, design, and document control system solutions using the latest technologies. Finalize solutions in consultation with stakeholders and support the vendor selection process in coordination with the SCM team. Organize and conduct Proof-of-Concept (PoC) testing with shortlisted vendors. Develop and release detailed engineering Bill of Materials (BOM) as per internal processes. Actively participate in product prototyping, in-house testing, and validation. Provide on-site technical support to the project team when required. Address and resolve issues reported by the After-Sales team. Maintain comprehensive documentation for all products and projects in line with company standards. Key Skills & Qualifications Bachelor s degree in Mechatronics, Electrical Engineering, Instrumentation, or related field. Strong academic background with 60% or above throughout academics. 3 to 10 years of experience in the Material Handling or Warehouse Automation industry. Proficient in motor selection, load calculations, sensors, wiring basics, and motor controller programming. Hands-on experience with PLC programming, HMI/SCADA systems, and OPC servers. Familiarity with industrial communication protocols such as Profinet, Profibus, DeviceNet, etc. Experience in device sizing, commissioning, and basic knowledge of industrial standards and certifications. Be part of a multidisciplinary and globally exposed team at the forefront of robotics innovation. Work in a culture that values freedom with responsibility. Opportunity to shape next-gen automated warehouse systems. Endless learning opportunities in a fast-paced, R&D-focused environment. Qualification : Bachelors degree in Mechatronics, Electrical Engineering, Instrumentation or related field

Position Title: Lead Design Engineer R&D Mechanical Location: Noida Department: R&D Mechanical Employment Type: Full-Time Role Overview We are seeking a highly motivated and technically strong Lead Design Engineer R&D Mechanical to join our cutting-edge Advanced Robotics team at our corporate headquarters in Noida. This role is central to designing and developing next-generation robotics products including collaborative robots, quadrupeds (Trakr), remote medical solutions, and bi-pedal robots. You'll contribute directly to redefining the future of robotics by creating innovative, manufacturable, and scalable mechanical solutions. You will play a hands-on role in new product development (NPD), optimization of existing designs, and mentoring junior engineers while collaborating across cross-functional teams to meet performance, quality, and cost goals. Key Responsibilities Product Development & Innovation Initiate and lead new product development based on inputs from Product Management, Sales, and Executive teams. Conceptualize innovative mechanical designs, assess design feasibility, and ensure functionality, durability, and user-centricity. Conduct design benchmarking and competitor analysis, including reverse engineering to drive product differentiation. Mechanical Design & Engineering Prepare detailed 2D and 3D CAD models, engineering drawings, and release BOMs using SolidWorks. Apply the maker-checker concept for design accuracy and maintain quality throughout the design lifecycle. Collaborate with Manufacturing Engineering (ME) and Quality teams to finalize test plans and quality assurance requirements. Respond to design-related queries from stakeholders throughout the product life cycle. Engineering Best Practices Ensure compliance with mechanical standards for strength, deflection, material selection, and finishes. Design electro-mechanical systems, including selection and integration of motors, gearboxes, linear motion systems, and other drive components. Release final CAD designs and documentation into PLM systems post-design approvals. Incorporate Geometric Dimensioning & Tolerancing (GD&T) to ensure manufacturability and precision. Required Skills & Qualifications Bachelor s degree (B.E/B.Tech) in Mechanical Engineering with 60%+ throughout academics. 3 to 8 years of experience in mechanical design, preferably in the automation or robotics industry. Strong experience in machine design for NPD including catalog component selection, fabrication, sheet metal, welding, bending, and machining processes. Proficiency in SolidWorks for 3D/2D modeling. Working knowledge of AutoCAD, Ansys, and Product Lifecycle Management (PLM) systems. Understanding of mechanical stress analysis, material science, and finish standards. Strong communication skills and ability to work across teams. Experience mentoring junior engineers is a plus. Be part of a world-class robotics company at the forefront of automation and advanced mechanical systems. Contribute to industry-defining products that impact healthcare, logistics, and industrial automation. Work in a collaborative, innovation-led culture with global exposure. Accelerate your learning curve in a high-growth, multidisciplinary environment. Qualification : Bachelors degree (B.E/B.Tech) in Mechanical Engineering

Position Title: Robotics Software Engineer Advanced Robotics Location: Noida Department: Advanced Robotics Employment Type: Full-Time Role Overview We are looking for a passionate and talented Robotics Software Engineer to join our Advanced Robotics team. In this role, you ll work at the forefront of robotics innovation designing and developing advanced software systems that power intelligent, autonomous robots for real-world applications, including warehouse automation and industrial mobility. As part of a multidisciplinary team, you ll help build sophisticated robotics solutions by applying your skills in C++, Python, algorithm development, perception, and motion planning. You ll work closely with experts in embedded systems, mechanical design, and electrical engineering to deliver scalable, production-grade robotics systems. Key Responsibilities Software Development Design, develop, and implement robust software modules in C++ and Python for core robotics functionality (e.g., perception, localization, mapping, navigation). Integrate new components into existing software architecture and ensure rigorous code reviews and unit testing. System Integration & Testing Conduct functional testing and validation of developed software components on real robotic hardware. Collaborate across disciplines (electrical, embedded, mechanical) to troubleshoot and optimize robotic system performance. Algorithm Development & Optimization Develop and maintain efficient algorithms with a focus on real-time performance and accuracy. Write clean, well-documented, and maintainable code aligned with best practices. Cross-functional Collaboration Work closely with product managers, software, and hardware teams to deliver integrated robotics solutions. Ensure effective communication and alignment on timelines, technical requirements, and dependencies. Research & Innovation Stay updated on the latest developments in robotics, machine learning, and control systems. Drive continuous improvement by researching new technologies and methodologies for robotics development. Documentation & Knowledge Sharing Maintain detailed documentation of code, processes, system architecture, and issues to support ongoing learning and future development. Key Skills & Qualifications Bachelor s degree in Computer Science, Robotics, Electrical/Electronics Engineering, or a related field (Master s degree preferred). 0 4 years of relevant experience in robotics software development or similar domains. Strong proficiency in C++ and Python. Solid understanding of robotics concepts such as SLAM, motion planning, perception, and control systems. Familiarity with ROS (Robot Operating System), Git, and Linux environments is a plus. Practical exposure to hardware testing and debugging robotic systems. Strong problem-solving skills, attention to detail, and the ability to work collaboratively in a fast-paced environment. Be part of India s leading robotics company, building world-class automation systems. Work on next-gen robotics platforms including bipedal robots, quadrupeds, cobots, and AMRs. Collaborate with a diverse, intellectual, and innovative team shaping the future of automation. Enjoy a flexible work culture, international exposure, and tremendous learning and career growth opportunities. Qualification : Bachelors degree in Computer Science, Robotics, Electrical/Electronics Engineering, or a related field (Masters degree preferred)